Syllabus -- CIS 120 -- Computer Maintenance / A+ … · 56 Study Guide: CompTIA A+ 220-901 ... 103 Email Communication: ... CIS 120 Question about disk drives _. IF YOU DO NOT PUT

Any information above may change at the discretion of the instructor at any time. This course adheres to the policies outlined in the Cuyamaca College catalog. For further information, see Academic Policies stated in the catalog. cis120--s18--syllabus--online--5152--12--week--labsim--220-901--902--with-pc-pro-grading-doc - 1 - 1/21/2018 9:27 PM

Syllabus -- CIS 120 -- Computer Maintenance / A+ Certification

Cuyamaca College: Spring 2018 Tim Phillips

“Adapt and overcome” …USMC proverb

Section 5152 (Online) Email: [email protected] 1 This class is presented 100% online via Canvas Web: http:www.cuyamaca.edu/people/tim-phillips 2 3 Office & Phone: Office Hours: 4 E-107-C Monday (in-office or classroom E-213) 8:30 am - 9:30 am 5 619-660-4582 Tuesday (in-office) 9:00 am - 1:00 pm 6 7

Course Description: 8

This course prepares students for the CompTIA A+ Certification exam, an industry-sponsored exam that establishes a 9 benchmark level of knowledge and competency expected of computer service technicians who are in entry-level 10 positions. A+ Certification also serves as the foundation for computer service professionals who are pursuing other 11 valuable industry certifications, such as the Cisco Certified Networking Associate (CCNA), CompTIA Network+, 12 CompTIA Security+, and Microsoft Certified Professional (MCP). 13 14 While preparing for the A+ Certification exam, students will gain comprehensive knowledge in PC hardware and 15 Windows operating systems, networking, printers, and customer service. Hands-on labs using the latest computer 16 components and operating systems will also provide an opportunity for students to enhance their skills in assembling, 17 disassembling, servicing, troubleshooting, and upgrading advanced computer and networking systems. 18 19

Prerequisites: 20

None. 21 22

Special Note Concerning Online Classes: 23

Online students are expected to be familiar with the use of the Canvas courseware management system as it pertains 24 to the delivery of online course material and be able to take exams using the Canvas system and communicate with 25 the instructor via email, telephone, or during stated office hours. Online classes require academic discipline in order 26 to be successful. Familiarity with PC hardware (component assembly and disassembly, troubleshooting, and basic 27 repair) as well as familiarity with PC operating systems (Microsoft Windows) is required to be successful in this class. 28 Additional instruction in these topics is available during stated instructor office hours but formal lecture and lab for 29 these topics is not provided in the online environment. 30 31 The online course is designed primarily for individuals with previous knowledge of PC hardware and operating 32 systems and is not considered suitable for beginning students with little or no knowledge or experience with 33 computer systems. The online course assumes that students have access to a computer with reliable Internet access. 34 Computer access is available on-campus in the college library or computer labs if needed. 35 36

Required Materials: 37

Note: You may purchase your course materials from any source including the college book store or direct from the 38 publisher (TestOut). This course uses Canvas as its courseware management system and TestOut LabSim PC Pro for 39 course content. You MUST purchase the LabSim PC Pro product in order to participate in this course. 40 41

mailto:[email protected]


Required Software Product: LabSim PC Pro (version 5.1.0) for the A+ 220-901 & 902 exam from TestOut corporation. 42 ISBN-13: 978-1-935080-42-8. You may purchase this product direct from the publisher at: www.testout.com . This 43 software product covers the current version of the CompTIA A+ exam (220-901&902) and consists of instructional 44 videos, written study materials, interactive labs, topic quizzes, and A+ practice questions and exams. 45 46 There is a discount code available for ordering LabSimn PC Pro from the publisher. Ordering instructions and the 47 discount code are available in Start Here! module of the class Canvas site which will be accessible on the first day of 48 the semester. 49 50 Access to a computer with reliable Internet access is required. You must complete course material including labs and 51 other graded material when assigned. No late work is accepted, there is no extra credit, and computer/operating 52 system issues or loss of Internet connectivity is not acceptable as an excuse for missing assigned due dates. 53 54

Optional Materials: 55

Study Guide: CompTIA A+ 220-901 & 220-902 Authorized Practice Questions Exam Cram, 1st Edition, by David 56 Prowse, Pearson Publishing. ISBN-13: 9780789756305. 57

58

Important Dates: 59

2 February 2018: Last day to drop without a “W” on your transcripts & receive a refund 60 9 February 2018: Last day to add the class 61 22 February 2018: Last day to apply for Pass/No Pass 62 13 April 2018: Last day to drop the class 63 64 You can see the current academic calendar in its entirety at: http://www.cuyamaca.edu/admissions/deadlines.asp 65 (search by section number under current semester—Short-Term Class Deadlines.) 66 67

Tutoring: 68

If you feel you need more help than I or other classmates can offer there is free tutoring available in the college 69 Tutoring Center. All tutoring at the college Tutoring Center is free to students. Each semester I try to have a 70 dedicated tutor assigned for this class. I will inform you when tutoring services are arranged for this class. 71 72

