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THE DELL-URSINUS COLLEGE PARTNERSHIPFOR UBIQUITOUS COMPUTING
Copyright John King, Tim Wilkinson, and Mary K. Gershon, 2001. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright appears on the reproduced materials and notice is given
that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.
John P. King, Ph.D.Chief Information Officer
Ursinus College
Mary K Gershon, Tim WilkinsonAccount Executives
Dell Computer Corporation
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ABOUT URSINUS COLLEGE•Character: Independent liberal arts• Founded: 1869• Location: Collegeville, Pa., 28 miles northwest of Philadelphia• Enrollment: 1,334 students• Student Demography: 47 percent men, 53 percent women; students from more
than 26 states and 20 foreign countries.• Average SAT Scores: 1202• Faculty: 137 faculty, 94 percent of full-time faculty hold terminal degree• Student/Faculty Ratio: 12:1• Campus: 168 acres, 59 buildings.• Endowment: $100.3 million• Annual Operating Budget: $34 million (E&G, $28 million)•Information Technology Budget (excludes voice): $2.25 million (6.6% of total
budget. 8.0% of E&G)• Residential character: 95% of students live on campus•Academic environment: 14 prestigious honor societies including Phi Beta Kappa• After Ursinus: Within five years of graduation, 75 percent of Ursinus graduates enter graduate and professional schools.
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URSINUS COLLEGE
URSINUS LAPTOP INITIATIVE
WHY LAPTOPS?Pedagogical Considerations Enhance Teaching & Learning Through…
Presentation & DemonstrationCommunicationActive InvolvementInteraction & CollaborationIndividualization (Re: Learning Styles)
Equity of AccessUbiquitous Access
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URSINUS COLLEGE
URSINUS LAPTOP INITIATIVE
WHY LAPTOPS?Institutional Considerations Competitive Advantage
Student Expectations & Admissions RecruitmentFaculty RecruitmentStudent Performance/ExperienceTech Resource Availability & Use vis-a-vis OthersIndividualization (Re: Learning Styles)
Technical Support Focus & Infrastructure IssuesStandardizationReduce Number of LabsMinimize Obsolescence Risk
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URSINUS COLLEGE
Recommend or Require Incoming Students to Have
Own Computers
Provide Ability to Purchase Own Computers as Part of
Tuition
Recommend
Now
Will Recommend or Require in Next
2 Years
Provided Now Will Provide in
the Next 12 Months
All institutions of higher education
46.5% 60.6% 11.3% 17%
Universities:
47.4 63 13.4 19.1
4-year colleges
54.1 66.5 10.6 22.9
2-year colleges
28.3 38.6 4.1 6.7
Public colleges and universities
41.7 54.6 9.0 11.6
Private colleges and universities
54.2 70.2 15.2 25.7
Large institutions
46.4 57.8 10.4 14.5
Medium-size institutions
42.0 63.0 14.9 21.1
Small institutions
53.4 62.9 8.2 16.4
STUDENT INITIATIVES
Source: The Chronicle of Higher Education Subscriber Study, 2000
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URSINUS COLLEGE
URSINUS LAPTOP INITIATIVE
PLANNING1998-99: PlanningBasic Infrastructure
Campus NetworkClassrooms
Instructional Technology ToolsLaptop Program ModelSupport/StaffingFunding/Financial ModelCommitment to Move ForwardCampus Involvement
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URSINUS COLLEGE
URSINUS LAPTOP INITIATIVE
IMPLEMENTATIONSummer 1999: Implementation Step OneNetwork UpgradesBuilding & Network WiringLaptops Distributed to Full-time Faculty
Training/Orientation for FacultySupport/Staffing
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URSINUS COLLEGE
URSINUS LAPTOP INITIATIVE
IMPLEMENTATION1999-2000: Implementation Step TwoRoll-Out Planning for StudentsAdmissions MarketingDiscussions with Current StudentsInstructional Technology Support Development
Implement Staffing PlanIT Tools/BlackboardMultimedia Development Resource Center
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URSINUS COLLEGE
URSINUS LAPTOP INITIATIVE
IMPLEMENTATIONSummer 2000: Formal Program Kick-offStudent Roll-Out
Procurement & Support IssuesFaculty Conference
Keynote Address By David BrownFaculty Break-out Sessions
2000-2001: Re-visiting Vendor Selection
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URSINUS COLLEGE
URSINUS LAPTOP INITIATIVERE-VISITING VENDOR SELECTION
Student Roll-OutProcurement & Support Issues
Initial Vendor/Manufacturer RelationshipTransactional
New Model/Vendor EvaluationMultiple Vendors
Included Initial Vendor/ManufacturerValue/Price-PerformancePartnership Opportunities
Student InvolvementNew Partnership with Dell
Summer 2001 and forward
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URSINUS COLLEGE
URSINUS LAPTOP INITIATIVEDELL SERVICES
DELL UNIVERSITY PROGRAMDedicated Account/Project Management Team
Local Higher Ed Account ManagerCorporate Higher Ed Account SupportCustom Factory Integration RepCorporate Manufacturing/Sales RepDell Financial Services Rep
Work with Dell Team To….Identify/Define Long-Range Tech Plan
Laptops, Servers, Storage, Maintenance, Financing, Etc.
