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Icon GuideEveryone (19+) Indigenous
Youth
Women Men
LGBTQ+/2-SFamily Seniors55+
Are you looking for different housing?...........................p.1
Do you want to find work?....................……………….....p.2
Do you want to volunteer your time?............................p.7
Do you want to learn a new skill, or further your learning or training?........................................................................p.9
Do you want help with a physical health issue?...........p.14
How are your teeth?.....................................................p.22
How is you hearing?....................................................p.25
How are your eyes?......................................................p.26
Do you want to change your substance use?..............p.27
Do you want to speak with a mental health person?....p.33
Do you need advocacy help?.......................................p.39
Do you need legal help?...............................................p.44
Do you want to find social, community, recreational, spiritual/religious or cultural activities or groups?.........p.46
Making changes my way………………………………...p.53
Homeward Bound• Assists individuals who are currently, or about to become homeless, with access to
transportation back to their self-identified ‘home’ community
BC Housing• Housing assistance, including a supportive housing registry and SAFER (Shelter Aid for
Elderly Renters)• All housing requests can be directed to BC Housing
Housing
Please contact Carnegie OutreachAddress: 392 Powell Street, V6A 1G4Phone: 604-665-3318 | Email: [email protected]
1
✓ Financial assistance for associated travel expenses
Supporting Tenants, Enabling Pathways (STEP)• Support individuals ready to move from supportive housing into affordable, independent
housing
✓ Financial support to move on to their preferred choice of social, low-cost, or shared housing
✓ Support plan✓ Financial assistance to help pay for expenses associated with independent
housingPlease contact Carnegie OutreachAddress: 392 Powell Street, V6A 1G4Phone: 604-665-3318 | Email: [email protected]
Are you looking for different housing?
Phone: 604-433-2218 https://www.bchousing.org/housing-assistance\NOTE: The Supportive Housing Registry has a long wait list and the highest need individuals will be prioritized for vacancies.
ACCESSIndustries: (Administration) (Construction) (Trades)• Call or drop in at the office to meet with a counsellor to help determine eligibility• Open to all Indigenous people of all ages (youth to older workers). We look at your
skills and interests to help create an action plan
Employment
Do you want to find new work opportunities?
✓No reference or resume needed
BladeRunnersIndustries: (Construction) (Trades)• Connects Indigenous youth with work opportunities• Part of ACCESS (see above)
✓ Training/Mentorship✓ Transportation
✓ Free meals✓ Opportunities for growth
Address: 390 Main Street, V6A 2T1Phone: 604-688-9116 | Email: [email protected]
2
Address: Suite 110 – 1607 E. Hastings St., V5L 1S7Phone: 604-251-7955http://www.accessfutures.com/
Atira Property ManagementIndustries: (Front Desk) (Security) (Janitorial)• Hires residents of the DTES who are receiving income assistance or living in a single
room accomodation
Address: 1250 W Hastings St., V6E 2M4Phone: (604) 439-8848 | Email: [email protected] http://www.atira.bc.ca
✓Training/Mentorship
✓ No reference orresume needed
✓Flexible Schedule
✓No reference or resume needed ✓Training/Mentorship✓Flexible Schedule
Clean Start BCIndustries: (Community Cleaning)• Provide training, employment and independent living support to homeless
✓ Benefits (ie. Raises)✓ Flexible schedule
✓ Opportunities for growth
Address: 25 E Hastings St., V6A 0A7Phone: 1-855-297-8278 (Toll Free) https://www.cleanstartbc.ca
3
Employment
Coast Clubhouse - Coast Mental HealthIndustries: (Landscaping) (Food Services) (Community Cleaning) (Administration)• Become a member at the clubhouse to gain volunteer experience and to become
eligible for employment opportunities✓ Benefits (ie. Raises)✓ Flexible schedule✓ Free meals
✓ No reference or resume needed
Address: 293 East 11th Avenue, V5T 2C4Phone: 604-675-2357https://www.coastmentalhealth.com/what-we-do/pillar-employment-and-education/If you are a youth please contact Jolene at:Phone: 778-222-5246 | Email: [email protected]
✓ Training/Mentorship✓ Transportation✓ Opportunities for growth
✓ Training/Mentorship
Embers Staffing SolutionsIndustries: (Construction) (Events) (Administration)• Walk in, take an orientation, and get a job the next day
✓ Benefits (ie. Raises)✓ Training/Mentorship
✓ Transportation✓ Free meals
Address: 240-111 West Hastings Street, V6B 1H4Phone: 604-692-0781 | Email: [email protected]://www.embersvancouver.com/staffing-solutions/
Embers: Eastside WorksIndustries: (Light Labour)• Connects individuals with work opportunities
✓ Benefits (ie. Raises)✓ Flexible schedule
✓ Free meals✓ Opportunities for growth✓ No reference or resume needed
Address: 57 East Hastings Street (The Lux), V6A 0A7Phone: 604-620-4587 | Email: [email protected] https://www.embersvancouver.com/eastside-works/.
4
Employment
✓ Training/Mentorship✓ Transportation
✓ Opportunities for growth✓ No reference or resume needed
✓ Flexible schedule
Address: 1803 East 1st Ave., V5N 1B2Phone: 604-734-2104 | Email: [email protected] http://www.justwork.ca/
Just WorkIndustries: (Construction) (Food Services) (Pottery)• Long-term, flexible employment for those who face barriers to work in the traditional
workforce
✓ Flexible schedule✓ Training/Mentorship
✓ No reference, ID, or resume needed
Address: 312 Main St., V6A 2T2Phone: 604-255-9701 | Email: [email protected]://www.megaphonemagazine.com
5
Employment
MegaphoneIndustries: (Magazine and calendar sales)• Walk in Tuesday at 3pm and take an orientation
Mission PossibleIndustries: (Community Cleanup) (Community Safety)• Info sessions held every Thursday at 9:00am and 10:30 am - Drop by or call for
information• Our work can be summed up in these three words: People, Purpose, and Paycheque
✓ Benefits (ie. Raises)✓ Flexible schedule
✓ Opportunities for growth✓ No reference or resume needed
✓ Training/Mentorship✓ Transportation
Address: 659 East Hastings St. V6A 1R2Phone: 604-253-4469https://www.mission-possible.ca/services
Potluck CafeIndustries: (Food Services)• Drop by with a resume or contact the
Employment Support Worker✓ Benefits (ie. Raises)
✓ Opportunities for growth✓ Training/Mentorship
Address: 30 West Hastings St., V6B 1G4Phone: 604-609-7368https://potluckcatering.org/
6
Employment
✓ Benefits (ie. Raises) ✓ Opportunities for growth
Address: Unit 110 – 1245 Glen Drive, V6A 3M8Phone: 604-674-2266http://tradeworks.bc.ca/
Tradeworks BC Industries: (Construction) (Carpentry)• Work in carpentry or manufacturing• Must have prior experience through an Open Door Group programs *see page 9 & 11
✓ No reference or resume needed
The Binners ProjectIndustries: (Community Cleaning)• Earn extra money and connect with the community• To join, drop by a meeting: Tuesdays 5:30pm-6:30pm
✓ Training/Mentorship
Address: 312 Main St. V6A 2T2 (Entrance on Cordova St)Phone: 604-612-6747 | Email: [email protected]://www.binnersproject.org
✓ Flexible schedule
✓ Training/Mentorship
WorkWithUsIndustries: (Administration) (Janitorial) (Customer Service) (Skilled Trades) (Food Services)• Connects individuals with work opportunities• Talk to your support worker for a referral✓ Benefits (ie. Raises) ✓ Flexible schedule
Address: 980 Howe St #201, V6Z 0C8Phone: 604-409-4090https://info.wwufoundation.org
YMCA – Youth Employment BootcampIndustries: (Job-readiness)• Job-readiness workshops followed by a work experience placement for youth 15-30
years old
Address: 955 Burrard Street, V6Z 1Y2Phone: 604-689-9622 | Email: [email protected]://gv.ymca.ca/Programs/Employment/Youth-Employment-Bootcamp
✓ Paid Training ✓ No reference or resume needed
Canadian Mental Health • Build skills, learn more about mental health and meet new people. • Please fill out an application at your nearest branch
7
Volunteering
Charity Village • The top Canadian source for Canada non-profit news, jobs, training and
volunteer opportunities
Phone: 1-800-610-8134 | Email: [email protected]://charityvillage.com/app/volunteer-listings
City of Vancouver• The City and Park Board have a diverse range of volunteer opportunities to fit your
goals, skills and schedule. • Take a quiz and find you volunteer match: https://vancouver.ca/people-
programs/volunteering.aspx
Address: Suite 905 – 1130 West Pender St., V6E 4A4Phone: 604-688-3236https://cmha.ca/get-involved/volunteer
Do you want to find volunteer opportunities?
