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TALK AND WEB SEARCHING IN AN
EARLY YEARS CLASSROOM
Sandra Houen
BTeach (EC), BEd
Submitted in [partial] fulfilment of the requirements for the degree of
Master of Education (Research)
Centre for Learning Innovation
Faculty of Education
Queensland University of Technology
2012
Talk and Web searching in an early years classroom i
Keywords
Children, classroom talk, computers, competence, conversation analysis, early
childhood education, early years, ethnomethodology, information searching, social
interaction, social order, talk-in-interaction, Web searching, young children, teacher-
child interaction.
ii Talk and Web searching in an early years classroom
Abstract
Recent Australian early childhood policy and curriculum guidelines promoting
the use of technologies invite investigations of young children’s practices in
classrooms. This study examined the practices of one preparatory year classroom, to
show teacher and child interactions as they engaged in Web searching. The study
investigated the in situ practices of the teacher and children to show how they
accomplished the Web search. The data corpus consists of eight hours of
videorecorded interactions over three days where children and teachers engaged in
Web searching. One episode was selected that showed a teacher and two children
undertaking a Web search. The episode is shown to consist of four phases: deciding
on a new search subject, inputting the search query, considering the result options,
and exploring the selected result. The sociological perspectives of ethnomethodology
and conversation analysis were employed as the conceptual and methodological
frameworks of the study, to analyse the video-recorded teacher and child interactions
as they co-constructed a Web search. Ethnomethodology is concerned with how
people make ‘sense’ in everyday interactions, and conversation analysis focuses on
the sequential features of interaction to show how the interaction unfolds moment by
moment. This extended single case analysis showed how the Web search was
accomplished over multiple turns, and how the children and teacher collaboratively
engaged in talk.
There are four main findings. The first was that Web searching featured
sustained teacher-child interaction, requiring a particular sort of classroom
organisation to enable the teacher to work in this sustained way. The second finding
was that the teacher’s actions recognised the children’s interactional competence in
situ, orchestrating an interactional climate where everyone was heard. The third
finding was that the teacher drew upon a range of interactional resources designed to
progress the activity at hand, that of accomplishing the Web search. The teacher
drew upon the interactional resources of interrogatives, discourse markers, and multi-
unit turns during the Web search, and these assisted the teacher and children to co-
construct their discussion, decide upon and co-ordinate their future actions, and
accomplish the Web search in a timely way. The fourth finding explicates how
Talk and Web searching in an early years classroom iii
particular social and pedagogic orders are accomplished through talk, where children
collaborated with each other and with the teacher to complete the Web search.
The study makes three key recommendations for the field of early childhood
education. The study’s first recommendation is that fine-grained transcription and
analysis of interaction aids in understanding interactional practices of Web searching.
This study offers material for use in professional development, such as using
transcribed and videorecorded interactions to highlight how teachers strategically
engage with children, that is, how talk works in classroom settings. Another strategy
is to focus on the social interactions of members engaging in Web searches, which is
likely to be of interest to teachers as they work to engage with children in an
increasingly online environment. The second recommendation involves classroom
organisation; how teachers consider and plan for extended periods of time for Web
searching, and how teachers accommodate children’s prior knowledge of Web
searching in their classrooms. The third recommendation is in relation to future
empirical research, with suggested possible topics focusing on the social interactions
of children as they engage with peers as they Web search, as well as investigations of
techno-literacy skills as children use the Internet in the early years.
iv Talk and Web searching in an early years classroom
Table of Contents
Keywords ................................................................................................................................................. i
Abstract ................................................................................................................................................... ii
Table of Contents ................................................................................................................................... iv
List of Figures ........................................................................................................................................ vi
List of Tables ........................................................................................................................................ vii
List of Abbreviations .......................................................................................................................... viii
Statement of Original Authorship .......................................................................................................... ix
Acknowledgements ................................................................................................................................. x
Preface .................................................................................................................................................. xii
CHAPTER 1: INFORMATION AND COMMUNICATION TECHNOLOGIES AND
EDUCATION ............................................................................................................... 1
Information and communication technologies and school contexts ........................................................ 2
Rationale ................................................................................................................................................. 4
The Study ................................................................................................................................................ 4
Research Question................................................................................................................................... 5
Conceptual and Methodological Approaches and Research Design ....................................................... 5
Chapter Outline ....................................................................................................................................... 6
Chapter Summary ................................................................................................................................... 7
CHAPTER 2: WEB SEARCHING, COMPUTERS AND INTERACTION IN THE EARLY
YEARS .......................................................................................................................... 9
Information and Communication Technologies (ICTs) in early childhood education ............................ 9 Early childhood teacher practices and the use of new technologies .......................................... 11 ICTs and children’s experiences in the home context ............................................................... 12 Research into ICTS in early years classrooms ........................................................................... 14 ICTs and social interaction in early childhood education .......................................................... 16 Teacher and child interaction while engaging with ICTs .......................................................... 18
Social interactions, teacher-child interaction and classroom contexts .................................................. 19 How teachers manage the cohort ............................................................................................... 21 How teachers do the work of teaching ....................................................................................... 21
Web searching in early childhood ......................................................................................................... 23
Searching for information offline .......................................................................................................... 24
Chapter Summary ................................................................................................................................. 25
CHAPTER 3: THE STUDY OF CHILDREN IN THE INSTITUTIONAL SETTING OF THE
CLASSROOM ............................................................................................................ 27
Ethnomethodology ................................................................................................................................ 28
Conversation Analysis .......................................................................................................................... 30 Three underlying assumptions of conversation analysis ............................................................ 31 Turn taking, organisation of sequences and repair. .................................................................... 33
The Study of Children using Ethnomethodological and Conversation Analysis Approaches .............. 39
Ethnomethodology, conversation analysis and educational order ......................................................... 40 Turn taking in institutional contexts and the classroom. ............................................................ 40
Talk and Web searching in an early years classroom v
Chapter Summary.................................................................................................................................. 41
CHAPTER 4: THE RESEARCH DESIGN, THE ANALYTIC AND ETHICAL
CONSIDERATIONS OF THE STUDY ................................................................... 43
The study ............................................................................................................................................... 43 Data. ................................................................................................................................ 43 Participants and setting. ............................................................................................................. 43 Method of data collection: Video-recording. ............................................................................. 46 Data analysis .............................................................................................................................. 50
Reliability and validity .......................................................................................................................... 53
Researcher Reflections .......................................................................................................................... 53
Ethical considerations ........................................................................................................................... 54
Consent.................................................................................................................................................. 54
Chapter Summary.................................................................................................................................. 56
CHAPTER 5: ACCOMPLISHING WEB SEARCHING THROUGH SOCIAL INTERACTION
IN A PREPARATORY CLASSROOM.................................................................... 57
Phases of sequential organisation of Web searching ............................................................................. 57 Phase 1 – Finding a search subject ............................................................................................. 59 Phase 2 – Inputting the search query.......................................................................................... 64 Phase 3 – Considering the result options ................................................................................... 75 Phase 4 – Exploring the selected result ...................................................................................... 81
Discussion ............................................................................................................................................. 89 Interactional resources used to accomplish the Web search. ..................................................... 89 Children as competent participants in their everyday life. ......................................................... 92 Enabling extended periods of time for teacher-child interactions. ............................................. 95 Facilitating negotiation and collaboration between members. ................................................... 96 Progressing the search. ............................................................................................................... 97
Chapter Summary.................................................................................................................................. 98
CHAPTER 6: MANAGING WEB SEARCHING IN THE EARLY YEARS.............................. 101
Key Findings ....................................................................................................................................... 101
Theoretical and methodological significance of the study .................................................................. 104
Recommendations ............................................................................................................................... 105
REFERENCES .................................................................................................................................. 109
APPENDICES ................................................................................................................................... 125 Appendix A Data Files Catalogue............................................................................................ 126 Appendix B Initial Observations of Two Extracts ................................................................... 197 Appendix C Conversation Analysis Transcription Notation – Gail Jefferson ......................... 198 Appendix D University Human Ethics Committee Approval ................................................. 199 Appendix E Information and Consent Forms .......................................................................... 200
vi Talk and Web searching in an early years classroom
List of Figures
Figure 5.1. The search question typed into Google. ................................................ 74
Figure 5.2. The ‘did you mean?” screen. ................................................................. 76
Figure 5.3. Did you mean line referred to by Susie ................................................. 77
Figure 5.4. The search result choices. ...................................................................... 78
Figure 5.5. The selected results page. ...................................................................... 82
Talk and Web searching in an early years classroom vii
List of Tables
Table 5.1. Sequential organisation of Web searching in the classroom. .................. 58
viii Talk and Web searching in an early years classroom
List of Abbreviations
ICT Information and Communication Technologies
OECD Organisation for Economic Co-Operation and Development
ACDE Australian Council of Deans of Education
COAG Council of Australian Governments
QSA Queensland Schools Authority
IRE Initiation-Reply-Evaluation
IRF Initiation-Response-Feedback
IRDF Initiation-Response-Discussion-Feedback
ECYG Early Years Curriculum Guidelines
YNI Yes/No Interrogative
Talk and Web searching in an early years classroom ix
Statement of Original Authorship
The work contained in this thesis has not been previously submitted to meet
requirements for an award at this or any other higher education institution. To the
best of my knowledge and belief, the thesis contains no material previously
published or written by another person except where due reference is made.
Signature: _________________________
Date: _________________________
x Talk and Web searching in an early years classroom
Acknowledgements
There are many people to acknowledge for their support and never failing belief of
my ability to complete my Master’s Thesis. Their belief stayed strong when mine
faltered during an emotional roller coaster ride over the past year.
I would like to thank my supervisors Susan, Ann and Karen. Susan and Ann, you
have both been so generous with your time, professional expertise and emotional
support. Thank you for your patience and guidance during our many meetings and
for treating me like an expert when I realise how much of a novice I was. Karen, I
sincerely thank you for agreeing to be my supervisor and feel very fortunate to have
your wisdom, knowledge and support.
Special thanks are extended to the participants of the study - the teaching staff,
parents, and the children who agreed to participate. Without you, this study would
not have been possible.
Thank you to Professor Amanda Spink, Professor Susan Danby, Professor Kerry
Mallan, the Chief Investigators and Dr Carly Butler, the Research Assistant of
KNET, Kids and the Internet (2010) for your permission to use the data collected as
part of Kids and the Internet for my study. The detailed field notes have been
referred to many times and have informed me about the context of the classroom in
this study. I am very grateful that I have also had the opportunity to speak with
members of the research team who collected the data, and who have been so giving
of their time.
To my friends and colleagues, Maryanne, Lyndal, Jen, Lee, Helen and Heather,
thank you for offering shoulders to cry on in times of need. I am so appreciative of
your many supportive words of encouragement. Thank you to Ross and Janelle for
accommodating my study requirements during work hours.
Thank you to members of the Transcript Analysis Group who warmly welcomed me
into their data sessions and for immersing me in conversation analysis. I would also
like to express my gratitude to this dedicated group of professionals who spent time
looking at some of the data from my corpus and discussed some analytical aspects of
the data during a data session. Seeing data analysis in ‘action’ made it real for me.
Talk and Web searching in an early years classroom xi
To my family whose love brings joy and happiness into my life, particularly during
those times of need. To Mum, thank you for being there to look after Brooke and
Luke at the drop of a hat, and Kerry for taking care of our dinner arrangements on
many occasions, and for your emotional support. To Brooke, thank you for learning
how to make coffee so that you could deliver them so predictably at 6am in the
morning after I had spent the night writing. To Luke, thank you for reminding me to
leave the dishes, as you had them “covered”, so that I could keep working on my
thesis. Finally, to my husband Michael, thank you for EVERYTHING!
xii Talk and Web searching in an early years classroom
Preface
My interest in children’s social interactions when using computers developed
over my twelve years as an early childhood teacher. When I first began my teaching
career in the early 1990s, there was not a computer to be seen in the classroom.
However, during the early 2000s, computers featured increasingly in both preschool
and school settings, and in children’s homes.
Initially, I was determined to keep computers out of my classroom for as long
as possible. My view was that most teachers used computers in the classroom to
promote rote learning and recall, and to ‘up skill’ children in contrived learning
situations. My view of children using computers, in this way, was at odds with my
pedagogical approach, which was to value and extend children’s thinking, creating,
communicating, problem solving and interacting socially. My sense was that the
inclusion of computers in the classroom would have a negative impact on children’s
social interactions and, indeed, would lead to social isolation.
In 2007, I moved from a community kindergarten, teaching children aged three
to five years, to a state school, where I co-taught a class of 50 children in Year 2/3.
One teacher was full time and I job-shared with the second teacher. My job-sharing
partner taught the first three days of the week and I taught the remaining two days. I
was new to this school setting and the other two teachers had taught together for the
two years prior to my commencement. They had consolidated a structured routine
and authoritative approach to teaching and learning that was at odds with my
teaching philosophy and practices.
My teaching philosophy, at that time and to the present, is threefold:
Children’s positive self esteem is paramount to their ability to grow, learn,
and take risks.
Building an environment of inquiry using in-depth, short-term and long-
term projects (based on individual/ small group/ whole group interests)
requires children to investigate, form ideas, theorise and have ownership of
their learning.
Talk and Web searching in an early years classroom xiii
Documenting and displaying the sequence of children’s learning serve a
dual purpose. They allow children to construct, revisit and reconstruct their
thoughts and knowledge about the world, and they allow children to
communicate their thinking to parents and others.
As I worked only two days per week, and was new to the primary school
setting, I felt powerless to enact my beliefs about co-constructing the learning
environment with the children. I wanted to discover how the ‘system’ worked and to
develop a rapport with my teaching partners, before trying to implement changes to
the overall learning environment, and the delivery of the curriculum, including those
aspects that related to information and communication technologies. From the time I
entered the state school system, I felt a ‘push’ by school administration and
curriculum authorities to use information and communication technologies in all
aspects of my teaching. Yet, I felt at a loss as to how to do this in a way that aligned
with my teaching philosophy.
Not surprisingly, my approach to the implementation of information and
communication technologies in 2007 was prescriptive. The majority of the students
in my classroom only used the computer during a weekly scheduled visit to the
school’s computer laboratory, where they were taught how to use the software
programs PowerPoint and Word. In most schools, a specialist Information and
Communication Technologies Teacher would implement a computer lesson.
However, this school did not have an Information and Communication Technologies
Teacher, and so my teaching partner and I conducted the lessons. During this time,
we told the children exactly what they should be doing and with which computer
software program. The computer lessons were used, in effect, to explicitly teach
children how to use different programs. Rarely were students given the opportunity
to show us what they already knew, or to demonstrate their newly acquired skills in
purposeful and real life ways. Nor was there regard for the background knowledge or
prior experiences of individual children.
In addition to the timetabled computer lessons, the children had limited
opportunities to use the six computers in their classroom, at various times as dictated
by the teacher. At these times, the children mainly participated in ‘skill based games’
or drill prescribed by the teacher, usually as part of a literacy or mathematics activity.
Limited time, if any, within the classroom program was given to children for
xiv Talk and Web searching in an early years classroom
experimentation, exploration and research using the computer. In hindsight, this
exploration may have enhanced the children’s contribution and co-construction of
knowledge across all of the key learning areas. My pedagogical approach to
information and communication technologies was in stark contrast to my teaching
philosophy.
In 2008, I was allocated a preparatory year class and was teamed with a
teaching partner who aligned more closely with my personal teaching philosophy.
After reflecting on my beliefs about children and how they learn, and having created
a learning environment where the children were encouraged to explore their own
ideas, I decided to approach the use of information and communication technologies
in ways similar to other curriculum areas. In other words, I adopted an integrated
approach allowing children access to the three classroom computers at all times of
the school day. It was my intention to observe how the children used them and to use
these observations to inform the future use of computers in the classroom.
My observations led to my realization that children use computers in a range of
ways. Adopting a ‘one size fits all’ approach, such as access to the computer
laboratory to teach skills, was not going to support all children’s information and
communication technologies learning. Two classroom observations challenged my
understanding of computers in the classroom. The first observation was of a five-
year-old child who decided to ‘look up’ Movie World on the Internet to research the
fun rides. He challenged my views on what young children could do with the
computer. I allowed him to turn on the computer, but I suggested that he wait until I
finished organising the remainder of the class for ‘inside time’, so that I could ‘help’
him search for “Movie World.” Being waylaid, I looked over to see that this child,
along with two friends, had accessed the “Movie World” website and, after viewing
vignettes of the different rides at “Movie World”, were engaged in a discussion about
the rides. When I asked how he got ‘there’, the child replied, “I went to Google and
typed in the words”. I asked how he knew how to spell “Movie World” and he held
up a “Movie World” brochure, brought from home. This scenario challenged my
thinking about children’s use of computers as restricting opportunities for peer
interactions. This child, along with two friends, had managed to negotiate the
complex log-on procedures and had accessed the relevant website — all within the
context of highly engaged social interaction. His search demonstrated his computer
Talk and Web searching in an early years classroom xv
competence while also showing his interactional competence to draw on the support
of his peers.
In contrast to the child who initiated his own Web search, my second
observation was of preparatory-year children requiring long periods of assistance
when working on the computer. Some children needed help to log on, some needed
help formulating a search query and others needed help spelling the words for their
search. I also observed that children were happy to help others when needed. The
more I observed, the more I noticed the children’s curiosity and interest in
information and communication technologies. These observations challenged my
‘solitary isolation’ proposition of how children engaged with computers and with
each other while working on the computers. It also challenged a ‘timetabled’
information and communication technologies laboratory approach to information and
communication technologies learning.
These observations and reflections prompted questions about children’s social
interactions while engaged in Web searching. It became evident to me that, if I was
to integrate information and communication technologies into my classroom in a
holistic, meaningful and purposeful way, I needed to rethink the alignment of the
implementation of information and communication technologies learning with my
teaching philosophy and practice. In so doing, I felt it important to make informed
decisions based on research. Upon early exploration of the research, I found little
robust work on children’s social interactions as they engage in Web searching. Thus,
my professional experience gave further impetus to investigate the topic of children’s
social interactions during Web searching. In turn, my professional experience was
instrumental in framing the research question.
Chapter 1: Information and communication technologies and education 1
Chapter 1: Information and Communication Technologies and Education
Information and Communication Technologies (ICTs) are changing the ways
we do things in everyday life and in everyday contexts such as schools and
classrooms. The use of ICTs is on the increase for children and adults alike. Young
children, in Australia, are using ICTs at an exponential rate. In 2009, 60% of children
in Australia aged five to eight years accessed the Internet, compared to 37.7% in
2006 (Australian Bureau of Statistics, 2006b; 2009). These changes have
implications for teaching and learning in schools.
Claims of the benefits of ICTs are wide ranging. The Organisation for
Economic Co-Operation and Development (OECD) (2008a), for example, claims
that ICTs stand to make a positive impact on social wellbeing and economic growth.
In 2008 the OECD meeting on the ‘Future of the Internet Economy’ drew delegates
from 70 economies and provided a platform for 39 countries to adopt the Seoul
Declaration for the Future of the Internet Economy (Organisation for Economic Co-
Operation and Development, 2008b). The declaration is now used to guide priorities
in relation to the Internet and ICTs in a range of countries with governments in
various jurisdictions making access to ICTs a priority for the general population, in
business, home and school contexts. So too, the European Commission (2010)
advocates ICTs as the way of the future and recommends as priorities: a) access to
faster broadband; b) research and development in ICTs; and c) a focus on developing
digital literacy skills. These commitments are informing policies in countries such as
New Zealand, Sweden and Australia as they prioritise access to the Internet in
business, home and school contexts.
The New Zealand Government (2010), for example, is committed to providing
an ultra-fast broadband network, with first priority given to business, schools and
health services (New Zealand Ministry for Economic Development, 2010). The
Swedish Government (2009) has prioritised access to a “world-class” broadband
connection for up to 90% of homes and businesses by 2020 (Swedish Ministry of
Enterprise Energy and Communications, 2009). So too, in Australia, the
Commonwealth Government’s (2009) National Broadband Network initiative aims
2 Chapter 1: Information and communication technologies and education
to provide Australian homes and businesses with access to affordable high speed
broadband.
Providing such access is seen to be important for keeping in step with, or ahead
of, the future demands of globalised economies and for innovation, sustainable
growth and social wellbeing (Australian Government, 2009; European Commission,
2010; New Zealand Ministry for Economic Development, 2010; Organisation for
Economic Co-Operation and Development, 2008a; Swedish Ministry of Enterprise
Energy and Communications, 2009). Achieving such aims requires highly skilled
ICT users.
Information and communication technologies and school contexts
Because ICTs are seen to be important, now and in the future, an examination
of the contexts in which ICT users are being educated may provide new
understandings for how to use technologies in educational contexts. The Melbourne
Declaration on Educational Goals for Young Australians (Ministerial Council on
Education Employment Training and Youth Affairs, 2008) details a vision for the
education of young Australians, in preparation for the future. The declaration
recognizes the importance of developing knowledge and skills for accessing,
distributing and processing information (Ministerial Council on Education
Employment Training and Youth Affairs, 2008). Schools, then, are positioned at the
forefront of ICT education, in achieving the goals of the Declaration.
If schools are to achieve such ambitions, they require access to the Internet and
provision for ICTs within the teaching and learning programs of schools. Australia’s
Digital Education Revolution (Australian Government, 2009, 2010a) aspires to
increase Australia’s education outcomes by ensuring that teachers and students have
access to a range of online curriculum resources and to high quality professional
development via super-fast broadband. Such access would provide opportunities for
teachers and children to become technologically savvy and to engage in meaningful
use of ICTs.
Government-sanctioned policy statements and curriculum frameworks now
include ICTs as an integral part of quality education. The Australian Council of
Deans of Education (ACDE) in their report New Teaching, New Learning. A vision
for Australian Education (2004), advocate that technology become central to all
Chapter 1: Information and communication technologies and education 3
learning. So too, the Council of Australian Governments’ (COAG) Early Years
Learning Framework (2009) prioritises the use of ICTs to access information, to
investigate ideas and to represent thinking (Australian Government Department of
Education Employment and Workplace Relations, 2009). In such documents, ICTs
have been identified as central to quality education.
A population highly skilled in ICTs is necessary for life in a globalised digital
world. The Australian Government’s Digital Strategy for Teachers and School
Leaders (2010) aims for systemic transformation of teachers and school leaders
(Australian Government, 2010b). The strategy is to support teachers and school
leaders to develop ICT skills to use them effectively in teaching and learning. The
corollary is that, if children are to be competent users of technology, teachers also
need to be confident and proficient users of technology, skilled in using ICTs within
the curriculum. In the context of the Australian Curriculum, ICT Educational Goals
for Young Australians identifies ICTs, as one of the ten general capabilities expected
of education and ICTs will be embedded across each learning area (Australian
Curriculum Assessment and Reporting Authority, 2010).
In Queensland, the Smart Classroom’s Professional Development Framework
(2010) provides a three-level formal accreditation for teachers. This framework is for
teachers to reflect on their ICT pedagogical practice and to align their pedagogy with
contemporary learners (Queensland Government, 2010). It is anticipated that critical
reflection will influence and enhance future teaching practices and, therefore,
enhance the quality of education for students. As well, Queensland’s Smart
Classrooms Initiative (2009) details the ICT outcomes expected of Queensland
children at the end of Years 3, 5, and 7 (Queensland Government, 2009). The ICT
Essential Learning document published by the Queensland Studies Authority (QSA)
(2007) provides a detailed rationale for ICTs in education, noting ICTs as “integral to
everyday situations” (p. 1). Despite growing interest in ICTs in early childhood
classrooms, there is little research that investigates how teachers engage with young
children as they work with ICTs. Spink, Danby, Mallan and Butler (2010) argue that
the few empirical studies that have been conducted, to date, have focussed largely on
learning outcomes of children’s computer use and have overlooked children’s social
interactions with teachers and their peers. The study reported on in this thesis sought
to redress the lack of research evidence in this area by investigating the social
4 Chapter 1: Information and communication technologies and education
interactions of a teacher with two children in situ, as they performed a Web search.
The study sought to understand the co-constructed interactions of a Web search
between the teacher and children and focussed specifically on identifying the
interactional resources used by the teacher.
I now provide a rationale for the study, an overview of the research project,
including the research question, and a discussion of the conceptual and
methodological approaches. A summary of the chapters concludes the chapter.
Rationale
Web searches via search engines are conducted every day and are a gateway
for information retrieval (Spink & Jansen, 2004), leading to an unlimited supply of
information, both accurate and inaccurate. The importance of society, and therefore
education, to embrace Web searching has been evidenced by the focus of
government policies. Government policies prioritise access to the Internet for the
population including teachers and students. As well, mandated curriculum
documents expect teachers to adopt ICTs including Web searching into their
classrooms, therefore it goes without saying that teachers will be interacting with
children as they conduct Web searches in classrooms, opening up a new pedagogical
space for teachers. Limited research exists to inform teachers as to how to interact
with children as they engage in Web searching. This study aims to support early
childhood professionals when interacting with children, by explicating the everyday
practices of one teacher as she interacted with two children as they perform a Web
search.
The Study
The focus of the study is the social interactions between a teacher and two
children as they undertook a Web search. It drew on data collected within a larger
study entitled KNET, Kids and the Internet (2010) (Ethical clearance # 0700000725)
(Spink et al. 2010). The data set includes eight hours of video recorded data of 4 to 5
year olds interacting with peers and adults in a preparatory year classroom doing
Web searching. The video footage captured the moment-by-moment interactions
between teaching staff and children in the classroom. The analysis conducted for this
thesis investigated how the social interactions unfolded, what happened within the
interactions, and how the teacher and children shaped the Web search through
Chapter 1: Information and communication technologies and education 5
interaction, and how members engaged with each other as they searched for
information on the Web.
The episode chosen for this study shows two children and their teacher
discussing, planning and undertaking a Web search about ‘what tadpoles eat’. The
episode chosen for analysis is 12 minutes in duration and focuses on the interactions
between a teacher and two children who commence and complete a Web search
together, capturing an entire search about one topic, from discussion, to establish a
search topic, to a completion of the search about the chosen topic.
Research Question
The study was guided by the following research question:
How are social orders constructed through teacher-child talk when Web
searching in an early years classroom?
Conceptual and Methodological Approaches and Research Design
The study employed a sociological approach to investigate the interactional
features of a teacher with two children, as they engage in a Web search. More
specifically, conceptual understandings derived from the competence paradigm
(discussed further in chapter 3) support the study’s theoretical stance of childhood as
a social construction and children as social agents (Corsaro, 2005; Cromdal, 2006,
2009; Danby, 1997, 2002, 2009; James, Jenks, & Prout, 1998; James & Prout, 1997;
Mayall, 2002; Speier, 1973; Waksler, 1991). Described as the “competence
approach” (Danby, 2002; Hutchby & Moran-Ellis, 1998; Mackay, 1991), this
approach focuses on how children bring interactional competence to their social
interactions.
Conversation analysis and ethnomethodology informed the study’s
methodological approach, focussing on how classroom social order is constructed
through social interaction. The study used video recorded data to document the
children’s interactions and social order, allowing for detailed analysis of their social
interactions. Such an approach provides detailed description and interpretation of
children’s social interactions as they live their childhoods (Corsaro, 2005).
6 Chapter 1: Information and communication technologies and education
Chapter Outline
This first chapter introduced the study and its focus on the social interactions of
a teacher with two children as they completed a Web search. It has outlined the
study’s context, the main features of the study’s research design and methodological
approaches. Additionally this first chapter has positioned the study within the
national and international policy context, highlighting the emphasis being placed on
ICTs for future living and learning, thus providing a rationale for this study.
Chapter two examines ICTs in early childhood education and focuses on ICTs
and social interactions with peers, teacher-child interactions while members engage
with ICTs and teacher talk and classroom contexts. The review identifies that little is
known about the social order of teachers and children performing web searches and
builds a case for the study of how social orders are constructed through teacher-child
talk-in-interaction when Web searching in an early years classroom.
Chapter three outlines, in detail, the conceptual framework and research design
that informed the study. Ethnomethodology and conversation analysis are discussed
as a way to investigate social interactions in situ and to establish why an empirical
data set is necessary for understanding the social worlds of children and their teacher.
Prior studies using ethnomethodology and conversation analysis focussing on adult
and child interactions as well as social interactions in institutional settings are
discussed.
Chapter four details my methodological approach to data analysis using video
recorded data, issues of reliability and validity, and ethical considerations in the
study.
Chapter five details the analysis of data, within four phases of Web searching:
(a) finding a search subject; (b) inputting the search query; (c) considering the result
options; and (d) exploring the selected result. Included in this chapter is a discussion
of the interactional resources, such as interrogatives, discourse markers and multi
unit turns drawn on by the teacher to co-construct a Web search. The explication of
the interactional resources drawn on by the teacher reveals how she managed the
search using interactional resources that encouraged the children’s contribution to the
interaction and co-ordinated the actions of members regarding their Web search in an
early childhood classroom.
Chapter 1: Information and communication technologies and education 7
The final chapter of the thesis, chapter six, presents the key findings of the
study, implications for policy and practice and recommendations for future research.
Findings also stand to inform policy-makers and key educational stakeholders of
children’s competence to orient to the ‘interactional climate’ set by the teacher
through interactions as they perform information searches on the Internet. The
interactional resources used by the teacher show how she positioned the children as
competent and how she allowed for extended periods of time for exploration,
discussion and action.
Chapter Summary
This opening chapter has identified the emphasis placed on ICTs for everyday
life, both now and for the future. The chapter has discussed government initiatives
for ICTs in a range of countries and has drawn attention to the importance of ICTs in
school contexts. It has provided a summary of the study, the research question, the
research design and the methodological approach used in the study. The next chapter
reviews the literature related to: (a) ICT’s in early childhood, including early
childhood pedagogy, teacher practices, children’s prior to school experiences, (b) the
social interactions of teachers and children in classrooms, and (c) children searching
for information via online and offline modes, providing a case for the study.
Chapter 2: Web searching, computers and interaction in the early years 9
Chapter 2: Web Searching, Computers and Interaction in the Early Years
Web searching increasingly is becoming a portal where young children seek
information. Little is known, however, about how teachers interact with children
while undertaking Web searches in early years classrooms. As well, curriculum
guidelines are expecting teachers to engage with children in online contexts but with
few examples of how these interactions take place. This chapter first investigates the
broader topic of Information and Communication Technologies (ICTs) in early
childhood education settings, then moves to consider teacher-child interactions
within classroom contexts. The chapter concludes with a discussion of children’s
Web searching in early years classrooms to show it as an emerging area of focus for
research. Particularly evident within these studies is that there has been little focus on
the interactions that occur between children and teachers as they engage in Web
searching.
Information and Communication Technologies (ICTs) in early childhood
education
There are differing views regarding the appropriateness of ICTs in early
childhood education. While there is little empirical evidence upon which
practitioners, parents and policy makers can draw to guide practice, there are distinct
and differing views about ICTs in early childhood classrooms. One view focuses on
the potential of ICTs on children’s lives and learning and embraces children’s
immersion in ICTs from birth to argue that the majority of children experience
mobile phones, remote controlled toys, electronic teller machines, computers and self
serve checkouts as part of everyday life, at home and in the wider community. This
view recognises that, due to their prior experience, children enter school with
knowledge of, and technological skills in, ICTs and that ICTs should be part of the
school experience (Marsh, 2004; Marsh & Hallet, 2008; Yelland, Neal, & Dakich,
2008). Another view is to do with the implications of ICTs, including how ICTs have
transformed how we do things, in the wider community and in everyday life
(Yelland, 2008). Yelland (2008) points out that “ICTs should be an integral part of
learning in schools today” (p. 5). These views highlight the need for our educational
systems to prepare students for everyday life both now and in the future. Aligning
with this view, Waller (2008) argues that there is “growing appreciation of the
10 Chapter 2: Web searching, computers and interaction in the early years
impact of digital technology on childhood and children’s lives” (p. 183). Despite
these calls for supporting technology in young children’s lives, education systems
have been slow to accommodate new technologies (Dakich, 2008; Romeo, 2008;
Yelland, 2008, 2011). This growing appreciation, yet slow uptake, implies that
research into ICTs in early childhood education is essential to promote educational
reform to this end. Yelland et.al (2008) reports that “it is generally recognised that
ICTs have reshaped the relationship between knowledge and the technological tools
that we use. We now need to be much more collaborative, multi-skilled and
flexible.” (p. 3). It is social interaction, which is the vehicle for collaboration that is
the focus of this thesis.
A counter view, unsubstantiated by research, is that ICTs impact negatively on
children’s learning. This view is typified by the National Alliance for Childhood
(2004), a not-for-profit organisation of community members, who argue against ICTs
being part of early childhood education because of their supposed detrimental effects
on children’s physical, social and intellectual development. They argue that children
need “real relationships, not virtual ones” (Alliance for Childhood, 2004, p.2),
claiming that ICTs have a negative impact on children’s social interactions. The two
perspectives, one for and one against ICTs, fall at opposite ends of the spectrum and
may influence teachers’ views on ICTs in early childhood.
That said, there is a push for early childhood teachers to integrate ICTs into
their classrooms. Queensland’s Smart Classrooms (2009) initiative for all
classrooms, for example, expects that, by the end of year three, children will:
use ICTs as part of research and investigation
choose and use ICTs as a way of creating and representing their thinking
explore a variety of digital media to communicate with others and work
together
apply generic structures when using ICTs to communicate with others
use safe protocols and ethical practices
effectively control ICTs
manipulate and manage software and online environments
effectively store information and data and be able to access this data when
needed
reflect on all aspects of ICTs in the learning process
(Queensland Government, 2009, p. 2-7).
Chapter 2: Web searching, computers and interaction in the early years 11
The emphasis on ICT use in classrooms positions the population as competent
and/or aspiring users of ICTs, for both now and in the future. The rationale is that, in
order for Australia to be innovative and competitive in future world economies,
‘everyday situations’ will require skilled ICT users, and that ICT education should
begin as early as possible, that is, in early childhood classrooms, if not before. A
challenge for early childhood educators, then, is to provide ICT opportunities in
ways that align with early childhood curriculum and pedagogy. In other words, the
challenge for teachers is to implement the ICT curriculum using the teaching and
learning approaches that underpin early childhood pedagogy.
Early childhood teacher practices and the use of new technologies
Underpinning early childhood education is the importance of ‘connecting’
curriculum content to children’s everyday experiences. For example, the Crèche and
Kindergarten Association of Queensland (Moore & Crèche and Kindergarten
Association of Queensland, 2006), now known as C&K, refer to the sociocultural
perspectives of Vygotsky (1978), Bronfenbrenner (1998), and Rogoff (2003) to
highlight the importance of connecting children’s prior experiences with their
learning. This position recognises children’s social and cultural contexts and their
prior knowledge as shaping the curriculum (Moore & Creche and Kindergarten
Association of Queensland, 2006; Queensland Studies Authority, 2006). So too, the
Australian Early Years Learning Framework (2009) suggests that educators nurture
relationships with children and families in order to work together to implement a
curriculum that is relevant to children’s local contexts (Australian Government
Department of Education Employment and Workplace Relations, 2009). In relation
to ICT education, and in line with these early childhood curriculum documents,
teachers are being challenged to draw upon children’s prior knowledge of ICTs as
they use ICT learning in everyday classroom experiences. Despite these initiatives,
little is known about the specific strategies and social practice used to embed ICTs
within the everyday practices of the classroom.
