Table of Contents TechServe... · What Sales Winners Do Differently Even in a commoditized world, some firms continually find success, bring in new business, fill the most positions

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Table of Contents

2014 TechServe Alliance Conference & Tradeshow Table of Contents

President’s Welcome 2

TechServe Alliance Officers & Staff 3

Conference Policies 4

Conference Sponsors 5

Keynote Speakers 6

IMPACT! Talks Speakers 8

Schedule At-a-Glance 9

Conference Area Map 11

Resort Map 12

Conference Schedule 13

Wednesday Roundtable Lunch Topics 23

Speaker List 31

Exhibitor Map 43

Exhibitor & Sponsor List 44

2 TechServe Alliance 1420 King Street, Suite 610, Alexandria, VA 22314 (703) 838-2050

Jim Carteris President, JD Strategies

It is my pleasure to welcome you to the 2014 TechServe Alliance Conference & Tradeshow. Reinvented to offer a more inspiring experience in every way, this year’s conference is a three-day exploration of dynamic strategies for enhancing performance and accelerating growth.

This is your opportunity to make connections, share your knowledge and learn from each other and the experts who have gathered here in Boca Raton to advance your business and our industry. As informative as the formal sessions will be, the in-between breaks and after-hours receptions are equally valuable to your conference experience.

I encourage you to review the conference materials and take advantage of the many outstanding features designed exclusively with you in mind.

All-new keynotes, featuring Former Chairman of ESPN George Bodenheimer, RAIN Group President Mike Schultz and CEO Futurist Patrick Meyer

20+ interactive breakout sessions packed with innovative strategies and industry best practices on talent attraction, engagement and retention, performance metrics, accountability, client referrals, sales effectiveness, recruiting trends and tools, and more

New IMPACT! Talks, a powerful one-hour general session showcasing rapid-fire ideas from industry thought leaders One-day certification prep course for AEs and recruiters New Excellence Awards celebration Highly supportive exhibitors and sponsors, who bring us the latest trends and tools necessary to navigate an

ever-changing landscape. Be sure to visit them in the exhibitor hall There is a great deal of intelligence to leverage and share during our time together over the next few days, with lots of value-enhancing and provocative ideas to make our businesses more successful in the future.

We have a great conference planned for you, one you will find informative, productive, inspiring and fun. Much of the credit for this outstanding lineup goes to our conference chairs, Mindy Rosner Zaziski and John Larson. Please be sure to seek them out and thank them for their efforts.

On behalf of TechServe CEO Mark Roberts, the entire staff and Board of Directors, thank you for attending what we expect to be the best conference ever!

John Larson CEO CPSI Consulting

John has over 20 years of senior operational management experience,

ranging from entrepreneurial driven companies to F500 enterprises. After many years of management in the IT staffing industry, John became an owner and CEO of CPSI Consulting through an acquisition from the company founder.

Mindy Rosner Zaziski President & CEO FYI Solutions President and co-founder of FYI Solutions, Mindy is responsible for

developing and implementing long-term business strategies as well as overseeing the firm’s day-to-day performance and operations. Mindy is an active member of the Women’s Presidents Organization and Women’s Business Enterprise National Council. She also serves on the Board of Trustees for TechServe Alliance and is currently President of the TriState Chapter.

Conference Co-Chairs

President’s Welcome


2014-2015 TechServe Alliance Officers

Chair

Chris Walters Levi, Ray & Shoup, Inc. [email protected] President

Jim Carteris JD Strategies [email protected] President-Elect

Steven Laine Future State [email protected] Secretary/Treasurer

Tom Nunn Tom Nunn Consulting, LLC [email protected] TechServe Alliance Staff Mark B. Roberts Chief Executive Officer [email protected] Programs, Communications & Public Policy

Susan Donohoe Chief Program Officer [email protected] Amanda Marr Program Assistant [email protected] Dustin Post Communications Coordinator [email protected] Jennifer Douris Government Affairs Representative [email protected]

Membership

Julie Shehan Director of Member Relations [email protected] Kim Meyers Senior Membership Development Executive [email protected] Ron Bardach Senior Membership Development Executive [email protected] Lori Fitzsimon Membership Development Representative [email protected]

Accounting/Office Management

Felicia Porter Jackson Manager of Finance & Administration [email protected] TechServe Alliance Services Corp.

Ed Armstrong Managing Director [email protected] Don Beemer Managing Director of Insurance Operations [email protected] Jill Norton Account Executive [email protected] Barbie Stayton Account Executive [email protected]

TechServe Alliance Officers & Staff

mailto:[email protected]


Attire Conference dress is business casual. Tuesday evening, attendees are encouraged to wear ‘20s attire for the Gatsby-themed CareerBuilder Reception: Splendor is the Night. Conference Mobile App The 2014 TechServe Alliance Conference & Tradeshow mobile app is free and available at the Apple App Store and Google Play Store. Simply search for “TechServe 2014” to download the app. Within this app find session descriptions, speaker bios and photos, exhibitor and sponsor list, session evaluations, hotel maps, links to download session material and the ability to create a custom conference schedule. You are also able to print handouts at the Cyber Café in the exhibit hall from our conference web page https://www.xcdsystem.com/techserve/proceedings/ Charging Station A charging station for your mobile device will be available outside of the Royal Palm Ballroom during the conference. Hold Harmless Clause The sponsoring organization and planners of this conference assume no responsibility or liability for the acts or omissions of any suppliers to this meeting, nor for the safety of any participant while attending the conference or in transit to or from the conference. The planners and sponsors reserve the right to cancel this conference. In the unlikely event the conference is cancelled, liability of the sponsoring organization and planners is limited to a refund of the registration fee. Attendees who purchase nonrefundable airline tickets do so at their own risk. Submission of your registration form and payment of your registration fees constitutes acknowledgement and acceptance of these terms. Speaker Clause The sponsoring organization and planners of this conference assume no responsibility for the comments expressed by any speaker; each speaker is solely responsible for his or her own statements. Similarly, the sponsoring organization and planners

disclaim any responsibility for written materials disseminated by any participant of the conference. Private Business/Social Function Policy Any group function or event held in conjunction with the TechServe Alliance Conference & Tradeshow must be approved in advance in writing by TechServe Alliance. No outside events or functions may be held during scheduled TechServe Alliance activities. Hospitality suites must also be approved in advance in writing by TechServe Alliance. TechServe Alliance reserves the right to prohibit any function or event it does not specifically authorize. Cell Phone Use and No Smoking Policy In consideration of all of our speakers and attendees, all cell phones, pagers, and similar devices must be muted or turned off during conference sessions. The sleeping rooms in at the Boca Raton Resort and Club are all nonsmoking rooms. No smoking is permitted anywhere inside the Resort. Boca Raton Resort & Club Card Guests staying on property will receive a personalized card upon check in. This is your charge card around property if you would like to charge items back to your room. It will also act as your “on property” ID as well because this is a private club. You may be asked to produce this card by the resort staff, so it is important to carry this card with you throughout your stay. ATM Locations There is a Bank of America bank machine located in the Cloister Building on the First Floor. Emergency Numbers From your guest room dial “49” for any emergencies. In the conference space, dial “49” from any house phone. Boarding Pass Printing Boarding pass printing is available in the business center located in the Cloister Building on the First Floor. Luggage Storage Luggage can be stored at the Bell Desk located in the Hotel lobby adjacent to the Front Desk.

A TechServe Alliance conference badge is required for admission to the educational sessions and functions associated with your registration package. Anyone attending a TechServe Alliance educational session or function must be registered and must, at all times, display the appropriate badge. There will be a $100 charge for lost badges.

Conference Policies


2014 TechServe Alliance Conference & Tradeshow Sponsors TechServe Alliance thanks the following companies for their generous support:

SPONSORS:

Conference Sponsors


Tuesday, November 4 - 8:45 am - 10:15 am Sponsored by Monster Worldwide

George Bodenheimer Former Executive Chairman, ESPN

Culture Rules: Putting People First and Building a First-Class Team To continually drive business success, leaders of IT & engineering staffing and solutions firms must master the ability to build strong and empowered internal teams. As the visionary architect behind the world’s most valuable media brand, George Bodenheimer has done exactly that. He helped ESPN achieve astounding global

growth and success by encouraging a culture that puts people at the center of its mission.

Drawing on leadership insights learned over the course of three decades at ESPN, he shows how motivation, coupled with business skills, ultimately fuel creativity, innovation and bottom-line growth. His refreshing approach to leadership and finding and forming a committed, successful team inspires all leaders to make an impact on their organizations, no matter the size.

About George A cable industry pioneer, George rose from the mailroom to the boardroom at ESPN, helping it achieve astounding global growth and success by promoting a workforce that is passionate, creative and empowered.

George’s path to leadership mirrors that of ESPN itself—a sharp focus on creativity and cutting-edge innovation, always enhancing value for sports fans and business partners, and a conviction for teamwork. He believes ESPN’s culture is the company’s strategic advantage.

Consistent and substantive growth defined George’s time as ESPN’s longest-tenured president, leading to unprecedented success. His leadership style was simple but effective: empower all employees to proactively take charge of their careers and to base decisions on the company’s mission: “Serve Sports Fans. Anytime. Anywhere.” He launched a company priority process that engaged all employees to drive business initiatives. His vision created a vibrant, innovative workplace.

Tuesday, November 4 - 3:45 pm - 5:15 pm Sponsored by JobDiva

Mike Schultz President, RAIN Group What Sales Winners Do Differently Even in a commoditized world, some firms continually find success, bring in new business, fill the most positions and sell the full value of the firm. To uncover what sales winners do differently, RAIN Group studied 700+ business-to-business purchases from buyers of human resources, staffing and other professional services. Their surprising findings could change the way you sell. Learn how to:

Leverage the key differences between winners and second place finishers Showcase criteria important to buyers Optimize buyer perceptions of staffing value Sell in specific ways to ensure repeat business

You’ll leave with specific ideas for how you can maximize the value you deliver to clients and clearly differentiate in a commoditized world.

Keynote Speakers


About Mike Mike is President of RAIN Group, an industry-leading sales training and consulting company. He helps companies around the world unleash the sales potential of their teams. Mike is bestselling author of “Rainmaking Conversations: Influence, Persuade and Sell in Any Situation” and “Insight Selling: Surprising Research on What Sales Winners Do Differently.” Named the Top Sales Thought Leader globally in 2011 by Top Sales Awards, he also writes for the RAIN Selling Blog. A B2B sales expert, Mike led a team that achieved 800% growth over a four-year period while significantly increasing margins. Mike and the team at RAIN Group have improved sales performance and developed rainmakers for dozens of organizations. These include HP, Monitor Group, Harvard Business School, Oracle, Fidelity Investments, Ryder, Quintiles, Bayer, Navigant Consulting, Bank of America, Mellon Bank and Lowe’s.

Wednesday, November 5 - 8:45 am - 10:15 am Sponsored by CareerBuilder

Patrick Meyer CEO, President, CMO and C-Suite Advisor

Your Business 3.0: Capitalizing on the Forces that Will Determine Success in 2015 and Beyond

While executing well has historically been key to success in our industry, it is unlikely to be enough in the future. Transformational forces at play, including technology, mobile, social media and generational shifts, will remake the industry

and determine tomorrow’s winners and losers. Drawing upon lessons from the successes and failures of companies such as Apple, Uber, Blockbuster and Barnes & Noble, CEO Futurist Patrick Meyer shares his insights borne of his experience as CEO, board member and C-level advisor to both Fortune 500s and start-ups. Author of “Steve Jobs & The World of Mobile,” Patrick paints his vision of the future and what it will take to succeed with change and accelerating disruption of seemingly entrenched business models as the only constant. About Patrick Patrick has carved out a unique position in the business landscape as “The CEO Futurist” and Business 3.0 expert. He is a successful CEO and strategic advisor to both Fortune 500 titans and emerging 3.0 tech ventures. An active futurist, his insights drive business growth in the emerging digital, mobile, social, e-commerce and generationally shifting world. An author and speaker, Patrick is equally adept at reinventing Fortune 500 brands (such as Coke, Miller Lite, Ford, Virgin, Gatorade and Nike) as he is building 3.0 tech ventures. His expertise is unparalleled in driving business solutions that fuse marketing with emerging technology. Patrick has been a force for growth and innovation as president of Sourcebits, partner at Thinaire and co-founder of WPP Fusion 5. Earning a BS from Villanova and an MBA from Fordham University, Patrick is a Board member and advisor to Villanova Business School. He helped found the Villanova Innovation, Creativity & Entrepreneurship Center.

