MAN 3025 U01 – Organization & Management

Days: Mondays, 8:00 am - 10:45 am; CBC 155

Dates: January 12, 2015 – April 25, 2015

GENERAL INFORMATION

PROFESSOR INFORMATION

Instructor: Professor David Wernick Phone: (305) 348-7050 Office: MANGO 417 (MMC) Fax: (305) 348-6146 Office Hours: Mondays 11 am -12 pm; Wednesdays 10 am to 11 am; or by appointment E-mail: wernick@fiu.edu (Please use Blackboard email function only)

COURSE DESCRIPTION

The is an introductory course designed to help you develop an understanding and awareness of the essentials of managing and of the way organizations behave. By exploring the four pillars of management -- planning, organizing, leading, and controlling -- we will discover how organizations leverage their scarce resources to achieve their goals. The objective of this course is to provide students an overview of the field of management, and insights into the concept of organizational structure. This task will be accomplished by introducing students to the history, lexicon, and practices of management as a field of study, and its present position in terms of theory, practice, and standing as a profession. COURSE LEVEL STUDENT LEARNING OUTCOMES

This course aims to provide an analysis of organizations and the management processes of planning, organizing, directing, and controlling in the context of socio-technical systems. Individual, group, intergroup, and organizational responses to various environments and technologies are studied, as are pertinent techniques of manpower management. Specific course objectives include: 1. Understand the management functions and business processes that create value for an organization; 2. Grasp the basic business concepts, principles, and values that contribute to organizational performance 3. Examine the management policies, practices, and procedures that influence group and individual dynamics in organizations 4. Describe situations where management decision-making should incorporate ethical reasoning, multiculturalism, and internal inter-group behavior MAJOR & CURRICULUM STUDENT LEARNING OUTCOMES TARGETED

LO_MAN_01 Demonstrate understanding of how to carry out the planning function of management including:

Describe methods of strategic business analysis considering political, cultural, legal, market and socio-economic forces;

Identify ways to create competitive advantage;

Explain how international business and global economic issues are considered in strategic analysis;

Describe how to establish corporate goals;

Identify methods of planning for efficiency and effectiveness objectives;

Explain considerations for exploring outsourcing options;

Describe how to conduct analysis of strengths, weaknesses, opportunities and threats.

LO_MAN_02 Demonstrate understanding of how to carry out the organizing function of management including:

Describe various types of teams and group processes;

Explain how to conduct job design and scheduling of work;

Identify methods for creating effective communication networks;

Explain advantages and disadvantages of different types of organizational structures;

Describe important aspects of human perception, expectations and behavior in organizations;

Examine the impact of individual differences, culture, diversity, power and politics in organizations;

Describe the antecedents of job satisfaction and specify methods to foster it.

LO_MAN_03 Formulate ways to carry out the controlling function in organizations, including:

Discuss ways of monitoring organization systems;

Describe methods for evaluating performance and implementing feedback mechanisms;

Explain how to maintain human resources and human capital through selection,

evaluation, compensation, skill training and career development processes;

Describe effective use of technology in managing systems;

Inventory various methods of compliance with legal regulations in the workplace.

LO_MAN_04 Identify ways to fulfill the leadership function of management, including:

Explain how to foster commitment and motivation;

Explain considerations necessary for timely and effective decision making;

Contrast different leadership styles;

Prescribe actions for providing direction, support, participation, and maintaining standards of excellence;

Explain the importance of leader vision;

Identify methods and important factors in managing crises;

Identify the situational components necessary for change, adaptation and innovation;

Describe methods of implementation and follow-through.

LO_MAN_05 Explain how linking the organizational social practices to the community is ultimately advantageous in regard to:

maintaining ethical standards;

developing sustainable influence on the business environment;

establishing a strong reputation through community engagement.

TEXTBOOKS

Required Text: Management, 3/E Michael Hitt, Stewart Black, and Lyman W. Porter Pearson Prentice Hall, 2012 ISBN: 978-0132553285 **Student Value Edition (loose leaf) available in FIU Bookstore: ISBN 013255335X Required Text: Who Moved My Cheese? Spencer Johnson G. P. Putnam's Sons, 1998 ISBN: 978-0399144462 Required Text: I Moved Your Cheese Deepak Malhotra Berrett-Koehler, 2013 ISBN: 978-1609949761 Required Text: The Ice Cream Maker Subir Chowdhury Doubleday Currency, 2005

ISBN: 978-0385514781 Required Text: The Starfish and the Spider Ori Brafman and Rod A. Beckstrom Portfolio, 2008 ISBN: 978-1591841838 Optional Text: Peak: How Great Companies Get Their Mojo from Maslow Chip Conley Josey-Bass, 2007 ISBN: 978-0787988616

