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Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

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Page 1: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance
Page 2: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline 1

Table of Contents

ACRONYMS AND ABBREVIATIONS ....................................................................................................... 3

1. Introduction ....................................................................................................................................... 4

2. Purpose of the Guideline ................................................................................................................ 4

3. MPSA Directive Reference ............................................................................................................. 4

4. Implementation of the HoD PMDS .............................................................................................. 5

5. Process Map of HoD PMDS .......................................................................................................... 6

6. Entering into a Performance Agreement and Compliance .................................................... 7

6.1 Submission of Performance Agreements..................................................................................... 7

6.2 Developing a Performance Agreement: Employee Performance Dimension ...................... 7

6.3 Core Management Competencies ................................................................................................ 8

6.4 Work plan ........................................................................................................................................10

6.5 Personal Development Plan (Annexure C2 of the Directive on PMDS for HoDs) ........13

6.6 Key Government Focus Areas (KGFA) .....................................................................................13

7. Quality Assurance Process for Performance Agreements ....................................................19

8. Reporting timeframes for the OTPs ..........................................................................................19

9. Half-Yearly Review .........................................................................................................................20

10. Annual Performance Assessment ................................................................................................20

11. Annual Evaluation ...........................................................................................................................20

12. Evaluation Panels ............................................................................................................................21

12.1 Composition of HoD Evaluation Panels, Approach and Rationale ......................................21

12.2 Role of Evaluation Panel Members .............................................................................................23

12.2.1 The Role of the Chairperson ......................................................................................................23

12.2.2 The Role of Evaluation Panellists ................................................................................................23

12.2.3 The Role of the EA ........................................................................................................................24

12.2.4 The role of the DG/HoD .............................................................................................................24

12.2.5 The Role of the Secretariat – DPME and OTPs ......................................................................24

12.3 Final Recommendation on Outcomes of Evaluation ..............................................................24

13. National HoD Evaluations Cluster Grouping ..........................................................................25

14. Dealing with Performance Disputes ..........................................................................................25

15. Structuring of evaluation sessions ..............................................................................................26

Page 3: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline2

15.1 Preparation Phase ...........................................................................................................................26

15.2 Planning Phase ................................................................................................................................26

15.3 Evaluation Phase ............................................................................................................................26

15.4 Post-Evaluation Phase ....................................................................................................................27

16. Review of the Guideline on Evaluation of HoDs ....................................................................27

Tables

Table 1: Core Management Competencies ............................................................................................. 9

Table 2: Example of a KRA ........................................................................................................................10

Table 3: Work plan ......................................................................................................................................12

Table 4: Key Government Focus Areas: Supply Chain Management ...............................................14

Table 5: Key Government Focus Areas: Diversity Management and Transformation ....................15

Table 6: Key Government Focus Areas: Integrated Governance .......................................................16

Table 7: Key Government Focus Areas: International and Regional integration ............................17

Table 8: Key Government Focus Areas: Minimum Information Security standards (i.e. MISS) ....18

Table 9: Composition of National Evaluation Panel .............................................................................22

Annexure 1: Quality Assurance template ...............................................................................................28

Annexure 2: Status Report ........................................................................................................................33

Page 4: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline 3

Acronyms and Abbreviations

AGSA Auditor-General South Africa

CMCs Core Management Competencies

DG Director-General

DPME Department of Planning Monitoring and Evaluation

DPSA Department of Public Service and Administration

EA Executive Authority

FOSAD Forum For South African Directors General

HoD Head of Department

HoD PMDS Performance Management Development System for HoDs

KRAs Key Result Areas

MPAT Management Performance Assessment Tool

MPSA Minister for the Public Service and Administration

MTEF Medium Term Expenditure Framework

NT National Treasury

OTP’s Office of the Premiers

OPSC Office of the Public Service Commission

PA Performance Agreement

PMDS Performance Management and Development System

PSC Public Service Commission

Page 5: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline4

1. Introduction

The Directive on the Performance Management and Development System (PMDS) for Heads of Department (HoDs) issued by Ministry of Public Service and Administration necessitated the development of the new Guideline for HoD Performance Management. As the Secretariat supporting the Presidency for HoD evaluations, the DPME in consultation with DPSA, PSC and Offices of the Premiers developed the new Guideline for HoD Performance Management in support of the PMDS for HoDs. The guideline will only apply to HoDs as indicated in the schedules 1, 2 and 3 of the Public Service Act.

Please note that the guideline must be read in conjunction with the Directive on PMDS for HoDs issued by the MPSA.

The Guideline is available on the DPME website at: http://www.dpme.gov.za. Any enquiries regarding the guideline should be directed to DPME to the following e-mail address: [email protected].

Enquiries from provincial departments should be directed to the relevant Offices of the Premiers.

2. Purpose of the Guideline

To ensure the implementation of the MPSA Directive on PMDS for HoDs, EAs and the Evaluation Panels.

3. MPSA Directive Reference

Please refer to the Directive on the Performance Management and Development System for Heads of Department issued by the Ministry of Public Service and Administration with regard to:

Item Policy Section

Scope Section 3

Date of commencement Section 4

HoD PMDS Framework Section 8

Timelines Section 9

HoD Performance contracting and assessments Section 10

Performance Assessments Section 12

The HoD Performance Evaluation Process Section 15

Disputes on Matters Relating to the PMDS Section 19

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Heads of Department Performance Management Guideline 5

4. Implementation of the HoD PMDS

The DPME will be responsible for the implementation of the HoD PMDS for National Directors-General and the Directors-General from the Office of the Premier in each Province. The Provincial DGs with the support of the respective OTP will be responsible for the implementation of the HoD PMDS in their specific Province. The following section provides guidance on the completion of the different steps of the HoD PMDS.

Page 7: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline6

5. Process Map of HoD PMDS

The following map illustrates the entire process of the HoD PMDS. HOD P

MDS

PROCES

SPr

eper

atio

n fo

r PA

Anal

ysis o

f Pr

ogra

ms

and

inte

rven

tion

re

quired

PA C

oncl

uded

30

Apr

il

Agre

emen

t co

nclu

ded

No

agre

emen

t su

bmit d

raft

Med

iation

Late

DPM

E QA

Feed

back

30

day

s

PA A

djus

ted

Subm

it t

o DPM

E

Requ

est

MPS

A Co

ndon

atio

n w

ithi

n 30

day

s

Mid

Yea

r re

view

by

30

Nov

Late

LateAn

nual

Ass

essm

ent

by 3

1 Dec

Annu

al R

epor

t, AG

Re

port

and

oth

erChai

r DG

Pres

/DG P

rov

Eval

uation

Pa

nel:

Revi

ew

Perf

orm

ance

Ca

tego

ry

No

Resp

onse

fr

om E

A w

ithi

n 30

day

sRe

com

men

d Pe

rf C

ateg

ory

Not

agr

ee G

ive

reas

ons

EA

Agre

eBy

Mar

ch

Key

Gov

ernm

ent

Focu

s Ar

eas

20%

Audi

tor

Gen

eral

20

%

Annu

al

Perf

orm

ance

Pl

an 2

0%

Empl

oyee

pe

rfor

man

ce

40%

Rem

edie

s

Requ

est

MPS

A Co

ndon

atio

n w

ithi

n 30

day

s

DG P

res/

DG P

rov

ORG

ANIS

ATIO

NAL

PER

FORM

ANCE

Subm

it t

o DPM

E 30

Apr

ilPA

EA

DG/H

OD

No

Yes

DG/H

OD

EA

A6

6

All

DG

s/H

oDs

perf

orm

ance

agr

eem

ents

will

be

sign

ed b

y th

e M

inis

ter/

MEC

as

the

supe

rvis

or a

nd t

he P

resi

dent

/Pre

mie

r as

the

Exe

cutiv

e A

utho

rity

un

til s

uch

time

that

del

egat

ions

hav

e be

en is

sued

Page 8: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline 7

6. Entering into a Performance Agreement and Compliance (refer to section 10 of HoD PDMS Directive)

All DGs/HoDs are encouraged to compile their own performance agreements. The HoD PMDS process requires interaction between the EA and the HoD. The discussion should focus on the identification of the priority areas and expectations of the HoD’s leadership role. The DG in the Presidency/Province can be consulted if no agreement can be reached between the EA and the HoD. The HoD performance agreement template attached as Annexure C to the Directive on PMDS for HoDs must be completed.

