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Systems Plus Service Offerings
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Your solutions deployment partner
Solutions that add Value for our Customers
About Us
Systems Plus Solutions - India | USA | UK
Send in your enquiries to [email protected] | Visit us at www.systems-plus.com
Systems Plus Solutions is an ISO 9001:2008 certifiedBusiness Solution provider with over 22 years ofexperience in developing, implementing and supportingsolutions for clients in more than 20 countries acrossEurope, Asia and North America.
Our OfferingsWhy Systems Plus?
We are technology strategists and enablers, partneringwith organizations across the globe having diverseinterests implementing customized IT solutions,applications and IT strategies.
in
We offer a wide range of customized solutions throughour four service divisions: Solutions Group,Oracle Services, IT Infrastructure. These solutions aredriven by an operating policy that focuses on customerexperience and sustainability.
IT Consulting
Our Mission
Our Vision
Our Values
To provide Profitable Quality Solutions at competitiveprices utilizing up-to-date Technology.
To help our customers develop and implementhigh quality IT solutions at an affordable pricewhile maintaining reasonable profitability, thusenabling us to give back to our constituents.
Build Long-term RelationshipsRespect The Customer’s ExperienceFocus on Execution with QualityMake Solutions SustainableThink PositiveIntegrity
Customer Focused Approach to TechnologyStrong Domain ExpertiseMatured yet Flexible Delivery MethodologiesHighly Experienced ManagementMultiple Engagement ModelsTechnically Sound & Committed TeamSmall Company ValuesLarge Company Experience
Enterprise Solutions
IT Consulting Services
IT Infrastructure Services
Oracle EBS Services
Financial Middle & BackOffice Support
Our cover the full lifecycle ofyour enterprise software applications allowing managementof real-time information across an entire organization
Enterprise Application Services
.
We, at Systems Plusleverage 22 years of ourexperience, multi-domainexpertise and technologycompetency to addressplanning, building andoperating needs ofbusinesses.
As your Enterprise Applications partner, we understand yourbusiness, your IT infrastructure, and are able to identify andimplement global best practices to deliver the desired businessoutcome on time and within budget. We thus help our clientsfocus on their core business and maximize profitability.
Systems Plus Solution’s Enterprise Application Serviceshelp businesses streamline their processes and reduceoperational inefficiencies, resulting in improved ROI.
Enterprise Application Services
Our Offerings
ERP / CRM
Services
Systems Plus Solutions - India | USA | UK
Send in your enquiries to [email protected] | Visit us at www.systems-plus.com
Reduce Time to Market
Lower Total Cost of
Gain Competitive Advantage
Ownership
Oracle EBS ImplementationERP / CRM ConsultingCustomization & UpgradesERP Support & MaintenanceAudit & GAP Analysis
MS.NET 3.5/2.0/1.1 (C#, ASP.NET, VB.NET),VB 6.0,MS SharePoint Server 2007, WSS 3.0, LifeRay
Jasper BI, Pentaho,
Oracle 8i/9i/10g/11g, Forms/Report, PL/
As400, MQ Support, Movex ERP Support, J2EE,
SQL
JSP, EJB, JSF, JBOSS WebLogic/WebSphere
MS SQL 2000/2008Server , Access
OBIEE, Hyperion, Business Objects, Cognos,Crystal Reports
Oracle EBS, Oracle CRM
Clipper, Foxpro, FoxBase/Dbase
MS
Technologies
Enterprise Application IntegrationIntegration Strategies & GovernanceSOA & Integration ArchitecturesWorkflow, Process Modeling &Interface Design
Application ConsultingApplication DevelopmentMigration / ModernizationApplication ManagementIndependent Validation & Verification
Product DevelopmentProduct Re-engineeringProduct ManagementIntegration & TestingOngoing Product Support
Projects
Enterprise 2.0
Development
Product
Outsourcing
Application
Integration Services
Complete product lifecyclemanagement for products like:- Accounting for Carbon Emission- Mortgage Clearing House System- Online Medical Record Solution
Seamless Integration betweenOracle EBS and a 3rd partyWare House Management Systemfor PepsiCo, Russia
Oracle EBS Implementation,Upgrade, Customization & Supportfor PepsiCo (Tropicana/Frito Lay)in several countries across Europe
Developed a systematic PriceConsolidation & BenchmarkingSolution to anticipate & resolveexcessive cross border andinter-account price deviations
Developed a Manufacturing andWarehousing PerformanceReporting System to providecomparative analysis and reportingfor planned verses actual rawmaterial consumption in anymanufacturing facility.
