TCSG’s Lean Six Sigma Certification ProgramBrought to you by

Wiregrass Technical Collegevia Blended e-Learning

powered by OpusWorks® from The Quality Group

Rob Stewart/John Best July 13, 2010

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The Quality Group

The Quality Group (TQG) is an Atlanta-based leader in blended e-Learning systems with a special focus on Lean Six Sigma.

The Quality Group has been providing customized, best-of-class blended e-Learning solutions for leading global corporations and academic institutions since 1992. Our solutions include rich and engaging content ranging from Lean, Six Sigma, SPC and Basic Statistics to Project Management, ISO Internal Auditor, Employability Soft Skills (the WinAt-Work® series) and Logistics.

TQG has partnered with some of the top Colleges and Universities in the country. Since 2004, these colleges and universities have trained more than 5,000 individuals and trained workers at dozens of companies using TQG’s Lean Six Sigma blended e-Learning program.

Lean and Six Sigma are a powerful set of management systems that help

companies increase profits by eliminating waste, defects, and variability. Lean

• Eliminate Waste

• Shorten Cycle Time

• Eliminate Process Variation

• Improve Process Capability

Six Sigma

Drive Performance Operational

Financial

Quality / Customer Experience

The Lean Six Sigma methodology utilizes a highly disciplined, customer-focused, problem-solving approach supported by a variety of practical analytical tools.

Both Manufacturing and Service companies can benefit from using Lean Six Sigma principles, methodologies and tools.

Why Lean and Six Sigma

Lean Sigma Showing 25 – 30% Growth

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White Belt

Yellow Belt

Green Belt

BlackBelt

Introductory participants in the 6σ organization. White Belts are qualified team members of a Green Belt or Black Belt Project Team.

Yellow Belt training provides an introduction to process management and the basic tools of Lean Six Sigma. A Yellow Belt participates as a core team member or subject matter expert (SME) on a project or projects.

Green Belts are skilled in problem solving, data collection / interpretation, and financial analysis. They are key members of 6σ projects and expected to lead smaller projects.

Black Belts are thoroughly trained individuals with expertise in using statistical tools and interpreting analytical results. Black Belts are expected to identify opportunities, lead initiatives, and coach Green Belts.

Six Sigma Hierarchy

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Lean Six Sigma Curriculum

Belt Description# Online Modules

Online Hours Range

In-Class Days

LSS White

This Series is for those who want an overview of Six Sigma, Lean, and Statistics. It is a must for managers who want an appreciation of the commiment necessary to implement statistically based process improvement and the return on investment to be gained.

6 5-6 1/2

LSS Yellow

This Series is for those who wish to become Assistant Team Leaders on Six Sigma projects. The skills learned will enable the styudent to be a valuable Six Sigma project team memeber and assist the Team Leader in all aspects of a Six Sigma project. This Series can be used as a prerequisite for the LSS Green Belt Course.

14 11-12 2

LSS Green

This Series prepares those who wish to become Six Sigma Green Belts and Project Team Leaders. It is organized following the DMAIC methodology, includes many Lean modules and covers Descriptive Statistics. This Series can be used as a prerequisite for the LSS Black Belt Course.

32 24-25 5-6

LSS Black

This Series prepares those who wish to become Six Sigma Black Belts and Leaders within the Six Sigma organization. It is organized following the DMAIC methodology, provides a thorough description of Lean and Lean tools, and includes detailed instruction in Statistics.

44 36-37 10-12

Green Belt Curriculum

ANALYZE Scatter Diagram Cause & Effect Diagram/XY Matrix FMEA Intro to Process Capability Process Capability Assessments Future State VS Map

IMPROVE Maximizing ROI (Solution Design Matrix, DOE) Kaizen Events 5S Visual Management Standard Work Error Proofing Changeover Reduction Total Production Maintenance Workplace Design & Layout Flow & Pull Systems

CONTROL Sustaining ROI (Control Plan, Intro to Control Charts) Types of Control Charts Extending Project ROI (Leverage)

Optional Introduction to Minitab Introduction to Project Management

INTRODUCTION Six Sigma Introduction Intro to Lean Principles OR Intro to Lean Office

DEFINE Project Charter (Classroom only) Pareto Analysis SIPOC Voice of the Customer (Classroom only) Intro to Process Mapping Eight Wastes

MEASURE Current State Value Stream Map What is Statistics? Organizing and Presenting Data Measures of Central Tendency Measures of Dispersion Descriptive Statistics: Self-Assessment Calculating Process Based Costs – COPQ Validating the Measurement System

The Lean Six Sigma Green Belt curriculum consists of 32 modules -- with approximately 24 on-line hours and 5-6 classroom days recommended.

