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Taxicab Industry Data Report – Updated: July 2016
TAXICAB INDUSTRY DATA REPORT For Taxicab & Limousines operating in the City of Winnipeg
For the Period of January 1 to June 30, 2016.
Prepared by:
Taxicab Board 200-301 Weston Street Winnipeg, Manitoba R3E 3H4 T : 204 945-8919 F: 204 948-2315
http://www.gov.mb.ca/ia/taxicab/taxicab.html
2
Taxicab Industry Data Report – Updated: July 2016
Table of Contents
1. Population………………………………………………………………………p.3-4
2. Taxicab Licence by Category ………………………………………….….…..p.5
3. Taxicabs by make model and year……………………………………..……..p.6
i. Average age of Taxicabs ………………………………………p. 7
ii. Make and Model of Standard Taxis by Company……………p.8
iii. Accessible Taxicab by Make and model………………………p.9
iv. Handicab Van by Make and model………………………….…p.10
4. Limousine by make, model year and company………………………………p.11 -13
5. Sale Transfer Values ……………………………………………………………p. 14-16
6. Airport Trips for Taxis and Limousines………………………………………..p.17- 22
7. Taxicab Driver’s Licence Issued ……………………………………………….p. 23
8. Temporary Permits issued by the Board 2015-2016…………………………p. 24
9. Business Licence Applications …………………………………………………p. 25-26
10. Complaint Statistics………………………………………………………. ……..p. 27
3
Taxicab Industry Data Report – Updated: July 2016
Population (Ratio per Taxicab)
The population numbers reflected in the above chart is collected from the 2011 Census. **The City of Winnipeg website reflects that the total population of Winnipeg in 2015 was 718,400.** http://www.winnipeg.ca/cao/pdfs/population.pdf
City Population Number of Handivans/Accessible
Number of Taxicabs
Number of Limousines
Passenger Ratio per Taxicab
Calgary 1,214,839 155 1,311 242 927
Edmonton 1,159,869 85 1,235 241 939
Quebec City 765,706 638 1,200
Ottawa 1,236,324 188 1,001 1,235
Winnipeg 730,018 121 410 111 1,781
Hamilton 721,053 14 419 16 1,721
Regina 210,556 5 120 25 1,755
Halifax 390,328 5 1,000 99 390
Toronto 5,583,064 85 3,451 1,930 1,618 Reference: http://www12.statcan.gc.ca/census-recensement/2011/dp-pd/hlt-fst/pd-pl/Table-Tableau.cfm?LANG=Eng&T=205&S=3&RPP=50
Winnipeg Population
Total Population Disabled
1986 625,304 37,000 1991 652,354 38,601 1997 677,209 40,072 2000 681,100 40,302 2002 693,700 41,574 2004 702,600 41,574 2006 707,500 41,864 2007 712,700 42,172 2008 731,600 43,290 2009 742,400 43,929 2010 753,600 44,592 2011 730,018 43,196 It is estimated that 16.9% of Manitoba's pouplation 15 years and older have a disablility
Reference: Stats Canada - Catalogue no 89-579 pg. 53/78
4
Taxicab Industry Data Report – Updated: July 2016
Population (con’t)
Population Ratio per Taxicab Standard Taxi HV/AT
1986 1,563 407
1991 1,631 424
1997 1,656 440
2000 1,665 443
2002 1,696 457
2004 1,718 457
2006 1,730 460
2007 1,743 474
2008 1,784 451
2009 1,811 418
2010 1,838 413
2011 1,781 386
Population Ratio is calculated by Total Population/# Taxicabs
625,000
650,000
675,000
700,000
725,000
750,000
775,000
Winnipeg Population
5
Taxicab Industry Data Report – Updated: July 2016
Taxicab Licences by Category
Sta
nda
rd T
axis
(S
T)
Acce
ssib
le T
axis
(A
T)
Han
di-C
ab
Va
ns (
HV
)S
tan
da
rd L
imo
(S
L)
Pre
miu
m L
imo (
PL)
Cla
ssic
Lim
o (
CL
)E
xe
cutive
Ca
rs (
EC
)S
pecia
lty V
ehic
le L
imo
(SV
)
Sp
ecia
lty V
ehic
le B
us
(SV
) Total Vehicles
per Company
Limo usines B us
Taxicab Companies
All Access Taxi 5 5
Blueline 1 8 9
Co-up Taxi 1 1
Crown Taxi 1 1
Dignity Taxi 9 9
Duffy's Taxi 176 4 180
One Ethiopia Taxi 1 1
