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Symantec Solutions
Securing and Managing the World’s Information
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Confidence in a connected world.
IT risk and the challenge of complexityIT creates opportunities past generations could only dream of—new business models, new markets, and new ways to connect with employees, partners, suppliers, and customers. But the same IT systems that connect us in more ways than ever also expose us to risk.
Is our information secure enough? Are we compliant with policies and regulations? Will the systems we depend on remain available? If our systems go down—how quickly can we recover? And how much data will we lose? As businesses depend more and more on IT systems, these are just a few of the questions on the minds of today’s IT leaders.
IT complexity adds additional challenges. Driven by explosive data growth, heterogeneous platforms, and fragmented operations, IT complexity increases risk exposure, hampers productivity, and creates potential for waste.
Meeting the challengeSymantec is uniquely positioned to address the challenges of risk and complexity. We secure and manage the world’s information through advanced technology, expert resources, and unparalleled insight into the global threat landscape.
We also offer unique opportunities to reduce complexity by standardizing and automating software and processes for managing heterogeneous environments. Standardization ensures that the same processes are followed every time, and is the first step towards automation. Automation cuts manual operations and increases span of control so resources yield maximum performance.
Symantec continues to build on the capabilities and qualities it established during 25 years of experience, including leadership in infrastructure, security, and storage software:
• Open Infrastructure Software: hardware and operating system independence
• Breadth of Functionality: a broad portfolio spanning security, information risk and compliance, storage, infrastructure operations, and business continuity from the desktop to the remote office and data center
• Depth of Expertise: development and acquisition strategies to maintain technology leadership, world-class Global Services organization, and a focus on strategic relationships with key infrastructure vendors to ensure compatibility
The variety and scope of Symantec solutions, each one backed by a history of thought leadership and a successful track record of solving customer problems, are your keys to success in securing and managing your information while gaining confidence in a connected world.
Symantec solutions
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IT RISk ManagEMEnT
The dramatic increase in IT dependence has made IT risk a major driver of overall operational risk. To keep IT risk and cost under control, organizations must understand IT risks and keep IT projects carefully aligned with business priorities.
Symantec provides industry-leading expertise to develop a comprehensive approach to IT risk management that spans security, availability, efficiency, and compliance, and helps you manage performance and cost.
STRaTEgIc PRIORITIESStrategic frameworks for a holistic approach to addressing long-term business and IT goals.
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DaTa cEnTER TRanSFORMaTIOn
As demands on data centers increase, organizations have grown increasingly concerned about the way essential IT functions are delivered—and their price. Symantec provides a comprehensive array of technology and services to help organizations reduce data center complexity, minimize costs, and maximize performance.
Symantec offers a solutions-based approach that uses standards such as ITIL® and ISO 17799 to transform data centers into drivers of business value and innovation. Areas of focus include data center standardization and consolidation, space reclamation, virtualization, storage and server automation, and IT service management.
IT gOvERnancE
Effective IT governance is not just about achieving the right results, but achieving them in the right way—through participation, transparency, collaboration, and accountability. Control frameworks such as CobiT, standards such as ISO 2000 or ISO 17799, and maturity models such as the Capability Maturity Model make the IT environment easier to audit. Key governance decisions include controls, enforcement and remediation mechanisms, and scope across IT domains.
Symantec business consultants understand these topics—and their subtle but complex implications for organizations, people, and processes—and can help you align and harmonize IT with your business.
InFORMaTIOn ManagEMEnT
Explosive enterprise information growth has increased pressures to protect, store, and recover data efficiently while complying with regulatory requirements and cutting costs. By gaining greater visibility into information and storage assets, organizations can take appropriate steps to reduce complexity, improve storage utilization, and lower hardware and operational expenses.
Symantec offers a comprehensive information management approach that spans backup and recovery, archiving, storage, disaster recovery, and data loss prevention. Symantec has the expertise to help you see the complete picture of your information management processes, reduce your management burden, and cut complexity and costs.
4 5
“�We’ve�cut�security�deployment�time�by�99.99�percent�and�security�administration�time�by�80�percent.�That�gives�us�80�staff�hours�a�week,�worth�about�$216,000�a�year,�to�allocate�for�more�strategic�tasks.”
—Thomas Mount, LAN /WAN Support Analyst, Joliet Public School District
EnDPOInT SEcuRIT y
SEcuRIT y ManagEMEnT
“�We�used�to�spend�seven�hours�a�week�doing�a�close�analysis�of�bulletins�about�Internet�attacks�and�vulnerabilities.�Now�we�spend�maybe�an�hour�a�week.�DeepSight�is�saving�us�$41,000�a�year.”
