Table of Contents - Kogan.com · 2016. 12. 16. · • When removal or repair is needed, please contact a certified split-system air conditioner service company. Do not attempt repairs

Table of ContentsSafety Warnings............................................................................................................................................................. 2

Installation Warnings............................................................................................................................................... 2Operation Warnings................................................................................................................................................ 3Removal or Repair................................................................................................................................................... 4

Installation........................................................................................................................................................................ 4Positioning the Indoor Unit.................................................................................................................................. 4Height Limits of Indoor and Outdoor Units....................................................................................................5Positioning the Outdoor Unit............................................................................................................................... 5

Installation........................................................................................................................................................................ 6Indoor Unit.................................................................................................................................................................. 6Outdoor Unit.............................................................................................................................................................. 7Ordinary pipeline connections and Air Purging............................................................................................7Air Purging with a Vacuum Pump......................................................................................................................8Gas Leakage Inspection......................................................................................................................................... 8Pipeline connections for split type quick coupler models.........................................................................9Pipeline Connections for Whole-unit type quick coupler models.........................................................10Power Cable Connection....................................................................................................................................... 11Final Touches............................................................................................................................................................. 11Test Running.............................................................................................................................................................. 11

Is the unit installed correctly?................................................................................................................................... 11Suitable installation position................................................................................................................................ 11Operational Noise................................................................................................................................................... 12Inspection and Maintenance............................................................................................................................... 12

Self Diagnosis Functions............................................................................................................................................ 12Quick Connector Installation Guide.................................................................................................................. 12

Product Layout.............................................................................................................................................................. 13Remote Control....................................................................................................................................................... 19Use of Remote Control........................................................................................................................................ 20Turbo Operation..................................................................................................................................................... 20Adjusting Left/Right Air Flow Direction.......................................................................................................20Timer Operation..................................................................................................................................................... 20Sleep Operation....................................................................................................................................................... 21Battery Replacement............................................................................................................................................. 21

Operational Principles of Heating Mode..............................................................................................................21Defrosting.................................................................................................................................................................. 21

Maintenance.................................................................................................................................................................. 22Before season operation..................................................................................................................................... 22During season operation..................................................................................................................................... 22After season operation........................................................................................................................................ 22

Troubleshooting........................................................................................................................................................... 23Frequently Asked Questions................................................................................................................................... 24

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Split system air conditioners are high value, technical appliances that are quite difficult to set up.It is highly recommended that you have a professional technician install the unit for you.The appearance of the unit you receive may differ slightly to the images shown in the manual, however all operations and usage will remain the same. Please keep a copy of the user manual handy for future reference.

Safety WarningsPlease read and follow these warnings thoroughly prior to attempting installation or use of the split system air conditioner. Kogan.com is not liable for any damage caused to the split system air conditioner or property due to incorrect installation.

Installation WarningsMake sure you have a professional installer install the unit before use.

The unit must not be installed in locations where there may be leakage of combustible gases.

Ensure that the earth leakage-circuit breaker is installed.

In the event of leaked gas accumulating aroundthe unit, there is risk of explosion or fire.

The absence of an earth leakage-circuit breaker may lead to electric shock or fire.

After connecting the wires between the indoor unit and the outdoor unit, check whether the wiring is loose or not by pulling it with little force.

Make sure that the air conditioner is properly grounded.

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The grounding wire on the air conditioner should be tightly connected to the ground of the power source. Improper grounding might cause electric shock or other hazards.

A loose wire connection may result in fire.

Operation Warnings

Never stop the air conditioner by pulling the power supply.

Do not connect the power supply via apowerboard or multiple power adapter. Use of an extension cord is forbidden.

Do not press, stretch, damage, heat or modify the power supply cord.

Do not touch any of the power supply line with wet hands.

Before plugging the power cord in, make sure that there is no dust or dirt on it, and ensure the plug is connectedfully.

Never use a fuse with incorrect capacities or other metal wires.

