Tata Group Brochure

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T h e T a t a C o m m i t m e n t

At the Tata Group we are committed to improving the quality

of life of the communities we serve. We do this by striving for

leadership and global competitiveness in the business sectors in

which we operate.

Our practice of returning to society what we earn evokes trust

among consumers, employees, shareholders and the community.

We are committed to protecting this heritage of leadership with

trust through the manner in which we conduct our business.

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Information Technology

• Tata Consultancy Services............ 38

• Tata Elxsi ........................................ 42

• Tata Technologies ......................... 44

• Tata Interactive Systems .............. 47

• Tata Business Support Services ... 48

Communications

• Tata Sky ......................................... 49

• Tata Teleservices ........................... 50

• Tata Communications ................... 52

information technology& communications

An Introduction .....................................04

Group History ........................................06

International Locations .........................09

Promoter Companies

• Tata Sons ............................................10

Subsidiaries & Divisions

• Tata Consulting Engineers • Tata Housing Development Company • Tata Petrodyne • Tata Financial Services • Tata Quality Management Services

• Tata Industries ...................................11

Divisions

• Tata Strategic Management Group • Tata Interactive Systems

G r o u p

engineering

Automotive

• Tata Motors ............................................... 22 Subsidiaries / Associates / JVs • Jaguar Land Rover • Tata Marcopolo Motors • Tata Daewoo Commercial Vehicle Company •Tata Motors (Thailand) • Tata Technologies • Tata Cummins • HV Transmissions and HV Axles • TAL Manufacturing Solutions • Tata Motors European Technical Centre • Tata Motors Finance • Hispano Carrocera • Tata AutoComp Systems • TML Distribution Company • Concorde Motors

• Tata AutoComp Systems .......................... 28 JVs • Tata AutoComp Systems Limited Interiors and

Plastics Division • Nanjing Tata AutoComp Systems • Tata Johnson Controls Automotive • Tata Toyo Radiator • Tata Yazaki AutoComp • Automotive Stampings & Assemblies • Tata Ficosa • TACO Composites • Tata AutoComp GY Batteries • TACO Hendrickson Suspensions

• Telco Construction Equipment Company ................................................... 30 Engineering Products & Services

• Tata Projects .............................................. 31• Voltas ........................................................ 32• Tata Consulting Engineers ....................... 34• TRF ............................................................. 35

materials

Metals

• Tata Steel .......................................14

Subsidiaries / Associates / JVs

• Tata Steel Europe (Corus) • NatSteel Holdings • Tata Steel Thailand • Tinplate Company of India • Tayo Rolls • Tata Steel Processing and Distribution • Tata Refractories • Tata Sponge Iron • Tata Metaliks • Tata Metaliks Kubota Pipes • Tata Pigments • Jamshedpur Injection Powder • TM International Logistics • mjunction services • TRF • Jamshedpur Utility and Service Company • The Indian Steel and Wire Products • Tata BlueScope Steel • Dhamra Port Company • Lanka Special Steel • Sila Eastern Company • Tata Steel KZN • Tata NYK • S&T Mining Company • Rawmet Ferrous Industries

Associated Sector

• Tata Refractories ............................18

Composites

• Tata Advanced Materials ...............19


services

Hotels, Property Development

• Indian Hotels (Taj Hotels Resorts

and Palaces) .................................62

• Tata Realty and Infrastructure ....65

• Tata Housing Development

Company ......................................66

• JUSCO ...........................................67

• Drive India Enterprise Solution

Limited (DIESL).............................68

Financial Services

• Tata AIG Life

Insurance Company .....................69

• Tata AIG General

Insurance Company .....................69

• Tata Asset Management ..............70

• Tata Investment Corporation ......70

• Tata Capital ..................................71

Other Services

• Tata Strategic ...............................72

• Tata Services ................................73

energy

• Tata Power ................................56

Subsidiaries • North Delhi Power Limited

(NDPL) • Powerlinks Transmission • Tata Power Trading Co. • Strategic Electronics Division

(SED)

• NELCO

• Tata BP Solar ............................59

consumer products

• Tata Global Beverages ............76

• Titan Industries .......................80

• Infi niti Retail ............................83

• Trent .........................................84

chemicals

• Tata Chemicals ........................88

• Rallis India ...............................91

• Advinus ....................................93

• Trusts .................................................... 100

• Institutes ............................................. 106

• NCPA ..................................................... 108

• Sports ................................................... 109

• Tata Council for

Community Initiatives.................... 110

• Product Index .................................... 111

international operations .....94

• Tata International ...............................98

corporate social responsibility

O v e r v i e w


The Tata Group comprises operating companies in seven business sectors : Materials, Engineering, Information Technology and

Communications, Energy, Services, Consumer Products and Chemicals. The Group was founded in the last quarter of the 19th century in

India when the country had just set out on the road to gaining independence from British rule. Consequently, the founders of the Group

aligned business opportunities with nation building. This approach remains ingrained into the Group’s ethos even today even as it spreads

its operations to other geographies.

The Tata Group is today India’s largest conglomerate with revenues of $67.4 bn in the fi nancial year ending March 31, 2010. The Group

companies had 396,517 people on their rolls on March 31, 2010. Its 28 publicly listed companies have a combined market capitalisation

which is one of the highest among all business houses in India and a shareholder base of over 3.5 million. Group companies export products

and services to over 85 countries and have operations in over 80 countries.

The Tata companies share a set of fi ve core values derived from the Group’s early beliefs which even today drive all business decisions.

These values are : Integrity, Understanding, Excellence, Unity and Responsibility. The Group and its companies have been distinctive in

their adherence to business ethics and their commitment to corporate social responsibility. This legacy has earned the trust of the Group’s

stakeholders in a measure few business houses can match.

T H E T A T A G R O U P


(Major shareholdings)

• Tata Consultancy Services• Tata Steel• Tata Motors• Tata Power• Tata Communications• Tata Chemicals• Tata Global Beverages• Indian Hotels• Titan• Voltas• Tata Elxsi• Trent• Tata Investment Corporation• Tata Teleservices• Tata International• Tata AIG General Insurance Company• Tata AIG Life Insurance Company• Tata Sky• Tata Asset Management• Tata Advanced Systems• Tata Capital• Tata Realty and Infrastructure• Tata Industries• Tata Petrodyne• Tata Housing• Tata Consulting Engineers

(Major shareholdings)

• Tata Advanced Materials

• Tata AutoComp Systems

• Tata Industrial Services

• Drive India Enterprise Solutions

• Advinus Therapeutics

• Tata Sons Limited

• Tata Industries Limited

Sir Dorabji Tata Trust Sir Ratan Tata Trust Other Tata-endowed Trusts

66% shareholding

Tata Sons Limited

G R O U P H O L D I N G S T R U C T U R E

Tata Industries Limited

Board of Directors

Mr. Ratan N Tata ••Chairman

Mr. Farrokh K Kavarana ••Dr. Jamshed J Irani •

Mr. R Gopalakrishnan •Mr. Ishaat Hussain ••

Finance Director

Mr. R K Krishna Kumar ••Mr. Arun R Gandhi •Mr. Cyrus P Mistry •

Mr. Kishor A Chaukar •Managing Director

Mr. S Ramadorai •Mr. B Muthuraman •

Mr. Prasad R Menon •Mr. Ravi Kant •

Mr. K R S Jamwal • Executive Director

50% shareholding

0405


1 9 3 2

Tata Airlines,

a division of Tata Sons,

is established, opening

up the aviation

sector in India.

1 9 1 7

The Tatas enter the

consumer goods

segment as

the Tata Oil Mills

Company is established

to make soaps,

detergents and

cooking oils.

1 8 6 8

Jamsetji Nusserwanji

Tata starts a

private trading fi rm

laying the foundation

of the Tata Group.

1 9 0 2

The Indian Hotels Company

is incorporated to set up the

Taj Mahal Palace and Tower,

India’s fi rst luxury hotel,

which opened in 1903.

1 9 0 7

The Tata Iron and Steel

Company is established to set

up India’s fi rst iron and steel

plant in Jamshedpur, which

started production in 1912.

1 9 1 0

The fi rst of the three

Tata Electric Companies,

the Tata Hydro-Electric

Power Supply Company,

is set up to generate

electricity.

1 9 1 1

The Indian Institute

of Science is established

in Bengaluru to serve

as a centre for

advanced learning.1 9 1 2

Tata Steel introduces

eight-hour working

days, well before

such a system was

implemented by

law even in most

western countries.

group history

1 8 7 4

The Central India

Spinning, Weaving

and Manufacturing

Company is set up,

marking the Group’s

entry into textiles.


1 9 4 5

Tata Engineering and Locomotive

Company (renamed Tata

Motors in 2003) is established

to manufacture locomotive

and engineering products. The

company began manufacturing

commercial vehicles in 1954 in a

JV with Daimler Benz.

1 9 3 9

Tata Chemicals is

established.

1 9 8 4

Titan Industries —

a joint venture between

the Tata Group and the

Tamil Nadu Industrial

Development Corporation

(TIDCO) — is set up to

manufacture watches.

1 9 5 2

Pandit Jawaharlal Nehru,

India’s fi rst Prime Minister,

requests the Group to

manufacture cosmetics in

India; and Lakme

is established.

1 9 6 8

Tata Consultancy

Services (TCS),

India’s fi rst software

services company,

is established as a division

of Tata Sons.

1 9 9 5

Tata Quality

Management Services

institutes the JRD QV

Award, modelled on

the Malcolm Baldrige

National Quality

Value Award of the

United States, laying the

foundation of the Tata

Business Excellence

Model.

1 9 9 6

Tata Teleservices Limited

(TTSL) is established to

spearhead the

Group’s foray into the

telecom sector.

0607

1 9 9 8

Tata Indica — India’s

fi rst indigenously

designed, developed

and manufactured car —

is launched by Tata Motors,

spearheading the

Group’s entry into

passenger cars.


2 0 0 0

Tata Tea (since named as

Tata Global Beverages) acquires

the Tetley Group, UK,

in the first major

acquisition of an

international brand

by an Indian group.

2 0 0 2

The Tata Group acquires a

controlling stake in

Videsh Sanchar Nigam

Limited (now Tata

Communications) — India’s

leading international

telecommunications

service provider.

Tata Consultancy Services

becomes the first Indian

software company to cross one

billion dollars in revenues.

Titan launches Edge,

the slimmest watch

in the world.

2 0 0 1

Tata-AIG — a joint

venture between

the Tata Group and

American International

Group Inc (AIG) —

marks the Group’s

re-entry into insurance.

The Group’s insurance

company, New India

Assurance, was nation-

alised in 1956.

2 0 0 4

Tata Motors acquires

the heavy vehicles unit

of Daewoo Motors,

South Korea.

Tata Steel makes its

first major overseas

investment in NatSteel

Asia, headquartered

in Singapore.

Tata Consultancy

Services goes public in

India's private sector's

largest initial

public offer.

2 0 0 7

Tata Steel acquires

Corus, the UK-based

steel company, for

$ 12.1 bn, then

the biggest overseas

acquisition by an

Indian company.

Currently Tata Steel is

among top 10 global

steel companies with

crude steel production

capacity of over

28 million tonnes

per annum.

2 0 0 5

Indian Hotels adds

New York's iconic

hotel, The Pierre, to

its portfolio as also its

Ginger "Smart Basics"

hotels in India.

Tata Communications

acquires

Tyco Global Network,

making it one of the

world's largest provider

of submarine cable

bandwidth.

2 0 0 8

Tata Motors acquires

the Jaguar Land Rover

businesses from Ford

Motor Company and

unveils the Tata Nano,

among the world’s

cheapest cars.

United States �Tata Incorporated �Tata Global Beverages ��TCS �� Tata Communications �Indian Hotels ��Tata Technologies ��Tata Chemicals �Tata Steel ��

CanadaTCS ��Tata Communications �Tata Technologies �Tata Steel ��

MexicoTCS ��Tata Technologies �

ChileTCS ��

EcuadorTCS ��

UruguayTCS ��

BrazilTCS ��Tata International �

ArgentinaTCS ��

ColumbiaTCS ��

BermudaTata Communications �

PortugalTata Communications �

SpainTata Motors � ��Tata Communications �

United Kingdom �Tata Limited �Tata Global Beverages � ��TCS ��Indian Hotels ��Tata Communications �Tata Motors �Tata Chemicals �Tata Technologies ��Tata Steel ��

FinlandTCS �

FranceTCS �Tata Communications �Tata Technologies �Tata Steel ��

GermanyTCS �Tata Technologies ��Tata Communications �Tata Steel ��

BelgiumTCS �Tata Communications �Tata Steel �

LuxembourgTCS �Tata Communications �

SwitzerlandTCS �Tata Communications �Tata Steel �

PolandTCS �Tata Communications �

UkraineTata Motors �

NetherlandsTata Communications �Voltas �TCS �Tata Chemicals �Tata Steel��

DenmarkTCS �

HungaryTCS ��Tata Communications �

Czech RepublicTata Global Beverages �

IrelandTCS �Tata Communications �

ItalyTata Communications �TCS �

GreeceTata Steel �

TurkeyTata Steel �

SwedenTCS �Tata Communications �Tata Steel��

NorwayTata Communications �Tata Motors �TCS �

RussiaTata Motors �Tata Communications �Tata Global Beverages ��

MoroccoTCS �Tata Chemicals �Tata Motors �

SenegalTata Motors �Tata International �

GhanaTata International �

NigeriaTata International �

Ivory CoastTata Steel �

MalawiTata Global Beverages �

NamibiaTata International �

ZambiaIndian Hotels �Tata International �

ZimbabweTata International �

South Africa �Indian Hotels ��Tata International �TCS ��Tata Steel ��Tata Communications ��Tata Global Beverages ��Tata Chemicals �Tata Motors �

MozambiqueTata International �Tata Steel �Tata Chemicals �

UgandaTata International �

TanzaniaTata International �

KenyaTata Global Beverages �Tata Motors �Tata Chemicals �Tata International �

BotswanaTCS �

MauritiusTata Chemicals �

Saudi ArabiaVoltas �TCS �

QatarTata Consulting Engineers �

OmanVoltas �Tata Steel �

UAETata International �Indian Hotels �Voltas ��TCS ��Tata Communications �

BahrainTCS �

MaldivesIndian Hotels �

PakistanTata Global Beverages ��

Sri LankaTata Communications �Indian Hotels �Tata Steel �Tata Global Beverages �

NepalTata Communications �

BhutanIndian Hotels �

BangladeshTata Global Beverages � �Tata Motors ��

China �TCS# ��Tata International# �Tata Communications# �

Tata Steel ��Tata Global Beverages ��Tata AutoComp �Tata Technologies �

ThailandTata Steel �Tata Motors �TCS �Tata Technologies ��

MalaysiaTata Steel �Indian Hotels �TCS �

SingaporeTata Communications �Tata Steel �Tata Technologies ��Tata Motors �TCS ��Tata Chemicals �Tata Power �

The PhilippinesTata Steel �TCS ��

VietnamTata Steel ��

TaiwanTCS �

IndonesiaTCS �Tata Power �

South KoreaTata Motors ��Tata Technologies �TCS �

JapanTCS �Tata Communications �Tata Technologies �

AustraliaTCS ��Tata Steel ��Indian Hotels �Tata Communications � �

New ZealandTCS �

Head Offi ce �� Group Representative Offi ce �� JV/Subsidiary/Associate �� Production Facility/Property �� Global Development Centres (GDC) �� R&D Centre/Centre of Excellence (CoE) ��

• TCS has 18 offi ces in USA including 3 Development Centres. In the UK, TCS has 11 offi ces including one Development Centre. TCS has an additional 111 offi ces in 42 countries around the world

• Tata Steel Group has fi nishing facilities/offi ces in UK, Ireland, Turkey, Canada, Switzerland, Belgium, Sweden, Spain, Germany, France, USA among other countries

• Tata Interactive Systems has Development Centres in Germany, Switzerland. Its sales and marketing operations span the US, Canada, the UK, Mainland Europe, Australia, New Zealand, the Middle East and Asia

• Tata Elxsi has offi ces in USA, UK, France, Germany, Japan, Seoul and UAE. Design studios in UK, Japan and Animation/VFX studio in USA

• Tata Power through its subsidiaries has offi ces in Singapore and Indonesia

• Tata Technologies has offi ces in the USA (10), Canada (1) , Mexico (3) , UK (2), Germany (2) , France (3) and South Korea (1)• Tata International has offi ces in Ethiopia, China, Malawi, Vietnam, Thailand and Uruguay• Voltas has offi ces in Saudi Arabia, UAE, Qatar, Singapore and Bahrain• Tata Global Beverages has its corporate head offi ce in the UK as well as major regional bases in Australia, Canada, Poland and USA which support its fi ve sales and marketing regions: UK and Africa; Europe, Middle East and Russia; USA; Canada and Australia; South Asia• Tata Communications has subsidiaries in Guam, Luxembourg, Puerto Rico, Poland, Austria and Taiwan• Titan has a sourcing offi ce in Hong Kong and retail outlets in 27 countries

international locations

Please see pages 94-97 for details on International Operations

# Hong Kong

0809

In addition ...


SONS

Established as a trading fi rm by Jamsetji Tata in 1868, Tata Sons is the promoter of the major Tata companies and holds the majority promoter

holding in the Tata companies. The Chairman of Tata Sons is traditionally regarded as the Group Chairman.

Tata Sons is the owner of the Tata name and the Tata trademarks which are registered in India and several other countries and are used by

Tata companies in relation to their products and services. The terms of use of the Tata mark and logo by the companies are governed by the

Brand Equity and Business Promotion Agreement signed between Tata Sons and the respective company.

About 66% of the equity capital of Tata Sons is held by public philanthropic trusts endowed by the members of the Tata family, the two

biggest being the Sir Dorabji Tata Trust and the Sir Ratan Tata Trust, both created from the estates of the sons of the Group’s founder.

(Please also see pages 100-105.)

Besides other subsidiary companies which separately appear in this brochure, Tata Sons’ remaining operating subsidiaries and divisions are:

Tata Consulting Engineers Limited is a premier consulting engineering organisation with over 3,000 highly qualifi ed and experienced

technical professionals offering the full range of engineering and consultancy services to its clients, spanning concept development to

commissioning support on their new or expansion projects. The sectors served are: Power (generation, transmission & distribution), alternate

energy, infrastructure, chemicals, industrial, steel and metals, mining and minerals. ISO 9001:2008 certifi ed, TCE has completed over 6,500

assignments in India and overseas. (Please also see page 34.) (www.tce.co.in)

Tata Housing Development Company Limited : Commencing operations in 1984, Tata Housing is one of the key players in the real estate

industry in India. Its primary business is the development of properties in the residential, commercial and retail sectors. Its operations

span various aspects of real estate development, such as land identifi cation and acquisition, project planning, designing, marketing and

execution and property management. The company caters to the needs of home buyers across all income segments – from low cost housing

through “Shubh Griha” homes, to “New Haven” in the affordable housing segment and through distinctive projects in luxury housing.

(Please also see page 66.) (www.tatahousing.com)

Tata Petrodyne : A 100% owned subsidiary, Tata Petrodyne owns interests in several oil gas fi elds in the Cambay basin and in the Cauvery

basin in India and in a gas block in the Southern Gas Basin of the UK North Sea. It has recently acquired an offshore exploration block in

Australia where it is the sole interest holder and operator. (www.tatapetrodyne.in)

Tata Financial Services : An in-house fi nancial consultancy that offers a range of fi nancial and corporate advisory services.

Tata Quality Management Services : Its primary mission is to collaborate with group companies, through long and short-term initiatives

and training and assessment programmes, to maximise their performance potential through the Tata Business Excellence Model.

Contact : Chief, Group Corporate Affairs, Tata Sons, 24, Homi Mody Street, Mumbai-400 001, India. Tel : +91-22-6665 7887 Email : [email protected]

Jamsetji Nusserwanji Tata - Founder, Tata Group

promotercompanies


INDUSTRIES

Tata Industries was set up by Tata Sons in 1945 as a managing agency for businesses promoted by Tata Sons. After the abolition of the

managing agency system its mandate was recast in the early 1980s to promoting the group’s entry into new and high-tech industries.

Tata Industries has initiated and promoted the group’s ventures into several sectors, which include auto components, advanced

materials, telecommunications and life sciences. Tata Industries continues to evaluate opportunities for promoting new business

ventures and pioneers the entry of Tata into emerging technologies which exhibit the potential to become large businesses. Tata

Industries continues to be closely associated with the group’s telecommunication businesses. Tata Industries also has two operating

divisions which function as independent profi t centres:

Tata Strategic Management Group (Tata Strategic) is the largest Indian-owned management consulting fi rm in South Asia. Its clientele

includes private sector companies in India, multi-national corporations, public sector/Government and companies promoted by Tatas.

Over 50% of its business comes from non-Tata clients and 20% from international clients.

Tata Strategic offers a wide range of solutions covering direction setting, driving strategic initiatives and implementation support.

It works with clients across the following industry domains: Automotive and Engineering; Metals; Infocom, Media and Education;

Chemicals; Energy; Consumer and Retail; Infrastructure; Hospitality and Travel; and the following functional areas: Strategy;

Organisational Effectiveness; Operations; Marketing. Tata Strategic is an IP driven fi rm with unique India insights and proprietary

frameworks. Its network of alliances expand its global footprint and offer clients advanced solutions, international experience and end-

to-end services. (Please also see Page 72) (www.tsmg.com)

Tata Interactive Systems (TIS) is the global leader in E-Learning Solutions and Simulations. TIS’ learning solutions are designed to enable

organisational initiatives across industry verticals and have proven their effectiveness at more than 60 Fortune 500 companies.

Leveraging its solid international experience, over 20 years, in developing interactive and media rich learning solutions, TIS has launched

CLASSEDGE, an innovative and comprehensive educational solution for Indian schools. CLASSEDGE is designed to help teachers deliver

high quality instruction, with an effective blend of classroom activities and interactive multimedia demonstrations.

TIS is the only learning solutions organisation in the world to be assessed at Level 5 in both the SEI-CMM and P-CMM frameworks. Its

solutions have won nearly 50 prestigious international awards over the last 10 years. (Please also see Page 47) (www.tatainteractive.com)

Contact : Tata Industries Limited, Bombay House, 24, Homi Mody Street, Mumbai - 400 001, India.Tel : +91-22-6665 7373 Fax : +91-22-6665 7974 Email : [email protected]

promotercompanies

Bombay House - Head Offi ce, Tata Group

1011


02_Tata Main Brochures_2010 (012-019).indd 12 4/14/11 4:07:38 PM

Metals

Tata Steel

Associated Sector

Tata Refractories

Composites

Tata Advanced Materials

materials

Iron and steel was the foundation on which the Tata Group was built, and the

cornerstone of the country’s rise to industrial prominence. A saga that started

in 1907 continues to gather steam, with the pace-setting Tata Steel maturing

into one of the world’s largest steel producers and an innovator exploring new

applications and opportunities for growth and globalisation.

materials

02_Tata Main Brochures_2010 (012-019).indd 13 4/1/11 10:30:48 AM

materials

IntroductionTata Steel is among the top-ten global steel companies with a crude steel production capacity of over

28 million tonnes per annum (mtpa). A Fortune 500 company, the Tata Steel Group is the world’s second most

geographically diversifi ed steel producer, employing over 80,000 people across fi ve continents in nearly

50 countries. The Group`s vision is to be the world’s steel industry benchmark in “Value Creation” and “Corporate

Citizenship” through the excellence of its people, its innovative approach and overall conduct. Underpinning the

vision is a performance culture committed to aspirational targets, safety and social responsibility, continuous

improvement, openness and transparency.

Tata Steel’s global growth began with the objectives of attaining a larger geographic footprint and to service

a global customer base, including the mature markets of UK and Europe and the fast-growing South East Asia

and China markets. Apart from its Indian operations, the Tata Steel Group today comprises European operations

through Tata Steel Europe – (www.tatasteeleurope.com) and South East Asian operations through Tata Steel

Thailand (www.tatasteelthailand.com) and NatSteel Holdings. (www.natsteel.com.sg)

Indian OperationsEstablished in 1907, Tata Steel founded and developed India’s fi rst industrial city, now Jamshedpur, where the

company established one of the Asia’s fi rst integrated steel plant. The Jamshedpur works currently comprises

a 6.8 mtpa crude steel production facility (with plans to grow to 10 mtpa by FY 12) and a variety of fi nishing

mills. Tata Steel has a signifi cant presence in allied and downstream areas through its various Strategic Business

Units, namely the Tubes Division, Wire Division, Bearings Division, Ferro Alloys and Minerals Division, Agrico

Division and Tata Growth Shop. The company also possesses and operates captive iron ore, coking coal, and

chrome ore mines.

Tata Steel is developing three greenfi eld steel projects in the Indian states of Jharkhand, Odisha and Chhattisgarh,

which will provide an additional capacity of 23 mtpa. Its 6 mtpa integrated greenfi eld steel plant project at

Kalinganagar in Odisha is already underway.

Products & Brands : Tata Steel’s Jamshedpur works produces hot and cold rolled coils and sheets, galvanised

sheets, tubes, wire rods and construction rebars. To differentiate its premium quality steel products, Tata

Steel has introduced brands such as Tata Steelium (the world’s fi rst branded cold rolled steel), Tata Shaktee

(galvanised corrugated sheets), Tata Tiscon (re-bars), Tata Bearings, Tata Agrico (hand tools and implements),

Tata Wiron (galvanised wire products), Tata Pipes (pipes for plumbing, irrigation and plant processes), Tata

Structura (contemporary construction material) and Galvano.

STEEL www.tatasteel.com

A view of the main gate at Tata Steel Works, Jamshedpur


European Operations Tata Steel Europe has a crude steel production capacity of more than 20 million tonnes and has operations

in the UK, Netherlands, Germany, France and Belgium. Its long and strip products cater to the construction,

automotive, packaging, engineering and other markets worldwide.

Comprising three operating divisions – Strip Products, Long Products and Distribution & Building Systems –

Tata Steel Europe produces carbon steel at its integrated steelworks at Port Talbot, Scunthorpe and IJmuiden in

The Netherlands. With innovation and continuous improvement at the heart of its business performance, Tata

Steel Europe aims to create value by offering a differentiated product range supported by unrivalled customer

service.

South East Asia Operations

NatSteel Holdings (www.natsteel.com.sg) is one of the largest steel producers in the Asia Pacifi c region. With

headquarters in Singapore, it has more than 3,200 employees in Singapore, China, Thailand, Vietnam and

Australia. It has a production capacity of 0.8 mtpa and delivers around 2 mtpa of high quality steel products for

the construction industry. NatSteel has associate steel companies in Malaysia and The Philippines.

Tata Steel Thailand (www.tatasteelthailand.com) is 67.9% owned by the Group, has its headquarters in Bangkok

and is the largest producer of long steel products in Thailand, with a manufacturing capacity of 1.7 mtpa.

Raw Materials

Owning iron ore mines and collieries in India have historically given Tata Steel a distinct advantage in raw

material sourcing. Tata Steel is also working towards enhancing the security of the raw material requirement

for its global operations through joint ventures in Thailand, Australia, Mozambique, West Africa, Oman and

Canada.

In 2008, Tata Steel India became the fi rst integrated steel company in the world, outside Japan, to be awarded

the Deming Application Prize for excellence in Total Quality Management.

