Tap Workshop

8/8/2019 Tap Workshop

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WELCOME TO THE

TRANSITION ASSISTANCE PROGRAM

Introduction 1FO&D


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FO&D

What is TAP?

Introduction 2

A Partnership of:

Dept of Defense

Dept of Labor

Dept of Veterans Affairs

Dept of Homeland Security

FO&D


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Goal:

To ease the transition for service members from a

military career back to the civilian sector byconnecting them to necessary services and resources.

Preseparation Counseling

TAP Employment Workshops

VA Benefits Brief

Disabled Transition Assistance Program (DTAP)

What is TAP?

Introduction 3FO&D


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DOL TAP Employment Workshop

DOL Veterans Employment and Training Service

(VETS) exists to assure that Veterans succeed inthe 21st Century Workforce.

VETS has provided TAP Employment Workshopsto separating and retiring military members and

their spouses since 1990.

Introduction 4FO&D


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This 2 day workshop covers six core topics:

1. Personal Appraisal

Anticipate & Deal with Stress

Identify Strengths and Analyze Skills

Determine Work Preferences & Work-

Related Values

Workshop Overview

Introduction 6


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Workshop Overview (continued)

3. Strategies for an Effective Job Search

Set Goals & Get Organized

Researching Companies

Job Search Assistance & Employment

Opportunities

Creating Effective Resumes

Introduction 8


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4. Interviews

Interview Process

Handling Questions & Answers

Body Language & Dressing for Success

Introduction 9


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5. Reviewing Job Offers

Evaluate Job Offers

Negotiate Job Offers

Communicating Your Decision


Introduction 10


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6. Support and Assistance

Dept of Defense

Dept of Labor

Dept of Veterans Affairs

Dept of Homeland Security

Small Business Administration

Federal Student Aid


Introduction 11


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Complete a hand-written DRAFT resume.

Understand how to use the Key to Career

Success Cards and know the resources available

to you at a One-Stop Career Center.

www.servicelocator.org

Workshop Standards

and Expectations

Introduction 12
http://www.servicelocator.org/http://www.servicelocator.org/


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Conduct a mock interview and receive

feedback you can use.

Become familiar with the DVOP / LVER

positions and how to contact a representative in

the area you will be residing or searching for

employment.

Workshop Standards

and Expectations

Introduction 13


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Workshop Administration

Breaks

Meals

Dress

Participation

Attendance

You are expected to attend

each day of this workshop.

Introduction 14


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For a Successful Workshop

Turn off cell phones and pagers

Dont return to your office or unit

This is your time

Take notes and ask questions

Complete homework

Come ready with a winning attitude!

Introduction 15


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SECTION 1.1

Objective:

Recognize the importance ofdeveloping a stress reduction plan

1.1-1

Page2TAPMa

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Deal with StressFO&D


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What is Stress?

A mismatch between the demands in

our lives, and the resources we haveavailable to deal with thosedemands.

Deal with Stress

1.1-2


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Stress as a Part of Living

Is a normal part of our lives

It may be positive or negative

We cant avoid stress

Stress is any change

that you must adjust to...

Deal with Stress

1.1-3


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Coping With Stress

Develop and maintain a plan to manage the

effects of stress

Seek professional assistance if needed

Deal with Stress

1.1-4

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Homelessness Among Veterans

VA estimates that as many as 154,000 veterans

are homeless on any given night.*

More than twice that many experience

homelessness over the course of a year.*

*U.S. Department of Veterans Affairs

www.va.gov/homeless

Deal with Stress

1.1-5
http://www.va.gov/homelesshttp://www.va.gov/homeless


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Why Are Veterans Homeless?

Male veterans are twice as likely to become homeless,

and female veterans are four times more likely to be

homeless as their non-veteran counterparts.

A large number live with post traumatic stress disorders

and addictions acquired during or exacerbated by their

military service.

Lack of family and social networks due to lengthy

periods away from their communities of origin.

Government money is limited and serves only 1-in-5 of

homeless veterans in need.

Deal with Stress

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Prevention of Homelessness

Among VeteransMilitary service separation process

Participate in preseparation counseling processParticipate in Transition Assistance Program (TAP)

Employment Workshop

Know about your VA Benefits

Obtain income

Seek early assistance for mental health and substanceabuse issues

Deal with Stress

1.1-7


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U.S. DOL VETS

Veterans Workforce Investment Program

VWIP provides employment, training, and

supportive services to assist in reintegrating

eligible veterans into meaningful employment

within the labor force.

VWIP

Deal with Stress

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Helpful Contacts

U.S. Department of Labor, Veterans Employment &

Training Service www.dol.gov/vets

DVOP / LVER Representatives

Department of Veterans Affairs www.va.gov/homeless

Medical Center Homeless Coordinator

Benefits Administration Regional Office Homeless Coordinator

VETS Center Staff

State Office of Veterans Affairs www.nasdva.com

National Coalition for Homeless Veterans www.nchv.org

1-800-VET-HELP

Deal with Stress

1.1-10
http://www.dol.gov.vets/http://www.va.gov/homelesshttp://www.nasdva.com/http://www.nchv.org/http://www.nchv.org/http://www.nasdva.com/http://www.va.gov/homelesshttp://www.dol.gov.vets/