—Adam Gray, Chief Technology Officer, Novacoast Inc.
IT Projects
• Access control
• Intrusion detection and prevention
• Mobile security
• Security software consolidation
IT Projects
• Incident response
• Security and threat management
• Security information and event management
• Security monitoring
• Security posture visibility
Link security policies to processes, including incident response, threat and
vulnerability management, security information and event management, secure
application development, managed security services, and database security,
to identify threats, prevent loss of critical data, and make the most of valuable
administrative resources.
Improve threat monitoring and reduce the administrative burden of protecting
critical network endpoints such as desktops, servers, laptops, and mobile devices
against known and unknown threats using technologies such as antivirus,
antispyware, firewall, encryption, intrusion protection with network access
control, advanced management, and monitoring.
Related Solutions
• IT Compliance pg 6
Related Solutions
• Data Loss Prevention pg 7
• Messaging Security pg 5
SEcuRIT yManage and secure infrastructure, information, and interactions against a growing array of increasingly sophisticated threats.
Benefits
• Improve security by proactively protecting data and endpoints (laptops, desktops, servers, and mobile devices) from a growing and constantly changing threat landscape
• Combine endpoint protection technologies with endpoint compliance technologies to simplify endpoint security management and lower total cost of ownership
• Ensure that endpoint security policies are consistently enforced across the entire enterprise
• Install best-of-breed, market-leading endpoint security technologies serving over 23 million clients
Benefits
• Reduce exposure to sensitive data loss
• Identify security threats quickly and respond effectively to incidents
• Reduce costs by standardizing software and processes for monitoring and managing security operations
• Leverage the world’s largest security threat network monitoring activity with more than 40,000 sensors in 180 countries
• Leverage software from the world’s most trusted name in IT security
Related Solutions
• Messaging Management pg 7
• Discovery and Retention Management pg 6
aPPlIcaTIOn SEcuRIT y
4 5
Confidential�assessment�by�Symantec��helped�a�major�bank�and�its�solutions��vendor�anticipate�and�close�security�exposures�before�they�deployed�a�large�network�of�automatic�teller�machines—reducing�financial�risks�and�eliminating��costs�of�post-deployment�remediation.
Related Solutions
• IT Compliance pg 6
MESSagIng SEcuRIT y
“�All�it�takes�is�one�breach,�and�we�lose�the�reputation�of�the�organization,�the�IT�department,�and�the�CIO.”�
—Nader Karimi, Executive Vice President and CIO, Screen Actors Guild Producer Pension and Health Plans
IT Projects
• Protecting email and instant messaging systems against spam, viruses, and other malware
Protect valuable business information against threats from inbound and
outbound email and instant messages (IM) with integrated antispam, antivirus,
and content filtering technologies.
IT Projects
• Application security review
• Penetration testing
• Security breach remediation
Identify vulnerabilities and cut costs due to data loss, unplanned downtime,
legal liability, and reputation damage from security breaches in high-visibility
mission-critical applications through penetration testing, developer training,
and code reviews.
Benefits
• Reduce the risk of data loss and unplanned downtime caused by security breaches to mission-critical applications
• Reduce exposure to security risk and cost of implementing best practices for secure application development
• Reduce security exposures to sensitive data that could lead to potential liabilities and public loss of confidence
Benefits
• Keep malicious content out of the organization to improve productivity and avoid downtime
• Reduce message volume to improve system performance
• Install a single, centralized monitoring and management solution across all IM protocols while automating the process of messages flowing through IM networks
• Improve Exchange/Domino server performance by reducing the volume of messages processed by the email system
• Leverage the technology that scans more than 1 billion messages every day, protecting more than 730 million mailboxes from viruses and spam
Related Solutions
• Security Management pg 4
• Data Loss Prevention pg 7
6 7
The�US�Federal�Rules�of�Civil�Procedure�require�organizations�operating�in�the�US�to�manage�electronic�data�for�timely�and�complete�production,�extending�the�scope�of�legal�discovery�and�the�requirements�for�management�of�employee�files�and�communications.
DIScOvERy anD RETEnTIOn ManagEMEnT
IT cOMPlIancE
“�In�the�past,�a�request�from�the�auditors�could�require�our�entire�seven-person�team�to�work�together�over�a�period�of�days�to�find�the�right�information�to�meet�compliance�regulations.�Today,�with�Symantec,�it�only�takes�one�person�to�meet�each�request,�usually�in�a�matter�of�minutes.”
