TEC Electronic Cash Register MA-600 SERIESextranet.toshibatec-eu.com/upl/default/default/doc/04_MA-600_MM.pdf · TEC Electronic Cash Register MA-600 SERIES ... ation M a n ua D R

PRINTED IN JAPAN

TEC Electronic Cash Register

MA-600 SERIES

Document No. EO18-11006A Original Dec., 2005 (Revised Dec., 2006)

Maintenance Manual

NOTE: Model names that end with “-R” are RoHS compliant models. If “-R” is not attached, that model is non RoHS compliant. Never install non RoHS compliant optional equipment or parts on a RoHS compliant machine which is supposed to be used in the countries that enforcethe RoHS directive, as doing this is legally prohibited.

WARNING! Follow all manual instructions. Failure to do so could create safety hazards such as fire or electrocution.

NOTES: 1. Manual instructions must be followed when installing option kits or adding cables to avoid system

failures and to insure proper performance and operation. 2. Failure to follow manual instructions or any unauthorized modification, substitution or change to

this product will void the limited product warranty.

EO18-11006A

TABLE OF CONTENTS

Page

1. UNPACKING .............................................................................................................. 1- 1 1.1 Procedure ........................................................................................................................1- 1 1.2 Checks.............................................................................................................................1- 1

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT................................ 2- 1

2.1 KRDC-600-QM-R (for QP model only) ............................................................................2- 1

3. DIAGNOSTIC TEST OPERATION ............................................................................. 3- 1

3.1 Diagnostic Test Operation List ........................................................................................3- 1 3.2 Print Test (“H” & All Characters) ......................................................................................3- 2 3.3 Display Test.....................................................................................................................3- 3 3.4 ROM Test ........................................................................................................................3- 4 3.5 RAM Test.........................................................................................................................3- 5 3.6 Print Test (“H”-consecutive).............................................................................................3- 6 3.7 RS-232C Loop Back Test................................................................................................3- 7 3.8 USB Test .........................................................................................................................3- 8 3.9 Keyboard Test .................................................................................................................3- 9 3.10 Drawer Open Test ..........................................................................................................3-10 3.11 Thermal Printer Test.......................................................................................................3-11 3.12 LCD Test ........................................................................................................................3-12 3.13 Simplified RAM Test .......................................................................................................3-13 3.14 RAM Installation Test .....................................................................................................3-14 3.15 Key Input Count Reading ...............................................................................................3-15 3.16 Network Controller Information Read .............................................................................3-16 3.16 Number of Print Lines Reading ......................................................................................3-16 3.17 General Test...................................................................................................................3-17 3.18 Print Density Setting .......................................................................................................3-19

4. PERIODIC MAINTENANCE ....................................................................................... 4- 1

5. TROUBLESHOOTING................................................................................................ 5- 1

EO18-11006A

CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA

TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorised Service representative with regard to any queries you may

have in this manual.

Copyright © 2005 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN

Pictures and figures of the QP model are used in this manual for instance.

Page

6. MAIN UNIT REPLACEMENT ..................................................................................... 6- 1

6.1 Removing the Top Cover Ass’y .......................................................................................6- 1 6.2 Replacing the MAIN PC Board Ass’y ..............................................................................6- 3 6.3 Replacing the Power PC Board Ass’y .............................................................................6- 5 6.4 Replacing the LCD Ass’y.................................................................................................6- 6 6.5 Replacing the FIU PC Board Ass’y..................................................................................6- 7 6.6 Replacing the RIU Unit ...................................................................................................6-10 6.7 Replacing the KBIU PC Board Ass’y ..............................................................................6-12 6.8 Replacing the Keyboard Unit ..........................................................................................6-14 6.9 Replacing the Receipt Printer Unit .................................................................................6-16 6.10 Replacing the Journal Printer Unit ..................................................................................6-18 6.11 Replacing the Platen Roller Ass’y ..................................................................................6-20

1. UNPACKING EO18-11006A

1.1 Procedure

1- 1

1. UNPACKING 1.1 Procedure

CAUTION! 1. When newly setting up the MA-600, plug the power cord to charge the ECR for 48 hours or more. 2. When using the MA-600 not electrified for 1 month or more, plug the power cord to charge the ECR

for 48 hours or more and then perform a RAM clear, resulting that the ECR performs normally.

1) Open the carton. 2) Take the accessories out of the carton. 3) Take out the ECR and remove the pads. 4) Place the ECR on a level surface.

1.2 Checks 1) Check for the damage or scratches on the machine. 2) Confirm that none of the accessories are missing. NOTE: Keep that original cartons and pads for future transportation of the ECR.

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-11006A

2.1 KRDC-600-QM-R (for QP model only)

2- 1

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT

WARNING!

Be sure to unplug the power cord before installing any optional equipment.

2.1 KRDC-600-QM-R (for QP model only) This kit is used for connecting the RD-G8-C-QM-R Remote Drawer to the MA-600 series. • Packing List

DRW1DRW2

Remote Drawer Harness (1 pc.) Connector Label (1 pc.) Ferrite Core (1 pc.)

KRDC-600-QM-R Installation Manual

DRDRW1W1DRDRW2W2

Abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz

abcdefghijklmnopqrstuvwxyz.





Abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz.

KRDC-600-QM-R Installation Manual

DRDRW1 W1DRDRW2 W2







Abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz.

