Syllabus -- CIS 120 -- Computer Maintenance / A+ Certification · Syllabus -- CIS 120 ... 44 Study Guide: ... 103 materials, study guides, sample practice question guides, additional

Any information above may change at the discretion of the instructor at any time. This course adheres to the policies outlined in the Cuyamaca College catalog. For further information, see Academic Policies stated in the catalog. cis120--s18--syllabus--on--campus--5155--12--week--labsim--220-901--902--with-pc-pro-grading-doc - 1 - 1/21/2018 9:25 PM

Syllabus -- CIS 120 -- Computer Maintenance / A+ Certification

Cuyamaca College: Spring 2018 Tim Phillips

“Adapt and overcome” …USMC proverb

Section 5155 (On Campus) Email: [email protected] 1 Monday 9:30 am - 1:35 pm 2 Room E-213 Web: http:www.cuyamaca.edu/people/tim-phillips 3 4 Office & Phone: Office Hours: 5 E-107-C Monday (in-office or classroom E-213) 8:30 am - 9:30 am 6 619-660-4582 Tuesday (in-office) 9:00 am - 1:00 pm 7 8

Course Description: 9

This course prepares students for the CompTIA A+ Certification exam, an industry-sponsored exam that establishes a 10 benchmark level of knowledge and competency expected of computer service technicians who are in entry-level 11 positions. A+ Certification also serves as the foundation for computer service professionals who are pursuing other 12 valuable industry certifications, such as the Cisco Certified Networking Associate (CCNA), CompTIA Network+, 13 CompTIA Security+, and Microsoft Certified Professional (MCP). 14 15 While preparing for the A+ Certification exam, students will gain comprehensive knowledge in PC hardware and 16 Windows operating systems, networking, printers, and customer service. Hands-on labs using the latest computer 17 components and operating systems will also provide an opportunity for students to enhance their skills in assembling, 18 disassembling, servicing, troubleshooting, and upgrading advanced computer and networking systems. 19 20

Prerequisites: 21

None. 22 23

Required Materials: 24

Note: You may purchase your course materials from any source including the college book store or direct from the 25 publisher (TestOut). This course uses Canvas as its courseware management system and TestOut LabSim PC Pro for 26 course content. You MUST purchase the LabSim PC Pro product in order to participate in this course. 27 28 Required Software Product: LabSim PC Pro (version 5.1.0) for the A+ 220-901 & 902 exam from TestOut corporation. 29 ISBN-13: 978-1-935080-42-8. You may purchase this product direct from the publisher at: www.testout.com . This 30 software product covers the current version of the CompTIA A+ exam (220-901&902) and consists of instructional 31 videos, written study materials, interactive labs, topic quizzes, and A+ practice questions and exams. 32 33 There is a discount code available for ordering LabSimn PC Pro from the publisher. Ordering instructions and the 34 discount code are available in the Start Here! module of the class Canvas site which will be accessible on the first day 35 of the semester. 36 37 Access to a computer with reliable Internet access is required. You must complete course material including labs and 38 other graded material when assigned. No late work is accepted, there is no extra credit, and computer/operating 39 system issues or loss of Internet connectivity is not acceptable as an excuse for missing assigned due dates. 40 41 42

mailto:[email protected]

http://www.testout.com/


Optional Materials: 43

Study Guide: CompTIA A+ 220-901 & 220-902 Authorized Practice Questions Exam Cram, 1st Edition, by David 44 Prowse, Pearson Publishing. ISBN-13: 9780789756305. 45

46

Important Dates: 47

2 February 2018: Last day to drop without a “W” on your transcripts & receive a refund 48 9 February 2018: Last day to add the class 49 22 February 2018: Last day to apply for Pass/No Pass 50 13 April 2018: Last day to drop the class 51 52 You can see the current academic calendar in its entirety at: http://www.cuyamaca.edu/admissions/deadlines.asp 53 (search by section number under current semester—Short-Term Class Deadlines.) 54 55

Tutoring: 56

If you feel you need more help than I or other classmates can offer there is free tutoring available in the college 57 Tutoring Center. All tutoring at the college Tutoring Center is free to students. Each semester I try to have a 58 dedicated tutor assigned for this class. I will inform you when tutoring services are arranged for this class. 59 60

Additional Support: 61

You will be using Canvas for this class. You can access Canvas at: https://gcccd.instructure.com 62 63 You may obtain support for Canvas including a Canvas Overview and general help at: 64 http://cuyamaca.edu/academics/canvas/default.aspx 65 66 You may obtain support from the college Help Desk for issues concerning logging on to Canvas. Please visit the 67 college Help Desk at: http://www.cuyamaca.edu/helpdesk 68 69 You may obtain support for the LabSim PC Pro software product from the TestOut corporation. Please visit the 70 TestOut Help Desk at: http://www.testout.com/home/support/help 71 72

Class Format: 73

This class is taught in the classroom with a combination of lecture, demonstration, question and answer, student 74 discussion, independent study, and hands-on lab. You are expected to spend at least 3 hours and 40 minutes each 75 week outside of class studying course material. You are expected to read and review all of the course material to be 76 covered each week before coming to class. 77 78