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SECTIONS 1.2-1.4

Objectives: Gather the information and records

you need in order to create a resume,

fill out a job application, and prepare

for a job interview Deal effectively with the strengths

and challenges arising from military

experience Identify your transferable skills that

can be used in a variety of jobs

Create a Career Catalog

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Types of Records

MILITARY SERVICE DD Form 214 Separation

Papers Training Record

Honors and Awards Military Transcripts Service Record and Security

Clearance Medical and Dental Records

(2-3 copies)

Benefits Information

WORK EXPERIENCE Work History

(job titles, employers, dates,supervisors, duties andaccomplishments)

Work Samples

Honors and Citations

Community Activities Salary History

Licenses

Certifications

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Types of Records

PERSONALIDENTIFICATION Birth Certificate (copy)

Proof of Citizenship

Social Security Card(www.ssa.gov)

Driving Record Passport (current)

10 Years of Personal Addresses

Car Insurance Proof

EDUCATIONAND TRAINING Transcripts (sealed)

Diplomas / Certificates

Honors and Awards

Outstanding Achievements

Activities List

CLEP Test or other results


1.2-3
http://www.ssa.gov/http://www.ssa.gov/


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Men Under Age 26

If you will be under 26 years old at your

separation youMUSTcheck with theSelective Service to assure you are properly

registered.www.sss.gov

Failure to register can affect Veteran Benefits


1.2-4
http://www.sss.gov/http://www.sss.gov/


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Master Application

Personal Information

Education and Training

Special Skills

Military Service

Work Experience

Other Information

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Veterans Employment

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APManual

Identify Strengths and Challenge

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Veterans Employment


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Veterans Employment

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Your Accomplishments

Improved Safety

Improved Processing Time

Increased Performance

Improved Service Delivery

Improved Administration

Solved Long-Term Problems

Created a Program

Increased Retention

Reengineered Equipment

Reduced Management

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Manual

Analyze Your Skills

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Truck Mechanic

GOOD Basic skill / Task description

Repaired and maintained trucks.

BETTER More detailsPerformed 90% of all truck repairs within 24 hours to

assure maximum availability.

Supervised 15 mechanics who repaired andmaintained a 30 truck fleet.

BEST Accomplishment / Outstanding result

Saved $30,000 annually by re-designing a truck part that had ahigh failure rate.

Reduced motor pool service turnaround time 25% by creating a

fast track team for easy repair jobs and routine services.

Analyze Your Skills

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SECTIONS 1.5-1.6

Objectives:

Identify your work-related values Determine your personal preferences

Explain why your work-related values

and preferences are important in

making job decisions

Work Preferences

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Preferences / Values

What are YourPriorities?

How do they direct

your transition?

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Manual

Work Preferences

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SECTIONS 2.1-2.2

Objectives:

Identify and research career possibilities Determine your financial needs as a way

of estimating your salary requirements

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Career Research

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Career Development Process

Assessing Your:

Personality who are you?What do you do for fun?

Interpersonal Skills how do you deal with

difficult people?

Will you like this position? Will the team like you?

Emotional Control

Career Research

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Assessing Your:

Performance what do you bring to the table?Experience

Skills

Strengths

Education

Career Research

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Career Exploration/Relationships

Research & Create a PlanResearch Career Opportunities

Research Education Track

Informational Interviews

Set Goals

Network ConnectionsIndividuals

OrganizationsSocial Groups

Create Contingency Plans (A, B and C)

Career Research

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Career Exploration

Department of Labor Statistics

www.bls.gov

Occupational Outlook Handbookhttp://stats.bls.gov/oco/home.htm

O*NET (Job Data & Skill Search)http://online.onetcenter.org

TurboTAPwww.transitionassistanceprogram.com

Veterans Employment & Training

Servicewww.dol.gov/vets

Career Research

2.1-6
http://www.bls.gov/http://stats.bls.gov/oco/home.htmhttp://online.onetcenter.org/http://www.transitionassistanceprogram.com/http://www.dol.gov/vetshttp://www.dol.gov/vetshttp://www.transitionassistanceprogram.com/http://online.onetcenter.org/http://stats.bls.gov/oco/home.htmhttp://www.bls.gov/


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Eliminate or reduce non-asset debt

Get on a budget; reduce expenses tomatch projected income before you leave

Check your credit record:

www.annualcreditreport.comwww.experian.com

www.transunion.com

www.equifax.com

See your Financial Counselor for help

Maximize contributions to 401(k), 403(b)

plans at your next job

Finance Keys in Transition

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TAPManual

Financial Needs

2.2-1

Unemployment Insurance Benefits
http://www.annualcreditreport.com/http://www.experian.com/http://www.transunion.com/http://www.equifax.com/http://www.equifax.com/http://www.transunion.com/http://www.experian.com/http://www.annualcreditreport.com/


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Discharged under honorable conditions.

States determine eligibility and benefit amounts.(need DD214 to apply).

Usually payable every 2 weeks (duration of payments will vary)

Active full-time job search required.

Retirement pay usually offsets some or all of benefits payable;

each state has its own rules.

Long unemployment period can hurt your prospects of gettinghired; do part-time work or school if you want a break.