Additional Support: 73

You will be using Canvas for this class with links to the syllabus and all graded material. You can access Canvas at: 74 https://gcccd.instructure.com 75 76 You may obtain support for Canvas including a Canvas Overview and general help at: 77 http://cuyamaca.edu/academics/canvas/default.aspx 78 79 You may obtain support from the college Help Desk for issues concerning logging on to Canvas. Please visit the 80 college Help Desk at: http://www.cuyamaca.edu/helpdesk 81 82 You may obtain support for the LabSim Network Pro software product from the TestOut corporation. Please visit the 83 the TestOut Help Desk at: http://www.testout.com/home/support/help 84 85

Class Format: 86

This class is taught entirely online with a combination of reading, video presentation, demonstration, question and 87 answer via email, student discussion via the Discussion Board, independent study, and interactive online labs. You 88 are expected to spend appropriate time during each class week studying class material and completing graded 89

http://www.testout.com/

http://www.cuyamaca.edu/admissions/deadlines.asp

https://gcccd.instructure.com/

http://cuyamaca.edu/academics/canvas/default.aspx

http://www.cuyamaca.edu/helpdesk

http://www.testout.com/home/support/help


assignments. You are expected to read and review all of the course material to be covered each week and to keep up 90 with the class schedule attached to the end of this syllabus. 91 92

Participation: 93

You must logon to the class Canvas site at least once a week. If an entire week goes by with no activity on your part 94 either through attendance in Canvas, email communication or completion of a graded event you will be dropped 95 from the class. It is therefore imperative that you let me know if for any reason your participation in the class will be 96 interrupted. It is your responsibility to keep up with the class schedule and to complete graded events when they are 97 available. Various graded events are available for specific time periods. Graded events must be completed during 98 the time they are available--no exceptions! Once dropped from the class you will not be reinstated for any reason. 99 Just logging on to the course software product LabSim PC Pro is not sufficient to satisfy this logon requirement. You 100 must logon to the class Canvas site at least once per week in order to satisfy course attendance requirements. 101 102

Email Communication: 103

Any time you communicate with me via email you MUST put the course number (CIS 120) in the subject line of your 104 email. For example: “Subject: CIS 120 Question about disk drives”. IF YOU DO NOT PUT THE CLASS NUMBER IN THE 105 SUBJECT LINE I MAY NOT RECEIVE YOUR EMAIL SINCE I USE FILTERS ON MY EMAIL ACCOUNT. I have up to 210 106 students in five different class sections during any given semester--it is difficult to tell what class you are in unless you 107 specify in your email. Also make sure your name is somewhere in the email--I can’t always tell who 108 [email protected] is …I’m sure you understand!—REMEMBER THIS—IT IS IMPORTANT! 109 110

Certification Exam Information: 111

Upon completion of this class students desiring to take the CompTIA A+ Certification exams should be prepared to 112 successfully pass the current A+ exams. Certification exams must be scheduled, paid for, and taken at an official 113 CompTIA Certification Exam Center. Further information about where to take the certification exam will be provided. 114 In addition to this class I suggest you review additional A+ Certification exam study material to include web-based 115 materials, study guides, sample practice question guides, additional reference material, and the CompTIA web site 116 prior to taking the exams. 117 118

Orientation Quiz: 119

In order for me to determine that you are correctly enrolled in this class, are active in Canvas, and are familiar with 120 class policies and procedures you are required to take an Orientation Quiz by 11:00 pm Wednesday of the first week 121 of class. See Canvas Announcements and the 1st week of the class schedule below for further information. The 122 Orientation Quiz is contained in the Week 01 link of the Modules menu item on the class Canvas site. Failure to take 123 this quiz by the due date will result in you being dropped from the class. 124 125

Graded Events: 126

This class consists of assignments and graded events contained in Canvas and LabSim PC Pro. These events must be 127 completed according to the class schedule attached to the end of this syllabus. The PC Pro Grading Document is also 128 attached to the end of this document and contains a list of all required and optional/not graded assignments for this 129 class. Carefully review this document--you cannot complete the course without referring to this document. Graded 130 events consist of the following: 131 132

LabSim Exam Practice Questions (graded). Exam practice questions are contained in each module. 133

You may take the exam practice questions as often as you like in order to increase your score. Your highest score is 134 recorded as your final grade for each of the exams. The exam practice questions will help you to answer the 135 questions contained in the optional PC Pro and A+ certification practice exams at the end of the course if you choose 136 to complete them. 137


138

LabSim Labs (graded). There are multiple labs covering LabSim PC Pro material. Various labs will be assigned 139

throughout the semester. Many labs are not required. Check the LabSim PC Pro Grading Document at the end of this 140 course syllabus to determine which labs are required and which are optional. Optional labs will not be used to 141 compute your final class score. Work through them if you wish but they are not required. 142 143

Midterm Exam (graded). There is a Midterm Exam that covers the beginning half of course material 144

covered in the class. The exam is multiple choice. If you are unavailable to take the exam (due to a legitimate 145 reason) you must notify me prior to the exam date. If you take the exam for any reason other than the time it is 146 normally scheduled without notifying me ahead of time your exam results will be graded on a 75% scale. 147 148

Final Exam (graded). There is a Final Exam that covers the second half of course material covered in the 149

class. The exam is multiple choice. There is no make-up opportunity for this exam. 150 151

