Task Informatics AP Task Informatics AP Task Informatics AP Task Informatics AP Private LimitedPrivate Limited

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

COMPANY PROFILECOMPANY PROFILE

ABOUT USABOUT US

Task Informatics AP Pvt. Ltd. is a global provider of Professional Services, Medical Transcription Services, Pre-Packaged IT Solutions, Software Development and Consulting Services.

We as a professional service provider are highly concerned with the quality of our solutions and services. Our team constantly works on developing and of our solutions and services. Our team constantly works on developing and improving our service performance to satisfy our Customers & Clients and to maintain a long-term cooperation with them.

We offer cost-effective Development Services, Transcriptions Services, Consulting Services, Software Solutions & Pre-Packaged IT Solutions to our Customers & Clients with projects both small and medium. Nevertheless, we are experienced, fast learning and well-prepared to master your specific project.

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

OUR SERVICES:OUR SERVICES:

Medical Transcription ServicesDatabase Software SolutionsCustom Software Solutions Custom Site Development ServicesConsulting ServicesTraining & Placement ServicesData Entry Services

Our Mission and VisionOur Mission and Vision

Our Mission is to provide Cost-Effective services with excellent Quality and Turn-Around-Times and reliable Customer Service. We aim to reach the highest echelons in the Healthcare Industry in-hand with the advanced Technology, Quality Measures, Quality Standards, and Strong Determination of every head in the Organization.

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

CUSTOM SOFTWARE DEVELOPMENT FOR WEBCUSTOM SOFTWARE DEVELOPMENT FOR WEB

Task Informatics specializes in custom software development services. We deliver business applications, application management, and comprehensive web solutions developed on the platforms like .NET, PHP, JAVA, Ajax and others.

Expert Solutions And ServicesExpert Solutions And Services

We deliver result-oriented solutions and feature a team of experienced professional software developers ready to assist you in every step -professional software developers ready to assist you in every step -from solution design, to delivery, implementation and maintenance.

Task Informatics can serve you in following areas:Task Informatics can serve you in following areas:

* Customized Software Development* Custom Application Development* Software Design and Testing* Software Maintenance and Enhancement* Web Design & Development

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

Only an expert like Task Informatics can take care of your software development needs.

Custom software development corresponds to a complex process that includes conceptualization, design,

development, and implementation of a solution that is intended to meet unique needs of a business.

Evidently, only a team of experienced professionals with knowledge of the impending challenge can devise the Evidently, only a team of experienced professionals with knowledge of the impending challenge can devise the solution that suitably meets the need all the while

keeping the expenses minimum. Our team, headed by a project coordinator, undertakes thorough analysis and evaluation of your exact requirements, devises plan in communication with you, and elaborates the strategy

before embarking on the process of developing a custom software solution.

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

TASK’S IT & ITES SERVICESTASK’S IT & ITES SERVICES

TASK has excellent professional expertise to present effectively and efficiently to our Clients & Customers. We have an integrated team of creative designers, content writers, website developers, experienced programmers and marketing professionals who are best at their work and know how to achieve best results.

Our business-driven approach and unparalleled internationally recognized Quality measures and methodologiesrecognized Quality measures and methodologieslike Six Sigma separates us from typical development companies and thus, we have built a reputation for creating a positive return on investment for our Clients.

We offer Offshore Software Development Services, Web Development, Website Maintenance, Customized and Complete Management development of packaged Business Applications and Quality Assurance services that will help to fill the expertise gaps and help control run-away development costs.

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

CORRESPONDENCECORRESPONDENCE

We own our customer/client with a strong bond of give & take relationship –giving the best of our services and taking the remuneration, which we deserve and are worthy of. At the same time, we wish to nurture and nourish a most cordial and friendly relationship based on mutual trust, understanding and acceptance which will go a long way in establishing a long term partnership in the business venturing forth.

READY AVAILABILITYREADY AVAILABILITY

We are of easy access, round the clock – a mail away in terms of email facility, or a message away in terms of Skype facility or a call away in terms of telephone / cell phone facility. Our office administration will only be too glad to connect and be of whatever service required.

