T-SYSTEMS –YOUR PARTNER FOR DIGITIZATION · PDF fileT-Systems International GmbH 05.07.2017 8Source: Gartner BIMODAL BEFAST AND BEFLEXIBLE Enablebusinessandgrowth Drive innovation

T-SYSTEMS – YOUR PARTNER

FOR DIGITIZATION

Company presentation T-Systems International GmbH

T-SYSTEMS

OUR MISSION

“WE’RE SHAPING THE FUTURE OF A CONNECTED

BUSINESS WORLD AND SOCIETY. AND WE ARE BUSINESS WORLD AND SOCIETY. AND WE ARE

CREATING ADDED VALUE FOR OUR CUSTOMERS,

EMPLOYEES AND INVESTORS THROUGH

INNOVATIVE ICT SOLUTIONS.”Reinhard Clemens,

CEO of T-Systems and Member of Deutsche Telekom

Board of Management

T-SYSTEMS – DEUTSCHE TELEKOM’S SUBSIDIARY

FOR MAJOR CORPORATIONS

Information technology

T-Systems International GmbH 05.07.2017 3

Information technology

and telecommunications

Services in all industriesautomotive, finance, transport,

retail & public sec

Pioneer in Cloud ComputingCorporate customers, multinational

corporations

& public sector

Financial figures taken from DT's 2016 annual report

7.9 billion € revenue

0.6 billion € EBITDA adjusted

43,724 employees

HOT TOPICS

WHY DIGITIZATION?

DIGITIZATION TODAY…

WORTH ∼ €41 BN

… despite owning no

taxis or cars.

€1.9 TN


1.5 M ROOMS

… despite owning no

hotels or apartments.

€1.9 TN

…CREATES NEW BUSINESS MODELS …CREATES GROWTH OPPORTUNITIES

ECONOMIC VALUE-ADD

ACROSS ALL INDUSTRIES BY 2020

…AND CHANGES CUSTOMER BEHAVIOR AND REQUIREMENTS

I, ALWAYS, EVERYWHERE AND NOW Karl-Heinz Land, Digital Evangelist


Adidas

FUTURECRAFT

3D

3D-PRINTED RUNNING SHOE

midsole tailored to

cushioning needs

App focuses on PROVIDING

LAST-MILE LOGISTICS

services – worth $1 BILLION

800,000

registered &

verified deliveryWORKERS

600,000 online

ORDERS

EVERY DAY

SHOPPING, GAMES

AND PAYMENT,

branded accounts

697 MILLION active USERS

WORLDWIDE

(100 million outside China)

THE DRIVERS OF DIGITIZATION

CLOUDM2M /

IOT

SMART

SOFTWARE

CONNECTIVITY SECURITY


Gartner, Juniper Research, GSMA Intelligence, IBM et al.

38.5 BNconnected

devices

by 2020

90%of data created

within last

two years

2.5 BN connections

accessing

4G LTE networks

by 2020

268 BNmobile app

downloads

by 2017

50%growth for

security analytics

as a service

by 2017

WHAT ARE THE IMPLICATIONS FOR YOU?

TRANSFORMING WHILE PERFORMING IN A BIMODAL WORLD

+

WHAT ARE THE IMPLICATIONS FOR YOU?

TRANSFORMING WHILE PERFORMING IN A BIMODAL WORLD

CIO HAS TO DO BOTH SIMULTANEOUSLY

MODE 2 MODE 1

T-Systems International GmbH 05.07.2017 8Source: Gartner

BIMODAL

BE FAST AND

BE FLEXIBLE

� Enable business and growth

� Drive innovation

� Ensure easy access to

information

BE EFFICIENT AND

BE STABLE

� Reduce complexity

� Free up legacy IT budgets

� Ensure high-quality operations

� Safeguard data privacy/

security

HOW CAN T-SYSTEMS SUPPORT YOU?

