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2011 Dr. S. Barik Dr. Shahab Ali Siddiqui Pradeep Tandan Ministry of Health & Family Welfare Study on Drugs Availability and Diagnostic Services in Tamil Nadu & Kerala

Tamil Nadu & Kerala

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2011

Dr. S. Barik

Dr. Shahab Ali Siddiqui

Pradeep Tandan

Ministry of Health & Family Welfare

Study on Drugs Availability and

Diagnostic Services in

Tamil Nadu & Kerala

2

Contents

Executive summary .................................................................................................................................. 3

Public Health System ................................................................................................................................ 4

Key Findings ............................................................................................................................................. 5

Approach and methodology ................................................................................................................... 5

Background ............................................................................................................................................... 6

Drug procurement system in Kanyakumari (TNMSC) ............................................................................. 6

Drug procurement system in Trivandrum (KMSCL)................................................................................ 8

Comparative analysis of the Tamil Nadu and Kerala systems of drug procurement and

distribution .............................................................................................................................................. 12

Discussion ................................................................................................................................................. 13

Distribution – .......................................................................................................................................... 13

Availability- ............................................................................................................................................ 13

Accountability- ....................................................................................................................................... 13

Recommendation .................................................................................................................................... 14

Conclusion ................................................................................................................................................ 14

3

Executive summary

A team comprising of consultants from the Ministry of Health and Family Welfare

visited two districts Kanyakumari and Thiruvananthapuram from 3th

July 2011 to 10th

July 2011

with the objective to study the drugs procurement and distribution system in the states of Kerala

& Tamil Nadu. To study the status of diagnostic services in these states was also one of the

objectives of the visit. To understand the channel of distribution and status of diagnostic services,

facilities from District Hospital to Health Sub Centers were visited along with the drug

warehouses. Thorough discussions were held with the officials and the facility in- charges to get

the firsthand account of the processes. The facilities visited along with the name of the officials

met are tabulated below.

Date District/ Block Places/Health

Facilities Visited

Persons

Visited

Activity

4.07.2011 Thiruvananthpuram a)Kerala

District General

Hospital

Thiruvananthpuram

MD NRHM

Dr. Joyce

Discussion on drug

procurement and distribution

system in Kerala

Study of drug distribution

system in District Hospital

5.07.2011 Kanyakumari a) Government

hospital

Kamyakumari

(CHC)

b) Nagarcoil Central

drug warehouse

Dr. Padma

Study of the drug availability

in facility ,Hospital

Information System (HIS)

software, process flow from

prescription writing to

dispensing from the

pharmacy

Study the storage system

and drug distribution from

drug warehouse to District

level

6.07.2011 Kanyakumari a)Government

Headquarter

Hospital

Padmanabhapuram

Dr.

Arunmozhi

Dr. A

.Murughan

Study Local purchases, drug

procurement and distribution

system , drug flow from

hospital store to pharmacy

and wards

Drug availability and

4

b) PHC Pechiparai

c) District head

office

Dr. Sakti,

Dr. Jayanthi

Dr.

Madhusudan

distribution system for both

Pharmacy and Sub Health

Centre of the PHC

Discussion on the drug

distribution system in various

facilities of the District

7.07.2011 Kanyakumari a)Agasthyaeeswaram

CHC

b)Leepuram HSC

Y.Shanti

Drug availability and

distribution system in CHC

Drug availability and

distribution at SHC level

8.07.2011 Thiruvananthpuram a)Head office of

Kerala Medical

Service Corporation

b)District drug

warehouse

Discussion on procurement

and distribution system in

Kerala

Storage and Distribution

system at District level

9.07.2011 Thiruvananthpuram a)Poonthura CHC

b)Katakampally

PHC

Ms. Sakeena

Ms. Bindu

Dr.Gopika

Dr. Dona

Drug availability and

distribution system at CHC

level in Kerala

Drug distribution system at

PHC level

Public Health System

Kanyakumari is the southernmost district of Tamil Nadu. Total population of the district

is 1863174 (Census 2011). Public Health System of the district consists of 1 District hospital

(DH), 12 Community Health Centre (CHC), 36 Primary Health Centre (PHC), 267 Sub Health

Centres (SHC). Nagercoil central drug warehouse is supplying drug to all health facility in the

district except SHCs (Supplied by District Authority).