The Blended e-Learning ProcessThe model consists of e-Learning pre-work and class application to extend the learning experience. Online resources also include supporting documentation, reference material, pre-post-assessments to measure knowledge transfer, and refresher 'tune-up‘ modules.

Blended Approach:

APPROXIMATE TIMELINE:

ACTIVITIES

APPROXIMATE TIMELINE:

ACTIVITIES

A virtual class

~2 hrs.

Round 1: e-learning & project definition~4 weeks

Class

Intro.

Round 2: e-learning & project

work~4 weeks

Class

E-Learning E-Learning

Course:· Group

discussions· Review· Simulations· Hands-on

practice· Coaching· Team project

reviews

Course:· Group

discussions· Review· Hands-on

practice· Coaching· Team

project reviews

After class project work/ certificationPresentation

Course:· Coaching· Individual

project reviews

· Final project report

· Certification exam

1. Pre-class learning

2. Classroom learning

4. Organizationwide results

Blended e-Learning Key Advantages

3. On-the-job support

• Faster learning, reduced time away from job• Flexible, scalable, learn anywhere, 24/7/365• Accommodates different learning styles• More learning accountability, own pace, repeat, review• Students come to class on the same learning level

• Reduced classroom training time• Hands-on, active learning that’s more interactive• More coaching and mentoring with SME instructor

• Faster access to online and reference materials as job aid• Increased retention with better knowledge transfer to job• Chunked learning that can be delivered JIT• Mentoring & coaching from the SME

Reduced costs, reduced disruption for training Better control and consistency delivery roadmap Better utilization of resources Alignment with business objectives

Lean Sigma Series

WHITE BELTFirst ½ dayPrerequisite: none

YELLOW BELTFirst 2 daysIncludes: White Belt

GREEN BELTFirst 6 daysIncludes: Yellow BeltCertification Requirement:1 projectOn-line certification exam

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OpusWorks – Branded Portal Delivery

www.thequalitygroup.net/library.asp

Superb e-Learning Instructional Design

Superb e-Learning - Lean

Superb e-Learning - Statistics

Superb e-Learning – Healthcare Version

Superb e-Learning – SPC for Operators

Superb e-Learning – WinAt-Work®

Superb e-Learning – ISO Internal Auditor

Superb e-Learning – Global Logistics

Superb e-Learning – Customized

Superb e-Learning – Custom

Training Materials and References

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On-line courses and student guides

Classroom instructor guides, participant workbooks, PowerPoint slides, handouts

OpusWorks – Complete Administration

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Program Options

Certification training has never been easier and more affordable. Our

program provides choices, flexibility and convenience.

Blended Learning Program

E-Learning Program

E-Learning A La Carte

The freedom of e-learning in phases given your time and financial restrictions. Ideally suited for White, Yellow and Green Belts.

Step 1 – Identify the Belt Program that fits your needs.

Step 2 – Select and purchase those modules you are ready to complete. When you’re ready to advance to the next phase, simply purchase that set of modules.

Combines e-learning delivery with live instructor-led training to create a highly effective learning experience. Ideally suited for Green and Black Belts.

Step 1 – Identify the Belt Program that fits your needs.

Step 2 – Select and enroll in the program. When you’re ready to advance from Green to Black Belt, simply enroll in the blended learning Black Belt Program.

The freedom of e-learning experience for a complete certification. Ideally suited for White, Yellow or Green Belts.

Step 1 – Identify the Belt Program that fits your needs.

Step 2 – Select and purchase the complete E-Learning certification program. When you’re ready to advance to the next belt, simply purchase those add-on modules.

Virtual Courses

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Black Belt: Approximately 60 e-learning hours

24 virtual hours (12, 2-hr synchronous sessions over

12 weeks)

Available for black, green and yellow belts

Next Step …

Green Belt?

Q & ADiscussion