Spring Taxi 10 10
Unicity Taxi 231 4 235
United Plus Taxi 1 1 2
UniJet Taxi 5 5
Yellow Taxi 1 1
Handi-Van Companies
Belle's Express Transit 5 5
DASCH 1 1
Dependable Dispatch Service 1 1
Divine Transit Services 2 2
Go Orderly 3 3
Handi-Helper Transit 9 9
Holy Care Transit 4 4
Maple Leaf Transit 10 10
Preferred Transport Dispatch Service 3 3
Silver Bullet Dispatch Services 1 1
Spring Transit 1 1
Vital Transit 30 30
Wheelchair Service of Manitoba Inc. 17 17
Limousine Companies
38 Limousine Service 1 1
A - People's Limousine Service 1 1
A - Royal Limousine Service 1 1 2
AA Empire Limousine Service 2 2
Ambassador Limousine 1 1 1 3
City Best Limousine 1 1
Crown Limousine 1 1 2
Diamond Limousine 1 1 2
Executive Limousine 2 3 2 7
Five Star Limousine Service 3 3 5 11
Friendly Limousine 1 1
Hollywood Limousine 3 1 12 7 1 24
Limo XTRA 1 1 2
London Limos 8 1 12 4 1 26
Nationwide Limousine 1 1
Paradise Limousine 1 1
Platinum Limousine 1 1 2
Rainbow Limousine 1 1 2
Ruby's Limousine Service 1 1
Sunshine Transit Limousine 1 1 2
Winnipeg Coach 1 1
Winnipeg Limo 4 4 1 1 10
Totals (vehicle type) 410 49 88 33 1 2 41 23 4 651
Limo usines
6
Taxicab Industry Data Report – Updated: July 2016
Taxi Vehicles
(Make & Model)
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Totals
Toyota
Camry 1 1 1 1 4
Corolla 1 1
Prius 6 12 22 23 119 67 5 1 77 33 22 16 1 1 405
Total Vehicles 6 13 22 23 120 68 6 1 77 33 23 16 1 1 410
Current Age of Taxicabs by vehicle model year As of: June 30, 2016
6
13
22 23
120
68
6 1
77
33
23
16
1 1
0
20
40
60
80
100
120
Age
of Ta
xi
Years
7
Taxicab Industry Data Report – Updated: July 2016
Average Age of Taxis - throughout the years 2007-2016
Year 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Vehicle Age 6 yrs 3 yrs 3 yrs 4 yrs 4 yrs 4 yrs 5 yrs 5 yrs 6 yrs 6 yrs
**This chart reflects the average model year of vehicles operating as taxicabs. In 2009 the average vehicle model year of Taxicabs was 3 years. In 2016 the average vehicle model year of Taxicabs has increased to 6 years**
0
2
4
6
8
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Average Age of taxicabs/year
8
Taxicab Industry Data Report – Updated: July 2016
Standard Taxis by Make & Company
Unicity 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Totals
Toyota
Camry 1 1 1 3
Prius 2 2 8 48 43 2 1 62 25 18 16 1 228
Total Vehicles 3 2 8 49 43 3 1 62 25 18 16 1 231
2016
Totals Unicity Duffy's Blueline Crown
United
Plus
Toyota 231 176 1 1 1
Average Vehicle Age 5 8 7 10 8
Duffy's 2004 2005 2006 2007 2008 2009 2010 2012 2013 2014 2017 Totals
Toyota
Camry 1 1
Corolla 1 1
Prius 6 10 19 15 70 23 3 15 8 4 1 174
Total Vehicles 6 10 19 15 70 24 3 15 8 5 1 176
Independent Companies 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Totals
Toyota Prius
Blueline 1 1
Crown 1 1
United Plus 1 1
Total Vehicles 1 0 1 1 0 0 0 0 0 0 3
9
Taxicab Industry Data Report – Updated: July 2016
Accessible Taxis by Make & Company
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Totals
All Access Taxi
Dodge Grand Caravan 1 2 3
Toyota Sienna 2 2
Blueline Taxi
Dodge Grand Caravan 1 1 2
Toyota Sienna 1 1 1 2 1 6
Co-Up Taxi
Toyota Sienna 1 1
Dignity Taxi
Dodge Grand Caravan 1 1
Mobi MV-1 1 1
VPG MV-1 4 1 2 7
Duffy's Taxi
Dodge Grand Caravan 1 1 2
Toyota Sienna 2 2
One Ethiopia Taxi
Dodge Grand Caravan 1 1
Spring Taxi
Dodge Grand Caravan 1 1 1 1 4
Toyota Sienna 1 1 1 2 1 6
Unicity Taxi
Chevrolet Uplander EXT 1 1 2
Ford Transit Connect XLT 1 1
Pontiac Montana SV6 EXT 1 1
UniJet Taxi