TEACHING METHODOLOGY

This course combines traditional class-based lectures and innovative, self-directed learning tools and techniques, including virtual discussion groups, media clips, and interactive games and exercises. Class lectures will include Powerpoint slides, videos, cases, and discussion articles. Students are encouraged to actively participate in class discussions and take sides on a range of moral and ethical issues confronting organizations, their employees, and their stakeholders. COMMUNICATING WITH THE INSTRUCTOR

Once you have access to the course, please send me all personal correspondence through Blackboard’s Course Mail tool. Only e-mails sent through the course mail tool will be answered. DISABILITY NOTICE

If you have a disability and need assistance, please contact the Disability Resource Center (University Park: GC190; 305-348-3532) (North Campus: WUC139, 305-919-5345). Upon contact, the Disability Resource Center will review your request and contact your professors or other personnel to make arrangements for appropriate modification and/or assistance. RELIGIOUS HOLIDAYS

The University's policy on religious holidays as stated in the University Catalog and Student Handbook will be followed in this class. Any student may request to be excused from class to observe a religious holy day of his or her faith. ASSURANCE OF LEARNING

The College of Business cares about the quality of your education. More on the College's commitment to Assurance of Learning can be found at the following link: http://businessonline.fiu.edu/course_addons/Learning_Commitment.pdf RULES, POLICIES, AND ACADEMIC MISCONDUCT

Assignments from the text and other resources are listed below for each class session. Students are expected to pace their learning according to the posted course assignments. It is expected that interactive learning and teaching will enrich the learning experience of all students, and that each student will work in partnership with the professor to create a positive learning experience for all. Student engagement is a necessary condition for an effective learning experience, and includes contributions to debate and discussion (if any), positive interactive learning with others, and an enthusiastic attitude towards inquiry. Everyone is expected to be a positive contributor to the class learning community, and students are expected to share the responsibility of teaching each other. Statement of Understanding between Professor and Student Every student must respect the right of all to have an equitable opportunity to learn and honestly demonstrate the quality of their learning. Therefore, all students must adhere to a standard of academic conduct, demonstrating respect for themselves, their fellow students, and the educational mission of the University. As a student in the College of Business taking this class:

I will not represent someone else's work as my own I will not cheat, nor will I aid in another's cheating I will be honest in my academic endeavors

I understand that if I am found responsible for academic misconduct, I will be subject to the academic misconduct procedures and sanctions as outlined in the Student Handbook

Failure to adhere to the guidelines stated above may result in one of the following: Expulsion: Permanent separation of the student from the University, preventing readmission to the institution. This sanction shall be recorded on the student's transcript. Suspension: Temporary separation of the student from the University for a specific period of time. By taking this course I promise to adhere to FIU's Student Code of Academic Integrity. For details on the policy and procedure click here. NOTE: Intensive Auditing of the course will be conducted to prevent academic misconduct. GRADING POLICY

POINT /

PERCENT LETTER

500 pts = 100% A

465 pts = 93% A

450 pts = 90% A-

435 pts = 87% B+

415 pts = 83% B

400 pts = 80% B-

385 pts = 77% C+

365 pts = 73% C

350 pts = 70% C-

335 pts = 67% D+

315 pts = 63% D

300 pts = 60% D-

Below 300 pts F

ASSIGNMENT WEIGHTS

ITEM PERCENT POINTS

Exams (4 - online) 60% 300

Quizzes (7) 28% 140

Web Assignments (3) 12% 60

Total 100% 500

STUDENT PERFORMANCE EXPECTATIONS

Exams There are 4 online Exams in this course which count for 60 percent of your grade (300 points). Exam questions are based on the material in the textbook Management, by Hitt, Black, and Porter (3-4 chapters per exam) and course lectures. Each Exam consists of 65 multiple choice questions and students will have 90 minutes to complete them. Exams must be taken within the dates specified in the syllabus between 8:00 a.m. and 11:55 p.m. – no exceptions! Make up exams will only be given in the event of a family or medical emergency and students will be required to furnish documentation. Quizzes There are 7 online Quizzes in this course which count for 28 percent of your grade (140 points). Quiz questions are based on the books Who Moved My Cheese? I Moved Your Cheese, The Ice Cream Maker, The Starfish and the Spider, and episodes from the reality TV series Airline, which offers an inside look into the managerial practices and operations of Southwest Airlines. Quizzes will consist of 10-20 multiple choice questions and students will have 20 minutes to complete them. Quizzes must be completed by the due date specified in the course calendar – no exceptions!