Optional Items: 152

Practice Certification Exams (optional). There are three practice certification exams contained in 153

LabSim PC Pro. The exams are the PC Pro Certification Practice Exam (simulation exam) and two A+ Certification 154 Practice Exams (multiple choice and simulation). These exams are optional, not required for the course, and if you 155 decide to take the practice exams the scores you receive will not be included in your final course score. You may take 156 these exams one time. 157 158

Hands-On Labs (optional). There are 30 hands-on, in-class labs assigned only to the on-campus section of 159

the class. The online section of this class is not required to complete the hands-on labs contained in each weekly 160 Module of Canvas. You may complete the labs if you wish on your own but they will not be graded or turned in. The 161 labs are contained in the course Canvas site since the site is used by both the on-campus and the online sections of 162 the course. If you choose to complete the labs Cuyamaca College is not liable for any damage to any computer you 163 wish to use. Once again the labs are strictly optional for the online class. 164 165

Evaluation: 166

Exam Practice Questions and Labs .......................... 39% 1154 points 167 Midterm Exam ......................................................... 30.5% -- 1 exam, 50 points x 18.46 points each: 923 points 168 Final Exam ............................................................... 30.5% -- 1 exam, 50 points x 18.46 points each: 923 points 169 TOTAL: 3000 points 170 171 A: 2,700 to 3,000 172 B: 2,400 to 2,699 173 C: 2,100 to 2,399 174 D: 1,800 to 2,099 175 F: 0 to 1,799 176

177

Student Learning Outcomes: 178

Upon successful completion of this course, students will be able to: 179 1. Differentiate between computer hardware components (motherboard, CPU, memory, power supply, attachment 180 cards, peripheral devices), standards and models (form factors, Microsoft Windows conventions, components), and 181 industry practices (assembly, preventive maintenance, customer support, etc.) that are used by the computer 182 technician community and describe each of their characteristics and functions. 183


2. Describe the computer system hardware and software components necessary to complete a working computer 184 system (including basic components, peripheral devices, connecting cables, operating system, applications software, 185 etc.); identify each of their characteristics and functions, and utilize compatible components to build and 186 troubleshoot a functioning computer system. 187 3. Design, build, operate and troubleshoot a limited wired and wireless computer network utilizing skills learned in 188 class. 189 4. Identify prevailing security risks to computer systems (both hardware and software) and explain the precautions 190 used to ensure adequate computer security that keeps data safe from viruses, loss or damage. 191 5. Develop a computer hardware and operating systems software solution to a real-world business computer 192 resource selection, implementation and maintenance problem using computer component selection and 193 optimization, component integration, test and troubleshooting procedures and techniques learned in class. 194 195

Class Policies: 196

You must logon to the class Canvas site at least once a week. If an entire week goes by with no activity on your 197 part either through attendance, email, or completion of a graded event you will be dropped from the class. 198

The best way to contact me is via email. I will respond to you within 24-48 hours. If you do not hear from me 199 within that time send me another email. 200

If you are caught cheating or plagiarizing you will earn a ‘0’ on that assignment and I will report the incident to 201 the Student Affairs Office. 202

203

Class Schedule (see next page): 204

The following schedule is provided to keep you on track throughout the semester. You should use it throughout the 205 semester to gauge your progress in the class and to ensure you are covering all of the material. Students are 206 required to complete all assignments during the weeks indicated in the schedule. Failure to complete all assignments 207 when they are available will result in a zero grade. Note: keeping track of your score (total points) may be difficult in 208 the LabSim product. The class schedule (next page) contains a column where you can keep track of your scores as 209 graded events (labs and exam questions) are assigned. There is also a grading summary (LabSim PC Pro--Grading 210 Document contained in the course syllabus after the class schedule. 211


CIS 120 Class Schedule

Dates Review Your Score

Points Possible

Total Possible To Date

Assignments

Week 1 1/29--2/4

Course Introduction, Introduction to LabSim PC Pro Syllabus / Schedule Canvas LabSim PC Pro Mod 2.0: PC Technician (Note: we are starting with Module 2.0--NOT Module 1.0.

______

54

53

Review Canvas “Start Here” and Week 01 of the “Modules” tab. Orientation Quiz (10 pts--not included in final score) -- Due 11pm, Wed, 8/23. Failure to take this quiz by the due date will result in you being dropped from the class. The Orientation Quiz is contained in Week 01 of the Modules tab in Canvas. Remember: Read the syllabus--it’s important! Purchase LabSim PC Pro. Purchasing instructions (and discount code) are contained in the Start Here! module of the class Canvas site. Exam Practice Questions for Module 2. LabSim Lab 2.4.6 is NOT REQUIRED. Lab 1--Disassemble and Reassemble a PC. (Optional and not required for online class--this is a hands-on, in-classroom lab for the on-campus section of the class--see syllabus info above). This week is designed to allow you to: -- Familiarize yourself with the class Canvas site and review the Start Here and Week 01 of the Modules tab. -- Purchase the LabSim PC Pro product, get used to the product, and understand the structure and basic content of the course. -- Use this time wisely to acclimate yourself to the course.