DYNAMIC DYNAMIC

WORKPLACEDYNAMIC

PUBLIC CLOUD

& MULTI-CLOUD

INTEGRATION

CROSS INDUSTRY

& IOT-ENABLING

PLATFORM

DIGITAL PRODUCTS

& PLATFORMS

FOR INDUSTRIES

SYSTEMS

INTEGRATION

PUBLIC SECTOR

SOLUTIONS

TRANSFORM TO


DYNAMIC

INFRASTRUCTUREWORKPLACE

SERVICES

CONNECTIVITY &

ACCESS

END USER

COMMUNICATIONS

DYNAMIC

APPLICATIONS

ENTERPRISE

NETWORKS & MOBILITY

TRANSFORM TO

PLATFORMS

E2E INTEGRATION

ICT SECURITY

INDEPENDENT EXPERTS CONFIRM OUR EFFICIENCY

GARTNER (JUL 15)

MANAGED M2M

LEADER

FORRESTER (JAN 15)

GLOBAL INFRA-

LEADER

GARTNER (JUN 16)

DATA CENTER

LEADER

EXPERTON (DEC 15)

WAN SERVICES AND

LEADER

EXPERTON (DEC 15)

SECURITY VB, GER

LEADER

PAC (AUG 15)

SAP APPLICATION

LEADER


MANAGED M2M SERVICES, GLOBAL

ANALYSYS MASON (JUL 15)

GLOBAL M2M SCORECARD

LEADER

EXPERTON (DEC 15)

INDUSTRY 4.0 &IOT VB, GER

LEADER

GLOBAL INFRA-STRUCTURE WAVE

EXPERTON (JUN 16)

CLOUD VB, GER

LEADER

CRISP (MAY 16)

MANAGED PUBLIC CLOUD PROVIDER

LEADER

DATA CENTER OUTSOURCING, EU

GARTNER (JUN 15)

END-USER OUT-SOURCING SERV., EU

LEADER

EXPERTON (JUN 16)

CLOUD VB, CH

LEADER

WAN SERVICES AND SDN VB, GER

EXPERTON (JUN 16)

MOBILE ENTERPRISE, GER

LEADER

FORRESTER (DEC 14)

WORKPLACE SERVICES WAVE, EU

LEADER

SECURITY VB, GER

EXPERTON (JAN 16)

SECURITY VB, CH

LEADER

OVUM (MAR 16)

DECISION MATRIX: SELECTING A MOBILE

WORKSPACE PROV.

LEADER

SAP APPLICATION MANAGEMENT, GER

EXPERTON (JAN 16)

SOCIAL BUSINESS VB, GER

LEADER

EXPERTON (DEC 14)

SAP HANA VB, GER

LEADER

VB = Vendor Benchmark

T-SYSTEMS’ HOT TOPICS


DID YOU KNOW…

…THAT WE OFFER OUTSOURCING WITHOUT LONG-TERM

CONTRACTS, AND THE POSSIBILITY TO QUIT ON INCIDENT?

RUN-ON-SATISFACTION –

RIGHT TO CANCEL AT ANY TIME ONCE

THE HYPERCARE PHASE (STABILIZING

PERIOD) HAS CONCLUDEDUN 1


2QUIT-ANYTIME –

RIGHT TO CANCEL

AT ANY TIME, WITHOUT HAVING TO GIVE

A REASON

UNOUTSOURCER-

SOLUTIONS

UNMATCHED QUALITY

…THAT WE OFFER STANDARDIZED CLOUD TRANSFORMATION

WITH GUARANTEED TIMELINES AND FIXED PRICES?

THECLOUDIFIER

1 DESIGN OF TARGET ARCHITECTURES –

FIXED PRICE DEFINED IN ADVANCE

2 STANDARDIZED TRANSFORMATION TO


CLOUDIFIER2 STANDARDIZED TRANSFORMATION TO

THE CLOUD

3 OPERATION, EITHER VIA A

PRIVATE OR PUBLIC CLOUD

DESIGN,

TRANSFORM,

OPERATE

…THAT WE HAVE CONSOLIDATED DEUTSCHE TELEKOM’S

SECURITY EXPERTISE INTO ONE UNIT?

