Teaching electronic resources to

students with computer anxiety

Aurelie Gandour

@aurelie_sol

Tavistock and

Portman NHS

Foundation Trust

Meet

Jane…

Let’s break

the cycle!

A positive

learning

environment

“Workshops absolutely can not and should not be staffed by people who insensitively

think that those who lack basic computer knowledge are unintelligent or have learning

disabilities, which will only worsen the users’

apprehension.”

(Sivakumaran and Lux, 2011)

Purpose and benefits

Mapping out the resources

Mapping out the resources

The mechanisms behind

The mechanisms behind

The mechanisms behind

Dipping their toes…

Dipping their toes…

Dipping their toes…

Reflecting on

what was learned…

Reflecting on

what was learned…

Reflecting on

what was learned…

Reflecting on

what was learned…

Providing

support and help

Providing

support and help

Providing

support and help

Direct support

Ben-Jacob, M. G. and Liebman, J. T. (2009) ‘Technophobia and the effective use of library resources at the college/university level’, Journal of Educational Technology Systems, 38(1), pp. 35–38.

Eastwood, L., Coates, J., Dixon, L., Harvey, J., Ormondroyd, C. and Williamson, S. (2009) A Toolkit for Creative Teaching in Post-Compulsory Education. Maidenhead: Open University Press.

Jerabek, J. A., Meyer, L. S. and Kordinak, S. T. (2001) ‘“Library anxiety” and “computer anxiety:” Measures, validity, and research implications’, Library and Information Science Research, 23(3), pp. 277–289.

Jiao, Q. G. and Onwuegbuzie, A. J. (2004) ‘The Impact of Information Technology on Library Anxiety: The Role of Computer Attitudes’, Information Technology & Libraries, 23(4), pp. 138–145.

Rosen, L. D. and Maguire, P. (1990) ‘Myths and realities of computerphobia: A meta-analysis’, Anxiety Research, 3(3), pp. 175–191.

Rosen, L. D., Sears, D. C. and Weil, M. M. (1993) ‘Treating technophobia: A longitudinal evaluation of the computerphobia reduction program’, Computers in Human Behavior, 9(1), pp. 27–50.

Van Scoyoc, A. M. (2003) ‘Reducing Library Anxiety in First-Year Students’, Reference & User Services Quarterly, 42(4), pp. 329–341.

Sivakumaran, T. and Lux, A. C. (2011) ‘Overcoming Computer Anxiety: A Three-Step Process for Adult Learners.’, US-China Education Review B, 1, pp. 155–161.

Walsh, A. and Inala, P. (2010) Active Learning Techniques for Librarians: Practical Examples, Chandos Information Professional Series. Edited by R. Rikowski. Oxford: Chandos Publishing.

More information…

Thank You and Good Luck!

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