Keynote Speakers


Wednesday, November 5 - 3:45 pm - 5:00 pm Sponsored by MBO Partners

IMPACT! Talks Moderator: Patrick Meyer, CEO, President, CMO and C-Suite Advisor

Sandee Kastrul President and Co-Founder, i.c. stars Purpose, Mission and Change...Driving Transformation Is there a difference between who you are and what you do? This IMPACT! Talk will challenge you to think about who you are in this world and the impact you are making in your business, your team, your community and your family. A former school teacher shares her journey of

developing an innovative non-profit in Chicago that impacts both the IT professionals she helps develop and the business community that benefits from their talent. About Sandee Founded in 1999, i.c. stars prepares future leaders to develop skills in business, leadership and technology. Sandee is an engaging and inspiring storyteller who draws on the connections between creativity, innovation, technology, and entrepreneurship. As the founder of a non-profit and social enterprise, she discusses the powerful result of optimism and raising the standards for our communities. Sandee has worked in education for more than three decades. Her educational career includes focused work on cross-curricular integration strategies, diversity training, and curriculum development.

Tom Salonek CEO, Intertech A Balanced Life – Creating a Plan for Success Is there a way to make our firms more profitable and hassle-free while at the same time having a full personal life? During this IMPACT! Talk, learn how envisioning the future, defining

personal values, and setting goals can have a huge impact on your business and personal life.

About Tom Tom is the founder and CEO of Intertech, a technology training and consulting firm. Intertech has received more than 45 awards for growth, being a best place to work, and business practices. Tom has an undergraduate degree in computer science and completed executive education at Harvard and MIT. Tom is a past instructor at the University of St. Thomas Graduate School of Business Management Center and is the author of the book "Building a Winning Business."

Gene Holtzman President, Mitchell Martin, Inc. Talent Acquisition Technology: Creating Opportunities in the Face of Disruption The Talent Acquisition industry, like many others, is being disrupted by technology. Staffing firms face increasing margin pressures and commoditization. The result is a lot of opportunity

and a lot of noise. In order to remain competitive in a changing world, we must efficiently dial down the noise, select/adopt the best-in-class technology, and achieve a better ROI. About Gene Gene founded Mitchell Martin in 1984 after he recognized the ever-rising demand for professional staff in the field of IT and Healthcare. His vision was to improve the hiring process for companies in need, while simultaneously helping qualified professionals discover outstanding employment opportunities. Gene has been very active promoting innovative solutions to the rapidly changing environment of staffing and talent acquisition. Technology disruption will ultimately have a great impact on staffing firms and Gene challenges our industry to be very active in deciding our future. He has been an early adapter of new technology and started an incubator to encourage and nurture startups in the field of talent acquisition and staffing.

IMPACT! Talks Speakers


Conference Area Map


Resort Map


Monday, November 3, 2014 8:00 am – 9:00 am Growing Firm Forum Registration & Continental Breakfast Grand Salon A 8:00 am – 9:00 am AE & Recruiter Certification Prep Course Registration Grand Salon D & Continental Breakfast 9:00 am – 4:00 pm Growing Firm Forum (Separate registration required) Grand Salon A 9:00 am – 4:00 pm AE & Recruiter Certification Prep Course Grand Salon D (Separate registration required) 9:00 am – 4:00 pm TechServe Alliance Board of Directors Meeting Venetian (located in Yacht Club) 2:00 pm – 7:45 pm Conference Registration Royal Palm Pre-Assembly 7:00 pm – 8:30 pm Welcome Reception Garden Pool Sponsored by Monster Worldwide Tuesday, November 4, 2014 7:00 am – 1:15 pm Conference Registration Royal Palm Pre-Assembly 7:45 am – 4:00 pm Exhibits Open Grand Ballroom E-J 7:45 am – 8:45 am Continental Breakfast with Exhibitors Grand Ballroom E-J Sponsored by CHILDS Advisory Partners 8:45 am – 10:15 am General Session Royal Palm Ballroom Keynote: Culture Rules: Putting People First and Building a First-Class Team George Bodenheimer, Former Executive Chairman, ESPN Sponsored by Monster Worldwide

10:15 am – 10:45 am Networking Break with Exhibitors Grand Ballroom E-J 10:30 am – 4:00 pm Large Firm Forum (Separate registration required) Amalfi (located in Yacht Club)

Conference Schedule – Monday/Tuesday


10:45 am – 11:45 am Executive I: What it Takes to Attract and Retain Top Performers: Candid Grand Salon C Insights of Industry Headhunters

Moderator: Paul Hansen, Chairman/CEO, Millennium Consulting, Inc. Panelists: Dave Fingers, President, Source Pointe, Inc. Denice Olson, Vice President, Strategic Staffing Solutions Ray Witbeck, Principal/Owner, Staffing Industry Search Partners

One of the greatest challenges facing all industry firms is attracting and retaining top performers. Perhaps no one has a better perspective on what truly motivates top performers those whose job it is to lure them away. Hear a panel of leading industry recruiters share their candid insights on what it takes to get top performers to jump.

10:45 am – 11:45 am Executive II: If You Can't Beat Them, Avoid Them: SOW and the Path Grand Salon B to Higher Profitability Randy Marmon, President, Human Capital Transformation, LLC Rick Carlson, President, Harvyst Consulting Partners

The 2014 TechServe Operating Practices Report uncovered truly startling numbers: Statement of Work (SOW) engagements represent 2/3 of high-profit firm revenue but only 8% for typical firms. The key takeaway: one path to significantly higher profitability is capturing more SOW revenue. In this session, two former large firm executives will share proven strategies for capturing high-value business through better negotiation techniques and growing your SOW business. Learn how to avoid the lower margin commoditized morass and drive your business towards greater profitability and value.

10:45 am – 11:45 am Sales: Want More Clients? Question like a Consultant Grand Salon A Amy Bingham, Managing Partner, Bingham Consulting Professionals

Every day thousands of staffing firms are competing for their buyers’ attention. Having competitive differentiators is essential, but that’s just the beginning. How you behave in front of a potential client will make the difference between being invited into the boardroom or being shown the door. In this session you will learn a three-step process for uncovering a buyer’s need by asking the right “consultative” questions. And four steps to help you manage prospects through their buying objections. Leave this session with a formula to ensure your prospects see you as the trusted advisor you already are!

10:45 am – 11:45 am Recruiting: Discover the Ultimate Untapped Candidate Pool: Monster Hall: Elevate Your Social Recruiting while Understanding Best Practices Grand Salon D in Social Media Jim Lanzalotto, Senior Vice President, US Staffing and Healthcare Sales, Monster Worldwide

How is your social media program doing? Does it need a tune up, or is it on the right path? Does it align with your other marketing goals? Are you achieving the results you want? Jim Lanzalotto, Monster’s Social Media expert, will discuss

Conference Schedule – Tuesday


current social media programs along with the latest trends and tools. Learn from Monster on what works, what doesn’t and how you might be able to improve your own social media results.

11:45 am – 12:50 pm TechServe Alliance Lunch & Excellence Awards Celebration Royal Palm Ballroom Mark Roberts, CEO, TechServe Alliance Sponsored by Dice

1:00 pm – 2:00 pm Executive I: The Operating Practices Report (OPR): Identify & Maximize Grand Salon C Your Profitability Drivers Dr. Albert Bates, Founder and Chairman, Profit Planning Group

Performance in our industry is strong; yet, persistent low margins and productivity are forcing IT & engineering staffing and solutions firms to find creative ways to achieve and drive greater profitability. With new methods, such as online staffing, and low-margin approaches, such as VMS, the competition for market share and talent has never been greater. Join Dr. Albert Bates for a review of the latest Operating Practices Report for the IT & engineering staffing and solutions industry. Learn strategies for better assessing and measuring performance and explore ways to drive greater profitability no matter the economic climate.

1:00 pm – 2:00 pm Executive II: Motivated, Inspired and Turbo-Charged: How Radical Grand Salon B Accountability Galvanizes Your Team to Produce Better Results (Part I)

Scott Wintrip, President, The Wintrip Consulting Group

This workshop provides you with the tools to motivate your team to excel by creating a culture of determination, pride and tremendous results. Learn how to design a system where people commit to getting done what matters most and in turn propel your firm to never-anticipated heights. In this impactful double-session, you will learn how to:

Leverage the behavioral and psychological tendencies, needs and desires of a diverse workforce

Boost productivity and sales results using the Sales and Recruiting Catalyst Improve team buy-in through the personal ownership engendered in a

mentoring culture Avoid the varying degrees of employee neglect and perpetuate the care

and feeding of committed team members Quickly and nimbly handle lone rangers, prima donnas and bullies to lessen

their negative impacts and maximize their contributions to the organization Improve leadership decisions and actions using helicopter leadership

1:00 pm – 2:00 pm Sales: Promoting from Within: Insights from Industry Experts Grand Salon A Moderator: Ella Koscik, Chairperson, MDI Group

Panelists: Jamie Delsing, Managing Partner, Consultis Bob Miano, President & CEO, Harvey Nash USA Crystal Peterson, Vice President of Organizational Development, Software

Technology Group Steven Wolfe, Executive Vice President, Operations & Administration, Addison Group



You've probably experienced it. You have an incredible salesperson on your team and your sales manager leaves. Do you promote them? Or, you sense your star recruiter's curiosity about securing orders. Would they make a good front line salesperson? Promoting from within could mean a much shorter training period and a quicker path to results – or a recipe for disaster if the person isn't prepared for the responsibilities and demands of the new role. In this session, industry veterans will share how building an internal bench has played out at their organizations, including:

Moving top sales performers and recruiters to management – pitfalls and successes

Developing career paths that motivate people to stay and grow Setting people up for success – critical components for ramp-up and new hires Motivating through metrics – what to measure and how to create excitement

around it

1:00 pm – 2:00 pm Recruiting: Proven Techniques for Improving Your Fill Ratio Monster Hall Barbara Bruno, President, HR Search, Inc./Good as Gold Training, Inc. Grand Salon D

How much money is left on the table when requirements go unfilled? Learn how to leverage candidate database leads, triple referrals of top talent, employ revenue modeling, and other proven techniques to improve fill ratios and drive growth.

2:00 pm – 2:30 pm Networking Break with Exhibitors Grand Ballroom E-J

2:30 pm – 3:30 pm Executive I: The Sales & Recruiter Metrics Report: Grand Salon C The Lines that Separate Good from Great

Dr. Albert Bates, Founder and Chairman, Profit Planning Group IT & engineering staffing and solutions firms rely on the skills and productivity of recruiting and sales teams. The annual Sales & Recruiter Metrics Report from TechServe Alliance demonstrates how much impact high performers—and in the same vein—low performers have on bottom-line business success. In this session Dr. Albert Bates will outline the critical impact these business developers have on company success and outline several ways firms can enhance sales and recruiting performance and productivity.

2:30 pm – 3:30 pm Executive II: Motivated, Inspired and Turbo-Charged: How Radical Grand Salon B Accountability Galvanizes Your Team to Produce Better Results (Part II) Scott Wintrip, President, The Wintrip Consulting Group

2:30 pm – 3:30 pm Sales: Improvisation and the Art of Selling Grand Salon A Carol Schindler, Trainer, Speaker, Director and Writer, Carol Schindler Consulting

Sales is ultimately about effective communication. Learn how to drive growth through dynamic improvisational techniques, improve your listening skills and “see” what is happening during client encounters with greater comprehension of the critical dynamics necessary for a successful close.



2:30 pm – 3:30 pm Recruiting: Background Checks, Resume Fraud & Pot Smoking Techies: Monster Hall: Safely Navigating Recruiting’s Treacherous Waters Grand Salon D Moderator: Robert Brown, Vice President, General Counsel, Corporate Secretary, Oxford Global Resources

Panelists: Pamela Devata, Partner, Seyfarth Shaw LLP Diane Geller, Partner, Fox Rothschild LLP Mike Hammond, Founder/Senior Partner, Hammond Law Group, LLC

After an extensive search, you believe you have found the perfect candidate whose credentials seem to fit your client’s job requirements perfectly. Home free? Not quite. You must still navigate through a minefield that includes validating the individual’s background and credentials. Done improperly, that process may not only blow up your opportunity for a placement, but can get you and your client into legal hot water. In this session, attorneys and other industry experts will explore how to address some of the most challenging legal and non-legal issues that arise during the recruiting process.


3:45 pm – 5:15 pm General Session Royal Palm Ballroom Keynote: What Sales Winners Do Differently Mike Schultz, President, RAIN Group Sponsored by JobDiva 6:30 pm – 8:30 pm Splendor is the Night Reception Cloister Garden Sponsored by CareerBuilder

Wednesday, November 5, 2014 7:30 am – 1:15 pm Conference Registration Royal Palm Pre-Assembly 7:45 am – 4:00 pm Exhibits Open Grand Ballroom E-J 7:45 am – 8:45 am Continental Breakfast with Exhibitors Grand Ballroom E-J 8:45 am – 10:15 am General Session Royal Palm Ballroom Keynote: Your Business 3.0: Capitalizing on the Forces that Will Determine Success in 2015 and Beyond Patrick Meyer, CEO, President, CMO and C-Suite Advisor Sponsored by CareerBuilder 10:15 am – 10:45 am Networking Break with Exhibitors Grand Ballroom E-J

Conference Schedule – Wednesday


10:45 am – 11:45 am Executive I: Evolution & Innovation in the IT & Engineering Staffing Grand Salon C and Solutions Industry Moderator: John Larson, CEO, CPSI Consulting

Panelists: Chirag Mehta, CEO, NextCrew Christopher Pillay, Co-Founder and CEO, Meridian Technologies

What are progressive firms doing to create client value, stand out as thought leaders and become more competitive as the industry evolves? How are innovators reshaping their businesses to maintain relevancy in a changing market? Are they…

Implementing video interviews, online exchange models, SOW sales teams? Introducing tablets for field sales, advanced technologies, virtual companies

or blended project/development/staffing models? Private labeling development services or building small company

consortiums?