After more than a century of growth, the Tata Steel Group is well positioned to service a global customer base,

to enjoy economies of scale in plant utilisation and research and development, and to deliver its ambitious

vision with a motivated and highly-skilled workforce.

Subsidiaries / Associates / JVs

Tinplate Company of India Limited (TCIL) : With a market share of over 35%, it is the industry leader in tinplate

manufacturing in India. (www.tatatinplate.com)

'H' Blast Furnace at the Jamshedpur works

1415

Blast Furnaces at Corus’ Scunthorpe Site


materials

Tayo Rolls Limited : India’s leading rolls manufacturer and supplier, the company produces rolls which fi nd

application in integrated steel plants, power plants, the paper, textile and food processing and the government

mint. (www.tayo.co.in)

Tata Steel Processing and Distribution Limited (TSPDL) : TSPDL is in the business of steel processing and

distribution. It offers hot and cold rolled fl at steel products in customised sizes and quantities through processing

and materials management services. (www.tspdl.com)

Tata Refractories Limited (TRL) : TRL produces high alumina, basic, dolomite, silica and monolithic refractories

and offers design, procurement and re-lining applications services. It is one of the few companies worldwide to

produce silica refractories for coke ovens and the glass industry. The company has a basic bricks manufacturing

unit in China. (www.tataref.com) (see also page 18)

Tata Sponge Iron Limited (TSIL) : TSIL is the fi rst Indian sponge iron plant based on Tata Steel’s Direct Reduction

Technology. (www.tatasponge.com)

Tata Metaliks : Amongst the top wealth creating companies (EVA+) in the country, Tata Metaliks is engaged in

the business of manufacturing and selling foundry grade pig iron. (www.tatametaliks.com)

Tata Metaliks Kubota Pipes : This is a three-way joint venture between Tata Metaliks and Japan-based

companies Kubota Corporation and Metal One Corporation. It was established in July 2007 to manufacture and

market ductile iron pipes.

Tata Pigments Limited (TPL) : It is a national player and one of the largest producers of synthetic iron oxide

pigments in India. TPL’s range of products includes oxides of iron, dry cement paint, exterior emulsion paint and

distemper. (www.tatapigments.com)

Jamshedpur Injection Powder Limited (JAMIPOL) : JAMIPOL manufactures carbide de-sulphurising

compounds which are used for de-sulphurising hot metal for the production of low-sulphur, high-quality steel.

(www.jamipol.com)

TM International Logistics Limited (TMILL) : TMILL provides material handling and port operation services at

Haldia and Paradip Ports in addition to providing freight forwarding and chartering services. (www.tmilltd.com)

Tata NYK is a joint venture with Nippon Yusen Kabushiki Kaisha (NYK Line) for setting up a shipping company

to cater to dry bulk and break bulk cargo.

mjunction services limited : mjunction, a 50:50 venture of SAIL and Tata Steel, is India’s largest e-commerce

company and the world’s largest e-marketplace for steel. (www.mjunction.in)Colourful cans

Wire Rods

Cold Roll Coils

Bearings

Steel Wires

Tubes

Galvanised sheets


TRF Limited : TRF is one of India’s leading companies in the business of design, manufacture, supply, installation and

commissioning of engineered-to-order equipment and systems in the areas of bulk material handling, processing,

reclaiming and blending. (www.trfl td.com) (see also page 35)

Jamshedpur Utility and Service Company Limited (JUSCO) : Re-engineered out of Tata Steel’s town services, JUSCO is a

wholly-owned subsidiary of Tata Steel and is the country’s fi rst enterprise that provides municipal and civic services for

townships. (www.juscoltd.com) (see also page 67)

The Indian Steel and Wire Products Limited (ISWP) : Acquired by Tata Steel in 2003, ISWP has two units – a wire

unit comprising wire drawing mills, wire rod mills and a fastener division and a steel roll manufacturing unit named

Jamshedpur Engineering and Machining Company (JEMCO).

Tata BlueScope Steel Limited : A joint venture with BlueScope Steel Limited, Australia, Tata BlueScope Steel Limited

offers a comprehensive range of branded steel products for building and construction applications. The company is

constructing a state-of-the-art metallic coating and painting facility at Jamshedpur. (www.tatabluescopesteel.com)

Dhamra Port Company, Odisha : A joint venture between Larsen & Toubro Ltd. and Tata Steel Ltd., the company is

building a deep-draft (18 metres) all weather port on the east coast of India. (www.dhamraport.com)

Lanka Special Steel Limited : The only unit in Sri Lanka manufacturing galvanised wires.

Sila Eastern Company Limited : Established to develop limestone mines in Thailand, mainly for the captive use of

Tata Steel.

Tata Steel KZN : Produces ferro chrome at its new plant in Richards’ Bay, South Africa.

Tata NYK : Japan-based Nippon Yusen Kaisha NYK Line is one of the largest shipping companies in the world. It is a core

Mitsubishi Company. It is the tenth largest container transportation and shipping company in the world.

S&T Mining Company Pvt. Ltd : Tata Steel has entered into an alliance with the largest steel making company of

India – SAIL for raw material security. Accordingly, a new JV company, S&T Mining Company Pvt. Ltd was incorporated in

September 2008 with its registered offi ce in Kolkata.

Rawmet Ferrous Industries : Tata Steel acquired 100% equity stakes in Rawmet Ferrous Industries. Rawmet has a

Ferro Alloy Plant near Cuttack (Odisha), with a capacity of 50,000 tonnes production per annum of High Carbon Ferro

Chrome.

Corporate Sustainability

Tata Steel was founded on the philosophy that society is not just another stakeholder in its business, but the prime

purpose of it. As Tata Steel’s operations have expanded to new geographies, the company has retained a collective

focus on the various areas of corporate sustainability that impact the environment, people and their health, and society

A view of Tata Steel, Thailand plant

Cut-and-bend operations of NatSteel Asia, Singapore

1617

The IJmuiden plant at night


materials

REFRACTORIES www.tataref.com

Tata Refractories Limited (TRL), India’s leading refractories manufacturer, began its operations in 1958 in

Belpahar in the picturesque Ib Valley of Jharsuguda district, the hub of industrial activity of the eastern

Indian State of Odisha. TRL is an associate of Tata Steel.

TRL has a production capacity of 3.8 million tonnes from two modern plants and five operating units –

with its main works at Belpahar having the highest plant capacity under one roof in the world – and a wide

product basket of six main product lines – silica, high alumina, basic, dolomite, flow control products &

monolithics – catering to a range of industries in the metals, chemicals and petro-chemicals sectors. View of Tata Refractories' plant in China

Contact : Chief – Corporate Affairs & Communications, Tata Steel, Jamshedpur-831 001, India. Tel : +91-0657-2431 142

Fax : +91-0657-2425 182 Email : [email protected]

at large. As a policy, all its businesses promote and encourage economic, social and educational development

within their communities while also giving active support to local initiatives. The Tata Steel Group’s focus in the

area of corporate sustainability includes social sustainability, environmental sustainability, social welfare, sport

and inclusive growth in an attempt to ensure that the Group’s successes are shared by all its constituents and

stakeholders.

In India, the company is pledged to causes such as strengthening civic amenities in and around its sites, providing

healthcare, education, training, employment and recreation, and preserving culture and heritage, especially of

indigenous tribes. Tata Steel has expanded its reach from the city of Jamshedpur and its adjoining urban areas

to over 800 villages in the Indian States of Jharkhand, Odisha and Chhattisgarh, touching the lives of hundreds

of thousands of people.

In Europe, initiatives like apprenticeships and graduate schemes, sponsorship of British Triathlon and several

other programmes have ensured that extended communities are benefi ted by the Group’s businesses.

Recognising that responsibility for managing environmental impact goes beyond production operations,

the company believes that product characteristics and information that is provided to customers can have

a profound effect on the environmental impact of products. As a large company, Tata Steel also encourages

suppliers to share its high level of commitment to the environment.

A triathlon sponsored by Tata Steel Europe


Defence and Industrial Composites Division

Tata Refractories main entrance at Belpahar, Odisha

Profi le

Tata Advanced Materials is engaged in the design, manufacture, and assembly of composite products for applications in aerospace, defence, and industrial sectors, meeting global quality levels.

Business Divisions

Aerospace

This division offers complete end-to-end solutions from concept to product for applications in space, aircraft & helicopter in the area of :

Design & analysis; Tool design & manufacturing; Manufacturing & assembly of composite components; Material testing & characterisation.

Its state-of-the-art facility consists of clean rooms, cold store, critical process & quality equipments like autoclaves, NDT, etc. backed up by quality systems & customer approvals. It’s an AS9100 & NADCAP certified (first in India) company.

Its customer list includes Boeing, FACC, Spirit, UTC, Goodrich, SAAB, HAL, VSSC and NAL.

Defence and Industrial Composites

This division is actively engaged in offering solutions for personal armour, vehicle armour, and provides end-to-end solutions for applications in energy and medical segments. Its customer list includes MOD, Navy, State Police Forces, OFMK, BDL, GE- Medical, Siemens and RRB.

TATA ADVANCED MATERIALS

Aerospace Division

Contact : Sales & Marketing, Tata Advanced Materials, 10, Jigani Industrial Area, Jigani 562 106, Bengaluru, India. Tel : +91-80-6695 5500 Fax : +91-80-2782 5570 Email : [email protected] (for Aerospace) & [email protected] (Defence & Industrial)

Contact : GM (PR & HRD), Tata Refractories Limited, Belpahar, Dist.- Jharsuguda – 768218, Odisha, India. Tel : +91 6645 258393 Fax : +91 6645 250243 Email : [email protected]

1819

www.tamlindia.com

TRL also offers value-added services in the form of total refractories solutions & total refractories management

through its Refractories Engineering Management Services department. TRL is also the number one exporter of

refractories from India with 24% market share.

Apart from its main works at Belpahar, TRL has two captive mines in Odisha for quartzite and plastic clay; a

manufacturing unit in Bayuquan, Lioning Province, China; operations in Jamshedpur, Salem, Bhuj, Jhansi and

Hyderabad in India; and marketing offices in Delhi, Mumbai, Kolkata, Jamshedpur, Bengaluru, Belpahar, Kuala

Lumpur, UK & UAE.

TRL has been certified to IMS certification which includes ISO 9001, ISO 14001 & OHSAS 18001.



engineering

The Tata Group has energised India’s immense pool of engineering talent in myriad

ways while delivering products, services and solutions that have enhanced the

country’s capabilities and improved the lives of its citizens. Exemplars of this spirit of

engineering excellence are the Indica, India’s fi rst indigenously produced passenger

car, and the Tata Nano, the world’s cheapest car.

Automotive

Tata Motors

Tata AutoComp Systems

Telco Construction Equipment

Engineering Products & Services

Tata Projects

Voltas

Tata Consulting Engineers

TRFengineering


engineering

MOTORS www.tatamotors.com

Established in 1945, Tata Motors, India’s largest automobile company with a portfolio of commercial, passenger and

utility vehicles, is increasingly acquiring a signifi cant international presence.

Tata Motors is India’s largest commercial vehicle manufacturer, having entered the segment in 1954. The company is the

world’s fourth largest truck manufacturer, and the world’s second largest bus manufacturer.

Tata Motors is also India’s third largest passenger vehicle player, with its fi rst passenger vehicle entering the market in

1991. The Tata Indica, India’s fi rst indigenously designed car, was launched in 1998. Tata Motors unveiled the Nano, the

world’s least costly car in 2008, and subsequently launched in 2009. It acquired Jaguar Land Rover, two iconic British

brands in 2008. It has had a strategic alliance with Fiat since 2005. Tata Motors distributes Fiat-branded cars in India.

Tata Motors’ plants in India are at Jamshedpur (Eastern India), Pune and Sanand (West), Lucknow and Pantnagar (North),

Dharwad (South). Tata Motors and Fiat have set up a common manufacturing facility at Ranjangaon, near Pune. Besides,

Tata Motors’ subsidiaries and associate companies have manufacturing facilities in UK, South Korea, Thailand and Spain.

Internationalisation

Apart from serving the robust Indian market, Tata Motors is also pursuing growth internationally through exports

and acquisitions. It acquired the business of Jaguar Land Rover from Ford Motors in 2008. Earlier, in 2004, it

had acquired the heavy vehicles business of Daewoo Motors. Today, the company’s subsidiary, Tata Daewoo

Commercial Vehicles Co. in South Korea, is the country’s second largest truck maker and the largest

exporter of heavy trucks.

Hispano Carrocera, the reputed Spanish bus manufacturer is a fully-owned subsidiary of Tata Motors.

The company has a joint venture with Marcopolo, the Brazil-based body-builder of buses and

coaches. Tata Motors also has a joint venture with Thonburi Automotive Assembly Plant Company

of Thailand to manufacture and market the company’s pick-up vehicles in Thailand.

Tata Motors’ vehicles are exported to Europe, Africa, the Middle East, South and South East Asia

and South America. The company has joint venture/franchisee assembly operations in Bangladesh,

Ukraine, Kenya, Russia, Senegal and South Africa. Currently about 46% of its revenues is derived

from its international business. The company intends to increase its international business through

organic and inorganic growth routes.


Jaguar XF

2223


engineering

Products

The company’s product lines are :

Passenger Cars : Tata Indica hatchback, Tata Indigo family of sedans and station wagons and the Tata Nano; Jaguar

luxury saloons.

Utility Vehicles : A range comprising the Tata Aria (Crossover); the Tata Safari (SUV), the Tata Xenon XT (Lifestyle Pick-up),

and the Tata Sumo Grande MK II, the Tata Sumo range and the Tata Venture (People Carriers); Land Rover 4 x 4s.

Xenon XT

Safari

Indigo Manza


2425

Commercial Vehicles for goods transportation

Small Commercial Vehicles : The Tata Ace, India’s fi rst indigenously developed mini-truck.

Light Commercial Vehicles : Pick-ups and trucks ranging from 2T GVW to 7.5T GVW.

Medium and Heavy Commercial Vehicles : Tata Prima range of world standard multi-axle trucks, tractor-trailers, tippers,

mixers, and special application vehicles, ranging from 10T GVW to 75T GVW.

Commercial Vehicles for passenger transportation

• Light, medium and heavy buses from 2T GVW onwards.

• Multi-purpose vehicles – the Tata Magic, the Tata Magic Iris, the Tata Winger and the Tata Venture – for urban and

rural transportation.

Research and Development

Tata Motors has seven R&D centres in India, South Korea, Spain and the UK, with over 3,000 engineers and scientists.

The company’s R&D facilities include a crash-test facility and hemi-anechoic chamber for testing of noise and vibration.

The company also draws on the expertise of leading international design and styling houses. It is developing vehicles

running on alternate fuels (biofuels, hydrogen), as also electric and hybrid vehicles, both for

personal and public transportation. It has also been implementing several environment-

friendly technologies in manufacturing processes, signifi cantly enhancing resource

conservation.

Tata Motors’ R&D department has received several awards. Among them are

India’s National Award for Research and Development Efforts in Industry in the

Mechanical Engineering Industries sector, the National Award for Successful

Commercialisation of Indigenous Technology by an Industrial Concern,

and the CSIR Diamond Jubilee Technology Award. The R&D Centre of Tata

Daewoo’s Commercial Vehicle Company has won the Ministry of Science &

Technology Award from the South Korean government.

er and the Tata Venture – for urban and

over 3,000 engineers and scientists.

amber for testing of noise and vibration.

yling houses. It is developing vehicles

vehicles, both for

ment-

ource

are

e

Range Rover Sport

Aria


engineering

Subsidiaries and Associates

Tata Motors has made substantial investments in building associate and subsidiary companies and joint

ventures that complement and support its business activities. These include :

Jaguar Land Rover : Comprising Jaguar luxury saloons & sports cars, and Land Rover 4 x 4s. Its plants are

located in the UK at Castle Bromwich, Halewood and Solihull. (www.jaguar.com) (www.landrover.com)

Tata Marcopolo Motors : Manufacturing fully-built buses in India.

Tata Daewoo Commercial Vehicle Co. Limited (TDCV) : A 100% subsidiary of the company, TDCV

is in the business of producing heavy commercial vehicles. Its plant is at Gunsan in South Korea.

(www.daewootruck.co.kr)

Tata Motors (Thailand) : Manufacture and marketing of pick-up vehicles in Thailand. Its plant is in Bangkok.

(www.tatamotors.co.th)

Telco Construction Equipment Company Limited (Telcon) : Engaged in the business of construction

equipment and allied services in which the company has 40% holding and Hitachi Construction Machinery

Company Limited, Japan, holds 60%. (Please also see page 30) (www.telcon.co.in)

Tata Technologies Limited (TTL) : TTL along with its subsidiaries provides specialised Engineering &

Design services, Product Lifecycle Management (PLM) and product-centric information technology

services. It has two operating companies, INCAT and Tata Technologies iKS (Please also see page 44)

(www.tatatechnologies.com)

Tata Cummins Limited (TCL) : TCL is engaged in the manufacture and sale of high horse power engines

used in the company’s range of M&HCVs. (www.tatacummins.com)

HV Transmissions Ltd. (HVTL) and HV Axles Limited (HVAL) : These are 100% subsidiaries of the

company engaged in the business of gear boxes and axles for heavy and medium commercial vehicles.

(www.tatamotors.com)

TAL Manufacturing Solutions Limited : A 100% subsidiary of the company engaged in the business of

providing factory automation solutions and design and manufacture of a wide range of machine tools.

(www.tal.co.in)

Tata Marcopolo Bus

Magic

Magic Iris

Tata Prima


Contact : Head – Corporate Communications, Tata Motors, Bombay House, 24, Homi Mody Street, Mumbai-400 001, India.

Tel : + 91-22-6665 7613 Fax : + 91-22-6665 7616 Email : [email protected]

Tata Super Ace

Venture

2627

Tata Motors European Technical Centre (TMETC) : A 100% subsidiary of the company in the UK, engaged

in design engineering and development of products.

Tata Motors Finance Limited : A 100% subsidiary of the company, engaged in fi nancing customers of Tata

Motors and its channel partners. (www.tatamotorfi nance.com)

Hispano Carrocera S.A. : A reputed Spanish bus manufacturing company. Its plant is at Zaragoza in Spain.

(www.hispano-net.com)

Tata AutoComp Systems Limited : A holding company for promoting domestic and foreign joint ventures

in auto components and systems and is also engaged in engineering services, supply chain management

and after market operations for the auto industry. (Please also see page 28) (www.tacogroup.com)

TML Distribution Co. : Sales, logistics and distribution of Tata Motors’ vehicles.

Concorde Motors (India) Limited : A 100% subsidiary of the company, it retails Tata Motors’ range of

passenger vehicles. (www.concordemotors.com)


Tata Motors is committed to improving the quality of life of communities by working on four thrust

areas – employability, education, health and environment. The activities touch the lives of more than a

million citizens. The company’s support on education and employability is focused on youth and women.

They range from schools to technical education institutes to actual facilitation of income-generation. In

health, its intervention is in both preventive and curative health care. The goal of environment protection

is achieved through tree plantation, conserving water and creating new water bodies and, last but not

the least, by introducing appropriate technologies in its vehicles and operations for constantly enhancing

environment care.

Electronic assembling branch of Tata Motors’ Grihini Udyog Society


engineering

AUTOCOMP SYSTEMS www.tacogroup.com

Established in October 1995, Tata AutoComp

Systems offers products and services in the

fi eld of auto components to Indian and global

customers.

Tata AutoComp has three major businesses -

Manufacturing, Engineering and Supply Chain

Management. The Tata AutoComp Group

comprises the holding company, Tata AutoComp

Systems Limited, its operating divisions, its joint

ventures with global auto component leaders

and subsidiaries in plastic interiors and exteriors

and composites.

The Tata AutoComp group has 48 manufacturing

plants (including one in China) and 2 engineering

centres. Its current OE customers include Ashok

Leyland, Eicher Motors, Fiat, Ford, General

Motors, Honda, Mahindra and Mahindra,

Mahindra Renault, Mercedes-Benz, Skoda,

Tata Motors, Toyota and Volkswagen. Most of

the manufacturing units have received global

recognition from its customers.


Sr. No. Name of Business Unit Partner Product Area

1. Tata AutoComp Systems Limited Interiors and Plastics Division

100% owned by Tata AutoComp

Plastic interiors and exteriors

2. Nanjing Tata AutoComp Systems Limited, China 100% owned by Tata AutoComp

Functional plastic parts and systems

3. Tata Johnson Controls Automotive Limited Johnson Controls Inc., USA & ISRINGHAUSEN, Germany

Seating systems

4. Tata Toyo Radiator Limited T Rad, Japan Heat exchangers

5. Tata Yazaki AutoComp Limited Yazaki Corp, Japan Wiring harness

6. Automotive Stampings and Assemblies Limited 75% owned by Tata AutoComp 25% owned by Public

Stampings and assemblies

7. Tata Ficosa Limited Ficosa, Spain Visioning systems, command & control systems

8. TACO Composites Limited 100% owned by Tata AutoComp

Composites (sheet moulded and bulk moulded)

9. Tata AutoComp GY Batteries Private Limited GS Yuasa, Japan Automotive batteries

10. TACO Hendrickson Suspensions Private Limited Hendrickson International, USA

Truck and bus suspension systems

Tata AutoComp also provides a complete range of engineering services to its customers in a variety of product domains. Its

range of services include: Concept Design and Detailing, Analytically driven Design and Development, CAD, CAE, Simulation

and Optimisation, Product Design and Development, Knowledge-based engineering, Plastics and Sheet Metal Tool design.

Seat assembly at Tata Johnson Controls

Moulding facility at Interiors and Plastics Division

Tube mill at Tata Toyo Radiator

2829

Contact : Senior General Manager, Corporate Communications, Tata AutoComp Systems Limited, TACO House, Damle Path, Off Law College Road, Pune-411 004, India. Tel : +91-20-6608 5000 (extn: 5119) Fax : +91-20-6608 5102 Email: [email protected]


engineering

TELCO CONSTRUCTION EQUIPMENT COMPANY LIMITED www.telcon.co.in

Contact : Sr General Manager - Sales & Marketing, Telco Construction Equipment Company, Jubilee Building, 45, Museum Road, Bengaluru-560 025, India. Tel : +91-80-6695 3301/02 Fax : 91-80-6695 3309 Email : [email protected]

Profi leTelcon is India’s leading provider of mining, infrastructure, construction and agricultural equipment and services. Started in 1961 as a division of Tata Motors, Telcon is now a joint venture between Tata Motors and Hitachi Construction Machinery Co. Ltd. of Japan – world leaders in hydraulic excavator technology - with Hitachi holding 60% stake.

Telcon has state-of-the-art manufacturing facilities at Jamshedpur, Dharwad and, most recently, at Kharagpur. The company has over 200 sales, service and customer support offi ces and an extensive dealership network across India. Telcon has also pioneered an eco-friendly asphalt road resurfacing technology in India through its JV Company, Telcon Eco Road Resurfaces Private Limited (TERPL) which has equity participation from Hitachi, Green Arm (Japan) and IVRCL (India). Telcon also exports to Asian, African and Middle East countries.

Telcon’s mission & strategy is to become a Full Liner – providing the complete range of products and services to address the needs of mining, construction, infrastructure and agricultural value chains. As part of its strategic growth path, Telcon acquired Serviplem S.A. (Spain) in 2008 for its superior and proven technology in the design, manufacturing, sales and service of concrete equipments as well as to gain manufacturing footholds in Europe and China. Telcon has leveraged the design and manufacturing capabilities of Serviplem to launch the Transit Mixers Trucks for the Indian market. Telcon’s acquisition of Comoplesa Lebrero S.A. (Spain) has given its access to the latest technology and capabilities in design, manufacturing, sales and service of compaction equipments like soil compactors, asphalt compactors, etc. The acquisition will also provide a manufacturing base for compactors for distribution through the Hitachi network in Europe, Japan and South East Asia in the coming years.

Products and ServicesTelcon has a wide range of construction and mining equipment catering to the needs of nation building and infrastructure creation. Its portfolio of products includes hydraulic excavators, mining shovels, off-highway dumpers, backhoe loaders, wheel loaders, vibratory compactors, motor graders, crawler cranes, multi-utility loader, transit mixers, etc. Telcon’s strength lies in its strong design and development set-up giving it the capability to customise solutions around customer needs.

As an extension of its product line, Telcon offers a range of value-added services like full maintenance / service contracts, unit exchange programmes, hydraulic aggregate repairs at Telcon’s own workshops, comprehensive refurbishing of machines, etc.

CollaborationsThe company has collaborations with Hitachi Construction Machinery Company Ltd., Japan, for hydraulic excavators, Hitachi Truck Manufacturing Ltd., USA for Dumpers & TCM, Japan for Reach Stackers. It has agency supply agreements with Hitachi-Sumitomo Corporation, Japan for Hydraulic Crawler Cranes, Hitachi Zosen for Tunnel Boring machines and Berco for undercarriages.

4041

Hydraulic Excavator

Transit Mixer

Backhoe loader


PROJECTS

Contact : Vice President (Corporate Affairs), Tata Projects, Mithona Tower-I, H. No. 1-7-80 to 87, Opposite Wesley Co-ed Junior College, Penderghast Road, Secunderabad-500 003, Andhra Pradesh, India. Tel : +91-40-6623 8801 Extn. : 8737 Fax : +91-40-2789 1644 Email : [email protected]

www.tataprojects.com

Profi le

Tata Projects Limited (TPL), established in 1979, is an Engineering, Procurement and Construction (EPC) contracting company. The company operates in seven strategic business units (SBUs): Power Generation (PG), Transmission & Distribution (T&D), Water & Waste Water (WWW), Oil, Gas and Hydrocarbon (OGH), Railways, Metals & Minerals (M&M) and Quality Services (QS).

Currently TPL has over 2,100 employees spread across India in three regional offi ces, 68 project sites, 16 regional inspection centres and three registered offi ces overseas.

In 2007 TPL acquired a 75% stake in Artson Engineering Limited to enhance EPC competency in the OGH sector for domestic and overseas markets. In 2008 it set up a tower manufacturing unit at Nagpur for internal & external customers.

EPC services

• Power Generation – Coal and Gas based Power Projects – EPC of Total Plant and Balance of Plant

• Transmission and Distribution – HV Transmission lines upto 800 kV; 400 kV and GIS-Substations; Rural electrifi cation; supply of transmission, telecom and metro rail towers

• Water and Waste Water – Desalination plants; industrial water and effl uent treatment plants; manufacturing of Reverse Osmosis water purifi cation units

• Oil, Gas and Hydrocarbon – Tank farms / terminals; process plants and refi nery expansion projects; Offshore structural revamping and piping works

• Metals and Minerals – Iron (sinter and blast furnace) and steel making plants; Mills; Ore benefi ciation & palletisation plant

• Railways – Overhead electrification; Railway lines; Railway infrastructure

Quality Services

Global presence in third party industrial inspection; certifi ed welding inspection training courses in collaboration with TWI/UK; ISO certifi cation body.

The company has :

• Featured in the Top 10 fastest growing construction companies in India by turnover - 9th (2008), 5th (2009) & 3rd (2010).

• Rated amongst Top 10 most admired construction companies in India in 2007, 2008, 2009 and 2010 by Construction World.

• Received approval from Central Boiler Board (CBB) as an inspecting authority to carry out inspections as per Indian Boiler Regulation Act (IBR) in overseas.