✓ Reference needed✓ Interview needed
Go Volunteer• GoVolunteer.ca website is easy to use and lists hundreds of volunteer
opportunities.
Address: 1183 Melville St., V6E 2X5Phone: 604-875-9144 | Email: [email protected]://www.govolunteer.ca/
Museum of Vancouver• Lead educational programs, do research or data administration, or help
out at special events.
Address: 1000 Chestnut Street, V6J 3J9https://museumofvancouver.ca/volunteer-opportunities
8
Volunteering
Volunteer Vancouver• Provides volunteer information and listings of opportunities in your local
community. Email: [email protected]://volunteeringvancouver.ca/volunteer-opportunities/
Society for the Prevention of Cruelty to Animals (SPCA)• From dog walking to fundraising to special events, SPCA offers a range of
volunteer opportunities.
Address: 1245 East 7th Ave., V5T 1R1Phone: 604-681-7271 https://spca.bc.ca/ways-to-help/volunteer/
Benefits: Increases physical activity Boosts mood and de-stresses Builds friendships
✓ Attend an interview or info session ✓ Training provided
Broadway Youth Resource Centre Youth Volunteer Program• The BYRC Youth Volunteer Program offers ongoing opportunities for youth
to help at BYRC and in the community. We work with youth to make sure that skills are matched to the time spent volunteering with us.
✓ For youth ages 13-24 ✓ Training provided
Address: 2455 Fraser Street, V5T 1T1Phone: 604-709-5720 | Email: [email protected]://pcrs.ca/our-services/byrc-youth-volunteer-program//
9
Address: #300-30 E. 6th Ave., V5Y 1J4Phone: 604-872-0770 | Email: [email protected]://www.opendoorgroup.org/programs/jid/vancouver/
Coast Clubhouse Learning CentreIndustries: (English, Math, Computer Skills)• Gr. 3-8 equivalency courses• Course Length: 2 per weekAddress: 295 E 11th Ave., V5T 2C4Phone: 604-675-2363https://www.coastmentalhealth.com
Learning, Training and Skills
✓ Tuition Free✓ Job Placement
Jobs In Demand Industries: (Social Services) (Trades) (Security) (Child Care)• Get certifications and training to work in high demand industries• Course Length: 6-7 weeks
Do you want to learn a new skill, or further your learning or training?
North Shore Culinary SchoolIndustries: (Food Services)• Gives students an edge in gaining employment through the local workforce and
integration into the community• Course Length: 50 weeks
✓ Job Placement✓ Tuition Free
Address: MPA Society 1601 West 7th Ave., V6J 3B6Phone: 778-997-8057 | Email: [email protected] http://www.northshoreculinaryschool.ca/
10
Small Business BCIndustries: (Self-Employment)• Provides those looking to be self-employed with products, resources and services to
assist successful entry into small business ventures
Learning, Training and Skills
Address: 54 - 601 West Cordova Street. V6B 1G1Phone: 604-775-5525 | Email: [email protected] https://smallbusinessbc.ca
✓ Free resources
Squamish First Nations Training & Trades CentreIndustries: (Trades)• Training in a variety of trades including carpentry and plumbing• Course Length: varies
Address: 3-1500 Railway St, North Vancouver, V7J 1B5 Phone: 604-980-7946 | Email: [email protected] http://www.squamish.net/
✓ Tuition Free
Women In TradesIndustries: (Trades)• Learn about the trades industry, get relevant certifications, connect with potential
employers, and receive one-on-one mentorship• Course Length: 10 weeks
This Way AheadIndustries: (Retail)• Gain life and employment-related skills to help prepare for paid employment• Course Length: 10 week part-time internship in retail store plus workshops once
per week
11
Learning, Training and Skills
✓ Job Placement✓ Tuition Free
Phone: 236-888-4756 | Email: [email protected]://pcrs.ca/our-services/way-ahead-gap-program/
Address: 110-1245 Glen Drive, V6A 3M8Phone: 604-872-0770 ext. 6003 | Email: [email protected]://www.opendoorgroup.org/programs/jid/vancouver/
✓ Job Placement✓ Tuition Free
Address: 2455 Fraser Street, V5T 1Y1Phone: 604-709-5720 | Email: Frankie at [email protected] http://pcrs.ca/our-services/shift/
SHIFTIndustries: (Food Services)• Provides youth the skills and training to be able to work in culinary jobs• Includes mentorship after program• Course Length: 8 weeks
✓ Tuition Free ✓ Mentorship
Urban Native Youth AssociationIndustries: (Job-readiness)• Indigenous youth ages 15-30 can drop by to access resources and talk to staffHours: Monday to Thursday: 1:00pm to 8:00pm, and Friday: 1:00pm to 5:00pm.Address: 1618 East Hastings Street, V5L 1S6Phone: 604-254-7732 | Email: [email protected] https://unya.bc.ca/programs#calendar
KNACK by Potluck CafeIndustries: (Job-readiness) (Food Services)• Assists those with chronic mental health issues to build skills and confidence to
enter the workforceEmail: https://www.knackworks.ca/contact https://www.knackworks.ca/
12
Learning, Training and Skills
YMCAIndustries: (Job-readiness)• Work placement opportunities and job-readiness trainingAddress: 955 Burrard Street, V6Z 1Y2Phone: 604-689-9622 | Email: [email protected]://gv.ymca.ca/Programs/Categories/employment-services
YWCAIndustries: (Job-readiness) (Tourism) (Administration)• We've got an employment program to suit your needs and skills.Address: 535 Hornby Street, V6C 2E8https://ywcavan.org/programs/employment-programs-services/employment-programs
Do you want to improve your job-readiness (ie. Resume building, interviewing)?
Kettle SEEDIndustries: (Landscaping) (Food Services) (Janitorial) (Administration)• Assists those with chronic mental health issues to build skills and confidence to enter
the workforceAddress: 1725 Venables Street, V5H 2H3Phone: 604-251-1126 | Email: [email protected] https://www.thekettle.ca/what-we-do/kettle-community-services/supported-employment/
Learning, Training and Skills
13
UBC Learning Exchange• Industries: (Computer Skills)• Drop-ins and workshops to develop computer skills• Course Length: 4 weeks. • Workshops are every Tuesday and Thursday 9:30 am to 11:30am.• See online schedule for various Tech Cafe times and locations
Address: 612 Main Street, V6A 2V3Phone: 604-408-5164 | Email: [email protected]: https://learningexchange.ubc.ca/
✓ Tuition Free
Do you want to improve your digital literacy skills?
Physical Health
Catherine White Holman Wellness Centre• Provides low-barrier wellness services to transgender and gender non-conforming
people• Free services regardless of citizenship, health insurance or residential address
City Centre Urgent Primary Care Centre• For patients with non-life-threatening injuries and illnesses that should
be addressed by a health care provider within 12 to 24 hours, but do not require the level of service or expertise found in an emergency department.
14
✓ Basic CareAddress: 1145 Commercial Dr., Reach Community Health, V5L 3X3Phone: 604-442-4352http://www.cwhwc.com
✓ Counselling
Hours: Monday-Saturday: 8:00am to 10:00pm; Sunday: 9:00am to 5:00pmAddress: 1290 Hornby St., V6Z 0A3Phone: 604-416-1811 | Email: [email protected]://www.citycentreupcc.ca
✓ Basic Care
Do you want help with physical health?