Dodge Grand Caravan 1 1 1 1 1 5
United Plus Taxi
Dodge Grand Caravan 1 1
Yellow Taxi
Ford Freestar SEL 1 1
Total Vehicles 1 4 5 2 1 5 3 5 4 10 8 1 49
10
Taxicab Industry Data Report – Updated: July 2016
Handivans by Make & Company
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2014
2015
2016
Totals
Be lle 's Expre ss Tra nsit
Chevrolet Uplander 1 1 2
Ford E450 1 1
Pontiac Montana 1 1 2
DASCH
Ford E450 1 1
De pe nda ble Dispa tc h Se rvic e
Toyota Sienna LE 1 1
Divine Tra nsit Se rvic e s
Chevrolet Uplander 1 1
Dodge Grand Caravan 1 1
Go Orde rly
Chevrolet Uplander 1 1 2
Dodge Grand Caravan 1 1
Ha ndi- He lpe r Tra nsit
Chevrolet Uplander 1 1
Dodge Grand Caravan 1 1 2
Toyota Sienna LE 1 2 2 1 6
Holy Ca re Tra nsit
Chevrolet Uplander 1 1
Ford Freestar 2 2
Dodge Grand Caravan 1 1
Ma ple Le a f Tra nsit
Chevrolet Uplander 3 2 5
Dodge Grand Caravan 2 1 3
Ford E350 1 1
Ford E450 1 1
Pre fe rre d Tra nsport Dispa tc h
Dodge Grand Caravan 1 1
Ford Freestar Sport 2 2
Sunshine Tra nsit Se rvic e s
Pro- Master 2500 1 1
Silve r Bulle t Dispa tc h
Dodge Grand Caravan 1 1
Spring Tra nsit
Pontiac Montana 1 1
Vita l Tra nsit Se rvic e s
Ford E350 1 5 1 3 3 13
Ford E450 1 2 1 2 1 2 3 4 1 17
Whe e lc ha ir Se rvic e s of Ma nitoba
Ford E350 1 2 3 1 1 1 1 10
Ford E450 1 1 1 1 1 1 1 7
Tota l Ve hic le s 3 1 4 5 8 3 5 2 3 19 9 10 2 5 2 2 1 3 1 88
11
Taxicab Industry Data Report – Updated: July 2016
All Limousine Categories
(by Make & Model)
1938 1991 2000 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Totals
Classic
Lincoln Tow n Car 1 1
Plymouth Sedan 1 1
Executive Car
Cadillac DTS 1 1
Chrysler 300 1 1 2 4
Ford Expedition 1 1
Ford Flex 1 1
Ford Taurus 1 1 1 3
GMC Yukon Hybrid 1 1
Jaguar XJL 1 1
Mercedes 1 1
Lincoln Tow n Car 2 4 4 1 2 1 14
Lincoln MKS 1 1
Lincoln MKT 1 1 1 6 9
Lexus LS 460 1 1
Lexus ESH 1 1
Lexus Sedan ES300H 2 2
Premium
Bentley Continental 1 1
Chrysler 300 0
Standard
Chrysler 300 1 1
Ford Excursion 1 1
Lincoln Navigator 1 1
Lincoln Tow n Car 2 4 15 3 5 1 30
Speciality
ABC M1035 - Bus 0
Cadillac Escalade 1 1 1 3
Chevrolet Tahoe 1 1
Ford E250 1 1
Ford E350 0
Ford E450 0
Ford F550 1 1
Ford Excusion 1 3 4
Ford Expedition 1 4 1 1 7
Freightliner MB55 1 1
GMC 1 1
GMC Yukon 1 1
Hummer H2 1 1 2
Lincoln Navigator 1 2 3
Mercedez Sprinter 1 1
MCI E4505 0
Mobi MV 1 1 1
Total Vehicles 1 1 1 3 7 20 10 13 13 5 6 6 3 3 7 5 104
12
Taxicab Industry Data Report – Updated: July 2016
Model year of All Limousines/Executive Cars
Current Age of All Limousines/Executive Cars (by model year)
As of: June 30, 2016
Model Year Speciality Standard Classic Executive Premium
1938 1
1991 1
2000 1
2003 1 2
2004 1 6
2005 3 15 2
2006 2 3 5
2007 4 5 4
2008 7 2 3 1
2009 2 3
2010 2 4
2011 1 5
2012 3
2013 3
2014 1 6
2015 2 3
27 33 2 41 1
1 1 1
3
7
20
10
13 13
5
6 6
3 3
7
5
0
4
8
12
16
20
24
28
1938 1991 2000 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
13
Taxicab Industry Data Report – Updated: July 2016
Current Average Age of Limousines
Standard 2005 10.73 years
Classic 1965 51.50 years
Executive Car 2010 5.80 years
Specialty Veh. 2008 8.19 years
Premium Veh 2008 8.00 years
Population Ratio per Limousine/Executive Car
Current Population 730,018
Standard 22,122 :1 Classic 365,009 :1 Executive Car 17,805 :1 Specialty Veh. 27,038 :1 Premium Veh 730,018 :1
14
Taxicab Industry Data Report – Updated: July 2016
Sale Transfer Values for Taxicab Business Licences
by category
