Upload
vannhi
View
220
Download
1
Embed Size (px)
Citation preview
GentinG Berhad(7916-A)
SUSTAINABILITY reporT 2017
GENTING BERHAD | SUSTAINABILITY REPORT 2017B
The late Tan Sri Dato’ Seri (Dr) Lim Goh Tong, the Founder of the Genting Group, was born on
28 February 1918 in Anxi, in the Fujian province of China. He was a visionary entrepreneur,
a savvy businessman, a hands-on leader and a responsible and hardworking employer – who never gave
up and worked with passion and determination to realise his dreams. His principles and the values that
he had espoused throughout his lifetime, were simple yet profound.
These values – namely Hard Work, Honesty, Harmony, Loyalty and Compassion, which have always been
embedded in our work culture and business practices, are known collectively as the Genting Core Values.
The Genting Group honours the legacy and
accomplishments of the late Tan Sri Dato’ Seri (Dr)
Lim Goh Tong by celebrating Genting Founder’s Day
every 28 February. The inaugural Founder’s Day
on 28 February 2018 would have been Tan Sri
Dato’ Seri (Dr) Lim Goh Tong’s 100th birthday
anniversary and 10 years since his passing.
“The company would not be where
it is today, if not for our Founder and
his vision,” said Tan Sri Lim Kok Thay,
Chairman and Chief Executive of the
Genting Group.
SUSTAINABILITY REPORT 2017 | GENTING BERHAD C
“By instilling these core values, the Genting Group will emulate our Founder’s determination and dedication to achieve the company’s goals and bring the organisation to greater heights.”
Tan Sri Lim Kok Thay - Chairman and Chief Executive, Genting Group
HONESTY
CORE VALUES
HARD WORK
LOYALTYHARMONY
COMPASSION
Success is only complete with an equal measure of compassion. We at the Genting Group have a responsibility to give back to society. We have a deep interest to improve education and health care. We give generously to make lives better for others.
Our Founder gave unconditionally and contributed generously. He was empathetic, put the needs of others before his and was ever ready to lend a helping hand. Fondly remembered as highly considerate, he cared deeply for his employees and was there in their times of trouble. Such consideration is inherent in his employees and evident in the way they perform their duties.
Our culture of hard work, diligence and commitment enables us to combine long-term thinking with a mindset of taking quick action to solve important and urgent operational problems. We are not afraid of change.
Our Founder believed in the importance of being diligent and committed. He was eager to learn and be in the know, setting precedents for others to follow. He was a hands-on person who was always on site to supervise projects and to ensure that matters were dealt with promptly. He worked hard; he rose early and retired late. A notebook was always by his bedside, should he need to pen down any ideas that came to mind.
Harmony in the workplace is key to success and a high-performance culture. Teamwork leads to efficiency and encourages constructive feedback. We work well together and support one another. Similarly, we must strive for harmony in our families and homes.
Our Founder encouraged teamwork towards achieving goals. He communicated effectively and provided prompt solutions to achieve success. He was very involved in his businesses. Every morning over breakfast with his staff, he would discuss operations. He valued people, especially his employees and their ideas. He also believed in effective communications and teamwork. Together with a strong team, he built an empire.
Leadership in honesty and integrity is important. We must deal with our customers, partners and employees in an honest, fair and moral manner.
Our Founder was known and admired for his dynamic leadership based on integrity and moral principles, which formed the basis of his success. He practised exemplary leadership and management ethics – traits that are emulated by the senior management and staff, which have resulted in Genting Group companies being ranked among Asia’s best managed companies.
Through loyalty, we have a sense of belonging and a sense of allegiance to our commitments. And it is just as important to be loyal to the company and people as it is to one’s family.
Our Founder was loyal to his family, organisation and his people. He believed in looking after the well-being and growth of his employees. He valued his employees for their commitment and loyalty and rewarded them justly for their long service. As a result, his employees remained loyal to him and the company. This can be seen in the many long serving people who are committed to the success of the Genting Group.
GENTING BERHAD | SUSTAINABILITY REPORT 2017D
ABout this RepoRt 01
oveRviewMessAge FRoM pResiDent AnD ChieF opeRAting oFFiCeR 02
ABout genting BeRhAD 03
our Vision 03our Mission 03our profile 04Group Structure 04Key performance Highlights in 2017 05Awards and Accolades 06
pARt 1ouR sustAinABility AppRoACh 08
sustainability governance 09stakeholder engagement 11Materiality Assessment process 135 sustainability pillars 14
pillAR 1: MAintAining the integRity oF ouR Assets 16
• EconomicPerformance 16• SystemEfficiency 18• SustainabilityofGentingBerhad’sSubsidiaries 18• InvestmentPortfolioofGentingBerhad 21• IntellectualPropertyofGentingBerhad 21
pillAR 2: RegulAtoRy CoMpliAnCe 22
• MaintainingLicensetoOperate 22• AdequateandReliableFinancialDisclosures 22• EnvironmentalManagement 23
pillAR 3: CoRpoRAte CultuRe, BRAnDing AnD ReputAtion 25
• BrandandReputation 25• EthicalBusinessConduct 25• ResponsibleProcurementPractices 26
pillAR 4: leADeRship AnD suCCession plAnning 27
• OurWorkforce 27• TalentAttractionandManagement 28• OccupationalSafetyandHealth 30• EmployeeDevelopment 31• SuccessionPlanning 31
pillAR 5: CoMMunity CARe 32
• CorporateSocialResponsibility 32
pARt 2sustAinABility suMMARy 33
• GentingSingaporePLC 34• GentingMalaysiaBerhad 41• GentingPlantationsBerhad 48
AppenDix 53
GRIContentIndex 54CON
TEN
TS
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 1SUSTAINABILITY reporT 2017 | genting BeRhAD 1
ABOUT THIS REPORT
AtGentingBerhad,werecognisetheimportanceofdevelopingourglobalbusinessinvestmentsinasustainableandresponsiblemanner.Wehavebeenpractisingresponsiblebusinesspracticessincetheearlyyearsofouroperations.Oursocialresponsibilityandcommunityserviceswerefirstpublishedinourannualreportin1982,whichexpandedtoCorporateSocialResponsibilityreportingin2007andthereaftertheinauguralSustainabilityReportin2010.
The 2017 Sustainability Report (“Report”) is the second annual sustainability report for Genting Berhad, aimed toenhanceitssustainabilityreportingwithdisclosuresonGentingBerhad’smaterialeconomic,environmentalandsocial(“EES”)topics.
Last year, the2016SustainabilityReportwaspreparedwith reference to theGlobalReporting Initiatives (“GRI”)G4reportingguidelinesandtheSustainabilityReportingGuidelines2015issuedbyBursaMalaysiaSecuritiesBerhad.Thisyear,theReportispreparedinaccordancetotheGRIStandards2016:CoreoptionandtheSustainabilityReportingGuidelines2015issuedbyBursaMalaysiaSecuritiesBerhad.
ThisReport shouldbe read inconjunctionwithGentingBerhad’s2017AnnualReport toprovideacomprehensiveoverviewoftheGroup’sEESperformanceindicators.
ThisReportismadeinaccordancewitharesolutionoftheBoardofDirectorsdated27February2018.
Reporting Approach and Standards
1 The term “The Company” refers to Genting Berhad and the terms “We”, “Us”, “Our”, “Group” and “Genting Group” refer to Genting Berhad and its principal subsidiaries.
AvAilAbiliTy & FEEdbACk
Inlinewithourdigitisationefforts,wewillnotbehavingprintedcopiesof thisReport.APDFversion isavailablefordownloadfromourwebsiteatwww.genting.com.WewelcomefeedbackfromourstakeholdersonthisReport.Pleasesendallfeedbackstogbinfo@genting.com.
Thefullsustainabilityreportsofourlistedsubsidiariescanbefoundontheirofficialwebsites,aslistedbelow.
GentingSingaporePLC–www.gentingsingapore.comGentingMalaysiaBerhad–www.gentingmalaysia.comGentingPlantationsBerhad–www.gentingplantations.com
In line with the Annual Report, this Report covers theperiod 1 January to 31 December 2017 and whereapplicable,comparativedatafromtheprecedingyearhasbeenincluded.
Reporting Period
Duetothediversenatureofitsconglomeratebusinesses,GentingBerhad(aninvestmentholdingandmanagementcompany)anditsprincipaloperatingsubsidiaries(“GentingGroup”)1havetheiruniquesustainabilitymatters.
ThisReporthas4sections–Overview,Part1,Part2andAppendix. The Overview covers the information aboutGenting Berhad and the strategic message from its PresidentandChiefOperatingOfficer.Part1coversthesustainability approach taken to review and update onthe5SustainabilityPillars identified in2016forGentingBerhadanditsprincipalwhollyownedunlistedsubsidiary,Genting Energy Limited (“Genting Energy”) and whereapplicable, the Genting Group. The managementapproachon theupdated sustainabilitypillars and theirmaterialtopicsisalsodisclosedinPart1oftheReport.
Part 2 covers the summary sustainability reports ofGenting Berhad’s listed subsidiaries, namely GentingSingapore PLC (“Genting Singapore”), GentingMalaysiaBerhad (“Genting Malaysia”) and Genting PlantationsBerhad(“GentingPlantations”).Eachlistedsubsidiaryhasproduced a full 2017 sustainability report with detailedinformation on its sustainability performance. Thesereports can be found on their respective corporatewebsites.
The Appendix section is on GRI Content Index, whichcovers the referencing of this Report toGRI Standards2016:Coreoption.
Report Scope
GENTING BERHAD | SUSTAINABILITY REPORT 20172
“we do not merely seek to build upon the earth.we aim to improve it and the lives of the people living on it.”
TanSriLimKokThay-ChairmanandChiefExecutive,GentingBerhad
DearStakeholders,
On behalf of the Board of Directors, we are pleased to present the Genting Berhad’s 2017 Sustainability Report,preparedwithreferenceto the localand internationally recognisedsustainability reportingguidelines.Wetarget tocommunicatethethemesthatareconsideredmostmaterialtoourCompanyandGroupbyourstakeholders,throughthisReport.ItisnotintendedtoserveasacomprehensivedocumentthatcoversallaspectsofbusinessoperationsofGentingBerhadanditssubsidiaries2.
Werecognisetheimportanceofdevelopingourinvestmentsinasustainableandresponsiblemanner.GuidedbyourChairmanandCEOTanSriLimKokThay,theprinciplesandvaluesespousedbyourbelovedFounder,thelateTanSriDato’Seri (Dr)LimGohTong,namely–HardWork,Honesty,Harmony,LoyaltyandCompassionhavealwaysbeenembeddedinourworkcultureandbusinesspracticesandareknowncollectivelyasthegenting Core values.
Rightfromthestart,westrivetoachieveasustainablebalanceinallbusinessactivities,whetherinthedevelopmentandconservationofourpropertiesanditssurroundingenvironmentorintheinvestmentsandreturnstoshareholders.ThisReportcoversthekeysustainabilitymattersofGentingBerhadanditsprincipalsubsidiariesin2017.
Oursustainabilityhighlightsin2017included:
• Consistentdividendpayoutstoshareholders.
• Benefittedover120,000peopleincommunityphilanthropy.
• Jobemploymentofover55,000peopleworldwide.
• ResortsWorldGenting–about10,000acresofvirginrainforesthavebeenpreserved.
• ResortsWorldSentosa–2.9hectareshavebeenpreservedas secondarycoastal forestandS.E.A.Aquarium ishometoanindependentecosystemofover100,000animalsrangingover1,000species.
• GentingPlantations–90%ofenergyconsumedinitsoilmillscamefromrenewablesources.GentingJambonganOilMillisthefirstoilmillwithzerodischargeinMalaysia.
• Genting Energy’s BantenPower Plantwas named “Best EfficiencyPower Plant” by theMinistry of Energy andMineralResourcesofIndonesiaattheIndonesiaBestElectricityAwards2017.
Our sustainability journeywill continue tomeet the progressive changes in guidelines and standards of local andinternationalsustainabilitydisclosures.Inessence,sustainabilityforGentingBerhadanditssubsidiariesisadirectresultofourpeople’shardworkandpassiontowardsthebettermentofourorganisationandtheworldweoperatein.WeendeavourtoensuretheGentingCoreValueswill remaintheunderlyingethos inhowweconductourbusinesseswhereverweare.
tAn Kong hAnPresidentandChiefOperatingOfficer
2 Ibid, p. 1.
OvERviEW
MESSAGE FROM PRESIDENT AND CHIEF OPERATING OFFICER
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 3
ouR vision
Wearea leadingmultinationalcorporationcommittedtoenhancingshareholdervalueandmaintaining
long-termsustainablegrowthinourcorebusinesses.
ouR Mission
Wewill:
• Beresponsivetothechangingdemandsofourcustomersandexcelinprovidingqualityproductsandservices.
• Becommittedtoinnovationandtheadoptionofnewtechnologytoachievecompetitiveadvantage.
• Pursuepersonnelpolicieswhichrecogniseandrewardperformanceandcontributionsofemployeesandprovidepropertraining,developmentandopportunitiesforcareerdevelopment.
• Generateafairreturntoshareholders.
• Bearesponsiblecorporatecitizen,committedtoenhancingcorporategovernanceandtransparency, includingundertakingsocialresponsibilityfortheenhancementofthestandardoflivingofthecountry.
OvERviEW
ABOUT GENTING BERHAD
GENTING BERHAD | SUSTAINABILITY REPORT 20174
ouR pRoFile
GentingBerhadisprincipallyaninvestmentholdingandmanagementcompany.WhiletheCompanywasincorporatedin1968andlistedin1971,theGentingGroupwasfoundedin1965whenitsFounder,thelateTanSriDato’Seri(Dr)LimGohTongstartedthejourneytorealisehisvisionofbuildingamountaintopresortinMalaysia.
Today, the Genting Group comprises Genting Berhad and its listed subsidiaries; Genting Singapore PLC, GentingMalaysiaBerhadandGentingPlantationsBerhadaswellasitswhollyownedunlistedsubsidiaryGentingEnergyLimited.
LedbyTanSriLimKokThay,theGroupisinvolvedinleisureandhospitality,oilpalmplantations,powergeneration,oilandgas,propertydevelopment,lifesciencesandbiotechnologyactivities,withoperationsspanningacrosstheglobe,includinginMalaysia(theGroup’scountryoforigin),Singapore,Indonesia,India,China,theUnitedStatesofAmerica,Bahamas,theUnitedKingdomandEgypt.
Inthecoreleisureandhospitalitybusiness,theGentingGroupanditsbrandaffiliatessimilarlycontrolledbyTanSriLimKokThay (namelyGentingHongKongLimitedandEmpireResorts, Inc.),marketandofferasuiteofproductsunder a numberof premier brands includinggenting, Resorts world, genting grand, genting Club, Crockfords, Maxims, Crystal Cruises, Dream Cruises and star Cruises.TheGentingGroupofcompaniesalsohavetieupswithestablishednamessuchasUniversalStudios®,TwentiethCenturyFox,PremiumOutlets®,HardRockHotel,Zoukandotherrenownedinternationalbrandpartners.