Columbia Street Community Clinic – PHS Healthcare• Please call for inquiries and appointments• Service includes assessment and same-day prescriptions for methadone and
suboxone✓ Basic Care ✓ Mental Health
✓ Women’s Health
Hours: Monday – Friday: 9:00am to 12:00pm & 1:30pm to 4:00pmAddress: 350 Columbia St., V6A 4J1Phone: 604-879-7906https://www.phs.ca/project/phs-primary-care-clinic/
✓ Addictions
Physical Health
15
East Van Youth Clinic at the Robert and Lily Lee Family Community Health Centre • Youth clinics offer free and confidential drop in services for youth up to and
including age 24.✓ Primary Care ✓ Counselling
Hours: Monday - Friday: 8:30am to 4:30pmNOTE: Drop-in hours are Monday to Wednesday 3:00pm to 6:00pm and Friday from 2:00pm to 5:00pm Address: 1669 East Broadway (at Commercial), V5N 1V9Phone: 604-675-3986
✓ Drop-Ins available
Foundry Vancouver - Youth Health Centre • Provides youth and young adults ages 12 to 24 with access to a variety of health
services and recreational activities under one roof
Hours: Drop-in Monday – Friday: 1:00pm to 5:00pmAddress: 1260 Granville St., V6Z 1M4Phone: 604-806-9415 | Email: [email protected]://foundrybc.ca/vancouver-granville/
✓ Primary Care✓ Peer Support
✓ Mental Health✓ Substance Use Services
✓ Drop-Ins available
Downtown Community Health Centre• Clients must reside in the downtown eastside, and have no other
primary care provider.
Hours: Monday – Friday: 8:30am to 8:00pmSaturday to Sunday: 8:30am to 6:00pm (including statutory holidays) Address: 569 Powell St., V6A 1G8Phone: 604-255-3151http://www.vch.ca/Locations-Services/result?res_id=1360
✓ Primary Care ✓ Addiction Services✓ Mental Health
Physical Health
16
Keefer Walk-in and Medical Clinic• Accepting new patients• Doctors speak English, Cantonese and Mandarin
Hours: Monday - Friday: 9:00am to 5:00pm; Saturday: 10:00am to 5:00pmAddress: 118 Keefer St., V6A 1X4Phone: 604-674-7403http://keefermed.ca
✓ Basic Care ✓ Drop-Ins available
Kettle Health Clinic• Provides easy access to health care services for individuals with
mental health issues and/or living with homelessness
Hours: Monday: 9:30am to 4:30pm; Wednesday - Thursday: 9:30am to 3:00pmAddress: 1725 Venables St., 2nd Floor, V5L 2H3Phone: 604-251-5237https://www.thekettle.ca/what-we-do/kettle-community-services/health-clinic/
✓ Basic care✓ Foot care✓ STI treatment
✓ Mental health assessments✓ No care card needed✓ Disability applications
✓ Referrals to other services✓ Drop-Ins available
Native Youth Health and Wellness Centre• A youth clinic providing culturally-relevant, welcoming, accessible health and
wellness services to Indigenous youth from ages 12 to 30✓ Basic Care✓ Counselling
✓ Referrals to other services✓ Drop-Ins available
✓ No care card needed✓ Addiction Services
Hours: Tuesday and Thursday: 2:00pm to 6:00pm; Wednesday: 1:00pm to 5:00pmAddress: 1640 East Hastings Street, Phone: 604-253-5885 | Email: [email protected]://unya.bc.ca/programs/native-youth-health-wellness-centre/
Newcomers Women’s Health Clinic• For women ages 18 and up, new to Canada (less than five years) and do not
have a healthcare provider.
Physical Health
17
Hours: Monday - Friday: 8:00am to 4:00pmAddress: Room F2, 4500 Oak St., V6N 3N1 Phone: 604-875-3137http://www.bcwomens.ca/our-services/primary-health-care/newcomer-women
✓ Basic Care ✓ Interpreters available✓ Women’s Health
Pender Community Health Centre• Clients must reside in the downtown eastside, and have no other
primary care provider.✓ Basic Care ✓ Support Services
Hours: Monday – Friday: 8:30am to 8:30pmAddress: 59 West Pender St., V6B 1R3Phone: 604-669-9181http://www.vch.ca/Locations-Services/result?res_id=1340
Raven Song Community Health Centre• Offers a range of health care services for people of all ages
Physical Health
18
Hours: Varies by program – please refer to the website below in the “Access Services” sectionAddress: 2450 Ontario St., V5T 4T7Phone: 604-709-6400http://www.vch.ca/locations-services/result?res_id=1365
✓ Basic Care ✓ Mental Health
Three Bridges Community Centre• Primary health care for individuals living with complex psychosocial and clinical needs,
who require a higher intensity of services to achieve and maintain functional stability.
Hours: Monday to Friday: 8:30am to 4:30pmAddress: 4th Floor, 1128 Hornby St., V6Z 2L4Phone: 604-331-8901http://www.vch.ca/Locations-Services/result?res_id=686
✓ Basic Care✓ Addiction Services✓ Youth Drop-In (see page 20)
✓ Screening for access to services completed at first visit
✓ Trans Specialty Care program (see page 19)
Sheway Medical Clinic• Pregnancy Outreach Program in the
Downtown Eastside.• Provides health and social services supports
to pregnant women and women with infants under 18 months, dealing with drug and alcohol issues
Hours: Monday to Friday: 9:00am to 4:00pmAddress: 101 – 533 East Hastings St., V6A 1P9Phone: 604-216-1684 Email: [email protected]://sheway.vcn.bc.ca/
✓ Addiction Services
Physical Health
19
Trans Specialty Care at Three Bridges Community Centre• Services for people 15 and older living in the Vancouver Coastal Health region.
Youth, refugee claimants, and individuals with post-operative complications living outside the VCH Region will be given consideration on a case-by-case basis.
Hours: Monday to Friday: 4:00pm to 8:00pmAddress: 4th Floor, 1128 Hornby St., V6Z 2L4Phone: 604-331-8901http://www.vch.ca/Locations-Services/result?res_id=1342
✓ Self-referrals accepted✓ Hormone initiation and
stabilization✓ Surgical care planning
and referrals
✓ Limited counselling✓ Assistance with identity
document changes✓ Post-operative
information and care
Urban and Indigenous Health & Healing Cooperative• Provides a team-based, comprehensive “patient medical home” model with an
emphasis on cultural safety and health-equity• Indigenous Elders and Healers provide up to 50% of care
Address: 626 Powell St., V6A 1H4Phone: 604-620-4010 | Email: [email protected]://www.uihhc.ca/programs/#primarycare
✓ Basic Care ✓ Traditional Healing ✓ Mental Health and Wellness
Vancouver Women’s Health Collective• Helps self-identified women foster health, wellness and equity through feminist
approaches and low-barrier program and services• Last appoints are 30 minutes before closing
Hours: Monday: 9:30am to 4:30pm; Tuesday – Thursday: 1:00pm to 4:30pm; Friday: 9:30am to 1:30pm Address: 29 West Hastings St., V6B 1G4Phone: 604-736-3290 (New Patients) | 604-736-5262 (Main Line)https://www.womenshealthcollective.ca/
✓ Basic Care ✓ Counselling
Physical Health
20
VNHS Medical Clinic• Provides integrated, innovative and comprehensive health care to improve treatment
outcomes✓ Basic Care ✓ Counselling
Hours: Monday – Thursday: 9:30am to 8:15pm; Friday: 9:30am to 4:45pmSaturday: 9:30am to 2:00pm; Sunday: 9:30am to 12:00pmAddress: 449 East Hastings St., V6A 1P5Phone: 604-255-9766 | Email: [email protected]://www.vnhs.net/programs/medical-clinic
Youth Clinic at the Broadway Youth Resource Centre• Free and confidential drop-in services for youth up to age 24
✓ Basic Care ✓ Counselling ✓ Drop-Ins available
Youth Clinic at Three Bridges Community Centre • Free and confidential drop-in services for youth up to age 24
✓ Addiction Services✓ Counselling✓ Transgender services
Hours: Monday – Friday: 3:45pm – 7:30pm; Saturday – Sunday: 10:00am – 5:00pm (Including statutory holidays) Address: 4th Floor, 1128 Hornby St., V6Z 2L4Phone: 604-331-8901http://www.vch.ca/locations-services/result?res_id=1084
✓ Basic Care ✓ Drop-ins available✓ Mental health
Hours: Thursdays: 2:30pm - 5:00pmAddress: 2455 Fraser St., V5T 1T1Phone: 604-786-2228http://www.vch.ca/locations-services/result?res_id=1084
Physical Health
21
Youth Clinic – VNHS Medical Clinic • Provides integrated, innovative and comprehensive health care to improve
treatment outcomes
Find a Family Doctor: Call 811 to ask for referrals to services in your area.