Try to avoid sunlight and heat enteringthe room.

Try to minimize heat generation duringuse.

Do not use combustible appliances in the room being air-conditioned.

Do not place insecticides, paints or other flammable sprays near the air conditioner, or spray them directly intothe air conditioner.

When is it necessary to use the air conditioner and a combustible appliance in the same room, ensure proper ventilation.

Prior to maintenance or cleaning of the air conditioner, please unplug the unit from the power supply completely.

Do not insert sticks or other objects into the air vents.

Adjust the air direction correctly. Do not stay exposed to the cool air forprolonged periods of time.

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Doing so may result in electric shock or fire.

Doing so may result in electric shock, overheating, fire or other dangerous hazards.

Doing so may result in electric shock, fire or overheating.

If the cord is damaged or needs replacing, contact the Kogan.com customer support team.

Doing so may result in electric shock.

If there is dust on the plug, or if the plug is not in place, it may cause electric shock or fire.

The use of metal or copper wires for fuses may cause operational failure or fire.

During cooling, curtains or blinds should be used to supply shade.

Remove heat sources from the room.

Operating these appliances may have unsatisfactory results.

It may cause fire hazards.

Doing so can lead to severe damage or injury.

Excessiveexposure to thecooled air may cause chills or dry skin.

Do not clean the air conditioner with water.

Do not attach, hang or stack articles on the air conditioner.

Check that the structures holding the air conditioner are adequate for the job.

Do not sit on the outdoor unit or placeother objects onto it.

Do not use the following substances on the casings of the units:

Pull out the plug from the power supply when the unit will not be used for prolonged periods of time.

Removal or Repair• When removal or repair is needed, please contact a certified split-system air conditioner

service company. Do not attempt repairs or removal yourself.• In the event of abnormal operation (burning smell/smoke/strange noises) please stop the

air-conditioner at once, then cut off the power supply and contact the Kogan.com customer support team.

Installation

Positioning the Indoor Unit• Ensure that the unit will be able to deliver air to every corner of the room.• Place it where operations will not be affected by outdoor air currents.• Place it where the air inlets and outlets will not be blocked.• Place it where the unit will not encounter too much oil smoke or steam.• Place it away from flammable gases or exhaust fumes.• Avoid locations where acid solutions are being used.• Do not install the unit above TVs, computers, instruments or other valuable appliances.• Do not install near a smoke detector, as during operation a fire alarm may be erroneously

triggered by the warm air from the unit.

Ensure there will be enough space around the unit for installation and maintenance to be carried out. Make sure to keep enough empty space between the unit and the walls.

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It may lead tothe unit comingloose from it'smountings, causinginjuries and damage.

If not, anotherlocation for theair conditionermay need to beused.

Hot water, which can deform the case or fade colour.

Harsh cleaning agents which can deform the case or cause scratches.

Before the plug is pulled out, please ensure that the air conditioner has already been turned off.

Height Limits of Indoor and Outdoor Units• Either the indoor unit or the outdoor unit can be higher,

but the height difference must comply with the statedrequirements.

• Try to reduce the bending of the piping line as much aspossible so as to avoid possible negative impact on theperformance of the unit.

Positioning the Outdoor Unit• Install the outdoor unit in a location that can hold the weight of the unit, and will not be

subjected for large vibrations or noise.• Install the unit in a location that will not be exposed to rain or direct sunshine, with plenty

of good ventilation.• Ensure the unit is located where the operational noise will not disturb neighbours.• Do not install the unit on a non-metal frame.• Do not install the unit in a location where there may be flammable gases.• Pay attention to the drainage of the condensed water from the base plate during

operations.• Avoid the air outlet from being directly hit by wind.

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Installation

Indoor Unit

Pipelines can be connected as indicated in Fig 1.

When the pipelines are connected to any exit points at the side of the unit, a groove for the pipes will need to be created at the required positions on the base stand.

