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GENTING BERHAD (7916-A) SUSTAINABILITY REPORT 2017

SUSTAINABILITY reporT 2017 genting BeRhAD | SUSTAINABILITY reporT 2017 “we do not merely seek to build upon the earth. we aim to improve it and the lives of the people living on

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Page 1: SUSTAINABILITY reporT 2017 genting BeRhAD | SUSTAINABILITY reporT 2017 “we do not merely seek to build upon the earth. we aim to improve it and the lives of the people living on

GentinG Berhad(7916-A)

SUSTAINABILITY reporT 2017

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GENTING BERHAD | SUSTAINABILITY REPORT 2017B

The late Tan Sri Dato’ Seri (Dr) Lim Goh Tong, the Founder of the Genting Group, was born on

28 February 1918 in Anxi, in the Fujian province of China. He was a visionary entrepreneur,

a savvy businessman, a hands-on leader and a responsible and hardworking employer – who never gave

up and worked with passion and determination to realise his dreams. His principles and the values that

he had espoused throughout his lifetime, were simple yet profound.

These values – namely Hard Work, Honesty, Harmony, Loyalty and Compassion, which have always been

embedded in our work culture and business practices, are known collectively as the Genting Core Values.

The Genting Group honours the legacy and

accomplishments of the late Tan Sri Dato’ Seri (Dr)

Lim Goh Tong by celebrating Genting Founder’s Day

every 28 February. The inaugural Founder’s Day

on 28 February 2018 would have been Tan Sri

Dato’ Seri (Dr) Lim Goh Tong’s 100th birthday

anniversary and 10 years since his passing.

“The company would not be where

it is today, if not for our Founder and

his vision,” said Tan Sri Lim Kok Thay,

Chairman and Chief Executive of the

Genting Group.

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD C

“By instilling these core values, the Genting Group will emulate our Founder’s determination and dedication to achieve the company’s goals and bring the organisation to greater heights.”

Tan Sri Lim Kok Thay - Chairman and Chief Executive, Genting Group

HONESTY

CORE VALUES

HARD WORK

LOYALTYHARMONY

COMPASSION

Success is only complete with an equal measure of compassion. We at the Genting Group have a responsibility to give back to society. We have a deep interest to improve education and health care. We give generously to make lives better for others.

Our Founder gave unconditionally and contributed generously. He was empathetic, put the needs of others before his and was ever ready to lend a helping hand. Fondly remembered as highly considerate, he cared deeply for his employees and was there in their times of trouble. Such consideration is inherent in his employees and evident in the way they perform their duties.

Our culture of hard work, diligence and commitment enables us to combine long-term thinking with a mindset of taking quick action to solve important and urgent operational problems. We are not afraid of change.

Our Founder believed in the importance of being diligent and committed. He was eager to learn and be in the know, setting precedents for others to follow. He was a hands-on person who was always on site to supervise projects and to ensure that matters were dealt with promptly. He worked hard; he rose early and retired late. A notebook was always by his bedside, should he need to pen down any ideas that came to mind.

Harmony in the workplace is key to success and a high-performance culture. Teamwork leads to efficiency and encourages constructive feedback. We work well together and support one another. Similarly, we must strive for harmony in our families and homes.

Our Founder encouraged teamwork towards achieving goals. He communicated effectively and provided prompt solutions to achieve success. He was very involved in his businesses. Every morning over breakfast with his staff, he would discuss operations. He valued people, especially his employees and their ideas. He also believed in effective communications and teamwork. Together with a strong team, he built an empire.

Leadership in honesty and integrity is important. We must deal with our customers, partners and employees in an honest, fair and moral manner.

Our Founder was known and admired for his dynamic leadership based on integrity and moral principles, which formed the basis of his success. He practised exemplary leadership and management ethics – traits that are emulated by the senior management and staff, which have resulted in Genting Group companies being ranked among Asia’s best managed companies.

Through loyalty, we have a sense of belonging and a sense of allegiance to our commitments. And it is just as important to be loyal to the company and people as it is to one’s family.

Our Founder was loyal to his family, organisation and his people. He believed in looking after the well-being and growth of his employees. He valued his employees for their commitment and loyalty and rewarded them justly for their long service. As a result, his employees remained loyal to him and the company. This can be seen in the many long serving people who are committed to the success of the Genting Group.

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GENTING BERHAD | SUSTAINABILITY REPORT 2017D

ABout this RepoRt 01

oveRviewMessAge FRoM pResiDent AnD ChieF opeRAting oFFiCeR 02

ABout genting BeRhAD 03

our Vision 03our Mission 03our profile 04Group Structure 04Key performance Highlights in 2017 05Awards and Accolades 06

pARt 1ouR sustAinABility AppRoACh 08

sustainability governance 09stakeholder engagement 11Materiality Assessment process 135 sustainability pillars 14

pillAR 1: MAintAining the integRity oF ouR Assets 16

• EconomicPerformance 16• SystemEfficiency 18• SustainabilityofGentingBerhad’sSubsidiaries 18• InvestmentPortfolioofGentingBerhad 21• IntellectualPropertyofGentingBerhad 21

pillAR 2: RegulAtoRy CoMpliAnCe 22

• MaintainingLicensetoOperate 22• AdequateandReliableFinancialDisclosures 22• EnvironmentalManagement 23

pillAR 3: CoRpoRAte CultuRe, BRAnDing AnD ReputAtion 25

• BrandandReputation 25• EthicalBusinessConduct 25• ResponsibleProcurementPractices 26

pillAR 4: leADeRship AnD suCCession plAnning 27

• OurWorkforce 27• TalentAttractionandManagement 28• OccupationalSafetyandHealth 30• EmployeeDevelopment 31• SuccessionPlanning 31

pillAR 5: CoMMunity CARe 32

• CorporateSocialResponsibility 32

pARt 2sustAinABility suMMARy 33

• GentingSingaporePLC 34• GentingMalaysiaBerhad 41• GentingPlantationsBerhad 48

AppenDix 53

GRIContentIndex 54CON

TEN

TS

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 1SUSTAINABILITY reporT 2017 | genting BeRhAD 1

ABOUT THIS REPORT

AtGentingBerhad,werecognisetheimportanceofdevelopingourglobalbusinessinvestmentsinasustainableandresponsiblemanner.Wehavebeenpractisingresponsiblebusinesspracticessincetheearlyyearsofouroperations.Oursocialresponsibilityandcommunityserviceswerefirstpublishedinourannualreportin1982,whichexpandedtoCorporateSocialResponsibilityreportingin2007andthereaftertheinauguralSustainabilityReportin2010.

The 2017 Sustainability Report (“Report”) is the second annual sustainability report for Genting Berhad, aimed toenhanceitssustainabilityreportingwithdisclosuresonGentingBerhad’smaterialeconomic,environmentalandsocial(“EES”)topics.

Last year, the2016SustainabilityReportwaspreparedwith reference to theGlobalReporting Initiatives (“GRI”)G4reportingguidelinesandtheSustainabilityReportingGuidelines2015issuedbyBursaMalaysiaSecuritiesBerhad.Thisyear,theReportispreparedinaccordancetotheGRIStandards2016:CoreoptionandtheSustainabilityReportingGuidelines2015issuedbyBursaMalaysiaSecuritiesBerhad.

ThisReport shouldbe read inconjunctionwithGentingBerhad’s2017AnnualReport toprovideacomprehensiveoverviewoftheGroup’sEESperformanceindicators.

ThisReportismadeinaccordancewitharesolutionoftheBoardofDirectorsdated27February2018.

Reporting Approach and Standards

1 The term “The Company” refers to Genting Berhad and the terms “We”, “Us”, “Our”, “Group” and “Genting Group” refer to Genting Berhad and its principal subsidiaries.

AvAilAbiliTy & FEEdbACk

Inlinewithourdigitisationefforts,wewillnotbehavingprintedcopiesof thisReport.APDFversion isavailablefordownloadfromourwebsiteatwww.genting.com.WewelcomefeedbackfromourstakeholdersonthisReport.Pleasesendallfeedbackstogbinfo@genting.com.

Thefullsustainabilityreportsofourlistedsubsidiariescanbefoundontheirofficialwebsites,aslistedbelow.

GentingSingaporePLC–www.gentingsingapore.comGentingMalaysiaBerhad–www.gentingmalaysia.comGentingPlantationsBerhad–www.gentingplantations.com

In line with the Annual Report, this Report covers theperiod 1 January to 31 December 2017 and whereapplicable,comparativedatafromtheprecedingyearhasbeenincluded.

Reporting Period

Duetothediversenatureofitsconglomeratebusinesses,GentingBerhad(aninvestmentholdingandmanagementcompany)anditsprincipaloperatingsubsidiaries(“GentingGroup”)1havetheiruniquesustainabilitymatters.

ThisReporthas4sections–Overview,Part1,Part2andAppendix. The Overview covers the information aboutGenting Berhad and the strategic message from its PresidentandChiefOperatingOfficer.Part1coversthesustainability approach taken to review and update onthe5SustainabilityPillars identified in2016forGentingBerhadanditsprincipalwhollyownedunlistedsubsidiary,Genting Energy Limited (“Genting Energy”) and whereapplicable, the Genting Group. The managementapproachon theupdated sustainabilitypillars and theirmaterialtopicsisalsodisclosedinPart1oftheReport.

Part 2 covers the summary sustainability reports ofGenting Berhad’s listed subsidiaries, namely GentingSingapore PLC (“Genting Singapore”), GentingMalaysiaBerhad (“Genting Malaysia”) and Genting PlantationsBerhad(“GentingPlantations”).Eachlistedsubsidiaryhasproduced a full 2017 sustainability report with detailedinformation on its sustainability performance. Thesereports can be found on their respective corporatewebsites.

The Appendix section is on GRI Content Index, whichcovers the referencing of this Report toGRI Standards2016:Coreoption.

Report Scope

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GENTING BERHAD | SUSTAINABILITY REPORT 20172

“we do not merely seek to build upon the earth.we aim to improve it and the lives of the people living on it.”

TanSriLimKokThay-ChairmanandChiefExecutive,GentingBerhad

DearStakeholders,

On behalf of the Board of Directors, we are pleased to present the Genting Berhad’s 2017 Sustainability Report,preparedwithreferenceto the localand internationally recognisedsustainability reportingguidelines.Wetarget tocommunicatethethemesthatareconsideredmostmaterialtoourCompanyandGroupbyourstakeholders,throughthisReport.ItisnotintendedtoserveasacomprehensivedocumentthatcoversallaspectsofbusinessoperationsofGentingBerhadanditssubsidiaries2.

Werecognisetheimportanceofdevelopingourinvestmentsinasustainableandresponsiblemanner.GuidedbyourChairmanandCEOTanSriLimKokThay,theprinciplesandvaluesespousedbyourbelovedFounder,thelateTanSriDato’Seri (Dr)LimGohTong,namely–HardWork,Honesty,Harmony,LoyaltyandCompassionhavealwaysbeenembeddedinourworkcultureandbusinesspracticesandareknowncollectivelyasthegenting Core values.

Rightfromthestart,westrivetoachieveasustainablebalanceinallbusinessactivities,whetherinthedevelopmentandconservationofourpropertiesanditssurroundingenvironmentorintheinvestmentsandreturnstoshareholders.ThisReportcoversthekeysustainabilitymattersofGentingBerhadanditsprincipalsubsidiariesin2017.

Oursustainabilityhighlightsin2017included:

• Consistentdividendpayoutstoshareholders.

• Benefittedover120,000peopleincommunityphilanthropy.

• Jobemploymentofover55,000peopleworldwide.

• ResortsWorldGenting–about10,000acresofvirginrainforesthavebeenpreserved.

• ResortsWorldSentosa–2.9hectareshavebeenpreservedas secondarycoastal forestandS.E.A.Aquarium ishometoanindependentecosystemofover100,000animalsrangingover1,000species.

• GentingPlantations–90%ofenergyconsumedinitsoilmillscamefromrenewablesources.GentingJambonganOilMillisthefirstoilmillwithzerodischargeinMalaysia.

• Genting Energy’s BantenPower Plantwas named “Best EfficiencyPower Plant” by theMinistry of Energy andMineralResourcesofIndonesiaattheIndonesiaBestElectricityAwards2017.

Our sustainability journeywill continue tomeet the progressive changes in guidelines and standards of local andinternationalsustainabilitydisclosures.Inessence,sustainabilityforGentingBerhadanditssubsidiariesisadirectresultofourpeople’shardworkandpassiontowardsthebettermentofourorganisationandtheworldweoperatein.WeendeavourtoensuretheGentingCoreValueswill remaintheunderlyingethos inhowweconductourbusinesseswhereverweare.

tAn Kong hAnPresidentandChiefOperatingOfficer

2 Ibid, p. 1.

OvERviEW

MESSAGE FROM PRESIDENT AND CHIEF OPERATING OFFICER

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 3

ouR vision

Wearea leadingmultinationalcorporationcommittedtoenhancingshareholdervalueandmaintaining

long-termsustainablegrowthinourcorebusinesses.

ouR Mission

Wewill:

• Beresponsivetothechangingdemandsofourcustomersandexcelinprovidingqualityproductsandservices.

• Becommittedtoinnovationandtheadoptionofnewtechnologytoachievecompetitiveadvantage.

• Pursuepersonnelpolicieswhichrecogniseandrewardperformanceandcontributionsofemployeesandprovidepropertraining,developmentandopportunitiesforcareerdevelopment.

• Generateafairreturntoshareholders.

• Bearesponsiblecorporatecitizen,committedtoenhancingcorporategovernanceandtransparency, includingundertakingsocialresponsibilityfortheenhancementofthestandardoflivingofthecountry.

OvERviEW

ABOUT GENTING BERHAD

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GENTING BERHAD | SUSTAINABILITY REPORT 20174

ouR pRoFile

GentingBerhadisprincipallyaninvestmentholdingandmanagementcompany.WhiletheCompanywasincorporatedin1968andlistedin1971,theGentingGroupwasfoundedin1965whenitsFounder,thelateTanSriDato’Seri(Dr)LimGohTongstartedthejourneytorealisehisvisionofbuildingamountaintopresortinMalaysia.

Today, the Genting Group comprises Genting Berhad and its listed subsidiaries; Genting Singapore PLC, GentingMalaysiaBerhadandGentingPlantationsBerhadaswellasitswhollyownedunlistedsubsidiaryGentingEnergyLimited.

LedbyTanSriLimKokThay,theGroupisinvolvedinleisureandhospitality,oilpalmplantations,powergeneration,oilandgas,propertydevelopment,lifesciencesandbiotechnologyactivities,withoperationsspanningacrosstheglobe,includinginMalaysia(theGroup’scountryoforigin),Singapore,Indonesia,India,China,theUnitedStatesofAmerica,Bahamas,theUnitedKingdomandEgypt.