—Ayad Shammout, Lead Technical Database Administrator, CareGroup Healthcare System
IT Projects
• Records retention
• Legal discovery and response
IT Projects
• IT policy management and controls assessment
• IT compliance process management
• Vulnerability management
• Security configuration assessment
• IT governance, risk, and compliance
Reduce risk by standardizing compliance processes to meet internal and
external requirements, support good IT governance, and reduce the audit and
legal discovery resource burden through automation of compliance processes,
reporting, and remediation.
Capture, classify, and store email, instant messages, and files to enforce retention
policies, simplify discovery, and reduce storage costs and management overhead
with a comprehensive platform for enterprise archiving.
Related Solutions
• Archiving pg 8
• Data Loss Prevention pg 7
• Messaging Management pg 7
InFORMaTIOn RISk anD cOMPlIancEEnsure compliance with external regulations and internal policies for securing and managing information.
Benefits
• Reduce the cost and time required to search and review email, IM, files, and SharePoint repositories for litigation response and regulatory or internal investigations
• Automate the process of retention management to reduce storage costs and legal risk, and improve system performance
• Eliminate need to recover information from backup tapes and PST files, saving time and money
• Improve responsiveness and accuracy of search requests
• Address legal hold retention and e-discovery challenges
Benefits
• Demonstrate due care in protecting company assets through reporting
• Standardize and automate compliance through comprehensive, repeatable, scalable, and cost-effective processes
• Automate assessment of policies against industry regulations and deviations from technical standards
• Leverage the most complete set of IT compliance products and services, including proprietary methods to document compliance
• Take advantage of the only automated assessment of programmatic and non-programmatic IT controls in a single solution
Related Solutions
• Archiving pg 8
• Messaging Management pg 7
MESSagIng ManagEMEnT
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Related Solutions
• Messaging Security pg 5
• Backup and Recovery pg 9
DaTa lOSS PREvEnTIOn
•��58%�of�organizations�expect�a�major�data�loss�at�least�once�every�five�years1
•��62%�of�surveyed�consumers�report�being�notified�of�loss�or�theft�of�their�confidential�information2
•��52%�of�CISOs�believe�data�loss�is�a�top�driver�of�their�organization’s�security�spending3
IT Projects
• Protection of customer data and intellectual property
• Online fraud management
• Database monitoring and audit
Define and automatically enforce policies to prevent loss of confidential data
wherever it is stored or used—across endpoint, network, and storage systems—
to mitigate legal and regulatory risks.
IT Projects
• Email management
• Email migration
• Spam blocking
Reduce infrastructure and administrative costs of operating and managing
multiple email messaging systems and improve messaging system performance
and employee productivity by protecting against spam, viruses, and other
external threats.
Benefits
• Reduce business risk with effective malware and spam removal
• Increase productivity by helping to make messaging systems available and secure
• Standardize on best-of-breed technologies to keep malicious content out of the organization to improve productivity and avoid downtime
• Drive down costs by reducing storage management issues and eliminating end user distraction
• Implement the industry’s only information classification solution with gateway-to-archive integration
Benefits
• Automate the enforcement of compliance and data protection policies
• Protect brand and reputation by safeguarding against inadvertent and malicious data loss
• Audit and report on compliance and risk reduction across network, endpoint, and storage
• Reduce exposure of confidential information on laptops or at outsourced facilities
“�We�experienced�only�one�false�positive�per�2�million�emails�while�fine-tuning�the�application,�and�have�not�experienced�a�single�false�positive�since.�We�are�not�blocking�any�legitimate�mail.”
—David Jordan, Chief Information Security Officer, Arlington County Government
Benefits
• Standardize on a single software infrastructure for storage management to improve service levels and reduce capital and operational costs
• Automate storage management tasks to maximize operational efficiency
• Maximize storage utilization across heterogeneous environments
• Increase operational efficiency with end-to-end visibility and centralized management of applications, servers, and storage across multiple hosts
• Leverage the only hardware-independent storage management solution supporting all major operating systems and storage platforms
Related Solutions
• Server Management pg 10
• Disaster Recovery pg 12
8 9
Benefits
• Automate the process of managing and archiving data to reduce storage costs and improve system performance
• Improve backup and recovery service level performance
• Automate the process for archiving and managing retention and deletion of records
• Provide Legal, HR, and Compliance organizations with tools to respond to discovery requests without impacting IT
“�We�recovered�our�initial�investment�in�Enterprise�Vault�in�just�10�months�and�reduced�our�total�cost�of�email�ownership�by�25�percent.�In�addition,�by�shrinking�our�[Microsoft]�Exchange�stores�to�a�manageable�size,�our�maintenance�cycle�times�are�shorter,�with�maintenance�costs�45�percent�lower.”