Unemployment Insurance BenefitsEach state has its own regulations

Financial Needs

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SECTIONS 3.1-3.2

Objectives:

Set Personal Goals Get Organized

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Set Goals

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Types of Goals

Short-Range

Intermediate-Range

Long-Range

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Set Goals

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Example: Teacher

Short-Range Goal (3 12 months)

Intermediate-Range Goal (2 4 years)

Acceptance by college to finish

Bachelors Degree in Education

Long-Range Goal (6 20 years)

A. Early Receive DiplomaB. Later Obtain Teaching Certificate

School Principal

Set Goals

3.1-3


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Employment Goals

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Set Goals

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SECTIONS 3.3-3.7

Objectives: Plan an effective job search

Understand how to conduct companyresearch

Learn about job assistance resources Understand how to begin using theInternet as part of the job search process

Analyze job announcements and ads forcritical information

Job Search Process

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Looking for Work

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Job Search Process

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Transition Statistics

Jobs via newspaper

Jobs via recruiters &

agencies

Jobs via Internet (non-IT)

Jobs via Internet

Jobs via networking/direct

contact

0% 20% 40% 60% 10080%

5-10%

5-15%

4-8%

15-40%

60-80%

Goal: Hiring Managers per week

Goal: Network Contacts per week

Hours per week in job search 25 - 35

Accomplishment Statements 15 - 20

(2)

(40)

Job Search Process

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Networking

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Job Search Process

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Informational Interview

The best way to get a job is to ask for job information,

advice, and referrals; never ask for a job.

Engage prospects in the 5 Rs of Informational Interviewing

Reveal useful information and advice

Refer you to others

Read your resume

Revise your resume

Remember you for future references & job opportunities

Job Search Process

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Job Search Assistance

1. Internet

2. State Workforce Agency(Employment Office)

3. Local Veterans Employment Representatives /

Disabled Veterans Outreach Program

4. Vocational Rehabilitation and Employment

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5. Bureau of Apprenticeship and Training (BAT),

U.S. Department of Labor

6. Headhunters / Private Employment Services

7. College / School Placement Agencies

8. Military and Professional

Associations and Organizations


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9. Telephone Directory, Yellow Pages,

Industry Directory10. Industrial and Craft Unions

11. Job Fairs12. Transition Offices

13. Chambers of Commerce


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One-Stop Career Centers

Every state has centers that provide services at

no cost to veterans and job seekers.

Available services vary by location.

Every center has a veterans representative to

serve veterans.

www.careeronestop.org


3.5-4
http://www.careeronestop.org/http://www.careeronestop.org/


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Veterans Representatives DVOP

Disabled Veterans Outreach Program:

Provides intensive services to meet the employmentneeds of disabled veterans and other eligible

veterans, with the maximum emphasis directed

toward serving those who are economically oreducationally disadvantaged, including homeless

veterans with barriers to employment.


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Local Veterans Employment Representative:

Conduct outreach to employers and engage inadvocacy efforts with hiring executives to increase

employment opportunities for veterans, encourage

the hiring of disabled veterans, and generally assistveterans to gain and retain employment.

Veterans Representatives LVER


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One-Stop Centers Can Provide:


Employment Referrals

Skills Assessments

Computer / Internet Access

Unemployment Assistance

Labor Market Information

Vocational Guidance


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One-Stop Centers Can Provide:

Education & Training Assistance

Credentialing & Apprenticeships

State and National Job Banks

Child Care Resources

Transportation Assistance may be available

Workforce Investment Act

Veterans Priority


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Finding a One-Stop Close to You


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www.monster.com/

Research Sites

www.humanmetrics.com

www.personalitytype.com

Personality:

Find a City:www.findyourspot.com

Salary Calculator, Community Calculator,Moving Wizard:

www.homefair.com

Salary Research:www.salary.com and www.wageweb.com

Major Job Search Engines:www.careerbuilder.com

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APManual

Job Search Online

3.6-1
http://www.monster.com/http://www.careerbuilder.com/http://www.careerbuilder.com/http://www.humanmetrics.com/http://www.personalitytype.com/http://www.humanmetrics.com/http://www.findyourspot.com/http://www.homefair.com/http://www.homefair.com/http://www.salary.com/http://www.salary.com/http://www.wageweb.com/http://www.monster.com/http://www.careerbuilder.com/http://www.careerbuilder.com/http://www.careerbuilder.com/http://www.wageweb.com/http://www.salary.com/http://www.homefair.com/http://www.findyourspot.com/http://www.personalitytype.com/http://www.humanmetrics.com/http://www.monster.com/


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Business Research

Job Search Research Gateway:

www.jobhuntersbible.com

Company Research:www.hoovers.com (free & subscription)

www.vault.com/www.prnewswire.com

General Business Information Gateway Site:www.ceoexpress.com (free & subscription)

Access 5900+ Newspapers Worldwide:www.thepaperboy.com

Job Search Online

3.6-2
http://www.jobhuntersbible.com/http://www.hoovers.com/http://www.vault.com/http://www.prnewswire.com/http://www.ceoexpress.com/http://www.ceoexpress.com/http://www.thepaperboy.com/http://www.thepaperboy.com/http://www.thepaperboy.com/http://www.ceoexpress.com/http://www.prnewswire.com/http://www.vault.com/http://www.hoovers.com/http://www.jobhuntersbible.com/


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National Association of State Directors ofVeterans Affairs www.NASDVA.com