BC College of Family Physicianshttps://bccfp.bc.ca/for-the-public/find-a-family-doctor/
College of Physicians and Surgeons of BChttps://www.cpsbc.ca/physician_search
BC Doctor Directoryhttps://www.bcdoctordirectory.ca/vancouver
Children are seen Wednesday afternoons and youth are seen Wednesday evenings.Address: 449 East Hastings St., V6A 1P5Phone: 604-255-9766 | Email: [email protected]://www.vnhs.net/programs/medical-clinic
✓ Basic Care ✓ Counselling
Free/Low Cost Dental
East Side Walk-in Dental Clinic• Assists with emergency pain relief• Must be a residents of the Downtown Eastside and living on low income
✓ Free Services✓ Basic Care
Mid-Main Community Health• Accepts most private and all government insurance plans
22
✓ Reduced Fees✓ Basic Care
Address: 455 East Hastings Street, V6A 1P7Phone: 604-254-9900http://www.vnhs.net/programs-services/dental-clinic
Address: 3998 Main Street, 2nd Floor, V5V 3P2Phone: 604-873-3602https://www.midmain.net/dental/
✓ Specialized Care
✓ Specialized Care
Portland Community Dental Clinic• Accepts all residents within the boundaries of the Downtown
Eastside• Accepts assignment of benefits of all insurance plans• Please call to discuss fees and arrangements
Address: 12 East Hastings Street, V6A 1M9Phone: 778-371-0060https://www.phs.ca/project/portland-clinic-dentistry/
✓ Reduced Fees✓ Basic Care
Do you want to access dental services?
Reach Dental Clinic• Has a limited subsidy program for individuals and families living on social assistance
23
Free/Low Cost Dental
✓ Reduced Fees✓ Basic Care ✓Specialized Care
Strathcona Community Dental Clinic • Accepts most private and all government insurance plans• For youth under 19 and seniors only• Provides a 20% discount for seniors in the community who have no dental
coverage✓ Basic Care
Address: 601 Keefer Street, V6A 3V8Phone: 604-713-4485http://www.strathcona-health.ca
✓ English, Cantonese, and Mandarin spoken
✓ Reduced fees if you don’t have dental coverage
Address: 1145 Commercial Drive, V5L 3X3Phone: 604-254-1331http://www.reachcentre.bc.ca/dental
55+
UBC Dentistry• Patients who qualify for government assistance should obtain the necessary
authorization of eligibility before treatment begins. The clinic will collect from the government agency directly.
24
Free/Low Cost Dental
Vancouver Community College Dental Clinic• Offers basic dental hygiene care• Will refer dental treatments to a community dentist
Address: 250 West Pender Street, V6T 1Z3Phone: 604-443-8499https://www.vcc.ca/services/eat-shop--more/dental-clinic/
✓ Reduced Fees✓ Basic Care
Address: 2151 Wesbrook Mall, V6T 1Z3Phone: 604-822-2112https://www.dentistry.ubc.ca/treatment/about/
✓ Reduced Fees✓ Basic Care
Western Institute for the Deaf and Hard of Hearing • Offers drop-in services for basic services• Offers funding or financial assistance for
various situations
25
HearingDo you want to access hearing services?
✓ Free Consultation for technology solutions
✓ Basic Care ✓ Reduced Fees
Address: 2125 West 7th Avenue, V6K 1V6 (moving in summer 2019)Phone: 604-736-7391
Precision Hearing Clinic• Individuals with low income or on disability benefits may qualify for financial aid✓ Basic Care ✓ Specialized Care
Address: 2484 East Hastings, V5K 1Z1Phone: 604-215-3345https://precisionhearing.co/about-us/audiology-services
https://www.widhh.com/programs-services/hearing-aid-clinic/hearing-aids/
Downtown Eastside Eye Clinic• Provides low barrier, high quality eye care to underserved populations.
26
Eye Care
Address: 701-1166 Alberni Street, V6E 3Z3 Phone: 1-855-550-5454 (Toll Free) http://www.fnha.ca/benefits/vision-care
✓ Reduced Fees✓ Basic Care✓ Specialized Care
✓Referral for glasses✓ Free eye exams
Tru-Valu Optical• People on disability or social assistance, veterans, as well as First Nations and Inuit
are covered by Government plans.• Seniors (65+) and youth (19-) are covered by MSP• Contact us with your B.C. Medical PHN, and if applicable First Nations Status
Number or Veterans DVA Number and we will contact the respective agencies for authorization of your eye exam
Address: 833 W Broadway, V5Z 1J9Phone: (604) 873-3941 | Email: [email protected] https://tru-valuoptical.com/insurance/
Address: 623 Powell Street, V6A 1H2 (Entrance off alley) Phone: 604-620-3599https://downtown-eastside-eye-clinic.business.site
First Nations Health Authority• Vision care benefits are available to
eligible FNHA clients
✓ Covers Basic Eye Exams
✓ Reduced Fees✓ Basic Care
Do you want to access vision services?
Substance Use
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Do you want to alter your substance use?
VGH Access & Assessment Centre• Navigates a range of mental health & substance use services for Vancouver residents
(ages 17+) for non-urgent & urgent intervention• Telephone access and drop-in 7am to 11pm
Address: 803 West 12th Avenue, V5Z 1M9Phone: 604-675-3700http://www.vch.ca/locations-services/result?res_id=1186
Service Navigation
Supervised Consumption Sites
Harm Reduction Services
Insite• Serves ages 16+• Open 7 days a week from 9am – 3am (last clients accepted 60 minutes before closing)Address: 139 East Hastings St., V6N 1N5Phone: 604-687-7483http://www.vch.ca/locations-services/result?res_id=964
Powell Street Getaway • Serves ages 16+• Open 7 days a week from 9am – 11pm (last clients accepted 30 minutes before closing)Address: 528 Powell St., V6A 1G5Phone: 604-255-7026
Needle Exchange
http://www.vch.ca/public-health/harm-reduction/needle-exchange
• Map of services with address, phone numbers and hours of operation.
Substance Use
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Withdrawal Management ServicesDaytox at the Robert & Lily Lee Community Health Centre• A six-week outpatient withdrawal management program for adults 19 years and
older living in Vancouver• Open 7 days a week (call for specific hours)
Phone: 1-866-658-1221http://www.vch.ca/Locations-Services/result?res_id=557
✓ Referrals for counselling and methadone services✓ Medically monitored✓ Counselling
Hours: Monday –Sunday: 8:30am to 5:30pmAddress: 623 Powell St., V6A 1H2Phone: 604-675-3600http://dtes.vch.ca/dtes-connections/
✓ Opioid substitution therapy available✓ No appointment needed
Downtown Eastside Connections Clinic - Powell Street• A low-barrier addictions clinic serving those with opioid use disorder living or
interacting regularly within the DTES and have no regular healthcare provider• Calling prior to walking in is preferred
Substance Use
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Salvation Army Vancouver Harbour Light Detox
Address: 119 East Cordova Street, V6A 1K8Phone: 604-646- 6844https://vancouverharbourlightsa.ca/detox/
• Medically supported detox centre that provides acute withdrawal management services• Contact or call directly to ask about a walk-in bed
START - Substance Use Treatment and Response Team• Provides rapid access to out-patient detox• Must be a resident of Vancouver, aged 16+• Must have a support person if under the age of 19• Must not have a history of seizures ✓Appointment required✓Individual detox plan
✓ Withdrawal management ✓ Counselling
Address: 377 East 2nd Ave., V5T 1B9Phone: 604-675-2455 (information line) | 604-675-2455 ext. 22574 (referral line)
Rapid Access Addiction Clinic (RAAC) at St. Paul’s Hospital• Connects patients seeking treatment for substance use disorders with evidence-based
treatment including harm reduction. • After stabilization, individuals are transferred to a community care provider for ongoing
support.• Open 7 days/week from 8:30am to 4:30pm
Address: 2nd Floor, 1081 Burrard St., V6A 1Y6Phone: 604-646- 6844
✓ Mental health resources
✓ Medical services
✓ Referrals for treatment and recovery
✓ Assistance finding funding for treatment and recovery
Substance Use
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Addiction Medicine & Services
Downtown Community Health Centre
Address: 569 Powell Street, V6A 1G8Phone: 604-255-3151http://www.vch.ca/Locations-Services/result?res_id=1360
Evergreen Community Health Centre
Address: 3425 Crowley Drive, V5R 6G3Phone: 604-707-3620http://www.vch.ca/Locations-Services/result?res_id=1361
Salvation Army Vancouver Harbour Light AddictionTreatment
Address: 119 East Cordova Street, V6A 1K8Phone: 604-646-6800http://www.harbourlightbc.com/index.php/programs/treatment
Pender Community Health CentreAddress: 59 West Pender St., V6B 1R3Phone: 604-669-9181http://www.vch.ca/Locations-Services/result?res_id=1340
NOTE: Please call for an intake appointment
The following Addiction Medicine resources provide access to methadone/suboxonetreatment programs for adults 19+ years old who live in Vancouver, planned tapering of addictive substances, clinical assessment, counselling, specialized treatment planning, aftercare, and follow-up.