11,400 EXPERTS AND MORE THAN

20 YEARS OF EXPERIENCE AND

SECURITY EXPERTISE

MAGENTA SECURITY


2WE ARE CONTINUOUSLY

ADDING DISRUPTIVE OFFERINGS

TO OUR PORTFOLIO

BUILDING A

PROTECTIVE SHIELD

FOR YOUR BUSINESS

AND YOUR FAMILY

…WE OFFER A HIGHLY SECURE, COMPETITIVELY-PRICED PUBLIC

CLOUD SOLUTION BASED ON OPEN STACK?

1 SIMPLE INTEGRATION

2 FULFILLS GERMAN DATA SECURITY


SIMPLE, SECURE,

AFFORDABLE

2 FULFILLS GERMAN DATA SECURITY

AND PRIVACY REQUIREMENTS

3 FLEXIBLE PRICING MODEL

…THAT WE OFFER HYBRID NETWORKS BASED ON FAST

INTERNET CONNECTIONS WITH A HIGH QUALITY OF SERVICE?

1SIGNIFICANT STEP-UP IN QUALITY

FOR INTERCONTINENTAL

IPSEC CONNECTIONS


BASED ON A CLOUD OVERLAY

NETWORK WITH > 1,400 IP NETWORKS

IMPROVED PERFORMANCE

OVER THE INTERNET FOR

ALL BUSINESS-CRITICAL

APPLICATIONS

2

…THAT WE OFFER HARMONIZED INTERNATIONAL MOBILE

TARIFFS BASED ON THE BROADEST LTE COVERAGE IN EUROPE?

1 A GLOBAL FOOTPRINT –

REPRESENTED IN > 100 COUNTRIES


2 HARMONIZED PRICES & TARIFFSONE OFFER, ONE CONTRACT,

ONE GOVERNANCE

…THAT WE WILL DELIVER NETWORK SERVICES

BASED ON A GLOBAL SOFTWARE DEFINED NETWORK IN 2017?

TURNS THE NETWORKS OF ALL

ALLIANCE PARTNERS INTO A SINGLE

SOFTWARE-DEFINED NETWORK1


UNIQUE GLOBAL

NETWORK SERVICE

EXPERIENCE

NGENA PLATFORM INCREASES

AGILITY FOR DEPLOYMENTS –

FOR A FAR LOWER COST2

…WE ACT AS DATA TRUSTEE FOR THE UNIQUE MICROSOFT

CLOUD GERMANY?

BASED ON MS AZURE & > 2.000 MS-CERTIFIED

SPECIALISTS AT T-SYSTEMS WE OFFER

MANAGED SERVICES1

2

Microsoft Azure


T-SYSTEMSIS A DATA TRUSTEE

FOR MICROSOFT

DATA FULLY PROTECTED FROM

UNAUTHORIZED EXTERNAL ACCESS

SUPPORT OF GROWTH SCENARIOS BASED ON

OFFICE 360 & HYBRID SOLUTIONS2

3

…THAT WE OFFER IOT SOLUTIONS BASED ON A MULTI-PLATFORM

APPROACH AND A BROAD PARTNER ECOSYSTEM?

1 BEST-OF-BREED PARTNERS AND

LEADING IOT PLATFORMS

IOT


2 INDUSTRY USE CASES AVAILABLE

FROM CONNECTIVITY TO INTEGRATION

…THAT WE OFFER BEST-OF-BREED CLOUD SERVICES FROM A

SINGLE DATA CENTER, IN LINE WITH EUROPEAN LEGISLATION?