Quality Services

3031

Power Generation Transmission &

Distribution

Water & Waste Water

Oil, Gas & Hydrocarbon

Metals & MineralsRailways


engineering

Profi le

Set up in 1954, Voltas is India’s premier air conditioning and engineering services company. The company’s core competence lies in (a) management and execution of electro-mechanical projects, most signifi cantly in air conditioning (b) design, manufacture and marketing of cooling appliances, air conditioning & refrigeration equipment and (c) supply, installation and servicing of engineering-based products and solutions. All these capabilities are ISO 9001-2000 certifi ed.

Areas of Business

Internationally, Voltas has been well known for over 30 years as an engineering, procurement and construction (EPC) contractor for electro-mechanical projects, with specialisation in HVAC&R (heating, ventilation, air conditioning & refrigeration), building management systems, plumbing, public health, fi re fi ghting & safety, ELV & specialised systems, and power management. Project works have been successfully undertaken in the Middle East, South East Asia, the CIS countries, Africa and SAARC countries.

Voltas is also known in both domestic and international markets as a total solutions provider for turnkey public health projects as well as for water, effl uent and sewage treatment, and water pollution control projects.

In India, Voltas is recognised as a pioneer and leader in air conditioning and refrigeration. Voltas has designed and executed a diverse array of HVAC&R applications, including intelligent offi ce complexes, airports, banks, shopping malls, multiplexes, call centres, information technology parks, pharmaceutical production plants, clean rooms, hospitals, electronics and telecommunication facilities, naval warships and mercantile ships, cold storages for horticulture and meat produce, process chilling facilities, ordnance factories, atomic energy plants and power plants.

In recent years, Voltas has expanded its domestic business portfolio to include the entire range of electro-mechanical services offered in overseas markets.

Voltas is also a pioneer in the design, manufacture and marketing of a range of popular cooling appliances for the household, institutional and industry segments, including export markets. These include window and split air conditioners (Vertis and Sensicool brands), water coolers and dispensers (Tushar and Mini Magic brands) and commercial refrigerators (Coldcel brand). In addition, Voltas manufactures a range of air conditioning and refrigeration equipment used in its projects. Voltas is also India’s major manufacturer of forklift trucks.

In the fi eld of engineering products and services, Voltas works in association with over 35 globally renowned manufacturers to offer various engineering products and solutions. The company’s services span the spectrum from design and sourcing to installation, commissioning, training, parts supply and maintenance. These services

VOLTAS www.voltas.comVoltas projects sites: Burj Khalifa, Dubai ...

... and Rajiv Gandhi International Airport, Hyderabad


Contact : Corporate Communications Department, Voltas, Voltas House ‘A’, 4th Floor, Dr. Babasaheb Ambedkar Road, Chinchpokli, Mumbai-400 033, India. Tel : +91-22-6665 6666 Fax : +91-22-6665 6288 Email : [email protected]

are offered in the fi eld of textile machinery (of which Voltas is India’s largest supplier, with a complete range of products), mining and construction equipment, and materials handling equipment.

Representations

Voltas represents a number of leading Indian and international manufacturers. These include Lakshmi Machine Works, Lakshmi Ring Travellers, Lakshmi Card Clothing, ELGI Electric and Ind. Ltd and Terex Powerscreen (India); Kluber Lubrication, Terrot GmbH, Memminger-IRO GmbH, Pleva GmbH, Erbatech Textile Plant & Equipment GmbH, Brueckner Textile Technologies GmbH, Loedige Fordertechnik GmbH, Bucyrus, Thies GmbH & Co. KG, Dilo Maschinensystem GmbH, Wumag Texroll GmbH (Germany); Steiger SA (Switzerland); Reggiani (Italy); Atlet AB (Sweden); TCM and Kobelco Cranes (Japan); Terex Equipment Limited and Flexi Narrow Aisle Limited (U.K); LeTourneau Technologies Inc, ESCO, Ruks Engineering (Canada); MIDEA, Shenyang Sanyo Building Machinery Co. Ltd, NFLG, Shandong Rifa Textile m/c Co. Ltd. and DADI Engineering (China); Dunham Bush (Malaysia); Jaws Bucket & Attachment P Ltd and AURY (Australia).

Joint Ventures & Subsidiaries

The company’s strategic joint ventures are Universal Voltas LLC, Abu Dhabi, UAE; Lalbuksh Voltas Engineering Services & Trading Company LLC, Ruwi, Sultanate of Oman; and Universal Weathermaker Factory LLC, Abu Dhabi, UAE.

Voltas’ subsidiaries are :

India

Universal Comfort Products Limited; Rohini Industrial Electricals Limited; Simto Investment Company Limited; Auto Aircon (India) Limited.

Overseas

VIL Overseas Enterprises B.V., Netherlands; Voice Antilles N.V., Netherlands Antilles; Weathermaker Limited, Dubai; Saudi Ensas Company for Engineering Services W.L.L., Jeddah, Kingdom of Saudi Arabia.

Range of Vertis air conditionersVisi cooler Mini Magic water dispenser

Voltas 10T forklift, part of a range of industrial and infrastructure usage

42433233

Powerscreen track mounted screening plant for mining and road construction

LMW Ring Frame LR6 AX with auto doffer


engineering

CONSULTING ENGINEERS www.tce.co.in

Profi le

Tata Consulting Engineers Limited (TCE), a wholly owned subsidiary of Tata Sons Limited, is a premier consulting engineering organisation established in 1962. Headquartered in Mumbai, its offi ces are spread over several cities in India. It also has a subsidiary in Doha, Qatar and a registered offi ce in the USA.

Currently TCE has on its rolls over 3,000 highly qualifi ed and experienced multi-disciplinary technical professionals. Its competencies are wide and range from engineering to project management, environmental protection to safety assessment and construction to commissioning. The depth and spread of competencies as well as professional experience of its staff supported by extensive IT infrastructure and contemporary software enables TCE to position itself among the best in the consulting engineering profession in the domains it serves.

Areas of business

TCE offers the full range of engineering and consultancy services to its clients spanning concept development to commissioning support on their grassroots or expansion projects. It also undertakes specialised assignments such as system studies, plant betterment and renovation & modernisation of existing facilities. The sectors served are:

• Power – Generation (fossil fuel fi red and hydro), transmission and distribution

• Nuclear – Power, fuel fabrication, spent fuel processing and waste management

• Alternate Energy – Wind, bio-mass and solar

• Infrastructure – Water & waste water, rural and urban development, buildings & townships, environmental engineering

• Chemical – Oil and gas, petrochemicals, pharmaceuticals and other organic and inorganic chemicals

• Industrial – Cement, paper and pulp, glass, paint, automobiles and auto components

• Mining & Minerals – Coal, iron ore

• Metallurgy – Steel and non-ferrous

TCE also excels in the design of special purpose projects which are one-of-a-kind. Outstanding examples are radio telescope for astronomical research, fueling machine for nuclear reactors and solid propellant plant for space application etc.

It has to date completed more than 6,500 assignments in India and overseas.

TCE is ISO 9001 - 2008 certifi ed.

Contact : 247 Park, Tower A, LBS Marg, Vikhroli (W), Mumbai-400 083, India. Tel : +91 - 22 - 6114 8181 Fax : +91 - 22 - 6114 8282 Email : [email protected]

4000 MW Mundra Ultra Mega Power Plant

Cauvery Water Supply Scheme

IT SEZ Tidel Park


3435

TRF LIMITED www.trf.co.in

Established in 1962 as Tata Robins Fraser Limited, TRF has emerged as a pioneer in solutions for material handling equipment and processing systems required in infrastructure development and automotive applications. The material handling equipment and systems business caters mainly to power, steel, ports and mining sectors.

Business units

• The Bulk Material Handling Equipment Division, specializing in the design and manufacture of a wide range of material handling equipment, such as wagon tipplers, conveying systems, screens and crushers, travelling wagon loaders, etc. The division manufactures its products in its state-of-the art works at Jamshedpur, India.

• The Bulk Material Handling Systems Division, offering complete package of material handling and allied systems and services on a turnkey basis.

• The Port and Yard Equipment Division, focusing on the design, supply, erection and the commissioning of material handling equipment for ports and stockyards including level luffi ng cranes, ship loaders and unloaders, container cranes, stacker-reclaimers, etc.

• The Balance Of Plant (BoP) Division, offering complete EPC solution to power plant developers, comprises systems and utilities like coal and ash handling plants, water treatment, cooling tower, electrical-BoP, civil work, HVACs and compressed air, fi re prevention and fuel handling systems. Its services include system engineering for integration within BoP packages and those between BTG and BoP.

• The Operation and Maintenance Services Division, providing operation and maintenance services to customers in various infrastructure sectors using bulk material handling equipment.

The TRF group of companies comprises :

• Hewitt Robins International Limited, UK is engaged in the design, manufacture of mobile crushing plants and screens, feeders, foundry equipment, etc, for over 90 years. HRIL produces standard and custom-designed equipment to meet today’s requirements in the toughest industrial environments.

• York Transport Equipment (Asia) Pte Limited, Singapore, engaged in the business of trailer under-gears, which includes axles, suspension and other components. The company has manufacturing facilities in Singapore, Australia, China and India.

• Adithya Automotive Applications Limited, an automotive applications unit, at Lucknow, India for fi xed body truck applications. It provides end-to-end solutions through fabrication and machining for tippers, load bodies, refrigerated bodies, etc.

• Dutch Lanka Trailer (DLT) Manufacturers Limited, Sri Lanka, a world class trailer manufacturing company with manufacturing facilities in Sri Lanka, Oman and India. It exports trailers to over 30 countries.

TRF’s material handling products and systems are well known in the market for their reliability, productivity and longevity. The company has been constantly upgrading and developing new products and systems with the help of internationally reputed enterprises having cutting edge technical expertise.

Contact : Head, Corporate Communications, Jamshedpur-831 007, India. Tel : +91 657-3046407 Fax : +91 657-2345732 Email : [email protected]

Rock bucket tipper trailer

York TEA's offi ce in Singapore

Stacker reclaimer



The Tata Group pioneered the infotech services industry in India when it established Tata Consultancy

Services — now India’s most valuable IT company and Asia’s largest software house — way back in 1968.

The Group has, since those early days, sharpened its focus on creating technology solutions to help and

connect the businesses and the people they touch. That is the philosophy driving the current Tata thrust

in telecom services.

Information Technology

Tata Consultancy Services

Tata Elxsi

Tata Technologies

Tata Interactive Systems

Tata Business Support Services

Communications

Tata Sky

Tata Teleservices

Tata Communications

information technology & communications




Profi le

Tata Consultancy Services (TCS) is an IT services, business solutions and outsourcing organisation

that delivers real results to global businesses, ensuring a level of certainty that is unmatched in the

industry. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered

through its unique Global Network Delivery ModelTM, recognised as the benchmark of excellence

in software development.

Tata Consultancy Services employs over 190,000 of the world’s best trained IT consultants in

over 42 countries. The company generated consolidated revenues of $6.3 billion for the fi scal

year ended March 31, 2010 and is listed on the National Stock Exchange and Bombay Stock

Exchange in India.

Key Business Areas

• IT Services – rich technology skills and integrated processes, delivered across the world

with unparalleled rigor and quality

• Business Solutions – comprehensive strategies, extending from analysis to ideation to

solution, drawing upon functional and industry knowledge

• Outsourcing – superior, scalable services and programmes, from optimising discrete

functions to managing entire business solutions and service areas with reduced risk and

cost

Business Drivers

1. Broad Offering Portfolio : TCS offers technology solutions and services across industries

and business areas. The company’s Broad Portfolio of Offerings provides clients with

the right set of capabilities for the right problems at the right time. TCS applies deep

industry experience to provide a wide range of IT solutions, consulting, business process

outsourcing (BPO), engineering services and IT infrastructure services. In addition, TCS

has specialised solutions for small and medium enterprises (SMEs) which employs an

CONSULTANCY SERVICES www.tcs.com

TCS House, Mumbai, India


innovative service model - TCS IT-as-a-Service. This model leverages TCS’ leadership in

technology and service innovation to offer integrated end-to-end managed solutions to

small and medium businesses. Furthermore, TCS’ platform-based BPO model focusses on

undertaking the management and execution of the client’s non-core business processes on

its own technology platform. To shorten implementation times and leverage best-in-class

practices, TCS’ platform-based approach incorporates confi gurable plug-in templates and

shared synergies through a multi-client system architecture.

2. Global Network Delivery Model™ : TCS’ Global Network Delivery Model (GNDM™) delivers

services and solutions anywhere, with consistently superior quality. At the centre of this

model are its people, providing skills at the appropriate scale and nurtured by the fi rm’s

ability to attract and retain talent. This combination of platform and people – assisted by

collaborative tools – translates to processes that are consistent and effective everywhere.

The model’s highlights are :

• Highly refi ned processes that have earned TCS the fi rst global SEI-CMM Level 5

assessment

• Execution by a talented, scalable professional force

• On-site, domestic, and offshore staffi ng

• Broad technology and domain expertise

• Effective and scalable talent management

• Delivery through a network of integrated, global development centres

• Multi-continent and interconnected development centre network

• State-of-the-art, redundant telecommunications network

• Global collaboration tools

The fi rm’s solution centres are at the heart of this delivery process and are located across

the world. Each centre is classifi ed as Global, Regional or Near Shore, and provides a unique

set of services and solutions to our clients.

3839

Jamsetji Tata Building, Montevideo, Uruguay

Specialised Training Centre - Ignite, Chennai, India



• Global Solution Centres: Brazil, China, India

− Very high scale

− Serves large customers

− High depth & breadth of skills

− Matured processes

• Regional Solution Centers: Argentina, Chile, Colombia, Ecuador, Hungary, Mexico, Morocco and

Uruguay

− Medium scale

− Serves local customers

− Select capabilities

− Addresses language and cultural challenges

• Near-Shore Solution Centres: Canada, Luxembourg, Singapore, South Africa, UAE, UK and USA

− Smaller scale

− Customer geography & time zone

− Helps to build customer comfort

3. Focus on Innovation : TCS Innovation Labs work across domains, new technology areas and are spread

across geographies. These Labs attract the best R&D talent globally, are equipped with state-of-the-art

infrastructural resources, and have to their credit many achievements across software engineering

standards, business & domain innovations, and technology products. The work being carried out in TCS

Innovation Labs includes areas such as next generation software processes, human-computer interface,

bioinformatics, nanotechnologies, embedded solutions, grid computing and utility computing.

TCS’ clients also benefi t from its Co-Innovation Network (COIN™), which identifi es and refi nes useful

emerging technologies. The work of the Innovation Labs is strengthened through collaborating with

universities such as MIT and Stanford and teaming with technology leaders such as IBM and Microsoft.

This blending of ideas and best practices helps TCS maintain clients’ technological edge.

The Tata Research Development and Design Centre (TRDDC) at Pune, India

TCS Training Centre, Thiruvananthapuram, India


The Network’s highlights are :

• Proven innovation from India’s fi rst and largest software R&D unit

• Partnerships with both current market leaders and entrepreneurs with rule-changing

approaches

• Investments in research to develop next-generation solutions

• Close collaboration with clients to generate relevant, actionable innovation


Corporate Sustainability (CS) in TCS is focussed on health and education initiatives together with

ensuring diversity in the workforce, ethical global sourcing and concern for the environment.

While TCS endeavours to use its IT core competence to address societal problems, one key

differentiator for TCS is the involvement of its employees through volunteer activities conducted

under the umbrella of Maitree, an association of TCS employees and their families across the

globe that is active in various communities and is a key vehicle of CS within the company. Maitree

also addresses TCS’ internal stakeholders and engages TCSers and their families in a variety of

meaningful activities including music, dance and sport.

CS activities include structured engagement with stakeholders, especially with academics and

students; and the use of IT core competence to address large-scale societal problems and launch

new solutions like mKrishi, anSMS-based agro advisory service. Be it girl child education in South

Asia in collaboration with UNICEF or adult literacy programmes in South India, TCS believes in

using IT as an instrument for social development and change.

Other TCS community initiatives have been in areas addressing environmental and civic

problems; setting up and maintaining infrastructure for urban beautifi cation, pollution reduction

and healthcare; waste management in the offi ce environment; water treatment; and building a

world-class super-specialty hospital for children in Mumbai city.

4041

TCS Hangzhou, China

TCS Seven Hills Park, Cincinnati, Ohio, USA

Contact : Head – Corporate Marketing, Tata Consultancy Services, TCS House, 3rd Floor, Raveline Street, Mumbai-400 001, India. Tel : +91-22-6778 9974 Fax : +91-22-6630 9994 Email : corporate.offi [email protected]



TATA ELXSI www.tataelxsi.com

Profi le

Tata Elxsi is a design company that blends technology, creativity and engineering to help customers transform ideas into

world-class products and solutions.

The company addresses the communications, consumer products, healthcare, media & entertainment, semiconductor

and transportation sectors. This is supported by a talent pool of over 3500 employees and a network of design studios,

development centers and offi ces worldwide. Its core practice areas cover embedded electronics and software development,

industrial design, systems integration, Animation and Visual FX services. Headquartered in Bengaluru, Tata Elxsi is a public

stock company.

Embedded Product Design

The Embedded Product Design division provides technology consulting, new product development, system integration and

testing services for leading product companies, ODMs and service providers. This is backed by an in-depth understanding

of technology, a large multi-disciplinary product development team and mature processes and systems including SEI

CMMi Level 5 and ISO 9001.

The division also creates and licenses intellectual property and software components, helping customers create product

differentiation and reduce development costs and time-to-market.

It offers solutions across a diverse range of industries including broadcast, industrial and consumer products, transportation,

energy, medical technology, wireless communications and convergence.

Industrial Design

The Industrial Design (I.D.) division helps customers develop endearing brands and products by using design as a strategic

tool for business success.

The division's extends across consumer insight, branding, industrial design, visual design & merchandising, design

engineering and manufacturing support.

Its in-depth understanding of consumers and rapidly changing market dynamics, backed by a multi-disciplinary design

team, enables it to service a broad spectrum of industries. This includes automotive, communications, consumer products,

healthcare and retail.

The division has supported the launch of over 50 brands and products across the world. Its work has been recognized with

several international awards and patents for design and innovation.

High-end technology products enabled by Embedded Product Design

Industrial design and product development by I.D.


4243

Contact : CEO’s Offi ce, Tata Elxsi, ITPB Road, Whitefi eld, Bengaluru-560 048, India.Tel : +91-80-2297 9103 Fax : +91-80-2841 1474 Email : [email protected]

Animation and special effects created by VCL

Virtual reality expertise from Systems Integration

Visual Computing Labs (VCL)

Visual Computing Labs is an award-winning digital production studio providing Animation, Visual Effects (VFX) and 3D

stereoscopic content for feature fi lms, episodic television and advertising.

VCL hosts world-class studios in India and Los Angeles and a creative team that includes Academy Award® winning and

BAFTA nominated professionals.

Recent awards include a Golden and a Silver Lotus at the 56th National awards, for exemplary Animation and Visual Effects.

VCL was also nominated for best-animated fi lm at the VES (Visual Effects Society) awards for “Roadside Romeo” in 2009.

VCL also offers custom content development for visualization and product marketing, and is a leading developer of mobile,

online and console games.

Systems Integration

The Systems Integration division implements and integrates complete systems and solutions for high-performance

computing, CAD/CAM/CAE, broadcast, virtual reality, storage and disaster recovery.

The division addresses the broadcast, manufacturing, government, defence and education sectors, with an expert team of

integration specialists and support engineers located across a wide network of offi ces. This is backed by strategic partnerships

with best-in-class software and technology providers.

It also offers storage, network and infrastructure management services for the Indian and overseas markets.



TECHNOLOGIES www.tatatechnologies.com

Tata Technologies, founded in 1989, is a global leader in Engineering Services Outsourcing and Product Development IT

services to the worldwide manufacturing industry. Tata Technologies, through its innovative approach to engineering and

manufacturing processes, delivers best-in-class solutions for Product Lifecycle Management (PLM), Enterprise Resource

Management (ERM) and Application Development and Maintenance (ADM) to the world’s leading manufacturers and

their suppliers.

The company maintains long-term, multi-dimensional client relationships with the world’s leading automotive and

aerospace companies; supporting these relationships with scalability and fl exibility underpinned by its unique onshore/

offshore delivery model. Tata Technologies is one of the world’s largest independent engineering organisations. More than

80 percent of its employees are citizens of the countries in which they work, enabling Tata Technologies to operate on a

global scale with insight and understanding of local business cultures and challenges.


With its recently launched Vehicle Program Development (VPD) division, Tata Technologies is positioned to

become a global competitor for discrete work-packages from automotive OEMs from vehicle concept through

manufacturing.

Tata Technologies is headquartered in Singapore, with regional headquarters offi ces in the United States

(Novi, Michigan), India (Pune) and the UK (Coventry). The company has a combined global work force of more

than 4,500 employees serving clients worldwide from facilities in North America, Europe and the Asia-Pacifi c

region.

Services

Tata Technologies offers a comprehensive services portfolio with a core emphasis on product engineering,

design and development. Tata Technologies has the largest ESO workforce in India, and its global team of

design and IT engineers is noted for innovation, experience and technology skills. All this is combined to

deliver the following to the world’s leading manufacturers :

• Aerospace Engineering

• Automotive Engineering

• Offshore/Onshore Delivery

• Digital Manufacturing & Plant Floor Simulation

• Manufacturing Automation & Control Systems

• Human Machine Interface/Robotics

• ERP Integration

• Enterprise Resource Planning

• Enterprise Solutions for CRM & SAP

• Information Lifecycle Management

• PLM Implementation

• Systems Integration

• IT Professional Services

• Program Management

• Embedded & Electrical

• Analysis/Simulation

• PLM Training & Help Desk Support Services

Products

Effective software and hardware selection gives companies more time to focus on innovation and the ability

to go to market with a competitive advantage. Tata Technologies uses the very same software in product

Aerospace Engineering and Design

Automotive Engineering and Design

4445



design that it sells to its customers [i.e. we use what we sell and we sell what we use]. This unique advantage in the marketplace

creates a foundation of trust between Tata Technologies and its clients. PLM products marketed by Tata Technologies include :

• Dassault Systèmes

• Siemens

• Autodesk

• MSC Software

Taking it one step further, Tata Technologies has developed proprietary applications enabling better use of technology,

validation of design best practices and improving reliability of digital design data. Over 110,000 engineering personnel around

the world in 60+ countries use the following applications.

• iGETIT®

• iCHECKIT

• iCOMPAREIT

• KNEXT

Clients

Tata Technologies has strategic business relationships with all of the top-10 automotive OEMs and their suppliers, and all of

the top-10 aerospace OEMs and their risk share partners; as well as with major manufacturers of consumer durable products

worldwide.

Quality Focus

Tata Technologies is keenly attuned to the importance of staying current with the latest industry certifi cations and the value

of protecting proprietary and client information assets. The company is accredited with AS 9100B certifi cation for aerospace

products delivered from its Center for Advanced Engineering & Design at Hinjawadi in Pune, India. In addition, the company

has been certifi ed ISO 9001:2000 for engineering services for its Delivery Centres at Hinjawadi and Bengaluru. The Hinjawadi

Centre is also certifi ed ISO/IEC 27001:2005 for compliance to information security management systems and has achieved

CMMI Level 5 for engineering automation, SAP and software projects. The company is a Ford C3PNG Certifi ed Data Service

Provider.

Contacts : International Headquarters, Singapore. Tel : +65-6779 4733 Fax : +65-6372 4955 Email : [email protected] Asia-Pacifi c Headquarters, Pune, India. Tel : +91-20-6652 9090 Fax : +91-20-6652 9043 North America Headquarters, Novi, MI, USA. Tel : +1 248 426 1482 Fax : +1 248 426 8398 Europe Headquarters, Coventry, UK. Tel : +44 (0) 2476 887688 Fax : +44 (0) 2476 158749Tata HAL Technologies Limited, Bengaluru, India. Tel : +91 80 6583 7174 / 7175

Comprehensive PLM Products and Services


INTERACTIVE SYSTEMS www.tatainteractive.com

Contact : Chief Marketing Offi cer, Tata Interactive Systems, Leela Business Park, Andheri-Kurla Road, Andheri (E), Mumbai-400 059, India. Tel : +91-22-6643 8000 Fax : +91-22-6643 8800 Email : [email protected]

Tata Interactive Systems (TIS) is the pioneer and global leader in custom learning solutions. TIS’ offerings address training needs arising out of key organisational initiatives such as full training or learning outsourcing, a major enterprise-wide system like SAP, large scale recruitment and new employee on-boarding, new customer philosophy initiative, workforce re-skilling associated with the rollout of a process improvement initiative such as lean, leadership development, regulatory & compliance training etc.

The industry verticals TIS services include Education; Government and Defence; Telecommunications and ICT; Pharmaceuticals and Health Care; Banking, Financial Services and Insurance; Airlines, Transportation, Logistics and Hospitality; Consumer Package Goods; and Manufacturing, Energy and Construction.

Tata Interactive Systems also offers innovative and comprehensive educational solutions for Indian schools under the brand name CLASSEDGE. Based on TIS’ instructional framework—the Multiple Learning Experiences Model—CLASSEDGE is designed to help teachers deliver high quality instruction with an effective blend of classroom activities and interactive multimedia. This solution aims to encourage students’ social and thinking skills along with ensuring a thorough understanding of the curriculum content.

With a team of over 600 multi-disciplinary specialists, TIS creates 3000+ hours of learning content across 220+ concurrent projects every year. TIS’ solutions have proven their effectiveness at more than 60 Fortune 500 companies, leading educational institutions and government departments.

TIS is the only learning solutions organisation in the world to be assessed at Level 5 in both the SEI-CMM and P-CMM frameworks. Its solutions have won over 50 prestigious international awards in the past 10 years including Brandon Hall, APEX, BETT and BIMA to name a few.

Areas of BusinessThe TIS product range includes :

1. E-Learning & Blended Learning2. Simulations3. Serious Games4. Story-based Learning5. Learning Software Solutions6. Mobile Learning

TIS often uses a combination of product formats for maximum effect. For example, e-learning is often combined with simulations or serious games.

LocationTIS has development centres in Germany, Switzerland and India. Its sales and marketing operations span the US, Canada, the UK, mainland Europe, Australia, New Zealand, the Middle East, India and the rest of Asia.

4647



BUSINESS SUPPORT SERVICES www.tata-bss.com

Profi le

Tata Business Support Services (TBSS) is a wholly-owned subsidiary of Tata Sons Limited, providing outsourced

customer care and allied services to utilities, travel agencies/airlines, fi nancial services, media companies, retail

companies, Governments and NGOs. TBSS has state-of-the-art infrastructure and a distributed delivery capability

across fi fteen centres in India and two in US. The company offers voice based services in 14 Indian and foreign

languages and integrates many aspects of fi eld services and associated logistics. It also works alongside and

complements the BPO portfolio of TCS.

An important effort at TBSS is to build service offerings at price performance points appropriate for India’s rapidly

expanding domestic markets for various kinds of outsourced services. Given the modest scope for factor cost

arbitrage for clients within India, the company is focussed on innovation with regard to delivery models and

labour pools.

While Tata Group companies have collectively constituted an important ‘home’ market for TBSS, the company

is also focussed on pursuing opportunities in the emerging market for public private partnerships, including in

several kinds of citizen services.

Services

• Customer care administration : Answering queries and processing requests concerning product/service

features, delivery & installations, warranties, claims, etc.