Cable Clamp (1 pc.) Screw (1 pc.) Installation Manual (1 copy)

• Installation Procedure

1) Remove the journal cover. 2) Push the release button to rise the journal paper

retainer, remove the screw which secures the ECR onto the drawer, then separate them by moving the ECR backward.

Journal Cover

Screw

It is not necessary to remove this screw secures the top cover.



2- 2

3) Disconnect the drawer cable from the bottom of the ECR.

4) Attach the connector label beside the drawer

connector as shown in the figure. 5) Connect the remote drawer harness to the

remote drawer cable. 6) Insert the modular connector of the remote

drawer harness into the DRW2 connector.

Drawer Cable

Remote Drawer Cable Remote Drawer Harness

DR

W1

DR

W2

Connector Label

Modular Connector

DRW2



2- 3

7) Secure the remote drawer harness onto the bottom of the ECR with the option cable clamp and screw as shown in the figure. At this time, secure the earth wire of the remote drawer harness together.

8) Insert the drawer cable which was disconnected

in Step 3 into the DRW1 connector, then reassemble in the reverse order of removal.

9) Attach the ferrite core to the remote drawer cable

on the drawer side. 10) Perform the System Option Programming,

Address No. 27.

Cable Clamp

Screw (option)

Earth Wire

Ferrite Core

Remote Drawer

3. DIAGNOSTIC TEST OPERATION EO18-11006A

3.1 Diagnostic Test Operation List

3- 1

3. DIAGNOSTIC TEST OPERATION 3.1 Diagnostic Test Operation List [X] = [@/FOR]

No. Diagnostic Function Key Operation

1 Print Test (“H” & All characters) 80 [X] 1 [AT/TL] 2 Display Test 80 [X] 2 [AT/TL] 3 ROM Test 80 [X] 3 [AT/TL] 4 RAM Test 80 [X] 4 [AT/TL] 5 Print Test (“H”- consecutive) 80 [X] 5 [AT/TL] 6 RS-232C Loop Back Test 80 [X] 6 [ST] n [AT/TL] 7 USB Test 80 [X] 13 [AT/TL] 8 Keyboard Test 80 [X] 14 [AT/TL] 9 Drawer Open Test 80 [X] 15 [AT/TL] 10 Thermal Print Test 80 [X] 17 [AT/TL] 11 LCD Test 80 [X] 19 [AT/TL] 12 Simplified RAM Test 80 [X] 30 [AT/TL] 13 RAM Installation Test 80 [X] 31 [AT/TL] 14 Key Input Count Reading 96 [X] [AT/TL] 15 Number of Print Lines Reading 98 [X] [AT/TL] 16 General Test 80 [X] 92 [AT/TL] 17 Print Tone Setting 80 [X] 17 [ST] n [AT/TL]


3.2 Print Test (“H” & All Characters)

3- 2

3.2 Print Test (“H” & All Characters) (1) Contents A print test is performed. This test prints “H”s and all characters. (2) Operation Mode Lock: BLIND Key Operation: 80 [X] (or [@/FOR]) 1 [AT/TL] (3) Print Format (4) Display No function (5) Quit The test ends by pressing the [ITEM CORR] key. NOTES: 1. In the Receipt OFF mode, the print data is printed only on the journal. 2. When the power is turned OFF during the test, it will be resumed at the power on time unless the Mode Lock

position is “BLIND”. 3. When the paper is set on the remote slip printer, the test is also performed on this printer.

10-31-2005 MON #0

P80 DIAG 01 HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

: HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHH

: HHHHHHHHHHHHHHHH !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰ ################################

: DDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD 0004 15:40TM

One-byte “H”s are printed consecutively. (32 characters by 10 lines)

Two-byte “H”s are printed consecutively. (16 characters by 10 lines)

Each character codes are printed by line. (32 characters/line)

Store Name Logo


3.3 Display Test

3- 3

3.3 Display Test (1) Contents A display test is performed on the LCD display and the 7-segment display at the same time. First, all dots light. When the [ITEM CORR] or [ALL VOID] (QP model only) key is pressed, the characters

start to scroll to the left. (2) Operation Mode Lock: BLIND Key Operation: 80 [X] (or [@/FOR]) 2 [AT/TL] (3) Print Format (4) Display

• LCD display ! “ # $ % & ‘ ( ) • • • • • • • • ( indicates a space.) The scrolling characters are displayed in the four lines as well.

• 7-segment display 0 . 1 2 3 4 • • • • 9 r – o P E ( indicates a space.) (5) Quit The test pauses when the [ITEM CORR] key is pressed and a receipt is issued. NOTES: 1. The above characters are repeatedly displayed by scrolling to the left until the [ITEM CORR] key is pressed. 2. When the power is turned OFF during the test, the test will be resumed at the power on time unless the

Mode Lock position is “BLIND”. 3. The same test is performed on both Customer Display and Operator Display. (7-segment display) 4. In the Receipt OFF mode, the print data is printed only on the journal. 5. Before displaying the scrolling characters, the display lights all dots (on the LCD display), all segments (on

the 7-segment display), all triangle marks, and all periods (on the 7-segment display) until the [ITEM CORR] key is pressed.

10-31-2005 MON #0

P80 DIAG 02 0005 15:41TM

Store Name Logo


3.4 ROM Test

3- 4

3.4 ROM Test (1) Contents A ROM test is performed. This test automatically prints the checksum of the ROM. (2) Operation Mode Lock: BLIND Key Operation: 80 [X] (or [@/FOR]) 3 [AT/TL] (3) Print Format (4) Display No function (5) Quit The receipt is issued, then the test ends automatically. NOTE: In the Receipt OFF mode, the print data is printed only on the journal.

