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Together We Transform ms 1
Together We Transform ms 2
ISP ROADMAP
Kick-Off Project
Proposal Paper
Write up an ISP
Document
ICT PROJECT MANAGEMENT
PROJECT IMPLEMENTATION
ANALYSIS STRATEGY FORMULATION
Business
Scenario
ICT Scenario
Business Vission
& Mission
Business Strategic
Thrust
ICT Vission
& Mission
ICT Strategic
Thrust ICT Initiative
Business & ICT Assessment Sintesis Vission, Mission & Strategic Thrust Implementation Strategy
Issue, Challenge
& OppurtinityGap & Expectation Implementation Plan
ICT Strategy Direction Report Action Plan Interim ReportISP
Document
M
E
T
H
O
D
O
L
O
G
Y
ICT PROGRAMME
ICT Application
Change Management
ICT Governance
ICT Infrastructure
R&D Innovation
Human Resource
ACTION PLAN
ICT Application
Change Management
ICT Governance
ICT Infrastructure
R&D Innovation
Human Resource
Together We Transform ms 3
INFORMATION
(Input/Output)
PROCESS INTERACTION
(Tools/Mechanism)
Prepare Initial
Proposal
K-sharing
Session (other
ISP-related
areas) e.g. MSC;
EG; KM; etc
ISP Presentation
to Management
(Includes
Proposal)
Personal
discussion
with CIO &
CEO
Leadership Intent
(Letter or Stated)
CEO
Endorsement
Ensure Top
Management Buy-
In
(Strategic Intent)
Initial Proposal
ISP Presentation
Material
(Including Proposal)
Project Management: Project Initiation
Together We Transform ms 4
Together We Transform ms 5
•Tujuan
•Latar Belakang
•Skop Projek
•Struktur Projek
1.Struktur Organisasi Projek
2.Peranan Dan Tanggungjawab
•Tempoh Pelaksanaan
•Serahan Projek
•Anggaran Kos
•Syor
Kertas Cadangan
Together We Transform ms 6
Project Management : Project Structure
PENGARAH PROJEK
PENGURUS PROJEK
PASUKAN PERUNDING ISP
Perunding ISP : Y.Brs. Dr. Zahari Othman
Ahli :
1.
2.
PEJABAT PENGURUSAN PROJEK1.
2.
PASUKAN
APLIKASI DAN
PANGKALAN DATA
PASUKAN
INTEGRASI SISTEM
DAN PERKHIDMATAN
PASUKAN
INFRASTRUKTUR
DAN KESELAMATAN
ICT
PASUKAN
PENGURUSAN
PERUBAHAN
PASUKAN
PEMBUDAYAAN ICT
JK PEMANDU ICT
Together We Transform ms 7
Project Management: Project Timeline
Together We Transform ms 8
Project Management: Costing/Budget
PERKARA KOS (RM)
Bengkel Bengkel 1 (60 orang x RM180 x 3 hari) 32,400
Bengkel 2 (40 orang x RM180 x 3 hari) 21,600
Bengkel 3 (20 orang x RM180 x 3 hari) 10,800
Lawatan SUK Melaka (40 orang x 1 hari x RM180 ) 7,200
JPN & Hitech Padu (40 orang x 1 hari x RM180) 7,200
Kajian persekitaran bisnes dan ICT ( 15 orang x 3 hari x RM180)
8,100
Percetakan (Kaji selidik, borang, laporan, bahan, dokumen)- Dokumen Asal (RM100 X 10 set)- Dokumen Edaran (RM20 X 500 set)
16,000
Kos Luar Jangka 18,000
KOS KESELURUHAN 121,300
Together We Transform ms 9
PENYEDIAAN KERTAS CADANGAN
• AKTIVITI (1)
• Peserta ditugaskan:
– Menyediakan Kertas Cadangan Pembangunan ISP Agensi yang dilengkapi dengan maklumat berikut:
•Latar Belakang *
•Skop
•Struktur Projek
• Jadual Perancangan Projek
•Kos
• Nota:
– Contoh Kertas Cadangan
– Bertanda * adalah optional
Together We Transform ms 10
Together We Transform ms 11
Together We Transform ms 12
Together We Transform ms 13
ISP Methodology: Analysis
Kick-Off Project
Proposal Paper
Write up an ISP
Document
ICT PROJECT MANAGEMENT
PROJECT IMPLEMENTATION
ANALYSIS STRATEGY FORMULATION
BusinessScenario
ICT Scenario
Business Vission & Mission
Business Strategic Thrust
ICT Vission
& Mission
ICT Strategic