Participation: 79

You are expected to attend every class and to be on time. You must also logon to the class Canvas site at least once a 80 week. If an entire week goes by with no activity on your part either through attendance, email communication or 81 completion of a graded event you will be dropped from the class. It is therefore imperative that you let me know if 82 for any reason your participation in the class will be interrupted. It is your responsibility to keep up with the class 83 schedule and to complete graded events when they are available. Various graded events are available for specific 84 time periods. Graded events must be completed during the time they are available--no exceptions! Once dropped 85 from the class you will not be reinstated for any reason. Just logging on to the course software product LabSim PC 86 Pro is not sufficient to satisfy this logon requirement. You must logon to the class Canvas site at least once per week 87 in order to satisfy course attendance requirements. 88 89

http://www.cuyamaca.edu/admissions/deadlines.asp

https://gcccd.instructure.com/

http://cuyamaca.edu/academics/canvas/default.aspx

http://www.cuyamaca.edu/helpdesk

http://www.testout.com/home/support/help


Email Communication: 90

Any time you communicate with me via email you MUST put the course number (CIS 120) in the subject line of your 91 email. For example: “CIS 120 Question about disk drives”. IF YOU DO NOT PUT THE CLASS NUMBER IN THE SUBJECT 92 LINE I MAY NOT RECEIVE YOUR EMAIL SINCE I USE FILTERS ON MY EMAIL ACCOUNT. I have up to 210 students in five 93 different class sections during any given semester--it is difficult to tell what class you are in unless you specify in your 94 email. Also make sure your name is somewhere in the email--I can’t always tell who [email protected] is 95 …I’m sure you understand!—REMEMBER THIS—IT IS IMPORTANT! 96 97

Certification Exam Information: 98

Upon completion of this class students desiring to take the CompTIA A+ Certification exams should be prepared to 99 successfully pass the current A+ exams. Certification exams must be scheduled, paid for, and taken at an official 100 CompTIA Certification Exam Center. Further information about where to take the certification exam will be provided. 101 In addition to this class I suggest you review additional A+ Certification exam study material to include web-based 102 materials, study guides, sample practice question guides, additional reference material, and the CompTIA web site 103 prior to taking the exams. 104 105

Orientation Quiz: 106

In order for me to determine that you are correctly enrolled in this class, are active in Canvas, and are familiar with 107 class policies and procedures you are required to take an Orientation Quiz by 11:00 pm Wednesday of the first week 108 of class. See Canvas Announcements and the 1st week of the class schedule below for further information. The 109 Orientation Quiz is contained in the Week 01 link of the Modules menu item on the class Canvas site. Failure to take 110 this quiz by the due date will result in you being dropped from the class. 111 112

Graded Events: 113

This class consists of assignments and graded events contained in Canvas and LabSim PC Pro. These events must be 114 completed according to the class schedule attached to the end of this syllabus. The PC Pro Grading Document is also 115 attached to the end of this document and contains a list of all required and optional/not graded assignments for this 116 class. Carefully review this document--you cannot complete the course without referring to this document. Graded 117 events consist of the following: 118 119

LabSim Exam Practice Questions (graded). Exam practice questions are contained in each module. 120

You may take the exam practice questions as often as you like in order to increase your score. Your highest score is 121 recorded as your final grade for each of the exams. The exam practice questions will help you to answer the 122 questions contained in the optional PC Pro and A+ certification practice exams at the end of the course if you choose 123 to complete them. 124 125

LabSim Labs (graded). There are a total of 95 labs covering LabSim PC Pro material. Various labs will be 126

assigned throughout the semester. Many labs are not required. Check the PC Pro Grading Document at the end of 127 this course syllabus to determine which labs are required and which are optional. Optional labs will not be used to 128 compute your final class score. 129 130

Lab Notebook (graded). Lab assignments are an important part of hands-on, experiential learning. You are 131

required to complete approximately 30 hands-on labs in the classroom. There is a practical midterm and final exam 132 that requires you to demonstrate hands-on proficiency. In order to organize lab material each student must maintain 133 a Lab Notebook that is professional, well-organized, and uses tabs. There are two exams based on your Lab 134 Notebook and the notebook is graded in two parts. 135 136 The notebook must contain the following: 137


Binder label information including your name, course, and section number. 138

First Page: Table of contents 139

First Tab: Class syllabus 140

Second Tab: Class handouts 141

Third Tab: Class notes 142

Fourth Tab: Lab assignments in chronological order from Lab 1 to Lab 30. 143 Do not use plastic page protectors. 144 145

Midterm Exam (graded). The Midterm Exam will be a hands-on, practical exam based on skills learned in 146

class by completing in-class labs. 147 148

Final Exam (graded). The Final Exam will be a hands-on, practical exam based on skills learned in class by 149

completing in-class labs. 150 151

Optional Items: 152

Practice Certification Exams (optional). There are three practice certification exams contained in 153

LabSim PC Pro. The exams are the PC Pro Certification Practice Exam (simulation exam) and two A+ Certification 154 Practice Exams (multiple choice and simulation). These exams are optional, not required for the course, and if you 155 decide to take the practice exams the scores you receive will not be included in your final course score. You may take 156 these exams one time. 157 158