• Problem registration & resolution support : Helpdesk support, coordination with dealers, clients and client

franchises, customer updates, billing issues, etc.

• Analytics based services : Lead generation for direct marketing & cross selling, market surveys, churn &

loyalty programme management, etc.

• Third party administration : Services for auto and healthcare markets and retail fi nancial services.

Contact : India : Tata Business Support Services Ltd., Gowra Trinity, Chiran Fort Lane, S.P. Road, Begumpet, Hyderabad-500 016, India. Mobile : +91 - 92461 59894 Email : [email protected]

Contact : US : Tata Business Support Services Ltd., 6671 Caroline Street, Milton, Florida-32570. Tel : 1 800 248 8718 Email : [email protected]

A satellite centre in Jamshedpur

A hub centre in Mohali


4849

TATA SKY www.tatasky.com

Tata Sky is a JV between the TATA Group and STAR. The company has invested in state-of-the-art digital infrastructure, partnered with global leaders to provide superior technology and set-up high-end 24x7 call centers across the country manned by multi-lingual customer service associates to offer professional and effi cient customer service.

Launched in 2006, Tata Sky has empowered every Indian viewer with ‘Choice, Control and Convenience’ by offering them a most comprehensive channel line-up ranging from movies, news, entertainment and sports channels in DVD picture quality and CD quality sound.

Tata Sky was the fi rst DTH company to launch interactive services customized for the Indian market, like education services for the young, hi-end games across specialised genres, cooking recipes-on-demand, 24x7 darshan of leading temples on TV and English speaking lessons for housewives. It was also the fi rst brand to launch a programming guide for 4-day TV listings not just in English but also in Hindi.

In addition, it brought about a complete paradigm shift in the DTH market with the launch of Tata Sky+, offering the breakthrough ‘Personal Video Recorder’ (PVR) technology for the fi rst time in the Indian subcontinent, with unique features such as Record Live TV and Pause & Rewind Live TV. This was further enhanced with the launch of Tata Sky HD at an affordable price point.

The company recently simplifi ed its packages and introduced TruChoice, a genre based packaging model which clubbed channels of the same genre in ONE pack. Riding on its success, the company introduced ‘Make My Pack’ service which further simplifi es channel selection and enables subscribers to either create their own pack with only individual channels or do a mix-n-match of the existing TruChoice packs with standalone channels.

Just in time for the upcoming cricketing season, Tata Sky recently rolled out its most anticipated Tata Sky+ HD, the new generation PVR with the capability of delivering stunning High Defi nition (HD) picture quality in 1080i resolution with Dolby Digital 7.1 surround sound. Equipped with a humongous 500 GB hard drive, users can now record every minute of action of their favourite sport and the best matches in true HD resolution.

Moreover, the brand has achieved signifi cant milestones and is also the fi rst DTH brand to get the prestigious ‘Superbrand’ status.

The company currently boasts presence of over 9,000 towns and over six million premium connections. Tata Sky has established itself as the leader in terms of revenue share becoming the fastest growing premium pay TV platform in India.

Contact : Chief Marketing Offi cer or National Manager – Corporate Communications, Tata Sky, 3rd Floor, C-1 Wadia International Centre (Bombay Dyeing), Pandurang Budhkar Marg, Worli, Mumbai-400 025, India. Tel : +91-22-6613 3000 Email : [email protected] or [email protected]


Communications is among the Tata Group’s larger investments, with over $7.5 billion already committed. The

Group’s objective is to provide end-to-end telecommunications solutions for business and residential customers

across the nation and internationally. The Group’s communications activities are currently spread primarily

over four companies—Tata Teleservices Limited, its associate Tata Teleservices (Maharashtra) Limited, Tata

Communications (erstwhile VSNL) and Tata Sky. Together, these companies cover the full range of communications

services, including:

• Telephony Services : Fixed and Mobile

• Media & Entertainment Services : Satellite TV

• Data Services : Leased Lines, Managed Data Networks, IP/MPLS VPN, Dial-up Internet, Wi-Fi and

Broadband

• Value-added Services : Mobile and Broadband Content/Applications, Calling Cards, Net Telephony and

Managed Services

• Infrastructure Services : Submarine Cable Bandwidth, Terrestrial Fiber Network and Satellite Earth Stations

and VSAT Connectivity

Profi leTata Teleservices Limited (TTL) spearheads the Tata Group’s presence in the telecom sector.

Incorporated in 1996, TTL is the pioneer of the CDMA 1x technology platform in India and embarked on a growth path after the acquisition of Hughes Telecom (India) Limited [renamed Tata Teleservices (Maharashtra) Limited] by the Tata Group in 2002. It launched mobile operations in January 2005 under the brand name Tata Indicom and today enjoys a pan-India presence through existing operations in all of India’s 22 telecom Circles. The company is also the market leader in the fi xed wireless telephony market. The company’s network has been rated as the ‘Least Congested’ in India for six consecutive quarters by the Telecom Regulatory Authority of India through independent surveys.

Tata Teleservices Limited has also established a signifi cant presence in the GSM space despite having entered the market less than two years ago in a joint venture with NTT DOCOMO of Japan, and offers differentiated products and services under the Tata DOCOMO brand name. Tata DOCOMO arises out

TELESERVICES www.tatateleservices.com


of the Tata Group’s strategic alliance with Japanese telecom major NTT DOCOMO in November 2008. Tata DOCOMO has received a pan-India license to operate GSM telecom services—and has also been allotted spectrum in 18 telecom Circles. The company has rolled out GSM services in all of these 18 telecom Circles in the quick span of just over a year.

Tata DOCOMO marks a signifi cant milestone in the Indian telecom landscape, and has already redefi ned the very face of telecoms in India, being the fi rst to pioneer the per-second tariff option—part of its ‘Pay for What You Use’ pricing paradigm. Tokyo-based NTT DOCOMO is one of the world’s leading mobile operators—in the Japanese market, the company is the clear market leader, used by over 50 per cent of the country’s mobile phone users.

Tata Teleservices Limited has also become the fi rst Indian private telecom operator to launch 3G services in India under the brand name Tata DOCOMO, with its recent launch in all the nine telecom Circles where it bagged the 3G license. In association with its partner NTT DOCOMO, the Company fi nds itself favourably positioned to leverage this fi rst-mover advantage. With 3G, Tata DOCOMO stands to redefi ne the very face of telecoms in India. Tokyo-based NTT DOCOMO is one of the world’s leading mobile operators—in Japan, the company is the clear market leader, used by nearly 55 per cent of the country’s mobile phone users.

TTL recently entered into a strategic partnership agreement with the Indian retail giant Future Group to offer mobile telephony services under a new brand name—T24—on the GSM platform. The exciting new brand was unveiled in February and the company announced the commercial launch of GSM operations under the brand name T24 in June, starting with the city of Hyderabad. It has now launched T24 GSM services in all 18 Circles where TTL has a GSM licence to operate its services.

In December 2008, TTL announced a unique reverse equity swap strategic agreement between its telecom tower subsidiary, Wireless TT Info-Services Limited, and Quippo Telecom Infrastructure Limited—with the combined entity kicking off operations with 18,000 towers, thereby becoming the largest independent entity in this space—with the highest tenancy ratios in the industry. Today, the combined entity—which has been re-christened as VIOM Networks—has a portfolio of nearly 45,000 towers.

Tata Teleservices Limited, along with Tata Teleservices (Maharashtra) Limited, serves over 88 million customers in more than 450,000 towns and villages across the country, with a bouquet of telephony services encompassing Mobile Services, Wireless Desktop Phones, Public Booth Telephony and Wireline Services across a total of fi ve brands vis a vis Indicom, Docomo, Virgin Mobile, Walky (the brand for fi xed wireless phones), the Photon family (the company’s brand that provides a variety of options for wireless mobile broadband access) and a strategic alliance for T24.

Contact : Rajeev Narayan, Senior Vice President – Corporate Affairs, Tata Teleservices Limited, 2A, Old Ishwar Nagar, Main Mathura Road, New Delhi-110 065 Tel : +91-11-6655 8100, +91-11-6655 1013, +91 6655 1030 (D) Fax : +91-11-6655 9808-09 Email : [email protected] Mobile : +91-92-121 05151

5051

Tata Docomo state-of-the-art dive-in stores



Tata Communications Building-VSB, Mumbai

TATA COMMUNICATIONS www.tatacommunications.com

Tata Communications is a leading provider of communications solutions to global enterprises and service providers and

Indian small & medium enterprises. Tata Communications’ range of services for global enterprises and service providers

includes transmission, IP, converged voice, mobility, managed network connectivity, hosting and storage, managed

security, managed collaboration and business transformation.

The company owns and operates one of the world’s largest and most advanced submarine cable networks and a Tier-1

IP network. These capabilities have been built through a mix of organic efforts and several global acquisitions including

that of Tyco Global Network (TGN) in 2005 and Teleglobe in 2006. The company has offi ces in 80 cities in 40 countries and

an employee base of around 6,800.

Tata Communications is structured along two major business units :

Global Voice Solutions

This business unit gives Tata Communications the distinction of being among the world’s largest providers of wholesale

international voice services to service providers, carrying over 32 billion minutes of traffi c annually. The company’s

customer base includes over 1,500 carriers, mobile operators and ISPs. The company also provides a variety of

value-added services like international toll free services and account calling, and domestic long distance services in

India. Tata Communications has been recognised as the best wholesale carrier at several prestigious telecom industry

events, including the World Communications Awards and the Capacity magazine’s Global Wholesale Telecommunications

Awards.

Global Data Solutions

Through this business unit, Tata Communications serves the communication, connectivity and collaboration needs

of global enterprises and service providers as well as Indian small & medium businesses. Tata Communications offers

global MNCs connectivity solutions like international and India domestic private leased lines, MPLS virtual private

networks and global ethernet services as well as managed services like hosting, collaboration, including Telepresence,

hosted applications and security. In India, Tata Communications has established itself as a leading provider of enterprise

data services offering customised vertical solutions to major industries, including banking & fi nancial services, IT and

IT-enabled services, and media & entertainment services.

Tata Communications entered the cloud computing space in 2010 to further its promise of bringing productivity

enhancing services to Indian businesses. InstaCompute provides secure and elastic, on-demand computing and storage

resources to businesses over the network, as and when they need them while InstaApps brings global internet-based


Contact : DGM-Corporate Communications, Tata Communications, 4th fl oor, C Tower, Plots C21 & C36, ‘G’ Block, Bandra-Kurla Complex, Mumbai-400 098, India. Tel : +91-22-6659 2158 Fax : +91-22-6694 1912 Email : [email protected]

collaboration, offi ce tools and software applications to Indian companies, with on-demand ease of use and

pricing. During 2011, Tata Communications plans to expand its cloud computing offerings to other key markets

like Singapore and South Africa.

Tata Communications is also a leading provider of bandwidth, IP connectivity, mobility and other value-added

services to service providers globally. It further leverages its skills in network engineering, operations and

management to provide such services on an outsourced basis to other telecom companies, enabling them to

achieve signifi cant transformation in performance, quality and cost.

Investments

Tata Communications has made investments in joint ventures in Nepal and South Africa. In South Africa, it has

controlling stake in the country’s fi rst converged services operator, Neotel, which caters to wholesale, business

and home customer needs. Tata Communications also has made a strategic investment in BitGravity, a US-based

start-up provider of Content Delivery Network technology and services and recently announced an agreement

to acquire a 100% ownership in the company.

Infrastructure

Tata Communications is one of the world’s largest owners of submarine cable bandwidth, with its own cables

connecting four continents and all major countries. Tata Communications also has a vast terrestrial fi ber network

in India that includes over 40,000 route kilometres of inter-city network. The company’s global IP network

has over 400 points of presence and enables worldwide MPLS and Ethernet reach. Tata Communications also

owns and operates nearly a million square feet of data centre and co-location facilities across the world. Tata

Communications is the world’s fi rst communications provider to offer public Telepresence rooms, and currently

has the largest global network of public Telepresence rooms in 12 countries across fi ve continents, which are

offered on a pay per use basis and enable access to this cutting-edge technology at an affordable hourly rate.

Centralised Network Operations Centre, Mumbai

Tata Communications Montreal facilities

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Tata Power

Tata BP Solar

energy

The seemingly simple but daring idea of harnessing water fl owing down the hills near

Mumbai to create energy marked India’s entry into the league of nations capable of

generating hydroelectric power. This remarkable vision has made the country’s fi nancial

capital an island that burns bright, and placed the Tata Group at the forefront of an industry

being deregulated and unshackled to address India’s ever-growing energy requirements.

energy


energy

Profi le

Originally established as The Tata Hydro-Electric Power Supply Company Ltd. in 1911 to supply power to Mumbai, Tata

Power is India’s largest integrated private power utility with an installed generation capacity of over 3000 MW and a

presence across the entire value chain in power generation (thermal, hydro, solar, wind and geothermal), transmission,

distribution, trading, fuel and logistics.

Having served Mumbai’s consumers for over nine decades, Tata Power has since spread its footprint across the country and

overseas. The thermal power stations of the company are located at Trombay in Mumbai, Jojobera in Jharkhand, Haldia in

West Bengal, Power House #6 in Jamshedpur and Belgaum in Karnataka. Its hydro stations are located in the Western Ghats

of Maharashtra, and wind farms in Maharashtra, Gujarat and Karnataka. It has also implemented a 3 MW Solar power plant

at Mulshi in Maharashtra.

The company has been a front runner in introducing state-of-the-art power technologies in India. Among the achievements

the company has to its credit are the installation of India’s fi rst 500MW unit at Trombay, the fi rst 150MW pumped storage

unit at its hydro plant at Bhira, and a fl ue gas de-sulphurisation plant for pollution control at Trombay. An optimum mix of

hydel and thermal capacity enables the company to supply power at competitive tariffs to its customers. The company’s

transmission and distribution losses are among the lowest in the country at a mere 1.8 per cent.

The company’s growth plans include signifi cant capacity addition in the next three years, scaling from the current 3000 MW

to 8000 MW by 2013. The new projects under implementation are as follows :

4000 MW Mundra Project : The Mundra UMPP is progressing as per schedule with engineering, procurement, and

construction activities underway. The overall project progress achieved is 71%. The fi rst unit is expected to be commissioned

by September 2011.

1050 MW Maithon Project : The project has achieved 90% completion and Unit 1 is expected to be commissioned by end

of March 2011.

Captive power projects for Tata Steel : Industrial Energy Limited (IEL), a joint venture between Tata Power (74 per cent)

and Tata Steel (26 per cent), aims to develop new Captive Power Projects (CPPs) to meet the power requirement of Tata Steel.

The project’s 120 MW Unit 5 is being constructed at the company’s existing site at Jojobera and has been synchronised. The

project is expected to be commissioned by end of March 2011.

114 MW Dagachhu Project : A partnership with the Royal Government of Bhutan (RGoB), the project is progressing as

scheduled. All major orders for the project have been placed. The fi rst unit is targeted to be commissioned by FY14.

Partnership with SN Power : The company has signed an exclusive partnership agreement with SN Power, Norway, to

set up Joint Ventures to develop hydropower projects in India and Nepal. Tata Power and SN Power have already begun

pursuing potential project opportunities based on the vast reserves of renewable energy in the Himalayan region.

POWER www.tatapower.com


Site picture of 1,050MW Maithon power project

4,000MW Mundra ultra mega power project under construction

5657

1600 MW Coastal Maharashtra Project : All statutory clearances required to start the project implementation

are in place. Disbursement of compensation to land owners is in progress by Raigad district authorities and

45% of private land has been covered till date. Activities pertaining to site enabling works have been identifi ed

and are being addressed.

660 MW Naraj Marthapur, Odisha : Environment Clearance for the project has been recommended by MoEF,

subject to clearance from National Board of Wild Life (NBWL) for which the process is on. All the balance clearances

for the project have been obtained. Land acquisition is currently in progress and the entire process, including of

the forest land is expected to be completed by April 2011. The company has been allotted, along with three

others, the Mandakini coal block located in the Angul district of Odisha, which will feed coal to the plant.

Tiruldih Power Project, Jharkhand (3x660 MW) : The process of land acquisition in Jharkhand is expected to

take around 12-18 months. In principle, clearance has been received from the Railways for the transportation

of coal from the Tubed Coal Block in Jharkhand, which has been jointly allotted to Tata Power and one other

company.

Projects in Renewables

Wind Power : Tata Power is India’s leading private wind generation company with an installed capacity of 228

MW. Currently, Tata Power’s wind power capacity is spread across three states — Maharashtra, Gujarat and

Karnataka. The company has placed an order for 150 MW additional wind capacity to be set up in Maharashtra

and Tamil Nadu.

Solar Power : Tata Power is implementing a 3 MW solar photo-voltaic plant at Mulshi, which will be one of the

largest grid connected plants in Maharashtra. It has also signed a Power Purchase Agreement with Gujarat Urja

Vikas Nigam Limited for a 25 MW Solar Photovoltaic Power Project at Mithapur, Gujarat.

240 MW Sorik Marapi Geothermal Project : A consortium led by Tata Power (47.50%), along with Origin Energy

Ltd., Australia (47.50%) and PT Supraco, Indonesia (5%), won the Sorik Marapi geothermal project in Northern

Sumatra, Indonesia. The Sorik Marapi project is estimated to support the development of approximately 240

MW of geothermal generation capacity. The project will be developed by PT Sorik Marapi Geothermal Power

(SMGP), a Special Purpose Vehicle formed by the consortium. The consortium would undertake a detailed

exploration programme over the next 18 months. The expected commercial operation date for the project is

June 2015.

Fuel

Indonesian coal companies : The company has 30 per cent equity stake in two major Indonesian thermal coal

producers, PT Kaltim Prima Coal and PT Arutmin Indonesia, as well as related trading companies owned by PT

Bumi Resources Tbk.


energy

Water pipes leading to the Bhira Power Plant

Solar Cells at Walwhan

Joint Ventures and subsidiaries

North Delhi Power Limited (NDPL) : A subsidiary in joint-venture with the Government of Delhi, this company distributes

and supplies power to the north and north-west areas of Delhi. The company serves over 4.5 million consumers spread

over an area of 510 sq km. Since commencing operations in July 2002, NDPL has successfully reduced aggregate technical

and commercial (AT&C) losses from a high of 53 per cent to less than 20 per cent and launched a series of technological

improvements for upgrading reliability and other consumer services.

Tata Power also has a 51 per cent stake in Powerlinks Transmission Limited, a joint venture with the Power Grid

Corporation of India Ltd., for the 1,200 km Tala Transmission Project of the 1,020MW Tala Hydro-electric project based

in Bhutan. The Tala Transmission Project represents India’s fi rst inter-state transmission project with public-private

partnership since the enactment of the country’s Electricity Act in 2003, which had set out the regulatory structure for

the opening up of the power sector in India. The successful commissioning of the Tala Transmission system ahead of

schedule in 2006 led to the synchronisation of the central and northern grids to make it one of the largest power grids

in the world.

Tata Power Trading Co. Ltd., a wholly owned subsidiary, is the fi rst company to have been awarded a power trading

licence by the Central Electricity Regulatory Commission enabling it to carry out transactions all over India.

The company’s Strategic Electronics Division (SED) designs and develops electronic products and systems for India’s

defence and other core sectors. SED has received seven manufacturing licences under new defence procurement

procedures, making it eligible to receive RFPs for major programmes from the Ministry of Defence.

NELCO Limited (a subsidiary) has its core competence in the areas of systems integration and project management

for defence electronics, energy network management, power electronics, VSAT networks and automation. A pioneer in

several segments of its operations, the company caters to core segments like defence, railways, steel, cement, automobile,

oil and gas, paper, power plants, ceramics and services.


Tata Power is proud to be a sustainability steward and is working on leading the industry towards responsible growth.

The company’s sustainability initiatives comprise investing in clean energy production, building a strong renewable

portfolio, focusing on bio-diversity conservation, streamlining water use, and planting thousands of trees in the vicinity

of the plants to reduce the carbon footprint. The company has also created a sustained platform called Tata Power Energy

Club (TPEC) for the school children of the country to practise energy conservation. It believes in involving school children

to propagate effi cient usage of energy for a greener and safer tomorrow. TPEC has become a nation-wide movement

and has covered more than 275 schools till date across nine cities in India, i.e., Mumbai, Pune, Bengaluru, Kolkata, Delhi,

Ahmedabad, Jamshedpur, Lonavla, and Belgaum. The club has over 30,000 Energy Champions and has sensitised over

2.5 million citizens.


TATA BP SOLAR www.tatabpsolar.com

Profi le

Tata BP Solar is a JV between Tata Power Company and BP Solar. It transacts the largest business in India for solar

photovoltaic and solar water heating products and employs state-of-the-art technology to offer high quality,

innovative solar solutions that cater to the needs of individual customers, large institutions as well as entire

communities. The company enjoys ISO 9001 and ISO 14001 Certifi cation.

Products

Tata BP Solar provides customised solar solutions to various segments: (1) Access to energy (illuminating village

homes and communities). (2) Energy to business (telecom towers, railways, banks, green buildings, offshore oil

platforms). (3) On to grid – Centralised MW solar farms and grid-connect residential / commercial rooftops. The

company has set up a 1 MW solar rooftop plant at Delhi, while a 3 MW solar farm at Mulshi is in advanced stage of

construction and more plants in various implementation stages.

Infrastructure

Tata BP Solar’s world-class manufacturing facilities for solar photovoltaic products and solar water heating systems

are among the largest and fi rst of their kind in the country.

Exports

Tata BP Solar regularly exports products and systems to several countries.

Contact : Tata BP Solar, 78, Electronics City, Hosur Road, Bengaluru-560 100, India. Tel : +91-80-4070 2000, 3000 Fax : +91-80- 2852 0116 Email : [email protected]

Contact : Head - Corporate Communications, Tata Power, Bombay House, 24, Homi Mody Street, Mumbai-400 001, India. Tel : +91-22-6665 8282 Fax : +91-22-6665 8801 Email : [email protected]

5859

Over the last 30 years, Tata Power has continued to contribute to eco-restoration and eco-development programmes

in the Western Ghats, one of the most sensitive eco-systems in the world. Over seven million saplings of 60 tree

species have been planted in this fragile and valuable area.

It was in the early 1900s that the Group’s Founder Jamsetji Tata had vowed to provide the country and its people

with cheap, clean and abundant power. Tata Power is only trying to make good on that promise and take pride in

Lighting up Lives!

4X 25kWp Solar Power Plants at Tangtse, Durbuk for Ladakh Ecological Development Group

1MW Solar Rooftop Power Plant at Delhi


The Taj Mahal Palace, Mumbai

services


services

Legend has it that it all started in the early 1900s when an Indian took umbrage at not

being allowed entry to a hotel because he had the wrong skin colour. Jamsetji Tata,

the founder of the Tata Group, responded by creating India’s fi rst luxury hotel, the Taj

Mahal Palace and Tower. Those following in his footsteps have built on the legacy with

enterprises across the services spectrum, including insurance and other fi nancial services.

services

Hotels,Property Development & Infrastructure

The Indian Hotels Company Limited(Taj Hotels Resorts and Palaces)

Tata Realty and Infrastructure

Tata Housing Development

JUSCO

Drive India Enterprise Solutions Limited (DIESL)

Financial Services

Tata AIG

Tata Asset Management

Tata Investment Corporation

Tata Capital

Other Services

Tata Strategic Management Group

Tata Services


Profi le

The Indian Hotels Company Limited (IHCL) and its subsidiaries are collectively known as Taj Hotels Resorts and

Palaces. IHCL operates in the luxury, premium, mid-market and value segments of the market through the following

brands : Taj (luxury full-service hotels, resorts and palaces); Vivanta by Taj (upper upscale hotels : full-service hotels

and resorts); The Gateway Hotel (upscale/mid-market full service hotels and resorts) and Ginger (economy hotels).

Established in 1903, Taj Hotels Resorts and Palaces is one of Asia's largest and fi nest group of hotels, comprising

92 hotels in 53 locations across India with an additional 16 international hotels in Maldives, Malaysia, Australia, UK,

USA, Bhutan, Sri Lanka, Africa and the Middle East. From world-renowned landmarks to modern business hotels,

idyllic beach destinations to authentic grand palaces, from dazzling resorts to pastoral safari lodges, each Taj hotel

offers an unrivalled fusion of warm Indian hospitality, world-class service and modern luxury. For over a century,

Taj Mahal Palace, the iconic fl agship has set a benchmark for fi ne living with exquisite refi nement, inventiveness

and warmth.

At the Taj Hotels Resorts and Palaces luxurious living and fi ne dining fi nd common ground. Whether it is taking

exotic world cuisines to India or taking authentic Indian fare to the world, the Taj Hotels Resorts and Palaces is

renowned for the eclectic culinary experiences it brings to its guests.

The Taj Mahal, Bombay, the fl agship hotel of Taj Hotels Resort and Palaces, was born out of Jamsetji N. Tata’s dream.

Mr. Tata believed that Bombay (now Mumbai), the commercial capital of India, required a grand hotel, one that

would enhance its reputation amongst the great cities of the world. The Taj Mahal Palace & Tower, Mumbai opened

on December 16, 1903 and epitomised a philosophy that still holds true today : to provide impeccable service and

unparalleled facilities so every stay is a memorable one.

The fl agship hotel is an architectural marvel and brings together Moorish, Oriental and Florentine styles. Offering

panoramic views of the Arabian Sea and the Gateway of India, the hotel is a gracious landmark of the city of

Mumbai, showcasing contemporary Indian infl uences along with beautiful vaulted alabaster ceilings, onyx

columns, graceful archways, hand-woven silk carpets, crystal chandeliers, a magnifi cent art collection, an eclectic

collection of furniture and a dramatic cantilever stairway.

Drawing strength from its leadership position in India, the Taj in recent years has embarked on a complementary

strategy to expand its international footprint. The most signifi cant additions to its portfolio have been The Pierre,

the iconic landmark hotel on New York’s Fifth Avenue; Taj Boston; Taj Campton Place, San Francisco; Taj Cape Town,

South Africa; and Blue, Sydney.

INDIAN HOTELS www.tajhotels.com

Taj Lake Palace, Udaipur

Umaid Bhawan Palace, Jodhpur

Rambagh Palace, Jaipur

07_Tata Main Brochures_2010 (060-073).indd Sec1:62 4/1/11 10:39:52 AM

6263

The Taj West End, Bengaluru

The Taj Mahal Hotel, New DelhiTaj Falaknuma Palace, Hyderabad


servicesThe Taj has strengthened its presence in the Indian Ocean rim with the Exotica Brand, evolved as part of Taj Hotels

Resorts and Palaces’ intent to position it as a brand clearly differentiated by its product philosophy and service design.

The Taj Exotica Resort and Spa in Maldives is centered on high-end accommodation, intimacy and an environment

that allows its guest’s unrivalled comfort and privacy.

Taj Hotels has further expanded its global footprint by securing management contracts at Palm Island, Jumeirah in

Dubai, Langkawi in Malaysia and Thimpu in Bhutan.

The presence of Taj Hotels Resorts and Palaces globally has been developed through a network of Taj regional sales

and PR offi ces in the United Kingdom, France, Germany, Italy, Russia, Dubai, Singapore, Sydney, Tokyo & the United

States of America.