Adetailedgroupcorporatestructureisdisclosedinpage24oftheAnnualReport2017andtheprincipalactivitiesofthesubsidiaries,jointventuresandassociatesaredisclosedinNote45ofthefinancialstatementsintheAnnualReport2017.
gRoup stRuCtuRe
genting BeRhADInvestmentHolding&Management
CompanyListed:BursaMalaysia MarketCapitalisation:RM35.2billion*
genting plAntAtions BeRhADPlantation,PropertyDevelopment,DownstreamManufacturing&
BiotechnologyListed: Bursa Malaysia
Marketcapitalisation:RM8.4billion*
genting MAlAysiA BeRhADLeisure&Hospitality
Listed: Bursa MalaysiaMarketcapitalisation:
RM31.9billion*
52.7% 49.4% 51.6% 100%
Notes:The above chart is a simplified version of the Genting Group‘s corporate structure* as at 14 March 2018
OvERviEW
ABOUT GENTING BERHAD
genting eneRgy liMiteD
PowerandOil&GasUnlisted principal
subsidiary
genting singApoRe p.l.C.Leisure&Hospitality
Listed:SingaporeExchangeMarketcapitalisation:
SGD15.8billion*
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 5
OvERviEW
ABOUT GENTING BERHAD
Key peRFoRMAnCe highlights in 2017
group Revenue of
RM20.0billion
employing over
55,000people globally
genting Berhad - Market Capitalisation of
RM35.2billionas at 31 December 2017
investments with operations in
9 countriesacross 4 continents
group Assets employed of
RM93.6billion
Resorts world properties attracted more than
55 millionvisitors worldwide
Benefitted over
120,000 people in community philanthropy
Consistent dividends payouts to shareholders
21.5 sen per ordinary share
GENTING BERHAD | SUSTAINABILITY REPORT 20176
genting eneRgy
Banten Power PlantIndonesia Best Electricity Award 2017
Winner of Best Efficiency Power Plant in Indonesia (Indonesian Ministry of Energy and Mineral Resources)
Meizhou Wan Power Plant Phase II30th International Power Management AssociationProject Excellence Award 2017 held at Kazakhstan
Gold winner of Mega-sized Category Projects(International Project Management Association)
genting plAntAtions
Genting Jambongan Oil MillThe first oil mill in Malaysia with zero discharge
Genting Indahpura The Best Urban Lifestyle Development under the
Mixed-use/Hospitality/Commercial category (Dot Property Southeast Asia’s Best of the
Best Awards 2017)
Johor Premium Outlets “Most Impactful Investment” (Silver Winner)
(Iskandar Malaysia Accolades 2016/17)
genting MAlAysiA
Genting Malaysia Berhad Gold Award for Outstanding Tourism Achievement
(Malaysia Tourism Council Gold Awards 2017)
Resorts World Genting Most Popular Tourist Attraction of 2017
(2017 Red Coral Award of Asia Tourism by 21st Century Business Herald and College of Tourism and Service
Management of Nankai University, China)
Gold Award for Theme Park/Family Attraction(Reader’s Digest Trusted Brands Asia 2017)
Bronze Winner in Transportation, Travel & Tourism Category and Entertainment Category
(Putra Brand Awards 2017 by Association of AccreditedAdvertising Agents Malaysia)
Resorts World BirminghamGenting Hotel - Certificate of Excellence
(TripAdvisor)
AwARDs AnD ACColADes
Thenumerousawardsandaccoladesreceivedbyouroperatingsubsidiarieseveryyeararegoodtestimoniesofourcontinuousstrivetodeliverthebestofproducts,servicesandvaluetoourstakeholdersandtocreatepositiveeconomicimpactsandcontributionstothelocalcommunityinthejurisdictionswhereweoperate.
genting singApoRe
Resorts World Sentosa Best Integrated Resort (7th consecutive year)
(TTG Travel Awards 2017)
Best Integrated Resort (Asia Pacific) (Travel Weekly Asia Readers’ Choice Award 2017)
Corporate Platinum Award (Community Chest Awards 2017)
Universal Studios SingaporeBest Theme Park
(Travel Weekly Asia Readers’ Choice Award 2017)
1st Amusement Park in Asia (TripAdvisor Travellers’ Choice 2017)
Adventure Cove Waterpark 8th Water Park in Asia
(TripAdvisor Travellers’ Choice 2017)
Best Customer Service (Attractions)(Singapore Tourism Awards 2017)
Halloween Horror Nights 6,Universal Studios Singapore
Best Leisure Event & Best Marketing Idea(Singapore Tourism Awards 2017)
Best Event (Digital Integration) Gold Award 2017(The Marketing Events 2017)
CURATE Best Western Fine Dining
(Restaurant Association ofSingapore Epicurean Star Award)
Joël Robuchon Restaurant - Three Michelin stars L’Atelier de Joël Robuchon - Two Michelin stars Osia Steak and Seafood Grill - One Michelin star
(MICHElIN Guide Singapore 2017)
Hard Rock Hotel SingaporeSingapore Green Hotel Award 2017-2018
(Singapore Green Hotel Award)
Equarius HotelAsia’s Leading Hotel Suite 2017
(World Travel Awards)
OvERviEW
ABOUT GENTING BERHAD
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 7
PART 1SUSTAINABILITY
REPORT
GENTING BERHAD | SUSTAINABILITY REPORT 20178
PART 1
OUR SUSTAINABILITY APPROACH
TheprinciplesandvaluesespousedbyourbelovedFounder,thelateTanSriDato’Seri(Dr)LimGohTong,namelyHardWork,Honesty,Harmony,LoyaltyandCompassionhavealwaysbeenembedded inourworkcultureandbusinesspracticesandareknowncollectivelyasthegenting Core values.Theyformtheunderlyingworkplaceprinciplesforouremployees,coveringprofessionalismandethics,efficiencyandresponsibilityandreflectourcontinuouspursuittoenhancethecorporatevaluesoftheGentingGroup.
Werecognisethatreportingonaconglomeratebasiscanbechallenging,especiallytoensurecoherencyacrossthediversebusinessesoftheGentingGroup.Wearemindfulofthetopicsthatmattermosttoourstakeholders.Ourfocalareas thus vary across our businesses,with each key subsidiary, namelyGenting Singapore,GentingMalaysia andGentingPlantationsandGentingEnergyfocusingonsustainabilitythemesapplicabletotheirrespectiveoperations.
ThisReporthas4sections–Overview,Part1,Part2andAppendix.TheOverviewcoverstheinformationaboutGentingBerhadandthestrategicmessagefromitsPresidentandChiefOperatingOfficer. Part1coversthesustainabilityapproachtakentoreviewandupdatethe5SustainabilityPillarsidentifiedin2016forGentingBerhadanditsprincipalwhollyownedunlistedsubsidiary,GentingEnergyandwhereapplicable,theGentingGroup.ThemanagementapproachontheupdatedsustainabilitypillarsandtheirmaterialtopicsisalsodisclosedinPart1oftheReport. Followinganinternalmaterialityassessment,thefifthsustainabilitypillarwasupdatedto“communitycare”insteadof“stakeholderengagementanddevelopment”withcorporate social responsibilityas thematerial sustainability topicof thispillar.Thematerial topicswithin the5Pillarswerealsoassessedandupdated toproduceamorebalancedreportwithimprovedclarity.The5SustainabilityPillars,updatedin2017,supporttheoverallsustainabilitydirectionforGentingBerhadandGentingEnergy,withcommoncorevaluesandsustainabilityprinciplesthattranscendacrosstheGentingGroup.
Part2covers thesummarysustainability reportsofGentingBerhad’s listedsubsidiaries,namelyGentingSingaporePLC,GentingMalaysiaBerhadandGentingPlantationsBerhad.Eachlistedsubsidiaryhasproducedadetailed2017sustainabilityreportthatprovidesmoreinformationontheirsustainabilityperformances.Thesereportscanbefoundontheirrespectivecorporatewebsites.TheAppendixsectionisonGRIContentIndex,whichcoversthereferencingofthisReporttoGRIStandards2016:Coreoption.
GentingBerhadrecognisestheimportanceofdevelopingitsglobalbusinessinvestmentsin a sustainable and responsible manner. As a responsible corporation with diversebusinessinvestments,ourmissionistoensurehighstandardsofgovernanceacrosstheGentingGroup’s entireoperations, promote responsible businesspracticeswithin theorganisation,manage theenvironmental impactofourbusinesses,provideasafeandcaringworkplaceforouremployeesandmeetthesocialneedsofthecommunityandnationforthebettermentofall.
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 9
PART 1
OUR SUSTAINABILITY APPROACH
BoARD oF DiReCtoRs
Settingthetonefromthetop,theBoardofDirectors,asrepresentedbytheAudit&RiskManagementCommitteeofGentingBerhadoverseesthe integrationofsustainabilityreportingoftheCompany.TheAudit&RiskManagementCommitteealsoreviewstheSustainabilityReportoftheCompanyonayearlybasis,aspartoftheAnnualReportoftheCompanyforendorsementbytheBoardofDirectors.
sustAinABility goveRnAnCe
Upholdinghighstandardsofsustainabilitygovernanceisvitaltoenableustooperateinanaccountableandtransparentmannerwitheffectiveoversightofouroperations.Itgivesaccountabilitytoourstakeholdersonhowwemanagematerialeconomic,environmentalandsocialmatterswithinourorganisationtotranslateouraspirationsintoaction.
Board of Directors, Genting Berhad
genting plantations BerhadWorking team
genting energy limitedWorking team
Provide Sustainability data/information
to Genting Berhad’s working team
genting singapore plCWorking team
genting Malaysia BerhadWorking team
Provide Sustainability data/information
to Genting Berhad’s working team
Working teams
audit & risk Management Committee
President & Chief Operating Officer
Chief Financial Officer
heads ofdepartment
Board of Directors
executive Committee
Sustainability Governance Structure
genting BeRhAD
GENTING BERHAD | SUSTAINABILITY REPORT 201710
sustAinABility goveRnAnCe (Cont’D)
exeCutive CoMMittee
GentingBerhad’sExecutiveCommittee ischairedby thePresident&ChiefOperatingOfficer (“PCOO”)ofGentingBerhadandcomprisestheCompany’sChiefFinancialOfficer(“CFO”)andotherheadsofdepartments,aswellastheChiefExecutiveOfficerofGentingEnergy.TheExecutiveCommitteemeetseverymonthtoreviewandmakedecisionson material issues and strategies pertaining to the Company, Genting Energy and its direct unlisted subsidiaries,includingsustainabilityrelatedmatters.
TheSustainabilityReportofGentingBerhadisreviewedbytheCFO,approvedbythePCOOandthereafterreviewedbytheAudit&RiskManagementCommittee.
gRoup exeCutive CoMMittee
TheGentingGroupExecutiveCommitteecomprisestheExecutiveCommitteemembersofGentingBerhadandthekeysubsidiaries.TheGentingGroupExecutiveCommitteemeetingisamonthlygatheringofthePCOOs,CFOsandotherrepresentativesfromGentingsubsidiaries,whomeettoshareanddiscussonmaterialissues,strategiesandgrouprelatedmatters.Decision-makingisdonecollectivelybyallPCOOsongroup-relatedmattersprincipallytocoordinateorachievesomeconsistencyinactions,witheachPCOOandrelevantstaffdecidingfortheirowncompany’ssustainabilitymatters.ThePCOOofGentingBerhadnormallychairstheGentingGroupExecutiveCommitteemeetings.
woRKing CoMMittees
Each listed subsidiary has autonomy over the decision-making processwithin its own organisation, including themanagementofitssustainabilitymatters.
Within its own sustainability governance structure, each listed subsidiary has its ownSustainabilityWorkingTeam/SustainabilityDepartmenttomanageitssustainabilityinitiativesandoverseethepreparationofitssustainabilityreport.ThesustainabilityreportandexecutivesummaryofeachlistedsubsidiaryisprovidedtoGentingBerhad’sSustainabilityWorkingCommitteetofacilitateandpreparethesustainabilityreportofGentingBerhad.
PART 1
OUR SUSTAINABILITY APPROACH
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 11
stAKeholDeR engAgeMent
AtGentingBerhadandGentingEnergy,wehaveandwillcontinuetoengageregularlywithourstakeholders,togarnerconstructivefeedbacksandgainbetterunderstandingoftheirinterestsandconcernsaboutissuesthatcouldimpactourbusinesses.
Inoureffortstocollectdirectfeedback,weareawarethatnotmanyexternalstakeholdersarekeenonusingsurveysasaformofengagement.Theyprefertosendemails,lettersormeetinpersontocommunicatetheirfeedbacks,issuesorconcerns,ifany.Assuch,thedatacollatedfromexternalstakeholdersislimited.Wewillendeavourtoimproveonthedatacollationasourreportingjourneyprogresses.
Thestakeholdersthatweengageonaregularbasiscanbegroupedinto7maincategories,namelygovernmentandregulators;investors(shareholders,equityanalystsandpotentialinvestors);lenders(bankers,bondholdersandratingagencies);employees;jointventurepartners;suppliersandserviceprovidersandlocalcommunities.
stAKeholDeRengAgeMent
MethoDsFRequenCy AReAs oF inteRest ouR goAls
government and Regulators
• Officialmeetingsandvisits
• Consultativeandstatutory reporting
• Participationinindustryeventsandseminars
• Ongoing • Compliancewithapplicablelawsandregulations
• OverallEconomic,EnvironmentalandSocial impact of our organisation
Wecontinuetoengagewithgovernmentandregulatorybodies,providingregularupdates through statutory reporting and responding to theirqueries.Ourobjectiveisfullcompliancewithallapplicablelaws and regulations in order to maintainoperatinglicences.
investors(shareholders, equity analysts & potential investors)
• ShareholderGeneralMeetings(AGMs)
• AnnualReports• Analystbriefings• One-on-oneandsmall
group meetings• Corporate
announcements• Corporatewebsite• Investorrelationsteam
• Annually
• Quarterly• Ongoing
• Strongfinancialperformance
• Sustainabilityreporting
• Shareholdervalue
To maintain open and regular communicationswithinvestors,andprovideregularupdatesonourbusinessperformanceandstrategies.
lenders(Bankers, bondholders & rating agencies)
• Regularcommunication, including responding to all due diligence and account relationship enquiries
• Submissionoffinancialreports
• Ongoing • Creditworthiness• Timelyrepayment
of loan principal and interest
• Fulfilmentofloancovenants
Tobuildgoodworkingrelationships with our lenders, protect our strong credit standing and ensure continuity ofouroperations.Keepingtoclear terms, ensuring timely repayment and compliance with loanconditionsarekeyprioritiesforus.
employees • Annualappraisals• Employeeintranet
portal• Employeeknowledge-
sharing platforms• Eveningtalks• Newemployee
induction programme• Staffannualdinner
• Ongoing • Employeedevelopment
• Remuneration• Healthyandsafeworkenvironment
• EthicsandCodeofConducts
• Jobsatisfaction
Tocreatethebestworkplacewith high performance culture, good employee welfare, open communication and careeradvancementbasedonmeritocracy.
our stakeholder engagement
PART 1
OUR SUSTAINABILITY APPROACH
GENTING BERHAD | SUSTAINABILITY REPORT 201712
stAKeholDeRengAgeMent
MethoDsFRequenCy AReAs oF inteRest ouR goAls
Joint venture partners
• Regularmeetingsanddialogues
• Ongoing • AchieveJointVenturebusinessobjectives
To forge strong strategic partnershipsandadvocatesustainabilitypracticestoachievemutualbusinessobjectivesandperformancetargets.
suppliers and service providers
• Supplierselectionthroughpre-qualificationandtendering process
• Briefingsandmeetings• Relationship
management
• Ongoing • Fairandmutuallyagreeablecontractterms
• Compliancewithcompany policies andsustainabilityrequirements
• Timelypayments
Todrivesustainabilitypracticesacrossoursupplychain.
local Communities
• Employeevolunteerism• Donationsand
other philanthropic contributions
• Ongoing • Impactoncommunity investments
• Creationofemployment
• Betterunderstandingoftheenvironmentand social impact of ourcontribution
To support local communities in economic,environmentalandsocialdevelopment.
