Technical

ISP Training

Swisscom Wholesale, 4 July 2012Zürich Binz

Agenda Technical

Information 04 July

2012

PART 1 –

PORTFOLIO AND PROCESS NEWS

BBCS Portfolio News

ADSL/ADSL2+

BBCS on Fiber

BBCS Prozess

News

VDSL

NSN/ACCESS-ID Lookup Service by SDK

SDSL MigrationPART 2 –

NETWORK NEWS

Fiber to the Street (FTTS)

Future technology mix

Vectoring

Copper@WARP

IPv6

BBCS Portfolio News With October release we plan to provide ADSL2+ as a further

access technologyNew access technology ADSL2+

New Private Service Profiles (Shared and Naked)

Max 0.5/0.1 (shared only)

Max 2/0.2

Max 5/0.5

Please feel free to order an ADSL2+ test line (Max 5/0.5) by sending the number/address of the location to BBCS.Service@Swisscom.com

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BBCS Portfolio News BBCS on Fiber and VDSL enable next generation services

Résumé

for BBCS

Price reduction of CHF5 per BBCS Naked profile

DHCP or PPP termination on all access technologies

340k+ orderable fiber

units

Optimized automated processes

DSL & BBCS-F coverage

Genf

BaselSt. Gallen

Freiburg

Lausanne

Bern

Pfyn

Luzern

Lugano

Winterthur

Sion

Thusis

Uster

Köniz

Solothurn

Bellinzona

EbikonZugBiel

Weinfelden

Küsnacht

Erlenbach

Herrliberg

Meilen

DietlikonZürich

Oberwallis

ThunGlandNyon

Riehen

Chur

HerisauTeufenAdliswil

Yverdon

Deren-

dingen

Pratteln

Schaffhausenappr. 10% Fiber coverage

appr. 80% VDSL coverage

(HD TV)

appr. 90% VDSL coverage (SD TV)

98% ADSL coverage

BBCS Process News VDSL Enabling high bandwidth IP services

VDSL uses higher frequencies and as a result higher bandwidth might be archived

Service profiles for residential customers of up to 30/3 Mbit/s and

Symmetrical business profiles of up to 10 Mbit/s

Due to the use of higher frequencies with VDSL, overall requirements of the installation is increased as well. Improper installation might cause impact the attainable speed and quality of the transmission.

Simplify installation and improve customer experience by consequently using information provided along the ordering process.

Optimize access speed and transport quality by detecting common installation faults from remote.

Simplify

the fulfillment and assurance for your VDSL services

BBCS Process News VDSL -

Qualification BBR recommendations. What information is available at the time

of qualification?

To get the BBR information in qualification results, broadband type «VDSL»

must be selected

Parameter Code Description

1.

BBR Recommendation 0 No information available

1 ADSL customer, BBR recommended

2 ADSL customer, installation OK

3 VDSL customer, installation OK

4 VDSL customer, BBR recommended

2.

Potential AvailableCould access speed be increased? (VDSL only)

0 no

1 Yes, BBR recommended

3.

Stability Class(VDSL only, NA results needed)

1 Bad stability and quality, high risk of service impact (e.g. freezes expected)

2 Impact on stability and quality, moderate Risk (e.g. freezes possible)

3 Good stability and quality, source of trouble might be in home network

BBCS Process News VDSL -

Ordering Two different install processes supported: Standard und Self

install

Self install (default case) Standard

Qualification

Order (Self install = y)

Provisioning with flexible access profile (flex-flex profile)

Installation

Modem synchronization

Measure phase

Grooming to fixed access profile

Qualification

Order (Self install = _ )

Provisioning of fixed and calculated access profile

Installation

Modem synchronization

No synch on modem Service assurance caseMaybe BBRService delayed

Optimized

access profile Calculated

access profile

Limited information on final access speed

Risk of not achieving promised service

Simple service promise at POS

Risk of total service loss (no synch)

BBCS Process News VDSL –

Service Assurance Information available in WSG. xDSL Info, Inhouse Copper Analysis

(ICA) und NASMS

What could be improved?

Stability and quality of VDSL access

5% of the copper accesses could benefit from better stability and quality with improved in-house cabling.

Improve access speed

1 out of 4 VDSL accesses might end up with a higher access speed, if in-

house cabling is improved.

