Vertical White PaperRESOURCE MANAGEMENT

www.novell.com

SUSE® Linux Enterprise 10 in Manufacturing

p. 1

SUSE Linux Enterprise 10 in Manufacturing

2 . . . . . Simplify, Secure andConsolidate Your Enterprisefrom the Data Center to the Shop Floor

2 . . . . . Delivering Mission-critical IT Services within theManufacturing Industry

4 . . . . . Why Now is the Time forLinux in Manufacturing

6 . . . . . Making an Impact with SUSE Linux Enterprise in Manufacturing

11 . . . . . Why Manufacturers ShouldChoose Novell for Linux

12 . . . . . Conclusion

Table of Contents:

p. 2

Simplify, Secure and Consolidate Your Enterprise from the Data Center to the Shop Floor

Delivering Mission-critical IT Services within theManufacturing Industry

As a manufacturer, you face an extremelychallenging, competitive environment.Globalization, mergers and acquisitions andrapid innovation pressure you to drive newproducts to market faster and at lower costs.To maintain your competitive advantage and ensure sustainable growth in thisenvironment, you need to:

Reduce cycle times through betterbusiness processesDecrease time-to-marketIncrease security for collaboration andcomplianceProvide high-availability businessinfrastructure applicationsAllow authorized users secure, reliable,any-time-access to enterprise applications

SUSE® Linux Enterprise Server from Novell®

enables you to deliver mission-critical ITservices—with enhanced security and reducedcosts—while improving data center reliabilityand performance.

Introducing SUSE Linux Enterprise 10

SUSE Linux Enterprise 10 is the Platform forthe Open Enterprise™. Novell designed SUSELinux Enterprise to be the best-engineered,lowest-cost and most interoperable platformfor enterprise computing. From the desktop tothe data center, only SUSE Linux Enterprise 10offers a complete open source platform forthe mission-critical applications that driveyour business.

The SUSE Linux Enterprise 10 platformcomprises the following components:

SUSE Linux Enterprise Server. The mostreliable, secure and scalable Linux operatingsystem designed for the most critical datacenter workloads—such as your Oracle* orSAP* enterprise deployments. SUSE Linux Enterprise Desktop. Thebest Linux desktop operating system forbusinesses today. Its flexible design enablesboth fixed-function deployments and high-end computing—enabling you to use oneoperating system across your factory floorworkstations and engineering departments.SUSE Linux Enterprise Desktop is the firstLinux* desktop to give the basic officeworker complete office functionality,interoperability features and productivityimprovements—providing you with a new,viable solution for substantially reducingdesktop total cost of ownership (TCO).Novell Customer Center. One location toobtain support, updates and renewals forall your SUSE Linux Enterprise productsubscriptions.

Novell also offers a powerful set of tools(including YaST, AutoYaST, Novell AppArmor™

and Novell ZENworks® Linux Management)that simplify server administration, applicationdeployments, application security and overallsystems management. These tools reducethe cost of managing and integrating yournetwork. In addition, SUSE Linux EnterpriseServer integrates the Xen* hypervisor forvirtualization, so you can organize your ITinfrastructure just as your operations grouporganizes your production environment basedon demand. The result is higher levels ofconsolidation and server utilization.

SUSE Linux Enterprise 10 IncreasesBenefits with VirtualizationTwo major new developments will have adramatic effect on virtualization technology

SUSE Linux Enterprise

Server integrates the Xen

hypervisor for virtualiza-

tion, so you can organize

your IT infrastructure

just as your operations

group organizes your

production environment.

p. 3

SUSE Linux Enterprise 10 in Manufacturing www.novell.com

SUSE Linux Enterprise 10

continues to lead the way

in data center virtualiza-

tion, with support for both

x86-based processors

and mainframes.

Figure 1. The Xen architecture enables virtualized operating systems to talk directly to hardware, with minimal impact on performance.

adoption. On the hardware side, x86 archi-tecture-based microprocessor manufacturershave released a new generation of chips thatsupport virtualization natively. On the softwareside, the open-source Xen hypervisor virtualmachine technology has eliminated much ofthe performance impact associated with themediation layer of full virtualization and soft-ware emulation. Xen also drives down theoverall cost of virtualization.

Novell expertise and technologies will playprominent roles in virtualized data centers.SUSE Linux Enterprise 10 continues to leadthe way in data center virtualization, withsupport for both x86-based processors andmainframes. In addition, Novell is the firstenterprise Linux vendor to ship Xen as partof its distribution.

Virtualization offers you impressive new levelsof resource utilization and improvements inavailability, manageability, scalability, perform-ance and application security. By employing

virtualization technology, you can decouplesoftware from hardware to pool IT resources.Although virtualization technology has manyuses in corporate infrastructure computing,you can gain advantages in two main areas:consolidating hardware and increasingutilization of your compute capacity.