RegulAR engAgeMent with stAKeholDeRs
At Genting Berhad, we announce all material information through Bursa Malaysia and this information is also made availableonthecorporatewebsite toensureallshareholders, investors, lenders,businesspartnersandthegeneralpublicareupdatedwiththelatestdevelopmentsinatimelyandconsistentmanner.Over200meetingswereheldwithourlenders(bankers,bondholdersandratingagencies)andinvestorsin2017.
Genting Berhad’s Annual General Meeting (“AGM”) is an important yearly forum for dialogue with shareholders.Shareholders are encouraged toparticipate in theproceedings and theyhave theopportunity to ask any relevantquestionspertainingtothecompany’sannualreport, theresolutionsbeingproposedandontheoperationsoftheGroup.Justlikepreviousyears,in2017,wereceivedaletterfromtheMinorityShareholders’WatchdogGroupwithalistofshareholderquestionswhichwereansweredanddisclosedtoallshareholdersattheAGM.WealsoreceivedandansweredalistofEESquestionsfromanAsian-basedfundmanagerin2017.Therewerenoquestionsraisedbyourshareholderswithregardstoour2016SustainabilityReport.WereceivedaletterofgenerallypositivefeedbackfromBursaMalaysiapertainingtoourfirstsustainabilityreportwhenwewerefinalisingoursecondSustainabilityReportinearly2018.
Ourcorporatewebsiteatwww.genting.comhasadedicatedinvestorrelationssectionwhereshareholdersandotherinterested parties can find useful information relating to the latest financial results, announcements, annual report and othernews.
Theregularcommunicationswithstakeholdersprovidedourseniormanagementteamwiththenecessaryfeedbacksin2017tointernallyconductthematerialityassessmentprocess.
stAKeholDeR engAgeMent (Cont’D)
our stakeholder engagement (Cont’d)
PART 1
OUR SUSTAINABILITY APPROACH
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 13
MAteRiAlity AssessMent pRoCess
Throughregularengagementwithourstakeholders,weareabletogatherunbiasedmaterialfeedbacksthathelpustoassessandprioritiseourmaterialtopics. Amaterialityassessmentwasdoneinternallytoreviewthe5SustainabilityPillarsandmaterialtopicsreportedinthe2016SustainabilityReport,alongsidefeedbackscollectedfromvariousstakeholderengagementsthroughout2017. ThisassessmentwascoordinatedbythesustainabilityworkingteamofGentingBerhad,inwhichthedatain2017wascollatedandwhereapplicable, compared to theprecedingyear’sdata.Thedata included internal feedbacks fromrelevantheadsofdepartmentsandcontactpersonsfromGentingBerhadandGentingEnergy,whocommunicatedwithexternalstakeholdersin2017. UndertheguidanceoftheGentingBerhad’sExecutiveCommittee,thesecollateddataandfeedbacksin2017wereinternallyassessedtodetermineifthematerialmattersthatformedthe5SustainabilityPillarsin2016remainvalidin2017.Followingthisassessment, the5SustainabilityPillarswereupdatedandre-aligned in2017toprovideamorebalancedreportwithimprovedclarity. The fifth sustainability pillar has been updated to “community care” instead of “stakeholder engagement anddevelopment” with corporate social responsibility as thematerial sustainability topic of this pillar. The other foursustainabilitypillarshavebeenre-alignedwithupdatesontheirsustainabilitytopics.
5 sustAinABility pillARsno.
regulatory compliance
1Maintaining the integrity of our assets
2
Communitycare
3Corporateculture,brandingandreputation
4Leadership and succession planning
5
Materiality Matrix of genting Berhad & genting energy in 2017
MaterialTopics included in 2017 SustainabilityReportofGentingBerhad&
Genting energy
not Material
Importancetointernalstakeholders
High
HighLow
1
4
2
5
3
Importan
cetoexternalstake
holders
PART 1
OUR SUSTAINABILITY APPROACH
GENTING BERHAD | SUSTAINABILITY REPORT 201714
5 sustAinABility pillARs
The5SustainabilityPillars,updatedin2017,supporttheoverallsustainabilitydirectionofGentingBerhadandGentingEnergy,withcommoncorevaluesandsustainabilityprinciplesthattranscendacrosstheGentingGroup.
5 sustainability pillars of genting Berhad and genting energy in 2017
RegulatoryCompliance
Maintaining the Integrity ofOur Assets
Economic Performance
Investment Portfolio
Intellectual Property
System Efficiency
CommunityCare
Corporate Social Responsibility
Corporate Culture, Branding and
Reputation
Brand and Reputation
Ethical Business Conduct
ResponsibleProcurement Practices
Leadership and Succession Planning
Sustainability of Genting Berhad’s subsidiaries
Talent Attractionand Management
Employee Development
Our Workforce
Succession Planning
OccupationalSafety and Health
Environmental Management
Maintaining Licenseto Operate
Adequate and Reliable Financial Disclosures
PART 1
OUR SUSTAINABILITY APPROACH
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 15
The inter-connection between economic, environmental, social and governance factors and corporate financialperformanceisbecomingincreasinglycomplextodetermineinthecurrentcontext.Ourchallengethereforeinsustaininghighperformanceistoleverageonallkeyresourcesandassetstodaytoensurebusinesssustainabilityfortomorrow.
Themanagementapproachofeachofthe5SustainabilityPillarsandtheirmaterialtopics,isdisclosedinthesubsequentpagesofthisReport.
no. sustAinABility pillAR
MAteRiAltopiCs
gRi stAnDARDs 2016 BuRsA MAlAysiA’s sustAinABility
RepoRting guiDe2015 on ees
MAintAining the integRity oF ouR Assets
economic performance • Economicperformance • Economic
Systemefficiency • Systemefficiency • Economic
SustainabilityofGentingBerhad’ssubsidiaries
• Economicperformance • Economic
InvestmentportfolioofGenting Berhad
• Economicperformance • Economic
Intellectual property of Genting Berhad
• NotidentifiableunderGRIas an aspect
• Economic
RegulAtoRy CoMpliAnCe
Maintaining license to operate
• Compliance • Economic
Adequateandreliablefinancial disclosures
• Compliance • Economic
Environmentalmanagement
• Energy• Emissions• Effluentsandwaste• Water• Compliance
• Environment
CoRpoRAte CultuRe, BRAnDing AnD ReputAtion
Brand and reputation • NotidentifiableunderGRIas an aspect
• Social–marketplace
Ethicalbusinessconduct • Anti-corruption• Supplierassessmentforlabourpractices
• Social–workplace
Responsibleprocurementpractices
• Social–marketplace
leADeRship AnD suCCession plAnning
Ourworkforce • Employment • Social–workplace
Talent attraction and management
• Employment• Trainingandeducation
• Social–workplace
occupational safety and health
• Occupationalsafetyandhealth
• Social–workplace
Employeedevelopment • Trainingandeducation • Social–workplace
Succession planning • NotidentifiableunderGRIas an aspect
• Social–workplace
CoMMunityCARe
Corporatesocialresponsibility
• Localcommunities • Social–marketplace
2
5
3
4
1
Inadditiontothe2017assessment,wehavereferencedourmaterialtopicstoGRIStandards2016andBursaMalaysia’sSustainabilityReportingGuide2015onEESforeasiermapping,asshowninthetablebelow.
2017 MAteRiAl topiCs(ReferencingtoGRIStandards2016andBursaMalaysia’sSustainabilityReportingGuide2015)
PART 1
OUR SUSTAINABILITY APPROACH
GENTING BERHAD | SUSTAINABILITY REPORT 201716
eConoMiC peRFoRMAnCe
Weareaccountable toour investors for themanagementofourassetsandcapital.Measuringoureconomicandfinancialperformanceisvitalforustoevaluatetheeffectivenessofourassetsandcapitalmanagement,andensurethatweareontracktoachieveourfinancialgoals.Westrivetoenhanceourfinancialperformancecontinuouslytodelivervaluetoourinvestorsandstakeholders.
AsGentingBerhadisaninvestmentholdingandmanagementcompany,wemeasureeconomicperformancebasedontheeffectivenessofourassetsandcapitalmanagement.
GentingBerhadhasastrongfinancialtrackrecord,withconsistentgrowthinrevenueandassetssinceitsincorporationin1968. Inthelastthreeyears,theGrouprevenuegrewbyanannualaverageof5.4%,registeringarecordhighofRM20.0billionin2017.GroupEBITDAhasbeenconsistentlymaintainedataboveRM6billionsinceyear2010.
Weaimtomaintainourstrongfinancialstoachievelongtermgrowthandprofitabilityusingaprudentassetandcapitalmanagementapproach.
The table below highlights our financial performance in 2017. More information on our financial performance isdisclosedinGentingBerhad’sAnnualReport2017andavailableonlineatwww.genting.com.
*Defined as debt & equity, interest & dividends^ As at 31 December 2017
RM20.0billion2016:RM18.4billion
RM4.6billion2016:4.3billion
RM7.1billion2016:RM6.1billion
RM35.2billion2016:29.8billion
RM93.6billion2016:RM91.5billion
RM3.2billion2016:2.0billion
total Revenue
employee wages and Benefits
eBitDA
Market Capitalisation
total Assets
payments to providersof capital*
2017
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 1: MAINTAINING THE INTEGRITY OF OUR ASSETS
^
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 17
totAl Assets eMployeDMARKet CApitAlisAtion ^
40.0
RM billion
30.0
35.0
25.0
20.0
15.0
5.0
10.0
0
35.2
29.827.3
2015 2016 2017 2016 2017
94.0
RM billion
92.0
93.0
91.0
90.0
89.0
87.0
88.0
0
93.6
2015
91.5
88.5
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 1: MAINTAINING THE INTEGRITY OF OUR ASSETS
eBitDARevenue
2015 2016 2017
20.5
RM billion
19.5
20.0
19.0
18.5
18.0
17.0
17.5
0
20.02
18.4
18.1
7.2
RM billion
6.8
7.0
6.6
6.2
6.4
6.0
5.6
5.8
0
7.1
6.16.2
2015 2016 2017
^ As at 31 December 2017
GENTING BERHAD | SUSTAINABILITY REPORT 201718
systeM eFFiCienCy
Westrive toachieve thehighestefficiency inouroperating systemsand technology to supportourdailybusinessactivitiesacrossourGroup.
AtGentingBerhad,ourITresourcesprovidedailysupportservicestoensureourdailysystemsrunsmoothlyandarerisk-protected.Theyalsoensurethat theconnectivitywithoursubsidiaries throughemails,mobileandweb-basedcommunicationsaremaintainedandrisk-protectedatalltimes.Annualsurveyswereconductedtogatherfeedbackfromemployeeusers,coveringofficeautomationtools,theeffectivenessofITsystemsorapplicationsefficiencyandeffectiveness, ITpersonnel’scompetency inproviding ITservicesandeffectivenessofemployeeawarenesson thetopicofcybersecurity.Theconstructive feedbacksandsuggestionshaveenabledour IT resources to improveandfinetunebusinessprocessesandupgradespecificITfacilitiestoprovidequalityandtimelyservices.Nomajordowntimeorserviceinterruptionwasreportedin2017.
In2017,GentingEnergy’s660MW3 supercriticalcoal-firedpowerplant inBanten, Indonesia (“BantenPowerPlant”)producedover3,397millionkWh4ofelectricityinIndonesia.Equippedwithcurrentsupercriticaltechnology,theplanthasachievedmore than90%availabilitysince thecommencementof itscommercialoperations inMarch2017. Inrecognitionofthehighefficiencyachieved,BantenPowerPlantwasawardedbytheMinistryofEnergyandMineralresources of Indonesia as a recipient of the Indonesia Best electricity Awards 2017 under the category of the Best EfficiencyPowerPlant.
InGujarat,India,GentingEnergy’swhollyowned91.8MWwindfarminJangivillage,Gujarat,India(“JangiWindFarm”)produced 228million kWh in 2017, an amount equivalent to the electricity consumption of more than 212,0005 residentsinIndiaforayear.
sustAinABility oF genting BeRhAD’s suBsiDiARies
AsGentingBerhadisaninvestmentholdingcompany,thesustainabilityoftheprincipalsubsidiaries’businessesisvitalforgrowthandcontinuity.Ourlistedsubsidiariesintheleisure&hospitalitybusinesses,namelyGentingMalaysiaandGentingSingaporearethemajorcontributorstotheGroup’sfinancialperformance.
In2017,GentingMalaysiacontributed47%ofgrouprevenueand32%ofgroupassets,GentingSingaporecontributed37%ofgrouprevenueand31%ofgroupassetsandGentingPlantationscontributed9%tobothgrouprevenueandgroupassets.GentingEnergy,whichcontributed7%ofgrouprevenueand12%ofgroupassets,isourunlistedprincipalsubsidiary.
Whileeachlistedsubsidiaryoperatesindependentlyandformulatesitsowncorporatestrategies,wecontinuallyengagewiththemtounderstandhowtheirlatestcorporatestrategiesandbusinessoperationsreinforcetheoverallstrategiesoftheGrouptoachieveoperationalexcellenceandsustainablebusinesspractices.
3 MW refers to Megawatt4 kWh refers to Kilowatt Hour5 India’s annual electricity consumption per capita for year 2015-16 amounted to 1,075 kWh. This was retrieved from “Executive Summary for Power
Sector” (December 2017) issued by India’s Central Electricity Authority (www.cea.nic.in/reports/monthly/executivesummary/2017/exe_summary-12.pdf).