Week 2 2/5--2/11

Mod 1.0: Computing Overview

______

55

108

Exam Practice Questions and Labs for Module 1. Not all LabSim Labs are required. See the LabSim PC Pro Grading Document at the end of this class schedule for specific required labs. Lab 2--Finding Technical Documents. (Optional for the online class).



Points Possible


Assignments

Week 3

2/12--2/18

Mod 3.0: System Components

______

188

296

Exam Practice Questions and Labs for Module 3. (Labs below are optional for the online class). Lab 3--Testing Power Supplies. (Not required for online class). Lab 5--Motherboards & BIOS. (Not required for online class).

Week 4

2/19--2/25

Mod 4.0: Peripheral Devices

______

86

382

Exam Practice Questions and Labs for Module 4. (Labs below are optional for the online class). Lab 6--Computer Sys Upgrades. Lab 10--Installing Dual Monitors.

Week 5

2/26--3/4

Mod 5.0: Storage

______

83

465

Exam Practice Questions and Labs for Module 5. (Labs below are optional for the online class). Lab 7--System & Performance Information. Lab 9--Researching Hardware Components to Build a Computer.

Week 6

3/5--3/11

Mod 6.0: Networking

______

176

641

Exam Practice Questions and Labs for Module 6. (Labs below are optional for the online class). Lab 12--Peer-to-Peer Networking. Lab 14--Building a Wireless Network.



Points Possible


Assignments

Week 7 3/12--3/18

Midterm Exam 50 multiple choice questions covering material from Modules 1-6. Mod 7.0: Printing Job-Finding Skills in a Technical Market

______

______

923

53

1,564

1,617

Midterm Exam--available from 1:00 am, Sat, 3 March to 11:00 pm, Sun 18 March. Note: exam has a maximum point score of 50 points. Your score will be multiplied by 18.46 to generate a score based on a 923 point scale. Exam Practice Questions and Labs for Module 7. (Labs below are optional for the online class). Lab 11--Troubleshooting Hardware. Lab 13--Remote Assistance. Lab 19--Building a PC from Parts. Lab 22--Researching Technical Jobs.

Week 8 3/19--3/25

Mod 8.0: Mobile Devices

______

66

1,683

Exam Practice Questions and Labs for Module 8. (Labs below are optional for the online class). Lab 21--Installing Windows. Lab 24--Windows Backup.

3/26--4/1 HOLIDAY: Spring Break--No Class/No Assignment

Week 9 4/2--4/8

Mod 9.0: System Management

______

150

1,833 Exam Practice Questions and Labs for Module 9. (Labs below are optional for the online class). Lab 23--Repairing Windows & Command Line. Lab 25--Bootable Windows USB. Lab 26--Windows Utilities.



Points Possible


Assignments

Week 10 4/9--4/15

Mod 10.0: System Implementation Mod 11.0: File Management CIS options for next semester (review in Canvas)

______

______

46

57

1,879

1,936

Exam Practice Questions and Labs for Module 10. Exam Practice Questions and Labs for Module 11. (Labs below are optional for the online class). Lab 27--Windows Registry. Lab 28--OZ Mode. Lab 29--Advanced Boot Options. Lab 30--Virtual Machine.

Week 11

4/16--4/22

Mod 12.0: Security Final course review

______

141

2,077

Exam Practice Questions and Labs for Module 12. (Labs below are optional for the online class). Lab 15--Wireless MAC Spoof. Lab 16--Encryption. Lab 17--Using a Keylogger. Lab 18--Rootkit Removal. Lab 20--Security & Anti-Virus.

Week 12

4/23--4/29

Final Exam 50 multiple choice questions covering material from Modules 7-12.

______

923

3,000

Final Exam--available from 1:00 am, Sat, 14 April to 11:00 pm, Sun 29 April. Note: exam has a maximum point score of 50 points. Your score will be multiplied by 18.46 to generate a score based on a 923 point scale.


Point Summary--Total Points Available (3,000 maximum points): Your score for Exam Practice Questions and Labs: _____ + Your score for Midterm Exam: _____ + Your score for Final Exam: _____ + =

______

1,154

923

923

= Your

Final

Score out of 3,000 points possible.

THE FOLLOWING LABSIM MATERIAL IS OPTIONAL AND WILL NOT BE GRADED

Optional

Mod A.0: PC Pro Certification Practice Exams The PC Pro Certification is a non-CompTIA certification created and administered by TestOut corporation. It is designed to test your PC hardware and operating system knowledge and is good practice for taking the CompTIA A+ certification exam. It is performance-based (questions are similar to the Labs in LabSim). Note: there are 10 domains which comprise the PC Pro exam. Review the materials contained in each domain in Module A on your own in order to prepare for the exam. Reviewing this material is optional but will help you

PC Pro Certification Practice Exam (Optional). Contact your instructor if you wish to take this exam.


when you take the actual CompTIA A+ Certification Practice Exam if you choose to do so. .