State Benefits

Tax Exemption

Education

Burial Allowance

Auto License Plate

Researching a Location

Job Search Online

3.6-3
http://www.nasdva.com/http://www.nasdva.com/


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Veterans Sites

Veterans Transition Master Websites:www.dol.gov/elaws/evets.htmwww.taonline.com

D.O.D. Transition Gateway Site:www.dodtransportal.org

Department of Defense Jobs:www.dod.jobsearch.org

Homeland Defense Jobs:www.usajobs.opm.gov/homeland.asp

www.TurboTap.org

Veterans Employment & Training Service:www.dol.gov/vets

Job Search Online

3.6-4FO&D
http://www.dol.gov/elaws/evets.htmhttp://www.taonline.com/http://www.dol.gov/elaws/evets.htmhttp://www.taonline.com/http://www.dodtransportal.org/http://www.dodtransportal.org/http://www.dod.jobsearch.org/http://www.dod.jobsearch.org/http://www.usajobs.opm.gov/homeland.asphttp://www.usajobs.opm.gov/homeland.asphttp://www.turbotap.org/http://www.dol.gov/vetshttp://www.dol.gov/vetshttp://www.dol.gov/vetshttp://www.turbotap.org/http://www.usajobs.opm.gov/homeland.asphttp://www.dod.jobsearch.org/http://www.dodtransportal.org/http://www.taonline.com/http://www.dol.gov/elaws/evets.htm


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Veterans Sites

Troops to Teachers:www.proudtoserveagain.com

Veteran Job Postings:www.vetjobs.comwww.militaryhire.com

Union Jobs and Apprenticeships:www.helmetstohardhats.com

Business Hiring Partnerships:www.nbpjobs.org

Job Search Online

3.6-5

Veterans Employment & Training Service:www.dol.gov/vets
http://www.proudtoserveagain.com/http://www.vetjobs.com/http://www.militaryhire.com/http://www.helmetstohardhats.com/http://www.helmetstohardhats.com/http://www.nbpjobs.org/http://www.nbpjobs.org/http://www.dol.gov/vetshttp://www.dol.gov/vetshttp://www.dol.gov/vetshttp://www.nbpjobs.org/http://www.helmetstohardhats.com/http://www.militaryhire.com/http://www.vetjobs.com/http://www.proudtoserveagain.com/


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Owning Your Own Business

The Veterans Corporationwww.veteranscorp.org

Federal Resources for Entrepreneurswww.business.gov

Small Business Administration/S.C.O.R.E.www.sba.gov and www.score.org

National Association for the Self-Employedwww.nase.org

Job Search Online

3.6-6
http://www.veteranscorp.org/http://www.veteranscorp.org/http://www.business.gov/http://www.business.gov/http://www.sba.gov/http://www.score.org/http://www.nase.org/http://www.nase.org/http://www.score.org/http://www.sba.gov/http://www.business.gov/http://www.veteranscorp.org/


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SECTIONS 3 8 3 9


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SECTIONS 3.8-3.9

Objectives:

Understand how to complete

application forms

Understand how to find opportunities

for Federal Civil Service Employment

Understand how to initiate the federal

application process

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A lication Forms

3.8-1FO&D

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Check with your desired agency job sites

for their specific rules.

Federal Jobs

http://federaljobs.net

www.usajobs.opm.gov

www.federaljobsearch.comNOTE: This site offers free job alerts and

paid subscription packages.

Page58TAPMa

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Federal Em lo ment

3.9-1

V P f
http://federaljobs.net/http://www.usajobs.opm.gov/http://www.federaljobsearch.com/http://www.federaljobsearch.com/http://www.usajobs.opm.gov/http://federaljobs.net/


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Veterans Preference

You may be eligible for Veterans

Preference in the federal hiring process.

For more information refer to:

Veterans Preference Advisorwww.dol.gov/elaws/vetspref.htm

Federal Em lo ment

3.9-2

V t P f
http://www.dol.gov/elaws/vetspref.htmhttp://www.dol.gov/elaws/vetspref.htm


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Veterans Preference

You may be eligible for Veterans

Preference in the federal hiring process.

For more information refer to:

Veterans Recruitment Authority (VRA)

Veterans Employment Opportunity Act (VEOA)

Veterans Preference Advisor

www.dol.gov/elaws/vetspref.htm

www.opm.gov/veterans

Federal Em lo ment

3.9-3

12 St t F d l J b
http://www.dol.gov/elaws/vetspref.htmhttp://www.opm.gov/veteranshttp://www.opm.gov/veteranshttp://www.dol.gov/elaws/vetspref.htm


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12 Steps to a Federal Job

1. Connect / network with federal employees in

the know.2. Learn the federal agencies and their application

methods.

3. Review job announcements carefully.

4. Identify core competencies.

Federal Em lo ment

3.9-4

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5. Use keywords to match the job.

6. Write your resume to meet agency requirements.(Some requireResumix)

7. Create strong Knowledge, Skills & Abilities

(KSAs) in narrative form.

8. Mirror their language.

Federal Em lo ment

3.9-5

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9. Apply according to agency rules.

10. Develop a tracking process and follow-up withthe listed contact.

11. Apply early and apply often.

12. Get prepared for an interview if you are called.

Federal Em lo ment

3.9-6

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Federal Resume Keys

Knowledge, Skills & Ability (KSA) statements

are very different than civilian resumes

Position HeldSpecific Work Situations

Results Gained

Activities Involved

Federal Em lo ment

3.9-7FO&D

SECTION 3 10


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Effective Resume

SECTION 3.10

Create anEffective Resume

Supplement

3.10-1

SECTION 3 10


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SECTION 3.10

Objectives:

Review key elements in the resumewriting process

Write career objectives and descriptiveaccomplishment statements

Construct a draft resume

Effective Resume

3.10-2

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Opens

TheDoor

Your Resume

In the job search, paper is the greatequalizer.

Most employers want to see you on paperbefore meeting you in person.