��— Gregg Davis, Senior Vice President and CIO, Webcor Builders
aRchIvIng
STORagE ManagEMEnT
“�DHL�standardized�its�software�infrastructure�on�Symantec�data�center�management�products,�including�Veritas�Storage�Foundation�and�Veritas�Cluster�Server.�As�a�result,�DHL�has�saved�millions�of�dollars�in�employee�productivity�and�hardware�cost�avoidance.”
— Gary Clark, CTO and Head of Infrastructure Services, DHL
IT Projects
• File system storage and performance optimization
• Email archiving
• SharePoint archiving
IT Projects
• Information lifecycle management
• Storage consolidation
• Storage management
• Storage resource and capacity management
• Storage service management
• Storage virtualization
Standardize and automate the management of heterogeneous storage platforms
and related resources to maximize storage utilization, increase IT responsiveness,
and lower infrastructure and operational costs.
Automate the retention and storage of email, files, instant messages, and other
unstructured content in accordance with IT policies while improving performance
and cutting cost of email and other applications through optimized storage
management.
Related Solutions
• Backup and Recovery pg 9
• Messaging Management pg 7
STORagEOptimize the way information is managed throughout its lifecycle and derive maximum value from your information assets.
Related Solutions
• Archiving pg 8
• Disaster Recovery pg 12
• Messaging Management pg 7
8 9
BackuP anD REcOvERy
“�One�of�the�primary�reasons�that�we�can�stay�within�our�backup�window�is�the�robustness�of�NetBackup.�It’s�been�our�workhorse�for�5�years�and�we�still�haven’t�outgrown�it.”
— Steve Frewin, Storage Administrator, TD BankNorth
IT Projects
• Backup and recovery
• Remote office data protection
Prepare for and recover from the effects of equipment failure or accidental loss
of data with consistent and reliable data protection that maximizes operational
effectiveness, minimizes data loss, and reduces recovery time.
Benefits
• Minimize cost and complexity by standardizing on the next generation backup and recovery platform
• Centrally manage and report with the most comprehensive set of disk- and tape-based data protection technologies such as virtual tape libraries, deduplication, continuous data protection, and replication
• Control data growth through the leading integrated deduplication technology, which dramatically reduces the storage footprint as well as network bandwidth requirements for data protection
• Reduce the threat of data loss and maximize operational efficiency through integrated archiving, migration, and retention capabilities
10 11
SERvER ManagEMEnT
EDS�manages�over�100�data�centers�to�demanding�cost�and�service-level�targets�using�data�center�management�tools�from�Symantec.�As�a�result,�EDS�experienced�99.95�percent�availability,�and�up�to�a�30�percent�reduction�in�operating�costs.
InFRaSTRucTuRE OPERaTIOnSStandardize, automate, and consolidate infrastructure operations to reduce complexity and costs, and improve efficiency.
IT Projects
• Server provisioning
• Configuration and change management
• Patch management
• Server software and recovery
Automate the configuration, provisioning, patching, and resource utilization for
applications and IT services deployed on physical and virtual server environments
to raise the productivity and effectiveness of IT administration.
Related Solutions
• Endpoint Management pg 11
• Storage Management pg 8
• High Availability pg 12
Benefits
• Standardize infrastructure software and processes to improve service levels, reduce cost, and enable your staff to run IT as a service
• Maximize the utilization of both hardware and human IT assets to reduce costs and help with space/power/cooling challenges in the data center
• Automate repetitive, time consuming IT tasks to reduce operational costs and enable skilled resources to focus on more strategic projects
• Automate workflow and orchestrate standard processes for implementing and tracking configuration changes
• Leverage leading technologies that support all major operating systems and platforms
10 11
Related Solutions
• Endpoint Security pg 4
• Backup and Recovery pg 9
EnDPOInT ManagEMEnT
“�We�looked�at�the�leading�systems�management�solutions�in�the�market,�and�after�doing�a�detailed�cost-benefit�analysis,�Altiris�Client�Management�Suite�[from�Symantec]�clearly�came�out�on�top.”