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 1: MAINTAINING THE INTEGRITY OF OUR ASSETS
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 19
and its Principal Subsidiaries, Joint Ventures and Associate as at 14 March 2018
GEnTinG MALAySIABERHAd*
GEnTinGEnERGY LiMiTEd
100%Resorts WorldLas Vegas LLC
55%PT Lestari BantenEnergi
49%Fujian Pacific Electric Company Limited
49%SDIC GentingMeizhou WanElectric PowerCompany Limited
100%GP Wind (Jangi)Private Limited
41.6%Lanco TanjorePower CompanyLimited
100%First World Hotels &Resorts Sdn Bhd
100%Genting GolfCourse Bhd
50%Resorts World IncPte Ltd
100%Widuri PelangiSdn Bhd
100%Papago Sdn Bhd
100%Genting New York LLC
100%Genting Hotel & Resorts ManagementSdn Bhd
100%Awana Hotels & Resorts Management Sdn Bhd
100%Genting Management and Consultancy Services Sdn Bhd
100%Resorts World Omni LLC
78%BB Entertainment Ltd
100%Genting UK Plc
100%Genting Alderney Limited
100%Genting Solihull Limited
Notes:The above chart summarises the shareholding percentages of the Genting Group’s principal operating companies.* listed on Bursa Malaysia Securities Berhad** listed on Singapore Exchange Securities Trading
limited
(7916-A)
*
GEnTinGSinGApoRE pLC**
100%Resorts World atSentosa Pte Ltd
52.7% 100%49.4%
Leisure & Hospitality
Plantations
Biotechnology100%Oakwood Sdn Bhd
100%Genting Properties(UK) Pte Ltd
100%Resorts World Miami LLC
GEnTinG PLANTATIONSBERHAd*
100%Genting SDCSdn Bhd
100%Genting Oil MillSdn Bhd
100%Genting Plantations (WM) Sdn Bhd
63.2%GlobalIndoHoldings Pte Ltd
95.5%ACGT Sdn Bhd
100%Genting PropertySdn Bhd
50%Genting SimonSdn Bhd
100%Genting HighlandsPremium OutletsSdn Bhd
51.6%
100%Genting TanjungBahagia Sdn Bhd
100%AsianIndoHoldings Pte Ltd
73.7%PalmIndo Holdings Pte Ltd
72%Genting MusimMas Refinery Sdn Bhd
Property
Energy
Investment Holding & Management Services
95%Genting Oil KasuriPte Ltd
95%Genting CDXSingapore Pte Ltd
group Corporate structure
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 1: MAINTAINING THE INTEGRITY OF OUR ASSETS
GENTING BERHAD | SUSTAINABILITY REPORT 201720
Part 2of thisReport highlights the sustainability summary andEESperformancesofGentingBerhad’s three listedsubsidiaries,namelyGentingSingapore,GentingMalaysiaandGentingPlantations.
totAl AssetsMARKet CApitAlisAtion ^
GeNM: Genting Malaysia BerhadGeNp: Genting plantations BerhadGeNS:GentingSingaporePLCGeNe: Genting energy Limited
40
35
30
20
25
15
5
10
2015 2016 2017
GeNM GeNp GeNS GeNe
60
50
40
30
20
10
2015 2016 2017
GeNM GeNp GeNS
RM billion RM billion
Revenue
10
8
6
2
4
2015 2016 2017
GeNM GeNp GeNS GeNe
RM billion
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 1: MAINTAINING THE INTEGRITY OF OUR ASSETS
^ As at 31 December 2017
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 21
investMent poRtFolio oF genting BeRhAD
Blendingelementsofsustainabilityanddiversificationintoourbusinessplanning,decision-makingandinvestmentshelpustobetterdiscerntheenvironmentalandsocietalrisksthatthreatennotonlyourbusinessesbutalsothestabilityoftheworldwelivein.
At Genting Berhad, we invest in companies with potential for long term sustainable growth. We adopt thematicsustainable investing into various social and environmental-related industries such as life sciences and renewableenergy space,with the intentionof generating positive impacts that can improve the quality of our products andmankind,alongsidefinancialreturns.
Ourinvestmentportfolioincludesanumberoflifescienceandbiotechnologycompaniesthatareatdifferentlevelsofresearchanddevelopment(“R&D”)stages.
WeacknowledgethatinvestmentsinanyR&Dcanberiskierthanotherinvestments,asthesuccessrateisuncertainandthegestationperiodtoanybreakthroughdiscoverycanbelong.SomecompaniesmayfinditnoteconomicallyviabletoinvestinR&Dcompanies.Nevertheless,asaresponsiblecorporation,wearecommittedtofindnewsolutionstoimprovethequalityofhealthofmankindandtheworldthatwelivein.
OurinvestmentsinbiotechnologyhaveenabledtheGentingPlantationsteamtoconductresearchanddevelopmentfocused on increasing yield and productivity of oil palm. Through our life science investments such as TauRxPharmaceuticals Limited, Genting TauRx Diagnostic Centre Sdn Bhd and Cortechs Lab, Inc., we aim to find newtreatmentsforneuro-degenerativediseasessuchasdementiaingeneralandAlzheimer’sDiseaseinparticular.
Ourinvestmentportfolioincludes:
intelleCtuAl pRopeRty oF genting BeRhAD
At Genting Berhad, we recognise that our intellectual property (“IP”) rights, in particular “RESORTS WORLD” and“GENTING”trademarksandbrandnames,arevaluablecompanyassets.Our IPrightssupport thecontinuationandgrowthofthevariousbusinessesoftheGentingGroupacrossthemanyjurisdictionswhichtheGroupanditsaffiliatesoperatein.Ourbrandsaretrustedbyourcustomers.
WestrivetoprotectourIPrightsandusethemeffectively.WearefirminenforcingourIPrightsandactionsaretakenagainstthirdpartieswhoinfringeonourIPrightsinordertoprotectourbrandvalueandreputation.Wealsorespectthirdparties’IPrights.For2017,therewasnomateriallitigationinvolvingIPrightsinfringement.
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 1: MAINTAINING THE INTEGRITY OF OUR ASSETS
GENTING BERHAD | SUSTAINABILITY REPORT 201722
Complyingwith laws, rules and regulations andeffectivemanagementof natural andhumanresourcesareelementaltoourorganisation.Goingbeyondcompliancehelpsustoreducecosts,bettermanagerisksandconstantlycreatevalueforallourstakeholders.
MAintAining liCense to opeRAte
Wecomplywithallregulatoryrequirementstoensurebusinesscontinuity.Failuretodosomayresultintherevocationoflicencesthatarerequiredtocarryoutourcorebusinessactivities.Thiswouldundermineourabilitytooperateasagoingconcern,therebyloweringinvestors’confidenceinourorganisation.
Ensuringcasinogamingregulatorycomplianceisaresponsibilitythatwedonotcompromiseon.SomejurisdictionsalsorequirelicensingofourindividualBoardmembersandseniormanagementandtherefore,theyhavetobevigilantandknowledgeableatalltimestoensurecompliancewithconditionsimposedbyregulators.
Our internal systems and processes help to track andmonitor all applicable regulatory requirements. In addition,frequentengagementwith regulatorshelpsus tobetterunderstand these requirements. In theevent thatwe facepractical issues and concerns in meeting any requirements, these would also be highlighted and discussed withregulatorstojointlyfindanappropriatesolution.Wedidnotincuranysignificantfinesandnon-monetarysanctionsfornon-compliancewithlawsandregulationsin2017.
ADequAte AnD ReliABle FinAnCiAl DisClosuRes
Weaimtoupholdtheintegrityinourfinancialreporting.Ourboardofdirectorshavetheresponsibilitytoensurethatthequarterlyreports,annualfinancialstatementsaswellastheannualreviewofoperationsintheannualreportsarepresentedinamannerwhichprovidesabalancedandcomprehensiveassessmentoftheGroup’sperformanceandprospects.
OurfinancialsaredisclosedinaccordancetotheFinancialReportingStandards,theMalaysianAccountingStandardsBoardApprovedAccountingStandardsinMalaysiaforEntitiesOtherThanPrivateEntities,whichgiveatrueandfairviewofthestateofaffairsoftheGroupandCompanyattheendofthefinancialyearandthecashflowsoftheGroupandtheCompanyforthefinancialyear.
More information can be found in the Corporate Governance Overview Statement, as disclosed in the AnnualReport2017.
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 2: REGULATORY COMPLIANCE
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 23
4.0
Figure B: Direct Carbon emissions (scope 1)
Car
bo
n e
mis
sio
ns
(Mill
ion
to
nn
es C
o2)
Figure A: Direct energy Consumption
en
erg
y C
on
sum
pti
on
(t
J)
IndonesiaIndonesia
3.5
3.0
2.5
40000
2.0
30000
35000
25000
1.5
20000
15000
0.5
1.0
5000
10000
00
0.00116
3.101
33,854
ChinaChina
0.039682 0.036635
2016
2017
2016
2017
enviRonMentAl MAnAgeMent
The global energy regulatory landscape6 is directed towards efficient energy consumption and domestic energysecurity.Inlinewiththis,westrivetoexplorecleanerandmoreefficientwaystoreduceourcarbonfootprintresultingfromenergyconsumption.Wearecontinuingoureffortsthroughregularmonitoringofenergyusageofouroperationsandadoptingenergyefficienttechnologiesinouroperations,suchasthesupercriticaltechnologyinourlatestpowerplant.
In this section,our reporting isonGentingEnergy, as itspowergenerationandoil&gasbusinessesnaturallycallforgreaterresponsibilityinmanagingtheenvironmentalimpactfromitsoperations.GentingEnergy’senvironmentalmanagementisbasedonthesekeyareas–energyconsumption,carbonemissions,wasteandeffluentsandgreenhousegasesemissions.
energy and Carbon Footprint
GentingEnergy’swhollyownedJangiWindFarmistheGroup’sfirstrenewableproject.Asitdoesnotconsumeanyfueltogenerateelectricity,theJangiWindFarmispartoftheGroup’seffortstobalanceitspowergenerationmixtoincludecleanenergywithinitsportfolioofpowerplants.Todate,JangiWindFarmhasgeneratedover1,365GWh7 of electricitytherebycontributingtowardstheIndiangovernment’swindenergyprogramme.
In 2017, Genting energy consumed 34,536 TJ8ofenergyfromcoal,naturalgasandfuel;over98.0%ofwhicharosefromcoalconsumptioninIndonesiawiththeremainingproportionfromnaturalgasandfuelinChinaandIndonesia.The carbon emission correlated to such direct energy consumption translated to 3.149 million tonnes of CO
2 in
2017.Theyear-on-yearincreaseinboththedirectenergyconsumedanddirectcarbonemissioncoincidedwiththecommencementofBantenPowerPlantinMarch2017.OurIndianoperationsarenotdisclosedineitherFigure A or Figure BastheJangiWindFarminIndiadoesnotconsumeanyfueltogenerateelectricity.
6 The energy and emissions policies and regulations include Malaysia’s Energy Commission Act (2001), Malaysia’s Efficient Management of Electrical Energy Regulations (2008), Indonesia’s Law No.30 (2007) and National Energy Policy (Government Regulation No. 79/2014), India’s Electricity Act (2003), China’s 13th Five-year Plan (2016-2020).
7 GWh refers to Gigawatt Hour8 TJ refers to Terajoule9 The emission factor for Banten Power Plant is based on Indonesian Environmental Affairs and Forestry Regulation for business emissions whereas
the other emission factors are based on IPCC Guidelines for National Greenhouse Gas Inventories (2006).
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 2: REGULATORY COMPLIANCE
GENTING BERHAD | SUSTAINABILITY REPORT 201724
2016
2017
2016
2017
Figure D: indirect Carbon emissions (scope 2)
Car
bo
n e
mis
sio
ns
(to
nn
es C
o2)
Figure C: electrical energy Consumption
en
erg
y C
on
sum
pti
on
(Meg
awat
t h
ou
r)
ChinaChina IndonesiaIndonesia India India
5,000
2,500
3,000
3,500
3,0002,000
4,000
1,5002,000
00
1,000
1,000
50093 7293 72215 159
1,063 961
3,869
2,867
971 877
As detailed in Figure C and Figure D, theoverall electrical energyconsumptionand the resultingcarbonemissionincreasedin2017ascomparedto2016.Thiswasmainlyattributabletotheelectricalenergyconsumedduringplannedoutageof thenewlycommencedBantenPowerPlant.As for theChinaand Indiaoperations, theelectricalenergyconsumptionin2017wasconsistentwith2016.
waste and effluents
Wastemanagementisanindispensableelementofeffectiveresourcestewardship.In2017,GentingEnergygenerated46,811 tonnesofwastecompared to5,429 tonnesofwaste in2016.Nearlyallof the increasewas from industrialwastegeneratedbytheBantenPowerPlant.Thoughcategorisedashazardous,suchindustrialwastearehandledbyauthorisedvendors forproperdisposalorsubsequentusage.Non-hazardouswastesare reusedor recycledwherepossible.
Theincreasewasslightlymitigatedbyadropinthesolidwastefrom5,409tonnesin2016to74tonnesin2017inChina’soperationsastherewerenodrillingactivitiesin2017.
Inaddition,GentingEnergygenerated686.7millionm3ofwastewatereffluentsin2017.ThewastewatereffluentswerelargelyattributedtotheBantenPowerPlantwhichdrawsseawaterforitsoperations.Alltheeffluentsweretreatedtomeethighestapplicableregulatoryrequirementsintherespectivecountriesofoperationpriortotheirdischarge.
greenhouse gases emissions
Wearecommittedtocomplywiththehigheststandardsonwhatwemayreleasetotheenvironmentintheformofgasemissions.Weaimtoreduceemissionsperunitofelectricitythatweproducebyintroducingandinvestinginhighlyefficienttechnology.
The newly commissioned Banten power plant uses supercritical technology designed with priorities on operational efficiency and emissions reduction. Supercritical technology ismore efficient in using less coal to produce eachmegawatt-hourofpowerandemittinglessgreenhousegasessuchasNitrogenOxides(NO
2),SulphurDioxide(SO
2)
andparticulatematter.Furthermore,theBantenPowerPlantwhichisfittedwithcleancoaltechnology,iscurrentlyoperatingwellwithintheIndonesia’sregulatorylimitsofgasemissions.
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 2: REGULATORY COMPLIANCE
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 25
BRAnD AnD ReputAtion
Ouridentity isentrenchedinvariousbrands10thatwecarry.Henceforth, it is imperativethatweprotectourbrandsat all times.Whilemarketing efforts are done by respective operating teams to serve their branding objectives, aconsistentcorporatebrandimageisencouragedacrossallGentingentities.Additionally,allourtrademarksandIP11 are safeguardedatGentingBerhad.OurGentingbrandisoneofthemostrecognisablebrandsintheregion,andamongMalaysia’stopbrands12.
Ourreputationremainsoneofourgreatestattributesandwevalueconstructivefeedbackstoenableustoenhanceourbrandreputation.Wemaintainopenandregularcommunicationswithourregulatorsandtheprofessionalinvestmentcommunitythroughperiodicbriefings,face-to-facemeetings,conferencecallsandsitevisits.