Join this session to learn about real-world approaches that can carve out a leadership position for your firm.

10:45 am – 11:45 am Executive II: Going Beyond Traditional: Using New Technology Trends Grand Salon B to Make Meaningful Connections Chris Skerrett, Sales Director, Staffing & Recruiting Group, CareerBuilder

Are you ready to see and do something new in the IT and engineering staffing space? In this session, we’ll show you how to find the data you need and use the latest advancements in technology to your advantage. You’ll walk away with new strategies you can apply immediately to do your job better, increase your firm’s success and reach candidates in a new way. Topics covered:

Emerging labor market trends in the IT and engineering sectors New IT and engineering staffing trends: what works, what doesn’t? Improve team buy-in through the personal ownership engendered in a

mentoring culture Forward-thinking HR technology and how the latest advancements fit into

your business Staying ahead of the curve: how to prepare your firm for success in 2015 Connecting to your candidates in new and meaningful ways

10:45 am – 11:45 am Sales: What Sales Winners Do Differently – The Insight Selling Grand Salon A Workshop (Part I)

Mike Schultz, President, RAIN Group Join Mike Schultz, President of RAIN Group and bestselling author of “Insight Selling” and “Rainmaking Conversations,” in the workshop that builds on his keynote speech to help you create action plans to identify the best opportunities for revenue growth, fill the pipeline with new opportunities, influence buyers' decisions and agendas for action, and maximize win rates in competitive situations.



10:45 am – 11:45 am Recruiting: A New Twist on Recruiting Challenges Monster Hall: Moderator: Maurice Fuller, President, NewVector Group Grand Salon D Panelists:

Matt Franklin, Director, Mitchell Martin, Inc. Jeanne Kuma, Executive Recruiter, Hollstadt & Associates, Inc. Vikki Whitefoot, Recruiting Manager, Levi, Ray & Shoup, Inc. In the most candidate-driven labor market since 1999, the IT staffing industry faces a familiar challenge with a new twist: hyper demand for IT talent ratcheting up demand for the most talented IT recruiters. In addition to more complex, time-consuming fills and more demanding candidates with multiple offers, IT staffing firms must contend with increased turnover in the recruiting ranks.

To maintain high productivity and recruiting success, our panel of experts will share innovative and strategic actions you can take to more effectively manage demand on all sides:

Sourcing candidates in today’s hyper-competitive IT labor market Referral programs that achieve the best results Closing candidates in multiple offer situations Educating hiring managers about the current labor market Attracting, compensating and retaining top recruiters New technologies and services to increase recruiter productivity

11:45 am – 12:50 pm Industry Roundtable Lunch—Choose from over 30 Industry Expert Royal Palm Ballroom Discussions (see pages 23-28 for topics) Sponsored by DiscoverOrg 11:45 am – 12:50 pm Executive Women’s Lunch—Gain Insights and Ideas from Leading Lucca Women in Professional Services (located in hotel) Sponsored by ClearEdge Marketing

1:00 pm – 2:15 pm Executive I: Executive Benefits: A Strategic Talent Attraction and Grand Salon C Retention Tool Moderator: Arthur Grutt, EVP, Managing Partner, Cambridge Insurance Advisors Panelists:

John Kovalcik, Secretary/Treasurer, IntePros Consulting, Inc. Mindy Rosner Zaziski, President & CEO, FYI Solutions How confident are you that your executive benefit plan is not only competitive and cost effective but a clear incentive for attracting and retaining the best talent to your own leadership ranks? Join our panel of experts to learn about:

Trends and best practices in executive benefits Optimizing your mix of pay and benefits How to ensure bullet-proof plans in an environment of increasing

regulatory scrutiny Tax advantageous strategies for owners



At session end, you will have some definitive benchmarks for taking a closer look at your own executive benefit program to ensure it is optimally structured to attract and retain the executive talent you need to increase growth and profitability for your firm.

1:00 pm – 2:00 pm How to Become the Firm of Choice for Engaging Top Independent Talent Grand Salon B Moderator: David Putt, Vice President, Consultant and Client Services, MBO Partners Panelists:

Robert Brown, Vice President, General Counsel, Corporate Secretary, Oxford Global Resources

Joseph Schimpf, Chief Financial Officer, Mitchell Martin, Inc. The numbers are in: with 18 million independent workers in America, engaging this rapidly growing workforce is critical to the success of technology staffing companies like yours. However, with misclassification lawsuits on the rise and tightening government regulations, engaging independent and freelance talent comes with serious risks. In less than an hour, Dave Putt, VP of Consultant & Client Services at MBO Partners, along with a panel of experts will share vital information, including:

Time is up: If your company does not engage independent workers, you can’t work that way any longer. New research supports that the best talent is going independent

Engage the right way: If you are engaging independent workers, but are not tracking your process accurately, your company could be exposed to risk

Be the best: High-end talent is looking at all options to find work, and online marketplaces are cropping up to make that search easy. How can you be the client of choice?

There will also be time allotted for audience questions. This session will leave you feeling prepared to safely and easily engage top talent as the firm of choice.

1:00 pm – 2:00 pm Sales: What Sales Winners Do Differently – The Insight Selling Grand Salon A Workshop (Part II) Mike Schultz, President of RAIN Group

1:00 pm – 2:00 pm Recruiting: How to Search & Source Like a Master on LinkedIn Monster Hall: Neil Lebovits, Founding Partner, TheDynamicSale.com Grand Salon D

Learn all you need to know for laser-targeted sourcing. Become a master of LinkedIn sourcing through empowered search. From keywords to images to hijacking Google, uncover a host of hidden secrets and powerful search commands that will transform your sourcing game.




2:30 pm – 3:30 pm Executive I: Understanding Legal, Legislative & Regulatory Issues for IT Grand Salon C & Engineering Staffing and Solutions Firms Moderator: William Josey, Attorney at Law

Panelists: Craig Etter, Attorney, CAE Staffing Consultants, PLLC Diane Geller, Partner, Fox Rothschild LLP Mike Hammond, Founder/Senior Partner, Hammond Law Group, LLC Harvey Shulman, President, EAC In our industry, legal issues are no longer just a sidebar. Whether it is the risk of reclassification of independent contractors, potential overtime liability or frustrations with H-1b visa restrictions, legal, legislative and regulatory developments can impact the profitability of your firm. Get the information you need to navigate the tricky legal waters of today’s IT & engineering staffing and solutions industry. A panel of the industry’s top attorneys will address today’s high-profile issues, discuss practical solutions and answer your pressing questions. Protect yourself and your firm. Leave with new insight and enough legal savvy to ask the right questions the next time you are confronted with a legal challenge.

2:30 pm – 3:30 pm Executive II: Use the Voice of the Customer to Improve Retention, Grand Salon B Referrals and Your Bottom Line Eric Gregg, CEO and Founder, Inavero

There is a direct correlation between the experience your firm creates for clients and consultants and the strength of the relationships you develop with them. Join Eric Gregg, CEO and founder of Inavero and the Best of Staffing Award for Service Excellence, to learn what top industry firms do to attract and retain the right clients and talent. Leveraging industry trends, five years of research and 100,000+ survey responses, Gregg provides a blueprint to improve "the 3 Rs" of retention, referrals and reassignments, deliver exceptional service and build a base of loyal promoters to outpace competitors.

2:30 pm – 3:30 pm Sales/Recruiting: The Most Critical Match for IT Staffing Success Monster Hall: Harris Katz, CEO and Co-Founder, TekPartners Grand Salon D Carinda Katz, TekPartners

In an industry where “matchmaking” is the basis for nearly every dollar of revenue, there is surprisingly little attention paid to the most important match of all: finding the right fit of recruiter to account executive. The most successful pairings can fill jobs with greater speed, accuracy, efficiency and satisfaction for both client and candidate. In this session, you will hear from Carinda and Harris Katz, who became one of the industry’s most successful recruiter/AE teams long before they became Mr. and Mrs., as well as co-founders of one of the largest and fastest-growing IT staffing firms in the industry. Through stories of great matches and misses they’ve seen, including their own, you will learn how to ensure a highly collaborative and productive relationship between recruiter and AE, based on trust, professionalism, equality and results.



3:30 pm – 4:00 pm Final Networking Break with Exhibitors Grand Ballroom E-J 3:45 pm – 5:00 pm General Session Royal Palm Ballroom IMPACT! Talks Moderator: Patrick Meyer, CEO, President, CMO and C-Suite Advisor Sponsored by MBO Partners

Purpose, Mission and Change...Driving Transformation Sandee Kastrul, President and Co-Founder, i.c. stars A Balanced Life – Creating a Plan for Success

Tom Salonek, CEO, Intertech

Talent Acquisition Technology: Creating Opportunities in the Face of Disruption Gene Holtzman, President, Mitchell Martin, Inc.

4:00 pm Exhibits Close 5:00 pm Conference Concludes



Roundtable Lunch Topics Wednesday, November 5 – 11:45 am – 12:50 pm Royal Palm Ballroom 1. Are Your Best Practices Really True Best Practices? Scott Wintrip, The Wintrip Consulting Group

Participants is this lively discussion will explore what really makes for a true best practice and how to assess which processes need improvement. In addition, we'll discuss the latest trends and changes in best practices in key areas of IT consulting and staffing businesses. As part of the dialogue, we'll look at the Business Practices Spectrum, a tool for categorizing essential business methods and identifying the critical areas that require an upgrade.

2. Avoiding Several Common Legal Mistakes That Cost IT Service Firms a Lot of Money and Time Harvey Shulman, EAC

Learn to minimize common legal mistakes that cost firms “big dollars”– (1) IRS/state tax auditors reclassifying independent contractors; (2) DoL and private lawyers attacking workers’ exempt overtime status; (3) ex-salespersons/recruiters and consultants “taking” clients or personnel; (4) clients and “gatekeepers” (MSPs, VOPs, VMS) “taking” consultants; (5) suppliers not paying their employees and upsetting your clients; (6) and more. Questions welcomed!

3. Creative Ways to Attract IT Talent Amy Bingham, Bingham Consulting Professionals

Small to mid-size IT firms are struggling with skill shortages and facing tremendous demand. Most recruit in a very vanilla way which is the “create search string, make contact and wait for response” strategy. Join this discussion focused on alternative methods such as those used by direct-hire/search firms and centered around the direct recruiting of passive candidates not looking to make a change and selling them on the benefits of a better position.

4. Delivering a Great Hiring Experience to Candidates Jayma Lackey, TalentWise

Learn why so many organizations struggle with the challenge of candidate experience, from recruitment to onboarding, and how successful organizations are meeting the challenge. A great candidate experience is no longer an aspirational goal – it is the standard demanded by today’s workforce.

5. Discover the Ultimate Untapped Candidate Pool Jim Lanzalotto, Monster Worldwide

Elevate your social recruiting while understanding best practices in social media.

6. Effective Interviewing and Hiring Practices for Internal Salespeople and Recruiters Dave Fingers, Source Pointe, Inc.

Having a standard hiring process for salespeople and recruiters is critical. What are the steps a firm should take to ensure they are securing the best talent they choose to hire? It is often said when working an IT contracting deal that “time kills all deals.” The same can be said for hiring salespeople and recruiters. With the current market conditions, it is challenging to find good talent. An effective hiring process that moves quickly helps increase your hiring success.

Wednesday Roundtable Lunch Topics


7. Gross Margin Improvement Maurice Fuller, NewVector Group

Gross margin is the single most important driver of profitability. A small improvement in gross margin can significantly increase EBITDA. During this roundtable, we will explore best practices for raising gross margins on every transaction. Topics may include: sales and recruiter compensation plans, tools for calculating pay and bill rates, account selection criteria, negotiating with hiring managers and candidates for maximum profit, tracking negotiated agreement points, management approval levels, special incentives and training programs.

8. How Does Your Firm Use Data and Analytics to Guide Business Decisions and Recruiting Opportunities? How Do You See this Changing in 2015? Christie Phillips, CareerBuilder

Data and analytics are an increasingly present and pressing topic in the staff space. And for good reason— predictive data and workforce analytics can help guide your firm in creating a successful strategy, as well as new and more efficient processes. How does your firm use data and analytics to guide business decisions and recruiting opportunities? Do you feel that you take full advantage of the data that you have access to? How do you see this changing in 2015?

