A Project Report on ‘SWOT ANALYSIS of Punjab Roadways’

Submitted By Submitted ToAbhishek Sharma Prof. Harmesh Lal

B.Com Final Head.of Comm.Dept.Roll No. 1107

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I Abhishek Sharma Student of

B.Com Final Submitting this Presentation on

‘Swot Analysis of Punjab Roadways’

To Our Indain Economy Prof. Harmesh Lal.

I am Heartly Thankful to my Subject Teacher Prof. Harmesh Lal And Our Respected

Principal Mirs. Amrit Varsha who provide

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Us Such a helpul Enviorenment to creat this

Presentation .

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1. Introduction 4

2. Important Features of staff 6

3. SWOT Analysis 7

4. Strenth 8

5. Weakness 11

6. Opportunities 15

7. Threats 17

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An Introduction

Punjab Roadways being commercial departmentorganisation is completely controlled by the Ministry of Transport in the state and covered by all the rules , such as Punjab Financial Rules , Civil Services Rules and Punishment and Appeal rules as are applicable to other departments of the state.

Punjab Roadways came into being in the year 1948 with a fleet of 13 buses, which rose gradually to its highest strength of2407 buses in the year 1985. It was an expanding Department providing a reasonably efficient and comfortable passenger bus service in the State and at the same time creating opportunities for employment for the younger generation who were recruited as drivers, conductors and technicians. The operational and financial performance was satisfactory. The things, however, started to slide down during the years when terrorists’ activities started in the State.

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A large number of buses were burnt by terrorists and other elements (Total - 38). Operation of buses was drastically curtailed during evenings and nights, bringing down the utilization of the fleet and the productivity of the vehicles. Night shift working in the Punjab Roadways workshops was almost dispensed with, thereby affecting with noninductionof new buses to replace the over aged ones, adversely.

Since very few new buses were added during

the past many years the number of over aged buses started

increasing, with the figure touching almost 50% of the fleet in

1997, when Govt. decided to purchase 1100 buses for Punjab

Roadways by taking loan from banks, through PUNBUS, a

Company floated to construct and maintain bus stands. Even

this ambitious plan got scuttled with only 534 buses having

been added to the fleet during the year1997-98 and 1998-99.

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Finance Department refused to stand guarantee for securing loan

for purchase of more buses by PUNBUS.

Condition of the old fleet being bad the Govt. decided in1999 to ground 150 buses, which were very old and whose operation was totally un-economical. A similar Decision has been taken again in March, 2002 and July/2002withregard to another batch of 299 and 200 old buses respectively, bringing the fleet of Punjab Roadways down to 1720 buses. Now,129 (71 on 15.7.03 and 58 on 15.9.03) more buses have beendeleted from the fleet, thus reducing its strength to 1591.

Some Importana Features of Staff Of Punjab Roadways

LINE OF AUTHORITY AND CHANNELS IN DECISION MAKING PROCESS IN THE HEAD OFFICE LEVEL:

Director State Transport, Punjab.ADMINISTRATIVE OFFICER Chief Stores & Purchase Officer Mechanical Automobile Engg. Addl. Director (F&A) Dy. Director State Transport

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Supdt.1 Supdt.2 Supdt.3

Law OfficerSr. Assistant s Sectional Officr (SAS) Asstt. Divsional Manager(T&C)Jr. Assistnts Statistical Officer Supdt.Dy. Controller (F&A) Clerks/Steno(Central Store) Peons Supdt. (Commercial)

Manager (S) Manager (P) . Sr. Assistants Sr. Assistants

Sr. Assistants Jr. Assistants Jr. Scale Steno/ClerkJr. Assistants Asstt. Controller (F&A) Clerks/Steno-typists Peons/Store Attendant Sr. AssistantsClerks/Steno Sr.Asstts. Peons Jr. AssistantsPeons Store Attendants Jr. Scale StenoClerks/PeonsStock Verification OfficerSection OfficerSr. AssistantsJr. Assistants Sr. AssistantsClerks/Steno Jr. AssistantsPeon Sr. Assistants Clerks/StenoJr. Assistants PeonsClerks/StenoPeons

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On Punjab Roadways As far as we will go to SWOT Analysis on Indian Railways we must clear the meaning of SWOT. Though at the first look the word ‘SWOT’ seems too simple, but it is a wide term used as S.W.O.T which contains all the necessary data or information of a Business Organization, Firm, Others Institutions etc.