Raven Song Community Health Centre
Address: 2450 Ontario St., V5T 4T7Phone: 604-872-8441http://www.vch.ca/Locations-Services/result?res_id=1365
Union Gospel MissionAddress: 601 E. Hastings Street, V6A 1R2Phone: 604-253-3323Email: [email protected] https://www.ugm.ca/services/alcohol-drug-recovery/
South Mental Health and Substance Use ServicesHours: Monday – Friday: 8:30am to 5:00pmAddress: Suite 200, 1200 West 73rd, V6P 6G5Phone: 604-266-6124
PRISM• We do not provide direct client services, but will help contact you to someone who does• Refers individuals to LGBT2Q+ groups, counselling, resource information and
services in the community
Substance Use
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Recovery Management Services
Avalon Recovery Centre• Dedicated to helping women in recovery from addiction• Support groups, resource library, internet access, clothing closet, volunteer
opportunities, and the coffee or tea is always on
Address: 5957 West Boulevard, V6M 3X1Phone: 604-263-7177https://avalonrecoverysociety.org
✓Drop-In✓ Free services
Address: 1128 Hornby Street (Three Bridges Community Health Centre), V6Z 2L4Phone: 604-658-1214 or 604-331-8900 | Email: [email protected]://www.vch.ca/prism
Heatley Community Health Centre• Provides a full range of primary care, mental health and substance use services, harm
reduction and addictions services.
Address: 330 Heatley Ave., V6A 3G3Phone: 604-253-4401http://www.vch.ca/locations-services/result?res_id=1418
✓ Free services✓ Rehab goal setting
✓Ongoing support✓Elders in residence
✓Primary healthcare✓Mental health
✓ Urgent & non-urgent intervention
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Substance Use
Vancouver Alano Club• Provides a safe and accepting gathering place for those affected by addiction• Encourages people to seek renewal of their lives through recovery; to be healthy,
happy and productive community members
Hours: Monday – Friday: 9:30am to 9:30pm; Saturday – Sunday: 9:30am to 12:00pmAddress: 1525 West 7th Avenue, V6J 1S1Phone: 604-736-5110https://www.facebook.com/pg/vanalano/
Vancouver Recovery Club• Safe and drug-free 24-hour drop-in and referral centre that provides immediate
support for clients seeking help with addiction and recovery• Open 24/7 hours
✓Sober social events✓ AA meetings
Address: 2775 Sophia St., V5T 3L1Phone: 604-708-9955 | Email: [email protected] http://www.vancouverrecoveryclub.com/
✓ Referrals✓ Drop-In
✓ Counselling✓ Free services
✓ Open 24/7✓ Snack bar
UNYA Native Youth Health & Wellness Centre• Youth clinic providing culturally-relevant, welcoming, accessible health and wellness
services to Indigenous youth from ages 12 to 30.
Hours: Tuesday ,Thursday: 2:00pm to 6:00pm, and Wednesday: 1:00pm to 5:00 pmAddress: 1640 East Hastings Street, V5L 1S6Phone: 604-253-5885 | Email: [email protected]
✓Clinical counsellors✓ Free services ✓Elders on site
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Adult Mental Health Program • Serves clients over the age of 19 who are diagnosed with a major mental -illness
and experiencing significant problems that interfere with their functioning in the community
• Please call the VGH Access & Assessment Centre (above) for a referral
Mental Health
Adult Mental Health Program • Serves clients over the age of 19 who are diagnosed with a major mental illness
and experiencing significant problems that interfere with their functioning in the community
Hours: Monday – Friday: 8:30am to 5:00pm; Saturday: 9:00am to 5:00pmAddress: 330 Heatley Ave., V6A 3G3Phone: 604-253-4401
Canadian Mental Health Association• BounceBack® gives youth and adults access to materials and resources that
can all be customized to fit your needs. • Access to workbooks, activities, videos, or a trained coach who can provide up
to 6 phone sessions.Address: Suite 905 , 1130 West Pender St., V6E 4A4Phone: 1-866-639-0522 | Email: [email protected]://bouncebackbc.ca/what-is-bounceback/
Address: 1669 East Broadway (Robert and Lily Lee Family Community Health Centre), V5Z 4H5Phone: 604-675-3990
VGH Access & Assessment Centre• Navigates a range of mental health & substance use services for Vancouver residents
(ages 17+) for non-urgent & urgent intervention• Telephone access and drop-in 7am to 11pm
Address: 803 West 12th Avenue, V5Z 1M9Phone: 604-675-3700http://www.vch.ca/locations-services/result?res_id=1186
Service Navigation
Mental Health
Child and Youth Cross Cultural Mental Health Program• Provides mental health services to youth and families in Mandarin and Cantonese.• Must be a resident of Vancouver, aged 5-18 years oldHours: Monday, Thursday and Friday: 9:00am to 5:00pm; Tuesday and Wednesday: 9:00am to 8:00pm Address: Suite 355, 2750 East Hastings St., V5K 1Z9Phone: : 604-675-3896
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Child and Youth Mental Health • Serves children, youth and their families with serious mental health difficulties
and/or social, emotional or behavioural disturbances.• Must be a resident of Vancouver, aged 5-18 years oldHours: Monday - Friday: 9:00am to 5:00pm; Address: 2110 West 43rd Ave. (Pacific Spirit Community Health Centre), V6M 2E1Phone: 604-261-6366
Catherine White Holman Wellness Centre• Counselling appointments on a drop-in basis Address: 202 – 1193 Kingsway, V5V 3C9Phone: 604-442-4352 | Email: [email protected]://www.cwhwc.com
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Mental Health
Child and Youth Mental Health Program• Serves children, youth and their families with serious mental health difficulties and/or
social, emotional or behavioural disturbances• Please bring your care cardHours: Monday, Tuesday, alternate Wednesdays and Fridays: 9:00am to 5:00pm
Wednesdays and Thursdays: 9:00am to 8:00pm Address: Suite 101, 1128 Hornby St. (Three Bridges Community Health Centre), V6Z 2L4Phone: 604-311-8908
Coast Clubhouse at Coast Mental Health• Offers low-cost nutritious meals, social, recreational, education and employment
opportunities and free laundry facilities.Hours: Monday - Thursday: 8:00am to 4:00pmFriday: 8:00am to 6:00pm Address: 293 East 11th Ave., V5T 2C3Phone: 604-675-2357https://www.coastmentalhealth.com/what-we-do/pillar-services/
Coast Resource Centre at Coast Mental Health• Offers low-cost breakfast, lunch and snacks, laundry and shower facilities,
social and recreational activities, community health nurses, peer support workers and homeless outreach services
• Open 7 days/week from 9:00am to 4:45pmHours: Everyday: 9:00am to 4:45pmAddress: 1225 Seymour St., V6B 3N6Phone: 604-683-3787https://www.coastmentalhealth.com/what-we-do/pillar-services/
Child and Youth Aboriginal Mental Health Outreach• Offers culturally appropriate mental health counselling to Aboriginal youth and their
families who have not been able to engage with and/or access mental health services.