1 – Installation of the wall-mounting plate

Fix the wall-mounting plate firmly to the wall with screws. Make sure the plate is completely level before screwing it in. A slanted wall-mount plate maycause issues with draining the condensed water.

2 – Drill holes in the wall

Drill holes in locations slightly below the wall-mount plate, with a hole diameter of 65mm (2-3/5”) and with the outer edge of the hole 5-10mm lower (as shown in Fig 2) so the condensed water can flow out.Cut the wall penetrating pipe to the proper length according to the thickness of the wall (plus 3-5mm length longer than the wall), and insert the pipe as shown in Fig 2.

3 – Installation of drain pipe

Install the pipelines of the indoor unit in accordance with the direction of the wall holes. Wrap the drain pipe and the other pipelines tightly with tape, makingsure that the drain pipe is running underneath the other pipelines. (As seen in Fig 3).(When the drain pipe passes into the room interior, some condensed water might form on the surface if humidity is high).

4 – Installation of indoor unit

Pass the connective wires, pipelines and drain pipe through the wall hole. Hang the indoor unit on the hooks at the top of the wall-mount plate so that the hooks at the bottom of the indoor unit match the hooks on the wall-mount plate. (Fig 4).

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Inspection Points

a) Check that the hooks at the top and bottom are firmly fixed.

b) Check that the position of the master unit itself is properly levelled.

c) The drain pipe must not curve upwards (Fig 5).

d) The drain pipe should be on the lowest side ofthe wall pipes (Fig 5).

Outdoor Unit• Beware that the center of gravity on these units are not in the center of the units

themselves. Take caution whenever you are hoisting this unit up to higher location.• During shipping or transport, this unit must never be slanted over 45 degrees. (Similarly,

the unit must never be stored horizontal).• Use expansion bolts to fix the mount supports on the wall.• Use bolts and nuts to fix the outdoor unit firmly on the supports, keeping them at the

same level.• If the unit is installed on a wall or on a rooftop, the supports must be sturdy enough to

withstand strong winds and earthquakes.

Dimensions for parallel unit installations

Ordinary pipeline connections and Air PurgingThe following pipeline connections and air purging procedures are suitable for non-quick couplermodels.

Ordinary pipeline connection No dust, foreign objects, air or moisture should be allowed to enter the air conditioning system. Careful attention should be paid when the pipeline connection to the outdoor unit is made. Try to avoid curves as much as possible, as hardening or cracks may occur to the copper pipes. Suitable wrenches should be used when the pipeline connection is done, so as to ensure appropriate torque (refer to torque table 1). Excessive torque may damage the joints, while too little torque may lead to leakage.

Torque Table 1

Outer diameter of copper pipe Tightening Torque Strengthened tightening torque

6.35 (1/4”)⌀ 160kgf.cm (63kgf.inch) 200kgf.cm (79kgf.inch)





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Air Purging with a Vacuum Pump1. Check that the pipeline connections have

been properly connected. Remove the charging port cap, then connect the manifold gauge and the vacuum pump to the charging valve by the service hoses, as shown in Fig 6.

2. Open the valve on the low pressure side of the manifold gauge, then run the vacuum pump. Vacuum the indoor unit and the connecting pipes until the pressure in themlowers to below 1.5mmGH (the operation time for this should be about 10 minutes). When the desired vacuum level is reached, close the low pressure valve on the manifold, then stop the vacuum pump.

3. Disconnect the service hoses, then fit the cap to the charging valve.

4. Remove the blank caps, then fully open thespindles on the 2-way and 3-way valves with a service valve wrench.

5. Tighten the blank caps on the 2-way and 3-way valves, according to the previous torque Table 1.

Adding RefrigerantRefrigerant must be added if the piping measures more than 5 metres (16'5”) in length. This operation can only be performed by a professionaltechnician. For the refrigerant amount, please refer to the table below.

