7/28/2019 Survey Samsung

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DONE BY- AAPKA CHOTE

DATA ANALYSIS AND INTERPRETATION

1.What is the advantage of using Samsung product?

a. Quality b. Price c. Service d. Advanced technology

ANALYSIS:

From the survey it was found that amongst 25 respondents

a) 36% of the respondents prefer Quality.

b) 28% of the respondents prefer Price.

c) 16% of the respondents prefer Service.

d) 20% of the respondents prefer Advanced technology.

0

1

2

3

4

5

6

7

8

9

Quality Price Service Advanced

technology

9

7

4

5 Respondents

7/28/2019 Survey Samsung

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DONE BY- AAPKA CHOTE

2.Do you buy only a particular product from Samsung?

a. Yes b. No

ANALYSIS:

From the survey it was found that amongst 25 respondents

a) 60% of the respondents say Yes.

b) 40% of the respondents say No.

10

15

RESPONDENTS

YES

NO

7/28/2019 Survey Samsung

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DONE BY- AAPKA CHOTE

3.Is there any other product you prefer over Samsung?

a. Yes b. No

ANALYSIS:

From the survey it was found that amongst 25 respondents

a) 72% of the respondents say Yes

b) 28% of the respondents say No.

.

0

2

4

6

8

10

12

14

16

18

YES NO

18

7

RESPONDENTS

7/28/2019 Survey Samsung

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DONE BY- AAPKA CHOTE

4.Even if any other company reduces the price or makes changes in the product and give the

better product would you still prefer Samsung?

a. Yes b. No

ANALYSIS:

From the survey it was found that amongst 25 respondents

a) 24% of the respondents say Yes

b) 76% of the respondents say No.

.

0

2

4

6

8

10

12

14

16

18

20

YES NO

6

19

RESPONDENTS

RESPONDENTS

7/28/2019 Survey Samsung

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DONE BY- AAPKA CHOTE

5.Why do you prefer Samsung?

a. Advertisement b. After sales service c. Product life d. other

ANALYSIS:

From the survey it was found that amongst 25 respondents

a) 12% of the respondents say advertisement.

b) 48% of the respondents say after sales service.

c) 32% of the respondents say product life.

d) 8% of the respondents say other.

3

12

8

2

RESPONDENTS

Advertisement

After sales service

Product life

Other

7/28/2019 Survey Samsung

6/10

DONE BY- AAPKA CHOTE

6.Which brand you like the most?

a. Samsung b. Philips c. LG d. Sony

ANALYSIS:

From the survey it was found that amongst 25 respondents

a) 36% of the respondents like Samsung.

b) 8% of the respondents like Philips.

c) 12% of the respondents like LG.

d) 44% of the respondents like Sony.

Samsung

Philips

LG

Sony

02

46

810

12

9

2

3

11

RESPONDENTS

7/28/2019 Survey Samsung

7/10

DONE BY- AAPKA CHOTE

7.Would you recommend Samsung to anyone?

a. Yes b. No

ANALYSIS:

From the survey it was found that amongst 25 respondents

a) 96% of the respondents say Yes

b) 4% of the respondents say No.

0

5

10

15

20

25

YES NO

24

1

RESPONDENTS

7/28/2019 Survey Samsung

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DONE BY- AAPKA CHOTE

8.How is the product information given to you at the showroom?

a. Very Good b. Good c. Average d. Bad

ANALYSIS:

From the survey it was found that amongst 25 respondents

a) 32% of the respondents say very good.

b) 64% of the respondents say good.

c) 4% of the respondents say average.

d) 0% of the respondents say bad.

0

5

10

15

20

Very goodGood

AverageBad

8

16

1

0

RESPONDENTS

7/28/2019 Survey Samsung

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DONE BY- AAPKA CHOTE

9.The finance facility provided by us is beneficial to you?

a. Yes b. No

ANALYSIS:

From the survey it was found that amongst 25 respondents

a) 80% of the respondents say Yes

b) 20% of the respondents say No.

0

2

4

6

8

10

12

14

16

18

20

Yes No

20

5

RESPONDENTS

7/28/2019 Survey Samsung

10/10

DONE BY- AAPKA CHOTE

10.How is the after sales service provided by us?

a. Very Good b. Good c. Average d. Bad

ANALYSIS:

From the survey it was found that amongst 25 respondents

a) 36% of the respondents say very good.

b) 64% of the respondents say good.

c) 0% of the respondents say average.

d) 0% of the respondents say bad.

0 5 10 15 20

very good

good

average

bad

9

16

0

0

RESPONDENTS