9. How to Improve Employee Productivity with Unified Communications Lisa Martin, ShoreTel

Learn more about Unified Communication (UC) technology – what it is, the benefits it brings, and the various deployment options. Also, learn how to use UC to communicate and collaborate more effectively with employees, customers, partners, vendors, etc.

10. How to Make Money from VMS Accounts Hank Levine, iPlace USA

VMS recruiting will continue to represent a larger and larger share of the IT and engineering staffing market. “High quality” VMS accounts have a limited number of staffing vendors and allow access to hiring managers. “Low quality“ accounts may have more than 50 staffing vendors, low margins and no access to hiring managers. Learn how to structure your recruiting process to make money from both high and low quality VMS accounts.

11. How to Prospect the CIO Henry Schuck, DiscoverOrg

CIOs are busy people. Their time is valuable. You need to be prepared, show respect for their time and provide value. Learn how to leverage relationships with direct reports, where and what to look for, conversation starters/sales triggers and how to get a response from an email. Discuss tips and tricks for prospecting the most sought-after IT decision maker.

12. How to Turn Your New Hires into Superstars Dan Fisher, Menemsha Group

As a manager or business owner you can't simply expect to turn your new hire employee into a superstar overnight; and basic new hire training is not going to turn your new hire into a superstar either. So how do you get your new hires generating revenue as quickly and effectively as possible? It starts with having a clearly defined on-boarding plan. This roundtable discussion will focus on what goes in that plan and what specific steps managers and owners need to take before making their next hire. Lessons learned and best practices will also be shared.



13. How to Use Client Satisfaction Surveys to Grow Your Business Tracy Streebel, Inavero

Keeping a pulse on your client’s satisfaction is key to successful account retention. This roundtable will discuss best practices in rolling out an online client feedback program and ways to maximize the information you receive to grow each account individually. Come learn unique ways to extract more value from your surveys and new ideas on getting the most from your investment. Big ideas: How to measure and manage client loyalty How client loyalty is connected to client retention and growth How to roll out your survey internally and externally How to respond to negative feedback Interesting ideas to maximize the value of your survey program

14. Increase Placements and Submittals – the Methodology and Statistics Around Application Rates Based on Tech Skill Type James Gilliam, Dice

A study of the tech market and understanding what’s working and what’s not when presenting opportunities to IT professionals. Avoid pitfalls and ensure consistently higher response rates and conversions.

15. Making Sense of Market Research Trends Ann Gargiulo, Staffing Industry Analysts

Having the right employment and market research data can provide useful insight on where demand is greatest and where supply is most scarce. These clues can help you drive your business, but how do you make sense of it all? In this roundtable, we will discuss how to cut through all of the noise and use the accurate and relevant data you need.

16. Making Your Firm a Data-Driven Culture Randy DeHaan, InsightSquared

Learn best practices to engage your team with data to drive revenue and improve employee performance. Understand key metrics to start tracking and how to get started creating a data-driven culture across your firm.

17. Managing Your Sales Managers – What Behaviors and Activities Should You be Tracking? Gerry Gadoury, Menemsha Group

The behaviors (coaching style, accountability practices, sales rep availability, etc.) and metrics (revenue growth, close percentages, existing account development vs. new business development, etc.) that owners and senior management should be tracking in their sales managers to ensure that the sales teams are performing optimally.

18. Marketing for Staffing Companies KC Cressinger, ALKU

How marketing can make a positive impact on the internal culture of your staffing firm. This roundtable discussion will go beyond glossy “sell sheets” and traditional marketing practices and take a look into a unique approach (outlined with specific programs) focusing on the audience that matters most, those leading your sales and recruiting teams.



19. Marketing Tools for the IT Staffing Industry Kevin O'Brien, echogravity

Are you wondering how to create more awareness for your company, to both candidates and prospective clients? If you find that the only promotion of your company comes when your sales and recruiting teams are pushing a hot requirement, you don’t want to miss this discussion. In this roundtable, we’re going to talk about tools and processes that will help deliver your messages to applicants and prospects on a more regular and timely basis. We’ll also talk about simple methods for creating content, building lists and sending messages that create results for your firm.

20. Offshore Recruiting Brian Cotter, PSG Global Solutions

Offshore Recruiting is outsourced recruiting support to the global staffing and recruiting industry. Staffing and recruiting companies typically use offshore recruiting to leverage their internal team because it is cost effective, easy to implement and drives real bottom-line results. Join this roundtable discussion to review your firm’s options and ask questions.

21. Online Staffing: How Will Your Business Play? Chirag Mehta, NextCrew

Online staffing is changing and here to stay. We will talk about various online staffing models in the market and how staffing companies of any vertical can take advantage of it to create an additional revenue stream. We will also brainstorm how to come up with an innovative way to create an extension of the current business model to leverage trends and processes of online staffing.

22. Per Diems – Potential Liability for Overtime and Employment Taxes Craig Etter, CAE Staffing Consultants, PLLC

While per diem payments can be made for full or partial days, hourly per diems should be avoided. In addition to potentially creating liability under the FLSA for unpaid overtime, an hourly per diem is also subject to being reclassified as wages resulting in significant employment tax liability.

23. Recruitment Process Automation and Efficiencies Josh Adams, DaXtra

DaXtra is building the bridge between your recruiting resources and software technology. Come to our roundtable discussion where we’ll discuss the importance of how Recruitment Process Automation Software is being used by the industry’s largest Recruiting Firms and Corporate Recruiting Departments to drive efficiencies for their recruiting teams.

24. Sales & Recruiting Compensation Trends & Best Practices Tom Nunn, Tom Nunn Consulting

Good compensation plans are affordable, incent desired behavior, are aligned with the company’s strategy and reward superior performance. We will cover these and other compensation best practices, as well as go over current trends we are seeing in sales and recruiter compensation plans in the IT & engineering staffing industry. If you are contemplating changes to your sales or recruiting compensation plans, or just want to measure yours against other typical plans, you will get a lot out of this lunch roundtable!



25. Shrinking Talent Pool, Rising Cost of Doing Business – Yet Customers Are Just Not Adjusting to the New Conditions Scott Aicher, Mastech

As an industry we are facing a rapidly shrinking pool of talent while we see rising costs to find, entice, keep and secure these dwindling resources. Clients today appear to be skeptical of such realities putting stress on rate expectations and margin restriction. In the long run, they are likely losing out on the best talent which in turn ultimately impacts the value our industry provides employers from their perspective. What are some ways to influence change with this common challenge?

26. Strategies for Retaining H-1b Employees Without Breaking the Bank Mike Hammond, Hammond Law Group, LLC

H-1b employees often demand or need immigration-related benefits including green card processing, visa stamping, premium processing, etc. Each of these carries a cost. We will discuss the typical demands of an H-1b worker, the costs involved, which demands should be met and how to meet those demands while at the same time being cost sensitive.

27. Technical Screening Techniques That can Help Increase Hit Ratio? Bala Nemani, Amzur Technologies, Inc.

1. Various techniques adopted to qualify a candidate LinkedIn profile Online tests (ProveIT, Techcheck etc.) Technical screening by a recruiter based on online questions that we can find Technical interviews by other consultants Other means? 2. Resume submittal - format and notes: What do we submit along with resume? What kind of notes (overview of candidate) that we submit based on interview (#1) etc. What would managers look for in the submittal notes? How to write a striking notes along with resume Lessons learned - what can we improve here? 3. Cost of submitting unqualified candidates: What is the cost of submitting a poor candidate for a job? What is the cost of submitting a good candidate without a striking "notes/overview"? Lessons learned 4. Best practices in all of the above 28. Technology Best Practices – How Top Recruiting Firms Are Using it to Improve Fill Rates John Back, Search Technologies

In this highly competitive industry, recruiters are challenged with finding the best matches as quickly as possible from large pools of employment candidates and employer positions. With the pressure to improve fill rates while maintaining a high level of customer satisfaction, staffing companies are investing in “Search and Match” technology solutions in an effort to achieve better, more automated matching results. So, what exactly is “Search and Match”? And, how can it work for you? Join Search Technologies in a lively roundtable discussion to learn more about this topic and share best practices from your own experiences with Search and Match or related technologies.



29. The ACA Reality Check Nazira Collins, Assurance

Discuss the step by step process to establish the ongoing employee stability period, the ongoing employee administration period, the ongoing employee measurement period, review all positions and label appropriately and ensure timekeeping processes provide needed information to complete 6055/6056 reports.

30. The IRS and Per Diem Reimbursement Policies Joseph Smith EA/MST, TravelTax

Temporary staffing operations are at a higher risk for audit if their compensation packages contain payments for travel expenses that are excluded from reportable wages. The IRS is actively examining staffing firms, focusing on the their policies and due diligence procedures they use to screen providers for tax residences.

31. Using a Corporate Compliance Program to Support Sales and Enhance the M&A Marketability of Your Staffing Firm William Josey, Attorney at Law

A good compliance program has benefits beyond the obvious reduction of legal risk. Clients today are demanding compliant vendors, and acquirers of staffing businesses are walking away from firms that present a poor risk profile. The former General Counsel of a publicly traded staffing firm will draw upon his 25 years of experience representing the industry to lead a discussion on the value of compliance in today’s environment, and how to go about implementing a basic compliance program.

32. Utilizing HR Technologies to Expand Your Network, Brand and More Nikki Sites, SkillSurvey

This roundtable will explore how staffing firms and recruiters are leveraging new HR technologies to become more efficient and reduce time-to-fill, while building a database of passive candidates and professional contacts. Attendees will also have an opportunity to share best practices, including the solutions they are using to address common hiring and recruiting challenges.

33. What’s the Real Value of Your Company? Jack Lyons, Lyons Solutions, LLC

What factors get taken into consideration when determining the value of a company? Why it is important to understand your company’s value? Common valuation misconceptions. Value enhancers and value reducers.

Currently, there are a number of staffing agencies under audit in various industries. The focuses of the audits are employee reimbursement practices and worker classification issues. State revenue and employment agencies are also engaged in their review of staffing firms and sometimes, complying with the IRS is in conflict with state rules and vice versa. What issues have you had with the various tax agencies?



Dr. Albert Bates, Founder and Chairman Profit Planning Group Al Bates, founder and chairman of the Profit Planning Group, a research and executive education firm concentrated in corporate financial planning, provides strategic direction for the firm’s investigation into profitability research for over seventy trade associations. Al is a published author in the professional and trade press and was an initial recipient of the Ford Foundation Fellowships in Business Education. Amy Bingham, Managing Partner Bingham Consulting Professionals Amy Bingham brings a history of success as a top performer in the staffing industry honed over 20 years to Bingham Consulting Professionals. She works arm-in-arm with her clients to install selling systems that produce an immediate revenue lift by designing and executing strategy, training sales and recruiter teams, and coaching high-potential leaders. Amy leverages her training as a certified Performance Coach for the Human Performance Institute to propel the productivity of individuals and teams by setting them up for success in today’s high-pressure business environment. It is Amy’s arsenal of best practices garnered through years of successful work with owners, sales leaders and producers of firms of all sizes and disciplines that her clients value most.

George Bodenheimer, Former Executive Chairman ESPN A cable industry pioneer, George rose from the mailroom to the boardroom at ESPN, helping it achieve astounding global growth and success by promoting a workforce that is passionate, creative and empowered.

George’s path to leadership mirrors that of ESPN itself—a sharp focus on creativity and cutting-edge innovation, always enhancing value for sports fans and business partners, and a conviction for teamwork. He believes ESPN’s culture is the company’s strategic advantage.

Consistent and substantive growth defined George’s time as ESPN’s longest-tenured president, leading to unprecedented success. His leadership style was simple but effective: empower all employees to proactively take charge of their careers and to base decisions on the company’s mission: “Serve Sports Fans. Anytime. Anywhere.” He launched a company priority process that engaged all employees to drive business initiatives. His vision created a vibrant, innovative workplace.

Robert Brown, Vice President, General Counsel, Corporate Secretary Oxford Global Resources Robert “Bobby” Brown is Vice President, General Counsel and Corporate Secretary for Oxford Global Resources, Inc., a division of On Assignment, Inc. Recently named by Forbes as the third fastest growing company in the nation, On Assignment also holds the distinction of second largest US IT staffing firm. Bobby and the members of his esteemed in-house law department are tasked with overseeing all legal matters for several US and international On Assignment subsidiaries and divisions including Oxford, Sharpstream Life Sciences, Valesta Clinical Research Solutions and Lab Support’s European operations. A longtime member of the TechServe Alliance Board of Directors, Bobby also serves as Vice President of its New England Chapter.

Speaker List


Barbara Bruno, President HR Search, Inc./Good as Gold Training, Inc. For the past 30 years, Barb Bruno has worked in all segments of the recruiting and staffing profession including contract, direct and retained. She is recognized as one of the top internationally renowned training professionals in the staffing and recruiting profession. Barb is an experienced entrepreneur and sales manager who implements what she teaches. She has received numerous national honors and most recently had the honor of participating in the creation and development of the TechServe Alliance Certification Program.

