Team Sequence Development V2

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Copyright ©2005 Wheeler Performance Group, LLC. All rights reserved Page 1

Team Sequence and DevelopmentTeam Sequence and Development

IBI 705July28, 2005

Los Angeles, California

John H. Wheeler, Jr.Managing Partner

Wheeler Performance Group, LLCwww.wheelergroupllc.com

(508) 430-2319


Path to Prosperity

© Wheeler Performance Group, LLC. 2005. All rights reserved.

Prosperity

V - O - E

Execution Organization

Visioning/Strategic Plan

TM


Strategic Planning

• Define, for a given point in the future, what your firm will look like and act like at that time

• Corporate Mission• Corporate Values• Markets you will be serving• Market Strategies• Short-Term Goals (SMART)• Tactical Game Plan

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Organization

• Team Formation• Team Operations• Team Effectiveness

Organization


“IF IT IS NOT MY GENIUS,IT IS

NOTMY JOB”


Team FormationCritical Functions

• PLAN for IT

• CAPITALIZE IT

• MARKET IT

• MAKE IT

• DELIVER IT

• COUNT IT

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Team Types

• Capital• Creative/Project Teams


Characteristics of Effective Teams

• Know what is expected• Responsibility versus Authority• Deliver Consistent High Quality on Time!• Performance Metrics• Support each other • Offer input across project• Stress proper communication• Contracts


Team EffectivenessContracts

• Specific Responsibilities• Specific Deliverables• Timetable for Delivery• Metrics for Performance

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Team FormationProcess

• Sequencing for Formation• Strategic Planning Short-Term Requirements• Skills Voids• Multiple Candidates, Due Diligence• Levels

– Intellectual, Emotional


Team Formation


Team Formation

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Team FormationMember Sources

• IBI Forum• IBI Graduates• Family• Church• Neighbors• Play


The Virtual Economy


The Virtual Team

• Group of Specialists• Typically not collocated• Agree on mission, critical tasks and associated

deadlines• Perform tasks by leveraging various technologies

– Voice– Mail– E-Mail– Video

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Virtual TeamsUnique Challenges

• Communication• Expectation Disconnects• Time Zones• Travel Requirements


Team FormationTeam Membership

• CEO• COO• CFO• Legal

– General, Patent, Trademark

• Marketing– Branding– Corporate Video

• Product Development

• Sales• Web• Accounting• Strategic Plan

Developers• Administrative Support• Capital Team• Board of Directors• Advisory Board


Team OperationsStandards

• Communications– How, When, Who– E-Mail, Voice Mail

• Code of Conduct• Responsibility and Authority• CEO must delegate

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Team OperationsCommunication

• Critical• Whose responsibility?• Two-way• Kill the rumor mill!• Truthful and tactful• Over-communicate vs. Under-communicate• Examples

– Phone calls, Notes, E-mails, Newsletters– Web Site, Meetings, APOCS


Team OperationsCommunication

• Weekly team member reports • Off-line work sessions

– Sub-Committees– Problem solving– Specialists

• Weekly calls– Fixed, day, time, length, agenda– Committee readouts; limited problem solving– Accomplishments, current status, future actions,

responsible parties– Frame of reference for team


Team Effectiveness

Effectiveness vs. Efficiency

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Team Effectiveness

• Effectiveness versus Efficiency• Executive Effectiveness• Team member effectiveness• Adding Value Exercise• Performance Metrics by team member• Performance Evaluation

– Content– Frequency– Process

• No E-mail• Self-completed


Responsibility without AuthorityIs

DEADLY!!!


Team EffectivenessTeam Dynamics

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Team EffectivenessPerformance Dynamics

• Performance less than desired?• Re-do Plan• Re-focus/Reenergize Team

– Review performance– Replace team members– Add new expertise


Virtual vs. Dedicated Teams


StructureVirtual vs. Dedicated Teams

• Rewards– Quick access to

extraordinary talent– Fill skills voids– More cost effective– Project Quick Start– “Try before you buy”

• Risks– Do your homework

• Skills, Chemistry, Costs

• Rewards– Credibility Adds– Your priorities are their

priorities• Risks• Overhead

– Willingness to work, based on future prospects

Virtual Dedicated

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High-Payoff Activities


Team Dynamics

• Install systems to record progress• Make use of those systems mandatory• Monitor performance of the team to achieve one or

more short-term objectives

Execution


Team DynamicsProject Management Software

• Table-based• Project Management• Web-based

ID Task Name Duration Start Finish

1 BUSINESS PLANNING 100 days Mon 10/27/03 Wed 3/10/042 Document Current State, Future Vision, Impl issues 2 days Mon 10/27/03 Tue 10/28/033 Business Plan Development 100 days Mon 10/27/03 Wed 3/10/044 Outline Business Plan Requirements 5 days Mon 10/27/03 Fri 10/31/035 Contract with Plan Development firm 5 days Mon 12/1/03 Fri 12/5/036 Develop Plan draft 61 days Mon 10/27/03 Thu 1/15/047 Market Research 38 days Mon 10/27/03 Mon 12/15/038 Complete Market Research 38 days Mon 10/27/03 Mon 12/15/039 Complete secondary research 15 days Mon 10/27/03 Fri 11/14/03