Evaluation: 159

LabSim Practice Questions and Labs ................................. 29% -- 1154 points A: 3,600 to 4,000 160 Lab Notebook--Part 1 (organization & completeness) ..... 4% -- 146 points B: 3,200 to 3,599 161 Lab Notebook--Part 2 (multiple choice/content) ...... 17% -- 700 points C: 2,800 to 3,199 162 Midterm Exam (Practical, hands-on) ................................ 25% -- 1000 points D: 2,400 to 2,700 163 Final Exam (Practical, hands-on) ....................................... 25% -- 1000 points F: 0 to 2,399 164 TOTAL: 4000 points 165 166

Student Learning Outcomes: 167

Upon successful completion of this course, students will be able to: 168 169 1. Differentiate between computer hardware components (motherboard, CPU, memory, power supply, attachment 170 cards, peripheral devices), standards and models (form factors, Microsoft Windows conventions, components), and 171 industry practices (assembly, preventive maintenance, customer support, etc.) that are used by the computer 172 technician community and describe each of their characteristics and functions. 173 174 2. Describe the computer system hardware and software components necessary to complete a working computer 175 system (including basic components, peripheral devices, connecting cables, operating system, applications software, 176 etc.); identify each of their characteristics and functions, and utilize compatible components to build and 177 troubleshoot a functioning computer system. 178 179 3. Based on techniques learned in class, demonstrate the ability to research, compare, purchase and install computer 180 and hardware and software components to complete an optimal computer system. 181 182 4. Utilize skills learned in class to design, build, operate and troubleshoot a limited wired and wireless computer 183 network. 184 185


5. Identify prevailing security risks to computer systems (both hardware and software) and explain the precautions 186 used to ensure adequate computer security that keeps data safe from viruses, loss or damage. 187 6. Using computer component selection and optimization, component integration, test and troubleshooting 188 procedures and techniques learned in class, develop a computer hardware and operating systems software solution 189 to a real-world business computer resource selection, implementation and maintenance problem. 190 191

Class Policies: 192

You must logon to the class Canvas site at least once a week. If an entire week goes by with no activity on your 193 part either through attendance, email, or completion of a graded event you will be dropped from the class. 194

The best way to contact me is via email. I will respond to you within 24-48 hours. If you do not hear from me 195 within that time send me another email. 196

No use of cell phones or other electronic devices including laptops, iPads, etc. during the lecture part of the class. 197 Electronic devices are allowed during lab. If you use a device with audio use earphones. 198

If you are caught cheating or plagiarizing you will earn a ‘0’ on that assignment and I will report the incident to 199 the Student Affairs Office. 200

You are expected to be courteous to each other and to the instructor. You will be asked to leave the class for 201 display of behavior the instructor deems as disruptive to the learning environment. 202

You are expected to work actively with your peers, sharing, listening and explaining, questioning and answering. 203 You are responsible for being prepared for participation in class activities and in group work, and for assisting 204 your peers in understanding the materials provided when working in a group environment. 205

206

Class Schedule (see next page): 207

The following schedule is provided to keep you on track throughout the semester. You should use it throughout the 208 semester to gauge your progress in the class and to ensure you are covering all of the material. Students are 209 required to complete all assignments during the weeks indicated in the schedule. Failure to complete all assignments 210 when they are available will result in a zero grade. Note: keeping track of your score (total points) may be difficult in 211 the LabSim product. The class schedule (next page) contains a column where you can keep track of your scores as 212 graded events (labs and exam questions) are assigned. There is also a grading summary (LabSim PC Pro--Grading 213 Document (your section) contained in the course syllabus after the class schedule. 214


CIS 120 Class Schedule

Dates Review Your Score

Points Possible

Total Possible To Date

Assignments

Week 1 1/29--2/4

Course Introduction, Introduction to LabSim PC Pro Syllabus / Schedule Canvas LabSim PC Pro Mod 2.0: PC Technician (Note: we are starting with Module 2.0--NOT Module 1.0.

______

53

53

Review Canvas “Start Here” and Week 01 of the “Modules” tab. Orientation Quiz (10 pts--not included in final score) -- Due 11pm, Wed, 1/31. Failure to take this quiz by the due date will result in you being dropped from the class. The Orientation Quiz is contained in Week 01 of the Modules tab in Canvas. Remember: Read the syllabus--it’s important! Purchase LabSim PC Pro. Purchasing instructions (and discount code) are contained in the Start Here! module of the class Canvas site. Exam Practice Questions for Module 2. LabSim Lab 2.4.6 is NOT REQUIRED. Lab 1--Disassemble and Reassemble a PC. This week is designed to allow you to: -- Familiarize yourself with the class Canvas site and review the Start Here and Week 01 of the Modules tab. -- Purchase the LabSim PC Pro product, get used to the product, and understand the structure and basic content of the course. -- Use this time wisely to acclimate yourself to the course.

Week 2 2/5--2/11

Mod 1.0: Computing Overview

______

55

108

Exam Practice Questions and Labs for Module 1. Not all LabSim Labs are required. See the LabSim PC Pro Grading Document at the end of this class schedule for specific required labs. Lab 2--Finding Technical Documents.