Inthecoreleisureandhospitalitybusiness,theGentingGroupanditsbrandaffiliatessimilarlycontrolledbyTanSriLimKokThay (namelyGentingHongKongLimitedandEmpireResorts, Inc.),marketandofferasuiteofproductsunder a numberof premier brands includinggenting, Resorts world, genting grand, genting Club, Crockfords, Maxims, Crystal Cruises, Dream Cruises and star Cruises.TheGentingGroupofcompaniesalsohavetieupswithestablishednamessuchasUniversalStudios®,TwentiethCenturyFox,PremiumOutlets®,HardRockHotel,Zoukandotherrenownedinternationalbrandpartners.

Adetailedgroupcorporatestructureisdisclosedinpage24oftheAnnualReport2017andtheprincipalactivitiesofthesubsidiaries,jointventuresandassociatesaredisclosedinNote45ofthefinancialstatementsintheAnnualReport2017.

gRoup stRuCtuRe

genting BeRhADInvestmentHolding&Management

CompanyListed:BursaMalaysia MarketCapitalisation:RM35.2billion*

genting plAntAtions BeRhADPlantation,PropertyDevelopment,DownstreamManufacturing&

BiotechnologyListed: Bursa Malaysia

Marketcapitalisation:RM8.4billion*

genting MAlAysiA BeRhADLeisure&Hospitality

Listed: Bursa MalaysiaMarketcapitalisation:

RM31.9billion*

52.7% 49.4% 51.6% 100%

Notes:The above chart is a simplified version of the Genting Group‘s corporate structure* as at 14 March 2018

OvERviEW

ABOUT GENTING BERHAD

genting eneRgy liMiteD

PowerandOil&GasUnlisted principal

subsidiary

genting singApoRe p.l.C.Leisure&Hospitality

Listed:SingaporeExchangeMarketcapitalisation:

SGD15.8billion*

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 5

OvERviEW

ABOUT GENTING BERHAD

Key peRFoRMAnCe highlights in 2017

group Revenue of

RM20.0billion

employing over

55,000people globally

genting Berhad - Market Capitalisation of

RM35.2billionas at 31 December 2017

investments with operations in

9 countriesacross 4 continents

group Assets employed of

RM93.6billion

Resorts world properties attracted more than

55 millionvisitors worldwide

Benefitted over

120,000 people in community philanthropy

Consistent dividends payouts to shareholders

21.5 sen per ordinary share

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GENTING BERHAD | SUSTAINABILITY REPORT 20176

genting eneRgy

Banten Power PlantIndonesia Best Electricity Award 2017

Winner of Best Efficiency Power Plant in Indonesia (Indonesian Ministry of Energy and Mineral Resources)

Meizhou Wan Power Plant Phase II30th International Power Management AssociationProject Excellence Award 2017 held at Kazakhstan

Gold winner of Mega-sized Category Projects(International Project Management Association)

genting plAntAtions

Genting Jambongan Oil MillThe first oil mill in Malaysia with zero discharge

Genting Indahpura The Best Urban Lifestyle Development under the

Mixed-use/Hospitality/Commercial category (Dot Property Southeast Asia’s Best of the

Best Awards 2017)

Johor Premium Outlets “Most Impactful Investment” (Silver Winner)

(Iskandar Malaysia Accolades 2016/17)

genting MAlAysiA

Genting Malaysia Berhad Gold Award for Outstanding Tourism Achievement

(Malaysia Tourism Council Gold Awards 2017)

Resorts World Genting Most Popular Tourist Attraction of 2017

(2017 Red Coral Award of Asia Tourism by 21st Century Business Herald and College of Tourism and Service

Management of Nankai University, China)

Gold Award for Theme Park/Family Attraction(Reader’s Digest Trusted Brands Asia 2017)

Bronze Winner in Transportation, Travel & Tourism Category and Entertainment Category

(Putra Brand Awards 2017 by Association of AccreditedAdvertising Agents Malaysia)

Resorts World BirminghamGenting Hotel - Certificate of Excellence

(TripAdvisor)

AwARDs AnD ACColADes

Thenumerousawardsandaccoladesreceivedbyouroperatingsubsidiarieseveryyeararegoodtestimoniesofourcontinuousstrivetodeliverthebestofproducts,servicesandvaluetoourstakeholdersandtocreatepositiveeconomicimpactsandcontributionstothelocalcommunityinthejurisdictionswhereweoperate.

genting singApoRe

Resorts World Sentosa Best Integrated Resort (7th consecutive year)

(TTG Travel Awards 2017)

Best Integrated Resort (Asia Pacific) (Travel Weekly Asia Readers’ Choice Award 2017)

Corporate Platinum Award (Community Chest Awards 2017)

Universal Studios SingaporeBest Theme Park

(Travel Weekly Asia Readers’ Choice Award 2017)

1st Amusement Park in Asia (TripAdvisor Travellers’ Choice 2017)

Adventure Cove Waterpark 8th Water Park in Asia

(TripAdvisor Travellers’ Choice 2017)

Best Customer Service (Attractions)(Singapore Tourism Awards 2017)

Halloween Horror Nights 6,Universal Studios Singapore

Best Leisure Event & Best Marketing Idea(Singapore Tourism Awards 2017)

Best Event (Digital Integration) Gold Award 2017(The Marketing Events 2017)

CURATE Best Western Fine Dining

(Restaurant Association ofSingapore Epicurean Star Award)

Joël Robuchon Restaurant - Three Michelin stars L’Atelier de Joël Robuchon - Two Michelin stars Osia Steak and Seafood Grill - One Michelin star

(MICHElIN Guide Singapore 2017)

Hard Rock Hotel SingaporeSingapore Green Hotel Award 2017-2018

(Singapore Green Hotel Award)

Equarius HotelAsia’s Leading Hotel Suite 2017

(World Travel Awards)

OvERviEW

ABOUT GENTING BERHAD

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 7

PART 1SUSTAINABILITY

REPORT

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GENTING BERHAD | SUSTAINABILITY REPORT 20178

PART 1

OUR SUSTAINABILITY APPROACH

TheprinciplesandvaluesespousedbyourbelovedFounder,thelateTanSriDato’Seri(Dr)LimGohTong,namelyHardWork,Honesty,Harmony,LoyaltyandCompassionhavealwaysbeenembedded inourworkcultureandbusinesspracticesandareknowncollectivelyasthegenting Core values.Theyformtheunderlyingworkplaceprinciplesforouremployees,coveringprofessionalismandethics,efficiencyandresponsibilityandreflectourcontinuouspursuittoenhancethecorporatevaluesoftheGentingGroup.

Werecognisethatreportingonaconglomeratebasiscanbechallenging,especiallytoensurecoherencyacrossthediversebusinessesoftheGentingGroup.Wearemindfulofthetopicsthatmattermosttoourstakeholders.Ourfocalareas thus vary across our businesses,with each key subsidiary, namelyGenting Singapore,GentingMalaysia andGentingPlantationsandGentingEnergyfocusingonsustainabilitythemesapplicabletotheirrespectiveoperations.

ThisReporthas4sections–Overview,Part1,Part2andAppendix.TheOverviewcoverstheinformationaboutGentingBerhadandthestrategicmessagefromitsPresidentandChiefOperatingOfficer. Part1coversthesustainabilityapproachtakentoreviewandupdatethe5SustainabilityPillarsidentifiedin2016forGentingBerhadanditsprincipalwhollyownedunlistedsubsidiary,GentingEnergyandwhereapplicable,theGentingGroup.ThemanagementapproachontheupdatedsustainabilitypillarsandtheirmaterialtopicsisalsodisclosedinPart1oftheReport. Followinganinternalmaterialityassessment,thefifthsustainabilitypillarwasupdatedto“communitycare”insteadof“stakeholderengagementanddevelopment”withcorporate social responsibilityas thematerial sustainability topicof thispillar.Thematerial topicswithin the5Pillarswerealsoassessedandupdated toproduceamorebalancedreportwithimprovedclarity.The5SustainabilityPillars,updatedin2017,supporttheoverallsustainabilitydirectionforGentingBerhadandGentingEnergy,withcommoncorevaluesandsustainabilityprinciplesthattranscendacrosstheGentingGroup.

Part2covers thesummarysustainability reportsofGentingBerhad’s listedsubsidiaries,namelyGentingSingaporePLC,GentingMalaysiaBerhadandGentingPlantationsBerhad.Eachlistedsubsidiaryhasproducedadetailed2017sustainabilityreportthatprovidesmoreinformationontheirsustainabilityperformances.Thesereportscanbefoundontheirrespectivecorporatewebsites.TheAppendixsectionisonGRIContentIndex,whichcoversthereferencingofthisReporttoGRIStandards2016:Coreoption.

GentingBerhadrecognisestheimportanceofdevelopingitsglobalbusinessinvestmentsin a sustainable and responsible manner. As a responsible corporation with diversebusinessinvestments,ourmissionistoensurehighstandardsofgovernanceacrosstheGentingGroup’s entireoperations, promote responsible businesspracticeswithin theorganisation,manage theenvironmental impactofourbusinesses,provideasafeandcaringworkplaceforouremployeesandmeetthesocialneedsofthecommunityandnationforthebettermentofall.

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 9

PART 1

OUR SUSTAINABILITY APPROACH

BoARD oF DiReCtoRs

Settingthetonefromthetop,theBoardofDirectors,asrepresentedbytheAudit&RiskManagementCommitteeofGentingBerhadoverseesthe integrationofsustainabilityreportingoftheCompany.TheAudit&RiskManagementCommitteealsoreviewstheSustainabilityReportoftheCompanyonayearlybasis,aspartoftheAnnualReportoftheCompanyforendorsementbytheBoardofDirectors.

sustAinABility goveRnAnCe

Upholdinghighstandardsofsustainabilitygovernanceisvitaltoenableustooperateinanaccountableandtransparentmannerwitheffectiveoversightofouroperations.Itgivesaccountabilitytoourstakeholdersonhowwemanagematerialeconomic,environmentalandsocialmatterswithinourorganisationtotranslateouraspirationsintoaction.

Board of Directors, Genting Berhad

genting plantations BerhadWorking team

genting energy limitedWorking team

Provide Sustainability data/information

to Genting Berhad’s working team

genting singapore plCWorking team

genting Malaysia BerhadWorking team

Provide Sustainability data/information

to Genting Berhad’s working team

Working teams

audit & risk Management Committee

President & Chief Operating Officer

Chief Financial Officer

heads ofdepartment

Board of Directors

executive Committee

Sustainability Governance Structure

genting BeRhAD

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GENTING BERHAD | SUSTAINABILITY REPORT 201710

sustAinABility goveRnAnCe (Cont’D)

exeCutive CoMMittee

GentingBerhad’sExecutiveCommittee ischairedby thePresident&ChiefOperatingOfficer (“PCOO”)ofGentingBerhadandcomprisestheCompany’sChiefFinancialOfficer(“CFO”)andotherheadsofdepartments,aswellastheChiefExecutiveOfficerofGentingEnergy.TheExecutiveCommitteemeetseverymonthtoreviewandmakedecisionson material issues and strategies pertaining to the Company, Genting Energy and its direct unlisted subsidiaries,includingsustainabilityrelatedmatters.

TheSustainabilityReportofGentingBerhadisreviewedbytheCFO,approvedbythePCOOandthereafterreviewedbytheAudit&RiskManagementCommittee.

gRoup exeCutive CoMMittee

TheGentingGroupExecutiveCommitteecomprisestheExecutiveCommitteemembersofGentingBerhadandthekeysubsidiaries.TheGentingGroupExecutiveCommitteemeetingisamonthlygatheringofthePCOOs,CFOsandotherrepresentativesfromGentingsubsidiaries,whomeettoshareanddiscussonmaterialissues,strategiesandgrouprelatedmatters.Decision-makingisdonecollectivelybyallPCOOsongroup-relatedmattersprincipallytocoordinateorachievesomeconsistencyinactions,witheachPCOOandrelevantstaffdecidingfortheirowncompany’ssustainabilitymatters.ThePCOOofGentingBerhadnormallychairstheGentingGroupExecutiveCommitteemeetings.

woRKing CoMMittees

Each listed subsidiary has autonomy over the decision-making processwithin its own organisation, including themanagementofitssustainabilitymatters.

Within its own sustainability governance structure, each listed subsidiary has its ownSustainabilityWorkingTeam/SustainabilityDepartmenttomanageitssustainabilityinitiativesandoverseethepreparationofitssustainabilityreport.ThesustainabilityreportandexecutivesummaryofeachlistedsubsidiaryisprovidedtoGentingBerhad’sSustainabilityWorkingCommitteetofacilitateandpreparethesustainabilityreportofGentingBerhad.

PART 1

OUR SUSTAINABILITY APPROACH

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 11

stAKeholDeR engAgeMent

AtGentingBerhadandGentingEnergy,wehaveandwillcontinuetoengageregularlywithourstakeholders,togarnerconstructivefeedbacksandgainbetterunderstandingoftheirinterestsandconcernsaboutissuesthatcouldimpactourbusinesses.

Inoureffortstocollectdirectfeedback,weareawarethatnotmanyexternalstakeholdersarekeenonusingsurveysasaformofengagement.Theyprefertosendemails,lettersormeetinpersontocommunicatetheirfeedbacks,issuesorconcerns,ifany.Assuch,thedatacollatedfromexternalstakeholdersislimited.Wewillendeavourtoimproveonthedatacollationasourreportingjourneyprogresses.

