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8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
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2011 Virtualization and Evolution to theCloud Survey
Denmark Key Findings
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
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Methodology
Survey Performed by Applied Research
3,700 enterprises worldwide, 100 in Denmark
Tactical IT, Strategic IT and C-level professionals
Cross-industry
2
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Key Findings
Gaps between expectations and reality
Increasing focus on business-critical applications
Quality of service challenges
IT and business executives out of synch
Most organizations rely heavily on outside service providers
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Market Adoption
Most (57-68%) are at least discussing cloud adoption
Server virtualization and storage virtualization are most mature(31% implementing each)
Private/hybrid cloud is least mature (27% implementing)
Denmark behind the rest ofthe world
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32% 34%39%
42% 43%
19% 17%13%
18%12%
18%
21%
17%
12%18%
17% 10% 14%
16%19%
14%18% 17%
12% 8%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Storage virtualization Desktop or endpoint
virtualization
Server virtualization Private storage-as-a-service Private or hybrid cloud
computing
Q12: At what stage is your organization in each of the following
areas?
1 - Not considering 2 - In discussion/planning phase 3 - In trials 4 - Implementing 5 - Have implemented
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Gaps Between Expectations and Reality RevealEvolving Market
We asked those who have already implemented:
What their original goals were (expected)
What they actually achieved after implementing (realized goals)
We measured the gap between expected and realized goals
Server virtualization tracked well (4% average improvement) Private/hybrid cloud challenging to implement
(26% average gap)
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Server Virtualization
Biggest gaps:
Server manageability (down 12%)
Uptime (down 6%)
Reduce OpEx (up 6%)
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Biggest gaps:
Reduce CapEx (down 29%)
Keep up with emerging trends (down 36%)
Agility (down 15%)
Storage Virtualization
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Endpoint/Desktop Virtualization
Biggest gaps:
Management of application licenses (down 16%)
Application compatibility (down 16%)
Easier/faster new endpoint deployment (down 23%)
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Biggest gaps:
Uptime (down 42%)
Scalability (down 33%)
Disaster recovery readiness (down 50%)
Private Storage-as-a-Service
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Biggest gaps:
Time to provision new resources (down 75%)
Uptime (down 50%)
Disaster recovery readiness (down 25%)
Hybrid/Private Cloud Computing
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Increasing Focus on Business-Critical Applications
Organizations leveraging virtualization for business-criticalapplications
Top apps include accounting/financial, database, document management
More slowly leveraging hybrid/private cloud technologies
Average of 21% of business-critical apps in hybrid/private cloudenvironments
Concerns over controlling physicalaccess to data, applicationcompatibility, and compliance
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Quality of Service Challenges Emerge as Top Priorities
Storage cost and performance is top of mind
Security concerns
Performance issues
Availability
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IT and Business Executives Out of Synch
Why?
Performance
Reliability
Security
IT somewhat open App owners also open
Denmark more cautiousthan rest of the world
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Most Organizations Lean Heavily on Third-partyService Providers
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Symantec Recommendations
Ensure alignment between IT and executives in virtualizationand cloud initiatives
Dont operate in a silo when it comes to cloud computing
Leverage and modernize your existing infrastructure
Set realistic expectations and track your results
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17
Appendix
All questions included
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18
67%
33%
0%
0% 10% 20% 30% 40% 50% 60% 70% 80%
1,000 to 2,499 (Small Enterprise)
2,500 to 4,999 (Medium Enterprise)
5,000 or more (Large Enterprise)
Q2: How many employees does your organization have in all locations
worldwide?
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19
2%
4%
1%
13%
5%
14%
13%
9%
9%
0%
0%
3%
2%
9%
0%
3%
3%
9%
0%
0% 2% 4% 6% 8% 10% 12% 14% 16%
Advertising
Construction
Eating and drinking services, accommodations
Education, Learning and Support
Energy
Finance and Insurance
Government
Information Technology and Communications
Internet
Legal
Living-related and personal services and amusement services
Manufacturing
Media
Medical, Health Care and Welfare
Real estate and goods rental and leasing
Scientific research, professional and technical services
Transport and freight service (incl. Airlines/Railways)
Wholesale and Retail
Other
Q3: What is your organization's primary industry?
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29%
38%
33%
0% 5% 10% 15% 20% 25% 30% 35% 40%
C-level
Management role in IT, primarily focused on strategic issues
Management role in IT, primarily focused on tactical/operational issues
Q4: What is your primary role?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
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21
10%
3%
5%
8%
11%
22%
12%
6%
9%
0%
0% 5% 10% 15% 20% 25%
CIO
CTO
CISO
Vice President or Senior Vice President in a computing area
Director in a computing area
Manager of Information Systems or Computer Systems
Systems analyst
Systems architect
Systems designer
Other
Q5: What is your title?
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22
29%
51%
20%
0%
10%
20%
30%
40%
50%
60%
30 or less (Millennial) 31 to 49 (Gen-X) 50 or older (Boomer)
Q6: What is your age?
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23
Male
87%
Female13%
Q7: What is your gender?
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24
12
10
0
2
4
6
8
10
12
14
Mean Median
Q8: How many years have you been working in IT?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
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25
40%
11%
7%
7%
12%
5%
3%
5%
0%
7%
3%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Less than $50M
$50M to $100M
$100M to $250M
$250M to $500M
$500M to $1.5B
$1.5B to $3B
$3B to $8B
$8B to $20B
$20B to $50B
$50B to $100B
More than $100B
Q9: What are your company's annual revenues? For public entities,
what is your organization's annual budget or funding level.
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
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26
9%
3%
11%
19%
22%
25%
1%
3%
0%
7%
0% 5% 10% 15% 20% 25% 30%
Declining 25% per year or greater
Declining between 10 and 24% per year
Declining between 1 and 9% per year
Flat: Neither growing nor declining
Growing between 1 and 9% per year
Growing between 10 and 24% per year
Growing between 25 and 49% per year
Growing between 50 and 99% per year
Growing 100% per year or more
Decline to state
Q10: Characterize your company's year-over-year growth rate in
terms of annual revenue. For public entities, use annual budget or
funding level.
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
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27
23%27% 27% 30%
31%
13% 7%12%
15% 13%
13% 17%14%
15% 17%
31% 29%30%
23% 18%
20% 20% 17% 17% 21%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Desktop or endpoint
virtualization
Private storage-as-a-service Private or hybrid cloud
computing
Server virtualization Storage virtualization
Q11: What is your familiarity with each of these technologies?
5 - I am completely familiar with what this technology does
4 - I am somewhat familiar with what this technology does
3 - I have definitely heard of this technology, but I am not sure what it does
2 - I think I have heard of this technology, but no idea what it does
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28
51%
49%
47%
40%
39%
0% 10% 20% 30% 40% 50% 60%
Desktop or endpoint virtualization
Private storage-as-a-service
Private or hybrid cloud computing
Server virtualization
Storage virtualization
Q11: What is your familiarity with each of these technologies?(Somewhat/Completely familiar)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
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29
32% 34%39%
42% 43%
19% 17%13%
18%12%
18%21% 17%
12%18%
17% 10% 14%
16%19%
14%18% 17%
12%8%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Storage virtualization Desktop or endpoint
virtualization
Server virtualization Private storage-as-a-service Private or hybrid cloud
computing
Q12: At what stage is your organization in each of the following
areas?