Additional Refrigerant amount

Liquid pipe diameter 6.35 (1/4”)⌀ Liquid pipe diameter 9.52 (3/8”)⌀

(piping length-5)mx30gor (piping length-16)ftx0.3oz

(piping length-5)mx65gor (piping length-16)ftx0.7oz

Gas Leakage InspectionAfter the pipeline connections are done, use a leakage inspection device or soap suds to carefully check if there is any leakage at any joints. This is an important step to ensure the quality of the installation. Once a leakage is detected, proper treatment should be taken immediately.

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Pipeline connections for split type quick coupler modelsIf you purchase the unit for split type quick couple model, please follow these pipeline connection procedures:

1. Remove the dust caps from the indoor and outdoor units, and the connecting pipe.

2. Align the joint counter of the connecting pipe with the proper indoor and outdoor joint conic surfaces, tightening the connecting nut manually. Then make is secure with a wrench (as shown in Fig 7), according to the torque Table 1.

3. Remove the two valve core caps from the outdoor unit.

4. Turn the high and low pressure valve cores with a socket wrench, then tighten the two valve core caps of the outdoor unit (Fig 8).

5. Finally, wrap hot insulating cotton around the joints of the indoor and outdoor units.

Notes on installation of quick coupler

1. See the connecting pipe bending minimum radius parameters (Table 3)

2. Quick coupler assembly and disassembly limit: the assembly and disassembly times are inadvisably more than 7.

Table 3 - Minimum Bending Radius

Nominal Diameter(mm)

Minimum BendingRadius (mm) Cooling Capacity

DN8(5/16”) 80 (3”) 2100 ~ 2300W(7000-8000BTU)

DN10-12(1/2”) 100 (4”) 2500 ~ 5100W(9000-18000BTU)

DN14-16(5/8”) 150 (6”) 6100 ~ 7000W(22000-24000BTU)

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Pipeline Connections for Whole-unit type quick coupler modelsIf you purchase the unit for whole-unit type quick coupler models, please follow these pipeline connection procedures:

Step 1: Remove two screws on the maintenance plate with a screwdriver, then take the plate off. Remove the dust caps on both indoor male couplers and the outdoor female coupler (Fig 9).

Step 2: Press the projecting section of the outdoor female coupler backwards with moderate force with yourthumb, which will cause the inner hooks to open. You can then easily take the outdoor gas leak valve out with your other hand (Fig 10).

Step 3: While holding the projecting section back still, connect the indoor male coupler to the outdoor female coupler (Fig 11).

Step 4: Close the key lever on the indoor male coupler tothe horizontal position, then the indoor and outdoor refrigerant will be circulating. You should be able to hearthe inner air flowing (Fig 12).

Step 5: Connect the outdoor quick cable couple with the indoor quick cable coupler (Fig 13).

Step 6: Finally, re-install the maintenance plate back into place (Fig 14). As for the outdoor gas leak valve and the dust caps, you can store them safety for future use in theevent of the air-conditioner being removed.

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Power Cable Connection1. Remove the drawer cover on the outdoor unit.

2. Non-quick coupler: connect the indoor power andcontrol wires with the matching outdoor wires inaccordance with the electric schematic diagram, makingsure that the connection is secure (Fig 15).Quick coupler: directly connect the quick cablecouplers with indoor and outdoor quick cable couplersafter the disassembly of the outdoor unit (Fig 16).

3. Use a press plate to fix the wires firmly into place, thenreinstall the drawer cover.

4. Option steps: if present in the unit, you should connectthe indoor wire connector with the outdoor probe wireconnector for defrosting (Fig 17).

Note: be extremely careful to connect the wires correctly. Incorrect connections may result in electric malfunctions or even damage to the units. The units must be installed in accordance to national wiring and electrical regulations. If the power supply cord is damaged, it must be replaced by a certified electrician. The power plug should always be accessible after installation.

Final Touches• Wrap the pipelines tightly with ethylene tape.• Fix the wrapped pipelines to the exterior walls with clamps.• Fill in any gaps left over from the pipeline holes in the wall to prevent rain water from

entering and from air drafts.