Thiruvananthpuram is a southern district of Kerala. Total population of the district is

3307284 (Census). Health system of the district consists of 1 District hospital (DH), 1 Women

and Children hospital, 19 Community Health Centre (CHC), 62 Primary Health Centre (PHC),

and 420 Sub Health Centre (SHC). District drug warehouse is supplying drug to all the facilities.

5

Key Findings

Despite of having an essential drug

list (260 in TN and 287 in Kerala) in

both the states it was observed that

most of the facilities were managing

with a very small number of drugs

(50-60). This has an implication on

the number of patients getting

referred to the higher centers and

also on the out of pocket expenditure

on drugs.

Yearly Financial ceiling system for

each level of facilities to procure

medicines in Tamil Nadu is limiting

drug availability.

In Tamil Nadu a stringent

mechanism is in place which restricts

doctors to prescribe medicines from

open market whereas in Kerala

doctors are liberally prescribing from

outside.

In Tamil Nadu a Pilot Project on the

application of Hospital Information

System (HIS) in 5 districts is

underway, Kanyakumari being one

of them. The feedback from users is

that it is resulting in better

management of stock of drugs, better

prescription audit and better record

keeping for patients.

Accountability in drug distribution to

facilities was better in Tamil Nadu.

Drug storage is a major problem both

in Tamil Nadu & Kerala.

Drug stock outs at the lower centers

in the districts are major concern.

Delayed supply of drugs to the PHCs

and SHCs leads to short shelf life

and expired drugs being kept in the

stock.

Diagnostic services are of very basic

nature in most of the facilities;

offering tests such as for malaria,

Sputum for AFB, blood cell count,

Hb% estimation, blood sugar, urine

examination etc. The situation was

somewhat better in Kanyakumari

district where X-ray, ECG and

Ultrasonography services are also

available along with the basic ones in

some of the facilities.

Acute shortage of laboratory

technicians (LT) is a common

feature in almost all the facilities.

Approach and methodology

To study the system of drugs procurement and distribution; Observation and Discussion method

with Inspection approach was adopted during the visits to Thiruvananathapuram and

Kanyakumari districts between 3rd

July2011 to 10th

July 2011.

Secondary Data was collected from the state and district records whereas primary data as

collected from the facilities by the team members during the course of visit.

6

Background

Drug procurement system in Kanyakumari (TNMSC)

The Tamil Nadu Medical Services Corporation Ltd (TNMSC) was set up with the

primary objective of ensuring availability of all essential drugs and medicines in the Government

Medical Institutions throughout the State. It has adopted a streamlined procedure for their

procurement, storage, and distribution. It was incorporated under the Companies Act, 1956 in

1994 and has commenced its functions of purchase, storage and distribution of drugs and

medicines from January 1995. TNMSC’s aim is to make the quality drugs and medicines

available all the times and at all the needy places in the interest of Public. The TNMSC procures

and supplies 268 types of drugs and medicines, 84 varieties of suture items and 63 surgical items

to various government hospitals, Primary health centers and through them to the Health Sub

Centers throughout Tamil Nadu every year.

ASSESSMENT OF QUANTITY AND LIST OF DRUGS:

TNMSC is entrusted with procurement and distribution of Drugs and Medicines, Surgical

and Suture items to the Government Medical Institutions. TNMSC finalize the Essential Drug

List for drugs, surgical and suture items every year by getting the requirements from the

Government Medical Institutions situated throughout the State of Tamil Nadu and these

requirements are placed in the Drug Committee Meeting convened in the month of November

every year. The Drug Committee consists of the following members:

i) Director of Medical Education

ii) Director of Medical and Rural Health Services

iii) Director of Public Health and Preventive Medicine

iv) Director of Medical and Rural Health Services (ESI)

v) Director of Family Welfare

vi) Director of Drugs Control

vii) Chief Physician

viii) Specialists and Surgeons.