1 - Not considering 2 - In discussion/planning phase 3 - In trials 4 - Implementing 5 - Have implemented
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
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30
68%
66%
61%
58%
57%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Storage virtualization
Desktop or endpoint virtualization
Server virtualization
Private storage-as-a-service
Private or hybrid cloud computing
Q12: At what stage is your organization in each of the following
areas?(At least in discussion/planning phase)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
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31
18%26%
18%28%
21% 23% 21% 23%31%
26% 26%36%
28%
13%8%
8%
10% 26%26%
28% 15% 8% 10% 15%
5%
5%
44%44% 59%
46%38% 36%
38%49%
54% 56%51% 54%
62%
18% 15%10% 10% 10% 8% 10% 8% 0%
5% 3%3% 3%8% 8% 5% 5% 5% 8%
3% 5% 8%3% 5% 3% 3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Q13: How important are each of the following reasons in terms of
why you are not considering server virtualization?
1 - Absolutely not a factor 2 - Mostly not a factor 3 - Neutral 4 - Somewhat a factor 5 - Absolutely a factor
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32
26%
23%
15%
15%
15%
15%
13%
13%
8%
8%
8%
5%
5%
0% 5% 10% 15% 20% 25% 30%
Costs too much
Too many other things on our plate at the moment
Concerns about backup & recovery
Don't perceive a need
Security concerns
Our IT staff doesn't have enough expertise
Concerns about legacy applications not running correctly
Performance concerns
Concerned virtualization will require too much storage
Manageability concerns
Never occurred to us
Reliability concerns
Concerns about legal issues regarding software adoption
Q13: How important are each of the following reasons in terms of
why you are not considering server virtualization?(Somewhat/Absolutely a factor)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
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33
3% 0%7% 3% 3% 0%
7% 3% 3% 0% 3% 3% 3%0% 7%
13%13% 10%
10%
17% 23%13%
10%13% 17% 13%
37%37%
27% 30% 33% 40%
30% 27% 40%
47%
43%47% 53%
37%40% 37%
27%
40% 33%37% 40%
40%
23%
30%
30%
10%
23% 17% 17% 27%
13%17%
10% 7%3%
20%
10%3%
20%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Q14: How important are each of the following goals in terms of why
you are considering server virtualization?
1 - Completely unimportant 2 - Somewhat unimportant 3 - Neutral 4 - Somewhat important 5 - Completely important
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
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34
60%
57%
53%
53%
53%
50%
47%
47%
43%
43%
40%
33%
30%
0% 10% 20% 30% 40% 50% 60% 70%
Reduce operating expense
Improve server speed to better serve our customers
Improve our disaster-recovery readiness
Improve our IT department's overall agility
Improve server manageability
Reduce capital expense
Mitigate common data center issues
Improve the scalability of our servers
Improve time to deploy new servers (virtual servers)
Improve uptime/availability of our data center
Improve server utilization ratios/reduce server count
Extending the life of older operating systems or legacy applications
Keep up with emerging technology trends
Q14: How important are each of the following goals in terms of why
you are considering server virtualization?(Somewhat/Completely important)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
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35
53%
47%
27%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Trial, test servers Production servers (NOT mission critical) Production servers (MISSION CRITICAL)
Q15: On which kinds of servers are you considering implementing
virtualization in the next 12 months?(Mark all that apply)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
36/210
36
57%
50%
47%
40%
37%
30%
27%
20%
20%
20%
17%
10%
7%
7%
0%
0% 10% 20% 30% 40% 50% 60%
Web
Database management
Document management
Email and calendar
Human resources
Accounting or financial
Office applications
Business intelligence
ERP
Sales force automation (SFA) or CRM
Field service management
Engineering
Task and project management
Vertical market application
Other (Please specify)
Q16: Which kinds of applications are you discussing moving to
virtualized servers in the next 12 months?(Mark all that apply.)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
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37
0% 0% 0% 0% 0% 0% 0% 0% 0% 0%7% 7%
0%0%7%
0% 0%7% 7%
0%7%
14%
0%
0%7%
7%7%
7% 21% 21%
21% 21%29%
21%21%
36%29% 21% 29%
57%50%
43% 43% 29%
43%36%
50%43%
36%43%
36%43%
36% 36% 36% 36%43%
29%36%
21% 21%29%
21%29%
21%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Q17: How important are each of the following goals in terms of why
you are currently implementing server virtualization?
1 - Completely unimportant 2 - Somewhat unimportant 3 - Neutral 4 - Somewhat important 5 - Completely important
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
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38
93%
86%
79%
79%
71%
71%
71%
71%
64%
64%
64%
64%
64%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Improve server manageability
Improve our disaster-recovery readiness
Improve time to deploy new servers (virtual servers)
Keep up with emerging technology trends
Improve the scalability of our servers
Reduce capital expense
Improve server utilization ratios/reduce server count
Reduce operating expense
Extending the lfe of older operating systems or legacy applications
Improve our IT department's overall agility
Improve server speed to better serve our customers
Improve uptime/availability of our data center
Mitigate common data center issues (power, heat, space issues)
Q17: How important are each of the following goals in terms of why
you are currently implementing server virtualization?(Somewhat/Completely important)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
39/210
39
43%
57%
29%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Trial, test servers Production servers (NOT mission critical) Production servers (MISSION CRITICAL)
Q18: On which kinds of servers are you implementing virtualization
in the next 12 months?(Mark all that apply.)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
40/210
40
64%
64%
57%
50%
43%
36%
36%
36%
36%
29%
21%
21%
21%
21%
0%
0% 10% 20% 30% 40% 50% 60% 70%
Email and calendar
Web
Database management
Human resources
Accounting or financial
Document management
Engineering
Office applications
Task and project management
ERP
Business intelligence
Field service management
Sales force automation (SFA) or CRM
Vertical market application
Other (Please specify)
Q19: For which kinds of applications are you implementing
virtualization now or within the next 12 months?(Mark all that apply.)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
41/210
41
0% 0% 0% 0% 0% 0% 0%
7%
0%0%
7% 7%
0%
14%
7%
14%
14%
14%14%
14% 14% 29%
14% 29%
21%
14% 29%
64% 50%
43%
43%
64%
36%
50%
57% 43%
21%
29%
36%
29%
7%
29%
14%
7%
14%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Management
and reporting
tools
Performance Backup Security and
patch
management
Storage
management
issues
System
architecture
and design
issues
Workload
capacity and
planning issues
Increase in the
amount of
storage we use
Software
licensing issues
Q20: How important are each of the following challenges to
implementing server virtualization?