Points Possible


Assignments

Week 3 2/12--2/18

Mod 3.0: System Components ______

188

296 Exam Practice Questions and Labs for Module 3. Lab 3--Testing Power Supplies. Lab 5--Motherboards & BIOS.

Week 4 2/19--2/25

HOLIDAY: Presidents’ Day--No Class You are still required to complete this week’s assignment. Lecture for this week will be completed during Week 5 Mod 4.0: Peripheral Devices

______

86

382 Exam Practice Questions and Labs for Module 4. Lab 6--Computer System Upgrades. Lab 10--Installing Dual Monitors.

Week 5 2/26--3/4

Mod 5.0: Storage

______

83

465 Exam Practice Questions and Labs for Module 5. Lab 7--System & Performance Information. Lab 9--Researching Hardware Components to Build a Computer.

Week 6 3/5--3/11

Mod 6.0: Networking ______

176

641 Exam Practice Questions and Labs for Module 6. Lab 12--Peer-to-Peer Networking. Lab 14--Building a Wireless Network.

Week 7 3/12--3/18

Mod 7.0: Printing Job-Finding Skills in a Technical Market Sign up for a time to take the Hands-On Midterm Exam next week

______

53

694 Exam Practice Questions and Labs for Module 7. Lab 11--Troubleshooting Hardware. Lab 13--Remote Assistance. Lab 19--Building a PC from Parts. Lab 22--Researching Technical Jobs.



Points Possible


Assignments

Week 8 3/19--3/25

Mod 8.0: Mobile Devices Hands-On Practical Midterm Exam.

______

______

______

66

1,000

146

760

1,760

1,906

Exam Practice Questions and Labs for Module 8. Lab 21--Installing Windows. Lab 24--Windows Backup. Hands-On Practical Midterm Exam. This exam is conducted in the classroom on an individual basis. Students are assigned a time slot and perform demonstrations of skills learned through completing class hands-on labs. Use of the Internet is permitted during the exam. You may not use your Lab Notebooks for the exam. Lab Notebook Exam--Part 1. Bring Lab Notebook to class.

3/26--4/1 HOLIDAY: Spring Break--No Class/No Assignment

Week 9 4/2--4/8

Mod 9.0: System Management

______

150

2,056 Exam Practice Questions and Labs for Module 9. Lab 23--Repairing Windows & Command Line. Lab 25--Bootable Windows USB. Lab 26--Windows Utilities.

Week 10 4/9--4/15

Mod 10.0: System Implementation Mod 11.0: File Management CIS options for next semester (review in Canvas)

______

______

46

57

2,102

2,159

Exam Practice Questions and Labs for Module 10. Exam Practice Questions and Labs for Module 11. Lab 27--Windows Registry. Lab 28--OZ Mode. Lab 29--Advanced Boot Options. Lab 30--Virtual Machine.



Points Possible


Assignments

Week 11 4/16--4/22

Mod 12.0: Security Final course review Sign up for a time to take the Hands-On Final Exam next week

______

______

141

700

2,300

3,000

Exam Practice Questions and Labs for Module 12. Lab 15--Wireless MAC Spoof. Lab 16--Encryption. Lab 17--Using a Keylogger. Lab 18--Rootkit Removal. Lab 20--Security & Anti-Virus. Lab Notebook Exam--Part 2. This is a multiple choice exam based on the information contained in your Lab Notebook. Bring your Lab Notebook to class for this exam. There is no way you can complete the exam without having your Lab Notebook present. If you do not bring your Lab Notebook you will not be allowed to take the exam and will receive a zero grade.

Week 12 4/23--4/29

Hands-On Practical Final Exam.

______

1,000 4,000 Hands-On Practical Final Exam. This exam is conducted in the classroom on an individual basis. Students are assigned a time slot and perform demonstrations of skills learned through completing class hands-on labs. Use of the Internet is permitted during the exam. You may not use your Lab Notebooks for the exam.

Point Summary--Total Points Available (4,000 maximum points): Your score for Exam Practice Questions and Labs: _____ + Your score for Lab Notebook--Part 1 Exam: _____ +

______

______

1,154

146


Your score for Lab Notebook--Part 2 Exam: _____ + Your score for Practical Hands-On Midterm Exam: _____ + Your score for Practical Hands-On Final Exam: _____ + =

______

______

______

______

700

1,000

1,000

= Your

Final

Score out of 4,000 points possible.

THE FOLLOWING LABSIM MATERIAL IS OPTIONAL AND WILL NOT BE GRADED

Optional

Mod A.0: PC Pro Certification Practice Exams The PC Pro Certification is a non-CompTIA certification created and administered by TestOut corporation. It is designed to test your PC hardware and operating system knowledge and is good practice for taking the CompTIA A+ certification exam. It is performance-based (questions are similar to the Labs in LabSim). Note: there are 10 domains which comprise the PC Pro exam. Review the materials contained in each domain in Module A on your own in order to prepare for the exam. Reviewing this

PC Pro Certification Practice Exam (Optional). Contact your instructor if you wish to take this exam.


material is optional but will help you when you take the actual CompTIA A+ Certification Practice Exam.

Optional

Mod B.0: CompTIA 220-901 Certification Practice Exam The CompTIA A+ 220-901 Certification is a certification created and administered by CompTIA. It is designed to primarily test your PC hardware knowledge and is good practice for taking the CompTIA A+ 220-901 certification exam. It contains multiple-choice and performance-based questions (questions are similar to the Labs in LabSim). Note: there are 4 domains which comprise the A+ exam. Review the materials contained in each domain in Module B on your own in order to prepare for the exam. Reviewing this material is optional but will help you when you take the actual A+ 220-901 Practice Exam.