Like many manufacturers, you likely have anabundance of home-grown or legacy appli-cations. You can now use virtualization toconsolidate them on less expensive commod-ity hardware without having to rewrite oldapplications. You can simply run your applica-tions as guests on your new hardware runningSUSE Linux Enterprise Server. In addition,engineering environments have often over-extended computing capacity as a functionof the application types and versions they arerunning. With virtualization technology, youcan substantially increase compute-capacityutilization by using the same hardware to run multiple applications independently.

p. 4

You can also combine the Xen hypervisoroffered in SUSE Linux Enterprise Server 10with next-generation chips that supportvirtualization natively. For highly qualifiedenvironments, you can deploy as many fully virtualized machines as you need under one qualification.

Introducing SUSE Linux EnterpriseReal Time

SUSE Linux Enterprise Real Time is anindustry-standard, real-time version of Linuxfor Intel- and AMD-based multiprocessors.This platform, an enriched distribution of theSUSE Linux Enterprise kernel from Novell,provides you with guaranteed performancein time-critical environments for hardware-in-the-loop simulations, data acquisition or process control. Key features—includingCPU shielding, kernel preemption, low latencyand priority inheritance—help you achievesustainable, hard real-time performance onLinux. You can also rely on capabilities thatimprove quality of service and enable aservice-oriented infrastructure. These featuresinclude distributed shared memory, Xen virtu-alization and real-time cluster file systems, all of which SUSE Linux Enterprise Real Timeenhances significantly with its low latencyand deterministic processing.

By choosing SUSE Linux Enterprise Real Timefor your deterministic computing needs, you

can configure a modular, rich system that helpsyou consolidate servers, reduce costs andconsistently achieve high quality of service.SUSE Linux Enterprise Real Time also sup-ports Concurrent’s powerful NightStar* toolsfor debugging and analyzing complex, time-critical Linux applications.

Why Now is the Time for Linuxin Manufacturing

Drivers such as the Internet boom, Y2K, the growth of enterprise resource planning(ERP) and the lack of wide-area networks(WANs) led to decentralized infrastructuresand excess operational costs. These costsrise as you factor in underutilized servers andredundant support organizations deployed ateach site. To a manufacturer looking to makeyour business lean, this is unacceptable. To innovate and get your products to marketfaster than ever before, you need to reduceoperational costs and automate manage-ment—even at remote sites—while increasingsecurity and ensuring agility. This meansmaking smart choices in base infrastructuretechnology. Manufacturers cannot afford todelay Linux deployment any longer. Highlycompetitive industries—such as retail andfinancial services—have embraced Linux asa way to stave off competitive pressures andre-think the way that IT will help grow theirbusinesses. Manufacturers have laggedbehind this wave but can now leverage the proven successes of their counterparts in these industries.

Numerous leading-edge manufacturers areusing Linux throughout their enterprises—from the data center to the shop floor. By re-placing costly UNIX* or Microsoft* Windows*deployments with Linux, you, too, can signif-icantly reduce costs and improve systemperformance. Following is a closer look atspecific areas where Linux can provide youan advantage.

By choosing SUSE Linux

Enterprise Real Time

for your deterministic

computing needs, you

can configure a modular,

rich system that helps

you consolidate servers,

reduce costs and

consistently achieve

high quality of service.

Manufacturers cannot afford to delay Linuxdeployment any longer. Highly competitive

industries—such as retail and financialservices—have embraced Linux as a

way to stave off competitive pressures and re-think the way that IT will help

grow their businesses.

p. 5

SUSE Linux Enterprise 10 in Manufacturing www.novell.com

Replacing UNIX with SUSE Linux

Enterprise Server

Manufacturers have many areas of oppor-tunity for UNIX replacement because theyoften run numerous legacy applications.These may be older, home-grown enterpriseapplications established before enterprise-wide enterprise resource planning (ERP)systems, or they may be green-screenapplications used on the shop floor or inwarehouse environments. These applicationstypically run on UNIX, and if you upgradedany of these as recently as five years ago,you likely did so on UNIX. The problem isthat you kept the high cost associated withUNIX. Today, you can eliminate those excesshardware costs and high maintenance fees by deploying low-cost, high-performancecommodity hardware running a highly stableand scalable enterprise-class Linux operatingsystem. If you are considering migrating home-grown or legacy applications to Linux, thereare many skilled Novell partner consultantswho can help with the move. For specializedin-house or heavily customized applications,the similarity of Linux to UNIX helps to reducethe complexity of application re-writes.