• Call for assessmentHours: Monday – Friday: 8:30am to 4:30pm (closed from 12:00pm to 1:00pm for lunch) Address: Suite 200, 550 Cambie St., V6B 2N7Phone: 604-688-0551 | Crisis Support Line: 604-874-2300
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Mental Health
Family Involvement & Support Program• Provides education and support to families involved in the care of family
members with mental illness and/or addiction
Family Connections Support Group• Group runs twice a month • Family members can share experiences and support each other
Address: 520 West 6th Ave., V5Z 1A1Phone: 604-736-2881 | Email: [email protected]://www.spotlightonmentalhealth.com/family-involvement/
Foundry Vancouver Granville• Youth and young adults 12 to 24 years• Drop-in counselling hours are 3pm to 6pmHours: Monday – Friday: 9:00am to 6:00pmAddress: 1260 Granville St. (Granville Youth Health Centre), V6Z 1M4Phone: 604-806-9415http://www.mh.providencehealthcare.org/programs/inner-city-youth
Infant and Childhood Mental Health Service• Serves infants and children under six years of ageHours: Monday, Wednesday, Friday: 9:00am to 5:00pm; Tuesday and Thursday: 9:00am to 7:00pmAddress: Suite 420, 1669 East Broadway (Robert and Lily Lee Family Community Health Centre), V5N 1V9Phone: 604-675-3996
Address: 803 West 12th Ave., V5Z 1A1Phone: 604-290-3817
East Van Youth Clinic• Serves children, youth and their families with serious mental health difficulties
and/or social, emotional or behavioural disturbances.Hours: Monday – Wednesday: 3:00pm to 6:00pm; Friday: 5:00pm to 5:00pmAddress: 1669 East Broadway (Robert and Lily Lee Family Community Health Centre), V5N 1V9Phone: 604-675-3986
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Mental HealthKelty Mental Health• For youth up to 24 years• Resources available by phone, email and online Hours: Monday – Friday: 9:30am to 5:00pmAddress: 4555 Heather St. (Healthy Minds Centre), V5Z 0A7Phone: 604-875-2084https://www.keltyskey.com/
Kettle Health Clinic• Offers mental health assessments and crisis intervention• Referrals to mental health servicesHours: Monday: 9:30am to 4:30pm; Wednesday and Thursday: 9:30am to 3:00pmAddress: 2nd Floor, 1725 Venables St,. V5L 2H3Phone: 604-251-5237https://www.thekettle.ca/what-we-do/kettle-community-services/health-clinic/
West End Mental Health Team • Offers mental health screenings, assessments, support and referrals Address: 3rd Floor, 1128 Hornby St (Three Bridges Community Health Centre), V6Z 2L4Phone: 604-331-8904 http://www.vch.ca/Locations-Services/result?res_id=1373
Mental Health Resource Centre - MPA Society• A welcoming environment where community members living with mental illness can
socialize and engage in peer support• Provides outreach, crisis intervention, activities, social gatherings, access to shower
and laundry facilities, use of computers and internet, and mealsHours: Monday – Friday: 10:00am to 7:30pm; Saturday and Sunday: 12:00pm to 7:00pmAddress: 2275 Fir St., V6J 3B6Phone: 604-482-3712https://www.mpa-society.org/programs-services/resource-centre
38
Mental HealthMental Health & Wellness• Provides a team-based, comprehensive “patient medical home” model with an emphasis
on cultural safety and health-equity• Indigenous Elders and Healers provide up to 50% of care
Vancouver Women’s Health Collective• Counselling services for a range of issues.• All appointments are 45-60 minutes longAddress: 29 West Hastings St., V6B 1G4Phone: 604-736-5262Hours: Monday: 11:00am to 3:00pm (Clayre)
Wednesday: 12noon to 4:00pm (Jelena)Friday: 10:00am to 1:00pm (Dione)
https://www.womenshealthcollective.ca/
Youth Clinic at the Broadway Youth Resource Centre• Free, confidential drop-in services for youth up to age 24Hours: Thursday: 2:30pm to 5:00pmAddress: 2455 Fraser St., V5T 1T1Phone: 604-786-2228http://www.vch.ca/locations-services/result?res_id=1084
Youth Mental Wellness Counselling at South Vancouver Youth Centre• Mental health services for children and youth (12-18) with serious mental
health difficulties or social, emotional or behaviour disturbances.• Service is offered in English, but interpreters are availableHours: Monday – Friday: 9:00am to 6:00pmAddress: 4920 Fraser St., V5W 2Y8Phone: 604-325-2004
Youth Outreach Service• Mental health and psychiatric assessments, and therapeutic counseling, for
marginalized youth with no fixed address and who do not access office-based mental health services
Hours: Monday – Friday: 9:00am to 8:00pm (closed from 12:00pm to 1:00pm for lunch) Address: Suite 200, 550 Cambie St., V6B 2N7Phone: 604-688-0551 | Crisis Support Line: 604-874-2300
Address: 626 Powell St. (Urban and Indigenous Health & Healing Cooperative), V6A 1H4Phone: 604-620-4010 | Email: [email protected] (Phone call preferred)https://www.uihhc.ca/programs/#mentalhealthwellness
39
Atira Women’s Resource Society• For low-income women (including transwomen) in Vancouver, especially women in
the Downtown Eastside, to obtain free legal assistance in a safe and confidential, women’s-only space.
• Call or email for an appointment
AdvocacyDo you need help with advocacy?
Advocacy in Action Program by British Columbia Civil Liberties Association• Provides free, direct assistance to individuals who request information or have
complaints about civil liberties violations by government agencies, employers and other organisations.
• Includes: police and privacy complaints, access to and protection of personal information, free speech and anti-oppression.
Hours: Monday - Friday: 9:00am to 5:00pm; Address: Suite 306, 268 Keefer St., V6A 1X5Phone: 604-687-2919https://bccla.org/about/
Address: 101 E. Cordova St. V6A 1K7 Phone: 604-331-1407 ext. 114 | Email: [email protected] or [email protected]
Catherine White Holman Wellness Centre• Provides low-barrier services to trans and gender diverse people• Provide summary advice about legal issues you may have – family law, human
rights, employment, immigration, etc.Hours: Every 2nd and 4th Sunday of the month at 4:00pm to 7:00pmAddress: 1145 Commercial Drive, V5V 3C9Phone: 604 442-4352 | Email: [email protected] or [email protected]
First United Advocacy• Offers assistance in a variety of legal areas, including social assistance, old age
benefits, tenancy and other matters.• Free tax program Monday, Wednesday and Friday from 1-3 pm• To meet with an advocate, visit, in person, during the intake hours listed belowHours: Monday, Wednesday and Friday: 9:00am to 11:00 am; Tuesday and Thursday: 12:30pm to 2:30 pmAddress: 542 East Hastings Street, V6A 1P8Phone: 604-681-8365
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411 Seniors Centre Society• Advocates for the well-being of people 55+ years of age in terms of health, housing and
income support programs. Hours: Mondays – Fridays: 9:00am to 4:00pmAddress: #704 - 333 Terminal Ave., V6A 2L7Phone: 604-684-8171 | Email: [email protected] http://411seniors.bc.ca/
The Kettle Friendship Society• No appointment needed.• Provides information, support, and representation to resolve income and disability
problems.• Supports people living with a combination of mental illness, mental health problems,
low-income, or homelessness to address both individual needs and systemic issues that may impact their mental health and well-being.
Hours: Monday, Tuesday and Thursday from 9:30 to 4:00 pm, closed from 12 to 1 pm.Address: 2nd Floor, 1725 Venables Street, V5L 2H3 Phone: 604-253-0669
Advocacy
55+
41
Carnegie Outreach• Assists with replacement ID Hours: Monday – Fridays, 9:00 am to 4:00 pmAddress: 392 Powell Street, V6A 1G4Phone: 604-665-3318 Email: [email protected]
The Kettle ID Bank• Assists with replacement ID
✓ Application fees covered ✓ No appointment necessary
Do you need help replacing your ID?