Frank Burtnett, Consultant, Author and Trainer Dr. Frank Burtnett has served as the certification and education consultant for the National Association of Personnel Services (NAPS) since 1994. He is also the author of “Career Errors: Straight Talk about the Steps and Missteps of Career Development,” recently released by the Rowman & Littlefield Publishing Group. Along with the late attorney and NAPS legal counsel Bob Style, Frank developed and has taught the NAPS Certification Immersion Classes in more than 70 sites that have resulted in the certification of more than 1,350 participants. Most recently, he authored the certification examinations that are being used with the TechServe Alliance CPSAE and CRSR credentials.

Rick Carlson, President Harvyst Consulting Partners Rick Carlson has been selling, managing, and training sales, recruiting and management teams for more than 30 years. The past 18 have been spent in the staffing world. Rick has held various senior-level positions at Modis, Kforce, and Corestaff Services Group. In each organization, Rick has been tasked with revitalizing struggling offices, regions, and divisions. His hands-on approach to ensuring that team members are properly trained and adequately challenged have been the catalyst to his team’s successes. Rick is the owner and founder of Ramp Right, a Harvyst Consulting Partners company that customizes growth solutions specifically for staffing organizations.

Jamie Delsing, Managing Partner Consultis Jamie Delsing received a BA in Communications from the University of Arizona. She began operations with Consultis in September 1989 as an Account Executive in Los Angeles. She later relocated to corporate headquarters and was promoted to Chief Operations Officer of the company. Jamie now holds the title of Managing Partner, and is responsible for all marketing efforts as well as management of the entire Florida IT staffing region. Pamela Devata, Partner Seyfarth Shaw LLP Pamela Devata is a Labor and Employment Partner at Seyfarth Shaw LLP. She is a subject matter expert on the Fair Credit Reporting Act (FCRA) and state laws effecting background screening. She leads Seyfarth's Background Screening Litigation and Compliance Team and counsels both employers and providers (resellers and consumer reporting agencies) of background information on compliance requirements under the FCRA and related state laws on a daily basis. Pamela has been involved in hundreds of single-plaintiff lawsuits and numerous class action cases regarding these issues.

Speaker List


Craig Etter, Attorney CAE Staffing Consultants, PLLC Over the past 25 years, Craig Etter extensively consulted with and represented clients in the IT staffing and services industry in matters involving employment taxes, benefits, wage and hour requirements, and other tax and employment law issues. Craig has successfully concluded numerous audits throughout the United States involving worker classification issues. His experience also entails counseling clients on a broad spectrum of tax and employment law issues, including drafting contracts, employee terminations, and representing numerous clients on co-employment issues with respect to various federal laws affecting employer/employee relations. Craig also has participated in the drafting of Federal employment tax laws and has authored a number of articles on tax and employment law issues.

Dave Fingers, President Source Pointe, Inc. Dave Fingers is the Owner and President of Source Pointe, Inc., a national search and consulting firm specializing in placing sales professionals, recruiters and sales leaders in the IT staffing industry, as well as consulting on sales strategies and techniques. He has an extensive sales and sales leadership background with a strong track record of success in building and growing sales teams, revenues and profits for industry-leading companies in IT staffing. Dave started his recruiting career as a U.S. Army Recruiter which led to a sales and sales leadership career in the IT staffing industry. He was instrumental in taking a company from $4 million to $30 million in annual revenues in just over four years. He was also the Managing Director for a national IT staffing company where he increased sales by more than 60 percent during his three-year tenure. Maurice Fuller, President NewVector Group Maurice Fuller is President of NewVector Group – a leading provider of training for the IT staffing and recruiting industry with over 35 courses in IT sourcing, recruiting, sales, HIT, SOW-based project delivery and IT technology. NewVector also provides Oz training as the sole licensee of Al Dubuc’s sales and recruiting training programs.

Maurice is an industry expert in the best practices of high profit IT staffing firms. As a management consultant and trainer, he helps IT staffing firms accelerate revenue growth and achieve higher levels of profitability. Maurice has over twenty years of leadership experience in the IT staffing industry. Before NewVector, Maurice served on the leadership teams for two of the largest and fastest growing IT staffing firms in the Pacific Northwest.

Matt Franklin, Director Mitchell Martin, Inc. Matthew Franklin is a Director at Mitchell Martin, Inc. (MMI). He joined MMI in 1997 and has participated in the rapid expansion of the company’s consulting practice. Matt presently leads recruiting and service delivery for MMI’s IT staffing division. During his tenure, MMI has increased its recruiting staff to more than 50 dedicated full-time recruiting professionals. He has played an integral role in the selection and implementation of MMI’s internal “technology suite” which includes mobile, referral platforms, ATS integration, and

Speaker List


video interviewing. Matt believes talent acquisition technology is here to stay and is passionate about discovering new products and services that will continue to give MMI a competitive advantage. Diane Geller, Partner Fox Rothschild LLP Diane Geller focuses her practice on the representation of clients in the staffing industry. With more than 25 years of experience, including as general counsel for a major public company in the staffing and funding industry, Diane is a seasoned practitioner and strategic counselor who helps her clients with business issues and to stay compliant with the ever-changing regulations governing the workplace. Eric Gregg, CEO and Founder Inavero Eric Gregg, founder of Inavero, brings his expertise in marketing and quantitative analysis to top professional service organizations. Eric is also a professor of marketing, a published author in the field of marketing, client loyalty and employee satisfaction, as well as client and job candidate research and consulting.

Arthur Grutt, EVP, Managing Partner Cambridge Insurance Advisors Art Grutt is an entrepreneur that helps other business owners protect what matters most; their family and their business. Art helps you think differently about your human capital strategy. After speaking with him, you will understand how to financially reward and protect yourself as the business owner, while retaining key employees. Art earned his Certified Employee Benefit Specialist (CEBS) designation through Wharton at Upenn and IFEPB and extends the top industry resources and best practices to his regional and national clients.

Mike Hammond, Founder/Senior Partner Hammond Law Group, LLC Mike Hammond is a member of the American Immigration Lawyers Association and the founder and Senior Partner of Hammond Law Group. He has been practicing immigration law for more than 20 years with a focus on the IT and healthcare staffing sectors, handling over 750 H-1b cases annually. Mike is a national and international speaker as well as a published author on immigration.

Paul Hansen, Chairman/CEO Millennium Consulting, Inc. For more than 30 years, Paul Hansen has been a pioneer and thought leader in the areas of talent acquisition, management, and training in the fields of engineering and information technology. Under his stewardship and executive direction, he has founded and grown numerous staffing and solutions organizations in the United States and Latin America. He has also lead the inception and growth of an entity focused on designing, developing and delivering classroom instruction, seminars, and forums on small business management, entrepreneurship, leadership, and organizational excellence. Paul is currently the Chairman and CEO of Millennium Consulting Inc., an IT and Engineering staffing firm he founded in 1996 and serves on the TechServe Alliance Board of Directors.

Speaker List


Gene Holtzman, President Mitchell Martin, Inc. Eugene Holtzman is the founder and President of Mitchell Martin. Gene founded the company in 1984 after he recognized the ever rising demand for professional staff in the field of Information Technology and Healthcare. His vision was to improve the hiring process for companies in need, while simultaneously helping qualified professionals discover outstanding employment opportunities. Gene has been very active promoting innovative solutions to the rapidly changing environment of staffing and talent acquisition. Technology disruption will ultimately have a great impact on staffing firms and Gene challenges our industry to be very active in deciding our future. He has been an early adapter of new technology and started an incubator to encourage and nurture startups in the field of talent acquisition and staffing.

Kevin Horner, CEO Mastech

D. Kevin Horner has served as CEO of Mastech since 2011, leading the company through two consecutive years of strong improvements in stock price, revenue and profitability, as well as operational enhancements in recruiting performance. Kevin served as CIO of Alcoa for a decade prior to joining Mastech. He leverages his unique understanding of the goals and challenges of the C-suite to help Mastech forge strategic customer relationships across all leading industry segments.

William Josey, Attorney at Law William (Bill) Josey served as General Counsel of Kforce Inc. for 14 years before returning to private law practice in January 2014. Departments reporting to Bill at Kforce included Corporate Legal, Risk Management, Federal Legal Services, Federal Compliance, Contracts Management, Independent Contractor Process and Facility Clearance Services.

Sandee Kastrul, President and Co-Founder i.c. stars Sandee Kastrul is President and Co-Founder of i.c.stars. Founded in 1999, the organization prepares future leaders to develop skills in business, leadership and technology. Sandee is an engaging and inspiring storyteller who draws on the connections between creativity, innovation, technology, and entrepreneurship. As the founder of a non-profit and social enterprise, she discusses the powerful result of optimism and raising the standards for our communities. Sandee has worked in education for more than three decades. Her educational career includes focused work on cross-curricular integration strategies, diversity training, and curriculum development.

Harris Katz, CEO and Co-Founder TekPartners Harris Katz is the CEO and Co-Founder of TekPartners, a P2P Staffing Corporation based in Coral Springs, Florida. Under his leadership the company is on target for over $155 million in revenue in 2014. He brings more than 19 years worth of successful experience and business processes to the organization. Harris graduated from the University of Central Florida with his Bachelor’s degree in Advertising and Public Relations.

Speaker List


Ella Koscik, Chairperson MDI Group As Chairperson of the Board and owner, Ella Koscik oversees the nationally recognized success, growth and profitability of MDI, a premier Atlanta-based IT staffing solutions firm. She ensures the profitability of a $50M company with 120 clients nationwide, seven offices, 60 internal employees and hundreds of technology workforce consultants. With a 20 year leadership focus on integrity, entrepreneurship and philanthropy, Ella is a keen business strategist. She was named a “Top 25 Power Women to Watch” by Atlanta Woman Magazine. John Kovalcik, Secretary/Treasurer IntePros Consulting, Inc. John Kovalcik served six years in the United States Navy as a fighter pilot. He left the Navy in 1984 to join Computerware, a regional computer retailer/distributor. John became President/CEO in 1986 and under his direction, Computerware grew to over $100 million in sales in 1995 when it was sold to Catalink Direct. John served as President of the $600 million combined company and participated in an IPO of the renamed company, Elcom International, in late 1995. After completing this transition, John and his wife, Loren started a new venture in systems integration and outsourcing of IT professionals with IntePros Consulting. IntePros is woman-owned and has more than 350 employees with eight offices. Jeanne Kuma, Executive Recruiter Hollstadt & Associates, Inc. Jeanne has over 20 years’ experience helping clients attract and retain top talent in IT. She has managed and mentored Recruiters, improved recruiting processes, and advised management on recruiting strategy. She has been a Client Staffing Manager, advised clients on direct hire recruiting, and for the last 5 years has contributed to the growth and success of Hollstadt & Associates. Jim Lanzalotto, Senior Vice President, US Staffing and Healthcare Sales Monster Worldwide Jim Lanzalotto is currently Senior Vice President of Staffing and Healthcare Sales at Monster Worldwide. In this role, he leads a team of more than 125 field and inside sales professionals to help the company build on its position as the global leader in recruitment and talent management services and technology solutions.

John Larson, CEO CPSI Consulting John Larson has more than 20 years of senior operational management experience, ranging from entrepreneurial driven companies to F500 enterprises. He has an extensive knowledge of sales-driven organizations and the dynamics associated with building them. John has also acquired a unique body of knowledge gained from working with entrepreneurs as they have grown their organizations. After many years of management in the IT staffing industry, John became an owner and CEO of CPSI Consulting through an acquisition from the company founder.

Speaker List


Neil Lebovits, Founding Partner TheDynamicSale.com Before taking the industry by storm as a trainer, Neil Lebovits was a global president for Adecco, the world’s largest staffing & recruiting firm. Previously, Neil was the President and COO of Ajilon Professional Staffing for North America. Neil has done it all in the industry: Permanent and temporary placement, sales, branch management, regional management, COO & president. He founded his industry training and development company, TheDynamicSale.com in 2009.

Randy Marmon, President Human Capital Transformation, LLC

Randy Marmon is a results oriented Human Capital Executive with a consistent track record of building teams that achieve exceptional results. Previously, he served 21 years with Kforce as one of five named executives. In his role as Chief Customer Officer, Randy was responsible for the formation and development of Kforce’s Strategic Accounts program, MSP and VMS channel strategies, the transformation and growth of its industry leading National Recruiting Center, establishment of customer pricing and profitability platforms, organizing and accelerating the firm’s Healthcare Vertical, the turnaround and integration of the firm’s offshore operations as well as directing all job board, social media, independent contractor and third party strategies.

Chirag Mehta, CEO NextCrew

Chirag Mehta is the founder and CEO of NextCrew, an innovative technology supplier that provides a cloud-based software platform which allows brick-and-mortar staffing firms to introduce and grow “next-gen” online staffing processes and revenue streams. He has been selected as “The 100 most influential people in the staffing industry” by Staffing Industry Analysts.