The Drug Committee scrutinize the items in the Essential Drugs, Surgical and Suture List

purchased in the previous year and analyze the slow moving, non moving and out-dated items

and recommend for the deletion of these items. In addition, the committee also suggests

including certain items of Drugs, Surgical and Sutures suggested by the institutions based on the

7

essentiality. Final list of Essential Drugs, Surgical and Suture items will be consolidated after the

Drug Committee meeting and the specifications of each item will be arrived along with

Pharmacopeia standards. The Drug Committee will also decide on the procurement of quantity

for the essential drug list items by analyzing the last year purchase and utilization.

II. CALLING UPON TENDERS:

1. Tenders are invited by advertisement in leading newspaper, regional papers and tender

bulletins. Also issue tender notification to state drug controllers, pharmaceuticals

manufacturing association and pharma publications.

2. Two types of bid –

a) Technical bid

(After technical bid teams compulsorily visit to manufacturing

premises for the compliance of good manufacturing practices and

their production capacity.)

b) Price bid opening and selection of L1

III. PROCUREMENT OF DRUGS:

The essential drugs and surgical are classified as fast moving and slow moving items. This

decision has been taken to have more concentration on the fast moving items. The purchase

orders will be placed once in two months for the fast moving items and for the slow moving items

orders will be placed twice in a year.

The orders generation is system based and are verified by the Assistant Manager

(Purchase) and Manager (Purchase) and put up for approval of the Managing Director through the

General Manager. After the approval of the Managing Director the purchase orders will be placed

and sent to the Suppliers through E-mail and hard copy by courier. After receipt of Purchase

Orders the suppliers are requested to upload the confirmation of receipt of the Purchase order

within 3 days from the date of placing the order. The suppliers are also requested to indicate the

schedule of supply by e-mail or Fax within 7 days from the date of receipt of the order so as to

have a better plan of action on the movement of drugs.

As per the tender conditions the supplier has to supply at least 20% of the ordered quantity

within 30 days from the date of the purchase order and to complete at least 70% supply before 60

days. If any defaulted on the above condition, subsequent orders will be placed with the matched

supplier or with the next tenderer at higher rate. The difference of cost will be deducted from the

L1 tenderer. These conditions are incorporated to ensure timely supply of the drug and there by

TNMSC also cater the needs of the institutions in time and after assessing the quantity of the

drugs.

In case of any drug for which the consumption has been reduced in a particular area and

if the drug is not required by them, the drugs will be transferred to the required warehouse and

also letters will be sent to the concerned institutions and hospitals and ask them to utilize the

8

drug. The same way in the case of any excess drawl of the drugs from the warehouses are also

monitored, in case of any epidemic situation, the requirements will be met out immediately by

making inter warehouse transfers.

Once, in a fortnight, the short expiry drugs lying in the warehouses within 6 months are

taken and are analyzed for their movements. Letters will be sent to end users such as

Superintendents, Joint Director of Health Services, and Deputy Director of Health Services etc to

convene a Drug Committee Meeting to utilize the drugs in their Hospitals. If any other Hospital

in the State requires the short expiry drug, those drugs are transferred to the needed warehouses

and try to utilize them before expiry. If it is not possible to utilize the drug within the period, a

letter will be sent to the suppliers and request them to replace the quantity with the fresh batch of

the longer shelf life

Drug procurement system in Trivandrum (KMSCL) -

Introduction

In order to make available quality medicines, supplies, equipments and diagnostic

services to the poorest of poor of the population in the state, Government of Kerala has

constituted Kerala Medical Services Corporation, Ltd, (KMSCL) as a fully Government owned

company with authorized share capital of Rs. 10 crore with its headquarters in

Thiruvananthapuram. The newly formed corporation started functioning with effect from 1st

April, 2008 by establishing District Drug Warehouses in all 14 districts in the State to cater to the

needs of 1316 Health Care Institutions under the State Health Services Department and 16

institutions under six Government Medical Colleges in the State.