10-31-2005 MON #0

P80 DIAG 03 MA-600-QP V.999.999 #00Z BOOT SUM V.999.999 9999 OS/APL SUM 9999 ALL SUM 9999 Copyright(C) 2005 TOSHIBA TEC CORPORATION All Rights Reserved. 0006 15:42TM

Model name, Program version, ROM version Boot area: Version, Checksum 000000H to 00FFFFH OS/APL area: Checksum 010000H to 1FFFFFH All ROM areas: Checksum 000000H to 1FFFFFH

Store Name Logo


3.5 RAM Test

3- 5

3.5 RAM Test (1) Contents A RAM test is performed. The program writes certain data into each RAM chip and checks if the written data is read normally. (2) Operation Mode Lock: BLIND Key Operation: 80 [X] (or [@/FOR]) 4 [AT/TL] (3) Print format (4) Display No function (5) Quit The receipt is issued, then the test ends automatically. NOTES: 1. The test checks the RAM and the result is printed. 2. The RAM is checked in unit of 1 byte. 3. In the Receipt OFF mode, the print data is printed only on the journal. 4. In the test, a read/write test is performed for all RAM areas with 8 patterns of 0x01, 0x02, 0x04, 0x08, 0x10,

0x20, 0x40, and 0x80.

OK: Normal termination NG: Error

10-31-2005 MON #0

P80 DIAG 04 01000000H–0103FFFFH OK 0007 15:43TM

Store Name Logo


3.6 Print Test (“H”-consecutive)

3- 6

3.6 Print Test (“H”-consecutive) (1) Contents This test prints the letter “H” repeatedly. (2) Operation Mode Lock: BLIND Key Operation: 80 [X] (or [@/FOR]) 5 [AT/TL] (3) Print format (4) Display No function (5) Quit The test ends by pressing the [ITEM CORR] key. NOTES: 1. In the Receipt OFF mode, the print data is printed only on the journal. 2. When the power is turned OFF during the test, it will be resumed at the power on time unless the Mode Lock

position is “BLIND”. 3. When the paper is set on the remote slip printer, the test is also performed on this printer.

10-31-2005 MON #0

P80 DIAG 05 HHHHHHHHHHHHHHH

: HHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

: HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH 0008 15:44TM

One-byte “H”s are printed consecutively.

Two-byte “H”s are printed consecutively. (16 characters by 20 lines)

Store Name Logo


3.7 RS-232C Loop Back Test

3- 7

3.7 RS-232C Loop Back Test (1) Contents A Loop back test for the RS-232C interface line is performed. Before starting the test, connect a loop back connector to the COM port to be tested. (2) Operation Mode Lock: BLIND Key Operation: 80 [X] (or [@/FOR]) 6 [ST] n [AT/TL] COM port number: 1 (COM 1) (3) Print format (4) Display (5) Quit The test ends by pressing the [ITEM CORR] key. NOTES: 1. In the Receipt OFF mode, the print data is printed only on the journal. 2. When the power is turned OFF during the test, it will be resumed at the power on time unless the Mode Lock

position is “BLIND”. 3. The wiring pattern of the loop back connector is as shown below.

NC 1 RXD 2 TXD 3 DTR 4 GND 5 DSR 6 RTS 7 CTS 8 NC 9

D 1 – 6 * * * * * * * * *Test count (0000 to 9999)

Status 0: Normal termination 1: Data receive error 2: Parity, overrun, or framing error 3: Timeout error

4: DTR/DSR error or RTS/CTS error

Error count (0000 to 9999)

10-10-2003 FRI #0

P80 DIAG 06 CH1 COMM TEST 9999/9999 0009 15:45TM

Store Name Logo

Error count/Test count


3.8 USB Test

3- 8

3.8 USB Test (1) Contents A USB connection test is performed. Before starting the test, connect a PC to the ECR with a USB cable. (2) Operation Mode Lock: BLIND Key Operation: 80 [X] (or [@/FOR]) 13 [AT/TL] (3) Print format (4) Display No function (5) Quit The receipt is issued, then the test ends automatically. NOTE: In the Receipt OFF mode, the print data is printed only on the journal.

10-31-2005 MON #0

P80 DIAG 13 USB CONNECT OK 0010 15:46TM

Store Name Logo

OK: Normal connection NG: Error


3.9 Keyboard Test

3- 9

3.9 Keyboard Test (1) Contents The sum of the hard key codes entered through the keyboard is displayed in hex. Also, the currently entered cashier code and the mode key position is displayed. (2) Operation Mode Lock: BLIND Key Operation: 80 [X] (or [@/FOR]) 14 [AT/TL] [Key to be tested] [AT/TL] [AT/TL] (3) Print format (4) Display

• LCD display

• 7-segment display (5) Quit The test ends by pressing the [AT/TL] key twice.

D 1 – 1 4 * * * * * * *Sum of the hard key codes (Hex.) (0000H to FFFFH)

• The sum of the pressed hard key codes is displayed in hex.

• Even if the same key is pressed twice or more, itshard key code is counted only once.