While teachers may see ICTs as accruing some benefits to children, the uptake
of ICTs in early childhood education has been slow. Some teachers are concerned
about their own relatively low ICT skills. When Chen and Chang (2006) researched
297 teachers’ views, abilities and practices using computers in early childhood
classrooms in the United States, fewer than half of the teachers surveyed felt
12 Chapter 2: Web searching, computers and interaction in the early years
confident in using computers in their classroom. As well, of the 297 teachers
surveyed, only half reported that they could teach young children about them. Some
teachers believe that ICTs do not align with early childhood pedagogy, with their
reasons that ICTs are too abstract, do not afford concrete experimentation and limit
children’s ability to work co-operatively (Yelland, 2005).
Teachers’ beliefs about ICTs in their classrooms may not be grounded in robust
understandings of ICTs and their possibilities in the classroom. For example, Heft
and Swaminathan (2002) concluded that teachers only pair children at computers
when the number of computers is limited. Yet research suggests that pairing children
can promote children working and solving problems collaboratively at the computer.
Research by Spink, Danby, Mallan and Butler (2010), for example, investigated what
children did as they used the Google search engine in an early childhood preparatory
classroom, and they found that the children worked collaboratively when Web
searching. Other studies show that children participate in a range of social actions
while working at the computer (Brooker & Siraj-Blatchford, 2002; Clements &
Swaminathan, 1995; Heft & Swaminathan, 2002; Lou, 2004; Shahrimin &
Butterworth, 2001). A small, but growing, number of studies address the social
interactions of children, but few have looked at teacher and child interactions as they
use ICTs. The findings from this emerging field of study of ICTs and young children
point to the need for research regarding social interactions when using ICTs,
including interactions involving teachers and children.
ICTs and children’s experiences in the home context
Increasingly, children’s prior experiences with ICTs are a focus of research,
with studies focussing on what is happening in young children’s lives, predominantly
within home contexts. For example, Marsh (2004) investigated the techno-literacy
practices of 44 children who lived in the north of England, aged between two and a
half and four years of age, in their home settings. Parents were asked to complete
questionnaires and were invited to be interviewed. Using this questionnaire and
interview data, Marsh (2004) found that children engage with a range of multi modal
texts such as watching television and playing computer games. Another study by
Calvert, Rideout, Woolard, Barr and Strouse (2005) investigated early computer use
in children aged six months to six years by interviewing 1065 parents of young
Chapter 2: Web searching, computers and interaction in the early years 13
children in the United States. The researchers were interested in young children’s
computer access, technical aspects of their computer use, the relationship between
reading and computer use, and parent attitudes to their children’s computer use.
Their study found that, as a result of increased access to computers and the Internet
at home, the number of children using these devices also had increased. However,
the studies by Marsh (2004) and Calvert et al. (2005) did not investigate the actual
practices of the children as they engaged with computers and the Internet.
Three studies that did investigate the actual practices of children are now
considered. A 2010 study by Marsh (2010) examined how children aged five to
eleven years engaged with online virtual worlds, such as Webkinz, Club Penguin and
Barbie Girls. Children completed an online survey and participated in group and
individual semi-structure interviews. Marsh found that 34% of children in the five to
seven age bracket had experience with virtual worlds. This study also found that
using online worlds is social, with children reporting that they often organise to meet
their school friends online. In her recommendations, Marsh advises that further
research into the affordances of virtual worlds and how they can be utilised in early
childhood settings is required. Verenikina and Kervin (2011) reported on three
interrelated studies that investigated access to technologies, including the use of
iPads and iPhones, parental views of such technologies and their affordances and
limitations for play for children aged three to five years of age. Their paper discussed
the researchers’ observations of children engaging with two applications on an iPad,
Pocket Pond and Puppet Pals, to investigate the affordances of play for the children.
Findings point to positive experiences between technologies and digital play, and
also highlighted the importance of parent-child interaction in nurturing and
supporting such play. An Australian study by Davidson (2009) investigated young
children’s interactions with their siblings and parents as they conducted Web
searches at home to explicate the actual practices of participants. Although the scale
of the study was small, with two children only, Davidson (2009) uncovered rich
evidence of children participating in a wide range of digital practices, including
controlling the mouse and the keyboard, and accessing “Google” and “You Tube”,
showing that children as young as three years have skills to use a computer and the
Internet. While these three studies investigated actual practices in the home context,
14 Chapter 2: Web searching, computers and interaction in the early years
they did not investigate those young children’s experiences in other settings, such as
in preschool.
Findings from studies previously mentioned show that children do engage with
ICTs in the home environment. They also provide evidence that young children’s
engagement with ICTs is done within a social context and warrants further research
into how ICTs can be incorporated into early childhood classrooms.
Research into ICTS in early years classrooms
While most research to date has investigated the educational outcomes related
to ICTs, findings point to the need for further research. For example, Li and Atkins
(2004) investigated the relationship between using computers in early childhood and
the cognitive development of 122 children in the USA Head Start program to find
that, on cognitive measures, children who used computers in early childhood out-
performed children who did not. A later 2007 study by McCarrick and Li (2007)
supported the finding that young children who use computers have improved
cognitive and language development, as did a study by Fish, Li, McCarrick, Butler,
Stanton, Brumitt, Peshotan Bhavnagri, Holtrop and Partridge (2008) investigating
computer use at home and the cognitive development of 200 preschool children in a
Headstart program in Detroit and Michigan. The 2008 study (Fish et al., 2008) found
that the children who used computers at home had increased cognitive development
in the verbal, perceptual-performance and general cognitive scales of the McCarthy
Scales of Children’s Abilities test. While these results indicate some positive effects
of ICTs on children’s cognitive development, the researchers call for further research
into how children actually use ICTs.
Researchers have also investigated the types of software used by children and
found that some ICT software promotes rote learning and recall, while other types of
software are more open ended, requiring children to think, communicate and create.
For example, Brooker and Siraj-Blatchford (2002), using a mixed method approach
to investigate 48 English nursery school children’s learning at a computer using four
software packages, concluded that software programs that nurtured collaborative
action and peer support kept children engaged for longer periods of time than
programs that did not afford collaboration. As well, Colbert (2006) discusses how
programs such as Kid Pix, Imovie and Garage Band were used to document the
stories of young preschool-aged children. She found their stories became more
Chapter 2: Web searching, computers and interaction in the early years 15
complex by adding multimodal effects including “using images, voice and text” (p.
3). Clements and Sarama (2003) warn that clear distinctions between the various
types of software and uses of computers are necessary when considering the
educational merit of ICTs.
Both policy makers and teachers need to make informed decisions as to how
best to integrate ICTs in classrooms. Yelland (2006a) recommends that schools use
ICTs in ways that are real, purposeful and meaningful in order to “enhance the
production of knowledge and the communication and dissemination of ideas” (p.
122).
The need for further research is reiterated by studies with an emphasis on
literacy skills and ICTs. Such studies have found that, although children are entering
schools with prior experiences and skills of ICTs, there is little evidence of this
knowledge being incorporated into educational contexts (Davidson, 2009; Dede,
2000; Marsh, 2004; McTavish, 2009; Yelland, 2006a; Yelland et al., 2008). For
example, a recent study by McTavish (2009) of the literacy practices of an eight year
old child in a Canadian school found significant variation between in-school and out-
of-school contexts. She found that the home context allowed for integration of
information literacies including the use of email, msn messenger, digital games as
well as the Internet to research factual information for school projects. The child in
the study expressed that he found it easier to use the computer to search for facts for
his projects or for information about his current interests than researching in print
based texts. By comparison, the child’s in-school practices showed only rare use of
computers in an integrated way in the classroom. Instead there was a focus on print
based text, using highly structured reading programs.
Knobel and Lankshear (2003), reviewing new technologies in early childhood
research, point out that early childhood literacy regarding new technologies is an
under researched area. They argue that “overwhelming emphasis is on using these
resources to promote abilities to handle conventional alphabetic print texts rather
than to generate multi-modal texts and to understand principles of making multi-
modal meanings” (p. 77). Yelland (2005) reiterates this view, explaining that new
technologies are being used for "old learning" to emphasise traditional skill
acquisition and that sometimes new technologies were called on to reinforce
traditional skills.
16 Chapter 2: Web searching, computers and interaction in the early years
Researchers such as Carrington (2001), and Marsh (2004) argue that the skills
required to read digital texts are different from traditional literacy skills required to
read print based texts, pointing to the need for learning additional skills associated
with ICTS. For example, Wohlwend (2010) highlights techno-literacy skills as the
skills required to read digital texts, including "knowledge of keyboard use, the
mouse-cursor relationship and screen navigation" and "browsing, viewing,
interpreting, navigating, interacting, and producing original texts" (p. 145).
Web searching involves going to different WebPages to find information, to
read, to follow additional links, to navigate the way back to already visited pages,
and to comprehend the information that has been read. As Carrington (2001) points
out, ICTs users “are no longer following a linear relationship with a text" (p. 95). So
too, Wohlwend (2010) explains that, in the past, the majority of meaning making
occurred via print on a page, whereas it now occurs via digital means. This process
has implications for the teaching of literacy in schools. Given what is known about
how to read digital texts, schools are continuing to emphasise traditional reading
based programs using print and print based texts, to read the page from left to right,
and from top to bottom (McTavish, 2009). Burnett’s (2010) recent review of
technology and literacy and early childhood education, for the period 2003 to 2009,
concluded that more research is needed to establish how digital texts promote the
literacy skills of young children. To date, this work emphasises the need for research
on the practices of literacy skills required to read multi modal texts. Such calls for
research also attend to how teachers use ICTs in early childhood classrooms. One
way to research ICTs in early years classrooms is to explicate actual practices in
which children and teachers engage. By explicating actual practices, research can
uncover what is happening in schools including the social aspects of using ICTs in
early childhood.
ICTs and social interaction in early childhood education
A number of studies conclude that children participate in positive social
interactions while using the computer with others. Clements and Swaminathan
(1995) found that, while interactions vary according to the computer software used,
working at the computer can be socially engaging, as children talk more to resolve
conflict, collaborate and problem solve. Shahrimin and Butterworth (2001)
investigated collaborative interactional patterns of five year olds, identifying 16
Chapter 2: Web searching, computers and interaction in the early years 17
interactional patterns. These patterns included providing information, asking for
information/explanation, self-monitoring/repetition, declarative planning, disagreeing
with partner, showing pleasure, suggesting ideas, defending control, showing
displeasure, terminal response, defending competence, correcting each other,
accepting guidance and sharing control. Heft and Swaminathan (2002) found that
preschool children observed, over a two month period, participated in a wide range
of social interactions while at the computer; such as talking with each other, noticing
the actions of each other and making comment, sharing the computer and its
associated resources, and offering suggestions, help and advice. Plowman and
Stephen’s (2005) study of children’s interactions at the computer found that they
“negotiated access and taking turns, managed operations such as deciding where to
click and shared enjoyment of the action depicted on the screen” (p. 150).
So too, Brooker and Siraj-Blatchford (2002) concluded that computers can
engender a range of social interactions, including conversations within a small group,
assisting each other, engaging in collaboration, negotiation and discussion. Similarly,
Spink et al. (2010) identified that children participate in a range of collaborative
behaviours when Web searching. Moreover, Lou's (2004) meta-analysis investigated
the findings of 71 studies looking at small group versus individual learning with
ICTs. Findings indicated that students, who worked in small groups at the computer
attempted more and used additional learning strategies and to a greater extent, were
further engaged. However, they required additional amounts of time compared to
those children who were working at the computer on their own. Given such studies,
it can be argued that, contrary to the claims of groups such as the Alliance for
Childhood (2004), children have been found to participate in a wide range of
meaningful social interactions while at the computer.
While the above studies have identified that children participate in a range of
social interactions whilst working on the computer, Lomangino, Nicholson and
Sulzby (1999) point out that it is vital for teachers to be familiar with the social
interactions of children engaging with ICTs and for teachers to utilise this knowledge
when making decisions about ICT experiences in the classroom. While this point is
well made, few studies have actually focussed on social interactions between
teachers and children as they engage in ICT experiences.
18 Chapter 2: Web searching, computers and interaction in the early years
Teacher and child interaction while engaging with ICTs
The studies discussed so far have suggested that teacher-child interactions are
important for successful ICT use in early childhood classrooms, although little
research has investigated the work of the teacher, to see what teachers do and how
they do it when working with young children using technologies in the classroom.
Lankshear and Knobel (2003), in relation to new literacies and early childhood
education, point out that there is little empirical evidence of actual practices, as
studies to date typically focus on gaining teacher’s accounts of what they do in the
classroom rather than by investigating the actual practices of the teachers and
children.
There are only a few studies that specifically examine the practices of teachers.
Masters (2008), for example, investigated a group of primary teachers scaffolding
children, aged eight to 11 years, while working on the computer on an animation
project. The qualitative study was informed by Vygotsky’s (1978) notion of social
constructivism. It found that teachers lacked confidence with ICTs and relied on
transmission of knowledge via direct instruction. While this study identified the
importance of interaction in computer use in the classroom, the children in the
Masters’ study were older than the children studied and reported on in the current
study. Plowman and Stephen (2005) found in their study of computer usage by
children aged three and four in seven Scotland pre-schooling services that adults
mainly interacted with children who were using the computer on a ‘needs’ basis, and
not for scaffolding or teaching purposes.
Another study, by Grieshaber (2010), investigated one teacher’s interaction
with children, aged five to eight years, in a multi age class as they worked on a set
computer task. In finding that children require teacher attention and support when
participating in the set task, Grieshaber advocates that it is more than just teacher
time that is important to ICT teaching and learning; it has to do with the "nature of
teacher-child talk" (p. 70). In this thesis, teacher-child talk is an important
consideration in my explication of the interactional resources used by members in an
early childhood classroom. The focus here is to explicate how the teacher-child talk
and interaction are accomplished in the context of Web searching.
Chapter 2: Web searching, computers and interaction in the early years 19
Social interactions, teacher-child interaction and classroom contexts
There is little empirical evidence of teacher-child interactions as children
engage with ICTs, although more is known about the broader social interactions of
teachers and children in classrooms. We know that teachers and children use
language to pursue their goals in the classroom where the underlying curriculum goal
of the teacher is knowledge building. Within everyday interaction, Stivers et al.
(2011) point out that interactants hold each other accountable for what knowledge is
made relevant. They provide the example of “not tell[ing] others what [knowedge]
they already have access to” (p. 19). However, in classrooms teachers and students
employ interactional resources during interactions that routinely display already
known knowledge.
Teachers use interactional strategies to manage lessons and to position
themselves as “directors” (McHoul, 1978, p. 188) of the conversation. Mehan (1979)
was one of the first researchers to point out that all phases of classroom lessons are
accomplished through the co-ordinated social actions of classroom members through
talk, and question and answer sequences. Question and answer sequences are
predominantly initiated by teachers. Teacher questions, in instructional contexts, are
used to gauge students’ understanding of a particular subject (“Why do you think
those animals are endangered?”); to request an action (“Could you please turn the
computer on?”); as well as to assess students’ knowledge after an explicit lesson.
Schegloff (2007) points out that, more often than not, teachers ask questions for
which they already know the answer. Siraj-Blatchford and Manni (2008), in their
study titled Researching Effective Pedagogy in the Early Years, analysed questions
asked by adults in preschooling settings and found that adult questions were closed
questions 94.5% of the time, with only 5.5% of questions open questions. They relate
open ended questions with promoting “sustained shared thinking” (p. 5), a key
attribute for high quality early childhood education (Siraj-Blatchforrd & Manni,
2008). Koshik (2010) points out that the majority of research into teacher questioning
has focused on structured, teacher-led situations, not necessarily indicative of every
classroom interaction. Additionally, Koshik’s (2010) research on questions in
teacher-student conferences highlights that questions can be used to “convey rather
than elicit information” (p. 159), with the design of the question as well as the
response to the question affecting its function. This finding extends current
20 Chapter 2: Web searching, computers and interaction in the early years
understanding of teacher questioning in classrooms and highlights the importance of
the pedagogical practices associated with asking questions in the classroom.
In addition to explicating question and answer sequences, Mehan’s (1979)
ground breaking research on classroom lessons contends that classroom lessons have
interactional sequences that are co-constructed by participants. He describes the
interactional sequences in classrooms as either “a) exchanging information; b) giving
information; or c) giving procedural instructions” (p. 84), showing that whole class
lessons are accomplished through talk-in-interaction. Mehan’s (1979) study found
that much of the interaction occurring within classrooms was attending to the
instructional phase of lessons. Mehan (1979) identified and labelled a three-part
instructional sequence as the Initiation-Reply-Evaluation sequence (IRE), an
extension of a question and answer sequence. The initiation (I) is usually a question
from the teacher, the reply (R) is the student’s answer and the evaluation (E) is the
teacher’s assessment of the student’s answer. Others have used alternative labels that
suggest the same sequence. These include Initiation-Response-Feedback (IRF)
(Sinclair & Coulthard, 1992), and Initiation-Response-Comment (Baker, 1991).
Sinclair and Coulthard (1992) built on Mehan’s (1979) IRE sequence with the triadic
dialogue (Lemke, 1990), Initiation-Response-Feedback (IRF), showing that feedback
actually involved more than just evaluation by the teacher. It may also involve a
comment. For example,
A teacher may initiate a question, “Where is Canberra?”
A student may respond, “In the Australian Capital Territory.”
The teacher’s feedback, “It gets very cold in Canberra”
Wegerif and Dawes (2004) added discussion to the formulation (IRDF) to the IRF
sequence, highlighting the importance of discussion in interactions for learning.
In addition to question and answer sequences and IRDF sequences (Wegerif &
Dawes, 2004), teachers also draw on the interactional resources of directives
(Mehan, 1979). Ervin-Tripp (1976) investigated directives in everyday interaction
and found that there are different types of directives. For example, hints such as
‘This class is too noisy’ can be treated as a directive to be quiet. Need statements,
such as ‘I need you all to listen carefully’ can also be considered a directive.
Directives are typically used by teachers to organise and manage the cohort in order
to create an environment conducive to the underlying classroom agenda of learning
Chapter 2: Web searching, computers and interaction in the early years 21
(Mehan, 1979). I now turn to discuss studies that deal with other interactional
strategies used by teachers to manage a cohort of children.
How teachers manage the cohort
Payne and Hustler (1980) investigated how teachers manage a cohort or class
of students. They show how teachers treat students as a collective or category of
‘student’, not individually, as a way to “manage, coordinate, control and direct” (p.
50) the lesson. Macbeth (1991) investigated teacher authority in classrooms and
showed that, in addition to managing the class via a two party structure of teacher-
student, teachers also use named addresses and silence. Macbeth (1991) points out
that a named address identifies an individual student, however the cohort finds how
the individual address relates to themselves within the classroom. Similar to
Macbeth, Koole (2007) investigated classroom interactions and identified that
classroom interactions are implemented as if two interactants are participating; the
first falls within the category of student (regardless of the number of participants)
and the second, the category of teacher. Koole’s analysis, however, shows that
individual participants contribute to the interaction in individual ways and that
“student participation is interactionally constructed” (p. 492), pointing out that
during lessons, there are simultaneous and parallel activities for individual students
happening, which might include “content or non-content related activities that may
or may not be focussed on the teacher’s lesson” (p.492). The focus of the teacher’s
lesson is usually in the context of mandated curriculum documents, although Baker
(1991), Mercer (1995), Mercer and Hodgkinson (2008) and Church (2010) have
shown that curriculum content cannot be treated as separate from the interaction
between teacher and student. These studies will be discussed now.
How teachers do the work of teaching
It is through co-constructed interaction, the talk and actions of the teacher and
student/s, that teachers ‘do teaching’ and curriculum content has the opportunity to
‘get done’. Baker (1991) investigated how reading activities, in a first grade
classroom, were conducted within the context of the school and within the context of
interaction. She identified that reading instruction, in school, can be shown through
“procedural visibility” (p.164), and that there are institutionalised ways of reading
and talking about texts. Baker (1991) informs, “learning to read takes place
concurrently with, and as a crucial procedure in, acculturation to the social codes that
22 Chapter 2: Web searching, computers and interaction in the early years
govern schooling” (p. 662). Baker (1991) showed that reading lessons consist of a
triadic dialogue, namely the IRF – Initiation (usually via a question from the
teacher), Response (from the student) and Feedback (from the teacher), and it is
through this dialogue that members co-construct their “institutional relations” (p.
169).
Church (2010) pointed out that most research about how teachers do the work
of teaching examines the types of questions teachers ask. In her 2010 study, Church
was interested in teacher-child interactions where a child initiated an interaction with
the teacher during story book reading. She found that typically most topics initiated
by the children were not taken up by the teacher. Church (2010) found that it was the
teacher who determines what topics get taken up, and that, more than likely, topics
which orient to the teachers’ pedagogic motivation are more likely to get expanded
upon. These two studies by Baker (1991) and Church (2010) show how teachers
acculturate students in classroom contexts to orient them to the teacher’s pedagogic
discourse.
The teacher’s pedagogic discourse is mostly influenced by the goals of their
lessons. However, Mercer (1995) points out that “knowledge is shaped by people’s
communicative actions” (p. 19) and can be nurtured through different kinds of
interactions. He asserts that teachers use talk in “goal directed ways” for three
purposes:
to elicit relevant knowledge from students, so that they can see what students
already know and understand and so that the knowledge is seen to be ‘owned’
by students as well as teachers;
to respond to things that students say, not only so that students get feedback
on their attempts but also so that the teacher can incorporate what students
say into the flow of the discourse and gather students’ contributions together
to construct more generalized meanings; and
to describe the classroom experiences that they share with students in such a
way that the educational significance of those joint experiences is revealed
and emphasised. (p. 25)
It is through talk and interaction that teachers and children accomplish action that can
lead to learning. According to Mercer and Hodgkinson (2008), talk in classroom
Chapter 2: Web searching, computers and interaction in the early years 23
settings is the most influential educational resource for co-constructing knowledge
and understanding.
Co-construction is a term that can be understood broadly as the joint and co-
operative nature of interaction. As Jacoby and Ochs (1995) point out, co-
construction involves the “joint creation of a form, interpretation, stance, action,
activity, identify institution, skill, ideology, emotion, or other culturally meaningful
reality” (p. 171). Similarly, the Queensland Studies Authority (2006) defines co-
construction in education as “teachers and children construct their knowledges
through reciprocal interactions with people, objects and representations within social
and cultural contexts” (p101). In early childhood education, co-construction refers to
teachers and children collaboratively creating the educational environment and
implementing the curriculum (Queensland Studies Authority, 2006) in order to
facilitate learning.
Scaffolding is an interactional strategy used to promote learning and its use is
recommended as a resource for aiding learning. When a teacher scaffolds a learning
situation, teachers use carefully considered language to offer a child just enough
support to complete a task that would normally be beyond reach if they were
working at the task alone (Bruner, 1986; Mercer, 1995; Queensland Studies
Authority, 2006). This approach is also known as operating within the “zone of
proximal development” (Vygotsky, 1978). Given the value of co-construction and
scaffolding to teaching and learning, the significance of teacher-child interaction is
reiterated.
In sum, work on teacher-child interaction points to the importance of talk-in-
interaction for teaching and learning and gives weight to the focus of the current
study on talk-in-interaction in early childhood education, in particular talk and
interaction between children and their teacher while they engage in Web searching.
In light of the paucity of studies focussing on talk in interaction while Web
searching, this thesis is concerned with explicating how talk between teachers and
children while Web searching aids in the accomplishment of the search.
Web searching in early childhood
The research literature relating more specifically to the World Wide Web in
early childhood reveals only a small number of studies on Internet searching by
24 Chapter 2: Web searching, computers and interaction in the early years
young children (Spink et al., 2010; Yelland, 2005). A study of children using
computers conducted by Calvert, Rideout, Woolard, Barr and Strouse (2005) found
that children with prior computer experience had utilized the Web for entertainment-
related searching (e.g., children’s television programs or popular culture). Their
study made no mention of children accessing the Web to find out information.
Livingstone (2003), in an article relating to research and children’s use of the
Internet, identifies that the current body of research is small, and has tended to
investigate the “supposed dangers of the internet” (p. 150) more than the
opportunities the Internet affords children.
Two empirical studies, mentioned previously, that show young children
engaging competently in Web searches using engines such as Google are those by
Davidson (2009) and Spink et al. (2010). As noted, Davidson (2009) researched
young children’s interactions with their siblings and parents as they conducted Web
searches at home and found that the children participated in a wide range of digital
practices with support through talk-in-interaction. So too, the study by Spink et al.
(2010), located in a preparatory classroom of a school, showed what children
actually did as they engaged in Web searching in an early years classroom. They
found that children participated in a range of actions associated with searching the
Web including “browsing and using keywords, creating and reformulating queries,
making relevance judgments, conducting successive (related) Web searches over
time and engaging in multitasking and collaborative behaviour” (p. 196). The
findings of these two studies show that some children as young as three years,
although needing adult support, have the skills to use a computer and the Internet
(Davidson, 2009), and that their searches are accomplished with either a teacher, a
parent or a more experienced other. These studies with a focus on social interaction
show that there are rich and complex interactions as an adult or teacher and children
collaboratively engage in Web searching. As such, they point to the need to
investigate further the social interactions of young children with their teachers as
they perform a Web search in early years classrooms.
Searching for information offline
Having established that there are only a few studies that investigate children’s
Web searching for information, research that addresses more traditional approaches
Chapter 2: Web searching, computers and interaction in the early years 25
to children’s information searching such as, finding information in a book or in a
library, will now be considered.
There is limited research in relation to young children searching for
information in books and in the library, however researchers have found that
informational texts are rarely present in early childhood programs (Detken, Martinez,
& Schrader, 2009; Duke, 2000; Shenton & Dixon, 2004). Duke (2000) in her study
of informational texts in the Grade 1 classroom found that informational books in
classroom libraries, factual information displayed on classrooms walls, and as a
focus of classroom language experiences were rarely found. Duke warns that failure
to explicitly teach children about informational texts could impact on some
children’s connection with reading and may impact on their ability to interpret,
critique and read informational texts throughout their later school years. Shenton and
Dixon (2004) investigated the problems arising from information seeking by children
aged four to 18 years with a focus on the “information universes of youngsters” (p.
178). It sought to investigate how issues associated with finding information changed
as children got older. It found that for children aged four to nine years, the typical
resources or sources used to find out information were books at home, materials from
public libraries and other people. Shenton and Dixon point out that one main issue
identified for young children trying to find information in non-fiction books was the
small number of non-fiction books that target their information to young children.
Additionally, little research addressing young children finding information in
the library using catalogues has been undertaken. Detken, Martinez and Schrader
(2009) suggest that young children rarely use Online Public Access Catalogs, due to
the interface not being child friendly, relying on digital applications rather than
pictorial or spatial cues. The lack of research that focuses on children finding out
information from traditional and contemporary perspectives has been established
identifying the need to expand this research base given the imperative of ICT use in
early years classrooms.
Chapter Summary
Debates around using computers and ICTs in early childhood settings continue
to fuel discussion as to the appropriateness of ICTs in early childhood, yet often
without empirical substantiation. This chapter has investigated a range of studies
26 Chapter 2: Web searching, computers and interaction in the early years
exploring the use of computers in early childhood education to show that there is
little known about young children using computers online with each other and with
their teachers. The chapter demonstrates this paucity as a justification for an
empirical study with such a focus. The next chapter discusses the research design of
the study.
Chapter 3: The study of children in the institutional setting of the classroom 27
Chapter 3: The Study of Children in the Institutional Setting of the Classroom
Informing this study is the theoretical perspective that children are competent
in managing in situ their social interactions. Children and childhood are studied from
the perspective that social interaction is a practical accomplishment (Hutchby &
Moran-Ellis, 1998), where children use and manipulate complex interactional tools
to manage social interaction. Described as the “competence approach” (Danby,
2002; Hutchby & Moran-Ellis, 2008; Hutchby & Wooffitt, 2008), investigations
explicate the ways in which children manage their interactions as they unfold. The
“competence approach” acknowledges that children are social agents, competent and
capable of constructing and maintaining their own social worlds (Corsaro, 2005;
Cromdal, 2006, 2009; Danby, 1997, 2002, 2009; James et al., 1998; James & Prout,
1997; Mayall, 2002; Speier, 1973), utilizing their knowledge of their world (Butler,
2008), and are worthy of study (Prout & James, 1990).
Hutchby and Moran-Ellis (1998) recommend the use of empirical research in
order to understand and explicate how children make sense of interactions with
others insitu, and how they manage complex social worlds including “power , access,
and participation in joint activities” (p. 19). Two empirical approaches that underpin
this study are ethnomethodology and conversation analysis. Ethnomethodology was
founded by Harold Garfinkel (1967) where he sought to “analyse everyday
activities” (p. vii), with a focus on “making members’ methods visible, rational and
reportable” (p. vii). Ethnomethodological studies explicate how participants orient to
social order by investigating how they go about “practical activities and practical
circumstances” (Garfinkel, 1967, p. 1). An ethnomethodological approach studies
how members use talk, action and interaction to create shared meaning and to
accomplish everyday social experiences. Central to this accomplishment is talk-in-
interaction, a focus of conversation analysis.
Conversation analysis focuses on the sequential features of talk-in-interaction
(Francis & Hester, 2004; Hester & Eglin, 1997; Sacks, 1995; Sacks, Schegloff, &
Jefferson, 1974) to show how talk is organized and produced as part of a social
process co-constructed by participants (Hutchby & Wooffitt, 2008). Harvey Sacks is
acknowledged as founding the field of conversation analysis during the 1960s and
28 Chapter 3: The study of children in the institutional setting of the classroom
1970s. He and his colleagues Schegloff and Jefferson (1974) noticed the observable
features of turn taking within conversation and found that turn taking was managed
by the participants and unfolded as the interaction progressed. His interest was in the
“rules of conversational sequence” (Sacks, 1995, p. 3), including structural properties
as well as the organisational features of language. Schegloff and Jefferson were
integral to the early development of conversation analysis and they continue to
influence the direction of conversation analysis after the sudden death of Harvey
Sacks (ten Have, 2004).
Together, ethnomethodology and conversation analysis provide analytic
resources, analytic structure and analytic “tools” (Baker, 1997, p. 43) to investigate
social interaction in micro-detail. Together they seek to understand how social order
is constructed by members’ actions including talk-in-interaction. In this study, we are
concerned with the social features of interaction as children interact with each other,
their teacher and the online environment as they engage in Web searching in the
classroom.
Ethnomethodology
Ethnomethodological interest is pursued using close observation of ‘natural’
everyday interactions (Garfinkel, 1967). Founded by Garfinkel (1967), this method
of social inquiry seeks to explicate how members construct and maintain social
interactions as part of everyday life. Ethnomethodology’s concern is with the
methods used by members as they accomplish everyday interactions, including how
they understand their immediate interactional surroundings and their consequential
actions.
Within an ethnomethodological perspective, Heritage (1984b) outlines three
assumptions about social interactions:
Interaction is structurally organized
Contributions to interaction are contextually oriented
These two properties inhere in the details so that no order of detail can be
dismissed, a priori, as disorderly, accidental or irrelevant. (p. 241)
These three assumptions are now discussed briefly. First, interaction is
structurally organised in that every aspect of social interaction features structural
Chapter 3: The study of children in the institutional setting of the classroom 29
components that are constant and repeated (Heritage, 1984b). For example, when one
member asks a question, they stop speaking, indicating to the participant that they are
waiting for a response. The participant then chooses their action, which could be to
answer the question, to ignore or to contribute to the conversation in a different way,
such as by gesture. The structural organisation of successful interaction usually is
taken for granted by participants.
Second, contributions to interaction are contextually oriented, suggesting that
members participate in an ongoing social action that is dependent upon the context.
Members orient to the existing context of the interaction while, at the same time, are
remaking the context through their moment-by-moment interactions. In other words,
members orient to the contexts in which they are interacting in order to construct
joint meaning and sense-making. The actions of participants cannot be understood
without referring to the context of the social interaction (Heritage, 1984b).
The first two assumptions are co-dependent, and cannot be separated or
isolated (Heritage, 1984b). The third assumption that “no order of detail can be
dismissed, a priori, as disorderly, accidental or irrelevant” (p. 241) is important
because analysis relies on empirical evidence of the actual actions of members rather
than on “premature theory constructions” (p. 242). No detail of the interaction can be
dismissed as unimportant, as each and every action has interactional meaning for
members and are significant in co-producing the conversation. What happens in the
immediate prior turn affects the next turn. Sacks, Schegloff and Jefferson (1974)
point out that members display their interpretations of the immediate prior turn, in
their following turn, highlighting the features of sequential organisation and the
relationship between turns as observable and reportable. As part of the analysis, the
relationship between turns is analysed rather than each turn separately (Church,
2007).
Three analytic features that analysts using an ethnomethodological approach
attend to are those of indexicality, reflexivity and accountability. These features are
observable, reportable and accountable, making the analysis transparent. First,
indexicality refers to the assumption that social accomplishments are achieved
through language and that the language can only be analysed as part of the context.
Much of the meaning that participants make of their interactions are context-
dependent (Garfinkel, 1967), such as who is speaking, where, when and for what
30 Chapter 3: The study of children in the institutional setting of the classroom
reason. For example, if a person telephones another to reply to a party invitation and
says, “that date is fine by me”, only the people who are familiar with ‘the date’, and
aware of the context of the specific invitation, would be able to make ‘sense’ of the
interaction. In other words, meaning is made by the context in which it was used
(Coulon, 1995). Coulon (1995) explains that “indexical expressions are expressions,
such as ‘that, I, you’ and so on, that draw their meanings from their context” (p. 17).
For example, in my data, the teacher says, “well we’ve typed it i:n what’s the next
step”. Here, she refers to the search question as ‘it’ and the next step as what the
participants need to do next to activate the search. Only participants would
understand what the teacher was referring to here. In summary, participants display
the meaning of the interaction by the actions displayed in their next turns.
Second, reflexivity refers to the traits of action that are reflexive in nature. A
reflexive account considers what the members themselves make of the situation
(Danby, 1997). Described by Garfinkel (1967) as “constitutive reflexivity”, this
understanding sees the activities being observed as texts to be examined.
Finally, accountability lies in the practical accomplishments of members’
situated practices. All interactions are viewed as “describable, intelligible, reportable
and analysable” (Coulon, 1995, p. 25). In other words, the actions of participants are
able to be described and reported by analysts in such a way as to make visible those
actions and members’ future actions which orient to their interpretations of the
meaning of the immediate prior action.
Conversation Analysis
Conversation analysis has its origins in ethnomethodology (Cuff, Sharrock, &
Francis, 1998; Pomerantz & Fehr, 1997; Psathas, 1995). Conversation analysis and
ethnomethodology each investigate social actions (Pomerantz & Fehr, 1997; Psathas,
1995), to find out how members produce their everyday activities and make sense of
their world. The concern of conversation analysis is how the production and
sequential/procedural organisation of members’ situated practices unfold during
interaction (ten Have, 2004).
The term ‘conversation’ in conversation analysis has caused some confusion,
as some interpret the word literally, based on the assumption that conversation
analysis is concerned with ‘talk’ only. However, conversation analysts, from the
Chapter 3: The study of children in the institutional setting of the classroom 31
outset, have been interested in the verbal, paralinguistic (including the sound quality,
pauses, gaps, and restarts) and non-verbal aspects or actions (such as gestures) of
members of a social group (Pomerantz & Fehr, 1997; Psathas, 1995).
