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Technical CommunicationA Practical Approach
Chapter 17: Style in Technical Writing
William Sanborn Pfeiffer
Kaye Adkins
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.2
Style in Technical Writing
Overview of Style Writing Clear Sentences Being Concise Being Accurate in Wording Using the Active Voice Using Unbiased Language Plain English and Simplified English
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.3
Overview of Style
Definition of Style The features of one’s writing that show its
individuality—separating it from the writing of others and shaping it to fit the needs of particular situations
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.4
Overview of Style
Importance of Tone Expression of an attitude in your writing
Casual Objective Persuasive Enthusiastic Serious Authoritative Friendly
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.5
Writing Clear Sentences
Sentence Terms The most important sentence parts are
the Subject
The person doing the action or the thing being discussed
Verb The action or state of being
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.6
Writing Clear Sentences
Sentence Terms Four main types of sentences
A simple sentence contains one main clause A compound sentence contains two or more
clauses connected by conjunctions A complex sentence includes one main clause and
at least one dependent clause A compound-complex sentence contains at least
two main clauses and at least one dependent clause
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.7
Writing Clear Sentences
Guidelines for Sentence Style Place the Main Point Near the Beginning Focus on One Main Clause in Each Sentence Vary Sentence Length but Seek an Average
Length of 15 to 20 words
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.8
Being Concise
Put Actions in Verbs Shorten Wordy Phrases Replace Long Words with Short Ones Leave Out Clichés Make Writing More Direct by Reading It Aloud Avoid “There Are,” “It is,” and Similar
Constructions Cut Out Extra Words
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.9
Being Concise
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.10
Being Accurate in Wording
Distinguish Facts from Opinions Include Obvious Qualifying Statements
When Needed Use Absolute Words Carefully
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.11
Using the Active Voice
What Active and Passive Mean? When Should Actives and Passives Be
Used?
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.12
Using the Active Voice
What Active and Passive Mean? Active-Voice
Emphasizes the person (or thing) performing the action
Passive-Voice Emphasizes the recipient of the action itself
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.13
Using the Active Voice
Use the active-voice when you want to Emphasize who is responsible for an action Stress the name of a company, whether yours or
the reader’s Rewrite a top-heavy sentence so that the person
or thing doing the action is up front Pare down the verbiage in your writing
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.14
Using the Active Voice
Use the passive-voice when you want to Emphasize the receiver of the action or the action
itself rather than the person performing the action Avoid egocentric tones that result from repetitious
use of “I,” “we,” and the name of your company Break the monotony of writing that relies too
heavily on active-voice sentences
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.15
Using Unbiased Language
Sexism and Language The use of wording, especially masculine
pronouns like “he” or “him,” to represent positions or individuals who could be either men or women
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.16
Using Unbiased Language
Techniques for Nonsexist Language Avoid personal pronouns altogether Use plural pronouns instead of singular Alternate Masculine and Feminine Pronouns Use forms like “he or she,” “hers or his,” and
“him or her”
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.17
Using Unbiased Language
Techniques for Nonsexist Language Shift to second-person pronouns Be especially careful of titles and letter
salutations
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.18
Plain English and Simplified English
Plain English Recommended for United States government
documents General guidelines:
http://www.plainlanguage.gov Audience awareness Good document design Effective use of headings Clear organization
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.19
Plain English and Simplified English
Plain English Style recommendations
Use active voice Put actions in strong verbs Use you to speak directly to the reader Use short sentences Use concrete words Use simple and compound sentences
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.20
Plain English and Simplified English
Plain English Style recommendations
Use subject-verb structure Make sure that modifiers are clear Use parallel structure for parallel ideas Avoid wordiness
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.21
Plain English and Simplified English
Simplified English Designed for a global audience
English is a second language Translating from English into other languages
Information sources http://www.asd-ste100.org http://www.userlab.com/SE.html
Technical Communication: A Practical Approach, Eighth EditionW. S. Pfeiffer and K. Adkins
Copyright © 2013, 2010, 2006 Pearson Education, Inc., All Rights Reserved.22
Plain English and Simplified English
Simplified English recommends simplified sentence structure and limited vocabulary Use only approved words Use one word for each meaning Use only one meaning for each word Use active voice Use strong verbs Use articles or demonstrative adjectives Avoid strings of more than three nouns Use short sentences