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8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09
1/19
CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
CSR application support through aligned servicesCSR application support through aligned services
SupportingSupporting SMEsSMEs and supply chains to switch to more sustainable production procand supply chains to switch to more sustainable production processesesses
EMPASIA Conference on Sustainability forEMPASIA Conference on Sustainability for SMEsSMEs
Knowledge Management, Corporate Social Responsibility, Support aKnowledge Management, Corporate Social Responsibility, Support and Developmentnd Development
Bangkok, September 2009Bangkok, September 2009
8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09
2/19
CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
Scope of presentationScope of presentation
1. EMPASIA project background
2. Selected results of the CSR self-assessment by participants
3. Recommendations for action
4. Concept of aligned services for Supporting SMEs and supply chains to
switch to more sustainable production processes
8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
The EMP ASIA Corporate Social Responsibility componentThe EMP ASIA Corporate Social Responsibility component
CSR Training componentCSR Training component
Module 1: Introduction, potentials for businesses, starting CSR integrationModule 2: Systematic CSR integration, introduction of software toolsModule 3: CSR performance controlling
1. Awareness building in industries and business support infrastructure2. Capacity building on holistic CSR concept
3. Aligning business intermediaries for further support action
CSR Networking Alliance componentCSR Networking Alliance component
Creation of support infrastructure for knowledge sharingWorkshops to align business intermediariesDevelopment of concept for further CSR support activities
ScopeScope
ActivitiesActivities
8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
"safeguard" - reducing and managing risks
Environmental and social risks could affect the financial, managerial or reputation of corporations
Goal - securing the existing markets and the position in the markets
"credibility" - enhancing credibility and reputation
Credibility and reputation is a valuable non-tangible asset (also for situation of crisis)
Prevention of conflicts with authorities and stakeholders
Attraction of suitable employees and satisfaction of customers
"efficiency" - enhancing productivity and efficiency
Cost reduction through resource efficiency
Productivity improvements through work conditions and job satisfaction
"innovation" - differentiating in the market
Creation of products and services with unique selling point
Increase of sales and margins through environmentally friendly product and process innovations
Learning organisations have higher efficiency and create more value
Why systematic integration of CSR issuesWhy systematic integration of CSR issues overall business strategiesoverall business strategies
8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
CSR in business operationCSR in business operation
State of the artState of the art EMPASIAEMPASIA
CSRCSR The approach to give a frame for businesses to express their coThe approach to give a frame for businesses to express their commitment to societymmitment to society- referred as an corporate approach for managing corporate sustainability- voluntarilyvoluntarilyintegrationintegration of social and environmental issues into all business activities
8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
Framework for consumer-oriented company surveys for responsible corporate behavior
Built upon international conventions, standards and guidelines for responsible corporate behavior
Schema criteria used for
- socially responsible investment- for corporate environmental, social and sustainability reporting- assessment scores depending on industries, cultural & local conditions
CSR assessment schema by consumer groupCSR assessment schema by consumer group StiftungStiftung WarentestWarentest
The Environment
Consumers and Society
Social Issues / Employees
Social Issues / Production and Supplier
1. Guiding principles and corporate policy
2. Management
3. Measures and implementation
4. Reporting
1. Willingness to provide information2. Community involvement
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
CSR selfCSR self--assessment by training participants in Thailandassessment by training participants in Thailand
43%
39%
11%4%4%
Organisations by sector (30)
Manufacturing Ohter Automotive
Education Health andsocial work
Electronics
11%
25%
21%
32%
11%
Organisations by employees
less than 50 51 - 250 251 - 500
501 - 1000 more than 1000
8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
Consumers and SocietyConsumers and Society -- Community InvolvementCommunity Involvement
CSR selfCSR self--assessment by training participants in Thailandassessment by training participants in Thailand
Annual donations of money, goods or services for environmental, social aims
Sponsoring of cultural events and sports events
Regular time off for employees for charity work ("corporate volunteering")
Promotion of projects to improve OHS of the employees of suppliers
Sponsoring or support of training for the employees of suppliers
Carrying out of projects in co-operation with NGOs
Support of NGO projects
Regular dialogue with NGOs (e.g. neighbourhood dialogue)
0% 20% 40% 60% 80% 100%
comprehensively largely partially
8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
CSR selfCSR self--assessment by training participants in Thailandassessment by training participants in Thailand
Quality of commitment to environmental protection
Status of environmental protection
Implementation of environmental procurement guidelines
Quality of reporting on environmental aspects
0% 20% 40% 60% 80%
comprehensively largely partially
The environmentThe environment status of overall categoriesstatus of overall categories
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
Written procurement policy
Procurement guidelines for ordering raw materials and finished products
Implementation of environmental procurement guidelines in the company
Company regularly monitors environmental performance of suppliers
Environmental procurement guidelines for ordering operating materials
All suppliers must fulfil related minimum environmental requirements
Contracts are preferably given to suppliers with ISO 14001
New suppliers are routinely surveyed about environmental aspects
0% 20% 40% 60% 80%
comprehensively largely partially
The environmentThe environment -- implementation of environmental procurement guidelinesimplementation of environmental procurement guidelines
CSR selfCSR self--assessment by training participants in Thailandassessment by training participants in Thailand
8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
The environmental policy/ strategy by the company is in writing
Environmental effects of the company's activities are described
Non-achievement of targets, accidents and investments are discussed
The structure of the environment management system is described
Achievement of environmental targets are described
Indicators for environmental impact are published
Regular publication of environmental performance
Efforts of reporting (e.g. stakeholders involvement, auditors)
Reports in accordance to the Global Reporting Initiative (GRI)
0% 20% 40% 60% 80% 100%
comprehensively largely partially
The environmentThe environment -- quality of environmental reportingquality of environmental reporting
CSR selfCSR self--assessment by training participants in Thailandassessment by training participants in Thailand
8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
Energy consumption data by source
Consumption of raw and process materials
Waste quantity, composition, hazardous waste
Waste water quantity and pollution (COD, heavy metals) Water use in production, drinking water consumption
Air emissions and pollutants (CO2, Nox, SO2, etc.)