Patrick Meyer, CEO, President, CMO, and C-Suite Advisor The CEO Futurist

Patrick has carved out a unique position in the business landscape as “The CEO Futurist” and Business 3.0 expert. He is a successful CEO and strategic advisor to both Fortune 500 titans and emerging 3.0 tech ventures. An active futurist, his insights drive business growth in the emerging digital, mobile, social, e-commerce and generationally shifting world.

An author and speaker, Patrick is equally adept at reinventing Fortune 500 brands (such as Coke, Miller Lite, Ford, Virgin, Gatorade and Nike) as he is building 3.0 tech ventures. His expertise is unparalleled in driving business solutions that fuse marketing with emerging technology.

Patrick has been a force for growth and innovation as president of Sourcebits, partner at Thinaire and co-founder of WPP Fusion 5.

Earning a BS from Villanova and an MBA from Fordham University, Patrick is a Board member and advisor to Villanova Business School. He helped found the Villanova Innovation, Creativity & Entrepreneurship Center.

Speaker List


Bob Miano, President & CEO Harvey Nash USA Bob Miano joined Harvey Nash in 2004 and is responsible for the strategic direction and U.S. market growth of Harvey Nash solutions in IT recruiting, outsourcing/offshoring executive search.

Bob was formerly president of the technology solutions group for Spherion Corporation, which under his leadership became one of the company’s most profitable business units. His 30-year career in business and technology began at IBM.

David Morgan, President Addison Group

David Morgan has been in the staffing industry for more than 20 years exclusively in Information Technology. In 2001, he started an IT business that is now Addison Group IT, a $100M IT Staffing and Direct Hire business with more than 17 offices throughout the country. David began his career with Sapphire Technologies, now Randstad, after graduating from Merrimack College in Massachusetts.

Tom Nunn, President Tom Nunn Consulting

Tom Nunn is the president of Tom Nunn Consulting, LLC, a company he started in 2009 that specializes in helping owners and executive teams of growing companies implement best practices to enable long term growth, profitability and health. Tom currently works with numerous IT staffing companies around the country and also facilitates industry roundtables. He is actively involved in TechServe Alliance as a speaker, facilitator and currently serves as Secretary-Treasurer for the Board of Directors

Prior to starting his own company, Tom was president of a national IT staffing company headquartered in Boston, MA. Over the nine years that he was there, Tom helped develop and lead a high performing team that grew the company from $25MM to $100MM and top quartile profitability. Tom has over 30 years of diverse business experience including many years as an executive in the financial services industry where he led teams that oversaw IT and back office support for various investment management functions in multi-national banks.

Denice Olson, Vice President Strategic Staffing Solutions Denice Olson brings 22 years of business development and recruitment experience to Strategic Staffing Solutions (S3). Her experience includes emphasis in recruitment, business development, management and the ability to deliver S3’s primary service offerings (including IT Supplemental Staffing, Vendor Management Programs, Centralized Recruitment & Fulfillment, Corporate Recruitment, Supplier Diversity Management, IT Solutions and Offsite Development Centers). Today, Denice is responsible for supporting national sales development, coaching, mentoring, as well as corporate recruitment.

Speaker List


Crystal Peterson, Vice President of Organizational Development Software Technology Group Crystal Peterson's work in IT Consulting started in 1996, giving her a solid background in the industry. The majority of her career has been spent at Software Technology Group, a highly successful software consulting company headquartered in Salt Lake City. Having grown her career within the staffing industry, Crystal has in-depth knowledge and experience in many of the different operations of a staffing company. As the Vice President of Organizational Development at Software Technology Group, Crystal supports operations; oversees strategic planning; and is a leader of the high performance culture. Christopher Pillay, Co-Founder and CEO Meridian Technologies Christopher Pillay is co-founder and CEO of Meridian which includes Meridian Technologies, Inc. and Meridian Staffing Services, Inc. He has more than 20 years of leadership and management experience in facilitating the development of business capabilities that provide effective and efficient solutions for large complex organizations. Christopher has led Meridian from a startup company to being a widely recognized business solutions company with specialization in the Financial Services and Health Insurance industries. Meridian provides a diversified set of business and technology services including strategic consulting, business solutions development, information management solutions and staff augmentation. David Putt, Vice President, Consultant and Client Services MBO Partners Bringing more than 30 years of experience in strategic business management, corporate development, and software, Dave Putt has served as Vice President, Consultant & Client Services at MBO Partners since 2000. He is a recognized subject matter expert in the field of independent contractor assessment and engagement, as well as IT staffing and contracting. Over the past two years, he has focused on launching services to help staffing and consulting firms engage independent talent easily, safely and quickly. Mark Roberts, CEO TechServe Alliance Mark Roberts is CEO of TechServe Alliance, the national trade association of the IT & engineering staffing and solutions industry. Prior to being named CEO by the TechServe Alliance Board of Directors in February 2003, Mr. Roberts served as COO & General Counsel of the organization. He is an authority on both business trends as well as legal and legislative issues impacting the industry. He writes and speaks frequently on industry topics. Before joining TechServe Alliance, Mr. Roberts was a partner in the Labor and Employment Group of a large Florida law firm. He also served for four years on the staff of a Member of Congress on Capitol Hill. Mr. Roberts currently serves on the Labor Relations Committee of the US Chamber of Commerce. He has been named to the Staffing 100—the list of the 100 most influential people in the staffing industry.

Speaker List


Mindy Rosner Zaziski, President & CEO FYI Solutions President and co-founder of FYI Solutions, Mindy Rosner Zaziski is responsible for developing and implementing long-term business strategies as well as overseeing the firm’s day-to-day performance and operations. A highly insightful and intuitive business leader, Mindy has brought together a team of top professionals that share her passions for people, technology and service excellence. Mindy is an active member of the Women’s Presidents Organization (WPO) and Women’s Business Enterprise National Council (WBENC). She also serves on the Board of Trustees for TechServe Alliance and is currently President of the TriState Chapter of TechServe Alliance.

Tom Salonek, CEO Intertech Tom Salonek is the founder and CEO of Intertech, a technology training and consulting firm. Intertech has received more than 45 awards for growth, being a best place to work, and business practices. He has an undergraduate degree in computer science and completed executive education at Harvard and MIT. Tom is a past instructor at the University of St. Thomas Graduate School of Business Management Center and is the author of the book "Building a Winning Business."

Carol Schindler, Trainer, Speaker, Director and Writer Carol Schindler Consulting Carol Schindler is a founding member of Chicago City Limits, an award-winning improvisational group. Her skill as an improviser attracted corporate clients looking for ways to sell better, present better, be more creative, charismatic and persuasive. Carol's improvisational background and her corporate experience give her an effective blend of big business and show business, allowing her to coach corporate executives, managers and sales professionals towards achieving their own leadership style and their best performance.

Joseph Schimpf, Chief Financial Officer Mitchell Martin, Inc. Mitchell Martin’s Finance and Operations Departments are directed by Joseph Schimpf. Joe joined Mitchell Martin in 1997 as part of the management team that grew the firm to $150 million in revenues. Prior to MMI, Joe had 14 years of experience working at companies including CitiGroup, HSBC, and Dean Witter. Joe has extensive knowledge in financial management, operational processes and benefits administration. Joe earned his MBA in Finance from Adelphi University and a BS in Accounting and Economics from City University of New York at Queens College. Mike Schultz, President RAIN Group

Mike Schultz is President of RAIN Group, an industry-leading sales training and consulting company. He helps companies around the world unleash the sales potential of their teams. Mike is bestselling author of “Rainmaking Conversations: Influence, Persuade and Sell in Any Situation” and “Insight Selling: Surprising Research on What Sales Winners Do

Speaker List


Differently.” Named the Top Sales Thought Leader globally in 2011 by Top Sales Awards, he also writes for the RAIN Selling Blog. A B2B sales expert, Mike led a team that achieved 800 percent growth over a four-year period while significantly increasing margins. Mike and the team at RAIN Group have improved sales performance and developed rainmakers for dozens of organizations. These include HP, Monitor Group, Harvard Business School, Oracle, Fidelity Investments, Ryder, Quintiles, Bayer, Navigant Consulting, Bank of America, Mellon Bank and Lowe’s.

Anil Shah, Founder and President MRCC Solutions Anil Shah is founder and President/CEO of MRCC Solutions, an 18 year old software services provider. He has more than 28 years of software engineering experience and his company has delivered more than 700 projects to its clients. MRCC currently employs more than 1,000 employees in the U.S. and its four operations in India. MRCC provides software services to the banking, pharmaceutical, insurance, publishing and many more sectors. Harvey Shulman, President EAC Harvey Shulman, a co-founder and general counsel (1987-1999) for NACCB (now TechServe Alliance), has provided legal advice to more than 150 IT companies for more than 25 years. Clients respect Harvey’s practical approach and legal knowledge on employment and independent contractor issues, government audits (IRS, DoL, state agencies), customer contracts, M&A, and more. Harvey is a published author and received NACCB's Lifetime Achievement Award.

Chris Skerrett, Sales Director, Staffing & Recruiting Group CareerBuilder Chris Skerrett is a Sales Director in CareerBuilder’s Staffing and Recruiting Group. He leads a team of Senior Account Executives and Sales Managers in providing effective recruiting solutions to small-to-mid size staffing and recruiting firms throughout the United States. Chris started his career with CareerBuilder 11 years ago in the Multimedia Sales Group. He spent four years in Canada, starting with leading the inside sales team and being promoted to Director of all Canada. Chris was responsible for all sales, marketing and partnerships in the CA marketplace. In 2011, Chris returned to the US to lead the Central Major Accounts Team within the Staffing and Recruiting Division.

Leslie Vickrey, CEO & Founder ClearEdge Marketing Leslie Vickrey is CEO and Founder of ClearEdge Marketing, an agency specializing in outsourced marketing and PR services within the talent management space, from HR technology firms to global recruitment organizations. In addition to being the company’s founder, visionary and strategist, Leslie supports all ClearEdge project managers and strategic accounts. She is committed to personal service and meets with clients to identify marketing opportunities that will generate the best return.

Speaker List


Vikki Whitefoot, Recruiting Manager Levi, Ray & Shoup, Inc. Vikki Whitefoot has faced the challenges of sourcing and recruiting IT talent since 1998. She joined LRS as Technical Recruiter in 2006. Currently Manager of Recruiting for LRS Consulting Services, Vikki fills many roles. She manages the St. Louis recruiting team, is the Branch Manager for LRS’ National Accounts branch and is responsible for LRS’ recruiting standards and practices across all branches. She is also the creator of the group’s Associate Recruiter training program. Since its inception in 2007, the program has trained over 50 associate recruiters. Scott Wintrip, President The Wintrip Consulting Group

As president of The Wintrip Consulting Group, Scott Wintrip has helped thousands of companies across the globe increase revenue, improve profitability, expand market share, boost employee retention and decrease labor intensity. He has consulted for, coached and educated more than 40,000 professionals, creating more than $1.2 billion in positive economic impact for his clients. Scott’s diverse background as a business owner, corporate executive and recovering salesman provides him with the ability to deliver practical insights based on real-world experience.

Ray Witbeck, Principal/Owner Staffing Industry Search Partners

Ray Witbeck has focused on placing executives in the staffing industry since 2006, working in middle management in the industry prior to that time. He founded Staffing Industry Search Partners in 2012. Ray holds degrees from UC Santa Barbara and Fuller Seminary. He currently lives in the San Francisco Bay Area.

Steven Wolfe, Executive Vice President, Operations & Administration Addison Group Steven Wolfe has served in leadership positions in the staffing industry for more than 20 years, focused primarily in specialty staffing areas of information technology, accounting and finance, and healthcare. Prior to joining Addison Group, he served as the SVP of Branch Services at Mastech opening new offices to develop local business relationships with clients and candidates. Steven was the VP of Corporate Development for them prior to taking on Branch Services, where he drove the re-branding of the company and developed consistency with processes and procedures in the day to day business methodologies of the company. In addition, Steven served in leadership positions at Robert Half, ProStaff and Adia.

Speaker List


Exhibitor Booth 247Headhunting 302 Access Capital 313 AGR Financial 212 Assurance 311 Bond International Software 318 Broadbean Technology 205 Bullhorn 106 CareerBuilder 200 DaXtra Technologies 100 Dice 403/405 DiscoverOrg 207 easyBackgrounds 307 echogravity 304 employdrive 108 erecruit 306 Flexible Funding 412 Gulf Coast Business Credit 118 Inavero 203 InsightSquared 112 JobDiva 400 Jobs2Careers 419/421 Lyons Solutions 113 Madison Resource Funding 408

Exhibitor Booth MBO Partners 201 Menemsha Group 104 Monster Worldwide 310 NetTemps.com 406 Networkers Funding 219 Prosperity Funding 409 PSG Global Solutions 102 RPS Technology & Cyber 119 Search Technologies 110 ShoreTel 109 SkillSurvey 114 SmartSource Computer Rental 111 Spark Hire 218 Staffing Industry Analysts 410 Talent Rover 206 TalentWise 107 TechServe Alliance Services Corp. 319 TEKCare 116 TempWorks Software 300 TravelTax 411 Tricom Funding 309 Wells Fargo Capital Finance 208

Exhibits Grand Ballroom E-J

Tuesday, November 4

7:45 am – 4:00 pm

Wednesday, November 5 7:45 am – 4:00 pm

Exhibitor Map


247Headhunting, Booth 302 1415 W. 22nd St., Tower Floor Oak Brook, IL 60523 Phone: 630-680-0100 www.247headhunting.com

Contact: Casey Godfrey, US Operations Director 312-493-3810 [email protected]

Established in 2003, 247Headhunting has locations in Chicago; United Kingdom; Trichy, India; Hyderabad, India and Manila, Philippines. As the premier provider of offshore recruitment and research services, we optimize client recruitment efforts or outsource recruitment function. Employing a "best-shore" model, we provide maximum results at minimum investment. Our time-tested processes deliver success, 24/7.