6.1 Submission of Performance Agreements

All performance agreements must be submitted to the DPME on or before 30 April each year. Each OTP must submit all received performance agreements to the DPME within seven days of receipt.

6.2 Developing a Performance Agreement: Employee Performance Dimension

Employee performance dimension explain the areas in which the DG/HoD would be responsible for creating an environment to enable and ensure that these objectives are achieved.

• The EA and the DG/HoD must select key result areas (KRA) which should not be less than 4 and not exceed 10. The KRAs should indicate the DG’s/HoD’s role in achieving the mandate and strategic objectives of the department.

• The next step will be for the EA and the DG/HoD to identify the leadership interventions required for the delivery of the selected key result areas.

• In assessing the leadership interventions, consider which of the 5 Core Competencies listed in Table 1: Core Management Competencies can be applied to deliver the selected key departmental strategic objectives.

• Determine the relevant Batho Pele Principle(s) applicable to the identified customers, clients and or service delivery beneficiaries per strategic objective.

üWho is the customer, client and beneficiary of each strategic objective?

üWhat are the relevant Batho Pele Principle(s) applicable to the strategic objectives?

üWhich Batho Pele Principle(s) need(s) to be strengthened?

• There must be meaningful and relevant integration of the core competencies and the Batho Pele Principles into the Key Result Areas (KRAs).

• Outcome, impact indicators and targets should, as far as possible be included to assess progress of the KRA and to determine whether the leadership interventions are implemented.

Page 9: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline8

6.3 Core Management Competencies

In the application of the CMC the HoD must be able to exhibit the required competency of setting the strategic focus of the department and at this level provide the requisite leadership to senior managers in setting and achieving departmental goals.

Table 1 provides an explanation on the Core Management Competencies. For more detail please refer to Annexure B of the Directive on PMDS for HoDs.

Page 10: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline 9

Table 1: Core Management CompetenciesC

ore

Man

agem

ent

Com

pete

ncie

sStrategic capability

and leadership

DG: Organisational visioning and

direction setting

Programme and Project

Management

DG: Plans and organises

strategically at an organisational level

Financial Management

Change Manage

DG: Champions Change

People Management and Empowerment

DG: Lead Organisation

• Leads and take forward the development of the vision for the organisation. Aligns and cohesively articulate the vision and strategy in the context of the wider government priorities

• Understand and amalgamates environment trends on a macro level and priorities trend towards organisation

• Manage the acceptance of accountability with the organisation

• Shape the organisation culture to reflect required values, give effect to the vision and delivers results

• Consider the social contract of the Public Service and has the pursuit thereof in mind

• Translate the vision into smaller building blocks which in turn leads to the development of strategic and organisation plans which considers

• Long/medium/short terms

• Strategic plans for the proper allocation of resources which contributes to the organisation goals

• Provide the guidelines within which the finances of the organisation as a whole should be managed

• Strategically develops long term monitoring and evaluation tools in terms of financial management at an organisational level

• Sets budget guidelines for the department/organisation based on the strategic direction and objectives

• Identifies and approves partnerships and explores other avenues to achieve financial savings and improved service delivery

• Create an environment that encourages change innovation and improvement

• Identifies broad change strategies to achieve desired results. Sponsors “change agents” (responsible for the change) and creates a network of leaders who support and own the change

• Personally communicates a clear vision of the broad impact of changes. Adopts current infrastructure to change initiatives

• Alerts organisation to broad future learning needs that may affect organisational capacity

• Creates an environment where employees consistently push for improved performance and productivity

• Sets clear expectations about investments in developing employees

• Ensure that policies systems and processes are in place to support continuous learning and that they achieve the intended results

Source: DPSA SMS Competency Framework

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Heads of Department Performance Management Guideline10

Table 2 illustrates an example of a possible KRA with an associated work plan.

Table 2: Example of a KRA

Key Result Area/s Batho Pele Principles Weighting

To provide strategic leadership to implement the mandate of the department through change management interventions

Access to information,

Value for money,

Openness and transparency

25%

* The number of KRAs must not be less than 4 and not exceed 10 and must have a weight of between 10% to 30% (refer to 8.2.3 of the Directive on PMDS for HoDs). The total weight for the Key Result Areas must add up to 100%.

6.4 Work Plan

In crafting the work plan, the following points should be considered:

Key Result Areas:

• The identified KRAs must determine how the leadership interventions will be implemented. Consider the process competencies in the implementation of the leadership interventions. Key result areas must be on a strategic level.

• The strategic areas must be identified and the leadership intervention must come through in the KRA.

• It is important that each of the KRAs, activities and indicators are crafted to ensure that it has a strategic intent and direction (DG/HoD’s role is to oversee, guide, facilitate and provide support etc.)

• The KRAs, activities and indicators should not be operational e.g. the DG/HoD will not develop reports/plans/policies but will provide strategic direction in ensuring that the operational work is undertaken.

• The KRAs must be specifically linked to the activities/outputs, indicators, resource requirements and enabling conditions.

• The KRAs in the employee performance dimension must be worded and weighted exactly the same as the work plan.

Page 12: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline 11

Key Activities

• Determine the key activities that would result in the achievement of the KRA.

• The key activities must be clearly stated and not be broadly crafted.

• The key activities must clearly indicate the DG/HoD’s role in achieving the strategic objectives of the department.

• All the identified key activities must be weighted.

• The weighting of all the key activities for each KRA must add up to 100%. The 10% and 30% rule for KRAs do not apply to key activities (refer to 8.2.3 of the Directive on PMDS for HoDs).

Indicators

• The indicators in the DG/HoD’s work plan must not include the APP targets as this is viewed as duplication between APP and the individual performance dimensions. The DG/HoD’s individual contribution towards the achievement of the departmental strategic goals/objectives must be reflected in the work plan.

• The indicators must be measurable and follow the SMART (specific, measurable, attainable, realistic and time-bound) principles.

Target Dates

• The work plan and the Key Government Focus Areas [KGFA (except the 2 pre-populated KGFAs which are Supply Chain Management (SCM) System and Diversity Management and Transformation)] must have specific target dates in order for it to be time-bound.

• The target dates for the work plan and the Key Government Focus Areas must be linked to the indicators and should not all be aligned to the end of the financial year as this does not assist in half-yearly reporting.

Resource Requirements

• It is important that this area is populated in the work plan and the KGFA’s (e.g. Human capital and financial resources, equipment, etc.).

• The resource requirements must be linked to each KRA and/or key activities.