In a new foray in the service apartment’s category, the Taj has opened the Taj Wellington Mews Luxury Residences

as a complex of 80 luxurious serviced apartments in South Mumbai. The Taj has also entered the high-end wildlife

tourism segment in partnership with “& Beyond” Africa. The properties under this venture are Mahua Kothi at the

Bandhavgarh National Park, Baghvan at the Pench National Park, Banjaar Tola at the Kanha National Park, and Pashan

Garh at the Panna National Park, all situated in Madhya Pradesh, India.

Taj also operates Taj Air, a luxury private jet operation with state-of-the-art Falcon 2000 LX and Avanti II aircrafts, and

Taj Yachts, two 3-bedroom luxury yachts which can be used by guests in Mumbai, and Kochi in Kerala. It also operates

Taj Sats Air Catering Limited, the largest airline catering service in South Asia, as a joint venture with Singapore

Airport Terminal Services, a subsidiary of Singapore Airlines.

Additionally, Taj Hotels Resorts and Palaces established the Indian Institute of Hotel Management, Aurangabad in

1993. The institute offers a three-year diploma, designed with the help of international faculty and has affi liations

with several American and European programmes.

Associate Companies and Joint Ventures

The Indian Hotels Company Limited is the Taj Hotels Resorts and Palaces’ main company, owning around a third of

the group’s inventory of rooms. The balance of the room inventory is with associate companies and joint ventures.

Corporate Social Responsibility

The key theme of corporate social responsibility at The Indian Hotels Company Limited is to build livelihoods with a

clear focus on women, craftsmen and artisans; and education of children. The core competencies of the hospitality

business have been utilised to make these themes truly relevant and meaningful.

Contact : Vice President Marketing, Taj Hotels Resorts and Palaces, Oxford House, 15/17 N. F. Street, Apollo Bunder, Mumbai-400 001, India. Tel : +91-22-6665 1236 Fax : +91-22-2281 8849 Email : [email protected]

Taj Cape Town

The Pierre, New York

Taj Boston


6465

REALTY AND INFRASTRUCTURE LIMITED www.tata-realty.com

Real estate and infrastructure have been identifi ed as sectors with strong growth prospects in India and Tata Realty And

Infrastructure Limited (TRIL) — a 100% subsidiary of Tata Sons — has been set up to cater to the sector’s potential for

growth.

The company’s current work dossier comprises :

Real Estate Projects

• A world-class IT / ITES SEZ development — Ramanujan IT City at Taramani, Chennai (25 acres)

• A retail and city-centre development — Trilium in the heart of Amritsar

• Development of IT SEZs for TCS at Hinjewadi in Pune, Rajarhat in Kolkata and Garima Park in Ahmedabad

• A water-front premium residential development — Tritvam at Marine Drive, Kochi

• A city-centre mixed use residential & retail development — Capitol Heights at Nagpur

Infrastructure Projects

• TRIL has submitted RFQs for 16 road projects across India and is implementing the Rs. 1,370 crore Pune-Solapur Highway

Project

• TRIL along with Siemens has qualifi ed at the RFQ process for the Bengaluru Airport High Speed Rail project

• TRIL is in discussions for the development of a 2,500 acre multi-product SEZ in Odisha

• TRIL is also in the process of setting up 14 logistics parks across India, of which land acquisition has commenced at

3 locations

• TRIL is promoting the use of monorail and Personal Rapid Transport (PRT) for urban transport solution

• TRIL is also in discussion for the development of inland waterways systems in the states of Gujarat and Maharashtra

Fund Management

TRIF-1 Fund

TRIL has recently completed its commitment of the offshore fund – Tata Realty Initiatives Fund-1 (TRIF-1) which had an

available corpus of US$ 750 mn for the development of real estate projects.

Proposed Infrastructure Fund

TRIL also plans to set-up an infrastructure fund – Tata Infrastructure Initiatives Fund-1 (TIIF-1) – to develop prestigious

infrastructure projects.

Contact : Marketing, Tata Realty and Infrastructure Limited, Elphinstone Building, 2nd Floor, 10 Veer Nariman Road, Fort, Mumbai-400 001, India. Tel : +91-22-6629 4000 Fax : +91-22-6629 0520 Email : [email protected] Proposed retail mall, Trilium, Amritsar

Proposed premium residential apartments, Tritvam, Kochi

Proposed Ramanujan IT City, Chennai


services

HOUSING DEVELOPMENT COMPANY www.tatahousing.com

Incorporated in 1984, Tata Housing Development Company Ltd. is a 100% subsidiary of Tata Sons.

Tata company is currently developing more than 40 million square feet of iconic projects. It seeks to attain industry leadership by pioneering innovative products for different consumer segments, with its residential offerings ranging from Rs 5 lakh to Rs 7 crore.

Its primary business is the development of properties in the residential, commercial and retail sectors. Its operations span various aspects of real estate development, such as land identifi cation and acquisition, project planning, designing, marketing and property management. All its projects are conceptualised after in depth consumer and market research, with the design expertise of leading international architects. All projects are certifi ed “Green”, constructed and designed as per the guidelines of the Indian Green Building Council.

The company has set up a wholly owned subsidiary ‘Smart Value Homes Ltd.’, which focuses on developing products in the Value and Affordable Housing segments, priced between of Rs 5 lakh to Rs 35 lakh. Tata Housing will also continue to provide Premium and Luxury Housing projects.

Currently present in Mumbai, Delhi, Bengaluru, Chennai, Kolkata, Goa, Chandigarh, Pune, Lonavala and Talegaon, the company is now expanding to other tier I and II Indian cities. Some of its current projects are:

• Shubh Griha, Vasind – Expansion of India’s fi rst true value housing project

• New Haven, Vasind – Part of a sustainable integrated township where one can buy a home and own a city

• La Montana, Pune – A mixed use Mediterranean theme based development

• Crescent Lake Homes, Chennai – A sustainable integrated township

• Eden Court – Primo, Kolkata – Luxury housing at affordable prices at Rajarhat’s prime location

• Prive, Lonavala – Luxury hillside residences built on the theme of open architecture

• Louvre, Duplex Living at Raisina Residency, Gurgaon – Exclusive Duplex Apartments within a premium modern residential complex conceptualized around the theme of ‘Art and Culture’

Tata Housing has received various industry recognitions in the form of awards, including: the ‘Community Engagement’ and at the Asia Responsible Entrepreneurship Awards, 2009; the ‘Best Development Marketing and Architectural Design’ (Residential category) award for “Raisina Residency” at the CNBC Asia Pacifi c Property Awards, 2009; and ‘Best Residential Developer of the year’ at the ‘Property Awards, 2010’ by the Property World Publications.

Contact : Head - Marketing Services, Tata Housing Development Co. Ltd., 12th Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel (W), Mumbai-400 013 Tel (B) : + 91 22 6661 4444 Email : [email protected]

Prive, Lonavala

La Montana, Talegaon (Model representation)

New Haven, Vasind (Model representation)


6667

Contact : Head - Corporate Communications, JUSCO, Sakchi Boulevard Road, Northern Town, Bistupur, Jamshedpur-831 001, Jharkhand, India. Tel : + 91 657 6652101/ 6652013 Fax : + 91 657 2424219 Email : [email protected]

JUSCO www.juscoltd.com

JUSCO is a wholly owned subsidiary of Tata Steel Limited which was created in 2003 by transferring the Town Services Division of Tata Steel. It is India’s fi rst comprehensive urban infrastructure services provider in the private sector. It works with industries, state governments, urban local bodies, communities and individuals to deliver sustainable infrastructure solutions.

Services offered

• Water and Wastewater : End-to-End solutions for all municipal and industrial sectors viz O&M, EPC, BOTs etc.

• Power Distribution : Licensee, franchisee, O&M, consultancy, engineering & construction

• Municipal Solid Waste Management : O&M, Turnkey, BOT and EPC

• Engineering & Construction : One stop shop for urban and industrial infrastructure like roads & bridges, residential, recreational, civil and structural construction

Important Projects• Salt Lake, Kolkata: India’s fi rst urban water sector PPP project under the Jawaharlal Nehru National Urban Renewal

Mission (JNNURM) in DBOOT mode for 30 years. This project is in collaboration with M/s. Voltas and was awarded in 2007. The project was inaugurated in January 2011

• Haldia, West Bengal: India’s fi rst, and so far only, Lease-cum-BOT urban water project for 25 years (started operations in November 2008)

• Mysore, Karnataka: India’s largest urban water management project for rehabilitation and conversion to 24x7 supply in 6 years under JNNURM (started operations in January 2009)

• Seraikela-Kharsawan District, Jharkhand: One of the few regions in India where two parallel distribution licensees are providing power to consumers (started operations in October 2007)

• Jamshedpur, Jharkhand: Construction of 4-lane bridge with 8-lane toll plaza and approach roads on BOT basis• Kollam, Kerala: Establishment of an integrated municipal solid waste processing and disposal facility. The project

got inaugurated in July 2010• Mysore, Karnataka: Construction of engineered Landfi ll and O&M for 14 years (started construction in October 2010)

In the last six years JUSCO has received several awards at various forums for its service delivery. Some of them are :• Most Admired Developer in Water & Urban Infrastructure Sector 2010 at New Delhi, India• National Award for Excellence in Water Management 2009 by CII at Hyderabad, India• National Urban Water Award 2009 by the Government of India at New Delhi, India• TPM Excellence Award 2008 by JIPM at Kyoto, Japan• 5th Asia Water Management Excellence Award 2008 at Kuala Lumpur, Malaysia• Commendation from Global Water Intelligence at London, United Kingdom

Water treatment plant

132 KV Sub Station


services

Contact : Head – Corporate Communication, Corporate Offi ce, 7th Floor, Kamla Executive Park, Andheri (East), Mumbai-400059, India. Tel : +91-22-6777 9000 Fax : 91-22-6777 9001 Email : [email protected]

DRIVE INDIA ENTERPRISE SOLUTIONS LIMITED (DIESL) www.diesl.in

Established in 2003, Drive India Enterprise Solutions Ltd. (DIESL) is a leading provider of third party logistics services

(3PL) in India. The company is a 50:50 JV between Tata Industries and Tata International.

DIESL caters to a wide range of industries including telecommunications, consumer durables, FMCG, retail,

automobiles, DTH and also undertakes project logistics. Its service offerings to these segments include:

• Warehousing Solutions : Warehousing, order execution, stock yard management and inventory control.

• Distribution : Primary & secondary transportation, reverse logistics, store replenishment, express and home

delivery, e-fulfi llment.

• International Logistics Solutions : Trading, import, customs clearance, freight forwarding.

• Value Added Services : Kitting, packaging, MIS, pre delivery checks, cash management etc.

Network : DIESL has a pan-India presence with 176 warehouses across 67 cities with a combined area of 4.4 million

square feet under management. DIESL’s distribution network currently connects over 7,000 towns across the

country. With a strong focus on technology implementation, all of its warehouse locations are connected with SAP

and provided with warehouse and distribution management software.

Awards and Recognitions : DIESL was awarded “The Best 3PL Company of the Year Award 2010” at the Express

Logistics & Supply Chain Conclave and the “Brand and Customer Loyalty Award 2011” for the Logistics Sector at the

Loyalty Awards.

DIESL is an ISO 9001:2008 certifi ed company.

Distribution Centres, at Bengaluru...

...Kolkata

... and Cochin


6869

TATA AIG www.tata-aig.com

The Tata presence in the insurance segment is through two companies — Tata AIG Life Insurance Company Limited and Tata AIG General Insurance Company Limited (collectively ‘Tata AIG’).

Tata AIG Life Insurance Company Limited

Tata AIG Life Insurance Company Limited (Tata AIG Life) is a joint venture between Tata Sons and AIA Group Limited (AIA). The company combines Tata’s pre-eminent leadership position in India and AIA’s presence as the largest, independent, listed pan-Asia life insurance group in the world spanning 15 markets in Asia Pacifi c. Tata Sons holds a majority stake (74%) in the company and AIA holds 26% through an AIA Group company.

Tata AIG Life provides insurance solutions to individuals, groups and corporate houses. It offers a wide spectrum of life insurance solutions to the rapidly expanding consumer base which includes around 40 products spanning various categories and life-stage needs. As on March 2010, the company had 1,809,000 policies in force.

The company uses multiple channels of distribution like agency, bancassurance, corporate agency, direct marketing (including Online sales), broking, etc. to reach out to different market segments. As on December 2010, it had some 360 sales offi ces in 275 cities and towns across India. It employs over 6,000 people and has over 100,000 advisors.

The company has launched several new initiatives in the insurance market by anticipating customer needs. It was an early entrant in the highest NAV guaranteed product space and, in fact, the only player to offer highest NAV guarantee plans on a pure pension platform. It was one of the fi rst private life insurers to launch Whole Life insurance plans as well as health insurance plans.

As a socially committed life insurance organization, Tata AIG Life was one of the fi rst privately owned insurance companies in India to launch dedicated micro-insurance products for low income communities in rural India. Recently, the company tied up with Syndicate Bank to provide insurance solution to the bank’s customers covered under the fi nancial inclusion program.

Tata AIG General Insurance Company

Tata AIG General Insurance Company provides insurance solutions to individuals and corporates. It offers a complete range of general insurance products including insurance for automobile, home, personal accident, travel, energy, marine, property and casualty as well as several specialised fi nancial lines. The company believes in offering innovative and relevant insurance solutions in the retail and commercial space. Each product offering is backed by expertise and an unparalleled claims service.

The company’s products are available through various channels of distribution like agents, brokers, banks (through Bancassurance tie ups) and direct channels like telemarketing, digital marketing, worksite management etc. The company has its operations in 36 cities through 47 offi ces.

Contact : Corporate Communications, Tata AIG Life Insurance Company Limited (Regn. No.110), Delphi – B Wing, 2nd Floor, Orchard Avenue, Hiranandani Business Park, Powai, Mumbai-400 076, India. Tel : + 91-22-6647 9000 Fax : + 91-22-6702 4123 Email : [email protected]. Insurance is the subject matter of the solicitation.Contact : Marketing & Corporate Communications, Tata AIG General Insurance Company Ltd., A-501, Building No. 4, Infi nity IT Park, Dindoshi, Malad East, Mumbai, India. Tel : +91-22-6693 0000 Fax : +91-22-6693 0050 Email : [email protected] Website : www.tataaiginsurance.in


services

Contact : Head – Investor Services, Tata Asset Management, Mafatlal Centre, 9th Floor, Nariman Point, Mumbai-400 021, India. Tel : +91-22-6657 8282 Fax : +91-22-2261 3782 Email : [email protected]

Profi leTata Asset Management Ltd has more than 16 years track record in investment management. It is one of the most trusted asset management companies in India with an asset base of over Rs. 26,000 crore (average assets as of February 2011).Tata Asset Management offers a range of innovative investment solutions to facilitate wealth creation for its investors. The company offers a complete bouquet of products and services aimed at helping investors plan their investments.The core strength of Tata Asset Management stems not only from its sound systems and processes, but also from the quality of its intellectual capital, which is made up of the best and brightest minds. At the same time it has a robust risk management framework in place with in-built controls and balances. The company currently services its client base of over 18,00,000 investors from over 80 touch points nationally.

Products and ServicesTata Asset Management manages funds across the entire risk-return continuum. These include equity funds, balanced funds and debt funds. These funds have catered successfully to the investment needs of its investors. The company also offers portfolio management services to high networth individuals and renders advisory services to offshore investors / funds investing into India.

Corporate Social ResponsibilityTata Asset Management has identified specific communities like distributors, investors, third party associates and the underprivileged for its “beyond business” initiatives. With distributors, investors and associates, the focus is on spreading financial literacy to the larger population through training in financial planning in meetings and investor clinics. With the underprivileged, the association includes awarding service contracts to designated agencies and donations for sports, medical care and charities.

ASSET MANAGEMENT www.tatamutualfund.com

A range of funds to meet your life-stage fi nancial needs

INVESTMENT CORPORATION www.tata.com

Tata Investment, promoted by Tata Sons in 1937, is an NBFC registered with the Reserve Bank of India. The company is one of the few publicly held investment companies listed on the Bombay Stock Exchange Ltd. and the National Stock Exchange of India Ltd. The company became a subsidiary of Tata Sons in February 2008. Tata Sons, together with other Tata companies, holds over 70% of the paid up capital of Tata Investment.

The company’s activities comprise primarily of investing in long-term investments in equity shares and equity-related securities of companies in a wide range of industries. Tata Investment has a paid-up capital of over Rs. 48 crore (which would increase to over Rs.55 crore in May 2011) and reserves of over Rs.1,500 crore as on December 31, 2010, apart from the increase in reserves that may arise from normal operations. Tata Investment had a portfolio of investments with a book value of over Rs. 1,750 crore and an approximate market value of Rs. 4,700 crore as on December 31, 2010.

The company has been rated by CRISIL (India’s leading credit rating agency) since 1994, and has been assigned their highest rating of ‘AAA’ (triple A) which rating has been re-affi rmed from year to year and is valid to date.

Tata Investment, jointly with Tata Sons, was among the fi rst companies to receive an in-principle approval to set-up a mutual fund and is the promoter of the Tata Mutual Fund.

Contact : Executive Director & Secretary, Tata Investment Corporation Ltd., Elphinstone Building, 10 Veer Nariman Road, Mumbai-400 001, India. Tel : +91-22-6665 7186 Fax : +91-22-6665 7917 Email : [email protected]


Contact : Deputy Vice President (Brand Marketing & Corporate Communication), Tata Capital , One Forbes, Dr. V. B. Gandhi Marg, Fort, Mumbai-400 001, India. Tel : +91-22-6745 9197 Email : [email protected]

Tata Capital Limited is a subsidiary of Tata Sons Limited. The Company is registered with the Reserve Bank of India as a Systemically Important Non

Deposit Accepting Non Banking Financial Company (NBFC) and offers fund and fee-based fi nancial services to its customers.

Tata Capital is headquartered in Mumbai and has a wide network of over 100 branches spanning all critical markets in India.

Offerings

Commercial Finance : The Commercial Finance business offers Term Loans, Working Capital Loans, Channel Finance, Equipment Finance, Lease

Rental Discounting, Bill Discounting, Letter of Credit* and Bank Guarantee* to small, medium and large corporates.

* Offered through its associate banks.

Investment Banking : Tata Capital Markets Limited (TCML), a wholly-owned subsidiary of Tata Capital Limited, holds a Category I Merchant Banking

license from the Securities and Exchange Board of India (SEBI) and offers a bouquet of services comprising M&A Advisory, PE Syndication and Debt

and Equity Capital Market services.

Private Equity : Tata Capital’s Private Equity business identifi es, funds, nurtures and profi tably exits companies with signifi cant growth potential.

Infrastructure Finance : The Infrastructure Finance business caters to the specialised needs of the infrastructure sector and offers Equipment

Finance, Project Finance, Equipment Rentals, Working Capital Loans, Bill Discounting/Factoring, Refi nance, Top Up Loans and Loan Syndication.

Securities : Tata Securities Limited, a wholly owned subsidiary of Tata Capital Limited, offers quality products and services like equity trading and

research to institutional and retail customers.

Wealth Management : Tata Capital Wealth Management offers a suite of Investment Management and Financial Planning services.

Consumer Loans : Tata Capital offers wide suite of loans such as Home Loans (From Tata Capital Housing Finance Limited, a wholly-owned

subsidiary of Tata Capital Limited), Auto Loans, Personal Loans, Business Loans, Loans against Property and others.

Tata Cards : Tata Card is a White Label Credit Card issued, established and operated by the SBI with Tata Capital.

Travel Related Services : TC Travel and Services Limited, a wholly-owned subsidiary of Tata Capital Limited, offers a wide range of services such as

airline ticketing, visa and passport facilitation, hotel accommodation, car hire and surface transport.

Foreign Exchange : TT Holdings & Services Limited, a wholly-owned subsidiary of Tata Capital Limited offers a complete range of travel related

foreign exchange products.

CAPITAL www.tatacapital.com

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07_Tata Main Brochures_2010 (060-073).indd Sec1:71 4/6/11 6:11:47 PM

services

STRATEGIC MANAGEMENT GROUP www.tsmg.com

Contact : Tata Strategic Management Group, 18th Floor, Nirmal, Nariman Point, Mumbai-400 021, India. Tel : +91-22-6637 6789 Fax : +91-22- 6637 6600 Email : [email protected]

Tata Strategic Management Group (Tata Strategic) is the largest Indian owned management consulting firm. Its clientele includes private sector companies in India, multi-national corporations, public sector / Government and companies within the Tata Group.

Today over 50% of its business comes from non-Tata clients and 20% from international clients. Tata Strategic has a team of more than 70 consultants, recruited from top business schools or laterally from industry. The team is aided by a panel of experts, each with extensive industry expertise. Tata Strategic is organised along the following industry domains and functional areas :

Industry Domains Functional Areas

• Automotive and Components • Strategy• Equipment and Metals • Organisational Effectiveness• Infocom, Media and Education • Project Excellence• Chemicals • Marketing• Consumer and Retail • SCM and Logistics• Infrastructure • Sourcing• Energy

Tata Strategic offers a comprehensive range of solutions covering direction setting; driving strategic initiatives in the areas of organisation effectiveness, marketing and operations; and implementation support.

Tata Strategic is an IP driven firm with unique India insights and proprietary frameworks.

International ExperienceTata Strategic works with clients in South Asia, West Asia, Africa and Europe addressing local market issues or for their India plans.

AlliancesTata Strategic has a network of alliances with the following companies: Acxit Capital; Pharma Alliance International; Tata International; Tata Capital and Thru-put Management Systems.

The alliances help Tata Strategic to bridge capability gaps and expand its global footprint. Along with its alliance partners Tata Strategic offers clients advanced solutions, international experience and end to end services.

Strategy

• Vision

• Market insights : B2B,Urban, Rural

• Competitive Strategy

• Growth/Business Plans

• Organisation Structure

• Roles & Decision rules

• Workforce Productivity

• Performance Management

• Capability Assessment

• Talent Management

• Delegation & MIS

• Product Innovation

• Market Share

• Route-to-Market

• Brand Strategy

• Structured Sales &

Distribution

• Marketing Upgradation

• Manufacturing Strategy

• Service levels

• Logistics & Supply Chain

• Throughput enhancement

• Capital Productivity

• Project Management

• Strategic Sourcing

• Programme Management

• Re� nements/Course Corrections

• India Entry

• Alliance & Acquisition Planning

• Strategic due diligence

• Scenario Planning

Set Direction

Drive StrategicInitiatives

SupportImplementation

Organisation Effectiveness Marketing Operations


Tata Management Training Centre, Pune

Annual Economy Update from the DES

Tata Central Archives, Pune

Tata Services Limited was incorporated in 1957 to provide Group companies centralised services on a ‘no-profit no-loss’ basis. The

company has specialised divisions and departments to look after relevant areas which include :

Department of Economics and Statistics (DES) : Provides economics and business research inputs for strategic decision making to

Tata companies. Publishes the Statistical Outline of India and the Global Statistical outline.

Group Corporate Affairs : Manages the Tata Brand, the publishing activities (web and print) of the group, and group media

relations.

Public Affairs Department : Works as a facilitator for value creation to Group companies. Guides the engagement of Tata companies

with the external regulatory and business environment, and stimulates ideas for new business opportunities.

Legal Department : Is a Group level resource and provides legal services—advisory and transactional—to Tata companies on

corporate and commercial laws, joint ventures, mergers & acquisitions, and dispute resolution.

Tata Management Training Centre : Established in 1959, TMTC undertakes Applied Research and designs and delivers Leadership

and Functional Development programs for Tata and non Tata organisations.

Talent Acquisition : Sustains & develops Tata Group’s talent pipeline through structured talent acquisition & development initiatives

and improves the position Tata Group as a preferred employer through Group Level programs that are in line with business plans.

Tata Council for Community Initiatives : Coordinates and organises programmes to institutionalize corporate sustainability,

community development and environmental management initiatives within Tata Group Companies. (Please also see page 110).

Labour Relations Bureau : Advises and conducts labour and IR-related matters in courts for Tata companies.

Network Communication Department : Responsible for e-mail and internet browsing facility at Group headquarters and Tata

companies connected to it. It also manages a few intranet websites.

The Tata Central Archives : A Pune-based archival repository which consists of important documents, correspondence, photographs,

awards, trophies, medals, citations, paintings, video and audio clips and other material relating to the genesis and development of

the Tata Group. Organises thematic archival exhibition on the Tata Group companies.

Infrastructure Group : Manages; Holiday Homes and facilities such as medical, telephones, canteen, access control & reception and

central receiving section at the Group’s headquarters.

SERVICES WWW.www.tataservices.com

Contact : General Manager - Corporate & Company Secretary, Tata Services, Bombay House, 24, Homi Mody Street, Mumbai-400 001, India. Tel : +91-22-6665 8152 Fax : +91-22-6665 8153 Email : [email protected]

7273

Global Statistical Outline – New publication


consumer products


Tata Global Beverages

Titan Industries

Infi niti Retail

Trent

Consumer products bearing the Tata stamp of quality and trust — from tea, coffee and salt to

watches, jewellery and readymade clothes — have long been part of millions of Indian homes.

Following the acquisition of the famous British tea brand, Tetley, and several other acquisitions in

other geographies, discerning consumers in over 70 countries across all fi ve continents have also

been getting to savour merchandise carrying the Tata name.

consumer products

consumer products08_Tata Main Brochures_2010 (074-083).indd 75 4/1/11 10:41:03 AM

consumer products

TATA GLOBAL BEVERAGES www.tataglobalbeverages.com

Profi leTata Global Beverages is today an integrated beverage business that has set out on a journey to become a global leader in branded ‘good for you’ beverages through innovation, strategic acquisition and organic growth. With over 200 years of history in the beverage market and a heritage of innovation and development, Tata Global Beverages has successfully evolved from a predominantly domestic Indian tea farming company to a marketing and brand focused global organisation with a portfolio of strong brands.

Tata Global Beverages is the second largest player in tea in the world. Over 65% of its consolidated revenue originates from markets outside of India. The group’s focus on consumer brands is evident from the fact that more than 90% of turnover is delivered by its branded products. Over fi ve years ago, nearly all the group’s turnover came from tea interests, but now the fi gure is nearer 71%, underpinning its successful diversifi cation strategy and giving it a leadership position in the ‘good for you’ beverage space.

Formerly known as Tata Tea, the business has diversifi ed and expanded signifi cantly over the last decade. Tata Global Beverages now employs around 3,000 people with a signifi cant presence in over 40 countries worldwide. It recently opened its new corporate headquarters in the UK (Uxbridge, West London). The group is making strong strides towards its mission of making the world a better place through life-enhancing sustainable hydration with the recent JV agreement with PepsiCo in the area of non-carbonated ready-to-drink beverages, focused on health and enhanced wellness, and the acquisition of a stake in Activate TM, a performance beverage and bottled water company in the United States.

Major Brands

Tata TeaTata Tea has been rated as the second most trusted hot beverage brand in India and has been accorded “Super Brand” status in the country. The Tata Tea brand covers all geographies and segments of the market and has four national variants - Tata Tea Premium, Tata Tea Gold, Tata Tea Agni and Tata Tea Life. Tata Tea Premium is the single largest brand in India both in terms of volume and value. The regional variants include Chakra Gold, a leading premium brand in Tamil Nadu and Andhra Pradesh; Gemini the undisputed market leader in Andhra Pradesh; and Kannan Devan, a heritage brand that brings the freshness of the Kannan Devan hills and rules the taste buds in Kerala on the southern coast of India.