Thrust ICT Initiative
Business & ICT Assessment Sintesis Vission, Mission & Strategic Thrust Implementation Strategy
Issue, Challenge
& OppurtinityGap & Expectation Implementation Plan
ICT Strategy Direction Report Action Plan Interim ReportISP
Document
M
E
T
H
O
D
O
L
O
G
Y
ICT PROGRAMME
ICT Application
Change Management
ICT Governance
ICT Infrastructure
R&D Innovation
Human Resource
ACTION PLAN
ICT Application
Change Management
ICT Governance
ICT Infrastructure
R&D Innovation
Human Resource
Together We Transform ms 14
Scenario AnalysisINFORMATION
(Input/Output)
PROCESS INTERACTION
(Tools;
Mechanism)
Future Leadership &
Stakeholder Aspiration
SWOT;
PESTELS
Customer;
Market; Partner/
Competition
Change
Readiness
Strategic
Assessment
McKinsey’s 7 S,
Blue Ocean
Interviews
Surveys
Analysis
&
Finding
Documents Gathered:
National Business Plan;
National IT Strategy;
PS ISP;
Organization’s existing
Business & ISP
Other Reports
Organization’s
Business
Process
Analyze Current & Future
Broad Business Scenario
& Strategies
i.e. Vision
Mission
Strategic Thrusts
Analyze Current
Broad IT
Scenario &
Strategies i.e. V,
M, ST
Determine
Business Gaps &
IT Opportunities
Determine IT Gaps
& IT Opportunities
Together We Transform ms 15
Analysis: Business Assessment
Together We Transform ms 16
Analyzing Current & Future Business Scenario
”PESTELS” TOOL
•Political - government policies
•Economic - commerce & trade
•Social - education; health; housing
•Technology - ICT; transportation
•Ecology - nature
•Legal - law & order
•Security – safety
•Use MCCP•Market
•Customer – Stakeholder & Client
•Competition
•Partnership
OPPORTUNITIES & THREATS
SWOT
EXTERNAL
Together We Transform ms 17
Analyzing Current & Future Business Scenario (cont.)
SWOT
EXTERNAL
• Smart partnership
• New technologies for
ecology, social & economy
• New international
relationships/ policies
• New business trends
• Export of new products &
services
• Lack technology transfer
• Communication
• Cost of new technology
• Resistance to change
• Market liberalization
• Foreign expertise dominance
• Security
• Foreign intervention
• High technology cost
OPPORTUNITIES THREATS/COMPETITION
Together We Transform ms 18
Analyzing Current & Future Business Scenario (cont.)
”McKinsey’s 7 S”
• System - management systems & information
systems
• Structure - Agency HR policies
• Style - management control
• Strategy - programs
• Shared values - agreed mission & strategies
• Staff - profiles
• Skills – competencies
People-Process-Technology
STRENGTHS & WEAKNESSES
SWOT
INTERNAL
Together We Transform ms 19
Analysis: ICT Assessment
INFORMATION
(Input/Output)
PROCESS INTERACTION
(Tools;
Mechanism)
Future Leadership &
Stakeholder Aspiration
SWOT;
PESTELS
Customer;
Market; Partner/
Competition
Change
Readiness
Strategic
Assessment
McKinsey’s 7 S,
Blue Ocean
Interviews
Surveys
Analysis
&
Finding
Documents Gathered:
National Business Plan;
National IT Strategy;
PS ISP;
Organization’s existing
Business & ISP
Other Reports
Organization’s
Business
Process
Analyze Current & Future
Broad Business Scenario
& Strategies
i.e. Vision
Mission
Strategic Thrusts
Analyze Current
Broad IT
Scenario &
Strategies i.e. V,
M, ST
Determine
Business Gaps &
IT Opportunities
Determine IT Gaps
& IT Opportunities
Together We Transform ms 20
Analysis: ICT Assessment – cont.