Optional

Mod B.0: CompTIA 220-901 Certification Practice Exam The CompTIA A+ 220-901 Certification is a certification created and administered by CompTIA. It is designed to primarily test your PC hardware knowledge and is good practice for taking the CompTIA A+ 220-901 certification exam. It contains multiple-choice and performance-based questions (questions are similar to the Labs in LabSim). Note: there are 4 domains which comprise the A+ exam. Review the materials contained in each domain in Module B on your own in order to prepare for the exam. Reviewing this material is optional but will help you when you take the actual A+ 220-901 Practice Exam.

CompTIA A+ 220-901 Certification Practice Exam (Optional).

Optional Mod C.0: CompTIA 220-902 Certification Practice Exam The CompTIA A+ 220-902 Certification is a certification created and administered by CompTIA. It is designed to primarily test your PC operating system knowledge and is good practice for taking the CompTIA A+ 220-902 certification exam. It contains multiple-choice and performance-based questions (questions are similar to Labs in LabSim).


Note: there are 5 domains which comprise the A+ exam. Review the materials contained in each domain in Module C on your own in order to prepare for the exam. Reviewing this material is optional but will help you when you take the actual A+ 220-901 Practice Exam.

212 *** See the following pages for the PC Pro Grading Document *** 213 214 The PC Pro Grading document contains a list of all the required (and optional/not graded) assignments for this class as well as the points assigned to each 215 graded requirement. THIS IS AN IMPORTANT DOCUMENT AND MUST BE USED IN ADDITION TO THE COURSE SYLLABUS. YOU CANNOT COMPLETE THE CLASS 216 WITHOUT REFERRING TO THIS DOCUMENT! 217 218


CIS 120--LABSIM PC PRO--GRADING DOCUMENT--ONLINE SECTION (220-901&902--V5.1.0)

Week Graded Event OPTIONAL REQUIRED Points

Running Total by Module

*** Note: start with LabSim Module 2--NOT Module 1 ***

1 Exam 2.1.8 Practice Questions 9 points) REQUIRED 9 1 Exam 2.2.3 Practice Questions (12 points) REQUIRED 12 1 Exam 2.3.3 Practice Questions 10 points) REQUIRED 10 1 Lab 2.4.6 Install a UPS (6 points) OPTIONAL

1 Exam 2.4.7 Practice Questions (10 points) REQUIRED 10 1 Exam 2.5.3 Practice Questions (12 points) REQUIRED 12 53

2 Lab 1.2.2 Explore the Lab Interface (4 points) REQUIRED 4 2 Lab 1.2.4 Connect Internal Components (6 points) REQUIRED 6 2 Lab 1.3.6 Set Up a Computer (10 points) REQUIRED 10 2 Exam 1.3.8 Practice Questions (14 points) REQUIRED 14 2 Exam 1.4.7 Practice Questions (10 points) REQUIRED 10 2 Lab 1.5.4 Using Shell Commands (4 points) OPTIONAL

2 Lab 1.5.5 Shutdown a Linux System (1 point) OPTIONAL


3 Exam 3.1.3 Practice Questions (6 points) REQUIRED 6 3 Lab 3.2.5 Install a Power Supply (5 points) REQUIRED 5 3 Exam 3.2.6 Practice Questions (15 points) REQUIRED 15 3 Lab 3.3.5 Choose and Install a Motherboard (4 points) REQUIRED 4 3 Exam 3.3.6 Practice Questions (9 points) REQUIRED 9 3 Lab 3.4.3 Troubleshoot System Power (3 points) REQUIRED 3 3 Lab 3.4.4 Troubleshoot Power Supply Probs (2 points) OPTIONAL

3 Exam 3.4.5 Practice Questions (9 points) REQUIRED 9 3 Lab 3.5.7 Select and Install a Processor 1 (3 points) REQUIRED 3 3 Lab 3.5.8 Select and Install a Processor 2 (3 points) OPTIONAL


3 Exam 3.5.9 Practice Questions (11 points) REQUIRED 11 3 Lab 3.6.3 Troubleshoot Processor Installation 1 (1 point) REQUIRED 1 3 Lab 3.6.4 Troubleshoot Processor Installation 2 (1 point) REQUIRED 1 3 Exam 3.6.5 Practice Questions (11 points) REQUIRED 11 3 Exam 3.7.6 Practice Questions (12 points) REQUIRED 12 3 Lab 3.8.3 Select Memory by Sight (1 point) REQUIRED 1 3 Lab 3.8.7 Install Triple Channel Memory (4 points) OPTIONAL

3 Exam 3.8.8 Practice Questions (11 points) REQUIRED 11 3 Lab 3.9.4 Troubleshoot Memory 1 (4 points) OPTIONAL

3 Lab 3.9.5 Troubleshoot Memory 2 (1 point) REQUIRED 1 3 Exam 3.9.6 Practice Questions (11 points) REQUIRED 11 3 Lab 3.10.7 Find BIOS/UEFI Settings (6 point) REQUIRED 6 3 Lab 3.10.8 Clear CMOS Settings (1 point) REQUIRED 1 3 Exam 3.10.9 Practice Questions (14 points) REQUIRED 14 3 Lab 3.11.4 Install Expansion Cards (5 points) REQUIRED 5 3 Exam 3.11.5 Practice Questions (10 points) REQUIRED 10 3 Lab 3.12.5 Upgrade a Video Card (4 points) OPTIONAL