Enabling Conditions

• These are the internal and external factors that will allow the DG/HoD to perform his/her duties (e.g. support provided by the EA, cooperation from the officials and stakeholders, etc.).

• Each identified factor must be linked to each KRA and/or key activities.

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Heads of Department Performance Management Guideline12

Tabl

e 3:

Wor

k P

lan

Key

Res

ult A

rea

Key

Act

ivit

ies

Wei

ght(

%)1

Perf

orm

ance

Mea

sure

Res

ourc

es

Req

uire

dE

nabl

ing

Con

diti

ons

Targ

et D

ate

Indi

cato

r/Ta

rget

To p

rovi

de s

trat

egic

le

ader

ship

to

impl

emen

t th

e m

anda

te o

f the

de

part

men

t thr

ough

ch

ange

man

agem

ent

inte

rven

tions

Wei

ght

for

KR

A1

(25%

)

Ensu

re e

ffect

ive

and

effic

ient

im

plem

enta

tion

of t

he N

DP

visi

on

2030

and

the

MT

SF

2014

-19

indi

cato

rs

for

the

depa

rtm

ent

50%

31 M

arch

20…

.En

sure

tha

t 80

%

achi

evem

ent

of

MT

SF 2

014-

19

indi

cato

rs

Hum

an c

apita

l

Fina

ncia

l res

ourc

es

Buy-

in a

nd s

uppo

rt

from

the

EA

and

st

akeh

olde

rs

Cha

mpi

on t

he

chan

ge m

anag

emen

t pr

oces

s in

the

de

part

men

t to

ens

ure

the

achi

evem

ent

of t

he

MT

SF in

dica

tors

30%

31 M

ay 2

0….

Ensu

re t

hat

100%

Pe

rfor

man

ce

Agr

eem

ents

of

SMS

and

rel

evan

t em

ploy

ees

are

alig

ned

to t

he

depa

rtm

ent’s

MT

SF

indi

cato

rs

Hum

an c

apita

lPM

DS

Polic

y

30 Ju

ne 2

0….

App

rove

d ch

ange

m

anag

emen

t pl

anH

uman

cap

ital

Coo

pera

tion

of

rele

vant

offi

cial

s in

th

e de

part

men

t

Lead

the

st

akeh

olde

r en

gage

men

ts

to p

rom

ote

the

depa

rtm

ent’s

m

anda

te a

nd

cons

ult

on s

trat

egic

pr

iori

ties

20%

31 M

arch

20…

.A

ppro

ved

stak

ehol

der

enga

gem

ent

plan

co

nsul

ted

with

80%

of

rec

ipie

nts

Hum

an c

apita

l

Fina

ncia

l res

ourc

es

Buy-

in a

nd

part

icip

atio

n fr

om

stak

ehol

ders

Tota

l = 1

00%

1 W

eigh

t: th

e w

eigh

t fo

r al

l the

key

act

iviti

es in

eac

h K

RA

s m

ust

add

up t

o 10

0%

Page 14: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline 13

6.5 Personal Development Plan (Annexure C2 of the Directive on PMDS for HoDs)

The core and process competencies as well as other developmental areas required must be identified on Annexure C (page 33 Directive on PMDS for HoDs) and the details of the interventions must be captured on Annexure C2.

6.6 Key Government Focus Areas (KGFA)

Supply Chain Management System [(Annexure C3.1 of the Directive on PMDS for HoDs) (refer to Table 4)]

• This KGFA is pre-populated, the activities/outputs and indicators/targets are fixed and must not be changed. The department must capture their own baseline data (e.g. all transactions below R500K and the value of these transactions), resource requirements and enabling conditions.

Diversity Management and Transformation [(Annexure C3.2 of the Directive on PMDS for HoDs) (refer to Table 5)]

• This KGFA is also pre-determined and should not be altered. The department’s baseline data must be captured (e.g. % of persons with disabilities, women in SMS positions and the youth in the department). It must be noted that targets are set dependent on the department’s baseline data.

Integrated Governance [(Annexure C3.3 of the Directive on PMDS for HoDs) (refer to Table 6)]

• This KGFA must be populated based on the departmental objectives, table 6 can be used to guide departments. This area requires involvement and support of the DG/HoD in integrated work e.g FOSAD, Clusters, Programme of Action, Provincial Growth and Development Strategies, Inter-Ministerial Committees (IMC) etc. The target dates for this KGFA must be aligned to the indicators and should not only be reported at the end of the financial year. This must be avoided for all the KGFAs that need to be populated by the department. The indicators must be specific and measurable across the KGFAs.

International and Regional Integration [(Annexure C3.4 of the Directive on PMDS for HoDs) (refer to Table 7)]

• This KGFA requires the DG/HoDs to populate the template. In the case of provincial departments which do not integrate internationally or regionally (NEPAD, AU, SADC or any other international bilateral agreements) the DG/HoD can omit this KFGA from their Performance Agreement. The weighting for the remaining KGFAs will therefore be 25% each.

Minimum Information Security Standards [(Annexure C3.5 of the Directive on PMDS for HoDs) (refer to Table 8)]

• In this KGFA, the relevant key focus area activities/outputs, target dates, indicators/targets and baseline data must be populated. Table 8 provides some examples on how to complete this KGFA.

Page 15: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline14

Tabl

e 4:

Key

Gov

ernm

ent

Focu

s Are

a: S

uppl

y C

hain

Man

agem

ent

Ann

exur

e C

3.1

of th

e D

irect

ive

on P

MD

S fo

r H

oDs

mus

t be

used

as

it is

, the

HoD

onl

y ne

ed to

pop

ulat

e th

e de

part

men

t’s o

wn

base

line

data

, res

ourc

ere

quire

d an

d en

ablin

g co

nditi

ons.

Key

G

over

nmen

t Fo

cus A

reas

Key

Foc

us A

rea

Act

ivit

ies

/ Out

puts

Perf

orm

ance

Mea

sure

sB

asel

ine

Dat

aR

esou

rce

Req

uire

dE

nabl

ing

Con

diti

onTa

rget

D

ate

Indi

cato

r / T

arge

t

Dev

elop

and

im

plem

ent

an

effe

ctiv

e an

d ef

ficie

nt s

uppl

y ch

ain

man

agem

ent

syst

em

Ensu

re t

hat

the

num

ber

of

proc

urem

ent

tran

sact

ions

are

m

anag

ed

Ann

ual

10%

red

uctio

n in

the

tot

al

num

ber

of p

rocu

rem

ent

tran

sact

ions

bel

ow R

500K

by

the

end

of t

he fi

nanc

ial y

ear

(3

1 M

arch

)