CompTIA A+ 220-901 Certification Practice Exam (Optional).

Optional

Mod C.0: CompTIA 220-902 Certification Practice Exam The CompTIA A+ 220-902 Certification is a certification created and administered by CompTIA. It is designed to primarily test your PC operating system knowledge and is good practice for taking the CompTIA A+ 220-902 certification exam. It contains multiple-choice and performance-based

CompTIA A+ 220-902 Certification Practice Exam (Optional).


questions (questions are similar to Labs in LabSim). Note: there are 5 domains which comprise the A+ exam. Review the materials contained in each domain in Module C on your own in order to prepare for the exam. Reviewing this material is optional but will help you when you take the actual A+ 220-901 Practice Exam.

215 216 217 218 *** See the following pages for the PC Pro Grading Document *** 219 220 The PC Pro Grading document contains a list of all the required (and optional/not graded) assignments for this class as well as the points assigned to each 221 graded requirement. THIS IS AN IMPORTANT DOCUMENT AND MUST BE USED IN ADDITION TO THE COURSE SYLLABUS. YOU CANNOT COMPLETE THE CLASS 222 WITHOUT REFERRING TO THIS DOCUMENT! 223 224


CIS 120--LABSIM PC PRO--GRADING DOCUMENT--ON-CAMPUS SECTION (220-901&902--V5.1.0)

Week Graded Event OPTIONAL REQUIRED Points

Running Total by Module

*** Note: start with LabSim Module 2--NOT Module 1 ***

1 Exam 2.1.8 Practice Questions 9 points) REQUIRED 9 1 Exam 2.2.3 Practice Questions (12 points) REQUIRED 12 1 Exam 2.3.3 Practice Questions 10 points) REQUIRED 10 1 Lab 2.4.6 Install a UPS (6 points) OPTIONAL

1 Exam 2.4.7 Practice Questions (10 points) REQUIRED 10 1 Exam 2.5.3 Practice Questions (12 points) REQUIRED 12 53

2 Lab 1.2.2 Explore the Lab Interface (4 points) REQUIRED 4 2 Lab 1.2.4 Connect Internal Components (6 points) REQUIRED 6 2 Lab 1.3.6 Set Up a Computer (10 points) REQUIRED 10 2 Exam 1.3.8 Practice Questions (14 points) REQUIRED 14 2 Exam 1.4.7 Practice Questions (10 points) REQUIRED 10 2 Lab 1.5.4 Using Shell Commands (4 points) OPTIONAL

2 Lab 1.5.5 Shutdown a Linux System (1 point) OPTIONAL


3 Exam 3.1.3 Practice Questions (6 points) REQUIRED 6 3 Lab 3.2.5 Install a Power Supply (5 points) REQUIRED 5 3 Exam 3.2.6 Practice Questions (15 points) REQUIRED 15 3 Lab 3.3.5 Choose and Install a Motherboard (4 points) REQUIRED 4 3 Exam 3.3.6 Practice Questions (9 points) REQUIRED 9 3 Lab 3.4.3 Troubleshoot System Power (3 points) REQUIRED 3 3 Lab 3.4.4 Troubleshoot Power Supply Probs (2 points) OPTIONAL

3 Exam 3.4.5 Practice Questions (9 points) REQUIRED 9 3 Lab 3.5.7 Select and Install a Processor 1 (3 points) REQUIRED 3 3 Lab 3.5.8 Select and Install a Processor 2 (3 points) OPTIONAL


3 Exam 3.5.9 Practice Questions (11 points) REQUIRED 11 3 Lab 3.6.3 Troubleshoot Processor Installation 1 (1 point) REQUIRED 1 3 Lab 3.6.4 Troubleshoot Processor Installation 2 (1 point) REQUIRED 1 3 Exam 3.6.5 Practice Questions (11 points) REQUIRED 11 3 Exam 3.7.6 Practice Questions (12 points) REQUIRED 12 3 Lab 3.8.3 Select Memory by Sight (1 point) REQUIRED 1 3 Lab 3.8.7 Install Triple Channel Memory (4 points) OPTIONAL

3 Exam 3.8.8 Practice Questions (11 points) REQUIRED 11 3 Lab 3.9.4 Troubleshoot Memory 1 (4 points) OPTIONAL

3 Lab 3.9.5 Troubleshoot Memory 2 (1 point) REQUIRED 1 3 Exam 3.9.6 Practice Questions (11 points) REQUIRED 11 3 Lab 3.10.7 Find BIOS/UEFI Settings (6 point) REQUIRED 6 3 Lab 3.10.8 Clear CMOS Settings (1 point) REQUIRED 1 3 Exam 3.10.9 Practice Questions (14 points) REQUIRED 14 3 Lab 3.11.4 Install Expansion Cards (5 points) REQUIRED 5 3 Exam 3.11.5 Practice Questions (10 points) REQUIRED 10 3 Lab 3.12.5 Upgrade a Video Card (4 points) OPTIONAL

