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    State Wide Area Network (SWAN) -

    A Case study of Meghalaya SWAN

    (MSWAN)

    BY

    Amit Soni

    AM(TC)

    S&TC Division

    8th November 2006

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    Agenda

    What is SWAN ?

    Requirement Of SWAN

    Different Agencies in SWAN TCIL Role

    Case Study of Meghalaya SWAN

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    What is SWAN?

    SWAN State Wide Area Network

    Network - The term Network stands for a group of

    telecom systems and computers connected to each otherby some communication channel to share the resources.

    Types of Network:-

    1) Local Area Network (LAN)2) Metropolitan Area Network (MAN)

    3) Wide Area Network (WAN)

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    Local Area Network (LAN)

    LAN It connects network devices over a relatively

    short distance like in a single building or campus .

    LANs are typically owned, controlled and managed by

    a single person and organization.

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    Metropolitan Area Network (MAN)

    MAN - A MAN is designed to extend over an entire

    city. It may be a single network, or it may be a means

    of connecting a number of LANs into a larger

    network.

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    Wide Area Network (WAN)

    WAN A WAN provides long distance

    transmission of data, voice, image and video

    information over large geographical areas

    that may comprise a country, continent, or

    even the whole world.

    Wide Area Network is a collection ofnetworks spread over a geographical area

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    SWAN

    State Wide Area Network (SWAN) It is a

    WAN covering whole state, incorporating

    many networks for providing data, voice and

    video services throughout the state.

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    Subdivision /

    Block HQs

    State

    capital-

    SHQ

    Horizontal Offices1 N

    District HQs1 N

    Horizontal Offices

    Horizontal Offices

    SWAN

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    Requirement ofSWAN

    A government to be SMART (Simple, Methodological,

    Accountable, Responsive, Transparent) needs to have:

    Efficient & reliable communication network

    Improved information flow among various levels and offices

    Reduced communication gaps

    Improved quality and speedy decision making

    Faster and better implementation of government schemes

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    E-Governance need

    Various E-Governance applications are being developed for efficientdelivery of service to citizens. For eg:

    Transport-Registration of MotorVehicles, issuing driving licenses

    etc. Health Care- Linking various Hospitals Tele-Medicine etc.

    Education-Linking various educational Institutions, distancelearning etc.

    Employment-Online Registration for unemployed,

    computerization of day to day activities of employment exchangeetc.

    Municipal- Bill deposition, Issue of Certificates - Birth / Death /Land records etc.

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    Different Agencies

    Department of Information Technology (DIT),

    GoI

    States Information Technology Department

    Consultants

    Implementing Agency

    NicNET

    Third Party Monitoring Agency

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    Different Agencies - DIT

    Govt. of India, Department of Information Technology (DIT)

    The Government of India has planned a national level initiative-National e-Governance Plan, (NeGP) for increased transparency,efficiency and effectiveness for delivery of citizen services.

    An important component of the NeGP is SWAN; which has nowbeen identified as an element of core infrastructure for supportinge- Governance initiatives. DIT, GOI has also embarked asignificant outlay for supporting this activity. Under NeGP SWANpolicy it is proposed to connect state capital (SHQ) with all the

    Districts Head Quarter (DHQ) and subsequently all the DHQ to beconnected with Sub-division Head Quarter/Blocks (SDHQ/Block).

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    Different Agencies - DIT

    SWAN is one of the Mission Mode project

    Total NeGP outlay for SWAN Rs 3000 Cr

    To connect state capital (SHQ) with all theDistricts Head Quarter (DHQ) and

    subsequently all the DHQ to be connected

    with Sub-division Head Quarter / Blocks

    (SDHQ/Block).

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    Implementation Plan

    State would need to establish the SWAN using either of the

    two options provided by DIT, GOI:

    Option I: State to identify a suitable PPP model (BOO,

    BOOT etc.), select an appropriate agency through a

    suitable competitive process for outsourcingestablishment, operation and maintenance of the

    Network.

    Option II: Designated NIC as the prime implementation

    agency for the SWAN for establishment, operation andmaintenance of the network as an integral part of

    NICNET, with an appropriate end-to-end Service Level

    Agreement (SLA).

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    Department of IT, GoI supports (cost/funding) to state Governmentw.r.t. different options.

    DIT will support the entire cost of establishment, operation andmaintenance of the SWAN for a period of five years (except

    recurring charges of Bandwidth) to state Govt / NIC on 100% grantbasis .

    Terminal equipment at each Point of Presence (PoP) one PoP ateach location (without horizontal connectivity) i.e.SHQ/DHQs/SDHQs/BHQs covered by the SWAN.

