Syndicators Researches

7/30/2019 Syndicators Researches

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SYNDICATORS RESEARCH PLANS

Student Survey Conducted

SYNDICATORS RESEARCH PLANS COMSATS Institute ofInformation Technology &

Business Administration

May 03, 2010

Dear Sir,

Helping you for your institution is our utmost desire and first priority, so that you will

manage the problems faced by your institution in more appropriate way. Thats why

we are sending you the following proposal and after the proposal, we will identify the

problems and suggest you proper solution to improve your institutions policies and

rules.

Background/Goals:

We understand our customers and their problems, and according to our point of view

and your Request for Proposal, in this case, you want to identify the major issues due

to which the students are not completely satisfied with your institution. Consequently,

you are desirous about:

Determine the level of satisfaction of students

Identify the problems face by students

Improve the system through proper planning and implementation

Compare the results after improving the system

Proposed Plan:

The desires you are expecting to fulfill through our proposal will include the

following plan:

Survey: A short student survey will be conducted by visiting your institution

and their comments & remarks will be noted. For this purpose, we will collect the

data from a sample of 300 students.

Analysis: After conducting the student survey and collecting data from students,

we will analyze the problem. On the bases of survey, we will identify the problem

faced by students during their study program. The reasons behind, due to which the

students are not satisfied will be noted down and will be taken into account.

Report: The report will be prepared after a careful and detailed study of the

analyzed problems. The report will contain specifically the main problems students

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Total Cost Rs. 9,400

Authorization: Students satisfaction towards their educational institution is

the root of success for such huge institutions as yours. We will help and co-operate

you to increase the performance of your institution. For this purpose, we need an

amount of Rs. 3,000 as advance payment, so that we start our research program as

soon as possible. Please sign an enclosed copy of this letter with a cheque of Rs.

3,000 in order to complete our job for which we are desirous about. Thank you for

your request to work ourselves for your institution and the chance given by you to us

to serve you.

Sincerely, Recipients Signature

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AWAIS AHMAD ___________________

(President of Syndicators Research Plans) ___________________

Enc. A Copy of proposal

SYNDICATORS RESEARCH PLANS COMSATS Institute ofInformation Technology &

Business Administration

STUDENT SURVEY CONDUCTED

1. Student Survey:

With the approval of COMSATS Institute of Information Technology, Syndicators

Research Plans has conducted a survey within COMSATS. The survey was conducted

by visiting COMSATS and by asking the Comsians various questions regarding the

problems they face within the institution. The survey identified the following

Problems:

No availability of free rooms in case an instructor arranges a makeup lecture

within the Management Science Department

No availability of free laboratories in case students want to work for their

projects and assignments in the Computer Laboratories

No availability of Internet Facility most of the time, when the students have to

collect data from internet and email sources

No availability of Air Conditioners or they are not functioning during the

lectures

Lack of proper management of time for the students of morning programs

No availability of enough Photocopy Shops due to which mostly the only

existing two shops are seen crowded

Most Generators are seen silent even in the absence of electricity,

consequently, most of the students work remains pending

Continuously increase in the students of Management Science Department

creates problems for administration to step forward

Transport system have limited number of vehicles

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The buses are not air-conditioned and the students have to bear the intensity of

heat even in summer season.

No availability of Multimedia and Projectors in most of the classrooms.

2. Analysis of Findings

The above findings should be properly analyzed in order to achieve the desired

results. For this purpose, the following analysis is made so that the Syndicators

Researches will be able to suggest and recommend proper solutions to the above

stated problems:

The rooms are physically visited during the working hours and it is found that

most of the rooms were busy and already reserved.

The Computer Laboratories are also physically visited during the working

hours and it is found that most of the computer laboratories were already

reserved or having lectures in them.

During the visit of Computer Laboratories, it is also found that there is not

internet facility available for students except in certain time limits.

The air-conditioners condition is truly not good. Most of the air-conditionersare not working or their supply was kept broken intentionally specifically in

the Management Science Department.

The morning program students are asked their timings of coming and going

out of the institution and it is found that the morning students are attending

lectures in evening time. So clearly, the mismanagement of time for morning

time students.

The photocopy shops are visited and it was seen that they are crowded with

students. By asking them for how long they are waiting in queue, it is

identified that they were standing for almost half an hour.

