Upload
anon-52205
View
214
Download
0
Embed Size (px)
Citation preview
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 1/26
part 1
Multiple Choice Multiple Answer
QuestionTQM can never flourish if the staff are:-
Correct Answer
Scared of their bosses , Worried about losing jobs , Afraid of being reprimanded if thereare mistakes
Your Answer
Scared of their bosses , Worried about losing jobs , Afraid of being reprimanded if thereare mistakes
Multiple Choice Single Answer
QuestionQuality problem solving tool is used to :-
Correct Answer
Improve qualityYour Answer
Improve quality
Multiple Choice Single Answer
Question
The concept of quality circle was mooted by :-Correct Answer
Prof. Kaoishikawa
Your Answer
Prof. Kaoishikawa
Match The Following
QuestionCorrect Answer
Your Answer
SMEDSetup time reduction
Setup time reduction
5 'S
Cleanliness
Total productive maintenanceMuda elimination
Waste eliminationWaste elimination
Poka-Yoke
Error proofingError proofing
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 2/26
Multiple Choice Single Answer
Question
Allowing worker's to stop machine / assembly line if they believe that product quality is below standard' is an example of :-
Correct Answer
EmpowermentYour Answer
Involvement
Select The Blank
Question
Kaizen is ________ supported process.
Correct Answer Management
Your Answer
Workmen
Select The Blank
QuestionRatio of ________ to the number of pieces inspected is called fraction defectives.
Correct Answer
Number of item rejected
Your Answer Number of item rejected
Multiple Choice Single Answer Question
Histogram always indicates :-
Correct Answer Only height
Your Answer
Percentage defect
Multiple Choice Single Answer
Question
List of customers, to carry out parato analysis to identify customers who gives businessincludes :-
Correct Answer
Present & past customersYour Answer
Present & past customers
Multiple Choice Single Answer
Question
Implication of Quality problem is:-
Correct Answer
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 3/26
Gap in performance
Your Answer
Gap in performance
Multiple Choice Multiple Answer
QuestionSteps to six sigma process consists of :-
Correct Answer
Identify the work you do , Identify your customers , Map the processYour Answer
Identify the work you do , Identify your customers , Map the process
Multiple Choice Single Answer Question
From scatter diagram the strength of relationship between two variables or associated set
of data can be inferred from the examination of the shape of :-
Correct Answer Cloud
Your Answer Cloud
True/False
Question Non-availability of files /document in time is a problem to be addressed by office TPM.
Correct Answer
TrueYour Answer
True
Select The Blank
Question
________ used to detect drop in air pressure.Correct Answer
Buzzers / alarms
Your Answer
Locators
Multiple Choice Single Answer
QuestionTQM is a way to improve quality of product and service :-
Correct Answer
ContinuouslyYour Answer
Continuously
Multiple Choice Multiple Answer
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 4/26
Question
The aim of education & training under TPM is :-
Correct Answer To develop abilities to respond quickly to abnormalities , To develop abilities to discover
analyze malfunction
Your Answer To develop abilities to respond quickly to abnormalities , To develop abilities to discover
analyze malfunction , To have multiskilled employees in all departments
Match The Following
Question
Correct Answer
Your Answer In scatter diagram, the strength of relationship can be determined
By "correlation coefficient"
By "correlation coefficient"
The scatter diagram provides the technique to establishThe possible relationship between a pair of variables
The possible relationship between a pair of variablesThe scatter diagram displays
The pair of data as a cloud of points
The pair of data as a cloud of points
The scatter is also known asCorrelation diagram
Correlation diagram
True/False
Question
Flow chart is pictorial representation of the steps in production control.Correct Answer
False
Your Answer True
Multiple Choice Single Answer
QuestionPareto's analysis underlines & operates philosophy of :-
Correct Answer
Vital few = trivial manyYour Answer
Vital few = trivial many
Multiple Choice Single Answer
Question
Pareto diagram always indicate magnitude of :-
Correct Answer
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 5/26
Defect
Your Answer
Influence of defect
True/False
QuestionBy cutting the cost of quality, profitability decreases.
Correct Answer
FalseYour Answer
False
Multiple Choice Single Answer Question
Check sheet is easy to use because it is :-
Correct Answer
Simplest toolYour Answer
Simplest tool
True/False
Question
The flow charts are prepared to enhance the employees understanding of the process byindicating interrelationship within the process.
