TECHNICAL MARKETING INFORMATION (TMI)...ECM Data –(C4E00484) Perkins Sourced 7. Product Specific Data Sourced –MHI, FIAT, etc tabs 8. Notes –Messages or notices specific to Serial

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Caterpillar Confidential Green

2018 | Energy & TransportationSales Tool and Order Management Forum

Caterpillar: Confidential GreenCaterpillar Confidential Yellow

TECHNICAL

MARKETING

INFORMATION

(TMI)

Shane Gilles

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Caterpillar: Confidential Green

TECHNICAL MARKETING INFORMATION (TMI)

AGENDA

System Purpose

Location

Usage

Basic Navigation

Serial Number Navigation

User Preferences

Cross Reference Changes

Feature Code Navigation

Advanced Search Navigation

Other Navigation/Tools

2021 Projects

Online Training

Q & A

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TMI SYSTEM PURPOSE

Caterpillar’s dealer portal for commercial and captive engine data.

The TMI system provides engine data for pre-production and product

configurations.

System Started in 1984 and continues to evolve.

Basically, think of it as a library

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TMI LOCATION

tmiweb.cat.com

Access-1. Anyone with a Corporate Web Security Logon ID except

eCustomer

2. Security and Access Dependent on Affiliation

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TMI USAGE Users about 60k month

Visits > 300k month

Users 80% Dealers

80% Service and Support

20% Sales

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TMI BASIC NAVIGATION

Most users use Product Information –

Formally known as Engine/Parts Data

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TMI BASIC NAVIGATION

Communications –1. Notices

2. Releases

3. Surveys

4. What’s New

Dealer Support Contacts–1. Application Support Center

2. Dealer Solution Network

3. Level 1 Support

4. Morton Parts Support

TMI Definitions/Utilities–1. Abbreviations

2. Glossary of Terms

3. System Links

4. Training

Search History–1. Recently Viewed

2. Saved Searches

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TMI SERIAL NUMBER NAVIGATION

SN Navigation–1. Product Information

2. Enter Serial # EST00300

3. Select Serial Number Drop Down

4. Click retrieve data button

5. Any data found will be presented or linked

PERMITTED FOR Customer Access

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TMI SERIAL NUMBER NAVIGATION1. Serial numbers are linked together

2. (factory linked and updated by service systems)

1. 18 tabs or containers are found and

viewable for user affiliation

2. Images found

3. Documents found

4. Data found

1. Engine Rerated?– Either invoice or in the

field by dealers using Feature Protection

System. (FPS)

Data is Dynamic based on Serial Number–

(it changes – Range from a little to a lot of data) 1) EST00300 – Generator

2) LHX25267 – Machine

3) NFL00566 – Marine (tests)

4) PET000066A – Tier 4 Aftertreat

5) C4E00484 – 4.4 Perkins sourced

6) CA0201 - Mini Excavators

7) 7HJ08073 – Reman

8) PCJ00687 – Transmission Test Data NEW!

9) TP200004 – Twinpack QA only unsure production data

10) Etc…. Etc…

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Tab Walk Through –

(Using TMI)1. Engine Test – test cell data direct from factory (NEW- Perkins Projects)

2. Order Invoice Eng Break – Invoice & Full Build of Material (NEW Converting

from CEOPS to BW and SIS downstream feeds)

3. Flash File – Software Runs engine progression start to finish (NEW – SIS

2.0 Changes)

4. Physical Data – Details about parts (teeth on flywheels, pump priming

method, fan pulleys, etc)

5. Gasket Kit (NEW! ALL KIT INFO)

6. Par Dyno – Dyno test data captured

7. Component Data – Data about major components – radiator, package,

jacket water performance curves etc)

8. Spec Xref – All arrangements for spec, SN Prefix etc.

9. EMC – Smart linked system to all related documents and images

10. Performance Data – Lab information – performance at certain loads,

altitude derates, heat rejection, noise, emissions and reference info. (NEW!

Dynamic Gas Blend and Emissions Data)

11. Emissions Data – Caterpillar’s certified emissions info

12. Generator Data – spec, efficiency, mechanical, performance curves, etc

13. Genset Test Results – test report of the genset package

14. Spec Compare – Side by side comparison of related test specs

15. SIMSi – Link over to the warranty history

16. Test Spec – How the engine is to be tested, Nominal, Ceiling, Floor specs

17. Systems Data – Major systems of the product with information about the

system – Air intake, cooling, exhaust, fuel , etc.