10 Primary Research 23 days Mon 11/17/03 Mon 12/15/0311 Finalize Market Plan 12 days Mon 11/17/03 Tue 12/2/03

12 Financial Planning 31 days Sat 12/6/03 Thu 1/15/0413 Develop proforma statements 25 days Sat 12/6/03 Wed 1/7/0414 ID Financing Process Reqts 3 days Sat 12/6/03 Mon 12/8/0315 Agreement on financing plan 5 days Fri 1/9/04 Thu 1/15/0416 Develop final Plan 45 days Thu 1/8/04 Wed 3/10/041718 INFRASTRUCTURE 77 days Mon 10/27/03 Fri 2/6/0419 Personnel 30 days Mon 10/27/03 Fri 12/5/0320 CFO hired 30 days Mon 10/27/03 Fri 12/5/0321 Develop structure for Advisory Board 5 days Mon 10/27/03 Fri 10/31/0322 Develop master employee/contractor list 7 days Thu 11/20/03 Fri 11/28/0323 Systems 52 days Mon 12/1/03 Fri 2/6/0424 Functional Requirements developed 20 days Mon 12/15/03 Fri 1/9/0425 Systems Architecture Developed 10 days Mon 1/12/04 Fri 1/23/0426 Network in place 10 days Mon 1/26/04 Fri 2/6/0427 Financial systems in place 20 days Mon 12/1/03 Wed 12/24/0328 Legal 50 days Mon 10/27/03 Wed 12/31/0329 Complete patent work 50 days Mon 10/27/03 Wed 12/31/03

30 Complete trademarks 50 days Mon 10/27/03 Wed 12/31/033132 MARKETING 50 days Mon 10/27/03 Wed 12/31/0333 Branding 50 days Mon 10/27/03 Wed 12/31/0334 Complete branding, packaging process 50 days Mon 10/27/03 Wed 12/31/033536 WEB SITE 92 days Mon 10/27/03 Fri 2/27/0437 Define Web Strategy 2 days Mon 10/27/03 Tue 10/28/0338 Define Requirements 40 days Wed 11/26/03 Fri 1/16/0439 Finalize Requirements 10 days Mon 1/19/04 Fri 1/30/0440 Develop Site 20 days Mon 2/2/04 Fri 2/27/044142 FINANCIAL PLANNING 25 days? Mon 10/27/03 Fri 11/28/0343 Contract with CFO 25 days Mon 10/27/03 Fri 11/28/0344 Define financial systems requirements 1 day? Mon 10/27/03 Mon 10/27/0345 Implement financial reporting systems 1 day? Mon 10/27/03 Mon 10/27/0346 Complete Factoring research 1 day? Mon 10/27/03 Mon 10/27/034748 PRODUCTION 60 days? Mon 10/27/03 Wed 1/14/0449 Identify production needs 24 days Mon 10/27/03 Thu 11/27/0350 Identify CMs to perform work 1 day? Fri 11/28/03 Fri 11/28/0351 Contract with CMs to manufacture products 10 days Thu 1/1/04 Wed 1/14/045253 Team Call 32.25 days Tue 11/25/03 Tue 1/6/0454 Team Call 1 0.25 days Tue 11/25/03 Tue 11/25/0355 Team Call 2 0.25 days Tue 12/2/03 Tue 12/2/0356 Team Call 3 0.25 days Tue 12/9/03 Tue 12/9/0357 Team Call 4 0.25 days Tue 12/16/03 Tue 12/16/0358 Team Call 5 0.25 days Tue 12/23/03 Tue 12/23/0359 Team Call 6 0.25 days Tue 12/30/03 Tue 12/30/0360 Team Call 7 0.25 days Tue 1/6/04 Tue 1/6/04

Oct Nov Dec Jan Feb Mar AprQtr 4, 2003 Qtr 1, 2004 Qtr 2, 2004

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Team DynamicsPerformance Monitoring


Team Formation8 Points of Light

• If it is NOT your genius, It is NOT your job!• Do your homework• Don’t overcommit

– Support others whenever possible– Give and receive

• Connected at intellectual AND emotional level• Deliver on your promises• Be Present• Provide continuous support• Exit when appropriate

Documents

Team Sequence Development V2