Astransparencyandaccountabilityarethecornerstonesofeffectivestakeholderengagement,weendeavourtodiscloseallmaterialcorporateinformationthroughtheappropriatechannelsinatimely,accurateandcompletemanner.Ourannualgeneralmeetingisausefulandinteractiveforumfordirectengagementwithshareholders.
ethiCAl Business ConDuCt
Foroverhalfacentury,ourGentingbrandhascontinuedtogrowglobally.Witheverymilestonethatwereach,ourrootsgrowdeeperandourpresenceisfurtherestablished.Maintainingaconsistentbrandimageacrossallourbusinessesisintegralforustoenternewindustriesandthriveinthosewearealreadygrowingin.
10 These brands include “Resorts World”, “Maxims”, “Crockfords” and “Genting Club”.11 See more in “Maintaining the Integrity of Our Assets” section. 12 Genting Berhad was ranked 2nd in “Top 100 Malaysia Brands” by Brand Finance and “Top 5 Best Managed Companies” and “Top 10 Best at Corporate
Social Responsibility” in Malaysia by Financial Asia in 2016.
core valueshARD woRK honesty
loyAlty
CoMpAssion
hARMony
efficiency
Workefficiently,committed,engaged and perform at the highestpossiblestandards
Respo
nsib
ility
Responsibletowardsour
communityandenvironm
ent
pro
fession
alism an
d eth
ics
pro
fession
al and
ethical in
han
dlingbusin
essdealin
gs
Theprinciplesandvaluesespousedbythe
lateTanSriDato’Seri(Dr)LimGohTong,the
FounderoftheGentingGroupthroughout
his lifetime, were simple yet profound.
Thesevaluesnamely-HardWork,Honesty,
Harmony, Loyalty and Compassion have
alwaysbeenembeddedinourworkculture
and business practices, and are known
collectivelyasthegenting Core values.
They form the underlying workplace
principles for our employees, covering
professionalism and ethics, efficiency and
responsibility and reflect our continuous
pursuittoenhancethecorporatevaluesof
theGentingGroup.
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 3: CORPORATE CULTURE, BRANDING AND REPUTATION
GENTING BERHAD | SUSTAINABILITY REPORT 201726
Ethicalbusinessconductisofgreatimportancetousinremainingtruetoourrootsandvalues.OurpoliciessetoutintheCodeofConductandCodeofEthicscombatcorruptionandreinforceourcommitmenttothevisionandvaluesoftheGentingGroup.GentingGrouphasagroup-wideWhistleblowerPolicy.ThePolicysetsoutprocedureswhichenablesemployees,directors,contractors,consultantsandvendorstoraiseconcernsregardingactualorsuspectedunethical, unlawful, illegal, wrongful or other improper conduct and also sets out the process for managing any action, intimidationorharassmentagainstawhistleblower.
WecommunicateandinstitutionalisetheseCodestoeverynewandcurrentemployeetoensuretheyupholdandalignthemselveswithourethicalstandards.Wehavea‘zero-tolerance’policyforcorruptionandbreachesofourCodeofConduct.Thereareprogrammes,processesandsystemsinplacetopromoteandmonitorcompliance.In2017,therewerenoconfirmedincidentsofcorruptionorbreachesofourCodeofConduct.
GentingBerhadhasacommitteeknownastheWhistleblowerCommittee(“WBC”),comprisingthePCOOofGentingBerhad,theCFOofGentingBerhadandtheCEOofGentingEnergy.TheSecretariatoftheWBCistheLegalDepartmentofGentingBerhad.
Acomplaintmaybemadeinseveralways:
► Bycompletingtheformsandsubmittingthecompletedformsinasealedenvelopemarked“Private&Confidential”totheSecretariatoftheWBC;
► Bymakingacomplainttotheheadofdepartment;
► BymakingacomplaintdirectlytoanyWBCmemberortheSecretariat;or
All matters discussed during investigations are kept confidential. There were zero reported cases through thewhistleblowingchannelin2017.
ResponsiBle pRoCuReMent pRACtiCes
Ourprocurementsystemsandprocessesensure thatweupholdresponsibleprocurementpractices.Our initiativesstartrightatthesupplierselectionprocess,wherevarioussustainabilityconsiderationsincludingfairlabourpracticesandsafetyrequirementsareembeddedintoourtermsandconditions.
Ensuringthatoursuppliesandservicesareethicallysourcedisofparamountimportance.Thesuppliersweworkwithmustmeet standardsof ethics andbusiness integrityonboth social andenvironmental criteria.Ourprocurementresourcesprioritiseminimisingsuchrisksinthesupplychainandencourageourbusinesspartnerstomakecontinuousimprovementtowardssustainablebusinessconduct.
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 3: CORPORATE CULTURE, BRANDING AND REPUTATION
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 27
ouR woRKFoRCe
EmployeesformanintegralpartoftheGentingGroupandweremaincommittedtohumanresourcedevelopment.TheGentingGroupprovidedfulltimeemploymenttoover55,000people13ofdiversenationalitiesacrosstheworldwith27%Malaysians14andtheremaining73%fromothercountriesincludingbutnotlimitedtoSingapore,Indonesia,China,UnitedKingdom,UnitedStatesofAmericaandBahamas.Themaletofemaleemployeeratiosis66:34withagebelow30(28%),between30to55(67%)andabove55(5%). ThejobsgeneratedbytheGroupincreasedbyoverallaverageof10%in2017,duemainlytotheexpansionofoperatingteamsinGentingMalaysiaandGentingPlantations.
Genting Berhad has 174 employees and Genting Energy has 1,013 employees in 2017. The combined number ofemployeesin2017was1,187,whichwas2%lowercomparedto2016,duemainlytonaturalattritionofemployees.AllofGentingBerhad’semployeesarebasedinthecorporateheadofficesinWismaGenting,Malaysia.AllofitsseniormanagementareMalaysians.ForGentingEnergy,95%ofitsemployeesarebasedinoperatingunitsinIndonesia,IndiaandChina.Theemployeedatadisclosedin2016hasbeenrestatedtobecomparableto2017.
13 Full-time employees from Genting Berhad, Genting Malaysia, Genting Singapore, Genting Plantations and Genting Energy as at 31 December 2017.14 Malaysians comprised Malays (42%), Chinese (43%), Indians (9%) and Others (6%) as at 31 December 2017.
Peopleareourmostvaluableresourceandtheyareat theheartofeverythingwedo.Our ultimate success and achievements are a result of their high-performance andcommitment.Asanequalopportunityemployerthatembracesdiversityintheworkplace,westrivetomaintainaninclusiveworkculturethatsupportsdiversetalenttocontributepositivelytothegrowthandproductivityinlinewithGenting’svisionandmission.
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 4: LEADERSHIP AND SUCCESSION PLANNING
GENTING BERHAD | SUSTAINABILITY REPORT 201728
tAlent AttRACtion AnD MAnAgeMent
AtGentingBerhadandGentingEnergy,emphasis isplacedonattractingandrecruiting thebest talents to runourorganisation.Subsequently, retaining themandpositioning them to succeed inourorganisationareequally, ifnotmore, important.Westrivetoengageandretainourpeople,andareconstantly introducinginitiativesandactivitiestobooststaffmoralearoundpositiveworkenergy.Thisphilosophyallowsustonurtureaculturethatempowersourtalent,encouragesengagementandbuildsapipelineofhigh-performingfutureleaders.
gender Diversity
TheGentingGroupstronglybelievesintheprofessionaldevelopmentofallemployees,bothfemaleandmale.Womenofalllevelsshouldenjoyequalityintheworkplace.
AtGentingBerhad,afemaledirectorwasappointedin2017,bringingupthefemalegendercompositionfromzeroto12.5%.Womencomprised72%ofGentingBerhad’semployeesand64%ofitsmanagementteamin2017.Aswomenmanagersformed59%ofthemanagementteamin2016,therewasanincreaseintheproportionofwomenmanagers inGentingBerhadin2017.
genting Berhad - employees by gender genting Berhad - Managers by gender
100% 100%
80% 80%
60% 60%
40% 40%
0%
20% 20%
20172016
women
men
women
men
72%
28% 36%
72%
28%
59%
41%
201720160%
64%
Fair employment practices
AtGentingGroup,weseediversityasacompetitiveadvantageforourorganisation.Westrivetocreateaworkplacewherepeoplefromdiverseethnicitiesandcultures,withmultipletalentsandpassion,cometogethertoworksuccessfullyasateam.
AsstatedinourCodeofConduct,weprohibitallformsofdiscriminationintheworkplace–everyindividualhasanequal right and voice tomake a difference. Fair treatment and equitable opportunities are given to all employeesregardlessoftheirbackground.
In our efforts to establish fairness in the workplace, our employees can voice their grievances through multiplecommunicationchannels.OurHumanResourceteamcloselymonitorsanyconcernsandwilladdressthemjointlywiththerespectiveSupervisorsandHeadsofDepartments,whichmayincludedisciplinaryactionswithintheframeworkoflocallawsandpractices,ifnecessary.
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 4: LEADERSHIP AND SUCCESSION PLANNING
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 29
TheemployeeturnoverratebasedonthecombinednumberofemployeesofGentingBerhadandGentingEnergy,averagedat11% in2017. In2016, the turnover ratewasbasedonGentingBerhad’semployeesonly.The re-statedturnoverratein2016forcomparativepurposewasat7.8%.Themarginalincreasewasmainlyduetotheretirementofsomeseniorexecutives.OurmanagementteamwillmonitorthistrendcloselywithrespectiveHumanResourceteamsto plan more structured succession programmes for retiring employees and to introduce more employee engagement programmesin2018.
The employee hiring rate based on the combined number of employees ofGenting Berhad andGenting Energy,averaged23%in2017.There-statedhiringratein2016forcomparativepurposewasat19.5%.Thehigherhiringratein2017reflectedthegrowingnumberofnewemployeesjoiningGentingBerhadandGentingEnergy.
genting energy - employees by gender genting energy - Managers by gender
100% 100%
80% 80%
60% 60%
40% 40%
0%
20% 20%
20172016
women
men
women
men
18.0%
82.0% 84%
18.4%
81.6%
19%
81%
201720160%
16%
AtGentingEnergy,womencomprised18.4%ofitsemployeesand16%ofitsmanagementteamin2017,inlinewiththepowergenerationandoil&gasoperations,whicharegenerally“male-dominatedindustries”.
Benefits
TheGentingGroupofferscomprehensiveandcompetitivebenefitprogrammestoattractandretaintalents.Regularassessmentsareconductedontheadequacyofourbenefitsonacountry-specificbasisandthevaluedelivered iscomparedwiththatoftheindustry.Benefitsdifferbyemploymentcategoryandbycountryandtheyincludehealthcareandinsurance,disabilityandinvaliditycoverage,parentalleave,retirementgratuityandothers.
Recruiting the Millennials
Asthemillennialgenerationgrowsintheworkforce,weunderstandtheneedtodevelopnewengagementmodelstobridgethegenerationaldifferences.57%ofnewemployeeshiredbyGentingBerhadandGentingEnergyin2017,aremillennials.Webelievemillennialsareadynamicgenerationofworkersandthosewiththesuitableskillsetswillbeinhighdemand.Totargetthisagegroup,wehaveestablishedinternships,scholarshipsandothertailoredoutreachprogrammesliketheGentingCareerFacebookpage.
employee turnover Rate:
11% in 2017(2016:7.8%)
employee hiring Rate:
23% in 2017(2016:19.5%)
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 4: LEADERSHIP AND SUCCESSION PLANNING
GENTING BERHAD | SUSTAINABILITY REPORT 201730
Inaddition,theUniversitiMalaya-TanSri (Dr)LimGohTongEndowmentFund,whichwasestablishedbyGentingBerhadin2009withaseedcapitalofRM1million,hasbenefittedover2,500studentsfromtheuniversity’sFacultyofBusiness&Accountancy,byprovidingsustainablefundingeveryyeartosponsorscholarships, internationalstudentexchanges,overseasstudytripsandothereducationalprogrammes.
oCCupAtionAl sAFety AnD heAlth
TheGentingGroupadvocatesaworkplaceculturethatemphasisesontheimportanceofOccupational,SafetyandHealth (“OSH”) in thedailyoperationswith focusonaligning to industry’sbestpractices. This is achieved througha combination of risk assessment, identification of occupational hazards, safety trainings, development andcommunicationofOSHpolicies,aswellaseffectiveimplementationofOSHstandardoperatingprocedures(“SOP”).Moreimportantly,opendialogueswithemployeesareinculcatedtoinstilasenseofresponsibilityfortheirownsafetyandthatofothers.
employee wellness
Havingahealthymindandbodyreducestheriskofaccidentsduetoinattentionandlackoffocus.Inadditiontoprovidingapanelofclinicdoctorstoallexecutivesandexecutivemedicalhealthchecks,hospitalisationandotherhealthbenefitstoseniorexecutives,theGroupalsospendconsiderableresourcestoeducatethemonhealthynutritionalhabits.Forexample,in2017,aseriesofHealth&WellnesstalkswereheldbyGentingBerhadatitscorporateheadofficeinWismaGentingtopromoteknowledgesharingandencourageahealthylifestyleamongemployees.
TherewaszeroworkplacefatalityrecordedbyGentingBerhadandGentingEnergyinthepast3years.
Tai Chi practice session for employees
zeRo workplace fatalityin the past 3 years
GentingEnergy’sChinajointventureoperationrecordedasinglenon-fatalinjuryincidentin2017.AppropriatestepsweretakenfollowingthoroughinvestigationtopreventsimilarincidentswithintheGentingEnergygroup.In2018,thetargetforGentingEnergyremainszeroreportableseriouswork-injuryrelatedincident.
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 4: LEADERSHIP AND SUCCESSION PLANNING
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 31
eMployee DevelopMent
EmployeesplaypivotalrolesinadvancingtheGentingGroup’sbusinesseswiththeuniqueandvaluableskillsetsthattheybring.Tothatend,weinvestintheirpersonaldevelopmentandconstantlyencouragethemtoharnesstheirpotentialtothefullest.
engaging our employees
our Group consistently engage with its employees and empower the management to interact with their teams openly andjudiciously.Goodemployeerelationsarecriticalinmaintainingemployeemotivationandfulfilmentoftheirneeds.Wedothisinamyriadofways–fromdepartmentalfestivitiesandcelebrationstoeveningtalksanddinners–weareconstantlycomingupwithnewinitiativestofostervaluablerelationshipswithourpeople.
education & training
AttheGentingGroup,wechampiontheideaofcontinuouslearningforouremployeestobroadentheirknowledge,skills and competencies for their current and future roles. Our Group is committed to providing in-house andcross-functionaltraining,andingivingopportunitiestoouremployeestoachieveaccreditedworkrelatedcertificationsandattendotherexternalprogrammes. The traininghours in2017havebeen re-classified tocoveronly formalorcertified trainingcoursesundertakenbyemployeesofGentingBerhadandGentingEnergy. Eachemployee spent anaverageof 13hours in various formaltrainingprogrammesin2017.
