Survey Results & Analysis

for

AASHTO 2013 Fall IT Survey

Data Collection Finalized: Wednesday, December 04, 2013

Powered by Vovici EFM www.vovici.com

Executive Summary

This report contains a detailed analysis of the results to the survey titled AASHTO 2013 Fall IT Survey. The results analysis includes answers from all respondents who took the survey in the 65 day period from Wednesday, September 04, 2013 to Thursday, November 07, 2013. 24 completed responses were received to the survey during this time.

Survey Results & Analysis

Survey: AASHTO 2013 Fall IT Survey Responses Received: 24

1) State or Province: Shaded denotes response received.

Alabama Kentucky North Dakota Alberta Alaska Louisiana Ohio British Columbia Arizona Maine Oklahoma Manitoba Arkansas Maryland Oregon New Brunswick

California Massachusetts Pennsylvania Newfoundland, Labrador

Colorado Michigan Rhode Island Northwest Territories Connecticut Minnesota South Carolina Nova Scotia Delaware Mississippi South Dakota Ontario D.C. Missouri Tennessee Quebec Florida Montana Texas Saskatchewan Georgia Nebraska Utah Other Hawaii Nevada Vermont Idaho New Hampshire Virginia Illinois New Jersey Washington Indiana New Mexico West Virginia Iowa New York Wisconsin Kansas North Carolina Wyoming

Responses to Questions #2 and #3 are available to ASIS members. The individual agency responses have not been included herein. 2) Contact Information:

3) Please identify the following additional key personnel:

4) Please list the top three IT application development or implementation projects your agency plans to undertake in the next one to two years:

Project 1 Description Project 2 Description Project 3 Description

AL

Enterprise Geospatial Information System (eGIS): ALDOT is in the process of developing and implementing a department wide GIS which will make use of ESRI's Roads and Highways solution for LRS/LRM management as well as utilizing a Dashboard and Video Log viewing application.

Implementing new engineering document and workflow management System software

FHWA interface for our Project Management and Financial System

FL Web Trns*port Financial Management Rewrite Roadway Characteristics Inventory Rewrite

IA Asset Management Paperless Construction Projects Data (Asset Attribute) Collection

ID DMV Modernization - development of new title, registration, dealer, drivers and motor carrier system

Mobile device Management- creation of policies, BYOD, security enhancements, and MDM software

Business Continuity - creating network failover for our fiber network with another state agency that uses microwave.

IN ESRI Roads and Highways Build an application for Utility and Railroad Coordination Upgrade our contracts system

KS Capital Inventory System redevelopment Construction Management System redevelopment

K-Trips Truck Routing & Permitting System

KY Continuing project to replace existing mainframe based titling and registration with new .Net web based application.

Replace existing mainframe based Drivers Licensing system with new .Net application.

Develop and implement new motor carrier portal as well as IRP. This replaces remaining mainframe systems.

LA AASHTOWare Preconstruction Upgrade and Civil Rights and Labor implementation.

Website rebranding. Create a new SharePoint External Website with new web design.

Legacy Application Modernization - migrate older COBOL Application to ASP.NET

MB LRS/Inventory System Replacement Overweight/Oversize Permit/Routing

Asset Management/Highway Programming

MD

eTAC - Phase 2. Electronic Team Activity Card implementation of system enhancements to use data being captured in Ph. 1 for integration with other IT Systems. The system is improving on capturing and reporting maintenance activities in the field.

Wireless Expansion. Project involves expanding WiFi capacity to all of the State Highway Facilities for easier use of the MDOT-wide initiative of the Bring Your Own Device (BYOD) initiative.

eInvoicing Project involves reducing the number and amount of paper invoices being stored and sent to the state Comptroller's office for payments. Software available to improve the process and cut down on paper usage is being considered for a future project in the near future.

MI

Enterprise Asset Management - An effective Enterprise Asset Management System (EAMS) will help improve the business processes and enable information systems that support the management of MDOT’s assets. It will also help to maximize efficiency and effectiveness of physical assets, improve utilization and performance, reduce capital and operating costs, and extend asset life.

JobNet - A web-based system that will be used to program and manage trunkline, local and multi-modal jobs. It will feature a map on which users can select the location of a job.