WE INTEGRATE ALL RELEVANT CLOUD PARTNERS INTO A

SECURE, HIGH-AVAILABILITY DCCLOUD

ECOSYSTEM


T-SYSTEMS PORTFOLIO

T-SYSTEMS’ PORTFOLIO

CORE

BELIEFSSECURITY

MOBILITY &

COLLABORATION

CLOUD & ALL IP

TRANSFORMATION

DIGITIZATION &

ANALYTICS

PUBLIC CLOUD &

MULTI-CLOUD

INTEGRATION

CROSS INDUSTRY

& IOT ENABLING

PLATFORM

DIGITAL PRODUCTS

& PLATFORM

FOR BRANCHES

DIGITAL

PORTFOLIO

IT

SE

CU

RIT

Y

SY

ST

EM

S I

NT

EG

RA

TIO

N

AUTOMOTIVE

PUBLIC

RETAIL


DIFFERENTIATION

THROUGH …

TRANSFORMATION

EXPERTISE

ZERO

OUTAGE

PLATFORM

COMPETENCE

E-2-E

SERVICES

PARTNER

ECOSYSTEM

PRODUCTS &

SOLUTIONS

MOBILITY

DYNAMIC

INFRASTRUCTURE

DYNAMIC DEVICE

MANAGEMENT

CONNECTIVITY &

ACCESS

END USER

COMMUNICATIONS

DYNAMIC

APPLICATIONS

ENTERPRISE

NETWORKSTC

PORTFOLIO

IT

PORTFOLIO

ICT

SE

CU

RIT

Y

SY

ST

EM

S I

NT

EG

RA

TIO

N

TTL

HEALTH

ENERGY

CORE COMPETENCES

AND DIFFERENTIATION

T-SYSTEMS –

CAPABILITYGLOBAL DELIVERY CAPABILITY

APPROX. 1,215 MIO.MANAGED DESKTOPS WORLDWIDE

DATA CENTER GLOBAL 32 DCS

DC SQM BRUTTO 89,425 M²

TWIN-CORE DC 16 TWINS

HELPDESK IN 21 COUNTRIES

T-SYSTEMS – CAPABILITY


SCALABLE PLATFORMS

53,893SYSTEMS ON STANDARD

MIPS 137,850 MIPS

STORAGE 307,370 TB

SAPS + 85 MIO. SAPS

SAP USER + 3.8 MIO. USERS

As of Q2/2017

INDUSTRY-SPECIFIC

EXPERTISE

Expert advice for 70% of market leaders across a

wide range of industries in germany

in Germany in the public sector



in EMEA in the manufacturing industry

NO. 3

in Germany in the transport sector

in Germany in the utilities sector

in Germany in the public sectorNO. 1

As of Q1/2015

NO. 2

ICT EXPERTISE

Integration of IT and telecommunications:

ICT delivery management, end-to-end monitoring,

processes in line with SLAs and ITIL

Customer-specific pricing models,

e.g. price per desktop, LAN port



Dynamic services with flexible up & down scaling

As of Q1/2015

NO. 4

on the ICT market (Germany)NO. 1

for systems integration on the German market

A CLOUD-COMPUTING

PIONEER

T-Systems has been delivering solutions via

dynamic platforms for more than 10 years.



More than 36,000 live cloud systems

around the world

Over 300,000 users at numerous customer

organizations leverage T-Systems’ Dynamic

Services for Collaboration offering.

T-SYSTEMS INNOVATION NETWORK – PLANNING AND

IMPLEMENTATION OF FORWARD-LOOKING SOLUTIONS

� New ideas and solutions are essential for growth and securing the future.

Nowhere does this apply more than in the dynamic area of information and

communication technology.

AS A RESULT, HOLISTIC INNOVATION MANAGEMENT

BECOMES A MUST.

� SPECIFIC BUSINESS IDEAS INCORPORATING STATE-OF-THE-ART

TECHNOLOGICAL CAPABILITIES ARE EVALUATED WITH REGARD

TO THEIR APPLICATION READINESS in a creative and agile innovation

process, and using realistic use cases.


process, and using realistic use cases.

� An open dialog allows us to contribute our expertise in innovation

management as well as in the areas of ICT, product development, process

management and change management.

WITH THIS APPROACH WE DEVELOP IDEAS INTO REAL SOLUTIONS

TOGETHER WITH OUR CUSTOMERS AND PARTNERS.

� From finding ideas to early prototypes and initial tests in a real environment,

to setting up an innovative standard portfolio –

OUR INNOVATION PROCESS FOCUSES ON A LIVELY AND AGILE

EXCHANGE WITH OUR CUSTOMERS AND PARTNERS.