In recent years, the Tata Tea brand has sought to redefi ne the awakening attributes of tea to transform itself from a medium of physical and mental rejuvenation to a medium of social awakening through its “Jaago Re” (Awakening) campaign. This process began with the ‘Jaago Re One Billion Votes’ campaign in 2007 to encourage India’s youth to participate in the electoral process. The campaign was a huge success with over 620,000 citizens registering to vote. Building on its success, the Tata Tea brand recently launched the next phase of their campaign to “awaken” the country, this time to the issue of corruption.

The “Jaago Re” campaign has been an integrated marketing campaign, including mass media advertisements, viral marketing and on-ground activities to connect with a large number of young people across the country.

TetleyEver since the Tetley brothers started selling tea in 1837, the quintessentially British Tetley has built its brand by listening to tea drinkers around the world and developing great tasting and innovative products to meet their needs. As a brand Tetley is always looking for new ways to revolutionise the tea industry.


Whilst still producing mainstream, accessible teas, Tetley’s heritage and reputation as experts in tea gives consumers the confi dence they need to branch out and try something new. As a result Tetley now has a portfolio brimming with branded products to suit all cultures, tastes and moods – from every day black teas to green, red and white, fruit and herbal infusions, iced teas, tea concentrates, spices teas, organic and decaffeinated variants and Ready to Drink (RTD).

Tetley is proud too of the way in which they get these products into the hands of the tea drinker. Having fi rst invented the ubiquitous tea bag, Tetley then changed the shape of the market by introducing the round tea bags in 1989 and then the ‘no-drip’ drawstring bags in 1997 and a range of ‘stay fresh’ packaging formats subsequently.

Tetley is on sale in over 70 countries, with 75 million cups consumed every day. It has continued its strong performance in the UK maintaining its market leadership with Tetley mainstream as well as with Tetley Redbush and Tetley Decaf. Tetley Infusions are fi rst-of-their-kind liquid tea mixes launched in Canada where the brand is also the market leader. These mixes combine real-brew Tetley tea with natural fruit juice but with no artifi cial colours, fl avours or sweeteners.

Eight O’ Clock CoffeeA brand with a 150-year heritage, Eight O’ Clock Coffee is America's best-selling whole bean coffee, the third largest national coffee brand by volume and the number one player in the ‘value gourmet’ coffee segment. Eight O’ Clock Coffee has also substantially grown volume and value share in the grocery segment, and increased distribution amongst key customers and other important retail channels.

The brand has updated the look of its packaging with new, modern graphics developed with consumer inputs – the brand’s biggest change in decades. Relevant social media activity and consumer purchase incentives are helping to spur its overall growth, as is the increased media exposure and the brand’s commitment to producing award winning quality coffee.

HimalayanHimalayan is redefi ning the category of bottled water with its unique proposition of ‘hydration and wellness’ and its “Live Natural” brand philosophy. Its certifi cate of purity derives from its source in the Shivalik range in the Himalayas and Himalayan is internationally accredited by the US Food & Drug Administration, the European Union, the health ministries of Japan and France and the Institute de Fresenius of Germany as the only internationally accepted natural mineral water from India. Himalayan has established itself as the beverage of choice at lifestyle destinations and is recognised by its discerning consumers as comparable in quality to some of the fi nest natural mineral waters in the world.It is noticeable by its unique pink bottling. Currently on sale within India, it has ambitions to expand its geographical footprint.

Good EarthThe Good Earth brand specialises in fl avoured and herbal teas. Vanilla, Caramel, Acai (an Amazonian fruit) and Mate (a South American herb and natural energiser) are some ingredients plucked from nature which then fi nd their way into the Good Earth teas. Re-launched recently in the US with 12 new organic blends, the original sweet and spicy fl avoured Good Earth is still the most popular blend. Good Earth teas have also made a successful UK debut.

Regional Brands

Tata Coffee is involved in every aspect of the coffee making process; from the growing and curing of coffee to the

manufacture and marketing of value-added coffee products. The company retails its coffee products under its own brands

7677


consumer products

in the Indian market which include Mr. Bean, Coorg Pure, Coorg Filter Coffee and Mysore Gold. Its instant coffees include Tata Café and

Tata Kaapi. Tata Coffee recently signed a non binding MOU with Starbucks coffee company for a strategic alliance in India. The MoU will

create avenues of collaboration between the two companies for sourcing and roasting high-quality green coffee beans in Tata Coffee’s

Coorg, India facility. In addition, Tata and Starbucks will jointly explore the development of Starbucks retail stores in associated retail

outlets and hotels.

Vitax is a leading player in the specialty tea segment in Poland with an array of fruit, herbal and green variations. Since its acquisition by Tetley, the brand has come to represent Tata Global Beverages’ largest single fruit & herbal offering. In 2009 the group acquired Premium Foods, the country’s second largest distribution business, to help support the brand’s ambitions to grow organically.

Jemca is a leading brand in the highly competitive Czech Republic tea market and the market leader in black, green and fruit and herbal teas. Growing from strength to strength and extending its range of offerings to consumers, the company celebrated the 50th anniversary of its factory in Jemnice in 2009, with the inauguration of a new “World of Tea” museum.

Joekels is the third largest player in the South African tea market. Its key brands are Phendula Tips, Rooibos Laager, the economy Tea Time range, and Tea4kidz as a special blend for children comprising of three Rooibos variations, which were launched in response to demand from parents for healthier children’s beverages. Low in tannin, Rooibos, which is an Afrikaans word meaning ‘red bush’ and is a herb found in South Africa, has anti-spasmodic properties, which relieve cramps and colic in infants, and contains no caffeine.

Grand is a Russian umbrella brand offering coffee, cappuccino, cocoa, hot chocolate, hot tea and instant iced tea. Grand stands for quality beverages at moderate prices, made with natural and environmentally friendly materials, and focuses on the modern consumer, who demands quality in content as well as form.

T!ON was launched in 2009 as a refreshing new ready-to-drink cold beverage with three ingredients : ginseng, fruit juice and tea extracts. It is symbolic of Tata Global Beverages’ new journey into liquid ‘Good for you beverages’. Initially introduced in Chennai, southern India’s largest metropolis, and subsequently in the state of Tamil Nadu, this new brand has been rolled out in several new territories including Karnataka, Kerala and Goa.

T4KIDZ is a caffeine-free hot beverage specially blended for kids, that has created a lot of positive consumer interest since its launch in March 2010 by Tetley in the UK.

SUKK is a brand new 'jelly drink' concept launched in the UK in 2010.

Global company valuesTo help achieve its goal, Tata Global Beverages' culture is based on fi ve values that guide its actions and decisions :

Consumer is our HeartbeatWe don’t just make drinks, we make special moments in each consumer’s day. We have a passion for our brands which we want our consumers to share. What will you do today to make that happen?

Disruptively ChallengingWe are not like our competitors, we are different! Let’s ditch the conventional, forget the tried and tested and think of fresh ways to achieve great things.

Playfully ProfessionalDoing business is fun. We know we can deliver results without taking ourselves too seriously.


Individually Excellent, Collectively Brilliant

Exceptional individuals pulling together. Imagine what we can achieve. No fears. No limits.

Doing Good

We make responsible choices that help improve the world.

Joint Venture CompaniesTetley ACI (Bangladesh) Ltd.Southern Tea LLCEmpirical Group LLCTetley Clover (Private) Ltd.Joekels Tea Packers (Proprietary) Ltd. , South AfricaTata Coffee (Uganda) Ltd.Zhejiang Tata Tea Extraction Company Ltd.NourishCo Beverages Limited

AssociatesEstate Management Services Pvt. Ltd., Sri LankaWatawala Plantations Ltd., Sri LankaAmalgamated Plantations Pvt. Ltd.

Corporate SustainabilityTata Global Beverages has placed sustainability at the heart of its business by making it one of its principal strategic pillars and including it at the core of its mission to make the world a better place through life-enhancing, sustainable hydration. This means that business strategy and employee actions are guided by the need to ‘make choices that grow our business and help improve the world’.

To focus efforts appropriately, the organisation has identifi ed four core sustainability issues – Packaging, Climate Change, Water and Ethical Sourcing – and set stretch fi ve-year targets for each of them. Working as a business partner of Forum for the Future, the UK’s leading sustainable development charity, the group has started to progress towards achieving these targets. A range of projects have been initiated, each of them with the objective of developing a sustainable product or a sustainable supply chain for the future.

Signifi cant progress has also been made with ethical tea sourcing through continued active membership of the Ethical Tea Partnership. In February 2010 Tetley announced its commitment to achieve global Rainforest Alliance Certifi ed™ status by 2016.

The group also continues to support some of the people and communities who have long been touched by its business. This includes running the General Hospital, the High Range School and the Srishti Project on the tea estates in Munnar in Kerala, promoting child literacy through book donations in the US, reading with primary school children in the UK and providing funding for the Canada Breast Cancer Foundation.

Contact : Corporate Communications, Tata Global Beverages, Parkview, 82 Oxford Road, Uxbridge, Middlesex UB8 1UX.

Tel : +44 (0)20 8338 4000 Email : [email protected]

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TITAN INDUSTRIES www. titan.co.in

Profi le

Titan Industries was established in 1984 as a joint venture between the Tata Group and the Tamil Nadu Industrial

Development Corporation. The company brought about a paradigm shift in the Indian watch market when it

introduced quartz technology and complemented it with international styling in watches retailed under the Titan

brand.

Today, the company is not only the largest Indian watch maker but also the world’s fi fth largest integrated watch

manufacturer. Subsequent diversifi cations have also made Titan Industries the leader in the Indian market in

branded jewellery under the Tanishq brand name. With its own retail network for selling watches and jewellery,

Titan is among the country’s leading retailers. The company has also diversifi ed into precision engineering and,

most recently, into prescription eyewear. Titan Industries currently employs over 4,934 people and Titan and

Tanishq are among the most admired brands in their categories.

The Titan brand of watches was followed by Sonata, as a value brand of functionally styled watches at affordable

prices. Then followed a brand focussed on the youth – Fastrack. The company also later acquired a license for

premium fashion watches of global brands such as Tommy Hilfi ger, Hugo Boss, FCUK and launched its fi rst Swiss-

made watch brand – Xylys.

In 1995, the company diversifi ed into jewellery under the brand name of Tanishq to capitalise on a fragmented

market operating with no brands in urban cities. In 2005, the company launched its second jewellery retail brand,

Gold Plus, to focus on opportunities in small towns and rural India. In 2009, the company launched Zoya, as a retail

chain in the luxury jewellery segment.

In 2002, the company leveraged its manufacturing competencies and branched into Precision Engineering

Products catering to global majors across industry verticals like aerospace, automotive, oil & gas, engineering,

hydraulics, solar and medical instruments.

The company entered into prescription eyewear in 2007 and launched the Titan Eye+ chain of world class optical

stores.

With over 625 retail stores across a carpet area of over 7,70,848 sq. ft. Titan Industries has India’s largest retail

network. The company has over 300 exclusive ‘World of Titan’ showrooms and 700 after-sales-service centres.

Titan Industries is also the largest jewellery retailer in India with over 115 Tanishq boutiques, over 25 Gold Plus

stores and over 120 Titan Eye+ stores. The company has two exclusive design studios for watches and jewellery

and manufacturing/assembly units at Hosur (Tamil Nadu—the company’s fi rst and still its largest unit), Dehradun


76

(Uttaranchal), Roorkee (Uttar Pradesh), Bengaluru (Karnataka), Baddi (Himachal), Pant Nagar and Goa. The Hosur

units for both watches and jewellery are certifi ed under ISO 9001:2000.

Products

Watches : Titan Industries has created and sold more than a 110 million pieces the world over and the Titan

portfolio owns over 60% of the domestic market share in the organised watch market in India. Its main brands are :

• Titan, for the mid-premium segment

• Fastrack, for the youth

• Sonata, India’s largest selling watch brand

• Xylys, for the high-end connoisseur and new-age achiever

The Titan brand architecture comprises several sub-brands, each of which is a market leader in its own space.

Notable among them are : Automatic, Raga fl ora, Nebula, Heritage, Zoop, Octane, Edge and Orion.

The company’s watches are sold through exclusive ‘World of Titan’ and Fastrack showrooms in over 12,000 outlets

in over 2,500 cities in India. The watches are also offered internationally in 27 countries, with a special focus on the

Middle East and Asia Pacifi c regions. The company also has a large network of exclusive service centres across India

with after-sales service that is benchmarked to deliver among the fastest turnaround time in the world.

Jewellery : Tanishq offers a premium range of gold jewellery studded with diamonds and precious, semi-precious

stones in various hues in 18 kt and a wide range of plain gold jewellery in 22 kt pure gold. Platinum jewellery

also forms part of the product range. Gold Plus retails plain gold jewellery offerings with designs specifi cally

created for the semi urban and rural Indian market and offers unique designs crafted with diamonds, American

diamonds and other precious stones. Zoya offers premium studded jewellery catering to the needs of the elite.

Eye wear : Titan Eye+ offers a variety of differentiated products to the end consumer consisting of frames, lenses,

contact lenses and accessories. Frames are available in both international brands (Levis, Esprit, Hugo Boss etc.)

and in-house brands – Titan Eye+ and Dash. Customers are offered a unique browse-select-buy format where

all products are accessible, using world class equipment for zero-error eye testing by qualifi ed optometrists

trained at Sankara Netralaya and style consultants to help buyers make the right choice of frames and lenses.

Precision Engineering : The division’s products span precision engineering components & sub-assemblies, machine

building & automation solutions, tooling solutions and electronic sub-assemblies. The division is ISO 9001:2000 and

ISO 14001:2004 certifi ed. Additionally, the unit catering to the aerospace segment is AS 9100B certifi ed and the

unit catering to automotive segment is TS 16949 certifi ed. The unit has recently been selected for the National

Aerospace and Defence Contractors’ Accreditation Programme for its non destructive testing capabilities.

8081


consumer products

Recognition

Some of the company’s prominent awards include :

• Jewellery Division won the “Gold Award” in “Engineering sector” in the Economic Times India Manufacturing

Excellence Awards 2010 in partnership with Frost & Sullivan.

• Titan Industries bagged the 1st position in the Retail Industry category in the Economic Times 2010– Great

Place to Work Institute study and secured 19th overall.

• Goldplus & Tanishq was adjudged the winner for Excellence in Rural Marketing, Enriching Customer

Experience Category & Best Retail launch of the year in the Economic Times Retail awards.

• Tanishq won the 2 Golds at the EFFIES 2010 in the consumer and retail categories for its wedding

campaign.

• Tanishq won the award for brand leadership in the durables category at the

World Brand Congress 2010 – GLOBAL AWARDS FOR BRAND EXCELLENCE.

• TITAN has been ranked 10th among 16,000 of the brands studied across

9 cities in the “The Brand Trust Report, India Study, 2011”. While Titan tops the

watches category, Fastrack at 56 tops the accessories categories and Tanishq

at 119 tops the jewellery category.


Titan Industries has a clearly defi ned policy on social responsibility. CSR initiatives

include children’s education, enabling the disabled, Artisan Parks, Women’s

empowerment, environment management programmes and other community

initiatives. Titan is a signatory to the Global Compact and has been awarded the

Helen Keller and Mother Teresa awards and also the President of India’s Award for

employing the disabled. The Hosur units for both watches and jewellery are certifi ed

under the ISO 14001 Environment System Standard. The company has been sharing,

since 2007, the top slot along with ten other companies in the Karmayog CSR rating

of India’s Top 500 companies by the noted NGO.

Contact : Corporate Communications Department, Titan Industries, Tower A, Golden Enclave, Old Airport Road, Bengaluru, India.

Tel : 00-91-80-6660 9060 to 6660 9939 Fax : 00-91-80-2526 9923 Email : [email protected]


Croma–'s zip store at Horniman Circle, Fort, Mumbai

Contact : Chief Executive Offi cer or Head – Business Development, Infi niti Retail, 202 Akruti Centre Point,Next to Marol Telephone Exchange, MIDC, Andheri (East), Mumbai-400 093. Tel : + 91-22-6761 3600 Fax : + 91-22-6710 1903Email : ajit.joshi@infi nitiretail.com or priyanka.gidwani@infi nitiretail.com

INFINITI RETAIL www.cromaretail.com

Profi le

Infi niti Retail Limited is a 100% subsidiary of Tata Sons Ltd., operating a national chain of multi-brand electronics

megastores in India under the brand name of Croma.

Infi niti Retail has entered into a technical and sourcing agreement with an Australian retail giant, Woolworths

Ltd., which currently operates more than 2,000 stores across Australia in 12 different formats, including consumer

electronics retailing. Infi niti Retail owns and runs the retail operations in India while Woolworths provides technical

support and strategic sourcing facilities from its global network.

The company’s electronics megastores offer the country’s widest range of consumer electronics products across

categories and brands. Croma retails products in six categories – home entertainment, small appliances & personal

care, large appliances, IT, communication & imaging, and gaming. Store sizes range between 8,000 sq. ft. and 20,000

sq. ft. Infi niti Retail has also launched its new format ‘Croma Zip’, with stores size ranging from 1,000 sq. ft. to 6,000

sq. ft. which retail only digital products like home entertainment, IT, communication and imaging and gaming.

The fi rst Croma store was inaugurated on October 9, 2006 in a suburb of Mumbai, Juhu. The chain has since grown

into a national chain of 61 stores with presence in Mumbai, Pune, Aurangabad, Ahmedabad, Surat, Vadodara, Rajkot,

Bengaluru, Delhi NCR, Hyderabad, and Chennai. Currently there are 8 Croma Zip stores in Mumbai & Delhi. Croma

will have 100 operating stores before the end of the fi nancial year 2011-2012.

With the philosophy of ‘We help you buy’, Croma stores provide world-class service through a team of highly

qualifi ed and trained staff, the best product range in India to choose from and great prices on a consistent basis.

Croma has been awarded as the “Most Admired Retailer-Consumer Durables” for three consecutive years by India

Retail Forum.

Croma–'s fi rst electronics megastore in Juhu, Mumbai

8283


consumer products

Contact : Head - Marketing, Westside; Trent House; Plot No C-60, Beside Citibank, Bandra-Kurla Complex, Bandra (E), Mumbai-400 051, India.

Tel : +91-22-6700 9000 Fax : 91-22-6700 9200 Email : [email protected]

TRENT www.mywestside.com

Established in 1998, Trent is one of the pioneers of modern large format retailing in India. Trent operates ‘Westside’, one of India’s largest and fastest growing chain of lifestyle retail stores, and one of the most recognised retail brands in the country. In 2004 Trent entered into the hypermarket business with ‘Star Bazaar’, which addresses the varied shopping needs of the entire family right from grocery to apparel. 2005 saw the acquisition of ‘Landmark’ by Trent – a books and music chain of stores which offers a large assortment of books, music, movies and stationery. October 2008 saw the launch of a new value apparel format, ‘Fashion Yatra’. Trent has also entered into a joint venture with Inditex to bring Zara and its other brands to India. Trent is thus establishing its presence in all major apparel market segments and is now acknowledged to be one of the leading and respected organised retailers in India with national presence.

Westside. High quality, latest in-style products, international shopping experience and value for money pricing is the experience at a Westside store. In a rapidly evolving retail scenario, Westside has carved a niche for its brand of merchandise creating a loyal following. Currently, the company has 53 Westside stores measuring 8,000–34,000 square feet each across 25 cities in India. With a variety of designs and styles, everything at Westside is exclusively designed with merchandise ranging from stylised clothes, footwear and accessories for men, women and children to well coordinated table linen, artifacts, home accessories and furnishings. Well-designed interiors, sprawling space, prime locations and coffee shops enhance the customers’ shopping experience.

Star Bazaar. Star Bazaar, a chain of hypermarket stores, currently has 10 stores of 50,000-60,000 square feet size stores in Ahmedabad, Mumbai, Bengaluru, Chennai and Aurangabad. These stores offer customers a wide choice of products that include staple foods, beverages, health and beauty products, vegetables, fruits, dairy and non-vegetarian products, live bakery, consumer electronics, household items and fashionable garments for men, women and kids at the lowest prices. The Star Bazaar format has plans to grow its presence signifi cantly in the coming years. In August 2008 Trent entered into an exclusive franchise agreement with Tesco Plc, the world’s 3rd largest retailer. The agreement allows Star Bazaar to access the extensive retail expertise and technical capability of Tesco.

Landmark. Landmark is the largest book and music retail chain in India. Curios, toys, gaming, stationery and gift items complete the Landmark offering. Landmark stores boast of an exhaustive range of over 1,00,000 titles in books and music alone. www.landmarkonthenet.com is the chain’s online e-commerce site with over 2 million titles in books besides a large number of titles in music and movies. Landmark currently has 33 stores pan-India, including stores in hotels, airports and IT parks.

Fashion Yatra. Fashion Yatra addresses the apparel needs of value conscious yet fashionable consumers in Tier II, III and IV towns across India. With three stores in Kalyan (near Mumbai), Nanded and Sangli, Fashion Yatra offers a wide range of fashion at attractive prices in a store environment which is visually appealing and easy-to-shop.

Zara. Trent has entered into a joint venture with Inditex to bring Zara and its brands to India. Zara, one of the world’s leading fast fashion brands, currently has 4 stores in India in Mumbai and Delhi and plans to add several new stores going forward.


82838485



chemicals

Cracking the code for making soda ash, a secret till then known to only a handful of companies

outside India, was the spark that ignited the Tata Group’s interest in the chemicals industry. That

initial idea has evolved into a business presence that today includes fertilisers and pesticides,

as also the provision of sophisticated agricultural services to Indian farmers and, most recenlty,

drug discovery.

Tata Chemicals

Rallis India

Advinus

chemicals


chemicals

Profi le

TCL is currently the second largest producer of soda ash in the world with manufacturing facilities in India, UK, Kenya and USA. It is India’s leading Crop Nutrients Player with its own manufacturing of urea and phosphatic fertilisers and a leading player in crop protection business through its subsidiary Rallis. TCL is the pioneer and India’s market leader in the branded, iodised salt segment and Tata Salt has been recognised as India’s No.1 Food Brand for more than fi ve years.

TCL has undertaken several key steps recently to leverage its expertise in sciences to develop high-tech and more sustainable products. It has set up the TCL Innovation Centre in Pune to develop world-class R&D capability in the emerging areas of nanotechnology and biotechnology. TCL has also invested in a Centre for Agriculture & Technology (CAT) at Aligarh to provide advice on farming practices in general and crop nutrition practices and solutions in particular. The company has also entered into a JV with Temasek Life Sciences Laboratory Ltd (TLL), Singapore for development of jatropha seedlings and agronomic package of practices.

Businesses

TCL Businesses are structured in order to address all major segments of consumers in society namely Household (Living Essentials), Industry (Industry Essentials) and the Farmer (Farm Essentials) - LIFE.

Living Essentials

The pillar of Living essentials covers products that are basic/essential to daily living e.g. salt, sodium bicarbonate or baking soda products, fresh produce and now water related products.The Consumer Products Business (CPB) comprises predominantly of Tata Salt, a branded iodised edible salt, and Sodium Bicarbonate and water purifi ers among other offerings. The company has launched a new refi ned salt, i-Shakti. The special Tata Salt Lite caters to the niche market of low sodium salt users with 15% less sodium than ordinary salts. Topp Salt is a brand of edible salt created for export. i-Shakti, a cooking soda, is targeted to help the leavening of the consumers.

To leverage its reach with farmers and housewives TCL started Khet-Se, a 50:50 joint venture in 2007 with Total Produce, Ireland, One of the largest fruits and vegetable distribution company in the world, to set up a fruits and vegetables distribution business in India.

To meet the challenge of providing safe drinking water to India’s population, TCL, launched ‘Tata Swach’ in December 2009 – a unique, innovative and low-cost water purifi er that combines low-cost ingredients such as rice husk ash with nano–technology.

CHEMICALS www.tatachemicals.com


India depends heavily on pulses as its staple food. Extending the i-Shakti brand from Salt to other food essentials, TCL unveiled India’s fi rst National brand of pulses – ‘i-Shakti Dals’ and has launched 4 popular varieties of pulses in the Indian market in December 2010.

Industry Essentials

The second pillar, Industry essentials, consists of products that are essential raw materials required for key industries such as glass, detergents, mining and chemical processing.

TCL’s journey as a soda ash manufacturer began in Mithapur, on the western coast of Gujarat. For many years, the synthetic soda ash plant at Mithapur represented the sum total of TCL’s soda ash manufacturing activities. In 2006, TCL’s soda ash capacity took a signifi cant leap when it acquired the UK-based Brunner Mond Group. Through this acquisition, manufacturing facilities in Northwich, UK and in Lake Magadi, Kenya joined the TCL fold. In early 2008, TCL successfully completed the acquisition of US-based General Chemical Industrial Products (GCIP). The acquisition of GCIP increased TCL’s soda ash capacity to around 5 million tonnes per annum. Moreover, about 60% of this capacity is based on natural soda ash units at Wyoming and Lake Magadi. TCL’s customer base now encompasses some of the world’s leading and recognisable companies such as Procter & Gamble, Unilever, Church & Dwight, Saint Gobain, Pilkington, Asahi, Owens Illinois, Guardian, PPG, Vale and Xstrata. In line with its strategy of deepening its presence in Farm and Food sector, TCL acquired 100% stake in British Salt, UK in December 2010.

Farm Essentials

Inputs needed to improve productivity of the farm as a whole e.g. fertilisers, pesticides, specialty nutrients, seeds, agri-services and crop protection constitute the third pillar of TCL. The Crop Nutrition and Agri-Business has its presence across all the three key agro-nutrients; viz. nitrogen (N), phosphorus (P) and potassium (K). While the nitrogenous fertiliser, urea, is manufactured at Babrala in the northern state of Uttar Pradesh at one of the industry’s most effi cient plants, phosphatic fertilisers DAP and complexes are manufactured at Haldia in West Bengal in eastern India and MOP is imported. To secure the raw material supply of phosphatic rock for its Haldia plant, in 2005 TCL acquired an equal partnership in the Moroccan company Indo Maroc Phosphore S.A. (IMACID), along with Chambal Fertilisers and the global phosphate major, OCP of Morocco.

Soda ash plant at Mithapur, Gujarat, India

Brunner Mond facility at Winnington, UK

8889

General Chemicals Industrial Products facility at Wyoming, USA


chemicals

The company also helps small farmers enhance the yield from their land by providing end-to-end solutions through its network of Tata Kisan Sansars (Tata Farmer Centres) in the northern states of Uttar Pradesh, Punjab, Haryana, Uttarakhand and West Bengal, Bihar and Jharkhand. The centers are one-stop resource centers; they stock seeds, pesticides and fertilisers; lease out farm equipment and implements to farmers who cannot afford to buy expensive modern machinery; provide agronomy services like soil testing and mapping and fertiliser testing; facilitate credit fi nance, arrange crop insurance and even provide buyback facilities. Demonstrating its customer centric approach, TCL launched its customised fertiliser in November 2010. This will provide soil and crop specifi c fertilisers for the benefi t of the farming community.

Through Rallis, its subsidiary, TCL will look to enhancing value creation as well as accessing business synergies in the agri-inputs sector — crop nutrition and crop protection. Currently, TCL is a dominant player in the crop nutrition segment. Rallis has a leadership position in the Indian Crop Protection industry and with this; TCL will strengthen its presence in the entire agri-input space. Recently Rallis acquired a majority stake in Metahelix Life Sciences – a leading seeds research and marketing organisation which will strengthen its presence in farm inputs sector.