** $1 value means the transfer of Taxicab Business Licence was between a spouse and/or family member
** $1 sale transfer value was not counted in determining the average sale transfer value
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Overall
High 227,000 289,000 285,000 410,000 414,000 425,000 540,000 545,000 515,000 430,000 406,000
Low 1 1 1 1 1 1 1 1 1 100,000 1
Average 128,605 156,815 185,756 222,030 298,174 344,612 388,905 413,063 430,889 378,397 405,500
Taxicabs
High 227,000 289,000 285,000 410,000 414,000 425,000 540,000 545,000 515,000 430,000 406,000
Low 1 1 1 1 1 1 1 1 1 150,000 1
Average 128,605 185,469 223,174 222,030 328,073 381,502 423,897 432,071 484,750 402,435 405,500
Limousines
High 97,200 150,000 158,000 - 146,500 188,000 190,000 - 120,000 170,000 -
Low 97,200 1 100,000 - 92,250 100,000 1 - 120,000 100,000 -
Average 97,200 138,333 140,286 - 115,200 142,000 180,625 - 120,000 130,000 -
Handi-vans
High - - 3,164 22,000 40,000 1 1,000 - - - -
Low - - 3,164 22,000 40,000 1 1,000 - - - -
Average - - 3,164 22,000 40,000 1 1,000 - - - -
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
High 227,00 289,00 285,00 410,00 414,00 425,00 540,00 545,00 515,00 430,00 406,00
Low 1 1 1 1 1 1 1 1 1 150,00 1
Average 128,60 185,46 223,17 222,03 328,07 381,50 423,89 432,07 484,75 402,43 405,50
-
100,000
200,000
300,000
400,000
500,000
600,000
Taxicab Sale Transfer Values
High
Low
Average
15
Taxicab Industry Data Report – Updated: July 2016
Average Sale Transfer Values
(by licence category)
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Taxicabs $128,605 $185,469 $223,174 $222,030 $328,073 $381,502 $423,897 $432,071 $484,750 $402,435 $405,500
Limousines $97,200 $138,333 $140,286 $0 $115,200 $142,000 $180,625 $0 $120,000 $130,000 $0
Handi-vans $0 $0 $3,164 $22,000 $40,000 $1 $1,000 $0 $0 $0 $0
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Taxicabs $128,605 $185,469 $223,174 $222,030 $328,073 $381,502 $423,897 $432,071 $484,750 $402,435 $405,500
Limousines $97,200 $138,333 $140,286 $0 $115,200 $142,000 $180,625 $0 $120,000 $130,000 $0
Handi-vans $0 $0 $3,164 $22,000 $40,000 $1 $1,000 $0 $0 $0 $0
$0
$50,000
$100,000
$150,000
$200,000
$250,000
$300,000
$350,000
$400,000
$450,000
$500,000
$550,000
Average Sale Transfer Values by Licence Category
16
Taxicab Industry Data Report – Updated: July 2016
Taxicab Sale Transfers Values by year
Limousine Sale Transfers Values by year
Handicab Van Sale Transfers Values by year
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Taxicabs
High 227,000 289,000 285,000 410,000 414,000 425,000 540,000 545,000 515,000 430,000 406,000
Low 1 1 1 1 1 1 1 1 1 150,000 1
Average 128,605 185,469 223,174 222,030 328,073 381,502 423,897 432,071 484,750 402,435 405,500
17
Taxicab Industry Data Report – Updated: July 2016
Monthly Taxicab Trips
(From the Airport)
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
JAN 16,834 19,347 21,456 20,919 19,764 21,233 23,446 23,464 25,894 23,877 23,528
FEB 17,278 19,720 22,661 21,326 19,886 20,482 23,259 23,545 24,683 24,327 27,450
MAR 18,568 20,453 22,090 21,084 21,497 22,382 24,391 23,392 27,187 28,105 25,970
APRIL 16,365 18,066 20,887 19,228 19,043 18,530 22,054 24,402 22,936 23,827 23,989
MAY 17,509 20,616 20,232 18,869 18,887 20,405 23,389 22,959 21,850 22,865 26,100
JUN 17,729 20,456 21,158 18,521 20,262 17,351 20,547 22,746 25,273 27,754 27,552
JUL 13,988 15,136 17,619 15,286 15,612 17,371 19,140 20,483 20,183 22,361
AUG 15,213 16,903 17,881 16,679 16,495 18,231 18,628 20,152 20,756 21,400
SEP 18,085 19,275 20,957 18,530 20,115 20,055 20,683 22,744 25,559 23,880