1 - No challenge at all 2 - Minor challenge 3 - Neutral 4 - Significant challenge 5 - Extreme challenge
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
42/210
42
86%
79%
79%
71%
71%
64%
64%
64%
57%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Management and reporting tools
Performance
Backup
Security and patch management
Storage management issues
System architecture and design issues
Workload capacity and planning issues
Increase in the amount of storage we use
Software licensing issues
Q20: How important are each of the following challenges to
implementing server virtualization?(Significant/Extreme challenge)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
43/210
43
0% 0% 0%
14%
0% 0%
14%
7%
21%
29%
29%
21%
71%
71% 43%
50%
7%
0%
14%
7%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Independent consultant Hardware or software vendor's
professional service organization
System integrator VAR
Q21: Please indicate how much you are relying on the following
external resources to implement server virtualization:
1 - Not at all 2 - Very little 3 - Neutral 4 - Quite a bit 5 - Completely
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
44/210
44
79%
71%
57%
57%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Independent consultant
Hardware or software vendor's professional service organization
System integrator
VAR
Q21: Please indicate how much you are relying on the following
external resources to implement server virtualization:(Rely on quite a bit/completely)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
45/210
45
0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%0% 0%6% 6%
0%6%
0% 0% 0% 0% 0%6% 6%
0% 0%0% 0% 12%
6%12%
18% 18% 18%24%
18%24%
24%
41% 29%
47%29%
35%
53%
24% 24% 24%6%
35% 12%
76%
59%65%
47%59%
53%
35%
59% 59% 59%71%
41%
59%
0%
10%
20%
30%40%
50%
60%
70%
80%
90%
100%
Q22: Thinking back to when you first considered implementing
server virtualization, how important were each of the following
goals at the time you originally decided to implement server
virtualization?
1 - Completely unimportant 2 - Somewhat unimportant 3 - Neutral 4 - Somewhat important 5 - Completely important
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
46/210
46
100%
100%
94%
94%
88%
88%
88%
82%
82%
82%
76%
76%
71%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Improve our IT department's overall agility
Improve server manageability
Improve uptime/availability of our data center
Reduce operating expense
Improve the scalability of our servers
Improve time to deploy new servers (virtual servers)
Reduce capital expense
Improve our disaster-recovery readiness
Keep up with emerging technology trends
Mitigate common data center issues
Improve server speed to better serve our customers
Extending the life of older operating systems or legacy applications
Improve server utilization ratios/reduce server count
Q22: Thinking back to when you first considered implementing
server virtualization, how important were each of the following
goals at the time you originally decided to implement server
virtualization?
(Somewhat/Completely important)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
47/210
47
0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%6%
0% 0% 0%6% 6% 6%
12% 12% 12% 12% 12%
24%18%29%
59% 59% 41% 41% 35% 24% 29% 24%
6%
35%
29%
12%
71%
41% 41%
53% 53%59%
65%59%
65%
82%
53%47%
65%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Q23: Which of these goals were actually achieved from deploying
server virtualization?
1 - Completely failed to achieve 2 - Somewhat failed to achieve 3 - Neutral 4 - Somewhat achieved 5 - Completely achieved
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
48/210
48
100%
100%
100%
94%
94%
94%
88%
88%
88%
88%
88%
76%
76%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Improve our IT department's overall agility
Reduce capital expense
Reduce operating expense
Improve time to deploy new servers (virtual servers)
Keep up with emerging technology trends
Improve server speed to better serve our customers
Improve our disaster-recovery readiness
Improve server utilization ratios/reduce server count
Improve the scalability of our servers
Improve server manageability
Improve uptime/availability of our data center
Extending the life of older operating systems or legacy applications
Mitigate common data center issues
Q23: Which of these goals were actually achieved from deploying
server virtualization?(Somewhat/Completely achieved)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
49/210
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
50/210
50
71%
71%
65%
59%
47%
47%
47%
47%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Storage
Software
Servers
Networking
Power
Operating expense
Staff
Capital expense
Q24: Have your costs been affected by server virtualization in each
of the following areas?(Increased somewhat/significantly)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
51/210
51
52% 54%
0%
10%
20%
30%
40%
50%
60%
Physical Virtualized
Q25: What percentage of your trial, test servers are physical versus
virtualized?(Means shown)
Q25 Wh t t f t i l t t h i l
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
52/210
52
50% 50%
0%
10%
20%
30%
40%
50%
60%
Physical Virtualized
Q25: What percentage of your trial, test servers are physical versus
virtualized?(Medians shown)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
53/210
53
49%49%
0%
10%
20%
30%
40%
50%
60%
Physical Virtualized
Q26: What percentage of your production, NON mission-critical
servers are physical versus virtualized?(Means shown)
h f d i i i i i l
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
54/210
54
50% 50%
0%
10%
20%
30%
40%
50%
60%
Physical Virtualized
Q26: What percentage of your production, NON mission-critical
servers are physical versus virtualized?(Medians shown)
Q27 Wh f d i MISSION CRITICAL
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
55/210
55
55%
46%
0%
10%
20%
30%
40%
50%
60%
Physical Virtualized
Q27: What percentage of your production, MISSION-CRITICAL
servers are physical versus virtualized?(Means shown)
Q27 Wh t t f d ti MISSION CRITICAL
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
56/210
56
50% 50%
0%
10%
20%
30%
40%
50%
60%
Physical Virtualized
Q27: What percentage of your production, MISSION-CRITICAL
servers are physical versus virtualized?(Medians shown)
Q28 F hi h ki d f li ti h i l t d
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
57/210
57
76%
71%
71%
65%
65%
65%
59%
59%
41%
41%
35%
35%
29%
18%
0%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Accounting or financial
Database management
Document management
ERP
Office applications
Task and project management
Email and calendar
Engineering
Human resources
Web
Field service management
Sales force automation (SFA) or CRM
Business intelligence
Vertical market application
Other (Please specify)
Q28: For which kinds of applications have you implemented
virtualization to date?(Mark all that apply.)
Q29 F hi h ki d f li ti ill i l t i t li ti
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
58/210
58
65%
53%
47%
41%
41%
41%
35%
35%
35%
29%
29%
29%
29%
18%
6%
0% 10% 20% 30% 40% 50% 60% 70%
Engineering
ERP
Document management
Database management
Email and calendar
Sales force automation (SFA) or CRM
Business intelligence
Office applications
Task and project management
Accounting or financial
Human resources
Vertical market application
Web
Field service management
Other (Please specify)
Q29: For which kinds of applications will you implement virtualization
within the next 12 months?(Mark all that apply.)
Q30 How would you characterize the motivation of various
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
59/210
59
12%
24% 24%
41%
24%
12%
24%
18% 18%
0%29%
18%
18%12% 12%
18%
18%
41%
24%
29%
24%
18%
12% 12%
24%18%
24% 24%18% 18%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
CEO Server group Application owner CISO CFO CIO
Q30: How would you characterize the motivation of various
constituents in your organization to moving mission-critical
applications from physical servers to virtualized servers?
1 - Extremely resistant to doing so 2 - Somewhat resistant to doing so 3 - Neither resistant nor open to doing so
4 - Somewhat open to doing so 5 - Extremely open to doing so
Q30: How would you characterize the motivation of various
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
60/210
60
47%
47%
47%
41%
29%
29%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
CEO
Server group
Application owner
CISO
CFO
CIO
Q30: How would you characterize the motivation of various
constituents in your organization to moving mission-critical
applications from physical servers to virtualized servers?(Somewhat/Extremely open to doing so)
Q31: How much do each of the following risks weigh in keeping
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
61/210
61
0% 0% 0% 0%
18%
6%0% 0%
12%
0%
6%12%
18%
29%
35%
35% 35% 24%
24%
18%
53% 53%59%
35%29%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Performance Reliability Security Lack of monitoring and
management tools
Other (Please specify)
Q31: How much do each of the following risks weigh in keeping
various constituents from being more confident about placing
mission-critical applications on virtualized servers?
