Team Building(Final) Mar'2013 LIC Template

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    TEAM BUILDINGTEAM BUILDING

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    "Teamwork is the ability to work"Teamwork is the ability to work

    together toward a commontogether toward a commonvision. The ability to directvision. The ability to direct

    individual accomplishmentsindividual accomplishments

    toward organizationaltoward organizationalobjectives. It is the fuel thatobjectives. It is the fuel that

    allows common people to attainallows common people to attainuncommon results."uncommon results."

    --Andrew arnegie--Andrew arnegie

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    !hat is a Team!hat is a TeamAccording to !ebster#s $inthAccording to !ebster#s $inth

    %dition&%dition& 'A team is a number'A team is a numberof persons associatedof persons associated

    together in work or activity&together in work or activity&

    as a group on one side (as inas a group on one side (as in

    football or debate).*football or debate).*

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    !hat is a Team!hat is a Team

    In other words+ when one personIn other words+ when one personcannot accomplish a job alonecannot accomplish a job alone

    and several individuals mustand several individuals must

    cooperate to fulfill a mission+ youcooperate to fulfill a mission+ youneed a team.need a team.

    The better the cooperation+The better the cooperation+

    communication+ and coordinationcommunication+ and coordination

    among team members+ the moreamong team members+ the more

    efficient the team.efficient the team.

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    What is team?What is team?

    In a team+In a team+

    ,eople depend on each other,eople depend on each other

    ay or may not work in the sameay or may not work in the same

    physical location+physical location+

    ombine to achieve somethingombine to achieve somethingtogethertogether

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    Team BuildingTeam Building

    The process of working with a teamThe process of working with a team

    to clarify its task and how teamto clarify its task and how team

    members can work together tomembers can work together toachieve it.achieve it.

    A strategy that can help groups toA strategy that can help groups to

    develop into a real team is 'teamdevelop into a real team is 'teambuilding*building*

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    ommon $eed &ommon $eed &The overriding need of allThe overriding need of all

    people working for thepeople working for thesame organization&same organization&

    to make the organizationto make the organizationprofitable.profitable.

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    Coming together is a

    beginning

    ee!ing together is !rogress"

    and

    Wor#ing together is su$$ess

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    ee

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    !e!e

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    /s/s

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    onceptions of 'Team* &onceptions of 'Team* &

    The Athletic ,erspective&The Athletic ,erspective& 0ere+0ere+

    'team* connotes winning and'team* connotes winning and

    losing. In an athletic arena+losing. In an athletic arena+winning is the ultimate goal.winning is the ultimate goal.

    The ,ower of Two&The ,ower of Two& 0ere+ 'team*0ere+ 'team*

    implies partnership. This includesimplies partnership. This includesboth business and personalboth business and personal

    partnerships such as marriage.partnerships such as marriage.

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    onceptions of 'Team* &onceptions of 'Team* &

    ircumstantial& 0ere+ 'team*ircumstantial& 0ere+ 'team*

    simply means any group in thesimply means any group in the

    same place at the same time.same place at the same time.1or e2ample+ in this conte2t a1or e2ample+ in this conte2t a

    company in general or all thecompany in general or all the

    managers in an organizationmanagers in an organization

    could be considered a team.could be considered a team.

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    onceptions of 'Team* &onceptions of 'Team* &

    The ommunity Approach& 0ere+ aThe ommunity Approach& 0ere+ a'team* is a group of individuals'team* is a group of individuals

    that share+ collaborate+ and assistthat share+ collaborate+ and assist

    one another.one another. The group usuallyThe group usually

    includes about 34 individuals.includes about 34 individuals.

    embers look to their peers forembers look to their peers forsupport. This type of team leads tosupport. This type of team leads to

    workplace success5workplace success5

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    "Talent wins games+"Talent wins games+but teamwork andbut teamwork and

    intelligence winsintelligence wins

    championships."championships."--ichael 6ordan--ichael 6ordan

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    omparison of 7roups and Teams&omparison of 7roups and Teams&

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    e% a$tions in Team Buildinge% a$tions in Team Building

    8etting and maintaining the teams8etting and maintaining the teamsobjectives and standardsobjectives and standards

    Involving the team as a whole in theInvolving the team as a whole in the

    achievement of objectivesachievement of objectives aintaining the unity of the teamaintaining the unity of the team

    ommunicating efficiently with theommunicating efficiently with the

    teamteam onsulting the team 9 members beforeonsulting the team 9 members before

    taking any decisionstaking any decisions

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    "The greater the loyalty of a"The greater the loyalty of a

    group toward the group+ thegroup toward the group+ thegreater is the motivationgreater is the motivation

    among the members to achieveamong the members to achievethe goals of the group+ and thethe goals of the group+ and the

    greater the probability that thegreater the probability that the

    group will achieve its goals."group will achieve its goals."