The corporation initiated the work of providing drugs and supplies from ‘1st April’

2008’. The Corporation is diversifying its activities by providing Bio-Medical equipments,

computers etc. As a part of a foolproof quality check of medicines, all batches received as a part

of supply have been tested in accredited labs in the country. Through this, the Corporation

ensures providing quality medicines at affordable rates. The process of procurement and

distribution of medicines has been streamlined. Computerization, pass book system and essential

drug list have been established.

9

The Board of Directors of the Corporation are as follows.

Secretary to Government (H & FW) Chairman

Addl. Secretary to Government (Finance) member

State Mission Director (NRHM) member

Director of Health Services member

Director of Medical Education member

Drug Controller member

Expert from Pharmaceutical Sciences member

Managing Director (KMSCL) member

The main objectives of the Corporation

To implement a transparent system for procurement, storage and distribution of quality

Drugs, supplies, equipments etc. required for the hospitals at reasonable competitive

price.

To ensure adequate savings in the Drug budget by scientific forecasting system based on

the preparation of Essential Drug List and its actual consumption.

Monitoring the Budget and drug consumption pattern by introducing pass book system.

To avoid loss due to expiry of Drugs and medical items and to optimize accountability at

all levels.

To achieve constant quality control monitoring of Drugs and medical items by

establishing adequate quality assurance measures.

To adopt a streamlined procedure for procurement, storage and distribution through IT

enabled services like e-tendering & e-procurement

To improve infrastructure of the existing Drug warehouse in District.

Suitable transport system for lifting drugs from drug warehouses to institutions.

10

To provide diagnostics and other miscellaneous services to Government healthcare

institutions.

To enhance public healthcare services, delivery by providing excellent management

control and constant vigil.

To introduce effective feedback system.

Procurement Process

Government have constituted a Technical Committee (Expert Committee) in the

Corporation consisting of Director of Health Services, Director of Medical Education, State

Mission Director (NRHM), Drugs Controller, Senior Doctors nominated by DHS & DME and an

expert in Pharmaceutical Sciences to prepare the list of medicines to be procured by Corporation.

On the basis of the recommendations of the Technical Committee, Corporation has finalized the

List of Essential Drug which consists of 527 items of generic medicines, sutures, surgical and

other items. Based on the annual requirement of medicines & supplies furnished by the DHS and

DME, Corporation does the tender process. KMSCL floated its first tender on 30.01.2008 in

which a record number of 173 reputed companies from all over the country participated.

Factory facilities of 20 new firms, who had participated in the tender for the first time in

the state, were inspected by the team of inspectors appointed by the Corporation and six firms

were rejected as they were not complying Good Manufacturing Practices (GMP) stipulated under

the Drugs and Cosmetic Rules, 1945.

Procurement Cycle

Figure 1 Procurement cycle

11

Figure 2 : Drug Warehouse Management

Figure 3 Drug Distribution & Management System

12

Figure 4 Quality Control Mechanism

Quality Control Mechanism

Comparative analysis of the Tamil Nadu and Kerala systems of drug

procurement and distribution

Tamil Nadu Kerala

1. Managed by Tamil Nadu Medical Services

corporation (TNMSC)

Managed by Kerala Medical Services Corporation

Ltd. (KMSCL)

2. Established in 1995 Established in 2008

3.On line inventory management up to district drug

ware houses

On line inventory management up to district drug

ware houses

4. On line inventory management up to facility level

in 5 pilot districts upto taluka hospital

No On-line inventory management system up to

facility level

5. Final drug quantity assessment is done by an

expert group at the central level on the basis of

facility wise OPD attendance

Drug quantity assessment is done at the facility

level

6. Pass book system provides less flexibility as

there is a monetary ceiling limit on drug purchases

for each facility

A different Passbook system provides more

flexibility in terms of quantity and financial

decision making for drug purchases to the facilities

7. Better accountability of the drug stocks Less accountability of drug stocks

8. Fixed yearly calendar for distribution of drugs Distribution schedule is revised quarterly

9. Strict mechanism against prescription of

medicines from the open market.

