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SYSTEM REQUIREMENTS
Products Snow License Manager
Snow Inventory
Server, IDR, IDP Client for Windows Client for Linux Client for Unix Client for OS X Oracle Scanner Snow Integration Manager
Snow Distribution
Document date 2015-01-19
Page 2 of 18
CONTENT SNOW LICENSE MANAGER (7.X) ....................................................................................................................... 3
CLIENT REQUIREMENTS ............................................................................................................................................. 3 ACTIVE DIRECTORY DISCOVERY REQUIREMENTS ............................................................................................................. 4 SERVER REQUIREMENTS ............................................................................................................................................ 5
Minimum server recommendations ............................................................................................................... 5 Midpoint server recommendations ................................................................................................................ 6 High-end server recommendations ................................................................................................................ 8
SNOW INVENTORY SERVER 3.2, IDR 2.1, AND IDP 4.6 .................................................................................... 10
SNOW INVENTORY CLIENTS ........................................................................................................................... 11
Snow Inventory Client for Windows 3.7........................................................................................................ 11 Snow Inventory Client for Linux 1.7 .............................................................................................................. 13 Snow Inventory Client for Unix 1.1 ............................................................................................................... 13 Snow Inventory Client for OS X 2.3 ............................................................................................................... 14 Snow Inventory Oracle Scanner 2.2 .............................................................................................................. 14
SNOW INTEGRATION MANAGER 4.3 .............................................................................................................. 15
Snow Integration Manager requirements .................................................................................................... 15 Snow Integration Connector requirements .................................................................................................. 15
SNOW DISTRIBUTION 5.5 ............................................................................................................................... 18
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SNOW LICENSE MANAGER (7.X) These recommendations span minimum, midpoint and high-end scenarios for server installations of Snow License Manager.
Regardless of the used inventory solution, Snow Inventory Server needs to be installed as the inventory data source for Snow License Manager. All external inventory data sources need to report to Snow Inventory via Snow Integration Manager (formerly known as Snow External Data Provider).
To fully utilize the features in Snow License Manager (such as Virtual Desktop Infrastructure support, Oracle support, and Web application metering), Snow Inventory Data Receiver 2.1 (or later) and Snow Inventory Data Processor 4.5 or later is required.
For specific hardware requirements, review the installation profiles to determine which profile best fits the number of inventoried client computers in the environment. All profiles described in this document refer to resources dedicated to Snow Software environments without third party systems or software (other than OS and SQL Server) running on the same hardware.
CLIENT REQUIREMENTS
ADMINISTRATION TOOL REQUIREMENTS (WINDOWS APPLICATION ONLY)
Component Minimum requirements
Operating system One of the following:
Microsoft Windows Vista, 7, 8 or 8.1
Microsoft Windows Server 2008 SP2 x64, 2008 R2, 2012, 2012 R2
RAM 4 GB or greater
Required software Microsoft .NET Framework 3.5
Microsoft .NET Framework 4.5
WEB CLIENT REQUIREMENTS
Component Minimum requirements
Operating system One of the following:
Microsoft Windows
Apple Mac OS X
Internet browser Internet Explorer 7.0* or later
Mozilla Firefox 3.6 or later
Opera 10.0 or later
Apple Safari 5.0 or later
Google Chrome 8.0 or later
Browser specific requirements
JavaScript and cookies enabled
* License Manager Snowboard is not compatible with Internet Explorer 7. When running Internet Explorer, version 9 or later is required.
Page 4 of 18
ACTIVE DIRECTORY DISCOVERY REQUIREMENTS
Component Minimum requirements
Operating system Microsoft Windows Server 2008 SP2 x64, 2008 R2, 2012 or 2012 R2
Microsoft Windows Server 2008 SP2 and 2008 R2 require hotfix KB980368
(KB980368 is included in Microsoft Windows Server 2008 R2 SP1).
RAM 4 GB or greater
Required software Microsoft .NET Framework 3.5
Microsoft .NET Framework 4.5
Page 5 of 18
SERVER REQUIREMENTS
MINIMUM SERVER RECOMMENDATIONS This profile applies for:
1-1000 inventoried client computers registered in the platform
SERVER SOFTWARE ENVIRONMENT
Snow License Manager Snow Inventory SQL Server
Server 1 (physical or virtual) X X X
SERVER
Component Minimum requirements
Database requirements Microsoft SQL Server 2008, 2008 R2 or 2012
Express editions not supported
Case sensitive collations not supported
Operating system Microsoft Windows Server 2008 SP2 x64, 2008 R2, 2012 or 2012 R2
Microsoft Windows Server 2008 SP2 and 2008 R2 require hotfix KB980368
(KB980368 is included in Microsoft Windows Server 2008 R2 SP1).