• ICT Assessment
Type of Assessment:
ICT Resources & Knowledge/Skills (for whole agency)
Strategize Assessment – are you implementing ICT strategically?
Applications, Infrastructure & Database Assessment
User Satisfaction Assessment
Change Readiness: Change Management Assessment
– Change agent
– Support change
– Resistance to change
• Gaps & Opportunities Identification– SWOT; PESTELS; 7s
– PSISP’s Opportunity Framework
Analyzing Current Application – Systems Audit Grid
High
High
Low
Te
ch
nic
al va
lu
e
Business Value
Reassess Maintain/Enhance
Renew/replaceEliminate
Information systems in this
category may be the
technician’s products looking
for applications or applications
which the users have failed to
support and use or
applications which were in
advance of the business
needs.
Information systems in this
category should be given priority
for any maintenance or
enhancement to sustain any
benefits or competitive
advantages from these systems.
Failure to adequately maintain
these systems may cause them
to become business exposures.
Information systems in this
category are candidates for
elimination from the target
environment. These systems
may never have been
necessary or they may have
become obsolete because of
the business segments they
support may have changed.
Information systems in this
category represent potential
business exposures. If they fail,
business operation or
management capability will
suffer. ICT opportunities are
likely to be identified from these
systems.
Together We Transform ms 22
Analyzing Current Infrastructure – Gap Analysis
Together We Transform ms 23
Agency Specific
Applications
SMS WAP Web IVR Phone Counter FaxSMS WAP Web IVR Phone Counter Fax
Gateway
Knowledge Bank
Community Applications
Enterprise Wide
Applications
Enabling Environment
• Leadership & Coordination
• Policy / Legislation
• People & Culture
• Infrastructure & Standards
Agency Specific
Applications,
• Integrated Statistical
Systems Framework
• Sistem Pengkodan
Berkomputer
• JP Data Warehouse
• Performance
Management
• GIS enhancement
Enterprise Wide
Application
• Office Automation
Enhancement
• EG Applications
Knowledge Bank
(KB)
• Knowledge
Management
Community Applications –
not applicable
Gateway
• Enterprise Portal
Enabling Environment components:
• Facilities Management
• Central Systems (DBMS, Servers Upgrade, Server Farm Design and
Implementation, Storage Systems, Mainframe Migration and Consolidation,
Enterprise-Grade Enterprise Management System)
• Security (Security Posture Assessment, DOSM Security Framework vis-à-vis
MYMIS, Virus Mitigation Strategy, SPAM Management, PKI Implementation)
• Network (DHCP implementation, Controlled Wireless Network Implementation,
DOSM LAN upgrade, STATS*NET upgrade and coverage expansion to district
office, SLA Enforcement, Enterprise Network Management System, common
network infrastructure for data collection and dissemination)
• Business Continuity Plan
Current & Future ICT Environment
Analyzing Current & Future ICT Environment
Together We Transform ms 24
PERINGKAT 1
• AKTIVITI (2a)
• Peserta ditugaskan:− Mengenalpasti maklumat yang diperlukan; *
− Mengenalpasti persekitaran bisnes dan ICT dengan menggunakananalisis SWOT;
− Mengenalpasti jurang: Isu, Cabaran dan Harapan.
• Nota:− Templet Analisis Maklumat Diperlukan; *
− Templet Analisis SWOT;
− Templet Analisis Jurang;
− Bertanda * adalah optional
Together We Transform ms 25
PERINGKAT 1
• AKTIVITI (2b)
• Peserta ditugaskan:
– Mengisi borang penilaian ICT dan menjalankan analisis denganmenggunakan borang penilaian yang disediakan (menganalisis sekurang-kurangnya 2 aplikasi, infrastruktur (bahagian A,B,C,E,F,G);
– Memplot graf dan membuat interprestasi ke atas graf;
– Mengenalpasti jurang: Isu, Cabaran dan Peluang untuk aplikasi, infrastruktur dan pangkalan data.