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

PROMPTNESSPROMPTNESS

We promise and assure you of prompt response, reply, help, assistance, verification, checking, modifications, specifications, references, addresses, phone numbers, fax numbers, notes, changes, corrections in templates, dictations or letters,

Addendums, documents - whenever and wherever needed, keeping in mind the urgency and requirement.

CLARITYCLARITY

We will keep perfect clarity in all our correspondence and contacts to eliminate ambiguity, confusion and doubt to foster

perfect mutual understanding.

WILLINGNESS TO HELP, ASSIST AND COOPERATE TO THE BESTWILLINGNESS TO HELP, ASSIST AND COOPERATE TO THE BEST

It shall be our constant endeavor to offer our services whenever required to ensure that all the document requirements are

fulfilled and completed.

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

DATA ENTRYDATA ENTRY

Task Informatics also deals with data entry services offering innovative and flawless data entry services for corporate,besides, small and big companies. Our key data entry strategiesprovide the clients:

• Cost Effective Ways to Manage In-house Flow of Information• Easy-to-Use Data, which can be Referred for Practical Applications• Easy-to-Use Data, which can be Referred for Practical Applications• On time Delivery of the Database Powered Web & Software Projects• Management of Large Volume of Crucial & Proprietary Databases• Time Efficiency & Effective Use of Man Power Resources• Quality Internet Database Sharing Over Secured Servers• Smart Data Storage System for Any-Time Use• Accurate & Fast Data Conversions for Immediate Use

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

Data Entry ServicesData Entry Services Data ProcessingData ProcessingServicesServices

Data ConversionData ConversionServicesServices

ü Data Entryü Online Data Entryü Offline Data Entryü Image Entry

ü Data Processingü Forms Processingü Insurance Processingü Check Processing

ü Data Conversionü Document

Conversionü XML Conversion

WE CAN ASSIST YOU WITH:WE CAN ASSIST YOU WITH:

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

ü Image Entryü Insurance Claim

Entry

ü Check Processingü Image Processingü OCR Cleanupü Survey Processingü Data Miningü Data Cleansing

ü XML Conversionü SGML Conversionü HTML Conversionü CAD Conversionü Catalog

Conversionü Book Conversionü PDF Conversion

ACCUDOC MTACCUDOC MT

Medical Transcription ServicesMedical Transcription Services

Accudoc MT a vertical of Task Informatics is an upcoming Transcription Service Provider, comprising a team of

experienced and committed professionals, excelling and exceeding customer's expectation of performance standards

in delivering quality service.

Accudoc MT’s core strength lies in providing cost-effective service to our clients without compromising on Quality and service to our clients without compromising on Quality and

TAT.

The key to our success is our Team. The most valuable asset we employ is our core Team of Medical Language Specialists. We derive our strength from combining the expertise of experienced, well-trained, responsible, and

dedicated Medical Language Specialists.

Our Team has vast experience in working for a large variety of Dictators from a wide range of facilities that include

Hospitals, Diagnostic Centers, Clinics, and Private Practices.w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

We hire and train only the most qualified professionals in ourindustry with at least 4 years of relevant experience. Above them,our executive management team consistently demonstrates thehighest level of competency and professionalism. We have anongoing evaluation and training program designed to enhance the capabilities of our core team members.

Team’s hands-on experience in transcribing variety of work types such as:

Sleep Medicine Obstetrics & Gynecology Hematology

Cardiology Occupational Therapy Psychiatry Cardiology Occupational Therapy Psychiatry

Dentistry Oncology Pulmonary

Dermatology Ophthalmology Radiation Oncology

Endocrinology Oral & Maxillofacial Surgery

Radiology

Family Practice Orthodontics Rehab Medicine

Gastroenterology Plastic Surgery Podiatry

Internal Medicine Immunology Nephrology

Neurology w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

OUR OBJECTIVEOUR OBJECTIVE

Our Objective is to provide high quality transcripts with aconsistent accuracy rating above 98.5% with fast and unmatchedTurn-Around Times. As per our Clients requirement, we even servequality transcripts with short Turn-Around Times like 8-hours and 4-hours. Our Management and Quality Teams respond to each individual Client within 10 minutes to provide personalized and reliable Customer Service.