Career Advancement
We encourage employees and their superiors to have regular conversations about their work performance. Ourperformance review takes place on a yearly cycle for all employees. This enables our employees to identify theirperformancegapsanddevelopmentneeds.Managersarenotonlyresponsibleforcoachingtheirpeopletosucceedintheircurrentpositions,butalsotohelpthemgrowtowardstheirfutureaspirations.
suCCession plAnning
We recognise that a systematic approach is necessary in ensuring leadership continuity. Hence, we constantlystrengthenour performancemanagement system, engagingour high-performing employees to set stretched keyperformanceindicators(“KPIs”)andassumebiggerrolesandresponsibilities.Careerdevelopmentplanningbasedonemployees’developmentneedsandtheinputoftheirsuperiorsarealsoimportantforustoidentifyandconsiderourfutureleaders.
Forinstance,wehaveenhancedtheperformancemanagementsystemwithdepartmentperformancematrixasaguideforheadsofdepartmentsandlinemanagerstosetindividualKPIsfortheiremployeesandincludedcareerplanningsectiontofacilitateproperdevelopmentplansfortheemployees.Wealsocontinuouslyreviewoursuccessionplanningstrategytoidentifyanddevelophighpotentialstoensuresufficienttalentpoolforfuturesuccessionandleadershipneeds.
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 4: LEADERSHIP AND SUCCESSION PLANNING
GENTING BERHAD | SUSTAINABILITY REPORT 201732
CoRpoRAte soCiAl ResponsiBility
TheGentingGroupseekstobuildmutuallybeneficialrelationshipswiththecommunitieswhereweoperateandwiththesocietyatlargethroughactiveengagement.OurCorporateSocialResponsibility(“CSR”)orcommunityphilanthropyactivitieshavealwaysbeenanintegralpartofenhancingourcorporatevaluesforthebettermentofsociety.
OurGroupcontributesregularlyincashandin-kindtovariouscharities,foundationsandsectorsofthecommunitytosupporttheunderprivilegedandthelessfortunate,reachingouttodifferentsectorsofthecommunityirrespectiveofracecreedorreligion.Over120,000peoplebenefitedfromourGroupCSRactivitiesin2017.
TheCSRactivitiesofourlistedsubsidiaries,namelyGentingSingapore,GentingMalaysiaandGentingPlantationsaredetailedintheirsustainabilityreports,whichareavailableontheirrespectivecorporatewebsites.TheCSRactivitiesofGentingBerhadandGentingEnergyin2017aresummarisedinthetablebelow.
• GentingBerhademployeestookpartinthisannualcharitablerunorganisedbyBursaMalaysiatoraisefundsforYayasanBursaMalaysia(BursaMalaysiaFoundation).AtotalofRM28,000wascontributedbyGentingtosupportthelocalunderprivilegedcommunityinMalaysia.
BuRsA Bull ChARge Run 2017
• Since2009,theestablishmentofUniversitiMalaya-TanSri(Dr)LimGohTongEndowment Fund by Genting Berhad and Universiti Malaya has providedannualfundingtostudentsfromtheFacultyofBusiness&Accountancyonscholarships and sponsorships for international educational and research-based programmes. A total of RM60,000 from the endowment fund’sdividendincomewasusedin2017tosponsoragroupstudytriptoIndonesiaandstudentexchangeprogrammestoJapan,HongKongandSouthKorea,benefitting30students.
univeRsiti MAlAyA - tAn sRi (DR) liM goh tong
enDowMent FunD
• Over 100 employees fromGenting Berhad andGenting Energy corporateofficesparticipatedinblooddonationdrivesheldquarterlyinWismaGenting.In 2017, 53 ofGenting Energy’s employees participated in blood donationdrivestoreplenishthelocalcommunitybloodsupplyforTelukBintuniHospitalinWestPapuaandRedCrossSocietyinCilegonCity,Java,Indonesia.Eachpintofdonatedbloodcollectedcouldpotentiallysaveupto3lives.
quARteRly BlooD DonAtion
• Sponsored 10 sets of computers to schools around Banten area andbenefittingover1,122studentsayear.
sChools (CoMputeRs)
• Educatingthelocaluniversitystudentsandcommunitythroughlecturinginseveraluniversities inSorong,ManokwariandJayapurainIndonesiaonthesubjectofoil&gasexplorationactivities.
• Benefittedover175studentsandfacultymembers.
oil & gAs geneRAl leCtuRe
• Sponsored localcommunityactivitiessuchascommemorationofreligiousfestivities,NationalDaycelebrations,MountAgungEruptionDisasterRelief,sports,localcultureandmasscircumcisionactivitiesinIndonesia.
• Benefittedabout3,500villagersaroundGentingEnergy’soperations.
CoMMunity outReACh
PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS
PILLAR 5: COMMUNITY CARE
CsR Activities in 2017 – genting Berhad and genting energy
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 33
PART 2SUSTAINABILITY
SUMMARY
• Genting Singapore PLC
• Genting Malaysia Berhad
• Genting Plantations Berhad
GENTING BERHAD | SUSTAINABILITY REPORT 201734
genting singApoRe plC sustAinABility suMMARy
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 35
ABout genting singApoRe
Genting Singapore is a renowned worldwide brand leader in sustainable integrated resort development, widelyrecognised for its award-winning flagship project ResortsWorld Sentosa.Genting Singapore is one of the largestcompaniesinSingaporelistedontheMainboardofSingaporeExchange(“SGX”),andaconstituentstockoftheFinancialTimesStockExchange100Index(“FTSE”)StraitsTimesIndex,aswellastheSGXSustainabilityLeadersEnhancedIndexandSustainabilityLeaders Index.Through itscommitment to sustainabledevelopment,GentingSingaporeaims todevelopworld-classintegratedresortsthattransformdestinations,createjobsandre-investinlocaleconomies.
woRlD-ClAss AttRACtionsResorts World Sentosa is home to SoutheastAsia’sfirstandonlyUniversalStudios themepark,S.E.A. Aquarium, Adventure Cove Waterpark,DolphinIslandandthenewlyrefurbishedMaritimeExperientialMuseum.
MiChelin-stARReD RestAuRAntsPamperingguestswith50F&BoutletswhichincludeMichelin-starred and award-winning celebritychefrestaurants.ResortsWorldSentosaisthefirstintegrated resort to achieve themost number ofMichelin stars under one dining destination and remains as the single destination in Singapore with themostnumberofMichelinstars(six).
15,000 M2 gAMing spACeA venue providing guests with a holisticentertainmentexperiencethroughavarietyoftreats.
enteRtAinMentSpectacularshowsandeventsrangingfromoriginalproductions,concertstopublicshows. RelAxAtionESPA’saward-winningflagshipspainAsia. RetAilA diversemix of luxury brandswith themed retailoptions including the newly opened Hello Kitty Studio storeatUniversalStudiosSingapore.
Best integRAteD ResoRtResortsWorldSentosahassevenhotelswithmorethan 2,000 rooms andhas beennamed the “BestIntegrated Resort” since 2011 at the TTG TravelAwardswhich recognises thebestofAsiaPacific’stravelindustry.
Meetings AnD eventsGreen Mark Platinummeeting facilities for up to35,000delegates includingAsia’s largestcolumn-free ballroom which can accommodate 6,500guests.
ABout ResoRts woRlD sentosA
PART 2
SuSTAiNAbiliTy SummARyGENTING SINGAPORE PLC
GENTING BERHAD | SUSTAINABILITY REPORT 201736
sustAinABility21 stRAtegy
Inorder toachievebrand leadershipasaworld-class sustainable integrated resort,GentingSingaporeanalysed itsoperationsacrossthevaluechainandidentifiedkeyEnvironment,SocialandGovernance(“ESG”)risksandopportunities.FourofthesekeyESGrisksandtheirpotentialimpactswerestudiedtogainacomprehensiveoverviewofmitigationapproachesandhowtoturnthemintoopportunities.
sustainability Risks and opportunities
whAt is ouR Key esg RisK? wheRe ARe the esg oppoRtunities?
1. puBliC heAlth hAzARDs
Health hazards can arise from seasonal haze,mosquito-bornediseasesandflupandemics, which may lead to a fall in visitornumbers.
In staying ahead in the MARKetplACethroughachievinghighstandardsofnotjustsafetybutbusinessconduct.(More details can be found in “Guest Safety and Health” and “Workplace Safety and Health” sections of Genting Singapore’s Sustainability Report 2017.)
2. heAlth AnD sAFety oF MARine AniMAls
Marineanimalsinourcaremightbeexposedtodiseaseoutbreaksandthishasregulatory and social implications to our business.
InconservingandprotectingourenviRonMentbyprovidingahealthyandcomfortablelivingconditionforallmarineanimalsunderourcare.(More details can be found in “Biodiversity” section of Genting Singapore’s Sustainability Report 2017.)
3. sAFety oF guests AnD teAM MeMBeRs
Accidents that might occur from the use ofourfacilities.
Increatingsafeandenjoyableenvironmentforpeople toworkandplayin.(More details can be found in “Emergency Preparedness” and “Workplace Safety and Health” sections of Genting Singapore’s Sustainability Report 2017.)
4. pRoBleM gAMBling
Societalharmmightarisefromproblemgamblingatourcasinopremisesandsuchincidents might lead to sanctions from authoritiesandreputationaldamages.
InpreventingproblemgamblingthroughexercisingsuitablecontrolsandprogrammeswithinourpremisestocontributetoourresponsibilitytotheCoMMunity.(More details can be found in “Compliance” and “Responsible Gaming” sections of Genting Singapore’s Sustainability Report 2017.)
InresponsetothekeyESGrisksidentified,GentingSingaporehasdevelopedSustainability21Strategyin2016,whichcomprises fourmain pillars. Genting Singapore’s five-year Sustainability21 Strategy framework is also in line withnationalandinternationalcommitmentsandservesastheroadmaponhowGentingSingaporeoperatesandrunsitsbusiness.Whilemaintainingtheperformanceinareaswhichithasexcelledin,GentingSingapore’sstrategyalsoaimstosettargetandactionplansforimprovementtobringthecompanyclosertoachievingsustainablegrowthby2020.
PART 2
SuSTAiNAbiliTy SummARyGENTING SINGAPORE PLC
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 37
sustAinABility21 stRAtegy (Cont’D)
the Four pillars of genting singapore’s sustainability21 strategy
GentingSingaporehasasustainabilityteamworkingtoensureitsbusinessisalignedwiththeSustainability21Strategy.GentingSingapore’sSustainabilityWorkingCommittee,madeupofateamofselectedrepresentatives,isresponsibleforimplementinganddrivingtheSustainability21Strategyacrossallbusinessunits.TheSustainabilityWorkingCommitteereportseveryquarter to theChairmanof theoverseeingSustainabilitySteeringCommitteeon theprogressof theSustainability21Strategy.
peopleMARKetplACe
CoMMunity
Createasafe,dynamic,andinclusiveworkplacetonurturehighpotentialhumancapital.
Target:Toprovideatleast22hoursoftrainingperyearperteammembertodeepentheir
skillsetandenhancecustomerservicedelivery.
whsFep tD
enviRonMent
Contributetocommunitydevelopmentandencourageincreasedstaffvolunteerism.
Target:EnsureourResponsibleGamingprogrammemaintainsitsworld-classstandards
bybenchmarkingitagainstindustrybestpracticesand ensuring we impact at least 45,000 people
throughRWSCares.
ACi
Achieveahighstandardofbusinessconductwhilemeetingsafety,qualityandcustomer
satisfactionstandards.
Target:Achieveguestsatisfactionratingof90%forattractionsand85%forF&Boperationswhileensuringzeronon-compliancetoregulations.
Rpghsg
MAteRiAlity AssessMent
Genting Singapore has re-assessed and reviewed theirmaterialtopicseveryyearforcontinuedrelevanceusingasabasistheformalmaterialityworkshopconductedin2013involvingseniormanagement.Thisyear,thematerialeSG topics were reclustered for clarity, as outlined in the MaterialityMatrixdiagramandthefourpillarsofGentingSingapore’s Sustainability21 Strategy. The material ESGtopicshavebeenapprovedbyGentingSingapore’sBoard.
Importan
cetoExternalStake
holders
Importance to Genting Singapore
High
Low High
Materiality Matrix
whsFep tD
Rpghsg
e ACi
Target:Cumulativeenergysavingsof63%andfreshwatersavingsof15%by2020,increase
recyclingeffortsandrolloutmorebiodiversityconservationprogrammes.
Committobuildingasustainablebusinessenvironmentandpractiseconservation.
e
PART 2
SuSTAiNAbiliTy SummARyGENTING SINGAPORE PLC
GENTING BERHAD | SUSTAINABILITY REPORT 201738
FouR pillARs oF genting singApoRe’s sustAinABility21 stRAtegy
MAteRiAl topiCs MAppeD gRi g4 AspeCts
MARKetplACe
governance
• Anti-Corruption• Anti-CompetitiveBehaviour• GrievanceMechanismsforImpacts
on Society• EnvironmentalGrievanceMechanisms• LaborPracticeGrievanceMechanisms• HumanRightsGrievanceMechanisms• Compliance• ProductandServiceLabelling• MarketingandCommunications• CustomerPrivacy
guest health and safety
• CustomerHealthandSafety• ProductandServiceLabelling
Responsible procurement
• procurement practices
people
Fair employmentpractices
• employment• Non-Discrimination• ForcedorCompulsoryLabor• HumanRightsGrievanceMechanisms
talent Development
• Training and education
workplace health & safety
• occupational Health and Safety
enviRonMent environment
• Energy• Emissions• Water• EffluentsandWaste• Biodiversity
CoMMunity
Community involvement
• LocalCommunities
Advocacy • PublicPolicy
whs
Fep
tD
Rp
ghs
g
e
A
Ci
PART 2
SuSTAiNAbiliTy SummARyGENTING SINGAPORE PLC
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 39
PART 2
SuSTAiNAbiliTy SummARyGENTING SINGAPORE PLC
sustAinABility highlights 2017
eConoMiC peRFoRMAnCe
genting singApoRe
Resorts world sentosa BestIntegratedResort(7thconsecutiveyear)(TTG Travel Awards 2017)
BestIntegratedResort(AsiaPacific)(Travel Weekly Asia Readers’ Choice Award 2017)
CorporatePlatinumAward(Community Chest Awards 2017)
universal studios singapore®
BestThemePark(Travel Weekly Asia Readers’ Choice Award 2017)
1stAmusementParkinAsia(TripAdvisor Travellers’ Choice 2017)
Adventure Cove waterpark8thWaterParkinAsia(TripAdvisor Travellers’ Choice 2017)
BestCustomerService(Attractions)(Singapore Tourism Awards 2017)
halloween horror nights 6, universal studios singapore BestLeisureEvent&BestMarketingIdea(Singapore Tourism Awards 2017)
BestEvent(DigitalIntegration)GoldAward2017(The Marketing Events 2017)
CuRAte BestWesternFineDining(Restaurant Association of Singapore Epicurean Star Award)
Joël Robuchon Restaurant - three Michelin starsl’Atelier de Joël Robuchon - two Michelin stars osia steak and seafood grill - one Michelin star (MICHELIN Guide Singapore 2017)
hard Rock hotel singaporeSingaporeGreenHotelAward2017-2018(Singapore Green Hotel Award)
equarius hotelAsia’sLeadingHotelSuite2017(World Travel Awards)
sgD2.4 sgD1.6Revenue total operating Cost
Attracted over with over 2,000 rooms
billion millionbillion
millionvisitors worldwide20million
7 hotelssgD490
sgD504
employee wages and Benefits
payments to providers of Capital
GENTING BERHAD | SUSTAINABILITY REPORT 201740
PART 2
SuSTAiNAbiliTy SummARyGENTING SINGAPORE PLC
sustAinABility highlights 2017 (Cont’D)
enviRonMentAl peRFoRMAnCe
soCiAl peRFoRMAnCe
4mil kwh of energy saved equivalent to the average monthly electricity consumption of about 7,142 households
Cumulative water savings of
17.4%with 2015 asbaseline
45 marine specieson Convention on international trade in endangered species (Cites) i and ii lists
protecting
55 marine specieson international union for Conservation of nature (iuCn) Red list and
Biodiversity
energy water
25%increment in the use of recycled materials
8.6%reduction in wastes generated
support forlocal talent =
56%of our team members are singaporeans
49.5%reduction in man days lost
13.3%reduction relating to total lost day incident
over
85.5%customer satisfaction results across Resorts world sentosa
24hours p.a of employeetraining onaverage
waste
CoMMunity
More than
48,000people impacted
Contributed to and supported with over
sgD6.2millioncash and in-kind donations
Clocked more than
5,600 Man hoursin volunteerism through Rws Cares
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 41
genting MAlAysiA BeRhAD sustAinABility suMMARy
GENTING BERHAD | SUSTAINABILITY REPORT 201742
ABout genting MAlAysiA
A member of the Genting Group, Genting Malaysia Berhad (“Genting Malaysia”) was incorporated in 1980 andsubsequentlylistedonBursaMalaysia’sMainMarketin1989.GentingMalaysiaisoneoftheleadingdestinationresortoperatorsintheworld. GentingMalaysia’sbusinessoperationsareprimarily located inMalaysia, theUnitedKingdom, theUnitedStatesofAmericaandtheBahamas.Its2017SustainabilityReportprovidesaholisticviewofitssustainabilitypracticeacrossitsentireoperations.
