Team Care Arrangements Management System

Townsville General Practice Network

This is where I live

Team Care Arrangements Process

• GP completes GP Management Plan• GP completes TCA referral with up to 5 visits to 2 Health

Service Providers in a 12 month period• GP faxes copy of TCA to Allied Health Providers and gives the

patient a copy• GP asks AHPs for consent to be part of the TCA by phone or

fax• AHPs agree to be part of TCA – by phone or faxback• GP Bills a MBS Item no: 721 and 723 for GP Management Plan

and TCA.• Patient go to appointment at AHPs• AHP bills for appointment• AHP sends feedback to GP• GP reviews TCA in a timely fashion

Why Web-based TCA?

• TGPN Health Managed Network

• Building solutions for Health Providers

• ABHI funding available

• TCAs not being completed – No consent sent or received– No feedback sent or received– Confusion about process and AHP visits

Process and Collaboration

• Feedback about process used now from– General Practitioners and staff– Allied Health Providers

• Workgroup from Capacity for Local Partnerships Initiative (CLPI) program extended to ABHI– Members from AHPs, GPs, TGPN and Pharmacy– To develop the inclusions and formatting in the

wizard template

IT Department Involvement

• Regular meetings to discuss next steps and to scope the template wizard

• Expert employed to do the scoping• Building the template wizard and backend

components of the system• Enable remote access connection for Allied

Health Providers• Education and support for users• Assist to develop a User Guide• Monitor the testing phase of the project

Wizard Template• Compose a document• Choose a patient (when connected to PMS this step will happen automatically)• Choose a Template

Wizard Template (cont)• Tick the choose what you would like to include (grey areas always appear)• Check Patient Demographics• Work through chosen screens

Wizard Template (cont)• Work through patients problems.• Choose a Goal and Treatment for each problem.• If you are continuing to a TCA, put in number of visits and comments

Wizard Template (cont)• You must answer the Red questions to move forward• For TCA choose your Allied Health Providers

Wizard Template (cont)• The Middle Page allows you to include the TCA• The Final Page allows you to preview the templates• When you click finish the TCA is sent

Template Example• The TCA can be printed if needed

TCA Management Console