In addition, many essential but simple appli-cation deployments—including Web, e-mail,file and print—are still running on UNIX inmanufacturing enterprises today. By migrat-ing your application infrastructure to Linuxsystems, you can achieve the same levels of performance, reliability, scalability andsecurity with much lower annual investment.

Many mission-critical enterprise applica-tions—such as ERP, customer relationshipmanagement (CRM), product life cycle man-agement (PLM) and enterprise databases—

require a robust, data center-grade operatingsystem. SUSE Linux Enterprise Server is thenumber one Linux operating system for themainframe today. It is the best-engineered,most secure and most scalable enterprise-class Linux operating system on the market.SUSE Linux Enterprise Server has achievedevaluation assurance level 4+ (EAL 4+)security certification and is the Linux operatingsystem of choice for the top supercomputer inthe world, the IBM* Blue Gene of LawrenceLivermore National Labs. You can deployLinux on all major enterprise hardware archi-tectures, including x86 and x86-64 servers,clusters, blades, grid environments andmainframes. For new deployments or ITinitiatives, Linux is often the preferredoperating system.

Replacing Windows with SUSE Linux

Enterprise Server

Although replacing Windows servers anddesktops requires slightly different consider-ations from that of UNIX replacement, thevirtualization technology possible with SUSELinux Enterprise Server makes the prospectof running Windows-based applications onLinux servers viable and economical.

You should consider moving from Windowsto Linux in the following areas:

File and print serversWeb serversE-mail serversShop floor serversEngineering desktopsDesktops for sales support functions, suchas customer service representatives andaccounts payable/receivable managers

“With Novell, we are

able to deliver enterprise

Linux solutions at mid-

market realities. We built

a solution for Success

Apparel based on the

principles of virtualization,

open technology and

disaster recovery—

everything needed to

survive as a business

in the 21st century.”

Francis PoetaPresidentP&M Computers

p. 6

Making an Impact with SUSE Linux Enterprise in Manufacturing

Whether you run your company’s internalWeb site, customer portal, ERP system orOracle database, Novell can help youreduce cost and complexity.

In Your Corporate Data Center

You’re now on the other side of the global-ization wave that led to your company’saggressive expansion. Today, you’re focusedon IT resource rationalization throughout yourenterprise without compromising applicationuptime and IT security. You require the flex-ibility and agility that will take you into thefuture, allowing you to grow your infrastructurein proportion to your business needs. As amanufacturer, you are especially vulnerableto IT risk given the large number of accesspoints you have extended to various networks.For this reason, security-minded IT profes-sionals in your enterprise are constantlyburdened with patching systems and

implementing costly countermeasures againstthreats to corporate data and informationassets. Novell helps you reduce costs, improvesystem performance and utilization andincrease security and management througha combination of software and servicesdesigned for today’s data center needs. If you are still running your edge servers andinfrastructure workloads on UNIX, then youshould consider switching to SUSE LinuxEnterprise Server, especially since typicalUNIX-based systems are expensive andinflexible, with applications tied to specifichardware. You’ll be able to replace yourexpensive UNIX boxes and infrastructurewith a rugged enterprise-class operatingsystem that delivers reliability, scalability andsecurity—and saves you money. In addition,if you are considering a refresh of your ERPsystems, this is an ideal time to examine theunderlying operating system for your ERPapplications. By moving to Linux, you cansave significant money on both software and hardware.

Success Apparel Realizes Significant Benefits by Moving from Microsoft Windows to SUSE Linux Enterprise Server

Based in New York, Success Apparel is aleading children’s apparel manufacturer,selling merchandise to a variety of retail-ers, including Wal-Mart, Target, Kohl’s andJCPenney. Before moving to a new corpo-rate location, Success Apparel sought anew and reliable infrastructure to accom-modate a smaller data center. SuccessApparel consulted with P&M Computers,Inc., a Novell Gold Partner in New Jerseyspecializing in Linux, who suggested creat-ing a virtual infrastructure with SUSE LinuxEnterprise Server and VMware*.

By moving from a Windows environment to SUSE Linux Enterprise Server runningVMware, Success Apparel consolidated its servers by more than 50 percent.Consolidation greatly reduced the com-pany’s total cost of ownership, significantlyreduced the amount of space needed inits data center and freed up considerableamounts of time for IT staff to concentrateon other projects. Consolidation alsoreduced administration time by 25 percentsince the IT staff no longer needed to installregular patches and re-boot servers.

“We operate in an

industry with small

margins, so any savings

from technology goes

straight to the bottom

line. Because our

new environment is so

much more stable and

manageable than before,

we have more time to

spend finding new

ways for technology

to make a difference

to our business.”