• Nota:
– Borang Penilaian Aplikasi, Infrastruktur;
– Contoh Graf Aplikasi Audit Grid;
– Templet Analisis Jurang (untuk penilaian infrastruktur, aplikasi danpangkalan data).
Together We Transform ms 26
Together We Transform ms 27
Together We Transform ms 28
Together We Transform ms 29
ISP Methodology: Strategy
Kick-Off Project
Proposal Paper
Write up an ISP
Document
ICT PROJECT MANAGEMENT
PROJECT IMPLEMENTATION
ANALYSIS STRATEGY FORMULATION
BusinessScenario
ICT Scenario
Business Vission & Mission
Business Strategic Thrust
ICT Vission
& Mission
ICT Strategic
Thrust ICT Initiative
Business & ICT Assessment Sintesis Vission, Mission & Strategic Thrust Implementation Strategy
Issue, Challenge
& OppurtinityGap & Expectation Implementation Plan
ICT Strategy Direction Report Action Plan Interim ReportISP
Document
M
E
T
H
O
D
O
L
O
G
Y
ICT PROGRAMME
ICT Application
Change Management
ICT Governance
ICT Infrastructure
R&D Innovation
Human Resource
ACTION PLAN
ICT Application
Change Management
ICT Governance
ICT Infrastructure
R&D Innovation
Human Resource
Together We Transform ms 30
Developing an ICT Strategy
INFORMATION
(Input/Output)
PROCESS
(STRATEGIZING – STRATEGIC THINKING)
INTERACTION
(Tools/Mechanism)
High Level
Strategizing
Workshop
Analysis
&
Finding
Determine IT
Strategic
Initiatives &
Targets
Workshop
(Preliminary
ISP)
Report
Management
Endorsement
Determine IT
Vision &
Mission
Determine IT
Strategic
Thrusts
Identify IT Gaps
& IT
Opportunities
Identify Program, Set
Roadmap & Targets
Together We Transform ms 31
Together We Transform ms 32
Strategizing: Vision
Principles in Developing Vision
Direction Role Motivational Competitive
IDENTITY
VISION
Together We Transform ms 33
Strategizing: Vision
33
WHAT ARE THE VIEWS OF ICT TO THE BIGGER GOALS?
IT
VISION
COMPETITORSADVANCED
TECHNOLOGY
NATION REGION
STRATEGICUTILITY?
DEPENDENT? ENABLING?
WHAT ICT IDENTITIES ARE RELATED TO?
OPERATIONAL TACTICAL
ICT VISION SUPPORTS BUSINESS VISION
Together We Transform ms 34
Strategizing: Vision
Vision
• Menjadi Sebuah Organisasi Unggul Melalui Pembudayaan ICT
Ke Arah Memartabatkan Hal Ehwal Islam.
• Menjadi Sebuah Jabatan Yang Lebih Efektif Dan Efisien Melalui
Pembudayaan ICT Menjelang Tahun 2013.
• Peneraju Kecemerlangan Penyampaian Perkhidmatan Kerajaan
Negeri Berteraskan ICT.
• Peneraju Perkhidmatan Perpustakaan Ke Arah Masyarakat
Bermaklumat Melalui ICT
ICT VISION SUPPORTS BUSINESS VISION
Together We Transform ms 35
Together We Transform ms 36
Strategizing: Mission
Principles in Developing Mission
REASON FOR EXISTENCE
ICT MISSION SUPPORTS BUSINESS MISSION
Strategy Value Behaviour / Standards
PRINCIPLES
MISSION
Together We Transform ms 37
Mission
Strategizing: Mission
Driver
(Internal Action)
Beneficiary
(External Target)
• Membudayakan ICT Bagi Melahirkan Warga Yang Mahir dan Inovatif Dalam
Penggunaan Teknologi Maklumat Terkini.
• Mewujudkan Pangkalan Data Hal Ehwal Islam Dan Jaringan Maklumat
Bersepadu Sebagai Pemangkin Pembangunan Ummah Yang Lebih Efektif.
• Memperkasa perkhidmatan dan perkongsian maklumat Jabatan melalui
peningkatan infrastruktur serta aplikasi ICT.