Test Running• Connect units to power, then check that the function selection keys on the remote control

are working correctly.• Check that the room temperature adjustments and timer settings are working correctly.• Check that the drainage system is smooth and operational.• Check for any abnormal noises, vibrations or smells.• Check for any leakage of refrigerant.

Is the unit installed correctly?

Suitable installation position• Is there anything that prevents ventilation, or obstructs operation and effective air flow in

front of the indoor unit?• Do not install in locations where flammable gases may leak or oil splashes often.• In seaside districts where sea breezes will be encountered by the unit, the high salt

content in the air often leads to early corrosion. Please monitor the unit over time.• The air-conditioner should be at least 1 metre away from TVs or radios.• The dehumidified water should be drained into a location that drains water well.

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Operational Noise• When installing the unit, choose a location that can stand the weight of the unit, that will

not increase operation noise or vibration. In the event that vibrations may be transmitted to the house itself, place the unit with vibration-proof pads (not supplied) between the unit and the fittings.

• Choose a location where hot air and operational noise from the outlet of the outdoor unit will not cause annoyance to neighbours.

• Objects left near the outlet and inlet of the outdoor unit may cause increased operation noise. Do not leave obstacles near the outlet and inlet.

• If an irregular sound is heard during use, contact the Kogan.com customer support team.

Inspection and Maintenance• According to service conditions and operating environments, the inside of the air-

conditioner will become quite dirty after several seasons (3-5 years) of service, which will result in decreased operating performance. Inspection and maintenance are recommended in addition to the usual cleaning.

• We recommend that professional air-conditioning technicians are employed to do inspections and maintenance during the off-season period when the air-conditioner is notin use.

Self Diagnosis FunctionsThe air-conditioner has sensors and a self-diagnosis system which will display error codes when an issue is detected.

Self-check information Lamp indicator behaviour Error code display

Defrost required 1 flash per second “dF” or a heating icon

Room temperature sensor fault 1 flash per 8 seconds E2

Coil temperature sensor 2 flashes per 8 seconds E3

Indoor fan fault 3 flashes per 8 seconds E8

Outdoor sensor fault 6 flashes per 8 seconds E5

External feedback fault 7 flashes per 8 seconds E7

Open door fault 3 flashes per 8 seconds E0

Outdoor tube temperature sensor fault 4 flashes per 8 seconds E4

EEPROM communication failure 6 flashes per 8 seconds E6

Outside temperature is outside the operational range

1 flash per second FF

Quick Connector Installation GuideThis only guides the requirements for the installation of the stainless quick connector pipe. For other installation requirements, please refer to the installation guide.

• To expand the connecting pipe, please hold one side, then expand it in the right direction.• Please ensure the angles have a radian at some extent while installing the stainless soft pipe. Angles need to be

gently curved, not bent.• Please connect the stainless soft pipe during installation, as the connecting pipes are soft and this will prevent

them from being bent or stretched.

The minimum bending radius are as follows:

Stainless Soft Pipe Model Minimum Bending Radius

Eight 21 , 25 80mm

Ten 35 100mm

Thirteen 51 115mm

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Product LayoutThe unit you receive may have slight changes, but the basic functionality and layout will be present.

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Remote Control

When TURBO mode is used, the air-conditioner will not monitor the room temperature. It will just operate continuously. If you find you are getting too cold for comfort, please turn off the TURBO mode and use the air-conditioner in a regular mode.

When each button on the remote control is pressed with the remote control pointing towards the air conditioning unit, the signal is sent. When the signal is received correctly, a tone will be emitted from the unit to signify that the operation is being followed.

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Use of Remote Control• Point the remote control at the unit, then press the ON/OFF button. Press the mode

button, then select your desired mode: AUTO, COOL, DRY, HEAT or FAN.• Press the SET TEMPERATURE buttons to increase or decrease the readings until your

desired temperature is displayed. The room temperature range is from 16°C to 32°C. (It will automatically default to 25°C and is non-adjustable in AUTO or DRY modes.)