GentingMalaysiaisheadquarteredinWismaGentinginKualaLumpur,Malaysia.
InMalaysia,GentingMalaysiaownsthreeoperationsnamelyResortsWorldGenting,ResortsWorldKijalandResortsWorld Langkawi. The Group has over 40 casinos in the United Kingdom (“Genting UK”), including ResortsWorldBirmingham,thefirstintegratedresortintheUnitedKingdom.Inaddition,theGroupownsResortsWorldCasinoNewYorkCityintheUS(“GentingUS”)aswellasResortsWorldBiminiintheBahamas. ResortsWorldGentingisapremierintegratedfamilyleisureandentertainmentresortsituatedatthepeakofGentingHighlandsinMalaysia.Oneofthecountry’stoptouristattractions,ResortsWorldGentingwelcomedover23.6millionvisitorsin2017.GentingUKandGentingUSattractedmorethan4.2millionand7.6millionvisitorsin2017respectively,whileResortsWorldBiminireceivedapproximately100,000visitors.
PART 2
SuSTAiNAbiliTy SummARyGENTING MALAYSIA BERHAD
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 43
ouR sustAinABility stAteMent
Our Sustainability Logo & Tagline
“As a responsible company, we strive to achieve the highest levels of sustainability in everything that we do, from looking after our employees and customers, to contributing towards the economic prosperity of our local community and protecting the environment.
To promote our sustainability programme, we have crafted this logo to reflect that we are cultivating a generation that will make a difference towards sustainable development in the present and the future.”
Genting Malaysia’s Sustainability Policy Statement
As a global leader in the Leisure and Hospitality industry, Genting Malaysia aims to provide world-class services and entertainment in a safe, responsible and sustainable environment.
Genting Malaysia’s mission as a responsible corporate citizen is to ensure high standards of governance across its entire operation to promote responsible business practices, manage environmental impacts and meet the social needs of the community and nations where it has business operations.
Towards this end, Genting Malaysia strives to achieve the following:
To undertake responsible sustainability practices to mitigate the direct and indirect environmental impacts of our developments and operations.
To be committed in using our resources wisely, thereby ensuring protection and conservation of the natural environment.
EnvironMEnTal STEWarDSHiP
Envi
ro
nM
EnT
CorPoraTE GovErnanCE
To undertake sustainable and responsible business practices through integrity, good business ethics and exemplary business conducts.
To comply with relevant business rules, regulations and guidelines. To engage stakeholders in a responsible, fair and reasonable manner.EC
on
oM
iC
To create a conducive and well-balanced workplace with emphasis on health, safety and wellbeing of employees.
To attract and retain talents by providing an environment where our employees have the opportunity to grow.
To improve competencies through training, learning and development. To recognise and reward outstanding performance.
WorKPlaCE oF CHoiCE
CoMMUniTY CarE
To improve the quality of life and enrich the communities that we do our business in through monetary contributions and humanitarian efforts.
To support the underprivileged communities including charities, welfare homes and disabled groups.
To support the development and promotion of sports so as to promote a healthy lifestyle and foster ties.
CUSToMEroriEnTaTion
To engage our employees to deliver service excellence. To be our customers’ preferred resort by providing enjoyable and
memorable experience. To deliver our products and services in a responsible manner to our
customers.
SoCi
al
TheentitiesthatareincludedinGentingMalaysia’sconsolidatedfinancialstatements,equivalentdocumentsandSustainabilityReportarealltheregionsinwhichitprimarilyoperatesin.
This Sustainability Summary highlights the key sustainability performanceofGentingMalaysia. For the sustainability reportingofoveralloperations,pleaserefertoGentingMalaysia’sSustainabilityReport2017at www.gentingmalaysia.com/sustainability
TheSustainabilityStatementismadeinaccordancewitharesolutionoftheBoardofDirectorsdated27February2018.
PART 2
SuSTAiNAbiliTy SummARyGENTING MALAYSIA BERHAD
economic SocialEnvironment
CommunityInvestment
Green Building
BiodiversityProtection
EmployeeWellnessandEngagement
CustomerSafetyandSecurity
CyberSecurityandDataPrivacy
CorporateGovernance
RegulatoryCompliance
CustomerSatisfaction
economic performanceTalent Management
occupationalSafety and HealthNon-Discrimination
EnergyEfficiencyandCarbonFootprint
WaterManagement
EffluentsandWaste
ResponsibleGaming
procurement practices
significance of ees impacts
Legend
Most significantsignificant
Mo
st in
flu
enti
alin
flu
enti
al
infl
uen
ce o
n s
take
ho
lder
Ass
essm
ents
an
d D
ecis
ion
s
GENTING BERHAD | SUSTAINABILITY REPORT 201744
MAteRiAlity MAtRix
In conforming to Global Reporting Initiative Sustainability Reporting Standards (“GRI Standards”), a materialityassessmenttoupdateGentingMalaysia’smaterialsustainabilityissueswasconducted.TheassessmenttoidentifyandprioritisematerialEESissuesinvolvedmembersofGentingMalaysia’sSustainabilitySteeringandWorkingCommitteesandtheresultingmaterialitymatrixwasvalidatedbyseniormanagement,facilitatedbyindependentconsultants.
PART 2
SuSTAiNAbiliTy SummARyGENTING MALAYSIA BERHAD
Note:Unlessspecifiedotherwise,informationpresentedintheSustainabilitySummaryrepresentsGentingMalaysiaBerhadasaGroup.
Total Revenue
rM9.3 billion
rM8.4 billion
rM1.2 billion
Total Operating Costs Payments to Providers of Capital
4.3 million members under the Genting Rewards Loyalty Programme
Attracted over
35 million visitors worldwide
(2016: RM8.9 billion) (2016: RM7.6 billion) (2016: RM575.5 million)
(2016: 3.9 million members)
Employee wages & benefits
rM2.3 billion(2016: RM2.2 billion)
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 45
genting MAlAysiA
Malaysia tourism Council gold Awards 2017• GentingMalaysiaBerhad–GoldAwardfor Outstanding Tourism Achievement
putra Brand Awards 2017• ResortsWorldGenting–
Bronze Winner in the Transportation, Travel & Tourism Category
• ResortsWorldGenting– Bronze Winner in the Entertainment Category
2017 Red Coral Award of Asia tourism• ResortsWorldGenting–
Most Popular Tourist Attraction, Holiday Destination and Theme Park
Reader's Digest trusted Brands Asia 2017• ResortsWorldGenting–
Gold Award for Theme Park/Family Attraction
Certificate of excellence by tripAdvisor for genting hotel at Resorts world Birmingham, united Kingdom
sustAinABility highlights 2017
eConoMiC peRFoRMAnCe
Genting Malaysia has exercised prudent financial management practices throughout its business, which haspositioneditasoneofthepremierintegratedresortsintheworld.GentingMalaysiahascreatedlongtermvalueaccretionforitsshareholdersasthecompanycontinuouslygrowsonthepathofprofitability.
PART 2
SuSTAiNAbiliTy SummARyGENTING MALAYSIA BERHAD
GENTING BERHAD | SUSTAINABILITY REPORT 201746
sustAinABility highlights 2017 (Cont’D)
enviRonMentAl peRFoRMAnCe
Inchampioningtheenvironmentalcause,GentingMalaysiacommitstoundertakeresponsiblesustainabilitypracticestomitigatedirectandindirectenvironmentalimpactsofitsdevelopmentsandoperationsintheregionsthecompanyispresentin.GentingMalaysiarecognisestheneedtotakelongtermstrategicactionstoenhancetheenvironmentforabetterandsustainablefuture.
Note:Unlessspecifiedotherwise,informationpresentedintheSustainabilitySummaryrepresentsGentingMalaysiaBerhadasaGroup.
Savings of
16.6 GWhwith an estimated cost savings of over
rM7.5 million
0.440 mmtCDE* reduction of carbon footprint equivalent to the carbon emission from one person travelling around the world on an airplane 82,951 times
Conservation of approximately
10,000 acres of virgin rainforest to protect the Important Bird & Biodiversity Area at Resorts World Genting
According to Malaysia Nature Society there are approximately
45 families and
254 species of birds recorded in the rainforest at Resorts World Genting
17%of solid waste recycled and reused with cost savings of over
rM475k
78% recycling rate of our keycards from customers at Resorts World Genting's self check-out kiosks
Total volume of water saved
38,721m3
International Standard for Malaysian operations
ISO 14001 Environmental Management System (2 certificates)
(2016: 79% keycards recycled)
(*Million metric tonnes of carbon dioxide equivalents)
equivalent to the average daily water used by 234,672 people
PART 2
SuSTAiNAbiliTy SummARyGENTING MALAYSIA BERHAD
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 47
sustAinABility highlights 2017 (Cont’D)
soCiAl peRFoRMAnCe
GentingMalaysia has a diversifiedworkforcewith employees fromdifferentwalks of lifewho possess a range ofskillsets.Itsworkforcewasover20,000asof31December2017with63%MalaysianscomprisingMalay(39%),Chinese(46%),Indian(8%)andOthers(7%).Theremaining37%wasfromothercountriesincludingbutnotlimitedtoUnitedKingdom,UnitedStatesofAmericaandtheBahamas.
EmployeewellbeingisapriorityasGentingMalaysiastrivestobuildafairandinclusiveworkplace.GentingMalaysiacontributestothecommunitythroughvariousinitiativesasthecompanybelievesingivingbacktothecommunity.
Note:Unlessspecifiedotherwise,informationpresentedintheSustainabilitySummaryrepresentsGentingMalaysiaBerhadasaGroup.
Over
20,000employees worldwide
rM6.9 million total investment in employee training in Malaysia and United Kingdom
Over
460,000 total training hours for employee training and developmentin Malaysia
RWG's customer satisfaction results
for "A-score" (Very satisfied) rating improved in 2017
31.0% as compared to 24.9% in 2016
International Standards for Malaysian operations
ISO 9001 Quality Management System (11 certificates)
OHSAS 18001 Occupational Health & Safety Management System (2 certificates)
ISO 27001 Information Security Management System (1 certificate)
HACCP Food Safety Management System (7 certificates)
Over
rM56 million investment in upgrading staff facilities in Malaysia
Over
rM1.9million investment in employee wellness programmes in Malaysia and United Kingdom
Over
rM6
million worth of community investment benefitting more
than 200 organisations
Over
66,000 people benefitted fromits philanthropy efforts
(2016: Over 19,000 employees worldwide)
PART 2
SuSTAiNAbiliTy SummARyGENTING MALAYSIA BERHAD
GENTING BERHAD | SUSTAINABILITY REPORT 201748Baha sanctuary at genting tanjung estate, sabah
genting plAntAtions BeRhAD sustAinABility suMMARy
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 49
ABout genting plAntAtions BeRhAD
GentingPlantationshasover247,600hectaresoflandbank,comprisingsome64,600hectaresinMalaysiaandsome183,000hectares(includingthePlasmascheme)inIndonesia.ItownssevenoilmillsinMalaysiaandfourinIndonesiawith a totalmilling capacity of 550metric tonnes (“mt”) of fresh fruit bunches (“FFB”) processed per hour. Sincecommencingoperationsin1980,GentingPlantationsnowhasventuredintomanufacturingofdownstreampalmoil-basedproducts,propertydevelopment,andbiotechnology.
genting plAntAtions’ FouR-pillAReD sustAinABility AgenDA
GentingPlantations’SustainabilityReportisavailablefordownloadfromwww.gentingplantations.com/sustainability
enviRonMent
• To practise responsible stewardship of theenvironmentgiventhatourbusinessiscloselyrelated to nature
• To strive to adhere to the principles ofsustainable development for the benefit ofcurrent and future generations
woRKplACe
Asourpeopleisourmostimportantasset,westrive
• To create a conducive and balancedworkingenvironment encircling goodpractices, safetyandwell-beingofemployees
• To attract and retain talent, and nurture ouremployees toenable themto realise their fullpotential
• Toremunerateemployeescommensuratingtotheiracademicandworkachievements
• To provide continuous development throughtraining and further academic learning
CoMMunity
• To build mutually beneficial relationship withthe communities where we operate and with societyatlargethroughactiveengagement
• Toenrichthecommunitieswhereweoperate
MARKetplACe
• Toconductourbusinesswithhonesty,integrityandacommitmenttoexcellence
• Topersonifyexemplarycorporategovernanceandtransparentbusinessconduct
sustAinABility stAteMent
Genting Plantations aspires to achieve a balanced integration of ethical, social, environmental and economicconsiderationsinthewayitsbusinessesareconductedtocreatesustainablelong-termvalueforstakeholders.
Genting Plantations is fully cognisant that it is imperative for businesses to forge mutually-desirable outcomesfoundedonsharedvaluesforitsstakeholders,andseekstopayasmuchheedtocontinuouslyraisingthesustainabilityperformancetomeetitscommercialgoals.