—Clark Ardern, Technical Director, CNA
IT Projects
• Client management
• Corporate image and software package creation
• Windows operating system migration
Reduce operational costs and protect Windows-based servers, desktops,
laptops, and mobile devices with automated deployment, management, and
trouble-shooting.“�You�can’t�do�anything�well�without�an�accurate�inventory.”
—Scott Hardie, VP of Technology Services, XCEND Group
Benefits
• Automate and accelerate deployment of files and applications while quickly restoring systems to get business up and running
• Standardize on a client management solution to manage IT risk associated with PC retirement and data disposal while centralizing administration
• Automate time-consuming and redundant IT tasks to reduce the overall costs of deploying, maintaining, and supporting client systems
• Recover complete systems in minutes to matching or dissimilar hardware, or even virtual environments
• Manage Microsoft Windows Vista® migration from a single console to accelerate imaging and deployment
Benefits
• Standardize infrastructure software and processes to improve service levels, reduce cost, and enable your staff to run IT as a service
• Maximize the utilization of both hardware and human IT assets to reduce costs and help with space/power/cooling challenges in the data center
• Automate repetitive, time consuming IT tasks to reduce operational costs and enable skilled resources to focus on more strategic projects
• Automate workflow and orchestrate standard processes for implementing and tracking configuration changes
• Leverage leading technologies that support all major operating systems and platforms
Related Solutions
• High Availability pg 12
• Backup and Recovery pg 9
12 13
“�We�recently�experienced�a�node�failure�on�one�of�the�clusters�and�were�able�to�fail-over�the�system�in�only�a�few�minutes.�This�is�in�comparison�with�the�couple�of�hours�it�used��to�take.”
— Yves Baguet, Managing Director of Technology, Clearstream International
hIgh avaIlaBIlIT y
DISaSTER REcOvERy
“�During�each�of�the�major�hurricanes,�our�employees�continued�to�provide�service�to�customers�with�accurate,�up-to-the-minute�data�and�no�noticeable�difference�in�response�time.”
—Eugene Rivera, Technical Support Manager, Banco Santander Central Hispano
IT Projects
• Eliminate planned and unplanned downtime
• High availability (HA)
IT Projects
• Business continuity planning
• Disaster recovery (DR)
Define, test, and implement disaster recovery strategies with automated solutions for
backup and recovery, server clustering, and data replication to meet your recovery point
and recovery time objectives (RPO & RTO) across technologies and data centers.
Keep critical applications up and running by protecting against planned and
unplanned downtime with software that automates application recovery and
reduces the impact of IT changes across application, server, and storage platforms.
Related Solutions
• Disaster Recovery pg 12
• Server Management pg 10
BuSInESS cOnTInuIT yDefine, implement, and manage solutions to protect against the effects of planned and unplanned downtime.
Benefits
• Test your disaster recovery/business continuity solution without impacting application availability
• Achieve RPO and RTO requirements with trusted high availability technologies
• Increase server and storage utilization and optimize returns on IT infrastructure investments with tiered services
• Increase operator efficiency through improved management capabilities and standardization on a single HA/DR infrastructure across platforms
• Deliver integrated data and application availability across all major enterprise platforms and over any distance
Benefits
• Reduce costs by standardizing on a single business continuity solution to deliver consistent recovery methodologies across people, processes, and technology
• Enable tiered business continuity and disaster recovery services to optimize cost and recoverability for your applications
• Automate disaster recovery processes to minimize loss and return to normal operations quickly
• Back up, cluster, and replicate across all major platforms using unique Symantec capabilities
• Automate disaster recovery testing with zero impact on production, and make regular testing a realistic option
12 13
Symantec Global ServicesSymantec Global Services provide deep technical knowledge and expert resources to help your business secure and manage information. In addition to consulting with your organization on strategic initiatives, Symantec Global Services can help:
• Outsource key functions • Augment your staff • Implement a product or solution • Respond quickly to global threats • Evaluate support options • Train your employees
“�When�we�need�help,�Veritas�Business�Critical�Services�[from�Symantec]�comes�to�us�with�their�24x7,�‘fly-to-site’�technical�consultation�and�training.�[They]�have�helped�us�improve�our�application�availability�to�99.93�percent,�a�1.9�percent�improvement.”