Effective Resume

3.10-3

Marketing Your Resume


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Basic Job Search Principle

=Market Yourself!

Effective Resume

3.10-4

Purpose of a Resume


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Purpose of a Resume

Marketing Tool sells YOU!

Summarizes how your skills and abilitiescan contribute to their company

Helps get you a Job InterviewEmployer screening tool

Effective Resume

3.10-5

Th I f C D i i M ki


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The Importance of Career Decision Making

To write the most effective resume, you need to know

what career field you want. Research:

The career field you would like to pursue

Where the jobs are and who is hiring

What qualifications and credentials you need to attain

How to best market your qualifications

Effective Resume

3.10-6

Resume Formats


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Resume Formats

Chronological

Functional

Combination

Targeted

Effective Resume

3.10-7

Resume Formats


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Chronological

Focuses on your work history with

most recent position first

Easy for employers to follow your

career history

Shows career progression and

growth

Resume Formats

Effective Resume

3.10-8

Resume Formats


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Functional

Focuses on your skills and

experience. Skills are grouped into

functional areas

Used most often when changing

careers or if there are employment

gaps

Resume Formats

Effective Resume

3.10-9

Resume Formats


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Resume Formats

Combination

Combination of the Chronological

& Functional resumes

Highlights skills and provides thechronological work history that

some employers prefer

Effective Resume

3.10-10

Resume Formats


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Resume Formats

Targeted

Customized to a specific job

Written specifically to the

employers needs

Effective Resume

3.10-11

Resume Formats


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Resume Formats

Others

Federal Resumes

Curriculum Vitae

Hybrids of Several Styles

Effective Resume

3.10-12

Resumes


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Which Resume is Best?

The one that best positions

your experience forthe open position!

Resumes

Effective Resume

3.10-13

Resume Types


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Resume Types

Paper (Traditional) Resume

Scannable

Electronic

Effective Resume

3.10-14

Paper (Traditional) Resumes:

i i id li


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Presentation Tips & Guidelines

Page Length One to Two Pages

Font Tahoma, Arial, Times New Roman or Verdana

Professional look and feel, good visual appeal,

white space for readability

Font Size 10 to 12 points

Effective Resume

3.10-15

Paper (Traditional) Resumes:

i i & G id li (C )


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Presentation Tips & Guidelines (Cont.)

Font StylesBold, italics, & capitalizations to

highlight key areas

Paper Color

Place your name and page number on all

subsequent pages of your resume

Proofread and spell check

White, light gray or ivory

Effective Resume

3.10-16

Presentation Tips and Guidelines


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Writing Style:Always Write in First Person Omit I

Led a 75-member training

team that delivered 100%

of all scheduled trainingseminars worldwide.

Sergeant Jones led a 75-

member training team that

delivered 100% of allscheduled training

seminars worldwide.

Yes No

Effective Resume

3.10-17


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Scannable Resumes:


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Plain resume scanned by company

for key words and qualifications DO NOT use highlights such as

bold, italics, underlining, graphics,

etc. Use fonts such as Arial or Times

New Roman.

Minimum 11 point font size.

Effective Resume

3.10-19

Scannable Resumes:


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Presentation Tips and Guidelines (Cont.)

No columns or tables

Spell out symbols like % and &

Place your name and page number

on all subsequent pages of yourresume

Effective Resume

3.10-20

Electronic Resumes:


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Use Printed or Traditional Resume Format

Professional Look and Feel, Visually Appealing

Microsoft Word Most Common Save as Rich Text

Format (RTF) Unless Posting Suggests Otherwise

Resumes Sent as an Email AttachmentResumes Sent as an Email Attachment

Review it before you send it!

Effective Resume

3.10-21

Electronic Resumes:

i i d G id li


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Copy and Paste Resume into Email

Always Check Formatting Before You Send

Resumes Pasted in the Body of an EmailResumes Pasted in the Body of an Email

Review it before you send it!

Effective Resume

3.10-22

Sections of a Resume


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Sections of a Resume

Contact Information

Objective Statement

Summary of Qualifications

Experience

Employment History

Education / Training

Effective Resume

3.10-23

Sections of a Resume:

C t t I f ti


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Contact Information

Janis Jenkins

123 Pearl Street

Rockville, Maryland 12345Home: (301) 555-1111

Cell: (301) 444-2222

[email protected]

JANIS JENKINS

123 Pearl Street Rockville, MD 12345

(301) 555-1111 (H) (301) 444-2222 (C)[email protected]

Effective Resume

3.10-24


C Obj ti St t t
mailto:[email protected]:[email protected]:[email protected]:[email protected]


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Career Objective Statement

Targeted Objective (preferred)

Lists specific job and company you are

applying for

General Objective (alternative)

When you do not know company or specificjob applying for

Posting on a career website

Attending job fairs and handing out resumes

Effective Resume

3.10-25

Writing Career Objectives


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Writing Career Objectives

Concise, short and to the point.

Target your career objective whenever possible.

Dont make the employer guess.

Be specific. - dont write: Seeking a challenging

position with a large company that will provide an

opportunity for growth and advancement.

What canyou do for the employer?