Tota

l num

ber

of

proc

urem

ent

tran

sact

ions

be

low

R50

0K

Hum

an a

nd

finan

cial

re

sour

ces

• Fi

nanc

ial m

an-

agem

ent

skill

s•

Und

erst

andi

ng

of t

he P

FMA

an

d re

leva

nt

regu

latio

nsEn

sure

tha

t th

e na

ture

of

pro

cure

men

t sp

end

is m

anag

ed

Ann

ual

10%

red

uctio

n in

the

val

ue

of p

rocu

rem

ent

spen

d un

der

R50

0K

Tota

l val

ue o

f pr

ocur

emen

t tr

ansa

ctio

ns

belo

w R

500K

Ensu

re t

hat

ther

e is

sav

ings

on

proc

urem

ent

spen

d

Ann

ual

5% s

avin

g on

ann

ual

proc

urem

ent

spen

dC

urre

nt c

ost

of s

peci

fic

good

s an

d/or

ser

vice

s

Ensu

re t

hat

proc

urem

ent

plan

ning

is

man

aged

Ann

ual

The

fina

lisat

ion

of t

ende

r aw

ards

with

in a

n av

erag

e of

60

days

from

the

dat

e bi

ds c

lose

Ave

rage

num

ber

of d

ays

to a

war

d te

nder

s

Ensu

re t

hat

SCM

ri

sk m

anag

emen

t is

pe

rfor

med

Ann

ual

Ris

k re

spon

se p

lans

for

the

top

5 SC

M r

isks

dev

elop

edR

isk

resp

onse

(m

itiga

tion)

pl

ans

Ensu

re t

hat

the

depa

rtm

ent

pays

all

com

plia

nt s

uppl

ier

invo

ices

with

in 3

0 da

ys o

f rec

eipt

of

invo

ice

Ann

ual

100%

of c

ompl

iant

sup

plie

r in

voic

es p

aid

with

in 3

0 da

ys o

f re

ceip

t of

invo

ice

Ave

rage

sup

plie

r pa

ymen

t da

ys

Page 16: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline 15

Tabl

e 5:

Key

Gov

ernm

ent

Focu

s Are

a: D

iver

sity

Man

agem

ent

and

Tran

sfor

mat

ion

Ann

exur

e C

3.2

of th

e D

irect

ive

on P

MD

S fo

r H

oDs

mus

t be

used

as

it is

, the

HoD

onl

y ne

ed to

pop

ulat

e th

e de

part

men

t’s o

wn

base

line

data

, res

ourc

ere

quire

d an

d en

ablin

g co

nditi

ons.

Key

G

over

nmen

t Fo

cus A

reas

Key

Foc

us A

rea

Act

ivit

ies

/ Out

puts

Perf

orm

ance

Mea

sure

sB

asel

ine

Dat

aR

esou

rce

Req

uire

dE

nabl

ing

Con

diti

onTa

rget

D

ate

Indi

cato

r / T

arge

t

Dev

elop

and

im

plem

ent

an

effic

ient

and

ef

fect

ive

dive

rsity

m

anag

emen

t an

d tr

ansf

orm

atio

n sy

stem

Ensu

re t

hat

equi

ty t

arge

ts

are

met

50%

rep

rese

ntat

ion

of

wom

en a

t SM

S

2% r

epre

sent

atio

n of

pe

rson

s w

ith d

isab

ilitie

s ac

ross

all

leve

ls

Att

ract

ion

of y

outh

into

the

Pu

blic

Ser

vice

Ann

ual

At

leas

t a

1% in

crea

se in

the

re

pres

enta

tion

of p

erso

ns w

ith

disa

bilit

ies

for

depa

rtm

ents

with

re

pres

enta

tion

belo

w 1

%

At

leas

t 20

% in

crea

se in

the

re

pres

enta

tion

of w

omen

at

SMS

for

depa

rtm

ents

bel

ow 3

0%; 5

%

for

depa

rtm

ents

bet

wee

n 30

%

and

40%

and

3%

for

depa

rtm

ents

be

twee

n 41

% a

nd 4

9%

At

leas

t 30

% o

f the

sta

ff in

the

de

part

men

t is

com

pris

ed o

f you

th

Cur

rent

per

cent

age

of r

epre

sent

atio

n of

yo

uth,

per

sons

with

di

sabi

litie

s an

d fo

r w

omen

at

SMS

Hum

an a

nd

finan

cial

re

sour

ces

• K

now

ledg

e of

rel

evan

t H

uman

R

esou

rce

Man

agem

ent

pres

crip

ts

and

legi

sla-

tion

• Su

ppor

t fr

om E

A

Ensu

re t

hat

reas

onab

le

acco

mm

odat

ion

is p

rovi

ded

to e

mpl

oyee

s w

ith

disa

bilit

ies

and

empl

oyee

s w

ith s

mal

l chi

ldre

n

Ann

ual

Rep

ort

on t

he n

umbe

r of

wor

k re

late

d as

sist

ive

devi

ces

prov

ided

in

the

dep

artm

ent

Rep

ort

on r

easo

nabl

e ac

com

mod

atio

n m

easu

res

prov

ided

in t

he d

epar

tmen

t.

Cur

rent

sta

tus

of

prov

isio

n of

ass

istiv

e de

vice

s

Cur

rent

sta

tus

of r

easo

nabl

e ac

com

mod

atio

n m

easu

res

prov

ided

in

the

dep

artm

ent

Ensu

re t

hat

repo

rts

have

di

sagg

rega

ted

data

to

show

be

nefic

iari

es in

ter

ms

of a

ge,

race

, dis

abili

ty a

nd g

ende

r

Ann

ual

Rep

orts

with

dis

aggr

egat

ed d

ata

Cur

rent

sta

tus

of r

epor

ts in

the

de

part

men

t

Page 17: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline16

Tabl

e 6:

Key

Gov

ernm

ent

Focu

s Are

as: I

nteg

rate

d G

over

nanc

e

Ann

exur

e C

3.3

of t

he D

irect

ive

on P

MD

S fo

r H

oDs

mus

t be

use

d to

cap

ture

the

Inte

rnat

iona

l and

Reg

iona

l Int

egra

tion

activ

ities

/out

puts

. T

he t

able

be

low

pro

vide

s ex

ampl

es.

Key

G

over

nmen

t Fo

cus A

reas

Key

Foc

us A

rea

Act

ivit

ies

/ Out

puts

Perf

orm

ance

Mea

sure

sB

asel

ine

Dat

aR

esou

rce

Req

uire

dE

nabl

ing

Con

diti

onTa

rget

Dat

eIn

dica

tor

/ Tar

get

Inte

grat

ed

gove

rnan

cePa

rtic

ipat

e in

G

over

nanc

e an

d A

dmin

istr

atio

n C

lust

er

to e

nsur

e th

at it

s pr

iori

ties

are

achi

eved

31 M

arch

20

…..

Att

end

at le

ast

75%

of

the

Clu

ster

mee

tings

an

nual

ly

50%

of C

lust

er

mee

tings

att

ende

d an

nual

ly

Skill

ed h

uman

re

sour

ces

Coo

pera

tion

and

supp

ort

from

st

akeh

olde

rs

Pa

rtic

ipat

e in

FO

SAD

m

eetin

gsJu

ne a

nd N

ovem

ber

20…

Att

end

both

FO

SAD

m

eetin

gs a

nnua

lly1

FOSA

D m

eetin

g at

tend

ed

Ensu

re im

plem

enta

tion

of c

lust

er P

rogr

amm

e of

A

ctio

n (P

oA)

31 M

arch

20

…..

90 p

er c

ent

of c

lust

er

wor

k im

plem

ente

d 70

% c

lust

er w

ork

com

plet

ed

Supp

ort

the

Min

iste

r to

par

ticip

ate

in In

ter-

Min

iste

rial

Com

mitt

ee

(IMC

)

31 D

ecem

ber

20 …

.5

qual

ity b

riefi

ng

note

s de

velo

ped

on

time

3 qu

ality

bri

efing

no

tes

deve

lope

d on

tim

e28

Feb

ruar

y 20

….