Conversation analysis is not limited to a specific type of interaction. Any sort
of interaction, such as chats among friends, medical consultations and interviews,
can be studied using the conversation analysis approach (Pomerantz & Fehr, 1997).
Conversation analysis investigates everyday interactions with a focus on the
sequential features of interaction, which occur in formal institutional settings and
informal settings (Francis & Hester, 2004; Hester & Eglin, 1997). Institutional
settings might include talk happening in classrooms (cf. Baker, 1991; 1997; Bjork-
Willen, 2008; Butler, 2008; Church, 2010; Cobb-Moore, 2008; Danby, 1996; Danby
& Baker 1998; 2000; 2001; Theobald, 2009;2012), police interviews (Edwards,
2008), and medical consultations (cf. Clemente, 2009; Maynard, 1992). Informal
settings might be conversations in a café and family mealtimes (Hester & Hester,
2010). The analytic interest is in finding out how formal or informal talk is organised
(Pomerantz & Fehr, 1997), co-constructed by the participants and produced as part of
a social process (Hutchby & Wooffitt, 2008).
Three underlying assumptions of conversation analysis
As with ethnomethodology, conversation analysis investigates the order and
orderliness of social interaction, in situ, examining interactions as they unfold in real
time (Psathas, 1995). This approach is underpinned by three underlying assumptions:
interactions are orderly;
conversation is co-constructed by participants; and
talk evolves during the course of the conversation. (Psathas, 1995)
The first assumption is that interactions are orderly and have recurring features
that aim to produce social order. Members jointly construct the order as the
interaction unfolds, and the meaning is produced within the context of the
interaction. Members are most likely not overtly aware of the order, although they do
orient to it. Conversation analysts seek to discover, describe and analyse this order
(Psathas, 1995), including that of the institutional setting of the classroom.
32 Chapter 3: The study of children in the institutional setting of the classroom
Conversation analysis works from the view that ‘talk-in-interaction’ occurs in
units (Psathas, 1995). Units are exchanges of interaction that have recurring patterns
that are taken-for-granted by participants. For example, a greeting is conditional on a
return greeting (Sacks, 1995).
A = “Hello” B = “Hi”
If person A says, “hello”, it could be expected that person B would respond with an
action that falls within the recurrent pattern of greetings. That is, if someone says
hello, the reply would usually be a response to the greeting. If a response is not
forthcoming, person A would usually set about to repair this interactional trouble.
For example person A might treat a non-response as person B not hearing their initial
greeting and repeat the greeting.
A second assumption is that conversation is co-constructed by participants,
where members introduce topics for conversation, which may or may not be taken up
by others. To illustrate this assumption, an example from my data follows:
SUSIE Harry (1.0) look at the top li:ne 870 (5.6) 871
SUSIE What does it say 872 (1.8) 873
SUSIE hhh huh You were too quick874
In the above example, Susie initiates a topic of conversation about the top
line of the Google search, showing one possible link, returned after the activation of
a search. Harry’s next action could have oriented to Susie’s topic initiation. Instead
his action of ‘clicking’ to activate an additional search occurs and changes the focus
of the conversation. In this way, Harry has not taken up the topic initiated by Susie.
This shows that topics of conversation are co-constructed by participants through
their following actions. The topic of conversation then focussed on Harry’s ‘clicking’
action when Susie comments, “hhh huh you were too quick” (line 765).
A third assumption is that talk evolves during the course of the conversation,
and progresses in a “serial fashion” (Maynard & Peraklya, 2003, p. 246) in “an
ordered course, moving from openings through a middle phase to closings” (Cuff et
al., 1998, p.167). Openings refer to how interactions commence. This could simply
be done by saying, “Hi John!” This is an opening for John to either accept or decline
the ‘invitation to participate’ in the interaction. If John accepts, then participants,
Chapter 3: The study of children in the institutional setting of the classroom 33
based on their understanding of the interaction as it unfolds, would progress through
the middle phases of the interaction, and would take turns keeping the conversation
going until the interaction draws to a close. To signal the close of an interaction, one
might indicate their intention to finish the conversation by saying, “Thanks John, I
have to go.” The second member then responds to this closing turn. Depending on
the response or action from the second member, the interaction either finishes or
keeps going.
Turn taking, organisation of sequences and repair.
In conversation analysis, turn taking organisation, sequence organisation and
repair organisation are key analytic concerns (ten Have, 2008), and will now be
described.
Organisation of turn-taking in conversation.
Turn-taking in conversation forms the underlying organisation of interaction. It
is the taking of turns to talk between two or more people that makes a conversation a
social interaction. Once a conversation has commenced, participants follow matters
of conversational turn taking.
In their classic paper, Sacks et al. (1974) show a turn taking model that
documents the organisation of turn-taking in conversation, comprising 14 rules of
turn-taking. One fundamental rule of talk in interaction is that one party usually talks
at a time. Other rules oriented to by participants include (a) speaker’s exchange
turns; (b) the length of turns and the order of speakers vary however participants
utilize techniques for assigning turns; and (c) transitions between speakers mostly
occurs smoothly at turn transition relevance places, with little overlap and limited
gaps in talk. When overlaps occur, repair mechanisms such as one party terminating
their turn are implemented to ‘fix’ the interactional trouble encountered (Sacks et al.,
1974). Sacks noticed that what a speaker does in their next turn is related to what the
prior speaker did in the immediate prior turn (Psathas, 1995). This noticing by Sacks
contributed to the initial understanding of how turn taking helps to organise
sequences in interactions.
Organisation of sequences in conversations.
The organisation of sequences in conversation is most evident in adjacency
pairs. Adjacency pairs have structural or formal properties that 'go together'. They
34 Chapter 3: The study of children in the institutional setting of the classroom
usually consist of two turns (Sacks, 1995) and have rules that members either
consciously or unconsciously follow during turns. What is said by the first turn
speaker, known in conversation analysis as the first pair part, is relevant to the
second turn response (Schegloff, 2007), known as the second pair part.
On completion of a first pair part, the speaker stops and the next speaker starts
to complete the second pair of that unit, for example, a question may be a first pair
part and the answer is the second pair (Maynard & Peraklya, 2003). In both formal
and informal talk, adjacency pairs aid in the sequence of conversation, enabling
members to make sense of the orderliness of the interaction (Psathas, 1995). As well,
the respondent relates their turn to what is said in the first turn. Examples of
adjacency pairs include greeting-return greeting, question-answer, closing-return
closing (Schegloff & Sacks, 1973), invitation-accept/decline invitation, offer-
accept/decline offer, complaint-apology/justification (Maynard & Peraklya, 2003;
Psathas, 1999; Sacks, Schegloff, & Jefferson 1974). Question and answer adjacency
pairs are common in interaction and serve a range of purposes, including information
seeking (Schegloff, Jefferson, & Sacks, 1977), requesting (Curl & Drew, 2008) and
assessing (Heritage & Raymond, 2005). Questions ‘do asking’. Question and answer
sequences will now be discussed in more detail.
Question and Answer Sequences – A common adjacency pair
In conversation, questions are described as the questioner wishing to 'find out'
something that they do not know the answer to. Heritage and Raymond (in press)
point out that when members ask questions, they take a position of not knowing the
answer. Heritage and Raymond (in press) label this lack of knowledge a “k-”
position. The questioner places the receiver in a position of knowing labelled “k+”.
Heritage and Raymond show that there is an epistemic gradient between the
questioner having no knowledge of the answer to having some knowledge of the
answer and the question design can “establish a distinctive gap in knowledge, a
distinctive epistemic gradient between questioner and answerer”. Heritage and
Raymond provide the following four question designs as an example of the varying
levels of knowledge claimed by the questioner in the design of the question: (a) Who
did you talk to? (b) Did you talk to John (c) You talked to John didn’t you? (d) You
talked to John?
Chapter 3: The study of children in the institutional setting of the classroom 35
Enfield, Stivers and Levinson (2010) write that questions have the ability to
“repair (What did you say?), offer (Would you like a hand?), request (Do you have a
spare pencil?), challenge (Why are you doing that?) and so on” (p. 2615). Schegloff
(2007) points out that sometimes questioners ask questions to which they already
know the answer. These “known answer questions” (Schegloff, 2007, p. 223) are
sometimes referred to as “test questions” (Schegloff, 2007, p. 223), or “display
questions” (Long & Sato, 1983, p. 271). Both ‘known answer’ and ‘referential’
questions can be used to elicit information from the answerer. Stubbs (1983)
categorised information questions as X and yes/no questions. X questions require the
answerer to give more information or more detail than a yes/no question which
requires either an affirmative or negative response to the question. X and yes/no
questions can also be called open and closed questions (Wu, 1993).
Curl and Drew (2008) investigated two different types of requests to show that
speakers select how they frame the request based on their “entitlement” to make such
a request and the “contingencies” of the recipient being able to grant their request (p.
130). The first type being a request with a modal verb (e.g., could/can you ... etc) and
the second type is a “declarative” (p. 130) request that begins with “I wonder if ...”
(p. 129). When referring to ‘could’ constructions in requests, Curl and Drew (2008)
point out that such requests are treated as "unproblematic" (p. 147) as speakers
assume recipients are in a position to fulfil their request. For example, the utterance
“Could you close the door please, Sophie?” said to a child sitting on the floor, is
mostly likely to be treated by the person requesting the action as unproblematic with
the expectation that it will be done. On the other hand, “I wonder if...” (p. 130)
requests are an indirect way of requesting, framed by the speaker who might believe
that their request could quite possibly ‘put the recipient out’. In this way, indirect
requests help the speaker to avoid rejection in a direct way and therefore orient to a
preferred response rather than a dispreferred one. Raymond (2006) uses the term
‘yes/no interrogatives’ for yes/no questions and ‘wh’ interrogatives for questions that
require more than just a yes/no response. Some types of questions expect particular
types of replies. Schegloff (2007) points out that ‘wh’ interrogatives make relevant
the following types of replies:
Questions that begin with (or include) 'Who' makes a person reference
relevant as their answer; "where"- interrogatives make a place reference
36 Chapter 3: The study of children in the institutional setting of the classroom
relevant in their answer; "when" -make a time reference relevant; "how
long" -interrogatives make a duration answer relevant, and so on. (p.78)
By making relevant particular types of replies, responses can be categorised as “type
conforming or non-type conforming” (Raymond, 2003, p. 946). Raymond (2003)
notes that “non- type conforming” responses do not align with the expected response
type based on the question asked, where as “type conforming” responses do.
Additionally, questions in conversation do not have to be in the traditional
literary form. Tone and pitch as well as grammatical structure can be used to identify
a question. Sacks (1995) states, “rising intonation, special grammar and inversions”
(p. 287) can be used to recognise a question. However, questions are not always
identifiable via their paralinguistic properties, and can be treated as questions by
members within the context of the unfolding interaction.
Sacks (1995) points out that the rule associated with the asking of questions is
that a “person who asks a question has a right to talk again afterwards” (p. 49). This
rule can provide a vehicle for an extended period of talk (e.g. question, response,
question, response) (Sacks & Jefferson, 1995). This form often is used by teachers.
The person asking the questions quite often has control of the conversation and can
choose to ask another question after the answerer has responded. Sacks (1995)
describes the questioner who continues to ask questions after each response as
implementing the “chaining rule” (p. 264). This means that the person who asks the
question can talk again after the other has answered, and has the right to ask another
question. In effect, the questioner has made a chain with no predefined set length
(Sacks, 1995). A sequence could be made up of QA QA QA and could continue for
longer or shorter durations. Sacks (1995) writes that the questioner has the right to
“draw a conclusion” (p. 54) once the answerer has responded to the question; that is,
to provide feedback, summarize or comment in order to conclude the sequence of
talk.
Pre-expansion, insertion and post expansion sequences.
Rarely does a sequence of talk involve only one adjacency pair. Sequences of
talk can be extended through the implementation of additional adjacency pairs
(Schegloff, 2007; ten Have, 2008). Talk can be extended using pre-expansions,
insertion sequences and post expansion sequences (Schegloff, 2007). These extended
sequences are themselves made up of adjacency pairs, and are discussed below.
Chapter 3: The study of children in the institutional setting of the classroom 37
Pre-expansions do preparatory work and can include “pre-invitations, pre-
requests and pre-announcements” (Schegloff, 2007, p. 39). Schegloff (2007) explains
that pre-expansions “serve as an alert to recipients that what is to follow is built to be
an informing or telling of news”, or as a “contingent next step” (p. 39). Insertion
sequences may be inserted between adjacency pair first pair-parts and second pair-
parts causing an extended sequence of talk. An insertion sequence may alter the
immediate response or answer to the first pair-part of an adjacency pair (Maynard &
Peraklya, 2003). This is usually the case where a participant requires more detail in
order to complete the second pair-part. For example,
Teacher: Where is your homework?
Child: Is it due today?
Teacher: Yes.
Child: Sorry, I left it at home.
Post expansion sequences extend the sequence of talk past a point of possible
completion. An example offered by ten Have (2008) is when an assessment is
provided after a response to a question. For example,
Teacher: Did you bring your homework today?
Child: Yes
Teacher: That’s great, thank you.
With such complex, co-ordinated actions involved in the organisation of talk
between members, it is to be expected that participants will encounter some
difficulties during interactions. I will now turn to discuss the concept of ‘repair’ in
interaction, used by participants to remedy interactional trouble.
Organisation of repair in conversations.
The third feature of talk-in-interaction is repair. In social interaction, repair
refers to the methods that members orient to in order to ‘fix’ interactional problems
(Hutchby & Wooffitt, 2008). Maynard and Peryakla (2003) describe errors,
mishearings, glitches in turn transition, and problems of meaning as some of the
‘troubles’ encountered in the sequence of talk and turn taking. A repair must be
initiated by one of the members of the interaction (ten Have, 2008). Hutchby and
Wooffitt (2008) list four types of repair sequences (explained below):
Self-initiated self-repair
Other-initiated self-repair
38 Chapter 3: The study of children in the institutional setting of the classroom
Self-initiated other-repair
Other-initiated other repair (p. 60)
A self-initiated self-repair means that the problem is identified by the current
speaker and is repaired by the current speaker. Sidnell (2010, p. 111) provides the
following example of a self-initiated, self-repair:
(1) Self-initiated self-repair (YYZ.5.1:22–6, 24)
22 Bev: Okay wul listen ((smile voice))
23 .hh (.) >Are=you gonna be at my house at what time on
24 uh Fri:- on Sund [ay?
25 Ann: [What time am I (.) to be there at.
26 Bev: I think a little before se:ven.=
In line 24 Bev, cuts off the word “Fri”, to repair, correcting the day to “Sunday”.
Sidnell (2010) notes that self-initiated, self-repairs are most often “indicated by
perturbations, hitches and cut-offs in talk” (p. 111).
An other-initiated, self-repair means that the recipient has indentified
interactional trouble but the speaker issues the repair. Sidnell (2010, p. 111) gives the
following example of an other-initiated, self repair:
(2) Other-initiated self-repair (NB:1.1:6,18–27)
01 Jon: Well I’m s:↑ure we c’get on et San Juan ↑Hi:lls ↑that’s
02 ni:ce course ah only played it ↑o:nce.
03 Guy: °Uh huh?°
04 (0.6)
05 Guy: a→ .hhh °↑It’s not↑ too bad,°
06 (0.4)
07 Jon: b→ Hu:h?
08 Guy: c→ ’S not too ba:d,
09 (.)
10 Jon: No:.
In this other-initiated, self-repair, Jon initiates a repair in line 7, by saying “Hu:h? To
indicate he has not heard Guy. Guy corrects this in line 8 when he repeats, “S not too
ba:d,”.
A self-initiated, other-repair involves the speaker as identifying the trouble but
the repair is issued by the recipient. For example:
01 Luke: We go to grandma’s house on- what day?
02 Brooke: Friday
Chapter 3: The study of children in the institutional setting of the classroom 39
In this example, Luke initiates the repair by cutting off, then asking for help as to the
day they would be going to their grandma’s house. Brooke issues the repair when she
says, “Friday”, informing Luke of the day they would be going.
The final type of repair, other-initiated and other-repair, involves the recipient
both initiating and repairing the interactional trouble. For example:
01 Joshua Sara and I will be going to America in July next year.
02 Sara You mean June.
The importance of repair is documented by Schegloff (1992) who shows that
members use repair to construct joint meaning and to mutually orient to “common”
topics as the interaction unfolds, enhancing understanding between members.
It is on the basis of co-constructed understanding, using the three features of
talk discussed previously that provide the framework for conversations to be
analysed and for social life to be investigated using ethnomethodology and
conversation analysis.
The Study of Children using Ethnomethodological and Conversation Analysis
Approaches
Ethnomethodology is concerned with explicating how everyday social
practices such as classroom practices are accomplished. Speier (1973), whose
interest was in studying children and how their everyday social practices were
accomplished, argued that research, to that point, had failed to consider the
contributions that children make in interactions.
Speier (1973) points out that children “adapt to their social environment” (p.
138) and “learn to adapt themselves to its particular ways” (p.139). So too, Mackay
(1991) argued that if children are treated as “equally social beings” to adults, their
interactions are illuminated as being “rich and varied” (p. 23). Interactions have been
highlighted in studies using empirical data with a focus on children’s lives in the here
and now, rather than on a set course towards adulthood.
Adding to the work of Speier (1973) and Mackay (1991), other innovative
research has shown that children are capable of, and competent in, constructing and
managing their own social worlds (Cromdal, 2004, 2005; Danby & Baker, 1998,
2001; Hutchby & Moran-Ellis, 1998). For example, Danby and Baker’s (2000)
40 Chapter 3: The study of children in the institutional setting of the classroom
research, in the block area of a preschool setting, investigated the social order as an
accomplishment of in situ interactions between a small group of boys. Analysis
revealed that participants oriented to a social order that was managed through their
co-constructed interactions. In co-constructed interactions, members called on
additional interactional resources to manage their social order. Analysis showed that
conflict was sometimes used to test alignment between members, and that positions
of power and identity constantly evolved through interaction. This study explicated
the in situ competence of members to manage their own social order using a variety
of interactional resources.
Ethnomethodology, conversation analysis and educational order
Ethnomethodological studies of children also have investigated children’s
school life (Speier, 1973). Hester and Francis (2000) refer to six themes in
ethnomethodological studies of educational phenomena, including (a) educational
decision making, (b) standardised educational assessment and standardised testing,
(c) classroom order and management, (d) production of classroom activities and
events,(e) practical organisation and accomplishment of academic knowledge, and (f)
the child as practical actor (pp. 7-11). They show that this methodological approach
is successful in investigating members’ situated practices of everyday life in
educational settings.
Key studies drawing on ethnomethodology and conversation analysis to
investigate educational phenomena have examined turn taking in the institutional
context of the classroom, how teachers manage lessons, how teachers manage the
cohort and how teachers do the work of teaching. Such studies have been integral to
highlighting the “necessarily interactive ground of all (pedagogic) activities”
(Cromdal, 2002, p. 127). They will now be discussed.
Turn taking in institutional contexts and the classroom.
According to Speier (1976) and Sacks (1995), adults have a disproportionate
number of speaking turns in comparison to those of children. Speier (1976) identifies
asymmetry where the “child has restricted conversational rights” (p. 101) and where
adults manage children’s speaking rights. For example:
An adult can enforce silence upon a child or a group of children. For
example, parents can ask their children to be quiet at the dinner table.
Chapter 3: The study of children in the institutional setting of the classroom 41
An adult has the right to dismiss a child from his presence. For example, a
child in the classroom may be sent away from the whole group if the
teacher feels the behaviour is against what the adult would like. (Speier,
1976, p. 101)
Drew and Heritage (1992) point out that additional features of talk relate
specifically to institutional interactions. Institutional settings usually have specific
goals, as well as specific roles for participants. For example, participant roles within
a classroom may include teacher and student and the overarching goals associated
with this setting are those of teaching and learning. Participants’ interactions orient to
their institutional specific roles and goals. In addition, Heritage (2004) points out that
some special turn taking procedures underpin interactions in formal settings.
Interactions where there are special turn taking procedures include debates,
ceremonies, meetings, formal lessons and court hearings. Participants can be
sanctioned for not following 'correct' procedural order, such as when a child calls out
an answer in a classroom or speaks when the teacher is talking (Heritage, 2004).
These turn taking procedures include the pre-allocation of speaking turns, with one
party usually asking the questions and another answering. McHoul (1978) studied
turns to talk in the classroom and points out that teachers have more opportunities to
talk than do their students. He proposed additional turn taking rules for classroom
talk, to those proposed by Sacks et al. (1974) in relation to mundane conversation.
These additional rules are used to manage lessons and to position the teacher as
“director” (p. 188) of the conversation.
Chapter Summary
Underpinning this study is the competence paradigm where children are
competent to manage interactions in situ. Ethnomethodology and conversation
analysis form the conceptual framework of the study. Ethnomethodology and
conversation analysis have been discussed for their theoretical, methodological and
analytic merit for the study. Applications of ethnomethodology and conversation
analysis have investigated teacher-child interactions in classroom contexts. Of import
for this study is that the work of the teacher ‘gets done’ through interaction. The next
chapter addresses the research design of the study, and the analytic and ethical
considerations used to explicate how a teacher and two children accomplish a Web
search.
Chapter 4: Research design, the analytic and ethical considerations of the study 43
Chapter 4: The Research Design, the Analytic and Ethical Considerations of the Study
This chapter discusses the research design, methodology and methods of the
study. The first section of the chapter discusses data collection procedures, the
research site and participants. The next section of the chapter discusses the data
analysis approach, reliability, validity and the ethical considerations of the study.
The study
Data.
The study draws upon data collected within a larger study entitled KNET, Kids
and the Internet (2010) (University Human Research Ethics Committee, Approval
#0700000725). The data set consisted of eight hours of video-recorded observations
of a classroom of 17 children in a preparatory year classroom. Brooks-Gunn, Berlin,
Leventhal and Sidle Fuligni (2000) write about how secondary data analysis affords
opportunities for data sets to be analysed using a variety of analytical approaches
leading to additional findings. While KNET, Kids and the Internet (2010) sought to
investigate childrens’ Web searching and interactions with Google, this thesis reports
on a 12 minute episode from the data set focussing on the interactions between a
teacher and two children while engaged in a Web search. The selected episode
captured the interactions of a teacher and two children from the beginning of a new
search (including the discussion where members negotiated a new subject to search)
until the completion of the search using the Google search engine.
Participants and setting.
The setting was a preparatory classroom in an inner city state primary school.
There were 17 children in the class, and 12 children aged five and six years
participated in this study. In accordance with the ethical agreement, the five children
who did not participate were not video-recorded. In the classroom, there was one
teacher with a Masters of Education qualification and a teaching assistant who did
not have formal teaching qualifications. According to the Socio Economic Index for
Areas (Australian Bureau of Statistics, 2008), 74.6% of those within the
demographic area in which the school was located had access to the Internet. The
2006 Census Quick Stats (Australian Bureau of Statistics, 2006a) showed the suburb
comprised of 74.9% Australian citizens and 23.2% born overseas. The main
44 Chapter 4: Research design, the analytic and ethical considerations of the study
language spoken at home was English, however other languages spoken at home
included Mandarin, Cantonese, Italian, Korean and German. In the 2006 Census, the
labour demographic mostly consisted of professionals making up 35.1% of this
suburb’s population. Additionally, clerical and administrative workers accounted for
14.5% of the work force, community and personal service workers represented
11.2%, sales workers 10.6% and managers 10.3%.
The preparatory classroom was equipped with two computers with Internet
access, located side by side on a table along the side wall at the entry to the room.
The room included a book and science area, a large mat where children sat for group
time, and trapezoidal tables positioned in groups but not allocated to individual
children. When logging on to the computer, children were required to navigate the
school’s complex log-on procedures in order to gain access to the school server and
therefore the Internet. They utilised the computers at various times during the school
day in order to research information relevant to their interests and to class projects.
The children were able to work independently, in pairs or in small groups at the
computer/s, with or without a teacher being present. The children chose who they
worked with as there were no predetermined partnerships or groups.
Children participated in ‘formal’ computer lessons in a computer laboratory in
a separate classroom of the school, with an information technology teacher who
explicitly taught the children about software. It was noted that, during these ‘formal’
lessons, children did not access Web search engines, as the focus was use of software
including Microsoft Word, PowerPoint and Paint.
At the time of the study, the Early Years Curriculum Guidelines (ECYG)
(Queensland Studies Authority, 2006) was the mandated curriculum implemented in
the preparatory year in Queensland. The ECYG provide learning statements for five
early learning areas such as (a) Social and personal learning (b) Health and physical
(c) Language learning and communication (d) Early mathematical understandings (e)
Active learning processes. The learning statements provided broad curriculum
expectations and suggestions for planning, interacting, reflecting, monitoring and
assessing. The following points, from the ECYG (Queensland Studies Authority,
2006) underpin the approach to literacy teaching and learning:
Chapter 4: Research design, the analytic and ethical considerations of the study 45
Children become readers and viewers by using emerging understandings to
predict and make meanings from a variety of written, visual and
multimodal texts. Teachers plan to teach children to use emerging
understandings of some symbols, language patterns, conventions, and
letter-sound relationships to predict, confirm or make meanings from a
variety of written, visual and multimodal texts. (p. 68)
Children become writers and shapers by experimenting with emerging
understandings of written, visual and multimodal texts to communicate meanings.
Teachers plan to develop children's understanding of the relationships between letters
and sounds/finger-spelling during experiences with writing. The ECYG suggests
teachers may look for evidence that the child:
experiments with letters, words, symbols and /or drawings
to write or shape simple texts
demonstrates an understanding of some sound-letter
relationships when writing for personal purposes identifies
a small number of letter names and sounds, in scaffolded
situations
writes from left to right
can point to where print begins when asked (p. 69)
The preparatory year classroom followed the well known plan-do-reflect
approach to learning (Queensland Studies Authority, 2006), which invited children to
initiate, implement and complete learning experiences based on their interests. These
experiences were completed individually, in small groups or in whole groups and
ideas for experiences were initiated by the children or teachers. A planning meeting
was timetabled into the program so that plans could be shared, discussed and
documented with the class before the commencement of ‘inside time.’ Inside time
allowed children time to implement their plans and lasted for approximately one and
a half hours most days during the week. At the completion of inside time, children
were encouraged to reflect on their experiences as a way of communicating their
learning, as well as providing the basis of future plans.
As this study was interested in the everyday practices of school life, there was
no intervention or alteration to the routine of the class. The school day followed the
‘typical’ routine of the whole school in relation to classroom work time and
playground access, including bell times, lunch and morning tea times and play times.
Teacher-led whole class planning meetings with the children were timetabled at the
beginning of this indoor session, so that collaborative plans could be shared and
46 Chapter 4: Research design, the analytic and ethical considerations of the study
discussed with the teacher and with each other. It was during this planning time that
the teacher organised individual and small groups of children; and also invited
students to use the Internet to search for information. The environment was organised
in such a way that children were able to self select materials and resources to support
topics of interest initiated by children and adults. Commercial materials including
games, educational toys and construction sets were also available for self selection,
and children could access additional materials as required.
During the period of data collection, the children had been discussing and
making posters about environmental issues, a focus initiated by the children. Many
children became involved and brought books about the topic from home. Some
children were designing and ‘publishing’ posters, while others were invited to use the
Internet to search for information for their posters. The stimulus for the episode
analysed in chapter five was a child who brought a book from home about what
animals ate. Ethan and Harry, the children reported on in the thesis, used the Google
search engine to find out information about what different species of animals ate.
Method of data collection: Video-recording.
The video recordings of the classroom were collected over three days during
the course of a week, between 12.00 noon and 1.30 pm, the time that the children
engaged in independent and small group work, and when they had access to the
computers in the classroom. Data comprised of eight hours of video-footage of
children as they searched for information online using the search engine, Google.
Two video cameras were used to record the data. One camera was placed on a tripod
behind the computer to capture the faces of participants. The second camera was
hand-held to record the on-screen activity and keyboard and mouse actions.
Ethnographic research methods, such as video observations, are especially
appropriate for documenting children’s interactions. Video recording interactions of
children in situ can enable data to be viewed and reviewed, allowing for repeated and
detailed analysis of social interactions (Atkinson & Heritage, 1984; Danby, 2009),
including verbal and visual aspects of communication. Video recorded data, in a
study of this kind, are appropriate for the following reasons:
Chapter 4: Research design, the analytic and ethical considerations of the study 47
Video data documents social interaction in real-time allowing talk, non verbal
actions and the contexts of the interaction to be recorded (Heath, 2010;
Silverman, 2000).
Video recordings capture much of the non verbal aspects of communication
not easily apparent when using field not observations alone (Silverman, 2000).
Video recordings provide a resource to examine the micro details of
interactional conduct (Pomerantz & Fehr, 1997).
Recordings enable the analyst to view and review the data allowing for
detailed transcription and developing an analysis (Pomerantz & Fehr, 1997).
Previously unnoticed aspects of ‘talk–in–interaction’ may be illuminated
during repeated viewings of the video recorded data (Psathas, 1999).
Video recordings allow the researcher to view multiple viewpoints of the data
and to investigate different issues (Heath, 2010).
Video recordings offer a public display of the empirical data that others may
observe (Perakyla, 1997). This contributes to the reliability of the study.
Examples of researchers using video and audio recorded data include Danby
(1996, 1998), Cromdal (2004), Goodwin (2006) and Butler (2008). Danby’s (Danby,
1996) study video-taped the social interactions of children aged three to five years
during their daily indoor play session at a child care centre. She analysed one episode
of her video recorded data from two perspectives. The first perspective was from a
traditional early childhood view and the second was from a perspective of children
creating their own social memberships through interaction. Cromdal (2004)
investigated disputes in bilingual children, aged 6 to 8.5 years of age, during play
experiences in Sweden. Over 10 hours of analysed video data showed that children
use strategies associated with bilingual practices as a way of fuelling arguments.
Goodwin (2006), over a number of years, has used audio and video data to explicate
the social organisation within children’s peer groups, seeking to understand how
children are rejected from peer groups based on children’s cultural backgrounds,
social demographic and gender stereotypes. Butler (2008) studied a group of six and
seven year old children during three lunch breaks, in a school playground, and
became particularly interested in a game the children created called ‘Fairy Club.
Butler’s (2008) analysis that focused on children’s talk and social interactions
48 Chapter 4: Research design, the analytic and ethical considerations of the study
showed children’s competence in co-constructing interaction, their intersubjectivity
and their associated social actions.
A number of studies use video recorded data and applied conversation analysis
to focus on social interactions within early childhood classrooms and playgrounds
more generally. Danby and Baker’s (1998) study focused on children’s social order
in the block area of a child care centre to show how the children used ‘talk’ to
manage their social order, regardless of the ‘rules’ of the classroom and how the
members built and constructed gender practices, in particular masculinity. A study by
Bjork-Willen (2008) utilized 37 hours of video recorded data to study the
organisation of social actions at a multilingual preschool in Sweden. She found that
children encountered interactional trouble when the routine of the classroom familiar
to the children was changed spontaneously. Cobb-Moore and colleagues (2009)
video recorded children’s free play over a one-month period. They identified that the
interactional resources employed by the children included “justification, category
work and the pretend formulation of place” (Cobb-Moore, 2008). Children employed
these interactional resources as a means to “organise, manage and participate” in
social interactions (Cobb-Moore, 2008). Theobald (2009) investigated children’s
social worlds within a preparatory school playground, using video stimulated recall.
Theobald (2009) asked participants, after watching a video recording of a particular
event that occurred in the school playground, to discuss their participation in the
event. Her analysis uncovered that children used ‘telling or dobbing’ as a way of
managing interactional problems and that children used ownership over their game
ideas as a way of controlling the game. Church (2009) investigated peer disputes of
children aged between three to five years in day care settings to show that children’s
arguments follow patterns. These patterns “may operate as a universal organisational
principle of sequences of adversative discourse” (p.43). Bateman (2010) researched
prosocial and antisocial behaviour of four year old children in the playground, to
show how social relationships are co-constructed. She found that all children
contribute in “co-constructing social relationships to create the immediate context”
(p. 14). These studies are part of a relatively small suite of studies to use video and
audio recorded data to examine the social interactions of children’s everyday
experiences. They highlight the interactional competence of children as they drew on
a range of strategies to manage their social order.
Chapter 4: Research design, the analytic and ethical considerations of the study 49
While studies employing conversation analysis to investigate the social
interactions of young children as they engage in Web searching are scarce, there are
some studies that focus on the social interactions of older children as they engage
with ICTs in situ. For example, Cromdal (2005) investigated the bilingual order of
two girls in grade 4, working collaboratively with a word processing program on a
school computer, to create a text based on Victorian living. The focus of his analysis
was how participants used a “local bilingual order” (p. 344) to create and edit their
text for their project in order to accomplish the collaborative task. His analysis
revealed the interactional resources used by participants, as well as the importance of
social interactions to complete a collaborative project. Birmingham, Davies and
Greiffenhagen (2002) investigated how teachers work to supervise pupils working
collaboratively using a specific computer program associated with their learning
around William Shakespeare's Macbeth. Conversation analysis was used to explicate
how the teacher intervened while two children worked on a specific program on a
computer during an English class. Cekaite's (2009) study investigated behaviours of
8th grade students in Sweden as they worked with spell check software embedded in
Microsoft Word and investigated how students used technological resources to meet
their needs. Analysis highlighted how social interactions incorporated the spell check
software into the interaction and how subsequent actions to correct spelling errors
were a result of collaborative efforts including the "co-ordination of actions, common
understandings and the alignment of student's perspectives" (p. 331). Greiffenhagen
and Watson's (2009) research investigated how students aged 13 to 14 years looked
at 'visual repair' focusing on instances "when participants have trouble in
understanding what someone has just witnessed and visibly done on a computer
screen" (p. 69). Results emphasise how participants co-create and co-produce mutual
understanding, including that of repair, when working with a partner on a specific
task using a computer program. To date, there are only a handful of studies
investigating members’ interactions as they search for information online in early
years classrooms - the focus of this study.
The third and final section of this chapter discusses the methods for
undertaking data analysis and the ethical considerations of the study.
50 Chapter 4: Research design, the analytic and ethical considerations of the study
Data analysis
In order to discover and analyse interactional phenomena, data analysis
occurred within various stages (Psathas, 1995). The initial stage of data analysis
involved “unmotivated looking” (Psathas, 1995, p. 45), repeated viewing and
reviewing of the video data, allowing analysis to commence with the data itself
rather than commencing with preconceived ideas about the data.
Repeated viewing and reviewing was crucial in my initial approach to data
analysis. After watching the video footage many times, I began documenting what I
noticed (Refer to appendix A). My noticings alerted me to how the teacher and
teacher aide initiated questions, and the topic of questioning became my initial focus.
As I investigated the data further to develop a corpus of interactions where
questions were used, it became apparent that there were many interactional resources
that ‘did questioning’. I documented initial observations of two extracts taken from
two episodes of interaction, one involving the assistant and the other involving the
teacher (See appendix B). From these observations, I became interested in the
decision making opportunities afforded by the teacher’s interactions with the
children. It was the teacher’s style that really intrigued me leading me to a new focus
on teacher-child interactions. I decided to focus on teacher-child interactions as they
searched for information using the Web. It was this focus that guided my decision as
to which episode was transcribed and analysed in greater detail. I chose an episode
where the teacher interacted with two children from the commencement of a Web
search through to completion, capturing the larger study’s intent of finding out about
young children Web searching, as well as my interest in teacher-child interactions.