1 - Extremely small factor 2 - Somewhat small factor 3 - Neutral 4 - Somewhat large factor 5 - Extremely large factor
Q31: How much do each of the following risks weigh in keeping
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
62/210
62
88%
88%
82%
59%
47%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Performance
Reliability
Security
Lack of monitoring and management tools
Other (Please specify)
Q31: How much do each of the following risks weigh in keeping
various constituents from being more confident about placing
mission-critical applications on virtualized servers?(Somewhat/Extremely large factor)
Q32: How important are each of the following challenges to
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
63/210
63
6% 6%0%
6% 6% 6%0% 0% 0%
18% 18% 29%
6%
18%
6% 18%24% 24%
0%6%
0%
18%
12%
24%
24%18%
29%
47%
47%
29%
41%35%
29%
29%
24%
18%
29%24%
41%
29% 29%35%
29%35%
29%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Increase in the
amount of
storage we use
Security and
patch
management
Performance Workload
capacity and
planning issues
Software
licensing issues
System
architecture
and design
issues
Management
and reporting
tools
Backup Storage
management
issues
Q32: How important are each of the following challenges to
implementing server virtualization?
1 - No challenge at all 2 - Minor challenge 3 - Neutral 4 - Significant challenge 5 - Extreme challenge
Q32: How important are each of the following challenges to
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
64/210
64
76%
71%
71%
71%
65%
65%
59%
59%
47%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Increase in the amount of storage we use
Security and patch management
Performance
Workload capacity and planning issues
Software licensing issues
System architecture and design issues
Management and reporting tools
Backup
Storage management issues
Q32: How important are each of the following challenges to
implementing server virtualization?(Significant/Extreme challenge)
Q33: Please indicate how much you relied on the following external
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
65/210
65
0%6%
12%
0%6%
6%0%
6%
18%
29%35%
41%
35%
29%
35%
18%
41%
29%
18%
35%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Hardware or software vendor's
professional service organization
Independent consultant VAR System integrator
Q33: Please indicate how much you relied on the following external
resources to implement server virtualization:
1 - Not at all 2 - Very little 3 - Neutral 4 - Quite a bit 5 - Completely
Q33: Please indicate how much you relied on the following
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
66/210
66
76%
59%
53%
53%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Hardware or software vendor's professional service organization
Independent consultant
VAR
System integrator
Q33: Please indicate how much you relied on the following
external resources to implement server virtualization:(Relied on quite a bit/completely)
Q34: How important are each of the following reasons in terms of
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
67/210
67
19% 22%25% 22% 25% 22% 25% 22% 25% 25% 22% 22%
3%6% 3% 6%
6%
0%
6%6%
16% 6% 9% 13%
41%
44% 44%50% 47%
56%
50% 53%
44%53% 53% 50%
22%
25%16%
9%19% 19% 9% 6% 9%
13% 13%6%
16%
3%13% 13%
3% 3%9% 13%
6% 3% 3% 9%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Q34: How important are each of the following reasons in terms of
why you are not considering storage virtualization?
1 - Absolutely not a factor 2 - Mostly not a factor 3 - Neutral 4 - Somewhat a factor 5 - Absolutely a factor
Q34: How important are each of the following reasons in terms of
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
68/210
68
38%
28%
28%
22%
22%
22%
19%
19%
16%
16%
16%
16%
0% 5% 10% 15% 20% 25% 30% 35% 40%
Costs too much
Concerns about backup & recovery
Too many other things on our plate at the moment
Don't perceive a need
Never occurred to us
Reliability concerns
Concerns about legacy applications not running correctly
Manageability concerns
Our IT staff doesn't have enough expertise
Performance concerns
Security concerns
Concerns about legal issues regarding software adoption
Q34: How important are each of the following reasons in terms of
why you are not considering storage virtualization?(Somewhat/Absolutely a factor)
Q35: How important are each of the following goals in terms of why
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
69/210
69
5%0% 3% 3%
14%
0% 0% 3% 0% 0% 0%
11%16%
3%11%
8%
14% 16%14%
11% 11% 11%
24% 27%
38%30%
24%32% 30% 30% 38% 41%
46%
24%
46%
32% 30%
46%
32%24%
32%
38% 30%
38%
35%
11%
24% 27%
8%
22% 30% 22%
14%
19%
5%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Q35: How important are each of the following goals in terms of why
you are considering storage virtualization?
1 - Completely unimportant 2 - Somewhat unimportant 3 - Neutral 4 - Somewhat important 5 - Completely important
Q35: How important are each of the following goals in terms of why
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
70/210
70
59%
57%
57%
57%
54%
54%
54%
54%
51%
49%
43%
0% 10% 20% 30% 40% 50% 60% 70%
Improve storage performance (speed)
Keep up with emerging technology trends
Reduce capital expense
Reduce operating expense
Improve the scalability of our storage
Improve disaster recovery readiness
Make it easier to migrate data between tiers
Make it faster and easier to provision new storage
Improve uptime/availability of our data center
Improve our IT department's overall agility
Improve storage utilization ratios
Q35: How important are each of the following goals in terms of why
you are considering storage virtualization?(Somewhat/Completely important)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
71/210
Q37: How important are each of the following goals in terms of why
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
72/210
72
0% 0% 0% 0%6%
0% 0%6%
0% 0% 0%0% 0%6%
12% 0%
0%6%
6%12% 12% 12%12% 12%
12%
12%18%
24%18%
18% 18%24%
29%
47%
76%59% 47% 47%
65%
41%
47% 47%
47%41%
41%
12%
24% 29% 29%
12%
35%24% 24%
18% 18%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Q p g g y
you are currently implementing storage virtualization?
1 - Completely unimportant 2 - Somewhat unimportant 3 - Neutral 4 - Somewhat important 5 - Completely important
Q37: How important are each of the following goals in terms of why
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
73/210
73
88%
88%
82%
76%
76%
76%
76%
71%
71%
65%
59%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Make it easier to migrate data between tiers
Improve the scalability of our storage
Improve storage performance (speed)
Improve our IT department's overall agility
Reduce capital expense
Reduce operating expense
Improve disaster-recovery readiness
Improve uptime/availability of our data center
Keep up with emerging technology trends
Make it faster and easier to provision new storage
Improve storage utilization ratios
Q p g g y
you are currently implementing storage virtualization?(Somewhat/Completely important)
Q38: Which classes of storage are you considering for implementing
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
74/210
74
29%
41%
47%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Tier one storage Tier two storage Archival storage
Q g y g p g
storage virtualization in the next 12 months?(Mark all that apply.)