Effective Resume

3.10-26

Exercise #1


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Exercise #1

Write Career ObjectiveStatements

Effective Resume

3.10-27


S f Q lifi ti


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Highlights your key skill areas drawsattention to specific skills that support your

job goal Paragraph or bulleted list

Should include your Security Clearance if

you have one Time to brag about your best qualities

your greatest hits

Effective Resume

3.10-28

Assessing Skills for the

S f Q lifi ti


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Highlight key words or skills listed in the

job posting

Review your skills statements (from page 22in the TAP Manual)

Select the skill statements that match the key

words in the job posting Research the company or industry you

may identify additional skills

Effective Resume

3.10-29

Exercise #2


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e c se

Write a Summary ofQualifications

Effective Resume

3.10-30


E i


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Experience

Lists your results and/or achievements that relateto the position desired

Not a job description Answers the question, What is this individual

going to do for me?

Use numbers, percentages, statistics, examplesto illustrate achievements

Effective Resume

3.10-31


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Military Experience Civilian Terms


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y p

Go here toconvert your

militaryskills into

civilian

terms

Website Address:

http://online.onetcenter.org

Effective Resume

3.10-33

Additional Websites
http://online.onetcenter.org/http://online.onetcenter.org/


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Effective Resume

3.10-34FO&D


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Skills and Experience (Cont.)


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p ( )

In the businessworldMilitary

Supervised and evaluated up to 75 employees Conducted high quality training for groups up to 25

Improved staff productivity & efficiency by 30%

Planned and executed logistical support for team withoutstanding results

Enforced 100% of company policies and procedures

Submitted comprehensive and timely reports to supervisor

Worked under pressure, multi-tasked, and met tight deadlines

Effective Resume

3.10-36

Writing Accomplishment Statements


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Allows employers to visualize your contribution.

Statements should contain:

Value added resultsAction you took to achieve results

Effective Resume

3.10-37

Identify Your Skills and

Accomplishments


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Accomplishments

Use the Transferable Skills Inventory

Select the skills that relate to the job you wantRead it Before You Send It!Sell your resume by highlighting your major

accomplishments and achievements

Employers want to know

What skills can you offer me?

Effective Resume

3.10-38



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Use civilian terms

Start with an action verb

Dont use Responsible for

Write in past tense for previous jobs

Write in present tense for current job Quantify results when possible. Use:

Numbers

Percentages

Statistics

Examples

Effective Resume

3.10-39

Your Accomplishments


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Improved Safety

Improved Processing Time

Increased Performance

Improved Service Delivery

Improved Administration

Solved Long-Term Problems

Created a Program

Increased Retention

Re-engineered Equipment

Reduced Management

Effective Resume

3.10-40

Examples


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GOOD Basic skill / task description

Provided medical logistics support.

BETTER More detailsOrdered and inventoried over $1.2M in medical equipment

and supplies.

Managed staff, equipment, and supplies for a 100 bedmedical treatment facility.

BEST Accomplishment / Outstanding result

Saved $30,000 annually by re-designing a supply orderingsystem that reduced order backlog.

Reduced supply delivery time 25% by creating a fast

track ordering system for routine office supplies.

Effective Resume3.10-41

Examples


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Inventory Control: Managed companys 500-item, $10Mstock inventory warehouse with 100% accountability.

Logistics: Processed over 700 annual shipments ofpersonal property and household goods valued in excessof $30M with 98% accuracy.

Security: Supervised the security of $100M of highly

sensitive equipment with zero loss.

Management: Developed and managed an annual budgetof $50M consistently meeting departments profit goals.

Effective Resume

3.10-42

Exercise #3


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Write SomeAccomplishment Statements

Effective Resume

3.10-43

Types of Resumes:

Employment History


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Employment History

Chronological Resume

- Dates, position, location and experience

Functional Resume

- Does not include an employment history

Combination Resume

- Dates, position and location

Targeted Resume

Effective Resume

3.10-44

Sections of a Resume:Education/Training


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Education/Training

Include all degrees awarded

Highlight special honors such as graduated

Cum Laude, with Honors, GPA (if recentgrad and only if above 3.5)

Include certifications, licenses and course

work relevant to job applying for List only military training that supports

your job goal!

Effective Resume

3.10-45FO&D

Exercise #4


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Develop the Education andTraining Section of Resume

Effective Resume

3.10-46

WhatNOTTo Include On A Resume


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These items are not recommended on a resume:

Marital Status

Age Race

Photograph

Salary

Hobbies

References

Height & Weight

Religious or Political Affiliations

Names, Ages and Number of Children

Effective Resume

3.10-47

Exercise #5


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Now lets tie all of theelements together and start

drafting your resume!

Effective Resume

3.10-48

Resume Review


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Transition / ACAP Office StaffVeterans Representatives at your

Local One-Stop Career Center

HR ProfessionalCo-workers/Colleagues

Professional in the Career Field

Carefully review your resume

Poorly written resumes and typographical

errors result in being screened out

Suggested Reviewers:

Effective Resume

3.10-49

How Resumes Are Submitted


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Printed or Traditional Paper Resume

Scannable Resume

Electronic Resume

Effective Resume

3.10-50



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Networking - #1 Method!

Personal Referrals

Professional Associations

In-Person Cold Calls

Newspaper or Print Ads

Job Fairs

Targeted Job Search Campaigns

Posting your Resume Online

Responding to Online Job Postings

Corporate Websites

Effective Resume

3.10-51

Summary


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Resumes:

Speak for you when youre not there

Serve as a marketing tool

Must highlight your ability to do the job

Should result in you getting an interview

Effective Resume

3.10-52


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You are now well on your way to completing your resume

Remember your resume is a work-in-progress

Use this draft resume as a guide to develop and fine tune

your final product

Use the resources at your TAP/ACAP Offices

They are there to assist you

Make an appointment today!