Correct Answer
TrueYour Answer
True
Multiple Choice Single Answer
Question
Abnormal variations can occur if :-Correct Answer
There are assignable causes
Your Answer
There are assignable causes
Multiple Choice Multiple Answer
QuestionTypes of Poka-Yoke are :-
Correct Answer
Prevention type Poka-Yoke , Detection type Poka-YokeYour Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke , Standards type Poka-Yoke
True/False
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 6/26
Question
Control limits of control charts should be revised from time to time as additional data is
accumulated.Correct Answer
True
Your Answer True
Select The Blank Question
Kaizen is an excellent method to involve ________ to unearth & eliminate hidden waste.
Correct Answer
EmployeesYour Answer
Employers
Multiple Choice Multiple Answer Question
To reduce Muda of transport, techniques used are :-Correct Answer
Cellular layout , Method study , 5 'S
Your Answer
Cellular layout , Method study , 5 'S
Select The Blank
QuestionCp for six sigma process is ________
Correct Answer
2Your Answer
2
Select The Blank
Question
________ participants in monthly meeting(MRM)
Correct Answer GM, operation heads, corporate functional heads
Your Answer
Department heads & supervisors
True/False
QuestionProcessing cost of a product is mainly decided by conversion process.
Correct Answer
True
Your Answer
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 7/26
True
Select The Blank Question
Production in last shift & production plan for next shift is discussed during ________.
Correct Answer Shift beginning & shift end/change meeting
Your Answer
Shift beginning & shift end/change meeting
Multiple Choice Multiple Answer
Question
Material Supply on DSL basis helps :-Correct Answer
To eliminate handling , To reduce transporting , To reduce inspection
Your Answer
To eliminate handling , To reduce transporting , To reduce inspection
True/FalseQuestion
Inadequate maintenance of machine leads to muda of defects
Correct Answer
TrueYour Answer
True
True/False
Question
Most of the external setups are treated as internal setup.Correct Answer
True
Your Answer False
Multiple Choice Multiple Answer
QuestionBenefits from SMED are :-
Correct Answer
Reduce work in process , Better average daily production , Increase capacityYour Answer
Reduce work in process , Better average daily production , Increase capacity
Multiple Choice Multiple Answer
Question
Typical examples of process benchmark are :-
Correct Answer
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 8/26
Procurement procedures , Budgeting , Recruitment
Your Answer
Procurement procedures , Budgeting , Recruitment
True/False
QuestionLow level of delegation is an example of muda in office.
Correct Answer
TrueYour Answer
False
Multiple Choice Multiple Answer Question
Histograms are useful to :-
Correct Answer
Measure the current pattern & extent of variation , Assess current conformance tospecification & scope of improvement , Determine whether or not the process is in the
state of controlYour Answer
Measure the current pattern & extent of variation , Assess current conformance to
specification & scope of improvement , Determine whether or not the process is in the
state of control
Multiple Choice Multiple Answer
QuestionWhile preparing scatter diagram following precautions are to be taken :-
Correct Answer
Data should be properly stratified & should be collected for full range , Scale selectedshould be right to avoid wrong conclusions , Data should be free from bias or undue
importance
Your Answer Data should be properly stratified & should be collected for full range , Scale selected
should be right to avoid wrong conclusions , Data should be free from bias or undue
importance
Multiple Choice Single Answer
Question
Through continuous improvement in the process & procedures, kobetsu-kaizen iscontinuously improve utilization of :-
Correct Answer
Worker, equipment & materialYour Answer
Workers & materials
True/False
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 9/26
Question
Every department should make their own rules of standardization.
Correct Answer False
Your Answer
False
Multiple Choice Single Answer
QuestionQuality circle should consist adequate experienced members between :-
Correct Answer
8 to 10
Your Answer 8 to 10
Multiple Choice Single Answer
Question Number of kaizen in Group kaizen categories are :-
Correct Answer Two to three per year
Your Answer
As many as management decides
Select The Blank
Question
Flow chart helps to provide clarity of the ________ without visiting actual spot.Correct Answer
Process
Your Answer Process
Multiple Choice Single Answer Question
Gap in performance = Ideal situation minus :-
Correct Answer
Current situationYour Answer
Current situation
Select The Blank
Question
Seminar talks and video show are organized to introduce TPM concept to ________ Correct Answer
General employees
Your Answer
General employees
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 10/26
part-2
True/FalseQuestion
Process capability index Cp is a measure of capability of the process to meet the
specification limits.Correct Answer
True
Your Answer True
Select The Blank
QuestionBasic objective of control chart is to ________ the variation due to chance & assignable
cause.