No Strict mechanism against prescription of

medicines from the open market at higher centres

10. Distribution up to PHC level is by TNMSC,

PHC subsequently distribute drugs to HSC

Distribution up to HSC level by KMSCL

13

Discussion Distribution –

Tamil Nadu has a very robust mechanism of distribution. Distribution up to PHC is done by

the district central drug warehouses. Vehicles from the respective facilities take the scheduled

quantity of drugs from the ware house, which also provides for the transportation costs. Drug reaches

to the facilities from where it is made available to the beneficiaries through prescriptions. In cases

where there is a need for drugs which are not available in the list, patients are referred to higher

centers. The strict compliance to prescribe only from the list of drugs available in a particular facility

on the one hand lowers the out of pocket expenditure on drugs but on the other hand leads to

increased referrals to higher centers. Since the amount for drug purchase in passbook system is fixed

for each facility, in cases of additional funds requirements, the administrative approvals become a

tedious and time taking exercise.

Amount for of Rs.1000 is fixed for each HSC. Distribution to HSC is through the PHCs. In

the HSC Leepuram (block-Agastheeswaram) visited by the team, funds were already exhausted and

there were only 2 drugs (Albendazole and IFA tablets) available. Similarly in case of Kerala the

distribution of drugs from the district central warehouse is up to the HSCs.

Availability-

There are 260 and 287 drugs in the State essential drug list excluding surgical and other items

in Tamil Nadu and Kerala respectively. Similarly there are total 740 and 527 items in the state lists

of Tamil Nadu and Kerala respectively. The distribution and storage of all the items are meticulously

done by both TNMSC and KMSCL. However, despite of having an exhaustive list of items, most of

the middle and lower level facilities are operating with 50 to 70 items. In both the cases the

availability of reduced number of items defeats the very purpose of having an essential drug list

(EDL).

Accountability-

Keeping the account of inventory levels of items is of paramount importance in any stock

system. Similarly in the case of drug delivery system, accountability is extremely important. The

systems in this regard are appropriately in place in Tamil Nadu. The central drug warehouse has a

computerized inventory management system. There is an On-line HIS system at facilities in 5 Pilot

districts. A system of collection of slips from the patients to counter check the amount of drug

distributed from the pharmacies of the facilities is also in place.

In Kerala also there is a computerized inventory management system in the

warehouses however, not at the facility levels. There is no proper mechanism at pharmacies

of the facilities to keep an account of the amount of drugs distributed, particularly of the low

cost ones.

14

Recommendation

1) The states need to provide a system which ensures 24X7 availability of quality generic

drugs at low price.

2) An alternative system to provide basic as well as advanced diagnostic services at nominal

price is the need of the hour in the states visited.

3) HIS system being piloted in 5 districts seems a step in right direction. Evaluation study and

subsequent scaling on its basis is recommended.

4) There is a need to adopt EDL comprehensively rather than adhering to a short number of

drugs up to the PHC level.

5) There is a need for promotion of rational drug use particularly in Kerala.

6) Standard treatment guidelines should be promoted in Kerala.

7) The ceiling limit for the funds for purchase of medicines at Sub Centers needs flexibility.

8) Drug storage at PHCs and HSCs requires special attention.

9) Supply chain management needs strengthening so as to prevent frequent stock outs and

reduction in short expiry drugs being distributed to facilities.

10) To enhance the accountability of drugs stocks bar code up to primary packing along with

necessary scanning capacities is strongly recommended.