S.W.O.T contains four different aspects in it, in which ‘S’ stands for ‘STRENTH’ of the concern object, ‘W’ stands for ‘WEAKNESS’ , ‘O’ stands for ‘OPPORTUNITY’ and ‘T’ stands for ‘THREATS’ for that concern object.

As we apply this ‘SWOT’ concept on Punjab Roadways we see that there is a solid strength of Punjab Roadways in itself as well as weaknesses of it. It has great opportunities in its circle as well as threats from other private sector efforts. In other words we can say that Punjab Roadways is a widely used term in Indian Economy. It alone covers more than 25% of Indian Economy Structure.

All the four aspects of SWOT in the manner of Indian Railways are explained and described further.

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The Strenth Of Punjab Roadways Can be Shown as Under:-

KM SCHEME BUSES AND ITS PERFORMANCE:-

KM Scheme was started to reinforce the fleet of Punjab Roadways by hiring private buses and to operate on the routes, on which Punjab Roadwaysholds valid permits for the convenience of the people of the state . 150 buses were inducted under this scheme in the year, 2000. Punjab Roadways earned profit from these buses .

REPLACEMENT /ADDITION OF BUSES

Government has decided to add 360 more buses in the fleet under replacement scheme through PUNBUS by raising loan of Rs.40 crore from Oriental Bank of Commerce. Out of 360 buses, 159buses have been put on road up to July, 05.

GOLDEN ROZGAR SCHEME

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Government has also agreed for hiring of 250more buses under the “Golden Rozgar Scheme” . For this purpose tenders were floated and were due for process.

CONSTRUCTION OF BUS STANDS

Government has decided to reconstruct/ modernize three Super Bus Stands at Amritsar, Jalandhar and Ludhiana on Build, Operate & Transfer (BOT) basis by private participation. In this regard, bus stand Amritsar is already under construction w.e.f.23.3.04 which is likely to be completed on September 2005. Bus Stands of Jalandhar & Ludhiana on BOT basis are under process with the help of Punjab Infrastructure Development Board ( PIDB)Bus stand Nawan shehar and Dera BabaNanak have been completed by Punjab State Industrial and Export Corporation (PSIEC) and charge of these Bus Stands had been taken over by the concerned General Manager on dated 25.1.05 & 3.2.05 respectively. Bus stand of Pathankot, Hoshiarpur, Nangal and Jagraon are under construction which are likely to be completed by Sept. 2005.

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FACILITIES OF FREE/CONCESSIONAL TRAVELTO VARIOUS

CATEGORIES.

Punjab Roadways is providing free/ concessional travel facilities to various categories like Police/ Jail personnel, School Students / College Students / I.T.I. Students Polytechnic Students, Freedom Fighters , Blind & Handicapped persons Secretariat Employees, women above 60 years of age, widow of Terrorist Victim sand Thalasaemic and cancer patients etc.

Budgetry Achievement achieved by Punjab Roadways.

A sum of Rs. 249.18 crore was recoverable from 1996-97 to 2003–04 from differentdepartments for providing free/ confessional travel facilities allowed by the Punjab Government to different categories .Against thisamount credit to the tune of Rs. 241.17 crore has been afforded tothe Receipt Head of the Transport Department during 2003-04.

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During the year 2004-05 this facility amounting to Rs. 28.77 croreis being provided to these categories. Against this amount Rs. 20.82crore has been received to the Receipt Headof the Transport Department. Similarly, facilities to the tune of Rs. 30.00 crore are also to be provided to these categories during the year 2005-06.

TRAFFIC MANAGER WORKS MANAGER ASSISTANT MECHANICAL ACCOUNTS SECTION SUPERINTENDENT LAWENGINEER OFFICER OFFICER OFFICERSTATION WELFARE SERVICE STAT. CHIEF STORESUPERVISOR INSPECTOR INCHARGE KEEPER DIESEL PUMP PREVENTIVE ACCOUNTANT ESTABLISHMENTATTENDANT MAINTENANCE ASSISTANT TECH. GRADE-I STORE KEEPER ENGINEEER CASH LEDGER ACCOUNTSSECTION SECTION SECTION TECH. GRADE-II ASST. STORE KEEPER ESTABLISHMENTDUTY ROUTE TIME BUS STAND CLERKINSP. INSP. TABLE INCHARGE TECH.GRADE-III STORE ATTDT. TYRE BATTERY INSP. CLERK ATTENDANTDUTY CLERK PERMIT SUB INSP.CLERK PREVENTIVE MAINTENANCE INCHARGE OUT SHEDDER DRIVERS CONDUCTORS