Correct Answer Separate out
Your Answer
Eliminate
Multiple Choice Single Answer
Question
Quality problem solving tool is used to :-Correct Answer
Improve quality
Your Answer Improve quality
Multiple Choice Single Answer Question
Kaizen process is built on PDCA cycle, where P represents :-
Correct Answer PLAN
Your Answer
PLAN
Multiple Choice Single Answer
Question
One Green Belt may head a team of :-
Correct Answer 20 employees
Your Answer 20 employees
Select The Blank
QuestionFlow chart helps to dissect a process for better understanding & ________ of process.
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 11/26
Correct Answer
Analysis
Your Answer Analysis
Select The Blank Question
________ analysis is a central tenet of Kaizen.
Correct Answer Root cause
Your Answer
Root cause
True/False
Question
Defects are not the consequences of human errors.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
QuestionBenefits of Daily work management are :-
Correct Answer
Improve resource utilization through gap analysis , Faster response to customer needs ,Better communication
Your Answer
Improve resource utilization through gap analysis , Faster response to customer needs ,Better communication
Select The Blank Question
Due to SMED, ________ time cuts down.
Correct Answer
WaitingYour Answer
Waiting
Multiple Choice Multiple Answer
Question
Limitation of quality circles are :-Correct Answer
Problems headed by worker group must be simple & within their limit , Unions in India
are reluctant , Management is also not open for union
Your Answer
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 12/26
Problems headed by worker group must be simple & within their limit , Unions in India
are reluctant , Management is also not open for union
Multiple Choice Single Answer
Question
In traditional manufacturing line :-Correct Answer
Cycle time is more
Your Answer Cycle time is more
Select The Blank
QuestionEach quality characteristic has permitted variation & is equal to ________.
Correct Answer
USL - LSL
Your Answer USL - LSL
Multiple Choice Single Answer
Question
Assignable causes :-
Correct Answer Can be eliminated
Your Answer
Can be eliminated
Multiple Choice Multiple Answer
QuestionAfter finding out the solution & working on it, the equally important job is :-
Correct Answer
Prepare for the presentation of your work , Explain the progress by presentation tosteering committee , Convince committee for financial help for running the project
Your Answer
Prepare for the presentation of your work , Explain the progress by presentation to
steering committee , Convince committee for your next project
True/False
QuestionGap analysis for production & dispatches is discussed in monthly meeting.
Correct Answer
FalseYour Answer
False
True/False
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 13/26
Question
Most of the external setups are treated as internal setup.
Correct Answer True
Your Answer
False
Multiple Choice Multiple Answer
QuestionFew main steps to construct a Histogram after deciding classes, class width & class
boundaries are :-
Correct Answer
Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or classinto which each value falls , Count the tally marks i.e. frequency in each class &
construct a histogram by plotting a bar graph for each class , Analyze & conclude
whether process is is meeting the requirement or not & take connective actions if needed.
Your Answer Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class
into which each value falls , Count the tally marks i.e. frequency in each class &construct a histogram by plotting a bar graph for each class , Analyze & conclude
whether process is is meeting the requirement or not & take connective actions if needed.
Multiple Choice Single Answer Question
Pricing in JIT purchasing is done by
Correct Answer Buyer and seller together
Your Answer
Buyer and seller together
Multiple Choice Single Answer
QuestionThe first step in setup time operation studies is to time each setup, took, review task & :-
Correct Answer
Separate internal & external setup task
Your Answer Separate internal & external setup task
Select The Blank Question
Poka Yoke is ________.
Correct Answer Simple technique
Your Answer
Simple technique
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 14/26
Select The Blank
Question
To find out root cause ________usedCorrect Answer
Why-why Technique
Your Answer Why-why Technique
Multiple Choice Multiple Answer Question
Steps to six sigma process consists of :-
Correct Answer
Identify the work you do , Identify your customers , Map the processYour Answer
Identify the work you do , Identify your customers , Map the process
True/FalseQuestion
Daily work management can also be extended to non manufacturing areas like procurement, QA, HRD etc.