Steve GolubManager of OperationsSuccess Apparel

SUSE Linux Enterprise

Server is the operating

system of choice for high-

performance computing.

p. 7

SUSE Linux Enterprise 10 in Manufacturing www.novell.com

In Your Design and EngineeringEnvironment

Like many manufacturers, you are alwayslooking for ways to decrease the cost andincrease the speed with which you designand engineer your products. In other words,you need to shrink the product life cycle. The applications your engineers use and theinfrastructure they employ largely determinetheir cost-to-speed ratio. Your IT managerslikely do not make infrastructure decisionsthat coincide with engineering priorities.Although most IT managers are continuouslylooking for ways to increase IT utilization inthe data center, this objective has not tradi-tionally aligned with engineering’s need forapplication speed and isolation. Engineershave been turning to Linux for years as ahigh-performance, low-cost alternative fortheir high-end computing needs. If you arenot driving the IT decisions for your engineer-ing environment, it’s time to engage with yourengineering peers in a dialogue. Everyonebenefits when engineering is covered withthe same enterprise solution guarantees thatextend to all other parts of the enterprise.

Computational Servers and Clusters.

SUSE Linux Enterprise Server is a proven,mature Linux solution designed specificallyto meet the demands of large enterprisesand their specialized design and engineer-ing departments. The solution meets theserequirements by delivering UNIX-like per-formance and reliability on commodityblades and servers as well as high-end SMPhardware. It supports 64-bit processing,clustering and other high-performance, high-availability technologies. With scalability to1,024 CPUs, more than 10 TB of physicalmemory, an automated installation system(AutoYaST), remote administration (NovellZENworks Linux Management) and world-class, enterprise-level support, SUSE LinuxEnterprise Server is the operating system of choice for high-performance computing.Furthermore, with the new capabilities

Engineers have been turning to Linux as ahigh-performance, low-cost alternative fortheir high-end computing needs.

“Our Oracle databases

used to run on PA RISC

servers. Now SUSE Linux

Enterprise Server offers

the same performance

on Intel-based standard

hardware. The price

difference between

these two alternatives

is truly immense.”

Dietmar Stein System Phoenix Contact

Phoenix Contact Achieves Increased Database and SAP Performance with SUSE Linux Enterprise Server

Phoenix Contact manufactures electricalconnections and automation technologyand is one of Germany’s most successfulmedium-sized enterprises. Seeking toimprove its database platform, the com-pany migrated its Oracle databases to runon SUSE Linux Enterprise Server. The resultswere impressive—substantially improveddatabase availability and a drastic increasein the system’s price/performance ratio.When looking to implement an enterprise-

wide ERP system Phoenix Contact selectedSAP running on SUSE Linux EnterpriseServer from Novell.

The migration to SUSE Linux EnterpriseServer has been a turning point for PhoenixContact. The company has dramaticallyimproved its system performance andreduced administrative workload and costssignificantly compared to the company’sprevious UNIX solution.

As part of SUSE Linux

Enterprise 10, Novell is

delivering SUSE Linux

Enterprise Real Time to

offer guaranteed, ultra-low

latency and repeatability

to manufacturers.

p. 8

afforded by the Xen hypervisor included inSUSE Linux Enterprise Server, engineeringcan finally explore ways to optimize itscompute-capacity utilization.Engineering Desktops. SUSE LinuxEnterprise Desktop offers a much-awaitedsolution for engineers who have spentyears working from dual workstations.Engineers typically have two workstations—one for design or engineering tools runningon UNIX or Linux—and one for their officetools (e-mail, calendaring and office suite)usually running on Windows. MaintainingUNIX desktops and Windows licenses isquite expensive, and both systems requireexcessively expensive hardware. Moreover,engineers often share your company’sintellectual property through e-mail collabo-ration, which may be more vulnerable tomalicious attacks when run through yourWindows office and e-mail environment.With SUSE Linux Enterprise Desktop, yourengineers can work from a single, UNIX-like workstation with the added securityafforded by Linux. SUSE Linux EnterpriseDesktop offers many new features that willexcite your engineers, such as:

– High-end video driver support withenhanced 3-D graphics

– Office interoperability– Hardware plug-n-play– Multilevel security– Mobility– Systems management– Software development tools– The ability to create clean-room

environments

SUSE Linux Enterprise Desktop comes with Novell AppArmor application security,YaST and AutoYaST installation tools as well

as Novell ZENworks Linux Management forremote patch and update management.Engineering Laboratory Simulations. Aspart of SUSE Linux Enterprise 10, Novell isdelivering SUSE Linux Enterprise Real Timeto offer guaranteed, ultra-low latency andrepeatability to manufacturers. Engineeringlabs leverage the newest technologies forvirtual prototyping and validation testing ofnew products. Many simulation programs,tests and process control systems requirean ultra-low latency operating system inorder to ensure realistic simulations orcontinuous data capture. Technologiessuch as dual-core multiprocessors anddistributed computing in the engineering labhave impacted data latency. SUSE LinuxEnterprise Real Time provides guaranteed,deterministic quality of service for real-time applications.