3 Exam 3.12.6 Practice Questions (11 points) REQUIRED 11 3 Lab 3.13.7 Select and Install a Sound Card (2 points) REQUIRED 2 3 Exam 3.13.8 Practice Questions (11 points) REQUIRED 11 3 Exam 3.14.3 Practice Questions (14 points) REQUIRED 14 188

4 Lab 4.1.3 Connect a KVM Switch (8 points) OPTIONAL

4 Exam 4.1.4 Practice Questions (5 points) REQUIRED 5 4 Lab 4.2.3 Install USB Devices (7 points) REQUIRED 7 4 Lab 4.2.4 Install a USB Adapter (6 points) REQUIRED 6 4 Exam 4.2.5 Practice Questions (10 points) REQUIRED 10 4 Lab 4.3.3 Connect FireWire Devices (1 point) OPTIONAL

4 Exam 4.3.4 Practice Questions (7 points) REQUIRED 7 4 Lab 4.4.7 Select and Config Dual Monitors (6 points) REQUIRED 6 4 Exam 4.4.10 Practice Questions (12 points) REQUIRED 12 4 Lab 4.5.3 Optimize Video Settings (2 points) OPTIONAL

4 Exam 4.5.4 Practice Questions (8 points) REQUIRED 8


4 Lab 4.6.8 Manage Devices (4 points) REQUIRED 4 4 Exam 4.6.9 Practice Questions (8 points) REQUIRED 8 4 Lab 4.7.4 Manage Devices 1 (2 points) REQUIRED 2 4 Lab 4.7.5 Manage Devices 2 (5 points) OPTIONAL

4 Exam 4.7.6 Practice Questions (11 points) REQUIRED 11 86

5 Exam 5.1.3 Practice Questions (9 points) REQUIRED 9 5 Lab 5.2.4 Install SATA Devices (2 points) REQUIRED 2 5 Exam 5.2.5 Practice Questions (7 points) REQUIRED 7 5 Exam 5.3.5 Practice Questions (5 points) REQUIRED 5 5 Lab 5.4.5 Create RAID Arrays (2 points) OPTIONAL

5 Lab 5.4.6 Implement a RAID Solution (3 points) OPTIONAL

5 Exam 5.4.7 Practice Questions (11 points) REQUIRED 11 5 Exam 5.5.8 Practice Questions (10 points) REQUIRED 10 5 Lab 5.6.3 Create Volumes (3 points) OPTIONAL

5 Lab 5.6.5 Format Drives (2 points) REQUIRED 2 5 Exam 5.6.7 Practice Questions (6 points) REQUIRED 6 5 Lab 5.7.5 Add Space to Existing Volumes (1 point) OPTIONAL

5 Exam 5.7.6 Practice Questions (8 points) REQUIRED 8 5 Lab 5.8.4 Implement Storage Spaces (5 points) OPTIONAL

5 Exam 5.8.5 Practice Questions (5 points) REQUIRED 5 5 Lab 5.9.6 Perform Disk Maintenance (2 points) REQUIRED 2 5 Exam 5.9.7 Practice Questions (6 points) REQUIRED 6 5 Lab 5.10.5 Troubleshoot SATA Devices (3 points) OPTIONAL


6 Exam 6.1.7 Practice Questions (10 points) REQUIRED 10 6 Lab 6.2.5 Select and Install a Network Adapt (3 points) REQUIRED 3 6 Exam 6.2.6 Practice Questions (11 points) REQUIRED 11 6 Exam 6.3.6 Practice Questions (13 points) REQUIRED 13 6 Exam 6.4.4 Practice Questions (8 points) REQUIRED 8 6 Exam 6.5.5 Practice Questions (15 points) REQUIRED 15 6 Lab 6.6.5 Configure TCP/IP Settings (2 points) OPTIONAL

6 Lab 6.6.6 Configure Alternate TCP/IP Settings (2 points) REQUIRED 2


6 Exam 6.6.7 Practice Questions (11 points) REQUIRED 11 6 Exam 6.7.3 Practice Questions (8 points) OPTIONAL

6 Lab 6.8.7 Connect to a Wireless Network (2 points) REQUIRED 2 6 Lab 6.8.8 Configure a Wireless Profile (8 points) REQUIRED 8 6 Exam 6.8.9 Practice Questions (15 points) REQUIRED 15 6 Exam 6.9.4 Practice Questions (9 points) REQUIRED 9 6 Lab 6.10.3 Configure a Cable Internet Conn (3 points) REQUIRED 3 6 Lab 6.10.4 Configure a DSL Internet Conn (4 points) REQUIRED 4 6 Lab 6.10.6 Configure a Dial-up Internet Conn (6 points) OPTIONAL

6 Exam 6.10.7 Practice Questions (13 points) REQUIRED 13 6 Lab 6.11.7 Configure a Wireless Infrastructure (5 points) REQUIRED 5 6 Exam 6.11.8 Practice Questions (11 points) REQUIRED 11 6 Lab 6.12.3 Find Configuration Information 3 (5 points) REQUIRED 5 6 Lab 6.12.4 Find Configuration Information 3 (3 points) OPTIONAL