Thestakeholdersthatweengageonaregularbasiscanbegroupedinto7maincategories,namelygovernmentandregulators;investors(shareholders,equityanalystsandpotentialinvestors);lenders(bankers,bondholdersandratingagencies);employees;jointventurepartners;suppliersandserviceprovidersandlocalcommunities.

stAKeholDeRengAgeMent

MethoDsFRequenCy AReAs oF inteRest ouR goAls

government and Regulators

• Officialmeetingsandvisits

• Consultativeandstatutory reporting

• Participationinindustryeventsandseminars

• Ongoing • Compliancewithapplicablelawsandregulations

• OverallEconomic,EnvironmentalandSocial impact of our organisation

Wecontinuetoengagewithgovernmentandregulatorybodies,providingregularupdates through statutory reporting and responding to theirqueries.Ourobjectiveisfullcompliancewithallapplicablelaws and regulations in order to maintainoperatinglicences.

investors(shareholders, equity analysts & potential investors)

• ShareholderGeneralMeetings(AGMs)

• AnnualReports• Analystbriefings• One-on-oneandsmall

group meetings• Corporate

announcements• Corporatewebsite• Investorrelationsteam

• Annually

• Quarterly• Ongoing

• Strongfinancialperformance

• Sustainabilityreporting

• Shareholdervalue

To maintain open and regular communicationswithinvestors,andprovideregularupdatesonourbusinessperformanceandstrategies.

lenders(Bankers, bondholders & rating agencies)

• Regularcommunication, including responding to all due diligence and account relationship enquiries

• Submissionoffinancialreports

• Ongoing • Creditworthiness• Timelyrepayment

of loan principal and interest

• Fulfilmentofloancovenants

Tobuildgoodworkingrelationships with our lenders, protect our strong credit standing and ensure continuity ofouroperations.Keepingtoclear terms, ensuring timely repayment and compliance with loanconditionsarekeyprioritiesforus.

employees • Annualappraisals• Employeeintranet

portal• Employeeknowledge-

sharing platforms• Eveningtalks• Newemployee

induction programme• Staffannualdinner

• Ongoing • Employeedevelopment

• Remuneration• Healthyandsafeworkenvironment

• EthicsandCodeofConducts

• Jobsatisfaction

Tocreatethebestworkplacewith high performance culture, good employee welfare, open communication and careeradvancementbasedonmeritocracy.

our stakeholder engagement

PART 1

OUR SUSTAINABILITY APPROACH

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GENTING BERHAD | SUSTAINABILITY REPORT 201712

stAKeholDeRengAgeMent

MethoDsFRequenCy AReAs oF inteRest ouR goAls

Joint venture partners

• Regularmeetingsanddialogues

• Ongoing • AchieveJointVenturebusinessobjectives

To forge strong strategic partnershipsandadvocatesustainabilitypracticestoachievemutualbusinessobjectivesandperformancetargets.

suppliers and service providers

• Supplierselectionthroughpre-qualificationandtendering process

• Briefingsandmeetings• Relationship

management

• Ongoing • Fairandmutuallyagreeablecontractterms

• Compliancewithcompany policies andsustainabilityrequirements

• Timelypayments

Todrivesustainabilitypracticesacrossoursupplychain.

local Communities

• Employeevolunteerism• Donationsand

other philanthropic contributions

• Ongoing • Impactoncommunity investments

• Creationofemployment

• Betterunderstandingoftheenvironmentand social impact of ourcontribution

To support local communities in economic,environmentalandsocialdevelopment.

RegulAR engAgeMent with stAKeholDeRs

At Genting Berhad, we announce all material information through Bursa Malaysia and this information is also made availableonthecorporatewebsite toensureallshareholders, investors, lenders,businesspartnersandthegeneralpublicareupdatedwiththelatestdevelopmentsinatimelyandconsistentmanner.Over200meetingswereheldwithourlenders(bankers,bondholdersandratingagencies)andinvestorsin2017.

Genting Berhad’s Annual General Meeting (“AGM”) is an important yearly forum for dialogue with shareholders.Shareholders are encouraged toparticipate in theproceedings and theyhave theopportunity to ask any relevantquestionspertainingtothecompany’sannualreport, theresolutionsbeingproposedandontheoperationsoftheGroup.Justlikepreviousyears,in2017,wereceivedaletterfromtheMinorityShareholders’WatchdogGroupwithalistofshareholderquestionswhichwereansweredanddisclosedtoallshareholdersattheAGM.WealsoreceivedandansweredalistofEESquestionsfromanAsian-basedfundmanagerin2017.Therewerenoquestionsraisedbyourshareholderswithregardstoour2016SustainabilityReport.WereceivedaletterofgenerallypositivefeedbackfromBursaMalaysiapertainingtoourfirstsustainabilityreportwhenwewerefinalisingoursecondSustainabilityReportinearly2018.

Ourcorporatewebsiteatwww.genting.comhasadedicatedinvestorrelationssectionwhereshareholdersandotherinterested parties can find useful information relating to the latest financial results, announcements, annual report and othernews.

Theregularcommunicationswithstakeholdersprovidedourseniormanagementteamwiththenecessaryfeedbacksin2017tointernallyconductthematerialityassessmentprocess.

stAKeholDeR engAgeMent (Cont’D)

our stakeholder engagement (Cont’d)

PART 1

OUR SUSTAINABILITY APPROACH

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 13

MAteRiAlity AssessMent pRoCess

Throughregularengagementwithourstakeholders,weareabletogatherunbiasedmaterialfeedbacksthathelpustoassessandprioritiseourmaterialtopics. Amaterialityassessmentwasdoneinternallytoreviewthe5SustainabilityPillarsandmaterialtopicsreportedinthe2016SustainabilityReport,alongsidefeedbackscollectedfromvariousstakeholderengagementsthroughout2017. ThisassessmentwascoordinatedbythesustainabilityworkingteamofGentingBerhad,inwhichthedatain2017wascollatedandwhereapplicable, compared to theprecedingyear’sdata.Thedata included internal feedbacks fromrelevantheadsofdepartmentsandcontactpersonsfromGentingBerhadandGentingEnergy,whocommunicatedwithexternalstakeholdersin2017. UndertheguidanceoftheGentingBerhad’sExecutiveCommittee,thesecollateddataandfeedbacksin2017wereinternallyassessedtodetermineifthematerialmattersthatformedthe5SustainabilityPillarsin2016remainvalidin2017.Followingthisassessment, the5SustainabilityPillarswereupdatedandre-aligned in2017toprovideamorebalancedreportwithimprovedclarity. The fifth sustainability pillar has been updated to “community care” instead of “stakeholder engagement anddevelopment” with corporate social responsibility as thematerial sustainability topic of this pillar. The other foursustainabilitypillarshavebeenre-alignedwithupdatesontheirsustainabilitytopics.

5 sustAinABility pillARsno.

regulatory compliance

1Maintaining the integrity of our assets

2

Communitycare

3Corporateculture,brandingandreputation

4Leadership and succession planning

5

Materiality Matrix of genting Berhad & genting energy in 2017

MaterialTopics included in 2017 SustainabilityReportofGentingBerhad&

Genting energy

not Material

Importancetointernalstakeholders

High

HighLow

1

4

2

5

3

Importan

cetoexternalstake

holders

PART 1

OUR SUSTAINABILITY APPROACH

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GENTING BERHAD | SUSTAINABILITY REPORT 201714

5 sustAinABility pillARs

The5SustainabilityPillars,updatedin2017,supporttheoverallsustainabilitydirectionofGentingBerhadandGentingEnergy,withcommoncorevaluesandsustainabilityprinciplesthattranscendacrosstheGentingGroup.

5 sustainability pillars of genting Berhad and genting energy in 2017

RegulatoryCompliance

Maintaining the Integrity ofOur Assets

Economic Performance

Investment Portfolio

Intellectual Property

System Efficiency

CommunityCare

Corporate Social Responsibility

Corporate Culture, Branding and

Reputation

Brand and Reputation

Ethical Business Conduct

ResponsibleProcurement Practices

Leadership and Succession Planning

Sustainability of Genting Berhad’s subsidiaries

Talent Attractionand Management

Employee Development

Our Workforce

Succession Planning

OccupationalSafety and Health

Environmental Management

Maintaining Licenseto Operate

Adequate and Reliable Financial Disclosures

PART 1

OUR SUSTAINABILITY APPROACH

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 15

The inter-connection between economic, environmental, social and governance factors and corporate financialperformanceisbecomingincreasinglycomplextodetermineinthecurrentcontext.Ourchallengethereforeinsustaininghighperformanceistoleverageonallkeyresourcesandassetstodaytoensurebusinesssustainabilityfortomorrow.

Themanagementapproachofeachofthe5SustainabilityPillarsandtheirmaterialtopics,isdisclosedinthesubsequentpagesofthisReport.

no. sustAinABility pillAR

MAteRiAltopiCs

gRi stAnDARDs 2016 BuRsA MAlAysiA’s sustAinABility

RepoRting guiDe2015 on ees

MAintAining the integRity oF ouR Assets

economic performance • Economicperformance • Economic

Systemefficiency • Systemefficiency • Economic

SustainabilityofGentingBerhad’ssubsidiaries

• Economicperformance • Economic

InvestmentportfolioofGenting Berhad

• Economicperformance • Economic

Intellectual property of Genting Berhad

• NotidentifiableunderGRIas an aspect

• Economic

RegulAtoRy CoMpliAnCe

Maintaining license to operate

• Compliance • Economic

Adequateandreliablefinancial disclosures

• Compliance • Economic

Environmentalmanagement

• Energy• Emissions• Effluentsandwaste• Water• Compliance

• Environment

CoRpoRAte CultuRe, BRAnDing AnD ReputAtion

Brand and reputation • NotidentifiableunderGRIas an aspect

• Social–marketplace

Ethicalbusinessconduct • Anti-corruption• Supplierassessmentforlabourpractices

• Social–workplace

Responsibleprocurementpractices

• Social–marketplace

leADeRship AnD suCCession plAnning

Ourworkforce • Employment • Social–workplace

Talent attraction and management

• Employment• Trainingandeducation

• Social–workplace

occupational safety and health

• Occupationalsafetyandhealth

• Social–workplace

Employeedevelopment • Trainingandeducation • Social–workplace

Succession planning • NotidentifiableunderGRIas an aspect

• Social–workplace

CoMMunityCARe

Corporatesocialresponsibility

• Localcommunities • Social–marketplace

2

5

3

4

1

Inadditiontothe2017assessment,wehavereferencedourmaterialtopicstoGRIStandards2016andBursaMalaysia’sSustainabilityReportingGuide2015onEESforeasiermapping,asshowninthetablebelow.

2017 MAteRiAl topiCs(ReferencingtoGRIStandards2016andBursaMalaysia’sSustainabilityReportingGuide2015)

PART 1

OUR SUSTAINABILITY APPROACH

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GENTING BERHAD | SUSTAINABILITY REPORT 201716

eConoMiC peRFoRMAnCe

Weareaccountable toour investors for themanagementofourassetsandcapital.Measuringoureconomicandfinancialperformanceisvitalforustoevaluatetheeffectivenessofourassetsandcapitalmanagement,andensurethatweareontracktoachieveourfinancialgoals.Westrivetoenhanceourfinancialperformancecontinuouslytodelivervaluetoourinvestorsandstakeholders.

AsGentingBerhadisaninvestmentholdingandmanagementcompany,wemeasureeconomicperformancebasedontheeffectivenessofourassetsandcapitalmanagement.

GentingBerhadhasastrongfinancialtrackrecord,withconsistentgrowthinrevenueandassetssinceitsincorporationin1968. Inthelastthreeyears,theGrouprevenuegrewbyanannualaverageof5.4%,registeringarecordhighofRM20.0billionin2017.GroupEBITDAhasbeenconsistentlymaintainedataboveRM6billionsinceyear2010.

Weaimtomaintainourstrongfinancialstoachievelongtermgrowthandprofitabilityusingaprudentassetandcapitalmanagementapproach.

The table below highlights our financial performance in 2017. More information on our financial performance isdisclosedinGentingBerhad’sAnnualReport2017andavailableonlineatwww.genting.com.

*Defined as debt & equity, interest & dividends^ As at 31 December 2017

RM20.0billion2016:RM18.4billion

RM4.6billion2016:4.3billion

RM7.1billion2016:RM6.1billion

RM35.2billion2016:29.8billion

RM93.6billion2016:RM91.5billion

RM3.2billion2016:2.0billion

total Revenue

employee wages and Benefits

eBitDA

Market Capitalisation

total Assets

payments to providersof capital*

2017

PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS

PILLAR 1: MAINTAINING THE INTEGRITY OF OUR ASSETS

^

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 17

totAl Assets eMployeDMARKet CApitAlisAtion ^

40.0

RM billion

30.0

35.0

25.0

20.0

15.0

5.0

10.0

0

35.2

29.827.3

2015 2016 2017 2016 2017

94.0

RM billion

92.0

93.0

91.0

90.0

89.0

87.0

88.0

0

93.6

2015

91.5

88.5

PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS

PILLAR 1: MAINTAINING THE INTEGRITY OF OUR ASSETS

eBitDARevenue

2015 2016 2017

20.5

RM billion

19.5

20.0

19.0

18.5

18.0

17.0

17.5

0

20.02

18.4

18.1

7.2

RM billion

6.8

7.0

6.6

6.2

6.4

6.0

5.6

5.8

0

7.1

6.16.2

2015 2016 2017

^ As at 31 December 2017

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GENTING BERHAD | SUSTAINABILITY REPORT 201718

systeM eFFiCienCy

Westrive toachieve thehighestefficiency inouroperating systemsand technology to supportourdailybusinessactivitiesacrossourGroup.

AtGentingBerhad,ourITresourcesprovidedailysupportservicestoensureourdailysystemsrunsmoothlyandarerisk-protected.Theyalsoensurethat theconnectivitywithoursubsidiaries throughemails,mobileandweb-basedcommunicationsaremaintainedandrisk-protectedatalltimes.Annualsurveyswereconductedtogatherfeedbackfromemployeeusers,coveringofficeautomationtools,theeffectivenessofITsystemsorapplicationsefficiencyandeffectiveness, ITpersonnel’scompetency inproviding ITservicesandeffectivenessofemployeeawarenesson thetopicofcybersecurity.Theconstructive feedbacksandsuggestionshaveenabledour IT resources to improveandfinetunebusinessprocessesandupgradespecificITfacilitiestoprovidequalityandtimelyservices.Nomajordowntimeorserviceinterruptionwasreportedin2017.

In2017,GentingEnergy’s660MW3 supercriticalcoal-firedpowerplant inBanten, Indonesia (“BantenPowerPlant”)producedover3,397millionkWh4ofelectricityinIndonesia.Equippedwithcurrentsupercriticaltechnology,theplanthasachievedmore than90%availabilitysince thecommencementof itscommercialoperations inMarch2017. Inrecognitionofthehighefficiencyachieved,BantenPowerPlantwasawardedbytheMinistryofEnergyandMineralresources of Indonesia as a recipient of the Indonesia Best electricity Awards 2017 under the category of the Best EfficiencyPowerPlant.

InGujarat,India,GentingEnergy’swhollyowned91.8MWwindfarminJangivillage,Gujarat,India(“JangiWindFarm”)produced 228million kWh in 2017, an amount equivalent to the electricity consumption of more than 212,0005 residentsinIndiaforayear.

sustAinABility oF genting BeRhAD’s suBsiDiARies

AsGentingBerhadisaninvestmentholdingcompany,thesustainabilityoftheprincipalsubsidiaries’businessesisvitalforgrowthandcontinuity.Ourlistedsubsidiariesintheleisure&hospitalitybusinesses,namelyGentingMalaysiaandGentingSingaporearethemajorcontributorstotheGroup’sfinancialperformance.

In2017,GentingMalaysiacontributed47%ofgrouprevenueand32%ofgroupassets,GentingSingaporecontributed37%ofgrouprevenueand31%ofgroupassetsandGentingPlantationscontributed9%tobothgrouprevenueandgroupassets.GentingEnergy,whichcontributed7%ofgrouprevenueand12%ofgroupassets,isourunlistedprincipalsubsidiary.

Whileeachlistedsubsidiaryoperatesindependentlyandformulatesitsowncorporatestrategies,wecontinuallyengagewiththemtounderstandhowtheirlatestcorporatestrategiesandbusinessoperationsreinforcetheoverallstrategiesoftheGrouptoachieveoperationalexcellenceandsustainablebusinesspractices.