STRATEGY & PROCESS TASKS

Managing the cross-TSI innovation process (IT, DD, TC, etc.), innovation projects with

customers and partners, innovation cooperation, IPR management, SPOC DTAG units,

transparency and external presentation, identifying innovation opportunities,

developing innovations, marketing innovations and innovativeness

CUSTOMERS & MARKETS – INNOVATION WORKSHOPS AND IM EVENTS

� Munich Innovation Center

� CeBIT Innovation Center

� Bonn Innovation Center at T-Gallery

� Mobile Innovation Center

T-SYSTEMS INNOVATION NETWORK – PLANNING AND

IMPLEMENTATION OF FORWARD-LOOKING SOLUTIONS


� Mobile Innovation Center

TECHNOLOGY & OPERATIONS

Operating the development and operating platform for innovation projects and results

(innovation data center and showcase technology for exploration, live demonstrations

and customer pilot projects)

MUNICH INNOVATION CENTER

� Tangible innovations on site

� Involving customers and partners in the innovation process to jointly develop

new ideas and solutions

� Faster innovation cycles through rapid prototyping

� Cooperation as part of state-funded projects

� Collaborating with universities, startups, partners and customers

OUR REFERENCES

CUSTOMER EXAMPLES OF DIGITIZATION

REFERENCE CONSOL

RELIABLE, SCALABLE & COST-EFFICIENT IT

� Better IT-support for growth opportunity

� Improving business continuity, cost

savings and scalability

THE CHALLENGE THE SOLUTION THE BENEFITS

� Transformation to private cloud in

T-Systems’ new twin-core data center

in just eight months

� 4 Consol sites connected by 99.5%

high-availability MPLS network

(10 Mbit/s)


savings and scalability

� Goals: technical solution support consol’s

growth thanks to greater responsiveness

to customer wishes

� Extensive used portfolio:

� (1) Cloud Readiness and Management

Solutions,

� (2) Application Operations

for SAP® Solutions,

� (3) Application Management,

Modernization & Testing Services,

� (4) Virtual Private Networks

� Lower operating costs than for in-house

data center: 16% savings in first year,

additional 10% in second year

� Scalable resources with a basis of

70,000 SAPs

� Business continuity ensured

REFERENCE MAGNA INTERNATIONAL

DYNAMIC SOURCING OF SAP APPLICATIONS

� Company-wide consolidation of

SAP systems and applications

in Europe


� Dynamic sourcing, virtualization of

the SAP systems and switch to a

flexible use model

� More flexibility: short-term adjustment of

SAP capacities to business development

� The IT budget for SAP operation alone


� Standardized operating model

with coordinated system administration

� Cost-related billing

� Process-based service model for

SAP operation and consultancy services

� Support for 4,500 users with

guaranteed fault clearance times

� The IT budget for SAP operation alone

has halved, and month after month Magna

is saving about €50,000.

� Noticeably higher quality of service

at all locations

REFERENCE SHELL

ONE-STOP ICT SOLUTION

� Deliver end-to-end ICT services to globally

embargoed countries

� Partner with two outsourcing suppliers in a


� Transfer of data centers and

12,000 servers/storage systems in US,

NL, UK, Malaysia and other locations

to T-Systems

� More flexibility through the scalable

Dynamic Services platform

� Fixed operating expenses replaced by

SHELL



multi-sourcing environmentto T-Systems

� Consolidation of data centers,

SAP and non-SAP applications

� Migration of 80% of applications to

Dynamic Services

� Fixed operating expenses replaced by

variable costs as a result of a transparent,

pay-as-you-go pricing model

REFERENCE PIONEER

COST-OPTIMIZATION SOLUTIONS

� Adapt IT to changing business

requirements

� Reduce hardware and operating costs


� Comprehensive outsourcing agreement

based on Dynamic Services for

SAP offering

� Significant reduction in IT costs

� Excellent partnership built on

mutual trust


� Reduce hardware and operating costs

� Create a scalable platform to support

future growth

� Hosting of SAP landscape at

T-Systems data centers

� Operation of extensive range of

SAP applications

� Flexible access to IT resources on a

pay-per-use basis

mutual trust

� Clearly defined roadmap and

project goals

� More energy and resources to focus

on business development

REFERENCE DAK

LIVE INNOVATION STRATEGY

� Improve customer service

� Reduce telecommunications costs

Introduce integrated work stations


� Transfer of the entire voice and

data network to IP technology

� T-Systems multi-service-platform (MSP)

