NEW! WatchTVEverywhere

Inside This Issue

FEBRUARY

2014

• CustomerComments p2• AsktheExpert• TooGoodtoMiss

• GoGreen p3• CustomerCommentCardWinners

• FireDepartmentDonations

•WinnerWinner!

•MeetourEmployees p4• CalendarofEvents•WindowsXP&Office2003SupporttoEnd

• GreatestCombinationsofAllTime

• It’sOnly99¢

Like us!

Take Sochi with you in 2014!

The Winter Olympics kick off February 7th and you won’t want to miss a thing. Follow your favorite USA team or athlete day or night, no matter where you’re at, with NU-Telecom’s WatchTVEverywhere.

With NU-Telecom’s WatchTVEverywhere feature, TV programs are available to you via your PC, laptop, iPad, iPhone, and Android devices. This FREE feature gives you the ability to not only watch TV on your time, but also watch it anywhere there is an Internet connection. WatchTVEverywhere locations may include your house, office, shopping mall, gym, hotel, airport, a restaurant and more! WatchTVEverywhere is easy to use too.

Don’t miss a second of the action! To get started, register at www.watchtveverywhere.com and follow these simple steps:

• Select NU-Telecom from the drop down menu.

• Click on Register. You will need your account number and the correct spelling of the last name on your account. You can find this information on your monthly invoice.

• Provide a valid email address as your username and choose a password.

• Select a password reset question and supply the answer.

• Click on Register and you will receive an email to the address you provided.

• Click on the link to complete the registration process.

Go Team USA!

Watch for new channels as they continue to be added.

ViewNU’sFlashonourwebsiteatwww.nutelecom.netAll services and offers not available in all locations.

2

ChadAukes-TechTeam

Customer Comments“All questions are always answered and we are always happy!”

~ Dawn Finch, Aurelia

Visit www.nutelecom.net/videos to enjoy the most recent NU-Telecom videos!Too Good to Miss!

Watching videos on the Internet that constantly stop and start can be frustrating. There are a number of different things that can cause videos to play inconsistently:

1. Content ProvidersContent providers such as YouTube and Netflix push out Internet demanding content. If they are getting more requests to watch videos than they can handle, it could delay the transfer of the video to your screen causing it to pause or buffer until enough of it can download for you to view. You may want to try waiting until requests have slowed down and try to play the video again. 2. Internet SpeedVideo files are typically large and require more Internet speed or bandwidth. Content providers recommend minimum speeds to view their content, and failure to meet these will likely cause videos to be poor quality or have frequent stops and starts. These recommended guidelines are for one device and in today’s households, it is common to have several devices connected to the Internet at a time. Finding the appropriate speed to match your household’s Internet usage habits will give you the best Internet experience.3. Your Home NetworkMany home routers are only meant to handle a couple devices at a time and can get quickly overloaded if a family connects all their devices to one router. Use a router that is equipped to handle a heavy traffic load if you are in a household that consumes a lot of data.

Also secure your router to prevent anyone outside of your household from accessing your network. 4. Activity on Your ComputerWatching videos over the Internet uses computing resources, so it is a good practice to close out any web pages and programs that you are not using. Also make sure that any applicable web plugins, such as Java and Adobe Flash player, are updated to their latest versions. Keeping your computer virus and spyware free will also help your videos download and play more smoothly. It is recommended that you have your computer routinely checked for viruses even if you have an anti-virus program on your system.

NU-Telecom Can Help!• LettheTechTeamcompleteacomputertune-upto

make sure your system is virus free and has all the latest updates.

• ContactNU-TelecomtoevaluateyourInternetspeedand see if you are eligible to upgrade to a higher speed.

• VisitTechTrends,yourlocalNU-Telecomor www.techtrendsonline.com to find the right wireless router for your home.

Visit http://www.nutelecom.net/streaming-videos-stop-start to read more on this topic.

ExpertAsk theWhy Do My Streaming Videos Constantly Stop and Start Again?

We’re Your NeighborBert’s Bedazzles

Speed Police

3IfyouareinterestedinpurchasingNewUlmTelecom,Inc.stock,pleasecontactourcorporateoffice.