The selection of this “single episode” (Schegloff, 1987a) enabled fine-grained
analysis of the organisational aspects of participant’s talk-in-interaction. The
underlying belief that talk-in-interaction is “organised and orderly not” (Schegloff,
1987a, p. 102) means that while it is not possible to predict what members will say
and do during interaction, we can analyse the talk for its organisation focusing on the
“conversational strategies and devices which inform and drive its production”
(Hutchby & Wooffitt, 1998, p. 121). This process allowed the empirical, rather than
conceptual, organisational details of the unfolding talk to be illuminated and used to
‘test’ past research on the phenomena of talk-in-interaction (Schegloff, 1987a).
Chapter 4: Research design, the analytic and ethical considerations of the study 51
Data were analysed for the production and management of sequential
organisation of members’ situated practices, to produce descriptions of recurrent
patterns of social interactions and language use (Perakyla, 1997). It followed
Pomerantz and Fehr’s (1997, pp. 71-74) suggested five steps for analysis. These are
explained now.
1. Sequence Selection. The first step involved selecting a sequence that interested the
researcher. The selected sequence was the process of Web searching, from finding a
search subject to the completion of a Web search.
Fine grained detailed analysis of the selected episode involved the transcription
of the data. Transcription is the process of documenting key features of talk
including intonation, pauses, sound stretches, emphasis and utterances as well as the
verbal language used within a co-constructed social interaction (Cuff et al., 1998;
Psathas, 1995). In order to document the details of talk, gestures and pauses, one
minute of video recorded data can take up to 30 hours to transcribe. While transcripts
cannot replicate what is captured on the video recording, they can serve as a way of
informing the reader of the member’s conduct that can be heard or seen on the
recording (Hutchby & Wooffitt, 2008; Pomerantz & Fehr, 1997). Transcription
conventions originally devised by Gail Jefferson were used to transcribe the data
(See Appendix C). In addition, decisions as to how to represent screen reading and
gesture when members oriented to the information displayed on the screen were
made by considering previous research. Church (2010), in her study investigating
opportunities for learning during storybook reading, used italics to represent the
teacher reading from a book. This worked to differentiate reading from conversation.
Like Church (2010), transcript notation here also used italics to represent reading
from the computer screen. For example, when the teacher read “what do crabs eat”
from the screen, it was italicized in the transcript:
SUSIE what do:: crabs ea::t (.) that’s that one but you
wanted-=
Non verbal gestures and gaze were represented by a comment in double
brackets. For example, ((Ethan points to ‘p’ on the keyboard line 715)). Double
brackets are commonly used in conversation analytic studies to represent non verbal
communication.
52 Chapter 4: Research design, the analytic and ethical considerations of the study
Transcribed data were examined to identify the openings and closings of
episodes, how members commenced talk about a topic and how they brought closure
to the topic. Sequences of talk guided analysis, rather than a focus on single
utterances of members. Pomerantz and Fehr (1997) recommend thinking about
sequences as “products of negotiation” (p. 71). Sequences are co-constructed by
members as members produce turns at talk based on their understanding of the
immediately prior turn to talk (Sacks, 1995).
2. Characterization of the actions within a sequence. In order to identify the actions
within sequences, I analysed the relationship between turns and corresponding
actions. Analysis focused on what speakers did in their next turns and how it related
to what prior speakers did in their immediate prior turns (Psathas, 1995). The
relationship between turns within sequences is fundamental in conversation analysis
as “a systematic consequence of the turn-taking organisation of conversation that it
obliges its participants to display to each other, in a turn’s talk, their understanding of
other turns’ talk” (Sacks et al., 1974, p. 728). In so doing, this displayed meaning is
also on show for the analyst.
3. Consideration of how the speakers’ package their actions. How speakers “form up
and deliver actions” (Pomerantz & Fehr, 1997, p. 72) was the focus of this step. This
step considered what the speakers were trying to accomplish in their turn, and how
the receiver interpreted the message received and their consequential action.
4. Consideration of the timing and the taking of turns. This step considered the turn
taking relevance points, transitions between turns and how the next speaker was
chosen.
5. Consideration of the implication of certain identities, roles and relationships for
the interactions. Pomerantz and Fehr (1997, p.74) ask, “Are the ways that these
interactants talked and acted appropriate across a wide range of relationships, roles,
statuses or do they implicate particular identities and/or relationships between
them?” (p. 74). The implication of the roles of teacher/student as well as those of the
adult/child was considered in the analysis.
These five steps make possible a process to investigate the interactional
resources used by members in ‘actual’ instances, and how they were used to show
the social and pedagogical order in the episode.
Chapter 4: Research design, the analytic and ethical considerations of the study 53
Reliability and validity
Reliability in qualitative research is concerned with the representation of data.
Research tapes and transcripts are considered “raw material” (p. 285) and the quality
of recordings and transcriptions have implications for the reliability of the research
(Perakyla, 1997). Audio and video recorded materials are “highly detailed and
publicly accessible representation of social interactions” (Perakyla, 1997, p. 203).
For this reason, selected transcripts, pertinent to analysis, have been included in the
thesis, thus giving the reader direct access to the data in order to make the analytic
process as transparent as possible.
To gain expertise in conversation analysis and transcription, I joined the
Transcript Analysis Group, a research interest group that operates across three
universities - Queensland University of Technology, Griffith University and the
University of Queensland. The Transcript Analysis Group met regularly to discuss
and analyse transcript data. Additionally, I attended workshops facilitated by
members of the Transcript Analysis Group, which helped me to develop and refine
my transcription and conversation analytic skills.
Talk-in-interaction is seen to have three recurrent features, those of sequential
organisation, turn taking and repair. Results can be ‘tested’ or validated to ensure
interpretations reflect these features (Heritage, 2004). Sacks et al. (1974) point out:
While understandings of other turns’ talk are displayed to co-participants,
they are available as well to professional analysts, who are thereby afforded
a proof criterion (and search procedure) for the analysis of what a turn’s talk
is occupied with. Since it is the parties’ understanding of prior turns’ talk
that is relevant to their construction of next turns, it is THEIR understanding
that are wanted for analysis. This display of those understandings in the talk
of subsequent turns affords both a resource for the analysis of prior turns and
a proof procedure for professional analyses of prior turns – resources
intrinsic to the data themselves. (p. 729)
As conversation analysis explicates the displayed meanings of members, their
confirmation of the analysis comes from the members’ talk and action made relevant
to each other as members of the interaction.
Researcher Reflections
My role as researcher required considerable reflection. I initially had difficulty
accepting the evolving process of the research project, but realise now that it was a
54 Chapter 4: Research design, the analytic and ethical considerations of the study
necessary part of the process and actually helped to shape my study. Additionally, it
was difficult to leave behind my 18 years of teaching experience. I found it almost
impossible, at first, to bring a scholarly distance to analysing the interactions
between the teacher and young children, but was reminded by my supervisors to
draw upon data to support my analytical claims. I could only explicate and analyse
what was evident in the data. As well, my analysis was open to analysis by others
because of the inclusion of the transcribed data extracts.
Ethical considerations
As noted earlier, this study draws on data already collected within a larger
study entitled KNET, (Spink et al., 2010). In line with the University’s adherence to
National Health and Medical Research Council Guidelines for Ethical Conduct of
Research with Humans (2007), an ethics application was submitted to and approved
by the University Human Ethics Committee, prior to commencement of data
collection (Approval #0700000725, see appendix D). Information sheets and consent
forms were provided to the school principal, teaching staff, parents and children (See
appendix E) and voluntary informed consent was obtained by participants.
Research with children can raise significant ethical concerns (Australian
Government, 2007; Danby & Farrell, 2004; Farrell, 2005). Recruitment, consent,
respecting the rights of participants, honouring research sites, risk management and
confidentiality (Creswell, 2005; Farrell, 2005; Marshall & Rossman, 1999) were all
important ethical considerations that underpinned the design, planning and
implementation of the study.
Consent
Information about the study was given to the school principal, teacher, teacher
assistant, parents, and children, through information sheets and face-to-face
meetings. Outside these meetings, the researchers were available for teachers,
children and parents to ask questions about the study. The researchers reassured
parents that their child’s participation in the research project was voluntary and that
consent could be withdrawn at any time. The principal, teaching staff, parents of
participating children, and the children themselves were asked to give informed
consent by signing a consent form after reading an information sheet. A separate
information sheet was written specifically for the children, using child-friendly
Chapter 4: Research design, the analytic and ethical considerations of the study 55
language. Seeking voluntary and informed consent from the children in this study
was a deliberate methodological decision and is an important consideration for
research with children. The view that children should have a ‘say’ in research about
themselves (Farrell, 2005) aligns with the ideas espoused in the United Nations
Conventions on the Rights of the Child (1989), which advocates that children be
consulted about matters that affect them. As well, the competence paradigm
advocates that children are competent participants in their everyday worlds and are
capable of participating in making decisions about their everyday lives. In this case,
children were asked to make a decision regarding participation or withdrawal from
the study. In addition, parents were asked to discuss the study with their child in
order for the children to be completely aware of the study and what was required of
them as participants.
Parents were given the option to have the visual records distorted to ensure
anonymity of the participants at the time of consent giving.
The collected data are stored securely in locked cabinets at the Queensland
University of Technology and on university and home computers, only accessible
with passwords. Access rights are restricted only to the research team.
Dissemination of findings is an ethical matter. It is my responsibility, as
researcher, to ensure that my written publications or oral presentations reflect the
consent given by the study’s participants as well as by their guardians. Ensuring
anonymity proved to be more difficult than originally expected as participants’ faces
were visible on the video recording. Also, the children who participated were
wearing a school uniform of a distinct colour, the shirt featuring the school logo. The
audio recordings of the data included references to children’s names, as well.
In order to ensure anonymity, pseudonyms were used when the interactions
were transcribed. Additionally, a sound was inserted into the audio recording to
cover the child’s name. I required some additional technical expertise and used a
commercially available software program, “Studio Plus”, to cover participants’ ‘real’
names in the audio recordings. Any dissemination of findings that involves the use of
the video recordings will involve blurring the faces and the school logo.
Alternatively, I may choose to use the video footage of the back of participants’
heads, therefore ensuring participants and the research site remain anonymous.
56 Chapter 4: Research design, the analytic and ethical considerations of the study
Chapter Summary
This chapter provided an overview of the study’s conceptual framework,
research design, data collection and analytic methods. Within the conceptual
framework, conversation anlaysis and ethnomethodoly have been discussed using
theoretical aspects as well as examples of previous studies. The research site and the
participants have been considered in the section on research design. As well my
approach to data collection and analysis have been reviewed in the final sections of
this chapter. The next chapter focuses on data analysis of the selected episode and is
concerned with the social interactions of two children and their teacher as they
perform a Web search.
Chapter 5: Accomplishing Web searching through social interaction 57
Chapter 5: Accomplishing Web Searching through Social Interaction in a Preparatory
Classroom
In seeking to understand how Web searching is accomplished within the
context of social interaction, this chapter examines the interactions of a teacher with
two children as they undertake a Web search. The focus is on a “single case”
(Schegloff, 1987a, p. 101) of an “extended sequence of talk” (Hutchby & Wooffitt,
1998, p. 120) of two children and their teacher in an early years classroom as they
search for information on the Internet. The episode shows their Web search,
commencing with a discussion about the next search topic and continuing until its
completion. As little is known about Web searching in early childhood classrooms,
this analysis seeks to explicate how the teacher, with two children, in a preparatory
years classroom manages a Web search through social interaction. Specifically,
analysis focuses on how the teacher uses interrogatives, discourse markers, and multi-
unit turns to guide and shape the interaction, and how she scaffolds the children to
complete a Web search. In so doing, Susie has managed to support the completion of
a Web search through her roles of “collaborator, facilitator, listener, problem solver,
provoker and questioner” (Queensland Studies Authority, 2006, p. 12). Analysis
identifies the teacher’s pedagogic order to show how the children were competent
participants in this Web search and how the teacher afforded time, in the interaction,
for children to contribute suggestions, try out ideas and complete actions.
Phases of sequential organisation of Web searching
The episode shows two children and their teacher discussing, planning and
undertaking a Web search about ‘what tadpoles eat’. At the time of videoing, the topic
of ‘endangered animals’ had emerged from the interests of the children and a small
group of children had chosen to work on the computer to research information about
this subject. After finishing their search about endangered animals, they continued
using the Internet to seek information about additional topics of interest.
Analysis of the episode identified four phases of Web searching, accomplished
through finely co-ordinated and co-constructed social interaction by the teacher and
the two children. A summary of each phase, including the phase description,
characteristics of the phase and how long each phase was, is presented in Table 5.1.
58 Chapter 5: Accomplishing Web searching through social interaction
Table 5.1. Sequential organisation of Web searching in the classroom
Underpinning each of the four phases are the social interactions of the children and
teacher as they undertake a Web search. During the episode, participants draw on a
range of interactional resources, such as question and answer sequences, humour and
discourse markers as they collaboratively co-construct the four phases. Phases
organise the chapter to show how participants approach the task collaboratively to (a)
find the search subject, (b) type the question into Google, (c) consider the result
options and select one and (d) explore the selected result. First, I present my analysis
of the social interactions employed during phase 1, then continue through phases 2, 3
and 4.
Phase description Characteristics
of phase
Phase
length of
time
Phase 1: Finding a search subject
Discussion and negotiation between teacher and children as they decide on a new search subject
1 minute 46
seconds
Phase 2: Inputting the search query
Typing the search query into the search engine by a child who is supported by a peer and also the teacher
3 minutes 49
seconds
Phase 3: Considering the result options
The teacher facilitates the perusal and exploration of the returned results and the children make the decision as to which result option will be selected
2 minutes 14
seconds
Phase 4: Exploring the selected result
The teacher reads the information from the screen with the children. The teacher facilitates a discussion about the information read from the selected result
3 minutes 34
seconds
Chapter 5: Accomplishing Web searching through social interaction 59
The episode chosen for analysis features children and a teacher performing a Web
search about ‘what tadpoles eat’ in an early years classroom. The actual episode
chosen for analysis is 12 minutes in duration and focuses on the interactions between
a teacher and two children who commence and complete a Web search together.
The episode begins with two children, Ethan and Harry and the teacher (Susie)
initially discussing ‘what eats whales’. Prior to this, the children had raised concerns
about whales being hunted and eaten.
Phase 1 – Finding a search subject
Following the topic closure on whales, this extract begins with Susie closing
the topic about whales and endangered animals, and asking what the next search will
be. This phase finishes when the search subject “what do tadpoles eat” is decided
upon, and is ready to be inputted into the search engine.
Extract 1
SUSIE Exactly. that was endangered, now¿ what are we going to 607 sea:rch no:w what did you deci:de you wanted to look for? 608
(1.4) 609 Ethan Um (.) what eats a crocodile¿ 610 (0.8) 611 SUSIE A crocodi:le (.) interesting question (.) I see up here 612
though um what did you search here 613 Ethan Um wha:t do:: hermit crabs eat and what and what does um 614
(0.4) (dolphins) eat 615 SUSIE Well did you find out, 616 Ethan Um ye:s (.) we found out. ((Ethan nods yes)) 617 SUSIE Yeah but I wanna know because I was (speaking and) 618
helping with the other children= 619 Ethan =I do:nt remember, 620 (2.0) 621 SUSIE Well there’s a lot of words lo::t of wo:rds up here that 622
say dolphin could we click onto some of tho:se and have a 623 look 624
Harry Susie I’d like to 625 Ethan ((Ethan stands up and points at the screen)) 626 SUSIE Which one 627 Ethan That one 628 SUSIE [Okay] 629 Harry [Susie I’d like] to find out what would um what eats what 630
do tadpoles eat (cause I don’t really know) 631 SUSIE What do tadpoles eat (.) good questio:n= 632 Ethan tadpoles we don’t know 633 SUSIE Well do you want to do a search for tadpoles (food) 634 Ethan Oh what(.) if we sear:ch what do blue whales eat= 635 Harry =Oh:[::::] 636 SUSIE [We:ll] you’ve got [at the top ] 637 Harry [blue whales eat ]sharks 638 SUSIE what eats dolphins 639 Harry Blue Whales eat sharks 640 SUSIE Which one are we going to go:: with 641
60 Chapter 5: Accomplishing Web searching through social interaction
(0.6) 642 Harry Tadpoles I’m wanna do tadpoles (Ethan (.)) 643 Ethan What (.) do (0.4) >what do< puppies eat 644 SUSIE Puppies 645 Harry (um no puppies don’t)= 646 SUSIE =Smelly socks, (0.4) slippers,(.) all so::rts of things 647
okay Harry you sta::rt648
Susie starts with two ‘what’ interrogatives (Raymond, 2006), “now¿ what are
we going to sea:rch” and “no:w what did you deci:de you wanted to look for?” (line
607 – 608), designed to find out the children’s preferred subject for a new search.
Here, Susie’s turn includes the pronouns “we” and “you”. Sacks (1995) points out the
pronouns can indicate membership of participants. Susie’s use of “we” suggests that
this is going to be a shared activity (involving the teacher and children) and “you”
implies that Ethan and Harry have already made the decision regarding the next
search topic.
As a way of marking the end of the previous topic on whales and co-ordinating
the focus of future actions, Susie uses the temporal marker ‘now’ (line 607- 608).
Hilmisdottir’s (2011) research on ‘nu’ (Icelandish for ‘now’) shows that, when ‘nu’ is
used at the beginning of an utterance, it mostly “indexes the present moment" (p.
267). In this way, Susie indicates to participants that there is a shift from the previous
topic of endangered animals and whales to a new search. Susie manages the
interactional order through introducing a new activity, the task of deciding on a new
subject to search. In response, Ethan suggests, “Um (.) what eats a crocodile¿” (line
610). However, his suggestion gains the conversational floor for only a short time.
Susie repeats Ethan’s search question, “A crocodi:le”, then adds “interesting
question,” an insertion that ‘does assessing’ (line 612) (Schegloff, 2007). There is no
corresponding move to enter Ethan’s search question into the Google search engine.
Instead of accepting Ethan’s suggested search question of ‘what eats a
crocodile’, Susie’s “multi unit turn” (Schegloff, 2007, p. 104) works to change or
divert the focus of the conversation from a search subject proposal to a recall of a
prior search focussing on Ethan’s search history. She asks, “I see up here though um
what did you search here” (line 612). As Sacks’ (1987) notes in question and answer
sequences, “it takes an independent activity of a questioner (to put the question at the
end) and an answerer (to put the answer at the beginning) to get continuity of question
and answer across their respective turns” (p.58). Susie has positioned her question at
Chapter 5: Accomplishing Web searching through social interaction 61
the end of her turn, and Ethan responds to Susie’s question at the beginning of his
turn, aiding in conversational flow. He responds with his previous search subject,
“Um wha:t do:: hermit crabs eat and what and what does um (0.4) (dolphins) eat”
(lines 614-615). Susie next initiates a sequence of talk that focuses on finding out
about his search history, and not on his new search question. She asks, “Well did you
find out,” (line 616), which continues talk about his previous search. Schegloff and
Lerner (2009) write that “‘well’ prefaces operate as general alerts that indicate
nonstraight forwardness in responding" (p. 1), which could indicate disagreement
(Drew, Raymond, & Weinberg, 2006), or an issue or problem with the talk. In asking,
“did you find out” (line 616), which is designed for a Yes/No interrogative (YNI)
(Raymond, 2006), the question is designed to constrain the recipient’s response to
either a yes or a no. Ethan proffers a type conforming response, “Um ye:s (.) we
found out.” (line 617), prefaced with the thinking token ‘Um’ (M. Goodwin &
Goodwin, 1986), which might indicate that the speaker needs help in responding or
wishes to bide some time or to defer answering. Susie acknowledges Ethan’s response
with “Yeah”, and then seeks additional information, “Yeah but I wanna know because
I was (speaking and) helping with the other children=” (line 618 – 619). In extending
her turn with ‘but’ (line 618), she signals a contrasting idea. As Maynard (1992)
shows in his research about clinicians and recipients’ perspectives, ‘but’ is a contrast
marker that takes a position of disagreement or disalignment. Ethan’s response, a
latched, “I do:nt remember,” (line 620) may be trying to shut down the topic of
conversation, as Hutchby (2005) shows in child counselling sessions where ‘I don’t
know’ can “close down a line of questioning” (p. 153) and “strategically avoid
answering certain questions” (p. 152).
At this point, Susie uses a combination of questions and directives as she
introduces a pedagogic focus on literacy, “Well there’s a lot of words lo::t of wo:rds
up here that say dolphin could we click onto some of tho:se and have a look” (line
622-624). Via a “hint ” (Evin-Tripp, 1976, p. 42), Susie alerts participants to Ethan’s
search history, saying, “Well there’s a lot of words lo::t of wo:rds up here that say
dolphin” (line 622). She uses specific early literacy terms such as ‘words’ and techno-
literacy strategies such as “click onto some of those” (Spink, Danby, Mallan, Butler,
2010). In asking, “could we click onto some of tho:se and have a look” (line 624),
Susie completes her turn with an “interrogative with a modal verb” (Curl & Drew,
62 Chapter 5: Accomplishing Web searching through social interaction
2008, p. 130). When referring to ‘could’ constructions in requests, Curl and Drew
(2008) point out that such requests are treated as "unproblematic" (p. 147) as speakers
assume recipients are in a position to fulfil their request. In this way, Susie’s request
is treated as unproblematic, and she scaffolds the children’s activities by requesting
future action. Her suggestion to look at Ethan’s search history, therefore “proposing
action” (Butler, Potter, Danby, Emmison, & Hepburn, 2010, p. 280), presents a
futures-oriented course of action. Her use of the pronoun “we” suggests a shared
collaborative action. Here, Susie is ‘doing teaching’ by focusing on a displaying of
literacy and techno-literacy concepts done within the context of the interaction, rather
than in a contrived manner taught independent of context.
Ethan then points at the search history displayed on the screen. Susie asks Ethan
to clarify which item he is pointing to on the screen with, “Which one” (line 627). He
chooses, “That one” (line 628), pointing to the second option on the search history
page. Susie nods and says, “[Okay]” (line 629), a response token to acknowledge
(Beach, 1993) Ethan’s choice. At this point, Harry initiates a turn in overlap with
Susie. He says, “Susie I’d like to” (line 625), and then issues a repeat plus an
extended turn, “[Susie I’d like] to find out what would um what eats what do tadpoles
eat (cause I don’t really know)” (line 630). His use of a “recycled turn beginning”
(Schegloff, 1987b, p. 70) helps Harry to repair a prior turn initiation. Schegloff
(1987b) points out that “turn beginnings are important resources for interactants as
they help project a ‘shape’ for the turn” and are “critical elements for a speaker’s
recipients, who, in having to analyse the turn as it develops, may need the turn
beginnings resources as part of the materials for their analysis” (p. 74). Here, Harry’s
repeated talk “achieves a restart” (Schegloff, 1987b, p. 75), and helps him to gain the
conversational floor, allowing recipients to re-hear the beginning of his turn. After
Harry proffers his idea for a search question, which refocusses participants back to
addressing a new topic of search, he offers a justification, “(cause I don’t really
know)” (line 631), proposing that he does not know the answer to his query about
what tadpoles eat. His justification based on knowledge claims may have priority due
to a classroom agenda of knowledge building.
Harry twice initiates his request to search for what tadpoles eat (lines 625,630).
In each request, he refers to Susie by name to get her attention, which had been
directed towards Ethan’s pointing to the screen, through first securing the
Chapter 5: Accomplishing Web searching through social interaction 63
conversational floor and then by proposing a new search subject. Harry’s turn moves
to change the focus back to a new search subject, that of what tadpoles eat, and
becomes the new focus for all three members.
At this point, both Susie and Ethan are orienting to Harry’s new search question.
Susie’s says, “good question” (line 632), an assessment of Harry’s question, and
Ethan supports Harry’s stance that they do not know about tadpoles; he says,
“tadpoles we don’t know” (line 633). In a classroom context with an underlying
agenda of learning, both Harry and Ethan agree that the topic of ‘what tadpoles eat’ is
something that they do not know about. Susie searches for agreement by asking,
“Well do you want to do a search for tadpoles (food)” (line 634), using a Yes/No
interrogative (YNI). Ethan, however, suggests a new search question, “Oh what (.) if
we sear:ch what do blue whales eat=” (line 635). Harry starts to respond with a
latched “=oh: [::::]” (line 636) however he was in overlap with Susie. Harry’s latched
‘oh’ signifies a “change of state” (Heritage, 1984a) displaying that a previously
agreed upon search topic has now been questioned by the introduction of a possible
new topic. Susie continues after the overlap, “[We:ll] you’ve got [at the top
(unheard))]” (line 637) . Harry, again in overlap with Susie, says “[blue whales eat
sharks]” (line 638). Susie finishes her turn started in line 637, with, “what eats
dolphins” referring to the search question already typed in at the top of the screen.
Harry repeats, “Blue Whales eat sharks” (line 640), answering again Ethan’s question
from line 635. The overlaps in this sequence show the children’s “restricted” speaking
rights. Speier (1973) and Sacks (1995) both emphasise that children have
“asymmetrical” and “restricted” rights to speak when interacting with adults. Two
overlaps occurred between Harry and Susie and, both times, it was Susie who gained
the conversational floor.
The ‘toing and froing’ nature of this sequence shows Ethan and Harry vying to
proffer the search subject. Consequently, Susie’s following turn is aimed at managing
two possible suggestions, when she asks, “Which one are we going to go:: with” (line
641). Harry repeats the subject that both he and Ethan had agreed that they didn’t
know about, “Tadpoles I’m wanna do tadpoles (Ethan ?)” (line 643). His naming of
Ethan works to solicit Ethan’s support. Ethan, at this point, suggests a completely new
research question, “What (.) do (0.4) >what do< puppies eat.” (line 644). Harry rejects
this topic, “(um no puppies don’t)=” (line 646) and Susie quickly answers Ethan’s
64 Chapter 5: Accomplishing Web searching through social interaction
question, via a latched response, with “=Smelly socks, (0.4) slippers,(.) all so::rts of
things” (line 647). Ethan looks at Susie during this turn, shaking his head and
grinning, showing his appreciation of Susie’s response. Susie may have used humour
here as a softening device where a negative response could result in a threatening of
‘face’ (Holmes, 2000). Goffman conceptualised the idea of ‘face’ work in social
interaction (Goffman, 1993) explaining that during social interaction, people
communicate their view, either intentionally or unintentionally, using verbal and non-
verbal means. Brown and Levinson (1987) show how people use ‘face work’ and
most often aim for ‘positive face’ in social interactions. As Heritage and Raymond
(2005) point out, a “positive face” refers to “the desire for approval, appreciation, or
ratification” (p. 15). Through the collaborative actions of Susie’s humour in
answering the question, and Ethan displaying his appreciation, the upshot is that this
query is designed not to be taken seriously. At the same time, Susie’s response shows
that the answer to this query is already known, and thus discounted as being a serious
search query. In her same turn, she directs Harry to start.
Susie announces, “okay Harry you sta::rt” (line 648) referring to the previously
agreed search topic on what tadpoles eat. This “okay (+ a fuller turn)” (p. 325) works
first as a topic closer and then places emphasis on a new focus (Beach, 1993). Susie’s
directive to Harry shows that it was his search question, and not Ethan’s, that has
become the next search query. In this sequence, the search query was one that both
Harry and Ethan had agreed that they did not know the answer. In this way, there was
an orientation by the teacher to finding a search query that might provide new
information and therefore possibly new learning. Additionally Susie’s turn closes the
discussion, indicates which query will be entered, showing the social order of the
classroom, that she (as the teacher) has the right to direct when to, and who will, start
typing the search query. In so doing, Susie’s turn progresses the search to the next
phase.
Phase 2 – Inputting the search query
In this phase, Susie and the two children work collaboratively to type the search
question into Google. It begins with Harry responding to Susie’s directive, “okay
Harry you sta::rt” (line 648) by sitting upright and looking at the keyboard (line 649).
Chapter 5: Accomplishing Web searching through social interaction 65
Extract 2
SUSIE =Smelly socks, (0.4) slippers,(.) all so::rts of things 647 okay Harry you sta::rt648
Harry (1.6)((Harry sits upright and looks at keyboard)) 649 Harry (?) 650 SUSIE Now (.) if you click on (one of tho:se) they’re all the 651
ones to do with (dolphins) where you going to wri- where 652 you going to ty:pe in? 653
Harry U::m >I don’t know< I could (press it the:re) 654 SUSIE Yeah= 655 Ethan =(you have to get rid of it) 656 SUSIE Beg your pa:rdon Ethan 657 Ethan have to get rid of those words 658 SUSIE Ri:ght 659 (3.0)((Harry manipulating mouse)) 660 Harry Trying to get (rid of that)((pointing at screen)) 661 SUSIE Aa::h= 662 Harry =We can (.) we can do something else (I’ll show you what) 663
we can do:: 664 SUSIE what 665 Harry You you there’s actually a button you can pre:ss which 666
(.) which u:m (.) which which you can ty:pe different 667 wo::rds 668
SUSIE (Well how?) (.) come o::n 669 Harry U:m= 670 SUSIE =Mister clever beans I wanna see how you do: this 671 (3.0)(Harry gazes at Susie who is smiling at him)) 672 SUSIE I (could see) Harry looking to do some backspacing 673
befo::re (see where the cursor is) it’s up at the front 674 of the words (2.0) would you like a clue? 675
(1.0) 676 Harry ((nods head)) 677 Harry We could pre:ss (.) we could press the (letters) and 678
they’d come up here and we what (.) >what does that< sa:y 679 SUSIE what do:: crabs ea::t (.) that’s that one but you wanted-680
= 681 Harry (yeah we wanted)-= 682 SUSIE = so 683 Harry we wanted to do tadpole 684 SUSIE O:ka::y (.) so (sort it out) >what shall we do<=685
This phase begins with Susie focusing on future action, “Now (.) if you click on
(one of tho:se) they’re all the ones to do with (dolphins)” (line 651-653). Following
‘now’, Susie points to the search history list “(one of tho:se)”, and directs Harry and
Ethan to focus on the previous Google search. This direction to a previous Web
search works as a template for typing the new search question for future searches.
However, this focus is shifted when Susie finishes with the interrogative, “where you
going to wri- where you going to ty:pe in?”.
The ‘where’ interrogative marks an initiation act, in first position, of an
instructional sequence and serves as a “process elicitation” (Mehan, 1979) that calls
for Harry to indicate where he will type the query. Harry responds to Susie’s question
66 Chapter 5: Accomplishing Web searching through social interaction
with “u:::m” (line 654), which indicates that he may be having trouble in responding,
or be may be displaying a thinking token (M. Goodwin & Goodwin, 1986). He then
quickly says, “>I don’t know<”, and then extends his turn to make a suggestion, “I
could (press) (it the:re) ((pointing to the screen))” (line 654). While this initial turn
suggests that he may need help as he doesn’t know what to do, he quickly proposes a
contingent strategy. Using the “less certain modal ‘could’” (Edwards, 2008) suggests
that he is unsure that his suggestion is right, however makes the suggestion anyway.
In this way, he presents himself as someone who is willing to have a go at a solution,
that is, to use a trial and error approach that might work. His efforts might be
something that is recognised, rather than a focus on not getting it right. In response to
Harry’s suggested possible action of, “I could (press it the:re)” (line 654), Susie
provides a minimal agreement, “Yeah=” (line 655). Before Harry can implement his
proposed action, Ethan makes the suggestion, “=(you have to get rid of it)” (line 656).
The indexical expression ‘it’ refers to his past search query that is still typed into
Google and visible on the screen. In her next turn, Susie’s response, “Beg your
pa:rdon Ethan” (line 657) is an “other initiated, self repair” (Schegloff, 2007) calling
for Ethan to repair his previous utterance. He does, with an elaboration of “it”: “have
to get rid of those words.” Susie accepts this strategy with “Right” (line 659), and by
Harry who begins manipulating the mouse. Here, Susie has made strategic use of
Ethan’s peer intervention. While Mehan (1979) points out that teachers often invite
other students to help “supply a correct reply” (p. 57), the guidance in this case was
initiated by Ethan, and then further supported by the teacher.
Harry then provides a hearable account of what he is doing, “trying to get (rid of
that) ((pointing at screen))” (line 661). Here, his hand action indicates a backward
motion (three times) as he indicates what he’s trying to get rid of. By accounting for
his action, Harry displays that he knows that his action is different to the action
suggested by Ethan. Firth (1995) shows that people provide accounts or explanations
as to their behaviour when it could be viewed that their action is unexpected or
different to the action expected by members. Susie’s “Aa::h=” (line 662)
acknowledges Harry’s account. Harry’s next turn continues with an account, this time
of what he is about to do. In his pre-expansion sequence, “=We can (.) we can do
something else (I’ll show you what) we can do::” (line 663), he does ‘build up’ work,
offering to show what else they can do to adjust the search question. Schegloff (2007)
Chapter 5: Accomplishing Web searching through social interaction 67
explains that pre-expansions “serve as an alert to recipients that what is to follow is
built to be an informing or telling of news” (p. 39), which is a “contingent next step
(p. 39). Pre-expansions can be analysed by looking at how recipients treat them, with
the second pair part of an offer making relevant either an acceptance or a decline in
response (Schegloff, 2007). Susie accepts Harry’s offer by asking, “what” (line 665),
indicating that he proceed or to ‘go ahead’ with his offer of showing an alternative
solution. Harry looks at the screen pointing at the words in the Google search box at
the beginning of his turn, and then completes his turn looking at Susie and says, “You
you there’s actually a button you can pre:ss which (.) which u:m (.) which which you
can ty:pe different wo::rds” (lines 666-668). At this point, while he has introduced the
idea of a button to press, he has not shown Susie the specific button. He has adjusted
his previous offer to now suggest that there is a button that can be pressed. Harry’s
general statement about a strategy of pushing a button suggests that he is aware of ‘a’
strategy, although he may not know the specific button to push. At this point, he may
be ‘fishing’ for someone to provide some guidance or to tell ‘their side’ as to the
specific button. Pomerantz (1980) investigated the indirect ways that people ask for
help. She shows how sometimes ‘tellings’ can be elicitations for help, as a way of
drawing from the recipient what they know regarding the speaker’s telling. Pomerantz
(1980) shows that if the recipient treats the speaker’s telling as ‘fishing’ for
information, the recipient can tell their side. In this case, members did not tell ‘their
side’.
Susie’s response “(Well how?) (.) come o::n” (line 669) serves as an
interrogative that ‘does challenging” and it does not provide guidance as to which
button to press. In this instance, the mitigation device “well” is offered as a challenge
to Harry, rather than a device that indicates disagreement (Drew et al., 2006;
Schegloff & Lerner, 2009). In issuing a challenge to Harry in this way, Susie may be
‘doing pedagogical work’ of encouraging him to have a go, that is, to take a chance.
This form of risk-taking to enhance thinking processes is a strategy often used by
early childhood teachers. For example, the Queensland Studies Authority (2006)
directs teachers to create a learning environment that supports the development of,
and also extends, children’s thinking processes. Susie’s challenge prompts Harry to
explore alternative ways of altering the search question, to which he orients.