� Automatic call forwarding to the right

DAK employee

� Improved customer service: customers


� Introduce integrated work stations

to help employees

� T-Systems multi-service-platform (MSP)

delivers telephony via the Internet

(Business VoIP Select)

and call-center functionality

(BusinessVoIP Agent)

� Improved customer service: customers

are put through to the same employee

next time

� Huge reduction in administrative effort

REFERENCE SHELL

DYNAMIC SERVICES FOR COLLABORATION

� Allocation of integrated IT- and TC-

services worldwide



� 3 farms: standard MS SharePoint 2010,

TSI Sharepoint 2010 2010 for specific

applications, FAST (full-text and metadata

searching)

� Technical standard benefits: scalability,

cost, pay per use, easier maintenance

� Standard collaboration functionality

SHELL



multi-sourcing environmentsearching)

� Cross-farm services such as web analytics,

identity and access management

(single-sign-on)

� Currently available for 150,000 users,

300 terabytes of storage

� Standard collaboration functionality

enables employees around the world to

access relevant information – without

having to know what format the file is in

or where it is stored

REFERENCE BARMER GEK

INNOVATIVE PLATFORM SOLUTION

� The entire procurement process is

handled on an electronic platform

� Future healthcare marketplace


� Establishment of the technical

infrastructure in the specially protected

service area

� The solution permits graduated utilization

scenarios and is scalable

� Increasing requirements resulting from


� Future healthcare marketplace

� Paperless exchange of data� Multi-level firewall concept and special

security mechanisms

� Data connections from and to the

marketplace are encrypted

� Increasing requirements resulting from

legislative changes can be met easily and

without complication

REFERENCE SCHLESWIG-HOLSTEIN

MULTIPLE SERVICES, ONE NETWORK

� Replace five separate communications

networks with a single consolidated

network


� Consolidate over 80 local authorities

comprising 40,000 employees across

320 sites, onto a single voice and

data network based on a T-Systems’

� The solution design makes for

simpler maintenance, configuration

and modification


� Integrate voice communications via voice

over IP (VoIP) at 700 sites

data network based on a T-Systems’

MPLS backbone

� The MPLS technology supports key

features such as VoIP and flexible

VPN connections

� Improved availability as well as

cost savings

� Compliance with data-protection

legislation and audit readiness are an

integral part of the T-Systems’ solution

REFERENCE DEKABANK

MOBILE WORKPLACE SERVICES FOR IPHONE AND IPAD

� Expansion of mobile working options

through incorporation of iPhones

and iPads


� Centrally operated iOS platform with

individual expansion options

� Central provision of all functions,

� No investment in internal operating

capacity

� Positioning as a modern service provider


� Central management of hardware

and software

� Gap-free security

� Central provision of all functions,

including device, inventory and catalog

management and an online shop

� Security concept with data encryption and

device monitoring

� The T-Systems managed mSIEM security

service (based on Security Information

and Event Management) monitors the

international ICT infrastructure

� Positioning as a modern service provider

and employer

� Future-proof thanks to scalability and

implementation of internal apps, etc.