00 fixed (not used)

Mode key position (1 to 8) The numbers from 1 to 8 represent the mode lock key positions asfollows:

1: SET 2: LOCK 3: REG 4: X 5: MGR 6: 7: Z 8: BLIND

10-31-2005 MON #0

P80 DIAG 14 0012 15:48TM

Store Name Logo

* * * * * * * Sum of the hard key codes (Hex.) (0000H to FFFFH)

Mode key position (1 to 8)

00 fixed (not used)


3.10 Drawer Open Test

3-10

3.10 Drawer Open Test (1) Contents All drawers which are connected to the ECR are opened. (2) Operation Mode Lock: BLIND Key Operation: 80 [X] (or [@/FOR]) 15 [AT/TL] (3) Print format (4) Display

• LCD display (2nd line)

• 7-segment display

∗ When a drawer is opened, the corresponding drawer No. is displayed. ∗ The drawer No. goes off when the drawer is closed. ∗ The drawers are opened in the order of drawer 1 and drawer 2 at one second interval.

(5) Quit The test ends by pressing the [ITEM CORR] key or by closing the drawer. NOTES: 1. When the power is turned OFF during the test, it will be resumed at the power on time unless the Mode Lock

position is “BLIND”. 2. When no drawer is connected or the connected drawer does not support the drawer compulsory function,

the drawer status is always “Open” regardless of the actual drawer status.

10-31-2005 MON #0

P80 DIAG 15 0012 15:48TM

Store Name Logo

Drawer No. 2

Drawer No. 1

D 1 – 1 5 1 2

1 2

Drawer No. 2

Drawer No. 1


3.11 Thermal Print Test

3-11

3.11 Thermal Print Test (1) Contents This test checks the status of the thermal printer which is installed into the ECR. If an error is detected, the

corresponding error No. is displayed on the 7-segment display. Generally the test is performed after the printer is replaced.

(2) Operation Mode Lock: BLIND Key Operation: 80 [X] (or [@/FOR]) 17 [AT/TL] (3) Print format (4) Display

• 7-segment display When an error was detected, the error No. is displayed.

Error Name Error No. Head temperature error (Receipt printer) 1 Head temperature error (Journal printer) 2 Head voltage error (both of Receipt and Journal printers) 3 Receipt cover open error 4 Journal head open error 5 Receipt end error 6 Journal end error 7

(When the error in the above table was not detected, the corresponding Error No. is blank on the display.) (5) Quit The test ends by pressing the [ITEM CORR] key. NOTES: 1. The test should be performed when the printer is in normal condition. 2. When the Error No. 1 to No. 3 are displayed, first power off the ECR and replace the printer or the Main PC

board.

10-10-2003 FRI #0

P80 DIAG 17 0012 15:48TM

Store Name Logo

1 2 3 4 5 6 7 8

Error No. (See the table below.)


3.12 LCD Test

3-12

3.12 LCD Test (1) Contents This test checks the dots and the backlight of the LCD display. (2) Operation Mode Lock: BLIND Key Operation: 80 [X] (or [@/FOR]) 19 [AT/TL] (3) Print format (4) Display Dots in the odd columns are displayed. Whenever the [ITEM CORR] key is pressed, dots in the even

columns, dots in the odd lines, dots in the even lines, all dots, on-off action of the backlight, and all reversed dots are displayed in turn.

(5) Quit After all reversed dots are displayed, the test ends by pressing the [ITEM CORR] key. NOTE: In the Receipt OFF mode, the print data is printed only on the journal.

10-31-2005 MON #0

P80 DIAG 19 0012 15:48TM

Store Name Logo


3.13 Simplified RAM Test

3-13

3.13 Simplified RAM Test (1) Contents A simplified test is performed for the standard RAM. (2) Operation Mode Lock: BLIND Key Operation: 80 [X] (or [@/FOR]) 30 [AT/TL] (3) Print format (4) Display No function (5) Quit The receipt is issued, then the test ends automatically. NOTES: 1. The test checks the RAM and the result is printed. 2. In the Receipt OFF mode, the print data is printed only on the journal. 3. The test performs a read/write test to all RAM areas with 2 patterns of A5 and 5A.

10-31-2005 MON #0

P80 DIAG 30 01000000H–0103FFFFH OK 0015 15:51TM

Store Name Logo

OK: Normal termination NG: Error


3.14 RAM Installation Test

3-14

3.14 RAM Installation Test (1) Contents An installation test for the standard RAM is performed. (2) Operation Mode Lock: BLIND Key Operation: 80 [X] (or [@/FOR]) 31 [AT/TL] (3) Print format (4) Display No function (5) Quit The receipt is issued, then the test ends automatically. NOTES: 1. The test checks the RAM and the result is printed. 2. In the Receipt OFF mode, the print data is printed only on the journal. 3. The test performs a read/write test to the top areas of RAM with 2 patterns of A5 and 5A.

10-31-2005 MON #0

P80 DIAG 31 RAM OK 0016 15:53TM

Store Name Logo

RAM 01000000H to 0103FFFFH OK: Normal termination NG: Error


3.15 Key Input Count Reading

3-15

3.15 Key Input Count Reading (1) Contents A key input count reading is performed. The key input counts for the Numeric keys, department keys,

[AT/TL], and the other keys are printed on the receipt. (2) Operation Mode Lock: BLIND Key Operation: 96 [X] (or [@/FOR]) [AT/TL] (to perform the key input count reading) 96 [X] (or [@/FOR]) 0 [AT/TL] (to clear all key input count) (3) Print format (4) Display No function (5) Quit The receipt is issued, then the test ends automatically. NOTES: 1. The key input count is not cleared even if a RAM Clear or DATA clear is performed. 2. Neither the [RF] key input nor the [JF] key input is counted. 3. In the Receipt OFF mode, the print data is printed only on the journal.