Emissions, noise, accidents, external complaints
0%
20%
40%
60%
80%
100%
Monitoring and publishing of environmental data
Data is collected from sev-
eral areas and published
Data is collected from some
areas and published
Data is collected from a few
areas and published
CSR selfCSR self--assessment by training participants in Thailandassessment by training participants in ThailandThe environmentThe environment -- data managementdata management
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
RecommendationsRecommendations
AwarenessAwareness on business opportunities through CSR and Sustainable Development is the base for change!
ApplyingApplying Sustainability Management (SM) practices requires transparency, communication & motivation!
SwitchingSwitching to more sustainable management practices does not require significant financial resources butrather improvements in human capital, data and information management!
General requirements for switching to switch to more sustainable production processes
Awareness on sustainability Know how on advanced management approaches, methods and tools for business applications
Access to technologies and services Adaptation of advanced business management practices and ICT technologies, Operation & support of applications and services
8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
Examples foradvanced ICT
SustainabilityManagement
approach
Function Link
Open Bravo, SoFi Resource Management,
CSR, EnvironmentalCost Accounting
Indicator based process monitoring from
manufacturing process to supply chains andEnterprise Resource Planning (ERP)
http://forge.openbravo.com,
www.pe-international.com/sofi
Redmine EnvironmentalManagement, CSR
Workflow management for continuousimprovement processes (CIP)
www.redmine.org/
Umberto Resource Management,EnvironmentalInvestment Appraisal
Material and energy flow analysis, processsimulation www.umberto.de/en
Drupal,SugarCRM
StakeholderRelationshipManagement
Internal / external communication,stakeholder involvement (CRM)
http://drupal.org,www.sugarcrm.com
E-Front, Elgg KnowledgeManagement, e-Learning for business
web 2.0 e-learning and knowledgemanagement for businesses, Internal /external communication
www.efrontlearning.nethttp://community.elgg.org
Selected advanced approaches and ICT for business managementSelected advanced approaches and ICT for business management
8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
1.1. Awareness buildingAwareness building on business opportunities through CSR and Sustainable Development
2.2. Capacity buildingCapacity building on sustainable business management practices and approaches
3.3. Sufficient accessSufficient access to localized, cost effective data management, planning and reporting tools
4.4. Integrated business solutionsIntegrated business solutions by combining similar demands for effective, cost efficient
5.5. EnhancingEnhancing direct business supportdirect business support by aligning solution provider for- Software services with open source focus (Software as a Service)
- Management consulting and training,
- Technology provider
Recommendation for support actionRecommendation for support action
8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
Project proposition:Transition of SMEs and supply chain networks
towards sustainable production processes through an active uptake of ICT solutions forsustainability management ICT4SM
1. To develop a portfolio of efficient ICT-based sustainability management tools andsolutions tailored to the local conditions and needs of local SMEs across various industrialsectors
2. To establish a service infrastructure for fostering sustainability management
3. To stimulate and facilitate the uptake of ICT-based sustainability management in significantnumber of SMEs and to improve significantly their business competitiveness
4. To encourage broad uptake of sustainability management tools and practices through active
dissemination and promotion activities
ObjectivesObjectives
8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
The conceptThe concept -- Combining tools and services on demand for sustainabilityCombining tools and services on demand for sustainability
8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
Broad uptake of S, realizing the envisaged switchto more sustainable production
Breakthrough of ICT-based SM intargeted SME sectors and localsupply chains
Scaling up ofservice
Improving competence levels of local SMEs andbusiness intermediaries on advanced ICT and SMmethodologies to enable the switch tosustainable more sustainable production.
Verification of services throughradical improvements of businessefficiency and environmentalstandards in XXX SMEs
Implementationand operation ofservices
Ensuring access, acceptance and impact of bothICT and SM by combining SaaS, businessconsulting, ongoing qualification, interlinking
with solutions providers
Local self-sustainable servicenetwork supporting adoption ofICT-enabled SM approaches
Set up services
Overcoming individual adoption barriers through
qualification; create capacities to implementnecessary organizational and technical changes
Locally accepted, affordable on
demand services for advanced ICTand SM
Set up serviceinfrastructure
Overcoming technological barriers for ICT andSM adoption
Accessible, localized, cost-efficientICT for introducing SM practices inSMEs and supply chains
Set up ICTToolbox
PurposeResultMain Activity
8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09
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CSR application support through aligned servicesCSR application support through aligned services
Mller, OpierzynskiEMPASIA Conference 2009
1. Individual business applications
2. Integrated solutions1. Industry cluster (combining individual applications with other services, e.g.
benchmarking and reporting)
2. Qualifications of supply chains (combining individual applications with supply chainrequirements)
3. National reporting and audit frameworks (automated government reporting)
4. Stock exchange (extension of financial reporting)
5.
Potential areas for ICT4SM applicationPotential areas for ICT4SM application