Q39: Please indicate how much you are relying on the following
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
75/210
75
0% 0%6% 6%6%
12%6%
0%
24%
29% 29%47%
65%
53% 53%
41%
6% 6% 6% 6%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Hardware or software vendor's
professional service organization
System integrator Independent consultant VAR
Q y y g g
external resources to implement storage virtualization:
1 - Not at all 2 - Very little 3 - Neutral 4 - Quite a bit 5 - Completely
Q39: Please indicate how much you are relying on the following
t l t i l t t i t li ti
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
76/210
76
71%
59%
59%
47%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Hardware or software vendor's professional service organization
System integrator
Independent consultant
VAR
external resources to implement storage virtualization:(Rely quite a bit/completely)
Q40: Thinking back to when you first considered implementing
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
77/210
77
0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%0% 0% 0% 0% 0% 0% 0% 0%7% 7%
0%
14% 14%21% 21% 21%
29% 29% 29%21%
29%36%
43%
21%14%
36%
21%
29%
7%14%
21% 14% 14%
43%
64% 64%
43%
57%
43%
64%57%
50% 50% 50%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
storage virtualization, how important were each of the following
goals at the time you originally decided to implement storage
virtualization?
1 - Completely unimportant 2 - Somewhat unimportant 3 - Neutral 4 - Somewhat important 5 - Completely important
Q40: Thinking back to when you first considered implementing
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
78/210
78
86%
86%
79%
79%
79%
71%
71%
71%
71%
64%
64%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Reduce capital expense
Keep up with emerging technology trends
Improve our IT department's overall agility
Reduce operating expense
Make it faster and easier to provision new storage
Improve storage utilization ratios
Improve disaster-recovery readiness
Improve storage performance (speed)
Improve uptime/availability of our data center
Improve the scalability of our storage
Make it easier to migrate data between tiers
storage virtualization, how important were each of the following
goals at the time you originally decided to implement storage
virtualization?(Somewhat/Completely important)
Q41: Which of these goals were actually achieved from deploying
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
79/210
79
86%
79%
64%
64%
57%
57%
57%
57%
50%
50%
36%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Make it faster and easier to provision new storage
Improve disaster recovery readiness
Improve our IT department's overall agility
Reduce operating expense
Improve storage utilization ratios
Improve uptime/availability of our data center
Make it easier to migrate data between tiers
Reduce capital expense
Improve storage performance (speed)
Keep up with emerging technology trends
Improve the scalability of our storage
storage virtualization?(Mark all that apply.)
Q42: What percentage of your tier-one storage is currently
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
80/210
80
52%
59%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Virtualized Non-virtualized
virtualized versus non-virtualized?(Means shown)
Q42: What percentage of your tier-one storage is currently
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
81/210
81
50% 50%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Virtualized Non-virtualized
virtualized versus non-virtualized?(Medians shown)
Q43: What percentage of your tier-two storage is currently
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
82/210
82
59%
37%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Virtualized Non-virtualized
virtualized versus non-virtualized?(Means shown)
Q43: What percentage of your tier-two storage is currently
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
83/210
83
50%
45%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Virtualized Non-virtualized
virtualized versus non-virtualized?(Medians shown)
Q44: What percentage of your archival storage is currently virtualized
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
84/210
84
65%
29%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Virtualized Non-virtualized
versus non-virtualized?(Means shown)
Q44: What percentage of your archival storage is currently
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
85/210
85
61%
34%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Virtualized Non-virtualized
virtualized versus non-virtualized?(Medians shown)
Q45: Please indicate how much you relied on the following external
i l i li i
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
86/210
86
7% 7% 7%
14%0% 0% 0%
0%14%
29% 29%
43%29%
21% 21%
21%
50%
43% 43%
21%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Hardware or software vendor's
professional service organization
System integrator Independent consultant VAR
resources to implement storage virtualization:
1 - Not at all 2 - Very little 3 - Neutral 4 - Quite a bit 5 - Completely
Q45: Please indicate how much you relied on the following external
i l i li i
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
87/210
87
79%
64%
64%
43%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Hardware or software vendor's professional service organization
System integrator
Independent consultant
VAR
resources to implement storage virtualization:(Quite a bit/Completely)
Q46: How important are each of the following reasons in terms of
h id i d k d i i li i ?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
88/210
88
21%24% 24%
29%26%
24% 24%26% 26%
18%9% 9%
3%3%
3%9%
6% 6%
38%44%
47%50%
53% 59%53%
56% 56%
15%21%
12%9%
12% 9% 12%9%
6%
9%3%
9% 9%6% 6% 3% 3% 6%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Don't perceive a
need
Concerns about
having to
repackage
applications
Usability
concerns
Don't know
what it is
Performance
concerns
Concerns about
legal issues
regarding
software
adoption
Concerns about
legacy
applications not
running
correctly
Manageability
concerns
Waiting for an
OS migration
project
why you are not considering desktop or endpoint virtualization?
1 - Absolutely not a factor 2 - Mostly not a factor 3 - Neutral 4 - Somewhat a factor 5 - Absolutely a factor
Q46: How important are each of the following reasons in terms of
h t id i d kt d i t i t li ti ?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
89/210
89
24%
24%
21%
18%
18%
15%
15%
12%
12%
0% 5% 10% 15% 20% 25%
Don't perceive a need
Concerns about having to repackage applications
Usability concerns
Don't know what it is
Performance concerns
Concerns about legal issues regarding software adoption
Concerns about legacy applications not running correctly
Manageability concerns
Waiting for an OS migration project
why you are not considering desktop or endpoint virtualization?(Somewhat/Absolutely a factor)
Q47: How important are each of the following goals in terms of why you
id i d kt d i t i t li ti ?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
90/210
90
0% 0% 0% 3%5% 5%
13%
3% 0%3%
13% 16%13% 5% 3%
8%
5% 11%
37%
37% 34%37% 45% 50%
39%
55% 53%
45%
42% 42%
45% 37% 34% 29%
32% 29%
16%
8% 8%3%
8% 8% 11%5% 8%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Solving application
compatibility
problems
Make it easier and
faster to deploy
new endpoints
Simplifying
application
delivery
Better
management or
compliance of
application
licenses
Better support for
virtual desktops
Better support for
mobile and remote
workers
Enabling Internet
Explorer 6 to run
on Windows 7
Reducing helpdesk
calls and/or costs
Improve
integrated
utilization with
smartphone/tablet
PC
are considering desktop or endpoint virtualization?
1 - Completely unimportant 2 - Somewhat unimportant 3 - Neutral 4 - Somewhat important 5 - Completely important
Q47: How important are each of the following goals in terms of why
o are considering desktop or endpoint irt ali ation?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
91/210
91
61%
50%
50%
47%
45%
42%
39%
37%
37%
0% 10% 20% 30% 40% 50% 60% 70%
Solving application compatibility problems
Make it easier and faster to deploy new endpoints
Simplifying application delivery
Better management or compliance of application licenses
Better support for virtual desktops
Better support for mobile and remote workers
Enabling Internet Explorer 6 to run on Windows 7
Reducing helpdesk calls and/or costs
Improve integrated utilization with smartphone/tablet PC
you are considering desktop or endpoint virtualization?(Somewhat/Completely important)
Q48: How important are each of the following goals in terms of why
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
92/210
92
0% 0% 0% 0% 0% 0%
20%
0% 0%0%10%
30%
10% 10% 10%
0%
0% 0%
20%
30%
10%
30%40% 30%
40%
60% 60%
60%
50% 50%60%
50%
20%
30% 30%20%
20%10% 10%
0% 0%
30%
10% 10%20%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Q p g g y
you are currently implementing desktop or endpoint virtualization?