Below are some examples of how manufac-turers have been deploying both SUSE LinuxEnterprise Server and SUSE Linux EnterpriseReal Time in their design and engineeringenvironments.

Areas to Consider SUSE LinuxEnterprise 10 for Design and Engineering

Computer-aided Engineering. Manufac-turers in the automotive, aerospace,defense and machinery industries usecomputer-aided engineering (CAE) tocreate higher-quality products throughfaster and more complete design itera-tions. With CAE, they can ensure theirproducts comply with the ever-increasingregulatory demands that affect their designs.However, computer-aided engineeringtools rely heavily on memory, computingpower, and graphics capability to run com-plex computations. SUSE Linux EnterpriseServer helps you successfully use CAEtools, allowing your design teams to:

– Easily take advantage of sparecomputing cycles

With SUSE Linux Enterprise Desktop, your engineers can work from a single, UNIX-

like workstation with the added securityafforded by Linux.

p. 9

SUSE Linux Enterprise 10 in Manufacturing www.novell.com

With SUSE Linux

Enterprise Server,

your IT managers

can quickly and easily

provide engineers with

an operating system

that scales with more

processor power,

greater amounts of

memory, and faster

graphics capabilities.

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

† “Forecast: Electronic DesignAutomation, Worldwide,2004–2009,” Nancy Wu and Laurie Balch (2004)

– Increase and manage scale-out capacityto deal with computational requirementsderived from more complex testing

– Increase scale-up capacity to capturewhole models with visualization andsimulations

With SUSE Linux Enterprise Server, your ITmanagers can quickly and easily provideengineers with an operating system thatscales with more processor power, greateramounts of memory, and faster graphicscapabilities. In turn, your engineers cannow focus on designing better productswithout worrying about whether the com-puting infrastructure can accommodatetheir needs.Virtual Simulation. Hardware-in-the-loop(HIL) simulation offers you a highly realisticsimulation of equipment in a virtual oper-ational environment. In order for thesesimulations to be realistic, they require areal-time operating system that guaranteesdeterministic processing in sub-secondintervals. Novell offers SUSE Linux EnterpriseReal Time to meet the needs of thesespecialized simulation programs.Electronic Design Automation. In today’sElectronic Design Automation (EDA) indus-

try, there is constant pressure to designsmaller and more complex integratedcircuits, printed circuit boards and fieldprogrammable gate arrays. Electronicsmanufacturers are in a race to bring theirproducts to market more quickly and sellthem for less. The high cost of proprietaryplatforms, combined with growing perform-ance limitations, has caused design engi-neers and EDA software vendors to adoptcommercial enterprise Linux distributions.In fact, for the EDA market, Gartner, Inc.predicts that “Linux growth is projected tocontinue to be quite robust … at the expenseof UNIX and NT operating systems.”†

Novell makes all of the cost and performanceadvantages of Linux available to the EDAenvironment while providing a stable, well-managed and fully-supported enterpriseplatform. This includes making the latestLinux technology available in consistent,controlled, enterprise-ready distributions;providing a complete and mature ecosys-tem of service and support; offering a fullstack of Linux products; and dedicatingresources and talent to the specializedneeds of the EDA industry.

Audi AG Uses SUSE Linux Enterprise Server to Optimize Designs in Shorter Timeframes

Audi AG, one of the world’s leading prestige car manufacturers, has more than 52,000 employees and produces andsells more than 829,000 vehicles annually.To accelerate design cycles and minimizephysical prototyping costs, Audi makesextensive use of CAE and runs severallarge clusters of servers for high-perform-ance computing. With engineers alwaysstriving to improve the detail and accuracyof modeling, there is constant pressure on the IT system to deliver more comput-ing power.

Audi adopted SUSE Linux EnterpriseServer for two separate solutions: one incrash simulation and one in aerodynamicsand computational fluid dynamics. Theimproved price-performance delivered bySUSE Linux Enterprise Server running on a 64-bit architecture helps Audi run moredetailed computational models withinshorter timeframes. Design cycles cannow include greater detail and more itera-tion, enabling engineers to optimize theirdesigns without delaying the productionstart of new vehicles.

“As well as reducing

complexity on the soft-

ware side, our choosing

Linux means that we can

select the best generic

hardware from competing

manufacturers—so we

can achieve much better

price-performance.”

