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System Center 2012:Make IT’s life simpler and better
February 2013
Quick Facts
About Us• 23rd Year
• Grand Rapids & Royal Oak
• 30 Staff
Approach• Vendor
Independent
• Non-reseller
• Professional Services Only
Partnerships• Microsoft Gold• VMware
Enterprise• Citrix Silver• Cisco Premier• Novell Gold
About Us• 23rd Year
• Grand Rapids & Royal Oak
• 30 Staff
Approach• Vendor
Independent
• Non-reseller
• Professional Services Only
Partnerships• Microsoft Gold• VMware
Enterprise• Citrix Silver• Cisco Premier• Novell Gold
Microsoft Gold Partner
Competencies
Four Gold
Eight Silver
Successes
Customer Excellence Award
Virtual Technical Specialist (VTSP)
Managed Partner
Numerous Partner Awards
Pinpoint
Microsoft’s official partner directory
5-star rating
Expertise
Get Social with C/D/H
facebook.com/cdhtech@cdhtweetstech
www.linkedin.com/company/cdh
Agenda
• System Center 2012 Suite: V-SCOOPED• Datacenter Automation Scenarios• Client Automation Scenarios• Service Desk Automation Scenarios• Service Pack 1 & Server 2012
V-SCOOPED
Virtual Machine Manager Service Manager Configuration Manager Orchestrator OPerations Manager Endpoint Protection Data Protection Manager
System CenterVirtual Machine Manager
• Heterogeneous Hypervisor ManagementMicrosoft, VMware, Citrix (Public and Private Cloud)
• Enterprise Toolset for Hyper-VLibraries, Templates, Live-Migration, Backup, Dynamic Optimization
• Service and Application ManagementIntegrates with App Controller, App-V, and Azure
• Optimization and StandardizationPower, Compute Resources, Bare Metal Hypervisor Deployment
• New in SP1: Highly Available VMM MSSMB 3.0, Cluster-Free Live Migration, Virtual Networking
System CenterVirtual Machine Manager
System CenterService Manager
• ITIL / MOF Aligned IT ProcessesIncident, Problem, Change, Knowledge Management - CMDB
• Integrations with SC2012 SuiteOpsManager, ConfigMgr, Orchestrator, VMM
• Integration with Microsoft InfrastructureExchange, Active Directory, SharePoint, Project, Azure
• User Self Service CatalogDriven by Workflows and Orchestrator Runbooks
• New in SP1: Cost Center ChargebackSQL 2012 & OLAP, Windows 8 SSP Support
System CenterService Manager
System CenterConfiguration Manager
• Client Application and Desktop DeploymentUpdates Management, Operating System Deployment
• Multi-Platform Device ManagementiOS, Android, Mac, Linux, Unix
• EndPoint Protection
• Hardware and Software InventoryReporting, Asset Intelligence
• New in SP1: Windows 8 and Mobile DeviceIntune Integration for On-Demand MDM, Robust Alerting
System CenterConfiguration Manager
System CenterOrchestrator
• Graphical IT Workflow EngineActivities Managed through Custom Workflows
• Automation for System Center SuiteOpsManager, ConfigMgr, ServiceMgr, DPM, VMM, Self-Service
• Extends to entire Microsoft stackWindows Server, SQL, Exchange, SharePoint, FTP
• Extensive Third Party IntegrationVMware, HP, IBM
• New in SP1: Server 2012 and SQL 2012
System CenterOrchestrator
System CenterOperations Manager
• Server and Application MonitoringExtensible through Management Packs
• Alerts and Incident GenerationIntegrates with Exchange and/or ServiceMgr
• Agentless MonitoringUnix, Linux, Network Devices, Web Applications
• Synthetic TransactionsSimulate Client Activities
• New in SP1: Improved Application Monitor360 .NET Dashboards, TFS Integration,
System CenterOperations Manager
System CenterEndpoint Protection
• Enterprise Malware and Security PlatformAntivirus, Firewall
• Integrates with ConfigMgr
• Seamless UpdatesSoftware Update Point, Automatic Deployment Rules
• New in SP1: ADR Template
System CenterEndpoint Protection
System CenterData Protection Manager
• Volume Shadow Copy Based Backup
• Disk-to-Disk: Archive to Tape
• SQL, Exchange, Hyper-V, SharePoint
• New in SP1: Live Migration SupportAzure Online Backup, “Phase 13”
System CenterData Protection Manager
V-SCOOPED
Data Center Automation
• Template Based VM Deployment
• Monitoring of Critical Servers
• Backup and Disaster Recovery
• Dynamic Scaling of Heavy Use Applications
Client Automation
• User Driven Incident Management
• Self-Service Request Portal
• Automated Provisioning
• Web Based Knowledgebase
Service Desk Automation
• Automated Incident Remediation
• Change Management Workflows
• Runbook Driven Escalation
• ITIL / MOF Aligned Knowledge Management
Royal Oak306 S. Washington Ave.Suite 212Royal Oak, MI 48067(248) 546-1800
Grand Rapids15 Ionia SWSuite 270Grand Rapids, MI 49503(616) 776-1600
Thank You
www.cdh.com