    --:ensis ;ikert--:ensis ;ikert

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    lear %2pectations&lear %2pectations&onte2t&onte2t&ommitment&ommitment&

    ompetence&ompetence&harter&harter&ontrol&ontrol&ollaboration&ollaboration&ommunication&ommunication&reative Innovation&reative Innovation&

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    &tages o' Team Gro(th&tages o' Team Gro(th 8tage I& 1orming -8tage I& 1orming - ,rovide clear direction to establish the,rovide clear direction to establish the

    team

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    haracter Traits of %ffectiveharacter Traits of %ffective

    Teams&Teams&0onesty0onesty ?Team members must be?Team members must behonest with each other.honest with each other.

    8elflessness8elflessness?!illing to put the?!illing to put theteam

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    haracter Traits of %ffectiveharacter Traits of %ffective

    Teams&Teams&%nthusiasm%nthusiasm?0elps team members?0elps team memberspersevere when the going gets tough.persevere when the going gets tough.

    :esponsibility:esponsibility?Team members take?Team members takeresponsibility for their own work andresponsibility for their own work and

    that of the team?don

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    haracter Traits of %ffectiveharacter Traits of %ffective

    Teams&Teams&InitiativeInitiative?:ecognizing what needs to?:ecognizing what needs to

    be done and doing it without waiting tobe done and doing it without waiting to

    be told?never say 'that

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    haracter Traits of %ffective Teams&haracter Traits of %ffective Teams&,unctuality,unctuality?n time+ on schedule shows?n time+ on schedule shows

    respect for other team members+ customers+respect for other team members+ customers+

    and stakeholders.and stakeholders.

    ToleranceB8ensitivityToleranceB8ensitivity ?diversity (race+?diversity (race+gender+ religion+ culture+ age+ politics+ etc.)gender+ religion+ culture+ age+ politics+ etc.)

    can strengthen a team as long as memberscan strengthen a team as long as members

    are tolerant to these differences.are tolerant to these differences.,erseverance,erseverance?persist unrelentingly in?persist unrelentingly in

    completing a task+ regardless of obstacles.completing a task+ regardless of obstacles.

    "$ d bt th t"$ d bt th t

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    "$ever doubt that a"$ever doubt that a

    small group ofsmall group ofthoughtful+ committedthoughtful+ committed

    people can change thepeople can change theworld. Indeed+ It is theworld. Indeed+ It is the

    only thing that everonly thing that everhas."has."

    --argaret ead--argaret ead

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    )el!'ul Team Beha*iour)el!'ul Team Beha*iour

    Keeping the peaceKeeping the peace

    Being a friendBeing a friend

    Being enthusiasticBeing enthusiastic

    Giving opinionsGiving opinions

    Generating ideasGenerating ideas

    InitiatingInitiating

    Solving problems logicallySolving problems logically

    Relieving tension with humourRelieving tension with humour

    Seeking approvalSeeking approval

    Encouraging othersEncouraging others

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    ommon auses of Teamommon auses of Team

    onflict&onflict&;imited resources;imited resources

    Incompatible goalsIncompatible goals:ole ambiguity:ole ambiguity

    @ifferent values @ifferent@ifferent values @ifferent

    perspectivesperspectives

    ommunication problemsommunication problems

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    onflict :esolution&onflict :esolution&

    @etermine the importance of the@etermine the importance of theissue to all people involved.issue to all people involved.

    @etermine whether the people@etermine whether the people

    involved are willing and able toinvolved are willing and able todiscuss the issue in a positivediscuss the issue in a positive

    manner.manner. 8elect a private place8elect a private place

    where the issue can be discussedwhere the issue can be discussed

    confidentially by everyoneconfidentially by everyone

    involved.involved.

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    onflict :esolution&onflict :esolution&

    ake sure that both sides understandake sure that both sides understand

    they are responsible for both thethey are responsible for both the

    problem and the solution.problem and the solution.

    8olicit opening comments from both8olicit opening comments from both

    sides.sides.