Hans-Ulrik von Bülow CAE-Methods Audi AG

p. 10

Scientific Research and Development.

In a similar fashion, pharmaceutical, bio-tech and chemical companies areconstantly looking for ways to accelerateresearch and development, improve datamanagement and enable collaborativeresearch. To achieve these objectives, ITdecision-makers in these companies relyon their hardware and application providersfor much of the technological innovationwithout much consideration for the impactthat an operating system can have. SUSELinux Enterprise 10 offers companies in thescientific industries the most cost-effective,secure and scalable operating system forboth server and desktop computing for theirR&D labs. In addition, since SUSE LinuxEnterprise Server is the first to supportvirtualization-enabled chipsets, enterprisesin these highly regulated industries cannow deploy multiple instances of theirsoftware per re-qualified guest.

On the Factory Floor

As a manufacturer, your success greatlydepends upon the processes performed onthe factory floor. By deploying SUSE LinuxEnterprise Server on the shop floor, you gainthe same efficiency you’ve realized in thedata center and you add a low-cost, highlyreliable operating system with all the addi-tional security features you require.

Server-based, Thin-client Computing for

the Shop Floor. Most of your shop flooremployees do not need the majority offeatures found in a thick client. And likemany manufacturers, your organizationmay be striving to cut down on the risks of vulnerability and viruses inherent in thick-client usage. A server-based, thin-clientsolution moves applications and the entiredesktop experience to a server-basedcomputing model with thin-client devicesor re-deployed PCs operating as thinclients. This solution meets your organi-zation’s specific functional needs whileproviding greater security on the factoryfloor at a lower cost. Manufacturers areemploying SUSE Linux Enterprise Serverand SUSE Linux Enterprise Desktop asrobust solutions to deliver the reduced set of applications required by assemblyline or warehouse workers.Real-Time Linux for Process Control

and Test and Measure. As with hardware-in-the-loop simulations, many of the processcontrol and testing systems you havedeployed on the shop floor require thedeterministic quality-of-service featuresprovided by a real-time operating system.SUSE Linux Enterprise Real Time offersmanufacturers the highest performancereal-time Linux for these applications.

QUALCOMM Reduces Hardware Costs, Doubles Performance and Frees up IT Staff with SUSE Linux Enterprise Server

QUALCOMM CDMA Technologies (QCT),a QUALCOMM business unit, is theworld’s largest provider of 3G chipset and software technology. QCT decided to move much of its CDMA developmentto a 64-bit Linux platform to improve theperformance of its EDA applications.

By migrating its EDA environment to SUSELinux Enterprise Server on a 64-bit platform,

QCT has reduced its hardware costs bymore than 50 percent while doubling per-formance. A clean kernel simplifies cus-tomizations and has helped the companyreduce the time spent on patches by nearly50 percent, freeing up IT staff for moreimportant projects. The ability to work in a 64-bit environment helps the companyproduce chips significantly faster and with the highest quality.

“SUSE Linux Enterprise

Server gave us great

Opteron support right out

of the box and will simpli-

fy our migration path with

a better price and

improved performance.

We are heavily invested

in Linux. Many of the

other vendors we work

with are excited that

we’ve chosen SUSE

Linux because they like

working with the kernel.

We haven’t found any

hardware that isn’t com-

patible with SUSE Linux

Enterprise Server.”

Mike Broxterman Staff IT Engineer Manager Qualcomm CDMA Technologies

p. 11

SUSE Linux Enterprise 10 in Manufacturing www.novell.com

SUSE Linux Enterprise

Desktop offers simplified

management and

remote control as well

as application level

security, a built-in firewall

and lock-down features

for increased security

of highly sensitive

information.

On the Desktop

The best way to think about introducing Linuxon the desktop is to consider the varioussegments of desktop users within your enter-prise. Novell defines five types of desktopusers: fixed function, transactional, technical,basic and power users. In manufacturing,these segments translate into the followingtypes of users: shop floor or warehouse users,sales support, engineers, field sales andusers in finance or accounting.

With SUSE Linux Enterprise Desktop, youbenefit in the following areas:

CostPowerManageabilityUsability and interoperabilitySecurity

And, SUSE Linux Enterprise Desktop is anideal solution for the following users in amanufacturing organization:

Factory/warehouse workers. As a factoryor warehouse workstation, SUSE LinuxEnterprise Desktop offers simplified man-agement and remote control as well asapplication level security, a built-in firewalland lock-down features for increasedsecurity of highly sensitive information. Sales and sales support representatives.