OCT 20,017 22,220 22,436 20,664 21,682 22,115 25,651 23,976 26,520 25,416
NOV 19,945 20,380 20,807 18,806 21,108 22,534 22,550 21,100 21,961 25,510
DEC 15,787 16,955 18,169 17,126 21,194 18,881 32,474 21,979 22,927 21,735
Year End
Totals 207,318 229,527 246,353 227,038 235,545 239,570 276,212 270,942 285,729 291,057 154,589
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
1st quarter 52,680 59,520 66,207 63,329 61,147 64,097 71,096 70,401 77,764 76,309 76,948
2nd quarter 51,603 59,138 62,277 56,618 58,192 56,286 65,990 70,107 70,059 74,446 77,641
3rd quarter 47,286 51,314 56,457 50,495 52,222 55,657 58,451 63,379 66,498 67,641
4th quarter 55,749 59,555 61,412 56,596 63,984 63,530 80,675 67,055 71,408 72,661
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Taxi Airport Quarterly Stats
1st quarter
2nd quarter
3rd quarter
4th quarter
18
Taxicab Industry Data Report – Updated: July 2016
Monthly Limousine and Executive Car Trips
(From the Airport)
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
JAN 1,763 1,837 2,144 1,988 2,258 2,015 1,659 2,015 1,301 2,801 2,442
FEB 1,862 1,703 2,089 1,839 2,094 1,927 1,748 1,927 2,650 2,805 2,845
MAR 1,910 2,141 2,192 1,737 2,084 2,169 2,023 2,169 1,368 3,365 2,707
APRIL 1,844 2,125 1,773 1,854 2,044 2,012 3,296 2,012 2,987 2,998 2,597
MAY 1,751 2,182 1,810 1,986 2,210 1,836 1,893 1,836 3,304 2,814 2,655
JUN 1,809 1,875 1,763 1,903 2,235 2,046 1,804 2,046 3,031 3,260 2,844
JUL 1,360 1,417 1,533 1,426 1,679 1,624 1,704 1,624 945 2,438
AUG 1,397 1,574 1,609 1,578 1,326 1,725 1,363 1,725 994 2,243
SEP 1,742 1,882 2,016 1,956 1,633 2,093 1,559 2,093 1,381 2,816
OCT 2,172 2,159 1,762 2,094 1,551 2,147 2,029 2,147 1,131 2,629
NOV 2,207 2,068 1,893 1,953 1,951 1,925 1,903 1,925 919 2,478
DEC 1,615 1,542 1,679 1,768 1,489 1,439 1,587 1,439 1,090 1,991
Year End
Totals 21,432 22,505 22,263 22,082 22,554 22,958 22,568 22,958 21,101 32,638 16,090
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
1st quarter 5,535 5,681 6,425 5,564 6,436 6,111 5,430 6,111 5,319 8,971 7,994
2nd quarter 5,404 6,182 5,346 5,743 6,489 5,894 6,993 5,894 9,322 9,072 8,096
3rd quarter 4,499 4,873 5,158 4,960 4,638 5,442 4,626 5,442 3,320 7,497
4th quarter 5,994 5,769 5,334 5,815 4,991 5,511 5,519 5,511 3,140 7,098
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Limousine Airport Quarterly Stats
1st quarter
2nd quarter
3rd quarter
4th quarter
19
Taxicab Industry Data Report – Updated: July 2016
Executive Cars Monthly Vehicle Trips
(From the Airport)
2012 Executive
2013 Executive
2014 Executive
2015 Executive
2016 Executive
JAN 1619 1,769 837 2,451 2,130
FEB 1709 1,703 2,229 2,505 2,537
MAR 1977 1,976 1,040 3,114 2,466
APR 2791 1,803 2,673 2,806 2,419
MAY 1547 1,632 2,902 2,725 2,524
JUN 1412 1,853 2,857 3,150 2,750
JUL 1239 1430 822 2,364 0
AUG 1035 1566 812 2,105 0
SEP 1268 1973 1247 2,697 0
OCT 1704 2071 1012 2,494 0
NOV 1587 1905 752 2,301 0
DEC 1234 1422 876 1,841 0
Year End Totals 19,122 21,103 18,059 30,553 14,826
2012 Executive
2013 Executive
2014 Executive
2015 Executive
2016 Executive
1st Quarter 5,305 5,448 4,106 8,070 7,133
2nd Quarter 5,750 5,288 8,432 8,681 7,693
3rd Quarter 3,542 4,969 2,881 7,166 0
4th Quarter 4,525 5,398 2,640 6,636 0
Year End Totals 19,122 21,103 18,059 30,553 14,826
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
2012 Executive 2013 Executive 2014 Executive 2015 Executive 2016 Executive
Executive Quarterly Trips From the Airport
1st Quarter
2nd Quarter