Enterprise Data Services
Our Offerings
Systems Plus Solutions - India | USA | UK
Send in your enquiries to [email protected] | Visit us at www.systems-plus.com
Technologies
Gain Competitive Advantage
Be Future Ready
Get Real time Information
Systems Plus Solutions Enterprise Data Services offersdomain centric, advanced technological solutions that delivertransforming business intelligence for your business. Oursolutions cater the specific needs of key decision makers,planners, and knowledge intensive users across yourorganization.
Our BI and DW Servicestransform your data intovaluable information thusenabling your organizationto use real time dataanalyses as a ground forcritical business decisions.
We combine our extensive domain experience, businessprocess knowledge and cross technology competence todrive your BI operations at departmental as well asenterprise level. We help you from BI Consulting to definingEnterprise BI Roadmap and Architecture, Implementation,Integration and BI Management. In short we help you gain acompetitive advantage as well as future readiness.
Oracle BI / OBIEE, Hyperion
Jasper BI / Pentaho
Business Objects, Cognos
MS SharePoint , Performance Point Server
MS SQL Server Reporting Services
Crystal Reports
Projects
Online Reporting solution:- Cargo Bookings & Lots information- C
- Client: Europe based Logisticssolution provider
- Technology: Jasper BI Suite
ollaborated information from 20database schemas globally
- Provides BI reports drilled down atglobal, country and branch levels
Budgets & Financial Reporting:- BI Reporting & Support- Client: PepsiCO, Europe- Technology: Hyperion
Pipeline Dashboard Solution:- BI dashboard- Information on the fly for the
pre-sales team- Client:- Technology: Flex & .Net Web
Services
Business Objects Reporting:- Reporting & Support around BO- Clients: PI Europe, Walkers, UK
A Global Design Consultancy
OLAP Reporting Tool:- Analyze Multi-dimensional Data- Anticipate & resolve excessive
cross-border and inter-accountprice deviations
Consulting
� Process Consulting� Tool Selection� Information Analysis� Goal Alignment� Defining Solution
Framework� Implementation Roadmap� Disaster Recovery Planning
� Database design, upgradesor migration� Data Mining: Data cleaning,
ETL, visualization & enablingdata access� DB Administration� Integration with Intranets /
Extranets
Architecture
� Enterprise Data ArchitecturePlanning
� Data Modeling & IntegrityPlanning
� ETL Architecture� Application performance
scalability & tuning� Metadata architecture &
management� BI solution design, development
& deployment
� Data warehouseadministration, maintenance& support activities� Capacity planning� Data warehouse audit� Performance tuning
SERVICEOFFERINGS
Integration Management
�
�
�
�
�
Systems Plus Solutions Enterprise Portal Services empowersyour business to share, collaborate and disseminate withprospective partners, vendors and suppliers for the growthof the enterprise.
Enterprise Portal Services
Our Offerings
Systems Plus Solutions - India | USA | UK
Send in your enquiries to [email protected] | Visit us at www.systems-plus.com
Delivery .NET, J2EE and LAMPArchitecture
Product Specific MS SharePoint,
Open Source LAMP, Liferay & Alfresco
Web 2.0 Skills: Flex, AJAX, XML/RSS
Portal
Oracle2007 UCM
Immediate & High ROI
Enterprise Productivity
Accurate Decision Making
Working in close coordinationwith our clients, we understandtheir business objectives anddefine a strategy with underlyingsolutions and roadmap forPortal implementation.
Services
Conceptualizing thePortal
Business CaseDevelopment
Strategy & RoadmapDevelopment
Portal Architecture
Development &Implementation
Re-Engineering
Portal Support
Upgrades &Enhancements
ProjectsSolutions
Intranets & Extranets
Enterprise ContentManagement
EnterpriseCollaboration Solutions
CRM / HR Solutions
Dashboards
KnowledgeManagement
Ticketing / SupportPortals
Vendor-PartnerRelationship Portals
Technologies
This strategic approach not only helps our customers tosecure immediate ROI but also result in a measurablebottom line impact. With the economy becoming more andmore knowledge-sensitive, enterprise portals integrateinformation together from varied platforms thus simplifyingcommunication and collaboration of information, processesand tools.