    Cost of consultancy (only for option I)

    Cost of Third party monitoring (option I) / Cost of Third party auditors(option II).

    Implementation Plan

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    TCILs Role

    Role of TCIL w.r.t. different options are as follows:

    Option I:

    Consultant

    Implementing Agency: All the states, except whereTCIL is the consultant.

    Third party Monitoring: All the states, except whereTCIL will implement

    Option II:

    Auditors

    Third party Monitoring

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    TCILs Role

    SWAN Projects completed or under progress with TCILState Project Name TCILs Role Status

    GUJRAT GSWAN Consultancy and 3rd

    Party Monitoring

    3rd party monitoring in

    progress till 2008.

    JHARKHAND JharNET Consultant Implementation Stage

    TRIPURA ACAN Turnkey

    implementation

    Bidder Selected.

    Agreement to be signed.

    UTTARANCHAL UASWAN Consultant Vertical RFP to be floated

    MEGHALAYA MSWAN Consultant Draft RFP submitted toState

    ORISSA OSWAN Consultant Agreement yet to be

    signed

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    Case Study

    Meghalaya State Wide Area Network(MSWAN)

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    Introduction

    Initiatives ofGovernment of Meghalaya (GoM)

    Establishment of Meghalaya Information TechnologySociety (MITS), which will be responsible for e-governanceinitiative to take care of activities related to implementation and

    management of these initiatives

    Proposal for the set-up of the Meghalaya State wide AreaNetwork (MSWAN) for modernisation of communication set-up which will help in the development of state

    Appointment of Telecommunications Consultants IndiaLtd. (TCIL)as their consultant to assist GoM forimplementation of MSWAN

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    Introduction

    Objectives of MSWAN

    GoM has proposed to set up Meghalaya State Wide Area Network(MSWAN) for the purpose of:

    Connecting Govt. agencies/ departments/ offices at SHQ with allDHQs and subsequently to all the SDHQs/Blocks in a 24x7quality network, extendable for Public to Government interaction

    Providing connectivity across the state through one network andre-engineering of various departments and government servicesto ensure easy information flow

    Having one single network to deploy the e-Gov application forvarious activities

    Establishing a network that functions as IT gateway forseamless, effortless & instantaneous information flow

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    Introduction

    Facilities provided by MSWAN

    SWAN facilitates the government to discharge itsobligations more efficiently as follows:

    Integration of various existing stand-alone applicationsand provide effective interconnectivity

    Effective Voice and Video communication

    Catering of Data transfer needs between governmentdepartments as well as for the government interfacewith public

    Monitoring of development programs

    Improved quality of decision-making and governanceby the easy access of required information

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    Introduction

    TCILs Scope of Work - As a consultant, TCIL will carry out:

    System Design including the Requirement Definition, Site Survey, Conceptformation and Technology evaluation.

    Preparation and submission of a system design report covering the

    requirements of the network, Technical design, Financial analysis andsuggestions on the purchase model.

    Preparation and submission of the RFP document consisting of the finalizednetwork requirements, general and special conditions of the contract,information for the prospective bidders.

    Evaluation of the submitted bids including the Pre-qualification, Technical andFinancial bids and subsequent finalizing of the selected bidder.

    Supervising the installation and commissioning of the network and conductingthe acceptance testing (partial and final), with regular submission of status andtest reports.

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    Requirement Definition

    System Study

    Survey conducted by TCIL provides the following information forworking out the requirements of the network:

    Organizational Structure, Geographical spread-over, information

    flow at SHQ, DHQ, SDHQ & BHQ

    Estimate number ofPoint ofPresence (POP) for horizontalconnectivity

    Current infrastructure at State, District, Subdivision and Block

    Headquarter levels

    Communication needs of various departments

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    Requirement Definition

    Overview of Meghalaya

    The upcoming MSWAN will have the following hierarchy:

    State Headquarter (SHQ), at Shillong

    7 District Headquarters (DHQ)

    8 Subdivision Headquarters (SDHQ)

    39 Block Headquarters (Blocks)

    The state government, with its headquarters (SHQ) atShillong, has about 55 Departments

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    Requirement Definition

    Connectivity Scheme

    The proposed MSWAN network will follow a

    hierarchical connectivity scheme as shown:

    Primary Tierconsisting of SHQ

    Tertiary Tierconsisting of 8 SDHQ / 39 BHQ

    Tier 1

    Tier 2

    Tier 3

    Secondary Tierconsisting of 7 DHQ

    2 Mbps upgradable to 8 Mbps

    2 Mbps upgradable to 4 Mbps

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    Concept ofPoP

    Subdivision /

    Block HQs

    State

    capital-

    SHQ

    Horizontal Offices1 N

    District HQs1 N

    Horizontal Offices

    Horizontal Offices

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    Concept ofPoP

    Subdivision /

    Block HQs

    State

    capital-

    SHQ

    Horizontal Offices1 N

    District HQs1 N

    Horizontal Offices

    Horizontal

    POP

    Vertical

    POP

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    Requirement Definition

    7 District Headquarters (DHQ)

    Located in Dy. Commissioners office campus

    Function as aggregation point for horizontal connectivity

    Based on the geographical spread-over, status of

    industrialisation, population, number of offices and users,the 7 DHQ are categorised as:

    Cat ri i tri t

    Cat r I East asi ills

    Cat r II st asi ills, i i, t ar ills, East ar

    ills, Jai tia ills

    Cat r III st ar ills

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    Requirement Definition

    7 District Headquarters (DHQ)

    As per the survey, the category-wise number of

    Horizontal PoPs at DHQs, for horizontal connectivity

    are as follows:

    Category Number of POPs

    Category I 18

    Category II 10

    Category III 14

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    Requirement Definition

    8 Subdivision Headquarters (SDHQ)

    Headed by Sub-Divisional Officer (SDO)

    All SDHQ located at the SDOs office

    2 Horizontal PoPs will cater the horizontal connectivity

    at SDHQ

    39 Block Headquarters (BHQ)

    Headed by Block Development Officer (BDO)

    All BHQ located at the BDOs office Core PoP to cater all the users (3-6) in the BDO

    campus

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    User RequirementsLevels Users Requirement

    Voice Requirements

    SHQ

    DHQ* Category 1

    Category 2

    Category 3

    SDHQ

    BHQ

    Data Requirements

    SHQ

    DHQ* Category 1

    Category 2

    Category 3

    SDHQ

    BHQ

    Video Requirements

    SHQ

    DHQ*

    SDHQ Nil

    BHQ Nil

    350

    90

    45

    60

    8

    3

    500

    125

    60

    85

    10

    5

    15

    1

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    User Requirements

    The indicative user requirement for voice & data services within

    next 5 years (duration of project) is estimated to be double of

    current requirement.

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    Concept & Network Design

    SHQ

    Villages

    SDHQ (8) / BLOCKS (39)

    2 Mbps

    2 Mbps

    2 Mbps Leased Line

    ISDN Backup

    DHQ (1)

    ISDN BRI

    2 Mbps

    2 Mbps

    DHQ (7)

    To Horizontal PoPs To Horizontal PoPs

    To Horizontal PoPs

    To Horizontal PoPs

    Channelised STM-1

    Remote BHQ

    VSAT Bandwidth 512

    Kbps Shared

    VSAT Bandwidth

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    Concept & Network Design

    State Headquarters (SHQ)

    Located at Secretariat Building, Shillong

    Function as Network Operation Center(NOC)

    21 PoP will cater the horizontal connectivityat SHQ

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    Concept & Network Design

    Connectivity at SHQ

    Firewall/IPS/

    Authentication

    server

    Fast Ethernet LAN

    Voice SwitchVoice Switch

    Network

    Monitoring System

    VSAT

    Horizontal PoPs

    InternetMobile

    VSAT

    (Optional)Gateway

    Phones

    Network Management

    System

    IDU

    Firewall

    MSS

    MCU

    V C

    Equipment

    ISDN Backup links

    2121

    Links from7 DHQs in

    Channelized STM

    e

    B

    l

    o

    c

    ks

    c

    o

    n

    n

    e

    ct

    i

    v

    i

    t

    y

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    Concept & Network Design

    Connectivity at DHQ

    H.323 VC

    Equipment

    IP Phones

    Fast Ethernet LAN

    Data

    MSS

    Link to SHQ and

    N21

    Horizontal PoPs

    Links from SDHQ / BHQ

    On STM 1

    ISDN Backup links

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    Concept & Network Design

    Connectivity at SDHQ / BHQ

    Ethernet LAN

    IP Phones

    MSS

    System

    ISDN BRI Backup links

    Links to DHQ

    21

    Horizontal PoPs

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    Concept & Network Design

    Connectivity at Remote BHQs

    Ku / Xc Band

    Remote BHQ

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    Design Features

    Interfaces shall be realized on plug-in cards with hot swappablefacility

    Equipment footprint and power consumption should be kept to theminimum

    Scalability of design with respect to number of centres, interfacesper center and bandwidth

    Ability to route data traffic as per requirement from any location toany other location

    Ability to route the voice traffic based on the uniform numberingscheme

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    Design Features

    Support for all industry standard protocols for data communication

    Sufficient diagnostic facilities alongwith the details & level toidentify & locate the faults and easy rectification of faults.