    %2press concerns+ feelings+ ideas+ and%2press concerns+ feelings+ ideas+ and

    thoughts?in a nonthoughts?in a non

    --accusatoryaccusatory

    manner.manner.

    7uide participants toward a clear and7uide participants toward a clear and

    specific definition of the problem.specific definition of the problem.

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    onflict :esolution&onflict :esolution&

    %ncourage participants to propose%ncourage participants to proposesolutions+ e2amine the problem from asolutions+ e2amine the problem from a

    variety of perspectives+ and discuss allvariety of perspectives+ and discuss all

    solutions proposed.solutions proposed.%valuate the costs versus the gains of all%valuate the costs versus the gains of all

    proposed solutions and discuss themproposed solutions and discuss them

    openly.openly.

    :eflect on the issue and encourage:eflect on the issue and encourage

    participants to e2press their opinions onparticipants to e2press their opinions on

    how to improve the process.how to improve the process.

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    Team-=uilding =asicsTeam-=uilding =asics

    Cou can look at team building in two ways.Cou can look at team building in two ways.

    1irst+1irst+ it can refer to the act of putting together a team byit can refer to the act of putting together a team byeither recruiting+ interviewing and selecting members fromeither recruiting+ interviewing and selecting members from

    the public or strategically selecting members from withinthe public or strategically selecting members from within

    an already-defined group.an already-defined group.

    8econd+8econd+ it can refer to engaging in activities designed toit can refer to engaging in activities designed to

    strengthen professional and personal relationships withinstrengthen professional and personal relationships within

    a team. Team-building activities can increase teama team. Team-building activities can increase team

    members# cohesiveness+ productivity and efficiency whenmembers# cohesiveness+ productivity and efficiency when

    working together.working together.8mall businesses rely on both aspects8mall businesses rely on both aspects

    of team building to succeed. 8mall-businessof team building to succeed. 8mall-businessentrepreneurs must take e2tra care to build a high-entrepreneurs must take e2tra care to build a high-

    performance team and should proactively engage teamperformance team and should proactively engage team

    members in team-building e2ercises to increasemembers in team-building e2ercises to increase

    teamwork.teamwork.

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    Teamwork %ssentialsTeamwork %ssentials

    Teamwork is the result of a team effectivelyTeamwork is the result of a team effectively

    working together. It relies on a range of vitalworking together. It relies on a range of vitalfactors for success+ including goodfactors for success+ including good

    communication skills+ mutual respect+communication skills+ mutual respect+

    complementary skill sets covering allcomplementary skill sets covering all

    reDuired competencies+ defined leadershipreDuired competencies+ defined leadership

    and defined decision-making procedures.and defined decision-making procedures.

    At their best+ work teams function like well-At their best+ work teams function like well-

    oiled machines+ with each member knowingoiled machines+ with each member knowinge2actly what she is responsible for and howe2actly what she is responsible for and how

    her contributions fit into the larger pictureher contributions fit into the larger picture

    of the group#s productivity.of the group#s productivity.

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    "I#ve always found that"I#ve always found thatthe speed of the bossthe speed of the boss

    is the speed of theis the speed of theteam."team."

    --;ee Iacocca--;ee Iacocca

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    E %ssential 8kills for TeamworkE %ssential 8kills for Teamwork

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    F. ;isteningF. ;istening

    3. Guestioning3. Guestioning

    H. ,ersuadingH. ,ersuading

    . :especting. :especting

    J. 0elpingJ. 0elping

    K. 8haringK. 8haringE. ,articipatingE. ,articipating

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    reate a ulture ofreate a ulture ofTeamworkTeamwork

    To make teamworkTo make teamworkhappen+ these powerfulhappen+ these powerful

    actions must occur.actions must occur.

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    %2ecutive leaders communicate%2ecutive leaders communicate

    the clear e2pectation thatthe clear e2pectation thatteamwork and collaboration areteamwork and collaboration are

    e2pected.e2pected. $o one completely$o one completely

    owns a work area or process allowns a work area or process allby himself.by himself. ,eople who own work,eople who own work

    processes and positions are openprocesses and positions are openand receptive to ideas and inputand receptive to ideas and input

    from others on the team.from others on the team.

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    %2ecutives model teamwork%2ecutives model teamwork

    in their interaction with eachin their interaction with eachother and the rest of theother and the rest of the

    organization.organization. They maintainThey maintain

    teamwork even when thingsteamwork even when things

    are going wrong and theare going wrong and the

    temptation is to slip back intotemptation is to slip back intoformer team unfriendlyformer team unfriendly

    behavior.behavior.