68 Chapter 5: Accomplishing Web searching through social interaction
Harry hearably plans his next action through the use of a thinking token,“um”
(line 670), that works both to delay action and mark time. 'Um' can indicate that a
speaker is having trouble remembering what he wanted to say or it may show that
speakers need help to complete their turn (C. Goodwin, 1987; M. Goodwin &
Goodwin, 1986). Susie treats Harry’s “U:m” as having trouble in answering (or
remembering), and continues with a latched response, “=Mister clever beans I wanna
see how you do: this” (line 671). At first, this turn might be considered somewhat
confrontational and challenging. However Sidnell (2010) points out that address terms
indicate relationship status and Susie’s use of “Mister clever beans” could display
familiarisation and a sense of belonging. Harry turns to look at Susie who is smiling at
him. This action of smiling in conversation can indicate friendliness (Haakana, 2010).
In this way Susie displays that the context of her challenge (line 671) to Harry is done
within a context of friendliness rather than confrontation. After a pause of 3 seconds
during which time Harry looks at the keyboard, Susie continues with a formulation of
her previous observation – that Harry had been observed by her doing “some
backspacing befo::re (see where the cursor is) it’s up at the front of the words” (lines
673-674). After Susie’s formulation, there is a two second pause, during which Harry
looks at the computer screen possibly orienting to the cursor’s location. While this
formulation has worked as an indirect clue for what Harry could do, she now asks
explicitly, “would you like a clue? (line 675), now offering to provide a clue as to
where the keyboard button might be. Following the challenge, Susie has provided
support to Harry, and displayed her pedagogical work, through the offer of two clues.
The first clue is implicit and indirect, the second is an upgrade that asks Harry
explicitly. The pedagogical work of scaffolding displayed by Susie throughout this
sequence begins by affording Harry with high knowledge. Seeing that Harry needed
some help, Susie then provides an implicit clue. With Harry requiring additional help,
she then gives a very direct instruction which afforded him to complete his initial
action.
Harry accepts Susie’s offer by nodding but then self selects another turn, before
her help can be given. Harry suggests that they could “press the (letters)” (line 678).
His suggestion works to show, again, a display of his knowledge about the next steps
in the search. He is constructing himself as someone who has some understanding of
aspects of techno-literacy, such as pressing letters. He then asks, “>what does that<
Chapter 5: Accomplishing Web searching through social interaction 69
sa:y” (pointing at the computer screen) (line 679). Susie responds, reading from the
screen, “what do:: crabs ea::t” (line 680) and then does a formulation, “ (.) that’s that
one but you wanted-=” (line 680). After agreeing that they have found the right
search text (what do crabs eat) Susie completes her next turn with a question designed
to prompt thoughts about next actions (line 685), which is about how to change a
search query about crabs to one about tadpoles? Harry agrees, “(yeah we wanted)-=
(line 682), “we wanted to do tadpole.” (line 684). In this way, Susie scaffolds Harry,
in an indirect way, to modify a search by drawing on Harry’s knowledge and building
on it. In his next turn, Harry displays his knowledge of recognising the search format,
and that he needs to change the stem, in order to modify a previously entered search.
Extract 3
SUSIE O:ka::y (.) so (sort it out) >what shall we do<= 685 Harry =We can move the cursor forward= 686 SUSIE =Okay (look for) the arrow, 687 Ethan No (.) I know= 688 SUSIE =>see here< 689 (2.6) 690 Ethan I know 691 SUSIE And we wanted to keep the ‘what’ and the ‘do’ 692 (1.0) 693 SUSIE Yep 694 Harry What [do] 695 SUSIE [Har]ry its a bit like when you’re doing your 696
writing with a finger spa:ce, (.) you need to use the 697 space ba:r, (2.0 698
Harry ((Harry presses space bar)) 699 Susie tadpo:les 700 (2.6) 701 SUSIE wo:::: (1.8) what do you reckon 702 Ethan tee:::: 703 SUSIE (.) Ye:::::::S 704 Harry Ay 705 SUSIE Ye::::S (0.4)tad 706 Harry Dee 707 SUSIE Ye:as 708 (1.0) 709 Harry (tad:::) (0.8) puh puh 710 (8.0) 711 SUSIE Can he find it (.) ca:::n he fi:nd the pee? 712 (1.0) 713 SUSIE do [you think he can]((touched Ethan’s arm)) 714 Ethan [I know where it is] ((points to ‘p’ on keyboard)) 715 Harry [(there)] 716 SUSIE [ye:p ] 717 SUSIE ((to other children who have come to show her their 718
posters)) Good on you (.) I love thi::s ((reading a 719 poster the child had made))get some wa:ter (ta:nks) and 720 sa:ve water (they are fabulous tanks) would you like to 721 show them to Julie?Yes because she hasn’t see:n them yet722
70 Chapter 5: Accomplishing Web searching through social interaction
Susie asks a “process elicitation” (Mehan, 1979), when she says, “oka::y (.) so
(sort it out) >what shall we do<=” (line 685).” The discourse markers ‘so’ and ‘okay’
(line 685) connect the previous search inquiry about crabs with the forward action of
typing the new search subject into Google by adjusting the existing query currently on
the screen. Knowledge about adapting an existing search query is a techno-literacy
skill that is relevant for literacy curriculum. While Susie could have directed or
instructed Harry at this point, she instead offers Harry decision-making rights by
asking this open question about the next step in the search process. Susie’s open
question is ‘doing scaffolding’ to direct him to consider the next step, done in such a
way that it affords him high epistemics. In Susie’s question, she places Harry in a
position of K+ and herself in a position of K- by asking the question with an open
question design.
Harry proposes, “=We can move the cursor forward=” (line 686), suggesting a
next possible step. Susie follows up with a “hint”, “(look for) the arrow,” (line 687).
The “hint” (Evin-Tripp, 1976) does not explicitly tell Harry what he needs to do to
move the cursor forward, but does hint at what he needs to look for giving a clue as to
the direction Harry could proceed. When he does not find the arrow key, Susie issues
a further hint through a directive, “=>see here<” ((pointing at the arrow key on the
keyboard)) (line 689), but does not specifically name the suggested action.
Harry’s previously suggested action of moving the cursor forward can now be
enacted, as he has now located the arrow key. Susie then issues another “hint”, “And
we wanted to keep the ‘what’ and the ‘do’” (line 692), further scaffolding the action
by reminding him of what had been decided earlier (to use the previous search query
as a template), and her use of “we” treats the action as a collaborative activity in
which all participants are involved. Harry reads, “What [do]” (line 695) from the
screen, overlapping with Susie’s turn where she reminds him, “[Har]ry its a bit like
when you’re doing your writing with a finger spa:ce, (.) you need to use the space
ba:r, (2.0 (lines 696-698), prompting him to leave a ‘finger space’ between written
words. Harry then locates the space bar and presses it. In this scaffolding, Susie
connects his prior learning to a new situation and new medium, the typed words on
the screen. She has taken the traditional pencil and paper activity of writing words to
Chapter 5: Accomplishing Web searching through social interaction 71
transfer this knowledge into the conduct of writing a search query within a Web
searching context.
After Harry presses the space bar, Susie says “tadpoles” (line 700), emphasising
the initial syllable (or onset) of the word. She then asks, “what do you reckon” (line
702), a prompt to begin spelling out the letters of the word. Segmenting words into
syllables or phonemes, or onset and rimes, is a practice typically used in early years’
classrooms to develop and extend children’s phonological awareness, phonics (Marsh,
2006; Wohlwend, 2010) and letter recognition (Lankshear & Knobel, 2003), when
learning to read and write (Queensland Studies Authority, 2006). The sequence
focuses on naming the phonemes in the word ‘tadpole’ (lines 703-711), and Ethan,
Harry and Susie show that they are familiar with this style of activity. Ethan and
Harry each offer the phonemes they can hear as they isolate the sounds t-a-d-p. Susie
completes the second pair of the adjacency pairs by responding to immediately
confirm their offers. In line 710, Harry proffers the sound “puh puh” without
naming the letter. In line 711, there is an 8 second pause while Harry moves his index
finger across the keyboard, just above the letters as if he is searching for the letter ‘p’.
This pause could indicate that Harry has difficulty identifying the letter that makes the
sound “puh puh” or has difficulty finding the letter ‘p’ on the keyboard. Instead of
showing Harry where the ‘p’ button is on the computer, Susie’s question, “Can he
find it (.) ca:::n he fi:nd the pee?” (line 712), may confirm that ‘p’ is the letter that
makes the sound ‘puh’. Susie’s turn may also inform Harry of the letter he is looking
for. Susie’s question adds an additional 1.0 second search time before she touches
Ethan on the arm and asks, “do [you think he can]” (line 714). She does not show
Harry the button and she invites Ethan into the activity. By inviting Ethan’s
participation at this point, the teacher has initiated a peer-support strategy that has
worked to focus all members’ attention on finding the letter ‘p’ and progressed the
search forward. In overlap with Susie (line 715), Ethan’s responds with “[I know
where it is]” and he points to ‘p’ on keyboard (line 715). In the next turn, Harry
announces, “there” (line 716), as he presses the ‘p’ button on the keyboard. He then
presses the ‘o’, ‘l’, and ‘z’ buttons on the keyboard, phonetically spelling ‘tadpoles’,
while Susie interacts with some other children in the class who have come to show
her some of their posters (lines 718–722).
72 Chapter 5: Accomplishing Web searching through social interaction
Extract 4
Harry What eats [(tadpoles)] 723 SUSIE [Tadpo::les]now what are you going to do::: 724
with the wo:rds that you don’t need, (what do you think?) 725 to get rid of the::m 726
Harry (backspace)= 727 SUSIE =Mmm (.) Bu:t are you gunna be able to spell wo:::::h 728 Harry Might not be a:ble to, 729 Ethan I know= 730 SUSIE What could you mo:ve 731 Harry >oh yeah yeah yeah<= 732 Ethan =(What do you have to mo:ve) 733 SUSIE [good on you] (.) ri::ght now he’s at 734
the E:nd 735 (6.8)((Harry continues pressing the cursor on keyboard)) 736 SUSIE “What do tadpo::::↑les” 737 (0.4) 738 Harry eat 739 (2.0) 740 SUSIE >wheres the bit< Where’s the bit that says eat, 741 (4.0) 742 Harry i:↑: 743 (4.0) 744 Harry E:at oh ((Harry looks at SUSIE)) 745 SUSIE ((nods yes)) 746 (1.0) 747 Harry (i:::tee) 748 (0.8) 749 Harry Oh tee tee (?) 750 SUSIE (Righto) 751 Ethan (?) 752 SUSIE Now what’s the next step Ethan? 753 (2.0) 754 Harry What do tadpoles eat 755 SUSIE Well we’ve typed it i:n what’s the next step 756 Harry ((pointing at screen)) Click tha:t 757 (1.4) 758 Ethan Tha:t ((presses the enter button)) 759 Harry (yeah ?)760
After typing in the word ‘tadplz’, Harry reads aloud the question typed into
Google, “What eats [(tadpoles)]” (line 723), overlapping the word [tadpo::les] with
Susie who says, “[Tadpo::les] now what are you going to do::: with the wo:rds that
you don’t need, (what do you think?) to get rid of the::m” (line 724-726). Her overlap
and focus of the next action moves the search process along by highlighting what
Harry needs to think about next for the search. Susie’s ‘what’ interrogatives shape the
direction of the conversation, and enable the participants to contribute to decisions
regarding future action. Harry suggests using the “backspace)=” button (line 727),
which Susie receipts with a minimal receipt token, “Mmm” (line 728), and then asks,
“(.) Bu:t are you gunna be able to spell wo:::::h” (line 728). The contrasting marker
‘but’ (Maynard, 1992), in this utterance, is used to signal disparity. As Susie asks her
Chapter 5: Accomplishing Web searching through social interaction 73
question, Harry holds the backspace arrow down, which backspaces continuously. He
lifts his finger off the back space button when he hears Susie’s “Wo:::::h” suggesting
to Harry to slow down or stop the backspacing.
Harry, in response to Susie’s earlier question about how to remove a word from
the search query, says that he “might not be a:ble to,” (line 729). At this point, Ethan
asserts, “I know=” (line 730), but stops without completing the utterance. Susie does
not pick up on Ethan’s assertion but asks Harry, “What could you mo:ve” (line 731),
narrowing the possibilities for Harry of what might be suitable actions works to
prompt, or offer a hint to Harry about what he could do next. He displays his
understanding with, “>oh yeah yeah yeah<=” (line 732) and presses the arrow key to
move the cursor forward. While he has not verbally answered the prompt, his use of
“oh” works to communicate a change of knowledge state (Heritage, 1998). Harry’s
own assessment that he “might not be ab:le” to move the word (line 729) has now
moved to having a strategy that reflects his changed state of knowing the right
strategy. Susie proffers an assessment, “[good on you]” (line 734), bringing closure to
this sequence.
Susie then pushes forward with getting the search query typed as she reads what
Harry had typed in so far, “What do tadpo::::↑les” (line 737). After a slight pause,
Harry says ‘eat’ (line 739), completing the question. A two second pause follows, and
then Susie asks, “>wheres the bit< Where’s the bit that says eat,” (line 741). She
points out that the word “eat” is missing in the typed query. Harry commences a self
correction sequence, sounding out the word ‘e-a-t’ saying “i:↑:” (line 743), and then
there is an additional four second pause as he types in the letter ‘i’. Harry says, “Oh
tee tee (?)” (line 750), and makes the suggestion of the sound ‘t’ as the letter he
should type in next. Again, Harry’s “oh” followed by his self correction shows a
changed state of knowledge, signalling that he now ‘gets’ what he is being asked to
do. Susie issues a go ahead’, with “(Righto)” (line 751).
The search question that Harry actually entered into Google reads, “What do
tadpolz it?” (Notice that Harry spelled the word ‘eat’ phonetically so typed in “i” and
“t”.) Refer to Figure 5.1.
74 Chapter 5: Accomplishing Web searching through social interaction
Figure 5.1. The search question typed into Google.
The approximated phonetic spelling used by Harry was not corrected by the
teacher. The Queensland Studies Authority (2006) writes that teachers should plan for
“children to become writers and shapers by developing an understanding of the
relationship between letters and sound, and using writing approximations” (p. 69).
Additionally, research by Rabin, Scull, Nolan and Paatsch (2010) that investigated
literacy beliefs and practices of early childhood teachers found a “close pedagogical
alignment between teachers’ views of literacy and the activities enacted” (p. 22).
When typing the search question into Google, Harry experimented with letters and
sounds, with Susie’s support showing the ‘pedagogical work’ being done by Susie.
Here, Susie embeds literacy learning within meaningful and purposeful contexts for
Ethan and Harry, supporting the relevant literacy learning espoused in curriculum
documents through social interaction.
As Harry typed the question into Google, Ethan focussed on the screen and
looked at Harry’s keyboard. Occasionally, he would point to the letters that Harry
needed to press. Once the question had been typed into Google, Susie asks, “Now
what’s the next step Ethan?” (line 753), naming Ethan as the recipient of her
interrogative, and using the temporal marker ‘now’ to focus on the next step. At this
point, she explicitly brings Ethan back into the collaborative effort. Macbeth (1991, p.
288) writes that “named addresses are embedded in the teacher’s work of assembling
the cohort”. While Susie’s address to Ethan could be seen as a teaching strategy
employed to include him in the activity at hand, Ethan does not respond verbally or
with gesture. He continues to look at the keyboard that Harry is working on. After a
two second pause, Harry self selects as next speaker, saying, “What do tadpoles eat”
(line 755). Susie says, “well” and announces, “we’ve typed it i:n what’s the next step”
Chapter 5: Accomplishing Web searching through social interaction 75
(line 756). Her utterance announces that this phase of the activity, which is inputting
the search query, is now complete. Susie repeats, “what’s the next step” (line 756),
but this time does not select next speaker. Harry points to the screen, and initiates an
instruction, “click tha:t” (line 757). At this point, Ethan leans across Harry to reach
the mouse, saying ‘tha:t’ as he clicks the mouse button to start the Google search (line
759). At this point, Ethan is actively engaged in activating the search. The search
query has now been typed into Google as a result of the collaborative efforts of all
three members.
Phase 3 – Considering the result options
After activating the search, participants move their interactional focus to discuss
the search result options.
Extract 5
SUSIE Harry (1.0) look at the top li:ne 761 (5.6) 762 SUSIE What does it say 763 (1.8) 764 SUSIE . hhh huh You were too quick 765 Ethan (?) 766 SUSIE Harry Ye::s Harry look what we’ve got (for choices) (0.4) 767
how to raise tadpoles, (.) what kind of ca:re do tadpoles 768 need a:nd what do they eat and this one 769
[says ] 770 Harry [What] do they eat? 771 SUSIE Ye::s but look at this one Harry, (.) tadpo:les for 772
children inclu:ding how to ca:re for tadpoles (1.0) and 773 he:re’s another one that sa:ys (.) what do tadpoles eat, 774 which (.) which one do you wa:nt to try. 775
Ethan This o:ne ((Ethan points at the screen to indicate his 776 choice)) 777
SUSIE Alright, ((Harry clicks on Ethan’s choice)) 778 (6.4) ((waiting for the selected results page to load)) 779 Ethan Why do (?) 780 (5.0) 781 SUSIE You know what it says do:wn the bottom, it’s waiting (.) 782
it’s waiting to er upload that one 783 (3.0) 784 SUSIE (Must be that si:te) 785 (3.0) 786 SUSIE Did you double click it Harry 787 Harry Yes 788 (11.0) 789 Ethan (I think it (?) tired) 790 SUSIE Do you (.) do you want to try again, 791 (5.5) 792 SUSIE (The message do:wn) (.) >the bottom< says it’s sti:ll 793
waiting 794 (25.0) 795 Harry Oh 796
76 Chapter 5: Accomplishing Web searching through social interaction
After clicking the ‘mouse’ to activate the search, the ‘did you mean?’ screen was
displayed, in response to the misspelled words. Refer to Figure 5.2.
Figure 5.2. The ‘did you mean?” screen.
Initiating the first turn of a new topic sequence, Susie says, “Harry (1.0) look at
the top li:ne” (line 761). Here, her use of the address term works as an attention
gaining device and Harry looks at the screen. The search engine Google displays ‘Did
you mean’ and shows an alternative search question, “what do tadpoles eat”. The
search program typically proposes an alternate query when the spelling, or aspects of
the spelling, of the entered search query are incorrect. Google then proposes
alternative search queries to maximise the search results. The ‘did you mean’ line
referred to by Susie, in line 763, is shown in Figure 5.3.
Chapter 5: Accomplishing Web searching through social interaction 77
Figure 5.3. Did you mean line referred to by Susie.
A pause of 5.6 seconds occurs, while participants focus on ‘the line’, in
response to Susie’s directive. Susie issues a “what” interrogative, asking “what does
it say” (line 763). While this interrogative may have lead to a discussion about
alternative search suggestions via the ‘Did you mean’ Google search results, this
topic did not gain the conversational floor. Instead, Harry moves the mouse to
activate the ‘new’ search based on a ‘Did you mean “what do tadpoles it”’
suggestion from Google. The activated hyperlink prompts from Susie, “hhh huh You
were too quick”, maybe suggesting that Susie had wanted to discuss the ‘top line’,
the ‘did you mean’ line.
When the results page of the ‘new’ search is displayed, Susie brings Harry’s
attention to the choices they have in relation to the search results (Refer to Figure
5.4). Here Susie uses Harry’s address term twice at the beginning of her utterance.
She issues a directive, “look what we’ve got (for choices)” (line 767), and then reads
from the screen the different possible search queries, “how to raise tadpoles,” (.)
“what kind of ca:re do tadpoles need” a:nd “what do they eat” (lines 768-770).
Through the use of the pronoun “we”, the choices are presented as a decision that
should be made together and, in so doing, will be a shared accomplishment.
Line referred to by Susie
78 Chapter 5: Accomplishing Web searching through social interaction
Figure 5.4. The search result choices.
Upon hearing the original question that he typed into Google, Harry says with
heightened pitch “[What] do they eat?” (line 771). As Bolinger (1983) shows,
heightened pitch can indicate excitement. Goodwin (2007) has researched
participation stance and affect and showed that participants build meaning and
corresponding action by making use of talk and other sign systems, such as gesture
or other non verbal interactions, in interaction. These sign systems are interpreted by
participants and influence the “affective tone” (p. 69) displayed by participants in the
interaction. Harry’s affective stance is one of excitement.
Susie acknowledges Harry’s utterance with “Ye::s but look at this one Harry,”
(line 772), commencing with the receipt token, “ye::s” and then ‘but’ as a way of
signalling a contrasting idea. When the contrasting marker is used post agreement,
the formulation of the disalignment is packaged in such a way that commences with
agreement, followed by disagreement (Maynard, 1992). In this way, Susie has agreed
with Harry about the question they wish to find out, and then she uses the contrasting
marker as a way of pointing out disalignment by getting Harry to focus on the other
‘result choices’ displayed. Here, she has used the contrastive marker to show Harry
and Ethan that there is a bigger list of possible search results than the one that they
focused on, which is about what tadpoles eat. By bringing to the attention of Harry
the consideration of all of the “choices”, she shows that he will need to decide, from
a number of options which choice may best suit the information he requires.
Chapter 5: Accomplishing Web searching through social interaction 79
As a result, Susie incidentally teaches Harry and Ethan about critical literacy
skills associated with Web searching, when they need to make a decision about
which search result would be suitable for the question they asked and also
themselves as the audience who would be interpreting the information. Susie
continues reading from the screen, “tadpo:les for children inclu:ding how to ca:re
for tadpoles” (1.0) and he:re’s another one that sa:ys (.) “what do tadpoles eat,”
which (.) which one do you wa:nt to try.” (line 772-775). In her final utterance,
“which one do you want to try” (line 775), Susie’s interrogative suggests that the
decision making rests with both Harry and Ethan. She speaks to the category,
‘students’, rather than individuals, when using the pronoun ‘you’. Macbeth (1991),
investigating teacher authority, notes that “when teachers speak, they speak to
everyone as the cohort” (p.285). Members of the ‘cohort’ then reflect or decide on
the relevance of the teacher’s talk to themselves, as Macbeth points out, “their work
of finding the relevance of the teacher’s remarks within their own affairs is routinely
unspoken, although not always” (p. 286”). Susie’s offer of choice to Ethan and Harry
requires them to find the relevance of Susie’s question for themselves. In finding the
“the relevance for me” (Macbeth, 1991, p. 286), Ethan self selects as next speaker in
line 776, using both verbal and non verbal communication, when he says, “This
o:ne” (line 776) and points to the screen to indicate his choice. Susie responds with,
“Alright” (line 778), and Harry clicks on Ethan’s choice, indicating his acceptance
also.
While participants wait for the selected results page to load, Susie’s interaction
offers a commentary as to what is happening using technical language associated
with Web searching and accounts for what is happening. This account is the
beginning of a sequence (lines 782-794) of very directed interaction aimed at
explaining what was going on. Here, Susie orients to the learning agenda of the
classroom.
During this sequence (lines 782-794) Susie makes the most of a teachable
moment when she says, “You know what it says do:wn the bottom, it’s waiting (.)
it’s waiting to er upload that one” (line 782-783). This account does not require a
response from the Ethan and Harry. Susie then implements a series of trouble-
shooting possibilities as the upload seems to be slow. She offers an account, “(must
be that site)” (line 785). She then asks two YNIs directed to Harry, “Did you double
80 Chapter 5: Accomplishing Web searching through social interaction
click it Harry” (line 787), to check that the action was done correctly and “Do you (.)
do you want to try again,” (line 791), a strategy that could be used when there is a
slow upload. The design of a YNI works to restrict the response from Ethan and
Harry and therefore restrict open discussion other than answering the interrogative
issued with a one word response. Cromdal, Osvaldsson, and Persson-Thunqvist
(2008) show how emergency call operators orient to their institutional agenda of
emergency help by managing the interactions, using minimal acknowledgement
tokens and specific types of interactions to restrict the caller’s response, to draw out
the information required, in order to establish whether (and what type of) emergency
help is needed. Susie has managed the interaction, in a similar way, such that her
pursuit of (teaching and) learning relating to problems of Web searching are oriented
to. Susie reads aloud the message on the screen, “(The message do:wn) (.) >the
bottom< says it’s sti:ll waiting” (lines 793–794). Through conversation, Susie has
stepped the children through some possible problems that they might encounter when
Web searching and suggested some strategies for how to combat these problems.
Teachers in early childhood settings often use the strategy where they ‘think
aloud’ as a way of modelling the metacognition of problem solving. Wilhelm (2001)
writes that “the most powerful thing we can teach is strategic knowledge, a
knowledge of the procedures people use to learn, to think, to read, and to write” (p.
7). Susie has provided the children with some possible problems that they may face
when doing a Web search, such as forgetting to double click to activate the command
and recognising sometimes Internet sites can have technical issues. In this instance, it
seems that the upload to the selected results page was slow and not as a result of user
errors or technical glitches. The ‘selected results page’ now becomes displayed on
the screen, bringing phase 3 to a close.
Chapter 5: Accomplishing Web searching through social interaction 81
Phase 4 – Exploring the selected result
Phase 4 moves from the ‘search result options’ via the ‘results pages’ to a focus on
the information contained within a selected ‘results page’.
Extract 6
(4.5) 797 SUSIE Well would you like me to read what it says, 798 Harry Yes 799 (2.5) 800 SUSIE Where shall I sta::rt (ºdo you thinkº) 801 Harry Where (the tadpole word what do tadpoles eat) 802 SUSIE Well where can I see that on the screen 803 (3.0) 804 Harry You have to type it in there, 805 SUSIE I actually do::n’t (.) you don’t even need to do any 806
more typing just at the minu:te (.) where can you see 807 that wo:rd tadpole I know it’s up there on the screen 808 somewhere, (.) you have a sea:rch (2.0) just with your 809 e::yes (Harry), (.) can you find tadpoles, 810
(3.0) 811 SUSIE (Whoops that’s okay=) 812 Ethan =Okay 813 (2.8) 814 SUSIE Can you((at Ethan))find tadpo:les on this page(.)the wo:rd 815 (2.0) 816 Harry ((points at screen))(The’s at the bottom) 817 SUSIE Ye::s (good on you) 818 Ethan I I saw I sa:w it (down there) ‘the’(.) there 819 SUSIE Heythere’s another one,I can see another onethat you know 820 Harry Ah (.) in 821 Ethan Ee: 822 SUSIE Ee yes what else can you (tell me)/(find) 823 Ethan The 824 SUSIE (Ye:::s) 825 Harry The 826 SUSIE Oh my goodness (.) there’s loads of them 827 (1.0) 828 Harry mmmmm Tadpoles, ((pointing at bottom of screen)) 829 (0.8) 830 SUSIE Ah that’s o:ne tadpo:le 831 Ethan There’s a a ‘the’ with a ‘wy’ on the end 832 SUSIE A ‘the’ with a ‘wy’ on the end says the::y that’s 833
really clever cause you found a wo:rd (within a word) 834 (.) have a look ((pointing at screen to indicate place 835 to start reading)) keep tadpo:les (as well as)=836
When the selected results page is displayed on the screen (see Figure 5.5),
Susie makes an offer, “Well would you like me to read what it says,” (line 798), via a
YNI, which Harry accepts (line 799).
82 Chapter 5: Accomplishing Web searching through social interaction
Figure 5.5. The selected results page.
Susie uses a display (known answer) question (Long & Sato, 1983), also
described by Schegloff (2007) as a test question, to elicit information about where
she should start reading. She asks, “Where shall I sta::rt (ºdo you thinkº)” (line 801).
This question is a “where” interrogative that “makes a place reference relevant in
their answer” (Schegloff, 2007, p. 78) and may have been used to ‘test’ Harry’s
knowledge about the conventions of print such as his knowledge of where to
commence reading from. The Early Years Curriculum Guidelines (2006) provides
monitoring and assessing suggestions for teachers regarding children’s writing and
shaping skills including evidence that the child “can point to where print begins
when asked” (p. 69).
Harry follows up with an other-initiated self-repair with, “Where (the tadpole
word what do tadpoles eat” (line 802). Susie repairs her prior turn by asking more
explicitly where she should start reading from the screen (line 803). Harry replies,
“You have to type it in there,” (line 805), as he points to a box on the screen where
questions can be typed in. To this suggestion of Harry’s, Susie offers an account of
why she is not going to type more: “I actually do::n’t (.) you don’t even need to do
any more typing just at the minu:te (.) where can you see that wo:rd tadpole I know
it’s up there on the screen somewhere, (.) you have a sea:rch (2.0) just with your
e::yes (Harry), (.) can you find tadpoles,” (lines 809-810). In her justification for not
following Harry’s suggested action, Susie provides specific information about how to
‘read’ the text on the screen. She issues a partial repeat of her question from line 803,
reformulating it to include part of Harry’s previous suggestion, “Where (the tadpole
word what do tadpoles eat) (line 802). She scaffolds for Harry how to do this activity
Chapter 5: Accomplishing Web searching through social interaction 83
by offering a clue, “you have a sea:rch (2.0) just with your e::yes (Harry).” She then
asks him if he can locate the word, tadpoles: “(.) can you find tadpoles,” (line 809-
810). This request proposes action in that it asks Harry to now search for the
requested word.
During the next 5.8 seconds, Harry and Susie look at the screen in search of the
word ‘tadpoles’. At this point, Susie uses the strategy of calling on a peer to help and
she asks Ethan, “Can you find tadpo:les on this page(.) the wo:rd” (line 815). Harry
and Ethan look at the screen for 2 seconds and then Harry points at the screen and
says, “(The’s at the bottom)” (line 817) as he finds the word ‘the’ towards the bottom
of the screen. Susie’s, “Ye::s (good on you)”(line 818) acknowledges and positively
assesses Harry’s find. Harry’s action of finding ‘the’ on the screen orchestrates a
shift for all members who now search for familiar words on the screen, during lines
819 – 828. Susie’s, “Hey there’s another one, I can see another one that you know”
(line 820) serves as a “pre-announcement” (Terasaki, 2004) and an announcement
hinting at the possible future action of finding another familiar word. In picking up
the hint, Ethan and Harry identify additional words recognisable to them (lines 821 –
826). In line 827, Susie registers the surprise of how many words they can find by
saying, “Oh my goodness”, followed by an announcement of what caused her
surprise, “there’s loads of them”. While Susie had initiated an activity of finding a
word on the screen (looking for the word ‘tadpoles’), Harry attends to the word
search game, finding a different word (the word ‘the’) to the one originally requested
by Susie. This action by Harry prompts the continuation of the word search game by
Susie, Harry and Ethan and shows how Susie works with what Harry and Ethan offer
up as displayed knowledge. In this way, the action of finding a known word is
celebrated, at a time that the children display is relevant to them, rather than there
being a focus on the identification of a specific word. This is a positive endorsement
by Susie of a search activity, that of word searching, highly valued when beginning
to read.
Participants then return to the earlier topic of searching for the word ‘tadpoles’,
when Harry uses ‘mmmmm’ (line 829) before identifying and announcing,
“Tadpoles” (line 829), and pointing towards the bottom of the screen. Gardner
(2001) points out that ‘Mm’ as a hesitation marker, “is a kind of placeholder, filling
what would otherwise be a silence” (p. 66) indicating that “I may not be saying
84 Chapter 5: Accomplishing Web searching through social interaction
anything topical at this point in my turn, but I am still in my turn” (p. 66). Harry’s
‘mmmmm’ works as a hesitation marker to bide time, and marking his turn until he
finds the word ‘tadpoles’ on the screen. Once he finds the word ‘tadpoles’, Susie
responds with, “Ah that’s o:ne tadpo:le” (line 831). “Ah” in this utterance shows
appreciation even though the tadpole word identified by Harry, found towards the
bottom of the page, was not the ‘one’ that indicated to Susie where to start reading –
the reason why members started searching for the word tadpoles in the first instance.
Ethan continues with the previous search game, with an insertion sequence “There’s
a a ‘the’ with a ‘wy’ on the end” (line 832), noticing within the word ‘they’, a
familiar word, ‘the’ with a ‘y’. Susie offers an assessment with a justification,
“that’s really clever cause you found a wo:rd (within a word)” (lines 833-834). This
assessment marks a pedagogic move by Susie as she highlights again the literacy
skill - finding words within words – relevant to the early childhood literacy
curriculum. Additionally, it shows how Susie considers Ethan’s continued agenda as
she does not refocus Ethan to the new action at hand immediately.
Susie’s continued turn works to redirect Harry and Ethan’s attention back to
reading the information from the screen when She continues with “(.) have a look
((pointing at screen to indicate place to start reading)) “keep tadpo:les (as well as)”
(line 833-836), showing the children where to start reading from the screen.
Extract 7
SUSIE A ‘the’ with a ‘wy’ on the end says the::y that’s 833 really clever cause you found a wo:rd (within a word) 834 (.) have a look ((pointing at screen to indicate place 835 to start reading)) keep tadpo:les (as well as)= 836
Harry (tadpole)((pointing at word on screen)) 837 SUSIE It says keep tadpoles as well as frogs eggs in wa:ter 838
all the ti:me= 839 Ethan =(Oh I [wanna] see that) 840 SUSIE [Cha:n]ge 841 Harry (>Yeah but I’m looking [for ] what tadpoles eat<) 842 SUSIE [>Harry<] 843 =it tells us there so just (hang o:n) cha- I I’ll rea:d 844
the rest (.) change ha:lf the water no more than once a 845 week” o::h “the best di:et and diet is another name for 846 f:: food source (.) the be:st foo::d is probably baby 847 cere:↑al, (0.6) fresh gree::n leafy veggies and a bit of 848 egg yo:lk (0.4) from and it sa::ys provide a rock 849 islands when the legs of the tadpo:les appear, what do 850 you think that means? What are rock islands? 851
Harry (I’ve done that) 852 Ethan I kno::w (0.6) put put put some ro:ck and make an island 853
in some water) on top 854 SUSIE Putting rocks on each other 855
Chapter 5: Accomplishing Web searching through social interaction 85
Ethan Yes to make a island 856 SUSIE Will the island have to be under the water or above the 857
water 858 Harry Under 859 Ethan Under 860 Harry (I’ve already done that) 861 Ethan Under 862 SUSIE No::: no: it’s not under, 863 Ethan Up 864 SUSIE Mmm 865 Ethan Oh (?) 866 SUSIE Do you know why the rock has to be out of the top once 867
(.)because once the tadpo:les got le::gs (.) starting to 868 develop le:gs it’s going to need somewhere where it can 869 get ou::t of the water, 870
(2.0) 871 Harry I’ve got tadpoles at my house (?) 872 SUSIE You know I’ve I’ve kept tadpoles before too and I’ve 873
never given them baby cereal, you know what I’ve given 874 the:m? 875
Harry What 876 SUSIE Boiled lettuce (0.6) but I have to tell you boiled 877
lettuce looks really awful and it’s very sli:my but 878 tadpoles just think it’s gorgeous879
Gloss of the subsequent interaction:
It is at this point that the learning experience focusing on finding
out about tadpoles is concluded. Susie brings Harry and Ethan’s
attention to the hyperlinks listed on the right hand side of the
computer screen, adjacent to the information they have just read.
Susie explains that the links offer information about other animal
life. Susie reads aloud two of the options, “how are coral reefs
formed? And “How fast can a crocodile run on land”. After hearing
the second option, Ethan announces very quickly his preference for
choosing the second option. Susie and Harry excitedly agree and this
is the link that was activated. Susie, Ethan and Harry then
discussed the information on the screen regarding the speed of
crocodiles. Harry suggested that he could run as fast as a
crocodile, and using Harry’s statement as a catalyst to co-create a
future investigation, the conversation turned to discuss how they
could measure how fast they could run.