Why should you use those tools

Additional information on access online available

NASMS enables instant corrections and changes on the access profile

Effectively support for your assurance chain

Swisscom is providing the measured values and summarized access-line information in order to improve the trouble-shooting process of BBCS access-

lines.

BBCS Process News VDSL –

Service Assurance xDSL Info

xDSL Info provides all relevant information concerning BBCS access quality parameters between the DSLAM and CPE including history and alarms!

BBCS Process News VDSL -

Service Assurance ICA: What can be detected?

ICA Error Codes:–

BT

=

BridgeTap

DC

=

Degraded Contact–

MS

=

Missing Splitter

MA

=

Missing Splitter on alarm system–

IF

=

External Interference detected

IC

=

Intermittent contact–

LU

=

Loop unbalanced

UT

=

Untwisted in-house wiring–

VN

=

Time varying noise (crosstalk and RFI) –

CP

=

CPE interoperability problem

BL

=

Black-listed CPE–

AC

=

Abnormal crosstalk

PS

=

Defect switched power supply

All this errors will be solved by a Swisscom technician if the ISP orders the «Gebäudeinterne Leistungsoptimierung»

for 195.-

CHF (CH-wide flat rate)

The BBCS assurance trouble ticket transmission with error category 550 (home installation quality) does not work properly.

If you want to open a BBCS trouble ticket with the error category 550 (Home Installation Quality), please choose the error category 544 (performance problems) and note "ICA" in the comment field.

Trouble tickets which have been opened with this attributes will be handled like a trouble ticket with error category 550 (home installation quality).

BBCS Process News VDSL -

Service Assurance ICA -

Home Installation Quality Ticket

BBCS Process News VDSL -

Service Assurance NASMS

BBCS Process News NSN Lookup Service

Introduction

If a customer uses a Service which is not related to a TDM Voice

Service from Swisscom and he wants to change his PTS it can be quite difficult to get the necessary information to do it

Example

Endcustomer has a BBCS Naked connection and wants to change his provider. For a qualification the NSN is needed but the endcustomer only knows

his VoIP number

Telephone (VoIP) number is still the mainly used number

NSN is normally not communicated towards the endcustomer

Possibilities

New Provider asks the actual PTS

New Provider uses NSN lookup Service of Service Desk Wholesale

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BBCS Process News NSN Lookup Service

NSN ordering by email

If you want to profit from our NSN look up service, just send an

email to servicedesk wholesale including the following

And you will get the required NSN in short time

SDSL Phase Out Migration update

General information

Since the beginning of this year approximately 1/5 of the installed SDSL base has been migrated

Approach

Migrate your SDSL installed base by the end of 2012

Enable easy upselling potential for symmetrical bandwidth up to 10M

Reduce your costs up to CHF 200.-

per month & customer

Contact your Account Manager with any question regarding your SDSL migration.

BBCS-FUp to 100Mbps

VDSLUp to 10Mbps

SDSL-> 1.2Mbps or 1.8Mbps

SDSL Migration Process improvement

Most of the current SDSL connections are used by small and medium enterprises. For these customers it is crucial that

they will have a short downtime of there communication equipment

they know exactly when the migration takes place

Due to these reasons we modified the migration process from BBCS

SDSL to BBCS VDSL so that the start and the end of the fulfilment time slot can be seen in advance

For more detailed information please refer to the “SDSL to VDSL Migration Guide”

available on the Closed User Group.

Network News –

Access strategy Optimised access strategy -Fiber to the Street (FTTS)

New technology mix addresses bandwidth demand

ManholeCentral Office

Fibre to the Home (FTTH)The known Cities according to planning

30% coverage until 2015

Fibre to the Curb (FTTC) Introduction of vectoring for FTTC:

Hardware-Upgrade in all existing street cabinets (1.1 Mio. households and business premises) FTTC-

Quartierkasten

Central Office

<750m

1

2

FTTH Feeder & Drop

ManholeCentral Office

ca.200mFTTH Feeder

Fibre to the Street (FTTS)Subterranean active equipment in the manhole, (under certain conditions the equipment might be in the building)

Trials in 2013, start rollout in the beginning of 2014

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Network News –

Access strategy Optimised access strategy -

Advantages for ISP

With FTTS ultra-fast

Internet

will be provided faster to the customers

–

also outside big urban areas

Provider of telecommunication services will benefit from attractive wholesale offers based on the new access technology. There is no need for ISP to invest in new fibre access infrastructure

The existing BBCS portfolio will be complemented with very high broadband profiles. In future FTTS will be able to provide bandwidth up to

more than 400Mbit/s

As soon as the concrete planning for the expansion of FTTS is available, we will provide you with more information.