The usability and productivity featuresincorporated into SUSE Linux EnterpriseDesktop offer customer service represen-tatives and field sales personnel uniqueadvantages. These features provideimportant productivity and interoperabilityenhancements, including desktop-wideintegrated search, advanced 3-D graphics,animated desktop navigation (such assingle-command tiling of applications andmultiple desktop environments), interoper-ability with Microsoft Office*; plug-and-play,enhanced mobility features and multimedia

support. In essence, the features in SUSELinux Enterprise Desktop will transform theway your office workers interact with theirdesktop environments. They will have amore enjoyable experience while improvingtheir efficiency and productivity.Engineers. The performance and inter-operability features in SUSE Linux EnterpriseDesktop offer engineers the ability to finallyconsolidate their desktop PCs with theirengineering workstations. This consolida-tion not only produces substantial costsavings in terms of freed up hardware andreduced license costs, but also greatlyimpacts an engineer’s daily productivity. By consolidating on one workstation engi-neers can be more responsive and alsopotentially become truly mobile.

Why Manufacturers ShouldChoose Novell for Linux

Novell Support

Novell provides organizations of all sizes with the technical services they need todefine and achieve their specific objectives.Our professional and customizable servicesare customer-focused—not product-driven—and backed by more than 20 years’ experi-ence in building and supporting technicalsolutions for multivendor, global enterprises.Regardless of the platform mix in your envi-ronment, our global technical support team—the largest offered by any Linux vendor—provides the support you need. From award-winning self-support options to managementpartnerships with Novell, we will help you findthe level of support that meets your needsand fits your budget.

The features in SUSE Linux EnterpriseDesktop will transform the way your office workers interact with their desktop environments.

p. 12

The entire SUSE Linux Enterprise 10 platformis backed by the award-winning Novell glob-al support team, which has a proven trackrecord of excellence:

Ranked number one for support byVARBusinessAchieved Support Center Practices (SCP)Certification—the only Linux vendor to do soReceived Service and Support ProfessionalsAssociation (SSPA) Star Finalist Award 2005Resolves 65 percent of all calls within five minutesStaffs 11 major global support centers, with 800 Linux-trained engineers available24x7x365

All products inside of SUSE Linux Enterprise10 also seamlessly integrate with NovellCustomer Center so that customers andpartners can easily manage their subscrip-tions and support entitlements. This integra-tion ensures uninterrupted access to softwareupdates and security patches.

Global Ecosystem of Partners

With more than 1,300 members in the Novell Technology Partner program, we offera robust network of industry partners whostand ready to help you get the most fromyour Novell investment. Of the technologypartner products available today, more than1,800 are certified on SUSE Linux Enterpriseand 2,400 are certified on other Novell prod-ucts. We have long-standing partnershipswith leading independent hardware andsoftware vendors, and we have forgedpartnerships with prominent open sourceindependent software vendors.

Conclusion

SUSE Linux Enterprise is the Platform for the Open Enterprise. It includes SUSE LinuxEnterprise Server, which is designed to handlemission-critical workloads that will allow youto significantly reduce infrastructure total costof ownership (TCO) from the data center tothe shop floor. Developed and backed byNovell, only SUSE Linux Enterprise Serveroffers an open, scalable, high-performancesolution that comes with application security,virtualization and integrated systems manage-ment across a full range of hardware archi-tectures. In addition, SUSE Linux EnterpriseDesktop is the best desktop Linux operatingsystem for businesses today. Developed andbacked by Novell, it provides market-leadingusability and seamless interoperability withexisting computer systems deployed in amanufacturing enterprise.

Supported and certified by the world’s leading hardware and software vendors,SUSE Linux Enterprise is backed by award-winning Novell technical support and aglobal ecosystem of partners and services.With SUSE Linux Enterprise, manufacturerscan dramatically reduce costs while deployingthe most secure and reliable platform fromdata center servers, engineering clusters,SMPs or a shop floor workstation.

SUSE Linux Enterprise 10 is backed by a seven-year lifecycle guarantee. When you choose SUSE Linux enterprise, you’resubscribing to the best-engineered Linuxplatform in the world and to regular updatesthrough the Novell Customer Center.

Contact us today to learn more. Visitwww.novell.com/industries/manufacturingor call 1 800 529 3400 to set up a meetingwith a Novell sales representative.

Supporting your critical applications

Many of the software

applications that you run

today are supported on

SUSE Linux Enterprise

Server. Examples include:

SAP

Oracle

Siebel

WebSphere

Symantec/Veritas

VMware

BEA

Egenera

mySQL

Legato

IBM Tivoli

IBM Rational

Cadence

Synopsys

Mentor Graphics

UGS

QAD

CA / Netegrity

Abaqus

Fluent

CD-Adapco

Cape Systems

Open Terra

Only SUSE Linux Enterprise Server offers anopen, scalable, high-performance solution

that comes with application security,

p. 13

SUSE Linux Enterprise 10 in Manufacturing www.novell.com

SUSE Linux Enterprise

Desktop operates

seamlessly with existing

IT systems, allowing

organizations to leverage

their existing investments.