Processor Single Xeon 2.4 GHz Quad Core or equivalent
Disk 20 GB free space minimum
For information on Raid storage configuration - Storage Top 10 Best Practice (http://technet.microsoft.com/en-us/library/cc966534.aspx)
For more information on SQL Configuration - SQL Server Best Practices Article (http://technet.microsoft.com/en-us/library/cc966412.aspx)
RAM 4 GB or greater
Network card 100/1000 Mbit Ethernet
Required installed software
Microsoft .NET Framework 3.5
Microsoft .NET Framework 4.5
The two roles Application server and Web server are required.
The web role service Application Development is required, including ASP.NET functionality.
The web role service Security is required, including Basic Authentication and Windows Authentication.
Snow Inventory database (SNOWDB version 3.2 or later) needs to reside on the same SQL Server as the SnowLicenseManager database.
For complete support for all inventory features such as VMware vSphere and ESXi, Snow IDP must be used in conjunction with Snow Inventory Server.
Required server configuration
To enable Snow Update Service to download software updates, HTTP(S) bidirectional communication needs to be allowed on port 80 or 443.
Required database configuration
SQL Server authentication must be enabled.
Page 6 of 18
MIDPOINT SERVER RECOMMENDATIONS This profile applies for:
1000-5000 inventoried client computers registered in the platform
SERVER SOFTWARE ENVIRONMENT
Snow License Manager Snow Inventory SQL Server
Server 1 (physical or virtual) X X
Server 2 (physical or virtual) X
APPLICATION SERVER
Component Minimum requirements
Operating system Microsoft Windows Server 2008 SP2 x64, 2008 R2, 2012 or 2012 R2
Microsoft Windows Server 2008 SP2 and 2008 R2 require hotfix KB980368
(KB980368 is included in Microsoft Windows Server 2008 R2 SP1).
Processor Single Xeon 2.4 GHz Dual Core or equivalent
Disk 10 GB free space minimum
RAM 8 GB or greater
Network card 100/1000 Mbit Ethernet
Required installed software
Microsoft .NET Framework 3.5
Microsoft .NET Framework 4.5
The two roles Application server and Web server are required.
The web role service Application Development is required, including ASP.NET functionality.
The web role service Security is required, including Basic Authentication and Windows Authentication.
Required server configuration
To enable Snow Update Service to download software updates, HTTP(S) bidirectional communication needs to be allowed on port 80 or 443.
Page 7 of 18
DATABASE SERVER
Component Minimum requirements
Database requirements Microsoft SQL Server 2008, 2008 R2 or 2012
Express editions not supported
Case sensitive collations not supported
Operating system Microsoft Windows Server 2008 x64, 2008 R2, 2012 or 2012 R2
Processor Single Xeon 2.0 GHz Quad Core or equivalent
Disk configuration 50 GB free space minimum
For information on Raid storage configuration - Storage Top 10 Best Practice (http://technet.microsoft.com/en-us/library/cc966534.aspx)
For more information on SQL Configuration - SQL Server Best Practices Article (http://technet.microsoft.com/en-us/library/cc966412.aspx)
Required installed software
Snow Inventory database (SNOWDB version 3.2 or later) needs to reside on the same SQL server as the SnowLicenseManager database.
For complete support for all inventory features such as VMware vSphere and ESXi, Snow IDP must be used in conjunction with Snow Inventory Server.
RAM 8 GB or greater
Network card 100/1000 Mbit Ethernet
Required database configuration
SQL Server authentication must be enabled.
Page 8 of 18
HIGH-END SERVER RECOMMENDATIONS This profile applies for:
5000-30 000 inventoried client computers registered in the platform
For 30 000 or more inventoried client computers – please consult Snow Software for best architecture and specifications.
SERVER SOFTWARE ENVIRONMENT
Snow License Manager Snow Inventory SQL Server
Server 1 (physical or virtual) X
Server 2 (physical or virtual) X
Server 3 (physical) X
APPLICATION SERVER (SNOW LICENSE MANAGER)
Component Minimum requirements
Operating system Microsoft Windows Server 2008 SP2 x64, 2008 R2, 2012 or 2012 R2
Microsoft Windows Server 2008 SP2 and 2008 R2 require hotfix KB980368 (KB980368 is included in Microsoft Windows Server 2008 R2 SP1).