3 MW refers to Megawatt4 kWh refers to Kilowatt Hour5 India’s annual electricity consumption per capita for year 2015-16 amounted to 1,075 kWh. This was retrieved from “Executive Summary for Power

Sector” (December 2017) issued by India’s Central Electricity Authority (www.cea.nic.in/reports/monthly/executivesummary/2017/exe_summary-12.pdf).

PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS

PILLAR 1: MAINTAINING THE INTEGRITY OF OUR ASSETS

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 19

and its Principal Subsidiaries, Joint Ventures and Associate as at 14 March 2018

GEnTinG MALAySIABERHAd*

GEnTinGEnERGY LiMiTEd

100%Resorts WorldLas Vegas LLC

55%PT Lestari BantenEnergi

49%Fujian Pacific Electric Company Limited

49%SDIC GentingMeizhou WanElectric PowerCompany Limited

100%GP Wind (Jangi)Private Limited

41.6%Lanco TanjorePower CompanyLimited

100%First World Hotels &Resorts Sdn Bhd

100%Genting GolfCourse Bhd

50%Resorts World IncPte Ltd

100%Widuri PelangiSdn Bhd

100%Papago Sdn Bhd

100%Genting New York LLC

100%Genting Hotel & Resorts ManagementSdn Bhd

100%Awana Hotels & Resorts Management Sdn Bhd

100%Genting Management and Consultancy Services Sdn Bhd

100%Resorts World Omni LLC

78%BB Entertainment Ltd

100%Genting UK Plc

100%Genting Alderney Limited

100%Genting Solihull Limited

Notes:The above chart summarises the shareholding percentages of the Genting Group’s principal operating companies.* listed on Bursa Malaysia Securities Berhad** listed on Singapore Exchange Securities Trading

limited

(7916-A)

*

GEnTinGSinGApoRE pLC**

100%Resorts World atSentosa Pte Ltd

52.7% 100%49.4%

Leisure & Hospitality

Plantations

Biotechnology100%Oakwood Sdn Bhd

100%Genting Properties(UK) Pte Ltd

100%Resorts World Miami LLC

GEnTinG PLANTATIONSBERHAd*

100%Genting SDCSdn Bhd

100%Genting Oil MillSdn Bhd

100%Genting Plantations (WM) Sdn Bhd

63.2%GlobalIndoHoldings Pte Ltd

95.5%ACGT Sdn Bhd

100%Genting PropertySdn Bhd

50%Genting SimonSdn Bhd

100%Genting HighlandsPremium OutletsSdn Bhd

51.6%

100%Genting TanjungBahagia Sdn Bhd

100%AsianIndoHoldings Pte Ltd

73.7%PalmIndo Holdings Pte Ltd

72%Genting MusimMas Refinery Sdn Bhd

Property

Energy

Investment Holding & Management Services

95%Genting Oil KasuriPte Ltd

95%Genting CDXSingapore Pte Ltd

group Corporate structure

PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS

PILLAR 1: MAINTAINING THE INTEGRITY OF OUR ASSETS

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GENTING BERHAD | SUSTAINABILITY REPORT 201720

Part 2of thisReport highlights the sustainability summary andEESperformancesofGentingBerhad’s three listedsubsidiaries,namelyGentingSingapore,GentingMalaysiaandGentingPlantations.

totAl AssetsMARKet CApitAlisAtion ^

GeNM: Genting Malaysia BerhadGeNp: Genting plantations BerhadGeNS:GentingSingaporePLCGeNe: Genting energy Limited

40

35

30

20

25

15

5

10

2015 2016 2017

GeNM GeNp GeNS GeNe

60

50

40

30

20

10

2015 2016 2017

GeNM GeNp GeNS

RM billion RM billion

Revenue

10

8

6

2

4

2015 2016 2017

GeNM GeNp GeNS GeNe

RM billion

PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS

PILLAR 1: MAINTAINING THE INTEGRITY OF OUR ASSETS

^ As at 31 December 2017

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 21

investMent poRtFolio oF genting BeRhAD

Blendingelementsofsustainabilityanddiversificationintoourbusinessplanning,decision-makingandinvestmentshelpustobetterdiscerntheenvironmentalandsocietalrisksthatthreatennotonlyourbusinessesbutalsothestabilityoftheworldwelivein.

At Genting Berhad, we invest in companies with potential for long term sustainable growth. We adopt thematicsustainable investing into various social and environmental-related industries such as life sciences and renewableenergy space,with the intentionof generating positive impacts that can improve the quality of our products andmankind,alongsidefinancialreturns.

Ourinvestmentportfolioincludesanumberoflifescienceandbiotechnologycompaniesthatareatdifferentlevelsofresearchanddevelopment(“R&D”)stages.

WeacknowledgethatinvestmentsinanyR&Dcanberiskierthanotherinvestments,asthesuccessrateisuncertainandthegestationperiodtoanybreakthroughdiscoverycanbelong.SomecompaniesmayfinditnoteconomicallyviabletoinvestinR&Dcompanies.Nevertheless,asaresponsiblecorporation,wearecommittedtofindnewsolutionstoimprovethequalityofhealthofmankindandtheworldthatwelivein.

OurinvestmentsinbiotechnologyhaveenabledtheGentingPlantationsteamtoconductresearchanddevelopmentfocused on increasing yield and productivity of oil palm. Through our life science investments such as TauRxPharmaceuticals Limited, Genting TauRx Diagnostic Centre Sdn Bhd and Cortechs Lab, Inc., we aim to find newtreatmentsforneuro-degenerativediseasessuchasdementiaingeneralandAlzheimer’sDiseaseinparticular.

Ourinvestmentportfolioincludes:

intelleCtuAl pRopeRty oF genting BeRhAD

At Genting Berhad, we recognise that our intellectual property (“IP”) rights, in particular “RESORTS WORLD” and“GENTING”trademarksandbrandnames,arevaluablecompanyassets.Our IPrightssupport thecontinuationandgrowthofthevariousbusinessesoftheGentingGroupacrossthemanyjurisdictionswhichtheGroupanditsaffiliatesoperatein.Ourbrandsaretrustedbyourcustomers.

WestrivetoprotectourIPrightsandusethemeffectively.WearefirminenforcingourIPrightsandactionsaretakenagainstthirdpartieswhoinfringeonourIPrightsinordertoprotectourbrandvalueandreputation.Wealsorespectthirdparties’IPrights.For2017,therewasnomateriallitigationinvolvingIPrightsinfringement.

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GENTING BERHAD | SUSTAINABILITY REPORT 201722

Complyingwith laws, rules and regulations andeffectivemanagementof natural andhumanresourcesareelementaltoourorganisation.Goingbeyondcompliancehelpsustoreducecosts,bettermanagerisksandconstantlycreatevalueforallourstakeholders.

MAintAining liCense to opeRAte

Wecomplywithallregulatoryrequirementstoensurebusinesscontinuity.Failuretodosomayresultintherevocationoflicencesthatarerequiredtocarryoutourcorebusinessactivities.Thiswouldundermineourabilitytooperateasagoingconcern,therebyloweringinvestors’confidenceinourorganisation.

Ensuringcasinogamingregulatorycomplianceisaresponsibilitythatwedonotcompromiseon.SomejurisdictionsalsorequirelicensingofourindividualBoardmembersandseniormanagementandtherefore,theyhavetobevigilantandknowledgeableatalltimestoensurecompliancewithconditionsimposedbyregulators.

Our internal systems and processes help to track andmonitor all applicable regulatory requirements. In addition,frequentengagementwith regulatorshelpsus tobetterunderstand these requirements. In theevent thatwe facepractical issues and concerns in meeting any requirements, these would also be highlighted and discussed withregulatorstojointlyfindanappropriatesolution.Wedidnotincuranysignificantfinesandnon-monetarysanctionsfornon-compliancewithlawsandregulationsin2017.

ADequAte AnD ReliABle FinAnCiAl DisClosuRes

Weaimtoupholdtheintegrityinourfinancialreporting.Ourboardofdirectorshavetheresponsibilitytoensurethatthequarterlyreports,annualfinancialstatementsaswellastheannualreviewofoperationsintheannualreportsarepresentedinamannerwhichprovidesabalancedandcomprehensiveassessmentoftheGroup’sperformanceandprospects.

OurfinancialsaredisclosedinaccordancetotheFinancialReportingStandards,theMalaysianAccountingStandardsBoardApprovedAccountingStandardsinMalaysiaforEntitiesOtherThanPrivateEntities,whichgiveatrueandfairviewofthestateofaffairsoftheGroupandCompanyattheendofthefinancialyearandthecashflowsoftheGroupandtheCompanyforthefinancialyear.

More information can be found in the Corporate Governance Overview Statement, as disclosed in the AnnualReport2017.

PART 1: OuR SuSTAiNAbiliTy APPROACh - 5 SuSTAiNAbiliTy PillARS

PILLAR 2: REGULATORY COMPLIANCE

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 23

4.0

Figure B: Direct Carbon emissions (scope 1)

Car

bo

n e

mis

sio

ns

(Mill

ion

to

nn

es C

o2)

Figure A: Direct energy Consumption

en

erg

y C

on

sum

pti

on

(t

J)

IndonesiaIndonesia

3.5

3.0

2.5

40000

2.0

30000

35000

25000

1.5

20000

15000

0.5

1.0

5000

10000

00

0.00116

3.101

33,854

ChinaChina

0.039682 0.036635

2016

2017

2016

2017

enviRonMentAl MAnAgeMent

The global energy regulatory landscape6 is directed towards efficient energy consumption and domestic energysecurity.Inlinewiththis,westrivetoexplorecleanerandmoreefficientwaystoreduceourcarbonfootprintresultingfromenergyconsumption.Wearecontinuingoureffortsthroughregularmonitoringofenergyusageofouroperationsandadoptingenergyefficienttechnologiesinouroperations,suchasthesupercriticaltechnologyinourlatestpowerplant.

In this section,our reporting isonGentingEnergy, as itspowergenerationandoil&gasbusinessesnaturallycallforgreaterresponsibilityinmanagingtheenvironmentalimpactfromitsoperations.GentingEnergy’senvironmentalmanagementisbasedonthesekeyareas–energyconsumption,carbonemissions,wasteandeffluentsandgreenhousegasesemissions.

energy and Carbon Footprint

GentingEnergy’swhollyownedJangiWindFarmistheGroup’sfirstrenewableproject.Asitdoesnotconsumeanyfueltogenerateelectricity,theJangiWindFarmispartoftheGroup’seffortstobalanceitspowergenerationmixtoincludecleanenergywithinitsportfolioofpowerplants.Todate,JangiWindFarmhasgeneratedover1,365GWh7 of electricitytherebycontributingtowardstheIndiangovernment’swindenergyprogramme.

In 2017, Genting energy consumed 34,536 TJ8ofenergyfromcoal,naturalgasandfuel;over98.0%ofwhicharosefromcoalconsumptioninIndonesiawiththeremainingproportionfromnaturalgasandfuelinChinaandIndonesia.The carbon emission correlated to such direct energy consumption translated to 3.149 million tonnes of CO

2 in

2017.Theyear-on-yearincreaseinboththedirectenergyconsumedanddirectcarbonemissioncoincidedwiththecommencementofBantenPowerPlantinMarch2017.OurIndianoperationsarenotdisclosedineitherFigure A or Figure BastheJangiWindFarminIndiadoesnotconsumeanyfueltogenerateelectricity.

6 The energy and emissions policies and regulations include Malaysia’s Energy Commission Act (2001), Malaysia’s Efficient Management of Electrical Energy Regulations (2008), Indonesia’s Law No.30 (2007) and National Energy Policy (Government Regulation No. 79/2014), India’s Electricity Act (2003), China’s 13th Five-year Plan (2016-2020).

7 GWh refers to Gigawatt Hour8 TJ refers to Terajoule9 The emission factor for Banten Power Plant is based on Indonesian Environmental Affairs and Forestry Regulation for business emissions whereas

the other emission factors are based on IPCC Guidelines for National Greenhouse Gas Inventories (2006).

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PILLAR 2: REGULATORY COMPLIANCE

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GENTING BERHAD | SUSTAINABILITY REPORT 201724

2016

2017

2016

2017

Figure D: indirect Carbon emissions (scope 2)

Car

bo

n e

mis

sio

ns

(to

nn

es C

o2)

Figure C: electrical energy Consumption

en

erg

y C

on

sum

pti

on

(Meg

awat

t h

ou

r)

ChinaChina IndonesiaIndonesia India India

5,000

2,500

3,000

3,500

3,0002,000

4,000

1,5002,000

00

1,000

1,000

50093 7293 72215 159

1,063 961

3,869

2,867

971 877

As detailed in Figure C and Figure D, theoverall electrical energyconsumptionand the resultingcarbonemissionincreasedin2017ascomparedto2016.Thiswasmainlyattributabletotheelectricalenergyconsumedduringplannedoutageof thenewlycommencedBantenPowerPlant.As for theChinaand Indiaoperations, theelectricalenergyconsumptionin2017wasconsistentwith2016.

waste and effluents

Wastemanagementisanindispensableelementofeffectiveresourcestewardship.In2017,GentingEnergygenerated46,811 tonnesofwastecompared to5,429 tonnesofwaste in2016.Nearlyallof the increasewas from industrialwastegeneratedbytheBantenPowerPlant.Thoughcategorisedashazardous,suchindustrialwastearehandledbyauthorisedvendors forproperdisposalorsubsequentusage.Non-hazardouswastesare reusedor recycledwherepossible.

Theincreasewasslightlymitigatedbyadropinthesolidwastefrom5,409tonnesin2016to74tonnesin2017inChina’soperationsastherewerenodrillingactivitiesin2017.

Inaddition,GentingEnergygenerated686.7millionm3ofwastewatereffluentsin2017.ThewastewatereffluentswerelargelyattributedtotheBantenPowerPlantwhichdrawsseawaterforitsoperations.Alltheeffluentsweretreatedtomeethighestapplicableregulatoryrequirementsintherespectivecountriesofoperationpriortotheirdischarge.

greenhouse gases emissions

Wearecommittedtocomplywiththehigheststandardsonwhatwemayreleasetotheenvironmentintheformofgasemissions.Weaimtoreduceemissionsperunitofelectricitythatweproducebyintroducingandinvestinginhighlyefficienttechnology.

The newly commissioned Banten power plant uses supercritical technology designed with priorities on operational efficiency and emissions reduction. Supercritical technology ismore efficient in using less coal to produce eachmegawatt-hourofpowerandemittinglessgreenhousegasessuchasNitrogenOxides(NO

2),SulphurDioxide(SO

2)

andparticulatematter.Furthermore,theBantenPowerPlantwhichisfittedwithcleancoaltechnology,iscurrentlyoperatingwellwithintheIndonesia’sregulatorylimitsofgasemissions.