Trnsport

MO Modernization of our Transportation Management System ---moving of of Advantage Gen to .NET

Motor Carrier Services Portal Rewrite --from IBM Websphere portal to Java

Roadway asset application

MS Implementation of a Pavement Management System

Develop Performance Measurements for PreConstruction

Continue with SharePoint collaboration, forms automation, and statewide use of ProjectWise

MT New Safety Management System New Maintenance Management System

New Motor Carrier Permitting and Registration system

ND Motor Vehicle - Registration and Titling System

E-Transit. Web based system that will allow transit companies to file their expenses for payment, tracking, etc..

AVL - open source provider

NE Migrating our mainframe applications to a supported platform.

Migrating our data from mainframe and LAN DB2 to SQL server.

Implement KRONOS to replace our in-house developed Payroll Detail System.

OH ERP to replace mainframe accounting system. Agile Assets Esri Roads and Highways

OR Time and Attendance reporting system. This will replace our existing time reporting systems.

Modernization of ODOTs DMV system that is currently a very old mainframe system.

Replacing our existing Highway Access Permitting system with newer technology and functionality.

SC Currently deploying a new Encroachment Permit system

Currently in the design phase of a new Oversize Overweight system

Currently in the design phase of Automating the Statewide Transportation Intermodal Planning (STIP)

TX Application rationalization-modernizing and rationalizing our application portfolio ERP implementation Pavement management application

UT Enterprise Data Warehouse Upgrade Security Enhancements of Systems

Project Portal Construction Management Upgrade

VT Upgrade PPMS (preconstruction capitol program management) 511 upgrade DMV Point of Sale

WI ERP implementation for all state agencies for financial, procurement, payroll and HR Portal projects with NIC/WIN Upgrade DMV systems

WY ERP Upgrade - Upgrade our PeopleSoft systems to the 9.2.x release

State Mainframe Sunset - Develop a plan to move our Drivers Services and Motor Vehicle Services systems off the state run mainframe.

iPD Enhancement - enhance and upgrade the existing system.

5) What new or emerging technologies do you foresee occurring or implementing in the near future?

What new or emerging technologies do you foresee occurring or implementing in the near future?

AL ESRI Roads and Highways. More use of Mobile Technology.

FL Microsoft's Team Foundation Server/Services; Microsoft's Office 365, Cloud Based Offerings, and Mobile Access for applications

IA Implementation of a content management system (DotNetetNuke). Implementation of a tablet asset management tool.

ID Mobile device Mgmt Web/Application Network gateway

IN Continued expansion of mobile devices and mobile apps, cloud storage, expansion of operational dashboards

KS Cloud / Shared Services

KY Mobile technology expansion.

LA Cloud based applications and services.

MB Mobile devices

MD Mobile Development Bring Your Own Device Big Data Cloud Hosting and Development

MI LIDAR, GPS mobile technology

MO Cloud, mobile

MS Mobile device usage in the field

MT Mobile data collection

ND Mobile Applications

NE None

OH Virtual application delivery

OR Mobile Development Software as A Service

SC Field deployment of tablet technology and virtual client technology

TX Continued expansion of mobile capabilities.

UT Mobile Device Applications

VT BPMS Mobile versions of applications

WI Mobile technologies

WY Increase the use of mobile applications.

6) Please identify the top three agency business processes that could be improved through the use of mobile technology.

Business Process 1 Business Process 2 Business Process 3

AL Construction and Materials Management System for project managers and field inspectors.

Asset Location and Inventory collection such as Utilities, Signs, Guardrail, Signals, etc.

Storm Water Inspections

FL Permitting Sampling & Testing Inventory/Field Inspections

IA Asset Management Time Sheets & Expenses, and approvals Sharing of information with the public.

ID Asset Inventory and updates Motor vehicle Inspector inspections Material inspections on construction projects

IN Construction Activity Pavement Inspection Bridge Inspection

KS Statewide traffic roadway information to public

Utility corridor management (view maps / plans remotely via smart device)

Roadway asset inventory (signs, bridge inspections, etc.)

KY Business unit data collection simplified, more accurate and less costly.

Improved communication and collaboration within business, and with customers and public. Improved transparency.

Cabinet key staff will be available and can work from any location on a 7x24 basis saving substantial business time and providing better service.

LA Traffic congestion notifications. Contractor notifications for letting purposes. Onsite inspectors to submit forms.

MB Surveying Inspections

MD Field Inspections on anything related to environmental or maintenance activities.