Benefits
Easy access to complex services and tools
Improved service quality
Streamline processes
Reduce Costs & Maximize ROI
Create an efficient environment
Common interface and presentation standard
Enterprise intranetsolution for a Denmarkbased logistics giant withfeatures like:
Skills:
Capabilities:
Skills:
Single Sign On tomultiple applications
CIO Vendor EngagementDashboard to captureand generate Metricsto understand the fullrange of IT objectives :
Impact & ValueExecution QualityInnovationDepth of Relationship
Dashboard with BIapplication integration
Document Collaboration
The IT Consulting Group at Systems Plus has been lending companies a helping hand in building and implementingsuccessful strategies over the years. We help drive efficiency by leveraging existing technology, building newcapabilities and establishing and augmenting processes.
IT Consulting Services
Our Offerings
Systems Plus Solutions - India | USA | UK
Send in your enquiries to [email protected] | Visit us at www.systems-plus.com
Vendor Management Office (VMO)
Best Outsourcing is an operational outsourcing serviceprovider dedicated to the Alternative Investmentcommunity, offering customized solutions for its backand middle office operations.
CIO's struggle to link the goals of IT and the business tooutsourcing results and are strained to “Effectively overseeOutsourcing and Managed Services”. Our Balancedbased framework helps CIO's and IT Directors to translatestrategy into business objectives and to monitor key results.
Provides CIO's a clear line of sight from their IT Objectivesto Managed ServicesUses a framework to correlate IT Themes to Managedservices offeringsGives CIO's a tool for communicating status and resultsContains qualitative and quantitative status of the Managedservices offeringDraws a cause and effect relationship to customer value –the CIO and their organization
Web: www.sourcinggurus.com
Scorecard
IT Process Framework (ITPF) is a Systems Plusthat imbibes Best Practices, Methodologies
& and sets the foundation for a superiorIT Governance Framework.
Define IT Architecture to support future needs,and improve process efficienciesMinimize risk and address compliance requirementsOptimize current processes
The benefits of ITPF to the Business are reducingthe Complexity, Effort and Costs involved incomplying with multiple best practices in the industry.
Web: www.systems-plus.com
approach
Standards
Our Advisory Service provides a comprehensiveof the client's IT sourcing options.
Sourcing readiness assessment and strategy formulationVendor evaluation and selection throughSteady state optimization and relationship managementContract review and resourcing alternatives
Web: www.sourcinggurus.com
understanding
RFI/RFP process
IT Process Framework
Sourcing Advisory Best Outsourcing
SourcingValue
Assessment& SourcingReadiness
StrategyFormulation
RequirementDefinition
RFI / RFP
VendorEvaluation &Selection
DueDiligence &Negotiation
Transition toVendor
Steady StateOptimization
ContractReview /Resource
1 2
34
Sourcing Strategy Vendor Selection
Relationship Management Transition
Calculation of Monthly and Weeklyestimate/final NAVs of all client Fundof Funds and Managed Accounts products
Daily update of Estimate / Final pricesNAVs and performances into clientERP i.e. Webfolio
Identify and update Dynamic andStatic data into the client ERPi.e. Webfolio as per requirement
Reconciliation of daily cashmovements between administratorand client
Valuation/Shadow Accounting
Cash Reconciliation
Data Management
Pricing
Scorecard Features:
Service Offerings:
The ITPF Service Focuses on a collaborativeapproach,and provides services to:
Service Offerings:
Over the past two years Best Outsourcing has helped aLarge Fund of Hedge Fund, based out of Geneva, achievealmost 70% cost savings by moving most operationalprocesses off-shore and replacing back and middleoffice functions performed on-shore.
Web: www.bestoutsourcing.biz
Our IT Infrastructure Services are aimed to help our customers build, manage, and optimize their IT infrastructure thusenabling them to keep their business-critical applications and IT infrastructure running 24x7. We help our customerlower the cost of managing their IT infrastructure through high service levels and operational competence. This on theother hands frees up your key resources for engaging into strategic important strategies for your organization.
IT Infrastructure
Our Offerings
Systems Plus Solutions - India | USA | UK
Send in your enquiries to [email protected] | Visit us at www.systems-plus.com
Technologies
Platforms:
MS SQL Server /MS Access,
Microsoft, Unix (Solaris, AIX, Linux)
Mainframe:IBM AS400 (RPG ILE, RPG/400, RPG III / II)MOVEX (version 10 - version 12)
Middleware Technologies:Web, Application and Database servers (Apache, iPlanet,
Databases:Oracle DB / Oracle Apps DB
MySQL / Db2
Applications:Microsoft, J2EE, PHP MVC, 3rd Party Application
Tools:
WebLogic, WebSphere etc) on Microsoft & UNIX platforms
Nagios, Solarwinds, Nimsoft, Jira / BugZilla
This unique packaged offering for Small and MediumBusiness will harness the potential of Internet andSoftware as a Service (SaaS).A perfect combinationof the two will basically reduce SMB’s capital investmentin IT infrastructure (servers, licenses) and IT man power.