Processor Single Xeon 2.0 GHz Quad Core or equivalent
Disk 10 GB free space minimum
RAM 8 GB or greater
Network card 100/1000 Mbit Ethernet
Required installed software
Microsoft .NET Framework 3.5
Microsoft .NET Framework 4.5
The two roles Application server and Web server are required.
The web role service Application Development is required, including ASP.NET functionality.
The web role service Security is required, including Basic Authentication and Windows Authentication.
Required server configuration
To enable Snow Update Service to download software updates, HTTP(S) bidirectional communication needs to be allowed on port 80 or 443.
Page 9 of 18
INVENTORY SERVER (SNOW INVENTORY)
Component Minimum requirements
Operating system Microsoft Windows Server 2008 SP2 x64, 2008 R2, 2012 or 2012 R2
Processor Single Xeon 2.0 GHz Quad Core or equivalent
Disk 10 GB free space minimum
RAM 8 GB or greater
Network card 100/1000 Mbit Ethernet
Required installed software
Microsoft .NET Framework 4.5
The two roles Application server and Web server are required.
The web role service Application Development is required, including ASP.NET functionality.
The web role service Security is required, including Basic Authentication and Windows Authentication.
For complete support for all inventory features such as VMware vSphere and ESXi, Snow IDP must be used in conjunction with Snow Inventory Server.
Required server configuration
To enable Snow Inventory clients to communicate with the server, a port (any) needs to be opened and specified (port 443 is default).
DATABASE SERVER
Component Minimum requirements
Database requirements Microsoft SQL Server 2008, 2008 R2 or 2012
Express editions not supported
Case sensitive collations not supported
Operating system Microsoft Windows Server 2008 x64, 2008 R2, 2012 or 2012 R2
Processor Single Xeon 2.0 GHz Quad Core or equivalent
Disk configuration 100 GB free space minimum
For information on Raid storage configuration - Storage Top 10 Best Practice (http://technet.microsoft.com/en-us/library/cc966534.aspx)
For more information on SQL Configuration - SQL Server Best Practices Article (http://technet.microsoft.com/en-us/library/cc966412.aspx)
Required installed software
Snow Inventory database (SNOWDB version 3.2 or later) needs to reside on the same SQL server as the SnowLicenseManager database.
RAM 24 GB or greater
Network card 100/1000 Mbit Ethernet
Required database configuration
SQL Server authentication must be enabled.
Page 10 of 18
SNOW INVENTORY SERVER 3.2, IDR 2.1, AND
IDP 4.6 INVENTORY SERVER REQUIREMENTS
Component Requirements
Database Microsoft SQL Server 2008, 2008 R2 or 2012
Express editions not supported
Case sensitive collations not supported
Operating system Microsoft Windows Server 2008 SP2 x64, 2008 R2, 2012 or 2012 R2 *
Administration console operating system
One of the following:
Microsoft Windows XP, Vista, 7 or 8
Microsoft Windows Server 2003, 2008, 2008 R2 or 2012
Processor architecture x86/x64 (32-bit and 64-bit), Itanium based systems are not supported.
Server configuration Configurable (port 443 is default)
Required additional software Snow Inventory Data Receiver 2.1
Snow Inventory Data Processor 4.5
IDR (Inventory Data Receiver) and IDP (Inventory Data Processor)
Microsoft .NET Framework 3.5 (IDR)
The two roles Application server and Web server should be installed. The web role service Application Development should be installed, including ASP.NET functionality.
Microsoft .NET Framework 4.5 (IDP)
Required database configuration SQL Server authentication must be enabled.
* For server hardware requirements please follow server recommendations for Snow License Manager.
Page 11 of 18
SNOW INVENTORY CLIENTS
SNOW INVENTORY CLIENT FOR WINDOWS 3.7
Component Requirements
Operating system One of the following:
Microsoft Windows Server 2012 R2 (x64)
Microsoft Windows Server 2012 (x64)
Microsoft Windows Server 2008 R2 (x64)
Microsoft Windows Server 2008 (x86, x64)
Microsoft Windows Server 2003 R2 (x86, x64)
Microsoft Windows Server 2003 (x86, x64)
Microsoft Windows 8.1 (x86, x64) ***
Microsoft Windows 8 (x86, x64) ***
Microsoft Windows 7 (x86, x64)
Microsoft Windows Vista (x86, x64)
Microsoft Windows XP (x86, x64) *
Microsoft Windows 2000 (x86) ****
Processor architecture x86/x64 (32-bit and 64-bit), Itanium based systems are not supported.