MBE Compliance checks of contracts. Disaster Recovery First Responders

MI Asset Maintenance Construction Inspection Data Collection

MO Project inspection Snow fighting Roadway maintenance

MS Maintenance Management Bridge Surveying ProjectWise

MT Data collection Data access/reporting Customer accessibility

ND Motor Vehicle - notification and payment process for renewal of vehicles. Remote Record Update.

Driver's License - make available to the public - wait times, scheduling, and electronic renewal/update of individual's license.

Material Inventory - GPS, imagery, replacement, etc...

NE Recording of time and materials used on a project Updating highway conditions

OH Road maintenance Asset data collection Project management

OR Highway Access permitting process.

Right of Way acquisition, condemnation, and property management processes. Project is currently underway to replace our existing R/W systems.

SC Sign Inventory Culvert Inspection Bridge Inspection

TX Project inspection

UT Maintenance Field Data Collection/Operations

Construction/Structures Field Data Collection/Inspection Citizen Issue reporting

VT construction Inspection Maintenance work activity Asset inventory and assessment

WY no answer provided no answer provided no answer provided

7) Please describe (or name) the top smart phone/mobile and the

tablet applications utilized in your agency. Please include the platform (smart phone, tablet, etc. and the operating system) the applications utilize.

Please describe (or name) the top smart phone/mobile and the tablet applications utilized in your agency. Please include the platform (smart phone, tablet, etc. and the operating system) the applications utilize.

AL None currently in use

FL 511 Sunpass

IA

1. Iowa 511 shows winter road conditions, traffic speeds, traffic cameras, road construction, and dynamic message signs. This is a vendor developed app, and supports iOS and Android for both tablets and smartphones. 2. Iowa Driver’s Test is a practice written test for an Iowa driver’s license. This is a vendor developed app, and supports iOS (tablet only) and Android (tablet and smartphone). 3. myMVD is a mobile enabled HTML5 app that allows for online Iowa driver’s license renewal, viewing of a driving record, and changing a driver’s mailing address. This app was developed in-house.

ID iPhone, IPad and Droid. Largest usage is for email, notes, GPS and GIS

IN IPHONE/IPAD. Internally built application for Crash Damage Assessments. Internally built construction HTML5 forms.

KS WICHway (Wichita Traffic Management System) – smartphones and tablet enabled website

KY Motor Vehicle Commission Inspection System. Will be migrated in the next few weeks to Surface Pro's. Windows 7.

LA What ever email client that is used per device.

MB none

MD eTAC - Electronic Team Activity Card. Maintenance Team Leaders capture activities on their iPad. It was implemented in July across 29 shops with 180 Team Leaders.

MI Office 365 on iPhone and iPad, and Citrix Receiver on iPhone and iPad to access network applications.

MO MoDOT Traveler Information Map --iOS and Android

MS Traffic Management IPhone app developed by MDOT and available at the apple store. An android app is being released at this time.

ND NDRoads - Traveler Road Information - available for IOS, Android, and Window platforms.

OH Kronos, OHgo, and E-mail

OR Good for Enterprise. Used for secure access to email, calendar, intranet and files on the server. Currently used on iPad, iPhone, and Android phones.

SC Culvert Inspection - tablet Sign Inventory - tablet Daily Maintenance Work Request - tablet 511 - tablet

TX BlackBerry, iPads, some iPhones and Android phones (Samsung Galaxy devices)

UT Construction Field Book- Smart Phone, Laptop, Tablet Mobile Access to UDOT's Enterprise Data/GIS via browser

VT public 511 viewer-smartphone: tablet - all OS's Public project information viewer - same as above

WY Google Apps, Gmail, Calendar, Group Policy - on Android

8) Please list/describe any mobile applications that your agency uses that you believe would be useful to other agencies. Please indicate if the application is free, purchased, or developed in-house.

Please list/describe any mobile applications that your agency uses that you believe would be useful to other agencies. Please indicate if the application is free, purchased, or developed in-house.

AL None currently in use other than scanners for managing and locating equipment inventory

IA 1. Fulcrum is used for asset inventory. It is a purchased application. 2. Prezi is used for creating presentations. It is a purchased application. 3. Dropbox is used for cloud storage. It is free below a certain storage threshold.

ID None

IN Our applications are specific to INDOT

KS None at this time

KY Most of our uses are internal web applications targeted to mobile.

MB none

MD Any of our Salesforce Applications we would be willing to share for free. We would be willing to share our portfolio of applications we developed. Just contact us and we will make it happen.