Corporate Office

27 N Minnesota StNew Ulm, MN 56073

507-354-4111

Local Offices221 Main St

Aurelia, IA 51005712-434-5989

2104 E 10th StGlencoe, MN 55336

320-864-2818

111 Second Ave Goodhue, MN 55027

651-923-5005

235 Franklin St SWHutchinson, MN 55350

320-587-2323

421 S CSAH 34Litchfield, MN 55355

320-593-2323

137 E 2nd StRedwood Falls, MN

56283507-627-4111

121 Second Ave NW Sleepy Eye, MN 56085

507-794-3361

22 S MarshallSpringfield, MN 56087

507-723-4211

TechTrends15 Berens Blvd

New Ulm, MN 56073507-233-3000

“Very friendly and good prices!” ~ Joy Waterfield, Redwood Falls

NU-Telecom recently made a donation to seven local fire departments. Pictured above are Terry Hansen and Karen Reinert of NU-Telecom, and Fire Chief Brad Emans from the Hutchinson Fire Department.

Pictured above are Darlene Johnson and Shirley Edwards of NU-Telecom, presenting the donation to Paul Macho from the New Ulm Fire Department.

Fire Department Donations

NU-Telecom invites you to start the new year right by “Going Green”! Join eStatement and in addition to a one-time $3 credit, you’ll also enjoy the following benefits:

• View current and past invoices electronically in one centralized location.

• Set up a recurring method of payment and avoid late charges.

• Save time and money by not having to write and mail checks.

eStatement allows you to make payments using any of these free convenient options:

• Automatic monthly withdrawal from your checking or savings account.

• Automatic monthly recurring payments using your credit card.

• LogintoeStatementeachmonthanduse the payment method you prefer.

“Go Green” and sign up for eStatement today at www.nutelecom.net/eStatement.

Go Green!

www.nutelecom.net

on your next invoice when you join eStatement!

Offer expires 2-28-14. Some restrictions may apply.

$3 credit

Winner Winner!

Customer Comment Card WinnersMavis Fischer of HutchinsonConnieYungkofLitchfieldGina Riss of Hutchinson

Here’s your chance to win a new tablet! Just “like” TechTrends on Facebook during February and if we reach 1,000 likes, you’ll be entered to win!

Calendar of Events

FEbruary

15th - 16th Glencoe Business Expo

MarCh

7th - 8th New Ulm Farm-City

Hub Club Farm Show

15th - 16th Redwood Falls KLGR

Home Show

21st - 23rd New Ulm Home and

Self Improvement Show

aprIL

4th - 5th Springfield Home Show

12th

Hutchinson Bring It Home Family Fun and

Business Expo

12th Litchfield Business Expo

4

Meet our Employeesangie Lohrenz - hutchinson

MynameisAngieLohrenzandIwork at NU-Telecom’s Hutchinson office. I have been a Sales and Support Associate for seven years and enjoy my job because there

issomuchvarietyeveryday.ILOVEworkingwithcustomers and making a connection with them. It makes me happy when they ask for me or say “Hi” when they see me around town. I like the challenges of my job too, as there is always something new to learn. It keeps my mind young! I also enjoy the people throughout the company – they’re all top notch and a pleasure to work with. When I’m not at work, I like spending time with my husband, Wes, my children, our 11 grandchildren, and walking my dog Bailey. Wes and I enjoy riding our Harley Davidson motorcycle and traveling, and I enjoy

going to community theatre productions with friends. I participate on a committee at my church and read to kindergartners as part of the United Way Dolly Parton ImaginationLibraryprogram.

Melissa bradford - Glencoe

My name is Melissa Bradford and I am a Sales and Support Associate at NU-Telecom’s Glencoe location. I have been with the company for eight months and my favorite part

of my job is the very helpful and knowledgeable people I work with. When I’m not at work, I enjoy spending time with my husband Bart and daughters Hannah, Paige,LolaandLibby.Ialsoenjoysupportinglocalcharities within my community.

If you use Microsoft Windows XP or Office 2003, you should be aware that Microsoft will be ending its support for these operating systems on April 8, 2014. Microsoft will no longer provide new security updates, non-security hotfixes, free or paid assisted support options, or online technical content updates.

You can continue to use Windows XP, but it’s not recommended since your computer might become more vulnerable to security risks and viruses. Microsoft strongly recommends you become current with Windows and Office. NU-Telecom’s TechTeam is available to assist you with upgrading your software or finding a new computer to fit your needs. To find what version you are using and for complete details visit http://windows.microsoft.com/en-us/windows/end-support-help.

Windows XP & Office 2003 Support to End

bundle & Save

Voice Wirelesshigh-speed

Internet Digital TV

+ + +

Greatest Combinations of all Timespoon + fork =

www.nutelecom.netAvailability of services based on location. Offer expires 2-28-2014. Some

restrictions may apply.

One month FrEE of each service added to a bundle!

It’s only...

99

¢

Valid with a 2-year service agreement. Some restrictions may apply. Offer expires 3-31-2014.

99¢activation 99¢handset99¢ First Month’s Voice bill