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There are a lot of losses which Punjab RoadwaysHas to be face each and every financial year due to ignorance and negligence of its workers or concerned authorities for which Punjab Roadways has to face a huge crisis. All thses are caused are described under:-

IGNORENCE AND NEGLIGENCE OF OFFICERS AND EMPLOYEES OF A DEPOT OF PUNJAB ROADWAYS .

 a) LOSSES DUE TO IGNORENCE AND NEGLIGENCE OF GENERAL MANAGER OF PUNJAB ROADWAYS

General Manager being the Head of Office is the overall in charge of the depot. He is to ensure proper utilization of buses, monitoring of daily bus utilization and route receipt of PUNBUS, Punjab Roadways and Kilometer buses and effect control on the expenditure on various items in the depot.

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General Manager is the administrative and financial head of the depot. GM has the Negligence of DDO. He has Quasi Judicious Negligence in the case of workshop/class IV staff besides punishing authority in the case of drivers/conductors for minor punishments, whereas for imposing major penalties the process from suspension up-to that of completion of regular departmental inquiry is being got completed by the General Manager for disposal of the cases by the Director.  b) LOSSES DUE TO IGNORENCE AND IRRESPOSIBILITIES OF WORKS MANAGER.

1.To ensure / proper and timely maintenance / servicing of vehicles

2.To enquire into each breakdown and fix Negligence of negligence, if any

3.To verify the out side repair bills4.To ensure punctuality by the workshop/store staff5.Preparing of annual store demand and its

transmission to Directorate6.Purchase of spares/accessories to meet the

urgent demand from local market, Rate contract firms and Authorized dealers and checking of their quantity and quality.

7.Ensuring of proper cleanliness of workshop premises/ buses and their washing

8.Making of buses available to the Duty section as per duty roster for operation after the issue of Fitness Certificate by the Workshop about their

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road worthiness.9.Making of arrangement for attending towing

accident /breakdown buses from the site to workshop. 10) Condemnation of buses: Fair and timely disposal of condemned of buses unserviceable/ old parts/tyres/drums etc. through public auctions.

10. Prepare of duty rota of w/shop as per instruction.

 

c) LOSSES DUE TO IGNORENCE OF ASSTT. MECHNICAL ENGINEERSThe Assistant Mechanical Engineer in a depot is responsible for all matters relating to procurement/consumption of Diesel and Lubricants, consumption of New tyres and retreaded tyres , consumption of batteries, pollution checking of buses and road accidents besides conducting inquries and to examine the reasons of the accidents. d) LOSSES DUE TO IGNORENCE AND NEGLIGENCE OF ASSISTANT CONTROLLER (F&A)

1.Maintenance of all accounts (including those for

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cash and stores) strictly on accordance with the Accounting Rules Procedure for Govt. Transport Services, other and instructions issued from time to time. The results of various transactions should be depicted in a manner that it should provide check and safeguard against wasteful expenditure, extravagance, carelessness or fraud in realization or utilization of Govt. money and other assets.

2.To bring up-to-date all arrears in maintenance of accounts and clearance of liabilities.

3.A complete daily check of the transactions appearing in the Cash Book,and its subsidiaries, imprest and personal ledger and personal ledger accounts. The cash book should be closed daily and summary of unpaid items drawn up in the cash book at the close of each month along-with physical verification of cash checking of T.A/overtime bills.

4.To ensure that cash balance is kept at the minimum with the cashiers and also that all Govt. Revenue of Roadways collected by various agencies is deposited and reconciled promptly and also that all advances are adjusted without delay.

e) LOSSES DUE TO IGNORENCE OF TRAFFIC MANAGERTraffic manager is entirely responsible for the operation of buses. He is to keep liaison between duty section and workshop and likewise with other

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branches of Traffic. He is to perform / ensure the following:

1.Preparation of duty Rota according to condition of buses and significance of routes

2.To deploy smart/energetic drivers on long routes and display of duty rota daily

3.Supervision of early morning bus operation and change in the routes of drivers/ conductor’s weekly/monthly and checking of norm register daily and to prepare cases against those bringing low route receipts.