MI Citrix Receiver - purchased

MO See 7 above

MT Just in the beginning stages of a mobile data collection app for safety, will share when ready for production

ND Application is free to the public. Too unique for other agencies to use.

OR Good, listed above. Purchased, with a server component. Yearly license fees.

SC Encroachment Permits as a SharePoint solution - not developed as an iOS however can be used on a mobile device as long as it has intranet/Internet capability Daily Maintenance Work Request - iOS, droid, windows, etc.. designed specifically for mobile devices developed internally

UT Citizen Issue Reporting (Purchased) Mobile Access to Enterprise Data/GIS via browser(In-house)

WY NA

9.1) Internal Platforms Supported

Comment Responses:

FL HTML5

KY Motorola MC75's dedicated data collector

MI Expanding to Android and other in future

OH Blackberry

9.2) External Platforms Supported

Comment Responses:

FL HTML5

MT Kindle

10) Does your agency allow personal mobile devices (BYOD) to directly connect to corporate email or applications? If so, does your agency manage employees’ personal devices?

Other Responses:

FL email through active sync, not managed

IN The devices must accept some policies.

KS MS Exch via ActiveSync - minimally manag

KY Access email via active sync, MDM immine

MD Access only allowed thru secure portal

SC active sync/rxa for email, that’s all

11) What percentages of your server operations are managed by

resources in the following environments? The total must sum to 100.

Within the Agency Within Centralized/State IT External to State Government Other

AL 100

FL 69 30 1

IA 100

ID 100

IN 10 90

KS 100

KY 100

LA 80 20

MB 100

MD 95 5

MI 100

MO 100

MS 98 2

MT 100

ND 5 95

NE 75 25

OH 90 5 5

OR 20 80

SC 100

TX 2 88 10

UT 100

VT 55 40 5

WI 100

WY 70 10 20

12) Does your agency purchase any software as a service (SaaS)? If so,

please list/describe the software and/or service.

Does your agency purchase any software as a service (SaaS)? If so, please list/describe the software and/or service.

AL We do not currently purchase this type of software

FL Symantec EV Cloud Microsoft Office 365

IA Current SaaS - Enterprise Authentication and Authorization

ID Yes, we use SaaS routinely

IN Yes, Webex

KS Not at this time.

KY Not currently but seriously investigating.

LA RIMS - Railroad Inventory Management System. Web application to manage or rail crossings and reports to FRA.

MB No

MD Yes. Salesforce - Customer Relations SW Innotas - IT Project Portfolio SW Cornerstone - Learning Mmgt. SW

MI Office 365

MO Yes. EPM Live BidExpress

MS not at this time

MT Fleet Management Permitting/Redistation services for MCS

ND MDSS - Maintenance Decision Support System for physical road conditions / preventive maintenance.

OH Service Now

OR GovDelivery. Used to subscribe to agency specific topics. Bid Express.

SC Office 365, Moodle LMS

TX SalesForce, ServiceNow, Office365

UT The State of Utah uses Google email etc.

VT New 511 and BPMS

WY No

13) Please indicate the percentage of mobile applications created for your agency by developer type. The total must sum to 100.

Developed Internal to the

Agency

Developed External to the Agency, but Within

Centralized IT

Developed External to State Government

No Mobile Applications are

Developed

AL 100

FL 100

IA 80 20

ID 100

IN 100

KS 100

KY 100

LA 100

MB 100

MD 10 50 40

MI 100

MO 100

MS 100

MT 100

ND 100

NE 100

OH 30 70

OR 100

SC 50 50

TX 1 99

UT 80 20

VT 100

WI 100

WY 100

14) Does your agency negotiate ownership of externally developed

mobile applications? Provide additional details in Additional comments.

Comment Responses:

FL source code ownership stays with FDOT

IA See below.

IN We would but have used internal developers

KS State of Kansas owns all intellectual pr

KY one IOS based application being developed

LA DOTD had a app developed by an outside.

MD If developed with state funds, we own it

MO We stipulate that we own all code developed

15) Does your agency use, or plan to use SharePoint as a development platform? If so, describe the intended use.

Does your agency use, or plan to use SharePoint as a development platform? If so, describe the intended use.

AL We currently use MS SharePoint 2007 for our intranet platform.

FL No. SharePoint is used for collaboration and documentation.

IA

Yes, we plan to use an external presence of SharePoint to partner with contractors and others in order to reduce the number of email attachments, and to enhance the management and accessibility of documents. For the last couple of years we have used an internal instance of SharePoint to collaborate with others, and as the location for all of the DOT’s policies and procedures.