The company is a signatory to Responsible Care, a voluntary global initiative of the chemical industry that demonstrates allegiance to safety, health and environmental issues. Its Mithapur and Babrala plants have won the British Safety Council’s 5-star rating. The Babrala fertiliser plant in UP has won the British Safety Council’s Sword of Honour Award, four times in a row and also the Globe Award for environmental sustainability. These accolades, recognised as the pinnacle of achievement in safety management systems, are awarded to businesses that demonstrate sustainable performance through a clear and measurable commitment to environmental management.The company has also developed the Mithapur salt works as a natural habitat for thousands of migratory birds.

Tata Chemicals’ Society for Rural Development (TCSRD) nurtures rural populations in and around the facilities, and helps people achieve self-suffi ciency in natural resource management, livelihood support through self-help groups and the building of health and education infrastructure. Continuing with its sustainability activities, TCL and Wildlife Trust of India (WTI) have signed a MoU for a conservation project that will create awareness and undertake research to save the endangered species of Whale Shark that visits the coastal shores of Gujarat.

Tata Chemicals has assessed the carbon footprint of all its operations and is developing plans for reduction of the carbon intensity of its products by 20% by 2020.

A Tata Kisan Sansar outlet in India

Soda ash manufacturing facility at Magadi, Kenya

Fertiliser plant at Babrala, Uttar Pradesh, India

Contact : Head - Corporate Communications, Tata Chemicals, Bombay House, 24, Homi Mody Street, Mumbai-400 001, India.

Tel : +91-22-6665 8282 Fax : +91-22-6665 8144 Email : [email protected]


Profi le

Rallis India Limited is a listed subsidiary of Tata Chemicals and a part of the Farm Essentials vertical

of Tata Chemicals. It is one of India’s leading crop care companies, with a comprehensive portfolio of

crop care products for Indian farmers. The company’s 1,900 distributors reach more than 50,000 retail

counters across the country. Rallis is known for its deep understanding of Indian agriculture, sustained

contact with farmers, quality agrochemicals, branding and marketing expertise and its strong product

portfolio.

Areas of Business

• Domestic formulation business : The domestic formulation business caters to the crop protection

and yield enhancement needs of the Indian farmers through a wide portfolio of products including

insecticides, fungicides, herbicides, plant growth nutrients and seeds. Rallis is among the market

leaders in the industry with some of the biggest brands in agrochemicals like Contaf, Asataf, Applaud,

Ergon, Ralligold, Taarak, Tatamida, Takumi, Tata Metri, Fujione, Atrataf and Fateh.

• Domestic institutional business : Caters to the bulk and technical requirements of domestic

institutional customers.

• International business : Rallis exports its range of agrochemicals to all parts of the world based

on alliances with distributors and its own registrations. The export basket includes technical

grade pesticides, branded formulations and contract manufactured products. The international

business activity currently contributes about 30% to the turnover of Rallis.

• Seeds : Rallis has acquired a majority stake in Metahelix Life Sciences, a Bangalore based Seeds

research Company with a portfolio of seeds successfully commercialised over the last three years.

It has provided a strong platform in the entire value chain that comprises breeding, production

and marketing of seeds. Metahelix has good products in hybrid rice, maize, pearl millet, sunfl ower,

vegetables, etc.

Manufacturing

Rallis India’s factories in four locations in India manufacture technical grade pesticides and formulations.

It has a manufacturing capacity of 7,895 MT/annum for technicals and 21,325 MT/KL per annum for

RALLIS INDIA www.rallis.co.in

Rallis India product portfolio

Agrochemicals manufacturing unit, Ankleshwar

9091


chemicals

Contact : Manager, Managing Director & CEO’s Offi ce, Rallis India Limited, 156/157, 15th Floor, Nariman Bhavan, 227, Nariman Point, Mumbai-400 021, India. Tel : +91-22-6665 2815 Fax : +91-22-6635 2996 Email : [email protected]

formulations. Rallis also manufactures a high end specialty polymer Poly Ether Ketone Ketone (PEKK) at its

Ankleshwar plant under an exclusive contract with Cytec Engineered Material, USA.

The company is focusing on strengthening its international presence and establishing new capacities for

contract manufacturing. A greenfi eld multipurpose technical manufacturing plant at Dahej, Gujarat is being

commissioned in April, 2011.

Farmers’ Relationship

Rallis has been a pioneer in running farmers’ education and extension programmes under its Rallis Kisan

Kutumba (RKK) programme. Keeping in view the critical national need to improve pulses productivity and

availability, Rallis is closely working with farmers on a ‘Grow More Pulses’ or MoPu programme. A beginning

with a successful pilot in collaboration with the IAMWARM initiative supported by the TN Government in

Pudukkottai district, Rallis has improved pulses crop productivity. The marketing of the Pulses is handled by

Tata Chemicals through it to the retail network of Living Essentials Vertical.


The company’s key focus areas are partnership in the fi eld of agriculture with farmers and their families,

empowering women and children and improving employability. The Rallis Ujjwal Bhavishya Yojana (RUBY)

programme focuses on improving the employability of rural youth hailing mainly from underprivileged

section of society and also to support Affi rmative Action programme. Rallis provides social support to

blind women at various institutes, cancer patients and houses for the aged. Programmes on environmental

awareness, conservation of natural resources, AIDS awareness, afforestation, etc., are delivered through

volunteering efforts of employees.

Polymer plant, Ankleshwar

Agrochemicals manufacturing unit, Lote

9293


ADVINUS THERAPEUTICS www.advinus.com

Promoted by the Group in 2005, Advinus Therapeutics is an R & D company, focused on new drug discovery and development

of pharmaceutical and agrochemical products.

Advinus operations are organized into two separate businesses centered around Discovery and Development respectively.

Drug Discovery, based out of Pune, is focused on generating novel small molecule therapies for indications in three disease

clusters: Metabolic disorders, infl ammatory diseases and neglected diseases.

Advinus’ Development business provides services to pharmaceutical, biotechnology and agrochemical companies for global

registration of pharmaceuticals and agrochemicals. The drug development and agrochemical development services operate

out of two separate locations in Bengaluru, with their own dedicated infrastructure. By focusing only on R & D and related

services Advinus is able to ensure that there is no dilution of the scientifi c and managerial focus.

Advinus provides comprehensive pre-clinical and early clinical development services on a fee-for-service. With large

pharmaceutical companies Advinus also works in a collaborative, risk/reward sharing format for both drug discovery and

drug development.

Advinus works with some of the leading global pharmaceutical, biotechnology and agro chemicals companies. Included

in its growing client list from over 80 companies are companies like Eli Lilly, Johnson and Johnson, Merck and Novartis and

Drugs for Neglected Diseases Initiative (DNDi).

Contact : Senior Vice President & Chief of Operations, Advinus Therapeutics, 21 & 22, Phase II, Peenya Industrial Area, Bengaluru-560 058, India. Tel : 91-80-2839 4959 Fax : 91-80-2839 4015 Email : [email protected]

Development Centre, Bengaluru

Pune facility

9293


operationsinternational

INTERNATIONALISATION

The Tata group has been international in its approach to business from its inception. The Founder, Jamsetji Nusserwanji Tata, began his business career in international trade in China and England. The businesses he later established in India measured up to international standards and used world-class technology. Tata Exports (now Tata International) was set up in 1962 and currently Tata companies export their products and services to over 85 countries.Since the acquisition of Tetley in 2000, Tata companies have made signifi cant overseas investments with overseas acquisitions including Corus, Jaguar Land Rover, Tetley and Brunner Mond in the UK; Daewoo Commercial Vehicles in Korea; NatSteel in Singapore; Millennium Steel in Thailand; Teleglobe in Canada; Eight O’ Clock Coffee, Tyco Global Network and General Chemical in the US; and FNS and the Blue hotel in Australia.In 2009-10 the Tata group had international sales of $38.4 billion, 57 per cent of its total revenues, with the UK and the US being the two main overseas revenue contributors.Each operating Tata company develops its international business as an integral element of its strategy, depending on the competitive dynamics of the industry in which it operates. While individual operating companies have differing geographical focuses, the group has identifi ed a number of regions and countries expected to be of importance for the group as a whole. These include the following :

United States and Canada (http://northamerica.tata.com)Tata is the largest India-headquartered multinational in North America, with 11 companies and more than 17,000 employees. The group’s presence includes :• Tata Sons’ representative offi ce in Washington DC.

Contact : Tel : +1 -703 243 9787; Email : [email protected]

• Tata Chemicals : headquartered in New Jersey with mining and manufacturing facilities in Green River, Wyoming, one of the largest soda ash facilities in North America.

• Signifi cant operations and dealerships of Jaguar and Land Rover (Page 22).• Taj Hotels Resorts and Palaces, which manages The Pierre, New York’s iconic luxury hotel (Page 62) and also

owns and operates the Taj Campton Place, San Francisco, and the Taj Boston.• Tata Communications’ (Page 52) 25 locations throughout North America including cable landing stations in

New Jersey and Oregon.• 40 offi ces of TCS (Page 38) with more than 14,000 consultants, two near-shore delivery centres, one regional

delivery centre, and four centres of excellence.• Tata Steel Europe (Page 15), with manufacturing facilities in Warren, Ohio and Bethlehem, Pennsylvania.• Tata Global Beverages (Page 76), with sales of Tetley and Good Earth teas and Eight ‘O Clock Coffee and

production facilities in Florida, Maryland and Georgia.• Tata Technologies’ (Page 44) offi ce in Novi, Michigan.• Sales offi ces of Tata Interactive Systems and Tata Business Support Services.Also : Tata Motors and Tata Communications are listed on the NYSE.

EuropeUnited Kingdom (http://uk.tata.com)

With 19 Tata companies employing over 41,000 people and generating revenues of over £11 billion, Tata is now one of the biggest industrial employers in the UK, and its presence includes :


• Tata Limited, a Tata Sons’ subsidiary in London, established in 1907 as the group representative in Europe.

Contact : Anwar Hasan, Director, Tel : +44-20-7235-8281; Email : [email protected]

• Tata Chemicals with plants and offi ces in Northwich.• Tata Steel, with plants in Port Talbot and Scunthorpe and a research and development facility in Sheffi eld.• Headquarters of Jaguar Land Rover, of Tata Motors, with three manufacturing locations. Tata Motors also has its European

Technology Centre in Warwick.• TCS’ fi ve offi ces, a development centre in Guildford and a back offi ce processing centre in Peterborough, employing 5,000.• Headquarters of Tata Global Beverages, which owns the Tetley brand, in Uxbridge, with a manufacturing plant in Eaglescliffe.• The Crowne Plaza St. James Hotel and 51 Buckingham Gate, both in London, owned and managed by Taj Hotels Resorts and

Palaces.• UK headquarters of Tata Technologies in Luton with offi ces in Bristol and Coventry.

Key markets in other parts of Europe for Tata include :• Germany, where TCS, Tata Steel, Tata Autocomp Systems, Tata Chemicals, Tata Communications, Tata Elxsi and Tata Interactive

Systems all have operations.• The Netherlands, where Tata Steel has a major plant in IJmuiden.• France, where Tata Chemicals has operations.• Spain, where Tata Motors owns leading bus and coach manufacturer, Tata Hispano.

South Africa (www.tataafrica.com)Tata Africa Holdings, a subsidiary of Tata International, based in Johannesburg, has spearheaded the group’s entry into Africa and has a network of subsidiaries in Zambia, Ghana, Mozambique, Zimbabwe, Uganda, Tanzania, Kenya, Senegal and Nigeria. The company acts as the importer and distributor for Tata Motors’ commercial and passenger vehicles, the latter in a joint venture with the Imperial Group. It has a bus body building plant in South Africa, a 5-star hotel in Zambia operated by Taj Hotels Resorts and Palaces and a railway wagon manufacturing plant in Mozambique. It is also in the steel trading and service centre business and supplies engineering goods to the mining and manufacturing industries.

Contact : Raman Dhawan, Managing Director; Tel : +27-11- 459 1700; Email : [email protected]

The Group’s other footprint in Africa includes :• Tata Africa’s 50:50 joint venture with ZESCO, the Zambia state electricity utility, for a 120 MW hydro electric power project

under construction in Zambia.• Neotel, South Africa’s second fi xed line telecommunications operator; Tata Communications and Tata Africa own 56% of the

company.• Taj Cape Town, a 156-room fi ve star hotel in Cape Town, opened by Taj Hotels Resorts and Palaces in partnership with Tata Africa.• TCS’ JVs in IT services businesses with offi ces in Johannesburg and Cape Town.• Tata Steel’s ferro-chrome plant at Richard’s Bay with a capacity to smelt 130,000 tpa.• Tata Global Beverages stake in Joekels Tea Packers, the third largest player in the South African tea market.

China

Tata companies employ over 2,600 employees and generated $3 bn of sales in China in 2010 and purchased goods and services worth $700 mn from it. Their presence comprises :

9495

Indian Hotels' The Pierre, New York


• Tata Sons : Group representative offi ce in Beijing.• Tata International : trading offi ce in Shanghai to trade steel and other products.• TCS : JV with three Chinese companies and Microsoft; and fi ve Global Delivery Centres in Beijing, Shanghai,

Hangzhou, Tianjin and Shenzhen; 1,200 employees.• Tata Steel : two rolling mills in China and a signifi cant trading business.• Tata Refractories : factory in Yingkou in China’s northeastern Liaoning province.• Tata Autocomp : factory in Nanjing to produce and supply plastic parts.• Tata Global Beverages : JV with Zhejiang Tea Import & Export to manufacture and market green tea, green tea

extracts, and other value-added tea products.• TKM Global Logistics Limited and Tata Projects : offi ces in Shanghai.

Also :• Tata Motors sold 23,459 Land Rover SUVs and 2,655 Jaguar cars in 2010, up 100% and 50% respectively, and

has increased its purchases of auto parts in collaboration with Tata International.• Tata Teleservices purchases handsets and basic telecommunication equipment from leading Chinese

manufacturers like Huawei.

Contact : James Zhan, Group Chief Representative - China, Tel : +86-10-8441 7530; Email : [email protected]

Singapore

Tatas have had links with Singapore since the early 1970s when the group established the Tata-Government Training Centre in tool and die making. Singapore is now one of the group’s major markets and a hub for many group companies’ international and regional operations, with the following footprint :• Headquarters of NatSteel, a subsidiary of Tata Steel, with one of the largest single cut-and-bend operations in

the world.• Tata Steel International (Singapore), the entity responsible for the Tata Steel Group’s global sales and marketing

activities.• The Asia Pacifi c regional hub for Kalzip, a subsidiary of Tata Steel (Europe), and an international supplier of

tailored metal solutions for building envelopes. • Tata NYK Shipping Pte. Ltd., a 50:50 joint venture between Tata Steel India and NYK Line, a Japanese shipping

major, which meets the bulk carrier needs of the growing sea trade of Tata companies and of the Indian market.

• Headquarters of Tata NYK, to take advantage of Singapore’s strategic location as a shipping hub for networking, availability of shipping fi nance and ship management and chartering expertise. The company has a wholly-owned subsidiary in India with two offi ces in Kolkata and Mumbai (www.tatanykshipping.com)

• Headquarters of York Transport Equipment (Asia) Pte. Ltd., a subsidiary of TRF. York companies manufacture trailer axles, assemble trailer suspension kits and distribute a full range of truck/trailer components. (www.yorktransport.com)

• The international headquarters of Tata Technologies for all its operations outside India. The Singapore unit also provides engineering, design and related services to automotive, defence and aerospace customers in the city state.

• The regional hub for East and South East Asia operations of Tata Consultancy Services, employing over 1,400 associates.

Packing Tetley tea bags at Eaglescliffe, UK

Tata Motors' Indigo on South African roads

Tata AutoComp Systems' plant at Nanjing (China)


• Tata Communications’ headquarters for international operations, with its CEO and 120 employees based in the region. The company also provides various voice, data and managed services to carriers, mobile operators and major enterprise customers in Singapore.

• Base of Tata Power’s subsidiary, Trust Energy Resources Pte. Ltd., and Coastal Gujarat Power Limited’s subsidiary, Energy Eastern Pte. Ltd., to handle the long-term coal sourcing and freight arrangements for the upcoming thermal power plants of Tata Power in India.

• Multi-million dollar projects in Mechanical, Electrical & Waste Water Management for Voltas Limited.• JOil (S) Pte. Ltd., a JV of Tata Chemicals, Temasek Life Sciences Laboratory, Toyota Tsusho and other investors; focused on plant

science (including biotechnology) aspects of Jatropha curcas, a bioenergy crop.• Tata Capital Pte. Ltd., a wholly-owned subsidiary of Tata Capital, to forefront Tata Capital’s global footprint. TCPL offers

proprietary investments, business and trade investment, treasury and cross border leasing amongst other activities. Its subsidiary Tata Capital Advisors Pte. Limited is a MAS licensed fund manager.

Middle East

The Tata group considers the Gulf Co-operation Council (GCC) countries as a huge market and is keen on expanding its presence in these countries especially in IT, hotels, engineering goods, steel, automotive, power, chemicals etc. The group’s footprint in the region began in the early 1990s and has been steadily increasing since then. • Taj Hotels Resorts and Palaces operates the Taj Palace Hotel in Dubai and is developing the Taj Exotica Resort and Spa, a

luxury resort at the Palm Island Jumeriah crescent in Dubai.• Tata Communications is constructing a new TGN-Gulf cable system in partnership with several major telecommunications

operators in the Middle East which will act as a gateway to the TGN network connecting the region with reliable high speed bandwidth to all the key cities of the world.

• Tata Consultancy Services operates in Saudi Arabia, UAE, Oman, Qatar, Bahrain and Qatar, offering IT Consulting, IT Services and its own products in the banking and insurance sector to clients in government, telecom, energy, utilities and fi nancial services.

• Tata Consulting Engineers’ subsidiary, TCE QSTP-LLC, based in Doha, Qatar, focuses on research work related to nano technology, software oriented activities, 3D modelling and applied research pertaining to energy, water and material science.

• Tata International’s subsidiary, Tata West Asia FZE, based in Dubai, looks after the operations in the MENA region and spearheads the steel trading activity of the company. It also engages in trading of minerals, chemicals and engineering products.

• Tata Motors has developed a fast growing market for its medium and heavy trucks and buses through a well-established distributor network in the region.

• Tata Global Beverages has a presence with its Tetley, Tata Tea and Kanan Devan brands.• Titan has a signifi cant sales presence. The brand currently holds the No. 2 position in the Middle East, and is a market leader

in Oman and Bahrain.• Voltas has major electro-mechanical contracting business in the UAE for race tracks, theme parks, hotels, airports, palaces,

hospitals, defence, district cooling plants and commercial, shopping & offi ce complexes. It has established many joint ventures and subsidiaries in the region to undertake electro-mechanical projects and related maintenance works.

• Tata Elxsi and Tata Interactive Systems have sales offi ces.

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Taj Palace Hotel, Dubai

NatSteel Holdings, Singapore


INTERNATIONAL www.tatainternational.com

Established in 1962, Tata International Limited [TIL], is the trading arm for Tata group entities across geographies.

Its global businesses include automobile distribution, manufacturing and trading in fi nished leather and leather

products, engineering goods, metals and minerals. A Star Trading House, the company has a worldwide reach

through its network of subsidiaries, joint ventures, and offi ces in Africa, Europe, Middle East, Latin America and

Asia. It leverages its global presence along with sourcing and marketing expertise to offer a gamut of products and

services to customers. The company has, over the years, formed strong strategic alliances and partnerships in India

and overseas that have contributed to a diversifi cation of its portfolio of businesses.

The company currently operates the following principal businesses :

Leather : As India’s leading manufacturer, trader and supply chain integrator of leather and leather products with

exports to over 35 countries, this business has in its product basket fi nished leather, ladies’, men’s and children’s

footwear, garments, articles as well as performance leather. Known for its strong quality and customer orientation,

this business unit has built enduring associations with major global brands like Marks & Spencer, Gabor, Aerosoles,

Zara, Mango, and many others. The division has forayed into domestic retailing of footwear and other leather articles

under the brand TASHI.

Rated as a world-class manufacturer with a large pool of skilled resources, this business unit has a state-of-the-

art leather manufacturing facility and processing plant in Chennai and Dewas (Central India). With a capacity of

48 million sq ft per annum of fashion leather, total footwear capacity of 6 million pairs per annum - slated to double

over the next few years, and a performance leather capacity of 12 million sq ft per annum, the business is all set to

emerge as a key global player in the coming years.

The company has recently acquired Chennai-based Bachi Shoes, India’s largest children’s footwear exporter.

Trading : This business unit, with a pan-India presence, is primarily engaged in trading that includes international

marketing, global sourcing, distribution and supply chain management of the engineering domain and allied

industries. Among the sectors catered to are automotive, steel, power, construction and infrastructure (material

Leather products fromTata International

Tata International's retail venture -Tashi


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Contact : Tata International Limited, Block A, Shivsagar Estates, Dr. Annie Besant Road, Worli, Mumbai-400 018, India.Tel : 91-22-6665 2200-10 Fax : 91-22-6661 2833 Email : [email protected]

handling and earthmoving equipments and others), chemicals, metals, minerals and solar energy. Its role in

the value chain encompasses vendor management, product development, supplies and logistics, at one end,

to customer relationship management, superior after sales service and fi nancing, on the other. The division has

various long term representation agreements, marketing and distribution tie-ups with reputable manufacturers of

well-known brands, products and services for various geographies.

Tata Africa : A subsidiary of TIL, Tata Africa (SA) Holdings (Pty) Ltd, headquartered in South Africa, has established a

substantial presence for the company in Africa. It has served as a fl ag bearer for the group in the continent and has

been steadily expanding its footprint. Established in 1974, Tata Africa continues to drive the Group’s interests in the

continent with a presence in 12 countries across sectors like automobile distribution, chemicals, steel, engineering,

IT, hospitality, power, leather and health care. It has played a signifi cant role in the distribution and after sales

service of TATA vehicles. It has facilitated collaborations for projects and businesses and has successfully created a

niche for the TATA brand, its values and commitment to the larger community.

Subsidiaries and Joint Ventures

The company, through its subsidiaries and joint ventures, has business interests in fi ve star hotels, bus body

building and trailer manufacturing facilities. With Tata Industries, it jointly owns DIESL, a complete end-to-end

logistics solutions company.

Tata Africa's operations

Taj Pamodzi, Lusaka


corporatesustainabilityTrusts

Institutes

NCPA

Sports

Community Initiatives

Overview

Established in 1932, the Sir Dorabji Tata Trust is one of India’s oldest, non-sectarian and philanthropic organisations. With its Allied Trusts, it forms the largest single private sector donor entity in the country. Devoted to working on the twin goals of providing succour to the needy and building up the best, it operates in a dynamic environment promoting excellence and relevance in areas of human endeavour.

The Allied Trusts administered by the Sir Dorabji Tata Trust are the JN Tata Endowment for the Higher Education of Indians, Lady Tata Memorial Trust, JRD Tata Trust, Jamsetji Tata Trust, RD Tata Trust, Tata Education Trust, Tata Social Welfare Trust and JRD and Thelma J Tata Trust.

The Trusts make three types of grants:

• Grants to Institutions set up or supported by the Group

• Grants to Non-Government Organisation (NGO)

• Individual grants

Institutional Grants

The Sir Dorabji Tata Trust and the Allied Trusts have pioneered several leading institutions, the fi rst of their kind, in India, and in doing so have created centres of excellence in several fi elds – particularly medicine, science and education.

Institutions supported from the trusts include :

• Indian Institute of Science, Karnataka

• Tata Institute of Social Sciences, Maharashtra

• Tata Memorial Centre, Maharashtra

• Tata Institute of Fundamental Research, Maharashtra

• The Tata Agricultural and Rural Training Centre for the Blind, Gujarat

• National Centre for the Performing Arts, Maharashtra

• National Institute of Advanced Studies, Karnataka

• Foundation for Revitalisation of Local Health Traditions, Karnataka

• Centre for Study of Science, Technology & Policy, Karnataka

• Tata Medical Centre Trust, West Bengal

• Tata Education and Development Trusts, Maharashtra

Sir Dorabji Tata Trust and the Allied Trusts www.dorabjitatatrust.org


Non-Government Organisation (NGO) Grants

The pattern of grant making support extended to NGOs is in accordance with the chosen strategy. The grants are made in six thematic areas :

• Natural Resource Management and Rural Livelihoods

• Urban Poverty and Livelihoods

• Education

• Health

• Civil Society, Governance and Human Rights

• Media, Art and Culture

Natural Resource Management and Rural Livelihoods

This portfolio deals with food security at the household level and promoting ecological security. This portfolio accounts for the largest number and value of grants. The portfolio grants are dominated by two programs, namely Systems of Rice Intensifi cation and Diversion Based Irrigation, as well as some emerging programs such as Goat Based livelihoods. The portfolio also houses the disaster relief grants made by the Trusts to assist affected communities cope with the after-effects of disasters.

Urban Poverty and Livelihoods

This portfolio deals with the issues of mitigating the travails of seasonal migration suffered by over 120 million persons migrating for work seasonally. The portfolio also works with the livelihoods issues of the urban informal sector workers and with the problems in pro-poor urban governance processes.

Education

This portfolio is focused on supporting projects related to elementary education, child protection, adolescent education and skills development and women’s literacy for the underprivileged sections of the Indian population.

Health

Though India shows an increasing public investment in health care, access to health services still remains highly inequitable. The overarching approach is rooted in community based programming and spans the sub-thematic foci of disability, community health and services and domestic violence.

Civil Society, Governance and Human Rights

The portfolio has three components, namely the strengthening of civil society, improving governance and contributing towards the protection of human rights with a focus towards the vulnerable sections of society.

Media, Art and Culture

The portfolio aims to build and promote arts scholarships and archival facilities, protect and conserve cultural heritage and dying art forms, support research and development activities of the Arts and provide support to media projects engaged in the development discourse.

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Tribal farmers operating weeders in the System of Rice Intensification– Centre for World Solidarity, Odisha

Migrant workers learning the value of savings – Aajeevika Bureau, Rajasthan

Students, including the speech and hearing impaired, learning fundamental sciences through experiments – Muktangan Science Exploratory Centre, Maharashtra


corporate sustainability

Individual Grants

The Trusts provide merit and need-based educational assistance as well as medical grants to deserving individuals.

Medical

The increasing costs of medical treatment places a huge burden, especially on those from the economically weaker sections of society. The Sir Dorabji Tata Trust and JRD Tata Trust extend fi nancial assistance to meet the cost of medical treatment, with the JRD Tata Trust mainly focussing on the relatively younger age group, who with such medical assistance can go on to live a better quality of life.

Education and Travel

The Sir Dorabji Tata Trust gives fi nancial assistance for education by way of :

• General education grants for studies in India after taking into account factors such as academic record, fees and the economic background of the family

• Scholarships for undergraduate studies in India

• Study in Urban and Rural Community Development

Scholarships by the JRD Tata Trust are given with a view to fi nancially assist promising young students pursuing their graduation and post graduation courses, subject to the eligibility criteria set out on merit basis.

The JN Tata Endowment for the Higher Education of Indians (established in 1892 by the founder, Jamsetji Tata) selects candidates of exceptional merit and assists them by way of loan scholarships, to pursue higher education at some of the best institutions in the world. The Jamsetji Tata Trust support JN Tata scholars by way of gift awards.