The generators are seen silent and the students have to attend lectures even in

such hot environment. This analysis was also made by physical visit of

classrooms.

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The strength of Management Science Department was observed as huge, when

there was a time of short break outside the department. It is obviously difficult

to manage such a huge strength of students.

Transport system is consisting of only 11 vehicles among which 2 vehicles are

coasters and the remaining 9 are the 52 seated Hinopak. Whereas the number

of students are more than the seats available for students in the vehicles.

By having a journey through COMSATS vehicles Syndicators Researches

strongly observed the unbearable hot environment in the vehicles. Also a

number of students were observed standing in the vehicles because of limited

seats.

The number of routes run and maintained by COMSATS is not in every area

and location of the city. Most of the students are observed commenting on the

non-availability of vehicles on every route.

The physical visit by Syndicators Researches have found most of the

classrooms having no multimedia and projector facility. Even the existing

projectors are being removed and made the classrooms having no presentation

material.

3. Final Report:

The above stated problems and their analysis influenced us to make a complete and

reasonable report justifying the problems, solutions and suggestions for solving the

problems the institution facing regarding the dissatisfaction of students. This report

will hopefully solve the problems and make the Respected Director of COMSATS

Institute of Information Technology quickly respond against the situation. Some of

the suggestions and recommendations are given by the Syndicators Research Plans

here in the following:

3.1 Suggestions/Recommendations:

The department of Management Sciences should be expanded and more rooms

should be constructed immediately before further increase in the population of

Management Science Department.

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With the expansion of Management Science Department, more computer

laboratories will be available for the students and consequently more students

will be able to use the computer laboratories.

The Networking system should be properly managed and supervised by the

competent authority and the person having authority to investigate the whole

system.

The Generators should be inspected, run and maintained by the complete

investigation and the students should be protected from the hot weather

conditions. This is important, because there is a possibility for students to have

medically unfitted for work.

The morning students must be dealt in morning time and evening students

must be dealt in evening time. Their timings should be managed properly and

should be inspected by the competent authority.

Air conditioning system should be checked carefully and their malfunctioning

should be removed by proper repair and maintenance work.

The admissions should be opened on annual bases rather than after a semester

ends. This system is followed by the Punjab University as well. This will

reduce the students ever increasing population within Management Science

Department and consequently will reduce the work pressure on administration

also. The management will become easy and the number of problems will also

decrease.

The air-conditioning system should also be installed in the vehicles. Because

the temperature within the vehicles is almost double than the classrooms. This

will protect students from medical problems and will make them satisfied by

the transport system.

The number of vehicles should be increased by more purchase of vehicles.

This will help to manage the increasing number of students and will also help

to start new routes which the students now are not accessing. This will also

reduce the average number of students going through one vehicle. Also, this

will promote the goodwill of the institution when a lot of vehicles of the

institution will be seen in various areas.

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All the classrooms must have multimedia system and projector facilities,

because it is important for both the students and the instructors to have and

deliver lectures. Also, this will make students easily present the topics. The

instructors will also take benefit from such systems. The students will becomesatisfied from the classroom environment.

3.2 Conclusion:

On the bases of Student Survey, Syndicators Research Plans discovered the actual

drawbacks/problems. Syndicators Researches wandered about the situation and

found the results that even the team itself could not assume before the analysis. After

identifying the problems faced by Comsians, completely analyzing the problems

identified and at the end by preparing a report describing the complete analysis of

findings and suggestions/recommendations thereof, the team is feeling glad that it

focused on such points, which can improve COMSATS Institute of Information

Technology performance and help to achieve the desired outcomes/results. It is our

utmost desire to work for such institutions to help them achieve their goals and

targets. The institution should take into account the problems stated in this report and

should also try to manage the problems according to the suggestions and

recommendations given by the team. It is necessary for every organization to arrange

such surveys within the organization in order to improve the performance. We

recommend to again arrange such surveys whether from our team or the team which

can work better than us. We hope that these problems will be taken into account

seriously by the administration of COMSATS Institute of Information Technology

and being a member committee of this institution, we are also desirous about the

change to be taken within the institution.

Regards,

______________ ______________ ______________ ______________

______________ ______________

Syndicators Research Plans (Members Signatures)

Remarks by Administration:

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Documents

Syndicators Researches