Part

icip

ate

in 7

5% o

f Te

chni

cal T

ask

Team

s A

ctiv

ely

part

icip

ated

in

45%

of T

echn

ical

Ta

sk T

eam

s

Page 18: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline 17

Tabl

e 7:

Key

Gov

ernm

ent

Focu

s Are

as: I

nter

nati

onal

and

Reg

iona

l Int

egra

tion

Ann

exur

e C

3.4

of t

he D

irect

ive

on P

MD

S fo

r H

oDs

mus

t be

use

d to

cap

ture

the

Inte

rnat

iona

l and

Reg

iona

l Int

egra

tion

activ

ities

/out

puts

. T

he t

able

be

low

pro

vide

s ex

ampl

es.

Key

G

over

nmen

t Fo

cus A

reas

Key

Foc

us A

rea

Act

ivit

ies

/ Out

puts

Perf

orm

ance

Mea

sure

sB

asel

ine

Dat

aR

esou

rce

Req

uire

dE

nabl

ing

Con

diti

onTa

rget

Dat

eIn

dica

tor

/ Tar

get

Inte

rnat

iona

l an

d R

egio

nal

inte

grat

ion

Faci

litat

e th

e es

tabl

ishm

ent

of

inte

rnat

iona

l and

reg

iona

l ag

reem

ents

30 A

pril

20 …

.3

sign

ed a

gree

men

ts

1 si

gned

agr

eem

ent

Fina

ncia

l an

d hu

man

re

sour

ces

Coo

pera

tion

and

supp

ort

from

re

gion

al a

nd

inte

rnat

iona

l st

akeh

olde

rsC

oncl

ude

and

impl

emen

t bi

late

ral a

gree

men

ts t

o su

ppor

t th

e A

U in

the

20

63 a

gend

a

30 S

epte

mbe

r 20

….

15 Ja

nuar

y 20

….

Act

ivel

y pa

rtic

ipat

e in

3

AU

For

a to

ado

pt

com

mon

app

roac

hes

Part

icip

ated

in 2

AU

Fo

ra

Coo

rdin

ate

the

deve

lopm

ent

of t

he N

ew

Part

ners

hip

for A

fric

a D

evel

opm

ent

(NEP

AD

) fr

amew

ork

31 Ju

ly 2

0 …

.A

dra

ft N

EPA

D

fram

ewor

k co

nclu

ded

by r

elev

ant

depa

rtm

ents

and

co

untr

ies

Non

e

Faci

litat

e th

e es

tabl

ishm

ent

and

func

tioni

ng o

f the

Join

t C

omm

issi

on b

etw

een

the

Rep

ublic

of S

outh

A

fric

a an

d th

e R

epub

lic

of Z

imba

bwe

30 Ju

ne 2

0 …

.O

ne M

oU s

igne

d N

one

30 N

ovem

ber

20 …

.Pa

rtic

ipat

e in

4

tech

nica

l Com

mitt

ee

Fora

bet

wee

n tw

o co

untr

ies

Non

e

Page 19: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline18

Tab

le 8

: Key

Gov

ernm

ent

Focu

s Are

a: M

inim

um In

form

atio

n Se

curi

ty S

tand

ards

(i.e

. MIS

S)

Ann

exur

e C

3.5

of t

he D

irect

ive

on P

MD

S fo

r H

oDs

mus

t be

use

d to

cap

ture

the

MIS

S ac

tiviti

es/o

utpu

ts. T

he t

able

bel

ow p

rovi

des

exam

ples

.

Key

G

over

nmen

t Fo

cus A

reas

Key

Foc

us A

rea

Act

ivit

ies

/ Out

puts

Perf

orm

ance

Mea

sure

sB

asel

ine

Dat

aR

esou

rce

Req

uire

dE

nabl

ing

Con

diti

onTa

rget

Dat

eIn

dica

tor

/ Tar

get

MIS

SPr

ovid

e gu

idan

ce t

o m

anag

e

info

rmat

ion

and

secu

rity

of

the

dep

artm

ent

at a

ll tim

es t

o st

reng

then

sec

urity

sy

stem

s in

the

dep

artm

ent

31 A

ugus

t 20

…En

sure

tha

t th

ere

is

a fu

lly o

pera

tiona

l bi

omet

ric

secu

rity

sy

stem

rea

dy fo

r us

e

Man

ual s

ecur

ity

syst

em in

pla

ceH

uman

and

fin

anci

al

reso

urce

s

Con

duci

ve

envi

ronm

ent

Ensu

re t

hat

a se

curi

ty

thre

at a

nd r

isk

asse

ssm

ent

is c

ondu

cted

for

the

depa

rtm

ent

30 S

epte

mbe

r 20

Ove

rsee

tha

t 3

secu

rity

thr

eats

and

ri

sk a

sses

smen

ts a

re

cond

ucte

d

2 se

curi

ty t

hrea

ts

and

risk

con

duct

ed

Ensu

re t

he a

ppro

val a

nd

impl

emen

tatio

n of

an

inte

rnal

se

curi

ty p

olic

y

30 Ju

ne 2

0 …

Inte

rnal

sec

urity

po

licy

appr

oved

and

im

plem

ente

d

Dra

ft po

licy

Ove

rsee

tha

t st

aff m

embe

rs

wor

king

with

con

fiden

tial

info

rmat

ion

are

vett

ed

End

of 4

th q

uart

erO

vers

ee t

hat

100%

of

sta

ff w

orki

ng w

ith

confi

dent

ial i

nfor

mat

ion

are

vett

ed a

nd n

ewly

ap

poin

ted

offic

ials

are

ve

tted

with

in 6

mon

ths

41%

of o

ffici

als

in

the

depa

rtm

ent

wor

king

with

co

nfide

ntia

l in

form

atio

n ar

e ve

tted

Page 20: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline 19

7. Quality Assurance Process for Performance Agreements

In the compliance and quality assurance phase the following will be assessed:

• Annexure C (cover page and PA) must be completed together with the work plan (C1) the Personal Development Plan (C2) and the KGFAs (C3.1 – 3.5).

• The perfomance agreement must be signed, dated and all pages (including the work plan) must be initialled by both the Executive Authority (EA) and the Head of Department (HoD).

• Signatories must adhere to the signing and submission compliance requirements.

• After a copy of the HoD’s performance agreement is submitted to the DPME and the OTP, a quality assurance process will be undertaken by the DPME and relevant OTPs.

• The performance agreements of the DGs/HoDs in Provinces must be submitted to the DPME and the relevant OTPs on or before 30 April of each year. The DPME and OTPs will conduct quality assurance of the DGs/HoDs’ performance agreements and provide feedback by 31 May each year.

• If amendments are required, the performance agreement must be revised, initialled, signed and re-submitted to DPME and the OTPs within 30 days of receipt.

• If amendments were not considered by the DG/HoD reasons for non-consideration must be provided using the quality assurance template (see Annexure 1) and must be submitted to the DPME within 30 days from receipt of the feedback.

8. Reporting timeframes for the OTPs

All OTPs are required to submit the following reports to the DPME:

• OTPs must submit the completed checklist for each performance agreement received and a report on the status of compliance as well as the quality assurance findings to DPME by 7 June of each year.

• Half-yearly reviews received from HoDs in the Province as well as a status report due on or before 7 December annually. (Refer to Annexure 2)

• Annual assessments received from HoDs in the Province as well as a status report due on or before 15 January annually. (Refer to Annexure 2)

• Report on the final outcome of evaluations conducted, due on or before 30 April annually.