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PILLAR 2: REGULATORY COMPLIANCE

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 25

BRAnD AnD ReputAtion

Ouridentity isentrenchedinvariousbrands10thatwecarry.Henceforth, it is imperativethatweprotectourbrandsat all times.Whilemarketing efforts are done by respective operating teams to serve their branding objectives, aconsistentcorporatebrandimageisencouragedacrossallGentingentities.Additionally,allourtrademarksandIP11 are safeguardedatGentingBerhad.OurGentingbrandisoneofthemostrecognisablebrandsintheregion,andamongMalaysia’stopbrands12.

Ourreputationremainsoneofourgreatestattributesandwevalueconstructivefeedbackstoenableustoenhanceourbrandreputation.Wemaintainopenandregularcommunicationswithourregulatorsandtheprofessionalinvestmentcommunitythroughperiodicbriefings,face-to-facemeetings,conferencecallsandsitevisits.

Astransparencyandaccountabilityarethecornerstonesofeffectivestakeholderengagement,weendeavourtodiscloseallmaterialcorporateinformationthroughtheappropriatechannelsinatimely,accurateandcompletemanner.Ourannualgeneralmeetingisausefulandinteractiveforumfordirectengagementwithshareholders.

ethiCAl Business ConDuCt

Foroverhalfacentury,ourGentingbrandhascontinuedtogrowglobally.Witheverymilestonethatwereach,ourrootsgrowdeeperandourpresenceisfurtherestablished.Maintainingaconsistentbrandimageacrossallourbusinessesisintegralforustoenternewindustriesandthriveinthosewearealreadygrowingin.

10 These brands include “Resorts World”, “Maxims”, “Crockfords” and “Genting Club”.11 See more in “Maintaining the Integrity of Our Assets” section. 12 Genting Berhad was ranked 2nd in “Top 100 Malaysia Brands” by Brand Finance and “Top 5 Best Managed Companies” and “Top 10 Best at Corporate

Social Responsibility” in Malaysia by Financial Asia in 2016.

core valueshARD woRK honesty

loyAlty

CoMpAssion

hARMony

efficiency

Workefficiently,committed,engaged and perform at the highestpossiblestandards

Respo

nsib

ility

Responsibletowardsour

communityandenvironm

ent

pro

fession

alism an

d eth

ics

pro

fession

al and

ethical in

han

dlingbusin

essdealin

gs

Theprinciplesandvaluesespousedbythe

lateTanSriDato’Seri(Dr)LimGohTong,the

FounderoftheGentingGroupthroughout

his lifetime, were simple yet profound.

Thesevaluesnamely-HardWork,Honesty,

Harmony, Loyalty and Compassion have

alwaysbeenembeddedinourworkculture

and business practices, and are known

collectivelyasthegenting Core values.

They form the underlying workplace

principles for our employees, covering

professionalism and ethics, efficiency and

responsibility and reflect our continuous

pursuittoenhancethecorporatevaluesof

theGentingGroup.

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PILLAR 3: CORPORATE CULTURE, BRANDING AND REPUTATION

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GENTING BERHAD | SUSTAINABILITY REPORT 201726

Ethicalbusinessconductisofgreatimportancetousinremainingtruetoourrootsandvalues.OurpoliciessetoutintheCodeofConductandCodeofEthicscombatcorruptionandreinforceourcommitmenttothevisionandvaluesoftheGentingGroup.GentingGrouphasagroup-wideWhistleblowerPolicy.ThePolicysetsoutprocedureswhichenablesemployees,directors,contractors,consultantsandvendorstoraiseconcernsregardingactualorsuspectedunethical, unlawful, illegal, wrongful or other improper conduct and also sets out the process for managing any action, intimidationorharassmentagainstawhistleblower.

WecommunicateandinstitutionalisetheseCodestoeverynewandcurrentemployeetoensuretheyupholdandalignthemselveswithourethicalstandards.Wehavea‘zero-tolerance’policyforcorruptionandbreachesofourCodeofConduct.Thereareprogrammes,processesandsystemsinplacetopromoteandmonitorcompliance.In2017,therewerenoconfirmedincidentsofcorruptionorbreachesofourCodeofConduct.

GentingBerhadhasacommitteeknownastheWhistleblowerCommittee(“WBC”),comprisingthePCOOofGentingBerhad,theCFOofGentingBerhadandtheCEOofGentingEnergy.TheSecretariatoftheWBCistheLegalDepartmentofGentingBerhad.

Acomplaintmaybemadeinseveralways:

► Bycompletingtheformsandsubmittingthecompletedformsinasealedenvelopemarked“Private&Confidential”totheSecretariatoftheWBC;

► Bymakingacomplainttotheheadofdepartment;

► BymakingacomplaintdirectlytoanyWBCmemberortheSecretariat;or

[email protected].

All matters discussed during investigations are kept confidential. There were zero reported cases through thewhistleblowingchannelin2017.

ResponsiBle pRoCuReMent pRACtiCes

Ourprocurementsystemsandprocessesensure thatweupholdresponsibleprocurementpractices.Our initiativesstartrightatthesupplierselectionprocess,wherevarioussustainabilityconsiderationsincludingfairlabourpracticesandsafetyrequirementsareembeddedintoourtermsandconditions.

Ensuringthatoursuppliesandservicesareethicallysourcedisofparamountimportance.Thesuppliersweworkwithmustmeet standardsof ethics andbusiness integrityonboth social andenvironmental criteria.Ourprocurementresourcesprioritiseminimisingsuchrisksinthesupplychainandencourageourbusinesspartnerstomakecontinuousimprovementtowardssustainablebusinessconduct.

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PILLAR 3: CORPORATE CULTURE, BRANDING AND REPUTATION

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 27

ouR woRKFoRCe

EmployeesformanintegralpartoftheGentingGroupandweremaincommittedtohumanresourcedevelopment.TheGentingGroupprovidedfulltimeemploymenttoover55,000people13ofdiversenationalitiesacrosstheworldwith27%Malaysians14andtheremaining73%fromothercountriesincludingbutnotlimitedtoSingapore,Indonesia,China,UnitedKingdom,UnitedStatesofAmericaandBahamas.Themaletofemaleemployeeratiosis66:34withagebelow30(28%),between30to55(67%)andabove55(5%). ThejobsgeneratedbytheGroupincreasedbyoverallaverageof10%in2017,duemainlytotheexpansionofoperatingteamsinGentingMalaysiaandGentingPlantations.

Genting Berhad has 174 employees and Genting Energy has 1,013 employees in 2017. The combined number ofemployeesin2017was1,187,whichwas2%lowercomparedto2016,duemainlytonaturalattritionofemployees.AllofGentingBerhad’semployeesarebasedinthecorporateheadofficesinWismaGenting,Malaysia.AllofitsseniormanagementareMalaysians.ForGentingEnergy,95%ofitsemployeesarebasedinoperatingunitsinIndonesia,IndiaandChina.Theemployeedatadisclosedin2016hasbeenrestatedtobecomparableto2017.

13 Full-time employees from Genting Berhad, Genting Malaysia, Genting Singapore, Genting Plantations and Genting Energy as at 31 December 2017.14 Malaysians comprised Malays (42%), Chinese (43%), Indians (9%) and Others (6%) as at 31 December 2017.

Peopleareourmostvaluableresourceandtheyareat theheartofeverythingwedo.Our ultimate success and achievements are a result of their high-performance andcommitment.Asanequalopportunityemployerthatembracesdiversityintheworkplace,westrivetomaintainaninclusiveworkculturethatsupportsdiversetalenttocontributepositivelytothegrowthandproductivityinlinewithGenting’svisionandmission.

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PILLAR 4: LEADERSHIP AND SUCCESSION PLANNING

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GENTING BERHAD | SUSTAINABILITY REPORT 201728

tAlent AttRACtion AnD MAnAgeMent

AtGentingBerhadandGentingEnergy,emphasis isplacedonattractingandrecruiting thebest talents to runourorganisation.Subsequently, retaining themandpositioning them to succeed inourorganisationareequally, ifnotmore, important.Westrivetoengageandretainourpeople,andareconstantly introducinginitiativesandactivitiestobooststaffmoralearoundpositiveworkenergy.Thisphilosophyallowsustonurtureaculturethatempowersourtalent,encouragesengagementandbuildsapipelineofhigh-performingfutureleaders.

gender Diversity

TheGentingGroupstronglybelievesintheprofessionaldevelopmentofallemployees,bothfemaleandmale.Womenofalllevelsshouldenjoyequalityintheworkplace.

AtGentingBerhad,afemaledirectorwasappointedin2017,bringingupthefemalegendercompositionfromzeroto12.5%.Womencomprised72%ofGentingBerhad’semployeesand64%ofitsmanagementteamin2017.Aswomenmanagersformed59%ofthemanagementteamin2016,therewasanincreaseintheproportionofwomenmanagers inGentingBerhadin2017.

genting Berhad - employees by gender genting Berhad - Managers by gender

100% 100%

80% 80%

60% 60%

40% 40%

0%

20% 20%

20172016

women

men

women

men

72%

28% 36%

72%

28%

59%

41%

201720160%

64%

Fair employment practices

AtGentingGroup,weseediversityasacompetitiveadvantageforourorganisation.Westrivetocreateaworkplacewherepeoplefromdiverseethnicitiesandcultures,withmultipletalentsandpassion,cometogethertoworksuccessfullyasateam.

AsstatedinourCodeofConduct,weprohibitallformsofdiscriminationintheworkplace–everyindividualhasanequal right and voice tomake a difference. Fair treatment and equitable opportunities are given to all employeesregardlessoftheirbackground.

In our efforts to establish fairness in the workplace, our employees can voice their grievances through multiplecommunicationchannels.OurHumanResourceteamcloselymonitorsanyconcernsandwilladdressthemjointlywiththerespectiveSupervisorsandHeadsofDepartments,whichmayincludedisciplinaryactionswithintheframeworkoflocallawsandpractices,ifnecessary.

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PILLAR 4: LEADERSHIP AND SUCCESSION PLANNING

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 29

TheemployeeturnoverratebasedonthecombinednumberofemployeesofGentingBerhadandGentingEnergy,averagedat11% in2017. In2016, the turnover ratewasbasedonGentingBerhad’semployeesonly.The re-statedturnoverratein2016forcomparativepurposewasat7.8%.Themarginalincreasewasmainlyduetotheretirementofsomeseniorexecutives.OurmanagementteamwillmonitorthistrendcloselywithrespectiveHumanResourceteamsto plan more structured succession programmes for retiring employees and to introduce more employee engagement programmesin2018.

The employee hiring rate based on the combined number of employees ofGenting Berhad andGenting Energy,averaged23%in2017.There-statedhiringratein2016forcomparativepurposewasat19.5%.Thehigherhiringratein2017reflectedthegrowingnumberofnewemployeesjoiningGentingBerhadandGentingEnergy.

genting energy - employees by gender genting energy - Managers by gender

100% 100%

80% 80%

60% 60%

40% 40%

0%

20% 20%

20172016

women

men

women

men

18.0%

82.0% 84%

18.4%

81.6%

19%

81%

201720160%

16%

AtGentingEnergy,womencomprised18.4%ofitsemployeesand16%ofitsmanagementteamin2017,inlinewiththepowergenerationandoil&gasoperations,whicharegenerally“male-dominatedindustries”.

Benefits

TheGentingGroupofferscomprehensiveandcompetitivebenefitprogrammestoattractandretaintalents.Regularassessmentsareconductedontheadequacyofourbenefitsonacountry-specificbasisandthevaluedelivered iscomparedwiththatoftheindustry.Benefitsdifferbyemploymentcategoryandbycountryandtheyincludehealthcareandinsurance,disabilityandinvaliditycoverage,parentalleave,retirementgratuityandothers.

Recruiting the Millennials

Asthemillennialgenerationgrowsintheworkforce,weunderstandtheneedtodevelopnewengagementmodelstobridgethegenerationaldifferences.57%ofnewemployeeshiredbyGentingBerhadandGentingEnergyin2017,aremillennials.Webelievemillennialsareadynamicgenerationofworkersandthosewiththesuitableskillsetswillbeinhighdemand.Totargetthisagegroup,wehaveestablishedinternships,scholarshipsandothertailoredoutreachprogrammesliketheGentingCareerFacebookpage.

employee turnover Rate:

11% in 2017(2016:7.8%)

employee hiring Rate:

23% in 2017(2016:19.5%)

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PILLAR 4: LEADERSHIP AND SUCCESSION PLANNING

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GENTING BERHAD | SUSTAINABILITY REPORT 201730

Inaddition,theUniversitiMalaya-TanSri (Dr)LimGohTongEndowmentFund,whichwasestablishedbyGentingBerhadin2009withaseedcapitalofRM1million,hasbenefittedover2,500studentsfromtheuniversity’sFacultyofBusiness&Accountancy,byprovidingsustainablefundingeveryyeartosponsorscholarships, internationalstudentexchanges,overseasstudytripsandothereducationalprogrammes.

oCCupAtionAl sAFety AnD heAlth

TheGentingGroupadvocatesaworkplaceculturethatemphasisesontheimportanceofOccupational,SafetyandHealth (“OSH”) in thedailyoperationswith focusonaligning to industry’sbestpractices. This is achieved througha combination of risk assessment, identification of occupational hazards, safety trainings, development andcommunicationofOSHpolicies,aswellaseffectiveimplementationofOSHstandardoperatingprocedures(“SOP”).Moreimportantly,opendialogueswithemployeesareinculcatedtoinstilasenseofresponsibilityfortheirownsafetyandthatofothers.

employee wellness

Havingahealthymindandbodyreducestheriskofaccidentsduetoinattentionandlackoffocus.Inadditiontoprovidingapanelofclinicdoctorstoallexecutivesandexecutivemedicalhealthchecks,hospitalisationandotherhealthbenefitstoseniorexecutives,theGroupalsospendconsiderableresourcestoeducatethemonhealthynutritionalhabits.Forexample,in2017,aseriesofHealth&WellnesstalkswereheldbyGentingBerhadatitscorporateheadofficeinWismaGentingtopromoteknowledgesharingandencourageahealthylifestyleamongemployees.

TherewaszeroworkplacefatalityrecordedbyGentingBerhadandGentingEnergyinthepast3years.

Tai Chi practice session for employees

zeRo workplace fatalityin the past 3 years

GentingEnergy’sChinajointventureoperationrecordedasinglenon-fatalinjuryincidentin2017.AppropriatestepsweretakenfollowingthoroughinvestigationtopreventsimilarincidentswithintheGentingEnergygroup.In2018,thetargetforGentingEnergyremainszeroreportableseriouswork-injuryrelatedincident.