—Graeme Hackland, IT Manager Renault, F1 Team
Symantec Global Services deliver expertise worldwide:
• Symantec Consulting Services perform more than 4,000 engagements per year, and have worked with more than 95% of the Fortune 500
• Symantec Managed Security Services filter over 1.5 billion security alerts daily, and report approximately 200 severe attacks to customers within 10 minutes
• Symantec Global Intelligence Network scans more than 2 million decoy email addresses daily for spam, phishing and email threats, and provides customized alerts for more than 10,000 IT products
• Symantec Education Services train more than 30,000 students in more than 5,000 courses every year at more than 50 Symantec classrooms and through online facilities
• Symantec Enterprise Support Services deliver support by highly trained, certified technical professionals in 10 languages from 29 locations around the world, and maintain support relationships with over 200 technology providers
• Named 2007 Service Excellence STAR Award Winner for Symantec Enterprise Support Services by the Service and Support Professional Association4
IT Risk Management pg 3
Reduce exposure to the major forms of IT risk—security,
availability, performance, and compliance—while lowering
costs and maximizing IT performance.
14 15
STRaTEgIcPRIORITIES
Symantec Software and Services by Solution
IT governance pg 3
Align IT with business objectives to mitigate risk with effective
processes in corporate policy and regulatory compliance,
configuration and auditing, security, and service level
management.
Data center Transformation pg 3
Reduce IT complexity, improve operational efficiency, and
transform the data center into a driver of business value and
innovation.
Information Management pg 3
Gain greater visibility into information and storage assets to
reduce complexity, improve storage utilization, and lower hardware
and operational expenses.
SEcuRITy InFORMaTIOnRISk & cOMPlIancE
Security Management pg 4
Security Information ManagerManaged Security ServicesDeepSight™ Early Warning ServicesExecutive Intelligence DashboardSecurity and Policy Compliance ServicesIncident Response and Management ServicesSecurity Monitoring and ManagementIdentity and Access Management ServicesInfrastructure Hardening Services
Endpoint Security pg 4
Endpoint ProtectionMulti-tier ProtectionEndpoint Encryption Network Access Control Critical System Protection Mobile SecurityNetwork Access Control ServicesInfrastructure Hardening ServicesEndpoint Security ServicesThreat and Vulnerability Management Services
Messaging Security pg 5
Information Foundation™ 2007 Mail Security 8300 Series Appliance Mail Security for Microsoft® Exchange and Domino® IM ManagerHosted Mail Security Mobile Security Messaging and Collaboration Security Services
application Security pg 5
Application Security Management Services
IT compliance pg 6
Control Compliance SuiteEnterprise Security Manager Security Information ManagerDatabase SecurityExecutive Intelligence DashboardSecurity and Policy Compliance ServicesPCI Compliance Management Services
Discovery and Retention Management pg 6
Enterprise Vault™Information Foundation 2007Mail Security 8300 Series ApplianceArchiving and Retention ServicesElectronic Discovery and Audit Services
Data loss Prevention pg 7
Vontu™ Network Data Loss PreventionVontu Endpoint Data Loss PreventionVontu Storage Data Loss PreventionDatabase SecurityEndpoint EncryptionEndpoint Protection
Messaging Management pg 7
Information Foundation 2007Enterprise VaultMail Security 8300 Series ApplianceMail Security for Microsoft Exchange and DominoIM Manager Hosted Mail Security Mobile SecurityMessaging and Collaboration Security ServicesArchiving and Retention ServicesData Migration Services
14 15
Symantec Software and Services by Solution
STORagE InFRaSTRucTuRE OPERaTIOnS
BuSInESScOnTInuITy
Storage Management pg 8
Veritas Storage Foundation™ Veritas Storage Foundation ManagerVeritas Storage Foundation Cluster File SystemVeritas CommandCentral™ Storage Storage Optimization ServicesInformation Lifecycle Management ServicesData Migration ServicesData Center Standardization Services
archiving pg 8
Enterprise VaultArchiving and Retention ServicesData Migration Services
Backup and Recovery pg 9
Veritas NetBackup™ Veritas NetBackup PureDisk™ Veritas Backup ReporterBackup Exec™Backup Exec System RecoveryOnline Storage for Backup ExecOnline BackupData Protection ServicesManaged Data Protection ServicesData Center Standardization Services
Server Management pg 10
Altiris Server Management SuiteVeritas Configuration ManagerData Center Automation ServicesData Center Consolidation ServicesData Center Standardization Services