6 Lab 6.12.5 Find Configuration Information 3 (3 points) OPTIONAL

6 Lab 6.12.6 Use ifconfig (1 point) REQUIRED 1 6 Exam 6.12.10 Practice Questions (7 points) REQUIRED 7 6 Exam 6.13.3 Practice Questions (5 points) REQUIRED 5 6 Lab 6.14.7 Fix a Network Connection 1 (2 points) OPTIONAL

6 Lab 6.14.8 Fix a Network Connection 2 (2 points) OPTIONAL


7 Lab 7.1.7 Choose a Printer (3 points) REQUIRED 3 7 Exam 7.1.8 Practice Questions (10 points) REQUIRED 10 7 Lab 7.2.5 Select and Install a Printer (4 points) REQUIRED 4 7 Exam 7.2.6 Practice Questions (5 points) REQUIRED 5 7 Lab 7.3.5 Configure Network Printing (3 points) REQUIRED 3 7 Exam 7.3.6 Practice Questions (5 points) REQUIRED 5 7 Lab 7.4.4 Configure Printer Properties (2 points) OPTIONAL

7 Lab 7.4.5 Manage Printing (2 points) REQUIRED 2 7 Exam 7.4.6 Practice Questions (5 points) REQUIRED 5 7 Exam 7.5.3 Practice Questions (6 points) REQUIRED 6 7 Exam 7.6.4 Practice Questions (10 points) REQUIRED 10 53


8 Exam 8.1.5 Practice Questions (7 points) REQUIRED 7 8 Exam 8.2.7 Practice Questions (15 points) REQUIRED 15 8 Lab 8.3.5 Edit Power Options (3 points) REQUIRED 3 8 Lab 8.3.6 Create a Power Plan (4 points) OPTIONAL

8 Exam 8.3.7 Practice Questions (6 points) REQUIRED 6 8 Exam 8.4.5 Practice Questions (15 points) REQUIRED 15 8 Exam 8.5.5 Practice Questions (10 points) REQUIRED 10 8 Lab 8.6.7 Manage Mobile Devices (1 point) OPTIONAL


9 Exam 9.1.10 Practice Questions (10 points) REQUIRED 10 9 Exam 9.2.5 Practice Questions (7 points) REQUIRED 7 9 Exam 9.3.4 Practice Questions (6 points) REQUIRED 6 9 Lab 9.4.6 Manage Users and Groups (4 points) REQUIRED 4 9 Exam 9.4.9 Practice Questions (13 points) REQUIRED 13 9 Lab 9.5.7 Configure Remote Services (3 points) OPTIONAL

9 Exam 9.5.10 Practice Questions (9 points) REQUIRED 9 9 Lab 9.6.9 Manage Applications (5 points) OPTIONAL

9 Exam 9.6.10 Practice Questions (9 points) REQUIRED 9 9 Lab 9.7.5 Manage Linux Processes (3 points) OPTIONAL

9 Exam 9.7.6 Practice Questions (5 points) REQUIRED 5 9 Exam 9.8.4 Practice Questions (5 points) REQUIRED 5 9 Lab 9.9.4 Configure Windows Update (6 points) REQUIRED 6 9 Exam 9.9.8 Practice Questions (7 points) REQUIRED 7 9 Lab 9.10.6 Back Up the Computer (5 points) REQUIRED 5 9 Lab 9.10.8 Configure File History (3 points) OPTIONAL

9 Exam 9.10.9 Practice Questions (15 points) REQUIRED 15 9 Lab 9.11.5 Create a Restore Point (3 points) REQUIRED 3 9 Exam 9.11.6 Practice Questions (6 points) REQUIRED 6 9 Lab 9.12.5 Restore Data from File History (2 points) OPTIONAL

9 Exam 9.12.9 Practice Questions (7 points) REQUIRED 7 9 Lab 9.13.4 Configure Virtual Memory (4 points) OPTIONAL


9 Exam 9.13.5 Practice Questions (6 points) REQUIRED 6 9 Exam 9.14.7 Practice Questions (10 points) REQUIRED 10 9 Lab 9.15.4 Configure the Boot Order (0 point) REQUIRED 0 9 Lab 9.15.9 Troubleshoot System Startup 1 (5 points) REQUIRED 5 9 Lab 9.15.10 Troubleshoot System Startup 2 (4 points) OPTIONAL

9 Lab 9.15.11 Troubleshoot System Startup 3 (4 points) OPTIONAL

9 Lab 9.15.12 Troubleshoot System Startup 4 (3 points) OPTIONAL


10 Exam 10.1.3 Practice Questions (8 points) REQUIRED 8 10 Exam 10.2.6 Practice Questions (11 points) REQUIRED 11 10 Lab 10.3.3 Prepare Disks for Installation (3 points) OPTIONAL

10 Exam 10.3.6 Practice Questions (12 points) REQUIRED 12 10 Exam 10.4.5 Practice Questions (8 points) REQUIRED 8 10 Lab 10.5.4 Enable VT in the BIOS (1 point) REQUIRED 1 10 Exam 10.5.7 Practice Questions (6 points) REQUIRED 6 46

10 Exam 11.1.5 Practice Questions (10 points) REQUIRED 10 10 Lab 11.2.5 Manage Files (3 points) REQUIRED 3 10 Lab 11.2.9 Manage Files and Folders (4 points) REQUIRED 4 10 Exam 11.2.10 Practice Questions (14 points) REQUIRED 14 10 Lab 11.3.4 Configure NTFS Permissions (2 points) OPTIONAL