Domain registration for your company
Setup and configuring internet based email and installingemail clients on your desktops
Setup of internet based office automation products(documents, spreadsheets, calendar and integrated chat)
Training to end users (two sessions of an hour each)
Create a basic corporate website using standard templates
Security Audits
We perform security audits for the enterprise to presenthigh,medium and low vulnerabilities on the internal assets:Host Security | Network Security | Application Security
A detailed report of all the findings categorized as:High, Medium, Low or CriticalBusiness continuity perspective reportRemediation path / recommendations for high andmedium findingsEffort estimation for each recommendation
Our Offerings
Deliverables
Advanced IT Infrastructure Consulting
Design assessment, Optimization, Capacity planning, DataModel RefactoringPerformance feasibility analysis, modeling and benchmarking
IT & Systems Diagnostic, Infrastructure PlanningConception and implementation of new IT environmentsClient/server & Virtual infrastructure, Security &
Analyze, build, deploy and support policies for IT Operations
Outsourcing
Performance Engineering
IT Infrastructure Consulting
Engineering & Operations Standards & Policies
Memory, Paging, Logs, Threads, Capacity, Errors, MQ, JobsInstallation of packages / patches / upgrades / SecurityServer and User account admin, Backup & restore
Remote Database ManagementHealth Checks & AuditsBackup, Recovery & Optimization
Application Support, Migration & UpgradesWeb Server / Middleware Management & SupportApplication support based on RPG/AS400
Availability, Call logs, Upgrade Assessment
Server Health Check, Monitoring & Support
DBA & Middleware Administration & Support
Application Support & Overall Reporting
Reporting
SMBLite
SecurityAudits
IT InfrastructureServices
RemoteMonitoring &
Support
AdvancedInfrastructure
Consulting
IT
Remote Monitoring & Support Offerings SMB Lite
Oracle EBS Services
Systems Plus Solutions - India | USA | UK
Send in your enquiries to [email protected] | Visit us at www.systems-plus.com
Core Oracle Skills
Oracle EBS 11i / R12Process ManufacturingDiscrete ManufacturingPurchase to Pay CycleOracle Financials (GL, AP, AR, FA &Cash Management)Order to CashSupply Chain PlanningEDI, WorkflowsTechnical development / modifications(Reports, Forms, PLSQL, DBI & Interface)Oracle Database 9i / 10g / 11gBusiness Intelligence (DBI,OBIEE)Our Offerings
ERP Support Services - Demand Plus’
Oracle EBS Support for Technical & Functional requirements
Adhoc requirements (CEMLIs) for new developmentEnhance existing customizationsSR's Management with OraclePatch impact analysis on demandReview & Transition to Hosting Services such as Oracle On-DemandTechnical & functional DocumentationN
Checks for compliance on Customizations, Extensions,Modifications, Localizations & Interface (CEMLIs)
ew feature/functionality benefits exercise
Managed DBA Services
Our process oriented and affordable approach coupledwith a strong domain and technical competence in Oracle
helps you get the most out of your ERP investments.EBS
Maximize your investments in Oracle Applications
Reduce Recurring Overheads
Deploy a Blend of Onsite and Offshore Services
Business case development with ROIProcess MappingEnd-to-end implementation / upgrades(using a blended onsite-offshore approach )ERP Data Conversion and MigrationEnhancements / CustomisationsTesting end to end business processesRapid Implementations using a pre-configured toolkitapproach (Oracle Business Accelerator or proprietarytemplate driven approach)End User Training
Oracle EBS Implementation Consulting
Cater to your project requirement by using:Independent offshore developersMixed onsite/offshore modelbe an extension to your project team
Develop, modify and test based on standardsReports, Forms, Interfaces & Workflows
Use a proven and cost effective web based tool forproject communication - Project Desk
Database Server Administration (Users, responsibility,profiles)Performance Management, Tuning & OptimizationManage application or database cloning(Dev / Test from Prod)Backup & Recovery through ‘Recovery Manager (RMAN)’Monitoring (Instance parameters, System Helath,Logs, Usage)Timely CEMLI promotion through various applicationenvironmentsSupport for Oracle Dataguard, Enterprise & ApplicationManagerDatabase Audit & Health CheckDatabase & application assessment and upgrade /migrationIntegration service - with Oracle or non-Oracle applications
Offshore Development Services
We use a balanced mix of onsite and offshore resources,backed by a set of internet-based project managementtools to ensure superior Oracle application services.