3rd Quarter
4th Quarter
20
Taxicab Industry Data Report – Updated: July 2016
Executive Cars Monthly Vehicle Trips
On Demand vs. Prebooked trips
(From the Airport)
2015 Executive - on demand
2016 Executive - on demand
2015 Executive
- pre-arranged
2016 Executive -
pre-arranged
JAN 945 910 1,506 1,220
FEB 951 1,121 1,554 1,416
MAR 1,096 1,067 2,018 1,399
APR 997 1,103 1,809 1,316
MAY 1,016 1,210 1,709 1,314
JUN 1,105 1,231 2,045 1,519
JUL 892 1472
AUG 834 1271
SEP 999 1698
OCT 1071 1423
NOV 1049 1252
DEC 891 950
Year End Totals 11,846 6,642 18,707 8,184
2015 Exec - on demand
2016 Exec - on demand
2015 Exec - pre-
arranged
2016 Exec - pre-
arranged
1st Quarter 2,992 3,098 5,078 4,035
2nd Quarter 3,118 3,544 5,563 4,149
3rd Quarter 2,725 4,441
4th Quarter 3,011 3,625
Year End Totals 11,846 6,642 18,707 8,184
21
Taxicab Industry Data Report – Updated: July 2016
Standard Limousine Monthly Vehicle Trips
(From the Airport)
2012 Limos 2013 Limos 2014 Limos 2015 Limos 2016 Limos
JAN 23 234 361 312 270
FEB 17 159 326 283 273
MAR 22 153 263 243 209
APR 494 190 222 184 152
MAY 339 147 148 87 104
JUN 378 131 165 97 78
JUL 454 154 115 63
AUG 322 118 168 125
SEP 284 80 111 112
OCT 309 58 106 127
NOV 298 6 155 171
DEC 337 4 194 138
Year End Totals 3,277 1,434 2,334 1,942 1,086
2012 Limos 2013 Limos 2014 Limos 2015 Limos 2016 Limos
1st Quarter 62 546 950 838 752
2nd Quarter 1,211 468 535 368 334
3rd Quarter 1,060 352 394 300
4th Quarter 944 68 455 436
Year End Totals 3,277 1,434 2,334 1,942 1,086
0
200
400
600
800
1,000
1,200
1,400
2012 Limos 2013 Limos 2014 Limos 2015 Limos 2016 Limos
Limos Quarterly Trips
1st Quarter
2nd Quarter
3rd Quarter
4th Quarter
22
Taxicab Industry Data Report – Updated: July 2016
Specialty Vehicle Limousine Monthly Vehicle Trips
(From the Airport)
2012 Stretch SUV
2013 Stretch SUV
2014 Stretch SUV
2015 Stretch SUV
2016 Stretch SUV
JAN 17 12 31 38 42
FEB 22 65 21 17 35
MAR 24 40 20 8 32
APR 11 19 47 8 26
MAY 7 57 18 2 27
JUN 14 62 9 13 16
JUL 11 40 8 11
AUG 6 41 14 13
SEP 7 40 23 7
OCT 16 18 13 8
NOV 18 14 12 6
DEC 16 13 20 12
Year End Totals 169 421 236 143 178
2012 Stretch SUV
2013 Stretch SUV
2014 Stretch SUV
2015 Stretch SUV
2016 Stretch SUV
1st Quarter 63 117 72 63 109
2nd Quarter 32 138 74 23 69
3rd Quarter 24 121 45 31
4th Quarter 50 45 45 26
Year End Totals 169 421 236 143 178
0
20
40
60
80
100
120
140
160
2012 Stretch SUV
2013 Stretch SUV
2014 Stretch SUV
2015 Stretch SUV
2016 Stretch SUV
Stretch SUV Quarterly Trips
1st Quarter
2nd Quarter
3rd Quarter
4th Quarter
23
Taxicab Industry Data Report – Updated: July 2016
Taxicab Driver Licence Issued Information obtained from the Departmental Annual Report for Fiscal Year
2005/06 2006/07 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16
Taxicab Driver Licences 1635 1427 2329 1972 1881 1720 2250 2301 1996 2480 2607
Renewals 1482 1261 2071 1714 1654 1420 1987 2028 1733 2143 2298
New 153 166 258 258 227 300 263 273 263 337 309
**Information obtained from Annual Revenue ending March 31 **
0
50
100
150
200
250
300
350
400
2005/06 2006/07 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16
New Taxicab Driver Licences
0
500
1000
1500
2000
2500
2005/06 2006/07 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16
Taxicab Driver Licence Renewals
24
Taxicab Industry Data Report – Updated: July 2016
Temporary Permits Issued
25
Taxicab Industry Data Report – Updated: July 2016
Taxicab Business Licence Applications January 2015 – June 2016
2016
2015
Heari
ng
Date
Do
cket
No
.
