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TRAINING ANDDEVELOPMENT
TO MAKE WORK FORCE
TECHSAVVY FOR FASTER
CHANGE
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One of the few things of real permanence in our
world is change.
An Organisaions ability to manage changedecides whether the
organisation will prosper
or perish.
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CHARACTERISTICS OF ORGANISATIONAL
CHANGE
Change basically results from stimuli from both
outside and inside the enterprise
Change takes place in all organisations but at
varying rates of speed and degrees of significance; Change takes
place in all parts of Org. but at
varying rates of speed and degrees of significance;
Finally, the enterprise changes in several ways. Itstechnology
may change ;its
structures,people,procedure and other elements
may change.
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FORCES FOR CHANGES
Internal Force
External Force
1.Technology
2.Economic shocks
3.Market situation
4.Social & political change
5.Resistance to change
6.Individual resistance
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ACCORDING TO KEITH DAVIS
Following are the main reasons for resistance tochange
Economic reasons
Obsolescence of skills
Preference for status Quo
Fear of the unknown
Social reasons Social Displacements
Peer pressure
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PLANNING TO OVERCOME CHANGE
Recognize the forces demanding change
Recognize the need for change
Diagnose the problem Plan the change
Implement the change
Follow-up or feedback
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DIAGNOSE THE PROBLEM
Techniques used for diagnosis
Interviews
Questionnaires Observations
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PLAN THE CHANGE
Steps in planning change
1.Make clear the need for change or provide a climate in which
groupmembers feel free to identify such needs
2.Permit and encourage relevant group participation in
clarifying theneeded changes
3.State the objectives to be achieved by proposed changes
4.Establish the broad guidelines for achieving the
objectives.
5.Leave the details for implementing the proposed changes to the
groupin the org or to the personnel who will be affected by
change.
6.Indicate the benefits or rewards to the individuals or group
that are
expected to accrue from the change.7.Keep the promises made to
those who made the change.
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IMPLEMENT THE CHANGE
Implement the change by changing the
structure.
Implement the change by changing thetechnology.
Implement the change by changing peope
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People focused changes can also be made
through the following techniques;
1.Sensitivity techniques.
2.Transactional analysis
5Assertivwness training
6.Team building workshops
7.Job training programs
8.Leadership & supervisory training.
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THANK YOU