Correct Answer
True
Your Answer True
Select The Blank Question
________ % of quality problems are due to individual errors.
Correct Answer 15
Your Answer
15
Multiple Choice Single Answer
Question
Ishikawa diagram is also known as :-Correct Answer
Cause & effect diagram
Your Answer Cause & effect diagram
True/FalseQuestion
Implementation of all 8 TPM pillar activities must start at a time .
Correct Answer
False
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 15/26
Your Answer
True
Match The Following
Question
Correct Answer Your Answer
Review your efforts & success achieved
Check Check
Act about the causes found out
Do
DoCollect the initial data for the problem
Plan
Plan
Actions further after reviewing the progressAct
Act
Select The Blank
Question
Technique involved in listing of setup task, establishing technological relationship between tasks, drawing arrow diagram is called as ________.
Correct Answer
Network diagramYour Answer
Network diagram
True/False
Question
U-Line layout is better than straight lime layout.Correct Answer
True
Your Answer
True
Select The Blank
QuestionPoka-Yoke devices under category use ________ to distinguish between similar parts
which may be assembled in wrong position.
Correct Answer Color coding
Your Answer
Color coding
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 16/26
Multiple Choice Multiple Answer
Question
Benefits from the standardized containers areCorrect Answer
Minimization of transit damages , Ease in verification of quantity of parts , Automatic
signal to supplier to replenish stock Your Answer
Minimization of transit damages , Ease in verification of quantity of parts , Automatic
signal to supplier to replenish stock
Multiple Choice Single Answer
Question
Number of kaizen in Group kaizen categories are :-Correct Answer
Two to three per year
Your Answer
Two to three per year
True/FalseQuestion
Graph is a tabulated representation of the data which is easily understandable at a glance.
Correct Answer
FalseYour Answer
False
Multiple Choice Single Answer
Question
Time required to study blue prints / drawing is included in :-Correct Answer
Setup time
Your Answer Setup time
Multiple Choice Multiple Answer
QuestionActions that can be thought for the process having process capability is higher than
specification tolerance are
Correct Answer 100 % inspection is required , Reduce variability , Possibility of squeezing tolerances
Your Answer
100 % inspection is required , Reduce variability
Multiple Choice Single Answer
Question
Withdrawal kanban is presented by :-
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 17/26
Correct Answer
C- kanban
Your Answer C- kanban
Multiple Choice Multiple Answer Question
The aim of education & training under TPM is :-
Correct Answer To develop abilities to respond quickly to abnormalities , To develop abilities to discover
analyze malfunction
Your Answer
To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction , To have multiskilled employees in all departments
Multiple Choice Multiple Answer
QuestionTo draw control charts, sample must be representative of homogeneous segment of
production for which :-Correct Answer
The items of the sample should be from the same machine setting , The items should be
of the same batch , Items should be made from the same raw material batch
Your Answer The items of the sample should be from the same machine setting , The items should be
of the same batch , Items should be made from the same raw material batch
Select The Blank
Question
To eliminate muda of processing, ________ exercise is essential.Correct Answer
ECRS
Your Answer MOST
Multiple Choice Multiple Answer
QuestionCleaning your own area/equipments gives benefits of :-
Correct Answer
You know your self how to avoid dust , When you touch while cleaning you may find afault , Saving of further failure due to dust
Your Answer
You know your self how to avoid dust , When you touch while cleaning you may find afault , Saving of further failure due to dust
True/False
Question
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 18/26
Performance benchmarking does not involves comparison of financial ratios at the
aggregate level.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
QuestionMaterial Supply on DSL basis helps :-
Correct Answer
To eliminate handling , To reduce transporting , To reduce inspection
Your Answer To eliminate handling , To reduce transporting , To reduce inspection
Multiple Choice Single Answer
QuestionChance causes :-
Correct Answer Cannot be identified
Your Answer
Cannot be identified
Multiple Choice Multiple Answer
Question
The alternate meaning of seiso isCorrect Answer
Sanities , Cleanup , Dust free / scrab
Your Answer Sanities , Cleanup , Dust free / scrab
Multiple Choice Single Answer Question
Production kanban is presented by :-
Correct Answer
P-kanbanYour Answer
P-kanban
Posted by MindGrill at 1:22 AM 0 comments
Links to this post
Labels: Techniques for Operations Efficiency
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 19/26
Techniques for Operations Efficiency - 1
Multiple Choice Single Answer
Question
Whatever you are doing you can do better by :-Correct Answer
KaizenYour Answer
Kaizen
Select The Blank Question
In scatter diagram "________" relationship is said to exist when value of 'y' somewhat
increases as the value of 'x' increases.Correct Answer
Weak positiveYour Answer Weak positive
Multiple Choice Multiple Answer Question
After finding out the solution & working on it, the equally important job is :-
Correct Answer
Prepare for the presentation of your work , Explain the progress by presentation tosteering committee , Convince committee for financial help for running the project
Your Answer
Prepare for the presentation of your work , Explain the progress by presentation tosteering committee , Convince committee for financial help for running the project
Select The Blank Question
Poka Yoke designed to help operators to know immediately ________ of the defeat called
detection type Poka-Yoke.
