Sweet and Greet

At Ashburne

Welcome toUniversity Library Services

The University has three site libraries :

The Murray Library : Cultural Studies, Health, Natural and Social Sciences, Performing Arts, Secondary and Post-compulsory Education

St Peter’s Library : Business, Computing, Education, Engineering, Law, Media, Psychology, Tourism

Ashburne Library : Design, Fine Art, Glass & Ceramics, History of Art & Design, Photography, Video & Digital Imaging

Insert Picture of relevant library here

Murray Library and St. Peter’s Library are open 24/7 during main teaching weeksYou will need your Campus Card to access 24/7 self service opening hours

Ashburne Term Time Opening Hours: 9:00am – 8:00pm Monday to Thursday 9:00am – 5:00pm Friday 10:00am – 1:00pm Saturday

You can find out when the libraries are open by :

• Seeing the notices outside the Library

• Looking on the library’s website

• Picking up a leaflet

• Asking a member of library staff

When are the libraries open?

How do I get a library card?

Pick up your library card/campus card from The Student GatewayStrictly non-transferableReport its loss immediately

How do I use the library computers?

You need your 6 digit User ID and Password to :• log on & print from Library computers• access your email account

If you haven’t already done so, you can change your password from your date of birth using Self Care on My Sunderland.

Why do I need a University email account?

•To receive important University emails

•Messages from the Library

•Check this account regularly

•Your Athens account : to use the Library’s electronic resources

Where should I start?

my.sunderland.ac.uk : student portal page

University Library website

• Study places• Printed resources – e.g. books and journals• Electronic resources – e.g. subject databases • Computer clusters• Printing & photocopying – A4 black & white 5p, colour 30p• Laptop loans • Wireless access• Scanning• Specialist help

What can we offer you?

The Library Catalogue

Use the Library Catalogue to:

• Locate items in the libraries•Place reservations• Check your account & renew your loans • Search other university library catalogues

Electronic Sources

Your Athens Account is automatically emailed to your University email account.

This means you can access the online journals and electronic databases.

Get help from us

During induction and the beginning of term, you will be overwhelmed with the amount of new things to learn.So please :• Look at the library website• Check out the Frequently Asked Questions (FAQ Knowledge Base) • Speak to a member of library staff.• Email us • Visit the library induction displays where further information including bookmarks and sweets can be found!

LiveChat

There is no longer any need to wait for an email response to your query. Live Chat means that we can give you instant real-time help and support no matter where you are:

• Chat to you online and answer your queries using instant messaging• Send you web links to relevant web pages and  information sources• Use screen sharing (desktop sharing) to demonstrate how to use our web pages and resources.

Check the library website for hours when this service is available.

Specialist help

You can make an appointment with your subject librarian if you require specialist help.

Rose PearsonJan Dodshon

We hope you enjoy your time at the University of Sunderland