� Real time view of the current security

situation through online user interface

REFERENCE FRAPORT

SECURE, MANAGED NETWORK AT THE AIRPORT

� Creation of a highly secure and highly

available communications infrastructure

for data, voice and video


� Implementation and operation of a

fully independent ethernet VPN that

interconnects all relevant areas and

applications

� Maximum-level availability – up to 100%,

at least 99.998%

� Seamless data access protection


� Integration of all areas of the airport

and of all companies that operate

on the premises

applications

� Construction of a new data center, with

outsourcing of operational services

� 24/7 proactive systems monitoring and

access security via two- and three-factor

authentication

� Seamless data access protection

� Overall technological scalability

� A service team on site is able to respond

quickly and flexibly at all times

REFERENCE TECHNISCHE WERKE FRIEDRICHSHAFEN

SMART METERING SOLUTION

� German legislation mandates the

installation of electronic meters for power

and gas


� Secure, scalable and open platform for

reading a variety of meter types

� It is suitable both for full geographical

� Metering on behalf of multiple utilities

(gas, water, etc.) means infrastructure

costs are shared


� Managing communications between the

control center and the meters in light of

rising data volumes

� It is suitable both for full geographical

coverage roll-out and on request by

stochastically distribution of the customer

� The managed-service offering reduces

complexity and capital expenditure

� Openness and reliable data protection

makes the solution a sound investment,

supporting future business models and

lasting success

REFERENCE MAN

TELEMATICS AND FLEET MANAGEMENT SYSTEM

� Dispatching simplified

� More efficient deployment of

truck fleet


� Development of a combined telematics/

fleet management system

� Linking existing shipment tracking and

� MAN offers its customers a savings

package to reduce running costs and

make operations more efficient


truck fleet

� Real-time state of goods

� Zero Distance to drivers and fleet

information

� Linking existing shipment tracking and

fleet management tools with a system for

operating data input, vehicle deployment

analysis, maintenance management and

DTCO downloads

� Fleet operations more efficient thanks to

better deployment and real-time

dispatching of goods

REFERENCE HELLA BEHR PLASTIC OMNIUM

APPLICATION MANAGEMENT SERVICES

� End-to-end services around the globe with

defined SLAs

� Transfer of responsibility for all services


� Application management for ERP systems,

engineering systems, Ixos, groupware and

EDI systems for a total of 1,400 employees

� One-stop solution: all services around the

globe, including telecommunications,

server operations and AMS, are

coordinated via single points of contact at


� Transfer of responsibility for all services

from in-house provider

� Application Management Services (AMS)

via a cost-effective offshoring model

� Central user help desk for all calls

� Second-level support for users in Europe,

USA and China

� Server hosting, telecommunications and

LAN operations

coordinated via single points of contact at

the customer and service provider

� Rapid implementation of an

IT infrastructure without having to

create a large in-house IT team

REFERENCE PHONAK AG

GLOBAL IP-VPN SOLUTION

� Network for global voice and data

exchange

� Future migration to a standard solution


� Network mix: Take over operation

of the heterogeneous legacy networks

(basic Internet VPN solutions)

� Significant workload reduction for

the IT department – network operations

with less than two FTEs


� Future migration to a standard solution

� Centralized, standardized

IT landscape

� When critical size is reached,

migration to a standard solution

(QoS-capable MPLS-VPN and Internet

gateways in Europe, U.S. and Singapore).

� Latency reduction through local Internet

breakouts

� Efficiency gains and rapid

reaction to new market requirements

� Simple integration of new

locations

REFERENCE SCHWEIZER BUNDESBAHNEN

ICT OUTSOURCING

� Operation of the entire central IT

infrastructure

� Heterogeneous system landscape


� Integration into a standardised data center

environment

� Creation of synergies through shared

� Transparent services

� Clearly defined SLAs reflecting the

business criticality of individual systems


� Heterogeneous system landscape

� Over 100 different services:

mainframe, real time info systems, etc.

� Creation of synergies through shared

platforms

business criticality of individual systems

� Quantity-based charging

� Clear differentiation between the service

provider and customer

REFERENCE CWS-BOCO INTERNATIONAL GMBH

MANAGED DOCUMENT SERVICES

� Increase end customer satisfaction

through personalized billing

(channel and country specifics)


� MDocS (Managed Document Services) –

Multi-channel outbound (by postal mail,

e-billing, EDI) with country-specific,

legally secure signature

� Increased efficiency through time and cost

savings (postage saving through cross-

mail carrier dispatch management)


� Reliable invoicinglegally secure signature

� De-Mail preparation, legally secure

document delivery via the Internet with

E2E encryption

� Legal security through country-specific

valid signatures and CI/CD compliant

appearance

ANALYSTS AND EXPERTS

WHAT THE ANALYSTS AND EXPERTS SAY …

"T-Systems is a provider with a very strong position regarding both its competitive strength and the

attractiveness of its portfolio, in the elite circle of full IT business transformation providers. Solutions

and services – T-Systems masters both areas perfectly. T-Systems scores with both quality and

quantity. T-Systems not only offers a broad spectrum of services, but also an extensive set of

features, in nearly all subject areas. (...)"