Web Assignments There are 3 Web Assignments in this course which count for 12 percent of your grade (60 points). These assignments entail viewing a video shown in class and then completing an online quiz. The videos will be unannounced and will NOT be available online. Web assignment quizzes must be completed by midnight on the Wednesday of the week in which the video is shown -- no exceptions or extensions!

Attendance Students are expected to attend all class sessions and contribute in a meaningful way to class discussions. While attendance will not be formally recorded, each week a number of students will be randomly selected from the class roster to participate in exercises and learning games in which they can earn bonus points. Students that are not present in class on the day their names are called will forfeit ALL bonus point opportunities for the semester.

COURSE CALENDAR

WEEKLY SCHEDULE

WEEK READINGS/TOPICS ASSESSMENT

#1 (1/12)

Introduction to Course

#2 (1/19)

MLK Holiday – No Class

Who Moved My Cheese? (First half of book)

#3 (1/26) Hitt: Ch. 1 – The Nature of Management

Who Moved My Cheese? (Second half of book)

QUIZ #1 – Who Moved My Cheese?

(Whole Book) available 1/30-2/1

#4 (2/2)

Hitt: Ch. 2 – Social Responsibility and Managerial Ethics

I Moved Your Cheese (First half of Book)

Optional: Peak, Ch. 1

#5 (2/9)

Hitt: Ch. 3 – International Management & Globalization

I Moved Your Cheese (Second half of Book)

Optional: Peak, Ch. 2

EXAM #1, Hitt: Chs.

1-3 + Lectures; available 2/13-2/15

QUIZ #2 – I Moved

Your Cheese (Whole Book)

available 2/13-2/15

#6 (2/16)

Hitt: Ch. 4 – Strategic Management

Ice Cream Maker, Chs. 1-2

Airline, Episode 1

Optional: Peak, Ch. 3

Bonus Quiz #1: Peak, Chs. 1-3;

available 2/20-2/22

#7 (2/23)

Hitt: Ch. 5 – Planning

Ice Cream Maker, Chs. 3-4

Airline, Episode 2

Optional: Peak, Ch. 4

QUIZ #3 – Ice Cream Maker, Chs. 1-3 +

Airline Episodes 1 & 2; available 2/27-3/1

#8 (3/2)

Hitt: Ch. 6 – Organizational Structure and Design

Ice Cream Maker, Chs. 5-6

Airline, Episodes 3-4

Optional: Peak, Ch.5

QUIZ #4 – Ice Cream

Maker, Chs. 4-6 + Airline Episodes 3 & 4; available 3/6-3/8

MINI EXAM #2, Hitt,

Chs. 4, 5, 6 + Lectures; available

3/6-3/8

#9 (3/9) SPRING BREAK

#10 (3/16)

Hitt: Ch. 8 – Leadership

Starfish & Spider, Intro & Ch. 1

Airline, Episode 5

Optional: Peak, Chs.6-7

Bonus Quiz #2: Peak Chs. 4-7; available

3/20-3/22

#11 (3/23)

Hitt: Ch. 9 – Motivation

Starfish & Spider, Chs. 2-3

Airline, Episode 6

Optional: Peak, Ch.8

QUIZ #5- Starfish & Spider, Intro & Chs.

1-3 + Airline Episodes 5 & 6;

available 3/27-3/29

#12 (3/30)

Hitt: Ch. 10 – Groups & Teams

Starfish & Spider, Chs.4-5

Airline, Episode 7

Optional: Peak, Chs.9-10

EXAM #3, Hitt: Chs. 8, 9, 10; available

4/3-4/5 Bonus Quiz #3: Peak Chs. 8-10; available

4/3-4/5

#12 (4/6)

Hitt: Ch. 11 – Communication & Negotiation

Starfish & Spider, Ch. 6

Airline, Episode 8

Optional: Peak, Ch.11

QUIZ #6 – Starfish & Spider, Chs. 4-6; +

Airline Episodes 7 & 8; available 4/10-4/12

#13 (4/13)

Hitt: Ch. 12 – Individual and Group Decision Making

Starfish & Spider, Ch. 7

Airline, Episode 9

Optional: Peak, Ch. 12

#13 (4/20)

Hitt: Ch. 15 – Organizational Change & Development

Starfish & Spider, Chs. 8-9

Airline, Episode 10

Optional: Peak Ch. 13-14

EXAM #4, Hitt: Chs. 11, 12, 15; available

4/24-4/26

QUIZ #7 – Starfish & Spider, Chs. 7-9; +

Airline Episodes 9 & 10; available 4/24-

4/26

Bonus Quiz #4: Peak Chs. 11-14; available

4/24-4/26