    The equipments/ interfaces should comply with relevant ITU-T/IEEE/ EIA/ ANSI/ NEBS/ TEC etc. standards as applicable.

    The proposed network design shall allow the connectivity ofexisting networks with MSWAN using standard protocol

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    Design Features

    Redundancy

    Redundancy of relevant elements at appropriate levelsto minimize disruption of services

    Redundant Control Processors.

    Redundant Load Sharing Power Supplies.

    Hot Swappable Modules.

    The design at DHQs should cater for providing

    redundancy, whenever required by GoM, to the extentthat each DHQ may be connected to the adjacentDHQ and each DHQ is connected to SHQ

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    Operational Requirements

    Operational Requirements: The Percentage uptime shall be asfollows:

    Tier First 3 years Last 2 years

    At SHQ - 99.90% - 99.99%

    At DHQ - 99.50% - 99.90%

    At SDHQ/BLOCK/ - 98 % - 99.50%

    Co-located & remote offices

    Operation on commercial 230V AC, 48V DC input power with50 Hz 1%

    24 hrs Toll free Help desk facility and technical manuals forproviding procedural/ technical assistance to the users.

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    Security

    Firewall

    Intrusion Detection and Protection System

    Antivirus Radius Software for AAA functionality

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    NetworkMonitoring & Management

    The Network monitoring & management software are an integral part of thenetwork performing the following tasks :

    To give accurate report of Hardware and Software deployed on the network.

    To give comprehensive report on the configuration of Hardware andSoftware change made in any part of the network.

    To drill down to a particular network element to view the details of theresponse time, availability, reloads, protocols and interface status. Toidentify & analyze failures of any link / element on the network

    To isolate network error condition and suggest probable cause.

    To print traffic analysis of peak / lean hours/days/months etc.

    To print down time / Up time w.r.t various Network elements and itscomponents/ links / Facilities and overall Network.

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    Connectivity Analysis

    Two categories of connectivities are required for MSWAN:

    Vertical : i) SHQ to 7 DHQs

    ii) DHQ to SDHQs / BHQs

    Horizontal : i) Government offices in Shillong to SHQ

    ii) District offices with DHQ and

    iii) Sub divisional offices to SDHQ

    ForVertical connectivity only BSNL has network across the state.

    Categories

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    Connectivity Analysis

    BSNL Option

    Network exists throughout the Meghalaya state

    Leased lines available from SHQ to 7 districts, 8 Subdivisions and 23

    Blocks

    No leased line facility at 14 Blocks, (viz. Baghmara, Betasing,Chokpot,Gasupara,Gambegre, Shella, Lasiken, Mawjrong,Mawkynrew, Ranikore, Rongra, Saipung, Samanda and Zigzag)as indicated during meeting with BSNL officials.

    In 2 Blocks (Chokpot and Jirang Patharkhmah)E1 link will beavailable after December 2006

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    Connectivity Analysis

    Solution

    Vertical Connectivity

    Leased Links from BSNL for Vertical connectivity whereveravailable

    VSAT link for Blocks wherever BSNL connectivity in notavailable

    Horizontal Connectivity

    H ybrid solution including Leased Lines, RF, OFC etc

    depending on the location & best suited technology vis - a-vis cost.

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    OutsourcingModel

    Modified BOOT Model

    Services required as required by the State Govt. are specified

    Govt. releases guaranteed payments on quarterly basis

    against the services prescribed in SLA (Service LevelAgreement)

    Vendor to take care of the availability of the spares to maintainguaranteed uptime

    For monitoring of network, separate agency need to beinvolved (if required) and paid accordingly

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    BandwidthRequirement

    Path Initial Future (Anytime)

    SHQ to DHQ 2 Mbps 8 Mbps or more

    DHQ to SDHQ / BHQ 2 Mbps 4 Mbps or more

    SHQ to Remote BHQs 512 Kbps VSAT

    BW shared

    2 Mbps Shared

    Mobile Van 512 Kbps 2 Mbps

    Internet 4 Mbps 8 Mbps or more

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    Benefits ofMSWAN

    Intangible Benefits

    Productivity Benefits

    Managerial Benefits Public access services

    High IT Industrial Growth

    Image building of the State

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    Benefits ofMSWAN

    Tangible Benefits

    Financial Savings MSWAN would help inconsiderable time saving for the direct users resultingin an increase in the productivity of the employee. This

    increase in productivity would result in financialsavings to the government

    Time Management - Due to MSWAN the decisionmaking process, plan formulation and implementationwould be effective and it would also save the workhourof all government employees

    Due to MSWAN there would also be savings inexpenditures like Telecom, Travelling, Fuel andStationery etc.

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    Thank you !