Page 21: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline20

9. Half-Yearly Review

According to the Directive on PMDS for HoDs issued by MPSA, the half-yearly review must be finalised between 1 September and 30 November each year and the result must be captured on Annexure F of the Directive on PMDS for HoDs. Once completed, the half-yearly review must be filed with the DPME on or before the 30 November each year. A specific date for the half-yearly review must be indicated on the cover page of the DG/HoD’s performance agreement. The DG/HoD will be assessed by the EA on the employee performance dimension and the KGFAs at the half-yearly review. Highly effective performance requires evidence which must be provided together with the half-yearly review.

10. Annual Performance Assessment

The Directive on PMDS for HoDs issued by MPSA indicates that the annual performance assessment must be conducted and the performance outcomes be captured on Annexure G (Directive on PMDS for HoDs) and submitted to DPME/OTP on or before the 31 December each year. The specific date for the DG/HoD’s annual performance assessment must be captured on the cover page of the Performance Agreement. The EA will conduct the annual performance assessment with the DG/HoD and assess the employee performance dimension as well as the KGFAs for the period under review. Discussion between the EA and the DG/HoD on the Auditor-General dimension and the organisational performance (APP) must be provided together with a motivation to the DPME/OTP.

11. Annual Evaluation

It is the responsibility of the department to provide the DPME/OTP with the required documents (as indicated below) in preparation for the annual evaluation sessions. All the documents below must be submitted to the DPME and the relevant OTPs by 31 October of each year if it was not previously provided. These documents will assist the evaluation panel to engage and contextualise in preparation for the HoD’s performance evaluation. The principles of consistency, openness and fairness must be adhered to in the utilisation of additional information. If the DG/HoD has less than 12 months in the post he/she would still be assessed and the evaluation panel would take into account, the period of service when evaluating their performance category. The Secretariat will analyse and summarise these documents in preparation for the evaluation sessions. If the relevant documentation is not received within the stipulated timeframe the DG/HoD cannot be evaluated.

Page 22: Table of Contents - DPME · 2019. 7. 24. · Annexure 2: Status Report ... (refer to section 10 of HoD PDMS Directive) All DGs/HoDs are encouraged to compile their own performance

Heads of Department Performance Management Guideline 21

• Performance Agreement.

• Half-yearly Performance Review with the completed HoD PMDS calculator.

• Annual Performance Assessment with the completed HoD PMDS calculator.

• Annual Performance Plan.

• Annual Report including the Auditor-General’s opinion.

• Data on the actual performance must be provided for all the KGFAs.

• Any other pertinent or relevant documentation/evidence.

12. Evaluation Panels

12.1 Composition of HoD Evaluation Panels, Approach and Rationale

For national Heads of Department, the Cluster Grouping approach has been adopted in order for the HoD Evaluation process to be conducted by relevant members within a Cluster. For example, the evaluation of DGs falling within the Infrastructure Development Cluster will be grouped together and consist of the relevant panel members. In order to expedite performance evaluations, block meetings per cluster will be arranged.

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Heads of Department Performance Management Guideline22

Table 9: Composition of National Evaluation Panel

National DGs Evaluation Panel (Excluding the DG in the Presidency) and CEOs of Schedule 3 departments

The Chairperson (DG in the Presidency/Minister in the Presidency)

Option 1 (Peers) Option 2 (Hybrid) Option 3 (Executive)

• 3 DGs from other national departments including the Cluster Chairperson

• DGs and EAs • 3 EAs

Provincial HoD Evaluation PanelThe Chairperson (DG in the Province/Premier)

Option 1 (Peers) Option 2 (Hybrid) Option 3 (Executive)

• 3 other HoDs from the same Province

• HoDs and EAs from the same Province

• EAs from the same Province

Evaluation panel for the DG in the Presidency and Provincial DGsthe Chairperson (PSC)

Option 1 (PSC) Option 2 (Hybrid) Option 3 (Executive)

• PSC Chairperson and/or Commissioners

• DGs from other Provinces

• Peer DGs from other Provinces

• EAs

• 3 EAs (National or Provincial)

• The DG who will be evaluated is given the opportunity to address the panel on his/her performance.

• The EA, if he/she so desires may also address the panel.

• Additional members may be invited and could comprise of experts in the different fields e.g. Infrastructure, Social Development and Economic Sectors.

• Additional members can be: National and other Provincial HoDs, Provincial Commissioners (Planning Commission, PSC and other Commissions), leaders from Business, Civil Society or NGOs, Portfolio Committee members, etc.

• Number of panellists should not exceed five.

• The panellists should be familiar with the work of the department.

• When members of the evaluation panel are to be evaluated, they will be replaced by another HoD/DG.

• All HoDs in the Province will be evaluated on the same day whilst the cluster approach will be used for national DGs. The evaluation for national DGs will take place over a number of sessions.

• The panellists should avoid canceling the evaluation sessions as this would lead to delays in finalising the evaluation process.

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Heads of Department Performance Management Guideline 23

12.2 Role of Evaluation Panel Members

12.2.1 The Role of the Chairperson

• Appoint the evaluation panel members who will evaluate the relevant HoD’s performance (with support from the relevant secretariat).

• Preside over and Chair all the HoD evaluation panel meetings.

• Address principles of rigor, objectivity, confidentiality and conflict of interest.

• Direct the discussions and maintain formal meeting protocol during the meetings.

• Present the recommendations of the evaluation panel to the relevant EAs once the deliberations have been finalised.

• Ensure consistency in the application of performance evaluation panel procedures.

• Strengthen oversight and monitor, together with the rest of the panel, whether HoDs are performing effectively and are adhering to relevant norms and standards.

• Facilitate better co-ordination, identify service delivery challenges and find solutions to these.

• Intervene where there are blockages or challenges during the performance evaluation process.

12.2.2 The Role of Evaluation Panellists

• They must be familiar with the content of the evaluation panel documents prior to the evaluation sessions.

• Acquaint themselves with the content of individual and organisational evaluation for the applicable department.

• Must be objective and strive to formulate advice based on evidence and facts.

• Strive to reach consensus at the meeting on the level of performance of the HoD regarding each performance aspect and where necessary, recommend improvement.

• The members of the evaluation panel must consider all aspects including the individual employee performance dimension, among others, when making recommendations on the outcome of the HoD’s performance.

• Advise the Chairperson of the evaluation panel on the outcome of the performance of the HoDs.

• All evaluation panel members must, once the performance outcome recommendation has been produced and approved by all panel members, sign the relevant evaluation documentation before the meeting is adjourned.

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Heads of Department Performance Management Guideline24

12.2.3 The Role of the EA

• To facilitate performance discussion with the DG/HoD in their department and sign the relevant documentation.

• Once panel feedback is provided, the EA has 30 days to respond to the Chairperson of the evaluation panel regarding the final decision on the DG/HoD’s performance.

• To ensure that feedback is provided to the DG/HoD seven days after the final decision has been made and submitted to the chairperson of the evaluation panel.

12.2.4 The Role of the DG/HoD

• To facilitate the submission of all evaluation documentation to the DPME timeously.

• To ensure that all relevant documentation submitted to the DPME are completed and signed by both parties.

• If there are pre-identified questions relating to his/her performance the DG/HoD must respond prior to the evaluation session.

• To avail himself/herself on the day of the evaluation session.

12.2.5 The Role of the Secretariat – DPME and OTPs

Refer to section 20.4 and 20.5 of the Directive on PMDS for HoDs issued by the MPSA.

• Analyse and summarise the performance assessment documents for ease of reference for the panellists.

• All documentation relevant for the evaluation session must reach the panellists five days prior to the evaluation session.