3 Exam 3.12.6 Practice Questions (11 points) REQUIRED 11 3 Lab 3.13.7 Select and Install a Sound Card (2 points) REQUIRED 2 3 Exam 3.13.8 Practice Questions (11 points) REQUIRED 11 3 Exam 3.14.3 Practice Questions (14 points) REQUIRED 14 188

4 Lab 4.1.3 Connect a KVM Switch (8 points) OPTIONAL

4 Exam 4.1.4 Practice Questions (5 points) REQUIRED 5 4 Lab 4.2.3 Install USB Devices (7 points) REQUIRED 7 4 Lab 4.2.4 Install a USB Adapter (6 points) REQUIRED 6 4 Exam 4.2.5 Practice Questions (10 points) REQUIRED 10 4 Lab 4.3.3 Connect FireWire Devices (1 point) OPTIONAL

4 Exam 4.3.4 Practice Questions (7 points) REQUIRED 7 4 Lab 4.4.7 Select and Config Dual Monitors (6 points) REQUIRED 6 4 Exam 4.4.10 Practice Questions (12 points) REQUIRED 12 4 Lab 4.5.3 Optimize Video Settings (2 points) OPTIONAL

4 Exam 4.5.4 Practice Questions (8 points) REQUIRED 8


4 Lab 4.6.8 Manage Devices (4 points) REQUIRED 4 4 Exam 4.6.9 Practice Questions (8 points) REQUIRED 8 4 Lab 4.7.4 Manage Devices 1 (2 points) REQUIRED 2 4 Lab 4.7.5 Manage Devices 2 (5 points) OPTIONAL

4 Exam 4.7.6 Practice Questions (11 points) REQUIRED 11 86

5 Exam 5.1.3 Practice Questions (9 points) REQUIRED 9 5 Lab 5.2.4 Install SATA Devices (2 points) REQUIRED 2 5 Exam 5.2.5 Practice Questions (7 points) REQUIRED 7 5 Exam 5.3.5 Practice Questions (5 points) REQUIRED 5 5 Lab 5.4.5 Create RAID Arrays (2 points) OPTIONAL

5 Lab 5.4.6 Implement a RAID Solution (3 points) OPTIONAL

5 Exam 5.4.7 Practice Questions (11 points) REQUIRED 11 5 Exam 5.5.8 Practice Questions (10 points) REQUIRED 10 5 Lab 5.6.3 Create Volumes (3 points) OPTIONAL

5 Lab 5.6.5 Format Drives (2 points) REQUIRED 2 5 Exam 5.6.7 Practice Questions (6 points) REQUIRED 6 5 Lab 5.7.5 Add Space to Existing Volumes (1 point) OPTIONAL

5 Exam 5.7.6 Practice Questions (8 points) REQUIRED 8 5 Lab 5.8.4 Implement Storage Spaces (5 points) OPTIONAL

5 Exam 5.8.5 Practice Questions (5 points) REQUIRED 5 5 Lab 5.9.6 Perform Disk Maintenance (2 points) REQUIRED 2 5 Exam 5.9.7 Practice Questions (6 points) REQUIRED 6 5 Lab 5.10.5 Troubleshoot SATA Devices (3 points) OPTIONAL


6 Exam 6.1.7 Practice Questions (10 points) REQUIRED 10 6 Lab 6.2.5 Select and Install a Network Adapt (3 points) REQUIRED 3 6 Exam 6.2.6 Practice Questions (11 points) REQUIRED 11 6 Exam 6.3.6 Practice Questions (13 points) REQUIRED 13 6 Exam 6.4.4 Practice Questions (8 points) REQUIRED 8 6 Exam 6.5.5 Practice Questions (15 points) REQUIRED 15 6 Lab 6.6.5 Configure TCP/IP Settings (2 points) OPTIONAL

6 Lab 6.6.6 Configure Alternate TCP/IP Settings (2 points) REQUIRED 2


6 Exam 6.6.7 Practice Questions (11 points) REQUIRED 11 6 Exam 6.7.3 Practice Questions (8 points) OPTIONAL

6 Lab 6.8.7 Connect to a Wireless Network (2 points) REQUIRED 2 6 Lab 6.8.8 Configure a Wireless Profile (8 points) REQUIRED 8 6 Exam 6.8.9 Practice Questions (15 points) REQUIRED 15 6 Exam 6.9.4 Practice Questions (9 points) REQUIRED 9 6 Lab 6.10.3 Configure a Cable Internet Conn (3 points) REQUIRED 3 6 Lab 6.10.4 Configure a DSL Internet Conn (4 points) REQUIRED 4 6 Lab 6.10.6 Configure a Dial-up Internet Conn (6 points) OPTIONAL

6 Exam 6.10.7 Practice Questions (13 points) REQUIRED 13 6 Lab 6.11.7 Configure a Wireless Infrastructure (5 points) REQUIRED 5 6 Exam 6.11.8 Practice Questions (11 points) REQUIRED 11 6 Lab 6.12.3 Find Configuration Information 3 (5 points) REQUIRED 5 6 Lab 6.12.4 Find Configuration Information 3 (3 points) OPTIONAL

