Team 4

Job Description Senior Management

June, 2002

Director: Peter Ikhumhen

Manager: Alejandra Padilla

Lena Hoppe-Schumacher

Marko Sarstedt

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Agenda

• Organizational Chart

• Job Descriptions

• Team Work

• Job Development

• Job Training

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A proven organization structure will be used throughout the Planing phase.

CountrymanagerBaltic

HeadquarterUSA

Senior-management

RegionalManager

Headquarter Europe (incl. Finland, Russia. Baltic) ”CEO”Marketing + HRM + Finance + Operation ”VP”

CountrymanagerFinland

CountrymanagerRussia

RegionalManager

RegionalManager

FacilityManager

FacilityManager

FacilityManager

FacilityManager

ContractEmployees

ContractEmployees

ContractEmployees

MiddleManagement

LaborLevel

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Focussing on Senior Management

HeadquarterUSA

Senior-management

Headquarter Europe (incl. Finland, Russia. Baltic) ”CEO”Marketing + HRM + Finance + Operation ”VP”

MiddleManagement

LaborLevel

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Agenda

• Organizational Chart

• Job Descriptions

• Team Work

• Job Development

• Job Training

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Agenda

• Job Descriptions

CEO Baltics, Russia and Finland

VP Marketing

VP Human Resources

VP Finance

VP Operations

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CEO Baltics, Russia and Finland

• Establish a relationship with private and public sector

organizations.

• Work closely with government.

• Determine and formulate policies and business

strategies.

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CEO Baltics, Russia and Finland

• Plan, direct, and coordinate operational activities at the

highest level of management.

• Plan and implement future expansion.

• Have final decision power.

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CEO Requirements

• Doctor’s degree in field of business.

• 10 years of work experience (internationally).

• Speak a minimum of two languages fluently

(Russian, Estonian, Latvian, Lithuanian).

• Have the ability to relate with cultures.

• Be able to make decisions.

• Mobility (not across functional borders).

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Common Job Requirements

• Master’s degree.

• 5-10 years experience (Internationally).

• Strong analytical and leadership qualities.

• Managing skills.

• Languages and computer skills.

• Commitment to company.

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VP Marketing

• Determine the demand for products and services.

• Develop pricing strategies.

• Oversee product development or monitor trends that indicate

the need for new products and services.

• Develop an overall marketing budget.

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VP Human Resources

• Programs on planning, staffing and recruiting.

• Motivation and development for mobility.

• Training modules.

• Market competitiveness.

• Develop an overall marketing budget.

• Advice and counsel workers.

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VP Finance

• Provide operational and administrative direction.

• Ensure balance of company’s financial structure.

• Implement startegies to improve profitability.

• Responsible for legal issues.

• Report to CEO.

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VP Operations

• Work closely with senior executives and regional managers.

• Responsible for flow of organization.

• Support and development of expansion across Finland and the Baltic

region.

• Achieve short and long-term strategic goals.

• Set perfomance goals to each division and monitor.

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Agenda

• Organizational Chart

• Job Descriptions

• Team Work

• Job Development

• Job Training

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Team Work

Where?

Within Senior Management level. Set up Cross-Functional Teams.

Why?

Enhance communication and creativity across functional areas; Increase decision quality; Establish early warning systems.

How?

Delphi Technique: Systematically pools the collective knowledge of experts to make decisions, predict the future or identify opposing views.

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Agenda

• Organizational Chart

• Job Descriptions

• Team Work

• Job Development

• Job Training

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Agenda

• Job Development

Possible implementation of Job Design strategies:

Job Characteristics Model

Job Enlargement / Job Enrichment

Job Rotation

Flextime / Alternate Work Schedules

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Job Characteristics Model (Hackman, Oldman)

WorkWorkmotivationmotivation

GrowthGrowthsatisfactionsatisfaction

GeneralGeneralsatisfactionsatisfaction

WorkWorkeffectivenesseffectiveness

FeedbackFeedbackfrom jobfrom job

KnowledgeKnowledgeof resultsof results

Skill varietySkill variety

Task identityTask identity

Task significanceTask significanceMeaningfulnessMeaningfulness

AutonomyAutonomy ResponsibilityResponsibility

CriticalCriticalPsychologicalPsychological

StatesStatesCore JobCore Job

CharacteristicsCharacteristics OutcomesOutcomes

Source: Hackman, Oldman, Work Redesign, p.90

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Work Enrichment / Work Enlargement

• No increased level of responsibility and authority.

• High level of task variety already established.

• High level of control and self-efficacy already established.

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Job Rotation

VPVPMMarketingarketing

VPVPHRMHRM

VPVPFinanceFinance

VPVPOperationsOperations

• High variety of tasks within a specialized area.

• No flexibility across functional areas.

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Flextime / Alternate Work Schedules

Implementation at this organizational level not reasonable:

• Lots of tasks.

• High autonomy.

• Long working hours (24/7).

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Agenda

• Organizational Chart

• Job Descriptions

• Team Work

• Job Development

• Job Training

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Job Training

• Enhance awareness / knowledge of cultural matters

• Work habits in Russia, Baltics

• Technology

• Instruments for analysis and implementation

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The End

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