1 - Completely unimportant 2 - Somewhat unimportant 3 - Neutral 4 - Somewhat important 5 - Completely important
Q48: How important are each of the following goals in terms of why
you are currently implementing desktop or endpoint virtualization?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
93/210
93
80%
60%
60%
60%
50%
50%
40%
40%
40%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Better support for virtual desktops
Better management or compliance of application licenses
Reducing helpdesk calls and/or costs
Solving application compatibility problems
Better support for mobile and remote workers
Make it easier and faster to deploy new endpoints
Enabling Internet Explorer 6 to run on Windows 7
Improve integrated utilization with smartphone/tablet PC
Simplifying application delivery
you are currently implementing desktop or endpoint virtualization?(Somewhat/Completely important)
Q49: Please indicate how much you are relying on the following
external resources to implement desktop or endpoint virtualization:
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
94/210
94
0% 0% 0% 0%
20%
0% 0%
20%
10%
30%
60%
50%
70%
60%
30%
30%
0%
10% 10%
0%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Hardware or software vendor's
professional service organization
Independent consultant VAR System integrator
external resources to implement desktop or endpoint virtualization:
1 - Not at all 2 - Very little 3 - Neutral 4 - Quite a bit 5 - Completely
Q49: Please indicate how much you are relying on the following
external resources to implement desktop or endpoint virtualization:
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
95/210
95
70%
70%
40%
30%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Hardware or software vendor's professional service organization
Independent consultant
VAR
System integrator
external resources to implement desktop or endpoint virtualization:(Quite a bit/Completely)
Q50: Thinking back to when you first considered implementing
endpoint virtualization how important were each of the following
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
96/210
96
11%0% 0%
6% 6%0%
6% 6%0%
0%
6%17%
0%6%
6%
11%
28%
6%
17%22%
11%28%
28%33%
22%
17%
44%17%
28%
22% 11%
17% 17%11%
17%11%
56%44%
50%56%
44% 44%50%
33%39%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
endpoint virtualization, how important were each of the following
goals at the time you originally decided to implement desktop or
endpoint virtualization?
1 - Completely unimportant 2 - Somewhat unimportant 3 - Neutral 4 - Somewhat important 5 - Completely important
Q50: Thinking back to when you first considered implementing
endpoint virtualization how important were each of the following
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
97/210
97
72%
72%
72%
67%
61%
61%
61%
50%
50%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Better management or compliance of application licenses
Simplifying application delivery
Solving application compatibility problems
Make it easier and faster to deploy new endpoints
Better support for mobile and remote workers
Better support for virtual desktops
Improve integrated utilization with smartphone/tablet PC
Enabling Internet Explorer 6 to run on Windows 7
Reducing helpdesk calls and/or costs
endpoint virtualization, how important were each of the following
goals at the time you originally decided to implement desktop or
endpoint virtualization?(Somewhat/Completely important)
Q51: Which of these goals were actually achieved from deploying
desktop or endpoint virtualization?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
98/210
98
72%
61%
56%
56%
56%
56%
44%
33%
28%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Simplifying application delivery
Reducing helpdesk calls and/or costs
Better management or compliance of application licenses
Better support for mobile and remote workers
Better support for virtual desktops
Solving application compatibility problems
Make it easier and faster to deploy new endpoints
Improve integrated utilization with smartphone/tablet PC
Enabling Internet Explorer 6 to run on Windows 7
desktop or endpoint virtualization?
Q52: Please indicate how much you relied on the following external
resources to implement desktop or endpoint virtualization:
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
99/210
99
0%6% 6% 6%
0%
0%
11%
22%
17%
22%
17%
28%
33%
22%
22%
17%
50% 50%44%
28%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Hardware or software vendor's
professional service organization
Independent consultant System integrator VAR
resources to implement desktop or endpoint virtualization:
1 - Not at all 2 - Very little 3 - Neutral 4 - Quite a bit 5 - Completely
Q52: Please indicate how much you relied on the following external
resources to implement desktop or endpoint virtualization:
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
100/210
100
83%
72%
67%
44%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Hardware or software vendor's professional service organization
Independent consultant
System integrator
VAR
resources to implement desktop or endpoint virtualization:(Quite a bit/Completely)
Q53: How important are each of the following reasons in terms of why
you are not considering private storage-as-a-service?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
101/210
101
14% 17%21%
17% 14%19% 21% 17% 17% 17%
5%
12%7%
2% 10%
17%
5%
7%
17%12%
50%
43% 43%
55%50%
43%57% 60%
50% 57%
19% 14% 17%17% 17%
21% 14% 10% 12%
14%12% 14% 12%10% 10%
0% 2%7% 5%
0%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Too many
other things
on our plate at
the moment
Costs too
much
Our IT staff
doesn't have
enough
expertise
Concerns
about backup
& recovery
Don't perceive
a need
Reliability
concerns
Never
occurred to us
Manageability
concerns
Security
concerns
Performance
concerns
you are not considering private storage as a service?
1 - Absolutely not a factor 2 - Mostly not a factor 3 - Neutral 4 - Somewhat a factor 5 - Absolutely a factor
Q53: How important are each of the following reasons in terms of why
you are not considering private storage-as-a-service?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
102/210
102
31%
29%
29%
26%
26%
21%
17%
17%
17%
14%
0% 5% 10% 15% 20% 25% 30% 35%
Too many other things on our plate at the moment
Costs too much
Our IT staff doesn't have enough expertise
Concerns about backup & recovery
Don't perceive a need
Reliability concerns
Never occurred to us
Manageability concerns
Security concerns
Performance concerns
you are not considering private storage as a service?(Somewhat/Absolutely a factor)
Q54: How important are each of the following goals in terms of why
you are considering private storage-as-a-service?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
103/210
103
0% 0% 0% 0% 3%7%
0% 0% 0% 0% 3%7% 3% 7% 7%3% 7%
17% 20% 7%10%
13% 13% 13% 10% 0%
7% 13% 10% 3%
37% 33%23%
27%37%
30% 37% 37% 40% 43% 53%43%
43% 43% 53%
40% 43% 37% 27%
43%
30%30% 30%
17%
40% 30% 30%30% 33%
17%
20% 17% 23% 27%
10%
23% 20% 20%
30%
7%13% 13% 10%
7%
20%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
you are considering private storage as a service?
1 - Completely unimportant 2 - Somewhat unimportant 3 - Neutral 4 - Somewhat important 5 - Completely important
Q54: How important are each of the following goals in terms of why
you are considering private storage-as-a-service?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
104/210
104
60%
60%
60%
53%
53%
53%
50%
50%
47%
47%
43%
43%
40%
40%
37%
0% 10% 20% 30% 40% 50% 60% 70%
Improve computing uptime/availability
Improve disaster recovery readiness
Reduce data center space requirements
Make it easier to allocate computing costs
Keep up with emerging technology trends
Reduce operating expense
Make our data center more efficient
Reduce capital expense
Improve security
Improve time to provision new computing resources
Improve data center scalability
Reduce data center complexity
Improve our ability to access computing resources for mobile users
Offer an alternative to our users to public cloud storage
Improve our IT department's overall agility
y g p g(Somewhat/Completely important)
Q55: What kinds of applications are you considering moving to a
private storage-as-a-service in the next 12 months?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
105/210
105
60%
50%
13%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Trial, test applications NON mission-critical applications Mission-critical applications
p g(Mark all that apply.)