Correct Answer On occurrence
Your Answer
On occurrence
Multiple Choice Single Answer
QuestionTQM is :-
Correct Answer
A continuous activityYour Answer
A continuous activity
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 20/26
Multiple Choice Single Answer
QuestionIn cellular manufacturing system, the cells are designed so that the material flow within
the cell and between the cells are :-
Correct Answer Minimized
Your Answer
Minimized
Multiple Choice Multiple Answer
Question
Some steps for stratification are :-Correct Answer
Present the information in graphical form & study, decide if further stratification is
required? , Define the problem & identify the stratification variables , Sort out data into
categories & summarise information in each categoryYour Answer
Define the problem & identify the stratification variables , Sort out data into categories &summarise information in each category , Present the information in graphical form &
study, decide if further stratification is required?
Match The FollowingQuestion
Correct Answer
Your Answer Review your efforts & success achieved
Check
ActAct about the causes found out
Do
DoCollect the initial data for the problem
Plan
Plan
Actions further after reviewing the progressAct
Check
Multiple Choice Multiple Answer
Question
Implementation of TPM in Indian industries is difficult due to :-Correct Answer
Lack of knowledge of the TPM , Resistance to change , Fear to loss of job
Your Answer
Lack of knowledge of the TPM , Resistance to change , Fear to loss of job
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 21/26
Select The Blank
Question ________ helps to generate creative ideas .
Correct Answer
BrainstormingYour Answer
Brainstorming
Multiple Choice Single Answer
Question
Zero problem are those where in objective is :-
Correct Answer To completely eliminate the problem
Your Answer
To completely eliminate the problem
True/False
QuestionMuda due to waiting during assembly, during machining processing is very easy to
detect.
Correct Answer
FalseYour Answer
False
Multiple Choice Single Answer
Question
Recording of the entire setup operators focusing on hand, eye and body movements of the person doing the setting is done through :-
Correct Answer
Video recordingYour Answer
Video recording
Select The Blank Question
Kaizen projects are managed by ________
Correct Answer Cross functional team
Your Answer
Management
Select The Blank
Question
In traditional purchasing ________ inventory is required.
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 22/26
Correct Answer
Plenty of
Your Answer Plenty of
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank
Question
Kaizen projects are managed by ________ Correct Answer
Cross functional team
Your Answer
Management
Select The Blank Question
In traditional purchasing ________ inventory is required.
