Creating a Standard Structure for Project ChartersCategory: Operational Excellence Business: General Application Lesson: 40 Author: Nero Haralalka

TBM Consulting Group, Inc. 4400 Ben Franklin Blvd., Durham, NC 27704 P: 800.438.5535 www.tbmcg.com

TBM Consulting Group Operational Excellence One Point Lesson

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RESULTS Key information is included including financial impact Team leader including the core members are clearly defined including other

resources, sponsor and process owners Quantifiable key deliverable including tie to business objectives

PROBLEM OR OPPORTUNITYPoorly written project charters can be confusing to the team members and also to management and other stake holders.

COUNTERMEASURE Develop a standard structure for a project charter:

Date: Project CharterProject Title: Scrap ReductionDescription: Reduce the scrap generated from the Extrusion Process

Business Objective(s): Grow business in the Overseas Markets

Deliverables: 50% reduction in Scrap from 5% to 2.5%

Project Y / Defect: Voids, streaks, & contamination

Financials:Projected Impact Current Estimate (YTD) Actual (Yr over Yr) Annual Savings (Est)

$375,000 $175,000

Timing:Started Completed Implemented

Employee InvolvementTeam Leader: Chuck Core Team Members Other ResourcesSponsor: Craig Kevin Barry

Materials support John, Lab support Vicky

Mentor: Nero Haralalka Wes Mike

Process Owner(s): Chuck S, Alan, Bill

Alan Greg

James

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