Virtual Desktop Infrastructure
Supported technologies (protocols):
Citrix XenDesktop (RDP)
Citrix VDI-in-a-Box (RDP)
Microsoft Virtual Desktop Infrastructure (RDP)
VMware Horizon View (RDP, PCoIP)
Virtual application technologies **
Supported technologies:
Citrix XenApp
Microsoft App-V
VMware ThinApp
Web application metering*****
One of the following:
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2012
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008
Microsoft Windows 8.1 ***
Microsoft Windows 8 ***
Microsoft Windows 7
Microsoft Windows Vista SP1
Microsoft Windows XP SP3
Page 12 of 18
Component Requirements
PowerShell scripting support
One of the following:
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2012
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008
Microsoft Windows 8.1***
Microsoft Windows 8 ***
Microsoft Windows 7
Microsoft Windows Vista SP1
Ports Configurable
Required configuration The Snow Inventory Client must be configured to send inventory data to the Snow Inventory Data Receiver.
* Embedded version not supported
** Scanning only. The Inventory client cannot be virtually installed
*** RT edition not supported
**** Requires Windows 2000 SP4 with Update Rollup 1 (KB891861)
***** In order to fully utilize the metering capability of cloud based applications when using proxy servers, these websites need to be configured to be bypassed from the proxy. Proxies encrypt/scramble the website address and any connectivity going through the proxy will not be metered.
Page 13 of 18
SNOW INVENTORY CLIENT FOR LINUX 1.7
Component Requirements
Operating system Red Hat Enterprise Linux 4.x
Red Hat Enterprise Linux 5.0-5.11
Red Hat Enterprise Linux 6.0-6.6
Debian 5.x
Debian 6.0.00-6.0.10
Debian 7.0-7.6
Ubuntu/Kubuntu 10.x
Ubuntu/Kubuntu 11.x
Ubuntu/Kubuntu 12.x
Ubuntu/Kubuntu 13.x
Ubuntu/Kubuntu 14.04, 14.10
Oracle Enterprise Linux 4.x
Oracle Linux 5.0-5.11
Oracle Linux 6.0-6.5
SUSE 10
SUSE 11
Required libraries GLIBC 2.3.4 (or compatible version)
libgcc_s 3.4.6 (or compatible version)
libdl
librt
libm
libpthread
ld-linux
These libraries are installed by default in most Linux distributions. But except for being installed, they also need to be available to the client. They always are if the system isn’t configured to hide specific libraries.
Processor architecture x86/x64 (32-bit and 64-bit), Itanium based systems are not supported.
Oracle Scanning To utilize the Snow Inventory Oracle Scanner to inventory Oracle database products, Java Runtime (JRE) version 1.6 or higher is required.
SNOW INVENTORY CLIENT FOR UNIX 1.1
Component Requirements
Operating system IBM AIX 5.3, 5.4, 6, 7
Solaris 8, 9, 10, 11
HP-UX 11.11, 11.23, 11.31
Required software Java Runtime version 6 (1.6) or higher
Page 14 of 18
SNOW INVENTORY CLIENT FOR OS X 2.3
Component Requirements
OS Version 10.6, 10.7, 10.8, 10.9 (10.4,10.5 supported using version 2.2)
Processor architecture Intel x86 (32-bit)
Intel x64 (64-bit)
SNOW INVENTORY ORACLE SCANNER 2.2
Component Requirements
Oracle DB version One of the following:
8
8i
9i
10g
11g
12c
And the in-between versions
Oracle DB edition One of the following:
Oracle Database Enterprise Edition
Oracle Database Standard Edition
Oracle Database Standard Edition One
Required software Java Runtime version 6 (1.6) or higher
Operating system One of the following:
IBM AIX 5.3, 5.4, 6, 7
Solaris 8, 9, 10, 11
HP-UX 11.11, 11.23, 11.31
Oracle Enterprise Linux 4, 5, 6
Red Hat Enterprise Linux 4, 5, 6
SUSE Linux Enterprise Server 10, 11
Microsoft Windows (all versions/editions supported by Oracle)
Page 15 of 18
SNOW INTEGRATION MANAGER 4.3 Snow Integration Manager (SIM) is formerly known as the Snow External Data Provider (EDP).
The first time SIM is utilized, a large amount of data is transferred which will lead to a high usage of CPU and memory. This will only occur the first time.