Q56: How important are each of the following challenges to
implementing private storage-as-a-service?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
106/210
106
0%7%
10%7%
3%7%
0%7%
0%
10%17%
7%
13%
10% 13% 13%
10%
17%
20%
10%
20%30%
27%33% 33%
33%50%
37%47%
50%
40% 27%
37%30%
20%
30%
33% 33%23%
20%
23%30%
13%
20%
30%
17%
7% 7%10% 10%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Performance Security Costs Compliance Backup Changing the
way our IT
department
works
Management
and reporting
tools
Dealing with
our legacy
infrastructure
System
architecture
and design
issues
Integration
with public
cloud
p g p g
1 - No challenge at all 2 - Minor challenge 3 - Neutral 4 - Significant challenge 5 - Extreme challenge
Q56: How important are each of the following challenges to
implementing private storage-as-a-service?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
107/210
107
63%
57%
50%
50%
50%
47%
40%
40%
33%
30%
0% 10% 20% 30% 40% 50% 60% 70%
Performance
Security
Costs
Compliance
Backup
Changing the way our IT department works
Management and reporting tools
Dealing with our legacy infrastructure
System architecture and design issues
Integration with public cloud
p g p g(Significant/Extreme Challenge)
Q57: How important are each of the following goals in terms of why
you are currently implementing private storage-as-a-service?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
108/210
108
0% 0% 0% 0% 0% 0% 0% 0% 0% 0%6% 6%
0% 0% 0%6% 6% 6% 6%
0%
13% 13%6%
13%6%
6%0%
6%0% 0%
6% 6%
19% 19%25%
13%19%
25%19%
25%19% 31% 31% 44% 44%
56%63%
56% 56%
44%50%
56%50%
38% 38%44%
38%44%
44%38%
31%
25%19% 19%
31%
25%
13%19%
31% 31%
25% 25%19%
13%19%
0%
10%20%
30%
40%
50%
60%
70%
80%
90%
100%
y y p g p g
1 - Completely unimportant 2 - Somewhat unimportant 3 - Neutral 4 - Somewhat important 5 - Completely important
Q57: How important are each of the following goals in terms of why
you are currently implementing private storage-as-a-service?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
109/210
109
88%
88%
75%
75%
75%
75%
69%
69%
69%
69%
69%
63%
63%
56%
56%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Improve security
Reduce data center space requirements
Improve computing uptime/availability
Improve time to provision new computing resources
Offer an alternative to our users to public cloud storage
Make our data center more efficient
Improve data center scalability
Improve disaster recovery readiness
Improve our IT department's overall agility
Keep up with emerging technology trends
Reduce operating expense
Make it easier to allocate computing costs
Reduce capital expense
Improve our ability to access computing resources for mobile users
Reduce data center complexity
Somewhat/Completely important
Q58: For which kinds of applications are you implementing private
storage-as-a-service in the next 12 months?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
110/210
110
63%
56%
13%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Trial, test applications NON mission-critical applications Mission-critical applications
(Mark all that apply.)
Q59: How important are each of the following challenges to
implementing server virtualization?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
111/210
111
0% 0% 0%6%
0%6%
0% 0% 0%6%
0% 0%6%
0%6%
0% 13%19%
6%
6%13%
19%
19% 19% 19% 19%
19%
19%
31%
31%
56%50%
50%44%
56%50%
44%
50% 50%31%
31% 31%25%
31%
19% 25% 25%
13% 13%
25%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Performance Backup Management
and reporting
tools
System
architecture
and design
issues
Integration
with public
cloud
Changing the
way our IT
department
works
Security Costs Dealing with
our legacy
infrastructure
Compliance
1 - No challenge at all 2 - Minor challenge 3 - Neutral 4 - Significant challenge 5 - Extreme challenge
Q59: How important are each of the following challenges to
implementing server virtualization?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
112/210
112
88%
81%
75%
75%
75%
75%
69%
63%
63%
56%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Performance
Backup
Management and reporting tools
System architecture and design issues
Integration with public cloud
Changing the way our IT department works
Security
Costs
Dealing with our legacy infrastructure
Compliance
(Significant/Extreme challenge)
Q60: Please indicate how much you are relying on the following
external resources to implement private storage-as-a-service:
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
113/210
113
0% 0%6%
13%
0% 0%
13%6%
25%31%
31%
44%
56%
63%
38%
38%
19%
6%13%
0%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Hardware or software vendor's
professional service organization
Independent consultant System integrator VAR
1 - Not at all 2 - Very little 3 - Neutral 4 - Quite a bit 5 - Completely
Q60: Please indicate how much you are relying on the following
external resources to implement private storage-as-a-service:
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
114/210
114
75%
69%
50%
38%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Hardware or software vendor's professional service organization
Independent consultant
System integrator
VAR
(Quite a bit/Completely)
Q61: Thinking back to when you first considered implementing
private storage-as-a-service, how important were each of the
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
115/210
115
0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%8% 8%
0% 0%8% 8%
0% 0% 0% 0% 0% 0%8%
0%8%
0%8%
8%0%
17% 17%25% 25% 25% 25% 25%
33%25%
33%25%
33%25%
33% 50%
25% 25% 25% 25% 25% 25% 25%17% 17% 17% 17%
8% 8%
25%17%
50% 50% 50% 50% 50% 50% 50% 50% 50% 50% 50% 50% 50%
33% 33%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
following goals at the time you originally decided to implement
private storage-as-a-service?
1 - Completely unimportant 2 - Somewhat unimportant 3 - Neutral 4 - Somewhat important 5 - Completely important
Q61: Thinking back to when you first considered implementing
private storage-as-a-service, how important were each of the
f ll i l t th ti i i ll d id d t i l t
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
116/210
116
75%
75%
75%
75%
75%
75%
75%
67%
67%
67%
67%
58%
58%
58%
50%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Improve computing uptime/availability
Improve data center scalability
Improve disaster recovery readiness
Improve security
Keep up with emerging technology trends
Reduce data center complexity
Reduce data center space requirements
Improve our IT department's overall agility
Improve time to provision new computing resources
Offer an alternative to our users to public cloud storage
Make it easier to allocate computing costs
Make our data center more efficient
Reduce capital expense
Improve our ability to access computing resources for mobile users
Reduce operating expense
following goals at the time you originally decided to implement
private storage-as-a-service?(Somewhat/Completely important)
Q62: Which of these goals were actually achieved from deploying
private storage-as-a-service?( k ll h l )
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
117/210
117
67%
58%
58%
50%
50%
50%
50%
42%
42%
42%
42%
33%
33%
25%
25%
0% 10% 20% 30% 40% 50% 60% 70%
Make it easier to allocate computing costs
Improve security
Keep up with emerging technology trends
Improve our IT department's overall agility
Offer an alternative to our users to public cloud storage
Reduce data center complexity
Reduce data center space requirements
Improve data center scalability
Improve our ability to access computing resources for mobile users
Improve time to provision new computing resources
Make our data center more efficient
Improve computing uptime/availability
Reduce capital expense
Improve disaster recovery readiness
Reduce operating expense
(Mark all that apply.)