• Act as secretariat during the evaluation sessions.

• Ensure that the documentation from the panel sessions reach the relevant EA for final decision.

12.3 Final Recommendation on Outcomes of Evaluation

The panel will consider whether the finalised annual assessment between the EA and the DG/HoD accurately reflect the performance of the DG/HoD using the supporting documents. Mitigating factors will be considered, for example, DG’s who improved the audit outcomes from a low baseline, where the employee performance rating is high and the departmental performance is low due to historical reasons. In consideration of the mitigation factors, the panel can recommend a different performance category for the HoD.

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Heads of Department Performance Management Guideline 25

13. National HoD Evaluations Cluster Grouping

No Cluster Group

1 Infrastructure Development Communications, Public Enterprises, Environmental Affairs, Energy, Human Settlements, Public Works, Transport, Telecommunications and Postal Services, Government Printing Works

2 Economic Sector & Employment

Agriculture, Forestry & Fisheries, Economic Development, Mineral Resources, Rural Development & Land Reform, Tourism, National Treasury, Labour, Science & Technology, Trade & Industry, International Relations & Cooperation, Small Business Development, Public Enterprises, Government Pensions Administration Agency, Government Technical Advisory Centre

3 Governance & Administration

Justice & Constitutional Development, Public Service & Administration, The Presidency, Planning Monitoring and Evaluation, Public Service Commission, The National School of Government, Statistics South Africa, Centre for Public Service Innovation, Office of the Chief Justice.

4 Human Development Arts & Culture, Health, Sport & Recreation, Basic Education, Higher Education & Training

5 Social Protection Community Development

Cooperative Governance, Traditional Affairs, Social Development, Women, Water & Sanitation, Municipal Infrastructure Support Agency

6 Justice, Crime & Security Correctional Services, Defence, Military Veterans, Home Affairs, Police, State Security, Independent Police Investigative Directorate, Civilian Secretariat for Police, South African Police Services

14. Dealing with Performance Disputes

Please refer to Section 19 of the Directive on PMDS for HoDs issued by the MPSA.

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Heads of Department Performance Management Guideline26

15. Structuring of Evaluation Sessions

15.1 Preparation Phase

Each Secretariat has an important role in ensuring that the relevant evidence has been collated timeously, checked/verified, analysed and summarised for each DG/HoD. It is imperative that departments submit all relevant documents by end of October each year. The Secretariat must provide the requisite support to the Chairperson of the relevant evaluation panel who plays a significant role during the evaluation of the HoDs. It is, therefore, essential that the Chairperson be well-prepared for evaluation panel meetings and ensure the same for their fellow panel members. The evaluation of a HoD will be based on performance documents received and desktop analysis by the Secretariat. The relevant HoD being evaluated could be requested to present information to clarify his/her performance.

15.2 Planning Phase

The relevant Chairperson formally communicates with the evaluation panel members and forwards the necessary documentation via the Secretariat to the panellists.

Chairpersons should request panel members to go through the documentation and prepare questions for clarification to be directed to the relevant EA and HoD. Where possible, these questions should be forwarded to the Secretariat at least two weeks before the panel meeting. Questions may also be raised during the evaluation panel meeting and should be directed to the DG/HoD being assessed.

In the event that consensus cannot be reached on the recommendation of performance outcomes, a majority rule applies, however minority position must be indicated. The Chairperson should, at all times endeavor to achieve consensus.

The Chairperson is responsible for summarising the findings of the evaluation panel to ensure that all relevant facts are included in the minutes taken by the Secretariat.

15.3 Evaluation Phase

The Chairperson will be responsible for structuring the evaluation sessions. Evaluation panel members should set aside a maximum of two hours for the evaluation of each HoD. The EA is welcome to address the panel. If the HoD being evaluated cannot attend any evaluation session, the HoD will be given at most two opportunities to be evaluated, failing which the assessment will be finalised in their absence.

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Heads of Department Performance Management Guideline 27

The agenda for an evaluation meeting could be structured as follows:

1. Welcome and introductions.

2. Discussion of process/purpose.

3. Written or recorded overview by the EA outlining key achievements by their Department and the relevant DG/HoD. This must include employee performance dimension, APP achievements, all the KGFAs and the AG results.

4. Overview by the DG/HoD and response to pre-identified questions (At this point the DG/HoD being evaluated will be released).

5. Evaluation deliberations commence until a final decision on the performance ratings are agreed upon by the panel members as well as feedback on the areas for improvement for the DG/HoD.

6. Closure.

15.4 Post-Evaluation Phase

1. The recommendation of the panel will be conveyed in writing by the Chairperson to the EA. Should the EA have any queries regarding the recommendation of the panel this must be directed to the Chairperson.

2. The relevant EA will be required to respond to the panel within 30 days. If no response is received, it will be regarded that the relevant EA concurs with the recommendation of the panel. This will then become the final result and must be communicated by the EA to the DG/HoD within seven days.

16. Review of the Guideline on Evaluation of HoDs

This Guideline will be reviewed on a periodic basis and changes will be effected where necessary.

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Heads of Department Performance Management Guideline28

Ann

exur

e 1:

Qua

lity

Ass

uran

ce t

empl

ate

QU

ALI

TY

ASS

UR

AN

CE

FE

ED

BA

CK

ON

DG

/HoD

PE

RFO

RM

AN

CE

AG

RE

EM

EN

T

Nam

e of

DG

/HoD

Nam

e of

Dep

artm

ent

Nat

iona

l/Pro

vinc

e

Perf

orm

ance

cyc

le

Ent

erin

g in

to a

Per

form

ance

Agr

eem

ent

Com

plia

nce

area

Yes/

No

If n

o - p

leas

e pr

ovid

e re

ason

s an

d ac

tion

pla

n

Dat

e of

co

mm

unic

atio

n of

rea

sons

th

ereo

f wit

h D

PM

E/O

TP

Feed

back

by

DP

ME

/OT

P t

o de

part

men

ts

Res

pons

e by

dep

artm

ents

on

set

ti

me-

fram

es

Agr

ee w

ith

reco

mm

enda

tion

s D

isag

ree

wit

h re

com

men

dati

ons

– P

rovi

de R

easo

nsa)

T

he E

A a

nd th

e H

oD e

nter

ed in

to

a Pe

rfor

man

ce A

gree

men

t (P

A)

on o

r be

fore

30

Apr

il an

nual

lyb)

T

he P

A w

as fi

led

with

the

DPM

E/re

leva

nt O

ffice

of

the

Prem

ier

by

the

30 A

pril

annu

ally

c)

PA t

empl

ates

(C

1 –

C3.