SNOW INTEGRATION MANAGER REQUIREMENTS
Component Minimum requirements
Operating system Microsoft Windows Server 2008 SP2 x64, 2008 R2, 2012 or 2012 R2
Processor Single Xeon 2.4 gigahertz (GHz) or equivalent
RAM 4 GB or greater
Network card 100/1000 Mbit Ethernet
Required installed software Microsoft .NET Framework 4.5
Snow Inventory Data Processor 4.4
Snow License Manager 6.2.08
SNOW INTEGRATION CONNECTOR REQUIREMENTS
BMC ADDM Minimum requirements
Supported versions Version 10.0
Authentication A user account with administrative access on the target BMC ADDM server
Dell KACE Minimum requirements
Supported versions K1000
Database requirements MySQL
A database user account with read access to the database
FrontRange Discovery Minimum requirements
Supported versions Version 7.x, 8.x, 9.0
Database requirements Microsoft SQL Server 2005, 2008, 2008 R2 or 2012
A database user account with read access to the database
HP Discovery & Dependency Mapping Inventory
Minimum requirements
Supported versions Version 7.6
Page 16 of 18
IBM TAD4D Minimum requirements
Supported versions Version 7.5
Database requirements DB2
A database user account with read access to the database
Additional information IBM Data Server Driver Package needs to be installed on the server where the Snow Integration Manager is installed.
LANDesk Minimum requirements
Supported versions Version 9.0, 9.5
Database requirements Microsoft SQL Server 2005, 2008, 2008 R2 or 2012
A database user account with read access to the database
SMS/SCCM Minimum requirements
Supported versions Microsoft SMS 2003
Microsoft SCCM 2007
Microsoft SCCM 2007 R2
Microsoft SCCM 2012
Microsoft SCCM 2012 R2
Required configuration Hardware inventory
Software inventory (including file details)
Asset intelligence
Software metering (optional)
Database requirements Microsoft SQL Server 2005, 2008, 2008 R2 or 2012
A database user account with read access to the database
Symantec Altiris Minimum requirements
Supported versions Version 6.x, 7.x
Database requirements Microsoft SQL Server 2005, 2008, 2008 R2 or 2012
A database user account with read access to the database
Page 17 of 18
Citrix XenServer Minimum requirements
Supported versions Version 4.x, 5.x, 6.x
Authentication A user account with access to the Citrix XenServer Management API.
Microsoft Hyper-V/VMM Minimum requirements
Supported versions Hyper-V on Windows Server 2008, 2008 R2, 2012, 2012 R2
Virtual Machine Manager 2007, 2008, 2008 R2, 2012
Authentication A user account with administrative access on the target Hyper-V host or target Virtual Machine Manager server.
VMware Minimum requirements
Supported versions vSphere 4.x, 5.0, 5.1, 5.5
Required configuration VMware vSphere Web Services SDK must be installed and configured either on the ESX server or on the vSphere Server, depending on where data is gathered from.
VMware tools needs to be installed on the guest machines in order for the scanner to discover guest machines and automatically identify host/guest relations.
Authentication A user account with access to the VMware vSphere Web Services SDK.
Additional information In order for the Snow License Manager automated datacenter generation to work, the vSphere datacenters must be provided with unique names. Otherwise all ESX-servers will be attached to the default datacenter “ha-datacenter” regardless of their vSphere attachment.
ServiceNow Connector Minimum requirements
Supported versions ServiceNow Dublin Release
Snow License Manager Web API 1.0 or later
Authentication A user account with administrative access to Snow License Manager database. For partner platforms, administrative access to the specific customer is sufficient.
A user account is required to access the ServiceNow web services. The user account needs to be associated with the soap, import_transformer, and itil roles of the ServiceNow platform.
Page 18 of 18
SNOW DISTRIBUTION 5.5 These are the system requirements for Snow Distribution. To enable the log functionality of Snow Distribution, Microsoft SQL server needs to be installed. Snow Distribution supports software distribution and configuration for the following operating systems:
Microsoft Windows 95 Microsoft Windows 98 Microsoft Windows NT Microsoft Windows 2000
Microsoft Windows XP Microsoft Windows Vista Microsoft Windows 7
DISTRIBUTION POINT (FILE SERVER) REQUIREMENTS
Component Requirements
Operating system One of the following:
Microsoft Windows Server 2000
Microsoft Windows Server 2003
Microsoft Windows Server 2008
Disk space 16 MB free, plus space to hold the distribution packages
CORE SERVICE
Component Requirements
Operating system One of the following:
Microsoft Windows Server 2008
Microsoft Windows Server 2003
Microsoft Windows 2000 server or professional
Microsoft XP Professional
Microsoft Windows Vista
Microsoft Windows 7
DISTRIBUTION MANAGER
Component Requirements
Operating system Workstation with the same version of operating system that distribution packages will be made for
Disk space 25 MB free space
DATABASE SERVER
Component Requirements
Database Microsoft SQL Server 2005
Microsoft SQL Server 2008
Case sensitive collations not supported