10-31-2005 MON #0

P96 NUM KEY ZZZZZZZZZ9 DP KEY ZZZZZZZZZ9 AT/TL KEY ZZZZZZZZZ9 OTHER KEY ZZZZZZZZZ9 0018 15:54TM

Store Name Logo

The numeric value 0 is printed when performing a clear operation.


3.16 Number of Print Lines Reading

3-16

3.16 Number of Print Lines Reading (1) Contents The number of totally printed lines is read. (2) Operation Mode Lock: BLIND Key Operation: 98 [X] (or [@/FOR]) [AT/TL] (3) Print format (4) Display No function (5) Quit The receipt is issued, then the test ends automatically. NOTES: 1. The number of totally printed lines will not be cleared even when a RAM Clear or Data Clear is performed. 2. In the Receipt OFF mode, the print data is printed only on the journal. 3. How to calculate the number of distance printed The number of printed lines x 3.75 mm (1 line) ÷ 1000 * It should be rounded off to two decimal places.

10-31-2005 MON #0

P98 ZZZZZZZ9 ZZZZZ9.99m 0019 15:55TM

Store Name Logo

The number of totally printed lines (read data) The number of distance printed (read data)


3.17 General Test

3-17

3.17 General Test (1) Contents The 8 kinds of tests are performed consecutively in the order of Print Test (“H” & All characters), Display

Test, ROM Test, Keyboard Test, Drawer Open Test, RAM Installation Test, USB Test, and RS-232C Loop Back Test, then the result is printed.

Before starting the test, connect the PC to the ECR with the USB cable and start up the PC. (2) Operation Mode Lock: BLIND Key Operation: 80 [X] (or [@/FOR]) 92 [AT/TL] When entering the general test mode, use the following procedure to perform each test and to print the test

result. For the print test, display test, keyboard test, and drawer open test, enter the test result by pressing the [ST] key if it is good or the [ITEM CORR] key if it is not good.

Print Test [ST] (if the result is good) or [ITEM CORR] (if the result is not good)

Display Test All dots and segments light. [ITEM CORR] Scrolling display [ST] (if the result is good) or [ITEM CORR] (if the result is not good)

ROM Test

Keyboard Test (Keyboard, Mode key position) [Key to be tested] [AT/TL] [AT/TL] [ST] (if the result is good) or [ITEM CORR] (if the result is not good)

Drawer Open Test Drawer open Drawer close [ST] (if the result is good) or [ITEM CORR] (if the result is not good)

#1 PRINT

! ” # $ % & ’ ( )

1 2 3 4 5 6 7 8

#3 ROM

#5 1 2

#4

Keyboard (00 fixed) Mode key position

* * * * * * *


3.17 General Test

3-18

RAM Installation Test

USB Test

RS-232C Loop Back Test Test End (3) Print format (4) Quit The receipt is issued, then the test ends automatically. NOTES: 1. In the Receipt OFF mode, the print data is printed only on the journal. 2. When the drawer 2 is not connected, press the [ST] key then the [ST] or [ITEM CORR] key to enter the test

result of the drawer 1. 3. For the display test, enter the test result twice to confirm the lighting of all dots and segments and the

scrolling display. The test results are processed at the time of the second entry.

10-31-2005 MON #0

P80 DIAG 92 HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

: HHHHHHHHHHHHHHHH

: !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰‰ ################################

: #1 PRINT OK #2 DISPLAY OK #3 ROM MA-600-QP V.999.999 #00Z BOOT SUM V.999.999 9999 OS/APL SUM 9999 ALL SUM 9999 #4 KEY OK #5 DRAWER OK #6 RAM OK #7 USB CONNECT OK #8 RS-232C ZZZ9/ZZZ9 OK 0020 15:57TM

#6 RAM

#7 USB

#8 RS-232C


3.18 Print Density Setting

3-19

3.18 Print Density Setting (1) Contents Print tone setting for the receipt printer and the journal printer is performed. (2) Operation Mode Lock: BLIND Key Operation: 80 [X] (or [@/FOR]) 17 [ST] n [AT/TL] n: Code No. (0 to 4) Default: 3 (115%)

Code No. Print Tone 0 70% 1 85% 2 100% 3 115% 4 130%

(3) Print format (4) Display

• 7-segment display When the [ST] key is pressed in the above key operation, the current setting is displayed on the 7-segment

display. (5) Quit The receipt is issued, then the test ends automatically. NOTE: In the Receipt OFF mode, the print data is printed only on the journal.

10-31-2005 MON #0

P80 DIAG 17 R/J CONCENTRATION 3 0012 15:48TM

Store Name Logo

0.03

4. PERIODIC MAINTENANCE EO18-11006A

4. PERIODIC MAINTENANCE

4- 1

4. PERIODIC MAINTENANCE To help ratain the quality and performance of the ECR and prevent unexpected troubles, the following maintenance should be performed periodically.

No. Check Item Procedure/Check Point Required tool 1 Appearance check Visually check the outside of the ECR for any

deformation, cracks, clearance, or bend.

2 Cleaning the covers Wipe the covers with a soft dry cloth or soft cloth slightly moistened with mild detergent. After using detergent for cleaning, be sure to wipe it off with a moistened cloth.