Q63: What percentage of your trial, testapplications utilize your
private storage-as-a-service?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
118/210
118
28% 28%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Mean Median
Q64: What percentage of your NON mission-criticalapplications
utilize your private storage-as-a-service?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
119/210
119
30% 30%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Mean Median
Q65: What percentage of your mission-criticalapplications utilize
your private storage-as-a-service?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
120/210
120
37%
43%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Mean Median
Q66: How important are each of the following challenges to
implementing private storage-as-a-service?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
121/210
121
0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
17% 17% 17%
0% 0% 0%
25%
17%
25%
17%
25%
33% 33%
50% 50% 50%
25%
33%
25%
33%
17%
8% 8% 8% 8% 8%
17% 17% 17% 17%
42% 42% 42% 42% 42% 42%
33% 33% 33% 33%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Changing the
way our IT
department
works
Security Compliance System
architecture
and design
issues
Integration
with public
cloud
Dealing with
our legacy
infrastructure
Costs Performance Backup Management
and reporting
tools
1 - No challenge at all 2 - Minor challenge 3 - Neutral 4 - Significant challenge 5 - Extreme challenge
Q66: How important are each of the following challenges to
implementing private storage-as-a-service?(Significant/Extreme challenge)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
122/210
122
58%
50%
50%
50%
50%
50%
50%
50%
50%
50%
0% 10% 20% 30% 40% 50% 60% 70%
Changing the way our IT department works
Security
Compliance
System architecture and design issues
Integration with public cloud
Dealing with our legacy infrastructure
Costs
Performance
Backup
Management and reporting tools
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
123/210
Q67: Please indicate how much you relied on the following external
resources to implement private storage-as-a-service:
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
124/210
124
67%
67%
67%
67%
0% 10% 20% 30% 40% 50% 60% 70%
Independent consultant
System integrator
Hardware or software vendor's professional service organization
VAR
(Quite a bit/Completely)
Q68: How important are each of the following reasons in terms of
why you are not considering hybrid/private cloud computing?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
125/210
125
16% 16%21% 19% 19% 19% 21% 21% 16%
23% 23% 21%
7% 7%5%
5%12%
5%9%
2% 9%5%
19%
5%
44% 47%44% 49%
42%49%
44%53% 51%
51%
40%
60%
19% 14%19% 16% 12% 14%
21% 9% 14% 12%12% 5%
14% 16%12% 12%
16% 14%5%
14%9% 9% 7% 9%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1 - Absolutely not a factor 2 - Mostly not a factor 3 - Neutral 4 - Somewhat a factor 5 - Absolutely a factor
Q68: How important are each of the following reasons in terms of
why you are not considering hybrid/private cloud computing?(Somewhat/Absolutely a factor)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
126/210
126
33%
30%
30%
28%
28%
28%
26%
23%
23%
21%
19%
14%
0% 5% 10% 15% 20% 25% 30% 35%
Costs too much
Our IT staff doesn't have enough expertise
Don't perceive a need
Manageability concerns
Too many other things on our plate at the moment
Performance concerns
Concerns about legacy applications not running correctly
Concerns about backup & recovery
Never occurred to us
Security concerns
Concerns about legal issues regarding software adoption
Reliability concerns
( / y )
Q69: How important are each of the following goals in terms of why
you are considering hybrid/private cloud computing?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
127/210
127
3% 3% 0% 0%7% 3% 3% 3% 3% 0% 0%
10%0% 3% 3% 0% 3%
7%13%
10% 10%7% 13% 13%
3%13% 20% 17%
17%
10%
23%13%
7%10%
27%23%
30% 30%30% 27% 27% 43%
33% 30% 33%23%
43%
27%40%
50%47%
37%
47% 50% 43%47%
37%
57%37%
30% 30%40% 40%
27%
40%
20%30%
37%
27%
13% 10% 17%10%
20%
0%
13%20% 20%
10% 10%20%
7%
23%13%
3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1 - Completely unimportant 2 - Somewhat unimportant 3 - Neutral 4 - Somewhat important 5 - Completely important
Q69: How important are each of the following goals in terms of why
you are considering hybrid/private cloud computing?(Somewhat/Completely important)
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
128/210
128
63%
60%
60%
60%
57%
57%
57%
50%
50%
50%
50%
50%
47%
47%
43%
43%
40%
0% 10% 20% 30% 40% 50% 60% 70%
Make our data center more efficient
Improve computing uptime/availability
Reduce data center space requirements
Reduce operating expense
Make it easier to allocate computing costs
Reduce capital expense
Reduce power usage in our data center
Improve data center scalability
Improve our ability to access computing resources for mobile users
Improve our IT department's overall agility
Keep up with emerging technology trends
Offer an alternative to our users to public cloud offerings
Improve disaster recovery readiness
Reduce heat issues in our data center
Improve security
Reduce data center complexity
Improve time to provision new computing resources
(Somewhat/Completely important)
Q70: What kinds of applications are you considering moving to a
hybrid/private cloud in the next 12 months?
(Mark all that apply )
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
129/210
129
50%
47%
13%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Trial, test applications NON mission-critical applications Mission-critical applications
(Mark all that apply.)
Q71: Which kinds of applications are you discussing moving to a
hybrid/private cloud in the next 12 months?(Mark all that apply )
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
130/210
130
37%
33%
33%
33%
27%
27%
20%
20%
17%
13%
13%
10%
7%
7%
0%
0% 5% 10% 15% 20% 25% 30% 35% 40%
Email and calendar
Database management
Document management
Web
Office applications
Task and project management
Accounting or financial
Human resources
Business intelligence
Field service management
Sales force automation (SFA) or CRM
Vertical market application
Engineering
ERP
Other (Please specify)
(Mark all that apply.)
Q72: How would you characterize the motivation of various
constituents in your organization to moving mission-critical
applications onto your hybrid/private cloud?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
131/210
131
7% 7%3%
10%7%
10%
7%13%
17%
23%
20%
30%
17%
20%27%
27%37%
37%
40%
40%33%
27%
30%
20%30%
20% 20%13%
7%3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Server group Application owner CISO CEO CIO CFO
applications onto your hybrid/private cloud?
1 - Extremely resistant to doing so 2 - Somewhat resistant to doing so 3 - Neither resistant nor open to doing so
4 - Somewhat open to doing so 5 - Extremely open to doing so
Q72: How would you characterize the motivation of various
constituents in your organization to moving mission-critical
applications onto your hybrid/private cloud?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
132/210
132
70%
60%
53%
40%
37%
23%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Server group
Application owner
CISO
CEO
CIO
CFO
applications onto your hybrid/private cloud?(Somewhat/Extremely open to doing so)
Q73: How much does each of the following risks weigh in keeping
various constituents from being more confident about placing
mission-critical applications on a hybrid/private cloud?
8/4/2019 Symantec 2011 Enterprise Cloud Study PRESS DECK - Denmark
133/210
133
13% 13% 10% 10% 10% 10% 7%13%
7%17% 20% 17%
10% 7% 10%13% 10%
27%7% 3%
3% 3% 3%
17%
10%
17%
17% 0%10% 13%
10%10%
17%3% 13%
3%20% 27% 33% 33% 33%
23%33%
23%30% 40%
30% 33%43% 50%
40%53%
50%47%
47%
27%27%
43% 43% 40% 37% 30% 33% 2