4.Monitoring of route checking/surprise checking and change in duty rota of inspector after every three months. Analysis of reports detected by the inspectors

5.Control on Advance Booking6.conductors7.

f) LOSSES DUE TO IGNORENCE AND NEGLIGENCE OF SECTION OFFICER.

1.To apply the prescribed checks necessary to effect economy and to guard against waste and loss of public money.

2.To bring to the notice of Director State Transport, through the Accounts Officer all errors and irregularities of serious nature.

3.Pre-audit of all quotations and vouchers relating to contingent and capital expenditure and the audit detailed bills.

4.Internal audit of purchase, Cash and Stores Accounts, Stationary, Uniforms, Accounts and

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Stock ledgers, sanctions, Muster Rolls, Job cards etc.

 

Due to survive in this complicated business Punjab Roadways has made many a new Opportunities for itself for earning more and more money. There are a lot of opportunities for The Punjab Roadways in this field of Transportation. All these are explained under:-

PTC launches in house computerization of Bus Passes from 1st July, 2007.

31 Bus Pass Centers computerized and one pass center is functioning manual all over Punjab.

Bus Passes shall be issued by computers within 2 minutes.

Each Bus Pass holder shall be photographed through a web camera and issued a ID card cum bus pass.

Rs. 15 towards cost of ID Card-cum-Bus Pass shall be payable for issuing the Photo ID Card-cum-Bus Pass.

Bus Pass shall be issued for 1-2-3-4-5-6 months as per choice of the applicant except student concession, destination,

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residents of resettlement colonies, route pass, which will be issued on month basis only. Passes to Freedom Fighters shall be issued on yearly basis.

No security is required to deposit. No requirement of carrying photograph with application.

Bus Passes can be renewed during the last 5 days of the expiry of Bus Pass 

No change in existing Bus Pass fare structure.

PTC launches in house computerization of Bus Passes from 1st July, 2007.

31 Bus Pass Centers computerized and one pass center is functioning manual all over Punjab.

Bus Passes shall be issued by computers within 2 minutes.

Each Bus Pass holder shall be photographed through a web camera and issued a ID card cum bus pass.

Rs. 15 towards cost of ID Card-cum-Bus Pass shall be payable for issuing the Photo ID Card-cum-Bus Pass.

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Bus Pass shall be issued for 1-2-3-4-5-6 months as per choice of the applicant except student concession, destination, residents of resettlement colonies, route pass, which will be issued on month basis only. Passes to Freedom Fighters shall be issued on yearly basis.

No security is required to deposit. No requirement of carrying photograph with application.

Bus Passes can be renewed during the last 5 days of the expiry of Bus Pass.

 

PTC has manpower of about 27818 employees comprising of drivers, conductors, traffic supervisory, repair and maintenance and administration staff. The Corporation is having 34 depots with sufficient parking capacity for buses. These depots are involved in operation and

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maintenance of buses. Each depot is headed by a Depot Manager, who is having subordinate officers in mechanical, traffic and account wings, to assist him in depot functioning. There are 7 regions in PTC, each headed by Regional Manager, who is having 4 - 6 depots under his Admn. Control.

State Transport Authority has made amendments in the permit condition of stage and contract carriage CNG propelled Omni buses to ensure safety of the commuters and other road users. Now it is mandatory for permit holders to get their vehicles checked for CNG leakage every quarter from the approved centers of PTC. PTC will issue a certificate to the vehicle owner which will be valid for three months from the date of issue. The checking will be carried out as per the provisions of Annexure-VIII of AIS: 024 standards (Automotive Industry Standards) in regard to CNG Leakage. A fee of Rs. 500/- (Rupees Five Hundred only) will be charged for CNG Leakage checking. In case of leakage, a leakage report will be provided to the operator specifying the point of leakage for rectification of the defect. Rs. 250/- (Rs. Two hundred fifty) only will be charged for rechecking of the vehicle if the

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vehicle is produced for rechecking within three working days from the date of 1st checking. Rs. 500/- (Rs. Five hundred) only will be charged for rechecking of the vehicle if the vehicle is produced after three working days from the date of 1st checking. All these centers work for seven days a week, except holidays from 08.30 hours to 17.00 hours. Private operators will have facility to book their vehicle for checking in advance to avoid trip missing of their vehicle. Hence, there is a lot of threats which have been received by Punjab Roadways from Private sector respectively. So to avoid these threats Punjab Roadways must have to improve its services as given by the Private sector.

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