ID No

IN We allow SharePoint as a collaboration tool with external vendors. Additionally, teams can create robust sites for communication when necessary. It is emphatically emphasized that SharePoint sites and documents within SharePoint are not supported by the IT division. Important documents should be stored in our UCM system.

KS Yes. We have a project management portal in place.

KY

Yes, heavy development on this platform with significant success. Turn key applications included consultant performance evaluation, Section 106 Environmental analysis application, Clear View status report, Drivers Licensing Medical Certificate scanning and archive, and several more plus extensive collaboration on several projects with the applications development branch and the enterprise data branch.

LA Yes, small scale applications with limited records and limited workflow processing.

MB We use SharePoint for document storage and collaboration

MD We do use SharePoint. We are migrating from version 2007 to 2010. We use it for our Internet and Intranet sites. We are starting to explore it for Workflow and Version control in engineering, operations and administration.

MI No. We use SharePoint for our Intranet but have not used it as a development tool.

MO Yes, we use now. We create internal apps, SP sites and external to MoDOT sites for collaboration with contractors and consultants

MS Already using SharePoint for collaboration, document management, and forms automation.

MT Yes, just beginning to scope, primarily as a collaboration tool

ND No - not at this time. Current costs charged by the state prohibits the use of SharePoint.

NE We utilize it to manage our project documentation in conjunction with Team Foundation Server to manage project iterations, user stories and tasks as well as tracking our time.

OH Yes, portals for divisions and districts

OR No

SC We use SharePoint extensively for document imaging, application development, etc..

TX Some internal organizations use SharePoint as a development platform.

UT Yes. To enhance workflow and information access.

VT Custom lists for data that does not need to be integrated

WI SharePoint is a collaboration tool and will also be used for the internet pages in the near future.

WY No

16) Which of the following products would your agency be interested in using in an externally hosted environment?

Other Responses:

FL web based AASHTOWare Project

KY Requires thorough business analysis

MB Ex. hosting is not allowed by Central IT

OH limited by over-arching state IT policy

UT Depending on cost & interfacing ability

WY TRACER

17) From an IT organization perspective, what specific areas would your agency like to see improved in AASHTOWare product delivery?

From an IT organization perspective, what specific areas would your agency like to see improved in AASHTOWare product delivery?

AL Have no recommendations at this time.

FL Improved testing (lower bug rate on released products) and more timely releases (delivered when promised)

IA Quicker turnaround of product enhancements and fixes. Reduced license fees.

ID Web based products designed for mobile devices

KY None, OK considering it is committee run.

LA More system documentation particularly interfaces between the modules and validations.

MB Unsure

MD Reduction in time from concept to implementation (Agile development).

MI Better release management. Improved vendor testing and design for usability. Optimal hardware requirements for specific software.

MO Reduced code errors. Reduced number of fixes needed to get the product implemented properly.

MS Development for mobile devices

ND speed / time - conceptual to finished product.

OR Mobile application for bridge and construction.

TX Shorter development cycles

UT Continued improvements in Darwin and Pontis (eg. mobile access)

VT Quicker delivery of new versions....that have been well tested

WI Better testing of software before releases and faster turnaround of the products

WY NA

18) Please provide any additional information or comments desired; include any additional topics/questions that you would like to see added or changes you would like to see incorporated into this survey.

Please provide any additional information or comments desired; include any additional topics/questions that you would like to see added or changes you would like to see incorporated into this survey.

IA #14 Additional Comments: Mobile app development vendor contracts now state that native apps will be published in the app stores by the Iowa DOT under the Iowa DOT’s store accounts.

KS

Some of the response boxes are too short - here's what we wanted to say for: 10) Mobile devices are currently allowed to connect to MS Exchange and are minimally managed via ActiveSync. The agency is currently evaluating Mobile Device Management systems for future use. 14) The state of Kansas owns all intellectual / copyright for applications developed by external vendors.

KY I highly recommend that a clearinghouse be established for sharing members internally developed or owned applications. This should be open with no hard rules or bureaucracy.

LA Not at this time.

MI We would like to see reduced complexity of the license purchase process, a streamlined administrative process and improved timeliness of responses.

UT Staffing information that is formatted in a consistent enough way that it could be used for an "apples-to-apples" comparison

VT Tiered AASHTOWare pricing model based on state size

WY None

Generated: 12/4/2013 11:48:41 AM