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Sustainable Assembly Systems:
Ergonomic Optimization of Volkswagen
Commercial Vehicles Production, Hanovera
@ 30th Ergonomic Summer University
Baráth Edit, imk automotive GmbH
08.07.2016Seite 2
Contents
1. Challenges at Volkswagen Commercial Vehicles
2. General Procedure and Employee Participation
3. Implementation of Improvements
4. Ergonomic Design Process
5. Summary
Team Ergonomie, NP-HE/22
08.07.2016Seite 3
Challenges at VW Commercial Vehicles Length and Height in Comparison to Passenger Cars
Crafter (max. 2,7 m)
T6 (max. 2,4 m)
Amarok
Golf 1,4 m
T6 max.
5,3 m
Amarok
T6
Golf 4,2 m
1 2 3 4
Crafter max. 6,9 m
Team Ergonomie, NP-HE/22
08.07.2016Seite 4
Challenges at VW Commercial Vehicles (1) Product Dimensions
• Product Dimensions:
Greater length and height of vehicles
More difficult accessibility
Increased proportion of overhead work
Parts are bigger in size and weight
More assembly tasks in car interior
• Product Lifecycle
• Plant Structures
1 2 3 4
Team Ergonomie, NP-HE/22
08.07.2016Seite 5
Challenges at VW Commercial Vehicles Part Dimensions
1 2 3 4
Wooden ground floor (ca. 20 kg) Paint auxiliary fittings
Team Ergonomie, NP-HE/22
08.07.2016Seite 6
Challenges at VW Commercial Vehicles (2) Product Life Cycle
• Produktdimensionen:
Höhe und Länge der Fahrzeuge
(dadurch) andere Zugänglichkeiten
höherer Anteil Überkopf-Arbeit
Größe und Gewicht der Bauteile
Höherer Anteil Innenraumtätigkeiten
1 2 3 4
Team Ergonomie, NP-HE/22
• Product Dimensions :
Greater length and height of vehicles
More difficult accessibility
Increased proportion of overhead work
Parts are bigger in size and weight
More assembly tasks in car interior
• Product Lifecycle
• Plant Structures
08.07.2016Seite 7
Challenges at VW Commercial Vehicles Product Lifecycle in Comparison to Passenger Cars
T6
2003 2015
1 2 3 4
Team Ergonomie, NP-HE/22
08.07.2016Seite 8
Challenges at VW Commercial Vehicles (3) Plant Structure
1 2 3 4
Team Ergonomie, NP-HE/22
• Product Dimensions :
Greater length and height of vehicles
More difficult accessibility
Increased proportion of overhead work
Parts are bigger in size and weight
More assembly tasks in car interior
• Product Lifecycle
• Plant Structure
08.07.2016Seite 9
Challenges at VW Commercial Vehicles Structure of Hannover Plant: NZM (New Sustainable Assembly)
1 2 3 4
BA4
BA
5
FinishML
4
ML
14
ML
3
ML
13
Do
ors
Pre
ase
mb
ly
Step 3SOP 01/2016
Step 2SOP 2015
Step 1SOP 2012/2013
Step 4SOP 2016/2017
BA5 BA6 BA7
Team Ergonomie, NP-HE/22
08.07.2016Seite 10
Contents
1. Challenges at Volkswagen Commercial Vehicles
2. General Procedure and Employee Participation
3. Implementation of Improvements
4. Ergonomic Design Process
5. Summary
Team Ergonomie, NP-HE/22
08.07.2016Seite 11
General Procedure at Hannover PlantErgonomics as Part of the Plant Strategy
Volkswagen Production System Volkswagen „Fit for Future“ Programme
1 2 3 4
Team Ergonomie, NP-HE/22
08.07.2016Seite 12
1 2 3 4General Procedure at Hannover PlantEmployee Participation in „Review Teams“
Team Ergonomie, NP-HE/22
• Review Teams consists of representatives
from different departments (Production,
Planning, I.E., HR, Unions, etc.)
• Common generation and assessment of
ideas for ergonomic improvements
• Systematic status tracking and continuous
reporting to plant management
08.07.2016Seite 13
General Procedure at Hannover PlantReporting and Escalation Levels
Improving ergonomics workplace design in 21 review teams
across the entire commercial vehicle production process
Step Activity Level Turnus
1 Cost center committee Section Manager Every 3 weeks
2 Ergonomics steering committee
(all shops, all activities)
Plant Manager Every 2 month
3 Live presentation of topics from
Body, Paint and Assembly shop
Board Member Every 6 weeks
(1 example)