OUR TEAMOUR TEAM

One of the most valuable Assets of our Organization is our core team of Medical Language Specialists and Quality Analysts who are well trained, One of the most valuable Assets of our Organization is our core team of Medical Language Specialists and Quality Analysts who are well trained, well experienced, responsible, committed, and dedicated with zeal to provide Quality Reports.

OUR MISSIONOUR MISSION

Our mission is to provide high quality service in timely and cost-effective manner, coupled with excellent customer service. We aim to be the market leader by providing low cost transcription services while executing on all aspects of the order. We invite you get in contact with us so we can learn more about your organization and how our services can best fit your organization's needs.

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

What is Six Sigma?What is Six Sigma?

Six Sigma stands for Six Standard Deviations (Sigma is the Greek letter used to represent standard deviation in statistics) from mean.

Six Sigma methodology provides the techniques and tools to improve the capability

and reduce the defects in any process.It can also be defined as a Process

development and improvement methodology which involves resolving problems related to which involves resolving problems related to the process and re-engineering a process to

ensure:A) Customer Satisfaction; B) Increase the

Quality of the end-product.

DMAIC and DMADV are the 2 principles which can be applied to a Six Sigma project.

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

D D -- Define the project goals and customer (internal and external) deliverables Define the project goals and customer (internal and external) deliverables M M -- Measure the process to determine current performanceMeasure the process to determine current performanceA A -- Analyze and determine the root cause (s) of the defectsAnalyze and determine the root cause (s) of the defectsI I -- Improve the process by eliminating defectsImprove the process by eliminating defectsC C -- Control future process performanceControl future process performance

DMAIC Principle of Six Sigma should be used when a product or process is in existence in the company, but is not meeting customerexpectations or is not performing adequately.

D D -- Define the project goals and customer (internal and external) deliverablesDefine the project goals and customer (internal and external) deliverablesM M -- Measure and determine customer needs and specificationsMeasure and determine customer needs and specificationsM M -- Measure and determine customer needs and specificationsMeasure and determine customer needs and specificationsA A -- Analyze the process options to meet the customer needsAnalyze the process options to meet the customer needsD D -- Design (detailed) the process to meet the customer needsDesign (detailed) the process to meet the customer needsV V -- Verify the design performance and ability to meet customer needs Verify the design performance and ability to meet customer needs

DMADV is also called DFSS (Designed for Six Sigma).DMADV should be used when:

A) To develop a NEW process in an OrganizationB) DMAIC has not helped and does not give expected results

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

Six Sigma Methodology

It can may be used in a wide array of situations varying from business transformations and strategic

improvements to simpler problem-solving exercises.

Six Sigma projects in healthcare organizations tend to focus on the operational aspects of service delivery

rather than the clinical decision-making process.

Six Sigma incorporates the basic principles and Six Sigma incorporates the basic principles and techniques used in Business, Statistics, and Engineering.

These three form the core elements of Six Sigma. Six Sigma improves the process performance, decreases

variation and maintains consistent quality of the process output. This leads to defect reduction and improvement in

profits, product quality and customer satisfaction.

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

üOver 20 years of collective experience in the Healthcare Industry

ü24 X 7 Customer Support

üInternationally recognized Quality measures of “Six Sigma”

üVast experience working on all major online Platforms

OUR HIGHLIGHTSOUR HIGHLIGHTS

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

üVast experience working on all major online Platforms

üThree levels of Quality check done by Editors, Proof Readers and Quality

Analysts ensuring 98.5% accuracy

üSecure delivery & backup of all Voice files and Transcribed reports

üUser friendly interface for delivery of transcribed files via Secure FTP

Our TrainingOur Training

We conduct Medical Transcription Training program as per the AHDI guidelines both for

aspiring, as well as, Trained Medical Transcriptionists and follow a stringent selection

criterion for the placement of Medical Transcriptionists into production.Transcriptionists into production.

Thus we proudly present Our Team to be the most talented and efficient in the field of

Transcription.