6 Lab 6.12.5 Find Configuration Information 3 (3 points) OPTIONAL

6 Lab 6.12.6 Use ifconfig (1 point) REQUIRED 1 6 Exam 6.12.10 Practice Questions (7 points) REQUIRED 7 6 Exam 6.13.3 Practice Questions (5 points) REQUIRED 5 6 Lab 6.14.7 Fix a Network Connection 1 (2 points) OPTIONAL

6 Lab 6.14.8 Fix a Network Connection 2 (2 points) OPTIONAL


7 Lab 7.1.7 Choose a Printer (3 points) REQUIRED 3 7 Exam 7.1.8 Practice Questions (10 points) REQUIRED 10 7 Lab 7.2.5 Select and Install a Printer (4 points) REQUIRED 4 7 Exam 7.2.6 Practice Questions (5 points) REQUIRED 5 7 Lab 7.3.5 Configure Network Printing (3 points) REQUIRED 3 7 Exam 7.3.6 Practice Questions (5 points) REQUIRED 5 7 Lab 7.4.4 Configure Printer Properties (2 points) OPTIONAL

7 Lab 7.4.5 Manage Printing (2 points) REQUIRED 2 7 Exam 7.4.6 Practice Questions (5 points) REQUIRED 5 7 Exam 7.5.3 Practice Questions (6 points) REQUIRED 6 7 Exam 7.6.4 Practice Questions (10 points) REQUIRED 10 53


8 Exam 8.1.5 Practice Questions (7 points) REQUIRED 7 8 Exam 8.2.7 Practice Questions (15 points) REQUIRED 15 8 Lab 8.3.5 Edit Power Options (3 points) REQUIRED 3 8 Lab 8.3.6 Create a Power Plan (4 points) OPTIONAL

8 Exam 8.3.7 Practice Questions (6 points) REQUIRED 6 8 Exam 8.4.5 Practice Questions (15 points) REQUIRED 15 8 Exam 8.5.5 Practice Questions (10 points) REQUIRED 10 8 Lab 8.6.7 Manage Mobile Devices (1 point) OPTIONAL


9 Exam 9.1.10 Practice Questions (10 points) REQUIRED 10 9 Exam 9.2.5 Practice Questions (7 points) REQUIRED 7 9 Exam 9.3.4 Practice Questions (6 points) REQUIRED 6 9 Lab 9.4.6 Manage Users and Groups (4 points) REQUIRED 4 9 Exam 9.4.9 Practice Questions (13 points) REQUIRED 13 9 Lab 9.5.7 Configure Remote Services (3 points) OPTIONAL

9 Exam 9.5.10 Practice Questions (9 points) REQUIRED 9 9 Lab 9.6.9 Manage Applications (5 points) OPTIONAL

9 Exam 9.6.10 Practice Questions (9 points) REQUIRED 9 9 Lab 9.7.5 Manage Linux Processes (3 points) OPTIONAL

9 Exam 9.7.6 Practice Questions (5 points) REQUIRED 5 9 Exam 9.8.4 Practice Questions (5 points) REQUIRED 5 9 Lab 9.9.4 Configure Windows Update (6 points) REQUIRED 6 9 Exam 9.9.8 Practice Questions (7 points) REQUIRED 7 9 Lab 9.10.6 Back Up the Computer (5 points) REQUIRED 5 9 Lab 9.10.8 Configure File History (3 points) OPTIONAL

9 Exam 9.10.9 Practice Questions (15 points) REQUIRED 15 9 Lab 9.11.5 Create a Restore Point (3 points) REQUIRED 3 9 Exam 9.11.6 Practice Questions (6 points) REQUIRED 6 9 Lab 9.12.5 Restore Data from File History (2 points) OPTIONAL

9 Exam 9.12.9 Practice Questions (7 points) REQUIRED 7 9 Lab 9.13.4 Configure Virtual Memory (4 points) OPTIONAL


9 Exam 9.13.5 Practice Questions (6 points) REQUIRED 6 9 Exam 9.14.7 Practice Questions (10 points) REQUIRED 10 9 Lab 9.15.4 Configure the Boot Order (0 point) REQUIRED 0 9 Lab 9.15.9 Troubleshoot System Startup 1 (5 points) REQUIRED 5 9 Lab 9.15.10 Troubleshoot System Startup 2 (4 points) OPTIONAL

9 Lab 9.15.11 Troubleshoot System Startup 3 (4 points) OPTIONAL

9 Lab 9.15.12 Troubleshoot System Startup 4 (3 points) OPTIONAL


10 Exam 10.1.3 Practice Questions (8 points) REQUIRED 8 10 Exam 10.2.6 Practice Questions (11 points) REQUIRED 11 10 Lab 10.3.3 Prepare Disks for Installation (3 points) OPTIONAL

10 Exam 10.3.6 Practice Questions (12 points) REQUIRED 12 10 Exam 10.4.5 Practice Questions (8 points) REQUIRED 8 10 Lab 10.5.4 Enable VT in the BIOS (1 point) REQUIRED 1 10 Exam 10.5.7 Practice Questions (6 points) REQUIRED 6 46