Review Team
1 2 3 4
Team Ergonomie, NP-HE/22
Press shop Body shop Paint shop Assembly Quality Contr. Logistics
08.07.2016Seite 14
Contents
1. Challenges at Volkswagen Commercial Vehicles
2. General Procedure and Employee Participation
3. Implementation of Improvements
4. Ergonomic Design Process
5. Summary
Team Ergonomie, NP-HE/22
1. Work organization:
1.1 Workplace design (working height, platforms, racks, trolleys, etc.)
1.2 Process design (change of sequence, line balancing, optimization)
2. Technical improvements:
2.1 Lightweight stool
2.2 Raku seat
2.3 Tools & Fixtures
2.4 Manipulator & Balancer
2.5 Automatic Tools / Screwdrivers
2.6 Full Automation
3. Product design:
3.1 Parts & Design changesincr
ea
sing
cost
s, c
om
ple
xity
, tim
ely
eff
ort
Implementation of ImprovementsCategories of Improvements
1 2 3 4
08.07.2016 Team Ergonomie, NP-HE/22Seite 15
08.07.2016Seite 16
Implementation of ImprovementsDefinition of „Ergonomic improvement path“
0
20
40
60
80
100
120
140
160
Initial Situation 1.HY 2014 2. HY 2014 1.HY 2015 2.HY 2015 2016 20xx
Product
changes T7
x WP-design
x Stools
x Tools
x Manipulator
x Automation
x Part design
x WP-Design
x Tools
x Manipulator
x Automationx WP-Design
x Stools
x Tools
x Manipulatorx WP-Design
x Tools
x Raku seat
x Manipulator x WP-Design
x Stools
x Manipulator
x Screwdriver
(dates and improvementsare fictitious )
1 2 3 4
Team Ergonomie, NP-HE/22
Work organisation
& technical measures
08.07.2016Seite 17
1 2 3 4
Team Ergonomie, NP-HE/22
Status quo
Status01/2013
Status02/2016
Status01/2013
Status02/2016
T6 Amarok
NZM 2017
T7
NZM 2018
NZM 2016
Example: Body shop(1) Hood assembly und adjustment
Before After
• Hood fixture has to be liftet manually (7,5 kg)
• Red workplace for 8 workers
FOTO FOTO
72Pts. 35 Pts.
- 37 Pts.
• Fixture with gas spring. Lifting force < 30 N
• Strong reduction of assymetric shoulder strain
1 2 3 4
08.07.2016Seite 18 Team Ergonomie, NP-HE/22
Example: Assembly shop(2) EC-screwdriver for seat belts
Before After
FOTO FOTO
73 Pts. 48 Pts.
- 25 Pts.
1 2 3 4
08.07.2016Seite 19 Team Ergonomie, NP-HE/22
• Screw seat belts with power screwdriver (pistol grip) and manually tightening with wrench
• Screws have to documented on data card
• Screws are tightend with the EC-screwdriver, no manual tightening and documentation
• Increased productivity, double handling avoided
Example: Assembly shop(3) Door preassembly
Before After
• Doors were fixed at the vehicle
• Ergonomic problems due to restricted acessibility in many assembly stations
• Doors are now seperated in a pre-assembly line,
and reassembled to the car later in the process
FOTO
1 2 3 4
08.07.2016Seite 20 Team Ergonomie, NP-HE/22
Before After
• Stool placed in the vehicle, multiple pick & place actions with assymetric load handling (> 5 kg)
• Red workplace for 5 workers
• Leightweight stool 2,5 Kg
• Reducction of manual load handling > 50%
• High acceptance by workers
FOTO FOTO
55 Pts. 48 Pts.
- 7 Pts.
Example: Assembly shop(4) Leightweight stool for interior tasks
1 2 3 4
08.07.2016Seite 21 Team Ergonomie, NP-HE/22
Example: Paint shop(5) Optimization glueing of interior structur parts
Before After
• Rework for glueing
• Deep bending, standing posture or crouching
• Red workplace for 2 workers
• Sitting on lightweight stool
• Reduction of rework through optimization of theglueing station and workplace
1 2 3 4
08.07.2016Seite 22 Team Ergonomie, NP-HE/22
Project „ Leightweight stool for interior tasks“Prototyps and Try out
• Weight: 2,2 kg
• Modular construction
• Rotatable, adjustable in height
• Loadable up to max. 120 kg
Weight: 5 kg
Before Design Construction 1. Prototyp
Procedure:
• Try out in production
• Feedback from employees
• Volume production tool
1 2 3 4
01.07.2015Seite 23 Team Ergonomie, NP-HE/22
08.07.2016Seite 24
Contents
1. Challenges at Volkswagen Commercial Vehicles
2. General Procedure and Employee Participation
3. Implementation of Improvements
4. Ergonomic Design Process
5. Summary
Team Ergonomie, NP-HE/22
Product Engineering Production Planning Series Production
Ergonomic Product Design Ergonomic Work DesignErgonomic Assessment and
Continuous Improvement
Critical ergonomic work tasks from reference car
Optimizing ergonomically critical work
from PRODUCT point of view
Optimizing ergonomically critical work
from PROCESS point of view
Corrective
ErgonomicsProspective
Ergonomics
Ergonomic Design ProcessGeneral (Future) Procedure
1 2 3 4
08.07.2016Seite 25 Team Ergonomie, NP-HE/22
Summary
• Ergonomic challenges in commercial vehicles production due to
greater dimensions of body and parts and prolonged lifecycle
• Systematic approach is based on plant strategy and includes
comprehensive risk assessment and status tracking
• Participation of employees (Review Teams) and reporting to plant
management (Escalation Levels) is key for success
• In future more efforts should be concentrated on prospective
ergonomic design at product and production process level
08.07.2016Seite 26 Team Ergonomie, NP-HE/22
Contact data:
Uwe Hüter
Team Manager Ergonomics
Tel.: +49-511-798-7237
Edit Barath
Ergonomics
Tel.: +49-172-217-1229