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Other Tabs Supported for SN–1. Machine Test – (54500430) Track type tractors, excavators (NEW –

Brazil, Grenoble, Thailand data)

2. Torsional Vibration – (5099043)

3. Marine Test – (NFL00566) – Factory tests

4. Sea Trail Data – (NFL00566) – Data Used for Sea Trails

5. Reman Data – (NFL00566) New Parts Used

6. ECM Data – (C4E00484) Perkins Sourced

7. Product Specific Data Sourced – MHI, FIAT, etc tabs

8. Notes – Messages or notices specific to Serial Number

9. As Manufactured (WRH00104) – Factory Consist

10. Paid for Test (SBJ01336) – Additional Tests Pd by Dealer – Only

viewable to that dealer

11. *PCJ00687 – Transmission Test Data NEW!

12. Serial Number Prefix

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TMI USER PREFERENCES

User Preferences–1. English or Metric

2. Serial Number Tabs

3. Advanced Search Columns

4. Test Spec Tabs

5. Loading Image (Gopher!)

6. Classic versus New Look and Feel

7. BOM Tree Structure versus Classic BOM

8. Etc.

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TMI CROSS REF CHANGES

Cross Ref and Advance Search–1. Drag and Drop on fly column preferences

2. Key entry search

1. * Denotes System Change Active Projects

Cross Ref and Advance Search–1. Drag and Drop on fly column preferences

2. Key entry search

1. * Denotes System Change Active Projects

NEW! Complete rewrite using new sources,

system integration, interface retirements etc

Worked in parallel, old and new will coexist

and be swapped in near future

Help from Perkins, Lafayette, Mossville teams

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TMI ADVANCED SEARCH NAVIGATION

Advanced Search Navigation–1. Simply click

2. Helpful notes explain the reason for the button

Advanced Search Navigation–1. Enter any values known

2. Example C13

3. Next select either all ratings or the ones for

sale only.

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TMI ADVANCED SEARCH NAVIGATIONAdvanced Search Navigation–

1. 357 Ratings found for current C13

2. Enter more if you can to narrow the results

1. Click Retrieve, the result is all tabs or

containers related for that record or line.

1. Click Retrieve, the result is all tabs or

containers related for that record or line.

2. Additional tabs for this marketing type of

search

1. Part Consist

2. Power Setting

3. Feature to Models

4. Drawing

5. Where Used

6. Spec Xref

7. Spec Compare

8. Feature to Models

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TMI OTHER NAVIGATION, TOOLS, AND DATA

ENTRY

1. Most users can see generator, motor,

photovoltaic, transmission, and compare consists

2. Special groups can see and author the rest

1. Engineering Area

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TMI EDIT AND MAINTENANCE

1. 19 data entry containers

2. Each with one to many data entry points

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TMI EDIT AND MAINTENANCE1. Component Data

2. 13 sub data entry areas

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TMI EDIT AND MAINTENANCE1. Component Data

1. Fan Performance

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TMI 2021 PROJECTS

TMI Architecture Rewrite

– TMI Cross Reference to Java Batch (Accenture)

– System Design Diagrams (Accenture)

– 10% mainframe jobs converted to new tech (Accenture)

– Windows Servers Retirement (Yash)

– Snowflake Data Lake (Yash)

– Request for proposal new interface (Yash and Accenture)

– Proof of Concept Java to snowflake technology (GIS)

CEOPS (commercial invoice) replacement

TMI Cross Reference 2.0 Testing and Deployment

Lafayette Requested Products for Performance Data (Dynamic Gas Blend and Emissions)

TMI to SIS 2.0 Flash File, Part Diagram, Invoice Data.

TMI machine test data (Thailand, Grenoble, Brazil)

Prime Product Sales Model

Super Print for All Tabs

* Contingent on $, data, time, and resources

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TEST

True or False

Q1) Was 1984 the first year Technical Marketing Information was built?

True

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TEST

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TEST

Q3) What type of data is included in TMI?

A) Machine

B) Engine

C) Parts

D) Emissions

E) All the above

E) All the above

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TEST

Q4) What systems does TMI automatically link?

A) Google, Facebook, Amazon, and Twitter

B) Service Information System(SIS), Service Information Management System (SIMS),

Electronic Media Center (EMC), Engine Drawing Design Center (EDDC), service letter etc

C) eHarmony, farmers only dotcom, silversingles

B) Service Information System(SIS), Service Information Management System (SIMS),

Electronic Media Center (EMC), Engine Drawing Design Center (EDDC),

service letter etc

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TEST

Q5) What companies manufactured engines are in TMI?

A) Caterpillar

B) Kubota

C) Yanmar

D) Perkins

E) All the above

E) All the above

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TEST

Q6) True or False,

Is the content in TMI different for a 3500 series engine versus a 4.4 Liter engine?

True, very different

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QUESTIONS?

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