“We strictly follow AHDI guidelines in our “We strictly follow AHDI guidelines in our Medical Transcription Training Programs.”Medical Transcription Training Programs.”

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

Our PreventOur Prevent--AA--Disaster StrategiesDisaster Strategies

Our Prevent-A-Disaster Strategies include (FMEA) Failure Modes and Effects Analysis and Cause and Effect Analysis.

These methods help us preventing disasters and dealing with a disaster, if any occurs.with a disaster, if any occurs.

Our strategies are applicable to all sorts of scenarios and a separate plan has been designed against each problem type. Our disaster preventing strategies also includes a globally known problem solving method called “8-D”

(8-Discipline Method) which enables us to take interim containment actions and permanent containment actions

to make sure any problem is not repeated again.

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

SECURITYSECURITY

Physical security systems in place: Physical Guards/Log-in software/Server room restricted entry/Transcription Area out of bounds for other Employees.

CYBERCYBER--CRIMECRIME

1. No E-mail sites can be accessed from the workplace.1. No E-mail sites can be accessed from the workplace.

2. No incoming and outgoing mails from the Internet to workplace, except intranet mails. Selected outgoing Internet mails are allowed based on profiles.

3. Independent internal audit system to review and monitor NW environment, devices and practices.

4. External review and certification as required from time to time.

5. Accessibility to CD-ROM drive and USB devices etc., is denied.

6. Use of mobile phones, electronic devices/gadgets, pens, etc., is prohibited on the production floor.

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

Data Protection and Encryption:Data Protection and Encryption:

* 128-bit SSL and data encryption on all web-based applications.

* Secure FTP and VPN as per client’s need.

* All data is batched and logged.

* No data is removed from the premises by unauthorized users.

* All data is backed up daily and kept offsite in a secure location every night,

as a means of redundancy and disaster recovery. Also, we are point-to-point

RF connected with firewall for Internet with the ISP outside our premises.

* We are HIPAA compliant and have very strict procedures and rules for data * We are HIPAA compliant and have very strict procedures and rules for data

handling by our employees and for backup procedures.

AuthenticationAuthentication::

* Each user has unique login, power-on and passwords.

* Passwords are structured to meet standards such as minimum 8-digit

alphanumeric with a case-sensitive character.

* Client information access is restricted to the team, which is handling the

client’s transaction.

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

Security Holes:Security Holes:

§ Physical restrictions on access to work area and network center.

§ Firewall protection for internal network from the World Wide Web.

§ Enterprise-wide multiple virus protection system.

§ Controlled media usage/movement.

Privacy:Privacy:

§ Every employee signs a confidentiality agreement with severe

penalties for violations.

§ Access to applications/databases defined on “need to know” and

“minimum necessary” basis.

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

OUR INFRASTRUCTUREOUR INFRASTRUCTURE

ØServer - Intel Dual Core Processor, 4 GB Ram & 250 GB Hard Disk, DVD ROM

Ø Client Nodes - 30, Intel Pentium IV Processor, 1 GB and 80 GB Hard Disk

ØOperating System -Windows 2003 Server, Windows XP for nodes

ØPrinter (s) -1 HP laser colour printer.

Scanner (s) -1 HP scanners.

w w ww ww . t a s k i n f o r m a t i c s . c o m. t a s k i n f o r m a t i c s . c o m

ØScanner (s) -1 HP scanners.

ØData Backup Units - CD Writer, One touch 500 GB external hard disc. Networking - All

systems are under network only. Switches- 2 (24- Port).

ØBackup Power Unit - UPS [10KVA] backup for all systems and equipments.

Contact UsContact Us

Office Address:

Task Informatics AP Pvt. Ltd.Task Informatics AP Pvt. Ltd.# 2-2-1118/6/A, 2nd Floor, Above Corporation Bank,

Shivam Road, Hyderabad – 500013, (A.P.), India

Mobile: +91‐‐‐‐9000 807 841Mobile: +91‐‐‐‐9000 807 841Phone: 040-42208237/42208257

Website:

w w w . t a s k i n f o r m a t i c s . c o mw w w . t a s k i n f o r m a t i c s . c o m

For business enquiries, please email at info@taskinformatics.com