Ap
pli
can
t N
am
e
Aff
ilia
ted
Co
mp
an
y
Ap
pli
cati
on
Lic
en
ce T
yp
e
No
n-c
on
vert
ible
No
n-t
ran
sfe
rab
le
No
Air
po
rt s
oli
cit
ati
on
Issu
e D
ate
Decis
ion
Bo
ard
No
.
February 17, 2016 010/2016 Gary Jakeman Sunshine Transit 1 HV x x x May 12, 2016 Approved 795
February 17, 2016 010/2016 Gary Jakeman Sunshine Transit 1 HV Denied
March 16, 2016 029/2016
Akbar
Mohammadafzali
A People's
Limousine Service 1 EC Denied
March 16, 2016 044/2016 om Express Inc.
Dependable
Dispatch Service 2 HV Denied
May 25, 2016 063/2016 Cameran Sadeq All Access Taxi 1 AT Denied
June 8, 2016 066/2016 Western Taxi Inc. All Access Taxi 10 AT Denied
Hea
ring
Dat
e
Doc
ket N
o.
App
lican
t Nam
e
Affi
liate
d C
ompa
ny
App
licat
ion
Lice
nce
Type
Non
-con
vert
ible
Non
-tran
sfer
able
No
Air
port
sol
icita
tion
Issu
e D
ate
Dec
isio
n
Boa
rd N
o.
March 11, 2015
022/2015
Prabhpreet Sohi
& Amolak Sarai City Best Limo 3
Executive Car &
Specialty Vehicle
Limousine Denied
March 11, 2015
023/2015
Roger Vij
Om Express Inc
o/a Dependable
Dispatch Services 1 Handicab Van Denied
April 8, 2015
051/2015
Gerry Maeren
Wheelchair Service
of Manitoba 3 Handicab Van Denied
April 8, 2015 052/2015 Cameran Sadeq Dignity Taxi 1 Accessible Taxi Denied
April 22, 2015 055/2015 Aklilu Babore Ibex Taxi Services 20 Standard Taxi Denied
May 6, 2015
067/2015 Benjamin Gillies
& Steven
Stothers
6315594 MB Ltd.
o/a Wpg Trolley
Company 1 SVL-Bus x x x May 6, 2015 Approved 1009
August 5, 2015 099/2015 Kamal Solaimani Spring Taxi 8 Accessible Taxi X X X October 7, 2015 Approved
0835
0836
0837 &
0839
September 2, 2015 098/2015
Amolak Sarai &
Prabhpreet Sohi City Best Limo 3
Executive Car &
Specialty Vehicle
Limousine Denied
September 2, 2015 101/2015 Wasiq Razzaq
Tulip Limousine
Service 4 Executive Car Denied
September 16, 2015 104/2015 Duffy's Taxi (1996) Ltd.Duffy's Taxi 20 Accessible Taxi Denied
September 16, 2015 105/2015 Unicity Taxi Ltd. Unicity Taxi 20 Accessible Taxi Denied
September 23, 2015 106/2015 Clarence Falk
5615936 Manitoba
Ltd. o/a 38
Limousine Service 4
Classic Limousine,
Specialty Vehicle
Limousine &
Executive Car X X X Approved
September 23, 2015 118/2015
Jarnail Turka &
Rahim Bilal Paradsie Limousine 1 Executive Car Denied
September 23, 2015 051/2015 Gerry Maeren
Wheelchair Service
of Manitoba 3 Handicab Van X X X February 1, 2016 Approved
0792,
0793 &
0794
October 21, 2015 119/2015 Aklilu A. Babore Peace Taxi Line 1 Standard Taxi Denied
November 4, 2015 134/2015 Jai Inder Singh Sandhu
AA Empire
Limousine 3
Standard Limousine
& Executive Car Denied
December 16, 2015 142/2015
Hossein
Atashgaran &
Saleh
Khoshkebari
Ruby's Limousine
Service 1 Executive Car Denied
26
Taxicab Industry Data Report – Updated: July 2016
Taxicab Business Licence Applications January 2008 – June 2016
** This chart reflects approved and denied applications through the years up until June 30, 2016
0
50
100
150
200
250
300
350
400
450
500
550
2008 2009 2010 2011 2012 2013 2014 2015 2016
Taxicab Business Licence Applications
Approved
Denied
27
Taxicab Industry Data Report – Updated: July 2016
Complaints
Total % of complaints and dispositions in regards to the categories identified below:
(e.g. in 2016 6% of complaints was in regards to Service Refusal)