• Soft dry cloth or soft cloth slightly moistened with mild detergent

3 Cleaning the keyboard Wipe the key tops on the keyboard with a soft dry cloth or soft cloth slightly moistened with mild detergent. Remove any dust from between the keys with an air blower.

• Soft dry cloth or soft cloth slightly moistened with mild detergent

• Air blower

4 Cleaning the mode lock ass’y

Remove any dust from inside of the mode lock ass’y with an air blower.

• Air blower

5 Cleaning the printer Remove any dust from the printer with a vacuum cleaner.

• Vacuum cleaner (NOTE: Be sure to vacuum even in the small sections.)

5. TROUBLESHOOTING EO18-11006A

5. TROUBLESHOOTING

5- 1

5. TROUBLESHOOTING Problems Cause Solution

Power is not turned ON. • The fuse in the PS unit has blown. • Input voltage to the ECR is not

within the rated voltage. • Failure of the POWER PC Board. • Failure of the MAIN PC Board.

• Replace the fuse.

• If it is not a power failure, check for the power supply to the AC outlet with another electric appliance. When the power is not supplied, contact your nearest power company.

• Replace the PS Unit. (Refer to Section 6.3 Replacing the Power PC Board Ass’y.)

• Replace the MAIN PC Board. (Refer to Section 6.2 Replacing the MAIN PC Board Ass’y.)

Nothing is displayed. (FIU: LCD display)

• Failure of the LCD Ass’y. • Failure of the MAIN PC Board.

• Replace the FIU PC Board. (Refer to Section 6.4 Replacing the LCD Ass’y.)

• Replace the MAIN PC Board. (Refer to Section 6.2 Replacing the

MAIN PC Board Ass’y.) Nothing is displayed. (FIU: 7-segment display)

• Failure of the FIU PC Board. • Failure of the MAIN PC Board.

• Replace the FIU PC Board. (Refer to Section 6.5 Replacing the FIU PC Board Ass’y.)

• Replace the MAIN PC Board. (Refer to Section 6.2 Replacing the

MAIN PC Board Ass’y.) Nothing is displayed. (RIU)

• Failure of the RIU Unit. • Failure of the KBIU PC Board.

• Replace the RIU Unit. (Refer to Section 6.6 Replacing the RIU Unit.)

• Replace the KBIU PC Board. (Refer to Section 6.5 Replacing the FIU PC Board Ass’y.)

No key entry is accepted. • Failure of the Keyboard Unit. • Failure of the KBIU PC Board. • Failure of the MAIN PC Board.

• Replace the Keyboard Unit. (Refer to Section 6.8 Replacing the Keyboard Unit.)

• Replace the KBIU PC Board. (Refer to Section 6.7 Replacing the KBIU PC Board Ass’y.)


5. TROUBLESHOOTING EO18-11006A

5. TROUBLESHOOTING

5- 2

Problems Cause Solution

Specific key entry is not accepted.

• Failure of the Keyboard Unit or the FPC Cable.

• Failure of the KBIU PC Board. • Failure of the MAIN PC Board.

• Replace the Keyboard Unit. (Refer to Section 6.8 Replacing the Keyboard Unit.)

• Replace the KBIU PC Board. (Refer to Section 6.7 Replacing the KBIU PC Board Ass’y.)


Printer does not print. • Failure of the FPC Cable.

• Failure of the Printer Unit. • Failure of the MAIN PC Board.

• Replace the FPC Cable. • Replace the Printer Unit. (Refer to

Section 6.9 Repalcing the Receipt Printer Unit or Section 6.10 Replacing the Journal Printer Unit.)


6. MAIN UNIT REPLACEMENT EO18-11006A

6.1 Removing the Top Cover Ass’y

6- 1

6. MAIN UNIT REPLACEMENT WARNING!

1. Disconnect the power cord before replacing the main parts. 2. Be careful not to injure your fingers when replacing the main parts.

CAUTION! 1. Keep your work environment static free whenever you work on electrical equipment such as PC

board and so on. 2. Be careful not to pinch the cables by the covers when replacing the main parts.

This chapter describes replacement procedures for the following main parts.

MAIN PC Board Ass’y Power PC Board Ass’y LCD Ass’y FIU PC Board Ass’y RIU Unit KBIU PC Board Ass’y Keyboard Unit Receipt Printer Unit Journal Printer Unit Platen Roller Ass’y

6.1 Removing the Top Cover Ass’y 1) Push the Release Button and fully open the Receipt Cover. Then remove the screw which secures the Top

Cover.

2) Remove the Journal Cover and push the Release Button to raise the Journal Paper Retainer. Then remove

the screw which secures the Top Cover.

Receipt Cover Screw

Journal Paper Retainer

Screw


6.1 Removing the Top Cover Ass’y

6- 2

3) While the Journal Paper Retainer is fully raised, release the three hooks on the front side of the Top Cover, then release those on the back side to remove the Top Cover Ass’y.

4) Disconnect the LCD Ass’y Cable and the KBIU PC Board Ass’y Cable from CN9 and CN10 on the MAIN PC

Board Ass’y.

Hook

Top Cover Ass’y


MAIN PC Board Ass’y

CN9 CN10


6.2 Replacing the MAIN PC Board Ass’y

6- 3

6.2 Replacing the MAIN PC Board Ass’y CAUTION! 1. When you replace the MAIN PC Board Ass’y, all programmed data and sales data will be cleared. 2. After replacing the MAIN PC Board Ass’y, plug the power cord to charge the ECR for 48 hours or

more and then perform a RAM clear, resulting that the ECR performs normally.