5) w

ere

popu

late

d fo

r en

teri

ng

into

a

perf

orm

ance

con

trac

td)

PA

was

sig

ned,

dat

ed a

nd a

ll pa

ges

wer

e in

itial

ed b

y bo

th p

artie

se)

H

alf-y

ear

and

annu

al a

sses

smen

t da

tes

wer

e pr

ovid

ed

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Heads of Department Performance Management Guideline 29

Com

plia

nce

area

Yes/

No

If n

o - p

leas

e pr

ovid

e re

ason

s an

d ac

tion

pla

n

Dat

e of

co

mm

unic

atio

n of

rea

sons

th

ereo

f wit

h D

PM

E/O

TP

Feed

back

by

DP

ME

/OT

P t

o de

part

men

ts

Res

pons

e by

dep

artm

ents

on

set

ti

me-

fram

es

Agr

ee w

ith

reco

mm

enda

tion

s D

isag

ree

wit

h re

com

men

dati

ons

– P

rovi

de R

easo

nsE

mpl

oyee

dim

ensi

on

f) T

here

are

bet

wee

n 4

and

10 K

RA

sg)

Ea

ch

KR

A

was

al

loca

ted

a w

eigh

ting

of n

ot le

ss th

an 1

0% a

nd

not

mor

e th

an 3

0%h)

T

he w

eigh

ting

of t

he K

RA

s ad

ds

up t

o 10

0%i)

The

K

RA

s re

flect

st

rate

gic

dire

ctio

n/ro

le t

o be

pro

vide

d by

th

e D

G/H

oDj)

The

K

RA

s w

ere

linke

d to

th

e re

leva

nt B

atho

Pel

e Pr

inci

ples

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Heads of Department Performance Management Guideline30

Com

plia

nce

area

Yes/

No

If n

o - p

leas

e pr

ovid

e re

ason

s an

d ac

tion

pla

n

Dat

e of

co

mm

unic

atio

n of

rea

sons

th

ereo

f wit

h D

PM

E/O

TP

Feed

back

by

DP

ME

/OT

P t

o de

part

men

ts

Res

pons

e by

dep

artm

ents

on

set

ti

me-

fram

es

Agr

ee w

ith

reco

mm

enda

tion

s D

isag

ree

wit

h re

com

men

dati

ons

– P

rovi

de R

easo

ns(K

GFA

s:Su

pply

Cha

in M

anag

emen

t Sy

stem

(C

3.1)

- 20

%

k)

Pre-

popu

late

d in

form

atio

n fr

om

HoD

D

irect

ive

mus

t be

us

ed

for

the

KG

FA. H

ave

the

base

line

data

, re

sour

ce

requ

irem

ents

an

d en

ablin

g co

nditi

ons

been

po

pula

ted

for

the

depa

rtm

ent

Div

ersi

ty M

anag

emen

t an

d Tr

ansf

orm

atio

n (

C3.

2) -

20%

l)

Pre-

popu

late

d in

form

atio

n fr

om

HoD

D

irect

ive

mus

t be

us

ed

for

the

KG

FA. H

ave

the

base

line

data

, re

sour

ce

requ

irem

ents

an

d en

ablin

g co

nditi

ons

been

po

pula

ted

for

the

depa

rtm

ent

Inte

grat

ed g

over

nanc

e (

C3.

3) –

20%

m

) H

as t

he K

GFA

sho

wn

how

the

H

oD w

ill c

ontr

ibut

e an

d in

tegr

ate

the

wor

k of

the

dep

artm

ent

with

th

at o

f the

rel

evan

t cl

uste

rs

Inte

rnat

iona

l and

reg

iona

l int

egra

tion

(C

3.4)

- 20

%n)

H

as t

he K

GFA

sho

wn

how

the

H

oD w

ill c

ontr

ibut

e an

d in

tegr

ate

the

wor

k of

the

dep

artm

ent

with

re

leva

nt in

tern

atio

nal a

nd r

egio

nal

inst

itutio

ns?

If

the

depa

rtm

ent

is

not

invo

lved

in

Inte

rnat

iona

l an

d re

gion

al w

ork,

this

KG

FA c

an b

e om

itted

and

the

wei

ghtin

gs w

ill

chan

ge t

o 25

% fo

r ea

ch K

GFA

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Heads of Department Performance Management Guideline 31

Com

plia

nce

area

Yes/

No

If n

o - p

leas

e pr

ovid

e re

ason

s an

d ac

tion

pla

n

Dat

e of

co

mm

unic

atio

n of

rea

sons

th

ereo

f wit

h D

PM

E/O

TP

Feed

back

by

DP

ME

/OT

P t

o de

part

men

ts

Res

pons

e by

dep

artm

ents

on

set

ti

me-

fram

es

Agr

ee w

ith

reco

mm

enda

tion

s D

isag

ree

wit

h re

com

men

dati

ons

– P

rovi

de R

easo

nsM

inim

um In

form

atio

n Se

curi

ty S

tand

ards

(M

ISS)

(C

3.5)

– 2

0%o)

H

as t

he K

GFA

sho

wn

how

the

H

oD

will

m

anag

e in

form

atio

n an

d se

curi

ty o

f the

dep

artm

ent

as

defin

ed i

n th

e M

ISS

func

tions

in

the

depa

rtm

ent?

Wor

kpla

n p)

T

he w

ordi

ng a

nd se

quen

cing

of t

he

KR

As

are

copi

ed e

xact

ly th

e sa

me

as

the

empl

oyee

pe

rfor

man

ce

dim

ensi

on

q)

Each

K

RA

is

cl

earl

y lin

ked

to

key

activ

ities

, pe

rfor

man

ce

mea

sure

men

t, re

sour

ce r

equi

red

and

enab

ling

cond

ition

sr)

Ea

ch k

ey a

ctiv

ity f

or a

KR

A m

ust

be w

eigh

ted

s)

T

he

tota

l w

eigh

ting

of

the

key

activ

ities

for

eac

h K

RA

mus

t ad

d up

to

100%

. The

10%

to

30%

do

not

appl

y w

ith t

he w

eigh

ting

of

the

key

activ

ities

t)

Each

key

act

ivity

is

mea

sura

ble,

sp

ecifi

c, ac

tion

orie

nted

, re

alis

tic

and

time-

boun

d

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Heads of Department Performance Management Guideline32

Com

plia

nce

area

Yes/

No

If n

o - p

leas

e pr

ovid

e re

ason

s an

d ac

tion

pla

n

Dat

e of

co

mm

unic

atio

n of

rea

sons

th

ereo

f wit

h D

PM

E/O

TP

Feed

back

by

DP

ME

/OT

P t

o de

part

men

ts

Res

pons

e by

dep

artm

ents

on

set

ti

me-

fram

es

Agr

ee w

ith

reco

mm

enda

tion

s D

isag

ree

wit

h re

com

men

dati

ons

– P

rovi

de R

easo

nsPe

rson

al D

evel

opm

ent

Pla

nu)

T

he c

ore,

pro

cess

com

pete

ncie

s an

d ot

her

deve

lopm

enta

l ar

eas

have

bee

n id

entifi

ed a

nd c

aptu

red

in t

he P

A

Com

men

ts

____

____

____

____

____

____

__

____

____

____

____

____

____

__

Sign

atur

e of

DG

/HoD

Sign

atur

e of

Exe

cutiv

e A

utho

rity

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Heads of Department Performance Management Guideline 33

Ann

exur

e 2:

Sta

tus

Rep

ort

RE

PO

RT O

N T

HE

SU

BM

ISSI

ON

OF

HA

LF-Y

EA

RLY

RE

VIE

WS

AN

D A

NN

UA

L A

SSE

SSM

EN

TS

NA

ME

OF

HO

DD

EPA

RTM

EN

T

RA

TIN

GS

%

OB

TAIN

ED

DA

TE

R

EC

EIV

ED

RE

ASO

NS

FOR

N

ON

CO

MP

LIA

NC

E

WIT

H H

ALF

-YE

AR

LY

RE

VIE

WS

HO

DE

AA

GR

EE

D

RA

TIN

G

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Heads of Department Performance Management Guideline34

Notes

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Heads of Department Performance Management Guideline 35

Notes

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Heads of Department Performance Management Guideline36

Notes

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