The Lady Tata Memorial Trust was established in 1932 by Sir Dorabji Tata in memory of his wife, Lady Meherbai, who died of leukaemia at an early age. This trust supports international research on leukaemia and scholarships in India for scientifi c investigations having a bearing directly or indirectly on the alleviation of human suffering from disease.

Travel grants are given to meet the cost of pursuing studies overseas as well as for presenting papers at conferences, undergoing advanced training, research and exchange programmes.

Contact : Managing Trustee , Sir Dorabji Tata Trust and the Allied Trusts, Bombay House, 24, Homi Mody Street, Mumbai-400 001, India. Tel : +91-22-6665 8282 Fax : +91-22-6610 0484 Email : [email protected] Website: www.dorabjitatatrust.org

A Kattaikkuttu performance by a student – Kattaikkuttu Sangam, Tamil Nadu

Mobile medical unit under the National Rural Health Mission – Navjeevan, Andhra Pradesh

Rally against sex selection – Bal Va Mahila Chetna Samiti, Rajasthan


Himmothan Pariyojna - Drinking water at the doorsteps…. changing lives for inhabitants of Kheda Talla, Tehri Garhwal district, Uttarakhand

Established in 1919 in accordance with the will of Sir Ratan Tata, the younger son of the Founder, the Trust is a grant-bestowing public foundation. The Trust seeks to be a catalyst in development through giving grants to institutions in the areas of Rural Livelihoods and Communities, Education, Enhancing Civil Society and Governance, Health and Arts, Crafts and Culture. It focuses its grants to organisations which it can partner to undertake innovative and sustained initiatives with the potential to make a visible difference. It also provides grants for endowments, has a separate programme for small grants and gives grants to individuals for education and medical relief.

Institutional Grants

The bulk of these are in the areas of Rural Livelihoods and Communities and Education.

Within Rural Livelihoods and Communities, the Trust focuses on key initiatives within two broad areas :

• Land and Water Development

• Microfi nance

The Trust’s grants in the fi eld of Education follow a focused approach in the following areas :

• Reforming elementary education

• Nurturing education as a discipline

• Alternative Education

• Higher Education

Within Health, the Trust focuses its efforts on :

• Rural Health Programmes

• Specialised Healthcare Services

• Health Resources and Health Systems Development

• Clinical establishment

Within Enhancing Civil Society & Governance, the Trust’s grants are based on the following two key initiatives :

• Encouraging youth action for development through the ‘Youth & Civil Society Initiative’

• Professionalising the non-profi t sector through the ‘Roopantaran initiative’, focusing on Human Resource and Organisation Development

Within Arts, Crafts and Culture, the Trust’s grants are focused on the following :

· Revitalising Crafts through Design Innovation, which is directed towards the design and manufacture of craft products for consumption

Sir Ratan Tata Trust www.srtt.org

Early Literacy Programme - Sound symbol correlation of alphabets using the ‘Akshar Chart’ for educating children of salt workers at a school near Samber lake in Nagaur district, Rajasthan

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and new processes for application by markets within India and abroad. It focuses on : (a) Craft Development training; (b) Action Research in Crafts; (c) Capacity Building of Craftsmen; and (d) Prototyping new craft products.

· Sustainable Livelihoods in the Performing Arts, focuses on enhancing the livelihoods of performers in rural and small-town locations by : (a) Training in the creation of new works; (b) Developing Innovative Techniques in performance; (c) Strengthening the established performance circuits; and (d) Supporting Networks and Capacity Building.

· Arts and Culture Industries supports : (a) Conservation and Archiving; and (b) Community based New Media practices

In most of the thematic areas, the Trust focuses its grants on well-defi ned initiatives. Some of its key initiatives are mentioned below :

Central India Initiative (CInI) : CInI involves a series of livelihood projects across the central India region, addressing core issues aimed at alleviating poverty amongst tribals in a sustainable manner.

Himmothan Pariyojana : The initiative addresses some of the key rural development issues confronting the inhabitants of the Himalayas, on a systematic basis.

Kharash Vistarotthan Yojana (KVY) : This tackles issues related to sea water ingress on the Gujarat coastline through fi eld projects and coordination with the state government.

Drought Proofi ng in West Rajasthan : The objective is to develop replicable models for drought proofi ng in the desert regions of Rajasthan.

Reviving the Green Revolution : The initiative involves a series of interventions encouraging crop diversifi cation in Punjab and Tamil Nadu to tackle the negative impact of the rice-wheat cropping system, whilst also focusing on Integrated Pest Management in various crops to enhance productivity.

North East Initiative (NEI) : The initiative addresses livelihood issues of the North-eastern states. Currently, the NEI focuses on the three hill States of Arunachal Pradesh, Mizoram and Nagaland and opportunities for partnerships with state governments and local organisations are being explored in these States.

Sukhi Baliraja Initiative (SBI) : The initiative aims to promote a holistic livelihood promotion strategy for the Vidharbha region of Maharashtra, with the key objective of reducing distress among the farming community by enhancing livelihoods of 25,000 households across 300 villages.

Drinking Water Initiative : The initiative aims to provide potable water and promote sanitation in order to enhance the health of rural communities. Notably, community and individual based drinking water interventions are dovetailed with sanitation and hygiene education. Currently, the Trust supports drinking water and sanitation projects in around 450 villages across the country, including salinity affected villages in coastal areas of Gujarat, fl uoride affected villages in Andhra Pradesh, Himalayan regions of Uttarakhand, etc.

Sakh Se Vikas : This initiative consolidates and expands community-based microfi nance in Rajasthan by strengthening livelihoods and reducing vulnerabilities. Whilst strengthening linkages between microfi nance and development, the Trust is also supporting a large community-based microfi nance programme in South India.

Community Banking Programme being promoted by Kalanjiam Foundation: Women from the Shanarpatti SHG Federation at work in a Terracotta making unit in Shanarpatti village, Dindigul district, Tamil Nadu

Himmothan Pariyojana - A woman in Bandwara village, Chamoli district, Uttarakhand, equipped with improved cattle feeding techniques - a chaff cutter, cattle trough and improved cattle shed


Institution Building (IB) Initiative - Roopantaran : This initiative focuses on creating a cadre of people to augment IB practices in development organisations; creating a community of IB practitioners for knowledge building and facilitating IB services to select organisations, preferably existing partners, in transition.

Youth & Civil Society : Within this initiative, a clutch of youth-focused grants initiate discussion and refl ection on roles of civil society, poverty and deprivation, create avenues to explore and know more about the development sector, while building their own livelihoods. An effort is also made to encourage wider mainstreaming of youth development as an approach to community development.

Parag : This is the Trust’s ‘Publications Initiative’ and focuses on publication of books in various Indian languages, supporting professional development among illustrators, writers and publishers and dissemination of professional writing, besides supporting networking among publishers and educationists.

District Education Initiative : This focuses on improving the quality of elementary teaching-learning at block or district levels through close collaborations with government functionaries, community members and government schools. Districts selected for this intervention are : (i) Chamrajanagar and Yadgir in Karnataka; (ii) Nandurbar in Maharashtra; and (iii) Khunti in Jharkhand.

Teacher Resource Centres Initiative : Recognising the importance of robust professional development of teachers for sustaining lasting changes in elementary education, the Trust focuses on strengthening of teacher education programmes, besides sustaining development of teachers through supporting ‘Teacher Resource Centres’.

Endowment GrantsThe Trust has developed and used endowments to sustain mission-driven institutions that infl uence positive change in society. It has a formal endowment strategy with well-set norms and clearly defi ned criteria that enable it to identify and appraise deserving institutions.

Small GrantsThese cater to the needs of small, welfare-oriented organisations, and those needing support to implement innovative ideas. They are also given to large organisations that need funding for strategic planning, focused research activities, or strengthening internal systems.

Individual GrantsThe Individual Grants Programme of the Trust provides fi nancial help for : (a) meeting medical contingencies; and (b) scholars pursuing higher education in India and assistance for education-related overseas travel.

Contact : The Secretary & Chief Accountant, Sir Ratan Tata Trust, Bombay House, Homi Mody Street, Mumbai-400 001, India.

Tel : +91-22-6665 8282 Fax : +91-22-6665 8013 Email : [email protected] Community Health Programme - A Health worker from ASHWINI counsels a woman on safe motherhood techniques in Mudugulli village, the Nilgiris, Tamil Nadu

Systemic Reform to Improve Quality of Elementary Education - Children learning the alphabet at the Academic Support Centre run by Naandi Foundation in Ladpura village, Sheopur district, Madhya Pradesh

104105



The Indian Institute of Science (IISc) established in 1909 on a wooded, 440-acre campus, is a Deemed University with

430 faculty members and 2250 students in 41 departments and centres, carrying out research in most frontier areas of

modern science and technology. IISc is the leading science and engineering research centre in India and has a very high

academic reputation in the world. It awards the largest number of science and technology research degrees in India

(about 250 per year) and also publishes the largest number of research papers in these areas (about 8% of the national

average). Not surprisingly, IISc attracts the best research and masters’ students in India.

The Institute has some of the best research facilities in the country including the Supercomputing Education and

Research Centre, the Nanoscience Centre, a Centre for Ultrafast Laser Applications, and the JRD Tata Memorial Library. The

distinguished faculty members of the Institute contribute to all major national initiatives in science and technology such

as the Technology Development Missions, programmes of the Departments of Science and Technology, Biotechnology,

Environment and Forests, ISRO, DRDO, etc. Research collaborations with universities all over the world have been

increasing steadily over the years.

The Institute interacts with industry via its Centre for Scientifi c and Industrial Consultancy, its Society for Innovation

and Development, which has developed joint laboratories with both national and multinational corporations, and

its Centre for Continuing Education, which has retrained more than 28,000 industrial scientists and engineers through

short-term courses.

INDIAN INSTITUTE OF SCIENCE www.iisc.ernet.in

The Institute campus at Bengaluru

Contact : Registrar, Indian Institute of Science, Bengaluru-560 012, India. Tel : +91-80-2293 2444 Fax : +91-80-2360 0757

Email : [email protected] / [email protected]


TATA INSTITUTE OF SOCIAL SCIENCES www.tiss.edu

Established in 1936 as the Sir Dorabji Tata Graduate School of Social Work, the Tata Institute of Social Sciences (TISS)

was recognised as a Deemed University by the University Grants Commission in 1964. The Institute’s main campus is in

Chembur, in Mumbai. It also has a campus located at Tuljapur, Osmanabad District, Maharashtra, and is currently engaged

in setting up campuses in Hyderabad and Guwahati, responding to invitations from the respective state governments.

TISS currently offers a graduate programme in Social Work; postgraduate programmes in Social Work, Disability Studies

and Action, Human Resources Management & Labour Relations, Globalisation & Labour, Social Entrepreneurship, Health

Administration, Hospital Administration, Public Health in Health Policy, Economics and Finance, Public Health in Social

Epidemiology, Elementary Education, Development Studies, Counselling, Women’s Studies, Disaster Management, Media

and Cultural Studies, Habitat Policy and Practice and Rural Development; pre-doctoral and doctoral programmes; and

a range of diploma and certifi cate courses. TISS is organised into six schools (Social Work, Social Sciences, Management

and Labour Studies, Health Systems Studies, Habitat Studies and Rural Development) and four centres (Lifelong Learning,

Media and Cultural Studies, Research Methodology, and the Jamsetji Tata Centre for Disaster Management).

TISS is establishing campuses at Hyderabad and Guwahati and already offering diploma and short-term programmes.

These campuses will start offering teaching and research programmes from 2012. The Tuljapur campus established in

1986 is now fully developed and offering undergraduate and postgraduate programmes in Rural Development.

The Institute also offers several diploma, certifi cate and short-term training programmes to build capacity of personnel

from government and non-governmental organisations, and has established collaborative research, student and

teacher exchange programmes with 32 universities and institutions in Europe, North America, Latin America, Africa

and Asia. Its outreach programmes are located all over India including Andaman and Nicobar Islands, Ladakh and

North-Eastern India.

Contact : Director,Tata Institute of Social Sciences, V.N. Purav Marg, Deonar, Mumbai-400 088, India.Tel : +91-22-2552 5000 Fax : +91-22-2556 5050 E-mail : [email protected]

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Main campus in Mumbai

Tuljapur campus



Jamshed Bhabha Theatre

Tata Theatre

NATIONAL CENTRE FOR THE PERFORMING ARTS (NCPA) www.ncpamumbai.com

Established in 1966 with the help of a generous grant from the Sir Dorabji Tata Trust, the National Centre for the Performing Arts (NCPA), Mumbai, exists to provide leadership on a national level as India’s premier performing arts, research and training centre through the presentation of Indian and international art forms, the promotion of artistic excellence, and the preservation of Indian and international cultural heritage.

The NCPA curates and presents more than 500 events each year across all major art forms, notably Indian and Western Classical Music, Theatre, Film, Dance and Visual Arts. Besides providing a platform to external artistic groups, NCPA by itself has created and sustained a major body of artistic work on an ongoing basis through its own artistic properties and events. Notable amongst these is the Symphony Orchestra of India (SOI) — India’s fi rst fully professional symphony orchestra started in 2006 which has the great international violinist, Marat Bisengaliev, as its Music Director.

With major initiatives in the area of arts education, the NCPA acts as a national catalyst for all forms of art and cultural development. Initiatives include seminars, workshops, master classes, music education programmes for young children, guided listening sessions, in-depth interactions and lecture demonstrations.

The NCPA ranges over a large campus covering 27,000 square metres that offers fl exible facilities to suit every cultural activity, including fi ve modern theatres :

• Jamshed Bhabha Theatre : 1109 seats, equipped with facilities to stage Western operas and ballets, Indian classical music and large scale musicals.

• Tata Theatre : 1010 seats, with for the fi rst time in India, special acoustics of short duration reverberation time in an innovative, fan-shaped auditorium.

• The Experimental Theatre : 285 seats, an innovative modular space enabling fl exibility for production, design and presentation.

• Dance Theatre Godrej : 185 seats.• Little Theatre : 114 seats, a multi-purpose recording auditorium for fi lm screenings, talks and seminars.

Other facilities include : The Centre for Photography as an Art Form; the Piramal Gallery; music and dance practice rooms; reading and listening libraries; a modern studio for archival documentation of dance, drama and music; a computerised music research laboratory and four beautiful open-air venues with capacity ranging from 50 to 1,000.

The NCPA also has an audio-visual archival vault with a collection of over 5,000 hours of recordings and theatre research material with a computerised data bank for easy retrieval. It is developing from its own resources a modern video and audio recording infrastructure for its chosen performances and for creating a bank of DVDs and CDs. As a result of its work in Music Research, the NCPA is recognised as a Scientifi c and Industrial Research Organisation (SIRO) by the Government of India.

Contact : Director - Sales & Marketing, Administration, National Centre for the Performing Arts, Nariman Point, Mumbai-400 021, India.

Tel : +91-22-6622 3737, 2283 3838, 2283 3737 Fax : +91-22-6622 3830, 2284 5350, 2284 0633 Email : [email protected]

The NCPA Complex


The Tata Group was the fi rst industrial house to encourage sporting talent in India. The Group’s interest in sports traces

its roots to its founder, Jamsetji Tata. When the city of Jamshedpur was being planned in the early 1900s, he had the

vision to realise that sports is an integral part of any city plan and wrote to his sons to ensure that the city had wide

streets, lots of trees, and grounds for cricket, hockey and football.

JRD Tata encouraged sportspersons in the Group, enabling several Tata employees to play a sport and excel in it and earn

laurels for the group. It was under his charge that the Tata Sports Club came up (in 1937) as the channel for sportsmen

in the group to fi nd their expression. The Club, a Group effort involving employees from different companies, was

supported by people who were either employees or on contract with a Tata Group company.

The Tata Group has considered a range of sport as worthy of support. The Tata Football Academy, the Tata Archery

Academy and the Tata Steel Adventure Foundation are some initiatives promoted by the Group engaged in identifying

and inducting talented youth and providing coaching and training facilities.

Over the years, the support of the Group has been instrumental in the rise of several international sports stars in virtually

every game – including cricket, hockey, badminton and athletics. In its honours list, the Group includes 43 Olympians,

fi ve world champions, 38 Asian Games and Asian Championships winners, eight Commonwealth Games winners, eight

Padma Shree awardees and 28 Arjuna awardees.

SPORTS www.tata.com

Contact : Joint Hon. Secretaries, Tata Sports Club, Fort Chambers, Homi Mody Street, Mumbai-400 001, India.

Tel : +91-22–6665 7568 Telefax : +91-22–6665 2612

Tata Football Academy

Tata Archery Academy

JRD Tata Complex, Jamshedpur

108109



Contact : Vice President, Group Corporate Sustainability, 2nd Floor, Fort Chambers – C, Tamarind Lane, Fort, Mumbai-400 001, India. Tel : +91-22-6665 7483 Telefax : +91-22-6665 7484 Email : [email protected]

TATA COUNCIL FOR COMMUNITY INITIATIVES www.tata.com

The Tata Council for Community Initiatives (TCCI) was formed to evolve a common direction for Group companies’ initiatives in

community work, to synergise their work, and to optimise the Group’s contribution to India’s development.

As the Group’s nodal agency on corporate sustainability, TCCI facilitates initiatives of Tata companies related to environmental

management, biodiversity issues and community development, particularly employee volunteering, by facilitating networking

among representatives from over 40 companies. These initiatives are taken up with a view to bring about a holistic and sustainable

change. Similarly, external stakeholders – Central and State governments, NGOs and development agencies – fi nd a one point

contact in the TCCI to work with the Group on the larger themes of development.

In its focus on facilitating volunteering, TCCI encourages Group companies with specifi c technical ‘know-how’ to offer their services

to those in need and also design and implement programs in the specifi c areas of health, education and issues concerning

women and children.

The TCCI has set up regional groups in cities where Tata companies have a signifi cant presence, and employees are encouraged

to volunteer with NGOs and the communities in their vicinities. In all, over 28,285 corporate volunteers are registered from the

companies.

The TCCI enables the Group to action its corporate sustainability by evolving a set of guidelines that form a Tata approach by

which individual companies can work more cohesively for the betterment of the community.

The TCCI has developed a Tata Index for Sustainable Human Development, in partnership with the UNDP, to provide a common

and measurable template for the companies’ performance in aiding sustainable human development. The TCCI represents

Tata as Focal Point for India of UN Global Compact, USA; and its representative has been invited to be on the boards of Global

Reporting Initiatives, Netherlands; Social Accountability International, USA; AccountAbility, United Kingdom; and, Bureau of

Indian Standards & ISO SR 26000, India.

Capacity building training going on at Mithapur

AMBA helps employ intellectually challenged people that TTSL offl oads of its back offi ce work – thus making them part of the value chain of abundance!


Products & Services Pages Products & Services Pages Products & Services Pages Products & Services Pages

products & services indexAdvanced Materials

Composite Products for the Aerospace Industry 19

Defence and Industrial Composites 19

Agrochemicals and Agricultural Services

Agro-nutrients 89

Agronomy Services 90

Agrochemicals 91/92/93

Agrochemicals – Exports 91

Agrochemicals – R&D 93

Fertilisers 88/89/90

Formulations 91/92

Insecticides, Fungicides, Herbicides 91

Phosphatic Fertilisers 88/89

Plant Growth Nutrients and Seeds 91

Urea 88/89

Air Conditioning and Refrigeration

Air Conditioners 32/33

Heating, Ventilation, Air Conditioningand Refrigeration Applications 32

Refrigerators 32

Water Coolers and Dispensers 32

Automobiles, Auto Assembliesand Auto Components

Auto Components 11/27/28/34

Automotive Batteries 29

Axles 26/35/96

Buses 22/25/26/97

Bus Body Building 95/99

Command and Control Systems 29Commercial Vehicles: Small, Light, Composites (sheet mouldedand bulk moulded) 29

Factory Automation Solutions 26

Functional Plastic Parts and Systems 29

Gear Boxes 26

Hatchback 24

Heat Exchangers 29

Horse Power Engines 26

Luxury Saloons 24/26

Medium and Heavy 25/97

Mixers 25/30

Multi-purpose Vehicles 25

Passenger Cars/Vehicles 24/27/95

Pick-up Vehicles 22

Plastic Interiors & Exteriors 28/29

Seating Systems 29

Sedans 24

Special Application Vehicles 25

Stampings and Assemblies 29

Station Wagons 24

Suspension Systems – Truck and Bus 29

Tippers 25/35

Tractor – Trailers 25

Trailers 35

Trucks 22/25/30/32/97

Utility Vehicles 22/24

Visioning Systems 29

Wiring Harness 29

Automobile and Automotive Services

After Market Operations 27

Automobile Retail 27

Automotive Engineering Services 45

Concept, Design and Detailing 29

Engineering and Design 26

Knowledge-based Engineering 29

Logistic Services 27

Management Services 27

Plastics and Sheet Metal Tool Design 29

Processing Systems –Automotive Applications 35

Simulation and Optimisation 29

Design and Development 29

Product Lifecycle Management 26

Chemicals

Carbide de-sulphurising

compounds 16

Cooking Soda 88

Phosphatic Fertilisers 88/89

Pigments 16

Soda Ash 88/89

Sodium Bicarbonate 88

Construction Equipment

Agricultural Equipment 30

Asphalt Compactors 30

Asphalt Road Resurfacing Technology 30

Backhoe Loaders 30

Construction Equipment 26/30/33

Concrete Equipment 30

Crawler Cranes 30

Dumpers 30

Hydraulic Excavators 30

Motor Graders 30

Soil Compactors 30

Transit Mixers Trucks 30

Tunnel Boring Machines 30

Undercarriages 30

Vibratory Compactors 30

Wheel Loaders 30

Consumer Products

Bottled Water 76/77

Cappuccino 78

Cocoa 78

Coffee 77/78/79/84/94

Eyewear 80/81

Footwear 84/98

Hot Chocolate 78

Iced Teas 77/78

Jewellery 80/81/82

Leather and Leather Products 98

Salt 88/89/90

Spices Teas 77

Tea Bags 77/96

Tea Concentrates 77

Tea – Flavoured and Herbal 77/78

Watches 80/81/82

Water Purifi er 88

Consumer Products – Retailing

Apparel 84

Books and Music 84

Consumer Electronics 83/84

Curios 84

Food, beverages 84

Footwear and Accessories 84

Furnishing 84

Gaming 84

Groceries 84

Health and Beauty Products 84

Home Accessories 84

Music 84

Movies 84

Stationery 84

Toys 84

Vegetable, Fruits, Dairy Products 84

Drugs

Drug Discovery – R&D 93

Engineering Services

Building Management Systems 32

Engineering and Design Services – Automotive, Aerospace 45

Engineering Services Outsourcing 44

EPC Services 31/67

Factory Automation Solutions 26

Precision Engineering 80/81

Water, Effl uent and Sewage Treatment 32

Water Pollution Control 32

Financial Services

Advisory Services 10/70

Asset Management 70

Commercial Finance 71

Consumer Loans 71

Fund Management 65

General Insurance 69

Health Insurance 69

Infrastructure Finance 71

Investment Services 71

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Products & Services Pages Products & Services Pages Products & Services Pages Products & Services Pages

Life Insurance 69

Portfolio Management 70

Private Equity 71

Project Finance 71

Ticketing 71

Visa & Passport Facilitation 71

Hardware and Electronics

Electronics Mega Stores 83

Hotels and Hospitality

Air Catering Services 64

Hotel Chain 64

Hotel Management – Training 64

Hotels – Business, Luxury, Leisure 61/62/94

Luxury Serviced Apartments 64/66

Luxury Yachts 64

Palaces 62/64

Private Jet Operations 64

Restaurants 62

Spa 64

Industrial Machinery and Equipment

Engineered-to-order

Equipment and Systems 17

Machine Tools 26

Textile Machinery 33

Industrial Infrastructure – EPC Projects 31

IT and IT-Enabled Services

Business Process Outsourcing (BPO) 38/39

Business Solutions 38

Business Support Services 48/94

Consulting 38

IT Infrastructure Services 38

IT Services 38/95

Product Lifecycle Management (PLM) 26

Software Development 38/42

Visual Effects 43

International Trading 94-99

Logistics

Freight Forwarding and

Chartering Services 16

Material Handling and Port Operation Services 16

Material Handling Equipment

Fork-lift Trucks 32

Solutions for Material Handling Equipment 35

Media and Entertainment

Satellite Television Services 49

Power

Power Generation (thermal, hydro, solar, wind), Transmission, Distribution and Trading 56-59

Power Technologies 56

Power Trading 58

Railway Wagon Manufacture 95

Retail Chains

Consumer Electronics Mega Stores 83

Hypermarket 84

Lifestyle Retail Stores 84

Telecom Retail Chain 50-51

Services – Miscellaneous

Economics and Business Research 73

International Logistics Solutions 68

Management Consultation 72

Value Added Services 68

Real Estate and Infrastructure

Affordable Housing 66

Development of Properties – Residential, Commercial, Retail 66

Fund Management – Real Estate Projects 65

Luxury Housing 66

Infrastructure Development 35

Real Estate and Infrastructure 65

Warehousing Solutions 68

Renewable Energy

Solar Cell 58

Solar Photovoltaic Products

and Systems 57/59

Solar Plant 59

Solar Power Solutions 59

Solar Water Heating Products 59

Steel Products and Services

Bearings 14/74

Cold Rolled Coils 14

Cold Rolled Sheets 14

Contemporary Construction Material 14

Construction Rebars 14

Crude Steel 14/15

E-Commerce 16

Engineered-to-order Equipment 17

Ferro Chrome 17/95

Galvanised Corrugated Sheets 14

Galvanised Wires 14/17

Hot Rolled Coils 14

Hot Rolled Sheets 14

Long Products 15

Pig Iron 16

Refractories – Exports 19

Refractories Management 19

Refractories – Manufacture 18

Refractories Solutions 19

Rolls 16

Sponge Iron 16

Steel Trading 95/97

Tinplate 15

Tubes 14

Wire Rods 14

Mining

Mines – Iron Ore, Coking Coal,

Chrome Ore 14/15

Mines – Limestone, Quartzite, Plastic Clay 17/19

Telecom Products and Solutions

Bandwidth 50/53/97

Broadband 50/51

Business Transformation 52

CDMA Services 50

Content/Applications – Mobile and Broadband 50/51

Calling Card 50

Converged Voice 52

Connectivity Solutions 52

Data Services 50/52

Dial up Internet 50

Domestic Long Distance Services 52

Enterprise Solutions 45/65

Global Ethernet Services 52

GSM Telecom 51

Hosting and Storage 52

Managed Data Networks 50

Managed Network Connectivity 52

Managed Security 52

Managed Collaboration 52

Net Telephony 50

Infrastructure Services 50

International and DomesticPrivate Leased Lines 52

Internet Services 50

IP/MPLS VPN 50

International Toll Free Service and Account Calling 50/52

Leased Lines 50/52

Telephony Services – Fixed 50

Telephony Services – Fixed Wireless 50

Telephony Services – Mobile 50

Telecommunication Solutions 50

Telecom Towers 59

Transmission 52

Satellite Earth Stations 50

Submarine Cable Network 52

Voice Services 52

VSAT Solutions 50

Wi-Fi 50

Wireless Mobile Broadband 51

Wireline Services 51

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Documents

Tata Group Brochure