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PILLAR 4: LEADERSHIP AND SUCCESSION PLANNING

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 31

eMployee DevelopMent

EmployeesplaypivotalrolesinadvancingtheGentingGroup’sbusinesseswiththeuniqueandvaluableskillsetsthattheybring.Tothatend,weinvestintheirpersonaldevelopmentandconstantlyencouragethemtoharnesstheirpotentialtothefullest.

engaging our employees

our Group consistently engage with its employees and empower the management to interact with their teams openly andjudiciously.Goodemployeerelationsarecriticalinmaintainingemployeemotivationandfulfilmentoftheirneeds.Wedothisinamyriadofways–fromdepartmentalfestivitiesandcelebrationstoeveningtalksanddinners–weareconstantlycomingupwithnewinitiativestofostervaluablerelationshipswithourpeople.

education & training

AttheGentingGroup,wechampiontheideaofcontinuouslearningforouremployeestobroadentheirknowledge,skills and competencies for their current and future roles. Our Group is committed to providing in-house andcross-functionaltraining,andingivingopportunitiestoouremployeestoachieveaccreditedworkrelatedcertificationsandattendotherexternalprogrammes. The traininghours in2017havebeen re-classified tocoveronly formalorcertified trainingcoursesundertakenbyemployeesofGentingBerhadandGentingEnergy. Eachemployee spent anaverageof 13hours in various formaltrainingprogrammesin2017.

Career Advancement

We encourage employees and their superiors to have regular conversations about their work performance. Ourperformance review takes place on a yearly cycle for all employees. This enables our employees to identify theirperformancegapsanddevelopmentneeds.Managersarenotonlyresponsibleforcoachingtheirpeopletosucceedintheircurrentpositions,butalsotohelpthemgrowtowardstheirfutureaspirations.

suCCession plAnning

We recognise that a systematic approach is necessary in ensuring leadership continuity. Hence, we constantlystrengthenour performancemanagement system, engagingour high-performing employees to set stretched keyperformanceindicators(“KPIs”)andassumebiggerrolesandresponsibilities.Careerdevelopmentplanningbasedonemployees’developmentneedsandtheinputoftheirsuperiorsarealsoimportantforustoidentifyandconsiderourfutureleaders.

Forinstance,wehaveenhancedtheperformancemanagementsystemwithdepartmentperformancematrixasaguideforheadsofdepartmentsandlinemanagerstosetindividualKPIsfortheiremployeesandincludedcareerplanningsectiontofacilitateproperdevelopmentplansfortheemployees.Wealsocontinuouslyreviewoursuccessionplanningstrategytoidentifyanddevelophighpotentialstoensuresufficienttalentpoolforfuturesuccessionandleadershipneeds.

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PILLAR 4: LEADERSHIP AND SUCCESSION PLANNING

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GENTING BERHAD | SUSTAINABILITY REPORT 201732

CoRpoRAte soCiAl ResponsiBility

TheGentingGroupseekstobuildmutuallybeneficialrelationshipswiththecommunitieswhereweoperateandwiththesocietyatlargethroughactiveengagement.OurCorporateSocialResponsibility(“CSR”)orcommunityphilanthropyactivitieshavealwaysbeenanintegralpartofenhancingourcorporatevaluesforthebettermentofsociety.

OurGroupcontributesregularlyincashandin-kindtovariouscharities,foundationsandsectorsofthecommunitytosupporttheunderprivilegedandthelessfortunate,reachingouttodifferentsectorsofthecommunityirrespectiveofracecreedorreligion.Over120,000peoplebenefitedfromourGroupCSRactivitiesin2017.

TheCSRactivitiesofourlistedsubsidiaries,namelyGentingSingapore,GentingMalaysiaandGentingPlantationsaredetailedintheirsustainabilityreports,whichareavailableontheirrespectivecorporatewebsites.TheCSRactivitiesofGentingBerhadandGentingEnergyin2017aresummarisedinthetablebelow.

• GentingBerhademployeestookpartinthisannualcharitablerunorganisedbyBursaMalaysiatoraisefundsforYayasanBursaMalaysia(BursaMalaysiaFoundation).AtotalofRM28,000wascontributedbyGentingtosupportthelocalunderprivilegedcommunityinMalaysia.

BuRsA Bull ChARge Run 2017

• Since2009,theestablishmentofUniversitiMalaya-TanSri(Dr)LimGohTongEndowment Fund by Genting Berhad and Universiti Malaya has providedannualfundingtostudentsfromtheFacultyofBusiness&Accountancyonscholarships and sponsorships for international educational and research-based programmes. A total of RM60,000 from the endowment fund’sdividendincomewasusedin2017tosponsoragroupstudytriptoIndonesiaandstudentexchangeprogrammestoJapan,HongKongandSouthKorea,benefitting30students.

univeRsiti MAlAyA - tAn sRi (DR) liM goh tong

enDowMent FunD

• Over 100 employees fromGenting Berhad andGenting Energy corporateofficesparticipatedinblooddonationdrivesheldquarterlyinWismaGenting.In 2017, 53 ofGenting Energy’s employees participated in blood donationdrivestoreplenishthelocalcommunitybloodsupplyforTelukBintuniHospitalinWestPapuaandRedCrossSocietyinCilegonCity,Java,Indonesia.Eachpintofdonatedbloodcollectedcouldpotentiallysaveupto3lives.

quARteRly BlooD DonAtion

• Sponsored 10 sets of computers to schools around Banten area andbenefittingover1,122studentsayear.

sChools (CoMputeRs)

• Educatingthelocaluniversitystudentsandcommunitythroughlecturinginseveraluniversities inSorong,ManokwariandJayapurainIndonesiaonthesubjectofoil&gasexplorationactivities.

• Benefittedover175studentsandfacultymembers.

oil & gAs geneRAl leCtuRe

• Sponsored localcommunityactivitiessuchascommemorationofreligiousfestivities,NationalDaycelebrations,MountAgungEruptionDisasterRelief,sports,localcultureandmasscircumcisionactivitiesinIndonesia.

• Benefittedabout3,500villagersaroundGentingEnergy’soperations.

CoMMunity outReACh

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PILLAR 5: COMMUNITY CARE

CsR Activities in 2017 – genting Berhad and genting energy

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 33

PART 2SUSTAINABILITY

SUMMARY

• Genting Singapore PLC

• Genting Malaysia Berhad

• Genting Plantations Berhad

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GENTING BERHAD | SUSTAINABILITY REPORT 201734

genting singApoRe plC sustAinABility suMMARy

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 35

ABout genting singApoRe

Genting Singapore is a renowned worldwide brand leader in sustainable integrated resort development, widelyrecognised for its award-winning flagship project ResortsWorld Sentosa.Genting Singapore is one of the largestcompaniesinSingaporelistedontheMainboardofSingaporeExchange(“SGX”),andaconstituentstockoftheFinancialTimesStockExchange100Index(“FTSE”)StraitsTimesIndex,aswellastheSGXSustainabilityLeadersEnhancedIndexandSustainabilityLeaders Index.Through itscommitment to sustainabledevelopment,GentingSingaporeaims todevelopworld-classintegratedresortsthattransformdestinations,createjobsandre-investinlocaleconomies.

woRlD-ClAss AttRACtionsResorts World Sentosa is home to SoutheastAsia’sfirstandonlyUniversalStudios themepark,S.E.A. Aquarium, Adventure Cove Waterpark,DolphinIslandandthenewlyrefurbishedMaritimeExperientialMuseum.

MiChelin-stARReD RestAuRAntsPamperingguestswith50F&BoutletswhichincludeMichelin-starred and award-winning celebritychefrestaurants.ResortsWorldSentosaisthefirstintegrated resort to achieve themost number ofMichelin stars under one dining destination and remains as the single destination in Singapore with themostnumberofMichelinstars(six).

15,000 M2 gAMing spACeA venue providing guests with a holisticentertainmentexperiencethroughavarietyoftreats.

enteRtAinMentSpectacularshowsandeventsrangingfromoriginalproductions,concertstopublicshows. RelAxAtionESPA’saward-winningflagshipspainAsia. RetAilA diversemix of luxury brandswith themed retailoptions including the newly opened Hello Kitty Studio storeatUniversalStudiosSingapore.

Best integRAteD ResoRtResortsWorldSentosahassevenhotelswithmorethan 2,000 rooms andhas beennamed the “BestIntegrated Resort” since 2011 at the TTG TravelAwardswhich recognises thebestofAsiaPacific’stravelindustry.

Meetings AnD eventsGreen Mark Platinummeeting facilities for up to35,000delegates includingAsia’s largestcolumn-free ballroom which can accommodate 6,500guests.

ABout ResoRts woRlD sentosA

PART 2

SuSTAiNAbiliTy SummARyGENTING SINGAPORE PLC

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GENTING BERHAD | SUSTAINABILITY REPORT 201736

sustAinABility21 stRAtegy

Inorder toachievebrand leadershipasaworld-class sustainable integrated resort,GentingSingaporeanalysed itsoperationsacrossthevaluechainandidentifiedkeyEnvironment,SocialandGovernance(“ESG”)risksandopportunities.FourofthesekeyESGrisksandtheirpotentialimpactswerestudiedtogainacomprehensiveoverviewofmitigationapproachesandhowtoturnthemintoopportunities.

sustainability Risks and opportunities

whAt is ouR Key esg RisK? wheRe ARe the esg oppoRtunities?

1. puBliC heAlth hAzARDs

Health hazards can arise from seasonal haze,mosquito-bornediseasesandflupandemics, which may lead to a fall in visitornumbers.

In staying ahead in the MARKetplACethroughachievinghighstandardsofnotjustsafetybutbusinessconduct.(More details can be found in “Guest Safety and Health” and “Workplace Safety and Health” sections of Genting Singapore’s Sustainability Report 2017.)

2. heAlth AnD sAFety oF MARine AniMAls

Marineanimalsinourcaremightbeexposedtodiseaseoutbreaksandthishasregulatory and social implications to our business.

InconservingandprotectingourenviRonMentbyprovidingahealthyandcomfortablelivingconditionforallmarineanimalsunderourcare.(More details can be found in “Biodiversity” section of Genting Singapore’s Sustainability Report 2017.)

3. sAFety oF guests AnD teAM MeMBeRs

Accidents that might occur from the use ofourfacilities.

Increatingsafeandenjoyableenvironmentforpeople toworkandplayin.(More details can be found in “Emergency Preparedness” and “Workplace Safety and Health” sections of Genting Singapore’s Sustainability Report 2017.)

4. pRoBleM gAMBling

Societalharmmightarisefromproblemgamblingatourcasinopremisesandsuchincidents might lead to sanctions from authoritiesandreputationaldamages.

InpreventingproblemgamblingthroughexercisingsuitablecontrolsandprogrammeswithinourpremisestocontributetoourresponsibilitytotheCoMMunity.(More details can be found in “Compliance” and “Responsible Gaming” sections of Genting Singapore’s Sustainability Report 2017.)

InresponsetothekeyESGrisksidentified,GentingSingaporehasdevelopedSustainability21Strategyin2016,whichcomprises fourmain pillars. Genting Singapore’s five-year Sustainability21 Strategy framework is also in line withnationalandinternationalcommitmentsandservesastheroadmaponhowGentingSingaporeoperatesandrunsitsbusiness.Whilemaintainingtheperformanceinareaswhichithasexcelledin,GentingSingapore’sstrategyalsoaimstosettargetandactionplansforimprovementtobringthecompanyclosertoachievingsustainablegrowthby2020.

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 37

sustAinABility21 stRAtegy (Cont’D)

the Four pillars of genting singapore’s sustainability21 strategy

GentingSingaporehasasustainabilityteamworkingtoensureitsbusinessisalignedwiththeSustainability21Strategy.GentingSingapore’sSustainabilityWorkingCommittee,madeupofateamofselectedrepresentatives,isresponsibleforimplementinganddrivingtheSustainability21Strategyacrossallbusinessunits.TheSustainabilityWorkingCommitteereportseveryquarter to theChairmanof theoverseeingSustainabilitySteeringCommitteeon theprogressof theSustainability21Strategy.

peopleMARKetplACe

CoMMunity

Createasafe,dynamic,andinclusiveworkplacetonurturehighpotentialhumancapital.

Target:Toprovideatleast22hoursoftrainingperyearperteammembertodeepentheir

skillsetandenhancecustomerservicedelivery.

whsFep tD

enviRonMent

Contributetocommunitydevelopmentandencourageincreasedstaffvolunteerism.

Target:EnsureourResponsibleGamingprogrammemaintainsitsworld-classstandards

bybenchmarkingitagainstindustrybestpracticesand ensuring we impact at least 45,000 people

throughRWSCares.

ACi

Achieveahighstandardofbusinessconductwhilemeetingsafety,qualityandcustomer

satisfactionstandards.

Target:Achieveguestsatisfactionratingof90%forattractionsand85%forF&Boperationswhileensuringzeronon-compliancetoregulations.

Rpghsg

MAteRiAlity AssessMent

Genting Singapore has re-assessed and reviewed theirmaterialtopicseveryyearforcontinuedrelevanceusingasabasistheformalmaterialityworkshopconductedin2013involvingseniormanagement.Thisyear,thematerialeSG topics were reclustered for clarity, as outlined in the MaterialityMatrixdiagramandthefourpillarsofGentingSingapore’s Sustainability21 Strategy. The material ESGtopicshavebeenapprovedbyGentingSingapore’sBoard.

Importan

cetoExternalStake

holders

Importance to Genting Singapore

High

Low High

Materiality Matrix

whsFep tD

Rpghsg

e ACi

Target:Cumulativeenergysavingsof63%andfreshwatersavingsof15%by2020,increase

recyclingeffortsandrolloutmorebiodiversityconservationprogrammes.