Digital Transformation Vendor Benchmark, 2016

PAC Research Note: New hybrid cloud strategy by Deutsche Telekom/T-

Systems – a bold step toward clear USPs, February 2016

"With the Open Telekom Cloud, Deutsche Telekom and T-Systems have laid a very

attractive foundation that promises tough competition for the established public cloud

players." "In particular, the combination of cost-effective offerings and German legal

certainty currently gives at an absolutely unique selling point."

Cloud Vendor Benchmark, 2016

Personal statement March 7, 2016

"This is unique in the market – with their Cloudifier and Un-Outsourcer offering, Deutsche Telekom

(TSI) ensures fixed-price clout transformation projects and high customer satisfaction rates."


Managed Public Cloud Provider, 2016

"T-Systems can draw upon extensive offerings from its own infrastructure, combined with public

clouds from relevant third-party providers. As a result, T-Systems can currently be considered to be

the leading provider for managed public cloud services in the enterprise domain."

"Enterprise ICT services are on the cusp of disruption. Telecoms service providers have been

struggling with the need to introduce more services more rapidly, especially to multinational

customers. ngena looks to address that need with a predefined service portfolio and a set of

alliance partners across the globe."


"Deutsche Telekom inexorably pursued its strategy to become Europe’s leading telco based on best

network, services, and products, and businesses' preferred network provider, with some success."

"ngena is an elegant solution that creates a new model in service provider alliances. Because

ngena uses virtualization technologies and standardized processes, enterprises can get

services activated faster, while service providers cut their time to revenue. This is a 21st

century approach to delivering digital services internationally. Not least, ngena is

deliberately targeting the needs of mid-sized multinationals, a segment that is often

overlooked but drives industrial growth in many economies."


PARTNER

� GLOBAL ALLIANCES

� COOPERATION WITH � COOPERATION WITH

GLOBAL TECHNOLOGY LEADERS

� CERTIFICATES AND EXCLUSIVEPARTNERSHIPS

FOR OUR CAREER

OPPORTUNITIES VISIT:

www.t-systems.com/career

T-SYSTEMS CAREERS – WE'RE LOOKING FOR YOU

OUR UNITS, YOUR ENTRY POINTS

Pioneer and trend-setter in cloud computing

� Operator of the world's largest SAP landscape in a private cloud

� Join us in supporting companies and corporations around the

world from the start: consulting, design, transformation to the

digital world and ongoing operations

� Develop solutions and services, support the operations of our

international customers (systems integration, application

management, infrastructure services, virtualization of PC

workplaces)

� Ensure top quality for our customers: with our end-to-end Zero

IT Division

Consolidates Deutsche Telekom's TC competencies for multi-national

companies in Germany and for international business customers

� Develop services and solutions for data, fixed-network and mobile

applications and under end-to-end responsibility

� Work with an international portfolio, in close cooperation with the

Deutsche Telekom Group and in collaboration with outstanding

international partners

� Set standards in the connectivity and security areas for institutions

from the public sector, from science and research, and from

industries like retail, insurance, banking, automotive and

TC Division


Digitizing companies

� Whether cloud or Internet of Things: work with our

standardized, scalable industry solutions for corporate

customers and SMEs, in combination with our powerful

partner network

� Benefit from our comprehensive industry expertise

Digital Division

� Ensure top quality for our customers: with our end-to-end Zero

Outage quality management system

industries like retail, insurance, banking, automotive and

manufacturing

SECURITY. SIMPLY. MAKE IT HAPPEN. Digitization isn't possible

without security – help us shape the secure future of digitization.

� We consolidate the cyber security expertise within the Group.

� Our products and solutions target consumers and SME

customers, as well as major corporations, and range from secure

smartphones to secure IT infrastructure

� Whether Cyber Security Consultant, Solution Security Architect,

Cyber Security Expert or Solution Sales Manager – IT security

enthusiasts will find the right career with us.

Telekom Security

Documents

T-SYSTEMS –YOUR PARTNER FOR DIGITIZATION · PDF fileT-Systems International GmbH 05.07.2017 8Source: Gartner BIMODAL BEFAST AND BEFLEXIBLE Enablebusinessandgrowth Drive innovation