TAX COLLECTOR’S OFFICE Orange County, Florida Government/docs/Tax...TAX COLLECTOR’S OFFICE ∙Orange County, Florida ... •Secure Key System

TAX COLLECTOR’S OFFICEOrange County, Florida

www.octaxcol.com

1

TAX COLLECTOR’S OFFICE ∙ Orange County, Floridawww.octaxcol.com

“How it happened in Orange County, Florida

A little bit of history !

1868 – TAX COLLECTORS BECOME CONSTITUTIONAL OFFICERSFlorida’s Constitution of 1868 made first referenced to the Tax Collector as the Collector of Revenue.

Revenue Collector’s in this period were gubernatorial appointees who selected to serve two year terms.

1885 – TAX COLLECTORS BECOME ELECTED OFFICIALSUnder Florida’s 1885 Constitution gubernatorial appointments were curtailed and the election of “Tax Collectors” began.

The legacy of having local electors in each county choose their Tax Collector continues to this day.

PRESENT– TAX COLLECTOR RESPONSIBLE FOR PROVIDING STATE SERVICESUnder our current Constitution, the Tax Collector is responsible for providing a wide range of state services.

The Tax Collector is elected to serve four‐year terms.

In Chapter 197.663 of the Florida Statutes, the Florida legislature declared its expressed legal intent to keep the tax collection process free from even the appearance of undue influence from those

who levy, impose taxes, and who also budget and spend the people’s money.

2


Our part in the system of checks and balances.

“How we play our part in the tax process!”

LOCAL PROPERTY TAXATION

Taxing Authorities

Tax Collector

Property Appraiser

3


Our part in the system of checks and balances.

“How we play our part as the referee!”

CITIZENS

STATE OF FLORIDA

LOCALTAXING AUTHORITIES

4


Our responsibilities…

Proudly serving the people of Orange County, Florida!

State vehicle, vessel and mobile home registration and title tax/fee collections, distributions and selected enforcement (driver’s licenses)

“What the State of Florida requires us to do!”

State ad valorem property tax, non –ad valorem assessment and special assessment collections, distributions and enforcement

5

http://scrapetv.com/News/News Pages/Business/images-2/Luxury-yacht.jpg


State and local government distribution.

11/8/2012 2:10 PM

These services are performed on behalf of over 76 various local governments and agencies of the State of Florida.

6

7

Tax Collector Organizational Chart


8


All tag agencies process:

•Titles and registrations for Motor Vehicles

•Titles and registrations for Vessels

•Titles and registrations for Trailers

•Titles and registrations for Mobile homes

•All of our agencies issue “fast titles”

•Issuing and renewing driver license •ID cards

•Issue parking permits for both permanent and temporary disabilities

•We clear D6 suspensions, child support and FR (Financial Responsibility) cases

Motorist Services Department

We come into contact with more citizens and taxpayers than any other local agency

•We issue freshwater fishing licenses, saltwater

fishing licenses and hunting licenses for the

Florida Fish and Wildlife Conservation

Commission.

•Collect sales tax for the Department of Revenue

•Collect Property Tax

•Issue Business Tax Receipts

http://www.google.com/aclk?sa=l&ai=CwP5mBJhtUM68EszL6QG6noD4B9netL4CsfGAmz_x94DHSQgGEAcoCFCMhe2v-f____8BYMm2uIfco9wQoAHZmPX9A8gBB6oEIk_Qs37Czijo1xtq6Ve3bl-RFe6lvn4PjEB4vP_Q5pnatMjABQWgBiY&sig=AOD64_1tzB2VDMQDEhEMFAm3VVbT8avCWw&ctype=5&ved=0CLsBEPMO&adurl=http://www.deiequipment.com/s.nl/it.A/id.10520/.f

9

Operations Center


•High speed high volume production, Scanner and mail extraction:

•Opens mail•Removes documents•Images•Sorts

•Payment transactions, i.e. registration renewals (mail and internet)

•Title Work for military personnel

•Property Tax payments

•All EFS (CVR and Title Tec transactions)

•Processed daily

•Daily deposits and credits account


Our responsibilities…

“What the State of Florida requires us to do!”

State authorized, Local Business Tax Receipts (formally known as Occupational License)collections, distributions and enforcement.