Address: 1725 Venables Street, V5L 2H3Phone: 604-215-5494Hours: Monday, Tuesday, Thursday: 9:30am to 3:00pm (Closed from 12:00pm to 1:00pm, last intake at 2:00pm)
Advocacy
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SIN Number• Cost: Free• Phone: 1-800-622-6232• Please bring a hard copy of your birth certificatehttps://www.canada.ca/en/employment-social-development/services/sin.html
To replace your ID yourself, contact:
BCID• Cost: $35• Phone: 604-661-2255https://www.icbc.com/driver-licensing/getting-licensed/Pages/Apply-for-an-enhanced-licence-ID-or-BCID.aspx
Birth Certificate• Cost: $27 (if you were born outside of BC, birth certificates can range from $10-50.)• Phone: 604 660-2937 | 1-800-876-1633https://www2.gov.bc.ca/gov/content/life-events/order-certificates-copies
Canadian Passport• Phone: 1-800-567-6868 (Toll Free)https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports.html
BC Photo Services Card• Cost: Free if on Ministry Assistance• Please bring two pieces of ID (one must have your full name and date of birth)https://www2.gov.bc.ca/gov/content/governments/government-id/bc-services-card
Indigenous (Indian) Status Card• Cost: Free (Passport photo needed)• Phone: 604-666-2059https://www.aadnc-aandc.gc.ca/eng/1100100032374/1100100032378
Advocacy
Drivers License• Cost: $75 for a 5-year renewal, $17 to replace a lost or stolen license• Phone: 604-520-8222https://www.icbc.com/driver-licensing/getting-licensed/Pages/Replace.aspx
43
Do you need help with your finances?
Credit Counselling Society• Provides workshops and webinars that improve money management skills including
using credit wisely.
Financial Empowerment Program by Family Services of Greater Vancouver• Money Skills – Financial education workshop for people on low incomes that teach
budgeting, credit/debit management, banking, saving and investing and consumerism. • Financial Coaching – up to three one-on-one sessions with a financial coach to set
financial goals, developing a budget/financial action plan and assistance with filing for government benefits.
Hours: Monday – Friday: 9:00am to 5:00pmPhone: 604-731-4951 ext. 3166 | Email: [email protected]://fsgv.ca/financial-empowerment/
Public Guardian and Trustee of BC (PGT)• PGT provides direct financial management services for vulnerable adults.Hours: Monday – Friday: 8:30am to 4:30pmAddress: 700 – 808 West Hastings St. (Greater Vancouver Regional Office), V6C 3L3Phone: 604-775-1001 (Adults) | 604-775-3480 (Children and Youth) Email: [email protected]://www.trustee.bc.ca/Pages/default.aspx
Trust Program through Coast Mental Health• Coast Mental Health’s disability trust program helps you protect and manage your
financial assets (trust fund and inheritance only)• Funds placed in the trust program can be used for disability-related purposes,
including anything that promotes the independence of the beneficiaryHours: Monday – Friday: 8:00am to 4:00pmAddress: 293 East 11th Ave., V5T 2C3Phone: 604-675-2321 | Email: [email protected]/pillar-services/#TrustProgram
Hours: Monday – Thursday: 6:00am to 8:00pm; Friday: 6:0am to 4:30pm; Saturday: 7:30am to 3:00pmAddress: Suite 495 - 1140 West Pender St. (Sun Life Financial Centre), V6E 4G1Phone: 604-527-8999 or 1-888-527-8999 | Email: [email protected]://www.nomoredebts.org/credit-counselling-society/consumer-services/credit-budgeting-workshops.html
Advocacy
Legal
Parole Board of Canada for a Record Suspension• Removes all information about the conviction from the Canadian Police Information
Centre (CPIC) databasePhone: 1-800-874-2652 (toll-free) | Email: [email protected] www.recordsuspension.gc.ca
44
Do you need a criminal record suspension?
Pardons Canada• When a record has been suspended, a criminal background search done on the
individual will not yield any results.Phone: 604-239-2100https://www.pardons.org/vancouver/record-suspension-services/
(LSS) Vancouver Child Provincial Courthouse Child Protection Cases• Have a lawyer represent you if your child has been taken or threatened to be taken by
the government.• Apply by phone or in person• Bring: Proof of income (two pay stubs, welfare stub or bank record), proof of assets,
any court documentsHours: Wednesday: 9:00am to 12:00pm and 1:00pm to 2:00pm Address: 800 Hornby Street, V6Z 2E1Phone: 604-408-2172 | 1-866-577-2525 (free)https://lss.bc.ca/legal_aid/childProtection.php
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Legal
(LSS) Vancouver Regional Centre Intake• Takes applications for legal representation and refers eligible clients to
lawyers✓ Criminal Charges✓ Immigration
✓ Family Law
(LSS) Vancouver Provincial Courthouse Criminal Charges• Takes applications for legal representation for criminal charges only• Also refers eligible clients to lawyers
Do you need legal aid?Legal Services Society (LSS)• Offers legal aid to BC residents with low incomes for serious family problems, child
protection matters, criminal law issues, and some immigration, mental health, and prison law issues.
https://lss.bc.ca
✓ Child Protection Matters
Address: 400 – 510 Burrard Street, V6C 3A8Phone: 604-601-6206Hours: Monday – Thursday and Friday: 8:30am to 4:30pm, Wednesday: 8:30am to 12:30pm
Address: 222 Main Street, V6A 2S8 Phone: 604-660-4200Hours: Monday – Thursday and Friday: 9:00am to 12:00pm and 1:00pm to 3:00pm; Wednesday: 9:00am to 12:00pm and 1:00pm to 2:00pm https://lss.bc.ca/legal_aid/legalAidLocations.php
Community and Belonging
46
Event Calendars• Find events in your neighbourhoodCity of Vancouver: https://vancouver.ca/news-calendar/calendar-of-events.aspxGeorgia Straight: https://www.straight.com/listings/eventsVancouver Community Network: https://www2.vcn.bc.ca/community-events/
Leisure Access Program• The Leisure Access Program
(LAP) provides low-income Vancouver residents with access to basic recreation programs and services at Park Board facilities at a reduced cost.
• Must be a resident of Vancouver• Eligible if you receive income
assistance or social services from a Vancouver agency, if you have low income (but don’t receive assistance), and or if you have a child (0-17 yrs old) with a disability
Would you like to find recreational activities to do?
Things to do in Vancouver• Attractions, activities and events happening in Vancouverhttps://vancouver.ca/parks-recreation-culture/things-to-do.aspx
Phone: 3-1-1 | Email: [email protected]://vancouver.ca/parks-recreation-culture/leisure-access-card.aspx
✓ Discounted recreation programs
✓ Free admission to pools and skating rinks
Hours: Mondays – Fridays: 9:00am to 4:00pm, closed on statutory holidaysAddress: #704 - 333 Terminal Ave., V6A 2L7Phone: 604-684-8171 | Email: [email protected]://411seniors.bc.ca/services/drop-in-centre/
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Community and Belonging
Aboriginal Front Door Society• A culturally safe, peer designed non-judgemental place for Aboriginal Peoples
and their friends and family in the Downtown East Side.
Would you like to find special interest groups and meetups?
Address: 384 Main Street (off Hastings), V6A-2T1Phone: 604-697-5662 | Email: [email protected]: Monday Friday: 8:00am to 12:00pm and 1:00pm to 4:00pmhttp://www.abfrontdoor.com/about-us/programs
411 Seniors Centre Society• 55+? Join 411. Become a member and organize events, volunteer, learn new skills or
enjoy the company of others.• Membership is $10 – drop by the centre and let them know you want to join
✓ Library✓ Free wifi
✓ Coffee and tea for 50 cents✓ Public computers
✓ Workshops and social events
55+
✓ Games day✓ Elders circle
✓ Ojibway and Cree language classes
✓ Morning smudges Monday mornings
Community Centres in Vancouver• Stay in shape, learn new skills, and meet new friends with activities in fitness, arts
and crafts, culture, dance, swimming, skating, child care, and more.• Services for low income and at-risk adults are available at Carnegie Community
Centre, Evelyne Saller Centre, and Gathering Place Community Centre in the Downtown Eastside and Downtown South communities.