• Memperkasakan Infrastruktur dan Aplikasi ICT dalam Meningkatkan Kecekapan
Sistem Penyampaian Perkhidmatan.
ICT MISSION SUPPORTS BUSINESS MISSION
Together We Transform ms 38
Together We Transform ms 39
Strategizing: Strategic Thrusts
ICT STRATEGIC THRUSTS SUPPORTS BUSINESS STRATEGIC THRUSTS
Strategic Values
Unique to Organization
ComprehensiveIntegrated
CompetitiveBroad
Strategies
Together We Transform ms 40
EXTERNAL
(Customer,
Market)
PEOPLE
(Human Resource)
TECHNOLOGY
(Application, Infrastructure &
innovation)
PROCESSES
(Governance, Procedure, Policy)
Normalization
Approach
Strategizing: Strategic Thrusts
Together We Transform ms 41
ST 3:
PENGUKUHAN
KOMITMEN
PENGURUSAN DAN
PEMBUDAYAAN ICT
DALAM PENYAMPAIAN
PERKHIDMATAN
ST 2:
PEMBANGUNAN
DAN
PEMANTAPAN
APLIKASI SECARA
BERSEPADU DAN
BERKESAN
ST 1:
PENGUKUHAN
INFRASTRUKTUR
YANG SELAMAT,
PANTAS DAN
STABIL
ST 4:
PEMANTAPAN TADBIR
URUS ICT NEGERI
keberkesanan
keselamatan
infrastruktur
Kolaborasi antara agensi
teknologi terkini
Penggunaan sumber
optimumOrganisasi pembelajaran
Kawalan dan audit
keupayaan dan
ketersediaan
infrastruktur
kesinambungan
perkhidmatan ICT
Mewujudkan aplikasi
baru dan bersepadu
Pengurusan pengetahuan
Perkongsian pintar
Menambahbaik aplikasi sedia
ada yang berimpak tinggi
Repositori maklumat
dan data warehouse
Pengurusan latihan
bersepadu
Pelan latihan
Penghayatan
budaya kerja
Dasar dan
polisi
Dasar baru
Semakan dasar dan polisi sedia ada
Penstrukturan Organisasi
ICT
Strategizing: Strategic Thrusts
Together We Transform ms 42
Strategizing: ICT Strategic Framework
VISION
As the strategic enabler
in healthcare services
MISSION
To create healthy citizens by integrating and enhancing
the usage and capabilities of ICT in healthcare delivery
ICT to facilitate HEALTHCARE PERFORMANCE
i.e. health decisions and services by providing
a systemic health knowledge
and information
ICT to increase HEALTHCARE CAPACITY by
providing comprehensive data, knowledge
and infrastructure support
K-based people involvement in healthcare
Building a culture of R&D and innovationEnhancing healthcare enabling environment
of “hard” and “soft” infrastructure
Putting high priority in systems performance
and integration
Advisory Training Applications Development
Implementation of IT Projects
Objectives Strategic Thrusts BTMK Functions
Procurement of IT Facilities
Together We Transform ms 43
PERINGKAT 2
• AKTIVITI (3)
• Peserta ditugaskan:
– Membentuk Visi dan Misi ICT;
– Membentuk Teras Strategik ICT dan Objektif denganmenggunakan templet yang disediakan.
• Nota:
– Templet Visi dan Misi ICT;
– Templet Normalisation;
– Contoh Normalisation.