10

11

Property Tax Department


•TAX COLLECTION

•CUSTOMER SERVICE

•CASHIERS

•MAILROOM

•DELINQUENT TAXES (REAL ESTATE ONLY)

•BANKRUPTCY and LITIGATION

•HOMESTEAD LIENS AND CORRECTIONS

•MORTGAGES

12

2011 REAL ESTATE AND TANGIBLE PERSONAL PROPERTY


TOTAL VALUATION

TAXABLE VALUE

TOTAL TAXES CHARGED

TOTAL COLLECTED

$107,100,511,032

$ 86,101,453,191

$ 1,621,364,515

$ 1,568,879,980

(Before exemptions)

(Taxes are based on taxable

value)

2011

13

Information Technology Department


The Information Technology (IT) Department manages all facets of data processing for the offices of the Tax Collector. This includes design, development and/or deployment of network systems, operating systems and business application systems. IT personnel maintain existing systems, aid in developing new applications and/or implement upgrades to existing applications, i.e. Phred, Business Tax PCI Cashiering, NemoQ, ImageQuest, OPEX, etc. They also aid in maintaining and supporting those systems and applications that are required by the state for DHSMV and Driver License.

IT also provides standards and support for hardware and software acquisitions, in-house networking and web (Internet/intranet) operations.

The IT department strives to use technology to make daily operations more efficient.

14

Finance Department


•HUMAN RESOURCES

•PAYROLL

•ACCOUNTS PAYABLE

•PURCHASING

•INVESTMENTS

•GENERAL LEDGER

•BUDGET

•AUDITS

•FINANCIAL STATEMENTS

•ANNUAL REPORTING

15

Accounting Department


•Abandoned Property

•Bad Checks

•Tax Certificate Sales

•Statistics

•Tax Roll Balancing

•Bank Reconciliations

•Financial Statements

•Annual Audits

•Imaging

•Balancing ‐ Revenue collected & balanced on a daily basis

•Refunds ‐ Resulting from the Accounting Dept. issuing 16,957 refund checks. This includes overpayments for Taxes, Tags and Business Tax, Redemptions, Corrections and disbursement of collections.

•Distributions ‐ Ad Valorem and non‐Ad Valorem tax

•Redemptions ‐ Tax Certificate redemptions

•Certificate of Corrections – Property Tax related

•Business Tax disbursements – To counties and municipalities

•DHSMV ‐ Vehicle & Vessel Registration and Title Disbursements

•Fish and Wildlife Commission disbursements

•DOR – Sales Tax and Warranty fees disbursements

Seized Equipment

16

Field Operations


The Field Operations Department is the arm of the Orange County Tax Collector’s Office that reaches out to the taxpaying public by physically going into the field as educators, investigators, and finally as collectors. Our primary mission and goal is to help the taxpayers of Orange County meet their county tax obligations in a manner that is both courteous and respectful while at the same time being asefficient as possible to maximize the amount of tax revenue collected.

Field Operations Department currently focus on two major county taxes

•Delinquent tangible personal property taxes

•Delinquent local business tax receipts.

All of this is done through a program of information and education aimed at taxpayers with unmet county tax obligations. Responsible for bringing each of these accounts to an acceptable resolution.

•Certified as Code Enforcement Officers.

Primary Duties include:

•Monitor the county for going out of business sales (which require a permit from the Business Tax Department.

•Check mobile homes in the county for the appropriate registration decals.

•Deliver Tax deed notices from the Tax Department to homesteaded properties that are in danger of being auctioned.

17


SunTrust

18

Support Services Department


The Support Services Department: (SSD) maintains and supports all logistic elements of the Orange County Tax Collector and its operations.

•Facility, Systems and Equipment

•Fixed Assets

•Inventory Assets

•Records Management

•Parking Inventory

•Secure Key System

•Telephones

•Emergency Response Plan

•Binding and laminating

•Shipping and Receiving

•Distribution center vault

•Courier Services

•Fleet Vehicles


Our budget

“The bottom line!FY 11/12

Fees $35,176,801,63

EXPENSES $15,822,138.37

UNUSED FUNDING $19,354,663.26

19

20

UNUSED FEES


21

Budget


FY 11/12


Budget

22

FY 11/12


Our expenses

Personnel $12,614,598 $ 11,901,259

Operating $ 4,134,473 $ 3,778,748

Capital $ 143,130 $ 142,130

FY 11/12

23

$16,892,201 $ 15,822,137

Budget Actual

24


25



THANK YOU!

26

Documents

TAX COLLECTOR’S OFFICE Orange County, Florida Government/docs/Tax...TAX COLLECTOR’S OFFICE ∙Orange County, Florida ... •Secure Key System