Endpoint Management pg 11
Altiris™ Client Management SuiteAltiris Total Management SuiteAltiris Patch Management SolutionAltiris Deployment Solution for ClientsAltiris Inventory SolutionAltiris Software Virtualization SolutionAltiris Wise™ Package StudioAltiris Privileges Management EssentialsGhost™ Solution SuitepcAnywhere™BackupExec System RecoveryEndpoint Security Services
Disaster Recovery pg 12
Veritas NetBackupVeritas NetBackup PureDisk Backup ExecBackup Exec System RecoveryOnline Storage for Backup ExecOnline BackupVeritas Cluster ServerVeritas Storage FoundationVeritas Storage Foundation Volume ReplicatorIT Service Continuity Management ServicesBusiness Continuity Management Services
high availability pg 12
Veritas Cluster ServerVeritas Application DirectorVeritas Storage FoundationVeritas Storage Foundation Volume ReplicatorVeritas Storage Foundation Cluster File SystemBusiness Continuity Management ServicesIT Service Continuity Management ServicesHigh Availability Services
16
SEcuRIT y
InFORMaTIOn RISk anD cOMPlIancE
• Named a leader in Enterprise Security Information Management by the Forrester Wave Enterprise Security Information Management Q4 2006 report5
• CRN Test Center Recommended (Four Stars)6—Symantec Security Information Manager
• Gartner Leaders Quadrant for Managed Security Services for 20077
• PC Magazine’s Editors’ Choice — Symantec Endpoint Protection 118
• The only vendor with 100% “Pass” on all VB100 tests since 19999
• Symantec Mail Security 8300 named 2008 Technology of the Year for Best Mail Security solution by InfoWorld10
• Market leader in IT Policy Compliance and Host Vulnerability Management, according to IDC11
• Reader’s Choice Awards for Risk and Policy Management, presented by Information Security magazine12
• Security consultants are certified to deliver PCI services according to Visa® USA’s Qualified Data Security Company (QDSC) requirements
• Symantec/Vontu ranked “Most Exciting New Security Product” according to TheInfoPro’s Wave 7 Information Security Study13
• Vontu Data Loss Prevention Suite 7 named 2008 Technology of the Year for Best Data Loss Prevention solution by InfoWorld14
• Symantec™ Mail Security 8300 named 2008 Technology of the Year for Best Mail Security solution by InfoWorld15
• Symantec Mail Security tested at 99.999% accurate, with 0 critical false positives16
STORagE
• Star Power: Redmond Readers’ Choice Awards 2007 Winner of Best Storage Management Product17
• Symantec Data Protection and Recovery has earned 37% of the worldwide Data Protection and Recovery market, according to IDC18
• Veritas NetBackup 6.5 received “Best of VMworld” Gold Award for Data Protection and Security solution at the VMworld 2007 conference19
• Gartner Leaders Quadrant for Email Active Archiving20
• Symantec Backup System Recovery 7.0 named 2007 product of the year finalist for Backup and Disaster Recovery by Storage Magazine and SearchStorage.com21
• Veritas CommandCentral Storage named 2007 product of the year finalist for Storage Management Software by Storage Magazine and SearchStorage.com22
InFRaSTRucTuRE OPERaTIOnS
• IDC market leader in Cross-platform Clustering and High Availability23
• Symantec pcAnywhere™ named #1 Remote Control Software by IDC24
• Symantec Ghost™ Solution Suite named Best Disk Imaging Product by Windows IT Pro magazine25
BuSInESS cOnTInuIT y
• Symantec Data Protection and Recovery has earned 37% of the worldwide Data Protection and Recovery market, according to IDC26
• IDC market leader in Cross-platform Clustering and High Availability27
• Symantec Backup System Recovery 7.0 named 2007 product of the year finalist for Backup and Disaster Recovery by Storage Magazine and SearchStorage.com28
Industry Accolades
The Gartner Magic Quadrants are copyrighted 2007 by Gartner, Inc., and are reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time
period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in
the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to
be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Symantec is uniquely positioned to secure and manage the
world’s information by enabling organizations to standardize
and automate software and processes. Call Symantec today at
800-745-6054 or visit www.symantec.com/solutions.
End Notes1 IT Risk Management Report, Volume 1. (Cupertino, CA: Symantec Corporation. January, 2007). 2 Dr. Larry Ponemon and Vontu. 2007 Consumer Survey on Data Security.
(Traverse City, MI: Ponemon Institute. June 25, 2007). 3 Security Spending Survey (New York: Goldman Sachs Group, Inc.: September 4, 2007). 4 Service and Support Professionals Association. The STAR Awards for Service Excellence.