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    The organization membersThe organization members

    talk about and identify thetalk about and identify the

    value of a teamworkvalue of a teamwork

    culture.culture. If values areIf values areformally written and shared+formally written and shared+

    teamwork is one of the keyteamwork is one of the keyfive or si2.five or si2.

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    Teamwork is rewarded andTeamwork is rewarded and

    recognized.recognized. The lone ranger+ even ifThe lone ranger+ even if

    she is an e2cellent producer+ is valuedshe is an e2cellent producer+ is valued

    less than the person who achievesless than the person who achieves

    results with others in teamwork.results with others in teamwork.

    ompensation+ bonuses+ and rewardsompensation+ bonuses+ and rewards

    depend on collaborative practices asdepend on collaborative practices as

    much as individual contribution andmuch as individual contribution and

    achievement.achievement.

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    Important stories and folkloreImportant stories and folklore

    that people discuss within thethat people discuss within the

    company emphasizecompany emphasize

    teamwork.teamwork. (:emember the year(:emember the year

    the capsule team reducedthe capsule team reducedscrap by 34 percent)scrap by 34 percent) ,eople,eople

    who "do well" and arewho "do well" and arepromoted within the companypromoted within the company

    are team players.are team players.

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    "It is amazing how"It is amazing how

    much people can getmuch people can get

    done if they do notdone if they do not

    worry about who getsworry about who gets

    the credit.*the credit.*--8andra 8winney--8andra 8winney

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    ' ' l

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    e% 'a$tors to su$$ess'ule% 'a$tors to su$$ess'ul

    !er'orman$e o' a team + &,C,-,.,E!er'orman$e o' a team + &,C,-,.,E

    8trategy8trategy

    lear :oles and :esponsibilitylear :oles and :esponsibility

    pen ommunicationpen ommunication

    :apid :esponse:apid :esponse

    %ffective ;eadership%ffective ;eadership

    e% a$ ors o su$$ess ue

    % a$ ors o su$$ess u

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    %%!er'orman$e o' a team + &,C,-,.,E!er'orman$e o' a team + &,C,-,.,E

    &trateg%/&trateg%/

    Shared purposeShared purpose

    Clearly articulated values and ground rulesClearly articulated values and ground rules

    Understanding of risks and opportunities facing the teamUnderstanding of risks and opportunities facing the team

    Clear categorization of the overall responsibilities of theClear categorization of the overall responsibilities of the

    teamteam

    Clear .oles and .es!onsibilities/Clear .oles and .es!onsibilities/

    lear definition of roles and responsibilitieslear definition of roles and responsibilities

    :esponsibility shared by all members:esponsibility shared by all members

    8pecific objectives to measure individual results8pecific objectives to measure individual results

    ' t t ' l

    ' t t ' l

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    e% 'a$tors to su$$ess'ule% 'a$tors to su$$ess'ul

    !er'orman$e o' a team + &,C,-,.,E!er'orman$e o' a team + &,C,-,.,E

    -!en $ommuni$ation/-!en $ommuni$ation/

    Respect for individual differencesRespect for individual differences

    Open communication environment among team membersOpen communication environment among team members

    .a!id res!onse/.a!id res!onse/

    Rapid response to the teams problemsRapid response to the teams problems

    Effective management to change in the internal and e!ternalEffective management to change in the internal and e!ternalenvironmentenvironment

    E''e$ti*e Leadershi!/E''e$ti*e Leadershi!/

    "eam leader who is able to help members achieve the ob#ective"eam leader who is able to help members achieve the ob#ectiveand build the teamand build the team

    "eam leader who can draw out and free up the skills of all"eam leader who can draw out and free up the skills of all

    team members$ develop individualsteam members$ develop individuals

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    0! T :%AT% 0I8 !$ T%A0! T :%AT% 0I8 !$ T%A

    0ave monthly meetings.0ave monthly meetings.

    ,rovide them internal merit list of your,rovide them internal merit list of your

    organisation.organisation.

    Leep fair and healthy competition amongLeep fair and healthy competition amongthem.them.

    nce a year+ have one picnic cum getnce a year+ have one picnic cum get

    together with their family members.together with their family members.

    Arrange their knowledge update by regularArrange their knowledge update by regular

    training sessions arranged by you.training sessions arranged by you.

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