1) Remove the Top Cover Ass’y. (Refer to Section 6.1 Removing the Top Cover Ass’y.) 2) Disconnect the following five cables from the MAIN PC Board Ass’y. CN3 (2 pins) from Journal Take-up Motor CN7 (10 pins) from Power PC Board CN4 (30 pins) from Receipt Printer CN8 (3 pins) from VOL PC Board CN5 (30 pins) from Journal Printer

3) Remove the four screws which secure the MAIN PC Board Ass’y.

CN3 CN5 CN7

CN4

CN8


MAIN PC Board Ass’y Screw

Screw


6.2 Replacing the MAIN PC Board Ass’y

6- 4

4) Draw the MAIN PC Board Ass’y to the front side, then disconnect the Drawer Cable from CN2.

5) Remove the two screws which secure the MAIN PC Board Ass’y to the CNTR2 Plate and the two hexagon

screws which secure the serial interface connector, then remove the CNTR2 Plate from the MAIN PC Board Ass’y.

6) Replace the MAIN PC Board Ass’y with a new one, and then reassemble in the reverse order of removal.

7) Make a diagnostic test to check the operation of the new MAIN PC Board Ass’y. (Refer to Section 3.

DIAGNOSTIC TEST OPERATION.)


Drawer Cable CN2

Hexagon Screw

Screw

CNTR2 Plate


6.3 Replacing the Power PC Board Ass’y

6- 5

6.3 Replacing the Power PC Board Ass’y 1) Remove the Top Cover Ass’y. (Refer to Section 6.1 Removing the Top Cover Ass’y.) 2) Disconnect the Transformer Cable and the MAIN PC Board Ass’y Cable from CN2 and CN1 on the Power

PC Board Ass’y.

3) Remove the two screws which secure the Power PC Board Ass’y, then release the hook to remove the

Power PC Board Ass’y.

4) Replace the Power PC Board Ass’y with a new one, and then reassemble in the reverse order of removal.

CN2

CN1

Power PC Board Ass’y

Screw

Power PC Board Ass’y

Hook


6.4 Replacing the LCD Ass’y

6- 6

6.4 Replacing the LCD Ass’y 1) Remove the Top Cover Ass’y. (Refer to Section 6.1 Removing the Top Cover Ass’y.) 2) Release the two hooks which secure the FIU Panel on the rear side of the Top Cover, then remove the FIU

Panel.

3) Release the two hooks which secure the FIU PC Board Ass’y.

4) Release the three hooks which secure the LCD Ass’y, then remove the LCD Ass’y.

Hook FIU Panel

FIU PC Board Ass’y

Hook FIU PC Board Ass’y

Hook LCD Ass’y


6.4 Replacing the LCD Ass’y

6- 7

5) Replace the LCD Ass’y with a new one, and then reassemble in the reverse order of removal.

6) Make a display test in the diagnostic test to check the operation of the new LCD Ass’y. (Refer to Section 3.3

Display Test.)


6.5 Replacing the FIU PC Board Ass’y

6- 8

6.5 Replacing the FIU PC Board Ass’y 1) Remove the Top Cover Ass’y. (Refer to Section 6.1 Removing the Top Cover Ass’y.) 2) Disconnect the FIU Cable from CN6 on the KBIU PC Board Ass’y.

3) Let the FIU Cable off the Cable Guide.

4) Release the two hooks which secure the FIU Panel on the rear side of the Top Cover, then remove the FIU

Panel.

Hook FIU Panel

CN6 KBIU PC Board Ass’y

Cable Guide

FIU Cable


6.5 Replacing the FIU PC Board Ass’y

6- 9

5) Release the two hooks which secure the FIU PC Board Ass’y.

6) Replace the FIU PC Board Ass’y with a new one, and then reassemble in the reverse order of removal.

7) Make a display test in the diagnostic test to check the operation of the new FIU PC Board Ass’y. (Refer to

Section 3.3 Display Test.)

Hook FIU PC Board Ass’y

FIU PC Board Ass’y


6.6 Replacing the RIU Unit

6-10

6.6 Replacing the RIU Unit 1) Remove the Top Cover Ass’y. (Refer to Section 6.1 Removing the Top Cover Ass’y.) 2) Disconnect the RIU Cable from CN8 on the KBIU PC Board Ass’y, then remove the RIU Unit from the Top

Cover Ass’y.

3) Let the RIU Cable off the Cable Guides.

4) Replace the RIU Unit with a new one, and then reassemble in the reverse order of removal.

KBIU PC Board Ass’y CN8

RIU Cable

Cable Guide

RIU Cable

RIU Unit


6.6 Replacing the RIU Unit

6-11

5) Make a display test in the diagnostic test to check the operation of the new RIU Unit. (Refer to Section 3.3 Display Test.)


6.7 Replacing the KBIU PC Board Ass’y

6-12

6.7 Replacing the KBIU PC Board Ass’y 1) Remove the Top Cover Ass’y. (Refer to Section 6.1 Removing the Top Cover Ass’y.) 2) Disconnect the following five cables from the KBIU PC Board Ass’y. CN1 (9 pins) from Mode Lock CN6 (10 pins) from FIU PC Board Ass’y CN3 (14 pins) from Keyboard CN8 (9 pins) from RIU unit CN5 (9 pins) from Keyboard

NOTE: When disconnecting the Keyboard FPC Cable, release the connector by pulling up the upper part, then

disconnect the Keyboard FPC Cable. If forcedly pulled, the cable may be damaged.