In pointing at the screen and saying “have a look” (line 834 – 835), Susie
signals and informs the children where she will commence reading from, marking a
shift of topic back to her earlier question, “Where shall I sta::rt (ºdo you thinkº) (line
801). She begins reading the information concerning the research question, “What do
tadpoles eat?”
As Susie commences reading information about keeping tadpoles (lines 838-
839), Harry’s latched and quickly spoken response, “(>Yeah but I’m looking [for
] what tadpoles eat<)=” (line 842), indicates that Susie has not found the information
that they originally sought, which was ‘what do tadpoles eat?’. In this way, Harry has
directed the teacher back to the previously agreed search query. His action suggests a
86 Chapter 5: Accomplishing Web searching through social interaction
social order where the children can remind the teacher to return to their original
shared agenda, that he has the interactional space to direct the focus of the search
query. Susie then proffers a justification for why she is reading what she is reading.
She suggests to Harry to wait and hear all of the information when she says, via a
latched response, “=it tells us there” as she issues a directive, “so just (hang o:n) cha-
I I’ll rea:d the rest (.)” (line 844) Susie’s turn here instructs Harry to ‘hang on’,
demonstrating how Susie manages the search. Susie has moved to the information
regarding what tadpoles eat, through a topic on keeping tadpoles showing that she
did address their original search query but done through a broader topic. This could
possibly be an implicit pedagogical strategy used to teach about how to do a search.
Susie continues reading from the screen, providing explanations for specific words
that might be difficult for the students to understand, and may aid in comprehension.
For example, “the best di:et” and diet is another name for f:: food source” (line 846-
847). At the end of her turn, Susie asks, “what do you think that means? What are
rock islands?” (line 850-851), a “test question” (Schegloff, 2007) designed to find
out the children’s existing knowledge about rock islands that was prompted from the
screen information.
Both Ethan and Harry respond to Susie’s question, but it is Ethan who gains
the conversational floor. He gains the floor by first declaring, “I kno::w” (line 853),
and then explains what is needed to make a rock island, “put put put some ro:ck and
make an island in some water) on top” (line 854). Susie’s next turn is an “other
initiated repair” (Schegloff, 2007), “Putting rocks on each other” (line 855), that
offers a more clear explanation. Following Ethan’s confirmation (line 856), Susie
elicits information from Ethan through a “choice elicitation” (Mehan, 1979) when
she builds on his previous turn, looks at him and asks , “Will the island have to be
under the water or above the water” (lines 857-858). Harry and Ethan reply, “under”
(lines 859 and 860 respectively), which is treated by Susie as incorrect when she
corrects them, “No::: no: it’s not under,” (line 863). This is an example of a question
that does not work due to its formulation by Susie.
Here, it was Ethan and Harry’s response that was treated as incorrect. As Baker
(1991) points out during “instructional activities it is the students’ answers which are
potentially right or wrong, the teacher’s question is never heard as wrong or
incompetent, although it might be unclear or otherwise flawed in its delivery”
Chapter 5: Accomplishing Web searching through social interaction 87
(p.178). The question asked the children to choose whether the rock island would be
under or above the water. Both choices are in fact ‘correct’ answers. Obviously, part
of the rock has to be under the water. The slight rise in intonation by Susie works to
prompt Ethan to choose the alternative answer when he repairs his answer by saying
“up” (line 864). Instead of justifying his original ‘correct’ response, he orients to
finding the response that Susie displayed she wanted, through the rise of intonation,
and changes his answer. Baker (1991) studied the social practices of children
learning to read in classrooms and showed that, “‘learning to read’ takes place
concurrently with, and as a crucial procedure in, acculturation to the social codes that
govern school” (p. 162). Two of the social codes that Baker (1991) refers to include
knowing how conversations work within the classroom and an understanding of the
“knowledge, power, and authority” (p. 162) in the classroom context. Like the
findings of Baker (1991), Ethan answers the question within the interactional
relationship of Susie as the teacher, who is considered more knowledgeable than
Ethan, the student. In his response, Ethan found the answer Susie displayed she was
looking for without questioning whether the question was in fact ‘wrong’.
Susie continues with a YNI (Raymond, 2006), “Do you know why the rock has
to be out of the top once (.)” and continues with an explanation, “because once the
tadpo:les got le::gs (.) starting to develop le:gs it’s going to need somewhere where it
can get ou::t of the water,” (lines 867-870) This continued turn shows Susie’s initial
YNI is a pre-announcement sequence (Schegloff, 2007) that pre-empts the ‘go
ahead’ response and explains why the rock has to be out of the water. In this
sequence, Susie’s response shows the decisions that are often made by teachers about
how to proceed in their moment-by-moment interactions with children. Here, Susie
used questions to explicate the children’s current knowledge about tadpoles, and
orients to a curriculum focus of knowledge building.
Harry justified his search choice by claiming he did not know what tadpoles eat
(line 631). The information he now offers through the telling of a story, “I’ve got
tadpoles at my house (?)” (line 872), after trying to gain the conversation floor twice
previously (lines 852, 861), about having tadpoles at his house, suggests that he
probably has some prior knowledge of what tadpoles eat and yet previously he had
justified wanting to search for what tadpoles ate due to lack of knowledge. This
88 Chapter 5: Accomplishing Web searching through social interaction
claim provides additional evidence that Harry is orienting to the classroom agenda of
knowledge building, using a lack of knowledge as a justifiable reason to do a search.
Susie offers a second story picking up on Harry’s account that he has had
tadpoles at home by making reference to keeping tadpoles before. She marks a
sideways topic shift when she tells, “I’ve never given them baby cereal,” (line 874),
referring to the information read from the screen, implying that she too has learnt
something about what tadpoles eat. She continues with a story preface, “you know
what I’ve given the:m?” (line 875) made by way of an offer - the first pair part of an
offer/acceptance adjacency pair. The acceptance, indicating the ‘go ahead’, is
delivered by Harry when he responds with “what” (line 876). Susie follows telling
her story, “Boiled lettuce (0.6) but I have to tell you boiled lettuce looks really awful
and it’s very sli:my but tadpoles just think it’s gorgeous” (lines 877-879). Indicative
of stories in conversation, Susie’s turn is built on a multi-unit turn to talk (Sidnell,
2010). During this turn, she tells her ‘story’ that was offered in line 874 and
completes the sequence closer with an assessment that closes the topic, “tadpoles just
think it’s gorgeous”. Schegloff (2007) writes about how sequence closers often refer
back, in some way, to the original topic of talk. In closing, Susie does refer back to
this original question typed into Google, “what do tadpoles eat?” when she speaks
about what she has fed tadpoles in the past.
It is at this point that the experience, which included a detailed discussion
about the information read on the results page, focusing on finding out about
tadpoles is concluded. Susie brings Harry and Ethan’s attention to the hyperlinks
listed on the right hand side of the computer screen, adjacent to the information they
have just read. Susie explains that the links offer information about other animal life.
Susie reads aloud two of the options, “how are coral reefs formed?” and “how fast
can a crocodile run on land?” After hearing the second option, Ethan announces very
quickly his preference for choosing the crocodile one. Susie and Harry affirm this
choice. This is the link that was activated. Susie, Ethan and Harry then discuss the
information on the screen regarding the speed of crocodiles. Harry suggests that he
could run as fast as a crocodile, and Susie uses this statement as a catalyst to co-
create a future investigation about how they could measure how fast they can run.
Here, another pedagogic display of Susie’s may have been illuminated when she
Chapter 5: Accomplishing Web searching through social interaction 89
picks up on a prior interest of Ethan’s, the topic of crocodiles (extract 1 line 610).
This new activation brings the conversation to a close.
Discussion
This investigation of how a teacher and two children co-constructed a Web
search in an early years classroom highlights the interactional resources used by
Susie, the teacher. During the interaction Susie uses interrogatives, discourse markers
and multi-unit turns, to progress the Web search. Such resources show an orientation
to pedagogical work designed to promote “sustained shared thinking” (Siraj-
Blatchford & Sylva, 2004, p. 727), where teachers demonstrate awareness of
learners’ capabilities about particular topics or learning experiences, and work
towards jointly constructing knowledge during an interaction. Susie’s interactions
show how she positions the children as competent participants in their everyday life,
facilitates negotiation and collaboration among members and enables extended
periods of time for teacher-child interactions. This section first discusses the
interactional resources used by Susie and how they were used to scaffold the Web
search to completion, accomplished in a way that fostered collaboration and afforded
time for intensive adult and child interaction.
Interactional resources used to accomplish the Web search.
Analysis highlighted aspects of interactions that helped to accomplish the Web
search. Interrogatives, discourse markers and multi-unit turns were mainly used by
Susie during the interaction and will be the focus of the following section
Interrogatives.
Mehan (1979) found that classroom lessons were built on question and answer
sequences. He described, “lessons in classrooms have often been characterized as
sequences of question and answer sequences, questions asked by the teacher, answers
provided by the students” (p. 41). Aligning with the findings of Mehan (1979), Susie
employed interrogatives frequently during this interaction. Her questions guided and
shaped the conversation, co-ordinated the interactional actions of members, elicited
the children’s knowledge, found out the children’s search interests and promoted
opportunities for “sustained shared thinking” (Siraj-Blatchford & Sylva, 2004).
Rarely did the children initiate questions during the interaction, Susie’s continued
use of question and answer sequences implemented the “chaining rule” (Sacks 1995).
90 Chapter 5: Accomplishing Web searching through social interaction
Sacks (1995) explains this rule as the person who asks the question has the ‘right’ to
ask another question after their first question has been answered, if they so choose.
The question, answer, question, answer sequence may continue for as long or as
short a duration as the questioner continues to ask questions. Susie’s questions
formed the first pair parts of adjacency pairs. Ethan and Harry’s responses were the
expected second pair parts.
Susie’s questions co-ordinated the interactional actions of members in
strategic ways. She used open questions at the beginning of topic sequences, which
facilitated the negotiation of future topics. She then modified or employed more
narrowly focused question designs during topic sequences, which restricted the
possible responses in a way that still afforded decision making but worked to prompt
future action. For example, at the start of phase 1, Susie asked, “what are we going to
sea:rch no:w what did you deci:de you wanted to look for?” (lines 607 – 608). This
question opened the floor for endless possibilities in terms of subjects for the next
search. On the other hand, the narrower question asked by Susie, “Well do you want
to do a search for tadpoles (food),” worked to constrain the set of possible responses
by participants. Susie’s questions elicited information in relation to prior knowledge
and enabled the children to contribute suggestions relating to the organisation of the
search. Susie then modified her interaction and provided opportunities built on the
displayed prior knowledge and displayed interests of Ethan and Harry (Extract 7,
lines 851-871). Susie’s approach, the shared action of entering a question into
Google and finding out information about the search topic, aligns with Stremmel’s
(1993) notion of “responsive teaching,” as well as the teaching principles and
practices recommended in the Early Years Learning Framework (2009) and the
Queensland Kindergarten Learning Framework (2010). Responsive teaching is only
possible when a teacher utilises the learner’s demonstrated knowledge (Siraj-
Blatchford & Sylva, 2004). Siraj-Blatchford (2004) explains that, in order to actively
construct knowledge, “young children require direct and immediate experiences that
will enable them to derive meaning from these experiences based on previous ones”
(p. 726). In this way, the teacher’s interrogatives afforded the children the
opportunity to display their knowledge in relation to Web searching and also to the
search topic of “tadpoles”.
Chapter 5: Accomplishing Web searching through social interaction 91
Discourse markers to move the Web search along.
A second strategy implemented by Susie that helped to move the Web search
along was her use of discourse markers, most evident in her us of the temporal
markers, ‘now’, and ‘okay’. Discourse markers are structural markers (Schleef,
2008) that have procedural meaning (Fraser, 1999). As Payne and Hustler (1980)
showed teachers use ‘now’ to move the class to the next focus. While allowing time
for children to think about future actions and experiment with ideas, Susie’s use of
the discourse marker, “now” (607, 608, 651 and 753) progressed the Web search, and
managed to focus participants on the next steps for completing a Web search. As
well, “Okay” was used by Susie to close down discussion and prompt the next step,
therefore progressing the search. This finding aligns with Beach (1993) who showed
that “okay” (+ a fuller turn) works first as a topic closer and then places emphasis on
a new focus. For example, in extract 1 Susie’s “okay Harry you sta::rt” (line 648),
closed the conversation about topics to search and worked to progress the search to
the new focus of typing the search query into Google.
Multi-unit turns to link ideas and move the search forward.
The third interactional resource employed by Susie was “multi-unit turns”
(Schegloff, 2007). “Multi-unit turns” linked ideas for participants and scaffolded the
activity in order to press on with the Web search. For example, in line 806, in
response to Harry’s suggestion of some additional typing when he was indicating to
Susie where to start reading from, Susie said, “I actually do::n’t (.) you don’t even
need to do any more typing just at the minu:te (.) where can you see that wo:rd
tadpole I know it’s up there on the screen somewhere, (.) you have a sea:rch (2.0)
just with your e::yes (Harry), (.) can you find tadpoles,” in response to Harry who
had suggested she type into a box on the screen. In this turn (line 806), Susie
responded to Harry’s idea, incorporated a prior suggestion from Harry about finding
the word ‘tadpole’ and then suggested future action, which members oriented to.
Some of Susie’s “multi-unit” turns included discourse markers, in combination
with directives which achieved shutting down further discussion and prompted future
action. For example “okay Harry you sta::rt” (line 648). Before this turn, participants
had spent a number of turns discussing a new subject to search. Susie’s “okay”
displayed her acknowledgement of the proffered ideas. The directive “Harry, you
92 Chapter 5: Accomplishing Web searching through social interaction
sta::rt” instructs action. This interaction moved the Web search along but provided an
opportunity for Harry to decide on the action.
Having identified through analysis the interactional resources of interrogatives,
discourse markers and multiunit turns used by Susie, it is now necessary to consider
the effects of these resources on the interaction. The interactional resources used by
Susie enabled the children to participate as competent members of the interaction,
afforded intensive teacher-child interactions and promoted negotiation and
collaboration between members, yet her actions achieved progressing the Web
search, in a timely manner. They are now considered in this discussion.
Children as competent participants in their everyday life.
The teacher’s interactions aligned with the competence paradigm’s view of
children. Under the competence paradigm, children are viewed as social agents,
competent and capable of constructing and maintaining their own social worlds
(Corsaro, 2005; Cromdal, 2006, 2009; Danby, 1997, 2002, 2009; James et al., 1998;
James & Prout, 1997; Mayall, 2002; Prout, 1990; Speier, 1973), utilizing the
resources that they already know about their world (Butler, 2008). The teacher’s
interactions were presented in a way that indicated to the children that they were
knowledgeable and competent. The teacher did this by affording them decision
making opportunities, handing over physical control of the keyboard and mouse, co-
constructing an interactional classroom context where the children were able to
propose alternative positions to hers.
First, the teacher afforded the children decision making opportunities by
inviting them to contribute their ideas for future actions. Providing decision making
opportunities is espoused in the Early Years Learning Framework (2009),
Queensland Kindergarten Learning Framework (2010) and the Early Years
Curriculum Guidelines (Queensland Studies Authority, 2006), as a way that
“children learn best” (p. 10). For example, in extract 1 line 641, Susie asked, “Which
one are we going to go:: with”. In another example, Susie asked, “>what shall we
do<=” (Extract 2, line 685). Contributions to decisions regarding future action have
afforded the children aspects of ownership and choice regarding ‘where to next’.
Second, the teacher designed her questions in such a way as to place the
children in a position of high epistemics. Heritage and Raymond (in press) point out
Chapter 5: Accomplishing Web searching through social interaction 93
that there is an epistemic gradient between the questioner having no knowledge of
the answer to having some knowledge of the answer and the question design can
“establish a distinctive gap in knowledge, a distinctive epistemic gradient between
questioner and answerer”. The teacher gave the children opportunities to demonstrate
their knowledge. For example, when Susie directed Harry to start typing the question
into the search engine (Extract 2, line 648), he had the opportunity to demonstrate
what he knew about how to start. In another example, Susie displayed an awareness
that Ethan and Harry, quite possibly, had prior experiences with Web searching by
using technical language associated with computer use without explanation or
explicit teaching, such as “click” and “search” in lines 651, “now if you click”, and
in line 634, “do you want to search for tadpoles”.
Third, the teacher did not manipulate the mouse, nor did she do any typing
during the episode. While typing in the question may have been accomplished in a
shorter time frame, had the teacher issued directives or had she taken over typing, her
interactional strategies illuminated her pedagogy of Ethan and Harry as being
competent to take ownership of the search process. As well, the ownership of the
mouse and keyboard may have promoted an interactional space where the children
felt in control, thus affirming their position of interactional competence.
Finally, the teacher promoted a social and pedagogic order in the classroom
where participants used question formats and other strategies to shape the direction
of the search. For example, in extract 1, Harry diverted the teacher’s and Ethan’s
attention away from the history of the search currently being undertaken by
proffering a new search topic (line 630). Another illustration is in extract 7, when
Susie began reading the information from the screen about where to keep tadpoles
(line 838). In Harry’s next turn, he challenged her action with, "“(>Yeah but I’m
looking [for ] what tadpoles eat<)” (line 842). Here, he informed Susie that she
appeared to be off target with the information she read from the screen that this was
not the information that matched the search initially typed into Google. The
questioning of the teacher by children is considered unusual (Baker, 1991) as talk in
educational settings is often teacher dominated, providing few opportunities for
children to express their ideas (Theobald & Kultti, In press). Other research found
that children’s input and contribution of ideas in classroom is rare (Cook & Teachers
from the Early Assistance Research Project in South Australia, 2009). The
94 Chapter 5: Accomplishing Web searching through social interaction
interaction shows that, although much of the interaction was guided by the teacher’s
interrogatives, the children did initiate sequences of talk. They contributed their
ideas, participated in making decisions, made choices and engaged actively in the
Web searching experience.
The children were oriented to the teacher’s pedagogic agenda. For example, in
Extract 1 (line 607), Susie asked the children about what they had decided to look for
next. After Ethan proffered a topic of “what eats crocodiles?”, Susie diverted his
attention to his prior search, which was about dolphins. Her diversion suggests that
this topic may not have been the teacher’s preferred search topic. As a result of
Susie’s questioning about his prior search, Ethan shifted his focus from a new search
topic about crocodiles back to his search history. There was one instance in this
extract where the teacher’s and child’s agendas did not align, and this was managed
by the teacher through humour. When Ethan proffered the search topic, “What do
puppies eat?” (line 647), the teacher suggested, with raised voice pitch, “smelly
socks, all sorts of things,” to which Ethan grins. In each instance, the children
aligned their responses to Susie’s focus, demonstrating their orientation to the
teacher’s pedagogic agenda.
So too, the children were oriented to the institutional setting of the classroom
as a place where new knowledge is learned. This understanding was shown when the
children reported being ‘non-knowers’ in extract lines 631 and 633. The search
query, “what do tadpoles eat” was a topic that Ethan and Harry both claimed that
they did not know about. Their reference to their lack of knowledge served as a
justification for the search that followed, even though it became apparent (Extract 7,
line 872) that Harry had previously kept tadpoles at home, and it could be assumed
therefore that he already knew what tadpoles did eat.
Perhaps it was Harry’s knowledge of the classroom agenda of learning that
assisted him to have his preferred search topic about tadpoles entered into Google,
after he claimed that he did not know what tadpoles ate. Mackay (1991) notes that
children’s (like adults’) interactional proficiency is related to their “interpretive
competence” (p. 27), that is, their understanding of social behaviours and acting
accordingly when interacting with others. Cicoural (1970) explains that there are
underlying structures of interaction that are interpreted to inform how social actions
are enacted and are labelled by Cicoural as “basic”. These basic rules inform future
Chapter 5: Accomplishing Web searching through social interaction 95
actions, known as “normative” rules. Within adult-child interactions, Mackay points
out that “interpretive competence of the child is both simultaneously assumed and
interactionally denied” (Mackay, 1991, p. 27). One example is when Susie offered
the children decision making rights as to their new search subject (Extract 1, line
607), but then withdrew this opportunity by referring to a previous search about
dolphins. In this discussion, we see how the children orient to the practices of the
classroom as a place where finding about something that is not known is the
normative order, and one to which they, and the teacher, orient. In this way, the
children and teacher both build and maintain this social and pedagogic order.
Enabling extended periods of time for teacher-child interactions.
The importance of Susie being present for an extended duration was
highlighted during this episode. Susie focused her attention within the interaction and
was rarely interrupted by other children or adults. This extended interaction allowed
the three participants to engage in a high level of detailed and focused activity for 12
minutes, a long sustained period of time for a teacher to work intensively with a
couple of children in one area. Susie’s presence and her interactional approach
helped to progress the Web search in a timely manner, such that it supported the
achievement of the children’s negotiated Web search and offered space for the
children to implement their suggestions and complete actions. There were many
gaps, silences, and pauses experienced by the participants. For example, in line 672 a
pause of three seconds was evident as Harry had time to think about how he was
going to type different words. Although it was Susie who initiated a turn after the
pause, this turn was to ask if he would like a clue. An additional 3 seconds (lines 675
– 676) was then allowed. While ten Have (2007) highlights gaps and pauses as signs
of interactional trouble, in this interaction it is evident that participants oriented to
the context. Sometimes the pauses and gaps meant interactional trouble, sometimes
they meant that members needed more time to complete their actions. This was
reflected in the next turns of participants. When participants detected interactional
trouble, a repair was instigated. When more time was needed to complete a task,
more time was afforded. For example,
708 Harry (tad:::) (0.8) puh puh
709 (8.0)
710 SUSIE Can he find it (.) ca:::n he fi:nd the pee?
96 Chapter 5: Accomplishing Web searching through social interaction
Here, Harry used an 8 second space as he actively sought to find the letter ‘p’. The
affordance of this time is a display of the participants’ orientation to the context of
the interaction.
Shown in studies of teacher interaction in early childhood settings, sustained shared
conversation between a teacher and a child supports a child’s thinking ability, and is
associated with high quality teaching and learning in early childhood (Siraj-
Blatchford & Great Britain. Dept. for Education and, 2002). So too, research has
found that children actively construct their knowledge within a social context and
teachers can contribute to this knowledge construction by affording time to engage in
conversation using open ended questioning, scaffolding and by building on activities
that have been initiated by children (Siraj-Blatchford & Sylva, 2004).
Facilitating negotiation and collaboration between members.
During the interaction, Susie used interactional resources to facilitate
negotiation and collaboration between members. The Web search was implemented
in a small group where members were able to contribute their ideas to how the search
would be undertaken. When ideas differed, Susie used interactional resources to
support negotiation and collaboration so as to progress the search along. Particularly
evident in phase 1 was Susie’s pedagogy when the focus of the interaction was to
decide on a new search topic/query. During this phase, Susie asked the opinion of
Ethan and Harry as to what they would like to search next. She then worked to gain
agreement on the search subject. Both children gave their suggestions, with Harry
suggesting the topic of tadpoles, and Ethan suggesting crocodiles, hermit crabs and
puppies. During this phase, Susie facilitated negotiation and collaboration through
talk, as the children continued to have differing ideas as to the next search subject.
While Ethan and Harry did not initially agree about the search topic, Susie looked for
agreement. When Harry and Ethan expressed that the topic of what tadpoles ate
would be new learning, Susie picked up on their level of agreement. By the end of
the episode, both children indicated that they had found out something about what
tadpoles ate - knowledge that both acknowledged they had not known. In order to
promote collaboration between members, Susie chose interactional resources to
prompt Ethan and Harry’s displayed difficulties in such a way that solutions were
found through collaboration.
Chapter 5: Accomplishing Web searching through social interaction 97
Mehan (1979) found that teachers use the strategies of “prompting incorrect or
incomplete replies, repeating, or simplifying initiation actions” (p. 55), when
children encountered difficulties in answering the teacher’s questions. Susie used two
strategies to hint at solutions to problems including calling on a peer to help and the
modification of elicitations from open to more narrow forms. First, Susie called for a
peer to repeat a correct response. For example, Susie called on Ethan to repeat a
correct answer (Extract line 657) when Harry displayed that he was having technical
difficulties. As well, Susie modified her elicitations to scaffold solutions to problems
rather than direct or instruct members on how to solve problems. Susie used
strategies such as open questions at the beginning of sequences -What shall we do
(Extract 2, line 685) and open directives - Okay Harry you sta::rt (Extract 2, line 648)
which allowed Ethan and Harry to display, through talk or non verbal action, what
they knew. She then made adjustments to her interactions and was more specific in
her questioning or hints to scaffold the children if they displayed that help was
required. For example, in extract 2, Susie began with the open question, “>what
shall we do<=” (line 685), in her next turn she narrowed the open question and
directed Harry to “(look for) the arrow, (line 687) without actually showing him, and
when Harry displayed his difficulty in finding the arrow, Susie showed Harry where
the arrow was located, “ =>see here< (line 689)”. The interactions between Susie and
Harry were to find out what Harry knew and what he found difficult. Susie then
modified her interactions in order to build on his displayed prior knowledge (or lack
of it) to afford new learning. This prompting work supports the ideas espoused in the
Early Years Curriculum Guidelines (Queensland Schools Authority, 2006) and the
Early Years Learning Framework (Australian Government Department of Education
Employment and Workplace Relations, 2009) for providing opportunities for
children to think of alternative ways of solving problems, and building on the prior
knowledge of children to promote new learning.
Progressing the search.
Susie’s actions achieved progressing the Web search in a timely manner.
Researchers have investigated progressivity, in interaction, relating to question
sequences (Clemente, 2009; Lee, 2011; Stivers & Robinson, 2006). Stivers and
Robinson (2006) show that answers to questions are preferred over non-answer
responses, as answers contribute to the progress of the interaction. So too, Clemente
98 Chapter 5: Accomplishing Web searching through social interaction
(2009) considered progressivity in relation to how children, aged between 10 – 14
years, answered their doctor’s questions about chronic pain. He found that patients
utilized strategies that aid in the progressivity of the interaction. For example, if
children had difficulty in answering the doctor’s question, they looked to their
parents to indicate they needed help to provide an answer. Lee (2011) investigated
customer service at an airline’s service centre where customers were asked to
identify themselves in the opening part of the conversation, noticing that instead of
giving their name, customers sometimes gave their membership number, which
served to take their personal identification to a higher level. In this way, customers
answered to a higher level as the service attendant was able to find out the
customer’s name, and also additional information about the customer, and progress
the activity (Lee, 2011).
Susie’s actions demonstrated a preference for progressivity in three ways.
First, she modified her interrogatives from open to relatively narrow framing to close
down a range of possible responses and press on with future action. Second, she
used temporal markers, such as “okay” and “now”, to progress the search. Finally,
she employed multi-unit turns within a single utterance that assisted in the sequential
progression, linking previous ideas with the focus of future ideas or action.
This discussion section of the chapter has highlighted the interactional
resources used by participants to create the social order of the interaction to which
members oriented. The discussion shows how through interaction the teacher
provided opportunities for learning by promoting negotiation and collaboration and
by affording extended periods of time for teacher-child interaction. The interactional
resources were used within an interactional context where Susie progressed the
search, in a timely manner, towards completion of the search, while also allowing
time for Ethan and Harry to try out their ideas and to complete actions.
Chapter Summary
Analysis provided a fine-grain description of Susie’s talk-in-action as well as
the interactional resources she used during a Web search, with two children, in an
early years classroom. Four phases of the sequential organisation of Web searching
were identified during analysis: (a) Finding a search subject (b) Inputting the search
query (c) Considering the result options, and (d) Exploring the selected result. In
Chapter 5: Accomplishing Web searching through social interaction 99
phase 1, participants focussed their interaction on discussing possible search topics,
negotiating ideas when differing suggestions were proffered, and deciding on the
actual subject of search, including the search question. In phase 2, participants edited
a prior search query. While phase 1 showed an open discussion about a subject to
search, phase 2 was a more process-oriented activity. Evident were opportunities for
discussion concerning specific search result features, including literacy and techno-
literacy knowledge. During Phase 3, the interaction focussed on making decisions as
to which search result would be investigated further. In phase 4, the interaction
concentrated on the information displayed on the screen. This phase provided
opportunities to recall prior knowledge and learn new knowledge. During this phase,
opportunities to develop the techno-literacy skills of navigating the screen, as well as
the traditional literacy skills of talking about the concepts of print, identifying ‘sight’
words (or familiar words to the children), and finding words within words were
oriented to by Susie with Ethan and Harry. While the children needed the teacher to
read the information on the screen to them, the conversation focussed on interpreting
that information. Participants also drew on prior experiences and knowledge to help
make sense of the information read from the screen.
This chapter has explicated the interactional strategies used by participants as
they co-constructed a Web search. Fine grained analysis has shown how these
resources were used to position the children as competent participants in their
everyday life and to facilitate negotiation and collaboration between members. It has
shown that using these resources enabled time for members to suggest and try out
ideas in a way that provided opportunities for learning. The key findings of the study,
along with the implications for teachers, policy makers and other key early childhood
stakeholders, will be discussed in the following concluding chapter.
Chapter 6: Managing Web searching in the early years 101
Chapter 6: Managing Web Searching in the Early Years
This concluding chapter discusses the study’s key findings to support a
growing body of research investigating the social interactions of young children and
their teacher as they engaged in a Web search. The chapter outlines the theoretical
and methodological contributions of the study, and discusses the key findings and
recommendations for research and practice in the area of Web searching in the early
years.
The study investigated the social interactions of the children and their teacher,
in situ, as they undertook Web searching in an early childhood classroom. The
following research question guided the study:
How are social orders constructed through teacher-child talk when Web
searching in an early years classroom?
By explicating how social interaction unfolds, moment-by-moment, the study
contributes empirical data to the relatively unresearched yet important area of Web
searching in early years classrooms.
Key Findings
Analysis yielded four main findings to show how social orders were
constructed through the teacher-child talk while Web searching showing how
classroom members, through their talk-in-interaction, co-constructed and completed
the Web search. The members’ interactions set the ‘interactional climate’ of the Web
search and contributed to the construction of the social order of the classroom. The
four findings are discussed now.
The first finding was that Web searching in this early years classroom featured
sustained teacher-child interaction. The episode was 12 minutes in duration and was
only interrupted for a minimal period of time when two children approached the
teacher to show her some of their work. The teacher acknowledged the work, and
then suggested that they show the teacher aide. The teacher returned and remained
focussed, without interruption, on the Web search until its completion.
The teacher’s intensive interactions with the children showed evidence that she
supported the completion of the search, although she did not take over or dominate
102 Chapter 6: Managing Web searching in the early years
the search. The teacher offered the children time to explore their ideas for web
searches, and did so by reading information directly from the screen and asking
interrogatives that prompted prolonged sequences of talk with the children. Sustained
and receptive adult-child interactions are important elements for social and cognitive
learning (Bowman, Donovan, & Burns, 2001; Mashburn et al., 2008), and the
analysis of the episode illuminated the work of the teacher in organising and
managing such interactions with the children.
Second, the study found that the teacher’s interactional strategies recognised
the children’s interactional competence in situ. Through interaction, the teacher
situated the children as competent classroom participants, providing them with
opportunities to control the computer hardware, such as the keyboard and mouse, and
to make decisions about the trajectory of the search. The teacher treated the children
as being in a position of “high epistemics” (Heritage & Raymond, in press), a
position of having knowledge about Web searching. The teacher strategically used
interrogatives to consult the children about the search, shaping her interactions to
enable them to demonstrate their knowledge. These aspects of the teacher’s
interactions will be discussed now.
The teacher did not manipulate the mouse, nor did she type on the keyboard
during the episode, even though the search may have been expedited if she had
issued directives or typed the text. The children controlled the mouse and keyboard,
taking action to type text or click buttons during the search. The teacher invited the
children to contribute their ideas on future actions and to exercise choice regarding
‘where to next’. At the time of the study, this practice aligned with the intent of the
Early Years Curriculum Guidelines (Queensland Studies Authority, 2006), which
advocates that “children learn best” (p. 10) when they are provided opportunities for
meaningful decision making. The practice of affording children decision making
opportunities is also espoused in Article 12 of the United Nations Convention on the
Rights of the Child (United Nations, 1989), which states, “States Parties shall assure
to the child who is capable of forming his or her own views the right to express those
views freely in all matters affecting the child, the views of the child being given due
weight in accordance with the age and maturity of the child” (p. 4). Through co-
constructed decision-making with the children, the teacher’s practice was seen to
Chapter 6: Managing Web searching in the early years 103
align with recommended practices in early childhood curriculum documents and
international child participatory agendas.
Additionally, the teacher designed her questions to recognise the children’s
working knowledge of Web searching. For example, when Susie directed Harry to
start typing the research question into the search engine (Extract 2, line 648), he had
the opportunity to demonstrate what he knew about how to start the search. In
another example, Susie positioned the children as knowledgeable when she displayed
an awareness that Ethan and Harry, quite possibly, had prior experience of
information searching, by using technical language associated with computer use
without explanation or explicit teaching (such as “click” and “search,” lines 651;
“now if you click”; “do you want to search for tadpoles,” line 634). In constructing
the children as having knowledge about Web searching, the teacher provided them
with opportunities to demonstrate their knowledge. As a consequence, the
interactional resources used by the teacher during the unfolding interaction then
worked to accommodate the children’s displayed knowledge.
A third finding was that the teacher drew upon a range of interactional
resources, such as interrogatives, discourse markers, and multi-unit turns, in the
accomplishment of the Web search. These interactional resources aided in the co-
construction of discussions, and assisted in co-ordinating future actions, moving the
search along and completing the Web search. It was the teacher who mostly initiated
discussion, by asking an interrogative to which the children responded. She used
open ended questions when new topics were introduced as a way to open the floor
for discussion. Subsequently, she drew on more narrowly focused question designs
that prompted the children to identify their decisions and prompt future actions. As a
way of acknowledging the contributions of members and orienting to progressing the
Web search, the teacher used discourse markers, such as ‘okay’, ‘now’ and ‘so’, to
draw to a close a particular discussion topic. This achieved an orientation to next
action, prompting a progression of the search and its ultimate completion. Like
discourse markers, multi-unit turns helped participants to link ideas by connecting
previous turns with next turns in such a way as to co-ordinate the contributions made
by members and to progress the search towards next actions. During analysis these
interactional resources were found to aid in the co-construction and completion of
the search.
104 Chapter 6: Managing Web searching in the early years
The fourth and final finding was that the teacher and children oriented to a
social and pedagogic order in the classroom, undertaken in situ, that supported
children’s decision-making and active participation in the Web search. Much of the
interaction was managed by the teacher using interrogatives, but there was
interactional space where the children contributed their ideas, participated in making
decisions, and engaged actively in the Web search. The social and pedagogical order
was made evident as members coordinated their turns to jointly construct the
‘interactional climate’ of the classroom where both the teacher and children oriented
to the classroom as a space for displaying prior knowledge and learning new
knowledge.
Knowledge about Web searching and literacy skills were made relevant while
undertaking the search topic of tadpoles. An example of the teacher’s focus on
knowledge about Web searching was evident when she asked a question about
where, on the screen, the search query was going to be typed (Extract 2, line 653).