Committobuildingasustainablebusinessenvironmentandpractiseconservation.

e

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GENTING BERHAD | SUSTAINABILITY REPORT 201738

FouR pillARs oF genting singApoRe’s sustAinABility21 stRAtegy

MAteRiAl topiCs MAppeD gRi g4 AspeCts

MARKetplACe

governance

• Anti-Corruption• Anti-CompetitiveBehaviour• GrievanceMechanismsforImpacts

on Society• EnvironmentalGrievanceMechanisms• LaborPracticeGrievanceMechanisms• HumanRightsGrievanceMechanisms• Compliance• ProductandServiceLabelling• MarketingandCommunications• CustomerPrivacy

guest health and safety

• CustomerHealthandSafety• ProductandServiceLabelling

Responsible procurement

• procurement practices

people

Fair employmentpractices

• employment• Non-Discrimination• ForcedorCompulsoryLabor• HumanRightsGrievanceMechanisms

talent Development

• Training and education

workplace health & safety

• occupational Health and Safety

enviRonMent environment

• Energy• Emissions• Water• EffluentsandWaste• Biodiversity

CoMMunity

Community involvement

• LocalCommunities

Advocacy • PublicPolicy

whs

Fep

tD

Rp

ghs

g

e

A

Ci

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 39

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sustAinABility highlights 2017

eConoMiC peRFoRMAnCe

genting singApoRe

Resorts world sentosa BestIntegratedResort(7thconsecutiveyear)(TTG Travel Awards 2017)

BestIntegratedResort(AsiaPacific)(Travel Weekly Asia Readers’ Choice Award 2017)

CorporatePlatinumAward(Community Chest Awards 2017)

universal studios singapore®

BestThemePark(Travel Weekly Asia Readers’ Choice Award 2017)

1stAmusementParkinAsia(TripAdvisor Travellers’ Choice 2017)

Adventure Cove waterpark8thWaterParkinAsia(TripAdvisor Travellers’ Choice 2017)

BestCustomerService(Attractions)(Singapore Tourism Awards 2017)

halloween horror nights 6, universal studios singapore BestLeisureEvent&BestMarketingIdea(Singapore Tourism Awards 2017)

BestEvent(DigitalIntegration)GoldAward2017(The Marketing Events 2017)

CuRAte BestWesternFineDining(Restaurant Association of Singapore Epicurean Star Award)

Joël Robuchon Restaurant - three Michelin starsl’Atelier de Joël Robuchon - two Michelin stars osia steak and seafood grill - one Michelin star (MICHELIN Guide Singapore 2017)

hard Rock hotel singaporeSingaporeGreenHotelAward2017-2018(Singapore Green Hotel Award)

equarius hotelAsia’sLeadingHotelSuite2017(World Travel Awards)

sgD2.4 sgD1.6Revenue total operating Cost

Attracted over with over 2,000 rooms

billion millionbillion

millionvisitors worldwide20million

7 hotelssgD490

sgD504

employee wages and Benefits

payments to providers of Capital

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GENTING BERHAD | SUSTAINABILITY REPORT 201740

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sustAinABility highlights 2017 (Cont’D)

enviRonMentAl peRFoRMAnCe

soCiAl peRFoRMAnCe

4mil kwh of energy saved equivalent to the average monthly electricity consumption of about 7,142 households

Cumulative water savings of

17.4%with 2015 asbaseline

45 marine specieson Convention on international trade in endangered species (Cites) i and ii lists

protecting

55 marine specieson international union for Conservation of nature (iuCn) Red list and

Biodiversity

energy water

25%increment in the use of recycled materials

8.6%reduction in wastes generated

support forlocal talent =

56%of our team members are singaporeans

49.5%reduction in man days lost

13.3%reduction relating to total lost day incident

over

85.5%customer satisfaction results across Resorts world sentosa

24hours p.a of employeetraining onaverage

waste

CoMMunity

More than

48,000people impacted

Contributed to and supported with over

sgD6.2millioncash and in-kind donations

Clocked more than

5,600 Man hoursin volunteerism through Rws Cares

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 41

genting MAlAysiA BeRhAD sustAinABility suMMARy

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GENTING BERHAD | SUSTAINABILITY REPORT 201742

ABout genting MAlAysiA

A member of the Genting Group, Genting Malaysia Berhad (“Genting Malaysia”) was incorporated in 1980 andsubsequentlylistedonBursaMalaysia’sMainMarketin1989.GentingMalaysiaisoneoftheleadingdestinationresortoperatorsintheworld. GentingMalaysia’sbusinessoperationsareprimarily located inMalaysia, theUnitedKingdom, theUnitedStatesofAmericaandtheBahamas.Its2017SustainabilityReportprovidesaholisticviewofitssustainabilitypracticeacrossitsentireoperations.

GentingMalaysiaisheadquarteredinWismaGentinginKualaLumpur,Malaysia.

InMalaysia,GentingMalaysiaownsthreeoperationsnamelyResortsWorldGenting,ResortsWorldKijalandResortsWorld Langkawi. The Group has over 40 casinos in the United Kingdom (“Genting UK”), including ResortsWorldBirmingham,thefirstintegratedresortintheUnitedKingdom.Inaddition,theGroupownsResortsWorldCasinoNewYorkCityintheUS(“GentingUS”)aswellasResortsWorldBiminiintheBahamas. ResortsWorldGentingisapremierintegratedfamilyleisureandentertainmentresortsituatedatthepeakofGentingHighlandsinMalaysia.Oneofthecountry’stoptouristattractions,ResortsWorldGentingwelcomedover23.6millionvisitorsin2017.GentingUKandGentingUSattractedmorethan4.2millionand7.6millionvisitorsin2017respectively,whileResortsWorldBiminireceivedapproximately100,000visitors.

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 43

ouR sustAinABility stAteMent

Our Sustainability Logo & Tagline

“As a responsible company, we strive to achieve the highest levels of sustainability in everything that we do, from looking after our employees and customers, to contributing towards the economic prosperity of our local community and protecting the environment.

To promote our sustainability programme, we have crafted this logo to reflect that we are cultivating a generation that will make a difference towards sustainable development in the present and the future.”

Genting Malaysia’s Sustainability Policy Statement

As a global leader in the Leisure and Hospitality industry, Genting Malaysia aims to provide world-class services and entertainment in a safe, responsible and sustainable environment.

Genting Malaysia’s mission as a responsible corporate citizen is to ensure high standards of governance across its entire operation to promote responsible business practices, manage environmental impacts and meet the social needs of the community and nations where it has business operations.

Towards this end, Genting Malaysia strives to achieve the following:

To undertake responsible sustainability practices to mitigate the direct and indirect environmental impacts of our developments and operations.

To be committed in using our resources wisely, thereby ensuring protection and conservation of the natural environment.

EnvironMEnTal STEWarDSHiP

Envi

ro

nM

EnT

CorPoraTE GovErnanCE

To undertake sustainable and responsible business practices through integrity, good business ethics and exemplary business conducts.

To comply with relevant business rules, regulations and guidelines. To engage stakeholders in a responsible, fair and reasonable manner.EC

on

oM

iC

To create a conducive and well-balanced workplace with emphasis on health, safety and wellbeing of employees.

To attract and retain talents by providing an environment where our employees have the opportunity to grow.

To improve competencies through training, learning and development. To recognise and reward outstanding performance.

WorKPlaCE oF CHoiCE

CoMMUniTY CarE

To improve the quality of life and enrich the communities that we do our business in through monetary contributions and humanitarian efforts.

To support the underprivileged communities including charities, welfare homes and disabled groups.

To support the development and promotion of sports so as to promote a healthy lifestyle and foster ties.

CUSToMEroriEnTaTion

To engage our employees to deliver service excellence. To be our customers’ preferred resort by providing enjoyable and

memorable experience. To deliver our products and services in a responsible manner to our

customers.

SoCi

al

TheentitiesthatareincludedinGentingMalaysia’sconsolidatedfinancialstatements,equivalentdocumentsandSustainabilityReportarealltheregionsinwhichitprimarilyoperatesin.

This Sustainability Summary highlights the key sustainability performanceofGentingMalaysia. For the sustainability reportingofoveralloperations,pleaserefertoGentingMalaysia’sSustainabilityReport2017at www.gentingmalaysia.com/sustainability

TheSustainabilityStatementismadeinaccordancewitharesolutionoftheBoardofDirectorsdated27February2018.

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economic SocialEnvironment

CommunityInvestment

Green Building

BiodiversityProtection

EmployeeWellnessandEngagement

CustomerSafetyandSecurity

CyberSecurityandDataPrivacy

CorporateGovernance

RegulatoryCompliance

CustomerSatisfaction

economic performanceTalent Management

occupationalSafety and HealthNon-Discrimination

EnergyEfficiencyandCarbonFootprint

WaterManagement

EffluentsandWaste

ResponsibleGaming

procurement practices

significance of ees impacts

Legend

Most significantsignificant

Mo

st in

flu

enti

alin

flu

enti

al

infl

uen

ce o

n s

take

ho

lder

Ass

essm

ents

an

d D

ecis

ion

s

GENTING BERHAD | SUSTAINABILITY REPORT 201744

MAteRiAlity MAtRix

In conforming to Global Reporting Initiative Sustainability Reporting Standards (“GRI Standards”), a materialityassessmenttoupdateGentingMalaysia’smaterialsustainabilityissueswasconducted.TheassessmenttoidentifyandprioritisematerialEESissuesinvolvedmembersofGentingMalaysia’sSustainabilitySteeringandWorkingCommitteesandtheresultingmaterialitymatrixwasvalidatedbyseniormanagement,facilitatedbyindependentconsultants.

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Note:Unlessspecifiedotherwise,informationpresentedintheSustainabilitySummaryrepresentsGentingMalaysiaBerhadasaGroup.

Total Revenue

rM9.3 billion

rM8.4 billion

rM1.2 billion

Total Operating Costs Payments to Providers of Capital

4.3 million members under the Genting Rewards Loyalty Programme

Attracted over

35 million visitors worldwide

(2016: RM8.9 billion) (2016: RM7.6 billion) (2016: RM575.5 million)

(2016: 3.9 million members)

Employee wages & benefits

rM2.3 billion(2016: RM2.2 billion)

SUSTAINABILITY REPORT 2017 | GENTING BERHAD 45

genting MAlAysiA

Malaysia tourism Council gold Awards 2017• GentingMalaysiaBerhad–GoldAwardfor Outstanding Tourism Achievement

putra Brand Awards 2017• ResortsWorldGenting–

Bronze Winner in the Transportation, Travel & Tourism Category

• ResortsWorldGenting– Bronze Winner in the Entertainment Category

2017 Red Coral Award of Asia tourism• ResortsWorldGenting–

Most Popular Tourist Attraction, Holiday Destination and Theme Park

Reader's Digest trusted Brands Asia 2017• ResortsWorldGenting–

Gold Award for Theme Park/Family Attraction

Certificate of excellence by tripAdvisor for genting hotel at Resorts world Birmingham, united Kingdom

sustAinABility highlights 2017

eConoMiC peRFoRMAnCe

Genting Malaysia has exercised prudent financial management practices throughout its business, which haspositioneditasoneofthepremierintegratedresortsintheworld.GentingMalaysiahascreatedlongtermvalueaccretionforitsshareholdersasthecompanycontinuouslygrowsonthepathofprofitability.

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GENTING BERHAD | SUSTAINABILITY REPORT 201746

sustAinABility highlights 2017 (Cont’D)

enviRonMentAl peRFoRMAnCe

Inchampioningtheenvironmentalcause,GentingMalaysiacommitstoundertakeresponsiblesustainabilitypracticestomitigatedirectandindirectenvironmentalimpactsofitsdevelopmentsandoperationsintheregionsthecompanyispresentin.GentingMalaysiarecognisestheneedtotakelongtermstrategicactionstoenhancetheenvironmentforabetterandsustainablefuture.

Note:Unlessspecifiedotherwise,informationpresentedintheSustainabilitySummaryrepresentsGentingMalaysiaBerhadasaGroup.

Savings of

16.6 GWhwith an estimated cost savings of over

rM7.5 million

0.440 mmtCDE* reduction of carbon footprint equivalent to the carbon emission from one person travelling around the world on an airplane 82,951 times

Conservation of approximately

10,000 acres of virgin rainforest to protect the Important Bird & Biodiversity Area at Resorts World Genting

According to Malaysia Nature Society there are approximately

45 families and

254 species of birds recorded in the rainforest at Resorts World Genting

17%of solid waste recycled and reused with cost savings of over

rM475k

78% recycling rate of our keycards from customers at Resorts World Genting's self check-out kiosks

Total volume of water saved

38,721m3

International Standard for Malaysian operations

ISO 14001 Environmental Management System (2 certificates)

(2016: 79% keycards recycled)

(*Million metric tonnes of carbon dioxide equivalents)

equivalent to the average daily water used by 234,672 people

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 47

sustAinABility highlights 2017 (Cont’D)

soCiAl peRFoRMAnCe

GentingMalaysia has a diversifiedworkforcewith employees fromdifferentwalks of lifewho possess a range ofskillsets.Itsworkforcewasover20,000asof31December2017with63%MalaysianscomprisingMalay(39%),Chinese(46%),Indian(8%)andOthers(7%).Theremaining37%wasfromothercountriesincludingbutnotlimitedtoUnitedKingdom,UnitedStatesofAmericaandtheBahamas.

EmployeewellbeingisapriorityasGentingMalaysiastrivestobuildafairandinclusiveworkplace.GentingMalaysiacontributestothecommunitythroughvariousinitiativesasthecompanybelievesingivingbacktothecommunity.

Note:Unlessspecifiedotherwise,informationpresentedintheSustainabilitySummaryrepresentsGentingMalaysiaBerhadasaGroup.

Over

20,000employees worldwide

rM6.9 million total investment in employee training in Malaysia and United Kingdom

Over

460,000 total training hours for employee training and developmentin Malaysia

RWG's customer satisfaction results

for "A-score" (Very satisfied) rating improved in 2017

31.0% as compared to 24.9% in 2016

International Standards for Malaysian operations

ISO 9001 Quality Management System (11 certificates)

OHSAS 18001 Occupational Health & Safety Management System (2 certificates)

ISO 27001 Information Security Management System (1 certificate)

HACCP Food Safety Management System (7 certificates)

Over

rM56 million investment in upgrading staff facilities in Malaysia

Over

rM1.9million investment in employee wellness programmes in Malaysia and United Kingdom

Over

rM6

million worth of community investment benefitting more

than 200 organisations

Over

66,000 people benefitted fromits philanthropy efforts

(2016: Over 19,000 employees worldwide)

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GENTING BERHAD | SUSTAINABILITY REPORT 201748Baha sanctuary at genting tanjung estate, sabah

genting plAntAtions BeRhAD sustAinABility suMMARy

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 49

ABout genting plAntAtions BeRhAD

GentingPlantationshasover247,600hectaresoflandbank,comprisingsome64,600hectaresinMalaysiaandsome183,000hectares(includingthePlasmascheme)inIndonesia.ItownssevenoilmillsinMalaysiaandfourinIndonesiawith a totalmilling capacity of 550metric tonnes (“mt”) of fresh fruit bunches (“FFB”) processed per hour. Sincecommencingoperationsin1980,GentingPlantationsnowhasventuredintomanufacturingofdownstreampalmoil-basedproducts,propertydevelopment,andbiotechnology.

genting plAntAtions’ FouR-pillAReD sustAinABility AgenDA

GentingPlantations’SustainabilityReportisavailablefordownloadfromwww.gentingplantations.com/sustainability

enviRonMent

• To practise responsible stewardship of theenvironmentgiventhatourbusinessiscloselyrelated to nature

• To strive to adhere to the principles ofsustainable development for the benefit ofcurrent and future generations

woRKplACe

Asourpeopleisourmostimportantasset,westrive

• To create a conducive and balancedworkingenvironment encircling goodpractices, safetyandwell-beingofemployees

• To attract and retain talent, and nurture ouremployees toenable themto realise their fullpotential

• Toremunerateemployeescommensuratingtotheiracademicandworkachievements

• To provide continuous development throughtraining and further academic learning

CoMMunity

• To build mutually beneficial relationship withthe communities where we operate and with societyatlargethroughactiveengagement

• Toenrichthecommunitieswhereweoperate

MARKetplACe

• Toconductourbusinesswithhonesty,integrityandacommitmenttoexcellence

• Topersonifyexemplarycorporategovernanceandtransparentbusinessconduct

sustAinABility stAteMent

Genting Plantations aspires to achieve a balanced integration of ethical, social, environmental and economicconsiderationsinthewayitsbusinessesareconductedtocreatesustainablelong-termvalueforstakeholders.