Find a community centre near you: https://vancouver.ca/parks-recreation-culture/community-and-cultural-centres.aspx
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Community and Belonging
Qmunity• Drop-in groups, Special Events, Information & Referral Services, General
counselling, Support for ParentsAddress: Main Location: 1170 Bute Street, V6E 1Z6 | Accessible Location: #610-1033 Davie Street, V6E 1M7Phone: (604) 684-5307 ext. 100 | Email: [email protected]://qmunity.ca/groups/
55+
Urban Native Youth Association • Offers a variety of recreational programs
including sports and arts, as well as cultural activities and leadership opportunities for Indigenous Youth between the ages of 11 and 24.
Address: 1618 East Hastings StreetPhone: 604-254-7732 | Email: [email protected]://unya.bc.ca/programs/
✓ Free✓ Arts✓ Recreation/Sports
Meetup Vancouver• Use Meetup to meet new people, learn new things, find support, get out of your
comfort zone and pursue your passions with other like-minded people. Find a group, or create your own!
Find or make a group: https://www.meetup.com/cities/ca/bc/vancouver/
Connectra• A collection of links and contact information for the most widely used resources for
people with disabilities in Metro Vancouver, BC. Browse the categories to find a group, agency or service provider near you.
Find a resource: http://www.connectra.org/vancouver-disability-resources.html
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Community and Belonging
YMCA• The YMCA provides recreation and sports facilities, youth leadership programs and
social activities.
YWCA• The YWCA provides programs, services and opportunities for women, children, youth
and their families across Metro Vancouver. Address: 535 Hornby Street, V6C 2E8Phone: 604-895-5800 | Email: [email protected]://ywcavan.org/
Address: 955 Burrard Street, V6Z 1Y2Phone: 604-689-9622 | Email: [email protected]://gv.ymca.ca/Locations/Area-One/Downtown/Robert-Lee-YMCA
✓ Financial assistance for membership available
Vancouver Public Libraries• Vancouver Public libraries offer not just a space to read, but learning opportunities
such as classes and workshops, youth programs, and social events.Find a library: https://www.vpl.ca/hours-locations
Vancouver Aboriginal Friendship Centre Society (VAFCS)• VAFCS has helped families, youth, adults, elders and children maintain their
aboriginal cultural ties and values, while providing programs in health and welfare, social services, human rights, culture, education, recreation and equality for all genders of Aboriginal People of all age groups.
✓ Family Programs✓ Cultural Nights
✓ Recreation✓ Elders Program
Hours: Mondays – Fridays: 9:00am to 5:00pmAddress: 1607 East Hastings Street, V5L 1S7Phone: 604-251-4844 | Email: [email protected]://vafcs.org
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Community and BelongingNeighbourhood Houses
Mount Pleasant Neighbourhood HouseAddress: 800 East Broadway, V5T 1Y1Phone: 604-879-8208http://mpnh.org/
Downtown Eastside NeighbourhoodHouseAddress: 573 E. Hastings Street, V6A 1P9Phone: 604-215-2030http://dtesnhouse.ca/
South Vancouver Neighbourhood HouseAddress: 6470 Victoria Drive, V5P 3X7Phone: 604-324-6212http://www.southvan.org/
Gordon Neighbourhood HouseAddress: 1019 Broughton, V6G 2A7Phone: 604-683-2554https://gordonhouse.org/
A neighbourhood house is a welcoming, vibrant, multi-generational, culturally diverse place with many different programs that address the needs of the people who access it. They offer a wide range of activities including cultural and recreational activities and groups and help individuals and families expand their personal and world views by offering camping/outdoor experiences, workshops, courses and employment counselling. A small membership fee ($5) may be required to join and use their services.
Little Mountain Neighbourhood HouseAddress: 3981 Main Street, V5V 3P3Phone: 604-879-7104https://web2.lmnhs.bc.ca/
Kiwassa Neighbourhood HouseAddress: 2425 Oxford Street, V5K 1M7Phone: 604-254-5401https://www.kiwassa.ca/
Kitsilano Neighbourhood HouseAddress: 2305 West 7th Avenue, V6K 1Y4Phone: 604-736-3588http://www.kitshouse.org/
Cedar Cottage Neighbourhood HouseAddress: 4065 Victoria Drive, V5N 4M9Phone: 604-874-4231http://www.cedarcottage.org/
Collingwood Neighbourhood House Address: 5288 Joyce Street, V5R 6C9Phone: 604-435-0323https://www.cnh.bc.ca/
New Annex LocationAddress: 3690 Vanness Avenue, V5R 5B6Phone: 604-428-9142
Frog Hollow Neighbourhood HouseAddress: 2131 Renfrew Street (at 5th Ave), V5M 4M5Phone: 604-251-1225http://www.froghollow.bc.ca/
Marpole Neighbourhood HouseAddress: 8585 Hudson St (at 70th Ave), V6P 4M3Phone: 604-628-5663http://www.marpolenh.org
Cultural Centres in VancouverLook for a cultural centre by clicking on the magnifying glass icon in the upper left corner of the map. Type in what kind of cultural centre you are looking for. Ex. “Aboriginal Friendship Society,” “Chinese Cultural Centre,” “Francophone.” You can also expand the list on the right hand side for a list of all centres by pressing: Cultural centres are marked by a green circle.Find a cultural centre: http://bit.ly/VancouverCulturalCentres
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Community and BelongingWould you like to find a cultural centre?
Cultural spaces and centres are places where people come together to express themselves through art and culture.
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Community and Belonging
Places of Worship in VancouverFind a temple, church, synagogue or other places of worship and meditation in Vancouverhttps://bcpassport.com/vancouver-information/vancouver-vital-information/places-of-worship/Find one in the Lower Mainland: https://www2.vcn.bc.ca/community-resources/wpbdp_category/spiritual-spiritual-2/
Would you like to find a spiritual centre or place of worship?
Unity of Vancouver (Spiritual Centre)• Unity of Vancouver Spiritual Center a progressive New Thought community in
Vancouver.• Weekly sharing of spiritual ideas Sundays from 11-12. Expect uplifting music, a
relaxing guided meditation, some new insights. Newcomers are always welcome!
✓ Childcare during service✓ Meditation
Address: 5840 Oak Street, V6M 2V9Phone: 604-266-6281 | Email: [email protected]://www.unityofvancouver.org/
✓ Spiritual classes and workshops
Making Changes My Way
1. My current goal: (Pick one area to work on)
Housing (p.1) Employment (p.2) Volunteering (p.7) Learning, Training and Skills (p.9) Health and Wellness
Physical Health (p.14) Dental (p.22) Eyesight (p.26)
Advocacy and Legal (p.39) Community and Belonging (p.46) Other: ______________________________
Hearing (p.25) Substance Use (p.27) Mental Health (p.33)
2. In terms of my goal, in the next 1-3 months, I would like to: ____________________________________________________________________________________________________(e.g., have a job interview; have a pair of glasses; get new BC ID; etc.)
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3. What personal knowledge, strengths and skills can I bring to support my focus? _________________________________________________________________________________________________________________________________________________________(e.g., help from friends, has done this before, has financial support set up, has ID)
5. My progress tracker (My plan (2-3 smaller steps), my target dates, and my progress checkmarks)
6. Someone I will talk to about my plan (e.g., Support worker, family, friends, etc.)?
8. When is my next check-in? (Date):
7. How often will I check in with them?
_______________________________
__________________
____________________
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4. The following one or more support opportunities in the Guide to Services would be useful to me:
____________________________________________________________________________________________________________________________________________________________
9. Some challenges that I may experience and solutions that will work for me are:
Challenge Solution
1
2
3
10. In the past, I felt good about overcoming the following problem in my life: (complete the chart below)
My problem was…
At the beginning, I felt…
I overcame it by…
In the end, I felt…
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MY RESOURCESPage Resource
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MY RESOURCESPage Resource
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Streetohome Foundation103 - 525 Seymour StreetVancouver, BC V6B 3H7Telephone: 604.629.2711 ext. 103
For more information, please contact [email protected] or visit our website at www.streetohome.orgFor the most recent version of the Guide to Services, please visit http://bit.ly/STHLifeIntentions