All ISP und their customers will benefit fully from the advantages of the new Swisscom access technology

Network News -

Vectoring Vectoring for higher Bandwidth on VDSL2. Vectoring is part of the

announced Swisscom access strategy

Network News -

Vectoring Vectoring for higher Bandwidth on VDSL2. Vectoring is part of the

announced Swisscom access strategy

Your benefit

With vectoring you will get more bandwidth on copper based services

Up to 70-80Mbps (depending on distance)

simultaneous HD TV streams

Technical specifications

Vectoring@PUS Level: vectoring group contains 196 lines

Vectoring compatible CPE is mandatory. VDSL CPE must support Vectoring capable (at least friendly) mode (ITU G.993.5)

–

Broadcom 6368 based CPE –

Ikanos Vx185 based CPE–

Ikanos Vx180 based CPE

Vectoring uses active noise cancellation and eliminates far end cross talk

Network News -

Vectoring Vectoring for higher Bandwidth on VDSL2. Vectoring is part of the

announced Swisscom access strategy

Next steps

Hardware supplier decision ongoing

Physical VDSL2 driver to be defined

Definition of Vectoring capable/friendly CPE’s / Firmware is ongoing

Field trial in Bern (July till September 2012)

First vectorized PUS planned to go online by Mid 2013

Your preparation and our support

Hardware -

and CPE (chipset) supplier should co-operate

CPE’s based on Ikanos 4 needs to be exchanged

For each Vectoring group, the CPE inventory and necessary actions will be provided (exchange / software upgrade)

Exchange and upgrade orders can be tracked in WSG

Network News -

WARP Copper@WARP

Lifecycle Project

The Ethernet Access Platform will be exchanged, hardware is near

end of life

About 6‘000 DSLAM needs to be migrated

More bandwidth & security

Scalability

Switch over during weekday maintenance window 02:00 –

06:00

Impact on access lines with service termination PPP

Service interruption for 120 minutes

Impact on DHCP access lines

Service interruption for 120 minutes

Due to the new Access-Server the subscriber will receive a new IP adress

Prepare of new IP ranges to put in WSG (if asked)

Information flow

5 weeks in advance of planed migration date, a list is sent with

Planned date, subscriber

4 weeks in advance all infos are visible on www.ipbb-migration.ch

Network News –

IPv6 IPv6 Rapid Deployment on IPv4 Infrastructures

Swisscom has started to enable IPv6 for residential customers.

Technology used: RFC5969, 6rd (IPv6 rapid deployment on IPv4 infrastructures).

Stateless and highly performant (Also on Linux. We use ASR1k, CRS)

Redundancy easy to accomplish (active/active or active/standby, steered by IGP)

Working with private IPv4 addresses, too

Perfectly suited for wholesale customers with DHCP-based accesses

Current peak IPv6 traffic per customer ~ 14 kb/s, so about 10% of total traffic per customer

www.swisscom.com available as dual-stack IPv6/IPv4. (v6 only: www6.swisscom.com)

Backup

Swisscom Wholesale, 4 July 2012Zürich Binz

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Portfolio and Process

News CPEs

for

ADSL2+

MOT Centro

Grande 7647-47 (Broadcom

/ POTS)

ADB Centro

Grande V2661N (Broacom

/ POTS)

Cisco 886va (Broadcom

/ ISDN)

Motorola 3347-02-20SC (Texas Instruments / POTS)

Motorola 3357-02-20SC (Texas Instruments / ISDN)

ZyXEL

P-6XX (Chipset / ISDN)

ZyXEL

P-870HN-51b (Broadcom / POTS)

ZyXEL

P-870HN-53b (Broadcom / ISDN)

Netgear

N150 DVG 1000 (Broadcom / POTS)