Hence, Genting Plantations is always guided by the core commitments of its four-pillared sustainability agenda,encompassingEnvironment,Community,WorkplaceandMarketplace.
PART 2
SuSTAiNAbiliTy SummARyGENTING PLANTATIONS BERHAD
GENTING BERHAD | SUSTAINABILITY REPORT 201750
MAteRiAlity AssessMent
Inpreparationforthisyear’sreport,GentingPlantationsrevisiteditsmaterialtopicsreportedinthe2016SustainabilityReportalongsidefeedbackandsuggestionscollectedfromvariousstakeholderengagementsthroughout2017.UnderthepurviewoftheSustainabilityDepartment,thematerialtopicshavesincebeenupdatedtoproduceamorebalancedreportwithimprovedaccuracyandclarity,toreflectGentingPlantations’updatedfocusonEESaspects.ThescopeofGentingPlantations’ report is limited to itsMalaysianOperationswhich includeplantationdivision,downstreammanufacturingdivisionandbiotechnologydivision.
genting plantations’ sustainability policy
“We shall endeavour to harmonise our operations and business growthwith the principles and criteria thatdefinessustainability.Ourcommitmenttosustainabledevelopmentistoensurethatdecisionsmadetodayshallbebeneficialforboththepresentandfuturegenerations.”
Weshall:
Ensurethatallouroperationsaremanagedefficientlywiththehighestpossibleleveloftransparency,integrityandaccountability;
Ensurethatallouroperationscomplywithallapplicablelegalrequirements;
Recognisethatallconflictsandnegotiationswithourstakeholdersshallpreferablybeconductedinafree,priorandinformedmanner;
Continuetoinvestinanddevelopourhumancapital;
Institute systematic development and training programmes to develop highly skilled and competentemployees;
Provideasafeandhealthyenvironmentforallouremployees,contractors,suppliersandvisitors;
Strivetoachievelong-termeconomicandfinancialviability;
Adopteffectiveandpracticalbestmanagementpracticesinallouroperations;
Implementgoodagriculturalpractices,goodmanufacturingprocessesandpreventivemeasurestoavoidanyadverseimpacttotheenvironmentandecosystemwithinandaroundouroperations;
Strivetoconserveandprotectanyvaluablenaturalresourcesandbiodiversitywithinourlandholdings;and,
Advocatelocalcommunitydevelopmentthroughsocialandeducationalinitiatives.
15 GHG refers to Greenhouse Gas
PART 2
SuSTAiNAbiliTy SummARyGENTING PLANTATIONS BERHAD
potential impacts to genting plantations
gentingplantations’
2017sustainabilityReport Focus
glo
bal
su
stai
nab
ility
go
als
ext
ern
al s
take
ho
lder
s’
sust
ain
abili
ty e
xpec
tati
on
sSupplyChain&Traceability
ProductQuality
Production&Innovation
employee retention
SocialWelfare
OccupationalSafety&Health
GHG15Emissions,Discharge&WasteManagement
stakeholders’ Concerns
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 51
sustAinABility highlights 2017
eConoMiC peRFoRMAnCe
PART 2
SuSTAiNAbiliTy SummARyGENTING PLANTATIONS BERHAD
genting plAntAtions
genting Jambongan oil MillMalaysia’sfirstzerodischargeoilmill
genting indahpura TheBestUrbanLifestyleDevelopmentundertheMixed-use/Hospitality/Commercialcategory(Dot Property Southeast Asia’s Best of the Best Awards 2017)
Johor premium outlets“MostImpactfulInvestment”(SilverWinner)(Iskandar Malaysia Accolades 2016/17)
1.22millionMt FFB produced
RM1.17billionin revenue
274,000Mtof crude palm oil
239,000Mtof refined products
58,000Mtof downstream products(biodiesel & crude glycerine)
GENTING BERHAD | SUSTAINABILITY REPORT 201752
sustAinABility highlights 2017 (Cont’D)
enviRonMentAl peRFoRMAnCe
PART 2
SuSTAiNAbiliTy SummARyGENTING PLANTATIONS BERHAD
soCiAl peRFoRMAnCe
~3% reduction in ghg emissions compared to 2016
93%of total water consumed is from Rain-Fed sources(6.0 million m3)
2,322hectares of high Conservationvalue Areas
~566,000mtof Biomass is recycled(equivalent to ~46% ofFFB produced)
nearly
20%of our energy needs comes fromRenewable energy generation(93 teraJoules)
500 hectares of planted area applied withACgt yield Booster
1,000 hectares planted with marker-screenedoil palm seedlings
over
8,400employees
RM2.1millionCommunityinvestments
turnover Rate:
11.59%
hiring Rate:
11.49%
4.98
over
2,200womenemployees
~30%women in management team
zeroworkplace Fatalities for past 3 years
Community learning Centres with
145 students
to date, 9 scholarsbenefitted from thetan sri (Dr) lim goh tong endowment Fund
9 humana schools with 764 students
lost time injury Frequency Rate
injuries for every 1 million man hours worked
Certificationfor 1 palm oil mill and its supply base
isCC euisCC pluscertifications forbiodiesel plants and refinery
Certificationfor 4 palm oil mills and supply bases, and refinery
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 53
APPENdixSUSTAINABILITY
REPORT
gRi Content inDex
GENTING BERHAD | SUSTAINABILITY REPORT 201754
APPENdix
GRI CONTENT INDEx
ThisreporthasbeenpreparedinaccordancewithGRIStandards2016:CoreOption
gRi standard Disclosure page number (s)
gRi 101: Foundation 2016
general Disclosures
GrI 102: General Disclosures2016
oRgAnisAtionAl pRoFile
102-1 Name of the organisation 1
102-2 Activities,brands,products,andservices 4
102-3 Locationofheadquarters 30
102-4 Location of operations
4102-5 ownership and legal form
102-6 Marketsserved
102-7 Scale of the organisation 4-5
102-8 Informationonemployeesandotherworkers 27
102-9 Supply chain 12, 26
102-10 Significant changes to the organisation and its supply chain None
102-11 precautionary principle or approach
Annual report 2017,CorporateGovernanceOverviewStatement and Statement onRiskManagement and InternalControl
102-12 ExternalinitiativesNotapplicable
102-13 Membershipsofassociations
stRAtegy
102-14 Statementfrommostseniordecision-maker 2
102-15 Keyimpacts,risksandopportunities 2,7-15
ethiCs AnD integRity
102-16 Values,principles,standardsandnormsofbehaviour25-26
102-17 Mechanismsforadviceandconcernsaboutethics
goveRnAnCe
102-18 GovernanceStructure
9-10102-19 Delegatingauthority
102-20Executive-levelresponsibilityforeconomic,environmentaland social topics
102-21Consultingstakeholdersoneconomic,environmentalandsocial topics
11-12
102-22Compositionofthehighestgovernancebodyanditscommittee
Annual report 2017
102-23 Chairofthehighestgovernancebody
102-24 Nominatingandselectingthehighestgovernancebody
102-25 Conflictsofinterest
102-26Roleofhighestgovernancebodyinsettingpurpose,values,and strategy
102-27Collectiveknowledgeofhighestgovernancebody’sroleinsustainabilityreporting
102-28 Evaluatingthehighestgovernancebody’sperformance
102-29Identifyingandmanagingeconomic,environmental,andsocial impacts
13-15
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 55
gRi standard Disclosure page number (s)
gRi 101: Foundation 2016
general Disclosures
GrI 102: General Disclosures2016
goveRnAnCe (Cont’D)
102-30 Effectivenessofriskmanagementprocesses 22
102-31 Reviewofeconomic,environmentalandsocialtopics 13-15
102-32 Highestgovernancebody’sroleinsustainabilityreporting9-10
102-33 Communicatingcriticalconcerns
102-34 Natureandtotalnumberofcriticalconcerns
Annual report 2017
102-35 remuneration policies
102-36 process for determining remuneration
102-37 Stakeholders’involvementinremuneration
102-38 Annual total compensation ratio
102-39 percentage increase in annual total compensation ratio
stAKeholDeR engAgeMent
102-40 Listofstakeholdergroups 11-12
102-41 Collectivebargainingagreements Notapplicable
102-42 Identifyingandselectingstakeholders
11-12102-43 Approachtostakeholderengagement
102-44 Key topics and concerns raised
RepoRting pRACtiCe
102-45 entities included in the consolidated financial statements 4
102-46 DefiningreportcontentandtopicBoundaries 1,8
102-47 List of material topics 13-15
102-48 restatements of information 27-31
102-49 Changesinreporting 8,13-15
102-50 reporting period
1
102-51 Dateofmostrecentreport
102-52 reporting cycle
102-53 Contactpointforquestionsregardingthereport
102-54 ClaimsofreportinginaccordancewiththeGRIStandards
102-55 GRIContentIndex 53-59
102-56 ExternalAssuranceTobeappliedinthe future
APPENdix
GRI CONTENT INDEx
GENTING BERHAD | SUSTAINABILITY REPORT 201756
gRi standard Disclosure page number (s)
Material topics
gRi 200: economic topics
economic performance
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
16103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GrI 201: economic performance 2016
201-1 Directeconomicvaluegeneratedanddistributed 16-17
201-2Financialimplicationsandotherrisksandopportunitiesdueto climate change
18,23-24
201-3 Definedbenefitplanobligationsandotherretirementplans 29
201-4 Financialassistancereceivedfromgovernment
Annual report 2017, GovernmentGrant
Market presence
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
27103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GRI202:Marketpresence 2016
202-1Ratiosofstandardentrylevelwagebygendercomparedtolocal minimum wage
Notapplicable
202-2proportion of senior management hired from local community
27
indirect economic impacts
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
32
103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GrI 203: Indirect economic Impacts 2016
203-1 Infrastructureinvestmentsandservicessupported
203-2 Significant indirect economic impacts
Anti-corruption
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
25-26
103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GrI 205: Anti-corruption2016
205-1 Operationsassessedforrisksrelatedtocorruption
205-2Communicationandtrainingaboutanti-corruptionpoliciesand procedures
205-3 Confirmedincidentsofcorruptionandactionstaken
gRi 300: environmental topics
Materials
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
23-24
103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GrI 301: Materials 2016
301-1 Materialsusedbyweightorvolume
301-2 recycled input materials used
301-3 Reclaimedproductsandtheirpackagingmaterials Notapplicable
APPENdix
GRI CONTENT INDEx
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 57
gRi standard Disclosure page number (s)
Material topics
gRi 300: environmental topics
energy
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
23-24103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GrI 302: energy 2016
302-1 energy consumption within the organisation
302-2 energy consumption outside the organisation Notapplicable
302-3 energy intensity 23-24
302-4 reduction of energy consumption 18,23
water
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
23-24103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GRI303:Water2016
303-1 Waterwithdrawalbysource Notapplicable
303-2 Watersourcessignificantlyaffectedbywithdrawalofwater None
303-3 Waterrecycledandreused 40, 46, 51
Biodiversity
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
40, 46, 51
103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GRI304:Biodiversity2016
304-1Operationalsitesowned,leased,managedinoradjacentto,protectedareasandareasofhighbiodiversityvalueoutsideprotected areas
304-2Significantimpactsofactivities,productsandservicesonbiodiversity
304-3 Habitatsprotectedorrestored
304-4IUCNRedListspeciesandnationalconversationlistspecieswithhabitatsinareasaffectedbyoperations
emissions
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
23-24
103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GrI 305: emissions 2016
305-1 Direct(Scope1)GHGemissions
305-2 Energyindirect(Scope2)GHGemissions
305-3 Otherindirect(Scope3)GHGemissions
305-4 GHG emissions intensity
305-5 reduction of GHG emissions
305-6 Emissionsofozone-depletingsubstances(ODS) Notapplicable
305-7Nitorgenoxides(No
x),sulphuroxides(So
x),andother
significant air emissions24
APPENdix
GRI CONTENT INDEx
GENTING BERHAD | SUSTAINABILITY REPORT 201758
APPENdix
GRI CONTENT INDEx
gRi standard Disclosure page number (s)
Material topics
gRi 300: environmental topics
effluents and waste
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
23-24
103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GRI306:EffluentsandWaste2016
306-1 Waterdischargebyquantityanddestination
306-2 Wastebytypeanddisposalmethod
306-3 Significant spills None
306-4 Transport of hazardous waste 24
306-5 Waterbodiesaffectedbywaterdischargesand/orrunoff None
environmental Compliance
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
22
103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GRI307:EnvironmentalCompliance2016
307-1Monetaryvalueofsignificantfinesandtotalnumberofnon-monetarysanctionsfornon-compliancewithenvironmentallaws and regulations
supplier environmental Assessment
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
26
103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GRI308:SupplierEnvironmentalAssessment
308-1Percentageofnewsuppliersthatwerescreenedusinglaborpractices criteria
gRi 400: social topics
employment
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
27-31103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GrI 401: employment 2016
401-1 Newemployeehiresandemployeeturnover 27, 29
401-2Benefitsprovidedtofull-timeemployeesthatarenotprovidedtotemporaryorpart-timeemployees 29
401-3 Parentalleave
occupational health and safety
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
30
103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GrI 403: occupational Health and Safety 2016
403-1 Workersrepresentationinformaljointmanagement-workerhealth and safety committees
403-2 Typeofinjuryandratesofinjury,occupationaldiseases,lostdaysandabsenteeism,andtotalnumberofwork-relatedfatalities
403-3 Workerswithhighincidenceofhighriskofdiseasesrelatedto their occupation
403-4 Healthandsafetytopicscoveredinformalagreementswithtrade unions
SUSTAINABILITY REPORT 2017 | GENTING BERHAD 59
APPENdix
GRI CONTENT INDEx
gRi standard Disclosure page number (s)
Material topics
gRi 400: social topics
training and education
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
31
103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GrI 404: Training and education 2016
404-1 Averagehoursoftrainingperyearperemployee
404-2Programsforupgradingemployeeskillsandtransitionassistance programs
404-3Percentageofemployeesreceivingregularperformanceandcareerdevelopmentreviews
Diversity and equal opportunity
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
28-29103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GRI405:DiversityandEqualOpportunity2016
405-1 Diversityofgovernancebodiesandemployees
non-discrimination
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
27-28103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GRI406:Non-discrimination 2016
406-1 Incidentsofdiscriminationandcorrectiveactionstaken
local Communities
GrI 103: Management Approach 2016
103-1 ExplanationofthematerialtopicanditsBoundary
32103-2 The management approach and its components
103-3 Evaluationofthemanagementapproach
GrI 413: Local Communities2016
413-1operations with local community engagement, impact assessmentsanddevelopmentprograms
GentinG Berhad (7916-A)
24th Floor, Wisma GentingJalan Sultan Ismail50250 Kuala Lumpur, Malaysia
T : +603 2178 2288 / 2333 2288F : +603 2161 5304
www.genting.com
COPYRIGHT 2018 © GENTING BERHAD (7916-A). All rights reserved.