(San Diego, CA: SSPA. September, 2007). http://www.thesspa.com/starawards/service_
excellence.asp#1 5 Paul Stamp, Laura Koetzle, Sarah Bernhardt. “Symantec’s Much Improved Offering Is a
Leading Enterprise SIM Solution”, The Forrester Wave™: Enterprise Security Information
Management Q4 2006. (Cambridge, MA: Forrester Research, Inc. December 5, 2006). 6 Frank J. Ohlhorst. “Review: SIM Offers Bang for Buck”, CRN Tech.
(Manhasset, NY: CMP Media LLC. February 26, 2007). 7 Kelly M. Kavanagh, John Pescatore. Magic Quadrant for MSSPs, North America, 1H07
(Stamford, CT: Gartner, Inc. August 1, 2007). 8 Matthew D. Sarrel. “Symantec Endpoint Protection 11” (Review) PC Magazine.
(New York: Ziff-Davis Media, Inc. December 13, 2007). http://www.pcmag.com/
article2/0,2704,2234123,00.asp 9 Data from Virus Bulletin, available with free registration at www.virusbtn.com.
Covers Symantec Norton AntiVirus products v5.02.04 (11/99), Symantec Norton AntiVirus
Corporate Edition v7.61.935 (6/02), Symantec AntiVirus 8.00.9374 4.1.0.15 (2/03), and
successor versions of these products. 10 InfoWorld magazine. “2008 Technology of the Year Awards: Security”
(San Francisco: InfoWorld Media Group. January, 2008). http://www.infoworld.com/
slideshow/2008/01/149-2008_technology-5.html 11 IDC, “Worldwide Security and Vulnerability Management Software 2007-2011 Forecast
and Analysis: Governing Security and Risk Management,” Doc # 207658, August 200712 Information Security magazine. (Needham, MA: TechTarget Media. April, 2007). 13 Information Security Study Wave 7 (New York: TheInfoPro. July, 2006). 14 InfoWorld magazine, op. cit., 2008. http://www.infoworld.com/slideshow/2008/01/
149- 2008_technology-2.html
15 Ibid. http://www.infoworld.com/slideshow/2008/01/149-2008_technology-5.html 16 Brian Garrett and Eric Ogren. ESG Lab Review™: Symantec Anti-spam Effectiveness.
(Milford, MA: Enterprise Strategy Group, Inc. March, 2007). 17 Lafe Low. “Star Power: Redmond Readers’ Choice Awards 2007”, Redmond magazine.
(Chatsworth, CA: 1105 Media, Inc. April, 2007). http://redmondmag.com/features/article.
asp?editorialsid=706 18 IDC, “Worldwide Data Protection and Recovery Software 2006 Vendor Shares,” Doc # 209635,
December 200719 Bridget Botelho. The Best of VMworld Awards. (Needham, MA: TechTarget. September 12, 2007).
http://searchservervirtualization.techtarget.com/originalContent/0,289142,sid94_gci1272002,00.
html 20 Carolyn DiCenzo & Kenneth Chin. Magic Quadrant for E-Mail Active-Archiving Market, 2007.
(Stamford, CT: Gartner, Inc. May 16, 2007) 21 Storage magazine and SearchStorage.com. (Northbrook, IL: TechTarget, January 20, 2008).
http://searchstorage.techtarget.com/general/0,295582,sid5_gci1294887,00.html 22 Storage magazine and SearchStorage.com. (Northbrook, IL: TechTarget, January 20, 2008).
http://searchstorage.techtarget.com/general/0,295582,sid5_gci1294942,00.html23 Jean S. Bozman, Worldwide Clustering and Availability Software 2006 Vendor Shares.
(Framingham, MA: IDC. August, 2007). 24 IDC, Worldwide Remote Control Software 2006-2010 Forecast Update and 2005 Vendor
Shares, Doc #202199, June, 2006. 25 Windows IT Pro magazine. System Management: Disk Imaging Software. (Loveland, CO:
Penton Media, Inc. September, 2006) 26 IDC, “Worldwide Data Protection and Recovery Software 2006 Vendor Shares,” Doc # 209635,
December 200727 Jean S. Bozman, Worldwide Clustering and Availability Software 2006 Vendor Shares.
(Framingham, MA: IDC. August, 2007).28 Storage magazine and SearchStorage.com. (Northbrook, IL: TechTarget, January 20, 2008).
http://searchstorage.techtarget.com/general/0,295582,sid5_gci1294887,00.html
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