• Press the FAN SPEED button to choose the air rate you want. LOW, MED or HI will be symbolized by the number of blocks under the fan icon. If you select AUTO, the fan and block icons will flash.

• Press the SWING button to choose the up/down air flow direction you want: NATURAL FLOW, SWING or FIXED. (It will automatically be set to FIXED air flow direction in DRY mode).

• Press the AIR FLOW button to choose the left/right direction button you want: SWING, FIXED.

To be in compliance EN61000-3-11, the product should be connected to a supply of the system impedance |Zsys|=0.141 ohms or less. Before connecting the product to your power network, please consult with your electric supplier to ensure the power network is above requirement.

Turbo OperationPress TURBO during COOL or HEAT operation, and the air rate will be set to HIGH. Press the TURBO button again to cancel turbo mode.Note: During the turbo operation, air rate cannot be changed.

Adjusting Left/Right Air Flow DirectionManual Adjustment: Adjust the direction by moving the air flow directionfin by hand.

Otherwise, press the AIR FLOW button to get the air flow direction fins swinging, which will fan the air around automatically.

Timer OperationSetting Turn Off TimeSet the time for the unit to turn off.

1. While the air-conditioner is working, press the TIMER button, and the air-conditioner will go into timer switch-off mode.

2. Press the TIMER button again to set the desired time for the air-conditioner to turn itself off. The timer can be set from a range of 1 hour to 24 hours. Each time the button is pressed, the number on the display will move up by one.

3. Once the timer has been set, the digits shown on the screen will count down by 1 for eachhour that has elapsed., indicating the remaining time prior to the unit switching off.

Setting Turn On TimeSet the time for the unit to turn on.

1. While the air-conditioner is in standby mode, press the TIMER button, and the air-conditioner will go into timer switch-on mode.

2. Press the TIMER button again to set the desired time for the air-conditioner to turn itself on. The timer can be set from a range of 1 hour to 24 hours. Each time the button is pressed, the number on the display will move up by one.

3. Once the timer has been set, the digits shown on the screen will count down by 1 for eachhour that has elapsed., indicating the remaining time prior to the unit switching on.

To cancel a current timer mode, simply press the TIMER button to delete the mode.

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Sleep OperationUse this mode to reduce operation sound while sleeping.

• Press the SLEEP button once and air flow sound from the indoor unit will be decreased.• Press the SLEEP button again to turn Sleep mode off.

Note:• Use sleep mode when you are going to bed. If this mode is used during the day, the

functionality may be reduced due to the ambient temperature being too high.• During operation of cooling mode, the room temperature setting will be raised gradually

by 2°C higher than the set temperature once the unit is in sleep mode.• During operation of heating mode, the room temperature setting will be dropped

gradually by 5°C lower than the set temperature once the unit is in sleep mode.

Battery Replacement• When the signal from the remote controller becomes weak,

leading to the indoor unit not receiving it properly, or if theindications on the display screen become blurred or faint,please slide the front cover open and replace the batteries.

• The negative and positive poles must match the installationpositions.

• New batteries of the same type must be used.• If the remote controller is not going to be used for an extended period of time, take the

batteries out to prevent leakage, which will damage the controller.• If the remote controller starts behaving abnormally, freezes or displays incorrect

information, please remove the batteries, wait for 10 seconds, and then put them back in again.

Operational Principles of Heating Mode• The unit absorbs heat from the outdoor air and transfers it indoors to heat the room air.

The heating capabilities through this principle of heat pumping alters with the variations of temperature of the outdoor air.

• It will only take a short amount of time for hot air circulation to raise the room temperature.

• If the temperature outdoors is extremely low, this system can be used together with otherheating devices, as long as good ventilation is provided.