Systems Plus an Oracle Certified Partner with a track record of successful Oracle e-business suite implementations,upgrades, support and customizations, have delivered projects across countries in Europe, USA and Asia with a veryhigh level of customer satisfaction.
Demand PlusERP Support
OffshoreDevelopment
Services
Oracle EBSImplementation
Consulting
Oracle EBSServices
DBAServices
Contract and Temporary StaffContract - to - direct hire
Domestic & International: India, UK, USA,APAC, EMEA
Direct Hire and
Staff Augmentation
At Systems Plus, we understand the importance ofsupport and maintenance as a critical factor in buildingthe credibility of any IT product or software application.
Support and Maintenance
Our Offerings
Systems Plus Solutions - India | USA | UK
Send in your enquiries to [email protected] | Visit us at www.systems-plus.com
Proactive & Reactive SupportResponse Time Driven SupportProduct Maintenance / EnhancementsOngoing Product Support
Application Maintenance & Support
Demand Plus ERP Support
DBA Support On Demand
Product Support & Maintenance
Technical EnhancementsFunctional EnhancementsTesting and DebuggingOngoing Application SupportLegacy Applications Maintenance
Oracle EBS Support: Technical & FunctionalAdhoc requirements (CEMLIs / RICE)Enhance existing customizationsOracle SR's ManagementPatches/Releases/Upgrade ImplementationPatch impact analysis on demand
Database Server AdministrationDeployment, PatchingAudit & Health CheckPerformance Management, tuning & OptimizationMonitoring (Backup/ Cube / Batch processes)Knowledge TransferOLAP Data ProcessingDatabase Cloning
Oracle EBS Production Support including multibatchongoing since 2005 across PepsiCo Europe(Oracle EBS Offshore/Onsite Support On-Demand)
Providing 24/7 support for Sales Force AutomationSolutions and Mobile Go to Market Application fora FMCG giant in Europe
Movex ERP Support on IBM AS400(RPG ILE, RPG/400, RPG II / III)
Remote Support for MIS Solution for PI, Germany
Dedicated offshore team for finance applicationsupport for a Geneva based large Fund of Funds
Our Experience
Reduce Operational Cost
Reduced Turnaround Time
On Demand Availability
Our Support and MaintenanceServices allows businesses toreduce overall operational costsand provides an opportunity tofocus on their core initiatives.
As your Support Partner, we provide on-going, low costfunctional and application support for your products andmission-critical applications.
As your Maintenance Provider, we offer services that rangefrom minor enhancements to complete development lifecyclemaintenance.
User Reports Issue
Our Support Methodology
Business Power Users
Provide 1st Level Support
Logs Issues in Help desk
Foward Issues in Help desk
Resolve Issue
Provide Solution to User
Close Issue
Users
OurSupportTeam
CloseIssue
CloseIssue
Local ITTeam
Your solutions deployment partner
Systems Plus Solutions
Suite 1-A, 9 Glenmere Place Old Bridge, NJ 08857, USATel: +1 732-414-8943 Fax: 732-414-4260
Soane Point, 6-8 Market Place, Reading, RG1 2EG, United KingdomTel: + 44 (0) 118 907 2507 | Fax: +44 118 925 5467
Hiranandani House,Saraswat Lane,Off Linking Road,Santacruz (West),Mumbai - 400 054,India.Tel: + 91 22 26608201Fax: + 91 22 26602706
Headquaters:
E-12A Commerce Centre,Tardeo, Mumbai- 400 034,India.
Regd. Office:
309, 3rd Floor,Decision Towers,Pune-Satara Road,Pune - 411 037,India.Tel: + 91 20 30420908Fax: + 91 20 24230723
Development Centre:
B 901, 902,Plot No. 16 ,Great Eastern Summit,CBD Belapur,Navi Mumbai,India.Tel: + 91 22 61593400
Systems Plus Solution USA, LLC
Systems Plus Solutions (UK) Ltd.