Access Capital, Booth 313 405 Park Aveunue New York, NY 10022 Phone: 212-644-9300 www.accesscapital.com

Contact: Paul Mehring, EVP 212-644-9300 [email protected]

Access Capital is a privately held lender that has been supporting the growth of staffing companies for nearly thirty years. Headquartered in New York, Access Capital offers its services nationwide, promoting the success of its clients with asset based lending, receivables finance and acquisition financing services.

AGR Financial, LLC, Booth 212 100 Metroplex Drive, Suite 202 Edison, NJ 08817 Phone: 732-572-0568 www.agrfinancial.com

Contact: Sabina Smits, Director of Business Development 305-255-8181 [email protected]

AGR has specialized in providing working capital financing to IT & engineering staffing companies since 1995. Low rates, no banking restrictions, no hidden fees, flexible and customized funding programs to suit your needs. Our M&A division provides valuation, consultation and representation in buying or selling staffing and consulting companies.

Exhibitor & Sponsor List


Assurance, Booth 311 1750 East Golf Road Schaumburg, IL 60173 Phone: 847-463-7140 www.assurancestaffing.com

Contact: Paul Bartman, Principal, Employee Benefits Practice 847-463-7140 [email protected]

Founded in 1961, Assurance is among the nation’s largest and most awarded independent insurance brokerages. We offer expertise in business insurance, employee benefits, risk management, wellness, ACA and other legislative compliance. Our insurance professionals find creative ways to minimize risk and maximize health for over 500 staffing clients nationwide.

Bond International Software, Booth 318 1805 Old Alabama Rd., Suite 340 Roswell, GA 30076 Phone: 770-246-2300 www.bond-us.com

Contact: Phil McCutchen, Marketing Manager 770-246-2300 [email protected]

Bond International Software, Inc. offers AdaptSuite, a flexible and reliable cloud-based software solution that empowers staffing and recruiting firms to improve their growth and profitability. Our staffing and recruiting software solutions, based on 40-plus years of experience, optimize business processes and accelerate the placement of human capital for over 100,000 professionals worldwide. Broadbean Inc., Booth 205 240 Newport Center Dr., Suite 205 Newport Beach, CA 92660 Phone: 949-706-8560 www.broadbean.com

Contact: Jack Copleand, Director of Business Solutions 949-706-8560 [email protected]

Broadbean Technology develops innovative online recruitment software that helps over 60,000 recruiters globally source candidates from job boards, social networks, and other online recruiting channels. Its strong partnerships and successful network of over 6,000 integrated job boards allow Broadbean to provide powerful insight on the recruiting industry through performance analytics.



Bullhorn, Inc., Booth 106 33-41 Farnsworth St., 5th Floor Boston, MA 02210 Phone: 617-478-9100 www.bullhorn.com

Contact: Vinda Rao, Senior Marketing Manager [email protected] 617-951-4319

Bullhorn creates software solutions that help recruiters put the world to work. As the global leader in recruiting software, Bullhorn’s innovations power the operations of staffing agencies of all sizes. Bullhorn’s ATS, CRM, back office, and social recruiting products serve more than 10,000 clients and 350,000 users across 150 countries.

CareerBuilder, Booth 200 200 N. LaSalle Street, Suite 1100 Chicago, IL 60601 Phone: 773-527-3600 www.careerbuilder.com

Contact: Natalia Vidmar, Business Development Manager 773-527-2975 [email protected]

Recruiting is complicated. CareerBuilder makes it easy. We work hard to build products that both respond to the changing labor market and align with the evolving needs of America’s workforce. That means building products that make the process of finding the perfect match easier for both job seekers and employers. We designed our candidate sourcing, HR software and workforce analytics solutions to make it simpler and faster for employers to find the best people for their business; in turn, candidates benefit from an easier application process and better communication with potential employers. We’re committed to empowering businesses and individuals with the resources they need to maximize their potential and build a strong labor market.

CHILDS Advisory Partners 3438 Peachtree Road NE, Suite 1400 Atlanta, GA 30326 Phone: 404-751-3000 www.childsadvisorypartners.com

Contact: Jim Childs, Managing Partner 404-751-3002 [email protected]

2014 SPONSOR

2014 SPONSOR



CHILDS Advisory Partners provides investment banking services to business services and technology companies. Our unique combination of sector focus, process excellence and strength of team allow us to maximize value—and achieve successful outcomes for our clients. Collectively, our senior bankers have executed over 350 M&A and financing transactions. CHILDS is a member of FINRA and SIPC and is a registered broker-dealer.

ClearEdge Marketing 3456 N. Oakley Avenue Chicago, IL 60618 Phone: 312-731-3149 www.clearedgemarketing.com

Contact: Leslie Vickrey, CEO & Founder 312-731-3149 [email protected]

ClearEdge Marketing provides outsourced marketing and PR services for companies within the talent management space, from HR technology firms to global recruitment organizations. Through extensive industry experience, creative talent and an integrated approach, we help businesses achieve their critical branding, sales and recruitment goals.

DaXtra Technologies, Booth 100 3310 W. Clay Street Richmond, VA 23230 Phone: 804-767-1351 www.daxtra.com

Contact: Steve Finch, Co-owner 804-767-1351 [email protected]

DaXtra is a world leading specialist in high accuracy, multilingual Resume and Job parsing, as well as semantic search and matching and aggregation technologies. DaXtra’s resume parsing, searching and matching software is a process improvement tool which provides workflow automation that maximizes the value of your recruitment database and the business processes that drive it.

2014 SPONSOR



Dice, Booth 403/405 12150 Meredith Dr. Urbandale, IA 50323-1500 Phone: 877-386-3323 www.dice.com/openweb

Contact: James Gilliam, Director of Sales, National Accounts 515-313-2863 [email protected]

Dice is the leading career site for technology and engineering professionals. Technology powers companies. Professionals power technology. Dice quickly delivers the opportunities, insights and connections technology professionals and employers need to move forward.

DiscoverOrg, Booth 207 12518 NE 95th Street Vancouver, WA 98682 Phone: 800-914-1220 http://discoverorg.com/

Contact: Jennifer Jones, Director of Marketing 360-783-6802 [email protected]

DiscoverOrg is the leading intelligence solution used by top staffing firms, targeting IT, Finance and Marketing departments at companies in North America and Europe. The constantly-refreshed database maps out the org charts of over 18,000 companies, including verified email addresses and direct-dial phone numbers for more than 375,000 contacts.

easyBackgrounds, Inc., Booth 307 PO Box 952 Newfields, NH 03856 Phone: 603-778-1820 www.easybackgrounds.com

Contact: Jon Anderson, Director of Business Development 800-538-6525 [email protected]

easyBackgrounds is a TechServe Alliance Associate, providing background screening, drug testing and related onboarding services nationwide and globally. Extensive experience supporting the IT Staffing industry, accurate reports and quick turnaround times along with our signature unparalleled service make easyBackgrounds your best partner for screening. Ask us for references from your TechServe Alliance peers.

2014 SPONSOR



echogravity, Booth 304 3 Golf Center, Suite 270 Hoffman Estates, IL 60169 Phone: 630-855-6900 www.echogravity.com

Contact: Kevin O'Brien Partner 847-960-3302 [email protected]

echogravity is an inbound marketing agency specializing in driving a variety of marketing activities for Services/Staffing companies, Contact Center BPO organizations, software companies and other B2B businesses. echogravity clients achieve results through implemented marketing strategies, brand identity refreshes, website redesigns, content marketing, social media marketing, and search engine optimization.

employdrive, Booth 108 4470 Cox Road, Suite 225 Glen Allen, VA 23060 Phone: 804-665-9721 www.employdrive.com

Contact: Jeff Jefferson Partner 804-665-9721 [email protected]

employdrive is dedicated to providing reliable payroll outsourcing services to the Staffing Industry. With 50+ years experience in Staffing and Technology, we understand the challenges all firms face, and we’ve helped hundreds of firms overcome those challenges. Shouldn’t your payroll vendor love Staffing just as much as you do?

erecruit, Booth 306 2 Oliver Street, 5th Floor Boston, MA 02109 Phone: 888-573-2784 www.erecruit.com

Contact: erecruit Judd Hoffman, Co-CEO 888-573-2784 [email protected] erecruit is the emerging leader in enterprise software and VMS designed for large staffing firms. erecruit uses modern, standards-based technologies to provide a highly scalable and configurable solution that allows today’s best firms to put their clients, candidates and vendors at the heart of their businesses.


mailto:[email protected]


Flexible Funding, Booth 412 One Embarcadero Center, Suite 1510 San Francisco, CA 94111 Phone: 415-391-4320 www.flexiblefund.com

Contact: Steve Capper, CEO 415-391-4320 [email protected]

With a solid track record in the tech staffing industry, Flexible Funding provides payroll funding that is invisible to your customers. No long-term contracts and the fairest agreement in the industry. We are a licensed and bonded California-regulated lender. Rates as low as 1 percent for 60 days!

Gulf Coast Business Credit, Booth 118 5918 W. Courtyard, Suite 500 Austin, TX 78730 Phone: 866-577-8867 www.gulfcoastbc.com

Contact: Meg Roberson, National Sales Manager 512-249-9330 [email protected]

Gulf Coast Business Credit, a division of Gulf Coast Bank & Trust Co., specializes in accounts receivable financing for the staffing industry. We understand the unique challenges of the staffing industry and can provide the financial support your company needs to help manage growth, take advantage of opportunities or help fund payroll.

Hammond Law Group 3200 Carew Tower, 441 Vine Street Cincinnati, OH 45202 Phone: 513-381-2011 www.hammondlawgroup.com

Contact: Mike Hammond, Partner 513-381-2011 [email protected]

Hammond Law Group is a Cincinnati-based immigration law firm with a national practice. The firm focuses its practice on the Information Technology and Healthcare sectors. The firm’s clients range from Fortune 100 companies to progressive startups with a specific focus on staffing companies. The firm’s attorneys are all members of the American Immigration Lawyer’s Association (AILA) and regularly publish and speak on topics related to business immigration.

2014 SPONSOR



Inavero, Booth 203 715 SW Morrison Street, Suite 400 Portland, OR 97205 Phone: 503-977-6295 www.inavero.com

Contact: Eric Gregg, CEO & Founder 503-977-6295 [email protected]

Inavero is a leading provider of client and talent online feedback systems for the staffing industry. Inavero’s system provides you real-time feedback from your clients and talent to maximize satisfaction, differentiate your firm, and increase retention.

InsightSquared, Booth 112 160 2nd St., 3rd Floor Cambridge, MA 02142 Phone: 617-370-8100 www.insightsquared.com

Contact: Kimberly Lindquist, Partner Marketing Manager 617-370-8120 [email protected]

InsightSquared is the #1 Staffing Analytics product for small- and mid-sized businesses. InsightSquared comes preloaded with reports that real business people can use and helps you run your business by the numbers.

JobDiva, Booth 400 44 Wall Street, 18th Floor New York, NY 10005 Phone: 866-JOB-DIVA www.JobDiva.com

Contact: Gus Samra, SVP Sales 212-306-0108 [email protected]

As the global technology leader in today’s staffing industry, JobDiva provides a complete, front-to-back-office Talent Acquisition Solution combining a powerful Applicant Tracking System, a Customer Relationship Management application, synchronization with all major job boards and VMS providers, robust financial tools, and more. The true technology pioneer in staffing and recruitment, JobDiva offers more patent-protected features than any other solution on the market--including game-changing resume "Search Skills By Years of Experience" functionality—and is known to host the largest resume database in the entire staffing industry.

2014 SPONSOR



Jobs2Careers, Booth 419/421 9606 N. Mopac Expy., Suite 100 Austin, TX 75759 Phone: 512-808-0190 www.jobs2careers.com

Contact: Shelly Mudd, VP of Sales and Business Development 512-808-0154 [email protected]

Jobs2Careers is a comprehensive job search engine attracting millions of job seekers nationwide. Committed to innovating the way employers effectively find talent, Jobs2Careers provides a new source of highly targeted applicants and an advanced performance-based job advertising solution: Pay-per-Application. Stop paying for clicks or posts, and start receiving applications!