This interrogative prompted a display of knowledge by the children regarding Web
searching and focused the unfolding interaction, when the teacher scaffolded the
typing of the search question into Google. A focus on literacy skills was evident
when the teacher asked, “are you gunna be able to spell” (Extract 4, line 728), which
led to an extended discussion with the children about displaying, or learning about,
phonetic knowledge about the word ‘eat’ (Extract 4, lines 743 – 750). In another
example relating to the search topic, a search subject was discounted due to the boys
showing that they already knew the answer to the query (Extract 1, line 647). The
study revealed the social and pedagogical space of the classroom was one of active
participation where members collaboratively displayed their prior and existing
knowledge.
Theoretical and methodological significance of the study
The study’s theoretical understandings and methodological approach came
together as a framework for analysing in fine grained detail the social interaction
involving the teacher and children as they engaged in a Web search. The theoretical
significance is its contribution to understanding children’s interactional competence
contributing to previous studies drawing on the competence paradigm. This study
was framed within a set of theoretical understandings underpinning the competence
paradigm, of children as social agents, competent and capable of constructing and
Chapter 6: Managing Web searching in the early years 105
maintaining their own social worlds (Corsaro, 2005; Cromdal, 2006, 2009; Danby,
1997, 2002, 2009; James et al., 1998; James & Prout, 1997; Mayall, 2002; Speier,
1973). The study was particularly interested in investigating how the social orders of
Web searching were jointly constructed between the teacher and children. Analysis
showed how they used interactional resources to collaboratively conduct the search.
The children had physical control of the keyboard and mouse and were able to
propose alternative positions to those of the teacher. These accomplishments show
the children as competent participants who oriented to, and constituted the social
order of the classroom.
While educational research has applied ethnomethodological and conversation
analysis methodologies (Bateman, 2010; Bjork-Willen, 2008; Butler, 2008; Church,
2010; Cobb-Moore, 2008; Cromdal, 2004; Danby & Baker, 1998, 2000; Heritage,
2004; McHoul, 1978; Theobald, 2009; Theobald & Kultti, In press), investigations
focussing on social interactions using ICTs in classroom contexts have mainly
focused on older children, that is, middle primary and secondary school aged
children (Birmingham et al., 2002; Cekaite, 2009; Cromdal, 2005; Greffenhagen &
Watson, 2009). The significance of this study is that the methodological and
analytical approach was brought to a new context, that of young children engaged in
Web searching in an early years classroom.
The methodological approach afforded close observation of the moment-by-
moment interactional work of members in situ in order to explicate actual practices.
Teachers in their daily work do not have the time to examine their own interactions
in such a fine-grained way, and rarely do they have opportunities to see other
teachers at work. Analysis of this kind can illuminate for teachers, in fine detail, what
happens in classrooms, prompt critical reflection and inform future practice.
Recommendations
The findings of the study and its theoretical and methodological significance
point to three major recommendations for the field. The study’s first
recommendation is that fine-grained transcription and analysis of interactions aids in
understanding interactional practices. Such analysis can be drawn upon as a resource
for teachers in early years classrooms to see how using specific interactional
resources with children constructs the social interaction. As ten Have (2008)
106 Chapter 6: Managing Web searching in the early years
explains, such understanding “might be useful in producing bits of knowledge that
may help one to make choices among courses of action” (p.195). For example,
explication of such analyses can provide empirical evidence of how an interaction
unfolds differently depending upon whether an interrogative or directive is used. An
open ended question encourages discussion, whereas a directive may close a
discussion.
Professional development opportunities for teachers might focus on specific
interactional resources used in teacher-child interactions. Workshops for teachers
might incorporate Stokoe’s (2001) Conversation Analysis Role-play Method
(CARM) which uses actual recordings in role play, so that professionals can enact
possible responses, and undertake discussion and reflection on the experience.
Stokoe (2011) points out that using actual recordings of interactions, rather than
invented scenarios, has the potential to authenticate the learning for the participant.
Professional development that focuses on the social interactions of members
engaging in Web searches is likely to be of interest to teachers as they work to
engage with children in an increasingly online environment.
The second recommendation is that teachers have the chance to observe how
other teachers introduce and manage new learning opportunities in the classroom,
such as the use of technologies. The study showed how observing teachers at work
can open up ways to investigate how to interact with children. Examining transcripts
and video excerpts of other teacher practices makes this possible. While some
children commence school with knowledge of Web searching, there is little evidence
of children’s prior ICT knowledge being incorporated into educational contexts
(Davidson, 2009; Dede, 2000; McTavish, 2009; Yelland, 2006a). This study shows
how, through the unfolding social interaction, the teacher accommodated the
children’s prior knowledge of information searching and experience with ICTs. By
recognising and drawing upon the children’s knowledge and experiences the children
were afforded opportunities to show their competencies, and allowed the teacher to
build on the children’s demonstrated knowledge and experience in Web searching.
Analysis of the episode showed that Web searching in the classroom requires
teachers to consider and plan for extended periods of time. From the analysis, the
four phases of sequential organisation of information searching were identified and
included (a) finding a search subject; (b) inputting the search query; (c) considering
Chapter 6: Managing Web searching in the early years 107
the result options; and (d) exploring the selected result. In each phase, the teacher’s
scaffolding and prompting were integral to the completion of the search requiring
planned, intensive and sustained time for teacher-child interaction. It is
recommended that the multifaceted organisational matters, with respect to space,
time and sequence in planning Web searching in the early childhood classroom, be
considered.
The third recommendation is for future empirical research that investigates
peer interaction, when children Web search. This study contributes to an emerging
field of empirical work that focuses on the social interactions of children with peers
as they undertake Web searching. Within the data corpus, a number of videorecorded
episodes show the children interacting with each other as they undertake Web
searches without the teacher present. An initial analysis of the video recordings
suggests that there was a different interactional order happening without an adult
present, one where the children talked more with each other and experimented more
with the tools of the Web.
Close analysis revealed that the children had opportunities to use traditional
and techno-literacy skills during the Web search. The teacher reworked traditional
pencil and paper activities within a context of new media in the classroom, and drew
on this knowledge based on traditional literacy skills such as:
letter/sound awareness or phonological awareness when typing in the
research question (extract 3),
finding familiar words on the screen, as well as a word within a word
(refer to extract (extract 6),
putting spaces between words when writing (or typing) (extract 3),
re-reading as a way to proof read and identify mistakes in writing (extract
4 – line 741).
The Early Years Learning Framework for Australia (Australian Government
Department of Education Employment and Workplace Relations, 2009) suggests that
children should “begin to understand key literacy and numeracy concepts such as the
sounds of language, letter-sound relationships, concepts of print and the ways texts
are structured” (p. 41). The teacher immersed the children in techno-literacy skills by
following hyperlinks, reformulating a question based on a prior search query and
108 Chapter 6: Managing Web searching in the early years
selecting a search result based on what the children had indicated they wanted to find
out about. Information and communication technology skills are identified in the
Early Years Curriculum Guidelines (Queensland Schools Authority, 2006) and in the
Australian Curriculum (Australian Curriculum Assessment and Reporting Authority,
2009), as important learning experiences for young children. As shown in previous
research, teachers tend to rely on computers to upskill the traditional literacy skills of
children (Knobel & Lankshear, 2003; McTavish, 2009; Yelland, 2006a, 2006b). This
study showed how literacy concepts were fostered, step by step, as the children
engaged in an activity that interested them rather than being told what computer
program to use to practice these skills. This approach to techno-literacy in early
childhood classrooms shows how it can be embedded, not as something to be
‘taught’ in isolation, but as a resource for accomplishing the task at hand. Further
research could explore the relationship between curriculum texts and how teachers’
use these documents in planning learning experiences that bring together new
literacy technologies and traditional literacy technologies. A timely focus of future
research is how Web searching can contribute as a context for literacy learning,
including the development of techno-literacy skills.
In conclusion, the study shows the importance of social interaction and the
explicit unfolding of interactions when accomplishing a Web search. The study
reveals the interactional competence of young children engaged in Web searching
with their teacher and highlights how the interactional resources used by the teacher
and by the children helped to manage and shape the Web search. The study
contributes to understandings of social interaction during Web searching in the early
years.
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Appendices 125
Appendices
Appendix A – Data Files Catalogue
Appendix B – Initial Observations of Two Extracts
Appendix C – Conversation Analysis Transcription Notations
Appendix D – University Human Ethics Committee Approval
Appendix E – Information and Consent Forms
126 Appendices
Appendix A
Data Files Catalogue
Data – DVD Kids Net (Endangered Animals 12.11.07) Disk 1 and Disk 2 – (two cameras positioned in different positions – one face on
and the other computer on)
Participants – G or T – Tich, A – Penny (Assistant), B2 - Harry
Timing Observation of data Interestings? Observation of data
.00 – 1.34 ****Teacher aide present at start of recording**** 2.49
G and A Penny (teacher aide help) go through log on process and talk about the icons on desktop (very hard to hear conversation) A offers instructions G in charge of mouse and keyboard. A instructs on password.
Although a questions, not very much take up time was given for child to answer. Closed questions Direct Instructions
1.06 A asked Tich what she wanted to do but then answered her own question. Tich followed instructions, looking at the A for confirmation. 3.10 T awaits for confirmation before actioning.
Child agency????
3.26
Finished the log on procedure and A prompts G to think of a question to type into google. G (hard to hear) decides to look up endangered animals. A scaffolds and asks does she want to look up pictures or ask a question. A closed question – do you want to
Did the closed question move the decision time frame along?
3.25 A confirms ‘arrival’ at google and then instructs we can ask it a question now” 3.32 Arrive at google – A “Great we’re there we can
Appendices 127
3.43
see pictures? A – nods yes. ask it a question now. A gives limited chooses – look at images, make it from Australia
3.48 A – explicitly informs G about the google choices and how to search for pictures and then instructs Tich to try and type question into google.
Direct instruction by A
– 4.07 G sounds out word endangered animals with A support. G uses her phonetic knowledge. A allows risk taking and didn’t correct her . A supported g when g was looking to her for answers. Explicitly taught about how to put a space between word. Once complete spelling phonetically, A explains that the computer might not understand but affirms the child’s try. A explains that the computer might say that we didn’t quite spell in properly and it might say try again. Directs G to press the search button.
4.00 This is really hard, but you try it. 5.43 T phonetically spelling ‘endangered animals’ Supported by A. 7.14 A refers to spelling endangered animals as really tricky.
A often refers to items as ‘tricky or hard’ – why?
7.34 Explains that the computer didn’t quite know that it wants these words but it thinks we might want to know what we want. A reads the words… did you mean endangered animals.
8.27 A points at different pictures. G notices one picture and asks what it is. A asks G, What do you think it is?
128 Appendices
8.47 G says “Whale” A says “yes it is a whale. Do you want to press on the picture and see if we get a bigger picture”
Adult direct instruction
9.12 A recalls experience of seeing whale. And then notices information on the picture.
9.10 A initiates conversation about personal experience about seeing whales
9.43 A instructs – scroll down to see if there are any more pictures hidden down here G follows instructions (A helps by placing hand G’s hand controlling mouse.)
10.56 A offers child choice about reading more information re –whales, look at more whale pictures or returning to google results to look at different pictures
11.07 G decides to return to the google results. A asks, How will you get back to all those photo’s?” G shrugs. A gives solution. G follows instructions.
Not very much take up time or prompting of risk taking by A Offering answers when G does not know.
11.30 A then asks which picture G would like to look at next…. A notices a map that details endangered animals in the world and tells Tich that she isnot meant to know about this and then seems to take over next part of investigation asking
Agency???? A offered but then reneged on offer
12.03
12.08 – 12.40 *****A attention leaves computer to interact with another child******
Another child enters with magnets and A directs attention to that child. G waiting for A didn’t touch screen.
G didn’t touch computer until instructed to do so once A’s attention returned. Passive learning when
Tich didn’t touch the computer while A interacts with another child. Tich turns to look at A with another children... seemingly waiting for further instructions.
Appendices 129
12.42 12.47
Magnet child leaves and A attention returns to Tich. Tich waits for further instructions A instructs,” You can click.”
children interacting with A at computer????
13.07 13.17
Waited for page to load ... long silence Waited until page had loaded with a variety of photos. G recalls a trip to Currumbin Bird Sanctuary.
13.24 13.29 13.52
Tich answers questions asked by A A instructs “Scroll Down” and asks did you see that sort of bird at Currumbin? A tells T to pick up mouse while placing hand over Tich’s
Closed questions and direct instructions
13.38 Tich recalls own currimbin experience
14.16 14.19 14.39
A instructs “do you want to go back” G returned to google results unaided. T follows instructions back to other photos on google search results A instructs T which picture to click. A notices posters that somehow link to the classes curriculum content (making posters about endangered animals)
15.16 15.25 – 16.40
A gives explicit instructions re – phonics and reading sounding out ‘HELP’ and explains the exclamation mark A – helps G to sound out title of next web site. Instructs on strategies to read – string sounds
15.10 A instructs Tich to sound out ‘Help Us’ on a poster that they clicked on
130 Appendices
together. Discussed generic structure of a poster – title etc
16.47 – 18.54 A reads information on this website and explained the meanings of some challenging/difficult words. Instructs about hyperlink in text (blue and hand symbol) A also discusses posters that the prep class is thinking about making. A offers child time to look on her own for a while by saying, “Do you want me to let you have a look at pictures by yourselft. G accepts. A instructs, you can look at the pictures, do you know where to go? “click on any A said, “? will be able to help you, he’ll show you the pages.” A leaves.
Explicit teaching re literacy posters, Hyperlinks, hand symbol. Adult agenda re – planned curriculum??? Offered a question about looking on own but was there a response from child????
Problems are dealt with differently when working at a computer with a teacher, peer or alone
18.56 – 19.06 A exits
T looks around, runs fingers through hair but doesn’t touch computer.
19.06 G Places hand on mouse and manipulates mouse. Moves mouse around screen and clicked on a button. Nothing happened. G looks around room.
19.41 – 19.48 *****A enters******
A returns, “did anything else come?” Shows G that there are some words. That says error in the corner of the screen. When the page loads, A says, “here it comes, it must have been with me.”
19.48 – 20.44 Experiments looking at different sites – with approval from A eg Try that after g points at
Appendices 131
picture.
21.04 – 21.20 A reads an article that talks about why animals are becoming extinct and interprets some of the challenging words for G. A instructs child to try this quiz. A also highlights how people are impacting on endangered animals lives
Direct instruction A 21.15 A try this quiz. A – Might be a bit hard. 21.28 This is a bit hard for us.
REfering to task as hard for us This is a bit hard for us
22.23 23.06 – 23.56
Waiting for page to load. A comments its taking a while A brings G attention to the timer symbol and asks G the meaning. A reminds G of the fact that it means you need to wait. A takes mouse saying, “it says there’s a problem.” And takes it back to the previous page.
A solving probs for T
23.21 A asked T if she knew what the sand timer symbol on the computer meant.
24.22 G clicks on mouse. A instructs to go back again.
24.51 25.27 26.00 – 27.38
A instructs G to go to the picture that someone has drawn. After explaining about red font making things stand out, A asks T to recall what the red font does. A talks about posters that they might draw. A askes G if she can remember how to paint somethings on the computer A access second computer and seeks the paint program. A leads discussion about illustration, drawing/ photograph and ask G to interpret what the picture is telling us. A asked T if she would like
Adult agenda preplanned learning experience? Closed question
25.36 A explained that red font makes it stand out. (The word ‘HELP’ was in red.)
132 Appendices
A – attention diverted to second computer.
to paint some things on the computer. T says No. A – manipulates 2nd computer beside T. While A is manipulating the 2nd computer, T sits without touching her computer 26.18 Tich points at the screen as selected picture is loaded and initiaties interaction with A. However A dominates interaction questioning, “What does the picture tell us?” A says, “it tells us about endangered animals.” A asks – do you want to go back to the other pictures. G nods yes. Just as she returns, A points to a picture and says, “oh, this one says colour your world” I wonder if you click. G clicks on it.
27.00 Tich answers questions regarding endangered animals. If
27.38 – 28.00 29.30 – 32.33
This one is one that you print out so that you can colour them in. “We probably won’t colour them in because we don’t just colour in here, if we click on it we may see something it shows us.” G clicked on bat and as the bat picture loaded, G recalled her experience with bats. “they make a funny noise” A reads information about bats after loading. A instructs G to scroll down. A “do you want to go and look at more.” Continued experimentation with this site.
Closed discussion A lot of interpretation by
Appendices 133
31.00 32.34
A reads text to G and interprets words like ‘habitat’. A instructs G to go back. Closed question – do you want to go back to all the pictures now? A reads and interprets information about Grizzly Bear. A instructs T to go back to all of the little pictures. T scrolls down to other pictures. A explicitly teachers about the numbers of pages at the bottom of the google search results page.
A here Closed question without take up time… adult takes over anyway.
33.02 A explicitly instructs G about the number of pages in results and how to access additional pages. A suggests child clicks on the numbers underneath the google words to get some additional pages. A instructs – “Tell me which number you are going to click on first” G responds, “5” Looks at the results on page 5. A dominated choices by directing G attention and asking, “Do you know what type of animal that one is?”
Explicit instruction
34.59
A draws attention to hole page of posters drawn by children about endangered animals A says, “I bet Sandy (teacher) would like to see
134 Appendices
35.16
this page” A – Have a look at ..... A How did you know it said Leopard T – it starts with an ‘l’
A dominated choices. Literacy instruction
35.30 A what other clues? A We might do
No take up time for child a asks a question immediately after her first question
35.56 36.00
A Do you want to show Jazz who is trying to draw her poster picture? T – nods and looks around the classroom. A – go and get her. T – hops up and leaves to get Jazz Adult also leaves. (talking in background)
A making links to curriculum content other children involved in and perhaps the purpose of this google session???
36.26
T returns with Jazz A returns with more instructions, “Now remember how to scroll down... Instructs Tich to let Jazz have a turn. A asks Jazz if she wants to have a turn. Jazz turns hands over. A concludes “Oh you have
Instructions
Appendices 135
37.07
durty hands... Go and wash them. Jazz watches. A sends Jazz back to drawing her own picture.
37.15 Adult exits 37.31 37.36 37.50 38.31
A exists by walking away (to see Sandy T) T looks around to see. A plus Teacher talking. Teachers asks T if she could have a look? Teacher – where did you go for the search? Tich explains how (muffled) Teacher asks open ended questions. Teacher probed, “Who typed in endangered animals? How did you work out how to spell. Teacher delved deeper into google search
Did T touch the computer at all here? Is there a difference between the teacher and the assistant asking questions re take up time etc??? Open ended questions – there was alot more talking by Tich
39.34
Another child joins. Teacher explains what Tich has been doing. Teacher also connects
Teacher makes links to curriculum goals and
136 Appendices
39.50 40.00 40.45 41.15 41.28 41.35 41.90 42.07
what Tich has been doing to poster making in the class. Teacher asks another child to get Harry and asks Tich if they could have a look at the whale picture because Harry is drawing a whale for the posters. Tich clicks on whale. Teacher draws Harry in by explaining. Tich manipulated the mouse independently. Teacher reads information about whales to Harry. Teacher asks Tich , “where did the picture go?” Tich scrolled down and found the picture. Harry watches and Tich explores. Teacher initiates conversation, “I like the posters, can you scroll down?” Tich scrolled down.
projects currently on the go in the classroom Children tend to view questions asked by teacher or assistant as an instruction??? Did Tich respond to teacher question here or did she just follow what Tich interpreted as an instruction? Teachers own agendas??
Appendices 137
42.10 42.30
Teacher highlights technique used to make one of the posters mainly talking to Harry. Teacher asks Tich to click on it please. Teacher to Harry, “Would you like to have a look? You can have my seat. (Teacher Leaves) Tich says something to Harry here but it is inaudible. Interaction continues but inaudible
43.20 Harry instructs and demonstrates, “Click on that... inaudible section follows.
43.28 44.22 45.00
Harry and Tich ended up at a blocked site. Tich points at corner of screen to go back This took them back to the whale pictures. Harry noticed the words tail and whale rhyme. Harry experimented with up and arrows and then announced “See what I did” as the screen went down.
Much more experimental and conversational without teacher presence. Active exploration when children are paired rather than working with teacher or alone
45.45 46.00
Tich explains what the page numbers from google search results means. Tich instructs, “go to 10.” Harry follows and clicks.
Instructions seem to be given by different
138 Appendices
47.52 48.40 49.00 49.17
Harry and Tich explored google results using google page numbers at the bottom of the screen. Harry suggests, “Hey lets go down to the bottom again and see whats there. Tich turns to researcher videoing to tell her about a game she has at home. Harry’s exploring results page scrolling down.
members when children are interacting with children. Children seem to wait for instructions and directions when interacting with adults. “Hey” used to capture attention????
49.34 49.38 50.29
Tich returns attention to the computer instructing Harry, “Go on that one.” “That’s a good one, that’s a really good one.” Harry – Choose a different picture to click (Interaction about coloured eyes follows) Tich Leaves – Harry stays.
Appendices 139
50.40 50.45 50.55 51.00 51.25
Harry kept clicking back arrow until he got all the way back to the desk top. Harry, “What happened, Oh I know!” Harry sat without touching and looked at the researcher. Researcher joins and asks, “Are you right?” Tich re-enters “I know where to go.” Researcher “I think it’s been closed. Tich, “No, it hasn’t been closed, you’ve been pressing the wrong thing. “ Researcher – “Do you remember what you had to type in? Tich – um endangered animals Researcher – I think before that you ahd to do a password, I think it begain with ‘l’ I don’t remember. Researcher – Do you think you could ask someone? Harry pressed the key and held it down on the keyboard. Tich – It was ‘L’ (looked at what Harry had done and said, “Harry! “ Harry continued to press down on one key.
140 Appendices
51.42 51.50 51.59 52.04
Harry backspaced to get rid of password. Research “Shall we find out what the password is for it?” Once Harry finished erasing password, Tich took over. She types “L” and looked aroud. Harry leaned over and began pressing keys. Tich looked around the room. Tich told Harry that that says nothing. Tich looked at research and hopped up and left. Harry continued experimenting with pushing keys.
52.11 52.53 53.09
A enters What have you done there? Harry points at screen. A “It wants to download something does it?” Researcher responds, “The browser was closed so they want to access the internet. A instructs, “You’ll have to get rid of all of those one Harry (random letters) There is far too many. Tich starts with ‘l’ A prompts, “what’s next?” Tich, “A” A – excellent Tich, “p’
53.22 Harry moves onto the second computer. Both 54.15 Even though Tich
Appendices 141
54.40
Tich and Harry type password Tich remembered username. A – “Remember how you go to google? I know NaTicha knows, do you know Harry?” A finished instructions.
knows password, she still looks to assistant for confirmation.
55.20 55.33 56.54 57.20 57.40
Tich decided to go to games instead of pictures at google this time. A instructs on google homepage – “type in endangered again. Tich suggests letters she typed originally ‘n’ A questions – “what do you think Harry?” A takes over keyboard and types it. Tich and Harry look around the room. A reads search results Tich chooses animal quiz and announces (looking for A) “I want to go to that one.” A – “What do we click on, what do we see?” A has trouble finding the hyperlink. Tich points at screen. A says yes click.
142 Appendices
57.59 58.57
A reads page and announces, “Might be a bit tricky for us.” A interprets game. “We have to read some facts first Harry....(read info re tigers.) A interprets complicated questions and then states, “These are really tricky questions for us, we’ll have to wait until big school to answer.
59.10 A – Go back, Click on this one.
59.37 Blocked site.
Appendices 143
Data – DVD Kids Net (Endangered Animals 2 13.11.07) Disk 3 and Disk 4 – (two cameras positioned in different positions – one face on
and the other computer on)
Participants – G or T– Tich, Boy -B2 – Harry, Penny A –
Timing Observation of data Interestings? Observation of data
0.00 1.18 1.30 1.37 – 1.47 1.47 2.05
Log on process – Tich independent Boy looked and commented on the video camera and then commented on what was happening. Tich, looks around for A. “Where do I go? Where’s Penny?” Boy instructs Tich to wait. Boy looks around and leaves computers, Tich follows No one at the computers Boy and Tich return. Tich looks and calls out, “Penny, where is Penny?” Tich tells Boy the log on password 1 letter at a time. Boy types in as Tich spells it. Tich corrects Boy after he forgets to type the 1 in the password. Tich instructs him, No, No, No. She leans over to point to the keyboard.
144 Appendices
2.18 2.34 2.34-2.57 2.57 5.22 5.22-5.46 5.49
Penny, A enters and instructs children to go to the ‘yellow one’. Instructs and stays as children follow instructions. A Moves to computer no. 2 with boy. A asks boy if thats how you spell ‘prep’ and then instructs Boy to have another try. Boy spells out letters individually. As Tich needs to type a 2nd password A informs her of password. Tich sound it out and announces 1 letters at a time turning to look at A for confirmation. A instructs boy of 2nd username and password L_______2. A sits behind boy as he follows instructions. Tich asks A “Where do I go next?” A instructs. Tich (keeping track of what is happeing on both computers.) instructs boy to click ok. A moves around and asks Tich, “What are you going to searach on the internet?” Tich replies, “same as we had yesterday. A “Did you want to put in pictures? A instructs images and points at screen and instructs typing in big word endangered animals
Appendices 145
5.58 6.00 6.05 6.20 6.30 6.53
Tich spells phonetically and starts with ‘A’. A stretches word out and said, “No, ‘A’” A interacts with Boy as his computer is now ready to go and asks, “Now what are you going to look up?” Boy says, “the same one.” A undersattnd this to mean endangered animals and prompts him to have a think of the letters he can hear in the word. A instructs Boy not to look at Tich’s as she may not be right either. Boy says word and announces, ‘E’. A works with both children as each child calls out the letters they think and wait for confirmation from A. A corrects Tich when she says ‘j’ instead of ‘g’ and instructs Tich to backspace and put in a ‘g’. Harry (Boy 2) enters to the side and asks if he can join the computer. A informs him of the fact that there are two people on the computers already so he asks if he can watch? Harry returns with a chair to join in. (And watch? Harry sits down. A instructs him to have a think how he would spell endangered animals. Tich is still sounding out the words. Harry says to Boy “It would be ‘a’. Boy presses on key pad. Boy stretches out the word. Conversation about the sounds with both boys. Harry then suggests, ‘r’. A
When adult present, children wait for confirmation???
146 Appendices
7.51 8.01 8.22 8.30 9.00 9.19
confirms his thoughts. A gives ‘ered’ to the children and they type the letters in. Tich once complete looks to A who asks, “What do we have to put between our words” A conversation about spaces between our words follows. Boy now moves on to type the word animals into the search query. Boy sussges ‘an’. Once confirmed by A Boy looks to the keyboard. Harry locates ‘n’ and points to show boy where it is on the keyboard. Boy press Boy continues sound out ‘animals’. Harry add, “thats a hard word.” Completes sounding out ‘animals’ but awaits confirmation from A. Tich leans over and points to the letters on Boys keyboard. Boy announces “I did it. A instructs, “Now search!” “Do you know which button to search?” Boy replies, “yes” A “Let’s see what happens.” A asks, “Do you think you’ve spelt it quite right? (referring to the Did you mean prompt on google search results page) A – say ‘ No’ Tich getting to the same stage as Boy inputs, ‘say no’ and clicks on the screen. A reminds Tich of what happened yesterday when she didn’t spell the words correctly. It says, Did you mean
Is Harry seen as an expert speller as A skips Boy and asks Harry what he thinks might be next? Explicit literacy instruction
Appendices 147
9.32 10.00 10.12 10.36 10.36 10.39 10.42 10.50
A instructs, “click on that” A “Some pictures, you can start to have a look at. (A stands up to leave) A “I’ll be back in a minute. Tich – “Hey look at this one guys!” Harry – “we’ve seen these haven’t we NaTicha? “ Tich – yes Harry informs if you want to go on to different levels you just go down to the bottom. (Boy says something inaudible) Tich says, “Click on these numbers I’ll go to no. 6 this time. “I meant to number 6 Boy “I went to no. 2” Tich “you can click on one of those numbers.” (interaction about observations eg “oooh look at that one) Harry “Do you want to go down to the bottom again?” Boy “Hey look at this photo” Tich – Hey look I have....
Is Harry accounting for not knowing?
148 Appendices
10.58 11.06 11.12 11.19 11.23 11.25 11.30 11.35 11.47 12.00
Harry leans over to press button Boy says, “My Turn on puter.” Harry responds, “it is not your computer. (Boy respons but inaudible – check it out on disk 4) Boy interacts with Tich and presses her keypboard and says, “what’s that as he’s doing it?” Tich, “Hey look guys. See a picture of here Boy What is that? What level is that?” Boy continued asking, “What level is that?” “What level is that? What level is that?” Tich responds, “I do’t know” Boy “You go back” Tich, “I know, I know, it is not a level, I got it from there, pointing at the screen.” Boy “what level, go down. (while Boy was interacting with Tich about levels, Harry touched the key board of Boy)
Members seem to understand ‘levels’ by shifting the conversation to fit. Experiementing with visiting different pages from the google search results using the numbers at the bottom of the page Tich continues to manage other computer glancing ata the screen. Altercation between two boys here – how is it managed?
Appendices 149
12.18 12.39 12.40 12.52 12.57 13.00 13.11
Upon returning to own computer, and seeing what Harry had done, Boy “Hey” and nudges Harry with elbow. Don’t do ..... and then gasps. Boy number 1 A returns “Did you look at something?” “Where have you been?” Did you find out anything interesting?” “Have you clicked on some to have a look at?” Tich looking at A. “It’s not coming up. A “wait” It tells me cause I can read the words. It’s still coming.” A to boy “Pick a different one for you and Harry to talk about than NaTicha maybe.” There are great drawings in it though, I haven’t seen this on yet, I was really interested in that one. “That looks like a poster that someone has made.” A interpreting website, “Have played the card game Fish?” Go play card game A exits Boy “Hey look at this” Boy “Hey Harry look at his one
Here the boy is actually referring to the google search page number. This seems to be understood by members.
150 Appendices
13.27 13.31 13.36 13.52 14.19
A instructs look on the screen... whales Boy and Harry look back on screen Hey this is too large Boy to Tich and her computer “Hey what is that?” Harry on his... “This is too large” Harry You can also click that. Boy I can also do this, look at the large, hey it’s turning small.” Boy “That’s magic” Harry “ if you click that it will turn small.” A “show me how it happens. Boy “You know how it happens, cause that is like that. It’s small. A – “what’s it a picture of? What does it look like? What shape is it? Boy – A lion. Tich “Boys name, Look Boys name” A to Boy – “what other things do we see that look like that?” Boy – “A magnifying glass” A “yes” “A magnifying glass so it ells us whether we can make it bigger or smaller. A teachers about + sign if you want to make it bigger. “What do you
Linking to curriculum intent here???
Appendices 151
14.25 14.36 14.53 15.38 15.50 15.53 16.05 16.12 16.24
think the plus sign mieans?: Harry – “make it bigger.” A “You can go back to the beginning go back further “It had lots of definitions about Endangered animals there. Harry – “Can we go onto no. ... A “what number are you going to pick?” Boy “7” A – “7” A “Remember on the internet though it offers the best things and the best pictures mostly at the beginning. A “They might not have very many pictures of endangered animals.” A “Have a look there and see what’s there” Children look around. Boy “This is boring” Harry “ ?????? inaudible” Boy “Hey look Australia” Tich – Hey guys look. That’s um the whale. Boy to Harry “You are doing something.
Children very interested in finding out how the compute works, adult very interested in redirecting children to task at hand.
152 Appendices
16.27 16.30 16.35 16.45 16.50 17.02 17.07 17.11 17.14 17.18
Tich “And that’s a picture and (Tich speaks to researcher???) Boy “You’re breaking the computer Harry look. You broke it I’m telling. Tich “I like that picture. See that picture Boy. Boy, Do you like that picture?” Harry correct Tich on pronounciation of Boys name. “It’s Doooom “ Tich, “That’s a leopard” “A leopard” Harry points finger at Boy and waves it in front of his face. Boy “Stop” Harry “Smell it” Harry “Smell it: Boy “Don’t” (shaking his head) Boy “I’m on no. 4” Tich “ I’m on no. 4” (repeated) You have the same Boy “Hey look at that!” Tich ????? Harry does something to the computer. Boy covers mouth with gasp and says “Stop”.
Explicit teaching about google search engine
Appendices 153
17.41 17.47 18.00 18.10 18.15 A leaves 18.22 18.27 18.30
Tich instructs, “no go back there, go back, go back.” Boy “uh oh.” Harry – “??? Hasn’t been well.” Tich “Go down Harry “Hey look” Tich “You’re not, you’re not allowed there. Boy “i want to see a foot print, there is a foot print. Harry stop it, I don’t like it. Hey look at that. Tich – “I’m going to no.12” Tich “He he he he he he Two boys giggling at ... Tich, “oh look what i have. “i’m up to 20. I’m on 20, I’m on 20” Tich “I’m trying ot find some kookaburras Boy lagus and points at Tich’s screen “This is a kookaburra.” Boy “Hey look, everytime...” Harry presses keyboard. Boy “you can’t do that, and nudges Harry
Repair situations here
154 Appendices
18.35 14.47 18.52 18.56 19.07 19.18 19.28 19.31 19.40 19.50
Harry – “Do you want ot go to 40” Tich noticed something on her screen, “Oh we went on this yesterday.” Harry “We’ve been on that” Tich – “Let’s click on this one. Boy “Is that a game?” Tich – “No it’s pictures.” Boy “I want to do a game” Tich – “go down go down go down, if you go down – huh. There’s a picture Boy – “Card game. Let’s go to a card game” Harry – “14” Boy – “card game” Boy trying to locate a card game Harry to Boy – “Let’s click and click and click and click until we get up to 100 Harry “go down to the bottom” Harry tries to control mouse. Boy pushes Harry’s hand away “Wait I can do it.” Boy clicks and clicks and clicks on mouse as well as verbalising the clicks. “Wait, whats the picture?” Harry – “Now you go down to the bottom again and click” Boy says something about 100.
Appendices 155
19.57 19.59 20.03 20.05 20.08 20.10 20.16 20.18 20.21 20.24 20.59 21.08
Harry counts, “28, 29.” Tich – “Now I’m nearly all the way back. Harry to Boy “Go down to the bottom again” Harry – “Now go down to the bottome again” Harry – “now 48” Boy – “Look at that.” Tich “What this...about frogs” A enters to Tich “Why would that one be endangered do you think?” “There are lots of animals there, do you want to click on that one? Does it tell us lots or have we been there before? Harry – “um, um, um, 84” A – “This one has lots of questions. It says, Have you every wondered about endangered animals? How many are there and what makes them endangered. What do you think mostly makes them endangered? Tich “mmm, when they are in trees and they knock the trees down” Boy “ Hey we’ve got this book” (pointing to a book on his computer screen) A – (managing two conversations one with Tich and the other with Boy “ How did the knocking the trees down (inaudible)” A to Boy 1 – “We do have that book. Harry – “oh I’m scared.”
156 Appendices
21.12 21.21 21.44 22.11 22.14 22.19 22.40 22.40 22.45 22.50 22.58
A – “Have a look at when you go to that book. We might be able to get the book off the shelf and play it. A – “Click on that book there, the one you think we have.” Boy – “Harry’s going to find it on the shelf” A – “You click on the book and see what it says about it.” Harry returns without the book. Boy to A – “That’s very good because another class childrens can question about what and what’s not. (Tich leaves) what’s how we make the animals danger. A – “It does tell us lots of information about that book doesn’t it?” Altercation over computer Harry and Boy. Tich returns with a book. A – “Oh look” Boy – “That’s the same book” Adults attention elsewhere talking to another child, who was making a poster, about keeping plastic bags out of the ocean. Boy – “I want to go to no. 0. I want to go to 0. “ (Boy makes up a musical chant) Boy and Harry make funny sounds and giggle. A – “I thought it said that there were some games at that one Harry. You might want to look at.”