Together We Transform ms 44
Together We Transform ms 45
Together We Transform ms 46
Together We Transform ms 47
ISP Methodology: Formulation
Kick-Off Project
Proposal Paper
Write up an ISP
Document
ICT PROJECT MANAGEMENT
PROJECT IMPLEMENTATION
ANALYSIS STRATEGY FORMULATION
BusinessScenario
ICT Scenario
Business Vission & Mission
Business Strategic Thrust
ICT Vission
& Mission
ICT Strategic
Thrust ICT Initiative
Business & ICT Assessment Sintesis Vission, Mission & Strategic Thrust Implementation Strategy
Issue, Challenge
& OppurtinityGap & Expectation Implementation Plan
ICT Strategy Direction Report Action Plan Interim ReportISP
Document
M
E
T
H
O
D
O
L
O
G
Y
ICT PROGRAMME
ICT Application
Change Management
ICT Governance
ICT Infrastructure
R&D Innovation
Human Resource
ACTION PLAN
ICT Application
Change Management
ICT Governance
ICT Infrastructure
R&D Innovation
Human Resource
Together We Transform ms 48
Activities In Formulation Stage
Teras Strategik ICT
•Objektif
Inisiatif ICT
Program ICT
Aktiviti
•High level/Strategic level
•Cth: Pengukuhan dan Pembudayaan ICT di Kalangan
Warga Kerja
•Strategic level
•Berpandukan kepada objektif teras strategik
•Kata Nama (spt Pembudayaan, Pembangunan)
•Cth: Pembentukan modal insan yang produktif, kreatif
dan inovatif berteraskan ICT.
•Tactical level
•Perancangan/pembangunan kepada inisiatif ICT
•Kata kerja (spt kajian, membangun, menambah
baik)
•Cth: Membangun dan melaksanakan Pelan Latihan
ICT dan Pelan Kepakaran Modal Insan ICT
•Operational level
•Kegiatan yang dilaksanakan untuk
memenuhi program yang telah diatur
•Cth: (i) Menubuh pasukan kajian; (ii)
Mendefinasi skop kerja; (iii)
Melaksana kajian; (iv) Menyedia
laporan; (v) Mendapatkan kelulusan
kajian.
Together We Transform ms 49
Strategic Thrusts ICT Initiatives ICT Programs
Strategic Thrusts 1: K-Based
people involvement
Maximize & optimize utilization
of ICT at all levels in order to
speed up processes
• ICT & information literate health &
medical practitioners
• KM Systems
Strategic Thrust 2: Systems
performance & integration
To consolidate existing
applications & network
infrastructure in order to
minimize duplications, cut
maintenance costs, promote
sharing & simplify maintenance
• Gateway e.g. Portal
• ICT Applications
• Enabling Environment – ICT
Infrastructure & Network
Strategic Thrust 3: Enabling
environment
Ensure a balanced enabling
environmentof“hard”&“soft”
structure & infrastructure
• Enabling environment – policies;
culture; ICT infrastructure; people
Strategic Thrust 4: R&D
Culture
Enhance research & innovation
through ICT
• ICT & information literate health &
medical practitioners
• Enabling environment
ICT Applications
ICT Governance
ICT Infrastructure
Change Management
R&D and Innovation
ICT Initiatives & Programs
HR
Together We Transform ms 50
ACTION PLAN
Initiatives Programmes Activities Target/
Objectives
Critical
Success
Factor
Duration Who To
Perform
Key
Performance
Indicator
(KPI)
1.
2.
3.
4.
ICT STRATEGIC THRUST:_________________________
OBJECTIVES:_____________________________________
Together We Transform ms 51
COST ESTIMATIONTemplet B6 (iii) Anggaran Kos dan Prioriti
JANGKA
MULA
JANGKA
SIAP
2010 2011 2012 2013 2014 JUMLAH KOS
ONE-OFF
2010 2011 2012 2013 2014 JUMLAH KOS
BERULANG
2010 2011 2012 2013 2014 JUMLAH
ANGGARAN
KOS