Conclusion

The findings of the study suggest that a system may be developed to supply quality generic

drugs to the patients through 24x7 drug outlets at District Head quarter hospitals at affordable cost

to minimize the out of pocket expenditure especially for the drugs which are not supplied by the

Facilities. Hence there is a need to come up- with an alternative drug delivery system which is both

affordable and sustainable for the provider and the beneficiary.

Keeping in view the emerging challenges in the health care delivery due to changing morbidity

patterns it becomes an imminent need to broaden the the spectrum of both basic and advanced

diagnostic services through a low cost mechanism on a 24 hour basis.

15

Annexure I

Facility visit: Observations

The population of Kanyakumari district is approximately 18.81lakh and there are 9 hospitals

and 9 CHC and 27 PHCs. The total bed strength of the hospitals including the district hospital,

Padma nabhpuram is approximately 850 beds. Total budget on drug procurement of Kanyakumari

district through TNMSC is approximately 06 Crores.

1) Central drug warehouse of the Tamil Nadu Medical Services Corporation

With the objective of analyzing the distribution channel of the drug from top to bottom, the

team visited of the central drug warehouse of the Tamil Nadu Medical Services Corporation at

Nagercoil. Kanyakumari is one of the districts where a pilot project for the implementation of

online Hospital information system is under way. A part from other user interfaces it also has the

pharmacy interface which takes into account the inward and outward flow of drugs.

The team studied the inventory management system and there were approximately 200

items including the speciality drugs meant for District HQ Hospital and Kanyakumari Medical

college Hospital. Details of the supply schedule were seen. This warehouse supplies to 56 health

facilities in the district.The pass book system was also studied. A ceiling limit has been fixed for

each facility centre as per the OPD attendance. For example the ceiling limit for Padmanabhpuram

district hospital is Rs 7,50,000/- per quarter, which means Rs 30.00,000/-per year on drugs and Rs

6,40,000/- per year on surgical items. The copy of the Annual issue schedule for the year 2011-12 is

placed (Attachment- I)

There are issues related to the 2D-bar code used on the drugs cartons. One of the reasons is

that that the bar code is only on the tertiary packing making accountability and distribution of

smaller quantities of drugs difficult as compared to the larger ones.

16

Figure 5 District Drug warehouse Nagarcoil Figure 6 District Drug warehouse Nagarcoil

2) Government district Head Quarters Hospital Padmnabhpuram

The hospital is a 108 bedded facility, with a Bed occupancy rate of 78%. There are 22

doctors posted in the hospital including the General surgeon, General Physician, Gynaecologist,

Paediatrician, Orthopaedic surgeon, Ophthalmologist and Anaesthetist. Besides these specialists

ENT and Skin Specialists visit the hospital twice a week. The details of the posted strength of the

various categories of the staff is placed (Attachment -II)

Availability of Medicines

Average number of OPD cases per day is 800-1000. The pharmacist In Charge of the OPD

counter informed that there were approximately 87 items available for OPD patients. The OPD

counter has been computerized and linked to the OPD registration as well as Doctors module. The

pharmacy counter is being managed by 4 pharmacists round the clock. According to the doctors no

patient is asked to purchase medicines from outside. The detailed list of drugs available in the OPD

counter is placed. (Attachment-III)

The central store is computerized and well maintained. Cold chain management was found

to be very good. Separate cards for each drug were being displayed indicating the batch no, issue

quantity, date of issue, balance stock etc. The same information is also available in the store module

of the computer in the main store. Approximately 200 items were available in the central store

including certain specialty drugs meant for the indoor patients.

17

Laboratory services

There are 3 Lab Technicians posted and the lab is functioning round the clock. All routine

tests are being conducted. For tests like Thyroid functions and Lipid profile patients are referred to

higher centres. On an average 70 patient including IPD and OPD are served daily and 200 tests

being conducted per day. All tests are conducted free of cost. Reports are delivered within 2 hours

for emergency cases , for IPD reports are delivered in the evening of the same day and that for OPD

cases it is next day .Dr Aruna Mozhi, Joint Director Health services, Kanyakumari district informed

that this hospital, has applied for NABH accreditation.