Genting Plantations is fully cognisant that it is imperative for businesses to forge mutually-desirable outcomesfoundedonsharedvaluesforitsstakeholders,andseekstopayasmuchheedtocontinuouslyraisingthesustainabilityperformancetomeetitscommercialgoals.

Hence, Genting Plantations is always guided by the core commitments of its four-pillared sustainability agenda,encompassingEnvironment,Community,WorkplaceandMarketplace.

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GENTING BERHAD | SUSTAINABILITY REPORT 201750

MAteRiAlity AssessMent

Inpreparationforthisyear’sreport,GentingPlantationsrevisiteditsmaterialtopicsreportedinthe2016SustainabilityReportalongsidefeedbackandsuggestionscollectedfromvariousstakeholderengagementsthroughout2017.UnderthepurviewoftheSustainabilityDepartment,thematerialtopicshavesincebeenupdatedtoproduceamorebalancedreportwithimprovedaccuracyandclarity,toreflectGentingPlantations’updatedfocusonEESaspects.ThescopeofGentingPlantations’ report is limited to itsMalaysianOperationswhich includeplantationdivision,downstreammanufacturingdivisionandbiotechnologydivision.

genting plantations’ sustainability policy

“We shall endeavour to harmonise our operations and business growthwith the principles and criteria thatdefinessustainability.Ourcommitmenttosustainabledevelopmentistoensurethatdecisionsmadetodayshallbebeneficialforboththepresentandfuturegenerations.”

Weshall:

Ensurethatallouroperationsaremanagedefficientlywiththehighestpossibleleveloftransparency,integrityandaccountability;

Ensurethatallouroperationscomplywithallapplicablelegalrequirements;

Recognisethatallconflictsandnegotiationswithourstakeholdersshallpreferablybeconductedinafree,priorandinformedmanner;

Continuetoinvestinanddevelopourhumancapital;

Institute systematic development and training programmes to develop highly skilled and competentemployees;

Provideasafeandhealthyenvironmentforallouremployees,contractors,suppliersandvisitors;

Strivetoachievelong-termeconomicandfinancialviability;

Adopteffectiveandpracticalbestmanagementpracticesinallouroperations;

Implementgoodagriculturalpractices,goodmanufacturingprocessesandpreventivemeasurestoavoidanyadverseimpacttotheenvironmentandecosystemwithinandaroundouroperations;

Strivetoconserveandprotectanyvaluablenaturalresourcesandbiodiversitywithinourlandholdings;and,

Advocatelocalcommunitydevelopmentthroughsocialandeducationalinitiatives.

15 GHG refers to Greenhouse Gas

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potential impacts to genting plantations

gentingplantations’

2017sustainabilityReport Focus

glo

bal

su

stai

nab

ility

go

als

ext

ern

al s

take

ho

lder

s’

sust

ain

abili

ty e

xpec

tati

on

sSupplyChain&Traceability

ProductQuality

Production&Innovation

employee retention

SocialWelfare

OccupationalSafety&Health

GHG15Emissions,Discharge&WasteManagement

stakeholders’ Concerns

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 51

sustAinABility highlights 2017

eConoMiC peRFoRMAnCe

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genting plAntAtions

genting Jambongan oil MillMalaysia’sfirstzerodischargeoilmill

genting indahpura TheBestUrbanLifestyleDevelopmentundertheMixed-use/Hospitality/Commercialcategory(Dot Property Southeast Asia’s Best of the Best Awards 2017)

Johor premium outlets“MostImpactfulInvestment”(SilverWinner)(Iskandar Malaysia Accolades 2016/17)

1.22millionMt FFB produced

RM1.17billionin revenue

274,000Mtof crude palm oil

239,000Mtof refined products

58,000Mtof downstream products(biodiesel & crude glycerine)

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GENTING BERHAD | SUSTAINABILITY REPORT 201752

sustAinABility highlights 2017 (Cont’D)

enviRonMentAl peRFoRMAnCe

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soCiAl peRFoRMAnCe

~3% reduction in ghg emissions compared to 2016

93%of total water consumed is from Rain-Fed sources(6.0 million m3)

2,322hectares of high Conservationvalue Areas

~566,000mtof Biomass is recycled(equivalent to ~46% ofFFB produced)

nearly

20%of our energy needs comes fromRenewable energy generation(93 teraJoules)

500 hectares of planted area applied withACgt yield Booster

1,000 hectares planted with marker-screenedoil palm seedlings

over

8,400employees

RM2.1millionCommunityinvestments

turnover Rate:

11.59%

hiring Rate:

11.49%

4.98

over

2,200womenemployees

~30%women in management team

zeroworkplace Fatalities for past 3 years

Community learning Centres with

145 students

to date, 9 scholarsbenefitted from thetan sri (Dr) lim goh tong endowment Fund

9 humana schools with 764 students

lost time injury Frequency Rate

injuries for every 1 million man hours worked

Certificationfor 1 palm oil mill and its supply base

isCC euisCC pluscertifications forbiodiesel plants and refinery

Certificationfor 4 palm oil mills and supply bases, and refinery

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 53

APPENdixSUSTAINABILITY

REPORT

gRi Content inDex

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APPENdix

GRI CONTENT INDEx

ThisreporthasbeenpreparedinaccordancewithGRIStandards2016:CoreOption

gRi standard Disclosure page number (s)

gRi 101: Foundation 2016

general Disclosures

GrI 102: General Disclosures2016

oRgAnisAtionAl pRoFile

102-1 Name of the organisation 1

102-2 Activities,brands,products,andservices 4

102-3 Locationofheadquarters 30

102-4 Location of operations

4102-5 ownership and legal form

102-6 Marketsserved

102-7 Scale of the organisation 4-5

102-8 Informationonemployeesandotherworkers 27

102-9 Supply chain 12, 26

102-10 Significant changes to the organisation and its supply chain None

102-11 precautionary principle or approach

Annual report 2017,CorporateGovernanceOverviewStatement and Statement onRiskManagement and InternalControl

102-12 ExternalinitiativesNotapplicable

102-13 Membershipsofassociations

stRAtegy

102-14 Statementfrommostseniordecision-maker 2

102-15 Keyimpacts,risksandopportunities 2,7-15

ethiCs AnD integRity

102-16 Values,principles,standardsandnormsofbehaviour25-26

102-17 Mechanismsforadviceandconcernsaboutethics

goveRnAnCe

102-18 GovernanceStructure

9-10102-19 Delegatingauthority

102-20Executive-levelresponsibilityforeconomic,environmentaland social topics

102-21Consultingstakeholdersoneconomic,environmentalandsocial topics

11-12

102-22Compositionofthehighestgovernancebodyanditscommittee

Annual report 2017

102-23 Chairofthehighestgovernancebody

102-24 Nominatingandselectingthehighestgovernancebody

102-25 Conflictsofinterest

102-26Roleofhighestgovernancebodyinsettingpurpose,values,and strategy

102-27Collectiveknowledgeofhighestgovernancebody’sroleinsustainabilityreporting

102-28 Evaluatingthehighestgovernancebody’sperformance

102-29Identifyingandmanagingeconomic,environmental,andsocial impacts

13-15

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 55

gRi standard Disclosure page number (s)

gRi 101: Foundation 2016

general Disclosures

GrI 102: General Disclosures2016

goveRnAnCe (Cont’D)

102-30 Effectivenessofriskmanagementprocesses 22

102-31 Reviewofeconomic,environmentalandsocialtopics 13-15

102-32 Highestgovernancebody’sroleinsustainabilityreporting9-10

102-33 Communicatingcriticalconcerns

102-34 Natureandtotalnumberofcriticalconcerns

Annual report 2017

102-35 remuneration policies

102-36 process for determining remuneration

102-37 Stakeholders’involvementinremuneration

102-38 Annual total compensation ratio

102-39 percentage increase in annual total compensation ratio

stAKeholDeR engAgeMent

102-40 Listofstakeholdergroups 11-12

102-41 Collectivebargainingagreements Notapplicable

102-42 Identifyingandselectingstakeholders

11-12102-43 Approachtostakeholderengagement

102-44 Key topics and concerns raised

RepoRting pRACtiCe

102-45 entities included in the consolidated financial statements 4

102-46 DefiningreportcontentandtopicBoundaries 1,8

102-47 List of material topics 13-15

102-48 restatements of information 27-31

102-49 Changesinreporting 8,13-15

102-50 reporting period

1

102-51 Dateofmostrecentreport

102-52 reporting cycle

102-53 Contactpointforquestionsregardingthereport

102-54 ClaimsofreportinginaccordancewiththeGRIStandards

102-55 GRIContentIndex 53-59

102-56 ExternalAssuranceTobeappliedinthe future

APPENdix

GRI CONTENT INDEx

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GENTING BERHAD | SUSTAINABILITY REPORT 201756

gRi standard Disclosure page number (s)

Material topics

gRi 200: economic topics

economic performance

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

16103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GrI 201: economic performance 2016

201-1 Directeconomicvaluegeneratedanddistributed 16-17

201-2Financialimplicationsandotherrisksandopportunitiesdueto climate change

18,23-24

201-3 Definedbenefitplanobligationsandotherretirementplans 29

201-4 Financialassistancereceivedfromgovernment

Annual report 2017, GovernmentGrant

Market presence

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

27103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GRI202:Marketpresence 2016

202-1Ratiosofstandardentrylevelwagebygendercomparedtolocal minimum wage

Notapplicable

202-2proportion of senior management hired from local community

27

indirect economic impacts

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

32

103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GrI 203: Indirect economic Impacts 2016

203-1 Infrastructureinvestmentsandservicessupported

203-2 Significant indirect economic impacts

Anti-corruption

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

25-26

103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GrI 205: Anti-corruption2016

205-1 Operationsassessedforrisksrelatedtocorruption

205-2Communicationandtrainingaboutanti-corruptionpoliciesand procedures

205-3 Confirmedincidentsofcorruptionandactionstaken

gRi 300: environmental topics

Materials

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

23-24

103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GrI 301: Materials 2016

301-1 Materialsusedbyweightorvolume

301-2 recycled input materials used

301-3 Reclaimedproductsandtheirpackagingmaterials Notapplicable

APPENdix

GRI CONTENT INDEx

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 57

gRi standard Disclosure page number (s)

Material topics

gRi 300: environmental topics

energy

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

23-24103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GrI 302: energy 2016

302-1 energy consumption within the organisation

302-2 energy consumption outside the organisation Notapplicable

302-3 energy intensity 23-24

302-4 reduction of energy consumption 18,23

water

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

23-24103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GRI303:Water2016

303-1 Waterwithdrawalbysource Notapplicable

303-2 Watersourcessignificantlyaffectedbywithdrawalofwater None

303-3 Waterrecycledandreused 40, 46, 51

Biodiversity

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

40, 46, 51

103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GRI304:Biodiversity2016

304-1Operationalsitesowned,leased,managedinoradjacentto,protectedareasandareasofhighbiodiversityvalueoutsideprotected areas

304-2Significantimpactsofactivities,productsandservicesonbiodiversity

304-3 Habitatsprotectedorrestored

304-4IUCNRedListspeciesandnationalconversationlistspecieswithhabitatsinareasaffectedbyoperations

emissions

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

23-24

103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GrI 305: emissions 2016

305-1 Direct(Scope1)GHGemissions

305-2 Energyindirect(Scope2)GHGemissions

305-3 Otherindirect(Scope3)GHGemissions

305-4 GHG emissions intensity

305-5 reduction of GHG emissions

305-6 Emissionsofozone-depletingsubstances(ODS) Notapplicable

305-7Nitorgenoxides(No

x),sulphuroxides(So

x),andother

significant air emissions24

APPENdix

GRI CONTENT INDEx

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GENTING BERHAD | SUSTAINABILITY REPORT 201758

APPENdix

GRI CONTENT INDEx

gRi standard Disclosure page number (s)

Material topics

gRi 300: environmental topics

effluents and waste

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

23-24

103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GRI306:EffluentsandWaste2016

306-1 Waterdischargebyquantityanddestination

306-2 Wastebytypeanddisposalmethod

306-3 Significant spills None

306-4 Transport of hazardous waste 24

306-5 Waterbodiesaffectedbywaterdischargesand/orrunoff None

environmental Compliance

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

22

103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GRI307:EnvironmentalCompliance2016

307-1Monetaryvalueofsignificantfinesandtotalnumberofnon-monetarysanctionsfornon-compliancewithenvironmentallaws and regulations

supplier environmental Assessment

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

26

103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GRI308:SupplierEnvironmentalAssessment

308-1Percentageofnewsuppliersthatwerescreenedusinglaborpractices criteria

gRi 400: social topics

employment

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

27-31103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GrI 401: employment 2016

401-1 Newemployeehiresandemployeeturnover 27, 29

401-2Benefitsprovidedtofull-timeemployeesthatarenotprovidedtotemporaryorpart-timeemployees 29

401-3 Parentalleave

occupational health and safety

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

30

103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GrI 403: occupational Health and Safety 2016

403-1 Workersrepresentationinformaljointmanagement-workerhealth and safety committees

403-2 Typeofinjuryandratesofinjury,occupationaldiseases,lostdaysandabsenteeism,andtotalnumberofwork-relatedfatalities

403-3 Workerswithhighincidenceofhighriskofdiseasesrelatedto their occupation

403-4 Healthandsafetytopicscoveredinformalagreementswithtrade unions

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SUSTAINABILITY REPORT 2017 | GENTING BERHAD 59

APPENdix

GRI CONTENT INDEx

gRi standard Disclosure page number (s)

Material topics

gRi 400: social topics

training and education

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

31

103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GrI 404: Training and education 2016

404-1 Averagehoursoftrainingperyearperemployee

404-2Programsforupgradingemployeeskillsandtransitionassistance programs

404-3Percentageofemployeesreceivingregularperformanceandcareerdevelopmentreviews

Diversity and equal opportunity

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

28-29103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GRI405:DiversityandEqualOpportunity2016

405-1 Diversityofgovernancebodiesandemployees

non-discrimination

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

27-28103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GRI406:Non-discrimination 2016

406-1 Incidentsofdiscriminationandcorrectiveactionstaken

local Communities

GrI 103: Management Approach 2016

103-1 ExplanationofthematerialtopicanditsBoundary

32103-2 The management approach and its components

103-3 Evaluationofthemanagementapproach

GrI 413: Local Communities2016

413-1operations with local community engagement, impact assessmentsanddevelopmentprograms

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