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URSINUS COLLEGE
URSINUS LAPTOP INITIATIVEDELL SERVICES
DELL UNIVERSITY PROGRAMProject Management Support
Evaluation & Image Build UnitsScheduling/Mile-StonesProcurementService/Maintenance
Custom Factory IntegrationImagingRestore CD for Custom ImageAsset Tagging
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URSINUS COLLEGE
URSINUS LAPTOP INITIATIVEDELL SERVICES
DELL UNIVERSITY PROGRAMPremier Page
Student, Parent & Staff PurchasesAdditional Institutional PurchasesReports
Dell Financial ServicesLeasingRefresh/Turn-In Support
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URSINUS COLLEGE
THE DELL-URSINUS PARTNERSHIP
Model Selection: Latitude C500Celeron 700 Mhz14.1inch XGA Active Matrix Display 128 MB RAMIntegrated 10/100 Ethernet, 56K ModemTwo Spindle
10 GB HD & Swappable/Modular CD, FloppyTouch Pad & Track Stick
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URSINUS COLLEGE
THE DELL-URSINUS PARTNERSHIP
Custom ImageMicrosoft Campus Agreement
Windows 2000,Office 2000, Publisher, Front Page, Etc.
Internet Tools (Adobe. Real Player, Etc.)Windows 2000,Office 2000, Publisher, Front Page, Etc.
Specialized Software (Derive, Etc.)
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URSINUS COLLEGE
THE DELL-URSINUSPARTNERSHIP
Dell Selected 06/01/2001Model Specifications ConfirmedProject Management Team ConfirmedProject Schedule DeterminedWeekly Status Meetings Scheduled
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URSINUS COLLEGE
THE DELL-URSINUSPARTNERSHIP
Custom Factory Integration ProcessTwo Units for Image Build Received 06/08/2001Project Details Confirmed 06/14/01Custom Factory Integration Services Agreements
signed 06/21/01 Initial Technical Specifications for Image Build
Received 06/22/01Custom Image on HD Sent to Dell 07/03/01 along with ID Plates/Asset TagsTechnical Specifications Revised 07/06/01 based
on image
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URSINUS COLLEGE
THE DELL-URSINUSPARTNERSHIP
Custom Factory Integration ProcessEngineering Development for Image Install Started 07/11/01
Test with Hardware Components & PeripheralsTest Placement of ID/Asset Plate
Validation Hard Drive/Image Sent to Ursinus 07/25/01Image Tested 7/27/01
Image on HD with Required Changes Sent to DellUpdated HD/Image Received, Tested & Accepted 08/02/01 Pilot Manufacture of Laptop Completed 08/02/01
Custom Restore CD Developed“First Article” Laptop Received, Tested & Accepted 08/03/01
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URSINUS COLLEGE
THE DELL-URSINUS PARTNERSHIP
Fall 2001 Laptop Roll-OutManufacturing Of Ursinus Laptop Begun 08/09/01First Laptops Arrive at Ursinus 08/13/01Ursinus Staff Customizes Units for Individuals
Name Laptop & Add to Windows 2000 DomainNetwork Log-On and Exchange Mail Set-Up
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URSINUS COLLEGE
Ursinus Staff Customizes Units for Individuals
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URSINUS COLLEGE
Ursinus Staff Customizes Units for Individuals
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URSINUS COLLEGE
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URSINUS COLLEGE
Ursinus Staff Customizes Units for Individuals
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URSINUS COLLEGE
URSINUS LAPTOP INITIATIVELAPTOP DISTRIBUTION TO STUDENTS
Orientation Sessions (With Dell Participation)5 Sessions of ~80 Students Each
Introduction & Program OverviewResponsibilities & Policies
Break-Out Into 4 Smaller groups of 20-25Laptops Labeled for Individual StudentsPrinter & Ursinus Resource CD
Hands-On With Laptops Feature OverviewsPlug In Cables, Swap Modular PeripheralsBoot Up, Log InDesktop, Navigation & Software OverviewOutlook & Blackboard Overview
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URSINUS COLLEGE
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URSINUS COLLEGE
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URSINUS COLLEGE
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URSINUS COLLEGE
THE DELL-URSINUS PARTNERSHIP
Continuing RelationshipOn-going Contact & Follow Up from Dell RepsDell Desktop, Server & Storage InitiativesPlanned Development of Planning, Roll-Out and Distribution/Orientation GuidelinesDell Fly-In At Ursinus College
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URSINUS COLLEGE
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URSINUS COLLEGE
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