Figure 7 Central Drug Store room District head quarter Hospital Padmnabhpuram Figure 8 Pharmacy room

18

Figure 9 Lab room District Head Quarter Hospital Padmnabhpuram

3) General Hospital Kanyakumari (Taluka level hospital)

Diagnostic Services available

Bed strength of this facility is 36 (12 male, 12 female and 12 pediatrics bed), Average OPD

per day is 200-250. Average No. of deliveries per month is 12. There are 6 Doctors posted in this

facility. 1 MS, 1 DGO, 1 DCH, 1 MBBS, 1 Siddha MO and 1 Dentist. Other paramedical staff are 2

Pharmacist, 2-LT, 8 SN, 1-ANM, Counsellars-3.

Figure 10 Lab room General Hospital Kanyakumari

Out of total 36 beds, 20 were occupied and rest 16 beds were vacant at the time of visit. The

hospital has been computerized since July2009 and prescriptions are being made through the

computerized registration under the pilot project for 5 districts. Only 43 items were available in

OPD counter although there are 260 items in the Essential Drug List. (Attachment –IV)

19

According to the doctors posted at the general hospital the medicines are prescribed

as per the standard treatment guide lines. Standard treatment guide lines are through the

software module. A book containing approximately 700 pages has been issued to each

facility centre for the reference to the Medical Officers. No medicine is being prescribed

which is not in the Essential drug list.

Diagnostic Services available

This facilities offer tests such as TLC, DLC, ESR, Hb%, Blood Sugar, Blood urea,

Cholesterol level, LFT, Malaria tests and Sputum for AFB. Other diagnostic services available are

X-Ray, Ultrasonography, ECG

Surgery

No major surgeries except C-sections are performed. No anesthetist posted however available on

call.

Drug store

Only 60 items present in the pharmacy drug list. Rs. 5 lakh per year is the ceiling limit for the drug

passbook set by TNMSC.

Figure 11 Pharmacy room General Hospital kanyakumari Figure 12 Central Drug store room General Hospital

Kanyakumari

20

4) PHC- Pachhiparey (Block- Thiruvattaru)

Block population-1.32 lakh

There are no IP services in the facility. Average OPD per day is 100. Pechipariey PHC is

approximately 50 km from Kanyakumari. There are two medical officers posted. The post of the

pharmacist is presently vacant and the medicines are being dispensed by the ANM. There were

approximately 35 items available in the PHC. There was space constraint and a new building is

under construction and likely to be completed within one year.

Routine Laboratory tests are being done in the PHC; the average delivery is 4-5 per month

and there are 7 sub centres under this PHC. Doctors are prescribing the medicines as per the

standard treatment guidelines. Considering the distance from block HQ the drug availability is poor

and nearest higher facility centre is approximately 14 km away and there is no chemist shop nearby.

Figure 13 Lab and OPD room PHC Pachhipary Figure 14 ASHA and other health staff PHC Pachhipary

There was space constraint and a new building is under construction and likely to be

completed within one year.Routine Laboratory tests are being done in the PHC; the average

delivery is 4-5 per month and there are 7 sub centres under this PHC. There is no indoor bed in this

PHC, the doctors are prescribing the medicines as per the standard treatment guidelines.

Considering the location, distance from block HQ the drug availability is poor and nearest higher

facility centre is approximately 14 km away and there is no chemist shop nearby.

21

CHC, Agastheswaran

The team visited this CHC on 07 July 2011.This CHC is approximately 5km from Kanya

kumari and it is a thirty bedded hospital. The average daily attendance is approximately 125 and

there was one doctor in the OPD.