COMPLAINTS2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Service Refusal 4% 8% 6% 4% 2% 3% 2% 2% 2% 3% 6%
Service Poor 7% 5% 7% 4% 4% 3% 3% 4% 6% 15% 9%
Driver Conduct 38% 38% 26% 36% 43% 34% 38% 47% 37% 37% 21%
Driver Appearance 0% 1% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Driver Road Habits 9% 8% 12% 15% 14% 22% 15% 17% 3% 17% 18%
Taxi Condition 5% 4% 4% 3% 1% 5% 3% 2% 15% 0% 3%
Articles Lost/Collateral 4% 4% 5% 3% 4% 5% 2% 3% 4% 4% 12%
Overcharge 11% 10% 10% 9% 14% 5% 6% 6% 5% 8% 3%
General Complaints 1% 2% 2% 0% 0% 0% 0% 0% 0% 1% 4%
Police Referrals/MPI 1% 3% 5% 7% 4% 2% 3% 1% 4% 2% 1%
Other 5% 3% 5% 4% 2% 4% 3% 1% 6% 0% 4%
Meter Not On 4% 5% 3% 3% 4% 5% 8% 9% 5% 6% 5%
Cell phone 6% 4% 7% 6% 5% 9% 15% 6% 6% 1% 4%
Dispatch Company 3% 3% 4% 7% 2% 3% 0% 2% 1% 1% 7%
Illegal Operator 1% 3% 5% 1% 1% 0% 0% 1% 0% 1% 2%
Total Number of Complaints 182 181 285 239 149 156 158 117 130 121 131
DISPOSITIONS2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Resolved 3% 6% 7% 13% 6% 1% 3% 0% 8% 20% 27%
Insufficient Information 4% 6% 3% 5% 4% 0% 0% 3% 3% 6% 14%
No Written Statement 46% 45% 40% 46% 56% 65% 59% 56% 32% 42% 27%
Show Cause 4% 7% 2% 4% 3% 6% 7% 10% 3% 1% 4%
Letter of Reprimand 12% 10% 14% 6% 8% 5% 5% 5% 4% 7% 0%
No Further Action 6% 10% 17% 5% 5% 10% 10% 3% 6% 14% 18%
Letter of Advisement 12% 7% 2% 10% 10% 5% 3% 9% 7% 3% 0%
Verbal Warning 7% 1% 2% 0% 0% 1% 0% 0% 1% 0% 4%
Inspect- No Deficiencies 2% 0% 1% 1% 0% 0% 0% 1% 1% 0% 0%
Inspect-Deficiencies Corrected 1% 1% 1% 1% 0% 0% 0% 1% 1% 0% 0%
Other Jurisdiction 1% 5% 11% 3% 6% 3% 3% 3% 2% 8% 5%
Dispatch Company 0% 0% 1% 3% 0% 0% 0% 0% 1% 1% 2%
Fined 0% 1% 0% 4% 1% 2% 2% 4% 2% 0% 0%
Total Number of Complaints 182 181 285 239 149 156 158 117 130 121 131
28
Taxicab Industry Data Report – Updated: July 2016
Number of complaint and disposition codes
**The numbers reflected on this chart are by the type of incident involved in a complaint. Some Complaints have more than 1 complaint category. The TOTAL numbers reflected does not match the TOTAL number of complaints.**
Complaints 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Service Refusal 9 17 20 13 4 7 4 4 4 5 9
Service Poor 17 10 25 12 10 7 8 7 11 26 13
Driver Conduct 86 85 93 112 99 73 88 90 72 64 31
Driver Appearance 2 1 1 1
Driver Road Habits 20 18 42 45 31 47 34 33 6 30 26
Taxi Condition 11 9 13 10 2 10 8 3 28 4
Articles Lost/Collateral 8 8 17 8 9 10 5 6 7 7 17
Overcharge 25 23 37 28 33 11 13 11 10 14 4
General Complaints 3 4 9 2 6
Police Referrals/MPI 3 7 19 20 8 4 8 2 7 3 2
Other 11 7 18 12 5 8 7 1 11 6
Meter Not On 10 10 11 8 8 10 18 17 9 10 8
Cell phone 14 9 24 18 11 20 34 12 11 2 6
Dispatch Company 7 6 14 20 5 6 1 3 1 1 11
Illegal Operator 2 7 19 3 2 1 1 3
Dispositions 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Resolved 6 14 26 39 13 3 8 16 34 15
Insufficient Information 10 14 11 14 10 1 1 6 6 10 8
No Written Statement 104 100 144 143 127 139 136 107 62 72 15
Show Cause 10 15 6 11 6 12 15 19 5 2 2
Letter of Reprimand 28 22 49 19 19 11 11 9 8 12
No Further Action 14 23 62 17 12 22 22 5 11 25 10
Letter of Advisement 28 16 7 31 23 11 6 17 13 6
Verbal Warning 17 2 8 1 2 1 2
Inspect- No Deficiencies 4 2 2 1 1
Inspect-Deficiencies Corrected 2 2 3 3 1 1 1
Other Jurisdiction 3 12 40 10 14 7 8 5 3 13 3
Dispatch Company 1 4 9 1 2 1 1
Fined 2 11 2 4 5 8 3