Lyons Solutions, Booth 113 1531 S. Tamiami Trail #703 Venice, FL 34285 Phone: 941-497-4700 www.lyonssolutions.com

Contact: Jack Lyons, Founder and President 941-497-4700 [email protected]

Lyons Solutions provides M&A advisory services for companies with revenues of $10-$100 million. We provide creative, personalized service to meet each client's stated needs and objectives. Since 1984, we’ve had a 90 percent success rate and have completed 140 transactions. Our clients often comment that our service has exceeded their expectations.

Madison Resource Funding, Booth 408 72 Mirona Road Portsmoth, NH 03801 Phone: 603-430-9930 www.4funding.com

Contact: Daysha Oliver Marketing Administrator [email protected] 603-430-6060

For our 25 years, Madison Resource Funding has been helping staffing companies fund their payrolls and grow their business. We provide our clients with the tools, options, and resources that will enable them to grow and succeed. We offer customized programs to our clients to fund their changing payroll demands and position them to achieve their



goals. Madison offers its services exclusively to the staffing industry so we understand the unique demands our clients face every day.

MBO Partners, Booth 201 13454 Sunrise Valley Drive, Suite 300 Herndon, VA 20171 Phone: 703.793.6020 www.mbopartners.com

Contact: Dave Putt Vice President, Consultant and Client Services 703.793.6020 [email protected]

MBO Partners is the largest, most experienced Independent Contractor Engagement Specialist, delivering customized solutions to organizations of all sizes, including over a third of the Fortune 100. Our proprietary technology platform features multiple engagement options that mitigate risk, control cost, and drive adoption within your contingent workforce, from casual freelancers to returning alumni.

Menemsha Group, Booth 104 250 First Avenue #329 Charlestown, MA 02129 Phone: 617-398-6190 www.menemshagroup.com

Contact: Dan Fisher, Founder 617-398-6190 [email protected]

Menemsha Group builds high performing sales organizations for IT staffing firms. Our proprietary sales methodology, sales enablement software and training and consulting services enable IT staffing firms to increase sales win rates, accelerate new hire on-boarding, shorten the sales cycle and increase overall quota attainment.



Monster Worldwide, Booth 310 133 Boston Post Road Weston, MA 02493 Phone: 1-800-MONSTER www.monster.com/about

Contact: Jeff Duchesne, Strategic Marketing Manager 978-823-2067 [email protected]

Monster Worldwide, Inc., is the global leader in successfully connecting job opportunities and people. Monster uses the world's most advanced technology to help people Find Better, matching job seekers to opportunities via digital, social and mobile solutions including monster.com®, our flagship website, and employers to the best talent using a vast array of products and services. As an Internet pioneer, more than 200 million people have registered on the Monster Worldwide network. Today, with operations in more than 40 countries, Monster provides the broadest, most sophisticated job seeking, career management, recruitment and talent management capabilities globally.

NetTemps.com, Booth 406 17501 Biscayne Blvd, Suite 530 North Miami Beach, FL 33160 Phone: 800-307-0062 www.nettemps.com

Contact: Susan Booth 978-251-7272 x 449 [email protected]

Launced in 1995, NetTemps.com is the pioneer of the job board industry. With a job distribution network of more than, 20,000 employment websites, the award winning job board is a leader in the information technology, engineering, healthcare and administrative categories. NetTemps.com specializes in contract, permanent, part-time and full time jobs.

Networkers Funding, LLC, Booth 219 2200 S. Main Street, PO Box 614 West Bend, IA 53095 Phone: 866-794-7246 www.networkersfunding.com

Contact: Paul Martinez, Client Relationship Specialist 866-794-7246 [email protected] Unlimited payroll funding. Increase the efficiencies of your operation with FREE web-based staffing software. Integrates to your web site for online application, job postings and time tickets. Unlimited payroll



funding, invoice processing, on-site check printing and reports, payroll tax filings, W2s and more. Unbundle services. Call for free demo today!

Prosperity Funding, Inc., Booth 409 308 D West Millbrook Rd, Suite 200 Raleigh, NC 27609 Phone: 919-954-0232 www.prosperityfunding.com

Contact: Dale Busbee, Vice President, Business Development 985-641-8817 [email protected]

Prosperity Funding is a leading provider of payroll funding and working capital finance solutions, exclusively for the temporary staffing and IT Consulting industries. Funding is provided with or without back office business administrative services. Prosperity provides flexible solutions, with competitive pricing, and superior customer service.

PSG Global Solutions, Booth 102 4223 Glencoe Ave., Suite B113 Marina Del Rey, CA 90292 Phone: 310-405-0334 www.psgglobal.com

Contact: Brett Williams, VP of Business Development 310-405-0334 [email protected]

PSG is the world’s largest and fastest growing provider of outsourced recruiting support to the global staffing and recruiting industry. With decades of experience in both staffing and the broader outsourced services sector, our services are easy to implement, cost effective, and drive real bottom line results. Our recruiting centers are based in the Philippines, the preferred offshore location for supporting the US market.

RPS Technology & Cyber, Booth 119 204 Cedar St. Cambridge, MD 21613 Phone: 800-336-5659 www.rpsins.com/techcyber

Contact: Dean Goodwin, Marketing Manager 410-901-0778 [email protected]

RPS Technology & Cyber is the nation’s leading provider of business insurance solutions for Computer Consulting, IT Staffing Businesses and Independent IT Contractor of all sizes. Licensed in all 50 states, RPS Technology & Cyber provides technology risk expertise to hi-tech companies throughout the U.S.



Search Technologies, Booth 110 1110 Herndon Pkwy Suite 306 Herndon, VA 20170 Phone: 703-953-2791 www.searchtechnologies.com

Contact: John Back, VP, Sales 703-953-2791 [email protected]

Search Technologies is an IT services firm specializing in the design, implementation, and management of enterprise search and search-enabled big data applications. We make it our business to ensure that our customers achieve the desired business insight and impact from their information retrieval and analysis initiatives.

ShoreTel, Booth 109 960 Stewart Dr. Sunnyvale, CA 94085 Phone: 408-331-3300 www.shoretel.com

Contact: Robert Ferrer, AVP, Cloud Sales 646- 576-5521 [email protected]

ShoreTel is the leading provider of brilliantly simple, premise and cloud-based IP phone systems with integrated unified communications, mobility, and contact center capabilities. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use.

SkillSurvey, Inc., Booth 114 565 E. Swedesford Rd., Suite 315 Wayne, PA 19087 Phone: 610-947-6300 www.skillsurvey.com

Contact: Rob Bennett, Vice President of Channel Alliances 610-947-6300 x1252 [email protected]

SkillSurvey is the inventor of online reference checking solutions that help to maximize recruiter time, reduce time-to-fill, and expand your network of referrals and professional contacts. Leveraging SkillSurvey’s online platform, recruiters can collect feedback from those who know a candidate best: current or former managers, co-workers, or direct reports.



SmartSource Computer Rental, Booth 111 1850 MacArthur Blvd., Suite A Atlanta, GA 30318 Phone: 404-352-8606 www.smartsourcerentals.com

Contact: David Womack, Account Executive 404-697-5117 [email protected]

With 21 full-service locations throughout the US, SmartSource Rentals offers a complete range of rental solutions for laptops, Macs, workstations, servers, displays, Microsoft software, iPads, and imaging, as well as deployment and support services for your IT contractors.

Spark Hire, Booth 218 1500 Skokie Blvd. Northbrook, IL 60062 Phone: 800-219-0480 www.sparkhire.com

Contact: Josh Tolan, CEO 224-545-5599 [email protected]

Spark Hire is the fastest growing video interviewing platform in the world. Offering one-way and recorded live video interviews, Spark Hire helps staffing firms gain greater insight into candidates, improve client collaboration, and streamline the placement of talent. No contracts. Unlimited video interviews.

Staffing Industry Analysts, Booth 410 1975 W. El Camino Real, Ste 304 Mountain View, CA 94040 Phone: 650-390-6217 www.staffingindustry.com

Contact: Hugo Traeger, Advertising Sales Director 650-390-6217 [email protected]

Staffing Industry Analysts is the global advisor on contingent work. Known for its independent and objective insights, the company’s proprietary research, award-winning content, data, support tools, publications, and executive conferences provide a competitive edge to decision-makers who supply and buy temporary staffing. The company provides accreditation with its Certified Contingent Workforce Professional (CCWP) program.

2014 SPONSOR



Talent Rover, Booth 206 505 Sansome Street, Suite 1020 San Francisco, CA 94111 Phone: 415-692-3759 www.talentrover.com

Contact: Brandon Metcalf, Founder & COO 415-685-4928 [email protected]

Talent Rover makes staffing and recruitment software the way it should be: simple, mobile, devoted to increasing efficiency and profitability across the entire workflow. Built by recruiters for recruiters, Talent Rover eliminated tedious processes and repeat data entry so that recruiters can spend less time dealing with technology and more time making placements, Talent Rover also gives firms a competitive adge with real-time dashboards, recruitment-specific software integrations and the global capabilities of the Salesforce Platform. Power any size firm, anywhere in the world.

TalentWise, Inc., Booth 107 19910 North Creek Parkway, Ste 200 Bothell, WA 98011 Phone: 425-974-6158 www.talentwise.com

Contact: April Garbusjuk, National Sales Manager, Staffing 425-974-6158 [email protected]

TalentWise is a technology company that's transforming the way HR manages job offers, screens, and onboards new hires. TalentWise has built a single, online platform that automates the hiring process end-to-end with compliance built-in, resulting in a highly efficient and positive experience for HR, hiring managers, candidates and new hires.

TechServe Alliance Services Corp., Booth 319 1420 King Street, Suite 610 Alexandria, VA 22314 Phone: 703-638-2050 www.techservealliance.org

Contact: Don Beemer, Managing Director of Insurance Services 703-997-4271 [email protected] TechServe Alliance is a collaboration of IT & engineering staffing and solutions firms, clients, consultants and suppliers dedicated to advancing excellence and ethics within the industry. TechServe Alliance’s sponsored business insurance program offers first-rate customer service, cost-effective pricing and the insurance industry expertise to inform, support and protect IT & engineering staffing and solutions firms.

2014 SPONSOR



TEKCare NJ, LLC, Booth 116 818 Shrewsbury Ave. Tinton Falls, NJ 07724 Phone: 732-842-6200 www.tekcare.com

Contact: David A. Koch, President/CEO 732-842-6200 [email protected]

TEKCare was formed in 2011 to address PPACA. TEKCare is a partnership set up to deal with the Administrative hurdles that the IT Technical Industry faces with the PPACA act designed by Congress. It will address the Insurance and Employee Eligibility issues of the Industry and any company that has a large part time or Temporary population.

TempWorks Software, Booth 300 3140 Neil Armstrong Blvd. #205 Eagan, MN 55121 Phone: 651-452-0366 www.tempworks.com

Contact: Claudette Dunlap, Regional Vice President, Sales 770-509-3325 [email protected]

Incorporated in 1997, TempWorks provides recruiting software, web based electronic onboarding, mobile, VMS, CRM and back office outsourcing. We serve large operations, small startups and everything in between.

TravelTax LLC, Booth 411 1611 Koeniqstein Ave. Norfolk, NE 68701 Phone: 402-379-7818 www.traveltax.com

Contact: Joseph Smith, CEO 402-379-7818 [email protected]

TravelTax is a tax consulting/compliance practice founded by an IRS Enrolled Agent who formerly worked as a mobile healthcare professional. Specializing in staffing firms and their mobile professionals, TravelTax keeps your reimbursement practices IRS compliant and is a reliable place to refer your providers for US, Canadian, and multistate tax preparation.



Tricom Funding, Booth 309 N48W16866 Lisbon Road Menomonee Falls, WI 53051 Phone: 888-348-4815 www.tricom.com

Contact: Shelly Wilkinson, Director of Sales and Marketing 262-509-6331 [email protected]

Tricom Funding is excited to celebrate 25 years of exclusively serving the staffing/consulting industry as a premier funding partner. Helping our clients grow is one of our top priorities. We accomplish that through:

Funding solutions tailored to your business goals Expert back office support Timely and accurate payroll processing Resources such as complimentary webinars, articles and preferred

industry partners Wells Fargo Capital Finance, Booth 208 110 E. Broward Blvd. #1100 Ft. Lauderdale, FL 33301 Phone: 972-361-7267 www.capitalfinance.wellsfargo.com/staffing

Contact: Jeffrey Duclow, Senior Vice President 214-505-6868 [email protected]

The Staffing Services Group at Wells Fargo Capital Finance provides accounts receivable financing for staffing companies across the United States. With over 25 years of experience in assisting staffing companies, we understand the industry and create customized, flexible solutions to meet staffing companies’ unique cash flow needs.


Documents

Table of Contents TechServe... · What Sales Winners Do Differently Even in a commoditized world, some firms continually find success, bring in new business, fill the most positions