3) Remove the four screws which secure the KBIU PC Board Ass’y, then remove the KBIU PC Board Ass’y.

KBIU PC Board Ass’y

CN8

CN6 CN5CN3

CN1

Screw Screw



6.7 Replacing the KBIU PC Board Ass’y

6-13

4) Replace the KBIU PC Board Ass’y with a new one, and then reassemble in the reverse order of removal.


6.8 Replacing the Keyboard Unit

6-14

6.8 Replacing the Keyboard Unit 1) Remove the Top Cover Ass’y. (Refer to Section 6.1 Removing the Top Cover Ass’y.) 2) Disconnect the Keyboard FPC Cables from CN3 and CN5 on the KBIU PC Board Ass’y.

NOTE: When disconnecting the Keyboard FPC Cable, release the connector by pulling up the upper part, then

disconnect the Keyboard FPC Cable. If forcedly pulled, the cable may be damaged.

3) Remove the three screws which secure the Keyboard Unit to the Top Cover, then remove the Keyboard Unit.

CN3

CN5


Keyboard Unit

Screw


6.8 Replacing the Keyboard Unit

6-15

4) Replace the Keyboard Unit with a new one, and then reassemble in the reverse order of removal.

5) Make a keyboard test in the diagnostic test to check the operation of the new Keyboard Unit. (Refer to

Section 3.9 Keyboard Test.)


6.9 Replacing the Receipt Printer Unit

6-16

6.9 Replacing the Receipt Printer Unit 1) Remove the Top Cover Ass’y. (Refer to Section 6.1 Removing the Top Cover Ass’y.) 2) Disconnect the Printer FPC Cable from CN1 on the PRCN PC Board Ass’y. When disconnecting the Printer FPC Cable, release the connector by pulling up the hooks, then disconnect

the Printer FPC Cable. If forcedly pulled, the cable may be damaged.

3) Remove the screw which secures the Receipt Printer Unit, then remove the Receipt Printer Unit while

moving in the direction as indicated by the arrow.

4) Remove the two screws which secure the Printer to the Printer Base L, then remove the Printer Base L.

Printer FPC Cable

CN1

Screw Receipt Printer Unit

Screw

Printer Base L


6.9 Replacing the Receipt Printer Unit

6-17

5) Replace the Receipt Printer Unit with a new one, and then reassemble in the reverse order of removal.

6) Make a printer test in the diagnostic test to check the operation of the new printer. (Refer to Section 3.2

Print Test (“H” & All characters).) NOTE: When reassembling, secure the Printer PWB Plate which supports the PRCN PC Board Ass’y and the

Printer Base L together with the screw so that the Printer Base L should be under the Printer PWB Plate.

Printer Base L Printer PWB Plate


6.10 Replacing the Journal Printer Unit

6-18

6.10 Replacing the Journal Printer Unit 1) Remove the Top Cover Ass’y. (Refer to Section 6.1 Removing the Top Cover Ass’y.) 2) Disconnect the Printer FPC Cable from CN1 on the PRCN PC Board Ass’y, then remove the screw which

secures the Journal Printer. When disconnecting the Printer FPC Cable, release the connector by pulling up the hooks, then disconnect

the Printer FPC Cable. If forcedly pulled, the cable may be damaged.

3) Let the Printer FPC Cable off the Bottom Cover Hook.

4) Remove the Journal Printer Unit while moving in the direction as indicated by the arrow.

Printer FPC Cable Screw

CN1

Printer FPC Cable

Bottom Cover Hook

Journal Printer Unit


6.10 Replacing the Journal Printer Unit

6-19

5) Remove the two screws which secure the Journal Printer Unit to the Printer Base R, then remove the Journal Printer Unit from the Printer Base R.

5) Replace the Journal Printer Unit with a new one, and then reassemble in the reverse order of removal.

6) Make a printer test in the diagnostic test to check the operation of the new printer. (Refer to Section 3.2

Print Test (“H” & All characters).) NOTE: When reassembling, secure the Printer PWB Plate which supports the PRCN PC Board Ass’y and the

Printer Base R together with the screw so that the Printer Base R should be under the Printer PWB Plate.

Screw

Printer Base R

Printer Base R

Printer PWB Plate


6.11 Replacing the Platen Roller Ass’y

6-20

6.11 Replacing the Platen Roller Ass’y Receipt Side 1) Push the Release Button and fully open the Receipt Cover.

2) Remove the two screws which secure the Platen Roller Ass’y, then remove the Platen Roller Ass’y.

3) Replace the Platen Roller Ass’y with a new one, and then reassemble in the reverse order of removal.

Receipt Cover

Platen Roller Ass’y

Screw



6-21

Journal Side 1) Remove the Journal Cover, then push the Release Button to raise the Journal Paper Retainer.

2) Remove the two screws which secure the Platen Roller Ass’y, then remove the Platen Roller Ass’y.

3) Replace the Platen Roller Ass’y with a new one, and then reassemble in the reverse order of removal.


Screw

Platen Roller Ass’y



6-22

NOTE: When reassembling, attach the Platen Roller Ass’y so that the protrusion fits into the hole on the left side of the Platen Roller Ass’y.

The protrusion should fit into the hole of the Platen Roller Ass’y.

Documents

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