DefrostingWhen the outdoor temperature is very low, and the humidity is very high, frosting will occur due to the heat exchange of the outdoor unit, which can have negative impacts on the efficiency of the heating performance. In such cases, the automatic defrosting function will come into play. The heating operation will be stopped for 5-10 minutes to do the defrost.

• The fans of both indoor and outdoor units will stop.• During defrosting, the outdoor unit may product steam. This is caused by rapid defrosting

and is not a performance failure.• Upon completion of the defrosting process, heating operations will resume.

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MaintenanceThe air conditioner must be turned off and unplugged before any maintenance is carried out.

Before season operation1. Check to see if there are any objects or materials blocking any air intakes or outlets of

both the indoor and outdoor units.2. Check the installation stand to ensure there is no corrosion or rust.3. Check to see that the air filter is clean.4. While reconnecting the power, ensure it is plugged in securely.5. Put new batteries into the remote controller.

During season operation1. Remove the air-filter screen from the unit.

◦ Gently press the two lower ends of the grid to open it.◦ Gently pull up on the air filter screen and take it out in the direction of your body.

2. Clean the air filter screen (if dirty) with lukewarm water and allow it to air dry.3. Reinstall the air filter screen. (Never use the unit without the filter in place)4. Regularly wipe the air conditioner clean with a soft, dry cloth.

After season operation1. Set the temperature to 30°C and operate the unit in fan status for about half a day.2. Stop the unit, then unplug it from the power supply.3. Clean, then reinstall the air filter.4. Clean the indoor and outdoor units.5. Take the batteries out of the remote controller.

Note: if the air filter screen is blocked by dust or dirt, the cooling or heating performance will beaffected, with the power consumption and operational noise being increased. Therefore, the air filter screen should be cleaned regularly.

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TroubleshootingIf you experience any of the following issues, please check these possible causes before contacting the Kogan.com customer support team.

The air conditioner will not operate at all.

Is the unit plugged in? Is the timer on function active? Has there been a power failure or a blown fuse?

Poor Cooling or Heating Performance

Is the room temperature setting set correctly? Are the air-filters clogged? Are windows and doors open?

Poor Cooling Performance

Is direct sunlight entering the room?

Is there a heat source in the room?

Are there too many people in the room?

NOTE: If you experience any of the following situations, unplug the units and contact the Kogan.com customer support team immediately.

Fuse or circuit breaker keeps breaking

Power plug or cord is excessively hot

Covering of power plug or cord is broken

Abnormal sounds are heard during operation

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Frequently Asked QuestionsQ: I shut the unit down, and then tried to start it up again and it won't work.A: There is a three minute protection timer built into the air conditioner to protect the unit from unnecessary stresses and wear.

Q: I turned the air conditioner on to heat mode and it isn't blowing air.A: To avoid cold air being blown into the room, the unit will not blow out air until the heat exchanger is warmed up. This may take several minutes. In cases where the temperature outside is extremely low, the unit will often need to defrost itself before operation, which may take up to 10 minutes.

Q: I was using the air conditioner in cooling mode, then turned it off. The unit kept blowing air for a short time afterwards.A: To avoid the growth of mould, the indoor fan will continue to run at low speed for a short timeto dry any moisture inside the unit.

Q: I turned the air conditioner on to cooling mode and it is blowing out mist.A: When the temperature and humidity in the room is high this can occur. Once the humidity and temperature in the room drops, this will stop.

Q: I heard a strange cracking noise from the unit.A: This sound can be caused by refrigerant circulating inside the unit.

Q: My remote control signals are not being received, and the batteries are not flat.A: Remote control signals may not be received when the signal receiver on the air conditioner itself is exposed to direct sunlight or other strong lighting. In this event, turn out some lights or close curtains/blinds.

If you have any further questions or concerns regarding the use of this product, please contact the Kogan.com customer support team.

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Documents

Table of Contents - Kogan.com · 2016. 12. 16. · • When removal or repair is needed, please contact a certified split-system air conditioner service company. Do not attempt repairs