Correct Answer
Plenty of Your Answer
Plenty of
Multiple Choice Multiple Answer
Question
Implementation of TPM in Indian industries is difficult due to :-Correct Answer
Lack of knowledge of the TPM , Resistance to change , Fear to loss of job
Your Answer Lack of knowledge of the TPM , Resistance to change , Fear to loss of job
Multiple Choice Multiple Answer
QuestionActions that can be thought for the process having process capability is smaller than
specification tolerance are:-
Correct Answer Use of less precision machine , Possibility of squeezing tolerances , Reduction in
inspection
Your Answer Use of less precision machine , Possibility of squeezing tolerances , Reduction in
inspection
Multiple Choice Multiple Answer
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 23/26
Question
Role of champions are :-
Correct Answer Approve six sigma projects , Remove road block in the path of six sigma implementation
, Monitor progress of six sigma projects
Your Answer Approve six sigma projects , Remove road block in the path of six sigma implementation
, Monitor progress of six sigma projects
Multiple Choice Single Answer
Question
Poka-yoke for employee not performing work as per established method is :-
Correct Answer Implement work standard
Your Answer
Implement work standard
True/False
QuestionInadequate maintenance of machine leads to muda of defects
Correct Answer
True
Your Answer False
Select The Blank Question
Histogram is a diagrammatic presentation of the ________ distribution of characteristics
such as strength, diameter, etc.Correct Answer
Frequency
Your Answer Frequency
Multiple Choice Multiple Answer
QuestionTypes of meetings held in DWM are :-
Correct Answer
Daily PDCA meeting , Weekly PDCA meeting , Monthly PDCA meetingYour Answer
Daily PDCA meeting , Weekly PDCA meeting , Monthly PDCA meeting
Select The Blank
Question
________ is responsible for effective implementation of action plan's under TPM.
Correct Answer
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 24/26
Steering committee
Your Answer
Maintenance department
Select The Blank
Question ________ is an effect due to the muda of defect.
Correct Answer
Wear & tear of parts while disassemblingYour Answer
Wear & tear of parts while disassembling
Multiple Choice Single Answer Question
Participants of the groups for quality circles should be decided by :-
Correct Answer
Employees coming together by their own enthusiasmYour Answer
Employees coming together by their own enthusiasm
Multiple Choice Single Answer
Question
Japanese concept of good house keeping is for:Correct Answer
Good environment for quality products
Your Answer Good environment for quality products
Select The Blank Question
Japanese believe that when they are ________ they are cleaning there minds too.
Correct Answer Cleaning
Your Answer
Cleaning
Multiple Choice Single Answer
Question
Initiative CA/PA for customer complaint is check point for :-Correct Answer
Response to customer complaint
Your Answer Response to customer complaint
Multiple Choice Multiple Answer
Question
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 25/26
Breakdown problem may be stratified by :-
Correct Answer
Sections , Machines , Type of breakdown (e.g mech. Or electrical)Your Answer
Machines , Type of breakdown (e.g mech. Or electrical)
Multiple Choice Multiple Answer
Question
Customer contact staff need training in areas like :-Correct Answer
Questioning skills , Listening skills , Telephone attending techniques
Your Answer
Questioning skills , Listening skills , Telephone attending techniques
Multiple Choice Single Answer
Question
To sustain the 5-S throughout the months best method is :-Correct Answer
Start surprise internal auditsYour Answer
Declare prizes
Multiple Choice Single Answer Question
Recording of the entire setup operators focusing on hand, eye and body movements of the
person doing the setting is done through :-Correct Answer
Video recording
Your Answer Video recording
Multiple Choice Multiple Answer Question
Remedial actions for error of misunderstanding is :-
Correct Answer
Training , Checking in advance , Standardizing work proceduresYour Answer
Training , Checking in advance , Standardizing work procedures
Multiple Choice Multiple Answer
Question
Missing parts is due to :-Correct Answer
Willful errors , Inadvertent error , Judgment error
Your Answer
Willful errors , Inadvertent error
8/14/2019 Technique for Operation Effieciency
http://slidepdf.com/reader/full/technique-for-operation-effieciency 26/26
True/False
QuestionFlow chart helps to design new process.
Correct Answer
TrueYour Answer
False
Multiple Choice Single Answer
Question
SWOT analysis is an important step in :-
Correct Answer Deciding what to benchmark
Your Answer
Data collection
Multiple Choice Single Answer
QuestionQuality circle should consist adequate experienced members between :-
Correct Answer
8 to 10
Your Answer 8 to 10
Multiple Choice Single Answer Question
Identifying key preventive operational functions and comparing these operational
functions within the firm's own division & branches comes under :-Correct Answer
Internal benchmarking
Your Answer Internal benchmarking
Multiple Choice Single Answer
QuestionFlow charts are drawn to document a process by charting the task performed and :-
Correct Answer
The sequence in which tasks are performedYour Answer
The flow in which tasks are performed