SUSTAINABILITY REPORT2021-2022

INDEX

Executive Summary 3

Sustainability Policy 4

Management of sustainable practices 5

Resources 6

Waste management 7

Summary of activities 8

Objective 2021-2022 10

EXECUTIVE SUMMARY

Royalton Riviera Cancun is a modern luxury resort in the popular Riviera Maya. Vacation

destination. This next-generation all-inclusive hotel offers discerning travelers a family-

friendly vacation experience that captivates guests of all ages from morning to night.

Being aware of how important the environment is to our business, we contribute to the

construction of a Sustainable future, following our Mangement Plan for Sustainability, we

focus on the management of all resources in a way that satisfies all economic needs,

social and aesthetic while respecting cultural integrity, essential ecological processes,

biological diversity and life Support systems.

At Royalton Riviera Cancun we are working on continuous improvement in the

Development of programs designed to minimize the environmental impacts generated by

our activities, products and service.

SUSTAINABILITY POLICYAt Royalton Luxury Resorts (RLR) we are committed to Sustainable Development through the operation of our hotels and

resorts, across each of the destinations where we operate, in a responsible manner and in accordance with the following

principles:

•Ensure hotels and resorts are compliant with applicable environmental legislation and regulations in each country we

operate.

•Respect and conserve the environment through the implementation of best environmental practices and protection of the

local flora and fauna.

•Ensure the correct management and final disposal of waste through recycling and reuse.

•Promote conservation activities such as beach cleanups, mangrove cleanups and protection of wildlife (where

applicable).

•Implement awareness campaigns to ensure the protection of resources through staff training.

•Preserve national and cultural identity through respect for traditions, strengthening the sense of national pride and sharing

its value abroad.

•Respect the local community by fostering a support system and building relationships to assist them as much as possible.

•Work continuously to advance RLR’s internal management and sustainable initiatives to improve environmental

performance.

•Promote the involvement of stakeholders such as employees, guests, suppliers and suppliers in RLR’s sustainable

culture, communicating the best practices implemented.

At Blue Diamond Resorts we are aware that creating and maintaining a sustainable culture involves an evolving

improvement process to establish our long- term commitment.

Resources

Environmental activities

Support to the community

SUSTAINABLE MANAGEMENTReduction of recyclable waste such as PET by 15%.

Increase the recovery of vegetable oil by 10%

80% staff training to implement “Best Environmental Practices", creating awareness in environmental conservation

Improvement of life quality of local communities, through donations to 7 different foundations and Non-Governmental Organization.

RESOURCES MANAGEMENT

Electricity consumption comparison graph Water consumption comparison graph

Gas consumption comparison graph

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How can we reduce the consumptions?

• Annual goals of energy savings• Detailed control of consumptions• Preventive maintenance program• Efficient equipment for electrical consumption• Awareness for employees in energy savings• Guests are invited to help saving energy

WASTE MANAGEMENT

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At Royalton Riviera Cancun we focusdaily on the proper classification ofUrban Solid Waste, facilitating theseparation of feasible waste torecycle from non-recoverable waste.

In bars we serve draft beer to reducethe generation of aluminum.Similarly, in bars and restaurants,water is offered in sterilized glassbottles that are recharged so as notto generate large amounts of PET.

ACTIVITIESACTIVITY OBJECTIVE RESULTS

Beach and mangrove cleaningKeep Mangroves around the hotel clean and maintain Beach Front area of the hotel and surrounding areas clean

In each cleaning operation, 20 to 30 kg of inorganic waste is collected

Audits of all hotel departments Detect areas of opportunity by evaluating performance of employees for continuous improvement of the Management System

Improves the performance of employees. Improvement in the structural and physical condition of equipment in the hotel

Operational practices for all areasGive operational training to the members of staff of the different departments

Decrease in accidents or errors in operation

Program "Conservation of the Sea Turtle"

Be guarantors of turtle nests that come to spawn on the hotels beach

During the 2020-2021 season we have released a total of 17,310 turtles into the sea

Reforestation of the coastal duneReplace exotic plants from the Coastal dune with native plants from the region

A total of 1,950 plants have been planted in the coastal dune

DonationsDonation of blanks, lost & found articles and dialysis material to various partner organizations for human support

E-Learning certified member of staff: 553, Face-to-face trained employees 1,383, Total = 1,933

THE CODE training Train members of staff regarding Sexual Child ExploitationDonations for DIF, children with cancer foundation, foundation against drug addiction

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OBJECTIVE 2022

VISION: Protect, conserve and make use of the natural resources in

the hotel in a sustainable way, as well as preserve the ecological

balance and mitigate the negative impacts of climate change, through

compliance with environmental regulations, with the model of inclusion

and equity, guaranteeing the right of all person to live in a healthy

environment for their development

MISSION: To be a model of sustainable tourism development,

continuously offering a quality product and service, to satisfy the

demand for experience of our clients, by promoting social and

environmental responsibility, generating development opportunities for

employees.