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Suzanne Beaupre Section 005 Inter- Office Instant Messaging

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History Predates internet Invtented in the 1960s Became popular in the 1980s Was called on-line messages(OLM) Now called America Online Instant Messages (AIM)

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cons Often used for personal communication Inability to gauge emotion Identity threat

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pro The company benefits from all the advantages of Instant Messaging used on the Internet and its corporate network. The company does not need to manage and maintain complex IM infrastructure. Low costs to operate Instant Messaging. Less disturbing than a phone call There is a record of dialogue in case of a dispute

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Types of Instant Messaging Services AIM Skype Gchat Sametime Window live messenger Yahoo messenger

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I use it at work too I work at a doctors office and we use instant messaging to: Let doctors know their patients have arrived Communicate patients private information in front of other patients Communicate with our other location

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The Future Overcoming security issues Collaborating on projects Networking Higher productivity

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Work Cited "The Pros and Cons of Instant Messaging and Text in the Workplace." Technology Info. N.p., n.d. Web. 19 Nov. 2012.. Quayle, Alan. "Reviewing the History of Instant Messaging and What It Means to Over The Top Providers Today - Alan Quayle Weblog." Reviewing the History of Instant Messaging and What It Means to Over The Top Providers Today - Alan Quayle Weblog. N.p., 22 Mar. 2012. Web. 19 Nov. 2012.. "Rise of Instant Messaging in the Workplace Drives Demand for Corporate Archiving to Ensure Data Protection and Regulatory Compliance." SFGate. N.p., 12 Oct. 2011. Web. 19 Nov. 2012.. Woodard, Regina. "Advantages and Disadvantages of Instant Messaging - Pros & Cons Unveiled." Bright Hub. N.p., 24 Jan. 2011. Web. 19 Nov. 2012..