KESELURUHAN
1a. Menjalankan
kajian
peningkatan
(capacity
planning)
peralatan
- Membentuk
pasukan kajian
- Menentukan
skop kajian (PSUK
dan semua PDT)
- Menjalankan
kajian
- Mendapatkan
kelulusan hasil
kajian daripada
JKPICT
Jan 2010 Okt 2010 10000 10000 0 10000 0 0 0 0 10000
Menjalankan
kajian
peningkatan
keupayaan
capaian
rangkaian
- Membentuk
pasukan kajian
- Menentukan
skop kajian
- Menjalankan
kajian
- Mendapatkan
kelulusan hasil
kajian daripada
JKPICT
Okt 2010 Mei 2011 10000 10000 20000 0 10000 10000 0 0 0 20000
Melaksanakan
hasil kajian
perolehan dan
peningkatan
- Menyediakan
tender/
sebutharga
peningkatan
infrastruktur
rangkaian
- Menyediakan
tender/
sebutharga
pembekalan/
peningkatan
peralatan ICT :
- Mendapatkan
kelulusan hasil
kajian daripada
JKPICT
Melantik
syarikat
pembekal
Membuat
agihan
Nov 2010 Dis 2011 1700000 1700000 0 0 1700000 0 0 0 1700000
ANGGARAN KOS PELAKSANAAN PROJEK PSTM MAJLIS KESELAMATAN NEGARA (TERAS 1)
1. Pengukuhan tahap keupayaan capaian rangkaian
- Menilai keupayaan rangkaian
- Menilai keupayaan peralatan
Inisiatif 2
PROGRAM ANGGARAN KOS ONE-OFF MENGIKUT TAHUN PRIORITI
PELAKSANAAN
(TINGGI, SEDERHANA,
RENDAH)
AKTIVITI TAHUN LAKSANA ANGGARAN KOS BERULANG MENGIKUT TAHUN JUMLAH ANGGARAN KOS KESELURUHAN MENGIKUT TAHUN
Together We Transform ms 52
PERINGKAT 3
• AKTIVITI (4)
• Peserta ditugaskan:
– Membangunkan Inisiatif dan Program ICT bagi sekurang-kurangnyasatu (1) Teras Strategik;
– Membangunkan Pelan Tindakan ICT bagi sekurang-kurangnya satu (1) Teras Strategik;
– Membuat anggaran kos program ICT bagi sekurang-kurangnya satu (1) Teras Strategik.
• Nota:
– Templet Inisiatif dan Program ICT;
– Templet Pelan Tindakan ICT;
– Templet Anggaran Kos.
Together We Transform ms 53
Together We Transform ms 54
Together We Transform ms 55
Together We Transform ms 56
Templet Kandungan Dokumen ISP
PRAKATA
RINGKASAN EKSEKUTIF
TERMINOLOGI
1. LATAR BELAKANG PROJEK
Pengenalan
Objektif
Skop Projek
Pendekatan Projek
Carta Organisasi Projek
2. PENILAIAN BISNES AGENSI
Latarbelakang
Visi dan Misi
Objektif
Strategi
Together We Transform ms 57
Fungsi Utama
Struktur Organisasi
Piagam Pelanggan
Rangkaian Sistem Bisnes
Proses Kerja Fungsi Utama
Faktor Kritikal Kejayaan
Analisis Keseluruhan Bisnes
3. PERSEKITARAN ICT AGENSI
Persekitaran ICT Semasa
Portfolio Aplikasi
Teknologi Infrastruktur
Organisasi dan Pengurusan ICT
Analisis Keseluruhan ICT
Sambungan...
Together We Transform ms 58
4. RANGKA KERJA STRATEGIK ICT
Teras Strategik ICT
Inisiatif Strategik ICT
Program dan Aktiviti ICT
Penjajaran Inisiatif Strategik ICT dengan Rangka Kerja Peluang ICT Sektor Awam
5. STRATEGI APLIKASI
Peningkatan Aplikasi Berimpak Tinggi
Peningkatan Aplikasi Sokongan Pembangunan Aplikasi Atas Talian
Pembangunan Aplikasi Dalaman
Pengintegrasian Pangkalan Data
Sambungan...
Together We Transform ms 59
6. STRATEGI TEKNOLOGI INFRASTRUKTUR
Kajian Infrastruktur dan Keselamatan ICT
Pelaksanaan Infrastruktur ICT
Kajian Pusat Data Sokongan
Pembangunan Pusat Data Sokongan
7. STRATEGI PENGURUSAN DAN ORGANISASI ICT
Pemantapan Pengurusan ICT
Penstrukturan Semula Jawatankuasa Pemantapan Organisasi ICT
Pembangunan Sumber Manusia
8. PERANCANGAN IMPLEMENTASI
Pengenalan
Strategi Pelaksanaan
Jadual Pelaksanaan
Implikasi Kewangan
Faktor Kritikal Kejayaan
Sambungan...
Together We Transform ms 60