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Teamworkand Service

Management

Leveraging Strength through Organizational

Leadership

Presenter: Gregory Rowe

Leveraging Strength

How team members might be allowed to volunteer for assignments to maximize corporate success.

NOTE: This is only to provide food for thought and should not be used to determine human resource policies.

Hit a key when ready.

© Gregory P. Rowe

In what sorts of positions do different team members fit best and excel? The following suggests rough generalities, at least in terms of leadership and cultures…

Pragmatic Romantic

Philosophic

Idealist

Orchestrator Visionary

Liberator

Conqueror

Align People to Process (A fun discussion)

Release Managers Incident ManagersProblem Managers

Business RelationsChange Managers Security & Configuration

OPERATIONS PLANNING PARTNERINGAction Culture Knowledge Culture Political Culture

DoneRUNNING

Practical(“Good Doers”)

Inquisitive(“Good Thinkers”)

Expressive(“Good Talkers”)

“If it’s no fun, why do it?”

“Spare me the drama.”

“Doers”“Thinkers”

“Talkers”

© Gregory P. Rowe

Liberator

Conqueror

It’s important to balance three areas of interest: Product, People, & Process

or else the work will be poorly planned, poorly communicated, or poorly executed.

Synergize Teams

Value RealizationLEADERSHIP

OPERATIONS PLANNING PARTNERINGAction Culture Knowledge Culture Political Culture

Done

Especially for innovative or entrepreneurial endeavors, the inner circle of leadership may be best served by a team that includes three motivational types.

RUNNING

Leadership Team – Inner Circle

• A Great Communicator (such as a Visionary)• A Great Strategist (such as an Orchestrator)• A Great Architect (such as a Philosophic)

Idealist

Philosophic

Visionary

RomanticPragmatic

Orchestrator

“Doers”“Thinkers”

“Talkers”

© Gregory P. Rowe

Liberator

Conqueror

Each has something they hold too tightly or release too soon.

Synergize Teams

Value RealizationLEADERSHIP

OPERATIONS PLANNING PARTNERINGAction Culture Knowledge Culture Political Culture

Done

Idealist:

RUNNING

We all have quirks – Love it or leaveit?

Idealist

Philosophic

Visionary

RomanticPragmatic

Orchestrator

Clear, established ways of functioning. May attack errors or cause offense.Philosophic: New ideas and figuring out systems. May rush ahead or get lost in the weeds.Romantic: The glue that holds a team together. May prefer talking or to wait on consensus.Visionary Handling conflict and changing minds. May prefer an audience or ignore details.Orchestrator Coordinating resources on a schedule. May be overly directive without consensus.Pragmatic Making sure all the work is done. May not communicate or coordinate often.

Each holds like a bulldog to details of different sorts.

Strength Issues