10 Exam 11.1.5 Practice Questions (10 points) REQUIRED 10 10 Lab 11.2.5 Manage Files (3 points) REQUIRED 3 10 Lab 11.2.9 Manage Files and Folders (4 points) REQUIRED 4 10 Exam 11.2.10 Practice Questions (14 points) REQUIRED 14 10 Lab 11.3.4 Configure NTFS Permissions (2 points) OPTIONAL

10 Exam 11.3.5 Practice Questions (11 points) REQUIRED 11 10 Lab 11.4.6 Share and Secure Folders (4 points) OPTIONAL

10 Exam 11.4.7 Practice Questions (9 points) REQUIRED 9 10 Lab 11.5.6 Manage the Linux File System (6 points) OPTIONAL

10 Lab 11.5.7 Manage Linux File Ownership (1 point) OPTIONAL


11 Exam 12.1.5 Practice Questions (8 points) REQUIRED 8 11 Exam 12.2.4 Practice Questions (6 points) REQUIRED 6 11 Lab 12.3.6 Require a Screen Saver Password (3 points) REQUIRED 3 11 Exam 12.3.7 Practice Questions (9 points) REQUIRED 9 11 Exam 12.4.3 Practice Questions (9 points) REQUIRED 9 11 Lab 12.5.4 Configure BIOS/UEFI Security (4 points) REQUIRED 4


11 Exam 12.5.5 Practice Questions (7 points) REQUIRED 7 11 Exam 12.6.8 Practice Questions (10 points) REQUIRED 10 11 Lab 12.7.5 Enforce Password Settings (8 points) REQUIRED 8 11 Lab 12.7.6 Manage Linux Passwords (1 point) OPTIONAL

11 Exam 12.7.11 Practice Questions (13 points) REQUIRED 13 11 Lab 12.8.4 Encrypt Files (2 points) REQUIRED 2 11 Exam 12.8.8 Practice Questions (9 points) REQUIRED 9 11 Exam 12.9.5 Practice Questions (14 points) REQUIRED 14 11 Lab 12.10.4 Configure the Windows Firewall (4 points) OPTIONAL

11 Exam 12.10.7 Practice Questions (9 points) REQUIRED 9 11 Lab 12.11.4 Use a Proxy Server (2 points) OPTIONAL

11 Exam 12.11.5 Practice Questions (8 points) REQUIRED 8 11 Lab 12.12.4 Configure a VPN Connection (2 points) OPTIONAL


TOTAL POINTS POSSIBLE (LabSim Practice Questions & Labs): 1154

GRADED MATERIAL SUMMARY:

Totals % of Grade

Total for all LabSim Practice Questions and Labs: 1154 39%

Midterm Exam 923 31%

Final Exam 923 31%

GRAND TOTAL: 3000 100%

THE MATERIAL BELOW IS NOT PART OF CLASS GRADE (optional to study):

Review material for PC Pro and CompTIA A+ 220-901 & 902 Exams

The material below is optional and will not be counted toward your final score


Complete the material if you wish but it is not required for the course

Exam A.12 PC Pro Certification Practice Exam (18 points) 18

PC Pro Study Material

Exam A.2 PC Pro Domain 1: Basic Hdwr Comp (15 points) 15

Exam A.3 PC Pro Domain 2: Video (4 points) 4

Exam A.4 PC Pro Domain 3: Audio (3 points) 3

Exam A.5 PC Pro Domain 4: External Devices (6 points) 6

Exam A.6 PC Pro Domain 5: Storage (9 points) 9

Exam A.7 PC Pro Domain 6: Networking (14 points) 14

Exam A.8 PC Pro Domain 7: Printing (5 points) 5

Exam A.9 PC Pro Domain 8: Mobile Devices (3 points) 3

Exam A.10 PC Pro Domain 9: System Mgmt (9 points) 9

Exam A.11 PC Pro Domain 10: Security (11 points) 11

79

Exam B.6 CompTIA 220-901 Cert Practice Exam (90 points) 90

A+ Certification Practice Exam (220-901) Study Material

Exam B.2 Domain 1: Hardware (268 points) 268

Exam B.3 Domain 2: Networking (158 points) 158

Exam B.4 Domain 3: Mobile Devices (27 points) 27

Exam B.5 Domain 4: Hard & Net Troublesht (159 points) 159

612

Exam C.7 CompTIA 220-902 Cert Practice Exam (90 points) 90

A+ Certification Practice Exam (220-902) Study Material

Exam C.2 Domain 1: Windows OS (235 points) 235

Exam C.3 Domain 2: Other OSs and Tech (46 points) 46

Exam C.4 Domain 3: Security, All Questions (134 points) 134

Exam C.5 Domain 4: Software Troubleshooting (32 points) 32

Exam C.6 Domain 5: Operational Procedures (63 points) 63

510

PC Pro Capstone Exercises

Lab 13.1 Build a Computer From Scratch (9 points) 9


Lab 13.2 Troubleshoot a Malfunct Computer (5 points) 5

Lab 13.3 Troubleshoot System Startup (7 points) 7

Lab 13.4 Create a Home Office Network (7 points) 7

Lab 13.5 Configure the Windows OS (8 points) 8

Lab 13.6 Troubleshoot a Mobile Device (6 points) 6

Lab 13.7 Configure Linux (9 points) 9

Lab 13.8 Lab Sandbox (0 points) 0 219