There are only 45 items available in the OPD counter and the last indent was received from

TNMSC on 05 July 2011.Only 9 items were received and the pass book value of these nine items

were Rs 1308.00 only. The details of the drugs available in the counter is place

(Attachment –V)

Figure 15 CHC Agastheswaran Figure 16 Pharmacy room CHC Agastheswaran

Figure 17 IPD CHC Agastheswaran

Health Sub centre, Leepuram

22

This sub centre is located by the sea. One ANM is posted in this sub centre and it is under

Kottaram PHC. All the delivery cases are being referred to the PHC and Immunisation is being

carried out under the supervision of Medical officer at the PHC.

Only 2 (Two) medicines Albendazole and Ferrous Sulphate+ Folic Acid are available in

the sub centre. The yearly pass book limit is Rs 1000/-(Rupees one thousand only) for the sub

centre

Figure 18 Health Sub Centre Leepuram

VISIT TO KERALA

The team visited the health facilities namely the PHC, CHC, Women& Child Hospital,

District HQ Hospital and Ware House of KMSCL, Thiruvananthapuram. The team had discussions

with MD (NRHM), Kerala and the General Manager, Kerala Medical Services Corporation

Limited.

Central Drug warehouse

One part of Kerala medical college hospital is presently being used as central district drug

warehouse in Thiruvananathapuram district. This warehouse supplies to all public health facility in

the district. The passbook system implemented in this district is different from that of Kanyakumari

district. In this facility they issue a passbook which includes the record of drug quantity as well as

information like batch number, total value of the drugs issued etc. The storage mechanism of the

drugs at specified temperature was found to be excellent with an alert system in case of failure to

23

maintain the cold chain management. The drugs are stored systematically with rack number, serial

number of the tertiary packing and bar coding.

General hospital, Thiruvananathapuram

This is 146 year old hospital operating primarily in an old structure. This is 747 bedded

facility with 55 doctors posted here. This is a tertiary care hospital. Average OPD number is 2000 -

2500 patients and IPD being50-100 patients per day. 40% of the patients admitted are covered

under RSBY. The OPD corridors were very crowded without proper waiting areas and seating

arrangements. The patient friendly amenities are bare minimum in this hospital.

Pharmacy

There are only two counters for drug distribution. The accounting mechanism is not robust

as it only accounts for the costly drugs and items through patient specific information. There was no

systematic storage of drugs in the pharmacy.

Figure 19 Pharmacy General hospital Thiruvananthapuram

CHC, Poonthura

The team visited Poonthura CHC on 09 July 2011 and this CHC is having 24 beds and 5

Medical officers are posted including a dermatologist and an ENT surgeon. Paramedical staff

includes 4 staff nurses, 3 PHN and two contractual SNs. There is no labour room and delivery cases

are being referred to Women &Child Hospital. The average daily OPD attendance is 600. This

CHC is functioning 24x7 and the doctors are on call for emergency cases.

Availability of medicines

There were 107 items are available in the counter.

24

Laboratory services

There is only 1 lab. Technician posted in the CHC. On an average 15-20 cases per day are served in

the laboratory. However the services offered are limited to only basic tests. No widal test, LFT,

sputum tests are not conducted.

PHC-Katakampally

This is a 6 bedded facility with 3 MOs, 1 pharmacist, 4 SNs and 7 PHNs in position. Average OPD

is 80-100per day and 8-10 per month. This is a 24X7 PHC but without residential facilities for the

staff. No delivery as well as Lab. services are available.

Medicines for chronic diseases such as Hypertension, diabetes etc are dispensed through HSC so

that patients need not come to the PHC.

Women and Children Hospital, Thycaud

This is a 428 bedded facility with 35 MOs in post. Average OPD number in 500. The hospital is

conducting 40 normal deliveries and 8-10 C-sections per day. The bed occupancy rate of the IPD is

70%.

Pharmacy

64 types of drugs are dispensed from the store which runs on 24X7 basis.

There is no fair price drug shop in this facility.