Effective Resume

3.10-53

SECTIONS 4.1-4.2


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Objectives:

Prepare for interviews

Prepare to take employment tests

as part of the interview process

Interview Process

4.1-1

Types of Interviews


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PhoneScreening

OneOne--onon--OneOne

Interview

Interview Process

4.1-2

Types of Interviews


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Panel

StressStress

Demonstration / ObservationnInterview Process

4.1-3FO&D


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SECTIONS 4.3 4.4


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Objectives:

Prepare a personal 30-second

commercial

Prepare for the interview

30-Second Commercial

4.3-1

Interview Tips


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Be prepared Be punctual

Look professional Watch body language

Carry a portfolio Be enthusiastic

Say thank you Smile

Page113TAPMa

nual

Prepare For Interview

4.4-1

SECTION 4.5


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Objective:

Learn how to dress properly for a

job interview

Dress For Success

4.5-1

Professional Presence


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Look your best when on an

interview!

Youll need to look:

Professional

Confident

Competent

Dress For Success

4.5-2

Impressions


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During a study, sociologist Albert Mehrabian found

that when a person is speaking the listeners attention

is divided three ways:

55%-Appearance38%

-Toneofv

oice

&Bodymo

vement

7% - What is being said

Dress For Success

4.5-3FO&D

Interview Attire


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Make sure its

appropriate tothe job for

which you are

applying

Page115

TAPManual

Dress For Success

4.5-4

Dress for Men


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Navy blue or gray jacket;coordinated gray, tan,

or charcoal slacks,

white or pinstripe dress

shirt and conservative

tie

Suits:A navy blue or gray suit,

single breasted, white or

pinstripe dress shirt and

conservative patterned tie

Dress For Success

4.5-5

Options


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White, pastel, or pinstripe

dress shirt and conservative

tie; coordinated navy blue,

gray, charcoal, or khaki

slacks.

Plain sports shirt; coordinated

navy blue, gray, charcoal, or

khaki slacks.

Clean sports shirt and clean

casual pants.

Dress For Success

4.5-6

Tips for Men


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Only one ring on each hand

Hair trimmed, clean shaven;

if a beard or mustache,

neatly trimmed

Glasses with up-to-date

frames, clear lenses

Dress For Success

4.5-7

Dress for Women


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A seasonal business suit in solid

color or conservative pattern

with tailored skirt

Blouse in a complimentary solid color

such as white, cream or pastel

Coordinating blouse and tailored

skirt in appropriate lengthPage116TAPMa

nual

Dress For Success

4.5-8

Options


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Tailored Pants Suit

Tailored dress in solid color or

conservative print or pattern

and appropriate length

Dress For Success

4.5-9

Tips for Women


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In general, hair style, jewelry,

make-up and shoes should bestylish, but conservative!

Dress For Success

4.5-10

Remember


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You only get ONE chance to make a

first impression! Make it count.

Dress For Success

4.5-11

SECTIONS 4.6-4.7


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Objectives:

Sharpen listening skills

Interpret body language

Listenin Skills

4.6-1

Sharpen Listening Skills


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Control distractions

Use nonverbal signals

Paraphrase

Focus on key words

Ask clarifying questions

Take notes

Page117

TAPManual

Listenin Skills

4.6-2

The Way We Communicate


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Page118

TAPManual

Bod Lan ua e

4.7-1

SECTIONS 4.8-4.9


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Objectives:

Prepare to answer employer

questions

Prepare questions to ask of

employers

Answer

4.8-1

Your Answers Should:


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1. Be brief

2. Use specific examples

3. Show thought

4. Make connections to the job / company

5. Describe how you work

6. Show results, numbers, figures, quantities

Page120

TAPManual

Answer

4.8-2

Mock Interview Guide


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Introductions

Review position to be discussed

Each panel member asks one question

Tell me about yourself.

Pick two other questions from pgs 121 123

Candidate asks one question

Closing

Critique / FeedbackSwitch roles and repeat

Answer

4.8-3FO&D

SECTIONS 4.10-4.11


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Objectives:

Evaluate interviews

Write thank you letters as a

follow-up to an interview

Analyze a rejection subsequent to

an interview

Follow-U After Interview

4.10-1

Interview Follow-up


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Evaluate your interview

Post interview checklist

Analyze why you didnt get the job

Send thank you card or letter

Contact Company

Set a follow-up timeline at close of

interview

Page131T

APManual

Follow-U After Interview

4.10-2

Why You Might Not Get The Job


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A situation at the company

Your match at the company

Your interview performance

Wh You Did Not Get The Job

4.11-1



158/187

Hires from within

Hires a more experienced applicant

Does not hire

Sometimes the Company:


4.11-2



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Are over or under qualified

Have a conflicting work style

Sometimes You:


4.11-3

Interview Tips


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Show enthusiasm, confidence and interest

Interview preparation

Good eye contact and body language

Have positive language


4.11-4FO&D

Interview Tips (Cont.)


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Avoid evasive or vague answers

Be pleasant and have appropriate attitude

Positive responses about everything

Positive body language


4.11-5

Be Aware of Communicating


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Lack of goals

Short terms needs

Cynical or defensive attitude

Differing values from the organization


4.11-6

SECTIONS 5.1-5.3


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Objectives:

Evaluate job offers

Negotiate terms of employment

Effectively communicate decisionsto employers

Page137

TAPManual

Evaluate Job Offers

5.1-1

Understanding Salary Ranges


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Note: Probable actual maximum: $57.5K

Midpoint or Market Value

Job Salary Range $40K - $60K

$50K

Beginner Range $40K - $45K

Experienced Range$45K - $50K

Highly Qualified Range $50K - $60K


5.2-1

Before You Negotiate


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What would absolutely

delight you?