10 Exam 11.3.5 Practice Questions (11 points) REQUIRED 11 10 Lab 11.4.6 Share and Secure Folders (4 points) OPTIONAL

10 Exam 11.4.7 Practice Questions (9 points) REQUIRED 9 10 Lab 11.5.6 Manage the Linux File System (6 points) OPTIONAL

10 Lab 11.5.7 Manage Linux File Ownership (1 point) OPTIONAL


11 Exam 12.1.5 Practice Questions (8 points) REQUIRED 8 11 Exam 12.2.4 Practice Questions (6 points) REQUIRED 6 11 Lab 12.3.6 Require a Screen Saver Password (3 points) REQUIRED 3 11 Exam 12.3.7 Practice Questions (9 points) REQUIRED 9 11 Exam 12.4.3 Practice Questions (9 points) REQUIRED 9 11 Lab 12.5.4 Configure BIOS/UEFI Security (4 points) REQUIRED 4


11 Exam 12.5.5 Practice Questions (7 points) REQUIRED 7 11 Exam 12.6.8 Practice Questions (10 points) REQUIRED 10 11 Lab 12.7.5 Enforce Password Settings (8 points) REQUIRED 8 11 Lab 12.7.6 Manage Linux Passwords (1 point) OPTIONAL

11 Exam 12.7.11 Practice Questions (13 points) REQUIRED 13 11 Lab 12.8.4 Encrypt Files (2 points) REQUIRED 2 11 Exam 12.8.8 Practice Questions (9 points) REQUIRED 9 11 Exam 12.9.5 Practice Questions (14 points) REQUIRED 14 11 Lab 12.10.4 Configure the Windows Firewall (4 points) OPTIONAL

11 Exam 12.10.7 Practice Questions (9 points) REQUIRED 9 11 Lab 12.11.4 Use a Proxy Server (2 points) OPTIONAL

11 Exam 12.11.5 Practice Questions (8 points) REQUIRED 8 11 Lab 12.12.4 Configure a VPN Connection (2 points) OPTIONAL


TOTAL POINTS POSSIBLE (LabSim Practice Questions & Labs): 1154

GRADED MATERIAL SUMMARY:

Totals % of Grade

Total for all LabSim Practice Questions and Labs: 1154 29%

Lab Notebook--Part 1 (organization & completeness): 146 4%

Lab Notebook--Part 2 (multiple choice/content): 700 17%

Midterm Exam--Hands-on Practical: 1000 25%

Final Exam--Hands-on Practical: 1000 25%

GRAND TOTAL: 4000 100%


THE MATERIAL BELOW IS NOT PART OF CLASS GRADE (optional to study):

Review material for PC Pro and CompTIA A+ 220-901 & 902 Exams

The material below is optional and will not be counted toward your final score

Complete the material if you wish but it is not required for the course

Exam A.12 PC Pro Certification Practice Exam (18 points) 18

PC Pro Study Material

Exam A.2 PC Pro Domain 1: Basic Hdwr Comp (15 points) 15

Exam A.3 PC Pro Domain 2: Video (4 points) 4

Exam A.4 PC Pro Domain 3: Audio (3 points) 3

Exam A.5 PC Pro Domain 4: External Devices (6 points) 6

Exam A.6 PC Pro Domain 5: Storage (9 points) 9

Exam A.7 PC Pro Domain 6: Networking (14 points) 14

Exam A.8 PC Pro Domain 7: Printing (5 points) 5

Exam A.9 PC Pro Domain 8: Mobile Devices (3 points) 3

Exam A.10 PC Pro Domain 9: System Mgmt (9 points) 9

Exam A.11 PC Pro Domain 10: Security (11 points) 11

79

Exam B.6 CompTIA 220-901 Cert Practice Exam (90 points) 90

A+ Certification Practice Exam (220-901) Study Material

Exam B.2 Domain 1: Hardware (268 points) 268

Exam B.3 Domain 2: Networking (158 points) 158

Exam B.4 Domain 3: Mobile Devices (27 points) 27

Exam B.5 Domain 4: Hard & Net Troublesht (159 points) 159

612

Exam C.7 CompTIA 220-902 Cert Practice Exam (90 points) 90

A+ Certification Practice Exam (220-902) Study Material

Exam C.2 Domain 1: Windows OS (235 points) 235

Exam C.3 Domain 2: Other OSs and Tech (46 points) 46

Exam C.4 Domain 3: Security, All Questions (134 points) 134

Exam C.5 Domain 4: Software Troubleshooting (32 points) 32


Exam C.6 Domain 5: Operational Procedures (63 points) 63

510

PC Pro Capstone Exercises

Lab 13.1 Build a Computer From Scratch (9 points) 9

Lab 13.2 Troubleshoot a Malfunct Computer (5 points) 5

Lab 13.3 Troubleshoot System Startup (7 points) 7

Lab 13.4 Create a Home Office Network (7 points) 7

Lab 13.5 Configure the Windows OS (8 points) 8

Lab 13.6 Troubleshoot a Mobile Device (6 points) 6

Lab 13.7 Configure Linux (9 points) 9

Lab 13.8 Lab Sandbox (0 points) 0

51 225