Did Tich answer adults question here? Check data.
Appendices 157
23.04 23.26 24.00 24.14 24.18 24.26 24.41 24.43 24.47 25.07
Boy – “ I like to play some games. A “Trying to see if there is some. We got one yesterday but we didn’t go very far.? “What happened when we went to that site and asked for games back at Google?” A to Tich – “This one, do you want to see what it says about the elephant. A reads the African elephant information and then toTich, “I wonder why the elephant is endangered?” A continues reading info, without Tich entering into conversation. A interprests the information for Tich eg. Habitat endangered. This means that they are cutting down trees etc Boy and Harry laughing and giggling. A draws in Boy 1 into conversation referring him to what the information says, “This one says the elephant is endangered because... A then tries to draw Harry in, “Harry, do you know what the tusks are made of?” Boy – inputs, “blood” Harry – “rubbery plastic” A – “Rubbery plastic? Have you ever seen an animal with rubbery plastic parts...mm??? Harry – “I have an elephant.” A – “How would you grow rubbery, plastic parts?” “Do you think they are rubbery plastic? Harry “I think they feel it? A – “Do you? I think they might feel really hard” Boy – changes topic and discusses games on the computer. Conversation with adult and Boy about game they played yesterday on the computer.
158 Appendices
25.18 25.34 25.40 25.45 25.45 25.55
Tich joins in and informs A how do find game using Google. A instructs – “ok well lets go back up there and put in games. Where will we need to go to, will we need to go back to Google? How do we get back there?” Tich informs how to get back....”You press that.” A – takes over... then we need to go up the top where we give it those instructions don’t we. A – We need to go back to the window... and then we need to write the word games after. Tich does this. During this process, A gives more explicit literacy instruction re – spaces between words, capital letters. Tich continues spelling out the word ‘Games’ phonetically. A – scaffolds “what did you need to press next.” A - Explains Did you mean.... to Boy. Continue finding games. A explains, “we’ll have to find out if they are games for us” Boy announces, “this don’t have any games on it” A to Tich – ‘go back’ A Instructions – Let’s scroll down to see if there are games down the bottom. A instructs – “click on this one” and points to the screen. Game across the stop sign on EQ portal.
A tries to bring the two boys back on to ‘perceived task’
Appendices 159
26.05 26.10 26.25 26.40 26.40 26.54
A – ‘Go back and we’ll pick a different one and we’ll try there.’ Boy exists as he leaves, “Don’t step on my chair!” Harry repeats, “Step on it, I won’t step on it, I’ll sit on it. “ (He then sits on the chair) Tich inputs, “He said, Do not sit on it” Harry –“ Step on it” A – “what do you think he meant by that Harry?” Harry “Do not step on it.” A – “Is that what you really think he meant?” Tich – “No” Harry “Well I wouldn’t do that.” A – What do you really think Boy meant?” Harry – “Don’t step on it” Boy returns Harry moves off seat and says, “you said don’t step on it.” A – “This one says the animal game, I wonder what that is?” Boy – “What did you press?” A – “you press something else and have a look.” Tich – “that one?” A – “Yeh see what it says.” Tich clicked something and then she looks around at adult saying, “I clicked it” A –points at something on the screen saying, “yep its clicked, what does that tell us?” Tich – “waiting” A takes control of mouse and says, “let’s go back to the search one and see” A types something on the computer (refer to Disk 4 for more information.
160 Appendices
27.15 27.42 27.45 27.56 28.22
Harry and Boy discuss turn takings. Harry, “Please I want to find out some stuff.” Boy does not respond. Boy continues with his agenda saying, “I need to find the game, oh me silly. How do you spell game Harry?” Tich calls out, “g” and fills in other letters. Boy announcing, “I did it after typing each letter.” Harry is pulling at Boys arm. A continues working on Tich’s computer. Boy directs conversation to A. A then helps him to find games search by explaining the “did you mean?” Boy – “Oh, I didn’t see that.” A returns to the computer Tich is working on. Three children have a giggle and laugh at each other while Adult is working on Tich’s computer. A turns to researcher laughing saying, “I’ve ended up at ebay.” When A attention is fixed on something else, the three children seem to laugh and giggle and ‘muck’around. Boy asks, “why are you laughing?” Harry, “Because you are lost in the computer.” Boy clicks on another site. Harry laughs and says, “Oh stop again.” Boy laughs. Harry to Tich, “He’s found stop again.” Tich looks over and laughs.
Appendices 161
28.30 28.49 29.18 29.26 29.54
Boy, “I can’t believe it, I don’t know what to do.” Conversation about not knowing what ot press and that A is doing something else follow. A informs the children, “I’m trying to find a web game for you where you might be able to play it.” Children in laughing, begin pressing different buttons. A - “Did you open anything up to see what you can find?” Boy, “I can’t.” A – “You’ll just have to take a guess I think. Look on those ones and have a look and see. You tried that one, is there anything on that one. A matching card game, show me that one. Oh it won’t let us go. WE’ve been there that was too hard. Go down and see if there is another one.” Tich instructs as she is pointing at the screen, “go there.” “Go there, go there” “Press” Boy “Are you trying to trick me?” Harry laughs. Boy, “Yeh I got it Penny.” (Penny was telling another child where to find an icecream container, unrelated to the interaction at the computer.” Boy waits and upon Penny’s completion of her conversation he repeats, “I got it Penny.” Boy, “Look Penny I got it.” Harry – “Do you want tt play a trophy game?” Harry repeats, “Do you want to play a trophy game?”
162 Appendices
30.25 31.07 31.52 32.24 32.35 32.55
A – “where did you go to then that says ‘stop’?” Boy (announced) “Hard to believe it.” A – “Where did you click?””No, don’t do that press the games one?” A – Inaudible. “No go back to where you were ____________boys name___________. The site you were at. Boy – Hey, Luna BBC. Harry giggles. A – “Now I’m gunna read it, it says click here for our animated endangered animal guide. Boy – Here? A – No over here Boy – “That’s not games” Tich A – Do you think there’ll be any games?” Boy – No A – Oy, one uses flash. Boy – What’s that? A – Remember you play with some flash up at the computer room . Boy reached EQ stop page again, “Stop” A – “um, which one did you click on?” Boy – “I clicked on the video game here.” A – “Click on that, click on this one (pointing to the screen) Boy – inaudible “Penny can’t find the game????” Harry takes mouse – “You’ve got to press that” Boy – inaudible. A – Go to games ___boys name____ although I don’t know whether TEAS is going to let you. I might have to look up some games overnight for tomorrow”
Appendices 163
33.08 33.24 33.34 33.41
Boy – “Find some more games so I can play” A – commences looking on other computer not interacting with the children. Boy, T and H have a conversation about laptop, money and then Boy announces, “I’ll just wait for Penny” A exits Harry exits. Tich , “I got a different one.” Tich exists – “i’m not going back where I was” Boy – “Hey, I’ll be on your computer.” Boy alone at computers. Turns to talk to researcher about microphone. Tich returns, “No get out of my seat!” As Boy hops up, Tich repeats, “get out of my seat.” Boy – “what is going on? Tich – I’ve got a different one, Hey look, mines not going on. Boy exits. Tich giggles. Computers are not touched when children were sitting at the computer alone. Tich pretended the seat she was sitting on at the computer was a bus and said, “need seat belts, and then driving the bus”. She dramatised driving a bus. Boy returns. Harry returns. tEacher enters , “Can I have a look and see what you’ve been doing?”
164 Appendices
33.59 34.39 34.59 35.12 35.53 35.58 36.22
Boy “we’ve been trying to play games.”” play games” Teacher sits behind Tich, “Well how do you find them?” Boy – “You have to type in endangered games but inaudible....” Teacher – “So who typed it in.” Tich and Boy – “Penny” Teacher – “Yeh, I can see some words over there.(pointing) what do they say?” (Teacher notices children moving closer to the screen to try and determin what she was talking about” Teacher – “near the search button” Tich – points at screen. “Here” Teacher – “that’s exactly right, what do they say?” Tich – “um” Harry and Boy – “endangered animals” Teacher – “so what’s the next step? You’ve got to type the words in.” Teacher – “Would you like me to read what that bit says?” Boy – “yes” Teacher – “Games for kids about endangered animals. Um here, Boys name there’s here a bit further down that says welcome. So what does welcome start with, you’ll be able to find it.” Boy – pointing at screen, “here” Teacher – “How did you know?” Boy – “Because it’s got a ‘w’” Teacher – “exactly cmon” Waiting, Tich exits and enters again. Teacher – “there are ______ down the side Boys name. There is one that says, ‘The animal game” Teacher – “I think you could find i (Boy clicks), you found it. Good looking, well done.”
Appendices 165
36.32 36.50 37.16 37.26 37.39 38.19 38.25
Teacher “aaaargh Connor, and its turtles like Connor had on his poster. Boy “??????” Teacher – “ it says ---boys name--- you’ve just come across a green sea turtle in its natural habitat, which is a lagoon, you notice that the sea turtle .... quickly answer the questions below so that the rest of your fellow explorers can help you save the animal. Teacher, “Can you scroll down ---boys name----? Boy follows instruction. Teacher – “laughs, ----boys name ---- this says, this is what you have decide, which one’s true, green sea turtles are long distance runners” Harry and Boy – “No” Teacher “No” Teacher – “are they amphibians?” Boy – what does amphibian mean? Teacher to Harry, “Do you know what amphibian means?” Teacher to Boy – “what do you think it means?” Boy – “that they can run fast” Teacher – “run very fast, no. It doesn’t mean that.” Harry – “endangered?” Teacher – “no” Boy – “they move very slow.” Teacher – “moves slowly, no, its not about how they move. ________ it describes about the kinds of animals and where they live and the kind of species that they are” Boy – “oh I know” Teacher – “where” Boy “ at the beach or in the sand” Teacher – “you try it and see what happens”.
No take up time between question and instruction
166 Appendices
38.59 39.06 39.10
Teacher – “you think it means at the beach in the sand. Amphibians is that one (pointing), click on and see what happens. Hey that’s the wrong one, that’s the long distance runner. Click off that one. Will it come off, no. Boy – shakes head. Teacher – “ aahh, you’ve said that they are long distance runners. Let’s see what happens. “ Teacher reads, “you gave the wrong answer, try again. Do you need to try again” Boy – “yes” Teacher – “can you see where the word is at the top that might say ‘try again, there is two little words together.” Boy – “this one” tEacher – “yes, now this is the one that says fast runner, this is the one that says amphibian.” Boy cicks Teacher ‘what happened” Teacher reads, “you gave the wrong answer, try again.” Boy clicks on another button. Boy “I got it” Teacher – “ which one do you think it is gonna be, long distance migrants.’ Teacher – “congratulations.’ Boy –“oh yes” Teacher, “what do you suppose that means?” Harry – “good” Boy – “Well done” Teacher – “well done, I reackon it could.” Boy –“that was a hard game” TEAcher – “It is a hard game, do you want to try a different one” Boy “yes” Teacher – “um, search for the animal? That’s the top one ____boys
Seeking attention or trying to entice Tich to stay???
Appendices 167
39.40 40.02 40.23
name_____. What animal do we want to search for? Boy “um” Teacher “what’s an endangered animal?” Harry – “whales” Boy – “yeh I like whales” Teacher – “well ok, who’s going to type that word in? I’m not.” Harry stands up to commence typing. Harry sounds out the word whales. Boy notices a problem. Teacher – “what’s the problem?” Boy – “ he didn’t type in the box” Teacher – “youre right, he didn’t click on the box.” Harry commences sounding out with boys help. He typed in ‘w’ and then went to type in ‘a.’ Teacher suggests that there is something missing in between the ‘w’ and the ‘a’. Teacher says that it is tricky and that she will just tell them but before she had a chance, Harry calls out, ‘h’. tEacher then asked Harry how he knew that and Harry recalled ‘pooh’ as in Winnie the Pooh. They continue typing the letters and skipped over the ‘e’ in whales. They went straight to the ‘s’. The teacher suggests they see what happens when they type it. They get 0 search results. The teacher explains why there were no search results for the word ‘whals’. She explained that whales was spent incorrectly and asks the children if they would like to go back and we’ll do it again and I’ll help you. Boy instructs, “the top one, yeh that’s the one.” Boy “I think the why is not right.” Teacher “you are right. Search for animal Harry, Boy “now type whale again” Teacher – “ok”
tEAcher allows much more take up time when she questions the children
168 Appendices
40.58 – 41.48 41.54 42.00 42.06 – 42.27 42.27 42.31
Teacher’s attention around the room. Two boys work together to re-write whale. The boys get ‘whal’ and then they look to the teacher. Teacher – “and it needs an ‘e’ in it. You don’t hear it but it is in there.” Harry – ‘y?” Teacher – “ no that would be whaley” Teacher – “whales” Boy – “wrong” Teacher – “hang on, maybe it was a type of whale that you had to say. Harry – “blue whales” Teacher –“let’s go back again ----boys name___ we don’t have to get rid of the whales. If you use this little button here, click in the box, watch this.” Boy – “yeh I know that” Teacher – now you could type in blue Teacher informs another child (who approached) about the issue of searching for whales via google. tEacher exits A enters “So how do you think you might spell blue?” Harry – “well we’ve already done ‘b’ ‘l’ A – “what would be next? Blue” A – “it’s a really tricky one, I’ll have to help you. The ‘oo’ sound .... A tells the children – it is ue.. Its a tricky thing that you just have to remember. Find me the ‘e’. What do we have to put between, I wonder if blue whale is one word or two words?” Harry – “one word” A – “bluewhale” Boy – “two words”
No take up time here
Appendices 169
42.39 42.39 – 43.16 43.16 43.21 43.36
A –“ Two words, so what do we have to do. What do we need in between it?” Harry – “no we’ve already done whales.” A – “But I can see it looks like one word. Is it one word or two words?” Boy and Harry – “Two words” A –So how will the computer know it’s two words, cause what’s up there now.? There’s one word isn’t there. What do you need to put between the two?” Harry – “No there’s two, ooh a space.” A – “can you do that? Click on it gently. Now find the animal.” Boy – “that’s wrong” A – looking at another computer. “That’s wrong?” Harry – “yeh look it hasn’t come up there. It’s wrong. A –“what happened when you just put whale in?” Boy – “it odn’t come, it don’t come.” Harry exits A – “it didn’t come, what came?” A – “So go back, we’ll have another look. Just click on this one it says search for animals. Boy – “Yeh that’s what we clicked” A – “Did you try this animal game? Did we go to that or not?” Harry returns - “Yeh we’ve already done that one.” A – “what was it like?” Harry – “well, we’ve already finished it” A – “Ok, have you searched for an animal up here?” Boy – “we’ve already did that” A – “But if you want to search for the animals you might have to try again.”
Teacher allowed a number of seconds here for children to take up question, think etc Teacher encouraging risk taking and exploration...
170 Appendices
43.49 44.02 44.23 44.23- 44.56 45.03 45.11
Boy – “ what do I search for?” A – “well what happened when you just put in whale?” Harry and Boy “no” A –“no whale?” A – “Hump back whale? What happens when you type in hump back whale. Try the hump back whale.H U m p b. Harry – “lions” A – “ Lions – do you think lions are endangered?” Boy – “yes” A – “lots of animals are endangered, mostly because of the things that we do.” Boy – “what about polar bears?” A – “Polar bears, do you want to type in polar bear?” Harry “oh, whales, no no not whales, turtles.” A – “Do you want to type in turtles, that’s a very tricky word. How would you start turtles off?” Harry – “’t’” Boy – “You type them.” (A manipulates adjacent computer again) Harry has a go at spelling, ‘T, u, e’ Harry types, Boy looks around and announces, “not playing on the computer”. A - “who is not playing on the computer?” Boy – “NaTicha, she is gone.” A _”She’s gone off to do something else. What’s Harry written up there?” Harry – “Does that spell turtles?” A – “It doesn’t really but try it. I don’t think it is going to come up but try it, I could hear you sounding it out... t u r t l s z so you have to press the ‘find now button’.”
Appendices 171
45.40 46.01 46.13
A –“No it doesn’t recognise it, go back though, go back and we’ll type it in the right way.” A – Sometimes it helps us and sometimes it doesn’t. Can you just highlight that for me? Can you do that? Boy exits Boy returns Adult spells turtles one letter at a time for Harry to type in. A then instructs – “now press find animals.” Harry – “oh it hasn’t found either” A – “I think we’ll go back, go back here. This one is a funny site that is not giving us much. No do it back here (at screen).” Instructions from a as to how to get back. Boy – mentions something about getting off this computer. Harry finds a game on the computer and asks A about it. A informs – “It’s a pc game. It’s telling us about the game, I don’t think we can really play it. Can you go back and try another site.” A exits” Harry and Boy continue exploring having a few altercations about the computer.
Teaching modelling persistence
172 Appendices
46.50 46.56 47.12 47.23 47.33 47.42 48.00
A returns onto adjacent computer. Two boys continue experiementing. A returns to the interaction with the boys asking, “what did you do?” Before boys answered something happened on the computer that A was working on. She said “ah now this is where I was.” Harry – “ ----boys name----- click on that.” Boy looks over at adults computer and says, “that’s cool.” A –“it’s starting to look a bit cool isn’t it” a looks at researcher giggling. “I just don’t know how... Harry leaves computer to join a and asks if he can see... A says “we have to wait to see, it might be a game and if it is going to let us.” A – “ It’s a puzzle game. Have a look at the picture. This might be one of our endangered animals because this is from the wildlife conservation society – so they do have fun things – and if we click that button the puzzle pieces will get mixed up and then how do you think you’ll be able to get it back together.” Harry/ Boy keen to have a turn. Harry “you click it” A – “ok let’s see, do you want to click that to shuffle?” A – “Ok now how are we gunna do this?” Harry – “click in the corner”
Appendices 173
48.19 48.46 49.11
A – “Ok what if I try to get the same site on this computer and I can pick a different game out.” A – “ --- Boys name ----- you move to this chair” Boy talks to the computer as the screen was turned a little to the side, “hey naughty computer, you need to face my way.” A and Harry getting the second computer to the same website. Boy – “How can I do it?” A instructs, “Now you might have to drag them into the spot.” Boy leaves puzzle without doing it. A notices this and asks if he did the puzzle and why he didnt’. She then instructs him to click on the puzzle again. Boy commences doing the puzzle. Boy says, “I don’t want to play this game.” A –“ Let Harry have a turn.” Boy continues without giving the computer to Harry. A notices and says, “ Look Harry” Harry experiements with the page that they have visited. A stands up and asks, “How are you going with that puzzle? Are you clicking and dragging, are you looking for a side piece? Harry at Boy – “There’s a corner piece”(pointing a screen) A exits
174 Appendices
50.38 50.55 51.29
Boy looks over at Harry, “do you want to have a turn?” Boy repeats, “do you want to have a turn Harry?” Harry and Boy swap seats so that Harry can have a turn at the puzzle. Harry very focussed on computer. Boy asking questions and making statements about his own computer. “what is going on?” Harry not really entering into discussion. Boy tries to initiate interaction with Harry, “what are you playing?” Harry does not respond. Harry – “look at me, look at me, look what happened.” A noticed that Harry had a problem from other side of room. “what happened to our site, you closed it? What did you press to close it Harry, what do you think?” Boy ‘the ‘x’” A – “-----Boy’s name------- has just given you a clud, what do you think?” Boy – ‘x’ A conversation about x follows. And how else could Harry get back to the internet dominated by the adult. Harry found the game software that they use during technology lessons. The boys then discuss the different games and Harry asks if he can play the icecream game? A “no we are not going to play the maths games now as it is nearly tidy up time.
Boy didn’t answer question and no repair from adult who was typing on the adjacent computer.
Appendices 175
51.47 52.08 52.57 53.06 53.06
Boy tells Harry to “log off Harry, Harry log off it. You play some games when the teacher said no?” Boy “are you playing the ice cream game?” Boy then seems to navigate his own way to the ice cream game. Playing ice cream game. Harry not interactional.... Boy using commentary as he is experimenting with game. Turning it off. Boy helps Harry to log off. They both hop and leave.
Appendices 179
57.16 – 57.54
- 58.50 59.30 - 1.00.23
Explicit instruction from a as to how to do a normal puzzle choosing edge pieces etc. No take up time
184 Appendices
Data – DVD Kids Net (Food Chain Infinity) 15.11.07 Disk Number 5 and 6
Participants – G – Girl, B1 – boy at computer with G, B2 – boy at computer on his own
Timing Observation of data Interestings?
:32 2 computers – 3 children at log on screen
:38 B2 leans over to press something on G&B1 computer. B1 making gibberish sounds
:42 B1 holds arm of B2 up and pushes it away B2 “No” but stops
:48 G – “Stop or I will Tell”
:53 B1 continues typing random letters on log on screen G – “I’m getting up to tell”
Using “telling” as power broker Refer Maryanne’s telling tales info
:57 :58
G – stands up smiling B1 – “what are you going to tell her G – sits down and looks around
1:04 B2 – “what are you going to tell” B1 – “him” pointing at B2 B2 – “what no me no he started it” Conversation over who started it continues
1:24 Talking with other class members
1:34 ****Assistant enters****
Adult enters to ask how they are oging and whether they have logged on
When adult enters playfulness disappears and
Appendices 185
all children become quite focussed again
2:02 2:24
Adult scaffolds logging on process – “what do you type in at the computer room Instructs children to take turns Directs children – get rid of that B2 looks over to watch other screen
B
2:53 B1 consulted G to ask what letter came next. B1 accepts help from B2 who leant across him to press button
Is this because adult was present and is deemed socially appropriate?
3:05 A issues instructions about caring for mouse.
3:31 Children laugh and return to playfulness while waiting for the computer to load.
4:16 4:30
Discussion about how to access the internet with giggles. A “Do you know how to get onto the internet?” Children experiment pointing at different icons on desk top. A instructs how to go onto by explaining about E for internet explorer.
4:38 - 8:30 Explicit instructions from adult very direct _”Both of you I want you to follow what I’m saying.” And then futher instructions of how to get to ‘google’. Support – Try again Within 1 sec. adult placed hand over childs on mouse and manipulated. “l – a - gave children password to access EQ
186 Appendices
portal. A – spoke about upper and lowercase in password. A - B1 are you helping G?
8:30 9.09
At google web page? A – What were the questions we needed to ask the computer? A – just try it offering support G tries to spell what A – takes over Continues
9.43 B2 wants to type his own A informs b2 that he would get the same answer so why not work on 1 computer B2 said no A offers solutions by saying “ask it another question….. what do dolphins eat?
10.07 10.17 10.50 13.30
A working with G and B1 instructs, “go back to the top so we can see what they eat. We might need to get pen and paper. A reads question and answer while pointing at words B1 is told ‘no’ when he wanted to pick another …..and told you can do that later by a While B2 gets paper and pen, playfulness returns with humour about writing on hand. B 1 is spoken too about ‘silly behaviour’. A reads answer again after asking B1 about the answer and getting no response. During reading A highlights word that may be new – Detravires to ‘us’
Appendices 187
13.34 14.01
Discussion about what it might mean B2 offers theory - “A dead thing that eats crabs” B1 begins laughing and throwing head (putting his hands in his lap) back and is cautioned that if he wants to stay working at computers, he will need to do some listening B1 told to go and wash his hands with soap to clean them to continue working at computer
14.32
A –continues reading answer and interprets for the children. A asks B2 and G what they could remember. G – “I said small fish and it said that they eat small fish”
Looking to clarify own theories when finding out answers?
14.43 – ****Assistant leaves**** 15.29
A attention taken elsewhere B1 on Second computer – manipulates dial on top of mouse to move page up and down G on first computer waits for A to return
15.29 ****Assistant enters**** 15.43
A returns – asks “What did we find out they eat? G – small fish B2 and plants that go in the ocean A and planktten B2 and I know because hermit crabs eat those
15.49 16.24
B 1 returns from washing hands B2 recalls his knowledge about hermit crabs and discusses a game on the computer that helped him to ‘know this’ B1 asks, when are we going to be finished
188 Appendices
this? I want to leave it now
16.40 16.47
A instructs – go back to google and ask it another question B1 asks to leave and A says yes (B1 leaves) G asks what eats dolphins?
17.05 B2 computer 2 having difficulties going back (with arrows) to google. Asks A
17.22 A goes to computer 2 and points at screen to instruct B2 to type question in ‘this’ box (g looking on computer 2 while working on computer 1)
17.37 18.40
G waits for further instruction. A returns and instructs –“ you can type the same thing that I typed before” A types – what eats dolphins? A instructs G to press ok G questions OK? But A clarifies and says, “sorry search” A scans google results and then tells children that tells us what dolphins eat … oh here we go this one tells us who eats the dolphin? B2 offers ideas – “Other dolphins eat dolphins.”
Timing Observation of data Interestings?
19.11 As computer goes to site G asks’ what happened A answers question – “gone to another site”
19.18 B2 don’t know what to type now Twice A instructed B2 to wait and we’ll have a look
Appendices 189
together at this one (computer 1)
19:20 - A scans information and selected only some information to share with children Shares information as children make reference to pictures
22.45 Made reference to speed of some dolphins Sleeping dolphins They don’t drink water A – great information site about dolphin 23.19 – back here Sharks and killer whales eat dolphins – dolphin stay together to avoid danger If there is a whole lot work together
24.35 B2 talks about food chain
24.52 ****Assistant leaves****
A offers children to continue or play somewhere else. G opts to play else where B2 wants to work on the computer . A reminds him that we are just going to work on the internet and asks if there is something else he would like to look up?
25.01 ****Teacher enters*****
B2 What do whales eat? I want to know… We found out about …. (T enters) What eats whales?
26.34 26.54
T scaffolds – what could eat a whale? Is there anything in the ocean as big as a whale? B2 – no but a great white can bite it and kill it and eat it all up B3 enters and t includes B3 by explaining the
190 Appendices
27.15 28.29
current conversation – “B1 wants to know what could eat a whale” B3 – “nothing eats a whale” T - “I’ve just remembered something that does. It is not a sea creature. B3 Do we eat whales? T – yes but I don’t in some countries. They hunt and eat them. B2 sometimes they shoot them. T – what do you think about that? B2 and B3 – sad T – in what way B3 – the way they are wasted Imagine if someone went under the water to look at whales and there were no whales left and there were no sea creatures T – so if whales get taken and shot, how you said there would be none left. There would be a word for that wouldn’t there? B2 – drowning T can happen as part of the process. What do they call when there aren’t very many of the animals left? There in danger of being …. B3 end of them? T –yes if all of them disappear it is the end of them but remember we were talking about animals ….discussion continued.
29.31 T – what did you decide you wanted to look for? B2 – what eats a crocodile?
30.19 Discussion around new question
T - Delegated b3 to start
31.32 B3 actually a button you can press which you T – asks plenty
Appendices 191
can type different words T – How….. looking to do some backspacing
of open ended questions. Children to pose solutions and possible ideas.
32.25 36.03 37.15 – 38.55 39.11 40.11 41.14 41.30
B3 asked t – what do those words say? T read “ What do dolphins eat?” B3 says We want to ask what to tadpoles eat? T supports b3 to sound out word tadpole (tadplz) T what are you going to do with the words you don’t need? B3 deleted words T –scaffolded next step? Focussed on Did you mean…..? B3 clicked on did you mean tadpoles? T reads google search return T – which one do you think? B3 clicks on. Search for word tadpole in loaded text. Then identified other familiar words to B2 and B3. T – reads information and helps to deconstruct some of the unfamiliar words T – what do you think that means? Further discussion B3 experiements with navigating side menu. T – follows and offers to read other links Investigate speed of crocs. T – reads
192 Appendices
42:35 43.35\Discussion about time recording how fast etc. not on computer though 45:57 46:33 46:53
B3 – I could run 20 km per hour T ????? T – That gives me an idea for a really good investigation T – How could we measure that do you think? B2 talks about a speed gun T – what’s another way, we don’t have a speed gun? B2 – buy one T – B3 what do you think? B2 put a piece of paper down and see how fast and then T suggests we go back to google to research speed cameras. B2 suggests to B3 going back and offers advice as to how to get back to google. (This may have been learnt from previous episode with B1 and a) B3 with different screen asks, How do I get mine off? T – you could ask a question here (pointing to box) giving question “What is a speed gun?” B2 suggests question “How does a speed gun work?”
Appendices 193
47.03 47.15 48.03 50.09 50.55 52.29 53.26 54.14 55.11 57.15
T – great question, you’ll need to get rid of what…. How do you think you’ll write ‘how’ B2 sounds out how – and offers first sound ‘h’ then breaks ow sound up and suggests ‘ a’ T – no ….ow B2 – HOW? Types into the computer. Verbalises next work needed does…. ‘d’ T – “Ethan does is a word that doesn’t’ look like it sounds. I’ll give you that one…..’ does’ B2 and B3 working on two computers typing same question. B3 ‘had a go’ at typing does and did so. B2 continued sounding out ‘speed’ and did so with scaffolding support from t. read out question so far… “how does a speed B2 got stuck sounding out gun and t asked B3 for ideas. Scaffolding followed by t and when B3 answered ‘u’ for the middle sound of ‘gun’, t asked How did you know that? B3 recalled prior learning and alphabet chart. B2 then spells speed out to B3 to help him type onto his computer. T scaffolds extra word ‘is’ in B3. Continues scaffold with word ‘work’. B3 changes question How many zeros does infinity have B2 continues exploration but comes to a dead end with question as the google results have centred around the word ‘gun’ B2 suggests altering question because they didn’t get the answer to “How does a speed
194 Appendices
58.04 58.18 59.03 - 1.01.03 ****Teacher leaves**** 1.02.58 1.03.50 ***Assistant enters*** 1.04.04 1.05.58
gun work?” T suggests B2 draws a speed gun while she helps B3 with infinity question. Teacher reads googles interpretation of infinity question. How many rooz does ssss have? T explains – this is not really the question you were saying. T explains some of the words are not spelt the way B3 spelt them. She then corrects the spelling allowing B3 to make the alterations. T leaves to help others and suggests B3 continue the google search and let her know. B 3 Views google results pointing at screen Looks around room, “Look at this” when other children walk past. Looking at numbers. “Look at these huge numbers.” B3 left computer. B3 returned with a. A interprets google results. Discussion about years (and birthdates in comparison to ages)follows. A suggests follow this one. Dr maths A looks at answers. And concludes…. It didn’t tell us any answers B3 remembers prior experience of just adding
Seemed like B3 wanted another child to work with to take risks…. Tried to make connections by showing others walking past the computer screen.
Appendices 195
1.07.30 1.07.44 1.07.59 1.08.30 1.09.08 1.10.00 1.11.02 1.13.14 1.13.27 1.14.032
000000 to 1 at the front. A instructs B3 to “go back here to find a better answer” A peruses google answers and reads out headings B3 mimicks her reading and looks closer to the screen. A finds a google response that may answer B3 question re infinity (B3 in control of mouse) A offers provocation re – why we used 0 in infinity - comparison between 0 and 9. A and B3 use second computer to compare numbers. B3 offers theory about you can’t have a bigger number than infinity B4 enters and asks “what is that?” A responds, “we are trying to find infinity?” A instructs – can you go back to google page and points to the screen to show child A checks other search results and concludes B3 (Harry) I don’t know whether it is going to give us a real answer. (pressing and repeating 9’s over the whole page. Continued discussion using 9’s or 0 and which would make a bigger number.
196 Appendices
1.14.54 1.15.19 1.15.25 1.16.13 1.16.19
A – I don’t know that we’re going to find out how many zeros do you? A – I’m not sure how you’re going to find out ( B3 What comes after infinity? (A suggested infinity and 1. B3 “I think if it says nothing you’d be wrong and if it says infinity and one you’d be right.” A – we can stop now, we are going over to sit with Susie. B3 stops and goes to sit on the carpet with remainder of class. In whole class discussion, teacher prompts children to recall what they found out about crabs
I think the child is reformulating his question for google here
Appendix B
Initial Observations of Two Extracts
Initial notes re Assistant and Teacher interactions
Extract 20a _- Penny (Assistant)
Conversation moved quickly
Types of questions asked were product elicitations, known answer questions or questions
that implied procedural instructions.
Children responded with short answers to product elicitations or to YNI
Children didn’t respond to questions that implied procedural instructions
The teacher aide shaped the conversation and began reading from the results page after
being interrupted without actually answering the question that she had proposed. “what’s a
detrivore”
There were a limited number of pauses between turns and they were only short when there
was a pause.
IRE infrequently used
Made links to prior knowledge – not sure if this was expected knowledge or learning that the
class had focused on.
Extract 23 – Susie (Teacher)
Teacher didn’t seem to select speaker roles as much as Penny (the process seemed much
more casual with participants self selecting the speakers role more often than not)
Teacher actually co-constructed with the participants the answer to the question
Allowed for additional discussion and in fact prompted it by using different strategies to
encourage children to elaborate eg: mmm, ye::s, leaving large pauses, drew another child
into the discussion by asking him Ethan’s question, repeating responses with a questioning
tone (rising intonation)
Susie stopped speaking when there was an overlap allowing the child to continue even
though the overlap occurred after Susie commenced her turn (according to turntaking rules,
the person who speaks first when there is an overlap has the right to continue)
Types of questions varied including YNI, what could (doesn’t actually imply that he needs to
have a correct answer but asks opinion?special type of product elicitation??? ), repeating
responses with a questioning tone (rising intonation, ) process elicitation line 83 what do
you think about that and meta process??? In line 88 in what way.
Elaborated on her own responses after a pause (see line 72)
Used formulation line 103
Used ‘oral clozes’ as a way of encouraging children to answer
IRE was infrequently used (only used when drawing the sequence to a close)
Made links to prior learning done in class explicitly line 128
198 Appendices
Appendix C
Conversation Analysis Transcription Notation – Gail Jefferson
The following transcription notation symbols, developed by Gail Jefferson will be used to
transcribe the data.
( ) word(s) spoken but not audible
(play) transcriber’s best guess for talk
‘hello’ volume of talk is much quieter than surrounding talk
Jump emphasis or increased volume
JUMP greater emphasis and loud
[ two speakers’ turns overlap at this point
[[ multiple speakers’ turns overlap
(( )) transcriber’s description of the talk-in-interaction
Sto:op sound extended – multiple colons display a longer sound
(.) paused time in micro tenths of a second
(2.0) paused time in seconds
↑Really the arrow shows an intonation spike
= indicates a latched response running on from a previous response
<...> spoken slowly
>...< spoken quickly
Punctuation marks describe characteristics of speech production. They do not refer to
conventions of grammar.
but- a dash represents an abrupt cut-off of the prior word
cat. a full stop indicates a fall in tone
now? a question mark indicates a sharp rise in tone
now¿ an upside down question mark indicates a slight rise in tone
stop! an exclamation mark indicates an animated tone
hi::: the colon shows elongation of the sound
NB - For the purposes of this study, reading from the screen needed to be represented in the
transcript and is represented as follows:
Text in italics text in italics represents members reading from the computer screen
200 Appendices
Appendix E Information and Consent Forms
1. Principal
2. Teaching staff
3. Parent Information
4. Child Information