What is the industry

standard?

What do you

absolutely need?

Delightful

Need

Industry

Standard

$45K

$36K

$34K

Offer

Page142

TAPManual


5.2-2

Negotiation Tips


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Know employers salary range

Know the industry standard

Communicate your worth, not needs


5.2-3

Negotiation Tips (Cont.)


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Present accomplishments in a mannerthat will clearly show how their company

will benefit. ALWAYS show addedvalue!

Compare your skills to their requirements

Remember salary does not include benefits


5.2-4

When to Negotiate Salary


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Best Time to Negotiate

YourBargainin

gPo

sition

Too

Early

Too

Late

Who are you?

You might be a fit

Youre in the running!

Youre our candidate!

OfferExtended

Offer accepted!


5.2-5FO&D

Defer the Salary Question


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If you dont mind, Id prefer to

give you a specific answer after I

know more about the position.

I have completed extensive industrysalary research and was wondering

what the salary range is in your

company for a person with myqualifications?


5.2-6



170/187

Before we discuss salary, I

would like to make sure that thisis the best fit for both of us.


5.2-7



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Do your research and be

prepared!

(You may at least have to

give a salary range)


5.2-8

Total Compensation Package


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Direct Indirect

BASE PAYExempt

Non-exempt

Sales

All Employees

VARIABLE PAY

Bonus

CommissionSpotlight Awards / Stock

Options

BENEFITS AND PERKS

Paid Vacations / Holidays /Sick

Health, Life and Disability

Discounted Stock Purchases

Education Assistance

Employee Assistance Program

Elder Care / Child Care Funds

401(k)


5.2-9FO&D

Negotiations


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External Equity

How much others in the company are making

above and below your position

Internal Equity

How much the position pays among others in

the industry for that geographic area

How much you need to make it fit within your

budget and needs

Personal Equity


5.2-10

Before you Respond, Check Out:

Wh ill b ki f d h


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Who will you be working for and at whatlevel in the organization?

Who would you be working with and howmany people would you be supervising?

Does this job involve extensive travel?

Is performance or seniority most important forcompensation increases and promotions?


5.2-11

Remember

D j b ff il


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Youve gotten to know them

You know what the job entails

Youve decided you want to work there

Theyve seen you at your best

They can see how you matchTheyve said We want you

Dont accept a job offer until...


5.2-12

SECTIONS 6.1-6.5


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Objective:

Review available transition supportand assistance resources

Support and Assistance

6.1-1

Starting Your Own Business


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Small BusinessAssistance for Veterans

Page159

TAPManual

Small Business

6.5-1FO&D

Small Business Administrationand Partners


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Services and Programs Include:

SBA Loan Guaranties Microloans

Military Reservist Economic Injury Disasterwww.sba.gov/disaster_recov/loaninfo/militaryreservist.html

Venture Capital

Surety Bond Guarantee Program

Small Business

6.5-2

Programs and Services (Cont.)
http://www.sba.gov/disaster_recov/loaninfo/militaryreservist.htmlhttp://www.sba.gov/disaster_recov/loaninfo/militaryreservist.html


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SCORE Counseling

Online Training Federal Contracting Assistance Advocacy

Regulatory Fairness

Small Business

6.5-3

Information Online


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For Veterans and Service Connected

Veterans www.sba.gov/vets

For Self-employed Reserve and National

Guard Members www.sba.gov/reservists

See handout for additional websites to

specific programs

Small Business

6.5-4
http://www.sba.gov/VETShttp://www.sba.gov/reservistshttp://www.sba.gov/reservistshttp://www.sba.gov/VETS


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What is Federal Student Aid?


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Federal Student Aid

An office of the U.S. Department of Education

ensures that all eligible individuals can benefit from

federally funded or federally guaranteed financial

assistance for education beyond high school.

Federal Student Aid- 2

We consistently champion the promise of

postsecondary education to all Americans and its value to our society.

What is Federal Student Aid?

M t b i li ibilit i t th t t


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Most basic eligibility requirements are that you must:

Demonstrate financial need

Be a U.S. citizen (or, for most programs, an eligible

noncitizen)

Have a valid Social Security number and,

Be qualified to obtain a postsecondary education

Possess either a high school diploma or General Education

Development (GED) certificate

How To Apply


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Complete the Free Application for Federal

Student Aid (FAFSA)

Review your Student Aid Report (SAR)

Contact the school(s) you might attend

Contact financial aid office


For More Information
http://www.federalstudentaid.ed.gov/


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Visit the Web Site: www.federalstudentaid.ed.gov

or call

Federal Student Aid

Information Center (FSAIC)

1-800-4-FED-AID (1-800-433-3243)

TTY 1-800-730-8913

1-319-337-5665 (not a toll free number)


Closing
http://www.federalstudentaid.ed.gov/http://www.federalstudentaid.ed.gov/


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CRITIQUES

EXPECTATIONSMET

FOLLOW-UPSERVICES

Closing-1

Closing


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THANK YOU FOR

YOUR SERVICE

AND COMMITMENT

TO THE NATION!

Good Luck!

Documents

Tap Workshop