The Benefits of SUSE Linux Enterprise Server

When you choose SUSE Linux EnterpriseServer, you get the following benefits:

A cost-effective data center solution.

SUSE Linux Enterprise Server enables virtu-alization and offers wide-ranging hardwarecompatibility, integrated management, and flexible subscriptions, making it theindustry leader in lowering the total cost of owning and managing your data centerand shop floor.Powerful, integrated security. Only SUSE Linux Enterprise Server comes withintegrated security to provide ironclad pro-tection for your systems and processes—at no extra cost.Superior performance and reliability.

SUSE Linux Enterprise Server delivers UNIX-like performance and reliability oncommodity blades and servers as well ashigh-end mainframes.Best-engineered server. SUSE Linux Enter-prise Server is the best-engineered serveravailable for your rigorous data center andshop floor quality assurance processes.Essential business services. SUSE LinuxEnterprise Server offers out-of-the boxsupport for more than 1,000 open sourceapplications, including Web applicationservers and databases as well as file, net-work, print and security services. In addition,1,300 partners provide 1,700 applicationsthat are certified to run on SUSE LinuxEnterprise Server and span a broad rangeof horizontal and vertical markets.Flexible, easy-to-use management tools.

SUSE Linux Enterprise Server offerssignificant IT savings with a set of intuitivemanagement resources, including AutoYaSTfor automated installation and NovellZENworks Linux Management for easyremote administration.World-class support. SUSE Linux EnterpriseServer is backed by the award-winningNovell global support team with a proventrack record of excellence.

The Benefits of SUSE Linux

Enterprise Desktop

When you choose SUSE Linux EnterpriseDesktop, you get the following benefits:

All-in-one desktop solution. Novell main-tains one of the industry’s largest Linuxdesktop development teams to deliver anall-in-one solution that includes an officesuite (OpenOffice.org 2.0 Novell Edition); a Web browser (Mozilla* Firefox*); a collab-oration suite (Novell Evolution™); instantmessaging (Gaim instant messenger); file organization (Novell iFolder® file andaccess management) and multimediasupport for Adobe*, Macromedia* and RealNetworks*.Market-leading usability. SUSE LinuxEnterprise Desktop was designed with theend user in mind, making the system intu-itive and easy to navigate from the outset.New usability features include an enhanceduser interface, redesigned menus andtightly integrated applications.Seamless interoperability with existing

enterprise systems. SUSE Linux EnterpriseDesktop operates seamlessly with existingIT systems, allowing organizations to lever-age their existing investments. This meansthat SUSE Linux Enterprise Desktop readilycoexists with Windows, Mac, UNIX andother operating systems.Easy remote administration. SUSE LinuxEnterprise Desktop includes tools such asAutoYaST automated installation systemand Novell ZENworks Linux Managementthat make it easy to remotely access,administer, control and configure end-userworkstations Network standards support. Improvednetwork support allows users to continueusing their current network and provide thesame standards for security, includingNovell eDirectory™ and Active Directory*. In addition, new wireless network capabili-ties allow users to easily utilize availablewireless networks.

462-002023-001 | 08/06 | © 2006 Novell, Inc. All rights reserved. Novell, the Novell logo, the N logo, Beagle, Novell iFolder, SUSEand ZENworks are registered trademarks, and AppArmor, Banshee, eDirectory, Evolution and Software for the Open Enterprise aretrademarks of Novell, Inc. in the United States and other countries.

*Linux is a registered trademark of Linus Torvalds. All other third-party trademarks are the property of their respective owners.

Contact your local NovellSolutions Provider, or call Novell at:

1 888 321 4272 U.S./Canada1 801 861 4272 Worldwide1 801 861 8473 Facsimile

Novell, Inc.404 Wyman Street Waltham, MA 02451 USA

Powerful, integrated security. OnlySUSE Linux Enterprise Desktop comeswith an integrated personal firewall andNovell AppArmor support for applicationsecurity—at no extra cost.Open source innovation. Novell is a sig-nificant contributor to many open source

projects making SUSE Linux EnterpriseDesktop an ideal launch environment forinnovations such as Beagle® integratedsearch, Banshee™ music management, F-Spot photo library management andTomboy note-taking application.

www.novell.com

To learn more about Novell technology in Manufacturing visit

www.novell.com/industries/manufacturing