SYNTHETIC APPLICATION MONITORING

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VSAM

In 2008, TestPoint introduced Vansah VSAM™ -

Synthetic Application Monitoring, a solution

combined with managed services and

consulting to helping customers identify and

rectify end user experience and performance

issues earlier in the development cycle,

dramatically reducing costs and improving

stakeholder confidence when going to the

market with new technologies.

Organisations are entrusting TestPoint with their most important business needs

which is to understand their end users experience and application availability.

The task of making sure business applications are available and performing to

service level agreements is critical for our customers. We pride ourselves on

offering our customers responsive, competent and excellent solutions and

services especially in areas where others are shy to assist.

Business Organizations need to understand

their end users experience and

applications availability. The task of

ensuring an application is performing

to service level agreements comes

with many challenges

The most common challenges faced by organizations are:

Knowing their end users

experience.

Being alerted of end user

experience issues prior to their

customers.

Understanding the exact business

function impacted with

reproducible detail.

Comparing their technology upgrades

and the impact on their end user

experience.

Understanding the performance of

their applications across browsers

and devices.

Monitoring Security Impacts as

production systems change

The Most Common Questions Faced:

How do we know everything is

working fine?

Which users were impacted?

What caused the impact?

How was the system performing

prior to our technology upgrade or

change requests?

Can we go live without any major issues?

VSAM™ simulates real business transactions within your

environment actively monitoring business transactions

reporting on end user experience, performance,

functionality and security. TestPoint's proprietary

Synthetic (Active) monitoring solution, Vansah is an

enterprise grade monitoring platform provided as a fully

managed service delivered within your environment to

measure the end-user experience across your

applications (Legacy, Web, Flash, Applets, Citrix,

Mobile…)

Taking it one step further VSAM™ introduces video

replay recordings for a particular event allowing you to

replay the transaction at any point in time to understand

and diagnose the root cause of the performance and

availability issue.

VSAM™ leverages off proven script design capabilities

available within the industries most trusted tools,

development technologies or the choice of inbuilt

scripting engine, to instantly create powerful monitoring

profiles across complex business applications (legacy,

cloud/web, mobile) run from any network even

simulating cross sites/geographic networks.

Key

Key Business Transaction monitoring.

Replicates real-user transactions across any

application (cloud, mobile and web

applications including Oracle® Siebel,

PeopleSoft, SAP, Citrix, Office 365 and others)

and location inside or outside your firewall.

Drill down into synthetic reports.

Application Screen Shots and Video

transaction for a particular event allowing

you to replay the transaction.

Test Automation

QA Platform for real-time analytics across

your automation test program.

Measure Performance

Understand “before-and-after” performance

impact when upgrading.

Isolate Problems

Isolate problems by location, server and

application in real-time.

Ensure Availability

Reduce the impact of end user outages and

performance issues.

Notifications and Alerts

Provides real time alerts of outages,

functional, performance and security issues.

Real-User Monitor Behaviour

Measure real-user experience with detail

helping you replay business transactions.

Security Monitoring

Continuous delivery, detection and incident

alerting.

• Report on Historical Trend of Response

Times over a defined period and

application.

• Determine Performance Averages,

Minimum Response Times and

Maximum Application Response Times

• Define Threshold's for your application

transactions

• Capture application screen shots, videos

with real end user experiences

• Integrate with your existing

development or test environment.

• Run in sync with your planned load or

automated testing effort and report

back on real end user performance

response times.

Insights

• Report on Application/Service

Availability

• Report on Application Security Checks

using scripted verifications

• Collaborate on any business transaction

and add comments to explain a spike.

Information is available at a single click

for future reference to explain what was

done to look into a problem, resolve the

issue or explain the reasons for the why

a sudden increase in performance.

• Unlimited dashboards for KPIs, events,

application and performance of your

application/s.

• Drill down beyond business transactions

to specific application pages with screen

shots.

Vansah VSAM™ synthetic monitoring allows you to proactively test your web,

non-web, legacy, mobile, streaming and cloud-based applications in staging &

production environments to ensure performance will meet your end user

requirements.

Vansah's an in-built incident management system which captures issues the

moment they occur allowing you to identify, isolate and resolve the problem to

protect important revenue and brand reputation.

www.testpoint.com.au

WE ARE AGILE, CUSTOMER FOCUSED AND COMMITTED TO UNDERSTANDING

YOUR SPECIFIC BUSINESS OBJECTIVES, SO WE CAN DELIVER A BEST IN CLASS

TECHNOLOGY SOLUTION THAT HELPS YOU ACHIEVE YOUR GOALS.

CONTACT US AND FIND OUT MORE!

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Phone: 02 8916 6176 E-mail: info@testpoint.com.au